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Basic NVR Setup ............................................. |
2 |
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Web Client Setup ........................................... |
3 |
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Install/Update Plugin ................................. |
3 |
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Install the Plugin on a Mac......................... |
4 |
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Port Forwarding ......................................... |
7 |
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Port Fwd. Ex. 1 (Newer Linksys) ............. |
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Port Fwd. Ex. 2 (Older Linksys)............... |
9 |
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DDNS Registration and Setup .................. |
10 |
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Basic Usage .................................................. |
12 |
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View Cameras .......................................... |
12 |
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Playback ................................................... |
12 |
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Download Video....................................... |
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Log Search................................................ |
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Configuration ............................................... |
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File Download Location............................ |
14 |
Step 1: Connect the NVR to the Network |
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Video Stream Quality............................... |
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Camera Names......................................... |
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Make sure the NVR is connected to the local |
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Video Quality ........................................... |
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network with an Ethernet cable. |
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Schedule................................................... |
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Motion Detection Fine Tuning |
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Step 2: Get the IP Address |
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E-mail Alerts Setup................................... |
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This is how the NVR is accessed from a computer |
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Firmware Version/Upgrade/Downgrade.18 |
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via a web browser. It is a good idea to write the |
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Reboot/Restore/Default |
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IP address down. Be sure to get IP address from |
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IP Camera Web Client |
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the Maintenance section: |
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Accessing the IP Camera |
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Basic Usage .............................................. |
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Menu > Maintenance > |
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Snapshot/Clip Locations .......................... |
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System Info > Network |
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Firmware Version/Upgrade/Downgrade.23 |
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Reboot/Restore/Default .......................... |
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Step 3: Go to the IP Address |
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Image & Audio Settings ........................... |
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Type the |
IP |
address of |
the NVR |
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a web |
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Troubleshooting |
27 |
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browser |
(IE, |
Chrome, |
Firefox, |
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Safari). |
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Limitations |
28 |
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Platinum Web Client Guide
Default Username: |
admin |
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Default Password: |
12345 |
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Default Ports: |
80 |
(web/HTTP) |
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8000 |
(server/app) |
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8554 |
(video/RTSP) |
DDNS Site: |
http://ns1.dvrlists.com |
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Video Player: |
Platinum Player |
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IP Scanner: |
SADP |
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Mac Plugin: |
Mac Web Component |
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Firmware & Tools: |
Platinum Downloads |
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http://www.ltsecurityinc.com/ |
Menu |
1 | P a g e |
Basic NVR Setup
Getting the IP Address
Be sure to get the NVR online and configured before using the web client. The NVRs now have DHCP turned on by default since firmware version 140404 (2014 April 4th).
Go to:
Menu > Maintenance >
System Info > Network
The NVR’s IP Address
Quickly Adding the Cameras
Cameras connected to the built-in PoE switch are added automatically. Cameras connected to an external PoE switch are still easy to add. The fastest way to add these cameras is from the main tool bar.
Click: “Add IP Camera (Auto)”
All cameras connected to the External PoE switch will be given IP numbers and added.
Arranging Cameras (optional)
There are actually two way to arrange cameras, but only one will affect the web client. Initially, cameras (on an external PoE switch) are arranged in the order they are added. The cameras can be removed and added back:
Menu > Camera > Camera
Trash Can = delete |
Triangle (!) = error |
Circle (+) = add |
Circle () = play |
For the NVR monitor (only) way: Menu > Configure > Live View > View
http://www.ltsecurityinc.com/ |
Menu |
2 | P a g e |
Web Client Setup
Once you have the IP address of the NVR, type it into a web browser.
Internet Explorer (Microsoft)
Chrome (Google)
Firefox (Mozilla)
Then a login screen should appear:
Enter the username and password and click [Login]. Defaults: username = admin
password = 12345
Install/Update Plugin
The web client will then ask you to install a plugin:
“Please click here to download and install the plug-in. Close the browser when installing the plug-in.”
(The second part only applies to updating the plugin. First time installations can leave the browser running.)
Click that link to download the plugin installer.
Run that installer to actually install the plugin.
For IE and Chrome, refresh the page to use the plugin. If that fails, or if Firefox is used, then quit and reopen the program. For plugin upgrades, be sure the browser is closed.
Click “Start All Live View” to show the cameras.
http://www.ltsecurityinc.com/ |
Menu |
3 | P a g e |
Install the Plugin on a Mac
Installing the web component on a Mac can be disorienting for a Windows user. There are some differences.
Here is an outline of the steps to follow:
1.Check the Mac/Safari Version
2.Download the Plugin Installer for Mac
3.Enable “Anywhere” Program Installation
4.Run the Plugin Installer
5.Disable “Anywhere” Program Installation
6.Quit Safari
7.Open Safari
8.Enter the NVR's IP address
9.Login to the NVR
10.Allow the Plugin
11.Turn on the Cameras
Step 1: Check the Mac/Safari Version
Mac OS X version 10.9.x and up recommended. Safari 6.x and up recommended. Please keep your browser up-to-date for security.
