LINKSYS UMI User Manual

Welcome to Cisco ūmi telepresence

User guide

Intellectual property notice

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco, ūmi, and the Cisco and ūmi logos are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. All other trademarks mentioned in this document are property of their respective owners.

Chapter 1 Create your account online

7 Before you begin 7 Enter your account information 9 Choose your billing method 9 Enter your billing information 10 Write down your activation code and ūmi number 11 Validate your email address

Chapter 2 Connect the camera and the console

13 Tune the room 14 Check box contents 15 Connect the camera cables 16 Mount the camera 19 Connect the camera to the ūmi console 19 Connect the ūmi console to your TV 21 Connect to the Internet: Ethernet cable 22 Connect to an outlet

Chapter 3 Complete TV setup

23 Tools for working with ūmi on your TV screen 28 Select your language 28 Set up your network connection 29 Enter your activation code 30 Check speaker, microphone, and camera settings 31 Adjust the camera 32 Take a profile photo 32 Check for software updates

Chapter 4 Calls

35 Make a ūmi call 37 End a ūmi call 37 Leave a video message 38 Answer a ūmi call 38 Ignore a ūmi call 39 Options during a ūmi call

Contents 3

Chapter 5 Contacts

41 Create a new contact 43 Send a friend request 44 Add a number you dialed to Contacts 44 Respond to a friend request 45 Edit a contact 46 Delete a contact

Chapter 6 Messages

47 View your messages 48 Call back the sender 49 Add the sender to your contacts 50 Block a sender 50 Forward a video from your message list 51 Delete a message

Chapter 7 My videos

53 Record a video 54 View your videos 55 Send a video 56 Delete a video

Chapter 8 Settings

57 Profile settings 62 Privacy settings 64 Console settings

Chapter 9 ūmi Connect website

69 Log in to the website 70 Check your messages 74 Manage your videos 78 Work with your ūmi call history 81 Manage your contacts 85 Edit your account settings 89 Edit your notification settings 92 Edit your display settings 93 Edit your privacy settings

Chapter 10 Advanced topics

97 Alternate ways to mount the camera 100 Alternate ways to connect the console to your TV service 103 Tips for using ūmi with Google video chat

4 Contents

Chapter 11 Troubleshooting

105 Cable connections 106 Call quality (audio/video) 106 Care and maintenance 107 Google video chat 108 My videos 108 Router connections 109 Settings 109 ūmi Connect website

Chapter 12 Glossary

Chapter 13 Specifications

Legal and compliance information

Contents 5

6 Contents

1 Create your

account online

To begin setup, you need to create a ūmi account on the web. This includes your account login and billing information. After you set up the account, you can return to the ūmi Connect website at any time to access website features.

Highlights

• Get your account up and running in just a few minutes

• Choose the service plan that works best for you

• Obtain your home ūmi number to give out to family and friends

Table of contents

Before you begin 7 Enter your account information 7 Choose your billing method 9 Enter your billing information 9 Write down your activation code and ūmi number 10 Validate your email address 11

Before you begin

Please see Specifications to make sure you have the system requirements need to set up and use the ūmi system.

Enter your account information

To sign up for an account, you enter information about yourself, including an email address and password that you will use to log in to the ūmi Connect website in the future. You also enter the address where the ūmi console is being used.

1. On your computer, open a web browser and go to www.umiconnect.com.

2. If a security warning appears, click Yes.

3. Click Sign up.

Before you begin 7

4. Enter or select the information in the fields.

Here are some tips:

• Be sure to enter a working email address. It will be used to send you notifications of messages

and missed ūmi calls.

• Be sure to remember the email address and password you enter. You’ll use them to log in when

you come back to the ūmi Connect website.

• Your password must contain at least eight characters, including at least one letter and one

number. It can also include the following symbols/special characters: \ @ # % * ( ) + = { } ? ~ ; : / ' " , . - _ | `.

5. Click Next.

8 Create your account online

Choose your billing method

You have two billing choices for your ūmi service plan: to pay for a full year in advance, or to pay on a monthly basis. Paying for a year in advance provides a discount on the per-month cost.

1. For the billing option you want, click Select.

2. Click Next.

Enter your billing information

The credit card you enter here is charged for the full year, or automatically at the beginning of each month, depending on which billing method you chose.

1. Enter or select the information in the fields.

Here are some tips:

• If your billing address is the same as the account address you entered on the first screen, check

the box. If the billing address is different, enter it after you click Next.

• Be sure to read the privacy policy and terms of service before checking the box.

2. Click Next.

3. If needed, enter your billing address, and then click Next.

Choose your billing method 9

4. Review your billing information. If you need to make any changes, click Back. If the information is

correct, click Submit.

Write down your activation code and ūmi number

The Congratulations! screen shows your activation code and home ūmi number. Make sure to write them down.

• You need your activation code during TV setup.

• Your home ūmi number is the number other members use to call you.

To find your home ūmi number in the future, go to settings > my settings > profile. The number appears in the upper-right corner of the screen.

10 Create your account online

Validate your email address

After you complete web setup, you will receive an email from Cisco containing your activation code and home ūmi number. This email also contains a link for you to click to validate the email address you entered when you created your account online.

Before you move on to the other parts of setup, be sure to click the link to validate your address. Your email address must be validated for you to access the full range of ūmi features online, such as email notifications of missed ūmi calls.

Validate your email address 11

12 Create your account online

2 Connect the camera

and the console

After you set up your account online, you need to set up the cable connections between the ūmi camera, the console, and your TV. Be sure to follow these steps in order.

Highlights

• Choose from a variety of configurations to use ūmi with your home entertainment system

• Position the camera to capture exactly the part of the room you want others to see

• Make a cabled or wireless connection to your home broadband network

Table of contents

Tune the room 13 Check box contents 14 Connect the camera cables 15 Mount the camera 16 Connect the camera to the ūmi console 19 Connect the ūmi console to your TV 19 Connect to the Internet: Ethernet cable 21 Connect to an outlet 22

Tune the room

The arrangement of your TV room, including the way you position the ūmi console and camera, can help enhance your experience using ūmi. Before you begin connecting cables, follow these tips to ensure excellent video and audio quality.

Tune the room 13

Video

• A larger TV promotes the “life-size” experience of connecting to friends and family with ūmi.

• As a general rule of thumb, if your TV is centered across from your sofa, this encourages good eye

contact when you are talking to someone.

• For best picture quality, try to keep the lighting level in the room consistent. Soft lighting produces a

better picture than halogens.

• Windows facing the camera or behind the sofa can cause TV glare and reflection, and may need to be

blocked with drapes or blinds.

• Ideally, do not place any lights or lamps where they are in direct view of the camera. The camera will

dim to compensate for the bright light, so you may appear dark to the people on the other end of the ūmi call.

Audio

• When you’re using ūmi, the quieter the room, the better the sound quality.

• Because the microphone can pick up sound in all directions, you can speak in a normal conversation

tone—just as if you were in the same room as the people you are talking to.

Check box contents

Before connecting ūmi cables and components, check the box. It should contain all of the following. If anything is missing, please contact Cisco customer service at (877) 425-4864.

14 Connect the camera and the console

Connect the camera cables

1. Insert the USB cable into the USB Camera Out port on the back of the camera.

2. Insert the red HDMI cable into the HDMI Camera Out port on the back of the camera.

Do not press on or move the camera motor.

Connect the camera cables 15

Mount the camera

Follow these instructions to mount your camera on top of your TV.

If your TV is too thick to securely support mounting the camera on top, or if you need a different camera placement (such as wall mounting) for any other reason, see Alternate ways to mount the camera.

1. Align the camera rails with the camera bracket and carefully slide the bracket onto the camera, as

follows:

• For thinner TVs (up to 2.75 inches thick), slide the bracket so the CISCO logo faces in, towards

the back of the TV.

• For thicker TVs (2.75 inches thick or greater), slide the bracket so the CISCO logo faces out,

away from the back of the TV.

16 Connect the camera and the console

2. Adjust the length of the bracket up or down to increase stability.

3. Squeeze the bracket firmly so that it rests snugly against the back of the TV.

Mount the camera 17

Do not press on or move the camera motor.

4. To ensure the camera is placed correctly, check the following:

• The camera sits flat against the top of the TV.

• The front lip of the camera overlaps and hangs flush against the front of the TV.

