All rights strictly reserved. No part of this document may be reproduced, copied, adapted, or
transmitted in any form or by any means without written permission from Nortek Security &
Control LLC.
Standards Approvals
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
e3 eMerge systems are Level I UL 294 listed devices and must be installed in controlled locations.
Corporate Office
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517
Tel: (800) 421-1587 / 760-438-7000
Fax: (800) 468-1340 / 760-931-1340
Technical Support
Tel: (800) 421-1587
Hours: 5:00 AM to 4:30 PM Pacific Time, Monday - Friday
Notice
It is important that this instruction manual be read and understood completely before installation
or operation is attempted. It is intended that the installation of this unit will be performed only
by persons trained and qualified in the installation of access control equipment. The important
safeguards and instructions in this manual cannot cover all possible conditions and situations
which may occur during installation and use. It must be understood that common sense and
caution must be exercised by the person(s) installing, maintaining and operating the equipment.
This installation manual is for e3 eMerge systems.
is manual contains information regarding the basic installation, wiring and con guration of the
e3 eMerge browser-based access control systems. Systems are available in a space-e cient and
durable plastic housing or in a heavy-duty steel cabinet featuring a self-contained battery back-up
with a supervised power supply. All systems use the same control panel layout and system wiring.
1.1 Access Control Overview
Access control systems are designed to monitor and control access throughout a building or
restricted area. An access control system involves the use of an access device (card, PIN code,
etc.), which is presented at an entry device (reader/keypad) to gain access. When access is granted,
a door is unlocked for a pre-programmed amount of time and a transaction is recorded in a
database for reporting or tracking purposes.
1.2 System Overview
Systems are available in a variety of models starting with one door, two reader con gurations.
Models can be upgraded with expanded capabilities using optional software license keys. e
e3 eMerge includes Ethernet support, an integrated web server and Power over Ethernet (PoE)
support.
Specifications
ProcessorCortex 1GHz
On-board RAM512MB DDR2 (333MHz)
PowerRegulated 12VDC @ 2A
Operating systemEmbedded Linux
Transactions per second> 30
Plastic enclosure (W x H x D): 12.25 in x 11.1 in x 2.23 in
Steel enclosure (W x H x D)17.75 in x 14.25 in x 6.5 in
Temperature specification-4°F to 120°F (-20°C to 50°C)
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
e following illustration shows the e3 control panel wiring and components.
D1 IN
D0 OUT
D1 OUT
-
12V
DOOR 4
1
DOOR 2
+
CONTACT
IN READER
IN READER
D0 IN
RESET
12V
D0 IN
D1 IN
OUT READER
+
DL17
DL16
DL15
DL14
DL13
DL12
DL11
DL10
DL9
S2
S1
D0 OUT
LED BANK
3
D1 OUT
-
OUT READER
REX
GND
DOOR
CONTACT
INPUT
GND
INPUT
S2: Hardware reset
S1: Factory default
INPUT
GND
REX
GND
INPUT
DOOR
DL8
DL7
DL6
DL5
DL4
DL3
DL2
DL1
AUX INPUT 4
GND
AUX INPUT 3
AUX IN
GND
AUX IN
Micro SD
SLOT
AUX IN
GND
AUX IN
AUX INPUT 2
GND
AUX INPUT 1
REX
GND
DOOR
CONTACT
INPUT
GND
INPUT
INPUT
GND
INPUT
REX
GND
DOOR
IN READER
D1 OUT
-
DOOR 3
DOOR 1
+
CONTACT
IN READER
OUT READER
D1 IN
D0 OUT
12V
D0 IN
D9
12V
D0 IN
D1 IN
OUT READER
+
D0 OUT
-
D1 OUT
LAN LED
2
DL19
DL18
ETHERNET
TMP TMP +
FLT FLT +
-
+
JP1
JP1 - Power Input
External
POE
+12VDC
(Default)
4
EARTH
GROUND &
READER
SHIELD LEAD
TAMPER
PWR FAULT
-
12VDC
+
Note: The terminals
Figure 2.1. Board Layout
are designed to accept
12-22 AWG, solid or
stranded wire.
Note: To factory default
the system, press &
hold S1 for 20 seconds.
When released, the
system will start the
factory default process.
