LG Electronics PCS200R User Manual

PCS200R Pro:Centric 

®

Server

Installation & Setup Guide

Warranty

© Copyright 2015 LG Electronics U.S.A., Inc.

P/N: 206-4227 (Rev F)

For Customer Support/Service, please call: 1-888-865-3026

The latest product information and documentation is available online at: www.LGsolutions.com

WARNING

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING:

TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER­SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert

the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that
may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence

of important operating and maintenance (servicing) instructions in the literature accompanying the
appliance.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases,

shall be placed on the apparatus.

L’appareil ne doit pas être exposé à des égouttements d’eau ou des éclaboussures et de plus qu’aucun

objet rempli de liquide tel que des vases ne doit être placé sur l’appareil.

WARNING:

This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.

FCC NOTICE (For USA and Canada):

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device. Any changes or modifications in
construction of this device which are not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

CAUTION:

Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A.,
Inc. Unauthorized modification could void the user’s authority to operate this product.

COMPLIANCE:

The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.

2000 Millbrook Drive, Lincolnshire, IL 60069, USA • Phone: [phone]

Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.

2

2000 Millbrook Drive, Lincolnshire, IL 60069

© Copyright 2015 LG Electronics U.S.A., Inc.

206-4227

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings.
Install in accordance with the manufac­turer's instructions.

8. Do not install near any heat sources, such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.

9. Do not defeat the safety purpose of the
polarized or grounding-type plug. A polar­ized plug has two blades with one wider
than the other. A grounding-type plug has
two blades and a third grounding prong.
The wide blade or the third prong are
provided for your safety. If the provided
plug does not fit into your outlet, consult
an electrician for replacement of the
obsolete outlet.

10. Protect the power cord from being walked
on or pinched, particularly at plugs,
convenience receptacles, and the point
where it exits from the apparatus.

11. Only use attachments/accessories
specified by the manufacturer.

12. Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination
in order to avoid injury from tip-over.

13.

Refer all servicing to qualied service

personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or
has been dropped.

14. Power Sources

This product should be operated only from the

type of power source indicated on the marking
label. If you are not sure of the type of power
supply to your INSTALLATION, consult your
product dealer or local power company.

15. Overloading

Do not overload wall power outlets and

extension cords as this can result in a risk of
fire or electric shock.

16. Disconnect Device

The AC mains plug is used as the disconnect

device. The disconnect device must remain
readily operable.

17. Object and Liquid Entry

Never push objects of any kind into this

product through openings as they may touch
dangerous voltage points or short-out parts
that could result in a fire or electric shock.
Never spill liquid of any kind on the product.
Do not use liquid cleaners or aerosol cleaners.

18. Outdoor Use
Warning: To prevent fire or shock
hazards, do not expose this product
to rain or moisture.

19. Wet Location

Do not use this product near water or mois-

ture or in an area, such as a basement, that
might become flooded. The apparatus shall
not be exposed to dripping or splashing and
no objects filled with liquids, such as vases,
shall be placed on the apparatus.

20. Test Equipment

In some cases, LG has supplied or recom­mended the use of test equipment and
devices for the setup and testing of the equip­ment. The operation and maintenance of test
equipment is described in their associated
instruction manuals. Please refer to these
manuals for explicit instructions regarding the
safe use and handling of the equipment.

(Continued on next page)

206-4227

3

IMPORTANT SAFETY INSTRUCTIONS

(Continued from previous page)

21. Damage Requiring Service

Unplug this product from the wall power

outlet and refer servicing to qualied service

personnel under the following conditions:

a. If the power-supply cord or plug is damaged.

b. If liquid has been spilled, or objects have

fallen into the product.

c. If the product has been exposed to rain or

water.

d. If the product does not operate normally

by following the operating instructions.
Adjust only those controls that are covered
by the operating instructions, as an
improper adjustment of other controls may
result in damage and will often require

extensive work by a qualied technician to

restore the product to its normal operation.

e. If the product has been dropped or the

cabinet has been damaged.

f. If the product exhibits a distinct change in

performance.

Caution: Refer all servicing to qualied

service personnel.

