LG H932 Users manual

USER GUIDE

LG-H932

ENGLISH

Copyright ©2017 LG Electronics Inc. All rights reserved.

MFLXXXXXXXX (1.0) www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are
subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

01

Custom-designed
Features

6 Notes on Water Resistant

Properties

Floating bar

8

Camera features

11

Gallery features

17

Making collage wallpapers

24

Audio recording features

25

Google Assistant

26
27 Fingerprint recognition

Face recognition

30

Voice recognition

34

Multi-tasking feature

37

Always-on Display

39

quick share

40

Quick Help

41

Voice Care

41

02

Basic Functions

43 Product components and

accessories

Parts overview

44

Turning the power on or off

47

Installing the SIM card

48

Inserting the memory card

50

Removing the memory card

51

Battery

51

Touch screen

54

Home screen

57

Screen lock

66

Memory card encryption

71

Taking screenshots

72

Entering text

73

Content sharing

78

Do not disturb

80

03

Useful Apps

82 Installing and uninstalling apps

App trash

83

Phone

84

Messaging

87

Camera

88

Gallery

107

Contacts

111

3

113 QuickMemo+

Clock

115

Calendar

116

Tasks

118

Music

118

Calculator

119

LG Health

119

File Manager

121

LG Mobile Switch

121

Downloads

122

Smart cleaning

122

LG SmartWorld

123

Facebook

124

Instagram

124

Next Radio

124

Chrome

124

Google apps

125

04

Settings

128 Settings

Networks

128

Sound & notification

140

Display

141

General

143

05

Appendix

154 LG Language Settings

LG Bridge

154

Phone software update

155

Anti-Theft Guide

157

Open Source Software Notice

158

Information

Regulatory information

158

(FCC ID number, etc.)

Trademarks

158

Laser safety statement

159

More information

160

FAQ

163

06

For Your Safety

07

LIMITED WARRANTY
STATEMENT

4Table of contents

01

Custom-designed Features

Notes on Water Resistant Properties

This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.

Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets
the requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP

Code];testconditions:15-35°C,86-106kPa,1.5meter,for30minutes).

Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.

WARNING

Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the color of the LDI (Liquid Damage
Indicator). If the color of LDI located inside the product changes, the
product is to be considered ineligible for any free-of-charge repair services
provided under the product’s limited warranty.

Avoid exposing the product to environments with excessive dust or
moisture. Do not use the product in the following environments:

Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.

Do not immerse the product in salt water, including seawater.

Do not immerse the product in a hot spring.

Do not swim with this product.

Donotplacetheproductdirectlyonsand(suchasatabeach)or

mud.

Custom-designed Features 6

Do not immerse your product in water deeper than approximately

1.5meters.
Do not immerse your product in water for longer than 30minutes.

• If your product becomes wet be sure to wipe the microphone, speaker,

and stereo jack with a dry cloth before use.

• Should your product or your hands become wet, dry them before

handling the product.

• Do not use the product in places where it may be sprayed with high

pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.

• This product is not resistant to shock. Do not drop the product or

subject it to shock. Doing so might damage or deform the main unit,
causing water leakage.

• The product’s water and dust resistant features may be damaged by

dropping or receiving an impact.

• If the product gets wet, use a clean, soft cloth to dry it thoroughly.

• The touch screen and other features may not work properly if the

device is used while wet.

• Your product is water resistant only when the SIM/Memory card tray is

properly inserted into the product.

• Do not open or close the SIM/Memory card tray while the product is

wet or immersed in water. Exposing the open tray to water or moisture
may damage the product.

• The SIM/Memory card tray contains rubber [packing] to help prevent

dust, water, or moisture from entering the product. Do not damage the
rubber [packing] as this may allow dust, water, or moisture to enter
your product and cause damage.

• Failure to follow the provided instructions may invalidate your device’s

limited warranty.

Custom-designed Features 7

Floating bar

Floating bar overview

You can activate frequently used features including shortcuts,
screenshots, Music, Contacts and more by touching and then swiping the
floating bar on the screen.

to open the floating bar. Tap or to close the floating bar.

• Tap

Floating bar

Custom-designed Features 8

Moving the floating bar position

• Floating bar open: Drag the floating bar to the desired location of the

screen edge.

• Floating bar closed: Touch and hold the floating bar and drag it to the

desired location of the screen edge.

• The floating bar can moves only from the area below the notifications

panel to the quick access bar. See

Home screen layout

for details.

Deactivating the floating bar

You can deactivate the floating bar by using the desired method from the
following.

• Touch and hold

area on the top of the screen.

on the floating bar, tap and then drag on the top of the

• Tap

screen.

Settings General Floating bar and then drag .

• Tap

on the floating bar and then drag it to the delete

Custom-designed Features 9

Setting the floating bar

You can select content to display on the floating bar and change its
display order. Tap

Floating bar.

• Shortcuts: Quickly access to a frequently used apps or features.

• Screenshots: Capture the screen to crop the desired part or to make

it as a GIF file.

• Speed dial: Add contacts of frequently contacted people to make a call

or text a message.

• Music: Play recently played music.

• Maximum of 5 apps or features can be added to the shortcuts.

• Maximum of 5 contacts can be added to the speed dial.

• The GIF making feature is provided for the user’s creative activity. If you

infringe other’s copyright or defamation laws by using the GIF making
feature, you may be liable for civil and criminal liability. Be sure to not
duplicate or transfer work of others without permission. LG Electronics
cannot accept any liability for the user’s action.

• A GIF image capture can be made for up to 15 seconds.

from the floating bar or tap Settings General

Launch Capture+ on the desired screen.

Scroll capture the screen to import to the QuickMemo+ or to save
the image to the Gallery.

Capture the desired part to import to the QuickMemo+ or to save
the image to the Gallery.

Save as a GIF file with currently playing video or currently viewing
screen. Adjust the screen size to capture the screen.

•To move to the desired location, tap

•To start the GIF image capture, tap .

•To stop the GIF image capture, tap .

.

Custom-designed Features 10

Camera features

Wide-angle

Standard angle

Wide-angle

Standard angle

Wide-angle camera

You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front and rear camera.

, then tap / or / to switch between the

Tap
standard and wide-angle.

Front camera Rear camera

• See

Starting the camera

for details.

Custom-designed Features 11

Cine Video

You can record a movie-like video.

Tap , then tap MODE .

1

Tap to record a video.

2

• : Record a video by selecting the point zoom feature to adjust

the zoom in/out settings around the desired area.

: Select Cine effect to apply for the video recording. You can also

•

adjust the vignette and strength for each Cine effect.

• The Point zoom feature supports the zoom speed up to 3x.

• This feature only supports video recordings in standard angle.

Match shot

You can take 2 photos or videos at the same time or separately.

Tap , then tap MODE .

1

To take a photo, tap . To record a video, tap .

2

• : Record two split screens at the same time.

• : Record two split screens individually.

• : Import previous photos, video files, or images to have a match

shot.

Custom-designed Features 12

Tap to save (if necessary).

3

Snap shot

You can take a photo or record a video and preview it right away.

Tap , then tap MODE .

1

Tap to take a photo. To record a video, tap .

2

Custom-designed Features 13

Guide shot

You can take a photo with a similar composition after overlapping the
translucent guide image on the camera preview screen.

You can also import a photo from the Gallery as a guide photo.

Tap , then tap MODE .

1

Place the desired subject on a translucent guide image, then tap .

2

• Use the slide bar to control the background transparency.

Grid shot

You can take photos or record videos for 4 different scenes in a row and
save them as a single content.

Take photos or 3-second-long videos in sequence and then save them as
a single file.

Tap , then tap MODE .

1

Tap to take a photo. To record a video, tap .

2

Tap to save.

3

Custom-designed Features 14

Tracking your focus point while using the
camera

You can track and maintain focus on an object while taking photos or
recording videos.

