Before reading this user guide and getting started, please review the
separate Product Safety and Warranty Information guide for important
product safety and warranty information about your device.
1
2
Table of Contents
Important Customer Information...............................................1
Table of Contents .......................................................................2
The Basics ...................................................................................5
Index .......................................................................................223
The Basics
Phone Overview
Front View
Earpiece
QuickTap
Bar
Back Key
Home Key
NOTES • All screen shots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.
1. Earpiece Lets you hear callers and automated prompts.
2. QuickTap Bar Provides icons for quick, one-touch access to the apps
you use most often.
NOTE You can change the icons in the QuickTap Bar to suit your needs. To reposition, add, or
remove an icon, see page 23.
3. Back Key Tap to return to the previous screen. It also closes pop-up
items such as menus, dialog boxes, and the on-screen keyboard.
4. Home Key Press to return to the Home screen (or your default Home
screen panel from any of the Home screen extension panels). Y
also press it to wake your phone from screen timeout. Press and hold it
to display recently used apps with access to the
NOTE The
Home Key
LED illuminates when you have pending notification(s).
5. Menu Key Tap to open an Options menu with options that affect the
current screen or app. This only applies when available, depending on
the screen or app.
Proximity
Sensor
Front Camera
Lens
Home Screen
Menu Key
Task Manager
ou can
app.
5
6
The Basics
6. Home Screen Displays all of the items needed to operate your phone
including icons for app access, widgets, and the Status Bar (with status
icons) allowing simple touch access to all of its functions and features.
WARNING! Placing a heavy object on the phone or sitting on it can damage the LCD and
touchscreen functions.
7. Front Camera Lens Use to take pictures and record videos of yourself.
You can also use this for video chatting. Keep it clean for optimal
performance.
8. Proximity Sensor Senses proximity toward other objects. When making
and receiving calls, it automatically turns the backlight off and locks the
touchscreen by sensing when the phone is near your ear. This extends
battery life and prevents you from unintentionally activating the
touchscreen during calls.
NOTE Do not block the sensor or near the sensor to avoid problems with the graptouchscreen.
Rear View
Rear Camera
Lens
LED Flash
NFC Touchpoint
Back Cover
Speaker
9. Rear Camera Lens Use to take photos and record videos. Keep it clean
for optimal performance.
10. NFC Touchpoint Use to exchange data with other NFC compatible
devices. T
ap this location to an NFC tag or another NFC compatible
device.
The Basics
11. Speaker Use to listen to the audio from the selected function (e.g.,
music, videos, sound clips, speakerphone, etc.).
12. Back Cover Encloses the battery compartment which protects the
battery and internal antenna.
13. LED Flash Brightens up the captured image or recorded video when
you turn on the flash.
Side Views
Volume Keys
Power/Lock Key
14. Volume Keys Press to adjust the ringer, the media volumes, or the
in-call volume during a call.
TIP With the screen backlight off (asleep), you can press and hold either of the
to activate the
Camera
app.
15. Power/Lock Key Press to turn off the screen backlight and lock the
screen, or turn the screen backlight back on. Press and hold to turn the
phone on/off, restart it, activate/deactivate Airplane mode, and change
the sound settings.
Volume
7
Keys
8
The Basics
Top and Bottom Views
3.5mm
Headset Jack
USB/
Charging
Port
Microphone
16. 3.5mm Headset Jack Allows you to plug in an optional headset for
convenient, hands-free conversations. You can also plug in headphones
to listen to music.
17. USB/Charging Port Allows you to connect the phone and the USB
Cable for use with the Charger Adapter
, or other compatible
accessories.
18. Microphone Transmits your voice to the other caller. It's also used for
voice-activated functions.
Help
The
Help
app allows you to quickly and conveniently view information
about your phone, including How-to videos, Icon glossary, User guide, and
more.
To access Help, from the Home screen, tap the
QuickTap Bar) > the
Apps
tab (if necessary) >
Apps
Help
.
icon (in the
The Basics
Setting Up Your Phone
Step 1. Remove the Back Cover
Place your fingernail in the USB/Charging Port at the bottom of the phone
and pop the back cover off the phone.
Step 2. Insert the Battery
Insert the battery in its compartment, making sure to align the gold
contacts. Press down gently to secure the battery.