It is VERY important to
wait 2-3 minutes for a
solid blue LED (DL1)
before programming the
system. All user data will
be erased, including the
Table 2.1: LED Indicators
LEDCondition
➀ DL17
➁ D9
➂ DL1
DL1 to DL16Blue On = System is Booting
➃ DL19, DL18
Red On = Power On Middle Board
Red On = Power On Bottom Board
Blue On = System is Rebooted
Blue Blink = Network Connection
Table 2.2: Default I/O States
AttributeDefault State
Door Status Inputs
REX InputsNormally Open, Momentary, Unsupervised
Auxiliary InputsNormally Open, Unsupervised
Door Lock Outputs Not Energized, Single Pulse, 3 Second Unlock Time
Aux OutputsNot Energized, Single Pulse, 3 Seconds On
Normally Open, Unsupervised, 8 Sec. Held Open Time
NOTE: System start up time is approx. 60 secs.
Note: For UL installations, the maximum Ethernet cable length is 30m (98.5 FT).
e housing is designed to accommodate the necessary wiring connections for most installations.
Note: This device
complies with Part
15 of the FCC Rules.
Operation is subject
to the following two
conditions: (1) this device
may not cause harmful
interference, and (2) this
device must accept any
interference received,
including interference
that may cause
undesired operation.
Note: Choose a centrally
located, secure, clean
and dry area near an
AC power source. Avoid
mounting the panel within
6 feet of any equipment
that generates electrical
interference.
Caution: This equipment
includes electronic
components that are
highly sensitive to
static electricity. Please
discharge by touching
an earth ground before
installing or handling this
equipment.
Note: The compact
enclosure will not
accommodate a backup
battery. If using a backup
battery, a separate
housing must be installed
or use PoE supply with
suitable UPS backup.
e compact enclosure is optimized to run wires under the back panel and thru the knockouts
shown in Figure 3.1 and Figure 3.2. e enclosure should be mounted vertically on a wall, in a
secure location within normal temperature and humidity levels.
Installing the Panel
1. Run all necessary wires to the panel location.
2. Remove the enclosure’s cover by removing the two screws in the front of the housing.
3. Level the enclosure on a sturdy wall. Mark the mounting holes with a pencil.
4. Partially insert screws into the top two mounting holes and hang the enclosure on the screws.
5. Pull all wires through the knock-out holes in the enclosure. Label each wire according to its use.
6. Recheck for level, insert the two lower screws, and tighten all four mounting screws.
Cover Screw
Enclosure
Knockouts
Mounting Hole
Enclosure Knockouts
Wire Tie Down
Loops
EARTH
GROUND
& READER
SHIELD
LEAD
Cover Screw
Cover
Ta mp e r
Note: The plastic
housing is not listed for
installations that require
UL 294.
Note: Tie down loops are
located in the enclosure
Figure 3.1. Compact Enclosure
and used to provide
strain relief for fi eld
connections.
If running surface wires, 6 extension legs may be snapped onto the back of the enclosure to
provide additional space behind the enclosure for the wires.
Figure 3.2. Mounting Feet / Extensions for Compact Enclosure
Note: Choose a centrally
located, secure, clean
and dry area near an
AC power source. Avoid
mounting the panel within
6 feet of any equipment
that generates electrical
interference.
Caution: This equipment
includes electronic
components that are
highly sensitive to
static electricity. Please
discharge by touching
an earth ground before
installing or handling this
equipment.
Note: Tie down loops are
located in the enclosure
and used to provide
strain relief for fi eld
connections.
3.2 Mounting the Metal Enclosure
e metal enclosure is designed to accommodate one or two 12VDC 7Ah backup batteries and
the necessary wiring connections for most installations. Conduit knock-outs are provided on all
sides of the enclosure. e enclosure should be mounted vertically on a wall in a secure location
within normal temperature levels. A minimum of 12 inches of space around all sides of the
enclosure is recommended.
Installing the Panel
1. Run all necessary wires to the panel location.
2. Remove the enclosure’s cover by unlocking the door and disconnecting the ground wire. e
door may be lifted out of the hinge slots.
3. Remove the metal cabinet knock-outs required for wire entry and install bushing or conduit
connectors as needed to protect wires from damage.
4. Level the enclosure on a sturdy wall. Mark the mounting holes with a pencil. ( e cabinet
can be vertically or horizontally mounted depending on space requirements.)