Tap , then tap Tracking focus.

1

Before recording a video or taking a photo, lightly tap the screen to

2

select an object to focus on.

Take the photo or start recording your video.

3

• See

Starting the camera

• To use this feature, select the standard camera (

or recording videos.

• This feature is unavailable when you use the front camera or the

wide-angle camera.

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 60 FPS.

for details.

) for taking photos

Steady recording

You can use the Steady recording feature to minimize motion blur while
recording a video.

, then tap MODE Auto (A), or Manual ( ) Steady

Tap
recording.

• See

Starting the camera

Custom-designed Features 15

for details.

Signature

You can create a personalized photo by adding your signature.

Tap , then tap Add signature.

1

Enter the signature as desired and tap ADD.

2

Hi-Fi video recording

You can record a high quality video with Hi-Fi sound.

, then tap MODE Manual ( ) Hi-Fi.

Tap

• See

Starting the camera

• Hi-Fi videos can only be played in apps that support Hi-Fi.

for details.

Custom-designed Features 16

Gallery features

Floating button

You can use the floating button at the lower part of the gallery app screen
in landscape mode.

• After dragging up the tapped

Home screen.

• Drag the tapped to the left or right to move the floating button.

, release from to return to the

Custom-designed Features 17

Camera roll

You can view the photos and videos you have taken on the camera
preview screen.

, tap MODE Auto and then tap Camera roll.

Tap

• When you take photos or record videos, you can view the thumbnails

for the saved pictures along the side of the screen.

• Scroll the thumbnail lists up or down to browse the photos and videos.

• Tap a thumbnail to view the photo or video on the camera screen.

• Tap the thumbnail again to return to the camera viewfinder.

• This feature is not supported when you take a photo or record a video in

the 18:9 aspect ratio.

• This feature is available only in MODE

Auto of the Camera app.

Custom-designed Features 18

Related content

You can edit and customize related content in the Gallery.

While viewing a picture preview, tap .

1

When the icon related with the date you took the photo appears,

2

touch the screen.

• You can view the photos related with the date you chose.

• Related content can be related to up to four combinations of ‘Memories,

Date, Place, Camera mode’.

• Tap to access additional options.

Custom-designed Features 19

Making a GIF

You can make a GIF file from the associated content.

Tap Create GIF.

1

Select images to make a GIF file and then tap NEXT.

2

• You can add more images and adjust the GIF speed, screen ratio,

image order and more.

Tap SAVE.

3

• Maximum of 100 images can be selected to make a GIF file.

Making a collage

You can make a collage from the associated content.

Tap Make collage.

1

Select images to make a collage and then tap NEXT.

2

• Select the collage composition from the bottom of the screen.

Tap MAKE.

3

• Maximum of 9 images can be selected to make a collage.

Custom-designed Features 20

Making a video from the associated content

You can gather associated content to make a video clip by tapping .
Select the theme and background music, adjust caption effects and order

or add date and your signature and then tap SAVE.

: Select the video theme.

•

- To download the theme, tap .
: Add background music or adjust the playback time.

•

- To select a file for the background music, tap .

- To download a file for the background music, tap .

- To adjust the volume of background music and original video, tap .

• : Select a font face.

- To download a font, tap .

: Change the order of files to play as a video.

•

- To add files, tap .

Custom-designed Features 21

• Download the VASSET app from the Play Store to add video themes,

background music or font faces.
If you use mobile data without Wi-Fi connection, you may be charged

for data usage.

Creating a movie

You can create a new movie by putting images and videos together.

Tap , select an album, and then tap Creating a movie.

1

Select images or videos for a new movie.

2

Edit the selected images and videos and then tap SAVE.

3

Deleting files

You can select images or videos to delete from the on-screen list and then

at the top of the screen

tap

Custom-designed Features 22

Adding files

You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
selected.

Changing the file sequence

Long press an image or video to move to the desired location.

Setting the file effects

Configure the settings for theme, background music, font effect and the
like for an image or video after tapping

.

Initializing the file settings

Initialize the settings (e.g. play time, theme, background music and font
effect) for each image or video after tapping

.

Previewing a file

Check your new video before saving by tapping . After the playback
time elapses, the next file is played automatically.

• Maximum of 50 images and videos can be selected for a video.

• The playback time for an image is 3 seconds by default and it cannot be

changed.

• This feature may not be supported depending on the image or video

format.

Making a GIF file

You can easily make a GIF file using previously recorded video.

At the desired starting point while watching the video, tap .

1

Select the length of the GIF you want to create.

2

• The GIF file is generated for the time selected from the current time.

• For videos less than 5 seconds, GIF images are automatically generated

for the remaining time.

Custom-designed Features 23

• The GIF making feature is provided for the user’s creative activity. If

you infringe other’s copyright or defamation laws by using the GIF
making feature, you may be liable for civil and criminal liability. Be sure
to not duplicate or transfer the work of others without permission. LG
Electronics cannot accept any liability for the user’s action.

Making collage wallpapers

You can make your own collage image to display it as a lock screen.
You can select multiple collage images as a wallpaper that changes each

time you turn on or off the screen.

Tap Settings Display Lock screen Wallpaper Collage

1

Wallpapers.

Select the image for the lock screen and then tap SET WALLPAPER.

2

• Up to four images can be selected in a collage.

Custom-designed Features 24

Audio recording features

HD Audio Recorder overview

You can configure the audio settings manually so that you can record
audio based on the settings optimized for the selected mode.

Recording modes

You can record a high definition audio file by selecting and configuring the
audio mode to suit the recording environment.

Essentials HD Audio Recorder.

Tap

Normal

You can record audio without extra settings.

Concert

You can record audio in a concert or other music events.

Custom

You can personalize the settings to record audio.

Studio Mode

With Studio mode, you can play an audio file or music and record your
voice at the same time, create a chord by recording your voice multiple
times, and record your comments over the presenter’s or speaker’s original
audio file.

Tap Essentials HD Audio Recorder Custom.

1

Tap .

2

Select an audio file to use as background music.

3

Tap to record voice.

4

Tap to save the recorded file.

5

Custom-designed Features 25

• Background music can only be played through earphones. Make sure to

plug in earphones before using this feature.

Other useful features on the HD Audio
Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is

recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air
conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency
noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter)
value is set, the more low frequency sounds that will not get clipped.

• To change additional settings, tap Settings, then customize the file

type, bit depth, sampling rate and other settings.

• When you select a mode from Concert and Custom,

and then select the microphone to use.

• While using the Studio mode, background music can only be played

through earphones.

appears. Tap

Google Assistant

Custom-designed Features 26

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the
fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or
key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before using the fingerprint sensor.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface
of the Power/Lock key.

Custom-designed Features 27

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is dry.

If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint
identification.

Tap Settings General Fingerprints & security Fingerprints.

1

• This feature is available when the screen lock is set.

- Lock the device with a Knock Code, pattern, PIN or password.

• If the screen lock is not set, configure the lock screen by following the

on-screen instructions. See

Locate the Power/Lock key on the back of the device and gently put

2

your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognize your

fingerprint. If you press the Power/Lock key with an excessive force, the
screen lock function may start or the screen may turn off.

• Ensure that your fingertip covers the entire surface of the sensor on the

Power/Lock key.

Setting a screen lock

for details.

Custom-designed Features 28

Follow the on-screen instructions.

3

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

4

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Fingerprints & security Fingerprints.

1

Unlock according to the specified lock method.

2

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

3

.

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your
fingerprint.

Tap Settings General Fingerprints & security Fingerprints.

1

Unlock according to the specified lock method.

2

On the fingerprint settings screen, activate the desired function:

3

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content in the Gallery and QuickMemo+ with

a fingerprint.

Custom-designed Features 29

Face recognition

Face recognition overview

You can release the screen lock by using the saved facial data.

