Life Fitness 93T User Manual

Model 97Te, 95Te, 97Ti, 95Ti, and 93T

ARCTIC SILVER Treadmills

Customer Support Services

SERVICE MANUAL

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

GENERAL CONTENTS

INTRODUCTION ...............................................................................................................ii

THEORY OF OPERATION ...............................................................................................iii

SPECIAL SERVICE TOOLS .............................................................................................iv

GLOSSARY ......................................................................................................................v

SECTIONAL CONTENTS

TROUBLESHOOTING 1

DIAGNOSTICS LED 2A

DIAGNOSTICS LCD 2B

HOW TO…SERVICE 3

ELECTRONICS 4

MISCELLANEOUS

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

Introduction

This Service Manual provides safe and efficient step-by-step test and service procedures for 97Ti, 97Te, 95Ti, 95Te, and 93T Treadmills. The “Ti” designation stands for Light Emitting Diode (LED) Consoles and the “Te” designation stands for Liquid Crystal Display (LCD) Consoles. Illustrations in this manual reflect service view(s) to compliment the step-by-step procedure. Unnecessary views or details may not be illustrated for the sake of clarity.

When a service problem occurs, it is recommended that you first refer to “Troubleshooting” in Section 1 or “Diagnostics” in Section 2. Refer to “How To…” in Section 3 for actual service procedures, and in addition, Special Service Tools will be listed otherwise, standard tools should be used. Refer to “Electronics” in Section 4 for Block Diagrams and Connector locations. Refer to “Miscellaneous” in Section 5 for ID Tag Location, Maintenance, and other general information pertinent to the product.

Life Fitness Customer Support Services (CSS) can be contacted Monday - Friday 8:00 AM - 5:00 PM Central Standard Time. To response to your needs expeditiously, please provide Life Fitness Customer Support Services with the following information:

• Model number

• Serial number

• Part name and number

• Problem or symptom

LIFE FITNESS – CUSTOMER SUPPORT SERVICES 10601 Belmont Avenue; Franklin Park, IL 60131; U.S.A. Telephone: 847.451.0036 Toll-free: 800.351.3737

FAX: 847.288.3702 Toll-free: 800.216.8893

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

Theory of Operation

The Treadmill is an electromechanical device that operates on A/C Voltage System and is controlled through the electronics in the Display Console. The key components that make up the Treadmill are the Unit Frame, Electric Motor and Motor Controller, Belt and Deck, Pulleys and Rollers, and the Display Console.

Initially the Line Filter receives the voltage. It is to the Motor Controller and other various electrical and electronic components that activate all the mechanical devices. The operator ultimately controls all electromechanical devices through the Console Display and with a touch of a finger can make settings and adjustments to Speed, Incline, and Custom Workout Programs.

The Unit Frame is critical not only to support the operator but also to support the electromechanical devices and the unit’s overall appearance. Although the frame is a non-maintenance item, its design and structure are essential to providing years of safe and reliable service.

The most critical parts on the Treadmill are the Striding Belt and Deck. Regardless of all other components, the success of a good Treadmill is its Striding Belt and Deck. The Deck is made up of a special particleboard, which allows for flexibility and long wear. The Waxless Striding Belt allows for self lubrication to ensure long life to both belt and deck. Under the Deck are the Lifesprings™, which are designed to support and absorb the shock load.

The Striding Belt is designed to endure constant stress loads. It is mounted directly over the Front and Rear Rollers. The Main Drive Motor has a Pulley on the end of its shaft, which is connected by a Drive Belt to the Front Roller Pulley. The Rear Roller is freewheeling. The Striding Belt tension is adjustable by means of Adjusting Bolts, which are located at the ends of the Rear Roller. When turned, they are used to adjust belt tension and belt centering. In order to increase belt and deck life, it is important to properly keep all areas of the machine clean.

The Display Console is the brain center of the Treadmill. It is here where all electromechanical operations are controlled for specific program operations. Depending on the Display Console, various selections and settings can be easily accomplished either through a Numeric Keypad or Up/Down Arrows. The Display Console allows the operator to selectively choose the program and input pertinent statistical information such as Weight, Age, Language, etc.

The Treadmill is by far one of the most popular pieces of all cardiovascular exercise equipment. With proper routine preventative maintenance and care, it will provide a lifetime of healthy cardiovascular exercise.

iii

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

Service Tools

Unless otherwise specified, only basic hand tools are required to perform service procedures outlined in the How To... section of this manual, which consist of:

• Philips and Straight-Blade Screw Drivers

• TORX

• Pliers

• Rubber Mallet

• Snap Ring Pliers (internal and external)

• Removable Thread Locking Compound

• Standard and Metric Size Socket Set (3/8" or 1/2" drive)

• Standard and Metric Size Combination, open-end, or Box Wrenches

Bit Set

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

GLOSSARY

Familiarize yourself with those words and acronyms commonly referred to in this manual.

Anti-Scuff Pads

Connectors

Deck

Display Console Board

EEPROM

EEROM

Frame Tag Board

Front Roller

HR Sensor

Idler Pulley Assembly

Rubber strips located on the surface of each side of the frame, and used to ensure sure footing.

Plastic devices used to connect wiring together.

Special particleboard that is used for the running surface.

