LINKSYS WRT350N Users Manual

Wireless-N Gigabit Router with Storage Link

Add a New Application

Enter a Name Enter any name to indicate the name of the entry.

Port Range Enter the port range that the application will be using. For example, if you want to allocate

bandwidth for FTP, you can enter 21-21. If you need services for an application that uses from 1000 to 1250, you enter 1000-1250 as your settings. You can have up to three ranges to define for this bandwidth allocation. Port numbers can range from 1 to 65535. Check your application's documentation for details on the service ports used.

Select the protocol TCP or UDP, or select Both.

Priority Select the appropriate priority: High, Medium, Normal, or Low.

Click the Add button to save your changes. Your new entry will appear in the Summary list.

Online Games

Games. Select the appropriate game.

Priority. Select the appropriate priority: High, Medium, Normal, or Low.

Click the Add button to save your changes. Your new entry will appear in the Summary list.

MAC Address

Figure 5-47: QoS - Applications (Add a New Application)

Figure 5-48: QoS - Online Games

Enter a Name. Enter a name for your device.

MAC Address. Enter the MAC address of your device.

Priority. Select the appropriate priority: High, Medium, Normal, or Low.

Click the Add button to save your changes. Your new entry will appear in the Summary list.

Ethernet Port

Ethernet. Select the appropriate Ethernet port.

Priority. Select the appropriate priority: High, Medium, Normal, or Low.

Click the Add button to save your changes. Your new entry will appear in the Summary list.

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Applications and Gaming Tab - QoS

Figure 5-49: QoS - MAC Address

Figure 5-50: QoS - MAC Address

Wireless-N Gigabit Router with Storage Link

Voice Device

Enter a Name. Enter a name for your voice device.

MAC Address. Enter the MAC address of your voice device.

Priority. Select the appropriate priority: High, Medium, Normal, or Low.

Click the Add button to save your changes. Your new entry will appear in the Summary list.

Summary

This lists the QoS entries you have created for your applications and devices.

Priority This displays the bandwidth priority of High, Medium, Normal, or Low.

Name This displays the application, device, or port name.

Information This displays the port range or MAC address entered for your entry. If a pre-configured

application or game was selected, there will be no valid entry shown in this section.

Remove Click this button to remove an entry.

Edit Click this button to make changes.

When you have finished making changes to this screen, click the Save Settings button to save the changes, or click the Cancel Changes button to undo your changes. For more information, click Help.

Figure 5-51: QoS - Voice Device

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Applications and Gaming Tab - QoS

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The Administration Tab - Management

When you click the Administration tab, you will see the Management screen. This screen allows you to change the Router’s access settings and configure the UPnP (Universal Plug and Play) features. You can also back up and restore the Router’s configuration file.

Management

Router Access

To ensure the Router’s security, you will be asked for your password when you access the Router’s Web-based Utility. The default password is admin.

Router Password.

Router Password and Re-enter to Confirm. It is recommended that you change the default password to one of

your choice. Enter a new Router password and then enter it again in the Re-enter to Confirm field.

Web Access

Web Utility Access. HTTP (HyperText Transport Protocol) is the communications protocol used to connect to servers on the World Wide Web. HTTPS uses SSL (Secured Socket Layer) to encrypt data transmitted for higher security. Select HTTP or HTTPS.

Web Utility Access via Wireless. If you are using the Router in a public domain where you are giving wireless access to your guests, you can disable wireless access to the Router’s Web-based Utility. You will only be able to access the Utility via a wired connection if you disable the setting. Select Enabled to allow wireless access to the Utility, or select Disabled to block wireless access to the Utility.

Remote Access

Remote Management. To permit remote access of the Router, from outside the local network, select Enabled. Otherwise, keep the default setting, Disabled.

Remote Upgrade. If you want to be able to upgrade the Router remotely, from outside the local network, select Enabled. (You must have the Remote Management feature enabled as well.) Otherwise, keep the default setting, Disabled.

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Administration Tab - Management

Figure 5-52: Administration Tab - Management

Wireless-N Gigabit Router with Storage Link

Allowed Remote IP Address. If you want to be able to access the Router from any external IP address, select Any IP Address. If you want to specify an external IP address or range of IP addresses, then select the second

option and complete the fields provided.

Remote Management Port. Enter the port number that will be open to outside access.

NOTE: When you are in a remote location and wish to manage the Router, enter http://<Internet IP

Address>: port or https://<Internet IP Address>: port, depending on whether you use HTTP or HTTPS. Enter the Router’s specific Internet IP address in place of <Internet IP Address>, and enter the Administration Port number in place of the word port.

UPnP

Universal Plug and Play (UPnP) allows Windows Me and XP to automatically configure the Router for various Internet applications, such as gaming and videoconferencing.

UPnP. If you want to use UPnP, keep the default setting, Enabled. Otherwise, select Disabled.

