LG HGQQMSD10 User Manual
Simple Guide
EnerBox®2
HGQQMSD10.AUSH
Please read this manual carefully before operating your set and retain it for future reference.
Some of the content in this guide may differ from your unit.
This communications gateway is for end-users. It consists of basic information regarding the communication gateway. For gateway installation and setup, refer to the installation instructions of AC module system.
(Ver. 1.0) |
www.lg.com |
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Safety instructions
Please take note of the safety instructions to prevent any potential accident or misuse of the gateway.
Safety precautions are given in two forms, i.e. Warning and Caution as detailed below.
.WARNING |
Failure to follow the instructions may cause serious injury and even |
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death. |
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>CAUTION |
Failure to follow the instructions may cause injury to persons or |
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damage to the product. |
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.WARNING |
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yy Do not place the product in direct sunlight or near heat sources such as radiator, fires, stoves, etc.
–– This may cause fire.
yy Do not allow children to cling to the Product.
–– This may cause the product to fall, causing injury or death.
yy Do not place the product on a place which can be reached by oil or steam such as a cooking table or humidifier.
–– An electric shock or fire may occur.
yy Do not use the product in damp places like a laundry room or bathroom.
–– Moisture may cause a glitch or an electric shock.
yy Plug the power cord tightly into the outlet.
–– Loose connection of the power cord could cause a fire.
yy Do not place heavy objects on the power cord.
–– This may cause fire or electric shock.
yy Never touch the power cord with your hands wet.
–– Otherwise, an electric shock may occur.
yy Operate the product at the proper voltage (AC 120 V).
–– Excessive voltage may result in damage on the product, electric shock or fire.
yy Pull the plug, not the cord, to disconnect the power.
–– Otherwise, a fire may occur or the product may get damaged.
yy Do not impair the cord by bending or pressing it too hard. Keep children and pets from damaging the power cord.
–– An impaired cord could damage the product parts causing a fire or an electric shock.
yy Do not insert a metal chopstick or other conductors into a hole of the outlet when the power cable is connected to the outlet. Do not touch the plug right after disconnecting it from the outlet.
–– Otherwise, an electric shock may occur.
yy Please use the power cord certified by LG Electronics.
–– Using a non-certified product may result in a fire and electric shock.
yy Do not disassemble, repair, or revamp the product.
–– An electric shock or fire may occur.
–– If you need a checking, adjustment, or repair, contact the service center.
yy Do not place anything containing liquid on top of the product, such as a vase, flower pot, cup, cosmetics, or medicine; or ornaments, candles, etc.
–– This may cause fire or electric shock, or injury due to falling.
yy Do not spray water directly to the product when cleaning. Do not allow water to get into the product or do not allow it to get wet.
–– This may cause fire or electric shock.
yy To avoid damage and explosion of the gateway, do not use at temperatures outside of 0 °C to 60 °C (32 °F to 140 °F).
>CAUTION
yy Place the product in a safe place so that it does not fall.
–– If dropped, the product could be damaged and even cause an injury.
yy Place and use the product indoor only.
–– Otherwise, this may cause damage to the product.
yy Do not connect the product to power strips, surge protector or surge protector-embedded power strips. It is recommended the gateway is directly connected to a 120V AC outlet.
–– Otherwise, communication interference may occur.
WARNING :This product can expose you to chemicals including carbon black, which is known to the State of California to cause cancer, and Tuluene, which is known to the State of California to cause birth defects or other reproductive harm, For more information go to www.P65Warnings.ca.gov.
OSS Notice Information |
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Federal Communications Commission(FCC) Statement |
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon email request to opensource@lge.com. This offer is valid for three(3) years from the date on which you purchased the product.
Warranty
If you want to check the product quality assurance, please visit http://enervu.lg-solar.com/support.
Warranty Reference Table
Standard Warranty Term |
5 Years |
You are cautioned that changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment dose cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
–– Reorient or relocate the receiving antenna.
–– Increase the separation between the equipment and the receiver.
–– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
–– Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Indoor use only
FCC Caution: for indoor use only, use outdoors or in other modes not covered by this manual may violate the FCC regulation and violate the use authority to use the product.
Specially, within the 5.15-5.25GHz band, U-NII device is restricted to indoor operations to reduce any potential for harmful interference to co-channel MSS operations.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. End users must follow the specific operating instructions for satisfying RF exposure compliance.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments.
*MFL69963601* Copyright © 2017 LG ElectronicsInc. All Rights Reserved.
Printed in Korea
Components |
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Part Names and Functions |
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EnerBox®2 Communication Gateway |
Wall mount bracket |
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AC cable |
LAN cable |
Wall mount bracket screws (4EA) |
Simple Guide |
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AAntenna
BRESET button : Press the button to reset the product.