Electronic board used for making direct input settings and monitoring output messages, which are displayed in the digital readout display.

Electrically erasable programmable read only memory.

Electrically erasable read only memory.

Stores maintenance and error data with date and time stamp.

Motor belt driven, the front roller drives the striding belt.

Located in each handle grip and measures heart rate.

A spring-loaded bracket assembly pulley, which is used to maintain constant load against the main drive belt.

Jumper

LED

LCD

Levelers

Lift Motor

LifePulse

LifeSprings

Electrical connector used to connect between two electrical points.

Light Emitting Diodes.

Liquid Crystal Display

Adjustable supports under the rear of the treadmill, which are used to stabilize the unit.

The motor that raises and lowers the unit for incline and decline operations.

Measures heart rate.

Springs under the deck to absorb impact of the walker or runner.

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

GLOSSARY

Main Drive Belt

Connects between the main drive motor pulley and the front roller pulley, and used to transmit the driving power of the main drive motor to the front roller.

Main Wire Harness

Motor Controller Overlay Bezel PCB Power Module

Polar Receiver Smart Stop

Sensor Rear Roller

Rear Roller Guards

RPM Static Current Stop Switch Striding Belt

Connected to the operating components of the unit to provide electrical power.

Regulates the speed of the striding belt. A clear plastic covering over the display console. Programmable Circuit Board Receives main electrical source from the wall outlet to distribute voltage throughout

the various electromechanical systems. Monitors heart rate. Senses the presence of an operator.

A free spinning roller with adjusting screws at each end of the roller used for tensioning and centering the striding belt.

Located at the back of each side of the rear roller, are used as protective guards.

Revolutions per minute. Steady current flow. A switch used to interrupt power going to the motor to stop the unit. Sometimes referred to as the 'walking belt' and used to walk or run on.

Telemetry Receiver

Ties Wax/Lift Board

A sensor that reads Heart Rate signal from the operator's chest strap transmitter.

Plastic straps used to secure loose wiring to the main frame. A circuit board, which is located under the motor shroud, is used to communicate

input/output signals to and from the console, wax and lift motors, frame tag, and motor.

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

Contents

SECTION 1

TROUBLESHOOTING GUIDE

Page

No Power To Treadmill..............................................................................................................................3

No Power To Treadmill Console................................................................................................................5

No Power ...................................................................................................................................................6

Display Does Not Illuminate.......................................................................................................................6

Striding Belt Slips During Footfall ..............................................................................................................6

Maximum Speed Is Reduced.....................................................................................................................6

Knocking Sound At Rear Of Machine ........................................................................................................6

Knocking Sound Coming From Deck.........................................................................................................6

Rubbing Sound From Underneath Machine ..............................................................................................7

Display Reads Immobilized .......................................................................................................................7

Squeaking Noise........................................................................................................................................7

Loud Groaning Sound From Front Of Machine .........................................................................................7

Loud Groaning Sound On Footfall.............................................................................................................7

Display Overlay Keys Are Not Responding When Pressed....................................................................... 7

Unit Resets Randomly Or Pauses .............................................................................................................7

Striding Belt Is Traveling Beyond Tracking Limits .....................................................................................8

Striding Belt Not Centered .........................................................................................................................9

Striding Belt Misalignment .........................................................................................................................9

LifePulse Heart Rate Does Not Respond ..................................................................................................9

Display Reads Heart Rate With Hands Removed .....................................................................................9

No Chest Strap Detected...........................................................................................................................9

Erratic Heart Rate Readings......................................................................................................................10

Abnormally Elevated Heart Rate Readings ...............................................................................................10

Motor Controller Comm Bad: Check Harness Between Lift

And Controller –P9/P3 ........................................................................................................................10

Motor Controller Comm Bad: Check Power To Motor Controller............................................................... 10

Wax And Lift Board Comm Bad: Check Power On Lift..............................................................................10

Both Lift And Controller Comm Bad: Check Harness Between

Console And Lift –P1 And P1 .............................................................................................................11

System Configured Two Wired ..................................................................................................................11

Incline Inoperative......................................................................................................................................11

Home Switch Error.....................................................................................................................................11

Negative Switch Error ................................................................................................................................11

Smart Stop Unplugged ..............................................................................................................................12

Clock Comm Bad.......................................................................................................................................12

Frame Tag Unplugged...............................................................................................................................12

Sci Error.....................................................................................................................................................12

Dynamic Current Trip.................................................................................................................................12

Checksum Error Xxxx ................................................................................................................................12

Notify Maintenance Motor Controller Error ................................................................................................12

Notify Maintenance Incline Timeout Error..................................................................................................13

Notify Maintenance Home Switch Error.....................................................................................................13

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

Contents (continued)

Page

Notify Maintenance Negative Switch Error ................................................................................................13

Notify Maintenance Frame Tag Unplugged ...............................................................................................13

Unable To Attain Target Speed .................................................................................................................13

Notify Maintenance Speed Sensor Error ...................................................................................................13

External Rom Failure .................................................................................................................................13

Channels or Volume Does Not Change.....................................................................................................14

No Volume For TV Reception....................................................................................................................14

Unable To Receive Channels ....................................................................................................................14

Snow And Noise ........................................................................................................................................14

Screen Is Blank..........................................................................................................................................14

Wrong Buttons Activate ............................................................................................................................14