• This feature may be more vulnerable to security than the other screen

locks such as Knock Code, Pattern, PIN, and Password.

• When a similar face or your photo image is used, the screen lock can be

released.

• The recognized facial data is securely stored in your device.

• When the face recognition is selected for screen lock, you must enter

the Knock Code, Pattern, PIN, or Password that has been used for face
registration without directly using the face recognition after the power
is turned on. Accordingly, be careful not to forget the specified value.

• If the device cannot detect your face, or you forgot the value specified

for registration, visit the nearest LG Customer Service Center with your
device and ID card.

• When the battery level is 5 % or less, the device cannot recognize face.

Precautions for face recognition

Face recognition accuracy may decrease in the following cases. To increase
its accuracy, check the following before using the device.

• When your face is covered with a hat, eyeglasses, or mask, or your face

is significantly different due to heavy makeup or beard

• When there are fingerprints or foreign substances on the front of the

camera lens, or your device cannot detect your face due to a too bright
or dark light

Custom-designed Features 30

Registering facial data

Before use of the face recognition feature, register your facial data on
your device.

Tap Settings Display Lock screen Select screen lock

1

Allow face recognition.

• To use this feature, the screen lock must have been set with a Knock

Code, Pattern, PIN, or Password.

• When the screen lock is not set, register the data by following the

on-screen instructions. See

Raise your device in the front of your eyes.

2

Register your face by following on-screen instructions.

3

• Register your face in a room that is not too bright or dark.

• Position your entire face inside the guideline on the screen, and then

adjust it by slowly moving up, down, left, or right.

When the face registration is done, tap OK.

4

Setting a screen lock

for details.

Unlocking the screen with your face

You can release the screen lock with your face instead of Knock Code,
Pattern, PIN, or Password.

Tap Settings Display Lock screen Select screen lock.

1

Unlock the screen according to the specified method.

2

Drag to activate the face recognition feature.

3

Custom-designed Features 31

Improving the face recognition

You can add facial data in various conditions to improve face recognition.

Tap Settings Display Lock screen Select screen lock

1

Allow face recognition.

Unlock the screen according to the specified method.

2

Select Improve face recognition.

3

Register your face by following on-screen instructions.

4

When the face registration is done, tap OK.

5

Deleting facial data

You can delete the registered facial data and register it again if the face
recognition does not work properly.

Tap Settings Display Lock screen Faceprint.

1

Unlock the screen according to the specified method.

2

Select Delete faceprint to delete the facial data.

3

Unlocking the screen with your face when the screen
is turned off

With the screen turned off, raise your device and look at the front of the
screen. The device can detect your face and the screen is unlocked.

To deactivate this feature, follow the instruction below.

Tap Settings Display Lock screen Faceprint.

1

Unlock the screen according to the specified method.

2

Drag Allow faceprint when screen is off to deactivate the

3

feature.

• Face recognition feature is available only when the screen is locked.

Custom-designed Features 32

Unlocking the screen with face recognition and then
screen swiping

With the screen turned off, you can unlock the screen by performing face
recognition and then swiping the screen.

Tap Settings Display Lock screen Faceprint.

1

Unlock the screen according to the specified method.

2

Drag Swipe to unlock after face recognized to activate the

3

feature.

Enhancing the face recognition

You can prevent your device from being unlocked by photos, images, or
videos.

Tap Settings Display Lock screen Faceprint.

1

Unlock the screen according to the specified method.

2

Drag Advanced faceprint to activate the feature.

3

• Face recognition speed may decrease when you activate this feature.

Custom-designed Features 33

Voice recognition

Voice recognition overview

You can save a voice command to release the screen lock.

• This feature may be more vulnerable to security than the other screen

locks such as Knock Code, Pattern, PIN, and Password.

• When a similar voice or recorded voice file is used, the screen lock can

also be released.

• The recognized voice data is securely stored in your device.

• When the voice recognition is selected for screen lock, enter the Knock

Code, Pattern, PIN or Password that has been used for voice registration
instead of voice recognition after your device is turned on. Accordingly,
be careful not to forget the specified value.

• If the device cannot detect your voice or you forgot the value specified

for registration, visit the nearest LG Customer Service Center with your
device and ID card.

Precautions for voice recognition

Voice recognition accuracy may decrease in the following cases. To
increase its accuracy, check the following before using the device.

• When you speak different from the registered voice command

• When you speak in a noisy place

• When the microphone hole is covered with your hand or any foreign

substances

• When the registered voice command is too short (3 to 5 words are

recommended)

Custom-designed Features 34

Registering a voice command

Before use of the voice recognition feature, register your voice commands
on your device.

Tap Settings Display Lock screen Select screen lock

1

Allow voice recognition.

• To use this feature, the screen lock must have been set with a Knock

Code, Pattern, PIN, or Password.

• When the screen lock is not set, register the data by following the on-

screen instructions. See

Tap START.

2

Follow the on-screen instructions to register a voice command.

3

• Speak a voice command 4 times with clear and loud voice.

• Register the voice command in a quiet place.

• Register a voice command within 3 to 5 words. (e.g. ‘Hi, LG’ or ‘LG

Mobile’)

When the voice command has been registered, tap OK.

4

Setting a screen lock

for details.

Changing a voice command

You can change the previously registered voice command.

Tap Settings Display Lock screen Select screen lock

1

Allow voice recognition.

Unlock the screen according to the specified method.

2

Tap Change voice.

3

Follow the on-screen instructions to register the voice command

4

again.

When the voice command has been changed, tap OK.

5

Custom-designed Features 35

Deleting a voice command

You can delete a registered voice command.

Tap Settings Display Lock screen Select screen lock

1

Allow voice recognition.

Unlock the screen according to the specified method.

2

Tap Delete voice.

3

• In this case, you cannot use the unlock function for voice

recognition lock.

• To register the voice command again after you have deleted it, see

Registering a voice command

.

Displaying the slide lock screen after voice recognition

Even with the screen off, you can recognize your voice and then release
the lock screen by swiping.

Tap Settings Display Lock screen Select screen lock

1

Allow voice recognition.

Unlock the screen according to the specified method.

2

Speak the voice command and then drag on the lock screen to

3

activate various features.

Custom-designed Features 36

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into
multiple windows.

Tap from the Home touch buttons.

1

• Recently-used apps appear.

Tap on the top of the app to use as a multi window.

2

• The selected app appears as a multi window.

Alternatively,

Touch and hold while using an app.

1

• Recently-used apps appear on the split screen.

Tap on the top of the app to use as a multi window.

2

• The selected app appears as a multi window.

Custom-designed Features 37

• To deactivate multi window feature, touch and hold on the Home

touch button.

• To adjust the size of split screen, drag

• This feature is available only on some apps that support the multi

window feature.

• The multi window feature is not supported by some internal apps and

the apps downloaded from the Play Store.

on the center of the screen.

Overview screen

The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window feature. You can also tap
each app preview.

on the Home touch buttons.

at the top of

Custom-designed Features 38

Always-on Display

You can display the date, time, signature or other information on the
screen even when the main screen is turned off. Always-on display is a
useful feature when you need to check the time quickly.

Tap Settings Display Always-on display and then tap

1

to activate it.

• This feature may be turned on when you purchase the device.

• The default setting may vary depending on the area and service provider.

Tap Content and select the item you want to display when the screen

2

is off.

• Make sure to check that your signature does not exceed the input field.

• The battery may drain faster when you use Always-on display. Turn off

this feature to use the battery longer.

Custom-designed Features 39

quick share

quick share icon

You can share a photo or video to the app you want immediately after
taking it.

Tap , then take a photo or record a video.

1

Tap the app icon that appears on the screen to share it using that app.

2

You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

• This feature is available only in specific modes.

Custom-designed Features 40

Quick Help

You can view help information about the main features of the device,
frequently asked questions or the user guide. Search for help information
using keywords. You can solve your problems quickly by consulting
one-on-one with a specialist.

