LG LM-Q910UM User Manual

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USER GUIDE

LM-Q910UM

ENGLISH

FRANÇAIS

MFL71101301 (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

2About this user guide

Table of contents

Custom-designed Features

6 Video recording features 7 Sound quality and effects

features

8 Google Assistant 9 Fingerprint recognition 12 Notes on Water Resistant

Properties

Basic Functions

16 Product components and

accessories

17 Parts overview 20 Turning the power on or off 21 Installing the SIM card and

memory card

23 Removing the memory card 23 Battery

25 Touch screen 28 Home screen 34 Screen lock 35 Taking screenshots 36 Copy and Paste 36 Do not disturb

Useful Apps

38 Installing and uninstalling apps 39 App Shortcuts 40 Phone 44 Messaging 45 Camera 49 Photos 52 Contacts 54 Clock 55 E-mail 56 FM Radio 56 Google apps

Settings

60 Settings 60 Network & Internet 65 Connected devices 68 Apps & notifications 69 Battery 70 Display 71 Sound 72 Storage 72 Security & location 73 Users & accounts 73 Accessibility 75 Google 75 System

Appendix

80 Language Settings 80 Phone software update 82 Anti-Theft Guide 83 Open Source Software Notice

Information

83 Regulatory information(FCC/IC

ID number, etc.)

84 Trademarks 85 Laser safety statement 86 More information 87 FAQ

For Your Safety

Safety Guidelines

116 LIMITED WARRANTY

STATEMENT

4Table of contents

Custom-designed Features

Video recording features

Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

, then tap Steady recording.

Tap

• See

Starting the camera

• This feature is available only in specific modes.

Google Lens

You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in your device.

For example, when you use Google Lens on a:

• Business card: You can save the phone number or address to a contact.

• Book: You can get reviews and other details about it.

• Landmark or building: You can get more details about it.

• Painting in a museum: You can get details about it.

• Plant or animal: You can learn more about it.

• Flyer or event billboard: You can add that event to your calendar.

• Google Lens is available only when your device is connected to the

internet. If you use mobile data, you may be charged for data usage, depending on your pricing plan.

for details.

Custom-designed Features 6

Use Google Lens

Tap , then tap Google Lens.

Point your camera at an item.

To get details or take action:

• Tap the item on your screen.

• To select text: Tap a word, then tap it again and drag the blue dots.

Tap Speak. Ask a question or say a command, like:

• What is this?

• Call this

• Add this to Google Keep

Sound quality and effects features

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. Connect to an earphone or other external audio devices to use this feature.

Settings Sound Sound quality and effects DTS:X

Tap

3D Surround, then tap

Adjusting the sound direction

You can adjust the sound direction as desired.

Tap Settings Sound Sound quality and effects DTS:X

3D Surround. Select sound direction.

to activate this feature.

Custom-designed Features 7

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

• To use this feature, first connect to the network and sign in to your

Google Account.

• This feature may not work properly or voice recognition accuracy may

decrease in areas where Wi-Fi or mobile network signal strength is weak.

Launching Google Assistant

Press and hold from the Home screen to launch Google Assistant.

Tap GET STARTED.

Follow the on-screen instructions and say “Ok Google”.

• The device saves your voice data for recognition.

• This feature may be more vulnerable to security than the other screen

locks, such as Pattern, PIN, and Password.

• When a similar voice or your recorded voice is used, the screen may be

unlocked.

• To use this feature, tap

Device security, and then use the screen lock method you set to unlock the device.

• You need to unlock the device by using the specified method after

failing to unlock the device with voice recognition. See

lock

for details.

Settings Security & location

Setting a screen

Custom-designed Features 8

Launching Google Assistant with your voice

Say “Ok Google” when the screen is turned off or locked.

Say a command or question when “Hi, how can I help?” appears on

the screen.

Launching Google Assistant from the Home screen

Touch and hold on the Home screen.

Say a command or question when “Hi, how can I help?” appears on

the screen.

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint.

• If the device cannot detect your fingerprint, or you forgot the value

specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Custom-designed Features 9

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

• Ensure that the fingerprint sensor is not damaged by a metallic object,

such as coin or key.

• When water, dust or other foreign substance is on the fingerprint

sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is

dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings Security & location Fingerprint.

• A lock screen must be set in order to be able to use this feature.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Setting a screen lock

for details.

Custom-designed Features 10

Locate the fingerprint sensor on the back of the device and gently put

your finger on it to register the fingerprint.

• Gently press the fingerprint sensor so that the sensor can recognize

your fingerprint.

• Ensure that your fingertip covers the entire surface of the sensor.

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap DONE.

• Tap Add fingerprint to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings Security & location Fingerprint.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Custom-designed Features 11

Notes on Water Resistant Properties

This product is water and dust resistant in compliance with the Ingress Protection rating IP68.

Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP

Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5meter, for 30minutes).

Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.

WARNING

Despite a rating of IP68, your device is not impervious to conditions not tested in LG’s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage

Indicator). If the colour of LDI located inside the product changes, the

product is to be considered ineligible for any free-of-charge repair services provided under the product’s limited warranty.

Avoid exposing the product to environments with excessive dust or moisture. Do not use the product in the following environments.

Do not immerse the product in any liquid chemicals (soap, etc.)

other than water.

Do not immerse the product in salt water, including seawater.

Do not immerse the product in a hot spring.

Do not swim with this product.

Custom-designed Features 12

Do not place the product directly on sand (such as at a beach) or

mud. Do not immerse your product in water deeper than approximately

1.5 meters. Do not immerse your product in water for longer than 30 minutes.

• If your product becomes wet be sure to wipe the microphone, speaker,

and stereo jack with a dry cloth before use.

• Should your product or your hands become wet, dry them before

handling the product.

• Do not use the product in places where it may be sprayed with high

pressure water (e.g. near a faucet or shower head) or submerge it in

water for extended periods of time, as the product is not designed to withstand high water pressure.

• This product is not resistant to shock. Do not drop the product or

subject it to shock. Doing so might damage or deform the main unit, causing water leakage.

• The product’s water and dust resistant features may be damaged by

dropping or receiving an impact.

• If the product gets wet, use a clean, soft cloth to dry it thoroughly.

• The touch screen and other features may not work properly if the

device is used while wet.

• Your product is water resistant only when the SIM/Memory card tray is

properly inserted into the product.

• Do not open or close the SIM/Memory card tray while the product is

wet or immersed in water. Exposing the open tray to water or moisture may damage the product.

• The SIM/Memory card tray contains rubber [packing] to help prevent

dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.

Custom-designed Features 13

• Failure to follow the provided instructions may invalidate your device’s

limited warranty.

• If the device is wet, the LDI located inside the device changes in colour.

In this case, the device is ineligible for any free-of-charge repair services provided under the device’s limited warranty.

• Despite a rating of IP68, your device is not completely impervious to

water in any situation.

Custom-designed Features 14

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• USB cable

• Charger

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional items, contact an LG Customer Service Centre.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Remove the protective film from the Fingerprint sensor before use of

the fingerprint recognition feature.

• Quick Start Guide

• Ejection pin

Basic Functions 16

Parts overview

LED lamp

Microphone

Proximity/Ambient light

Volume keys (+/-)

Google Assistant key

Stereo headset jack

Fingerprint sensor

sensor

Flash

Speaker Microphone

Earpiece Front camera lens

Power/Lock key

Touch screen

Charger/USB cable port

SIM/Memory card tray Rear camera lens

Laser detection auto-focus

NFC area

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.