TV Receives Channels 5 & 6 Only ............................................................................................................14

Screen Does Not Turn On and No Sound .................................................................................................15

No Beeps ...................................................................................................................................................15

Only One Beep ..........................................................................................................................................15

Only One Beep At Power Up .....................................................................................................................15

One Beep Followed By Three Beeps ........................................................................................................15

Only One Beep ..........................................................................................................................................15

One Beep And A Burp ...............................................................................................................................15

One Beep And Three Beeps......................................................................................................................15

Channels Do Not Change..........................................................................................................................16

Sound Does Not Change...........................................................................................................................16

No TV Sound .............................................................................................................................................16

Unable To Receive TV Channels ..............................................................................................................16

Snow And Noise ........................................................................................................................................16

Screen Is Blank..........................................................................................................................................16

Screen Is Dark ...........................................................................................................................................16

Screen Does Not Respond To Touch........................................................................................................16

The Wrong Buttons Activate ......................................................................................................................16

Screen Does Not Turn On and No Sound .................................................................................................16

Console Does Not Light Up .......................................................................................................................16

No Audio From FM Radio ..........................................................................................................................17

Audio Static From FM Radio......................................................................................................................17

Snowy Appearance When Viewing Secure Screen...................................................................................17

No Channel Select.....................................................................................................................................17

Notes` ........................................................................................................................................................18

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

NO POWER TO TREADMILL

In order to diagnose NO POWER to Treadmill, the Motor Cover must be removed, and the Treadmill must be plugged into an electrical outlet. Use the following TROUBLESHOOTING CHART to take the proper corrective action for NO POWER TO TREADMILL. In conjunction with this Chart, refer to the next page to reference Test Points (TP1 through TP5) on the Electrical Schematic.

STEPS INSPECT ACTION RESULTS

If Line Voltage is present, then continue on to Step 2. 1 Line Cord Voltage Remove the Line Cord Bracket, unplug the Line Cord from Treadmill, and then test for Line Voltage.

for Line Voltage at TP1.

for Line Voltage at TP2.

for Line Voltage at TP3.

5 Motor Controller Turn the Unit Power Switch ON, and test

for Line Voltage at the Motor Controller Cable at TP5.

6 Auto Transformer

and Wax/Lift Board

Turn the Unit Power Switch ON, and test for 120v AC at the Wax/Lift Board Cable at TP4.

NO LEDs are lit on the Wax/Lift Board. Remove the Wax/Lift Board from the Treadmill.

Fuse No. 1 is open.

Fuses No. 2 or 3 are open. Check for a shorted wire at the Lift Motor. The

If Line Voltage is not present, then test for Voltage at

wall outlet. If no voltage is present, then check the

Main Service Breaker at the Facility. If wall outlet

voltage is present, then replace the Line Cord.

If Line Voltage is present, then continue on to Step 3. 2 Power Switch Turn the Unit Power Switch ON, and test

If Line Voltage is not present, then replace Power

Switch.

If Line Voltage is present, then continue on to Step 4. 3 Line Filter Turn the Unit Power Switch ON, and test

If Line Voltage is not present, then replace the Line

Filter.

If Line Voltage is present, then continue on to Step 5. 4 Circuit Breaker Turn the Unit Power Switch ON, and test

If the Line Voltage is not present, then reset the

Circuit Breaker, or if necessary replace it.

If Line Voltage is present and NO LEDs are lit then

check to see if the Motor Cable is unplugged or

damaged, and replace as necessary.

If Line Voltage is present and NO LEDs are lit, then

check to see if the Motor is overheated or is

damaged. With the Motor unplugged, OHM out the

two blue wires using a Multi-Meter. If there is NO

Continuity, then replace Motor. If NO Line Voltage

present, then check Cables between the Power Box

and Motor Controller, and replace as necessary.

Check for damaged cables and replace. If the cables

are not damaged, replace the Auto Transformer.

Check fuses 1, 2, and 3, with the Multi-Meter set on

resistance. If the fuses are good, then test the power

cable from the Power Box to the Wax/Lift Board for

120 Volts. If fuses are open, then replace the Wax/Lift

PCB.

Inspect the Wax/Lift Board for any signs of damage.

If damaged, replace the Wax/Lift Board.

Inspect cabling from the Wax/Lift Board to: Frame

Tag, Motor Controller, Negative Switch, and Lift Motor

Home Switch. If cabling is damaged, then replace as

necessary.

