Lincoln Mkz Hybrid 2020 Owner's Manual

owner.lincoln.com lincolncanada.com

June 2019

First Printing

Litho in U.S.A.

LH6J 19A321 HA

2020 MKZ HYBRID Owner’s Manual

2020 MKZ HYBRID

Owner’s Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: 20190523161411

California Proposition 65

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor

vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds,

chemicals known to the State of California to cause cancer and reproductive harm. Wash your

hands after handling.

Introduction

About This Manual ...........................................7

Symbols Glossary .............................................7

Data Recording ...............................................10

Perchlorate .......................................................14

Lincoln Automotive Financial Services

..........................................................................14

Replacement Parts Recommendation

..........................................................................14

Special Notices ...............................................15

Mobile Communications Equipment .........16

Export Unique Options ..................................16

Environment

Protecting the Environment .........................17

At a Glance

Instrument Panel .............................................18

Child Safety

General Information ......................................20

Installing Child Restraints ............................22

Booster Seats .................................................29

Child Restraint Positioning ..........................32

Child Safety Locks .........................................34

Seatbelts

Principle of Operation ..................................35

Fastening the Seatbelts ...............................36

Seatbelt Height Adjustment .......................38

Seatbelt Warning Lamp and Indicator

Chime ...........................................................39

Seatbelt Reminder .........................................40

Child Restraint and Seatbelt Maintenance

..........................................................................41

Seatbelt Extensions ......................................42

Personal Safety System™

Personal Safety System™ .............................43

Supplementary Restraints System

Principle of Operation ..................................44

Driver and Passenger Airbags ...................45

Front Passenger Sensing System ..............47

Side Airbags ....................................................49

Driver and Passenger Knee Airbags ........50

Safety Canopy™ ..............................................50

Crash Sensors and Airbag Indicator ........52

Airbag Disposal ..............................................53

911 Assist

About 911 Assist .............................................54

Emergency Call Requirements ...................54

Emergency Call Limitations ........................55

Keys and Remote Controls

General Information on Radio Frequencies

........................................................................56

Remote Control ..............................................56

Replacing a Lost Key or Remote Control

........................................................................60

MyKey™

Principle of Operation ...................................61

Creating a MyKey ..........................................62

Clearing All MyKeys ......................................63

Checking MyKey System Status ................63

Using MyKey With Remote Start Systems

.........................................................................64

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MyKey – Troubleshooting ...........................64

Doors and Locks

Locking and Unlocking ................................66

Power Decklid ................................................70

Keyless Entry ...................................................72

Interior Luggage Compartment Release

.........................................................................74

Security

Passive Anti-Theft System ...........................76

Anti-Theft Alarm .............................................77

Steering Wheel

Adjusting the Steering Wheel - Vehicles

With: Manual Adjustable Steering

Column .........................................................79

Adjusting the Steering Wheel - Vehicles

With: Power Adjustable Steering Column

.........................................................................79

Audio Control ..................................................81

Voice Control ...................................................81

Cruise Control - Vehicles With: Adaptive

Cruise Control With Stop and Go ...........81

Cruise Control - Vehicles With: Cruise

Control .........................................................82

Information Display Control ........................82

Heated Steering Wheel ...............................82

Horn ..................................................................82

Wipers and Washers

Windshield Wipers ........................................83

Autowipers ......................................................84

Windshield Washers .....................................85

Lighting

General Information ......................................86

Lighting Control .............................................86

Autolamps ........................................................87

Instrument Lighting Dimmer .......................88

Headlamp Exit Delay ....................................88

Daytime Running Lamps - Vehicles With:

Daytime Running Lamps (DRL) ..............88

Daytime Running Lamps - Vehicles With:

Configurable Daytime Running Lamps

.........................................................................88

Adaptive Headlamps ....................................89

Direction Indicators .......................................89

Welcome Lighting ..........................................90

Interior Lamps ................................................90

Ambient Lighting ............................................91

Automatic High Beam Control

About Automatic High Beam Control ......92

Switching Automatic High Beam Control

On and Off ..................................................92

Automatic High Beam Control Indicators

.........................................................................93

Overriding Automatic High Beam Control

.........................................................................93

Windows and Mirrors

Power Windows .............................................94

Global Opening and Closing ......................95

Exterior Mirrors ...............................................95

Interior Mirror ..................................................97

Sun Visors .......................................................98

Sun Shades .....................................................98

Moonroof .........................................................98

Instrument Cluster

Gauges ............................................................101

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Warning Lamps and Indicators .................103

