LG LW9424-B Owner’s Manual

MODELS

LW9424 Megapixel Network PTZ Camera

2 Safety Information

Safety Information

This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature

accompanying the product.

FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made.

REGULATORY INFORMATION: FCC Part 15

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

A suitable conduit entries, knock-outs or glands shall be provided in the cable entries of this product in the end user.

Caution: Danger of explosion if battery is incorrectly replaced. Replaced only with the same or equivalent

type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Holes in metal, through which insulated wires pass, shall have smooth well rounded surfaces or shall be provided with brushings.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

		Safety Information 3
	Warning: Do not install this equipment in a confined	LG Electronics hereby declares that
	space such as a bookcase or similar unit.	this/these product(s) is/are in
	Warning: Wiring methods shall be in accordance with	compliance with the essential
	the National Electric Code, ANSI/NFPA 70.	requirements and other relevant
	Warning: This is a class A product. In a domestic	provisions of Directive 2004/108/EC,
	environment this product may cause radio interference	2006/95/EC, and 2009/125/EC.
	in which case the user may be required to take
	adequate measures.	European representative :
	Warning: To reduce a risk of fire or electric shock, do
	not expose this product to rain or moisture.	LG Electronics Service Europe B.V.
	Caution: This installation should be made by a qu	Veluwezoom 15, 1327
	alified service person and should conform to all local	AE Almere. The Netherlands
	codes.	(Tel : [phone])
	Caution: To avoid electrical shock, do not open the
	cabinet. Refer servicing to qualified personnel only.
	Caution: The apparatus should not be exposed to
	water (dripping or splashing) and no objects filled	Disposal of your old appliance
	with liquids, such as vases, should be placed on the
	apparatus.	1. When this crossed-out wheeled bin
	Caution: This product employs a Laser System. To	symbol is attached to a product it means
	ensure proper use of this product, please read this	the product is covered by the European
	owner’s manual carefully and retain it for future	Directive 2002/96/EC.
	reference. Should the unit require maintenance,	2. All electrical and electronic products
	contact an authorized service center. Performing	should be disposed of separately from
	controls, adjustments, or carrying out procedures	the municipal waste stream via
	other than those specified herein may result	designated collection facilities appointed
	inhazardous radiation exposure. To prevent direct	by the government or the local
	exposure to laser beam, do not try to open the	authorities.
	enclosure. Visible laser radiation when open. DO NOT	3. The correct disposal of your old
	STARE INTO BEAM.	appliance will help prevent potential
		negative consequences for the
		environment and human health.
	To disconnect power from mains, pull out the mains
	cord plug. When installing the product, ensure that	4. For more detailed information about
	the plug is easily accessible.	disposal of your old appliance, please
		contact your city office, waste disposal
		service or the shop where you purchased
		the product.
		EEE Compliance with Directive. (for Turkey only)

4 Safety Information

IMPORTANT SAFETY

INSTRUCTIONS

1.Read these instructions.

2.Keep these instructions.

3.Heed all warnings.

4.Follow all instructions.

5.Do not use this apparatus near water.

6.Clean only with dry cloth.

7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10.Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11.Only use attachments/accessories specified by the manufacturer.

12.Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13.Unplug this apparatus during lightning storms or when unused for long periods of time.

14.Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,

such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Safety Precautions

Do not attempt to disassemble the camera

To prevent electric shock, do not remove screws or covers. There are no user serviceable parts inside. Ask a qualified service personnel for servicing.

Avoid the camera with direct sunlight

Do not aim the camera at bright objects. Whether the camera is in use or not, never face it with direct sunlight or other extremely bright objects. Otherwise blooming or smear may be caused.

Handle the camera with care

Do not abuse the camera. Avoid striking, shaking, etc. The camera could be damaged by improper handling or storage.

Do not use strong solvents or detergents

Use a dry cloth to the camera when it is dirty. If it is hard to remove the dirt on the camera, use a mild detergent and wipe it gently.

Do not install this camera upside down

This camera is designed for mounting on the ceiling or wall. If you install this camera upside down, for example, mounted on the floor, it may cause malfunction.

