LG SN11RG User manual

OWNER’S MANUAL

LG Wi-Fi

Sound Bar

Please read this manual carefully before operating your set and retain it for future reference.

MODEL

SN11RG (SN11RG, SPN8-W, SPN11-SL, SPN11-SR)

www.lge.com

2001_Rev01

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

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2 Getting Started

	Safety Information			product identification and supply ratings, please refer
				NOTICE: For safety marking information including
				to the main label on the bottom or the other surface
				of the product.
		CAUTION
		RISK OF ELECTRIC SHOCK		CAUTION concerning the Power Cord
		DO NOT OPEN
				The Power Plug is the disconnecting device.In case
	CAUTION: TO REDUCE THE RISK OF ELECTRIC
				of an emergency, the Power Plug must remain readily
	SHOCK DO NOT REMOVE COVER (OR BACK)
				accessible.
	NO USER-SERVICEABLE PARTS INSIDE REFER
				Check the specification page of this owner’s manual
	SERVICING TO QUALIFIED SERVICE PERSONNEL.
				to be certain of the current requirements.

This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous

voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and

maintenance (servicing) instructions in the literature accompanying the product.

WARNING: TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

WARNING: Do not install this equipment in a confined space such as a book case or similar unit.

CAUTION: Do not use high voltage products around this product. (ex. Electrical swatter)This product may malfunction due to electrical shock.

CAUTION: The apparatus should not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, should be placed on the apparatus.

CAUTION: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from over heating. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface.This product shall not be placed in a builtin installation such as a bookcase or rack unless

proper ventilation is provided or the manufacturer’s instruction has been adhered to.

Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your device, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the device, and have the cord replaced with an exact replacement part by an authorized service center. Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.

CAUTION: Be careful to make sure children do not put their hands or any objects into the *speaker duct.

* speaker duct: A hole for plentiful bass sound on speaker cabinet. (enclosure)

CAUTION: No naked flame sources, such as lighted candles, should be placed on the apparatus.

Getting Started	3

Symbols

~Refers to alternating current (AC).

	0	Refers to direct current (DC).	1
		Refers to classII equipment.		<![if ! IE]> <![endif]>Getting
	1	Refers to stand-by.
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	!	Refers to “ON” (power).
		Refers to dangerous voltage.

4 Table of Contents

Table of Contents

1	Getting Started		2	Connecting
2	Safety Information		19	Network connection
6	Introduction		19	–  Installing “Google Home” App
7	Front panel		20	–  Launch the app to connect Wi-Fi
9	Rear panel		21	Organizing cables (Optional)
10	Remote control		22	Wireless subwoofer and rear speaker
13	Speakers position			connection
14	Installing the sound bar		22	–  Wireless subwoofer connection
15	Mounting the unit on a wall		23	–  Wireless rear speakers connection
17	–  Mounting the wireless rear speakers		25	–  Surround sound
			28	Connecting to your TV
			28	–  Using an OPTICAL cable
			28	–  LG Sound Sync
			29	–  Using an HDMI cable
			30	–  ARC (Audio Return Channel) function
			30	–  eARC (Enhanced Audio Return Channel)
				function
			30	–  What is SIMPLINK?
			31	–  Additional information for HDMI
			32	Optional equipment connection
			32	–  DOLBY ATMOS®
			32	–  DTS:X®
			33	–  HDMI IN connection
			33	–  OPTICAL IN connection

Table of Contents	5

	3	Operating	4		Troubleshooting
	35	How to use the Google Assistant	47		Troubleshooting
	35	–  Talk to the Google Assistant	47		–  General
	37	–  Reference site for Google Assistant Help	49		–  Network
	38	Control your TV and Sound Bar with Voice	49		–  Application
		command	50		–  NOTES to use wireless
	38	–  Available voice commands	50		–  NOTES to release Demo mode
	40	“LG Wi-Fi Speaker”
	40	–  Installing “LG Wi-Fi Speaker” App	5		Appendix
	41	Using a BLUETOOTH Wireless Technology
	41	–  About BLUETOOTH	51		Trademarks and licenses
	41	–  BLUETOOTH profiles	52		Specifications
	41	–  Listening to Music of a BLUETOOTH Device	54		Handling the Unit
	44	Other operations	54		Important Information Relating to Network
	44	–  Using your TV remote control			Services
	44	–  AUTO POWER On/Off	55		TERMS OF USE

45–  Auto function change

46Standby mode

46 –  Standby mode

46 –  Networked standby mode

46 Reset the Speaker

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2

3

4

5

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6 Getting Started

Introduction

Symbol used in this manual

,,Note

Indicates special notes and operating features.

>>Caution

Indicates cautions for preventing possible damages from abuse.

