Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To void
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2About this user guide
Table of contents
01
Custom-designed
Features
6Second screen
8Signature Wallpaper
9Video recording features
11Audio recording features
14Multi-tasking feature
15Fingerprint recognition
19quick share
02
Basic Functions
21Product components and
accessories
22Parts overview
24Turning the power on or off
25Installing the SIM card
26Inserting the memory card
27Removing the memory card
27Battery
31Touch screen
34Home screen
41Screen lock
44Memory card encryption
45Taking screenshots
46Entering text
51Content sharing
53Do not disturb
3
03
04
Useful Apps
55Installing and uninstalling apps
56Uninstalled apps
57Phone
61Messaging
62Camera
80Gallery
83Email
84Calendar
86QuickMemo+
88Clock
89Downloads
89File Manager
89FM Radio
90Contacts
92LG Health
93QuickRemote
95Tasks
95LG Backup
96Facebook
96Chrome
96Google apps
98In Apps
Phone Settings
100 Settings
100 Networks
114 Sound & notification
115 Display
116 General
05
Appendix
126 LG Bridge
127 Phone software update
129 FAQ
132 Anti-Theft Guide
133 More information
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
4Table of contents
01
Custom-designed
Features
Second screen
Second screen overview
Second screen lets you open apps and see urgent info without searching
for it on the main screen. Customize the screen with apps and info you
need.
You can set it to be enabled when the screen is on and off.
Using the device with the main screen off
You can view the current time, date or notifications without turning on
the device, and launch functions such as Quick Tools, music player and
more.
Tap Tools Settings Display Second screen Show when
1
main screen off.
Configure the options as desired.
2
Display date and timeStart Quick toolsStart Music player
Custom-designed Features6
Expandable notifications
Expandable view icon
When a notification comes in, tap the expandable view icon to view the
notification.
Second screen
Direct reply
When you receive a notification, you can reply to the recipient from the
Second screen without closing the current app.
When the notification comes in on the Second screen, tap the arrow icon,
tap REPLY, then reply to the recipient.
Custom-designed Features7
Signature Wallpaper
You can create a personalized lock screen wallpaper by using the first
letter of your signature from the Second screen.
Tap Tools Settings Display Lock screen Wallpaper
1
Signature Wallpaper, then tap
Enter your signature and tap SAVE to save the setting.
2
• The first letter of your signature is displayed on the locked screen.
Tap SET WALLPAPER to set the wallpaper.
3
• Tap Tools SettingsDisplayLock screenSelect screen
lock, and select a screen lock method.
• This feature is disabled if the screen lock is set to None.
.
Customizing the Signature WallpaperSignature wallpaper on the lock screen
Custom-designed Features8
Video recording features
Standard angle icon Wide-angle icon
Standard angle iconWide-angle icon
Wide-angle camera
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front and rear camera.
Launch the Camera app, then tap
between the standard and wide-angle cameras.
Front camera
Rear camera
/ or / to switch
• See
Starting the camera
Custom-designed Features9
for details.
Steady recording
You can use the Steady recording feature to minimize motion blur while
recording a video.
A
Launch the Camera app, then tap AUTO (
Steady recording
• See
Starting the camera
• This feature is unavailable in the following cases:
- Video size limitation: Resolution is set as UHD 16:9.
- FPS limitation: FPS is set as 1 FPS, 2 FPS, or 60 FPS.
.
for details.
) or MANUAL ()
Tracking focus while using the camera
You can track and maintain focus on an object while taking photos or
recording videos.
Launch the Camera app, then tap Tracking focus.
1
Before recording a video or taking a photo, lightly tap the screen to
2
select an object to focus on.
Take the photo or start recording your video.
3
Custom-designed Features10
• See
Starting the camera
• To use this feature, select the standard camera (
or recording videos.
• This feature is unavailable when you use the front camera or the wide-
angle camera.
• This feature is unavailable in the following cases:
- Video size limitation: Resolution is set as UHD 16:9.
- FPS limitation: FPS is set as 60 FPS.
for details.
) for taking photos
Audio recording features
HD Audio Recorder overview
You can configure the audio settings manually so that you can record
audio based on the settings optimized for the selected mode.
Recording modes
You can record a highly defined audio file by selecting and configuring the
audio mode to suit the recording environment.
HD Audio Recorder.
Tap
Custom-designed Features11
CUSTOM
You can personalize the settings to record audio.
CONCERT
You can record audio in a concert or other music events.
NORMAL
You can record audio without extra settings.
Studio mode
With Studio mode, you can play an audio file and record your voice at
the same time, create a chord by recording your voice multiple times, and
record your comments over the original audio file of the presenter or
speaker.
Tap HD Audio Recorder.
1
On the Second screen, select CUSTOM.
2
Insert your earphones and tap .
3
Select an audio file to use as background music.
4
Tap to record voice.
5
Tap to save the recorded file.
6
• Background music can only be played through earphones. Make sure to
plug in earphones before using this feature.
Custom-designed Features12
Other useful features on the HD Audio
Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is
recorded.
LCF (Low Cut Filter)
You can filter any low-pitched noises such as the low hum of the air
conditioner.
The higher the LCF value is set, the better high-frequency noises are
filtered.
LMT (Limiter)
It prevents clipping of the recorded sound. The higher the setting, the
more low frequency sounds that will not get clipped.
• With one of the three recording modes selected, tap Settings, then
customize the file type, bit depth, sampling rate and other settings.
• When you connect the earpiece to the device,
then select the microphone to use.