Audible Warnings and Indicators .............108

Information Displays

General Information ....................................109

Information Messages ................................120

Climate Control

Automatic Climate Control ........................140

Hints on Controlling the Interior Climate

.......................................................................142

Heated Rear Window ..................................143

Heated Exterior Mirrors ..............................143

Cabin Air Filter ..............................................144

Remote Start ..................................................144

Seats

Sitting in the Correct Position ...................145

Head Restraints ............................................146

Power Seats ...................................................147

Memory Function ..........................................151

Rear Seats ......................................................152

Heated Seats .................................................153

Climate Controlled Seats ...........................154

Garage Door Opener

Universal Garage Door Opener ...............156

Auxiliary Power Points

Auxiliary Power Points ................................162

Storage Compartments

Center Console .............................................164

Overhead Console ......................................164

Rear Seat Armrest ........................................164

Starting and Stopping the Engine

General Information ....................................166

Keyless Starting ............................................166

Starting a Hybrid Electric Vehicle System

.......................................................................167

Engine Block Heater ...................................170

Unique Driving Characteristics

Hybrid Vehicle Operation ...........................172

EcoSelect ........................................................174

Hybrid Vehicle Frequently Asked

Questions ...................................................175

Fuel and Refueling

Safety Precautions .......................................178

Fuel Quality ....................................................179

Fuel Filler Funnel Location ........................180

Running Out of Fuel ....................................180

Refueling .........................................................181

Fuel Consumption ........................................184

Engine Emission Control

Emission Law .................................................186

Catalytic Converter ......................................187

High Voltage Battery

General Information ....................................190

High Voltage Shutoff Switch ......................191

Transmission

Automatic Transmission .............................192

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Brakes

General Information .....................................197

Hints on Driving With Anti-Lock Brakes

.......................................................................198

Electric Parking Brake .................................198

Auto Hold ......................................................200

Traction Control

Principle of Operation ................................203

Using Traction Control ...............................203

Stability Control

Principle of Operation ................................204

Using Stability Control ...............................205

Parking Aids

Principle of Operation ................................207

Rear Parking Aid ..........................................207

Front Parking Aid ........................................209

Side Sensing System ...................................211

Active Park Assist .........................................213

Rear View Camera .......................................221

Cruise Control

About Cruise Control .................................225

Switching Cruise Control On and Off .....225

Setting the Cruise Control Speed ..........225

Canceling the Set Speed ..........................226

Resuming the Set Speed ..........................226

Cruise Control Indicators ..........................226

Using Adaptive Cruise Control ................226

Driving Aids

Driver Alert ....................................................235

Lane Keeping System ................................236

Blind Spot Information System ................242

Cross Traffic Alert ........................................244

Steering .........................................................249

Pre-Collision Assist .....................................250

Drive Control ................................................255

Load Carrying

Load Limit ......................................................257

Towing

Towing a Trailer ...........................................262

Towing the Vehicle on Four Wheels ......262

Driving Hints

Breaking-In ...................................................263

Reduced Engine Performance .................263

Economical Driving .....................................263

Driving Through Water ..............................264

Floor Mats .....................................................265

Roadside Emergencies

Roadside Assistance ..................................266

Hazard Flashers ...........................................267

Fuel Shutoff ...................................................267

Jump Starting the Vehicle .........................268

Collision, Damage or Fire Event ...............271

Post-Crash Alert System ............................272

Transporting the Vehicle ...........................273

Customer Assistance

Getting the Services You Need ...............274

In California (U.S. Only) ..............................275

The Better Business Bureau (BBB) Auto

Line Program (U.S. Only) .......................276

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Utilizing the Mediation/Arbitration Program

(Canada Only) ...........................................277

Getting Assistance Outside the U.S. and

Canada ......................................................278

Ordering Additional Owner's Literature

......................................................................280

Reporting Safety Defects (U.S. Only) ......281

Reporting Safety Defects (Canada Only)

