LG LM-Q910UM User Guide

USER GUIDE
LM-Q910UM
ENGLISH
FRANÇAIS
Copyright ©2018 LG Electronics Inc. All rights reserved.
MFL71380001 (1.0)
www.lg.com

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.
Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
Descriptions are based on the device default settings.
Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.
Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.
Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are subject to change without prior notice.
Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third parties.
CAUTION: Situations that may cause minor injury or damage to the device.
NOTE: Notices or additional information.
2About this user guide
Table of contents
01
Custom-designed Features
6 Video recording features 9 Sound quality and effects
features
10 Google Assistant 11 Fingerprint recognition 14 Notes on Water Resistant
Properties
02
Basic Functions
18 Product components and
accessories
19 Parts overview 22 Turning the power on or off 23 Installing the SIM card and
memory card
25 Removing the memory card 25 Battery
27 Touch screen 30 Home screen 36 Screen lock 37 Taking screenshots 38 Copy and Paste 38 Do not disturb
03
Useful Apps
40 Installing and uninstalling apps 41 App Shortcuts 42 Phone 46 Messaging 47 Camera 51 Photos 54 Contacts 56 Clock 57 E-mail 58 FM Radio 59 Google apps
3
04
Settings
63 Settings 63 Network & Internet 68 Connected devices 72 Apps & notifications 73 Battery 74 Display 75 Sound 76 Storage 76 Security & location 77 Accounts 77 Accessibility 79 Google 79 System
05
Appendix
84 Language Settings 84 Phone software update 86 Anti-Theft Guide 87 Open Source Software Notice
Information
87 Regulatory information(FCC/IC
ID number, etc.)
88 Trademarks 89 Laser safety statement 90 More information 91 FAQ
06
For Your Safety
07
Safety Guidelines
120 LIMITED WARRANTY
STATEMENT
4Table of contents
01

