Lorex LKE383A User Manual

Package Contents

• 4K HD IP Dome Security Camera with Audio

• Mounting Kit*

• Ethernet Extension Cable*

• Weatherproofing Cap*

• Allen Key*

* Per camera in multi-camera packs.

It is recommended to connect the camera to the NVR or an external PoE
switch. If using a DC power adapter (not included) with the camera, a
REGULATED power supply is REQUIRED for use with this camera. Use of
a non-regulated, non-conforming power supply can damage this product
and voids the warranty.

ATTENTION:

Cable Extension Options

Extend the cable run for your camera. Additional extension cables sold
separately. See table below:

Cable Type

CAT5e (or higher) Ethernet cable 300ft (92m) 3

• You can use a RJ45 coupler or switch (not included) to connect male
ends of Ethernet cable together.

• To extend the cable run beyond 300ft (92m), a switch will be required
(sold separately).

Max Cable Run

Distance

Max # of

Extensions

Audio Settings

Audio recording without consent is illegal in certain jurisdictions. Lorex Corporation
assumes no liability for use of its products that does not conform with local laws.

Audio is disabled by default. If needed, you can enable audio
through a Lorex NVR.

To enable camera audio:

1. In Live View, right-click anywhere on the screen to open the Quick Menu.

2. Click Main Menu. If prompted, enter the system user name and password.

3. Under Settings on the left-side panel, click Record, then click the Mainstream

tab.

4. Select a channel where an audio camera is connected next to Channel.

5. Check the Audio checkbox to enable audio. Click Save to apply changes.

6. Repeat steps 4 and 5 for any other audio cameras you want to enable audio for.

7. (Optional) Click the Substream tab and perform the same steps to enable audio

when viewing cameras through the computer or mobile applications.

ATTENTION:

Microphone

Resources

Need Help?

Visit us online for up-to-date software

and complete instruction manuals

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Dimensions

Disclaimers

• For a full list of compatible recorders, visit lorex.com/compatibility

• Not intended for submersion in water. Installation in a sheltered location
recommended.

• This camera includes an Auto Mechanical IR Cut Filter. When the camera changes
between Day/Night viewing modes, an audible clicking noise may be heard from
the camera. This clicking is normal, and indicates that the camera filter is working.

• For the smoothest possible 4K video streaming experience, connect your NVR
to a Gigabit router (use available 1000Mbps / 1Gbps ethernet port). If you are
connecting cameras to an external network switch, it is recommended to use a
10/100/1000Mbps port on a Gigabit network switch.

Safety Precautions

• Read this guide carefully and keep it for future reference.

• Follow all instructions for safe use of the product and handle with care.

• Use the camera within given temperature, humidity and voltage levels noted in the
camera’s specifications.

• Do not disassemble the camera.

• Do not point the camera directly towards the sun or a source of intense light.

• Use only the supplied regulated power supply provided with the product. Use of a non­regulated, non-conforming power supply can damage the product and void the warranty.

• Periodic cleaning may be required. Use a damp cloth only. Do not use any harsh, chemical­based cleaners.

• The supplied cable is rated for surface mounting only. Cables for in-wall and floor-to-floor
installations are sold separately (CMR type). These and other cables are available at

lorex.com

Visit lorex.com

Search for the model

number of your product

Click on your product

in the search results

Click on the Downloads tab

3.9” /

100mm

3.9” / 100mm

3.5” /

90mm

4K HD IP Dome Security Camera with Audio

Quick Start Guide

English Version 2.0

NOTE: These instructions are based on current NVR interface. For the most up-to-

date instructions, see your NVR’s instruction manual on www.lorex.com.

Copyright © 2018 Lorex Corporation
As our products are subject to continuous improvement, Lorex reserves the right
to modify product design, specifications and prices, without notice and without
incurring any obligation. E&OE. All rights reserved.

LKE383A_QSG_EN_R2

LKE383A SERIES

www.lorex.com

Installing the Camera

Test your camera prior to selecting a permanent mounting location by
temporarily connecting the camera and cable to your NVR.

Before Installing the Camera

• Decide whether to run the cables through
the wall / ceiling (drilling required) or along
the wall / ceiling.

• If you run the cables along the wall / ceiling,
you must run the cable through the cable
notch on the base. This will keep the camera
base flush to the surface when mounted.

To install your camera:

Camera Base

Mounting
Screws

Dome Cover

1. Rotate the camera base counterclockwise to separate it from the

ball camera, adjustment ring, and dome cover.

2. Use the included mounting template to mark and drill holes for the

included mounting screws.

3. Feed the cable through the camera base. If you are running the

cables against a wall or ceiling, make sure to pass the cable
through the cable notch as shown above.

4. Connect the cables as shown in the section ‘Connecting the

Camera’.

5. Mount the camera base to the mounting surface using the included

screws and drywall anchors (optional).