9
10
The Basics
Step 3. Replace the Back Cover
Place the cover over the back of the phone, then press down along the
edges to secure the cover.
Step 4. Charge the Phone
Before turning on your phone, fully charge the battery. Be sure to use the
USB Cable and Charger Adapter that came with your phone. Correctly
orient the USB Cable plug before inserting it in the USB/Charging Port to
avoid damage to your phone. See
for more information.
NOTE It’s important to fully charge the battery before initial use of the phone.
Charging the phone
on pages 13 & 14
The Basics
Removing the Battery and SIM Card
Removing the battery
1.
Turn the phone off and insert your fingernail in the USB/Charging Port at the
bottom of the phone, then gently pop the back cover off to remove it.
2. Use the fingertip cutout at the bottom of the battery compartment to lift the
battery out.
11
12
The Basics
Removing the SIM card
The SIM card is pre-installed in your smartphone. If you need to replace
your SIM card, consult the following instructions.
1. Turn the phone off, then remove the back cover and the battery (as
demonstrated in the previous instructions).
2. Locate the slot for the SIM card (the lower of two slots under the back
cover) and gently slide the SIM card out to remove it.
CAUTION If the microSD card is installed in your phone, please remove it from the upper slot
before trying to remove the SIM card.
Inserting and Removing a Memory Card
Inserting a microSD card
1. Remove the back cover (as demonstrated in the
previous instructions) and locate the dual slot
just above the upper-right corner of the battery
compartment. (microSD is inscribed near the
slot opening).
2. Position the microSD card (sold separately) with
the label side facing up and the gold contacts
toward the slot, then carefully slide it into the
upper slot until it's secured in place.
NOTE The microSD card can be easily damaged by improper operation. Please be careful when
inserting, removing, or handling it.
The Basics
To remove the microSD card
1. Unmount the microSD card.
From the Home screen, tap the
>
Settings
>
card
.
2. Remove the back cover and locate the microSD
card slot (as demonstrated in the previous
instructions).
3. Carefully pull the microSD card out to remove it.
Storage > Unmount SD
Menu Key
To unmount the microSD card
It’s important to unmount the microSD card prior to removing it from the
phone to avoid damage to it or the data saved on the card.
1. From the Home screen, tap the
2. Tap
Settings
>
Storage
Unmount SD card
3. Tap
Menu Key
.
.
.
Charging the Phone
Your phone comes with a USB Cable and a Charger Adapter which connect
together to charge your phone. Correctly orient the USB Cable plug before
inserting it in the USB/Charging Port to avoid damaging your phone.
NOTE Please only use an approved charging accessory to charge your LG phone. Improper
handling of the USB/Charging Port, as well as the use of an incompatible charger, may
cause damage to your phone and void the warranty.
1. Correctly orient the USB Cable with the Charger Adapter, and connect
them. As shown below, both the USB logo on the USB Cable and the LG
logo on the adapter will face toward you.
13
Charger
Adapter
USB Cable
14
The Basics
2. The USB/Charging Port is located on the bottom of the phone. Correctly
orient the plug with the port before plugging it in. As shown below, the
USB logo on the cable will face upward.
3. Plug the adapter into an electrical outlet to begin charging.
Charging with the USB Cable
NOTE Make sure to correctly orient the
plug with the port before plugging it in.
When the phone is facing upward, the USB
logo on the cable will also face upward.
USB Cable
You can use your computer to charge your phone. To be able to charge with
the USB Cable, you need to have the necessary USB drivers installed on
your PC first. Connect one end of the USB Cable to the USB/Charging Port
on your phone (as shown above) and connect the other end to a USB port
on your PC. It’s best to use the rear USB port when connecting to a desktop
PC. The USB hub should be powered by an external power source.
NOTE You may experience a slower charging rate when charging from your computer.
Optimizing Battery Life
You can extend your battery’s life between charges by turning off features
that run in the background. You can also monitor how apps and system
resources consume battery power.
Tips to extend the life of your battery
Reduce the screen brightness and set a shorter screen timeout.
Turn off radio communications (such as Wi-Fi, Bluetooth, GPS, etc.) that
you’re not actively using. (Note that the GPS receiver is only turned on
when you’re using an app that makes use of it).