Custom-designed Features

Video recording features
Steady recording
You can use the Steady recording feature to minimize motion blur while recording a video.
and swipe up on the Home screen, then tap Steady
Tap recording.
See
Starting the camera
This feature is available only in specific modes.
Google Lens
You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in your device.
For example, when you use Google Lens on a:
Business card: You can save the phone number or address to a contact.
Book: You can get reviews and other details about it.
Landmark or building: You can get more details about it.
Painting in a museum: You can get details about it.
Plant or animal: You can learn more about it.
Flyer or event billboard: You can add that event to your calendar.
Google Lens is available only when your device is connected to the
internet. If you use mobile data, you may be charged for data usage, depending on your pricing plan.
for details.
Custom-designed Features 6
Use Google Lens
Tap and swipe up on the Home screen, then tap Google Lens.
1
Point your camera at an item.
2
To get details or take action:
3
Tap the item on your screen.
To select text: Tap a word, then tap it again and drag the blue dots.
Tap Speak. Ask a question or say a command, like:
What is this?
Call this
Add this to Google Keep
Custom-designed Features 7
AI CAM
Portrait Sunset Flower
You can effectively take photos or record videos since the camera recognizes the object when taking a photo or recording a video.
Tap and swipe up on the Home screen.
1
Tap AI CAM.
2
When the object is recognized, the best effect for the scene is applied.
3
To apply other effects, tap the scene icon.
Portrait, pets, foods, sunrise, sunset, scenery, city view, flowers, etc,
total 8 categories can be recognized automatically.
The result of the scene recognition may differ depending on the
illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.
This feature is available only when the front and rear cameras are in the
Auto mode.
Custom-designed Features 8
Sound quality and effects features
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid sound. Connect to an earphone or other external audio devices to use this feature.
Tap and swipe up on the Home screen.
1
Tap Settings Sound Sound quality and effects DTS:X 3D
2
Surround, then tap
Adjusting the sound direction
You can adjust the sound direction as desired.
Tap and swipe up on the Home screen.
1
Tap Settings Sound Sound quality and effects DTS:X 3D
2
Surround. Select sound direction.
3
to activate this feature.
Custom-designed Features 9
Google Assistant
Google Assistant overview
You can launch or use desired apps with your voice.
To use this feature, first connect to the network and sign in to your
Google Account.
This feature may not work properly or voice recognition accuracy may
decrease in areas where Wi-Fi or mobile network signal strength is weak.
Launching Google Assistant
Press and hold from the Home screen to launch Google Assistant.
1
Tap GET STARTED.
2
Follow the on-screen instructions and say “Ok Google”.
3
The device saves your voice data for recognition.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
You need to unlock the device by using the specified method after
failing to unlock the device with voice recognition. See
lock
for details.
Setting a screen
Custom-designed Features 10
Launching Google Assistant with your voice
Say “Ok Google” when the screen is turned off or locked.
1
Say a command or question when “Hi, how can I help?” appears on
2
the screen.
Launching Google Assistant from the Home screen
Touch and hold on the Home screen.
1
Say a command or question when “Hi, how can I help?” appears on
2
the screen.
Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
To unlock the screen.
Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint.
If the device cannot detect your fingerprint, or you forgot the value
specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.
Custom-designed Features 11
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.
Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.
A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.
Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
The device may generate static electricity if the surrounding air is
dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
Tap and swipe up on the Home screen.
1
Tap Settings Security & location Fingerprint.
2
A lock screen must be set in order to be able to use this feature.
If the screen lock is not active, configure the lock screen by following the
on-screen instructions. See
Setting a screen lock
for details.
Custom-designed Features 12
Locate the fingerprint sensor on the back of the device and gently put
3
your finger on it to register the fingerprint.
Gently press the fingerprint sensor so that the sensor can recognize
your fingerprint.
Ensure that your fingertip covers the entire surface of the sensor.
Follow the on-screen instructions.
4
Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
When the fingerprint registration is done, tap Done.
5
Tap Add fingerprint to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap and swipe up on the Home screen.
1
Tap Settings Security & location Fingerprint.
2
Unlock according to the specified lock method.
3
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
4
.
Custom-designed Features 13
Notes on Water Resistant Properties
This product is water and dust resistant in compliance with the Ingress Protection rating IP68.
Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5meter, for 30minutes).
Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not tested in LG’s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage
Indicator). If the colour of LDI located inside the product changes, the
product is to be considered ineligible for any free-of-charge repair services provided under the product’s limited warranty.
Avoid exposing the product to environments with excessive dust or moisture. Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Custom-designed Features 14
Do not place the product directly on sand (such as at a beach) or
mud. Do not immerse your product in water deeper than approximately
1.5 meters. Do not immerse your product in water for longer than 30 minutes.
If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
Should your product or your hands become wet, dry them before
handling the product.
Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to withstand high water pressure.
This product is not resistant to shock. Do not drop the product or
subject it to shock. Doing so might damage or deform the main unit, causing water leakage.
The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
If the product gets wet, use a clean, soft cloth to dry it thoroughly.
The touch screen and other features may not work properly if the
device is used while wet.
Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
Do not open or close the SIM/Memory card tray while the product is
wet or immersed in water. Exposing the open tray to water or moisture may damage the product.
The SIM/Memory card tray contains rubber [packing] to help prevent
dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.
Custom-designed Features 15
Failure to follow the provided instructions may invalidate your device’s
limited warranty.
If the device is wet, the LDI located inside the device changes in colour.
In this case, the device is ineligible for any free-of-charge repair services provided under the device’s limited warranty.
Despite a rating of IP68, your device is not completely impervious to
water in any situation.
Custom-designed Features 16
02