5. Partially insert screws into the top two mounting holes and hang the enclosure on the screws.
6. Pull all wires through the knock-out holes in the enclosure. Label each wire according to its use.
7. Recheck for level, insert the two lower screws, and tighten all four mounting screws.
8. Re-install the door and connect the ground wire to the door.
e system panel requires a 12VDC, 2A supply (not included). For UL installations, a Linear
Plug in Power supply (PIP) is required (see below). e system may also be powered by a high
Power over Ethernet (PoE) injector using an optional Linear PoE module.
♦ Linear 12VDC/24W (2A) PIP; P/N 0-291312RU
Note: For PoE
applications only use
UL294B listed PoE
power supplies.
Caution: A 12VDC power
supply MUST be used.
Incorrect voltage will
damage the product and
void the warranty.
Note: Power should only
be applied to the system
when all connections are
secured and tested.
♦ Linear 12VDC/60W (5A) PIP; P/N 0-299177RU (required for UL installations)
♦ Linear e3 PoE module; P/N 620-100159 (requires additional high power PoE injector). PoE
is not supported for installations requiring UL294.
4.1 Power Connection for Systems using Compact
Enclosure
Power Supply Connection
1. Connect 12VDC from the included power supply to the +12V and GND input terminals
on the panel. Note: e3 eMerge systems require a 12VDC, 2 amp Class 2 power supply. Incorrect
voltage will damage the product and void the warranty.
2. Connect an earth ground to the green earth ground lead provided in the enclosure.
3. Turn on the power supply. If using a PIP for the power supply, it must be plugged into a
dedicated receptacle that is not controlled by a switch.
MINIMUM
Cable Specifi cations for
power: Use a minimum
of 16 AWG Belden (2
conductor) or equivalent.
Maximum distance: 6
feet (1.8 meters).
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
EARTH
GROUND &
READER
SHIELD LEAD
Note: A green wire pigtail for
earth ground is provided in all
enclosures
Connection for Linear PIP
12VDC/24W PIP12VDC/60W PIP
Use 60W
PIP for the UL
installations.
TMP TMP +
FLT FLT +
–
+
1 2 3
-
12 VDC
+
Earth
+–
GND
12 VDC
Note: A separate power supply MUST be
used for door locks and accessories. A power
supply shared between the system and door
locks and accessories may cause damage or
intermittent operation.
+–
1 2 3 4
Earth
GND
12 VDC
4. e power LEDs (DL17 and DL9) on the panel will turn on to indicate power is present.
Note: The system
settings must match the
requirement (normally
open or normally closed)
of the power fault
detection device.
Power Fault Connection
e controller is equipped with a power fault input that can be utilized as follows:
1. Determine whether your power fault input device uses a normally closed or normally open
con guration. Please refer to instructions provided by the manufacturer.
2. Connect the power fault input device to PIN 3 and PIN 4 on the terminal strip.
3. Verify that the power fault input device is functioning properly.
TMP TMP +
FLT FLT +
–
+
Power Fault Input
Figure 4.2. Power Fault Connection
Tamper Protection
A tamper switch is mounted inside the enclosure and is pre-wired to the tamper input on the
terminal strip. If the cover is removed for any reason the tamper switch will activate, triggering a
condition that can be linked to an event action in programming (e.g., send an e-mail or generate
an output).
Systems using metal enclosures include a factory installed power supervision module as shown in
Figure 4.3.
Caution: A 12VDC power
supply MUST be used.
Incorrect voltage will
damage the product and
void the warranty.
Minimum
Cable Specifi cations
for power: 16 AWG
Belden (2 conductor) or
equivalent. Maximum
distance: 6 feet (1.8 meters).
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
Power Supply Connection
1. Connect 12VDC from the included power supply to the RED (+) and BLACK (-) leads
on the panel. Note: e3 eMerge systems require a 12VDC, 2 amp Class 2 power supply. Incorrect
voltage will damage the product and void the warranty.
2. Connect an earth ground to the green earth ground lead provided in the enclosure.
3. Turn on the power supply. If using a PIP for the power supply, it must be plugged into a
dedicated receptacle that is not controlled by a switch.
4. e power LEDs (DL17 and DL9) on the panel will turn on to indicate power is present.
5. Connect the leads to the battery (see below).
Earth
TMP TMP +
FLT FLT +
+
Ground
Lead
-
+
-
12VDC
- +
Connect Batteries in Parallel !!!
BATTERY #1BATTERY #2
REDRED
Use insulated terminals on battery terminals.
DUAL BATTERY INSTALLATION
Use minimum of 12GA stranded wire.