Tap Quick Help.

1

Search for help information by entering keywords in the search field.

2

• This feature is periodically updated utilizing user feedback.

• Available menu items may vary depending on the area or service

provider.

• You can view the user manual online from the Quick Help app to view

detailed information about the device’s features.

Voice Care

You can control your device by using voice commands when circumstances
so require, such as when the touch screen is not working properly.

Tap and hold the Power/Lock key.

1

• The Voice Care button appears below the power options.

Tap Voice Care.

2

Alternatively, wait for 10 seconds until the function automatically
starts.

Perform actions by using voice commands.

3

• To use this feature, first you must agree to the permissions for use of an

app you want to run with voice commands.

• To withdraw from the agreement, tap

• This function may be not supported depending on the service area.

Custom-designed Features 41

and cancel the agreement.

02

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• USB cable

• Charger

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Center.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact an LG Customer Service

Center.

• To purchase optional items, contact an LG Customer Service Center for

available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Be sure to use authentic accessories provided by LG Electronics. Using

third-party accessories may damage the device or cause malfunctions.

• Quick Start Guide

• Ejection pin

Basic Functions 43

Parts overview

Proximity/Ambient light

Earpiece

Microphone

Rear camera lens

Front camera lens

sensor
Stereo headset jack

Volume keys (+/-)

(Standard, 16MMP)

Rear camera lens

(Wide-angle, 13MP)

Wireless charging

antenna area

Speaker

Nano-SIM/Memory card
tray

Touch screen

Charger/USB cable port

Flash

Laser detection auto-focus

Power/Lock key,
Fingerprint sensor

NFC area

Microphone

Basic Functions 44

• Tap and hold the volume down (-) key and Power/Lock key

simultaneously for a second to capture the screen.

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.

• Laser detection auto-focus

- Detect the distance from the camera to your subject for automatic
focusing.

- Quickly focus on closer or farther objects when you use the rear
camera to take photos.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo.
To take continuous photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+) key
twice to launch Capture+.

• Power/Lock key (Fingerprint sensor)

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control
option.

- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See

Fingerprint recognition overview

details.

for

Basic Functions 45

• Your device has an internal rechargeable battery. For your safety, do not

remove the embedded battery.

• Some functions may be restricted for access, depending on the device

specifications.

• On the rear of the device includes a built-in NFC antenna. Be cautious

when handling the device to avoid damaging or covering the NFC
antenna.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.

Good example Bad example

Do not cover the microphone.Microphone

Basic Functions 46

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer
than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by
following the instructions below.

Press and hold the Power/Lock key and the Volume Down (-) key at

1

the same time until the power is turned off.

When the LG logo appears and then the device is restarted, release

2

the key.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn off the device.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related functions,

including making phone calls, messaging and browsing the Internet.
Other functions remain available.

• Voice Care: Control your device by using voice commands when

necessary, such as touch screen is not working properly. See Voice Care
for details.

Basic Functions 47

Installing the SIM card

Insert the SIM card provided by your mobile service provider to start using
your device.

• Be careful with the ejection pin since it has a sharp edge.

• In order for the water-resistant and dust-resistant features to work

effectively, the card tray must be inserted correctly.

Insert the ejection pin into the hole on the card tray.

1

Pull out the card tray.

2

Basic Functions 48

Put the SIM card on the card tray with the gold-colored contacts

3

facing downwards.

Insert the card tray back into the slot.

4

• This device supports only Nano SIM cards.

• For problem-free performance, it is recommended to use the device

with the correct type of SIM card.

• If you insert the card tray into your device while the card tray is wet,

your device may be damaged. Always make sure the card tray is dry.

Precautions when using the SIM card

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

Basic Functions 49

Inserting the memory card

Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the

memory card manufacturer and type, some memory card may not be
compatible with your device.

Insert the ejection pin into the hole on the card tray.

1

Pull out the card tray.

2

Put the memory card on the card tray with the gold-colored contacts

3

facing downwards.

Memory card
(optional-sold separately)

SIM card

Insert the card tray back into the slot.

4

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

Basic Functions 50

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage .

1

Insert the ejector pin into the hole in the card tray and then pull out

2

the card tray from the device.

Remove the memory card from the card tray.

3

Insert the card tray back into the slot.

4

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.

Battery

Charging the battery

Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.

Charging cable

terminal

USB Type-C cable

Basic Functions 51

USB Type-C port

• Do not charge while the device or charging cable is wet or contains

moisture. This can cause fire, electric shock, injury or damage to device.

• Make sure to use the USB cable provided with your device.

• Make sure to use an LG-approved charger and charging cable. Charging

the battery with a third-party charger may cause the battery to explode
or may damage the device.

• Your device has an internal rechargeable battery. For your safety, do not

remove the embedded battery.

• Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

• This device is also compatible with wireless charging devices approved

by LG, which are sold separately.

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• A charging adapter that supports fast charging is included with the

product.

• The fast charging feature may not work if a fast charging adapter other

than the genuine adapter provided with the product is used.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.

• Do not charge the battery by using a USB hub that is unable to maintain

the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

• Make sure to use the USB cable provided; do not use third party USB

cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.

• Failure to follow the instructions in this guide and improper use may

damage the device.

Basic Functions 52

Wireless charging

This device supports wireless charging feature. Charge the device with a
Qi certified wireless charger (optional, sold separately).

Charging the battery with a wireless charger

Place your device on the center of the wireless charger aligned with

1

the wireless charging antenna on the back of the device.

• To check the wireless charging antenna area, see

When the battery is fully charged, disconnect the device from the

2

charger.

• When you charge the battery with a wireless charger, do not put a

magnetic, metallic or conductive materials between the device and the
charger. This may disturb charging or the device and the charger may be
heated. In this case, the device, charger or SIM/Memory cards may be
damaged.

• If the battery temperature exceeds a certain level while charging the

device, charging may be stopped.

• If a magnetic, metallic or conductive materials are attached on the back

of the device or a protective case is inserted, the device may not be
charged properly.

• If you charge the battery with a wireless charger in areas where the

network signal strength is so weak, the network performance of your
device may be degraded.

• Charge the device with a Qi certified wireless charger (optional, sold

separately). Because the LG limited warranty does not cover the use of
third party accessories, contact the third party manufacturer.

Parts overview

.

Basic Functions 53

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.

Stop apps and functions from running in the background to increase
battery life.

To minimize battery consumption, follow these tips:

• Turn off the Bluetooth

them.

• Set the screen timeout to as short a time as possible.

• Minimize the screen brightness.

• Set a screen lock when the device is not in use.

• Check the battery level while using any downloaded app.

®

or Wi-Fi network function when not using

Touch screen

You can familiarize yourself with how to control your device by using
touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Basic Functions 54

Touching and holding

Touch and hold for several seconds to display a menu with available
options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch and hold an item, such as an app or widget, then move your finger
to a desired location in a controlled motion. You can use this gesture to
move an item.

Basic Functions 55

Swiping

Touch the screen with your finger and move it quickly without pausing.
You can use this gesture to scroll through a list, a web page, photos,
screens, and more.

Pinching and spreading

Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.

• Do not expose the touch screen to excessive physical shock. You might

damage the touch sensor.

Basic Functions 56

• A touch screen failure may occur if you use the device near a magnetic,

metallic or conductive material.

• If you use the device under bright lights, such as direct sunlight, the

screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.

• Do not press the screen with excessive force.

• Gently tap with your fingertip on the option you want.

• The touch control may not work properly if you tap while wearing a

glove or by using the tip of your fingernail.

• Touch control may not work properly if the screen is moist or wet.

• The touch screen may not function properly if a screen-protective film

or accessory purchased from a third party store is attached to the
device.