Turn off automatic syncing for Gmail, Calendar, Contacts, and other apps
if you don’t need it.
The Basics
Use the Battery saver feature (accessed in the Settings menu) to control
data activity, Wi-Fi connection, Bluetooth connection, and power used for
the phone such as screen brightness and notification light.
NOTE Allowing other devices to use your device's hotspot connection will drain your battery
more quickly.
To check the battery charge level
From the Home screen, tap the
The battery level (as a percentage of fully charged) and the battery status
(Charging or Discharging) is displayed at the top of the screen.
Checkmark the
the percentage of remaining battery charge on the Status Bar next to the
Battery percentage on status bar
battery icon.
Tap
Battery saver
to view and/or modify your Battery saver settings.
Menu Key
>
Settings
checkbox to display
>
Battery
.
To monitor and control what uses the battery
The Battery use screen allows you to see which apps are consuming the
most battery power. Information on this screen allows you to identify
downloaded apps you may want to turn off when not being used, so you
can get the most out of your battery power.
From the Home screen, tap the
phone > Battery > Battery use. The top of this screen displays a usage
graph and below it, battery usage times. It lists all of the apps or services
using battery power from the greatest amount of energy used to the
least amount.
Tap an app or service in the Battery use screen to see the details about
its power consumption, including either how long since last connected
to a power source or how long you were last running on battery power.
Different apps or services offer different kinds of information, and they
may even include options to modify the settings so you can reduce
power consumption by that app.
Menu Key
> Settings > About
15
16
The Basics
Battery saver mode
Battery saver mode changes certain settings to conserve battery power
until you can recharge your phone. If you turn Battery saver mode On, it will
automatically activate when the battery charge level drops to the level you
set. If Battery saver mode is off, you’ll be prompted to turn on Battery
saver mode when the battery reaches low levels.
1. From the Home screen, tap the
Battery saver > Turn Battery saver on
2. Select the option you want. Choose from
drops to
10%, 20%, 30%
3. Checkmark each battery saving item you want to include. You can set
Auto-sync, Wi-Fi, Bluetooth, Vibrate on touch, Brightness, Screen
timeout, Touch key light, and Notification light.
4. Tap the switch at the top of the screen to turn it
NOTE You can also activate Battery saver mode using the Status Bar. Open the Notifications
panel, then tap the Battery saver icon
, and
Menu Key
50%
> Settings
.
Immediately
.
On
.
in the Quick settings to toggle it on or off.
>
Battery
, when the charge
Turning the Phone On and Off
Turning the phone on
Press and hold the
the screen turns on.
Turning the phone off
1. Press and hold the
menu appears.
2. Tap
Power off
3. Tap
OK
to confirm that you want to turn off the phone.
Power/Lock Key
Power/Lock Key
in the Phone options menu.
for a couple of seconds until
until the Phone options
>
The Basics
Turning the screen on using the KnockON feature
The KnockON feature allows you to double-tap the screen to easily turn the
screen on or off.
Quickly double-tap the center of the screen to turn the screen on.
Quickly double-tap the Status Bar, an empty area on the Home screen,
or the Lock screen to turn the screen off.
NOTE The KnockON feature can be turned off in the Gestures menu. From the Home screen,
Menu Key
tap
KnockON
>
checkbox .
Settings
>
Gestures
> remove the checkmark from the
To unlock the phone
If you don’t use the phone for a while, the screen and backlight will turn off
to conserve battery power. To unlock the phone:
1. Turn the screen on.
Press the
Power/Lock Key
appear.
OR
Press the
Home Key
2. From the center of the screen, swipe in any
direction to unlock it.
To use a shortcut, swipe the shortcut icon at the
bottom of the screen in any direction. The screen
will unlock and launch the app.
NOTE The default Lock screen simply locks the screen to prevent
unintentional actions. For more security to guard against
unauthorized use, you can set an unlock requirement (such
as a pattern, PIN, password, knock code, or face recognition)
that will need to be entered to unlock it.
. The default Lock screen will
to display the default Lock screen.
17
18
The Basics
Unlocking your screen using the Knock Code feature
The Knock Code feature allows you to create your own unlock code using a
combination of knocks (or taps) on the screen.