resistance is checked at the: Black to Red wire, which

should read about 30 OHMS; the White to Red wire

should read 15 OHMS, and the White to Black wire

should also read 15 OHMS. If any of these wires

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

NO POWER TO TREADMILL - Continued

Multi Meter

TP4

BLACK

Wax/Lift Power

1 2 3

WHITE GREEN

120V DOMESTIC

Settings AC

TP2

Multi Meter

Settings AC

TP1

Multi Meter

Settings AC

#GRN/YLW

Motor Controller Power

Multi Meter

TP5

Multi Meter

Settings AC

TP4

Settings AC

#BLACK

1 2

#WHITE

#GREEN

220/230V CABLE SHOWN

AUTO X-FRMR

200V IN

COM

100V IN

220/230V IN

1 2 3 4 5 6

LINE

BLK

GRN/YLW

WHT

#BLK

#WHT

NEU

GND

HOT

MOV

LOAD

LINE FILTER

ON/OFF Switch

100V, 200-240V FOREIGN

120V OUT

240V IN

T3P

Multi Meter

Settings AC

Multi Meter

Settings AC

Wax/Lift Power

Motor Controller Power

Multi Meter

TP5

Settings AC

1 2 3

BLACK WHITE GREEN

BLACK

GREEN

T2P

Multi Meter

Settings AC

Circuit Breaker

MOV

LOAD

LINE FILTER

1-4

LINE

BLK

GRN/YLW

WHT

T1P

GRN/YLW

BLK

WHT

NEU

ON/OFF Switch

HOT

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

NO POWER TO TREADMILL CONSOLE

Use the following procedure to troubleshoot No Power to the Treadmill Console.

1. Turn the Power OFF to the Unit.

2. Remove the Console Assembly to gain access to the Main Wiring Harness (P1). Leave all cables connected for testing.

3. Turn the Power back ON.

4. Place the BLACK Negative lead of the Multi-Meter on Pins No. 1 (yellow) and 2 (orange) to obtain a ground.

5. Place the RED Positive lead of the Multi-Meter on the corresponding wire to the verify voltage.

6. Following the Troubleshooting Chart below to verify problem.

TROUBLESHOOTING – “NO POWER TO DISPLAY CONSOLE”

VOLTS FUSE

NO.

12VDC 4 White Short circuit in the Emergency

8VDC

6 Red Short circuit in the Console

5 Brown

WAX/LIFT

BOARD WIRE

POSSIBLE CAUSE SOLUTION

Stop Switch Circuit.

PCB.

Short circuit in the Console PCB.

Short in the Smart Stop Circuit or Cable.

C-SAFE Port, Fuse No. 5, shorts out when plugging in an accessory.

If Voltage is present and the Console is not ON, then replace the Console PCB.

If NO Voltage is present, then check the corresponding Wax Lift Board Fuse.

If Voltage is present and the Console is not ON, then replace the Console PCB.

If NO Voltage is present, then check the corresponding Wax Lift Board Fuse.

If Voltage is present and the Console is not ON, then replace the Console PCB.

If NO Voltage is present, then check the corresponding Wax Lift Board Fuse.

Inspect the Smart Stop Circuit Board and Cables for damage. If necessary, replace.

Unplug the accessory that is connected to the C-SAFE ports. If problem continues with the accessory unplugged, replace the Console. If problem only persists with accessory plugged in, then the accessory vendor must be contacted.

Check for shorts in cables. If necessary, replace.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

No Power.

Display does not illuminate when machine is powered on.

Striding Belt slips during footfall.

Insufficient power source. Plug treadmill into a proper electrical

configuration. Refer to the Operations Manual.

Circuit breaker, if equipped. Verify that circuit breaker is not open. If

open, reset circuit breaker, if equipped.

Insufficient power source. Plug treadmill into a proper electrical

configuration. Refer To The Operations Manual.

Loose 10-pin connection at display console or wax/lift control board.

Damaged main harness wire connection.

Row of six LEDs not lit. Check that the EEPROM in the Wax

Wax/Lift Board EEPROM not seated or missing.

Striding belt slips on front roller during stall test.

Check all electrical connections for proper attachment.

Replace wire harness. See How To…Replace Main Wire Harness.

Lift Board is seated properly. If necessary replace the Wax Lift Board.

If row of 6 LEDs not lit on top of Wax/Lift Board, then check that the EEPROM in the Wax/Lift Board is seated properly. Replace the Wax/Lift Board if necessary.

Check striding belt & re-tension as necessary. See How…To Adjust Belt Tension.

Maximum speed is reduced.

Knocking sound at rear of machine.

Knocking sound coming from deck.

User is pushing striding belt. Instruct users not to push striding belt

in either direction.

Striding belt/deck malfunction. The deck laminate worn through or the underside of striding belt glazed over (hard, glossy).

Insufficient power source. Plug treadmill into a proper electrical

Faulty rear roller bearings. Replace rear roller assembly.

Life Springs not positioned correctly and/or loose mounting hardware.

Replace belt and deck. See How To…Replace Striding Belt.

configuration. Refer to the Operations Manual.

Reposition or tighten life springs.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Rubbing sound from underneath machine.

Display reads immobilized.

Squeaking noise.

Loud groaning sound heard from front of machine while elevating.

Loud groaning on footfall.

Display overlay keys are not responding when depressed.

Foreign objects may be stuck underneath the machine.

Immobilized feature is activated. Press and hold the SPEED Down

Drive Motor Belt tensioning pin may be squeaking.

Drive Motor Belt may be worn or damaged.

Lift mechanism pivot points are dry. Clean and lubricate as necessary.

Faulty lift motor. Replace the lift motor. See How

Obstruction. Inspect wheels or flooring for damage.

High friction between deck and striding belt.

Loose ribbon connection(s). Test the Key Pad function. See

Inspect underneath striding belt and machine. Remove any debris or objects that may cause interference with the treadmill.

Arrow Key and press the Pause Key to toggle ON/OFF.

Clean and lubricate as necessary.

Replace Drive Motor Belt. See How To… Replace Drive Motor Belt.

To…Replace Lift Motor.