• Displaying a static image for extended periods of time may result in

afterimages or screen burn-in. Turn off the screen or avoid displaying
the same image for a long time when you do not use the device.

Home screen

Home screen overview

The Home screen is the starting point for accessing various functions
and apps on your device. Tap
screen.

You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.

on any screen to directly go to the Home

Basic Functions 57

Home screen layout

Status bar

You can view all apps and organize widgets and folders on the Home
screen.

Weather widget

Folder

Home touch buttons

• The Home screen may differ depending on the manufacturer policy, user

settings, software version or service provider.

Floating bar

Google search widget

Page icon
Quick access area

• Status bar: View status icons, the time and the battery level.

• Weather widget: View the weather information and time for a specific

area.

• Floating bar: Activate frequently used features including shortcuts,

screenshots, Music, Contacts and more by touching and then swiping
the floating bar on the screen.

• Google search widget: Perform a Google search by inputting spoken

or written keywords.

• Folder: Create folders to group apps by your preferences.

• Page icon: Display the total number of Home screen canvases. Tap the

desired page icon to go to the page you selected. The icon reflecting
the current canvas will be highlighted.

Basic Functions 58

• Quick access area: Fix main apps at the bottom of the screen so that

they can be accessed from any Home screen canvas.

• Home touch buttons

- : Return to the previous screen. Close the keypad or pop-up
windows.

- : Tap to go to the Home screen. To launch Google Assistant, touch
and hold.

- : Tap to view a list of recently used apps or run an app from the
list. To delete all the recently used apps, tap CLEAR ALL. To use two
apps at the same time with the Multi-Window feature, touch and
hold the button while using an app.

Editing the Home touch buttons

You can rearrange the Home touch buttons or add frequently used
functions to the Home touch buttons area.

Settings Display Home touch buttons Button

Tap
combination and customize the settings.

• Several functions, including QSlide, Notification panel and Capture+, are

provided. A maximum of four items can be added.

Basic Functions 59

Status icons

When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device's status by viewing notification icons displayed on the status
bar.

No signal

Data is being transmitted over the network

Alarm is set

Vibrate mode is on

Bluetooth is on

Connected to a computer via USB

Battery level

Airplane mode is on

Missed calls

Wi-Fi is connected

Mute mode is on

GPS is on

Hotspot is on

No SIM card

NFC is on

• Some of these icons may appear differently or may not appear at all,

depending on the device's status. Refer to the icons according to the
actual environment and area in which you are using the device and your
service provider.

Basic Functions 60

Notifications panel

You can open the notifications panel by dragging the status bar
downward on the main screen.

• To open the quick access icons list, drag the notifications panel

downwards or tap

• To rearrange, add, or remove icons, tap EDIT.

• If you touch and hold the icon, the settings screen for the

corresponding function appears.

• You can use the notifications panel even on the lock screen. Drag the

notifications panel while the screen is locked to quickly access the
desired features.

.

EDIT

Basic Functions 61

Switching the screen orientation

You can set the screen orientation to automatically switch according to
the device's physical orientation.

On the notification panel, tap Rotation from the quick access icon list.
You can also tap

screen.

Settings Display and activate Auto-rotate

Editing the Home screen

On the Home screen, touch and hold on an empty space, then select the
desired action from below.

• To rearrange the Home screen canvases, touch and hold on a canvas,

then drag it to a desired location.

• To add a widget to the Home screen, touch and hold on a blank area of

the Home screen, then select Widgets.

• To change a theme, touch and hold on a blank area of the Home

screen, then select Theme.
You can also tap

to apply to the device.

Settings Display Theme, then select a theme

Basic Functions 62

• To configure the Home screen settings, touch and hold on a blank area

of the Home screen, then select Home screen settings. See

screen settings

for details.

Home

• To view or reinstall the uninstalled apps, touch and hold on a blank area

of the Home screen, then select App trash. See

App trash

for details.

• To change the default screen, touch and hold on a blank area of the

Home screen, move to desired screen, tap

, then tap the screen once

more.

Default screen

Basic Functions 63

Viewing the background theme

You can view only the background image by hiding the apps and widgets
on the Home screen.

Spread two fingers apart on the Home screen.

• To return to the original screen, which displays apps and widgets, pinch

your fingers on the Home screen or tap

.

Moving apps on the Home screen

On the Home screen, touch and hold an app, then drag it to a desired
location.

• To keep frequently used apps at the bottom of the Home screen, touch

and hold an app, then drag it to the quick access area at the bottom.

• To remove an icon from the quick access area, drag the icon to the

Home screen.

Basic Functions 64

Using folders from the Home screen

Creating folders

On the Home screen, touch and hold an app, then drag it over another
app.

• A new folder is created and the apps are added to the folder.

Editing folders

On the Home screen, tap a folder and do one of the following actions.

• To edit the folder name and color, tap the folder name.

• To add apps, touch and hold an app, then drag it over the folder and

release it.

• To remove an app from the folder, touch and hold the app and drag it

to outside the folder. If there is only one app remaining in the folder, the
folder is removed automatically.

• You can also add or remove apps after tapping

• In case of downloaded themes, the folder color cannot be changed.

in the folder.

Home screen settings

You can customize Home screen settings.

Tap Settings Display Home screen.

1

Customize the following settings:

2

• Select Home: Select a Home screen mode.

• Wallpaper: Change the Home screen background wallpaper.

• Screen swipe effect: Select an effect to apply when the Home

screen canvas switches.

• Icon shape: Choose if you want icons to have square or rounded

corners.

Basic Functions 65

• Sort apps by: Set how apps are sorted on the Home screen.

• Grid: Change the app arrangement mode for the Home screen.

• Hide apps: Select which apps you want to hide from the Home

screen.

• Continuous loop: Enable to allow continuous Home screen scrolling

(loop back to first screen after the last screen).

• Smart Bulletin: Use the Home screen to view information

customized to your needs.

• Search: Search by swiping down on the Home screen.

Screen lock

Screen lock overview

Your device's screen turns off and locks itself if you press the Power/Lock
key. This also happens after the device is left idle for a specified period of
time.

If you press the Power/Lock key when a screen lock is not set, the Home
screen appears immediately.

To ensure security and prevent unwanted access to your device, set a
screen lock.

• Screen lock prevents unnecessary touch input on the device screen and

reduces battery consumption. We recommend that you activate the
screen lock while not using the device.

Basic Functions 66

Setting a screen lock

There are several options available for configuring the screen lock settings.

Tap Settings Display Lock screen Select screen lock and

1

then select the method you prefer.

Customize the following settings:

2

• None: Deactivate the screen lock function.

• Swipe: Swipe on the screen to unlock the screen.

• Knock Code: Tap the spaces of the screen in a pattern to unlock the

screen.

• Pattern: Draw a pattern to unlock the screen.

• PIN: Enter a numeric password to unlock the screen.

• Password: Enter an alphanumeric password to unlock the screen.

• Fingerprints: Unlock the screen by using your fingerprint.

• Allow face recognition: Unlock the screen by recognizing your face.

• Allow voice recognition: Release the lock screen by recognizing

your voice command.

Secure start-up settings

For additional security for your device, you can enable the Secure start-up
option when setting a screen lock.

• You cannot use all functions, except for emergency calls, until you

unlock the device.

• If you forget your decryption password, you cannot restore encrypted

data and personal information.

Basic Functions 67

Precautions for the secure start-up feature

• If you forget your decryption password, you cannot restore encrypted

data and personal information.

• Be sure to keep your screen lock passwords separately.

• If you enter the screen lock passwords incorrectly more than

the specified times, the device automatically initialize itself and
the encrypted data and your personal information are deleted
automatically and they cannot be restored.

• Be cautious not to enter incorrect screen lock passwords more than

the specified times.

• When you turn on the device right after the device initialization,

encryption also starts. If you stop the encryption arbitrarily, the data
may be damaged. Be sure to wait until the initialization is completed.