Basic Functions 17

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

• Laser detection auto-focus

- Detect the distance from the camera to your subject for automatic focusing.

- Quickly focus on closer or farther objects when you use the rear camera to take photos.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.

• Power/Lock key

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control option.

• Google Assistant key

- Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant key on the side of the phone. Press and hold the key to quickly talk to your Assistant. Double tap to open Google Lens.

- Activate Google assistant. See the

Google Assistant

for details.

Basic Functions 18

• Fingerprint sensor

Do not cover the microphone.Microphone

Good example Bad example

- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See

Fingerprint recognition overview

for

details.

• Some functions may be restricted for access, depending on the device

specifications.

• The rear of the device includes a built-in NFC antenna. Be cautious when

handling the device to avoid damaging or covering the NFC antenna.

• Do not put heavy objects on the device or sit on it. Failure to do so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.

Basic Functions 19

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

Press and hold the Power/Lock key and the Volume Down (-) key at

the same time until the power is turned off. When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Restart: Restart the device.

Basic Functions 20

Installing the SIM card and

Memory card

memory card

Insert the SIM card from your mobile service provider and the separately purchased memory card into the device.

• In order for the water-resistant and dust-resistant features to work

effectively, the card tray must be inserted correctly.

Insert the ejection pin into the hole in the card tray and then pull out

the card tray from the device.

Place the SIM card or memory card on the card tray and then insert

the card tray into the device in the direction of the arrow.

(optional-sold separately)

SIM card

Basic Functions 21

• This device supports only Nano SIM cards.

Nano Micro Standard

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

• When you insert the SIM card or memory card, place it on the card tray

correctly.

• When you insert the card tray back into the device, insert it horizontally

in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.

• Insert the SIM card with the gold-coloured contacts facing downwards.

• Be sure to insert the SIM card into the device by following the

instructions in the user manual.

• If you insert or remove the card tray from the device, be careful not to

let water or other liquids enter into the card tray. If a wet card tray or card is inserted into the device, your device may get damaged.

• Memory card is an optional item.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions 22

Removing the memory card

Charging cable terminal

Unmount the memory card before removing it for safety.

Tap Settings Storage .

Insert the ejection pin into the hole in the card tray and then pull out

the card tray from the device. Remove the memory card from the card tray.

Insert the card tray back into the slot.

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Charging the battery

Before using the device, fully charge the battery. Charge the device with the USB Type-C cable.

Basic Functions 23

• Do not use the external terminal, charging cable or gender for the

device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely.

• Make sure to use the USB cable provided with your device.

• Make sure to use an LG-approved charger and charging cable. Charging

the battery with a third-party charger may cause the battery to explode or may damage the device.

• Your device has an internal rechargeable battery. For your safety, do not

remove the embedded battery.

• Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• A charging adapter that supports fast charging is included with the

product.

• Do not use third party chargers with your device as they may not

support fast charging and may cause damage to your device.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.

• Do not charge the battery by using a USB hub that is unable to maintain

the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

• Make sure to use the USB cable provided; do not use third party USB

cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.

• Failure to follow the instructions in this guide and improper use may

damage the device.

Basic Functions 24

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.

Cancel background operations to increase battery life. To minimize battery consumption, follow these tips:

• Turn off the Bluetooth® or Wi-Fi network function when not using

them.

• Set the screen timeout to as short a time as possible.

• Minimize the screen brightness.

• Set a screen lock when the device is not used.

• Check the battery level while using any downloaded apps.

Touch screen

You can familiarize yourself with how to control your device by using touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Basic Functions 25

Touching and holding

Touch and hold for several seconds to display a menu with available options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.

Basic Functions 26

Swiping

Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.

Pinching and spreading

Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

• Do not expose the touch screen to excessive physical shock. You might

damage the touch sensor.

Basic Functions 27

• A touch screen failure may occur if you use the device near a magnetic,

metallic or conductive material.

• If you use the device under bright lights, such as direct sunlight, the

screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.

• Do not press the screen with excessive force.

• Gently tap with your fingertip on the option you want.

• Touch control may not work properly if you tap while wearing a glove or

by using the tip of your fingernail.

• Touch control may not work properly if the screen is moist or wet.

• The touch screen may not function properly if a screen-protective film

or accessory purchased from a third party store is attached to the device.

• Displaying a static image for extended periods of time may result in

after-images or screen burn-in. Turn off the screen or avoid displaying the same image for a long time when you do not use the device.

Home screen

Home screen overview

The Home screen is the starting point for accessing various functions and apps on your device. Tap screen.

You can manage all apps on the Home screen. Tap installed apps.

on any screen to directly go to the Home

to view all

Basic Functions 28

Home screen layout

Status bar

You can view all apps and organize widgets and folders on the Home screen.

Google Search widget

App page icon

Quick access area

Home touch buttons

• The Home screen may differ depending on the manufacturer policy, user

settings, software version or service provider.

• Status bar: View status icons, the time and the battery level.

• Google Search widget: Type or speak to pull open Google Search.

• App page icon: Tap or swipe up

• Quick access area: Fix main apps at the bottom of the screen so that

they can be accessed from any Home screen canvas.

to see all your apps.

Basic Functions 29

• Home touch buttons

: Return to the previous screen. Close the keypad or pop-up

windows.

: Tap to go to the Home screen. To launch Google search, touch

and hold.

: Tap to view a list of recently used apps or run an app from the

list.

Status icons

When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’s status by viewing notification icons displayed on the status bar.

No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on Battery level Airplane mode is on Missed calls Wi-Fi is connected Mute mode is on

Hotspot is on

Basic Functions 30

• Some of these icons may appear differently or may not appear at all,

depending on the device's status. Refer to the icons according to the actual environment and area in which you are using the device and your service provider.

• Displayed icons may vary, depending on the area or service provider.

Notifications panel

You can open the notifications panel by dragging the status bar downward on the main screen.

• To open the quick access icons list, drag the notifications panel

downwards.

• To rearrange, add, or remove icons, tap

• If you touch and hold the icon, the settings screen for the

corresponding function appears.

to boost the screen brightness to the maximum of 1,000 nits

• Tap

• You can use the notifications panel even on the lock screen. Drag the

notifications panel while the screen is locked to quickly access the desired features.

Basic Functions 31

Switching the screen orientation

You can set the screen orientation to automatically switch according to the device’s physical orientation.

On the notification panel, tap and activate Auto-rotate from the quick access icon list.

You can also tap screen.

Settings Display and activate Auto-rotate

Editing the Home screen

On the Home screen, touch and hold on an empty space, then select the desired action from below.

• To add a widget to the Home screen, touch and hold on a blank area of

the Home screen, then select WIDGETS.

• To change wallpapers, touch and hold on a blank area of the Home

screen, then select WALLPAPERS.

You can also tap

Settings Display Wallpaper.

Basic Functions 32

• To configure the Home screen settings, pinch two fingers on a blank

area of the Home screen, then select HOME SETTINGS.

Moving apps on the Home screen

On the Home screen, touch and hold an app, then drag it to another location.

• To keep frequently used apps at the bottom of the Home screen, touch

and hold an app, then drag it to the quick access area at the bottom.

• To remove an icon from the quick access area, drag the icon to the

Home screen.

Basic Functions 33

Using folders from the Home screen

Creating folders

On the Home screen, touch and hold an app, then drag it over another app.

• A new folder is created and the apps are added to the folder.

Editing folders

On the Home screen, tap a folder and do one of the following actions.

• To edit the folder name tap Unnamed Folder.

• To add apps, touch and hold an app, then drag it over the folder and

release it.