• The camera bracket extends down the back of the TV parallel to the TV screen. The bracket

should not hang tilted either toward or away from the TV.

18 Connect the camera and the console

FOR USERS WHOSE TV HANGS ON A WALL MOUNT: Your TV wall mount is rated for a maximum

number of pounds/kilograms. If you are planning to mount the ūmi camera on top of your TV, make sure that the combined weight of the camera and the TV does not exceed the maximum rating for the wall mount. If you are not sure of your TV wall mount’s rating, contact the manufacturer. Note that the ūmi camera weighs 2.27 lbs./1.03 kg.

Connect the camera to the ūmi console

1. Insert the HDMI cable from the camera into the red HDMI port labeled Camera In on the back of

the ūmi console.

2. Insert the USB cable from the camera into the red USB port labeled Camera In on the back of the

ūmi console.

3. Place the ūmi console in a well-ventilated location. We recommend leaving a space of at least 1.5

inches (38mm) between the console and other components of your home entertainment system.

Connect the ūmi console to your TV

1. Insert either end of the blue HDMI cable into any available HDMI port on your TV.

Connect the camera to the ūmi console 19

2. Insert the other end of the cable into the blue HDMI Out port on the back of the ūmi console.

With this basic setup, when you want to use ūmi, you’ll use your TV remote to switch to the HDMI input for the ūmi console (for example, HDMI2).

To watch TV, you switch the source back to the HDMI input for your TV service (for example, HDMI1).

Alternately, you can use umi and watch TV at the same time, without needing to switch TV input sources. If you want to do this, follow these connection steps instead:

This connection method is sometimes called “pass-through mode.”

1. On your TV, disconnect the HDMI cable that connects your set top box to your TV. If you have more

than one HDMI cable connected to your TV, make sure to disconnect the one from your set top box.

2. Insert the cable you just disconnected into the gray HDMI In port on the back of the ūmi console.

The ūmi console should now be connected to your set top box.

3. Insert either end of the blue HDMI cable into any available HDMI port on your TV.

4. Insert the other end of the cable into the blue HDMI Out port on the back of the ūmi console.

20 Connect the camera and the console

If you have a different setup for your TV and other home entertainment system components, see

Alternate ways to connect the console to your TV service.

Connect to the Internet: Ethernet cable

There are two ways to connect ūmi to the Internet: over a wireless network, or using an Ethernet cable. If you’d prefer to connect to the Internet wirelessly, skip to Connect to an outlet. You will connect to your wireless network during TV setup.

You need a cable long enough to reach from your TV to your router or Internet connection jack. You may need to purchase a cable longer than the one that came in the ūmi box.

1. Insert the Ethernet cable into the Ethernet port on the back of the ūmi console.

2. Insert the other end of the cable into any available port on your router or Internet connection jack.

Connect to the Internet: Ethernet cable 21

Connect to an outlet

1. Make sure you have securely connected all the cables between the camera, the ūmi console, and

your TV.

2. Insert the power cord into the Power jack on the back of the ūmi console.

3. Plug the power cord into a working outlet.

4. Turn on your TV and make sure the volume (from the TV or other speakers) is set to a comfortable

level.

When you plug in the cord, it may take a few minutes for the Welcome screen to appear on your TV as ūmi prepares for setup.

22 Connect the camera and the console

3 Complete TV setup

In the last part of setup, you use your remote to make selections on your TV screen. Options include everything from language selection to taking a profile photo to fine-tuning your microphone, speaker, and camera settings to ensure the best ūmi experience. Key tools you use when working with ūmi on your TV screen are the remote, the onscreen clover, the onscreen keyboard, and the onscreen keypad.

Highlights

• Learn about the key tools for using ūmi with your TV: the remote and the onscreen clover

• Complete a check of the microphone, speakers, and camera to ensure the best ūmi experience

• Take a profile photo for a personal touch when other members add you as a contact

Table of contents

Tools for working with ūmi on your TV screen 23 Select your language 28 Set up your network connection 28 Enter your activation code 29 Check speaker, microphone, and camera settings 30 Adjust the camera 31 Take a profile photo 32 Check for software updates 32

Tools for working with ūmi on your TV screen

For almost everything you do with ūmi, you use two tools: the remote and the onscreen clover. When you need to enter letters or numbers, you also make use of the onscreen keyboard and keypad.

Install the remote batteries

1. Remove the battery cover on the back of the remote by pressing the tab near the bottom.

2. Insert the batteries. Be sure to match the + and - ends of each battery with the graphic shown in

the battery compartment.

3. Replace the battery cover.

Tools for working with ūmi on your TV screen 23

Get to know your remote

Here is a quick reference guide to ūmi remote buttons.

• Infrared (IR) port: When you press a button on the remote, the IR port sends the information to the IR

port on the camera.

Be sure to point the IR port on the remote at the camera, not at the console or your TV.

• Home : Press to display the onscreen clover if it isn’t displayed. The clover is your home base for

accessing all ūmi features on your TV (see Get to know the clover).

• Make/answer call : Press to answer an incoming ūmi call or to dial an outgoing ūmi call.

• End call : Press to ignore an incoming ūmi call or to end an active ūmi call.

• Turn off camera : See Turn the camera on/off for details.

• Turn off mic : See Turn the microphone on/off for details.

• Arrow buttons , , : Press to navigate the clover and menu (see Get to know the clover),

make selections on the onscreen keyboard and keypad (see Use the onscreen keyboard and Use the

onscreen keypad), and adjust the camera (see Adjust the camera).

24 Complete TV setup

• Checkmark : Press to select the currently highlighted item.

• Self-view : See Hide/show self-view for details.

• Back : Press to return to the previous screen.

• Zoom camera : Press to show more or less of the room when adjusting the camera (see Adjust the

camera).

• Playback controls , , : Press to play, pause, rewind, and fast forward through a video you

recorded or a video message you received (see View your videos and View your messages).

Get to know the clover

The clover you see onscreen is your home base for accessing all ūmi features on your TV.

: Add, view, and connect to your contacts.

: Record and send videos.

: Make ūmi calls.

: View video messages sent to you.

: Customize your profile information, console and privacy settings, and more.

Press , , and on the remote to move among the five clover feature icons. Press to open the highlighted feature.

Tools for working with ūmi on your TV screen 25

When you select one of the five main features, the clover presents a menu of options for that feature. Menus can appear in clover form or as a long bar. Here are some examples:

When a menu is displayed, press , , and on the remote to move among the options. Press to select the highlighted option.

Use the onscreen keyboard

When you need to enter text, symbols, or numbers onscreen, the onscreen keyboard is displayed. For example, you use the keyboard to enter contact information (see Create a new contact) or wireless network settings (see Set up your network connection).

26 Complete TV setup

Here are tips on using the onscreen keyboard:

• To access the onscreen keyboard from most screens, you need to select edit next to the field where

you want to enter text (see, for example, Create a new contact).

• Press , , and on the remote to navigate the onscreen keyboard and highlight a key.

• Press to select the key.

• To switch keyboard layouts, navigate to and select ABC 123, symbols, or international.

• To delete the last character you entered: Select delete.

• When you have finished entering the text: Select done.

Use the onscreen keypad

The onscreen keypad is similar to the onscreen keyboard, except it appears when you need to enter numbers only—for example, when you need to enter your activation code or dial a ūmi number.

Here are tips on using the onscreen keypad:

• Press , , and on the remote to navigate the onscreen keypad and highlight a key.

• Press to select the key.

• To delete the last number you entered: Select or delete, depending on which option is displayed

on the keypad.

Tools for working with ūmi on your TV screen 27

Select your language

The language you select here will be used for all onscreen TV text, both during setup and when you use ūmi. You can change the display language at any time (see Change your language).

1. Press or on the remote to highlight your language.

2. Press on the remote to select the language.

Set up your network connection

During this part of setup, you select whether to use ūmi with a cabled (Ethernet) connection, or to make a wireless connection to your broadband network. If you choose to make a wireless connection, you select or enter the name of the network you want to use.

28 Complete TV setup

1. Do one of the following:

• If you connect to the Internet using an Ethernet cable: Select ethernet. If you have connected

ūmi to your router or Internet jack using the cable, you’re done with network setup.

• If you connect to the Internet wirelessly: Select wireless. Continue with step 2.

Make sure your router is set to broadcast your network name (SSID). Otherwise, ūmi cannot detect the

network.