1. While the screen is off, tap the same sequence you established
anywhere on the screen. The Home screen will be accessed directly.
NOTE KnockON is disabled when Knock Code is in use.
To turn the phone sounds off
If you’re in a place where your phone sounds may disturb others, you can
quickly silence your phone from the Home screen.
From the Home screen, press and hold the
tap the
Silent mode
NOTE Only one mode can be selected at a time. The currently activated mode (Silent ,
Vibration
switch to that mode.
OR
icon .
, or Sounds ) is underlined in blue. Tap any of the sounds mode icons to
Power/Lock Key
then
Open the Notifications panel and tap the Sound icon until is displayed.
NOTE You can also use the down
Lock screen or screen timeout (which will launch the
vibration is set, then press it again to turn all sounds off. Sounds are turned off or
vibration is set.
Volume Key
to silence the phone, but not from the
Camera
app instead). Press it until
Your Google Account
You must sign into a Google Account to use Gmail, Hangouts, Google
Calendar, and other Google apps; to download apps from the Play Store; to
back up your settings to Google servers; and to take advantage of other
Google services on your phone.
IMPORTANT
• If you don’t sign into a Google Account during setup, you're prompted to sign in or to
create a Google Account the first time you start an app that requires one, such as Gmail
or Play Store.
• When you sign in, you’re prompted to enter your username and password using the
on-screen keyboard.
• After you sign in, your contacts, Gmail messages, Calendar events, and other
information from these apps and services on the web are synchronized with your
phone.
• If you have an enterprise account through your company or other organization, your IT
department may have special instructions on how to sign into that account.
The Basics
Setting up your Google Account
If you use Setup Wizard to set up your Google Account, it guides you
through the following steps.
1. At the Google Account setup screen, tap
Google Account, or tap No if you want to create a new account.
2. Enter your username and password (and any other necessary
information if creating an account), then tap the
OK
to agree to your Google Account terms and conditions.
NOTE Tap the
Back Key
to close the on-screen keyboard.
3. Choose to join Google+ which makes sharing on the web more like
real-life sharing. You can choose Circles, Instant Upload, and Messenger.
Tap
Join Google
+ or
Not Now
.
4. Complete the Backup and restore screen to allow your Google Account
to back up your apps, settings, and other data, then tap the
icon
.
Your Gmail, Google Contacts, and Google Calendar events will all be
synchronized with your phone automatically.
NOTE This is automatic for the first Google Account you add. When adding additional Google
accounts, you have to select which options to synchronize.
5. Choose whether or not to set up your credit card information for Play
Store purchases.
6. Confirm your setup checklist choices, then tap
You can use the area below to record your Google Account information for
future reference.
The Status Bar appears at the top of every screen. It displays icons
indicating that you’ve received notifications (on the left) and icons indicating
the phone’s status (on the right), along with the current time.
Notification iconsStatus icons
If you have more notifications than can fit in the Status Bar, the More
notifications icon
panel to view them all.
The following icons may appear in the Status Bar.
Call icons
In callMissed call
Speakerphone is onMicrophone is muted
Sound icons
Silent mode is activatedVibrate mode is activated
Music is playing
Network icons
3G connection3G in use
4G LTE connection4G LTE in use
Wi-Fi network is connectedWi-Fi network is within range
Signal strengthNo signal
RoamingNo SIM card
Unknown SIM cardAirplane mode is activated
Location is onApp update is available
is displayed as an indicator to open the Notifications
App update was successfulDownloading
UploadingDownload was successful
Emergency Alert
Connectivity icons
SyncingProblem with sign-in or sync
Mobile Hotspot is onUSB connection
USB debugging modeBluetooth connection
Bluetooth is onNFC is on
Headset is connected
Internal storage is full
Headset with microphone is
connected
Email and Messaging icons
New emailNew Gmail message
New text or multimedia
message
Email not sentMessage not sent
New voicemail
Calendar and Alarm icons
Alarm is setUpcoming event
Battery icons
Full batteryCharging battery
Low batteryEmpty battery
The Basics
21
Other icons
More notifications availableScreenshot saved
22
The Basics
Getting to Know the Home Screen
The Home screen is your starting point to access all of the features on your
phone using simple motions on the touchscreen. It’s comprised of multiple
panels (swipe horizontally to switch). You can customize all of your Home
screen panels with shortcuts icons, widgets, and other features.