• To remove an app from the folder, touch the app and drag it to outside

the folder. If the removed app is the only one app that existed in the folder, the folder is removed automatically.

Screen lock

Screen lock overview

Your device’s screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time.

If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.

To ensure security and prevent unwanted access to your device, set a screen lock.

• A screen lock prevents unnecessary touch input on the device screen

and reduces battery consumption. We recommend that you activate the screen lock while not using the device.

Basic Functions 34

Setting a screen lock

There are several options available for configuring the screen lock settings.

Tap Settings Security & location Screen lock and then

select the method you prefer. Customize the following settings:

• None: Deactivate the screen lock function.

• Swipe: Swipe on the screen to unlock the screen.

• Pattern: Draw a pattern to unlock the screen.

• PIN: Enter a numeric password to unlock the screen.

• Password: Enter an alphanumeric password to unlock the screen.

• If you incorrectly attempt to unlock the device 5 times, the screen is

blocked for 30 seconds.

Taking screenshots

You can take screenshots of the current screen you are viewing.

Via a shortcut

Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds.

• Screenshots can be viewed from the Screenshots folder in the

Photos.

Basic Functions 35

Copy and Paste

You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.

Touch and hold around the text you want to copy or cut.

Drag / to specify the area to copy or cut.

Select either CUT or COPY.

• Cut or copied text is automatically added to the clipboard.

Touch and hold the text input window, then select PASTE.

• If there is no item that has been copied or cut, the PASTE option will

not appear.

Do not disturb

To turn off some or all sounds, swipe the status bar down with your fingers and tap Do not disturb. Select one of these options:

• Total silence: Turn off all sounds and alarms. Override sound settings

from other apps. Set how long to stay in this mode, or choose indefinitely.

• Alarms only: Set how long you want to only hear alarms, or choose

indefinitely. Tap MORE SETTINGS to customize which other interruptions to receive.

• Priority only: Set how long you want to only hear priority interruptions,

or choose indefinitely. Tap MORE SETTINGS to customize which interruptions to receive.

Basic Functions 36

Useful Apps

Installing and uninstalling apps

Installing apps

Access an app store to search and download apps.

• You can use Play Store or the app store provided by your service

provider.

• Some app stores may require you to create an account and sign in.

• Some apps may charge fees.

• If you use mobile data, you may be charged for data usage, depending

on your pricing plan.

Uninstalling apps

Uninstall apps

To remove an app from a home screen page, touch and hold the app, then drag it to Remove. The app isn’t removed from your phone, just the home screen.

To remove an app from your phone, touch and hold the app, then drag it to Uninstall.

To disable an app or force it to stop running, tap

Apps & notifications, then select the app.

Uninstalling apps from the app store

To uninstall an app, access the app store from which you download the app and uninstall it.

Settings

Useful Apps 38

Installing and uninstalling apps during the setup

When you turn on the device for the first time, you can download recommended apps.

You can skip to the next step without installation.

App Shortcuts

On the Home screen, touch and hold an app icon such as Call, Message, Camera and Settings to display a quick access menu. Use apps more easily through App Shortcuts.

• This feature is available only on some apps.

Useful Apps 39

Phone

Calls

Dial contacts, speed dial numbers, recent calls, or numbers, and search, all from one app.

Find it:

• To call a contact or recent call, tap it.

• To open the dialpad, tap

Phone.

. Enter a number, then tap to call it.

See recent calls.

Useful Apps 40

Open the dialpad to dial a number.

See all your contacts.

Tips & tricks

• During a call: Your touchscreen goes dark to avoid accidental touches.

To wake it up, move it away from your face or press the Power/Lock key.

• Multi-task: While you’re on a call, tap Home

and look up a phone number, address, or open other apps. To reopen the call screen, swipe the status bar down and tap Ongoing call.

• Contacts: To search your contacts, tap

• Favourite contact: Have someone you call all the time? Touch and hold

an empty spot on the home screen, tap WIDGETS, then touch and hold the Direct dial widget. Drag it to your home screen, then select the contact. Tap the widget to dial the person.

• Voicemail:

To hear it, tap

appears in the status bar when you have new voicemail.

Phone , then touch and hold 1.

to hide the call screen

Make calls

When you make a call, you have options:

Phone to see your recent calls, groups, and frequently-called

• Tap

contacts. Select a contact or number to call it.

• To dial a number, tap

• To enter the international dialing code (+), touch and hold 0. To add a

pause or wait after numbers, tap Menu

, enter a number, then tap to call it.

Useful Apps 41

Answer & end calls

• Answer a call: When your phone is locked, swipe up.

• When the phone is unlocked, tap ANSWER.

• Ignore a call: When your phone is locked, swipe

• When the phone is unlocked, tap DECLINE.

You can also press a volume button to silence the ringer.

• Respond with a text: When your phone is locked, swipe

message to immediately send it.

• End a call: Tap

• During a call: Tap

the call screen, tap Home and tap Ongoing call.

• When you hold your phone to your ear, the touchscreen goes dark to

avoid accidental touches. When you move the phone away from your ear, the screen lights up again.

• Don’t use covers or screen protectors (even clear ones) that cover the

proximity sensor above the touchscreen.

Mute on the call screen to mute the call. To hide

. To reopen it, swipe the status bar down

down.

. Select a

Recent calls

View your calls (with newest first), and then call, text, or store them: Find it:

• To return a call, tap

• To send a text message, store the number, or other options, tap the

• To remove an entry from the call log, tap the name or number, then tap

• To clear the list, tap Menu

Phone .

caller’s picture.

Call details

call history.

next to the caller’s name or number.

Call history, then tap Menu Clear

Useful Apps 42

3-way calls

During a call, you can start another call, switch between them, or join them in a 3-way call:

• To answer a second call, swipe

• The first call goes on hold if you answer the second call. To switch

between calls, tap

• To dial a second call, tap

The first call goes on hold when you tap second call answers, tap

up.

, enter a number, then tap to call it.

. To join the calls after the

Your phone number

Find it: Tap Settings System About phone Status SIM

My phone number.

status

Emergency calls

• Your service provider programs one or more emergency phone numbers

you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.

Tap Phone (if your phone is locked, drag up to unlock it, then tap

EMERGENCY CALL). Enter the emergency number.

Tap to call the emergency number.

Useful Apps 43

Messaging

Sending a message

You can create and send messages to your contacts using the Messaging app.

• Sending messages abroad may incur additional charges. Consult with

your service provider for more information.

Tap .

Specify a recipient and create a message.

• To use multimedia options, tap

• To access optional menu items, tap

Tap to send the message.

Reading a message

You can view exchanged messages organized by contact.

Tap .

Select a contact from the message list.

Configuring messaging settings

You can change messaging settings to suit your preferences.

Tap .

Tap Settings from the message list.

Useful Apps 44

Camera

Turn the flash on

Starting the camera

You can take a photo or record a video to cherish all of your memorable moments.

Tap

• Before taking a photo or recording a video, wipe the camera lens with a

soft cloth.

• Be careful not to stain the camera lens with your fingers or other

foreign substance.

• Images included in this user guide may be different from the actual

device.

• Photos and videos can be viewed or edited from the Photos. See

overview

for details.

or off.

Switch between

front and rear

cameras.

Apply a film filter

effect.

Select a camera

mode.

Change the

camera options.

Taking a photo

Select a camera mode and tap the subject to focus the camera on.

Tap to take a photo.

• You can also press the Volume Down (-) or Volume Up (+) key to

take a photo.