Allow Users to Configure. Select Enabled, if you want to be able to make manual changes to the Router while using the UPnP feature. Otherwise, keep the default setting, Disabled.

Allow Users to Disable Internet Access. Select Enabled, if you want to be able to prohibit any and all Internet

connections. Otherwise, keep the default setting, Disabled.

Backup and Restore

Backup Configurations. To back up the Router’s configuration settings, click this button and follow the onscreen instructions.

Restore Configurations. To restore the Router’s configuration settings, click this button and follow the onscreen instructions. (You must have previously backed up the Router’s configuration settings.)

When you have finished making changes to this screen, click the Save Settings button to save the changes, or click the Cancel Changes button to undo your changes. For more information, click Help.

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Administration Tab - Management

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The Administration Tab - Log

When you click the Administration tab, you will see the Log screen. It provides you with a log of all incoming and outgoing URLs or IP addresses for your Internet connection.

Log

Log. To access activity logs, select the Enabled radio button. With logging enabled, you can choose to view temporary logs or keep a permanent record using the Logviewer software. Click the Disabled button to disable this function.

View Log. When you wish to view the logs, click View Log. A new screen will appear. Select Incoming Log, Outgoing Log, Security Log, or DHCP Client Log. from the Type drop-down menu. The Incoming Log will display

a temporary log of the source IP addresses and destination port numbers for the incoming Internet traffic. The Outgoing Log will display a temporary log of the local IP addresses, destination URLs/IP addresses, and service/port numbers for the outgoing Internet traffic. The Security log will display the login information for the Web-based Utility. The DHCP Client Log will display the LAN DHCP server status information.

Click the Save the Log button to save this information to a file on your PC’s hard drive. Click the Refresh button to update the log. Click the Clear button to clear all the information that is displayed.

When you have finished making changes to this screen, click the Save Settings button to save the changes, or click the Cancel Changes button to undo your changes. For more information, click Help.

Figure 5-53: Administration Tab - Log

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Administration Tab - Log

Figure 5-54: View Log

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The Administration Tab - Diagnostics

The diagnostic tests (Ping and Traceroute) allow you to check the connections of your network devices, including the connection to the Internet.

Ping Test. The Ping test will check the status of a connection. Enter the IP address or URL of the PC whose connection you wish to test, the packet size (default is 32 bytes), and how many times you wish to test it. Then, click the Start to Ping button. The Ping screen will then display the test results. Click the Close button to return to the Diagnostics screen.

Traceroute Test. To test the performance of a connect, enter the IP address or URL of the PC whose connection you wish to test and click the Start to Traceroute button. The Traceroute screen will then display the test results. Click the Close button to return to the Diagnostics screen.

For more information, click Help.

Figure 5-55: Administration Tab - Diagnostics

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Administration Tab - Diagnostics

Figure 5-56: Ping Test

Figure 5-57: Traceroute Test

Wireless-N Gigabit Router with Storage Link

The Administration Tab - Factory Defaults

The Factory Defaults screen allows you to restore the Router’s configuration to its factory default settings.

NOTE: Do not restore the factory defaults unless you are having difficulties with the Router and have exhausted all other troubleshooting measures. Once the Router is reset, you will have to reenter all of your configuration settings.

Factory Defaults

Restore Factory Defaults. To clear all of the Router’s settings and reset them to its factory defaults, click the Restore Factory Defaults button.

Help information is shown on the right-hand side of the screen.

Figure 5-58: Administration Tab - Factory Defaults

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Administration Tab - Factory Defaults

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The Administration Tab - Firmware Upgrade

The Firmware Upgrade screen allows you to upgrade the Router’s firmware. Do not upgrade the firmware unless you are experiencing problems with the Router or the new firmware has a feature you want to use.

Before upgrading the firmware, download the Router’s firmware upgrade file from the Linksys website, www.linksys.com. Then extract the file.

Upgrade Firmware

NOTE: The Router may lose the settings you have customized. Before you upgrade its firmware, write down all of your custom settings. After you upgrade its firmware, you will have to re-enter all of your configuration settings.

Figure 5-59: Administration Tab - Firmware Upgrade

Please Select a File to Upgrade. In the field provided, enter the name of the extracted firmware upgrade file, or click the Browse button to find this file.

Start to Upgrade. After you have selected the appropriate file, click this button, and follow the on-screen

instructions.

Help information is shown on the right-hand side of the screen.

firmware: the programming code that runs a networking device.

download: to receive a file transmitted over a network.

upgrade: to replace existing software or

firmware with a newer version.

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The Status Tab - Router

The Router screen displays information about the Router and its current settings. The on-screen information will vary depending on the Internet Connection Type selected on the Setup screen.

Router Information

Firmware Version. This is the version number of the Router’s current firmware.