To Power Supervisor &
Battery Charger Module
BLACKBLACK
Figure 4.3. Power Connection for Systems using Metal Enclosure
Note: The system will
not power up using the
backup battery. The
12VDC power must be
present to power up the
system.
Note: Replace the
backup battery every 2 to
3 years.
Note: Parallel connected
batteries will take
approximately twice as
long to charge as a single
battery.
Battery Connection
e metal enclosure provides charging and space for up to two 12VDC/7Ah sealed lead-acid
batteries (not included). e battery provides standby power when the primary power source is
lost. e control panel will utilize backup battery until the battery voltage reaches 11VDC at
which point the entire system shuts down.
Connecting Batteries in Parallel
Connecting batteries in parallel will double the capacity (amp hours) of the backup while
maintaining the proper voltage. Parallel connected battery connection is shown in Figure 4.3.
Warnings:
♦ Use caution when installing batteries. Incorrect use can damage the battery, controller or can
cause a re.
♦ Connect a maximum of two identical batteries in parallel. DO NOT connect batteries in
series. is will damage your system and void the warranty.
♦ e battery backup and charging uses advanced circuitry. Maximum charge rate is 650mA.
Once the battery is fully charged it is maintained with an occasional 10mA charge. Ensure
these ratings do not exceed the manufacturer’s rating for the battery.
Note: Each controller
consumes 200 mA of
current at 12VDC (2.4W).
Note: When a power
fault is detected, and
the battery backup is
used, system may be
confi gured to back up
database and log fi les to
the microSD card.
Note: A PoE module
is required for each
controller that will use the
PoE option.
1. Determine the total standby load of the system by adding the maximum and standby current
draw of the devices connected to the panel. For example, if the system consists of the control
panel (200 mA) and one 75 mA reader the total standby load is 275 mA (200 mA+ 75 mA).
2. Divide the total standby load by 1000 to convert it to amps. For example, 275 / 1000 = .275.
3. Divide the amp-hour rating of the battery by the total standby load to determine the standby
time for the system. For example, 7.0 / .275 = 25.5 hours standby time using a 7 AH battery
with a system that consists of the control panel and one 75 mA reader.
Power Fault
If AC power loss is detected, the power supervision module will automatically switch to the
backup battery and activate the fault input. e fault input can be con gured via programming to
trigger an event such as e-mail or popup message. e transaction will be logged in the history of
the controller.
Tamper Protection
A tamper switch is mounted inside the enclosure and is pre-wired to the tamper input on the
terminal strip. If the cover is removed for any reason the tamper switch will activate, triggering a
condition that can be linked to an event action in programming (e.g., send an e-mail or generate
an output).
4.3 PoE Connection (optional)
Systems can be powered using Power over Ethernet (PoE), which is a method for providing
power via Ethernet cabling. To place the controller in PoE mode, move the Power Input Jumper
to the left position as illustrated in Figure 4.4.
A Power over Ethernet installation must use a high-power 30W PoE injector and the Linear
E3-POE module. Refer to the PoE module’s installation guide for speci c installation
information.
Note: Linear E3-POE
module; P/N 620-100159
(requires additional high
power injector) Linear
30W PoE injector:
POE-PLUS
Note: For PoE
applications only use
UL294B listed PoE power
supplies. PoE is not
supported for installations
requiring UL294.
Systems have the capability of monitoring door status (door contact) inputs, request to exit
(REX) inputs, and auxiliary general purpose inputs.
All inputs are assigned default features that can be con gured as needed. e following table
shows the default states for each of the inputs:
Table 5.1: Default Input States
Input Default State
Door Status InputsNormally Open, Unsupervised, 8 Second Held Open Time
REX InputsNormally Open, Momentary, Unsupervised
Auxiliary InputsNormally Open, Unsupervised
Door Status Input
e door status input monitors whether the door is in an open or closed state. A door status
switch (typically a magnetic reed switch) will change states when the door is opened or closed.
e door status input does not require any programming to enable however, you will have to
select either normally open (NO, factory default) or normally closed (NC) operation in the panel.
Simply connect a magnetic reed switch to the appropriate door input as shown in the control
panel illustration, Figure 2.1.