Lock screen settings

You can customize the following lock screen settings.

Tap Settings Display Lock screen.

1

Customize the following settings:

2

• Select screen lock: Select a screen lock method.

• Faceprint: Unlock the lock screen by recognizing your face. See

recognition overview

• Allow voice recognition: Release the lock screen by recognizing

your voice command. See

• Smart Lock: Select trusted items so that if you are connected to or

near one, the device is automatically unlocked.

• Wallpaper: Change the lock screen background wallpaper.

• Clock: Select the position of the clock on the lock screen.

• Shortcuts: Add an app shortcut and directly access the app from

the lock screen.

• Screen swipe effect: Set screen transition effects to apply when

the screen is unlocked.

for details.

Voice recognition overview

for details.

Face

Basic Functions 68

• Weather animation: Display weather animations for the current

location on the lock screen.

• Contact info for lost phone: Display emergency contact

information on the lock screen.

• Lock timer: Set the amount of idle time after which the device

automatically locks.

• Power key instantly locks: Instantly lock the screen when the

Power/Lock key is pressed.

• Available setting items may vary, depending on the selected screen lock

method.

KnockON

You can turn the screen on or off by double-tapping the screen.

• This option is available only on the Home screen provided by LG. It may

not function properly on a custom launcher or on the Home screen
installed by the user.

• When tapping the screen, use your fingertip. Do not use a fingernail.

• To use the KnockON feature, make sure that the proximity/light sensor

is not blocked by a sticker or any other foreign substance.

Turning on the screen

Double-tap the middle of the screen.

• Tapping the top or bottom of the screen may decrease the recognition

rate.

Turning off the screen

Double-tap on an empty space on the screen.
You can also double-tap an empty space on the status bar.

Basic Functions 69

Knock Code

You can unlock the screen by creating your own Knock Code. When the
screen is locked, you can directly access the Home screen by tapping the
screen in a specified sequence.

• You can use your Knock Code together with the KnockOn feature.

• Make sure to use your fingertip when tapping the screen.

Creating a Knock Code

Tap Settings Display Lock screen Select screen lock

1

Knock Code.

Tap the squares in a pattern of your choice to create a Knock Code

2

and tap NEXT.

Input the created Knock Code again for verification, then tap

3

CONFIRM.

Unlocking the screen with a Knock Code

Unlock the screen by inputting the Knock Code you have created.
You can also input your Knock Code on the touch screen when the screen

is turned off.

• It is also possible to enter a Knock Code when the lock screen is turned

on.

Basic Functions 70

Memory card encryption

You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.

Tap Settings General Fingerprints & security Encrypt SD

1

card.

Read the on-screen overview of memory card encryption and then tap

2

CONTINUE to continue.

Select an option and tap ENCRYPT NOW.

3

• New data encryption: Encrypt only data that is saved on the

memory card after encryption.

• Full encryption: Encrypt all the data currently saved on the memory

card.

• Exclude media files: Encrypt all files, except for media files such as

music, photos and videos.

• To encrypt the memory card, make sure that a screen lock is set using a

PIN or password.

• Once memory card encryption starts, some functions are not available.

• If the device is turned off while encryption is underway, the encryption

process will fail, and some data may be damaged. Therefore, be sure to
check that the battery level is sufficient before starting encryption.

• Encrypted files are accessible only from the device where the files were

encrypted.

• The encrypted memory card cannot be used on another device. To use

the encrypted memory card on another mobile device, format the card.

• You can activate memory card encryption even when no memory card

is installed into the device. Any memory card that is installed after
encryption will automatically be encrypted.

Basic Functions 71

Taking screenshots

You can take screenshots of the current screen you are viewing.

Via a shortcut

Press and hold the Power/Lock key and the Volume Down (-) key at the
same time for at least two seconds.

• Screenshots can be viewed from the Screenshots folder in the

Gallery.

Via Capture+

On the screen where you want to take a screenshot, drag the status bar
downwards, then tap

• When the screen is turned off or locked, you can access Capture+ by

pressing the Volume Up (+) key twice. To use this feature, tap
Settings

Writing notes on a screenshot

• See

.

General and turn on Shortcut keys.

for details.

Basic Functions 72

Entering text

Using the Smart keyboard

You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without

bothering to alternate between the screen and a conventional keyboard.
This allows you to easily find and correct errors when typing.

Moving the cursor

With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then
drag left or right.

• This option is available only on the QWERTY keyboard.

Basic Functions 73

Suggesting words

Smart keyboard automatically analyzes your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.

Enter text, then tap a suggested word.

• The selected word is automatically entered. You do not need to

manually type every letter of the word.

Changing the QWERTY keyboard layout

You can add, delete or rearrange keys on the bottom row of the keyboard.

Tap Settings General Language & keyboard LG Keyboard

1

Keyboard height and layout QWERTY keyboard layout.

You can also tap

QWERTY keyboard layout.

layout

Tap a key on the bottom row, then drag it to another position.

2

on the keyboard and tap Keyboard height and

Basic Functions 74

• This option is available on the QWERTY, QWERTZ and AZERTY

keyboards.

• This function may not be supported for some languages.

Customizing the keyboard height

You can customize the keyboard height to maximize hand comfort when
typing.

Tap Settings General Language & keyboard LG Keyboard

1

Keyboard height and layout Keyboard height.

You can also tap

Keyboard height.

layout

Adjust the keyboard height.

2

on the keyboard and tap Keyboard height and

Selecting a landscape keyboard mode

You can select a landscape keyboard mode from several choices.

Tap Settings General Language & keyboard LG Keyboard

1

Keyboard height and layout Keyboard type in landscape.

You can also tap

Keyboard type in landscape.

layout

Select a keyboard mode.

2

on the keyboard and tap Keyboard height and

Basic Functions 75

Splitting the keyboard

You can split the keyboard in half and place each piece on either side of
the screen when the screen is in landscape mode.

To split the keyboard, turn the device horizontally and spread it apart
on both sides with holding the keyboard with two fingers. To attach the
keyboard, close it with pressing with two fingers.

One-handed operation mode

You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.

Tap Settings General Language & keyboard LG Keyboard

1

Keyboard height and layout One-handed operation.

You can also tap

One-handed operation.

layout

Press the arrow displayed next to the keyboard to move the keyboard

2

in the direction you want.

on the keyboard and tap Keyboard height and

Basic Functions 76

Entering text by using voice

On the keyboard, touch and hold and then select .

• To maximize the voice command recognition, speak clearly.

• To enter text with your voice, make sure that your device is connected

to a network.

• To select the language for voice recognition, tap

voice recognition screen.

• This function may not be supported, or the supported languages may

differ depending on the service area.

Languages on the

Adding languages to the keyboard

You can make additional languages available for keyboard input.

Tap Settings General Language & keyboard LG Keyboard

1

Select languages.

Select the languages you want to make available.

2

Copy and Paste

You can cut or copy text from an app, and then paste the text into the
same app. Or, you can run other apps and paste the text into them.

Touch and hold around the text you want to copy or cut.

1

Drag / to specify the area to copy or cut.

2

Select either CUT or COPY.

3

• Cut or copied text is automatically added to the clipboard.

Touch and hold the text input window, then select PASTE.

4

• If there is no item that has been copied or cut, the PASTE option will

not appear.

Basic Functions 77

Clip Tray

If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.

On the keyboard, touch and hold and select .

1

You can also touch and hold the text input window, then select CLIP
TRAY.

Select and paste an item from the clip tray.

2

• A maximum of 20 items can be saved to the clip tray.

to lock saved items in order not to delete them, even when

• Tap

the maximum quantity is exceeded. A maximum of ten items can be
locked. To delete locked items, unlock them first.

to delete the items saved to the clip tray.

• Tap

• The clip tray may not be supported by some downloaded apps.