Start the Gallery.

Take photos.

Record videos.

Photos

Useful Apps 45

Recording a video

Select a camera mode and tap the subject to focus the camera on.

Tap .

• To take a photo while recording a video, tap

• To pause the video recording, tap

tap

• While recording a video, you may spread or pinch two fingers to

zoom in or out.

• While recording a video, you may tap the desired area to adjust the

brightness.

Tap to end the video recording.

• To check the aspect ratio before recording a video, press and hold .

. To resume the video recording,

Customizing the camera options

You can customize a variety of camera options to suit your preferences.

on the screen.

Tap

• Available options vary depending on the selected camera (front or rear

camera) and the selected camera mode.

• : Take a photo in FullVision (18.9:9 aspect ratio).

: Select values for aspect ratio and size for taking photos.

•

: Select values for resolution and size for recording videos.

•

: Set the timer to automatically take photos or record videos after a

•

specified period of time.

Take brighter, sharper photos in low illuminance. (When

Super Bright Camera

the Super Bright Camera is selected, it automatically turns on or off depending on the surrounding light conditions.)

Useful Apps 46

Obtain photos in vivid colours and get compensated

HDR

Steady recording Minimize motion blur while recording a video.

Tag locations Save the image with GPS location data.

Grid

Storage

Help Provide Help for each camera menu.

effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera.

Display guide grids so that you can take photos or record videos based on the horizontal and vertical reference lines.

Select if you want to store the pictures and videos in the Internal storage or SD card. (Available when a memory card is inserted.)

Various camera modes

Google Lens

You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in the device.

Burst shot

You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold

• Continuous shots are taken at a fast speed while

• You can take up to 30 photos in a row.

• This feature is available only in specific modes.

is held down.

Useful Apps 47

Other useful features in the Camera app

Auto-Exposure/Auto-Focus lock

You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen.

• This feature is available only in specific modes.

Switching between cameras

You can switch between the front and rear cameras to suit your environment.

On the camera screen, tap between the front and rear cameras.

or drag the screen in any direction to switch

Useful Apps 48

Zoom in or out

You can use zoom in or out on the camera screen while taking a photo or recording a video.

• On the camera screen, pinch or spread two fingers to zoom in or out,

then use the displayed +/- slide bar.

• You can also drag the

button up or down.

Photos

Photos overview

You can view and manage photos and videos saved on your device.

Tap .

• Saved photos and videos are displayed by folder.

Tap a folder and select a file.

• View the selected file in full-screen mode.

• While viewing a photo, swipe left or right to view the previous or

next photo.

• While viewing a video, swipe left or right to view the previous or

next video.

• You can view the photos or videos organized by year, month or date

in the Photos tab.

• To view photos by location at which the photo was taken, tap

Tag locations, then tap . The photos are automatically

grouped by location under the Places of the Photos app.

• Some file formats may not be supported, depending on the installed

software.

• Some files may not be opened due to encoding.

• Files that exceed the size limit may cause an error.

Useful Apps 49

Viewing photos

Access additional

Back to the

previous screen.

options.

Add to or remove from your favourites.

Share images.

Edit images.

• To display the menu items, gently tap the screen. To hide the menu

items, tap the screen again.

Editing photos

While viewing a photo, tap .

Use a variety of effects and tools to edit the photo.

Tap Save to save changes.

• The changes are overwritten to the original file.

Playing a video

Back to the

previous screen.

Pause or play the

video.

Share the video.

Edit the video.

Delete images.

Google Lens preview.

options.

Add to or remove from your favourites.

Delete videos.

Useful Apps 50

Editing videos

While viewing a video, tap .

Use a variety of effects and edit tools to edit the video.

Adjust the video duration.

Tap Save to save changes.

Deleting files

You can delete files by using one of the following options:

• Touch and hold a file from the file list, then tap

from the file list and delete the desired files.

• Tap

• Deleted files are automatically moved to Bin and they can be restored

to the Gallery within 60 days.

Sharing files

You can share files by using one of the following options:

• While viewing a photo / video, tap

method you want.

Select from the file list to select files, and then tap to share

• Tap

them using the method you want.

to share the file by using the

Useful Apps 51

Contacts

Contacts overview

You can save and manage contacts.

Contacts.

Tap

Adding contacts

Adding new contacts

On the contact list screen, tap .

Enter contact details and tap SAVE.

Importing contacts

You can import contacts from another storage device.

On the contact list screen, tap Settings Import.

Select the source and target locations of the contact you want to

import. Select the contacts and tap IMPORT.

Searching for contacts

You can search for contacts by using one of the following options:

from the top of the contacts list and then enter the contact

• Tap

information or phone number.

• Scroll the contact list up or down.

• From the index of the contact list screen, tap the initial letter of a

contact.

• Tap from the top of the contacts list and then enter the contact

information or phone number to display all search details from call logs, contacts and groups.

Useful Apps 52

Contacts list

Editing contacts

On the contact list screen, select a contact.

On the contact detail screen, tap and edit details.

Tap SAVE to save changes.

Deleting contacts

You can delete contacts by using one of the following options:

• On the contact list screen, touch and hold a contact you want to

delete, then tap

Select on the contact list screen.

• Tap

• Deleted contacts may not be restored.

Adding favourites

You can register frequently used contacts as favourites.

On the contact list screen, select a contact.

On the contact detail screen, tap .

Useful Apps 53

Clock

Alarm

You can set an alarm to trigger it at a specified time.

Tap Clock ALARM.

Tap to add a new alarm.

Configure the alarm settings and tap OK.

• If you select a previously set alarm, you can edit the alarm.

World clock

You can view the current time in cities around the world.

Tap Clock CLOCK.

Tap and add a city.

Timer

You can set the timer to trigger an alarm after a specified period of time.

Tap Clock TIMER.

Set the time and tap .

Stopwatch

You can use the stopwatch to record a lap time.

Tap Clock STOPWATCH.

Tap to initiate the stopwatch.

• To record a lap time, tap LAP.

Tap to suspend the stopwatch.

• To resume the stopwatch, tap

• To clear all the records and restart the stopwatch, tap RESET.

Useful Apps 54

E-mail

Send and receive email from all of your personal accounts (even if they’re not Gmail accounts). You can manage your accounts in Gmail and easily switch between them.

Gmail

Tap

Search mail.

Touch and hold to choose multiple messages, then select an option at the top.

Swipe left or right to archive a message.

Compose a new email.

• Add Gmail accounts: The first time you turned on your phone, you

probably set up or logged in to your Google account—that sets up the Gmail app for one account.

To add more Google accounts, Tap then tap

Add account Google.

• In the Gmail app, tap Settings Add account.

Settings Users & accounts,

• Add email accounts: The Gmail app manages all of your email

accounts. To add other personal email accounts to the Gmail app, Tap

Settings Users & accounts Add account. For Microsoft®

Exchange server work email accounts, tap

Add account

Exchange, and enter details from your IT administrator.

Useful Apps 55

• Change account settings: To change the settings for a Gmail or email

account,

• Delete accounts:

then tap the account name. Tap REMOVE ACCOUNT.

Gmail Settings, then tap the account name.

Settings Users & accounts Google,

FM Radio

You can listen to FM radio. Your phone has the Frequency Modulation (FM) broadcast receiver functionality for reception without data usage.

The phone will perform an auto tuning for the radio channels with highest intensity.

FM Radio.

Tap

• To use this app, first connect earphones to the device. The earphones

function as the radio antenna.

• This function may not be supported depending on the area.

Google apps

You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help in the app.