.......................................................................281

Fuses

Fuse Specification Chart ...........................283

Changing a Fuse .........................................299

Maintenance

General Information ...................................302

Opening and Closing the Hood ..............302

Under Hood Overview ...............................303

Engine Oil Dipstick .....................................305

Engine Oil Check ........................................305

Oil Change Indicator Reset ......................306

Engine Coolant Check ...............................306

Automatic Transmission Fluid Check .......311

Brake Fluid Check ........................................312

Washer Fluid Check .....................................313

Fuel Filter ........................................................313

Changing the 12V Battery ..........................313

Checking the Wiper Blades .......................315

Changing the Wiper Blades ......................315

Adjusting the Headlamps ..........................316

Changing a Bulb ...........................................317

Changing the Engine Air Filter ..................317

Vehicle Care

General Information .....................................319

Cleaning Products .......................................319

Cleaning the Exterior .................................320

Waxing ............................................................321

Cleaning the Engine ...................................322

Cleaning the Windows and Wiper Blades

......................................................................322

Cleaning the Interior ...................................323

Cleaning the Instrument Panel and

Instrument Cluster Lens ........................325

Cleaning Leather Seats .............................326

Repairing Minor Paint Damage ................326

Cleaning the Wheels ..................................326

Vehicle Storage ............................................327

Body Styling Kits ..........................................329

Wheels and Tires

Tire Sealant and Inflator Kit ......................330

Tire Care ........................................................337

Using Summer Tires ....................................351

Using Snow Chains ......................................351

Tire Pressure Monitoring System ...........352

Technical Specifications ............................358

Capacities and Specifications

Engine Specifications ................................360

Motorcraft Parts ............................................361

Vehicle Identification Number .................362

Vehicle Certification Label ........................363

Transmission Code Designation .............363

Capacities and Specifications ..................365

Bulb Specification Chart ............................373

Network Connectivity

Connecting the Vehicle to a Mobile

Network .....................................................376

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Network Connectivity – Troubleshooting

.......................................................................377

Wi-Fi Hotspot

Creating a Wi-Fi Hotspot ...........................380

Changing the Wi-Fi Hotspot Name or

Password ..................................................380

Audio System

General Information ....................................382

Audio Unit .....................................................383

Digital Radio .................................................384

Satellite Radio ..............................................387

USB Port ........................................................390

SYNC™ 3

General Information .....................................391

Using Voice Recognition ...........................393

Entertainment ...............................................405

Climate ............................................................417

Phone .............................................................420

Navigation .....................................................422

Electric Vehicle Information ......................430

Apps ................................................................436

Settings ..........................................................438

SYNC™ 3 Troubleshooting ..........................441

Accessories

Accessories ..................................................458

Lincoln Protect

Lincoln Protect .............................................460

Scheduled Maintenance

General Maintenance Information ..........463

Normal Scheduled Maintenance ............468

Special Operating Conditions Scheduled

Maintenance .............................................470

Scheduled Maintenance Record .............472

Appendices

Electromagnetic Compatibility .................493

End User License Agreement ..................498

Declaration of Conformity .........................528

Declaration of Conformity - Vehicles With:

SYNC 3 ......................................................529

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ABOUT THIS MANUAL

Thank you for choosing Lincoln. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

Right-hand side.A

Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

E231157

Air conditioning system lubricant type

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Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

E270480

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

E231160

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

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Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

E270945

Horn control

Panic alarm

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician

Safety alert

See Owner's Manual

E231158

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

E138639

Stability control

E163957

Hill descent control

E272858

Trail control

Windshield wiping system

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Introduction

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect wireless

plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

• Operating states of system components, for example fuel level, tire pressure and battery charge level.

• Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.

• Events or errors in essential systems, for example headlamps and brakes.

• System responses to driving situations, for example airbag deployment and stability control.

• Environmental conditions, for example temperature.

Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received

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Introduction

through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, (for example, your contact information), to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you,

personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was traveling; and

• Where the driver was positioning the

steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

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To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 438).

Comfort and Convenience Data

Data recorded includes, for example:

• Seat and steering wheel position.

• Climate control settings.

• Radio presets.

Entertainment Data

Data recorded includes, for example:

• Music, videos or album art.

• Contacts and corresponding address

book entries.

• Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Modem

The modem has a SIM. The modem periodically sends messages to stay connected to the cell phone network. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification.

Note: The modem continues to send this information unless you have all added value services deactivated. Contact the Ford Customer Relationship Center. Refer to the regional Ford website for contact information.

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Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 436).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 438).

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, see the regional Ford website.

911 Assist Privacy Notice

When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off.

Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services.

If you do not want to disclose this information, do not switch the feature on.

Note: To switch 911 Assist on or off. See

Apps (page 436).

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PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-

ouswaste/perchlorate

LINCOLN AUTOMOTIVE FINANCIAL SERVICES

Lincoln Automotive Financial Services offers a full range of financing and lease plans to help you acquire your vehicle. We are dedicated to providing answers, information and a truly extraordinary experience.

Use the options below to contact us with questions about your account or financing and we will respond promptly:

Web Address

www.credit.lincoln.com

Phone: 1-888-498-8801

Mail: Lincoln Automotive Financial Services

P.O. Box 542000

Omaha, NE 68154-8000

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

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Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Lincoln Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Lincoln Warranty. For additional information, refer to the terms and conditions of the Lincoln Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

Vehicles sold in the United States and Canada

For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.

