print built the largest all-digital, all-PCS nationwide network
S
with advanced multimedia services, reaching more than
230 million people for clarity you can see and hear. We built
our network to give you what we believe you really want from a
wireless phone, clear sound, private conversations, and
time-saving features.
But with Sprint, you can do something even more far-reaching –
simplify your life. Our advanced technology is designed to grow
with your communications needs so that one day you'll be able to
rely entirely on your PCS Phone to stay connected.
This guide will familiarize you with our technology and your new
PCS Phone through simple, easy-to-follow instructions. If you have
already reviewed the Start Here Guide, which was packaged with
your new phone, then you're ready to explore the advanced
features outlined in this guide.
If you have not read your Start Here Guide, go to Section One Getting Started. This section provides all the information you need
to quickly activate your phone, set up your voicemail, and much
more. It also contains information on how to contact Sprint should
you have questions about service, wish to check your account
balance, or want to purchase additional products or services.
Thank you for choosing Sprint.
i
ii
Introduction to this User’s Guide
T
his User’s Guide introduces you to PCS Service and all the
features of your new phone. It’s divided into four sections:
䊳 Section 1:
䊳 Section 2:
䊳 Section 3:
䊳 Section 4:
Throughout the guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will help
you locate specific information quickly.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply turn
to that page. Follow the instructions in that section and you'll be
ready to use your phone in no time.
Tip: You can print this guide to keep on hand or view it online. If you're
viewing it online, simply click on a topic in the Table of Contents or Index
on any page reference within a section. The PDF will automatically display
the appropriate page.
Getting Started
Understanding Your Phone
Using PCS Service Features
Safety and Warranty Information
iii
Section 1
Getting Started
Section 1A
T
Setting Up Service
In This Section
䊳 Getting Started With PCS Service
Setting Up Voicemail
䊳
Getting Help
䊳
his section walks you through setting up service for your
PCS Phone, unlocking your phone, setting up your voicemail,
and how to contact Sprint for assistance with your PCS Service.
Section 1: Getting Started
1A: Setting Up Service3
Getting Started With PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a
Sprint Store, it probably has been activated. All you need to do
is unlock your phone.
If your phone is not activated, please refer to the Start Here
Guide included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
Press and hold to turn the phone on.
1.
Highlight
2.
Enter your four-digit lock code. For security purposes, the
3.
code is not visible as you type.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Service SolutionsSM at 1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here
Guide included with your phone.
Unlock
and press .
Section 1: Getting Started
41A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically
transferred to voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your voicemail and
personal greeting as soon as your PCS Phone is activated.
To set up voicemail:
Press and hold .
1.
Follow the system prompts to create your pass code, record
2.
your greeting, record your name announcement, and choose
whether to activate One-Touch Message Access (a feature that
lets you access messages simply by pressing and holding ,
bypassing the need for you to enter your pass code).
Note: The voicemail setup process may vary in certain Affilitate areas.
For more information about using your voicemail, see
“Using Voicemail” on page 79.
Getting Help
Visit Our Web Site
Stop by
www.sprintpcs.com
information on PCS Services, options and more.
You can also:
Review coverage maps
䊳
Learn how to use voicemail
䊳
Access your account information
䊳
Purchase accessories
䊳
Add additional options to your service plan
䊳
Check out frequently asked questions
䊳
And more
䊳
and log on to get up-to-date
Section 1: Getting Started
1A: Setting Up Service5
Reaching PCS Customer Service Solutions
SM
You can reach PCS Customer Service Solutions by:
Dialing on your PCS Phone
䊳
Logging on to your account at
䊳
Calling us toll-free at 1-888-211-4727 (Consumer customers),
䊳
www.sprintpcs.com
1-877-CLEARPY (253-2779) (Clear Pay customers), or
1-888-788-4727 (Business customers)
Writing to us at PCS Customer Solutions, P.O. Box 8077,
䊳
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the amount
of minutes and/or data used since your last invoicing cycle.
(Airtime charges will apply.)
Press .
䊳
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services,
including residential, business, and government listings;
assistance with local or long-distance calls; movie listings; hotel,
restaurant, shopping, and major local event information. There
is a per-call charge and you will be billed for airtime.