2. Press or on the remote to highlight your network.

3. Press on the remote to select the network.

4. If your network requires a password (network key), use the onscreen keyboard to enter the

password (see Use the onscreen keyboard).

Check with the company that provides your network if you do not know the network name or password.

Enter your activation code

You received this code when you signed up for service at www.umiconnect.com. Go to the website if you don't have or know your code.

If you signed up for ūmi service through your broadband service provider, you obtained your activation code from that provider.

Enter your activation code 29

Enter your activation code by doing the following:

• Use the onscreen keypad to enter your activation code (see Use the onscreen keypad).

• When you have finished entering the activation code, select enter.

Check speaker, microphone, and camera settings

During the next part of setup, ūmi checks your speaker, microphone, and camera settings to ensure the best experience.

The camera check here is different from the camera adjustment you do in the next step of setup. In this step, ūmi automatically checks and adjusts camera settings to work best in your room. In the next step, you manually position the camera lens to capture the part of the room you want other people to see.

30 Complete TV setup

1. Make sure your system volume (from the TV or other speakers) is set to a comfortable level.

2. Select start. This part of setup takes place automatically, so you don’t need to do anything.

3. When the check is complete, select continue.

Adjust the camera

In this part of setup, you adjust your camera to capture the area of the room you want people to see when you are on a ūmi call with them. You can skip this step and adjust your camera later (see Adjust

the camera in the Calls chapter).

1. Select adjust camera.

2. Press , , , and on the remote to pan and tilt the camera. Press to capture more

or less of the room.

3. Your TV screen shows the area that will be captured by the camera. When it looks correct,

press .

Adjust the camera 31

Take a profile photo

Take a photo that your family and friends will see when they select your contact information to call you. You can skip this step and take a profile photo later (see Change or delete your profile photo).

1. Select take a profile photo.

2. The ūmi camera takes your profile photo and displays it onscreen. If you’re happy with the photo,

select use photo.To retake the photo, select retake photo. You can adjust the camera before you retake the photo (see Adjust the camera).

Check for software updates

After setup is complete, the ūmi system checks to see if a system software update is available. If an update is available, the system reboots to install the update. During the reboot process, the startup screen appears one or more times. This process may take up to 15 minutes.

32 Complete TV setup

1. When the Congratulations! screen appears, click continue. This starts the process of checking for

an update. You don’t have to do anything during the update, but be sure to leave your TV and ūmi console on.

The Congratulations! screen displays your home ūmi number. To find the number in the future, go to

settings > my settings > profile. The number appears in the upper-right corner of the screen.

2. If an update was installed, the onscreen clover appears after installation has finished.

Check for software updates 33

34 Complete TV setup

4 Calls

The ūmi call experience takes communication to a whole new level. You can easily make and receive ūmi calls with fellow ūmi members and enjoy the video conversation on the big screen, from the comfort of your TV room sofa. Camera and microphone settings make sure you are in control of the ūmi calling experience at all times.

Highlights

• Easily call ūmi contacts, other ūmi numbers, or your Google video chat contacts

• Leave a video message so you can make a personal connection even when someone doesn’t answer

your ūmi call

• Turn the camera and microphone on and off during a ūmi call to ensure the communication

experience you want

Table of contents

Make a ūmi call 35 End a ūmi call 37 Leave a video message 37 Answer a ūmi call 38 Ignore a ūmi call 38 Options during a ūmi call 39

Make a ūmi call

Who do you want to call: a ūmi contact, a member who isn’t in your contacts list, or a Google video chat contact who doesn’t use ūmi? You can do all three easily, so you can stay in touch with all the important people in your life.

Make a ūmi call to a contact

A few button presses on the remote is all it takes to call your closest friends and family members.

1. On the clover, select or .

2. Press or on the remote to highlight the contact you want.

3. Press or on the remote to call the contact.

Make a ūmi call 35

Dial a ūmi number

For ūmi members who are not on your contacts list, dial their ūmi number directly to call them.

1. On the clover, select .

2. Select dial by number.

3. Use the onscreen keypad to enter the number (see Use the onscreen keypad).

4. Select call or press on the remote.

Dial a Google video chat contact

To keep in touch with your wider circle, even those who are not ūmi members, you can call people who are in your Google video chat contacts. The other caller communicates with you using a webcam.

To use ūmi to make calls with a Google video chat contact, note the following:.

• You must have your own Google video chat account. You will need to enter your Google video chat ID

and password either on your TV or on the ūmi Connect website (see Edit your Google video chat

account information). When you enter your Google video chat ID, you must enter a full email address,

including everythinf following the @ symbol.

• You must then enter or import any Google video chat contacts you want to call into your ūmi contacts

list (see Add a contact or Import Google video chat contacts).

After you enter or import a Google video chat contact, the simplest way to call that contact is to follow the steps in Make a ūmi call to a contact. Simply select the Google video chat contact you want to call. If the contact entry contains both a ūmi number and a Google video chat ID, when you select the contact, you are asked to select which method you want to use to call the contact.

You cannot make ūmi calls between your home ūmi system and the Google video chat ID you enter here. So, for example, if you are traveling and want to call your home ūmi number using Google video chat, you cannot do so using the ID you enter here. Instead, you can create a second Google video chat account, enter the ID for that account as a contact in your first Google video chat account, and then add your ID from the first account as a contact in the second account. This enables you to use the second account to call your home ūmi.

Alternately, you can call a Google video chat contact by dialing his or her Google video chat ID directly. To do so, follow these steps:

1. On the clover, select .

2. Press or on the remote to highlight the contact you want.

3. Press on the remote to select the contact.

4. Select video chat ID.

36 Calls

5. If you have not already entered your Google video chat ID and password, a prompt appears. Use

the onscreen keyboard to enter the information (see Use the onscreen keyboard). Be sure to enter a full email address for your Google video chat ID. When finished, select log in.

6. Use the onscreen keyboard to enter the Google video chat ID you want to call (see Use the

onscreen keyboard).

7. Select done.

End a ūmi call

Do one of the following:

• On the clover, select end call.

• On the remote, press .

Leave a video message

If the person you want to reach isn’t available, you can still make an “in person” connection by leaving a video message.

To leave a video message, you must be calling a ūmi number. You cannot leave a message if you call a Google video chat ID.

1. If the person you are calling does not answer, his or her greeting plays.

2. After the three-second onscreen countdown ends, begin recording your message.

3. When you have finished your message, select stop recording.

End a ūmi call 37

4. On the clover, select one of the following:

• review: See and hear your message before sending.

• record again: If you are unhappy with the message, select this option and repeat steps 2 and 3.

• adjust camera: Before recording your message again, you can adjust the camera to change the

area shown in the message (see Adjust the camera).

• don’t save: If you don’t want to send a message after all, select this option to cancel video

message recording completely.

• save: Select this option when you are happy with your message.

If you see the person’s video greeting but don’t want to leave a message, press or on the remote while the greeting is playing to end the call.

38 Calls

Answer a ūmi call

When a ūmi call comes in, you hear the camera ring. This happens whether your TV is turned on or not.

To answer the ūmi call, do the following:

1. If the TV is off, turn on the TV.

2. If you have ūmi set up to watch TV and use ūmi separately, switch the TV source to the HDMI input

for ūmi. (If you have ūmi set up to watch TV and use ūmi at the same time, you can skip this step.)

3. On the remote, press or .

Ignore a ūmi call

If you don’t answer an incoming ūmi call, the caller hears your greeting and has the option to leave a video message. You can also choose to ignore an incoming ūmi call and send it directly to your greeting.

By default, ūmi plays a system greeting when you don’t answer or ignore a ūmi call. You can also record a personal video greeting (see Record or delete your personal video greeting).

When you see a ūmi call coming in, do one of the following:

• On the clover, select ignore.

• On the remote, press .

Options during a ūmi call

When you first set up ūmi, you set a default position for the camera (see Adjust the camera in the TV setup chapter). When you’re on a ūmi call, you can adjust the camera on the fly to change what you are showing to the other callers. You can also manage your privacy during a ūmi call by turning the camera and the microphone on or off.

When you’re on a ūmi call, the light on the ūmi camera glows green.

Turn the camera on/off

At any point during a ūmi call, you can turn the camera off so that the other caller can’t see you.

Do one of the following:

• On the clover, select turn off camera or turn on camera.

• On the remote, press . Press again to turn the camera back on.