Request To Exit
e Request to Exit (REX) input is a momentary input closure that activates the door output
relay for the same amount of time as a valid card swipe or keypad entry. REX devices can include
a press-to-exit switch on the inside of a door or a passive infrared detector (motion detector),
which allows convenient egress. e REX input does not require any programming. Simply
connect a normally open (NO, factory default), momentary input device to the REX inputs as
shown in the control panel illustration, Figure 2.1.
Auxiliary Inputs
e auxiliary inputs are general purpose inputs that can be used with a variety of input devices
including CO2 detectors, alarm system integration, etc. ese inputs can be con gured via
programming to trigger a de ned action such as to activate an auxiliary output.
All inputs may be con gured for normally open (factory default) or normally closed contacts with
supervision or non-supervision. Use standard 1k ohm resistors for supervision. Refer to Figure
5.1 for the acceptable wiring con gurations.
Minimum Cable
Specifi cations: 22 AWG
Belden or equivalent.
Maximum distance: 2000
feet.
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
SUPERVISEDUNSUPERVISED
Resistor Value = 1k Ohm
Normally Open
Normally Closed
Normally Open
Normally Closed
Figure 5.1. Input Circuit Confi gurations
Tamper Protection
A tamper switch is mounted inside the enclosure for connection to pin 5 and pin 6 on the
terminal strip. If the cover is removed for any reason the tamper switch will activate, triggering a
condition that can be linked to an event action in programming (e.g., send an e-mail or generate
an output).
All systems have door lock relays and auxiliary output relays that may be activated in response
to reader activity, time schedules or input conditions. All relays are Form-C SPDT and provide
non-powered dry contacts rated for 2A. e number of available door lock relays and auxiliary
output relays will depend on the number of licensed doors.
Output Defaults
All outputs are assigned default features that can be con gured as needed. e following table
shows the default states for each of the outputs:
Table 5.2: Default Output States
Output Default StateDefault Response
Door Lock OutputsNot Energized, Single Pulse
Aux OutputsNot Energized, Single PulseNo default response. Must be configured via programming.
3 second unlock time in response to corresponding reader
activity (Reader 1 activates door 1 lock relay)
Wiring Requirements
e cable must be the proper gauge for the current load and should not be routed in parallel
with other wiring especially high voltage or AC wiring. Refer to the Table 5.3 for wiring
e door lock outputs can be con gured to operate in fail-secure or fail-safe modes.
Wiring the Door Locks
Connect locking devices to the door relay as shown in Figures 5.3 through 5.5. Refer to the
door strike speci cations to determine the appropriate voltage and con guration. WARNING:
DO NOT USE THE CONTROL PANEL’S POWER SUPPLY FOR THE LOCKING
DEVICE. A SEPARATE POWER SUPPLY MUST BE USED.
Caution: Do not use the
control panel’s power
supply for the locking
device.
A separate power
supply must be used
.
Caution: The diode or
MOV must be installed as
shown in the illustrations.
Failure to install these
protection devices may
damage the control board
or erratic operation.
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
CONTROL PANEL’S
DOOR LOCK RELAY
NCCNO
Fail Secure
DC Door Strike
DC POWER
SUPPLY
+
-
DIODE 1N4933
OR
EQUIVALENT
Figure 5.3. Fail Secure DC Door Strike (without power, door strike is locked)
CONTROL PANEL’S
DOOR LOCK RELAY
NCCNO
+
-
Fail Safe
DC Door Strike
DC POWER
SUPPLY
+
-
DIODE 1N4933
OR
EQUIVALENT
+
-
Figure 5.4. Fail Safe DC Door Strike (without power, door strike is unlocked)
CONTROL PANEL’S
DOOR LOCK RELAY
NCCNO
Fail Secure
AC Door Strike
AC POWER
SUPPLY
Figure 5.5. Fail Secure AC Door Strike (without power, door strike is locked)
e control panel can accept up to 8 readers or keypads. Each reader port on the panel supports a
12VDC reader with Wiegand output format. Readers can be installed as primary (entry) readers
for each door as well as optional secondary (exit) readers.
e maximum power available for individual reader is 750 mA @ 12 VDC with a combined
maximum of 1.5A for the controller. Determine the reader’s power consumption by referring to
the documentation included with the reader. Exceeding the maximum current for individual readers
or for the controller will damage the protection fuses and void the warranty.
Wiring Readers
1. Remove power from the control panel.
Caution: Improper
power wiring will damage
the fuse and void the
warranty.