Press .
䊳
PCS Operator Services
PCS Operator Services can provide assistance in placing collect
calls or calls billed to a local telephone calling card or third party.
Press .
䊳
For more information or to see the latest in products and
services, visit us online at
www.sprintpcs.com
.
Note: PCS Operator Services may not be available in all
Affiliate markets.
Section 1: Getting Started
61A: Setting Up Service
Section 2
Understanding Your
PCS Phone
Section 2A
Y
Your PCS Phone: The Basics
In This Section
䊳 Front View of Phone
Viewing the Display Screen
䊳
Features of Your Phone
䊳
Turning Your Phone On and Off
䊳
Using the Battery and Charger
䊳
䊳 Displaying Your Phone Number
䊳 Making and Answering Calls
our PCS Phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section will guide you
through the basic functions and calling features of your phone.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics9
Front View of Phone
1. Display Screen
2. Headset Jack
3. Volume
Button
6. Power On
Indicator/LED
7. Navigation Key
8. End (Power)
4. OK
5. AC Adapter
Jack
Section 2: Understanding Your PCS Phone
10 2A: Your PCS Phone - The Basics
9. Back
10. Microphone
Key Functions
1. Display Screen:
menu items.
2. Headset Jack:
3. Volume Button:
or voice volume during a call.
Lets you place or answer a call, select highlighted menu
4. OK:
items, and confirm actions.
5. AC Adapter Jack:
charger
6. Power On Indicator/LED:
Also flashes to alert you to incoming calls, messages, and
scheduler alarms.
7. Navigation Key:
or previous menu option. Also acts as a shortcut key for
your internal phone book (left) and voicemail box (right).
8. End (Power):
or return to standby mode from any screen.
9. Back (Clear):
a menu.
10. Microphone:
Displays phone status icons and
Provides connection for an optional headset.
Adjust the ringer volume during standby mode
Provides connection for the AC adapter
Flashes when phone is powering up.
Scrolls through menus and displays the next
Lets you power the phone on or off, end calls,
Lets you clear an entry or back up within
May be muted for privacy during a call.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics 11
Viewing the Display Screen
This list identifies the symbols you’ll see on your display screen.
shows your current signal strength.
䊳
The more lines you have, the stronger your signal.
means your phone cannot find a signal.
䊳
tells you a call is in progress.
䊳
indicates you are “roaming” off the enhanced
䊳
Sprint Nationwide PCS Network.
indicates your phone is in vibrate mode.
䊳
䊳
䊳
indicates you have new text messages.
indicates you have voicemail messages. Press and
hold to call your voicemail box.
䊳
䊳
indicates you have new text and voice messages.
indicates your phone’s location feature is enabled. When
Location is “Off,” appears on the display screen.
indicates your phone is operating in TTY mode. (For
䊳
information on your phone’s TTY capability, see page 37.
䊳
shows your current battery charge strength.
(Icon is shown fully charged.)
Tip: Display indicators let you know when you’re off the enhanced
Sprint Nationwide PCS Network.
Section 2: Understanding Your PCS Phone
12 2A: Your PCS Phone - The Basics
Features of Your PCS Phone by LG® (1200)
Congratulations on the purchase of your PCS Phone by
LG (1200). This phone is lightweight, easy-to-use, and reliable.
It also offers many significant features and service options:
Single-band capability provides access to other digital
䊳
networks where Sprint has implemented roaming
agreements (page 43).
PCS Voice CommandSM lets you dial phone numbers by
䊳
speaking someone’s name or the digits in their phone
number (page 95).
PCS Messaging lets you receive email messages and updates
䊳
on your phone (page 86).
The built-in scheduler lets you schedule alerts to remind
䊳
you of important events (page 65).
One hundred ninety-nine internal phone book entries store
䊳
up to five phone numbers each (page 57).
T9® Text input lets you quickly enter text by using one key
䊳
press per letter (page 26).
Speed dialing lets you dial phone numbers by pressing one
䊳
or two digits (page 25).
Built-in games offer an entertaining diversion (page 73).