• Some apps may not work depending on the area or service provider.

Calendar

The Calendar app allows you to track your schedule of events (that you created), organized by Day, 3-day, Week or Month.

Chrome

A fast, simple, and secure web browser, built for the modern web.

Useful Apps 56

Docs

Docs is a collaborative, word-processing tool that powers productivity. Use Docs to create, edit and work together in real-time.

Drive

Drive is a file storage and sharing app that makes it easy to find, share and collaborate on work projects from anywhere, instantly.

Duo

Make simple, high quality video calls to your friends and family on Android phones and iPhones.

Gmail

Gmail is an easy to use mail app that keeps your messages safe, makes your inbox smarter, and helps you stay organized.

Google

The Google app keeps you in the know about the things you care about. Find quick answers, explore your interests, and get a feed of stories and updates on topics that matter to you.

Maps

Going somewhere? Go with Maps, the app you can rely on for real-time GPS navigation, traffic, transit, and details about millions of places, such as reviews and popular times.

Photos

Home for all your photos and videos, automatically organized so you can share and save what matters.

Useful Apps 57

Google Play™

Google Play is a digital content experience from Google where you can find and enjoy your favourite music, movies, TV shows, books, magazines, and Android apps and games.

• Download apps: Tap

Play Store.

Sheets

Sheets is a collaborative spreadsheet processing tool that powers productivity. Use Sheets to import, organize and analyze information together in real-time.

Slides

Google Slides is a collaborative presentation creation tool that powers productivity. Use Slides to organize information, present results, and make decisions together in real-time.

YouTube

Watch your favourite channels, listen to music you love, and upload videos to share with people around the world.

Google Assistant

Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant key on the side of the phone or touch and hold the home button of the phone.

• The Google Assistant is not available in certain languages and countries.

Useful Apps 58

Settings

You can customize the device settings in accordance with your preferences.

Settings.

Tap

• Tap and enter a keyword in the search box to access a setting item.

Network & Internet

Wi-Fi

You can connect to nearby devices over a Wi-Fi network.

Connecting to a Wi-Fi network

On the settings screen, tap Network & Internet Wi-Fi.

Tap to activate it.

• Available Wi-Fi networks appear automatically.

Select a network.

• You may need to enter the network's Wi-Fi password.

• The device skips this process for previously accessed Wi-Fi

networks. If you do not want to automatically connect to a certain Wi-Fi network, tap the network and then tap FORGET.

Settings 60

Mobile networks

You can customize the mobile networks settings.

On the settings screen, tap Network & Internet Mobile network.

Customize the following settings:

• Mobile data: You can turn mobile data on and off. You can also

manage mobile data usage.

• Roaming: Browse the web, use emails, multimedia messages and other

data services overseas.

• Data usage: You can track the amount of data your phone uploads

and downloads.

• Enhanced 4G LTE Mode: Use LTE services to improve voice and other

communications.

• Preferred network type: Select a network type.

• Automatically select network: Search for network operators and

connect automatically to a network.

• Access Point Names: View or change the access point for using

mobile data services. To change the access point, select a choice from the access point list.

Data usage

You can track the amount of data your phone uploads and downloads. Your phone shows a data usage graph. Below the graph, apps are listed

from highest to least data usage. Apps that use a lot of data might also use a lot of battery power.

Some apps transfer data in the background when you’re not viewing them—to stop an app from doing this, tap it and then turn off Background data.

• Usage information is provided to help you manage your phone. This may

not match the amounts charged by your service provider, as they’re not measured in the same way.

Settings 61

Hotspot & tethering

USB tethering

You can connect the device to another device via USB and share mobile data.

Connect your device and other devices via USB cable.

On the settings screen, tap Network & Internet Hotspot &

tethering

USB tethering and then tap to activate it.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more information.

• When connecting to a computer, download the USB driver from

www.lg.com

• You cannot send or receive files between your device and a computer

while USB tethering is turned on. Turn off USB tethering to send or receive files.

• Operating systems that support tethering are Window XP or higher, or

Linux.

and install it on the computer.

Settings 62

Wi-Fi hotspot

You can set the device as a wireless router so that other devices can connect to the Internet by using your device’s mobile data.

On the settings screen, tap Network & Internet Hotspot &

tethering Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and

password. Turn on Wi-Fi on the other device, and select the name of the device

network on the Wi-Fi list. Enter the network password.

Wi-Fi hotspot and then tap to activate it.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more information.

• More information is available at this web site:

http://www.android.com/tether#wifi

Bluetooth tethering

A Bluetooth-connected device can connect to the Internet by using your device’s mobile data.

On the settings screen, tap Network & Internet Hotspot &

tethering

Settings 63

Bluetooth tethering and then tap to activate it.

Turn on Bluetooth on both devices and pair them.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more information.

• More information is available at this web site:

http://www.android.com/tether#Bluetooth_tethering

VPN

You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks.

Adding VPN

On the settings screen, tap Network & Internet VPN.

Tap .

• This feature is available only when the screen lock is activated. If the

screen lock is deactivated, a notification screen appears. Tap OK from the notification screen to activate the screen lock. See

lock

for details.

Enter VPN details and tap SAVE.

Configuring VPN settings

Tap a VPN from the VPNS list.

Enter the VPN user account details and tap CONNECT.

• To save the account details, select the Save account information

checkbox.

Setting a screen

Settings 64

Airplane mode

You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available.

• On the settings screen, tap Network & Internet

Aeroplane mode.

Connected devices

Bluetooth

You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device.

Pairing with another device

On the settings screen, tap Connected devices Bluetooth.

Tap to activate it.

• Available devices appear automatically.

• tap

• Only devices set as visible are displayed on the list.

Tap Pair new device and select a device from the list.

Follow the on-screen instructions to perform authentication.

• This step is skipped for previously accessed devices.

Settings 65

Sending data via Bluetooth

Select a file.

• You can send multimedia files or contacts.

Tap Bluetooth.

Select a target device for the file.

• The file is sent as soon as the target device accepts it.

• File sharing processes may differ, depending on the file.

Cast

If you have a Chromecast, or other device that can cast, you can show your phone’s screen and audio on a TV.

Cast your screen

On the settings screen, tap Connected devices Cast.

On the list, tap the device where you want to show your screen.

Stop casting your screen

Swipe down from the top of your device’s screen.

On the Cast notification, tap Disconnect.

NFC

You can use the device as a transportation card or credit card. You can also share data with the other device.

On the settings screen, tap Connected devices NFC.

Tap to activate it.

• Touch your device with other device that supports NFC to allow

sharing data.

• NFC antenna may be located differently depending on the device type.

See

Parts overview

for details about the NFC antenna area.

Settings 66

Android Beam

You can share files by touching the back of the device to other device. You can also share files including music, videos or contacts and open a web page or launch an app from the other device.

On the settings screen, tap Connected devices Android Beam.

Touch the back of the device with another device.

• NFC antenna may be located differently depending on the device type.

Printing

You can connect your device to a Bluetooth printer and print photos or documents saved on the device.

On the settings screen, tap Connected devices Printing.

• If the desired printer is not in the list, install the printer driver from the

app store.

Tap Default Print Service and then tap to activate it.

Select a printer from the printer list screen.

• To add a printer, tap Add service.

• If you do not have a Google Account, tap ADD ACCOUNT to create an

account.

Settings 67

USB

To load music, pictures, videos, documents, or other files from your computer, connect your phone to your computer with a USB cable.

To change the type of USB connection (if necessary),

On the settings screen, tap Connected devices USB.