Current Time. This shows the time set on the Router.

Internet MAC Address. This is the Router’s MAC address, as seen by your ISP.

Host Name. If required by your ISP, this was entered on the Basic Setup screen.

Domain Name. If required by your ISP, this was entered on the Basic Setup screen.

Internet Connection

Connection Type. This indicates the type of Internet connection you are using.

For dial-up style connections such as PPPoE or PPTP, there is a Connect button to click if there is no connection and you want to establish an Internet connection.

Internet IP Address. The Router’s Internet IP address is displayed here.

Subnet Mask and Default Gateway. The Router’s Subnet Mask and Default Gateway address are displayed here

for DHCP and static IP connections.

DNS1-3. Shown here are the DNS (Domain Name System) IP addresses currently used by the Router.

MTU. Shown here is the MTU (Maximum Transmission Unit) setting for the Router.

DHCP Lease Time. Displays how long the lease is for the IP address that your ISP automatically assigned you.

IP Address Release. Available for a DHCP connection, click this button to release the current IP address of the

device connected to the Router’s Internet port.

IP Address Renew. Available for a DHCP connection, click this button to replace the current IP address—of the device connected to the Router’s Internet port—with a new IP address.

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Status Tab - Router

Figure 5-60: Status Tab - Router

Wireless-N Gigabit Router with Storage Link

For PPoE, PPTP, L2TP, and Telstra Cable Internet Connection types, a connect and disconnect button will be available to establish a connection to your ISP.

Click the Refresh button to update the on-screen information. For more information, click Help.

The Status Tab - Local Network

The Local Network screen displays information about the local network.

Local Network

MAC Address. The MAC Address of the Router’s local interface is displayed here.

Router IP Address. This shows the Router’s IP address, as it appears on your local network.

Subnet Mask. The Router’s Subnet Mask is shown here.

DHCP Server. The status of the Router’s DHCP server function is displayed here.

Start IP Address. For the range of IP addresses used by devices on your local network, the beginning IP address

is shown here.

End IP Address. For the range of IP addresses used by devices on your local network, the ending IP address is shown here.

DHCP Client Table. Click the DHCP Clients Table button to view the DHCP Client Table. It lists computers and other devices that have been assigned IP addresses by the Router. The list can be sorted by Client Name, Interface, IP Address, MAC Address, and Expired Time (how much time is left for the current IP address). To remove a DHCP client, click the Delete button. To retrieve the most up-to-date information, click the Refresh button. To exit this screen and return to the Local Network screen, click the Close button.

For more information, click Help.

Figure 5-61: Status Tab - Local Network

Figure 5-62: DHCP Client Table

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Status Tab - Local Network

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The Status Tab - Wireless

The Wireless screen displays the status information of your wireless network.

Wireless

MAC Address. The MAC Address of the Router’s wireless interface is displayed here.

Mode. Displayed here is the wireless mode (Mixed, Wireless-N Only, Wireless-G Only, Wireless-B Only, or

Disabled) used by the network.

Network Name (SSID). Displayed here is the name of the wireless network or SSID.

Radio Band. Displayed here is the Radio Band setting selected on the Basic Wireless Settings screen.

Wide Channel. Displayed here is the Wide Channel setting selected on the Basic Wireless Settings screen.

Standard Channel. Shown here is the Standard Channel setting selected on the Basic Wireless Settings screen.

Security. Displayed here is the wireless security method used by the Router.

SSID Broadcast. Displayed here is the status of the SSID Broadcast feature.

For more information, click Help.

Figure 5-63: Status Tab - Wireless Network

Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link The Status Tab - Wireless

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Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems that may occur during the installation and operation of the Router. Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1. I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a screen saying, “404 Forbidden.”

If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login screen (Netscape Navigator will require similar steps):

1. Click File. Make sure Work Offline is NOT checked.

2. Press CTRL + F5. This is a hard refresh, which will force Windows Explorer to load new webpages, not cached ones.

3. Click Tools. Click Internet Options. Click the Security tab. Click the Default level button. Make sure the security level is Medium or lower. Then click the OK button.

2. I need to set a static IP address on a PC.

You can assign a static IP address to a PC by performing the following steps:

• For Windows 98SE and Me:

1. Click Start, Settings, and Control Panel. Double-click Network.

2. In The following network components are installed box, select the TCP/IP-> associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

3. In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other computer on the network connected to the Router. Make sure that each IP address is unique for each PC or network device.

4. Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Router. Click the Add button to accept the entry.

5. Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

6. Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

7. Restart the computer when asked.

Appendix A: Troubleshooting Common Problems and Solutions

Wireless-N Gigabit Router with Storage Link

• For Windows 2000:

1. Click Start, Settings, and Control Panel. Double-click Network and Dial-Up Connections.

2. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option.

3. In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and click the Properties button. Select Use the following IP address option.