When the camera is off, an icon appears on your TV screen. If self-view is displayed, the icon appears at the bottom of the self-view window. If self-view hidden, the icon appears below the clover.

Options during a ūmi call 39

Adjust the camera

During a ūmi call, you can adjust the camera to change the area of the room that the other callers can see.

1. On the clover, select adjust camera.

2. Press , , , and on the remote on the remote to pan and tilt the camera. Press

to capture more or less of the room.

3. Your TV screen shows the area that will be captured by the camera. When it looks correct,

press .

Hide/show self-view

The self-view window lets you see how you appear to the other caller, so you can move around or adjust the camera as needed. If you want more of the screen available to see the other caller, you can hide the self-view window.

Do one of the following:

• On the clover, select show self-view or hide self-view.

• On the remote, press to show the self-view window. Press again to hide the self-view window.

Turn the microphone on/off

If you want to speak privately to someone in your room without the other caller hearing, you can turn the microphone off.

Do one of the following:

• On the clover, select turn off mic or turn on mic.

• On the remote, press . Press again to turn the microphone back on.

When the microphone is off, an icon appears on your TV screen. If self-view is displayed, the icon appears at the bottom of the self-view window. If self-view hidden, the icon appears below the clover.

40 Calls

5 Contacts

Friends, family, coworkers—you can easily manage the important members of your ūmi calling circle by adding them as contacts. You can request to be added to another member’s contact list, and receive requests from callers. It is also easy to edit and delete contacts.

Highlights

• Easily create new contacts either on your TV or on the web

• Add a number you dialed to your contacts

• Respond to friend requests to add incoming callers as contacts

Table of contents

Create a new contact 41 Send a friend request 43 Add a number you dialed to Contacts 44 Respond to a friend request 44 Edit a contact 45 Delete a contact 46

Create a new contact

Use the onscreen keyboard to create a new contact on your TV (see Use the onscreen keyboard). When you’re not at your TV, you can create new contacts at the ūmi Connect website (see Add a

contact). Contacts you create in either location appear automatically in the other.

1. On the clover, select .

2. Select new contact.

3. To move among fields, do one of the following:

• On the new contact screen, press or on the remote to move among fields. The field

with the word edit to the right is the currently active field. Press to select the field and enter information.

• If the onscreen keyboard is open, select previous or next to move to the next field in either

direction.

Create a new contact 41

4. Use the onscreen keyboard to enter information in the field (see Use the onscreen keyboard). Here

are some tips:

• The nickname you enter is the name that appears onscreen when you make a ūmi call to or

receive a ūmi call from the contact.

• If you enter an email address for a contact, when you send the contact a video, the person

receives the video both through ūmi and through an email link (see Send a video and Share a

video).

• If you want to call a Google video chat contact using his or her chat ID, enter the video chat ID in

the video chat ID field. See Dial a Google video chat contact for more information.

42 Contacts

• Check the make favorite box to designate the contact as a favorite. When you open your call list,

favorites appear at the top of the list.

You can also add Google video chat contacts by importing them on the ūmi Connect website (see Import

Google video chat contacts).

5. When you have finished entering information in a field, select done.

To create a valid contact, you must enter information in at least one of the following fields: nickname, first name, or last name.

6. When you have finished entering all the information for the contact, select done on the new

contact screen.

Send a friend request

The ūmi privacy options allow a member to choose to receive ūmi calls from contacts only (see Set

permissions for incoming ūmi calls). If you call someone who has chosen this option, and you are not on

that person’s contact list, ūmi automatically sends the person a friend request. If the person accepts the request, you are added to his or her contacts list and can call him or her in the future.

1. Dial the person’s ūmi number (see Dial a ūmi number).

2. If the person accepts ūmi calls from his or her contacts only, a screen appears notifying you that

ūmi has sent a friend request.

3. Select OK to close the notification.

You do not receive a notification if someone accepts your friend request.

Send a friend request 43

Add a number you dialed to Contacts

If you call someone who is not a contact, and ūmi sends a friend request to that person (see Send a

friend request), you have the option to add that number to your contacts list.

1. Dial the person’s ūmi number (see Dial a ūmi number). If that person accepts ūmi calls from

contacts only, and you are not a contact, ūmi sends a friend request.

2. After the friend request is sent, a notification appears. Select add to contacts on the notification

screen.

3. Enter the contact information (see Create a new contact).

Respond to a friend request

The ūmi privacy options allow you to choose to receive ūmi calls from contacts only (see Set

permissions for incoming ūmi calls). If you choose this option and someone calls you who is not in your

contacts list, ūmi automatically sends you a friend request from that person. If you accept the request, the person is added to your contacts list and can call you in the future.

1. On the clover, select . A dot appears on the icon to indicate that you have a friend request.

2. Pending friend requests are listed at the top of your contacts list and are indicated by a + on the list

entry. Do one of the following:

44 Contacts

• To accept the request: Select the entry displaying the request. If you accept a friend request, the

person does not receive a notification. You can call the person to let him or her know.

• To deny the request: Select block. This adds the sender to your blocked list. You cannot receive

ūmi calls, messages, or videos from this person unless you remove him or her from your blocked list (see Edit your blocked list). To protect your privacy, the person you are blocking does not receive any type of notification.

Edit a contact

You can edit a contact’s information either on your TV or on the ūmi Connect website (see Edit a contact in the ūmi Connect website chapter). If you edit a contact in one location, the updated information appears in the other location.

1. On the clover, select .

2. Press or on the remote to highlight the contact you want.

3. Select edit.

4. Edit the information in the contact entry fields. See Create a new contact for information on moving

among fields, and see Use the onscreen keyboard for details on entering information using the onscreen keyboard.

Edit a contact 45

Delete a contact

You can delete a contact either on your TV or on the ūmi Connect website (see Delete a contact in the ūmi Connect website chapter). If you delete a contact in one location, the contact is deleted in the other location automatically.

1. On the clover, select .

2. Press or on the remote to highlight the contact you want.

3. Select delete.

4. Select delete contact to confirm.

46 Contacts

6 Messages

You never have to worry about missing ūmi calls, because callers can leave a personalized video message. What’s more, other ūmi members can send you videos directly—for example, mom and dad can send a video of the kids to the grandparents. In addition to viewing messages, you can manage them in multiple ways, including calling back the sender, adding the sender to contacts, and forwarding videos sent to you.

Highlights

• View messages on your TV screen or on your computer when you’re on the go

• Add a caller as a contact directly from his or her message

• Maintain your privacy by blocking message senders

Table of contents

View your messages 47 Call back the sender 48 Add the sender to your contacts 49 Block a sender 50 Forward a video from your message list 50 Delete a message 51

View your messages

You can view messages either on your TV or on the ūmi Connect website (see View a message in the ūmi Connect website chapter). You can view two types of messages: video messages left when someone called you but you were unavailable, and videos sent directly from another member (for example, parents sending a video of the kids to their grandparents). Both items appear in the Messages section on your TV and on the ūmi Connect website.

1. On the clover, select . A blue dot on the icon indicates that you have new messages.

When you have messages waiting, the light on the camera glows blue.

2. Messages are listed by date and time sent, with the most recent at the top. Each message entry

shows the sender. Press or on the remote to highlight the message you want. If you have multiple messages from the same sender, each one is listed separately.

3. Press to play the message.

View your messages 47

4. While the message is playing, do any of the following:

• To fast-forward through the message: Press on the remote.

• To rewind the message: Press on the remote.

• To quit the message: Press on the remote.

5. When you have finished viewing the message, select done.

Call back the sender

You can call back the sender of either type of message: a message left because you missed a ūmi call, or a video sent to you directly.

1. On the clover, select .

2. Messages are listed by date and time sent, with the most recent at the top. Each message entry

shows the sender. Press or on the remote to highlight the message you want. If you have multiple messages from the same sender, each one is listed separately.

48 Messages

3. Select call back.

You can also call back the sender by highlighting the message and pressing on the remote.

Add the sender to your contacts

When you receive a message from a caller who is not in your contacts list, you can add the sender to contacts directly from the message.

1. On the clover, select .

2. Messages are listed by date and time sent, with the most recent at the top. Each message entry

shows the sender. Press or on the remote to highlight the message you want. If you have multiple messages from the same sender, each one is listed separately.