Or, swipe the status bar down and tap Android System for other USB option.

• Make sure to connect the phone to a high power USB port. Typically,

these are located directly on your computer.

• The first time you use a USB connection, your computer may indicate

that drivers are being installed.

Apps & notifications

You can check a list of installed apps, and configure the settings for notifications, app permissions, and more.

On the settings screen, tap Apps & notifications.

Customize the settings.

• Notifications: Depending what notifications you want, you can change

settings for certain apps.

• App permissions: You can check and set the permissions for the apps

using Your location, Microphone and Camera.

• Default apps: You can check and configure the default apps.

• Emergency alerts: You can change your emergency alert settings. For

example, for AMBER alerts and threat notifications.

• Special app access: You can change the permissions that apps can access

in the main Settings app on your device at any time. Keep in mind turning off permissions may cause apps on your device to lose functionality.

Settings 68

Battery

You can view the current battery information or turn on power-saving mode.

On the settings screen, tap Battery.

Customize the following settings:

• Battery saver: Reduce battery consumption by cutting down some

device settings, such as the display brightness, speed and vibration intensity.

• Battery percentage: Display the remaining battery level as a

percentage on the status bar.

• Adaptive brightness: Setting brightness to a high level decreases

your phone’s battery life. To maximize battery life, optimize brightness level for the available light.

• Sleep: Automatically turn off the screen when the device is left idle

for a specified period of time.

• Ambient display: You can configure the display settings like show

time, notification icons, and etc.

• Gaming: You can configure settings for graphics and battery saving

feature.

Settings 69

Display

You can customize detailed settings for each screen type. On the settings screen, tap Display and customize the following settings:

• Brightness level: Use the slide bar to change the device’s screen

brightness.

• Brightness boost timeout: Select the brightness boost timeout to

adjust screen brightness according to ambient light intensity.

• Night Light: It tints your screen amber. This makes it easier to look

at your screen or read in dim light, and may help you fall asleep more easily.

• Adaptive brightness: Setting brightness to a high level decreases your

phone’s battery life. To maximize battery life, optimize brightness level for the available light.

• Wallpaper: Select a screen wallpaper for your device.

• Sleep: Automatically turn off the screen when the device is left idle for

a specified period of time.

• Auto-rotate screen: Automatically rotate the screen according to the

device’s orientation.

• Font size: Change the font size.

• Display size: Set the items on the screen to a size easy for you to see.

Some items may change position.

• Screen saver: Display a screen saver when the device is connected to

the holder or charger. Select a screen saver type to display.

• Ambient display: You can configure the display settings like show time,

notification icons, and etc.

Settings 70

Sound

You can customize sound, vibrate and notification settings. On the settings screen, tap Sound and customize the following settings:

• Media Volume: Adjust the Media sound volume.

• Alarm Volume: Adjust the Alarm sound volume.

• Ring Volume: Adjust the Ring sound volume.

• Also vibrate for calls: Set the device to vibrate and play a ringtone

simultaneously.

• Do Not Disturb preferences: Set the time, range and app type to

receive notification messages. Receive notification messages only on particular days of the week.

• Sound quality and effects: Use the function to set the sound quality

and effects while playing a song or video.

• Phone Ringtone: Select a ringtone for incoming calls. Add or delete

ringtones.

• Default notification sound: Select a notification ringtone. Set music

saved on the device as a notification ringtone.

• Default alarm sound: Select a alarm ringtone. Set music saved on the

device as a alarm ringtone.

• Dial pad tones: Use the function to adjust the dial pad tone.

• Screen locking sounds: Use the function to adjust the screen locking

sounds.

• Charging sounds: Use the function to adjust the charging sounds.

• Touch sounds: Use the function to adjust the touch sounds.

• Vibrate on tap: Set the device to vibrate when you tap certain items

on the screen.

• Emergency alerts: You can change your emergency alert settings. For

example, for AMBER alerts and threat notifications.

Settings 71

Storage

You can view and manage internal storage on the device or storage space of the memory card.

On the settings screen, tap Storage.

Customize the following settings:

• Internal storage: View the total storage space and free space in the

device’s internal storage. View a list of apps in use and the storage capacity for each app.

• SD card: View the total storage space and free space in the

memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap

Security & location

You can customize lock screen and security settings.

• Google Play Protect: Scans your device daily for potentially harmful

apps.

• Find My Device: Remotely track the device location. You can also

protect your data securely if you lost your device.

• Security update: Check for software update and configure automatic

installation settings.

• Screen lock: Select the desired screen lock method. See

lock

for details.

• Lock screen preferences: Change the information displayed on the

locked screen.

• Fingerprints: Use your fingerprint to unlock the screen or content. See

Fingerprint recognition overview

• Smart Lock: Allows you to set trusted devices, places, voice, and/or on-

body detection that will allow your phone to remain unlocked.

for details.

Setting a screen

Settings 72

• Location: You can customize how your location information is used by

particular apps.

• Show passwords: Allows you to display characters briefly as you type.

• Device admin apps: Allows privileges to restrict the control or use of

the device to particular apps.

• SIM card lock: Lock or unlock the USIM card, or change the password

(PIN).

• Encryption & credentials: Encryption protects the accounts, settings,

apps, and files on your phone, so that people cannot access them if your phone is stolen. Configure the settings for encryption and credentials.

• Trust agents: View and use trust agents installed on the device.

• Screen pinning: Fix the app screen so that only the currently active

app can be used.

• Apps with usage access: View details on usage of apps on the device.

Users & accounts

You can add users to share your device and register a cloud account.

On the settings screen, tap Users & accounts.

Customize the settings.

Accessibility

You can manage accessibility plug-ins installed on your device.

On the settings screen, tap Accessibility.

Customize the following settings:

• Volume key shortcut: You can use the volume key shortcut to turn

on TalkBack or another accessibility tool quickly.

• Screen readers

spoken feedback.

Select to Speak: Allows you to tap items to hear

Settings 73

• Screen readers TalkBack: Set the device to notify screen status

or actions via voice.

• Screen readers

Text-to-speech output: Change the settings for

text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more.

• Display

Font size: Change the font size. Display size: Set the items on the screen to a size easy

for you to see. Some items may change position.

• Display

Magnification: Triple tap the screen for full screen

magnification, or triple tap and hold to temporarily magnify.

• Display

Colour correction: Adjust the display colour. Colour inversion: Increase the display colour contrast for

people with low vision.

• Display

• Interaction controls

Large mouse cursor: Magnify the mouse cursor.

Switch Access: Create key combinations to

control your device.

• Interaction controls

Click after cursor stops moving: Adjust

the delay before click. This setting controls the amount of time between when you stop moving the mouse and when the automatic click happens.

• Interaction controls

Power button ends call: When this setting

is enabled, you can simply press your device’s power button to end a call. This setting can make it faster and easier to hang up.

• Interaction controls

Auto-rotate screen: Automatically rotate

the screen according to the device’s orientation.

• Interaction controls

Touch & hold delay: This setting adjusts the

amount of time before your touch on the screen becomes a touch and hold.

Settings 74

• Audio & on-screen text Mono audio: Mono output combines

stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.

• Audio & on-screen text

when playing videos for the hearing impaired.

• Emperimental

easier to read on your device. This feature fixes the text colour as either black or white, depending on the original text colour.

High contrast text: High contrast makes text

Captions: Turn on the subtitle service

Google

You can use Google settings to manage your Google apps and account settings. On the settings screen, tap Google.

System

Languages & input

You can customize language and keyboard settings for your device.

On the settings screen, tap System Languages & input.