Status Bar
Shows device status
information, including the
time, signal strength, battery
status, and notification icons.
App Icon
Tap an icon (app, widget,
folder, etc.) to open and use it.
Apps Icon
Tap here to open the Apps screen to
QuickTap Bar
Icons that provide easy,
one-touch access to the
functions used most often.
NOTE From the Home screen, tap the
Portrait view only
checkmark
This is a separate setting from the
the screens.
Menu Key
to keep the Home screen from rotating to landscape view.
Auto-rotate screen
QuickTap Bar icons
The QuickTap Bar is located on all of your Home screen panels (at the
bottom of the screen in portrait view and on the right side in landscape
view) to allow quick and easy navigation to the apps you use most often.
The following five icons are included by default in the QuickTap bar.
: Opens the
number not stored in your phone’s memory. It also provides additional
tabs at the top of the screen to access your Recent calls, Contacts,
Favorites, and Groups.
Phone
app which displays the dialpad so you can dial a
view all of your installed apps.
tap
Home screen settings
setting that applies to the rest of
, then
The Basics
: Opens the Contacts app which displays the names and numbers stored in
your phone's memory. It also provides additional tabs at the top of the
screen to access the dialpad, your Recent calls, Favorites, and Groups.
: Opens the Camera app to take pictures and record videos.
: Opens the
multimedia messages.
: Opens the Apps
provides a Widget tab, a Search icon
of the screen.
Verizon Messages
screen
which displays phone features and apps. It also
app so you can send and view text and
, and an Edit icon at the top
Modifying the QuickTap Bar icons
You can modify the icons in the QuickTap Bar to suit your needs.
Rearrange
position in the QuickTap Bar.
Add
QuickTap Bar.
Delete
icon that appears at the top of the screen.
: Touch and hold the icon to move, then drag it to another
: Open the Apps screen, then drag the icon you want onto the
: Touch and hold the icon to delete, then drag it to the Remove
To return to the Home screen
Press the
Home screen.
Home Key
at any time, from any app to return to the
23
24
The Basics
To view other Home screen panels
Swipe (or flick) your finger left or right across the Home screen. The
Home screen is comprised of five sliding panels, but you can add up to
seven panels to allow more space for icons, widgets, shortcuts, and
other items.
The white line above the QuickTap Bar indicates the current
Pinch in on the Home screen to display the mini panel view, then tap the
Home screen panel you want to view.
Full Screen ViewMini Panel View
Home Screen Panel Indicator
Home screen panel.
Tap here to add
another panel.
Tap here to set the
default Home screen
panel.
Mini panel view
Mini panel view allows direct access to any of the Home screen panels and
also allows you to manage them. You can add, delete, and rearrange the
panel order as well as set the default Home screen panel.
Pinch in on any of the Home screen panels to change from full screen view
to mini panel view. From mini panel view you have the following options:
The Basics
To go directly to any panel, simply tap the one you want.
To add another panel, tap the
To delete a panel, touch and hold the panel to delete, drag it to the
Remove bar at the top of the screen, then lift your finger.
To rearrange your panels, touch and hold the panel to move, drag it
where you want it, then lift your finger. The remaining panels shift
Add panel
icon .
accordingly.
To set another panel as the default Home screen, tap the
Home screen
bar (at the bottom of the screen), then tap the panel you
Set default
want to set as the default Home screen panel.
NOTE Changing the default Home screen panel does not change its position with the other
panels.
Hiding items on the Home screen
Place two fingers on the screen, then spread them apart to hide the items
on your Home screen so that only your wallpaper and the Status Bar are
displayed. To redisplay your normal Home screen with all of its apps and
widgets, pinch in on the screen or tap the
NOTE The phone automatically reverts to the normal Home screen view after screen timeout.
Back Key
.
Using Dual View
Dual view allows you to easily add items to any of the Home screen panels.