Content sharing

Playing content from another device

You can play photos, videos or songs saved on your device from a TV.

Connect the TV and your device to the same Wi-Fi network.

1

While viewing the items from the Gallery app, tap Play on other

2

device.

Select the TV you want to connect to.

3

• For use with Chromecast, Google Play services should be up to date.

Basic Functions 78

Viewing content from nearby devices

You can view content from various devices, such as a computer, NAS or
mobile device, by using the Gallery or Music apps.

Connecting the devices

Connect both your device and another device that support DLNA function
to the same wireless network.

• Make sure that File sharing (DLNA) is activated on both the device and

the connected device.

Searching for nearby devices

You can view a list of DLNA devices on the same network by selecting the
Nearby devices menu in each app.

Use content from nearby devices as if you were using it on your device.

Sending or receiving files

You can share files between your device and another LG device, or a tablet
or computer.

Sending files

From the Gallery or File Manager app, tap Share or , then select a
device on the file sharing list.

Receiving files

Drag the status bar downward and tap , then tap File sharing.
You can also share files using SmartShare Beam. To activate, tap

Settings
Beam

Networks Share & connect File sharing SmartShare

.

• Make sure that your device is connected to the same wireless network

as the file transfer target device.

• Make sure that File sharing is activated on both the device and the

target device.

Basic Functions 79

Sending files to a computer

You can quickly send large files to your computer.

Install LG Bridge on your computer.

1

Start LG Bridge on the computer, then sign in using your LG account.

2

Tap Settings Networks Share & connect LG AirDrive,

3

then sign in using your LG account.

Select a computer on the sharing list from the Gallery, File Manager,

4

and Music apps.

• You can download LG Bridge from the LG Electronics website

(

www.lg.com

• Temporarily stored files are automatically saved on the computer when

you launch LG Bridge within 7 days.

).

Viewing content from your cloud

You can directly view the content saved on your cloud account, without
downloading it to your device.

From the Gallery, Music or File Manager app, select Cloud.

1

Select a cloud account and sign in.

2

Save or play content in your cloud.

3

Do not disturb

You can limit or mute notifications to avoid disturbances for a specific
period of time.

Tap Settings Sound & notification Do not disturb.

1

Tap Sounds and vibrations and select the mode you want:

2

• Priority only: Receive sound or vibrate notifications for the selected

apps. Even when Priority only is turned on, alarms still sound.

• Total silence: Disable both the sound and vibration.

Basic Functions 80

03

Useful Apps

Installing and uninstalling apps

Installing apps

Access an app store to search and download apps.

• You can use the SmartWorld, Play Store or the app store provided by

your service provider.

• Some app stores may require you to create an account and sign in.

• Some apps may charge fees.

• If you use mobile data, you may be charged for data usage, depending

on your pricing plan.

• SmartWorld may not be supported depending on the area or service

provider.

Uninstalling apps

Uninstall apps that you no longer use from your device.

Uninstalling with the touch and hold gesture

On the Home screen, touch and hold the app to uninstall, then drag it over
Remove at the top of the screen.

Alternatively, tap and hold an empty place and then tap

• Uninstalled apps can be reinstalled within 24 hours of uninstallation.

See

App trash

for details.

Uninstalling by using the settings menu

Tap Settings General Apps, select an app, then tap Uninstall.

of the app.

Useful Apps 82

Uninstalling apps from the app store

To uninstall an app, access the app store from which you download the
app and uninstall it.

• Some apps cannot be uninstalled by users.

App trash

You can view the uninstalled apps on the Home screen. You can also
reinstall apps within 24 hours of uninstallation.

Tap Management App trash.

1

Alternatively, you can also touch and hold an empty area of the Home
screen, then tap App trash.

Choose the desired option.

2

• Restore: Reinstall the selected app.

: Remove the uninstalled apps permanently from the device.

•

• Uninstalled apps are automatically removed from the device 24 hours

after they were uninstalled. If you want to reinstall the uninstalled apps,
you must download them again from the app store.

• This feature is activated on the default Home screen only. If you

uninstall apps while using the EasyHome screen or other launcher, they
are immediately and permanently removed from the device.

Useful Apps 83

Phone

Voice call

Make a phone call by using one of the available methods, such as manually
entering a phone number and making a call from the contact list or the
list of recent calls.

Making a call from the keypad

Tap Dial.

1

Make a call by using a method of your choice:

2

• Enter a phone number and tap

• Touch and hold a speed dial number.

• Search for a contact by tapping the initial letter of a contact name

in the contact list, and then tap

• To enter "+" when making an international call, touch and hold number

0.

• See

Adding contacts

speed dial list.

for details on how to add phone numbers to the

Making a call from the contact list

Tap Contacts.

1

From the contact list, select a contact and tap .

2

Answering a call

To answer a call, drag on the incoming call screen.

• When the stereo headset is connected, you can make calls by using the

call/end button on the headset.

• To end a call without turning off the screen, tap

Networks
with the Power key.

Useful Apps 84

Call Answer and end calls and then activate End call

.

.

Settings

Rejecting a call

To reject an incoming call, drag across the incoming call screen.

• To send a rejection message, drag the rejection message option

across the screen.

• To add or edit a rejection message, tap

Call Call blocking & Decline with message Decline with

message.

• When a call is coming in, press the Volume Up (+), Volume Down (-) or

Power/Lock key to mute ringtone or vibration, or to hold the call.

Settings Networks

Checking an incoming call while using an app

When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call,
or send message from the pop-up screen.

• Tap Settings Networks Call More Incoming voice call

pop-up and then select the floating bar or full screen to change the

screen settings to display the incoming call screen while using an app.

Useful Apps 85

Viewing missed calls

If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also

Call logs.

tap

Functions accessible during a call

During a call, you can access a variety of functions by tapping the
on-screen buttons:

• Add call: Add a call to start a conference call.

• End: End a call.

• Dialpad: Display or hide the dial pad.

• Speaker: Turn on the speakerphone function.

• Mute: Mute your voice so that your voice cannot be heard by the other

party.

• Bluetooth: Switch the call to a Bluetooth device that is paired and

connected.

: Access additional call options.

•

• Available setting items may vary depending on the area or service

provider.

Making a three-way calling

You can make a call to another contact during a call.

During a call, tap Add call.

1

Enter a phone number and tap .

2

• The two calls are displayed on the screen at the same time, and the

first call is put on hold.

To start a conference call, tap Merge calls.

3

• You may be charged a fee for each call. Consult with your service

provider for more information.

Useful Apps 86

Viewing call records

To view recent call records, tap Call logs. Then, you can use the
following functions:

• To view detailed call records, select a contact. To make a call to the

selected contact, tap

• To delete call records, tap Delete.

• The displayed call duration may differ from the call charge. Consult with

your service provider for more information.

.

Configuring call options

You can configure various call options.

Tap Dial or Call logs.

1

Tap Call settings and then configure the options to suit your

2

preferences.

Messaging

Sending a message

You can create and send messages to your contacts using the Messaging
app.

• Sending messages abroad may incur additional charges. Consult with

your service provider for more information.

Tap .

1

Tap .

2

Specify a recipient and create a message.

3

• To attach files, tap

• To access optional menu items, tap .

Tap Send (or Send MMS) send the message.

4

Useful Apps 87

.

Reading a message

You can view exchanged messages organized by contact.

Tap .

1

Select a contact from the message list.

2

Configuring messaging settings

You can change messaging settings to suit your preferences.

Tap .

1

Tap Settings from the message list.

2

Camera

Starting the camera

You can take a photo or record a video to cherish all of your memorable
moments.

.

Tap

• Before taking a photo or recording a video, wipe the camera lens with a

soft cloth.

• Be careful not to stain the camera lens with your fingers or other

foreign substance.

• Images included in this user guide may be different from the actual

device.

• Photos and videos can be viewed or edited from the Gallery. See

overview

for details.