Customize the following settings:

• Languages: Select a language to apply for the device.

• Virtual keyboard: Allows you to customize the Gboard, Google

voice typing settings.

• Physical keyboard: Select to use the physical keyboard, or check

keyboard shortcut keys.

• Spell checker: Allows you to set various options for the Google

Spell Checker.

Settings 75

• Autofill service: Enable this option to enter your information saved

in your account such as password, address, or credit card number with a single tap. You can also disable this option, use Google Autocomplete, or add a new service account.

• Personal dictionary: Add a word in the user dictionary using the

Add (+) button.

• Pointer speed: Adjust the pointer speed of a mouse or trackpad.

• Text-to-speech output: Configure the settings for text-to-speech

output.

Gestures

You can interact with your device using gestures. You can turn some gestures on and off.

Turn gestures on or off

On the settings screen, tap System Gestures Jump to camera.

Open your camera

You can quickly open your camera from any screen by pressing your phone’s Power button twice.

Date & time

You can customize date and time settings for your device.

On the settings screen, tap System Date & time.

Customize the settings.

Settings 76

Backup

Your Google account data is backed up online. If you reset or replace your phone, just log in to your Google account to restore the contacts, events, and other details you synced with the account.

On the settings screen, tap System Backup.

Customize the following settings:

• Back up to Google Drive: Change Google drive backup settings.

You can also check the backup account currently used, or add a new backup account.

System update

From time to time, updates may become available for your phone. You can download and apply updates through the Settings menu.

On the settings screen, tap System

System update.

Reset options

You can reset the device including network and app settings.

On the settings screen, tap System Reset options.

Customize the following settings:

• Reset Wi-Fi, mobile & Bluetooth: Reset Wi-Fi, Bluetooth and

other network settings.

• Reset app preferences: Reset the settings for an app. The data

saved in the app will not be deleted.

• Erase all data (factory reset): Reset all settings for the device and

delete data.

• Restarting and resetting your device deletes all data on it. Enter your

device name, Google Account and other initial information again.

Settings 77

About phone

You can view information about your device, such as the name, status, software details and legal information.

On the settings screen, tap System

About phone and view information.

Regulatory & safety

You can view regulatory marks and related information on your device. On the settings screen, tap System

Regulatory labels.

Settings 78

Appendix

Language Settings

Select a language to use on your device.

Settings System Languages & input Languages,

• Tap

and select a language.

Phone software update

LG Mobile phone software update from the Internet

For more information about using this function, please visit

http://www.lg.com/common/index.jsp

This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.

Because the mobile phone firmware update requires the user’s full attention for the duration of the update process, please make sure you check all instructions and notes that appear at each step before proceeding. Please note that removing the USB cable during the upgrade may seriously damage your mobile phone.

• LG reserves the right to make firmware updates available only for

selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models.

, select your country and language.

Appendix 80

LG Mobile Phone software update via Overthe-Air (OTA)

This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

To perform the phone software update, System Check for update.

• Your personal data from internal phone storage—including information

about your Google Account and any other accounts, your system/ application data and settings, any downloaded applications and your DRM licence—might be lost in the process of updating your phone’s software. Therefore, LG recommends that you backup your personal data before updating your phone’s software. LG does not take responsibility for any loss of personal data.

• This feature depends on the area or service provider.

System update

Appendix 81

Anti-Theft Guide

Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device.

All you need to make sure your device is protected is:

• Set a screen lock: If your device is lost or stolen but you have a screen

lock set, the device can't be erased using the Settings menu unless your screen is unlocked.

• Add your Google Account on your device: If your device is wiped but

you have your Google Account on it, the device can't finish the setup process until your Google Account information is entered again.

After your device is protected, you'll need to either unlock your screen or enter your Google Account password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.

• Do not forget your Google Account and password you had added to

your device prior to performing a factory reset. If you can't provide the account information during the setup process, you won't be able to use the device at all after performing the factory reset.

Appendix 82

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licences, that is contained in this product, please visit

http://opensource.lge.com

In addition to the source code, all referred licence terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to

opensource@lge.com

This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

Regulatory information(FCC/IC ID number, etc.)

For regulatory details, go to Settings System Regulatory labels.

Appendix 83

Trademarks

• For DTS patents, see

license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

logo are registered trademarks of LG Group and its related entities.

• Google, Google Map, Gmail, YouTube, Google Duo, Google Play, Android,

Chrome, Google Photos, Google Play Protect, Google Calendar, Google Docs, Google Drive, Google Sheets and other related marks and logos are trademarks of Google LLC.

• Bluetooth

• Wi-Fi

Alliance.

• All other trademarks and copyrights are the property of their

respective owners.

is a registered trademark of Bluetooth SIG, Inc. worldwide.

and the Wi-Fi logo are registered trademarks of the Wi-Fi

http://patents.dts.com

. Manufactured under

Appendix 84

Laser safety statement

CDRH Compliance

THIS PRODUCT COMPLIES WITH APPLICABLE REQUIREMENT OF THE DHHS PERFORMANCE STANDARD FOR LASER PRODUCT, 21 CFR SUBCHAPTER J.

Caution!

This product employs a Laser system. To ensure proper use of this product, please read this owner’s manual carefully and retain for future reference. Should the unit require maintenance, contact an authorized service centre.

Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.

To prevent direct exposure to laser beam, do not try to open the enclosure or make direct contact with the laser.

Appendix 85

More information

Tempered glass parts

Tempered glass parts of this device are not permanent and they may wear out over time.

• If you drop your device on a hard surface or subject it to severe impact,

the tempered glass may be damaged.

If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• You can purchase protective cases to protect your device from damage

on the market.

Note that these protective cases are not covered under the warranty service provided by LG Electronics and safety is not guaranteed.

Aspect ratio

This device uses a 19.5:9 aspect ratio.

• Some downloaded apps may not support the 19.5:9 aspect ratio.

• In this case, select the most optimal screen ratio for the app or consult

the app provider for more information.

Appendix 86

FAQ

This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself.

SIM card error

Make sure the SIM card is correctly inserted.

No network connection or dropped network

Signal is weak. Move to a window or an open area. You are outside the carrier network area. Move and check the network.

Calls are not available

New network not authorized. Make sure you have not set call barring for the incoming number. Make sure you have not set call barring for the number you are dialling.

Device cannot be turned on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

Charging error

Make sure device is charging at a normal temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG.

Appendix 87

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.

Battery consumption will increase when you use certain features or apps, such as GPS, games or the Internet.

The battery is consumable and the battery life will get shorter over time.

Error messages appear when launching the camera

Charge the battery. Free some memory by transferring files to a computer or deleting files

from your device. Restart the device. If you are still having trouble with the camera app after trying these tips,

contact an LG Electronics Service Centre.

The photo quality is poor

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos and videos, standard angle quality is better than wideangle.

If you take photos in dark areas, at night or indoors, image noise may occur or images may be out of focus.

If you have any problems, reset the options.

Appendix 88

The touch screen responds slowly or incorrectly

If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit an LG Electronics Service

Centre.

Hangs or freezes

Restart the device

• If your device freezes or hangs, you may need to close apps or turn the

device off and then on again.

Perform a boot-up

• A soft reset may be used to reset the device if the screen freezes, or

the buttons, touch screen or device are no longer responding.

• To perform a soft reset of your device, simply press and hold the

Volume Down and Power keys until the device restarts.

Reset the device

• If the methods above do not solve your problem, perform a factory

data reset.

• On the settings screen, tap System

(factory reset).