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
2. Pull the reader wiring through a knock-out in the panel’s enclosure.
3. Connect the color-coded wires from the reader’s wiring harness to the appropriate location
4. Remove excess shield to ensure that it is not exposed. An exposed shield can cause
Figure 6.1. Reader Wiring (typical)
of terminal strip as shown in Figure 6.1.
interference. Tape o any exposed shield with electrical tape.
OUT D0
12 V
RED
LED
IN D0
BUZZ
GRN
IN READER
IN D1
WHT
OUT D1
GND
BLK
SILVER
Note: A green wire pigtail for
earth ground is provided in all
enclosures. Reader shields
must be properly grounded per
manufacturers installation
requirements.
e controllers must be located in a trusted network environment where a protected network
Caution: The system is
exposed to potential risks
if installed on a network
without proper security
precautions. Consult the
appropriate on-site IT
administrator.
Note: If a DHCP server
is present, IP Addresses
are dynamically
assigned. A static IP
address is strongly
recommended for the
controller because a
DHCP Server may assign
a new IP Address.
security system ( rewall, etc.) is installed and maintained. Obtain the following information from
your network administrator before con guring the controller:
♦ IP address
♦ Subnet Mask
♦ Gateway
♦ DNS 1 and 2
7.1 Preparing for the Network
To allow for the system to be recognized on the local network, it is necessary to change the
controller’s IP address as follows:
1. Connect your programming computer directly to the Ethernet port of the controller as
shown in Figure 7.1. A standard Ethernet may be used for the direct connection - crossover
is not required. (You may also connect the computer and controller to an Ethernet Switch.)
A standard Ethernet may be used for the direct connection - crossover is not required.
LAN LED
ETHERNET
Note: For UL
installations, the
maximum Ethernet cable
length is 30m (98.5 FT.).
Figure 7.1. Connecting to the Control Panel
2. Assign a static IP address of 192.168.0.149 to the computer. (For instructions on how to
change the static IP address of a Windows computer, please visit: http://technet.microsoft.
com/en-us/library/ 710457).
3. After assigning the static IP address,
open a web browser and
enter the IP address of the
controller (Default = 192.168.0.250).
4. e controller presents the e3 page as shown in Figure 7.2. To log on, enter the default user
ID and password (admin/admin).
Note: The system
data will be lost if the
controller is powered
down without performing
Save & Reboot.
5. Browse to the Network Con guration (IP address) page as shown in Figure 7.3. Enter
the static IP address, Subnet Mask, Gateway and DNS server so that it matches the
requirements of the local network. (Refer to the User Manual for complete programming
information.)
Figure 7.3. Network Settings Page
6. Click Save & Reboot and the system will reboot. (Reboot will take approximately 2
minutes.) Note: e system data will be lost if the controller is powered down without
performing Save & Reboot.
7. Disconnect the programming computer from the control panel. e system is now ready for
the local network.
Cable specifi cation:
CAT 5 or better with an
RJ-45 connector wired
straight through to a
network hub, switch or
router.
7.2 Connecting to the Network
1. Pull an Ethernet cable through the opening in the enclosure nearest the Ethernet port.
2. Plug the RJ-45 connector into the Ethernet port on the controller.
3. Connect to the local area network (LAN) as shown in Figure 7.4.
Internet
LAN
eMerge e3
Router
Client Computer
Figure 7.4. Connecting to a LAN
If the network connection is functioning properly, the LAN LEDs on the control panel will
illuminate as shown in Figure 7.5. e local computers will then be able to access the system by
entering the IP address of the controller.
Note: The Server
and Client require
independent network
connections
7.3 Adding a Client
Some e3 eMerge systems provide the ability to add additional controllers to expand the amount
of doors or elevator control, inputs and outputs. ese additional controllers are referred to as
clients. A client can be mounted on top of the main controller (server) for systems using metal
enclosures or in a separate enclosure.
Mounting a Client to a Server
1. Disconnect power from the controller.
2. Remove the 4 screws securing the shield over the controller.
3. Position the expansion board over the 4 existing stando s and fasten using the stando s
included with the new controller. Do not over-tighten or the expansion controller could be
damaged.
4. Install the shield over the expansion board using the 4 screws removed in Step 2.
5. Connect the client and server to the network and apply power. e client’s power connection
must be connected to the output of the power supervision module or you can use the
approved PoE module. See section 4 in this manual for power connections.
Note: You will have to
change or modify the fi re
wall settings the fi rst time
IP installer is run.