CMicro SD Card slot : Spare slot (for engineer)
DMicro USB Port : Spare port (for engineer)
ELEDs
MOBILE/S•METER (S•METER : Smart Meter) : Displays status of AP/ZigBee mode.
Status |
Description |
OFF |
- AP mode is not operating. |
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- ZigBee is not connected. |
AMBER (ON) |
Operating in AP mode. |
GREEN (Blinking) |
ZigBee(S•Meter) is in paring. |
GREEN (ON) |
ZigBee(S•Meter) is connected. |
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REPEATER : Displays status of Repeater paring / Gateway join. |
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Status |
Description |
OFF |
Gateway and Repeater are not conected. |
AMBER(Blinking) |
Gateway and Repeater are in unparing. |
GREEN (Blinking) |
Gateway and Repeater are in paring. |
GREEN (ON) |
Gateway and Repeater are connected. |
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INTERNET : Displays status of network connection.
Status |
Description |
OFF |
No Connection (Network) |
AMBER (ON) |
Only connected to the local area network. |
GREEN (Blinking) |
Connecting to network by WPS. |
GREEN (ON) |
Network connected |
INVERTER : Displays status of Micro Inverter communication.
Status |
Description |
OFF |
No Connection (Micro Inverter module) |
AMBER (Blinking) |
Scanning Micro Inverter modules. No Micro Inverter module has been |
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detected. |
GREEN (Blinking) |
Scanning Micro Inverter modules. One or more Micro Inverter module has |
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been detected. |
GREEN (ON) |
Communicating with all registered Micro Inverter modules |
FWPS/AP button : Press the button briefly to use the gateway as an access point. Press and hold the button for more than 3 seconds to connect to the Wi-Fi network with WPS function.
GPARING button : Press the button briefly to connect the gateway and repeater.If the connection failed, press and hold the button for more than 3 seconds to reset and try again.
HGATEWAY/REPEATER switch : Switch the operating mode to G (Gateway mode) or R (Repeater mode).
IUSB ports : Spare ports (for communication module expansion)
JETHERNET port : Connect to the network router using supplied LAN cable.
KPOWER/PLC port : Connect to a power outlet with supplied AC cable for power supply and PLC communication.
Connections
Connect the EnerBox®2 to the broadband router with one of the methods described in this guide. Refer to the installation guide provided separately for more details about installation.
Wired connection
AC Outlet |
Broadband |
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Internet |
SERVER |
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EnerBox®2 |
Wired |
Connection |
1.Connect the POWER port of the EnerBox®2 to AC outlet by using supplied AC cable.
2.Connect the ETHERNET port of the unit to your broadband router by using supplied LAN cable.
Wireless connection
Wireless
Communication
AC Outlet
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Broadband |
Internet |
SERVER |
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EnerBox®2 |
router |
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PLC Bridge connection
AC Outlet
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Broadband |
Internet |
SERVER |
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Router |
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EnerBox®2
1.Connect the POWER port of the EnerBox®2 to AC outlet by using supplied AC cable.
2.Connect the ETHERNET port of the EnerBox®2 to a PLC bridge port by using the supplied LAN cable.
3.Connect the broadband router to a PLC bridge port by using a LAN cable.
Web Monitoring
EnerBox®2 communication gateway is designed to collect information of energy production and send it to server. So that user can monitor the energy production status in the web browser on your PC or Mobile device through the internet.
1.On your internet-connected PC or Mobile device, open a browser.
2.On your browser, visit LG EnerVu page at http://enervu.lg-solar.com.
You need to create an account for web monitoring. Follow the instructions of website.
Troubleshooting
For problems with the gateway, follow the troubleshooting guide below. If the problem is still not solved, unplug the gateway and contact the service center.
(1-888-865-3026, lg.solar@lge.com)
LED Status |
Solution |
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The gateway is connected to Home AP, but the Home AP does not |
INTERNET LED |
connected to the internet. Check the internet connection of the |
(AMBER) |
Home AP. If the problem is still not solved after checking, contact |
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the service center. |
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The gateway cannot communicate with one Micro Inverter or more. |
INVERTER LED |
It may happen occasionally depending on the network condition. |
(AMBER) |
If this symptom continues more than an hour, contact the service |
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center. |
INVERTER LED |
If the LED is turned off before sunset, the Micro Inverter is not |
(OFF) |
communicating. Contact the service center. |
yy It is recommended to install the EnerBox®2 near the distribution box for stable communication.
yy The EnerBox®2 will not log energy production, if the EnerBox®2 is turned off or AC cable is disconnected.
1.Connect the POWER port of the EnerBox®2 to AC outlet by using supplied AC cable.
2.Press and hold WPS/AP button for more than 3 seconds and also press the WPS button on your broadband router. Contact service center when wireless connection fails.
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