Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact a LG
Authorized Service Center. For user-installed apps, please contact the
relevant service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• Failure to follow the instructions in this guide and improper use may
damage the device.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2
Table of contents
01
Custom-designed
Features
6Multi-tasking feature
11Google Assistant
02
Basic Functions
14Product components and
accessories
15
Parts overview
18Turning the power on or off
19Installing the SIM card and
memory card
21
Removing the memory card
21 Battery
23Touch screen
26Home screen
34Screen lock
38Memory card encryption
39Taking screenshots
39Entering text
48Do not disturb
03
Useful Apps
50Installing and uninstalling apps
52App Shortcuts
53 Phone
57 Messaging
58 Camera
67 Gallery
73 Chrome
74Google apps
75 QuickMemo+
78 Contacts
80 Clock
81 Calendar
82 Music
83LG Mobile Switch
83 SmartWorld
84Game Launcher
113 LG Language Settings
113 LG Bridge
114 Phone software update
116 Anti-Theft Guide
117 Open Source Software Notice
Information
117
Regulatory information
(FCC ID number, etc.)
118
Trademarks
119 Laser safety statement
120 More information
121 FAQ
06
For Your Safety
07
LIMITED WARRANTY USA
4Table of contents
01
Custom-designed
Features
Multi-tasking feature
Recent Uses Screen
Swipe the Home button upward and hold to view the recent use
history.
Pop-up window
You can open multiple apps on the screen and easily switch between
them at any time.
Swipe up and hold from the bottom of the screen.
1
Tap the app icon on the top left of the app screen and select Pop-up
2
window.
• If you tap the app icon, the App info, Multi window, Pop-up
window and Pin app options appear.
The app appears in the form of a pop-up window on the screen.
3
• This feature may not be available in some apps or screens.
Custom-designed Features6
Using the pop-up window
• : Minimizes the pop-up window. The pop-up window is minimized
into the app icon floating on the screen, which can be moved anywhere
you want.
: Expands the app to full screen.
•
: Closes the app.
•
• To move the pop-up window: Drag the top of the pop-up window.
• To adjust the size of the pop-up window: Drag the left, right or
bottom edge of the pop-up window.
• You can open up to 5 apps using the pop-up windows.
• To select an app from the opened apps, tap one of the pop-up windows.
The selected pop-up window comes to the front.
• Pop-up windows cannot be moved to the status bar or navigation bar area.
Custom-designed Features7
Using the app folder for pop-up windows
If you tap on the pop-up window, the pop-up window is minimized into
the app icon.
You can move the app icon anywhere you want by dragging it.
If two or more pop-up windows are minimized, the app folder is created
to contain the app icons.
• The recently-used app icon is used as the app folder icon. If you tab the
icon, all the icons for the minimized pop-up windows appear in the app
folder.
Custom-designed Features8
Pop-up windows
apps folder
• If you touch and hold the app folder for pop-up windows and drag the
app folder into Remove, the app folder will be removed.
• To remove one of the apps from the app folder, open the app folder and
drag the app icon out of the app folder.
Multi window
When using gesture navigation (by default)
Swipe up and hold from the bottom of the screen.
1
• Recently-used apps appear.
• If you tap the app icon, the App info, Multi window, Pop-up
window and Pin app options appear.
Tap the app icon on the top left of the app to be displayed in the
2
multiwindow and select Multi window.
• The selected app appears at the top half of the screen.
Tap the other app to be displayed in the multi window.
3
• The selected app appears at the bottom half of the screen.
Custom-designed Features9
When using Buttons only navigation
Tap on the navigation bar.
1
• Recently-used apps appear.
• If you tap the app icon, the App info, Multi window, Pop-up
window and Pin app options appear.
Tap the app icon on the top left of the app to be displayed in the
2
multiwindow and select
• The selected app appears at the top half of the screen.
Tap the other app to be displayed in the multi window.