Basic Functions

Product components and accessories
The following items are included with your device.
Device
USB cable
Charger
The items described above may be optional.
The items supplied with the device and any available accessories may
vary depending on the area and service provider.
Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.
If any of these basic items are missing, contact the dealer from which
you purchased your device.
To purchase additional items, contact an LG Customer Service Centre.
Some items in the product box are subject to change without notice.
The appearance and specifications of your device are subject to change
without notice.
Device specifications may vary depending on the area or service provider.
Remove the protective film from the Fingerprint sensor before use of
the fingerprint recognition feature.
Quick Start Guide
Ejection pin
Basic Functions 18
Parts overview
LED lamp
Microphone
Proximity/Ambient light
Volume keys (+/-)
Google Assistant key
Stereo headset jack
Fingerprint sensor
sensor
Flash
Speaker Microphone
Earpiece Front camera lens
Power/Lock key
Touch screen
Charger/USB cable port
SIM/Memory card tray Rear camera lens
Laser detection auto-focus
NFC area
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.
Basic Functions 19
Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.
Laser detection auto-focus
- Detect the distance from the camera to your subject for automatic focusing.
- Quickly focus on closer or farther objects when you use the rear camera to take photos.
Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.
Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control option.
Google Assistant key
- Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant key on the side of the phone. Press and hold the key to quickly talk to your Assistant. Double tap to open Google Lens.
- Activate Google assistant. See the
Google Assistant
for details.
Basic Functions 20
Fingerprint sensor
Do not cover the microphone.Microphone
Good example Bad example
- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See
Fingerprint recognition overview
for
details.
Some functions may be restricted for access, depending on the device
specifications.
The rear of the device includes a built-in NFC antenna. Be cautious when
handling the device to avoid damaging or covering the NFC antenna.
Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
Screen-protective film or accessories may interfere with the proximity
sensor.
If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.
Basic Functions 21
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by following the instructions below.
Press and hold the Power/Lock key and the Volume Down (-) key at
1
the same time until the power is turned off. When the device is restarted, release the key.
2
Power control options
Press and hold the Power/Lock key, then select an option.
Power off: Turn the device off.
Restart: Restart the device.
Screenshot: You can take screenshots of the current screen you are
viewing.
Basic Functions 22
Installing the SIM card and
Memory card
memory card
Insert the SIM card from your mobile service provider and the separately purchased memory card into the device.
In order for the water-resistant and dust-resistant features to work
effectively, the card tray must be inserted correctly.
Insert the ejection pin into the hole in the card tray and then pull out
1
the card tray from the device.
Place the SIM card or memory card on the card tray and then insert
2
the card tray into the device in the direction of the arrow.
(optional-sold separately)
SIM card
Basic Functions 23
This device supports only Nano SIM cards.
Nano Micro Standard
For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.
Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
Be careful not to damage the SIM card when you insert or remove it.
When you insert the SIM card or memory card, place it on the card tray
correctly.
When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.
Insert the SIM card with the gold-coloured contacts facing downwards.
Be sure to insert the SIM card into the device by following the
instructions in the user manual.
If you insert or remove the card tray from the device, be careful not to
let water or other liquids enter into the card tray. If a wet card tray or card is inserted into the device, your device may get damaged.
Memory card is an optional item.
Frequent writing and erasing of data may shorten the memory card
lifespan.
Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.
Basic Functions 24
Removing the memory card
Unmount the memory card before removing it for safety.
Tap and swipe up on the Home screen.
1
Tap Settings Storage .
2
Insert the ejection pin into the hole in the card tray and then pull out
3
the card tray from the device. Remove the memory card from the card tray.
4
Insert the card tray back into the slot.
5
Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery. Charge the device with the USB Type-C cable.
Charging cable terminal
Basic Functions 25
Do not use the external terminal, charging cable or gender for the
device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely.
Make sure to use the USB cable provided with your device.
Make sure to use an LG-approved charger and charging cable. Charging
the battery with a third-party charger may cause the battery to explode or may damage the device.
Your device has an internal rechargeable battery. For your safety, do not
remove the embedded battery.
Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
A charging adapter that supports fast charging is included with the
product.
Do not use third party chargers with your device as they may not
support fast charging and may cause damage to your device.
Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.
Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
Precautions when using the device
Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.
Failure to follow the instructions in this guide and improper use may
damage the device.
Basic Functions 26
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.
Cancel background operations to increase battery life. To minimize battery consumption, follow these tips:
Turn off the Bluetooth® or Wi-Fi network function when not using
them.
Set the screen timeout to as short a time as possible.
Minimize the screen brightness.
Set a screen lock when the device is not used.
Check the battery level while using any downloaded apps.
Touch screen
You can familiarize yourself with how to control your device by using touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Basic Functions 27
Touching and holding
Touch and hold for several seconds to display a menu with available options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Dragging
Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.
Basic Functions 28
Swiping
Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
Basic Functions 29
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