Do not use the camera in such places as shown below. The lens may become cloudy due to condensation if the camera is used under the following conditions.

Rapid temperature fluctuation by switching an air conditioner on and off.

Rapid temperature fluctuation due to frequent door opening and closing.

Use in an environment where eyeglasses become foggy.

Use in a room filled with cigarette smoke or dust.

If the lens becomes cloudy due to condensation, remove the dome cover and wipe all moist surfaces

with a soft cloth.

Before operating, please check proper

Safety Information 5

temperature, humidity and power source ratings.

Use the camera under conditions where temperature is from -10 °C to 50 °C and humidity is below 80 %. The input power source is AC 24 V.

Consumables

Parts having contacts such as the lens-drive motors, cooling fan built inside the camera are subject to wear with time. About replacement and maintenance of such parts, please ask the nearest service center.

Camera Installation Location

Discuss the installation location for the camera with your retailer, and select a place that is strong enough for the installation.

Install the camera on a ceiling (concrete, etc.) at a location that is sufficiently strong to support it.

Install the camera body on the foundation section of the building or sections having sufficient bearing strength.

Never install or use the camera in the following locations

Do not install it in areas exposed to direct sunlight or rain.

Do not install the camera near the air outlet of an air conditioner.

Near a swimming pool or other areas where chemicals are used.

Food preparation areas and other locations where there are large amounts of steam vapor and oil, in flammable atmospheres, other special environments.

Areas where radiation, X-rays, strong electric waves, or magnetism is generated.

At sea, in coastal areas, or in areas where corrosive gas is being generated.

Areas outside of the allowable ambient operating temperature range.

About Static Electricity Removal

Before installing the camera, touch a metal case or other metallic parts with your hand to remove static electricity from your body.

Do not install in areas subjected to high amounts of humidity or dust.

Doing so may cause internal components to damage more easily or malfunction.

Do not wire cables near power lines.

Tightening the Screws

Screws should be tightened sufficiently in accordance with the materials and structure of the installation location. After tightening the screws, visually inspect them to make sure there is no unevenness and that each screw is tight.

6	Safety Information

Contents
Safety Information ..............................................................	2
IMPORTANT SAFETY INSTRUCTIONS.................	4
Safety Precautions......................................................	4
Preparation.............................................................................	7
Introduction...................................................................	7
Feature.............................................................................	7
Accessories ....................................................................	8
Optional Accessories.................................................	8
Part Names and Functions .....................................	9
Installation............................................................................	10
Connection ..................................................................	10
Basic Connection Overview .........................	10
ALARM input connection..............................	11
ALARM output connection ..........................	11
Connecting power source ............................	11
Connecting Network.......................................	11
Connecting IP Reset Cable...........................	11
Connecting Audio ............................................	11
Camera ID Setting............................................	11
Protocol and baud rate settings................	12
Mounting the camera.............................................	13
Wall mount (optional) ....................................	13
System Operation .............................................................	14
Remote Video Monitoring....................................	14
Initialization of IP address.....................................	15
Remote Configuration.....................................................	16
Using Web Brower ...................................................	16
System Configuration .............................................	17
Video Configuration ................................................	19
Audio Configuration................................................	22
Network Configuration ..........................................	23
Serial Configuration.................................................	26
Event Configuration.................................................	28
PTZ Configuration ....................................................	31
Record Configuration..............................................	34
User Configuration...................................................	38
Camera Configuration ............................................	39
Open source software notice.......................................	42
Appendix...............................................................................	43
Specifications..............................................................	43
Dimension ....................................................................	45

Preparation 7

Preparation

Introduction

This User Manual provides information on operating and managing the megapixel IP PTZ camera. The Manual includes instructions of installation, operation and configuration of megapixel IP PTZ camera as well as how to make troubleshooting.

Feature

This product is a megapixel PTZ network-based camera with remote live monitoring, audio monitoring and control via an IP network such as LAN, ADSL/VDSL, and Wireless LAN.