Refer to Belt and Deck Test in Diagnostics.

Diagnostics in this Section. Verify that the two ribbon connections are attached to the display PCB. Test Key Pad function.

Unit resets randomly or pauses.

If attached, reseat the connection and verify the operation.

Worn or defective overlay assembly. Replace overlay assembly. See How

To… Replace Overlay Assembly.

Insufficient power source. Plug treadmill into a proper electrical

configuration. Refer to the Operations Manual.

Damaged ground prong on line cord. Replace line cord. See How To…

Replace Line Cord.

Line cord improperly seated in electrical outlet.

Emergency stop magnet not engaged. Re-engage the emergency stop

Towel or magazine may be making contact with stop switch while user is running.

Loose connections at display console. Secure all connections at display

Inspect power connection at electrical outlet and at machine for proper contact.

magnet.

Move all possible obstructions off display console and handlebar.

console PCB.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Unit resets randomly or pauses.

The Striding Belt is traveling beyond the tracking limits.

Stop Switch is activated with very light pressure or returns very slowly after being pressed.

Stop switch cable not making proper contact.

Pinched main wire harness. Replace the main wire harness. See

Open ground path. Using voltmeter, check all points for

Inspect Smart Stop system. Disconnect the 4-pin connector and

Striding belt needs to be re-tensioned or tracking needs adjustment.

Unit is not level. Refer to the Operation Manual or

Replace Stop Switch. See How To…Replace Stop Switch.

Re-seat cable from stop switch and verify the operation.

How To…Replace Main Wire Harness.

continuity: console pan screws, console mounting screws, handlebar screws, and handrail mounting screws to frame with respect to ground. Ground must be a non-painted surface.

verify if problem exists. If no, replace Smart Stop PCB. See “How To…” Replace Smart Stop PCB.

Refer to belt tensioning or tracking adjustment procedure in operation or service manual.

Service Manual.

Check to see if the belt barriers are still in place or damaged.

Contact Life Fitness

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Striding belt not centered.

Striding belt misalignment, but properly tensioned.

Lifepulse Heart Rate System does not respond or improper heart rate reading or "Reading Heart Rate" appears in the message center for more than 2 minutes without giving heart rate reading.

Display reads a continuous heart rate reading when hands are removed.

Striding belt tension or tracking needs to be adjusted.

Improper walking/running. Notify Club Manager.

Dirty handlebar sensors. Wipe sensors with a clean soft cloth.

User running over 4.5 mph (7.5kph). For accurate heart rate reading, user

User may have an unusual heart condition.

Loose connections at display console and handlebar.

Faulty heart rate sensors. Replace handlebar sensors. See How

Faulty display console PCB. Replace display console PCB. See

Harness wires pinched at handlebar or handrail.

See How To…Adjust And Tension The Striding Belt.

Verify operation. Refer to Diagnostics in Section 2.

must slow down to less than 4.5 mph (7.5kph).

Have different people grasp sensors to detect any variance.

Secure connections at display console and handlebar.

To… Replace Heart Rate Kit.

How To… Replace Console PCB.

If the wires are damaged, replace damaged cables. See How To…Replace Handlebar Assembly.

No Chest Strap detected.

Chest strap sensors not making good contact with body of user.

User is out of monitoring range. Move within 3 ft (1 meter) of receiver

Loose connection at receiver. Check connection. See “How

Faulty chest strap. Replace chest strap.

Adjust chest strap and moisten sensors to make better contact with skin.

To”...Replace Telemetry Receiver.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

No Chest Strap Detected

Erratic Heart Rate readings.

Abnormally elevated heart rate readings.

Faulty receiver. Verify 5VDC at P6 pin 1. If yes, replace

transmitter. If no, replace display console PCB.

Telemetry turned OFF. Enter Manager’s Configuration in the

Diagnostic mode, and then turn telemetry to ON.

Bad connection at Telemetry cable and receiver.

Treadmills are located less than 8” (203 mm) apart.

Electromagnetic interference from television sets and /or antennas.

Electromagnetic interference from cell phones.

Electromagnetic interference from computers.

Electromagnetic interference from cars.

Electromagnetic interference from high voltage power lines.

Check cable jack and receiver connection.

Position treadmills to recommended distances. Refer to the Operations Manual.

Move the treadmill a few inches away from the probable cause, or move the probable cause a few inches away from the treadmill, until the heart rate readings are accurate.

Display Reads: MOTOR CONTROLLER COMM BAD: CHECK HARNESS BETWEEN LIFT & CONTROLLER -P9/P3

Display Reads: MOTOR CONTROLLER COMM BAD: CHECK POWER TO MOTOR CONTROLLER.

Display Reads: WAX/LIFT BOARD COMM BAD: CHECK POWER ON LIFT

Electromagnetic interference from motor driven exercise equipment.

Electromagnetic interference from another heart rate transmitter within 3 ft (1m).

Loose wire harness. Reset connections at wax/lift PCB

connector P9 and motor controller PCB connector P3.

Bad Motor Controller. Verify line voltage at P1 on the Motor

Controller. If voltage exists, replace motor controller. See “How To…” Replace Motor Controller. Refer to Section 4 Voltage Specifications.