- This method resets all settings for the device and deletes data. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

- If you registered a Google Account to the device, you must sign in to the same Google Account after resetting the device.

Reset options Erase all data

Appendix 89

Bluetooth device is not located

Make sure the Bluetooth wireless feature is activated on your device. Make sure the Bluetooth wireless feature is activated on the device you

wish to connect to. Make sure your device and the other Bluetooth device are within the

maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact an LG Electronics

Service Centre.

A connection is not established when you connect the device to a computer

Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your

computer.

Downloaded application causes a lot of errors

Application has problems. Remove and reinstall the application.

Appendix 90

For Your Safety

Important Information

This user guide contains important information on the use and operation of this phone. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the phone. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.

Before You Start

Safety Instructions

• To reduce the possibility of electric shock, do not expose your phone to

high humidity areas, such as the bathroom, swimming pool, etc.

Always store your phone away from heat. Never store your phone in settings that may expose it to temperatures less than 32°F (0°C) or greater than 95°F (35°C), such as outside during extreme weather conditions or in your car on a hot day. Exposure to excessive cold or heat will result in malfunction, damage and/or catastrophic failure.

Be careful when using your phone near other electronic devices. RF emissions from your mobile phone may affect nearby in adequately shielded electronic equipment. You should consult with manufacturers of any personal medical devices such as pacemakers and hearing aides to determine if they are susceptible to interference from your mobile phone. Turn off your phone in a medical facility or at a gas station. Never place your phone in a microwave oven as this will cause the battery to explode.

For Your Safety 92

Safety Information

Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this user guide.

• Never place your phone in a microwave oven as it will cause the battery to

explode.

• Your phone contains an internal battery. Do not dispose of your battery by fire

or with hazardous or flammable materials.

• Make sure that no sharpedged items come into contact with the battery. There

is a risk of this causing a fire.

• Be careful that children do not swallow any parts such as rubber plugs

(earphone, connection parts of the phone, etc.). This could cause asphyxiation or suffocation.

• Unplug the power cord and charger during lightning storms to avoid electric

shock or fire.

• When riding in a car, do not leave your phone or set up the hands-free kit near

to the air bag. If wireless equipment is improperly installed and the air bag is activated, you may be seriously injured.

• Do not use a hand-held phone while driving.

• Do not use the phone in areas where its use is prohibited. (For example: aircraft).

• Do not expose the battery charger or adapter to direct sunlight or use it in

places with high humidity, such as a bathroom.

• Never store your phone in temperatures less than -4°F (-20°C) or greater than

122°F (50°C).

• Do not use harsh chemicals (such as alcohol, benzene, thinners, etc.) or

detergents to clean your phone. There is a risk of this causing a fire.

• Do not drop, strike, or shake your phone severely. Such actions may harm the

internal circuit boards of the phone.

For Your Safety 93

• Do not use your phone in high explosive areas as the phone may generate

sparks.

• Do not damage the power cord by bending, twisting, pulling, or heating.

• Do not use the plug if it is loose as it may cause a fire or electric shock.

• Do not place any heavy items on the power cord. Do not allow the power cord

to be crimped as it may cause fire or electric shock.

• Do not handle the phone with wet hands while it is being charged. It may cause

an electric shock or seriously damage your phone.

• Do not disassemble the phone.

• Do not place or answer calls while charging the phone as it may short-circuit

the phone and/or cause electric shock or fire.

• Only use the batteries, antennas, and chargers provided by LG. The warranty will

not be applied to products provided by other suppliers.

• Only authorized personnel should service the phone and its accessories. Faulty

installation or service may result in accidents and consequently invalidate the warranty.

• Do not hold or let the antenna come in contact with your body during a call.

• An emergency call can be made only within a service area. For an emergency

call, make sure that you are within a service area and that the phone is turned on.

• Use accessories, such as earphones and headsets, with caution. Ensure that

cables are tucked away safely and do not touch the antenna unnecessarily.

• A mobile device requires proper air circulation in order to dissipate heat. Direct

skin contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0 cm from between the user’s body.

• Prevent dust of any other foreign substances from getting into the Charger/

USB cable port. It may cause heat or fire.

For Your Safety 94

FCC RF Exposure Information

• Read this information before operating the phone.

In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies.

The design of this phone complies with the FCC guidelines and these international standards.

Body-worn Operation

This device was tested for typical body-worn operations with the back of the phone kept 1 cm (0.39 inches) between the user’s body and the back of the phone. To comply with FCC/ISEDC RF exposure requirements, a minimum separation distance of 1 cm (0.39 inches) must be maintained between the user’s body and the back of the phone. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 1 cm (0.39 inches) separation distance between the user’s body and the back of the phone, and have not been tested for typical bodyworn operations may not comply with FCC/ISEDC RF exposure limits and should be avoided.

FCC Part 15 Class B Compliance

This device complies with part 15 of FCC rules and ISEDC licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause

undesired operation of the device.

For Your Safety 95

Part 15.105 statement

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, you can try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Cautions for Battery

• Do not disassemble.

• Do not short-circuit.

• Do not expose to high temperature: 140°F (60°C).

• Do not incinerate.

Battery Disposal

• Please dispose of your battery properly or bring to your local wireless carrier for

recycling.

• Your phone contains an internal battery. Do not dispose of your battery by fire

or with hazardous or flammable materials.

For Your Safety 96

Adapter (Charger) Cautions

• Using the wrong battery charger could damage your phone and void your

warranty.

• The adapter or battery charger is intended for indoor use only.

• Do not expose the adapter or battery charger to direct sunlight or use it in

places with high humidity, such as the bathroom.

Avoid damage to your hearing

• Damage to your hearing can occur if you are exposed to loud sounds for long

periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is particularly imperative when attempting to cross the street.

For Your Safety 97

Safety Guidelines

TIA Safety Information

Provided herein is the complete TIA Safety Information for Wireless Handheld phones. Inclusion of the text covering Pacemakers, Hearing Aids, and Other Medical Devices is required in the owner’s manual for CTIA Certification. Use of the remaining TIA language is encouraged when appropriate.

Exposure to Radio Frequency Signal

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones.

Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:

ANSI C95.1 (1992) * NCRP Report 86 (1986) ICNIRP (1996) Those standards were based on comprehensive and periodic evaluations of the

relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).

*AmericanNationalStandardsInstitute;NationalCouncilonRadiationProtection

andMeasurements;InternationalCommissiononNon-IonizingRadiation

Protection

The design of your phone complies with the FCC guidelines (and those standards).

Phone Operation

NORMAL POSITION: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder.

Safety Guidelines 99

LG LM-Q910UM User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

ENGLISH

Custom-designed Features

Video recording features

Sound quality and effects features

Google Assistant

Fingerprint recognition

Notes on Water Resistant Properties

Basic Functions

Product components and accessories

Parts overview

Turning the power on or off

Removing the memory card

Battery

Touch screen

Home screen

Screen lock

Taking screenshots

Copy and Paste

Do not disturb

Useful Apps

Installing and uninstalling apps

App Shortcuts

Phone

Messaging

Camera

Photos

Contacts

Clock

E-mail

FM Radio

Google apps

Settings

Settings

Network & Internet

Connected devices

Apps & notifications

Battery

Display

Sound

Storage

Security & location

Users & accounts

Accessibility

Google

System

Appendix

Language Settings

Phone software update

Anti-Theft Guide

Open Source Software Notice Information

Regulatory information(FCC/IC ID number, etc.)

Trademarks

Laser safety statement

More information

For Your Safety

Safety Guidelines