Camera

1/3” 2 MegaPixel CMOS

x20 optical zoom, x12 digital zoom True Day & Night (ICR)

Video

Highly efficient compression algorithm, H.264 & MJPEG support

Resolutions: CIF (352x240) – HD (1920x1080)

Wide range of transmission rates: 256kbps ~ 10Mbps Motion detection

Composite video output

Audio

Multi-transmission mode: Simplex (megapixel IP PTZ camera  Client PC, Client PC  megapixel IP PTZ camera), Full Duplex

Network

Fixed IP & Dynamic IP (DHCP) support 1:1, 1:N support

Multicasting

Various types of Protocol support : TCP/IP, UDP, Multicast, DHCP, SMTP, HTTP, SNMP, RTP, RTSP

Serial Data

RS-485 support

Sensor and Alarm

Support direct connections of external sensor and alarm devices

Event Alarm notification.

2 alarm sensor Inputs and 2 alarm Output relays are available

If an external sensor is activated, camera can be set to move to the corresponding Preset position.

User Interface

Live monitoring and system configuration through LG Smart station and LG Smart Web Viewer.

High Reliability

Reliable embedded system

System Recovery using dual watchdog

Powerful Pan/Tilt Functions

Max. 360 /sec high speed Pan/Tilt Motion

Using Vector Drive Technology, Pan/Tilt motions are accomplished in a shortest path. As a result, time to target view is reduced dramatically and the video on the monitor is very natural to watch.

For jog operation using a controller, since ultra slow speed 0.05 /sec can be reached, it is very easy to locate camera to desired target view. Additionally it is easy to move camera to a desired position with zoom-proportional pan/tilt movement.

Preset, Pattern, Swing, Group

MAX. 128 Presets are assignable and characteristics of each preset can be set up independently,

Max. 8 set of Swing action can be stored. This enables to move camera repetitively between two preset positions with designated speed.

Max. 4 of Patterns can be recorded and dplayed back. This enables to move camera to follow any trajectory operated by joystick as closely as possible.

Max. 8 set of Group action can be stored. This enables to move camera repetitively with combination of Preset or Pattern or Swing. A Group is composed of max. 20 entities of Preset/Pattern/Swings.

PTZ(Pan/Tilt/Zoom) Control

With RS-485 communication, max. 255 of cameras can be controlled at the same time.

Pelco-D or Pelco-P or LG multix protocol can be selected as a control protocol in the current version of firmware..

Easy Installation and Perfect Outdoor Environment Compatibility

Fans and heaters are built-in in camera for cold and hot temperature environment. Also idealistic

8Preparation

mechanical design protects camera from water and dust. (IP 66)

It is easy to install and maintain camera with terminal for cable connection in brackets.

Accessories

Wrench Driver

Installation CD

Alarm I/O Connector

Screw (SAMS M3X10)

Cover Adaptor

Mount Adaptor

Dome Cover Ass’y

Optional Accessories

Wall

Mount

Bracket

[Screws : Machine M14 50,

Hex Lag #14 50]

Pole

Mount

Bracket

[Screws : Machine M14 50,

Hex Lag #14 50]

Para

Mount

Bracket

[Screws : Machine M14 50,

Hex Lag #14 50]

9

Part Names and Functions

	Power Connector
	Video Out Connector
	Audio In Connector
DIP Switch	Audio Out Connector

LAN Connector

Alarm I/O Adaptor

Dome Cover

Dome Cover	Do not detach protection vinyl from dome cover before
	finishing all installation process to protect dome cover
	from scratches or dust.
DIP Switch	Sets up camera ID and protocol.
Drop Prevention Spring	This part keeps the camera from dropping during
	installation and maintenance. After install the Bracket,
	please, hang the spring to the drop prevention hook of
	main body as shown in picture for further tasks.
Mounting Screw Hole	This hole is for screws that assembles the main body with
	a bracket.
Alarm I/O Connector	The RS-485 communication cable, alarm in/out connection
	cable and IP Reset cable. (See table “Port Description of
	Alarm I/O Pin out”)
Video (BNC)	Used for the composite video out connection.
LAN Port	Used for the Ethernet connection
Audio Port	Used for the audio in/out connection.

10 Installation

Installation

Megapixel IP Camera can be connected in either 1 to 1 connection where one camera is connected to one PC client or 1 to many connections where one camera can be connected to several PCs.