22. Servicing

23. Replacement Parts

When replacement parts are required, be sure

24. Safety Check

25. Handling Notice

Caution: These servicing

instructions are for use by qualied

service personnel only. To reduce

the risk of electrical shock, do not perform
any servicing other than that described in
the operating instructions unless you are

qualied to do so.

the service technician uses replacement parts

specied by the manufacturer or that have the

same characteristics as the original parts.

Unauthorized substitutions may result in re,

electric shock, or other hazards.

Upon completion of any service or repairs to
this product, ask the service technician to
perform safety checks to determine that the
product is in proper operating condition.

Caution: Only qualified service
personnel should handle and install
this unit. A series of screws with

lock washers are used to secure the top
and bottom covers of the unit. Use
caution when handling the unit as the
lock washers may have rough edges. Do
NOT run your fingers over the top and
bottom covers of the unit.

4

206-4227

IMPORTANT SAFETY INSTRUCTIONS

PCS200R Rack Installation

(also see pages 11 to 12)

• Wear a properly grounded, antistatic wrist strap
to avoid causing electrostatic (ESD) damage to
the PCS200R.

• Carefully slide the PCS200R into a standard
19-inch equipment rack.

• When mounting in the rack, make sure to use
the appropriate hardware. ALL FOUR MOUNT­ING SCREWS MUST BE USED.

• This equipment is not designed to support
other devices. Do NOT stack other equipment
on the top of the PCS200R.

• Rear cabling must be dressed and supported
so that the weight of the cabling is not a strain
on the PCS200R connectors.

• MOUNTING OF THE EQUIPMENT IN THE
RACK SHOULD BE SUCH THAT A HAZARD­OUS CONDITION IS NOT ACHIEVED DUE TO
UNEVEN MECHANICAL LOADING.

Rack-mount Considerations

A. Elevated Operating Ambient
If installed in a closed or multi-unit rack

assembly, the operating ambient temperature
of the rack environment may be greater than
room ambient. Therefore, consideration should
be given to installing the equipment in an
environment compatible with the maximum
ambient temperature (Tma) specified by the
manufacturer (see Specifications information
in this document).

B. Reduced Air Flow
Installation of the equipment in a rack should

be such that the amount of air flow required
for safe operation of the equipment is not
compromised. To ventilate the system nor­mally and avoid overheating, leave at least
1 inch (2.5 cm) on each side (including top
and bottom) of the PCS200R. Do NOT stack
other equipment on the top of the PCS200R.
Also, ensure that the unit’s AC power adapter
is never stacked or bundled with other AC
power adapters. Each adapter should have
adequate ventilation and should be isolated
from other heat sources.

C. Circuit Overloading
Consideration should be given to the

connection of the equipment to the supply
circuit and the effect that overloading of the
circuits might have on overcurrent protection
and supply wiring.

D. Reliable Earthing

Maintain reliable earthing of rack-mounted

equipment. Particular attention should be
given to supply connections other than direct
connections to the branch circuit (e.g., use of
power strips).

E. Mains Outlet Earthing

The apparatus with Class I construction must

be connected to a mains socket outlet with a
protective earthing connection.

206-4227

5

Table of Contents

Safety Warnings ....................... 2

Important Safety Instructions. . . . . . . . . . . . 3 – 5

Table of Contents ...................... 6

PCS200R Product Description ............ 7

Setup Information ................... 8 – 9

Rear and Front Panel Overviews ......... 10

Rack Installation ...................11 – 12

Typical Rack Installation ...............11

Rack-mount Considerations ............ 12

System Setup .....................13 – 19

Typical Setup Flow Chart for PCS200R

with ASI Output .......................13

Typical Setup Flow Chart for PCS200R

with RF Output ........................14

Typical Setup Flow Chart for PCS200R

with IP Output ........................15

VPN Network Connections Overview .... 15

Typical System Installation ............. 16

Network and Communication Setup ....... 20

PCS200R Configuration Options. . . . . . . 21 – 30

Log In to the PCS200R and Access

the Main Menu ...................... 21

View System Information .............. 22

Configure Network Settings ............ 22

Set the Time Zone ................... 25

Set the Date and Time ................ 27

Change the Login Password ........... 28

Monitor the System .................. 29

Format the Solid State Drive File System . 30

Update the PCS200R Operating System

via Ethernet ........................ 30

Update the PCS200R Operating System

via Serial Link ....................... 31

Update the VPN Setup ................ 31

Shut Down the System ............... 32

Reset the System .................... 32

Exit the Current Session .............. 32

Reference: Using an SSD Storage

Device with the PCS200R ............33 – 34

Troubleshooting ................... 35 – 36

PCS200R Setup ..................... 35

PCS200R Communication ............. 36

Specifications ........................ 37

Document Revision History / Notes ....... 38

Open Source Software Notice ............ 39

Warranty .....................Back Cover

Notes

• Design and specications subject to change without prior notice.