3
• To adjust the size of the split screen, drag the bar on the center of the
screen.
• To deactivate the multi window feature, drag the center bar up or down
to the end of the screen.
• The multi window feature is not supported in some LG apps or apps
downloaded from the Play Store.
.
Custom-designed Features10
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go.
• To use this feature, first connect to the network and sign in to your
Google Account.
Sign in
Press the Google Assistant key on the left side of the device.
1
or
Swipe diagonally from a bottom edge of the screen.
Follow the on-screen instructions.
2
• The device saves your voice data for recognition.
Set whether to use the voice match unlock function.
3
• If you use the voice match unlock function, you can unlock the
device even when the device screen is turned off or the device is
charging by saying “OK Google” or “Hey Google.”.
Custom-designed Features11
• This feature may be more vulnerable to security than the other screen
locks, such as Pattern, PIN, and Password.
• When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap Essentials
Secure lock settingsSmart Lock, and then use the screen lock
method you set to unlock the device. Tap Voice Match, then tap Unlock with Voice Match
again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See
for details.
Tap Save.
4
, then enter the currently used unlock method
SettingsLock screen & security
Setting a screen lock
Accessing by Voice
When the home screen is turned off or locked, say “OK Google” or
1
“Hey Google”.
When the Google Assistant screen appears, say a command or ask a
2
question.
Accessing from Home Screen or Any Other
Screen
Press the Google Assistant key on the left side of the device.
1
or
Swipe diagonally from a bottom edge of the screen.
Say a command or question when you see on the bottom of the
2
screen.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Custom-designed Features12
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• USB cable
• Charger
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact a LG Authorized Service Center.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact a LG Authorized Service
Center.
• To purchase optional items, contact a LG Authorized Service Center for
available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
• Quick Start Guide
• Ejection pin
Basic Functions14
Parts overview
Earpice
Volume keys (+/-)
Proximity/Ambient light
sensor
Front camera lens
Power/Lock key
Google Assistant key
SIM/Memory card tray
Microphone
Rear camera lenses
Speaker
Touch screen
Flash
Stereo headset jack
Charger/USB cable port
• Press and hold the volume down key and Power/Lock key at the same
time for a second to take a screenshot.
Basic Functions15
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using Camera, gently press a Volume key to take a photo. To
take continuous photos, press and hold the Volume key.
- Press the Volume Down key twice to launch the Camera app when
the screen is locked or turned off. Press the Volume Up key twice to
launch Screen-off memo.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
• Google Assistant key
- Activate Google assistant. See
Google Assistant
for details.
Basic Functions16
• Some functions may be restricted for access, depending on the device
Good exampleBad example
specifications.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
MicrophoneDo not cover the microphone.
Basic Functions17
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
Press and hold the Power/Lock key and the Volume Down key at the
1
same time until the power is turned off.
When the device restarts, release the key.
2
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Restart: Restart the device.
Basic Functions18
Installing the SIM card and
memory card
Insert the SIM card from your mobile service provider and the separately
purchased memory card into the device.
• Be careful with the ejection pin since it has a sharp edge.
• In order for the water-resistant and dust-resistant features to work
effectively, the card tray must be inserted correctly.
Insert the ejection pin into the hole in the card tray and then pull out
1
the card tray from the device.
Place the SIM card and/or memory card on the card tray and then
2
insert the card tray into the device in the direction of the arrow.
for SIM card
for memory card
(optional-sold separately)
Basic Functions19
• This device supports only Nano SIM cards.
NanoMicroStandard
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the service provider.
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray
correctly.
• When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.
• Insert the SIM card with the gold-colored contacts facing downwards.
• Be sure to insert the SIM card into the device by following the
instructions in the user manual.
• If you insert to or remove the card tray from the device, be careful not
to let water or other liquids enter into the card tray. If a wet card tray or
card is inserted into the device, your device may get damaged.