Connection

Topology

Generally, LW9424 megapixel Network PTZ Camera and PC is connected in 1-to-1 mode or 1-to many configuration.

1:1 Connection .

S ite

R em ote C enter

(P C SW )

One camera is installed at a site where video images are transmitted. A PC is installed at a central location to receive and view the video images on an analog monitor. Audio and serial data are transferred in either direction.

1:N Connection .

S ite R em ote C en ter

In this configuration, a site can be monitored from many remote central locations. Although up to 64 PCs can be connected to one camera, in the real network environment, network bandwidth can limit the maximum connections.

In case that a PTZ is connected to more than 1 client, to get stable images, the number of client is limited for each Bitrate as below.

	Bitrate			NO. of Clients			Bitrate			NO. of Clients
	10Mbps		1				3Mbps		4
	7Mbps		2				2Mbps		5
	5Mbps		3				1Mbps		7

Multicast Mode

If the network supports multicasting, a large number of PCs can be used to receive video effectively from a camera using a single streaming of video and audio. However, multicast mode is possible only when network environment supports multicast.

Smart Station

S ite

R em ote C en ter

Smart station is a Window-based remote monitoring program in order to monitor or control video, audio, and events in real time from several IP cameras. Please refer to the Smart station User Manual for more in detail.

Basic Connection Overview

		Power		DC12V
	INTERNE T
	LAN Cable	RS-485	Controller / DVR
Browser
	Audio	Sensor I/O
MIC Speaker Cable
			IR	Door
			Sensor	Switch
		BNC
			Monitor / DVR
Port Description of Alarm I/O Pin out
Color	Signal	Description
GRAY	ALARM IN <COM>	GROUND
WHITE	ALARM IN 1
GREEN	ALARM IN 2
ORANGE	ALARM OUT <COM>	Relay Common
PINK	ALARM OUT 2	Normal Open Relay Out
BLUE	ALARM OUT 1	Normal Open Relay Out
RED	RS 485 +
B:ACL	RS 485 -
VIOLET	IP RESET	IP Address Reset
BROWN	GND	GROUND

Installation 11

ALARM input connection

Before connecting wires to sensors, check operation voltage and output type of sensors. there are 2 output types in sensor output, Open Collector and Voltage Output, properly connect wires to sensors according to sensor output type.

Sensor Input

ALARM output connection

Relay Output

Maximum allowable electrical load of relay is shown bellow table.

Drive Power	DC Power	AC Power
Max. Load	Max DC 24V, 1A	Max AC 125V, 0.5A

Connecting power source

Carefully check the voltage and current capacity of the rated power. The rated power is indicated in the back of main unit.

After confirming the power source, connect power adaptor and connect the 12V DC connector to the system

For the DC input models, be careful with the polarity of DC power. The system should be permanently damaged by wrong DC input.

In case that the length of the power wire is very long, there may be voltage drop and the system may not work properly. Make the length of the power wire as short as possible.

This camera must always be operated by AC 24 V or DC 12 V Certified/Listed,Class 2 power supply only.

Connecting Network

Plug network cable to Ethernet port (RJ-45 network port).

Connecting IP Reset Cable

Reset its network configuration to the factory defaults. IP address obtain from DHCP server. To initialize the Network setting to the factory default, press the reset button for more than 5 seconds

Connecting Audio

Audio is full-duplex. It is possible to set the mode as Tx-only, Rx-only or Tx-Rx.

Connect AUDIO IN and AUDIO OUT ports to audio devices accordingly.

The Audio signal required is line level, so audio equipment with an amp, mixer or other amplifier should be used.

Camera ID Setting

When you control the camera through RS-485, before installation, you should set the DIP switches to configure the camera ID, communication protocol.

		ON		ON
				1		2				3		4	5			6	7		8
ID numbers of camera are set up with binary
numbers..
See the examples shown below
Pin		1				2				3				4			5				6			7	8
ID Value		1				2				4			8				16			32				64	128
ex) ID=5		on				off				On				off			off				off			off	off
ex) ID=10		off				on				Off				on			off				off			off	off

12Installation

The camera ID range is 1~255. Camera ID must not be 0.