Getting Started	7

Front panel

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A Microphone

1 (Standby)

	--	Switches the unit ON or OFF.
	F (Function)
	--	Select the function and input source by pressing F repeatedly.
		Input source / Function	Display
		Wi-Fi	WI-FI
		Bluetooth	BT
		Optical
		ARC	OPT/HDMI ARC
		e-ARC
		LG Sound Sync (Wired)
	B
		HDMI IN 1	HDMI1
		HDMI IN 2	HDMI2

,You can use Bluetooth function after making Wi-Fi network connection by using Google Home app.

o/p(Volume)

-- Adjusts volume level.

N

-- Starts playback. / Pauses playback.

>(Mic mute)

-- Disables the detect voice recognition by pressing >on the unit. All the Google Assistant LED turns amber and “The mic is muted.” is heard.

To cancel it, press >on the unit again. Google Assistant LED turns off and “The mic is back on.” is heard.

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8 Getting Started

B-- Enables Google Assistant to receive your voice commands. To cancel it, press again. (Page 35)

C Remote sensor

Google Assistant LED

-- Changes LED status according to Google Assistant performance.

LED	Status	Description
D	All four LEDs are on.	Ready to listen to your voice
		command.
	All four LEDs blink.	Responds to your voice command.
	Microphone is off and the solid	Voice recognition is disable
	amber LED will be on.

Display Window

E -- Display window will be darkened automatically if there is no key input for 15 seconds. When you press any button, the display window will brighten.

Precautions in using the touch buttons

yy Use the touch buttons with clean and dry hands.

-- In a humid environment, wipe out any moisture on the touch buttons before using.

. yy Do not press the touch buttons hard to make it work.

-- If you apply too much strength, it can damage the sensor of the touch buttons. yy Touch the button that you want to work in order to operate the function correctly.

yy Be careful not to have any conductive material such as metallic object on the touch buttons.It can cause malfunctions.

This unit will turn itself off to save electric consumption when the main unit is not connected to an external device and is not used for 15 minutes.

Remove foreign materials between the grill and the case by using a cotton swab.

,

Getting Started	9

Rear panel

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USB (Service only)

A-- S/W download connector

OPTICAL IN

B-- Connect the OPTICALIN jack on the back of the unit to OPTICAL OUT jack on theTV.

HDMI OUT (TV eARC/ARC)

C-- Connect the HDMI OUT (TV eARC/ARC) jack on the back of the unit to ARC jack on theTV.

HDMI IN (1)/HDMI IN (2)

D-- Connect HDMIIN jack on the back of the unit to HDMI OUT jack on the external device. You can enjoy the sound and picture from HDMI connection on an external device.

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10 Getting Started

Remote control

Replacement of Battery

Remove the battery cover on the rear of the remote control, and insert the battery with 4 and 5 matched correctly.

Risk of fire or explosion if the battery is replaced by an incorrect type.

1 (Standby)

--	Switches the unit ON or OFF.
A yy	Networked standby: It allows the unit to switch to standby mode.
	To turn on Networked standby function, Press 1.
	To turn off Networked standby function, press 1 for about 3 seconds.
VOL (Volume) o/p
B --	Adjusts speaker volume.

Getting Started 11

SOUND EFFECT
--	Selects a sound effect mode by using SOUND EFFECT.
	On Display	Description
	AI SOUND PRO	Analyzes the property of the input sound and provides the
		sound optimized for the content in real time.
	BASS BLAST or BASS BLAST+	Reinforces the bass and powerful sound.
	STANDARD	You can enjoy premium sound with MERIDIAN technology.
	MOVIE	You can enjoy more immersive and cinematic surround sound.
C	MUSIC	You can enjoy more good sound for music source.
, When this unit detects DOLBY ATMOS or DTS:X stream, you cannot change sound effect to any
	other.In this case, even though you press SOUND EFFECT, this unit does not respond. And you can
	see only “NOT SUPPORTED” on the display window.
yy	TV remote: It allows you to control the volume of this unit by yourTV remote control even by other
	company’s product. (Page 44)
	To turn on or off theTV Remote function, press and hold SOUND EFFECT for about 3 seconds and
	press it again.

, SupportedTV brands

LG	Panasonic	Philips	Samsung	Sharp	Sony	Toshiba	Vizio

C/V(Skip)

D-- Press Cor Vto go to next or previous file.

N(Play/Pause)

E-- Starts playback. / Pauses playback.

8 (Night time)

F-- It is useful when you want to watch movies at low volume late at night.It makes to reduce the sound intensity and improve fineness and softness.

Press 8 to activate Night time mode.To cancel it, press 8 again.

AUTO POWER

G-- It allows the unit to turn on and off automatically by input signal: Optical (Page 44)

F (Function)

H-- Select the function and input source by pressing F repeatedly.

[(Mute)

I-- Press [to mute your unit.To cancel it, press [again.