7.4 Configuring the Client and Server on the Network
IP Installer is a utility located on a thumb drive shipped with all systems. e purpose of this
utility is to locate the server and client on the network. It also provides a simple method of
changing the IP address of the controller(s).
Run IP Installer
1. Connect all controllers to the local network.
2. Connect the thumb drive (included with the system) to a Windows computer on the local
network.
3. Locate IP Installer.exe and double-click the le.
4. IP Installer will open. Click Scan to search the network for controllers.
5. When controllers are identi ed they will be listed in IP Installer.
IPAddresses of Server and Client
Note: Consult the
appropriate on-site IT
Administrator when
changing the IP Address,
Subnet Mask and
Gateway.
Figure 7.7. IP Installer
Change the IP Address of Server and Client
e default IP address of the server and client is 192.168.0.250. To avoid con ict on the network,
the IP address of the client and server must be changed as follows:
1. Connect the server to the network.
2. Open IPInstaller.exe and click Scan.
3. Select the server from the list and click Set Network.
4. Enter a new IP address for the server. is information must be provided by the IT
Administrator.
5. Change the Subnet Mask and Gateway to meet the requirements of the local network.
6. Enter the IP Installer password (default = 4321) and click OK.
7. Connect the client to the network and repeat steps 1 through 4 to change the client’s IP
address.
5. e client will appear in the list. Click the Use/Not Use button to link the client to the server.
e button will display Use when the client is successfully linked to the server.
6. Click the Door icon and verify that the client doors are listed. e client and server are now
linked together.
7.5 Programming the System
e system provides the ability to access and manage the system from a web browser on any local
or remote computer. e system can be programmed using a simple Wizard tool, which allows
the user to con gure the basic settings. Visit the Wizard at any time by clicking icon in the
lower left corner of the web page. Refer to the User Programming Guide (P/N 620-100240) for
speci c programming and con guration instructions.
• Check setting of JP1 on middle board (near input power connector) to ensure that the
jumper is in the appropriate position for your desired power source.
• Measure input power for +12VDC
• If RED LED’s are off, then input fuse may be blown. This fuse is not field-replaceable.
Note: Systems are
shipped with a USB
stick drive that contains
complete documentation,
tutorials, and other
information. After
installing the USB
stick drive, navigate
to the drive and click
on “clickme” and your
browser will open the
web page with additional
information
The control panel powers up
but does not respond to card
readers or inputs.
No network communication
exists with the control panel.
I have an unlicensed
controller, how do I obtain a
license key?
How to reboot the system?
• Measure power at reader connectors. If no voltage is present, then reader fuse may be blown.
• Bring reader and/or input and connect directly at the panel. If it works at the panel, the
wire run may be faulty.
• If LAN LED’s are off or solid, then no physical network connection exists. Check network cabling.
• Verify the Subnet Mask, Gateway, DNS and IP address as provided by the network admin.
• The MAC address is printed on the controller. Using the MAC address, the license key can
be obtained by visiting http://www.e3upgrade.com/ and entering the MAC address.
• Hardware Reboot system: Momentarily press switch S2 on middle board (near bank of 16 LED’s).
• Press and Hold switch S1 for full 20 seconds on middle board (near bank of 16 LED’s).
How to clear the memory
of the system and restore
factory defaults?
• You may also reboot and factory default the system using the GUI software.
Note: If factory defaulted, all configuration information will be lost including the license key. To
retrieve the license key, visit www.e3upgrade.com and enter the MAC address of the controller
(MAC Address is printed on the product ).
For further troubleshooting assistance, please visit the following online resources:
♦ Check that all used inputs and outputs are correctly functioning with the connected devices.
♦ Check that system and log backups are occurring at scheduled times.
♦ Check for proper operation of backup battery. As a precaution, backup system data before
performing a battery test.
9.2 Maintenance
e systems require very little maintenance. It is recommended to check the following every
6months:
♦ Cover or door is secure
♦ Enclosure is clean and dry
♦ All wires are securely connected to the terminals and proper strain relief is used.
9.3 Service
ese systems contain Class 2 circuits. Do NOT alter or tamper with any of the components in
these systems.
ere are no user serviceable parts on the controllers or on the power supervision and battery
charger module. Contact technical service for assistance if you are experiencing operational
di culties.
Batteries used for the power backup should be replaced every 2-3 years. If using two batteries,
always replace both batteries with new, identical batteries.