Vehicles sold outside the United States and Canada

For a detailed description of what is covered by your New Vehicle Limited Warranty, see the warranty guide that is provided to you along with your Owner’s Manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

On Board Diagnostics Data Link Connector

WARNING: Do not connect wireless

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Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while distracted

can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when

using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to

this Owner’s Manual for all other required information and warnings.

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Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For details about Ford Motor Company's sustainability progress and initiatives visit:

Web Address

www.sustainability.ford.com

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Environment

INSTRUMENT PANEL

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At a Glance

Direction indicators. See Direction Indicators (page 89).A

Instrument cluster. See Gauges (page 101). See Warning Lamps and Indicators (page 103).B

Wiper lever. See Wipers and Washers (page 83).C

Information and entertainment display.D

Audio unit. See Audio Unit (page 383).E

Hazard warning flasher switch. See Hazard Flashers (page 267).F

Parking aid switch. See Parking Aids (page 207).G

Heated rear window switch. See Heated Rear Window (page 143).H

Climate controls. See Climate Control (page 140).I

Start button. See Keyless Entry (page 72).J

Entertainment, navigation and phone.K

Voice control. See Voice Control (page 81).L

Horn.M

Steering wheel adjustment. See Adjusting the Steering Wheel (page 79).N

Cruise control switches. See About Cruise Control (page 225).O

Information display controls. See Information Displays (page 109).P

Parking brake. See Electric Parking Brake (page 198).Q

Lighting control. See Lighting Control (page 86). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 88).R

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At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at

1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Recommended Restraint TypeChild Size, Height, Weight, or AgeChild

Use a child restraint (sometimes called an

infant carrier, convertible seat, or toddler

seat).

Children weighing 40 lb (18 kg) or less (generally age four or

younger).

Infants or toddlers

Use a belt-positioning booster seat.

Children who have outgrown or no longer properly fit in a child

restraint (generally children who are less than 57 in (1.45 m) tall,

are greater than age four and less than age 12, and between 40 lb

(18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recom-

mended by your child restraint manufacturer).

Small children

Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and

seat backrest upright.

Children who have outgrown or no longer properly fit in a belt-

positioning booster seat (generally children who are at least 57 in

(1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if

recommended by child restraint manufacturer).

Larger children

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Child Safety

• You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System (page 47).

• When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

INSTALLING CHILD RESTRAINTS

Child Seats

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Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNING: Do not place a rearward

facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

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Child Safety

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child restraint with combination lap and shoulder belts:

• Use the correct seatbelt buckle for that seating position.

• Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure that you securely fasten the tongue in the buckle.

• Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

• Place the vehicle seat in the upright position before you install the child restraint.

• Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

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1. Position the child restraint in a seat with a combination lap and shoulder belt.

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2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

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Child Safety

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3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure that you did not twist the belt webbing.

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4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure that you securely latched the tongue by pulling on it.

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5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.

Note: The automatic locking mode is available on the front passenger and rear seats. This vehicle does not require the use of a locking clip.

6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

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Child Safety

7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

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8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight

of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

9. If the child restraint has a tether strap, attach it.

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10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Certified Passenger Seat Technician.

Using Lower Anchors and Tethers for CHildren (LATCH)

WARNING: Do not attach two child

safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

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Child Safety

The LATCH system has three vehicle anchor points: two lower anchors where the seat backrest and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.

LATCH compatible child restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach

the child restraint. However, you can still use the seatbelt to attach the child restraint. For forward-facing child restraints, you must attach the top tether strap to the proper top tether anchor, if a top tether strap has been provided with your child restraint.

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Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.

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The LATCH anchors are at the rear section of the rear seat between the cushion and seat backrest below the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments. Follow the instructions on attaching child restraints with tether straps.

Attach LATCH lower attachments of the child restraint only to the anchors shown.

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Child Safety

Use of Inboard Lower Anchors from the Outermost Seating Positions (Center Seating Use)

WARNING: The standardized spacing

for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

The lower anchors at the center of the second row rear seat are spaced 18 in (46 cm) apart. You cannot install a child restraint with rigid LATCH attachments at the center seating position. LATCH compatible child restraints (with attachments on belt webbing) can only be used at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.

Each time you use the child restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a proper installation.

If the child restraint is not anchored properly, the risk of a child being injured in a crash greatly increases.

Combining Seatbelt and LATCH Lower Anchors for Attaching Child Restraints

When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.

Using Tether Straps

Many forward-facing child restraints include a tether strap

which extends from the back of the child restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older child restraints.

Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your child restraint does not reach the appropriate top tether anchor in your vehicle.

Once you install the child restraint using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.

The tether strap anchors in your vehicle are in the following positions (shown from top view):

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Child Safety

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