-- Enables Google Assistant to receive your voice commands while watching TV (not necessary when

Jlistening to music through Wi-Fi or Bluetooth, you can just say “Hey Google”).

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To cancel it, press again. (Page 35)

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12 Getting Started

(Sound tuning)
-- Adjusts sound level of each speaker.
Select the speaker you want to adjust by using	and adjust the sound level by using VOL o/p.

,Adjusting rear speakers level is applied only when the rear speakers are connected.

,See the page 13 for more information of speakers.

		Display	Description	Range
		WF	Sub Woofer	-15 ~ 6
		C	Center	-6 ~ 6
	K
		OVC	Overhead Volume Control	-6 ~ 6
		S	Side	-6 ~ 6
		R	Rear	-6 ~ 6
		ROV	RearTop	-6 ~ 6
		TRE	Treble	-5 ~ 5
		BAS	Bass	-5 ~ 5

yy Surround sound: It allows you to enjoy surround sound with rear speakers. (Page 25)

To turn on or off the surround sound, press and holdfor about 3 seconds and press it again.

J(Information)

-- You can display various information of the input source by pressing J.

L-- Wi-Fi: Connected Application name

-- BT (Bluetooth): Connected Bluetooth device name

-- OPT (Optical)/ARC/E-ARC/HDMI1/HDMI2 (HDMIIN 1/HDMIIN 2): Audio format

Getting Started 13

Speakers position

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C

C

D

D

E

B

A

B

FF

G G

A Center speaker

B Front speakers

C Top speakers

D Side speakers

E Subwoofer

F Rear top speakers

GRear speakers

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14 Getting Started

Installing the sound bar

You can hear the sound by connecting the unit to the other device:TV, Blu-ray disc player, DVD player, etc.

Place the unit in front of theTV and connect it to the device you want. (Pages 28 - 32)

You can place the wireless subwoofer anywhere in your room. But it is better to place the subwoofer near the main unit.Turn it slightly toward the center of the room to reduce the wall reflections.

For the best surround sound, place the speakers as shown below.

>>Caution

yy For best performance of wireless connection such as Bluetooth or wireless subwoofer, do not install the unit on Metallic furniture because wireless connection communicates through a module positioned on the bottom of the unit.

yy Be careful not to make scratches on the surface of the Unit /Subwoofer when installing or moving them.

LEFT			RIGHT
(Left channel)			(Right channel)

,,Note

yy If the sound bar covers the remote sensor of theTV, please separate distance between the sound bar andTV by 10 ~ 15 cm or more.

yy The illustration above may differ from actual units.

yy The wireless rear speakers are designed for a pair. When installing the speakers, make sure the position of the speakers that is marked on the rear of the speakers.

Getting Started 15

Mounting the unit on a wall

>>Caution

yy Do not install this unit upside down.It can damage the parts of this unit or be the cause of personal injury.

yy Do not hang onto the installed unit and avoid any impact to the unit.

yy Secure the unit firmly to the wall so that it does not fall off.If the unit falls off, it may result in an injury or damage to the product.

yy When the unit is installed on a wall, please make sure that a child does not pull any of connecting cables, as it may cause it to fall.

You can mount the main unit on a wall.

Preparation materials

Unit

Wall bracket install guide Wall bracket

Screws

(Not supplied)

Screws (A)

Wall plug

,,Note

Screws (A) and Wall Plugs are not supplied for mounting the unit. We recommend the Hilti (HUD-1 6 x 30) for the mounting.

>>Caution

Because it is difficult to make a connection after installing this unit, you should connect the cables before installation.

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16 Getting Started

1. Match theTV’s BOTTOM EDGE of Wall bracket	5. Put the unit on the brackets to match screw
install guide with the bottom ofTV and attach to	holes on the bottom of the unit.
the position.

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2.When you mount it on a wall (concrete), use the wall plugs. You should drill some holes. A guide sheet (Wall bracket install guide) is supplied to drill. Use the sheet to check the point to drill.

3.Remove the Wall bracket install guide.

4.Fix the brackets with screws (A) as shown in the illustration below.

6. Fix the unit with the screws firmly.

,,Note

To detach the unit, perform it in reverse order.

	Getting Started 17
Mounting the wireless rear	1. Fix the brackets with screws (A) to a suitable
speakers	position on a wall.

You can mount the wireless rear speakers on a wall.

Preparation materials

Wireless rear speakers

Wall brackets

Screws

(Not supplied)

Screws (A)

Wall plug

,,Note

Screws (A) and Wall Plugs are not supplied for mounting the unit. We recommend the Hilti (HUD-1 6 x 30) for the mounting.

2.Put the wireless rear speaker on the bracket to fit the screw hole on the bottom of the speaker.

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18 Getting Started

3.Fix the wireless surround speaker with the supplied screw firmly.

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,,Note

To detach the unit, perform it in reverse order.