3. Select options.

4. Select add to contacts.

Add the sender to your contacts 49

5. Enter the contact information (see Create a new contact).

Block a sender

If you do not want to receive ūmi calls, messages, or videos from a sender, you can block the sender to prevent future communication from this person.

If you block a sender, you can unblock the person later (see Edit your blocked list).

1. On the clover, select .

2. Messages are listed by date and time sent, with the most recent at the top. Each message entry

shows the sender. Press or on the remote to highlight the message you want. If you have multiple messages from the same sender, each one is listed separately.

3. Select options.

4. Select block caller. To protect your privacy, the person you are blocking does not receive any type

of notification.

5. Select block caller again to confirm.

Forward a video from your message list

If someone sends you a video directly, you can forward the video from your message list to any of your ūmi contacts. You cannot forward messages left if someone tried to call you but you were not able to take the ūmi call.

50 Messages

1. On the clover, select .

2. Videos are listed by date and time sent, with the most recent at the top. Each video entry shows

the sender. Press or on the remote to highlight the videos you want. If you have multiple videos from the same sender, each one is listed separately.

3. Select forward. Your contacts list opens.

4. Press or on the remote to highlight the contact you want.

5. Press on the remote to select the contact.

6. (Optional) Repeat steps 4 and 5 to select other recipients for the message.

7. Select send message.

Delete a message

You can delete a message either on your TV or on the ūmi Connect website (see Delete a message in the ūmi Connect website chapter). If you delete a message in one location, the message is deleted in the other location automatically.

1. On the clover, select .

2. Messages are listed by date and time sent, with the most recent at the top. Each message entry

shows the sender. Press or on the remote to highlight the message you want. If you have multiple messages from the same sender, each one is listed separately.

3. Select delete.

4. Select delete message to confirm.

Delete a message 51

52 Messages

7 My videos

In profile settings, you can record a personal video greeting that callers see if they try to call you but you can’t take the ūmi call (see Record or delete your personal video greeting). You can also use the ūmi camera to record videos anytime you want, and share those videos with other ūmi members. Capture the kids on camera for the grandparents, or record a special message for a friend’s birthday.

Highlights

• Record, review, and re-record videos to capture the experience exactly as you want

• View videos you recorded on your TV screen, or view them on your computer when you’re on the go

• Share videos with friends and family

Table of contents

Record a video 53 View your videos 54 Send a video 55 Delete a video 56

Record a video

During video recording, it’s easy to review your video and re-record if needed, so you can create exactly the video you want.

1. On the clover, select .

2. Select record video.

3. After the three-second onscreen countdown ends, begin recording your message.

4. When you have finished your message, select stop recording.

Record a video 53

5. On the clover, select one of the following:

• review: See and hear your video before saving or discarding it.

• record again: If you are unhappy with the video, select this option and repeat steps 3 and 4.

• adjust camera: Before recording your video again, you can adjust the camera to change the area

shown in the video (see Adjust the camera).

• don’t save: If you don’t want to save the video at all, select this option to cancel video recording

completely.

• save: Select this option when you are happy with your video. Then select done.

View your videos

After you use ūmi to record a video (see Record a video), you can view your videos either on your TV or on the ūmi Connect website (see View a video in the ūmi Connect website chapter).

Videos you record are different from video messages other users leave for you or send to you directly. For information on viewing videos and messages sent to you, see View your messages.

1. On the clover, select .

2. Select my videos.

3. Press or on the remote to highlight the video you want.

4. Press to play the video.

54 My videos

5. While the video is playing, do any of the following:

• To fast-forward through the message: Press on the remote.

• To rewind the message: Press on the remote.

• To quit the video: Press on the remote.

6. When you have finished viewing the video, select done.

Send a video

You can send a video to any of your ūmi contacts. You can send the same video to multiple contacts at the same time.

You can also share a video from the ūmi Connect website (see Share a video in the ūmi Connect website chapter). If you use the website, you have the option to share the video with one or more ūmi contacts, send the video via email, or upload the video to Facebook or YouTube.

If you send a video to someone who accepts ūmi calls from contacts only, and you are not on the person’s contacts list, the video is not sent.

1. On the clover, select .

2. Select my videos.

3. Press or on the remote to highlight the video you want.

Send a video 55

4. Select send. Your contact list opens.

5. Press or on the remote to highlight the contact you want.

6. Press on the remote to select the contact.

7. (Optional) Repeat steps 5 and 6 to select other recipients for the video.

8. Select send video.

Delete a video

You can delete a video either on your TV or on the ūmi Connect website (see Delete a video in the ūmi Connect website chapter). If you delete a video in one location, the video is deleted in the other location automatically.

1. On the clover, select .

2. Select my videos.

3. Press or on the remote to highlight the video you want.

4. Select delete.

5. Select delete to confirm.

56 My videos

8 Settings

Customize ūmi settings to create the ūmi experience that works best for you. Settings are grouped into three broad categories: profile, which includes your profile photo and personal video greeting; privacy, which enables you to control access to the console and who can call you; and console, which includes functional items such as network settings.

Highlights

• Update your profile photo and video greeting any time you are ready for a change

• Use privacy settings to help ensure the ūmi experience you want

• Access console settings to update network and other device-related information

Table of contents

Profile settings 57 Privacy settings 62 Console settings 64

Profile settings

Your profile settings include the ūmi items that pertain directly to you: your profile photo, your personal video greeting, and your language. It takes only a few remote button presses to update any of these options.

Change or delete your profile photo

Don’t like your profile photo, or just ready for a new one? It’s easy to update your photo. When you do so, your photo is automatically updated in your family and friends’ contact lists.

Follow these steps if you skipped taking a profile photo during setup, and now want to create one.

1. On the clover, select .

2. Select my settings.

3. Select profile.

Profile settings 57

4. Select my photo.

5. Do one of the following:

6. (Optional) To adjust the camera to capture a different area of the room, select adjust camera (see

7. Select take photo.

58 Settings

• To take a new photo: Select take new photo. Continue with step 6.

• To delete your current photo without taking a new one: Select delete.

• To keep your current photo: Select cancel.

Adjust the camera).

8. The photo is displayed on the screen. Do one of the following:.

• To save the photo: Select save.

• To retake the photo: Select retake photo and repeat steps 6 and 7.

9. On the profile settings screen, select done.

Record or delete your personal video greeting

You can record a personalized video greeting that plays if someone calls you and you can’t take the ūmi call. During video recording, you have the chance to review, adjust the camera, and record again—so you can create exactly the message you want others to see.

Also follow these steps if you want to replace your current video greeting with a new one.

1. On the clover, select .

2. Select my settings.

3. Select profile.

4. Select my greeting.

Profile settings 59

5. Do one of the following:

• To play your current greeting: Select play.

• To delete your current greeting without recording a new one: Select delete.

• To record a new greeting: Select record new and continue with step 6.

• To keep your current greeting: Select done.

6. After the three-second onscreen countdown ends, begin recording your message.

7. When you have finished your message, select stop recording.

8. On the clover, select one of the following:

• review: See and hear your greeting before saving.

• record again: If you are unhappy with the greeting, select this option and repeat steps 6 and 7.

• adjust camera: Before recording your greeting again, you can adjust the camera to change the

area shown in the greeting (see Adjust the camera).

60 Settings

• don’t save: If you don’t want to record a new greeting after all, select this option to cancel

greeting recording completely.

• save: Select this option when you are happy with your greeting.

9. On the profile settings screen, select done.

Change your language

The language you select here is used for all onscreen text. You can also change your onscreen display language on the ūmi Connect website (see Edit your display settings in the ūmi Connect website chapter).

1. On the clover, select .

2. Select my settings.

3. Select profile.

4. Select my language.

5. Press or on the remote to highlight the language you want.

6. Press to select the language.

7. On the profile settings screen, select done.

Profile settings 61

Privacy settings

Privacy settings let you customize the ūmi experience to connect how and with whom you choose. You can limit incoming ūmi calls to contacts, set a system lock code so no one can access your home ūmi without your permission, and block people to prevent communication from them.

Set permissions for incoming ūmi calls

You can choose to accept incoming ūmi calls from anyone, or from people on your contacts list only. If you accept ūmi calls from contacts only and someone who is not a contact tries to call you, you receive a friend request asking if you want to add the person as a contact (see Respond to a friend request).

You can also set permissions for incoming ūmi calls on the ūmi Connect website (see Set permissions

for incoming ūmi calls in the ūmi Connect website chapter).