䊳
More than a dozen preprogrammed ringers let you
䊳
personalize your phone (page 31).
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics 13
Turning Your Phone ON and OFF
Turning Your Phone ON
To turn your phone on, press for approximately
two seconds.
Once your phone is ON, it displays “Searching for Service”
which indicates that your phone is searching for a signal. When
your phone finds a signal, it automatically enters standby mode –
the phone’s idle state. At this point, you are ready to begin
making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for PCS Service by pressing any key (when your phone is
turned ON).
Tip: The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.
Turning Your Phone OFF
Press and hold until you see the powering down
message and animation (for example, “LG Goodbye!”) on the
display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
Section 2: Understanding Your PCS Phone
14 2A: Your PCS Phone - The Basics
Using the Battery
Battery Capacity
Your PCS Phone is equipped with a Lithium Ion (LiIon) battery.
It allows you to recharge your battery before it is fully drained.
The battery provides approximately
digital talk time (xx hours in analog) or approximately
hours of continuous digital standby time (
When the battery reaches
blinks. When there are approximately two minutes of talk time
left, the phone sounds an audible alert and then powers down.
Note: Long backlight settings, searching for service, vibrate mode and
browser use affect the battery’s talk and standby times.
Tip: Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
Your PCS Phone comes with a LiIon battery. Follow these steps
to install it:
Place the battery in the opening at the back of the phone at
1.
a 45-degree angle with the metal contacts at the bottom,
facing downward.
Gently press down on the battery until the latch snaps
2.
into place.
% of its capacity, the battery icon
[xx]
hours of continuous
[xx]
hours in analog).
[xx]
[xx]
Removing the Battery
To remove your battery, follow these easy steps:
Make sure the power is off so that you don’t lose any stored
1.
numbers or messages.
Push up on the battery release latch on the back of
2.
the phone.
Remove the battery from the phone at a 45-degree angle.
3.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics 15
Charging the Battery
Your PCS Phone comes with a rechargeable battery. You should
charge the battery as soon as possible so you can begin using
your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically turns
off and you will lose all the information you were just working
on. For a quick check of your phone’s battery level, glance at
the battery charge indicator located in the upper-right corner of
your phone’s display screen. If the battery charge is getting too
low, the battery icon () blinks and the phone sounds a
warning tone.
Always use a Sprint-approved AC adapter charger or vehicle
power adapter to charge your battery.
Warning! Using the wrong battery charger could cause damage to your
phone and void the warranty.
Using the AC Adapter Charger
To use the AC adapter charger provided with your phone:
Plug the AC adapter into an electrical outlet.
1.
Insert the round end of the adapter into the AC adapter
2.
jack at the bottom of the phone. (Make sure the battery
is installed.)
A beep lets you know the adapter is attached to the phone.
䊳
As the phone charges, the battery icon continually displays
䊳
a progression from empty () to full (). When
charging is complete, the battery full icon () will blink.
It takes approximately two hours to fully recharge a completely
rundown battery. With the Sprint-approved LiIon battery,
you can recharge the battery before it becomes completely
run down.
Section 2: Understanding Your PCS Phone
16 2A: Your PCS Phone - The Basics
Displaying Your Phone Number
Just in case you forget your phone number, your PCS Phone can
remind you.
To display your phone number:
Highlight
1.
Highlight
2.
You can also display your phone number by highlighting
Phone Info.
Phone Book
My Phone #
and pressing .
and press .
and press .
Making and Answering Calls
Making Calls
Your PCS Phone offers many different ways to make calls,
including PCS Voice CommandSM (page 95), Speed Dialing
(page 25) and using Call History (page 53).
To make a call using your keypad:
Make sure your phone is on.
1.
Enter a phone number. (If you make a mistake while dialing,
2.
press to erase one digit at a time. Press and hold to
erase the entire number.)
Press . (To make calls when you are roaming and
3.
Call Guard is enabled, highlight
See “Call Guard” on page 46.)
When you’re finished, press or close the phone.
4.
Roam Call
and press .
Tip: To redial your last outgoing call, press and hold .
Tip: When making calls off the enhanced Sprint Nationwide PCS Network,
always dial using 11 digits (1 + area code + phone number).