Bad Wax/Lift PCB. Verify if the LED 7 (Green) and LED 8

(Red) is lit on the Wax/Lift PCB. If no, replace Wax/Lift PCB. See How To Replace…Wax /Lift PCB.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Display Reads: BOTH LIFT and CONTROLLER COMM BAD: CHECK HARNESS BETWEEN CONSOLE & LIFT -P1/P1

Display Reads: SYSTEM CONFIGURED TWO WIRED

Display Reads: INCLINE INOPERATIVE – CONTINUE IF DESIRED

Loose wire harness. Reset connection at Wax/Lift PCB

connector P1 and Display Console PCB connector P1.

Motor Controller is not jumped correctly.

Level or negative switch.

Lift motor adjustment incorrect. See “How To…Replace the Lift Motor”

Lift Motor. Cycle motor in incline manual and

Reset jumper at JM1 on both pins.

Refer to the Diagnostics Section 2, Incline Automatic to verify the operation. If replacement is required. See “How To…” Replace Leveler or Negative Switch.

Inspect wire harness for damage, and replace if needed.

and refer to the step in the procedure that describes 13-3/4” tube adjustment.

verify 120VAC at P7 on Wax/Lift PCB. If not, replace lift motor. See How To Replace…Lift Motor.

Display Reads: HOME SWITCH ERROR

Display Reads: NEGATIVE SWITCH ERROR

Lift switches wire harnesses are backward (applies only to 97Ti).

Lift switches wire harnesses are backward (applies only to 97Ti decline).

Switch the wire harnesses on the negative and level switches.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Display Reads: SMART STOP UNPLUGGED (95Ti and 97Ti are equipped)

Display Reads: CLOCK COMM BAD

Display Reads: FRAME TAG UNPLUGGED

Display Reads: SCI ERROR

Display Reads: DYNAMIC CURRENT TRIP

Display Reads: CHECKSUM ERROR XXXX

Display Reads: NOTIFY MAINTENANCE MOTOR CONTROLLER COMM BAD ERROR

Broken, damaged, or unplugged harness.

Frame board or bad wire harness. See Diagnostic Test Frame Tag EEPROM.

Disconnected wire harness. Reconnect wire harness.

Bad wire harness connection. Bad wire harness or noise. Reseat

Motor Controller, striding belt or deck. Perform belt and deck test in

Display Console Replace Display Console

Motor Controller. Overheated motor caused by worn or

Reseat or replace smart stop harness.

Verify continuity on wire harness. If continuity exists, replace frame tag PCB. See How To… Replace Frame Tag PCB.

If continuity does not exist, replace wire harness.

connection and verify operation. If problem exists, reconnect your connection at the display console to wax/lift PCB

Diagnostic Section 2.

damaged belt and deck. See Belt and Deck Test in Diagnostic Sect 2.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Display Reads: NOTIFY MAINTENANCE INCLINE TIMEOUT ERROR

Display Reads: NOTIFY MAINTENANCE

HOME SWITCH ERROR

Display Reads: NOTIFY MAINTENANCE NEGATIVE SWITCH ERROR

Display Reads: NOTIFY MAINTENANCE FRAME TAG UNPLUGGED

Display Reads: UNABLE TO OBTAIN TARGET SPEED

Lift Motor. Cycle motor in incline auto and verify

120VAC at P7 on Wax/Lift PCB. Replace lift motor.

Level switch, negative switch or wire harness is defective.

Lift switches wire harnesses are backward. This applies only to 97Ti.

Broken, damaged or unplugged harness.

Incorrect power requirements. Refer to the Operations Manual

Striding belt/deck malfunction. If the deck laminate is worn through or the underside of striding belt is glazed over (hard, glossy).

In incline auto in diagnostics, verify the operation of the switches. Replace switches if defective. See How To…Replace Switches.

Verify the wire for continuity, replace wire harness if defective.

Switch the wire harnesses on the negative and level switches.

Re-seat the frame tag wire harness.

Perform belt and deck test in Diagnostics Section 2.

Replace belt and deck. See How To… Replace Striding Belt.

Display Reads: NOTIFY MAINTENANCE SPEED SENSOR ERROR

Display Reads: EXTERNAL ROM FAILURE

Motor Controller. Replace motor controller.

Speed sensor or disconnected wire harness.

Display PCB. Replace display PCB.

This error will appear after a workout, but the unit will continue to function. Enter diagnostics, Speed Manual, and look for a RPM reading. If no reading exists, check continuity on the wire harness. No continuity, replace wire harness. If continuity exists, replace speed sensor.

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Key Pad malfunction. Run Key pad test in diagnostics. TV Channels or volume does

not change.

Interface PC board defective. Replace Interface PC board.

No volume for TV Reception.

Unable to receive any channels when using cable.

Snow and noise appear on the screen.

Screen is blank or dark with or without sound

Faulty headphones. Replace headphones.

Faulty headphone jack assembly. Replace headphone jack assembly.

Faulty cable to Headphone jack assembly

Problem on the single board computer Replace single board computer.

Problem on Interface board Replace interface board

Air/cable setting may not be correct. Follow the setup procedures in the

75 ohm coax may be bad. Replace 75 ohm coax.

75 ohm coax may be unplugged. Make sure cable is properly secure.

Air/cable setting may not be correct. Follow the setup procedures in the

75 ohm coax may be bad. Replace 75 ohm coax.