1. On the clover, select .

2. Select my settings.

3. Select privacy.

4. Select allow incoming calls from anyone or only allow incoming calls from my contacts.

5. Select done.

62 Settings

Turn parental lock code on/off

If you turn parental lock code on, the ūmi system locks when you’re not using it. To unlock the system, you must enter a four-digit code to use ūmi.

You can also turn parental lock code on and off on the ūmi Connect website (see Turn parental lock

code on/off in the ūmi Connect website chapter).

1. On the clover, select .

2. Select my settings.

3. Select privacy.

4. Next to parental lock code, select on.

5. Use the onscreen keypad to enter a four-digit lock code of your own choosing (see Use the

onscreen keypad).

6. Select done on the parental lock code screen, and then select done on the privacy settings

screen.

Privacy settings 63

Console settings

Use console settings to update your network settings if you make any changes to your network. Console settings also let you recheck the camera and microphone and synchronize contacts, messages, and videos between your TV and the web.

Change your network settings: Ethernet connection

If you connect ūmi to your broadband network using an Ethernet cable, update the settings here if you make any changes to the network—for example, if you change the network IP address. Also use these settings if you switch from a wireless network connection to an Ethernet cable connection.

1. On the clover, select .

2. Select console settings.

3. Select network.

4. Select change settings.

5. Select use ethernet.

6. Do one of the following:

64 Settings

• To have umi detect your IP address automatically, select obtain an IP address automatically.

• To use a specific IP address, select use the following IP address. Use the onscreen keyboard to

enter your IP address, gateway, and DNS server name (see Use the onscreen keyboard). When finished, select done.

Change your network settings: Wireless network connection

If you connect ūmi to your broadband network wirelessly, update the settings here if you make any changes to the network—for example, if you change the network name. Also use these settings if you switch from an Ethernet cable network connection to a wireless network connection.

1. On the clover, select .

2. Select console settings.

3. Select network.

4. Select change settings.

5. Select choose wifi.

Make sure your router is set to broadcast your network name (SSID). Otherwise, ūmi cannot detect the

network

6. Press or on the remote to highlight your network.

Console settings 65

7. Press to select your network.

8. If the following screen appears, use the onscreen keyboard to enter your network name (SSID)

and, if required, your wireless password (see Use the onscreen keyboard). When finished, select

done.

9. If the following screen appears, use the onscreen keyboard to enter your IP address, gateway, and

DNS server name (see Use the onscreen keyboard). When finished, select done.

Recheck speaker, microphone, and camera settings

If you move the camera after initial setup—for example, if you take it off the top of your TV and place it on a table or wall—you should recheck the camera, microphone, and speaker settings to ensure the best ūmi experience. You should also recheck these settings if you change TVs or switch your system setup to run your TV service through the ūmi console so you can use ūmi and watch TV at the same time.

1. Make sure your system volume (from the TV or other speakers) is set to a comfortable level.

2. On the clover, select .

3. Select console settings.

4. Select general.

66 Settings

5. Select audio and camera check.

6. Select run check. The check takes place automatically, so you don’t need to do anything.

Synchronize contacts, messages, and videos between your TV and the web

If you notice that your ūmi contacts, messages, and/or videos on your TV do not match those on the ūmi Connect website, you can refresh web settings to bring the items in sync in both locations.

1. On the clover, select .

2. Select console settings.

3. Select general.

4. Select refresh.

View system information

You can see the current hardware version, software version, and serial number for your console, as well as other information about your system. This information may be useful if you need to contact customer service.

Console settings 67

1. On the clover, select .

2. Select console settings.

3. Select general. The top of the general settings screen shows the status for your console, camera,

and ūmi service. A green box indicates that the item is working normally. If you see a red box, contact customer service for information.

4. Select about ūmi. Select credits or legal info to view more detailed information.

5. Select done.

68 Settings

9 ūmi Connect website

When you’re not at your TV, the ūmi Connect website lets you access many ūmi features from your computer. You can check messages, manage contacts, change account settings, and more.

Highlights

• Check ūmi messages, record and share videos, and more when you are away from your TV

• Add contacts on the web and have them appear automatically in contacts on your TV

• Use web-only features such as downloading videos to your computer, uploading videos to Facebook

or YouTube, and importing your Google video chat contacts

Table of contents

Log in to the website 69 Check your messages 70 Manage your videos 74 Work with your ūmi call history 78 Manage your contacts 81 Edit your account settings 85 Edit your notification settings 89 Edit your display settings 92 Edit your privacy settings 93

Log in to the website

To use any of the features of the ūmi Connect website, you first need to log in.

If you have not yet set up a ūmi account on the web, see Create your account online for instructions.

1. Go to www.umiconnect.com.

2. On the right navigation panel, enter the email address and password you entered during online

account setup. You can enter your home ūmi number instead of the email address.

3. If you do not want to enter your login information each time you visit the website, check the

Remember me box.

4. Click Log in.

Check your messages

You can view messages either on the ūmi Connect website or on your TV (see View your messages in the Messages chapter). You can view two types of messages: video messages left when someone called you but you were unavailable, and videos sent directly from another member (for example, a video your sister made of her kids). Both items appear in the Messages section on your TV and on the ūmi Connect website.

Sort the message display

You can sort your messages from newest to oldest, or oldest to newest.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Messages.

70 ūmi Connect website

3. In the Sort by box at the top of the screen select the Newest to oldest or Oldest to newest.

Filter the message display

You can enter a search term, and then display only messages that contain that term in the title or description.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Messages.

Check your messages 71

3. In the Filter box at the top of the screen, enter the search term you want to filter by.

4. Press Enter on your computer keyboard.

To return to the full message list, delete the search term you entered in the Filter box, and press Enter on your computer keyboard.

View a message

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Messages.

3. If you have more messages than can fit one on screen, scroll down to see more messages.

4. Click the message you want to view to highlight it.

5. Click on the message you want to play.

6. During playback, do any of the following:

• To pause playback: Click .

• To resume playback: Click .

• To move forward or backward through the message: Drag the playback slider right or left.

• To adjust the volume: Drag the volume slider right or left.

• To view the message full-screen: Click Full screen .

• To quit the video and return to the message list: Click in the upper-right corner of the video

screen.

72 ūmi Connect website

Share a video from your message list

If someone sends you a video directly, you can send the video from your message list to a ūmi number, an email address, or an online account such as Facebook or YouTube. You cannot share a video message left if someone tried to call you but you were not able to take the ūmi call.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Messages.

3. Click the message you want to share to highlight it.

4. Click Share .

5. Select the option you want to use to share the message:

• To send to a ūmi number: Click ūmi. Enter the recipient’s ūmi number, and click Send.

• To send via email: Click Email. Enter the recipient’s email address, a subject, and a message.

Click Send.

• To upload to Facebook or YouTube: Click Facebook or YouTube. Log in to your account,

and follow the onscreen instructions to upload the file.

Download a video from your message list

If someone sends you a video directly, you can download the video from your message list to your computer. You cannot download a video message left if someone tried to call you but you were not able to take the ūmi call.

Check your messages 73

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Messages.

3. Click the message you want to download to highlight it.

4. Click Download .

5. Browse to the location where you want to save the file.

6. (Optional) Enter a new name for the file.

7. Click Save.

Delete a message

You can delete a message either on the ūmi Connect website or on your TV (see Delete a message in the Messages chapter). If you delete a message in one location, the message is deleted in the other location automatically.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Messages.

3. Click the message you want to delete to highlight it.

4. Click Delete .

5. Click Yes to confirm the deletion.

Manage your videos

You can view videos you record either on the ūmi Connect website or on your TV (see View your videos in the My Videos chapter).

Videos you record are different from video messages other users leave for you or send to you directly. For information on viewing videos and messages sent to you, see View your messages.

Sort the video display

You can sort your videos from newest to oldest, or oldest to newest.

1. Log in to the ūmi Connect website (see Log in to the website).

74 ūmi Connect website

2. On the left navigation panel, click My videos.

3. In the Sort by box at the top of the screen, select Newest to oldest or Oldest to newest.

Filter the video display

You can enter a search term, and then display only videos that contain that term in the title or description.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click My videos.

Manage your videos 75

3. In the Filter box at the top of the screen, enter the search term you want to filter by.

4. Press Enter on your computer keyboard.

To return to the full video list, delete the search term you entered in the Filter box, and press Enter on your computer keyboard.