• Memory card is an optional item.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
Basic Functions20
Removing the memory card
Unmount the memory card before removing it for safety.
On the home screen, tap EssentialsSettingsStorage .
1
Insert the ejection pin into the hole in the card tray and then pull out
2
the card tray from the device.
Remove the memory card from the card tray.
3
Insert the card tray back into the slot.
4
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charging cable terminal
Basic Functions21
• Ensure that the inside of the device does not make contact with a
metallic object or water.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to device.
If there is moisture, stop using the device immediately and remove the
moisture completely.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
• When you are visiting the LG Authorized Service Center with a battery
issue, bring the product and the charger with you. Since the battery is a
consumable, the battery life may be shortened as time goes.
Basic Functions22
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using
them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not in use.
• Check the battery level while using any downloaded apps.
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to
select or run an app or option.
Touching and holding
Touch and hold for several seconds to
display a menu with available options.
Double-tapping
Tap twice quickly to zoom in or out on
a web page or map.
Basic Functions23
Dragging
Touch and hold an item, such as an
app or widget, then move your finger
to another location in a controlled
motion. You can use this gesture to
move an item.
Swiping
Touch the screen with your finger and
move it quickly without pausing. You
can use this gesture to scroll through
a list, a web page, photos, screens,
and more.
Pinching and spreading
Pinch two fingers to zoom out such
as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
Basic Functions24
• A touch screen failure may occur if you use the device near a magnetic,
metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the
screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the desired option.
• Touch control may not work properly if you tap while wearing a glove or
by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film
or accessory purchased from a third party store is attached to the
device.
• Displaying a static image for extended periods of time may result in
after-images or screen burn-in. Turn off the screen or avoid displaying
the same image for a long time when you do not use the device.
Basic Functions25
Home screen
Status bar
Home screen overview
The Home screen is the starting point for accessing various functions and
apps on your device. Swipe up from the bottom edge of any screen to
directly go to the Home screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
Home screen layout
You can view all apps and organize widgets and folders on the Home
screen.
Weather widget
Google Search widget
Navigation bar
• The Home screen may differ depending on the manufacturer policy, user
settings, software version or service provider.
Basic Functions26
Folder
Page icon
Quick access area
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the information of weather and time for a
specific area.
• Google Search widget: Type or speak to open Google Search.
• Folder: You can create folders to classify the app based on desired
criteria.
• Page icon: Display the total number of Home screen canvases. You
can tap the desired page icon to go to the page. The icon reflecting the
current canvas will be highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
• Navigation bar: Use some gestures to go to the Home screen,
previous screen, Overview screen, or quickly switch between apps.
Using Navigation bar
Here is the gestures guide to control the Navigation bar.
• To go to Home screen, swipe up from the bottom edge of the screen.
• To go back to the previous screen, swipe in from the left or right edge
of the screen.
• To go to Overview screen, swipe up and hold from the bottom edge of
the screen.
• To quickly switch between apps, swipe right at the bottom edge of the
screen to go to previously used apps.
• Gestures is the default for the Navigation bar. To change it to Buttons
only
/ / , tap Essentials Settings Display Navigation
bar, then select Buttons only.
Basic Functions27
Status icons
When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device’s status by viewing notification icons displayed on the status
bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
• Some of these icons may appear differently or may not appear at all,
depending on the device's status. Refer to the icons according to the
actual environment and area in which you are using the device and your
service provider.
• Displayed icons may vary, depending on the area or service provider.
Basic Functions28
Notifications panel
You can open the notifications panel by dragging the status bar
downward on the main screen.
• You can drag down the notice window or tap
quick setting icons.
• You can tap
• If you touch and hold the icon, the settings screen for the
corresponding function appears.
• You can use the notifications panel even on the lock screen. Drag the
to add, delete or arrange icons in the notice window.
notifications panel while the screen is locked to quickly access the
desired features.
to open the list of
Basic Functions29
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