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics 17
Answering Calls
Make sure your phone is on. If your phone is off, incoming
1.
calls go to voicemail.
When a call comes in, answer the call by opening the phone
2.
or by highlighting
your settings, your PCS Phone notifies you of incoming calls
in the following ways:
The phone rings or vibrates.
䊳
The LED flashes.
䊳
The backlight illuminates.
䊳
The screen displays an incoming call message.
䊳
If available, the phone number of the caller is displayed.
䊳
If the phone number is in your Internal Phone Book, the
䊳
Phone Book entry’s name is displayed.
The following options are also displayed. To select an option,
highlight it and press .
Silence Ringer
䊳
䊳 Ignore
to mute the ringer.
to send the call to your voicemail box.
Depending on your settings, you may also answer incoming calls
by pressing any digit. (To answer a call when you are roaming
and Call Guard is enabled, you will be prompted to select
to answer the call. See “Call Guard” on page 46.)
and pressing . Depending on
Answer
Answer
Note: If your phone is off, incoming calls go to voicemail.
To disconnect the call, close the phone or press .
3.
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry:
Highlight the entry and press . (To dial the phone
䊳
number, highlight
Section 2: Understanding Your PCS Phone
18 2A: Your PCS Phone - The Basics
and press .)
Call
Calling Emergency Numbers
Your can place calls to 911 (dial and press ),
even if your phone is locked or your account is restricted.
Dialing Options
Dialing options are displayed when you enter numbers in the
phone’s standby mode.
To initiate an action, highlight it and press .
[An Internal Phone Book Entry]
䊳
contained in the speed dial location you entered (if
applicable). Highlight
speed dial number.
Tip: To speed dial a phone number from standby mode, press and hold the
speed dial number. If the speed dial number is two digits, enter the first
digit, then press and hold the second digit. (This feature will not work when
you are roaming and Call Guard is enabled.) (For information on assigning
speed dial numbers, see “Editing an Internal Phone Book Entry’s Phone
Number” on page 62.)
to dial the phone number. (If you are roaming and have
Call
䊳
Call Guard activated, highlight
See “Call Guard” on page 46.)
to save the phone number in your Internal Phone Book.
Save
䊳
(See “Saving a Phone Number” on page 22.)
to display Internal Phone Book entries that contain
Find
䊳
the entered numbers. (See “Finding a Phone Number” on
page 23.)
Hard Pause
䊳
to insert a hard pause. (See “Dialing and Saving
Phone Numbers With Pauses” on page 23.)
2-Second Pause
䊳
to insert a 2-second pause. (See “Dialing and
Saving Phone Numbers With Pauses” on page 23.)
4-Digit Call
䊳
to dial the phone number in your Internal Phone
Book that ends with the four digits you enter. (See “4-Digit
Calling” on page 24.)
to return to the main menu.
Exit
䊳
to display the listing
and press to dial the
Call
Roam Call
and press .
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics 19
In-Call Options
During a call, your phone displays menu options in addition to
the main menu.
To select an option, highlight it and press .
to answer an incoming call using Call Waiting or
Flash
䊳
connect a third party during Three-Way Calling (if
applicable). (See “Responding to Call Waiting” on page 91.)
to end the call.
End Call
䊳
or
Mute
䊳
Select
Mute
to reactivate the microphone.
Unmute
䊳 Dial 3-Way Call
(See “Making a Three-Way Call” on page 92.)
䊳 Call History
(See “Managing Call History” on page 51.)
Messages
䊳
(See “Messaging Basics” on page 78.)
Phone Book
䊳
(See “Using the Internal Phone Book” on page 57.)
to change your phone’s display settings.
Display
䊳
(See “Display Settings” on page 33.)
Phone Info.
䊳
Calculator
䊳
(See “Using the Calculator” on page 72.)
Unmute
to mute your phone’s microphone. Select
to call a third party.
to display the Call History menu.
to display the Messages menu.
to display the Internal Phone Book menu.
to display your phone’s information screen.
to display your phone’s calculator.
Section 2: Understanding Your PCS Phone
20 2A: Your PCS Phone - The Basics
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