View a video

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click My videos.

3. If you have more videos than can fit one on screen, scroll down to see more videos.

4. Click the video you want to view to highlight it.

5. Click on the video you want to view.

6. During playback, do any of the following:

• To pause playback: Click .

• To resume playback: Click .

• To move forward or backward through the video: Drag the playback slider right or left.

• To adjust the volume: Drag the volume slider right or left.

• To view the video full-screen: Click Full screen .

• To quit the video and return to the video list: Click in the upper-right corner of the video

screen.

76 ūmi Connect website

Share a video

You can send any of your videos to a ūmi number, an email address, or an online account such as Facebook or YouTube. You can also share a video from your TV (see Send a video in the Videos chapter).

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click My videos.

3. Click the video you want to share to highlight it.

4. Click Share .

5. Select the option you want to use to share the video:

• To send to a ūmi number: Click ūmi. Enter the recipient’s ūmi number, and click Send.

• To send via email: Click Email. Enter the recipient’s email address, a subject, and a message.

Click Send.

• To upload to Facebook or YouTube: Click Facebook or YouTube. Log in to your account,

and follow the onscreen instructions to upload the file.

Download a video

You can download any video you recorded to your computer.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click My videos.

3. Click the video you want to download to highlight it.

Manage your videos 77

4. Click Download .

5. Browse to the location where you want to save the video file.

6. (Optional) Enter a new name for the file.

7. Click Save.

Delete a video

You can delete a video either on the ūmi Connect website or on your TV (see View your videos in the My Videos chapter). If you delete a video in one location, the video is deleted in the other location automatically.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click My videos.

3. Click the video you want to delete to highlight it.

4. Click Delete .

5. Click Yes to confirm the deletion.

Work with your ūmi call history

Your ūmi call history is more than just a place to view incoming and outgoing ūmi calls. You can also add contacts and block callers directly from your ūmi call history.

View your ūmi calls

Your ūmi call history displays the type of ūmi call (incoming, outgoing, or missed); the ūmi call date and time; and the contact name and photo, if available.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Call history.

78 ūmi Connect website

If someone calls you and leaves a video message, that call does not appear in your ūmi call history.

Sort the ūmi call history display

You can sort your ūmi call history entries from newest to oldest, or oldest to newest. You can also sort by call type (incoming, outgoing, missed) or by contact name.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Call history.

Work with your ūmi call history 79

3. In the Sort by box at the top of the screen, select Newest to oldest, Oldest to newest, Type, or

Contact.

Filter the ūmi call history display

You can enter a search term, and then display only ūmi call history entries that contain that term.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Call history.

3. In the Filter box at the top of the screen, enter the search term you want to filter by.

4. Press Enter on your computer keyboard.

To return to the full ūmi call history list, delete the search term you entered in the Filter box, and press

Enter on your computer keyboard.

Add a contact from your ūmi call history

If you add a contact from your ūmi call history, it appears automatically in your contacts list on your TV.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Call history.

80 ūmi Connect website

3. If you have more ūmi call history items than can fit one on screen, scroll down to see more items.

4. Click the ūmi call history item you want to add to highlight it.

5. Click Add as contact .

6. Click Yes to confirm.

7. Enter the contact information (see Add a contact).

Block someone in your ūmi call history

If you do not want to receive ūmi calls, messages, or videos from someone who appears in your ūmi call history list, you can block the person to prevent future communication.

If you block someone in your ūmi call history list, you can unblock the person later (see Edit your blocked

list).

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Call history.

3. Click any ūmi call history item to or from the person you want to block to highlight it.

4. Click Block .

5. Click Yes to confirm. To protect your privacy, the person you are blocking does not receive any

type of notification.

Manage your contacts

You can view, add, edit, and delete contacts on the ūmi Connect website. You can also import contacts from video chat accounts such as Google video chat. Any changes you make here appear in your contacts list on your TV.

View a contact

1. Log in to the ūmi Connect website (see Log in to the website).

Manage your contacts 81

2. On the left navigation panel, click Contacts.

3. Contacts are listed alphabetically. If you have more contacts than can fit one on screen, scroll down

to see more contacts.

4. Double-click the contact you want to view.

Add a contact

You can create new contacts on the ūmi Connect website or on your TV (see Create a new contact in the Contacts chapter). Contacts you create in either location appear automatically in the other.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Contacts.

3. Click Add .

82 ūmi Connect website

4. Enter the contact information.

Here are some tips:

• The nickname you enter is the name that appears onscreen when you make a ūmi call to or

receive a ūmi call from the contact.

• If you enter an email address for a contact, when you send the contact a video, the person

receives the video both through ūmi and through an email link (see Send a video and Share a

video).

• Check the Make favorite box to designate the contact as a favorite. When you open your call list,

favorites appear at the top of the list.

• Use the Ringtone list to select a custom ringtone for incoming ūmi calls from this contact. This

does not affect your default ringtone.

Import Google video chat contacts

If you have contacts in Google video chat account, you can import the contacts directly to your contacts list. Contacts you import appear in the contacts list on your TV automatically.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Contacts.

3. Click Import .

Manage your contacts 83

4. If prompted, enter your Google video chat ID and password. Click Log In.

5. Select the Google video chat contacts you want to import, and then click Import.

Edit a contact

You can edit a contact’s information either on the ūmi Connect website or on your TV (see Edit a contact in the Contacts chapter). If you edit a contact in one location, the updated information appears in the other location automatically.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Contacts.

3. Click the contact you want to edit to highlight it.

4. Click Edit .

5. Edit the contact information. See Add a contact for tips on entering information.

84 ūmi Connect website

Block a contact

If you do not want to receive ūmi calls, messages, or videos from someone who appears in your contacts list, you can block the person to prevent future communication.

If you block someone in your contacts list, you can unblock the person later (see Edit your blocked list).

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Contacts.

3. Click the contact you want to block to highlight it.

4. Click Block .

5. Click Yes to confirm. To protect your privacy, the person you are blocking does not receive any

type of notification.

Delete a contact

You can delete a contact’s information either on the ūmi Connect website or on your TV (see Edit a

contact in the Contacts chapter). If you delete a contact in one location, the contact is deleted in the

other location automatically.

1. Log in to the ūmi Connect website (see Log in to the website).

2. On the left navigation panel, click Contacts.

3. Click the contact you want to delete to highlight it.

4. Click Delete .

5. Click Yes to confirm the deletion.

Edit your account settings

When you created a ūmi account online, you entered account information including your name, address, email address and password, and billing information. You also selected a service plan. If you change any of this information, use the Accounts tab in the Settings section of the ūmi Connect website to enter the updated account details.

Edit your account settings 85

Edit your account information

Under Your account information, enter any changes to the name, address, email address, or password associated with your account.

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Account tab.

4. Under Your account information, do either of the following:

• To change your account username or password: Under the existing username and password,

click Update. Enter the new information and click Save.

• To change the name or address associated with your account: Under the existing name and

address, click Update. Enter the new information and click Save.

The address you enter here is the address where the ūmi console is located.

Edit your billing information

Under Billing, enter any changes to the credit card associated with your account, or choose a different payment method for your ūmi service plan.

If you purchased ūmi service from your broadband service provider, you should make any billing changes on the service provider’s website, not on the ūmi Connect website.

86 ūmi Connect website

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Account tab.

4. Under Billing, do either of the following:

• To change your payment method: Under the existing plan, click Change plan. Select whether to

pay for service on a monthly basis or to pay for a year of service in advance, and click Save.

• To edit your credit card information: Under the existing credit card name, click Update. Enter the

new information and click Save.

• To view your billing history: Under Billing history, click View.

Edit your Google video chat account information

If you want to use ūmi to make and receive ūmi calls with people who are not ūmi members but who have a Google video chat account, you must also have an account with Google video chat. You enter your Google video chat ID and password when you import Google video chat contacts (see Import

Google video chat contacts).

If you need to edit your Google video chat account ID or password, follow these steps.

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Account tab.

Edit your account settings 87

4. Under Video chat accounts, click Add.

5. Enter your new Google video chat ID or password and click Log in.

Edit your Facebook or YouTube login information

The first time you upload a video to Facebook or YouTube (see Share a video), you are prompted to enter your Facebook or YouTube username and password. Anytime you upload a video after that, ūmi uses the information you entered to log in to Facebook or YouTube automatically. If you change your Facebook or YouTube username or password, enter the new information here so that ūmi can log you in correctly.