6. Place the adjustment ring over the dome cover, then place both

over the ball camera. Twist the adjustment ring clockwise halfway
onto the camera base. Do not tighten all the way.

7. Move the ball camera to the desired position. While holding the ball

camera firmly in place, twist the adjustment ring the rest of the
way to secure it to the camera base. Holding the camera prevents
it from moving while securing the adjustment ring.

8. Remove the vinyl film from the camera lens when your installation

is complete.

ATTENTION:

Cable Notch

Mounting
Surface

Drywall Anchors

Ball Camera

Adjustment Ring

Installation Tips

• Point the camera where there is the least amount of obstructions
(i.e., tree branches).

• Install the camera where vandals cannot easily reach.

• Secure cabling so that it is not exposed or easily cut.

• This camera is rated for outdoor use. Installation in a sheltered
location is recommended.

Connecting the Camera

Ethernet Cable

Camera

Connect the other end of the
Ethernet cable to the NVR’s PoE
ports. The camera may take a
minute to power up after
being connected.

(Optional)

12V DC Power

Connect the Ethernet cable to
the camera.

NOTES:

• For weatherproofing instructions,
see “Using the Weatherproofing Cap
(Optional)”.

• A 12V DC power adapter (model#:
CVA4902, not included) is only
required if connecting the camera’s
Ethernet cable to a router or switch
that does not support PoE.

Connecting the Cameras

Setup Diagram

Connect the other end of the
Ethernet cable to a router or
switch on your network. See
your NVR manual for details on
connecting the camera to your
NVR using a switch or router.

Scenario 1: Connect Cameras to NVR

Router

Scenario 2: Connect Cameras to Local Area Network (LAN)

Router

• This camera is only compatible with select NVRs. For a list of
compatible recorders, visit lorex.com/compatibility.

• For the smoothest possible 4K video streaming experience,
connect your NVR to a Gigabit router (use available 1000Mbps /
1Gbps ethernet port). If you are connecting cameras to an external
network switch, it is recommended to use a 10/100/1000Mbps port
on a Gigabit network switch.

HD NVR

PoE Switch

ATTENTION:

OR

CameraHD NVR

Camera

NVR

Using the Weatherproofing Cap (Optional)

O-Ring Rubber Stopper

Camera Ethernet Connector

1. Fit the O-ring around the camera Ethernet connector.

2. Feed the Ethernet extension cable through the end cap and the barrel as
shown above. Connect the cable to the camera Ethernet connector.

3. Twist the barrel securely onto the camera Ethernet connector. The o-ring
becomes compressed when the seal is properly tight.

4. Split the rubber stopper to wrap it around the cable between the barrel
and end cap as shown above. Push the rubber stoppper toward the barrel

until it is underneath the teeth at the end of the barrel.

5. Twist the end cap securely onto the barrel. The rubber stopper becomes
compressed and will stick out of the end cap slightly when the seal is
properly tight.

Barrel End Cap

Troubleshooting

Problem Solution

No picture / signal • Ensure the camera is connected to a compatible NVR. For

Picture is too bright • Ensure your camera isn’t pointed directly at a source of

Picture is too dark • Check the brightness and contrast settings on the NVR.

Night vision is not
working

Picture is not clear • Check the camera lens for dirt, dust, spiderwebs. Clean the

Bright spot in video
when viewing camera
at night

Picture is in color in
dark conditions

No audio

full camera compatibility, visit lorex.com/compatibility.

• The camera may take up to 1 minute to power up after
being connected to the NVR. Wait two minutes before
following the steps below.

• Ensure the camera is connected to your NVR or to your
local network.

• If you are not using PoE, you must connect the camera to a
12V DC power adapter (not included).

• If the camera is connected to the LAN, you must search
your network for cameras using the NVR. See the NVR’s
instruction manual.

• Ensure your NVR is properly connected to a TV/monitor.

• There may be an issue with your extension cable run.
Connect the camera to the NVR using a different Ethernet
cable.

light (e.g., sun or spot light).

• Move your camera to a different location.

• Check the brightness and contrast settings on the NVR.

• The night vision activates when light levels drop. The area
may have too much light.

lens with a soft, clean cloth.

• Make sure that the cable run is within the limitations
specified in the section ‘Cable Extension Options’.

• Remove the vinyl film from the camera lens when your
installation is complete.

• Night vision reflects when pointing a camera through a
window. Move the camera to a different location.

• This camera comes with an image sensor that is extra
sensitive to light, meaning that the camera stays in color
mode at low-light conditions. For instructions on how to
make your camera switch to night mode, visit lorex.com,
and search for “How do I make my camera switch to night
mode?”

• Audio is only supported on Lorex HD NVRs. For a list of
compatible recorders, visit lorex.com/compatibility.

• Ensure NVR volume is turned on / turned up.

• Ensure audio function on camera is turned on (see ‘Audio
Settings’).

• Ensure audio is turned up on viewing device.

LKE383A_QSG_EN_R2