• This document provides examples of typical command line interface displays. Your displays may vary from those
shown in this document.

6

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PCS200R Product Description

The LG PCS200R Pro:Centric ® server is a stand-alone, remotely-controlled processor and
controller for the Pro:Centric system. The server can be used to capture data from an Internet
source, assemble the data as display pages, and output the pages in DTV format over ASI, RF,
or IP.

Features

• Three output options: ASI, RF, or IP

− ASI output: The PCS200R generates one channel for GEM data only or multiplexed
GEM/site data.

− RF output: Both QAM-B (6 MHz) and DVB-C (7 MHz or 8 MHz) modulations are supported.
The PCS200R generates one 256-QAM or 64-QAM RF channel for GEM/site data.

− IP output: The PCS200R generates two multicast streams for GEM/site data.

• Customer may work with content provider to create Pro:Idiom ® encrypted content on a
SATA solid state drive (SSD) for RF or IP video playout channels

− RF output: In addition to the GEM/site data channel, the PCS200R generates up to seven
contiguous 256-QAM or 64-QAM RF channels for video playout. Each of these channels
supports either two or three program streams multiplexed on each channel. This capability
provides output of up to 21 programs of video content.

− IP output: In addition to two multicast streams for GEM/site data, the PCS200R generates
21 multicast data streams for video playout. Each data stream supports one program. This
capability provides output of up to 21 programs of video content.

• Provides remote management capability over Ethernet

• Small, lightweight chassis

• 19-inch rack-mountable

• 1U height prole to minimize rack space usage

An Internet browser-based Admin Client graphical user interface (GUI), provided for system
integrator (SI) partners and lodging/institution administrators, facilitates support and
maintenance of the Pro:Centric system. The Admin Client enables users to remotely manage

system backups, output conguration, software updates, portal/information section content,
TV conguration settings, etc.

206-4227

7

Setup Information

Check the following items before you begin the PCS200R installation and setup procedures.

Note: Once the PCS200R hardware is installed and the initial setup completed, output parameters

are congured in the Pro:Centric server Admin Client. Along with this document, it is recommended

that you have a copy of the Pro:Centric Server Admin Client User Guide readily available.

PCS200R

__ Unpack the PCS200R Pro:Centric server unit and all accessories.

PCS200R Accessories: • AC Power Cord and Adapter

• Four M3 x 5 mm screws for (optional) SATA SSD assembly

• Four lock washers for (optional) SATA SSD assembly

__ Select the location for mounting the PCS200R. Ensure adequate ventilation is available

__ Obtain the necessary attachment hardware to mount the PCS200R chassis in its targeted

location.

__ Plan and install the necessary cabling and network (Ethernet) and AC power access for

the PCS200R. You also will need the following to connect a PC directly to the PCS200R for
system setup purposes: FTDI TTL-USB cable (P/N TTL-232R-5V-AJ).

SATA Solid State Drive (Optional)

__ To provide additional media/video playout channels, a customer-supplied SATA solid state

drive may be installed in the SSD slot on the PCS200R rear panel. The solid state drive used
must be UL listed, FCC compliant, and/or other applicable agency-recognized/listed. (Maximum
current draw = +5V DC @ 2.0 Amps)

Video Channel Assignments for RF Output (QAM-B) with Solid State Drive

Each input program is limited to one-half or one-third of the output channel bitrates (Mbps), which
in turn are dependent on the modulation format. 256-QAM modulation supports up to 38.8 Mbps,
and 64-QAM modulation supports up to 26.97 Mbps.