Back Light power inverter bad Replace/reconnect LCD/Touch Screen

LCD Back Light Replace/reconnect backlight inverter

LCD Screen failure Replace/reconnect LCD/Touch Screen

Replace cable to headphone jack assembly.

operator manual.

The wrong buttons activate when the touch screen is touched.

TV receives channels 5 & 6 only.

Problem on the single board computer Replace single board computer.

Touch Screen not calibrated correctly

Cable selection standard. TV configuration correct setting

Calibrated Touch Screen in diagnostics

Replace LCD/Touch Screen

1-14

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Screen does not turn ON and no sounds

No beeps are heard at power up. After 15-20 seconds console shows “System Comm Unit time-out…..” error message.

Only one beep is heard at power-up. After 15-20 seconds a second beep.

One beep is heard at powerup followed by one burp sound.

One beep is heard at powerup followed by 3 beeps. After 15-20 seconds another beep is never heard and the screen stays black.

No power.

Interface Board did not power up. Check Interface Board power cable.

Interface Board wasn’t able to establish communications with all of the treadmill modules. Console shows error message of module that didn’t respond.

Interface Board checksum error detected. Console shows “System Comm Unit time-out…” error message.

Console Board did not power up. Interface Board has successfully

powered up and all treadmill modules are responding properly.

Check Wax/lift board for 12 & 5 volts DC and replace if faulty.

If Wax/Lift board ok check wire harnesses and connectors.

Check power and cable coming from Wax/Lift board.

Do a System Comm Test in Diagnostics to get more information on what modules are not working properly.

Update Interface Board with the latest software.

Check Console Board power cable.

One beep is heard at powerup followed by 3 beeps. After 15-20 seconds another beep is heard but the screen stays white.

One beep is heard at powerup followed by 3 beeps. After 15-20 seconds another beep is heard but the screen stays black.

Only one beep At power-up Interface board has power and is up

Only one beep and then one burp

Only one beep followed by 3 beeps in a row

System is up and running but display cable isn’t connected properly or is faulty.

Display inverter isn’t working correctly. Check for disconnected or faulty

At power-up Interface board has power and has

At power-up Interface board is up and running and

Check display cable.

inverter cables.

and running

detected a checksum error. Unit will not work

has successfully communicated with all of the treadmill modules

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

TV Channels do not change.

TV Sound does not change.

No TV sound.

Unable to receive any TV channels when using cable.

Snow and noise appear on the screen.

Key pad malfunction. Run Key pad test in diagnostics.

Replace if defective.

Interface PC board defective. Replace Interface PC board.

Key pad malfunction. Run Key pad test in diagnostics.

Replace if defective.

Interface PC board defective. Replace Interface PC board.

Faulty headphones. Replace headphones.

Faulty headphone jack assembly. Replace headphone jack assembly.

Faulty cable to Headphone jack assembly

Air/cable setting may not be correct Follow the set up procedures in the

Air/cable setting may not be correct. Follow the setup procedures in the

Coax Cable may be bad. Replace Coax Cable.

Coax Cable may be unplugged Reconnect Cable.

Air/cable setting may not be correct. Follow the setup procedures in the

Coax cable may be bad. Replace Coax cable.

Replace Headphone jack cable.

operator manual.

Screen is blank

touch.

when the touch screen is touched.

Screen does not turn ON and no sound.

there are audible Beeps

LCD Back Light burned up. Replace LCD/Touch Screen.

Back Light power inverter bad Replace backlight inverter

LCD Screen failure Replace LCD/Touch Screen.

Problem on the single board computer Replace Single Board Computer.

LCD Back Light burned up. Replace LCD/Touch Screen. Screen is dark.

Back Light power inverter bad Replace backlight inverter

Touch screen failure. Replace LCD/Touch Screen. Screen Does not respond to

Problem with Single Board Computer. Replace Single Board Computer.

Touch Screen not calibrated correctly Calibrate Touch Screen in Diagnostics.The wrong buttons activate

Touch Screen Damaged. Replace LCD/Touch Screen.

No power. Check Wax/lift board for 12 & 5 volts

DC and replace if faulty.

Faulty wire harness to console. Replace Wire Harness

Back light inverter defective. Replace inverter. Console does not Light up but

LCD defective. Replace LCD\TOUCH screen

1-16

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

No audio from FM radio

Audio static from FM radio Weak signal, bad interface board. Replace interface board or contact

"Snowy" appearance when viewing secure video

No Channel Select FM Radio stations not configured. Input channels manually or go through

Coaxial cable is unplugged. Reconnect coaxial cable.

Volume control set too low. Adjust volume control.

Faulty headphones. Replace headphones as necessary.

Faulty headphone jack assembly. Replace headphone jack assembly.

Customer not wired for FM Radio. Notify club owner

cable provider.

Coaxial cable is unplugged. Reconnect coaxial cable.