In tests, the web component was used with Mac OS X version 10.7.5 and Safari version 6.1.1 (on a Mac Mini).
Step 2: Download the Plugin Installer for Mac
You can download the plugin directly, or find it at the bottom of the Platinum Download page. It will be called: “Web Component for Mac”
Step 3: Enable “Anywhere” Program Installation
Apple Menu > System Preferences… > Security and Privacy
Click the lock icon to allow changes to the settings.
A password will likely be required.
http://www.ltsecurityinc.com/ |
Menu |
4 | P a g e |
Then change the settings to allow software from “Anywhere”.
Step 4: Run the Plugin Installer
Click the download icon on the Safari toolbar.
Double click on the text “WebComponents.pkg”.
This will open the Web Component installer.
Click [Continue] and follow through with the installer. The installer will just tell you where the files will be installed and ask for a password.
Step 5: Disable “Anywhere” Program Installation
Go back to the “Security and Privacy” settings in Step 3 and switch “Anywhere” back to “Mac App Store and identified developers”.
Apple Menu > System Preferences… > Security and Privacy
Remember to click the lock icon to make changes. A password will be required.
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Menu |
5 | P a g e |
Step 6: Quit Safari
Be sure to quit and reopen Safari. The plugin is only loaded when the program is first run. (Alternatively, reboot the computer.)
Step 7: Open Safari
Be sure to test with Safari. Chrome should work as well. The recent version of Firefox is an overhaul and may have problems.
Step 8: Enter the NVR's IP Address
Step 9: Login to the NVR
Default Credentials
Username: admin
Password: 12345
Step 10: Allow the Plugin
Click “Plug-in blocked for this website” and then [Trust].
Step 11: Turn on the Cameras
Click “Start All Live View” to show the cameras.
http://www.ltsecurityinc.com/ |
Menu |
6 | P a g e |
Port Forwarding
Port Forwarding
To allow remote access to the DVR/NVR, port forwarding must be configured on the router.
The Ideal Way to Network the DVR for Port Forwarding
You will need:
A PC connected to the same router as the NVR/DVR
The IP addresses of the NVR/DVR and Router (a.k.a. Gateway)
The username and password for the router.
Step 1: Enter the IP address of the DVR/NVR into a web browser. This should bring up the device’s web client, confirming that the device is connected to the network.
Step 2: Enter the routers IP address into a web browser. When prompted, enter the router’s user name and password.
Step 3: Go the port forwarding section of the router. Forward the ports 80, 8000, & 8554 to the IP address of the NVR/DVR.
Step 4: Test the ports with canyouseeme.org to ensure that port forwarding was successful. This also will show the outside address of the router.
Please see the router’s manual or the following examples for port forwarding configuration details.
CanYouSeeMe.org
http://www.canyouseeme.org/
How It Works
Port forwarding works a lot like USPS mail forwarding. With mail forwarding, you tell the post office to forward your mail to another address. With port forwarding, you tell the router to forward information to another device, in this case an NVR or DVR.
A router is a network device with at least two IP addresses. Its job is to connect two or more networks together. For an internet router/modem, the two networks are the internet and the local network. When you use port forwarding, you are really using the outside (WAN/internet) address of the router; the router seamlessly connects you to the NVR/DVR.
Port forwarding must be configured on the internet router. Any connecting routers must also be configured. If something happens to one of these devices, remote access is lost.
http://www.ltsecurityinc.com/ |
Menu |
7 | P a g e |
Port Fwd. Ex. 1 (Newer Linksys)
In this example, a newer Linksys router is being configured. An example address of
“192.168.1.222” is being used. The settings are under:
Security >
Apps and Gaming >
Single Port Forwarding
Ports to Forward: |
80 |
(web/HTTP) |
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8000 |
(server/app) |
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8554 |
(video/RTSP) |
Please note that each router is different. Even the same manufacturer may use different interfaces. Please see the router’s manual for details. Often the manuals can be found on the manufactures website.
Router Support Sites:
Linksys Belkin
D-Link Verizon
Port Forwarding may also be called
“Applications and Games,” “Pin Holes,” “Virtual Servers,” etc.
Common default username/passwords: admin/password
admin/admin
admin (blank password)
Practice Router Simulator
http://www.ltsecurityinc.com/ |
Menu |
8 | P a g e |
Port Fwd. Ex. 2 (Older Linksys)
In this example, an older Linksys router is being configured. An example address of
“192.168.1.222” is being used. Port forwarding is under:
Applications & Games >
Port Range Forwarding
Ports to Forward: |
80 |
(web/HTTP) |
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8000 |
(server/app) |
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8554 |
(video/RTSP) |
Please note that each router is different. Even the same manufacturer may use different interfaces. Please see the router’s manual for details. Often the manuals can be found on the manufactures website.
Router Support Sites:
Linksys Belkin
D-Link Verizon
Port Forwarding may also be called
“Applications and Games,” “Pin Holes,” “Virtual Servers,” etc.
Common default username/passwords: admin/password
admin/admin
admin (blank password)
Practice Router Simulator
http://www.ltsecurityinc.com/ |
Menu |
9 | P a g e |
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