__ Create a channel assignment plan for the installation site, or modify an existing plan to

incorporate the RF output of the PCS200R. Ensure that up to eight contiguous CATV broad­cast channels are allocated for the PCS200R RF output. The PCS200R uses a 256-QAM or
64-QAM modulation format, thereby occupying approximately 48 MHz of frequency spectrum.

The RF start channel is user-assigned during system setup (in the Admin Client), and the
remaining channels (up to seven) are then automatically assigned per EIA-542 STD CATV
frequency allocation standards. For example, if the RF start channel assignment is channel 2,
the seven remaining channels will be 3, 4, 5, 6, 95, 96, and 97. Refer to EIA-542 STD CATV
frequency allocation tables for further information as required.

The highest available RF channel number for the PCS200R is 135. Thus, to allocate all eight
channels available for PCS200R RF output, the RF start channel must be set no higher than 128.

__ Find a location on the frequency spectrum that is free of existing noise.

.

8

206-4227

Setup Information (Cont.)

Video Channel Assignments for RF Output (DVB-C) with Solid State Drive

Each input program is limited to one-half or one-third of the output channel bitrates (Mbps), which
in turn are dependent on the modulation format. 256-QAM modulation supports up to 45.05 Mbps
(7 MHz bandwidth) or 50.87 Mbps (8 MHz bandwidth), and 64-QAM modulation supports up to

33.79 Mbps (7 MHz bandwidth) or 38.15 Mbps (8 MHz bandwidth).

__ Create a channel assignment plan for the installation site, or modify an existing plan to

incorporate the RF output of the PCS200R. Ensure that up to eight contiguous CATV channel
frequencies are allocated for the PCS200R RF output. The PCS200R uses a 256-QAM or
64-QAM modulation format, thereby occupying approximately 56 MHz or 64 MHz (depending
on channel bandwidth) of frequency spectrum.

The RF start channel frequency is user-assigned, in KHz, during system setup (in the Admin
Client), and the remaining channel frequencies (up to seven) are then automatically assigned in
accordance with the specied bandwidth. For example, if the RF start channel frequency assign­ment is 57000 KHz with a 7 MHz bandwidth, the seven remaining channel frequencies will be
64000 KHz, 71000 KHz, 78000 KHz, 85000 KHz, 92000 KHz, 99000 KHz, and 106000 KHz.

The highest available RF channel frequency for the PCS200R is 861000 KHz.

__ Find a location on the frequency spectrum that is free of existing noise.

Video Channel Assignments for IP Output with Solid State Drive

Each IP stream is limited to 19.4 Mbps.

__ The PCS200R outputs IPv4 multicast streams. Ensure the institution’s IP network and room

receivers support IPv4 multicast and that the network is capable of selectively routing multicast
traffic. Refer to vendor equipment documentation for further information.

__ Create a channel assignment plan for the installation site, or modify an existing plan to

incorporate the IP output of the PCS200R. Ensure that up to 23 unused and unreserved IPv4
multicast addresses, within the designated range 224.0.0.0 to 239.255.255.255, are allocated
for the PCS200R IP output.

The IP start channel is user-assigned during system setup (in the Admin Client), and the
remaining channel assignments are then automatically incremented. For example, if the IP start
channel assignment is 227.0.0.40, the remaining channels will be 227.0.0.41, 227.0.0.42, etc.

__ Reserve one User Datagram Protocol (UDP) port for the multicast data streams. You can use

the system default (1234) or another unassigned port number, for example, 50000, 50001, etc.

The port must avoid conict with other protocols in use.

Note: Refer to the IANA IPv4 Multicast Address Space Registry and/or the IANA Service Name
and Transport Protocol Port Number Registry for further IP address/port information as required.

ASI Output (Optional)

ASI output supports up to 19.4 Mbps each for GEM and site data (total of 38.8 Mbps).

__ If the system is using ASI output, install the modulator and upconverter that will receive

the ASI output signal from the PCS200R. Refer to the manufacturer’s documentation.

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9

Rear and Front Panel Overviews

PCS200R Rear View

SSD (OPTIONAL)

MAXIMUM CURRENT +5V DC @ 2.0A

SSD Slot

(for SATA solid state

drive functionality)

RF OUT

(0 dBmV)

Disconnect Device

The AC mains plug is used as the disconnect device. The disconnect device
must remain readily operable.