• You can monitor sound quality with the connected earpiece while
recording audio. While recording audio in Studio mode, sound
monitoring is not supported. You can only hear the background music.
appears. Tap and
Custom-designed Features13
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
While using an app, touch and hold
then select an app from the recently-used apps list.
• You can use two apps at the same time.
• To stop the Multi-Window feature, touch and hold
• The Multi-Window feature is not supported by some apps, including
downloaded apps.
from the Home touch buttons,
.
Custom-designed Features14
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi-Window feature. You can also tap
each app preview.
on the Home touch buttons.
at the top of
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification.
Very similar fingerprints from different users may be recognized by
the fingerprint sensor as the same fingerprint. To enhance the device
security, set the screen lock to a Knock Code, pattern, PIN or password.
Custom-designed Features15
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• The device’s Power/Lock key has a fingerprint sensor. Ensure that the
Power/Lock key is not damaged by a metallic object, such as coin or
key.
• When water, dust or other foreign substance is on the Power/Lock key
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before using the fingerprint sensor.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the Power/Lock key.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Custom-designed Features16
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap Tools Settings General Fingerprints & security
1
Fingerprints.
• This feature is available when the screen lock is set.
- Lock the device with a Knock Code, pattern, PIN or password.
• If the screen lock is not set, configure the lock screen by following the
on-screen instructions. See
details.
Locate the Power/Lock key on the back of the device and gently put
2
your finger on it to register the fingerprint.
• Gently press the Power/Lock key so that the sensor can recognize your
fingerprint. If you press the Power/Lock key with an excessive force, the
screen lock function may start or the screen may turn off.
• Ensure that your fingertip covers the entire surface of the sensor on the
Power/Lock key.
Configuring the screen lock settings
for
Custom-designed Features17
Follow the on-screen instructions.
3
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
When the fingerprint registration is done, tap OK.
4
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap Tools Settings General Fingerprints & security
1
Fingerprints.
Unlock according to the specified lock method.
2
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
3
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint.
Tap Tools Settings General Fingerprints & security
1
Fingerprints.
Unlock according to the specified lock method.
2
On the fingerprint settings screen, activate the desired function:
3
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content in the Gallery and QuickMemo+ with
a fingerprint.
Custom-designed Features18
quick share
quick share icon
You can share a photo or video to the app you want immediately after
taking it.
Tap , then take a photo or record a video.
1
Tap the app icon that appears on the screen to share it using that app.
2
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
• The app displayed by the quick share icon may vary, depending on the
type and frequency of access to the apps installed on the device.
• You can use this feature only when you take a photo or record a video in
the AUTO mode. See
Auto camera mode
for details.
Custom-designed Features19
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• Battery
• USB cable
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center for
available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
• Remove the protective film from the Fingerprint sensor before using the
fingerprint recognition feature.
• Remove the protective film on the camera lens if necessary.
• Charger
• Quick Start Guide
Basic Functions21
Parts overview
Earpiece
Rear camera lens
Rear camera lens
Microphone
Front camera lens
Proximity/Ambient light
Stereo headset jack
NFC antenna area
Fingerprint sensor
sensor
Microphone
(Wide-angle)
Flash
Power/Lock key,
IR sensor
Second screen
Touch screen
Speaker
(Standard)
Laser detection auto focus
Volume keys (+/-)
Back cover release key
Charger/USB cable port
Basic Functions22
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
• Laser detection auto focus
- Detect the distance from the camera to your subject for automatic
focusing.
- Quickly focus on closer or farther objects when you use the rear
camera to take photos.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo.
To take continuous shots of photos, press and hold the Volume key.
- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+) key
twice to launch Capture+.
• Power/Lock key (Fingerprint sensor)
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See
Fingerprint recognition overview
details.
for
• Some functions may be restricted for access, depending on the device
specifications.
• The back cover includes a built-in NFC antenna. Be cautious when
handling the device to avoid damaging or covering the NFC antenna.
Basic Functions23
• Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn off the device.
• Restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
Basic Functions24
Installing the SIM card
Insert the SIM (Subscriber Identity Module) card provided by your service
provider to start using your device.
Press the back cover release key located at the bottom side of the
1
device.
Grab the back cover and remove it from the device.
2
Slide the SIM card into the SIM card slot with the gold-colored
3
contacts facing downwards.
Lower slot
SIM card
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the operator.
Precautions when using the SIM card
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
Basic Functions25
Inserting the memory card
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
Press the back cover release key located at the bottom side of the
1
device.
Grab the back cover and remove it from the device.
2
Insert the memory card into the memory card slot.
3
Upper slot
Memory card
(optional)
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
Basic Functions26
Removing the memory card
Unmount the memory card before removing it for safety.
Tap Tools Settings General Storage .
1
Remove the back cover and pull out the memory card.
2
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Installing the battery
Press the back cover release key located at the bottom side of the
1
device.
Back cover release key
Grab the back cover and remove it from the device.
2
Basic Functions27
Align the battery with the battery contacts 1 and insert it in place 2.
2
3
Then to install the back cover, align it over the back of the phone.
1
2
Battery contacts
First press down on the area labeled 1 in the image below. Then press
4
down on
until the back cover is tightly fastened.
2
1
• Follow the instructions in this user guide cautiously when handling
the device. Failure to do so may damage the device or cause injury to
yourself or others.
Basic Functions28
Removing the battery
Open the back cover and pull out the battery.
• Turn off the device before removing the battery. Failure to do so may
damage the device.
Charging the battery
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
USB Type-C cable
USB Type-C port
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger, battery and charging cable.
Charging the battery with a third-party charger may cause the battery
to explode or may damage the device.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
Basic Functions29
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