Factory default of Camera ID is 1.

Match the camera ID with Cam ID setting of your DVR or Controller to control the camera.

Protocol and baud rate settings

ON ON

1

2

3

4

Select the appropriate Protocol with DIP switch combination.

	Switch State									Protocol/Baud rate
	P0 (Pin 1)			P1 (Pin 2)			P2 (Pin 3)
	OFF			OFF			OFF			PELCO-D, 2400 bps
	ON			OFF			OFF			PELCO-D, 9600 bps
	OFF			ON			OFF			PELCO-P, 4800 bps
	ON			ON			OFF			PELCO-P, 9600 bps
	OFF			OFF			ON			LG Multix, 9600bps
	Otherwise									Reserved

If you want to control using DVR or P/T controller, their protocol must

be identical to camera. Otherwise, you can not control the camera.

Adjust the DIP switch after turning off the camera. If you changed the camera protocol by changing the DIP switch, the change will be effective after you reboot the camera.

Factory default of protocol is “LG Multix, 9600 bps”.

Installation 13

Mounting the camera

Wall mount (optional)

Place the cover adaptor between the wall mount bracket and the mount adaptor. Then assemble the mount adaptor with the wall mount adaptor with 3 screws(M5 x 15).

Hook up “Drop Prevention Spring” on main body to prevent camera from unexpected drop and pull the wire(s) and cable(s) for the system as below.

Align the arrow stud of the main body with the arrow stud of the cover adaptor and slightly push the main body to the mount adaptor. Then turn the main body clockwise and assemble the main body with the mount adaptor with 3 screws(SAMS M3x10). And align the arrow stud of the cover adaptor with the arrow stud of the main body and turn the cover adaptor counterclockwise.

Remove the sticker and Zoom module cap. Screw the dome cover to the main body and remove the protection vinyl from the dome cover.

Notice

Before starting the installation, make sure that the Camera ID and Protocol are set up properly.

14 System Operation

System Operation

Remote Video Monitoring

There are two ways to monitor video when the center system and LW9424 are connected. In order for a proper operation, an IP address must be set accordingly. Please refer to Remote Setting for further details.

Video Monitoring using Internet Explorer

Open Internet Explorer and enter camera’s IP address.

The system will ask for confirmation to install Active-X control. Once authorized, the Internet Explorer will start to display video images from camera as shown.

Default ID: admin / PW: admin

Video Selection

Select the Video stream to be viewed: Primary or Secondary

This camera is capable of dual streaming; primary streaming and secondary streaming.

Video will be displayed according to the resolution set on video configuration. If dual streaming (“Use Dual Encode” Menu in Video page) is not activated, secondary video is not available

Screen Size

Adjust the Screen size

Screen size is initially adjusted according to the compression resolution. If you click 50% icon, the whole screen size will be reduced to half size.

Digital Zoom

Control the Digital zoom on the screen

The more the camera zooms in, the smaller the square of control panel is. Position of the image can be changed by moving position of the square. Max x5 Digital Zoom is available.

If you press x1, the screen will return to the normal size. This digital zoom function is operated on a web browser and different from digital zoom function of a camera.

PTZ Control Panel (Optical Zoom & Digital zoom built-in the camera)

Control PTZ and PTZ Control Panel is used for controlling external PTZ devices when the external PTZ devices are connected through serial port.

It is possible to make zooming control by Zoom in/out buttons of PTZ control Panel (In order to use digital zoom, select Digital zoom ON in the Camera tab)

Focus Near, Focus Far, Auto Focus, Manual Focus

Adjust the focus of the lens

Select Preset

Set preset position and move to the specific preset position.

-Goto: Move to the selected preset entry if the preset entry is set.

-Set: Set the current position to the selected preset entry.

-Clear: Delete the selected preset entry.

Select List

Run a selected Pattern or Swing or Group.

After selecting an entry in the list, Pattern, Swing or Group button can be pressed. Then, corresponding operation is executed for the selected list.

(Please refer to the PTZ tab to set Pattern, Swing and