Touch and hold an empty spot on a Home screen panel to view your Home
screen on top and the choices (
at the bottom. Flick sideways to scroll through the Home screen panels to
display the panel you want. At the bottom of the screen, tap the type of
item you want to add (Apps, Widgets, or Wallpapers), then flick sideways
to scroll through the available choices. Simply tap the item you want to
automatically add it to the panel viewed at the top of the screen.
NOTE The QuickTap Bar icons are not accessible while in Dual view.
To return to the full screen view, tap the
Home screen panels.
NOTE The phone automatically reverts to the normal Home screen view after screen timeout.
Apps
tab,
Widgets
Back Key
or tap one of the
tab, or
Wallpapers
tab)
25
26
The Basics
Home screen version
EasyHome is a more simplified version of the Home screen that you can
choose to use on your phone.
From the Home screen, tap the
Select home > EasyHome
The EasyHome setting displays the Home screen like a remote control
device. The main part of the screen is the dialpad to allow you to make
calls, but it also has icons to access the
Contacts
app, the
app, the
app of your choice for that position. The Weather widget is displayed at the
top of the screen. The EasyHome screen has two panels. Slide the screen
to the left to access it and add additional icons for easy access.
Settings
Apps
screen icon, and the
Menu Key
.
app, the
To change back to the Android Home screen
From the EasyHome screen, tap the
screen
>
Select Home
>
Home
.
Global access
The
Global access
or the
QuickMemo
dragging your finger from the Touch Key area (below the touchscreen) onto
the touchscreen. As you drag, the
QuickMemo
Global access icon you want to use, then let go to launch it.
function provides a shortcut to the
feature from any screen.
icon appear on a white arc. Position your finger over the
>
Home screen settings
Camera
Verizon Messages
Add
Apps
Google Now
app, the
icon that allows you to select an
icon >
Global access
icon and the
Gallery
app, the
Settings
Google Now
is activated by
Chrome
>
>
app, the
Home
feature
The Basics
Touchscreen
Your touchscreen provides an excellent way to interact with and use your
phone. With the touch of your finger, you can download and use available
apps, make menu selections, and access data saved to your phone.
The following terms are used for describing the different available actions
using the touchscreen:
Touch or tap A single finger touch selects items. For example, tap an
icon (e.g., an app, widget, or folder), tap words (e.g., menu selection or to
answer an on-screen question), or touch letters and numbers to type.
NOTE Don't press too hard on the touchscreen. It's sensitive enough to detect a light, firm tap.
Touch and hold Touch and hold an item on the screen by touching it and
not lifting your finger until an action occurs. For example, to open a
Context menu for editing a contact, touch and hold a contact entry until
the menu pops up.
Drag Touch and hold an item for a moment and then, without lifting your
finger
, move your finger on the screen until you reach the target position.
For example, you can drag items on the Home screen to reposition them.
27
28
The Basics
Swipe, slide, or flick Move your finger quickly across the surface of the
screen, without pausing when you first touch it (so you don’t drag an item
instead). For example, you can browse through the different Home
screens by swiping from left to right (and vise versa), slide the screen up
or down to scroll a list, or remove an app from the Recent apps screen by
flicking its graphic off the screen.
Double-tap Tap the screen twice quickly to zoom, highlight text, or turn
the screen off. For example, quickly double-tap a section of a web page to
zoom that section to fit the width of the screen and control the zoom in
Maps and in other apps. Double-tap a word to highlight it. Double-tap can
also activate the KnockON feature to turn the touchscreen on or off.
Pinch-to-zoom Use your index finger and thumb in a pinch motion (to
zoom out) or spread motion (to zoom in) when using Chrome, a map,
photos, the rear camera lens, the Contacts list, the Favorites list, the
Groups list, the Messaging list, a music list, and POLARIS Viewer 5
documents. Spread apart to make screen information larger (easier to see
and read), or pinch together to view more area and information. The pinch
gesture also changes the Home screen. Pinch in on the Home screen to
change to mini panel view, then spread apart to return to the normal
Home screen view. Spread apart on the normal Home screen to hide all of
your Home screen items, then pinch in to redisplay them.
Rotate the screen From many apps and menus, the orientation of the
screen adjusts to the phone’
function in the Display settings menu.
s physical orientation. You can deactivate this
Rotate the phone sideways for
landscape orientation.
Rotate the phone upright for portrait
orientation.
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