MODEL: PCS200R DATE: xx/xx/xx
I IIIII IIIIIIII IIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIIIIIIIIII

RF-OUT

*201-1252008*

0 dBmV

FIRMWARE VER:
Rx.x

MAC ADDRESS:
<Eth0>
xx:xx:xx:xx:xx:xx
<Eth1>
xx:xx:xx:xx:xx:xx

RF OUT

ASI OUT

FEATURE

& CONTROL

(Ethernet) Ports

RF-OUT

ASI-OUT

Feature Port Control Port

Service Port

USB Port

(service use

Service Port

only)

SERVICE USE ONLY

POWER

12V

AC Power

Cord & Adapter

RF OUT (0 dBmV) Connector

Reserved for service technician use only. When not in use, this connector must
remain terminated with attached terminator accessory.

USB Port

Reserved for service technician use only.

PCS200R Front View

PWR

POWER LED

Ventilation

Air flow must not be obstructed. To ventilate the system normally and avoid
overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom)
of the PCS200R. Do NOT stack other equipment on the top of the PCS200R.

Screws with Lock Washers

Only qualified service personnel should handle and install the PCS200R. A series
of screws with lock washers are used to secure the top and bottom covers of the
PCS200R. Use caution when handling the unit as the lock washers may have
rough edges. Do NOT run your fingers over the top and bottom covers of the unit.

10

206-4227

Rack Installation

PWR

Typical Rack Installation

1. To avoid causing electrostatic (ESD) damage to the PCS200R during installation, attach an
antistatic wrist strap to a properly grounded rack/object and put it on.

2. (Optional) As shipped, the PCS200R mounting brackets are attached ush with the front of
the unit (see diagram a). If desired, the mounting brackets may be detached from the unit

and reattached, for example, so that they are ush with the rear of the unit (see diagram b).

If you wish to change the location/orientation of the mounting brackets, carefully remove

each of the four (M4 x 10 mm) screws and attendant washers (one at and one lock washer

per screw) holding each bracket in place. Then, use the same screws and washers to
reattach the mounting brackets in the desired location.

3. Carefully slide the chassis into a standard 19-inch equipment rack.

4. Use all four mounting screws to secure the chassis to the rack.

(a)

206-4227

(b)

To rack

PWR

To rack

SSD (OPTIONAL)

MAXIMUM CURRENT +5V DC @ 2.0A

MODEL: PCS200R DATE: xx/xx/xx
I IIIII IIIIIIII IIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIIIIIIIIII

RF-OUT

*201-1252008*

0 dBmV

RF-OUT

ASI-OUT

FIRMWARE VER:
Rx.x

MAC ADDRESS:
<Eth0>
xx:xx:xx:xx:xx:xx
<Eth1>
xx:xx:xx:xx:xx:xx

Feature Port Control Port

Service Port

SERVICE USE ONLY

POWER

12V

Use at washer and

lock washer with each
M4 x 10 mm mounting
bracket screw.

11

Rack Installation (Cont.)

Front View
of Rack Cabinet

1 inch minimum

PWR

1 inch minimum

Rack-mount Considerations

A. Elevated Operating Ambient
If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack

environment may be greater than room ambient. Therefore, consideration should be given to
installing the equipment in an environment compatible with the maximum ambient temperature
(Tma) specified by the manufacturer (see Specifications information in this document).

B. Reduced Air Flow
Installation of the equipment in a rack should be such that the amount of air flow required for

safe operation of the equipment is not compromised. To ventilate the system normally and
avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the
PCS200R. Do NOT stack other equipment on the top of the PCS200R unit. Also, ensure that
the unit’s AC power adapter is never stacked or bundled with other AC power adapters. Each
adapter should have adequate ventilation and should be isolated from other heat sources.

C. Circuit Overloading

Consideration should be given to the connection of the equipment to the supply circuit and the

effect that overloading of the circuits might have on overcurrent protection and supply wiring.

D. Reliable Earthing

Maintain reliable earthing of rack-mounted equipment. Particular attention should be given to

supply connections other than direct connections to the branch circuit (e.g., use of power strips).

E. Mains Outlet Earthing

The apparatus with Class I construction must be connected to a mains socket outlet with a

protective earthing connection.

12

206-4227