4. Enter a unique IP address that is not used by any other computer on the network connected to the Router.

5. Enter the Subnet Mask, 255.255.255.0.

6. Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).

7. Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.

8. Click the OK button in the Internet Protocol (TCP/IP) Properties window, and click the OK button in the Local Area Connection Properties window.

9. Restart the computer if asked.

• For Windows XP: The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.

1. Click Start and Control Panel.

2. Click the Network and Internet Connections icon and then the Network Connections icon.

3. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option.

4. In the This connection uses the following items box, highlight Internet Protocol (TCP/IP). Click the Properties button.

5. Enter a unique IP address that is not used by any other computer on the network connected to the Router.

6. Enter the Subnet Mask, 255.255.255.0.

7. Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).

8. Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.

9. Click the OK button in the Internet Protocol (TCP/IP) Properties window. Click the OK button in the Local Area Connection Properties window.

3. I want to test my Internet connection.

A Check your TCP/IP settings. For Windows 98SE, Me, 2000, and XP:

• Refer to Windows Help for details. Make sure Obtain IP address automatically is selected in the settings.

Appendix A: Troubleshooting Common Problems and Solutions

Wireless-N Gigabit Router with Storage Link

B Open a command prompt. For Windows 98SE and Me:

• Click Start and Run. In the Open field, type command. Press the Enter key or click the OK button. For Windows 2000 and XP:

• Click Start and Run. In the Open field, type cmd. Press the Enter key or click the OK button. In the command prompt, type ping 192.168.1.1 and press the Enter key.

• If you get a reply, the computer is communicating with the Router.

• If you do NOT get a reply, please check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter.

C In the command prompt, type ping followed by your Internet or WAN IP address and press the Enter key. The Internet or WAN IP Address can be found on the Status screen of the Router’s web-based utility. For example, if your Internet or WAN IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.

• If you get a reply, the computer is connected to the Router.

• If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

D In the command prompt, type ping www.yahoo.com and press the Enter key.

• If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

• If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

4. I am not getting an IP address on the Internet with my Internet connection.

• Refer to “Problem #3, I want to test my Internet connection” to verify that you have connectivity.

• If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix E: Finding the MAC address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address of your Ethernet adapter onto the Router, see the System section of “Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link” for details.

• Make sure you are using the right Internet connection settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Setup section of “Chapter 5: Configuring the Wireless-N Gigabit Router with Storage Link” for details on Internet connection settings.

• Make sure you have the right cable. Check to see if the Internet column has a solidly lit Link/Act LED.

• Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s web-based utility shows a valid IP address from your ISP.

• Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s web-based utility to see if you get an IP address.

Appendix A: Troubleshooting Common Problems and Solutions

Wireless-N Gigabit Router with Storage Link

5. I am not able to access the Setup page of the Router’s web-based utility.

• Refer to “Problem #3, I want to test my Internet connection” to verify that your computer is properly connected to the Router.

• Refer to “Appendix E: Finding the MAC Address and IP address for Your Ethernet Adapter” to verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

• Set a static IP address on your system; refer to “Problem #2: I need to set a static IP address.”

• Refer to “Problem #10: I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.”

6. I need to set up a server behind my Router and make it available to the public.

To use a server like a web, ftp, or mail server, you need to know the respective port numbers they are using. For example, port 80 (HTTP) is used for web; port 21 (FTP) is used for FTP, and port 25 (SMTP outgoing) and port 110 (POP3 incoming) are used for the mail server. You can get more information by viewing the documentation provided with the server you installed.

Follow these steps to set up port forwarding through the Router’s web-based utility. We will be setting up web, ftp, and mail servers.

1. Access the Router’s web-based utility by going to http://192.168.1.1 or the IP address of the Router. Go to the Applications & Gaming => Port Range Forwarding tab.

2. Enter any name you want to use for the Application Name.

3. Enter the Start and End Port range of the service you are using. For example, if you have a web server, you would enter the range 80 to 80.

4. Select the protocol(s) you will be using, TCP and/or UDP.

5. Enter the IP address of the PC or network device that you want the port server to go to. For example, if the web server’s Ethernet adapter IP address is 192.168.1.100, you would enter 100 in the field provided. Check “Appendix E: Finding the MAC Address and IP Address for Your Ethernet Adapter” for details on getting an IP address.

6. Check the Enabled option for the port services you want to use. Consider the example below:

Application Name Start and End Port Protocol To IP Address Enabled

Web server 80 to 80 Both 192.168.1.100 X

FTP server 21 to 21 TCP 192.168.1.101 X

SMTP (outgoing) 25 to 25 Both 192.168.1.102 X

POP3 (incoming) 110 to 110 Both 192.168.1.102 X

When you have completed the configuration, click the Save Settings button.

Appendix A: Troubleshooting Common Problems and Solutions

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