Gallery

Useful Apps 88

Changing the camera mode

Switch between

You can select a camera mode that suits your environment to take a
photo or record a video easily and conveniently.

, then select the desired mode.

Tap

Auto mode

You can take photos or record videos by selecting a variety of camera
modes and options.

Tap , then select Auto (A).

1

To take a photo, tap . To record a video, tap .

2

the wide-angle

camera and

standard camera.

Turn the flash on

Apply a film filter

or off.

Switch between

front and rear

cameras.

effect.

Select a camera

mode.

Change the

camera options.

Start the Gallery.

Record videos.

Take photos.

Back to the
previous screen.

Useful Apps 89

Taking a photo

Select a camera mode and tap the subject to focus the camera on.

1

Tap to take a photo.

2

• You can also press the Volume Down (-) or Volume Up (+) key to

take a photo.

• When the screen is turned off or locked, start the camera by pressing

the Volume Down (-) key twice. Tap
Shortcut keys.

Settings General

Recording a video

Select a camera mode and tap the subject to focus the camera on.

1

Tap .

2

• To take a photo while recording a video, tap .

• To pause the video recording, tap . To resume the video recording,

.

tap

Tap to end the video recording.

3

Customizing the camera options

You can customize a variety of camera options to suit your preferences.

on the screen.

Tap

• Available options vary depending on the selected camera (front or rear

camera) and the selected camera mode.

Useful Apps 90

Photo size

Video resolution

Camera roll

HDR

Timer

Cheese shutter Take photos with voice commands.

Tracking focus

Steady recording Minimize motion blur while recording a video.

Covered lens Let you know when the rear wide-angle lens is covered.

Tag locations Save the image with GPS location data.

Grid

Add signature Display a personalized signature on the photos.

Storage

Simple view Hide all menus from the camera screen.

Help Provide help information for each camera menu.

Select the desired value for the aspect ratio and size of
your photos.

Select the desired value for resolution and size of your
videos.

Display your recent photos and videos along the side of
the screen.

Obtain photos in vivid colors and get compensated
effects even when they are taken against the light.
These functions are provided by the high dynamic range
(HDR) technology equipped in the camera.

Set the timer to automatically take photos after a
specified period of time.

Enable the camera to remain focused on the subject
you touch on the screen, even if the subject is moving.

(Available when the standard camera is in use.)

Display guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.

Select if you want to store the pictures and videos in
the Internal storage or SD card.

(Available when the memory card is inserted.)

Useful Apps 91

Additional options on the front camera

Selfie shot

Gesture view

Save as flipped Save as flipped images after taking selfies.

• When using the front camera, you can adjust the filter, lighting effect,

and skin tone.

Take a selfie by selecting its option between Gesture
shot and Auto shot.

Choose whether to use Gesture view to view the taken
photo immediately after taking a photo.

Various camera modes

Food

You can take a photo or record a video with adjusting the color slide bar
and white balance.

Tap , then tap MODE .

1

To take a photo, tap .

2

• Drag the color slide bar on the screen to adjust the white balance

and select the best color.

• If the slide bar is invisible, tap

to adjust the white balance.

Useful Apps 92

Snap

You can record short video clips and assemble them into a 60-second
short film.

Tap , then tap MODE .

1

Tap .

2

• Tap the icon once to record a three-second video clip. Touch and

hold the icon to create a longer video clip (maximum length: one
minute).

Preview the

selected clip.

Timeline.

Play all the clips.

Tap SAVE.

3

Useful Apps 93

Delete the
selected clip.

Save the video.

Delete all the clips.

Time-lapse

You can take a sequence of frames at set intervals to record changes that
take place slowly over time, such as cloud movements, celestial motions,
traffic, and more.

Tap , then tap MODE .

1

Tap and record a video.

2

Tap to end the video recording.

3

• While recording a Time-lapse, voices are not recorded.

Slo-mo

You can create an entertaining video by changing the moving speeds of
subjects in your video. This feature allows you to record a video at a faster
rate of speed and then play it at the standard speed so that the video
appears to be slowed down.

Tap , then tap MODE .

1

Tap and record a video.

2

Tap to end the video recording.

3

Useful Apps 94

Popout

You can take a photo or record a video by using both the standard and
wide-angle cameras located at the back of the device to record the scenes
as if they were put in a frame. The scenes shown in the small, front screen
are shot by using the standard camera, and the scenes shown in the large,
background screen are shot by using the wide-angle camera. Change
the front screen to a different shape or apply various effects to take a
personalized photo or video.

Tap , then tap MODE .

1

Tap and select the desired layout.

2

Select the desired effect:

3

• Fisheye: Apply a convex lens effect to the area captured by the

wide-angle camera.

• B&W: Apply grayscale to the area captured by the wide-angle

camera.

• Vignette: Darken the edges of the area captured by the wide-angle

camera.

• Lens blur: Blur the area captured by the wide-angle camera.

Tap to take a photo. To record a video, tap .

4

Useful Apps 95

360 Panorama

You can create a 360° panorama photo by moving the camera in one
direction.

Tap , then tap MODE .

1

Tap and then slowly move the camera in one direction.

2

• Move the device by following the direction of the arrow in the

guideline.

• A 360 panorama photo is automatically saved on the Gallery.

• Touch

360 panorama photo from various angles.

and drag the screen up or down from the Gallery to view a

Useful Apps 96

Panorama

You can create a panoramic photo by moving the camera in one direction
to photograph and stitch continuous shots of a wide view.

Tap , then tap MODE .

1

Tap and then slowly move the camera in one direction.

2

• Move the device by following the direction of the arrow in the

guideline.

Tap to stop capturing the panoramic.

3

Burst shot

You can take continuous shots of photos to create moving pictures.
In the Auto mode, touch and hold

• Continuous shots are taken at a fast speed while is held down.

• When the storage is set as Internal storage, you can take up to 100

photos. When the storage is set as External storage, you can take up to
30 photos in a row.

.

Simple view

In the Auto mode, tap Simple view to hide the menus on the camera
screen. Tap

Useful Apps 97

to display them.

Manual camera mode

You can create photos featuring professional touch by using a variety
of advanced features. Adjust the white balance, focus, brightness, ISO,
shutter speed and other options.

Tap , then tap Auto (A) Manual ( ).

1

Customize the following camera settings.

2

Adjust white

balance.

Adjust focus.

Adjust brightness.

Tap to take the photo.

3

Adjust exposure
level.

Adjust shutter
speed.

Adjust ISO speed.

Customizing the camera options

You can customize a variety of camera options to suit your preferences.

on the screen.

Tap

Photo size

Timer

Graphy

Cheese shutter Take photos with voice commands.

Tracking focus

Useful Apps 98

Select the desired value for the aspect ratio and size of
your photos.

Set the timer to automatically take photos after a
specified period of time.

Adjust the white balance, ISO and shutter speed for the
recommended photo.

Enable the camera to remain focused on the subject you
touch on the screen, even if the subject is moving.

(Available when the standard camera is in use.)

Tag locations Save the image with GPS location data.

Guide

Save as RAW

Covered lens Let you know when the rear wide-angle lens is covered.

Noise reduction Reduce noise at high ISO settings.

Add signature Display a personalized signature on the photos.

Storage

Help Provide help information for each camera menu.

Display guide grids so that you can take photos based on
the horizontal and vertical reference lines.

The image is stored as a RAW file format so that you can
modify it. DNG and JPEG files are created while taking a
photo, then saved as a non-compressed high resolution
image.

Select if you want to store the pictures and videos in the
Internal storage or SD card.

(Available when the memory card is inserted.)

Manual video mode

You can record a video by using various features such as controls for white
balance, focus, brightness, ISO, shutter speed and more.

Tap , then tap Auto (A) Manual ( ).

1

Customize the camera settings.

2

Tap to record a video.

3

Useful Apps 99