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Account tab.

88 ūmi Connect website

4. Under Sharing accounts, under Facebook or YouTube, click Add.

5. Enter your new username and password and click Log in.

Edit your notification settings

Use the Notifications tab in the Settings section of the ūmi Connect website to customize when and how you receive notifications from ūmi.

Edit your notification types

Under Notify me, select or change when you want to receive notifications.

1. Log in to the ūmi Connect website (see Log in to the website).

Edit your notification settings 89

2. Click Settings at the top of the screen.

3. Click the Notifications tab.

4. Under Notify me, check the box next to each option for when you want to be notified: when

someone sends you a message, when you miss a ūmi call from a contact, or when a ūmi offer or service update is available. You can select one, two, or all three options.

5. Click Save.

Edit your SMS notification settings

You can receive ūmi notifications by text message, email message, or both. If you want to receive text message notifications, enter your mobile phone number here.

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

90 ūmi Connect website

3. Click the Notifications tab.

4. Under SMS settings, enter the number where you want notifications sent.

5. Click Select service provider, and then select the phone service provider for the number you

entered.

6. Click Save.

Edit your email notification settings

By default, you always receive notifications at the email address you entered when you created your account. This is considered your primary email address. You can enter a different email address as your primary email address, and also enter a second address where you want to receive notifications.

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Notifications tab.

Edit your notification settings 91

4. Do either of the following:

• To change the primary email address where you receive notifications: Under Email address, click

Edit. Enter the new address and click Save.

• To add a second email address where you want to receive notifications: Under Addtional email

address (optional), enter the address.

5. Click Save.

Edit your display settings

You can change the language used for all text displayed when you use ūmi on your TV. You can also choose the time format and date format you want displayed on your TV screen, as well as your time zone.

You can also change the onscreen TV language on your TV (see Change your language in the Settings chapter).

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Profile tab.

92 ūmi Connect website

4. Do any of the following:

• To change the display language: Under Language, select the language you want.

• To change the date display format: Under Date format, select the format you want.

• To change the time zone: Under Time zone, select the time zone you want.

• To change the time display format: Under Time format, select the format you want.

5. Click Save.

Edit your privacy settings

Set permissions for incoming ūmi calls

You can also set permissions for incoming ūmi calls on your TV (see Set permissions for incoming ūmi

calls in the Settings chapter).

Edit your privacy settings 93

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Privacy tab.

4. Under Incoming calls and messages, select one of the following:

• Allow from contacts only: You can receive ūmi calls from contacts only. If someone not on your

contacts list tries to call you, you receive a request asking you to add them as a contact (see

Respond to a friend request).

• Allow from anyone: This lets you receive ūmi calls from callers whether or not they are on your

contacts list.

5. Click Save.

To change your lock code, under PIN number, enter a new 4-digit code. Click Save.

Turn parental lock code on/off

If you turn parental lock code on, the ūmi system locks when you’re not using it. To unlock the system, you must enter a four-digit code to use ūmi.

You can also turn parental lock code on or off on your TV (see Turn parental lock code on/off in the Settings chapter).

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

94 ūmi Connect website

3. Click the Privacy tab.

4. Under Parental lock code, select On or Off.

5. If you turn parental lock code on, enter a four-digit lock code.

6. Click Save.

Edit your blocked list

You can edit your blocked list to remove people you no longer want to block.

1. Log in to the ūmi Connect website (see Log in to the website).

2. Click Settings at the top of the screen.

3. Click the Privacy tab.

Edit your privacy settings 95

4. Under Blocked caller list, check the box next to any contact you want to unblock.

5. Click Unblock.

6. Click Save.

96 ūmi Connect website

10Advanced topics

With ūmi, you can customize your setup to work best with your room and home entertainment system. You have options for mounting the camera and connecting the console to your TV service and other components.

Highlights

• Set up the room to enjoy the best ūmi experience

• Place the camera on a table or mount it on a wall

• Connect the console to your cable set top box, AV receiver, DVR, Blu-Ray player, and other home

entertainment system components

Table of contents

Alternate ways to mount the camera 97 Alternate ways to connect the console to your TV service 100 Tips for using ūmi with Google video chat 103

Alternate ways to mount the camera

If your TV size, shape, or placement does not allow you to mount the camera on top of the TV (see

Mount the camera), you can place the camera on a table, or mount it on a wall.

Place the camera on a table

You can simply place the camera on any table or flat surface near your TV, as long as it is close enough to connect the camera, console, and TV cables.

If you use your TV’s speakers and the speakers are on the front of the TV, you need to place the camera

far enough from the TV so that the speaker audio does not interfere with the camera microphone. Otherwise, you will not be able to hear ūmi calls correctly.

After placing the camera, continue setup with Connect the camera to the ūmi console.

Alternate ways to mount the camera 97

Mount the camera on a wall

If you can’t place the camera on top of your TV—for example, your TV hangs on a wall—you can mount the camera on a wall above, next to, or below the TV.

1. Fully extend the camera mount.

2. Pull the tab forward. At the same time, push on the curve of the rail with your other thumb. This

causes one half of the mount to slide out—use both thumbs to push and separate the two halves.

98 Advanced topics

3. Attach the upper portion of the bracket to the wall in the desired location. Note the following:

• Position the bracket so that the bracket rails are on the bottom, as shown below.

• Be sure to use the correct screws and anchors (sold separately) for your wall type.

• You must use anchors to ensure the camera is secured to the wall. We recommend metal

anchors to guarantee the most secure mount.

• Use a level to make sure the bracket is level before you tighten the screws.

Alternate ways to mount the camera 99

4. Slide the camera onto the bracket rails.

Alternate ways to connect the console to your TV service

Depending on your home entertainment system setup, you have several options for connecting ūmi to your TV. If the standard setup does not work with your system (see Connect the ūmi console to your

TV), choose the option below that best fits your situation.

I want to use ūmi with my AV receiver, and I want to hear the sound through external speakers

This setup method works if you want to watch TV and use ūmi at the same time, without switching HDMI inputs.

Starting with your TV service set top box, be sure to connect the ūmi console, receiver, and TV in this order:

set top box → ūmi console → receiver → TV

Note the following:

• Make sure your receiver is connected directly to your TV. If you connect your receiver to the console

and then the console to the TV, you will not be able to hear ūmi call audio through your speakers.

• Make sure your TV speakers are off. On your receiver, select your set top box as the input. This

ensures that you can see ūmi call video on your TV, and hear the audio through your external speakers.

• If you have other devices such as a Blu-ray player or game controller, connect them to your receiver

as you would normally.

100 Advanced topics

LINKSYS UMI User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Before you begin

Enter your account information

Choose your billing method

Enter your billing information

Write down your activation code and ūmi number

Validate your email address

Tune the room

Video

Audio

Check box contents

Connect the camera cables

Mount the camera

Connect the camera to the ūmi console

Connect the ūmi console to your TV

Connect to the Internet: Ethernet cable

Connect to an outlet

3 Complete TV setup

Tools for working with ūmi on your TV screen

Install the remote batteries

Get to know your remote

Get to know the clover

Use the onscreen keyboard

Use the onscreen keypad

Select your language

Set up your network connection

Enter your activation code

Check speaker, microphone, and camera settings

Adjust the camera

Take a profile photo

Check for software updates

4 Calls

Make a ūmi call

Make a ūmi call to a contact

Dial a ūmi number

Dial a Google video chat contact

End a ūmi call

Leave a video message

Answer a ūmi call

Ignore a ūmi call

Options during a ūmi call

Turn the camera on/off

Adjust the camera

Hide/show self-view

Turn the microphone on/off

5 Contacts

Create a new contact

Send a friend request

Add a number you dialed to Contacts

Respond to a friend request

Edit a contact

Delete a contact

6 Messages

View your messages

Call back the sender

Add the sender to your contacts

Block a sender

Forward a video from your message list

Delete a message

7 My videos

Record a video

View your videos

Send a video

Delete a video

8 Settings

Profile settings

Change or delete your profile photo

Record or delete your personal video greeting

Change your language

Privacy settings

Set permissions for incoming ūmi calls

Turn parental lock code on/off

Console settings

Change your network settings: Ethernet connection

Change your network settings: Wireless network connection

Recheck speaker, microphone, and camera settings