Secure video set to improper channel. Adjust channel assignment of secure

video. (See TV/FM Radio Configuration in Section 2B)

Weak signal, bad interface board. Replace interface board or contact

cable provider.

automatic scan

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Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

TROUBLESHOOTING GUIDE

NOTES

1-18

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

SECTION 2A

DIAGNOSTIC MODES

FOR LED UNITS

Page

Display Consoles ............................................................................................................................... 3

Initial Setting Of Real Time Clock ...................................................................................................... 5

Diagnostic Entry................................................................................................................................. 6

Maintenance Configuration-Quick Entry Reference .......................................................................... 7

Diagnostics: Sub-Categories ............................................................................................................. 8

Diagnostics: System Communication (Comm) Test.......................................................................... 9

Diagnostics: System Test Menu ........................................................................................................ 11

Diagnostics: System Test – Speed Automatic................................................................................... 12

Diagnostics: System Test – Speed Manual....................................................................................... 13

Diagnostics: System Test – Controller Errors.................................................................................... 14

Diagnostics: System Test – Incline Automatic................................................................................... 15

Diagnostics: System Test – Incline Manual....................................................................................... 16

Diagnostics: System Test – Incline Errors......................................................................................... 17

Diagnostics: System Test – Belt / Deck Test..................................................................................... 18

Diagnostics: System Test – LifePulse Test ....................................................................................... 19

Diagnostics: System Test – Telemetry Test ...................................................................................... 20

Diagnostics: System Test – Smart Stop Test .................................................................................... 21

Diagnostics: System Test – Display Test .......................................................................................... 22

Diagnostics: System Test – Real Time Clock Mode ......................................................................... 23

Diagnostics: System Test – Frame Tag EEPROM Test.................................................................... 24

Diagnostics: System Test – Display Console EEPROM Test ........................................................... 25

Diagnostics: System Test – LifeCenter Test ..................................................................................... 26

Diagnostics: System Test – CSAFE Test .......................................................................................... 27

Diagnostics: Information Menu ..................................................................................................

Diagnostics: Information – System Statistics..................................................................................... 29

Diagnostics: Information – Software Version..................................................................................... 30

Diagnostics: Information – Main Motor .............................................................................................. 31

Diagnostics: Information – Lift Motor ................................................................................................. 32

Diagnostics: Information – Clock ....................................................................................................... 33

Diagnostics: Information – System Errors ......................................................................................... 34

Diagnostics: Information – Maintenance ........................................................................................... 35

Diagnostics: Maintenance Menu........................................................................................................ 36

Diagnostics: Configuration Menu....................................................................................................... 37

Diagnostics: Configuration – Manager .............................................................................................. 38

Diagnostics: Configuration – Manufacturer ....................................................................................... 40

Diagnostics: Configuration – Clock.................................................................................................... 41

Notes.................................................................................................................................................. 42

........ 28

2A-1

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

NOTES

2A-2

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

DISPLAY CONSOLES

Use the following to aid you in control and message locations:

Profile Window

WORKOUT PROFILES

FAT BURN

CARDIO

HILL

RANDOM

FIT TEST

MANUAL

Workout Profile Information

Message Center

Fat

Manual

Cardio

Burn

Personal

HillRandom

Trainer

Zone

Enter

Training

Weight

Fit

Speed

Test

Interval

Quick Keys

Up/Down ArrowsButtons

Quick

Sta rt

Pause

Cool

Down

Numeric Keypad

Heart RateCalories Distance Time Incline Speed

123 456

809

Clear Enter

Display LEDs

Heart Rate

ZONE TRAINING

AGE

65% 80%

136

168

Time in Zone

160

130

152

123

144

117

136

110

128

104

120

112

104

100

SUGGESTED TARGET HEART RATE AS % OF MAX ACSM HEAR T RATE RANGE:

55% - 90%

2A-3

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

DISPLAY CONSOLES - Continued

97Ti Treadmill

95Ti Treadmill

2A-4

Life Fitness Model 97Te, 95Te, 97Ti, 95Ti and 93T Arctic Silver Treadmills

INITIAL SETTING OF THE REAL TIME CLOCK

As part of the initial installation of the treadmill, the real time clock may be configured to the local time. Initially the real time clock is set to Greenwich meantime (GMT) which is the mean solar time for the meridian at Greenwich, England, used as a basis for calculating time throughout most of the world. Upon powering up the unit the following message will be displayed:

IF YES PRESS ENTER

IF NO PRESS CLEAR

If the user wants to set the real time clock to the local time, the user must press the ‘ENTER’ key. The user will be asked to set the display mode. The two display modes are 12-hour mode with AM/PM or 24 hour mode with no am/pm. displayed. The message will be:

By pressing any of the arrow keys, the user toggles between the two modes. Once the mode is set, press the ‘ENTER’ key to continue. After the display mode is set the user will now be asked to set the local time. The following message will appear:

“CLOCK SET TO GMT”,

“USE ARROW KEYS TO ” “CHANGE SYSTEM CLOCK”, “TIME KEYS - HOURS”, “INCLINE KEYS-MINUTES”, “SPEED KEYS – SECONDS”

By pressing the specific arrow key, the user can set the real time clock to the local time. After setting the local time, press the ‘CLEAR’ key to exit the real time clock setting mode. The message “UPDATING CLOCK” will appear in the message center. The unit will then continue with the normal powering up sequence.

If the user does not want to set up the real time clock at this time, a ‘CLEAR’ key can be pressed to clear the initial message. The unit will continue with it’s normal powering up sequence. The unit will ask a total of 5 times upon powering up if the real time clock wants to be set. After the 5th time the message will no longer appear. Refer to clock configuration to change the clock settings.

2A-5

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