LG H872 Instruction Manual
ENGLISH
MFL69902301 (1.0) www.lg.com
USER GUIDE
LG-H872
Copyright ©2017 LG Electronics, Inc. All rights reserved.
1
About this user guide
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
Ţ Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
Ţ This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
Ţ Descriptions are based on the device default settings.
Ţ Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.
Ţ Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
Ţ Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
Ţ Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
Ţ Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
ENGLISH
2About this user guide
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
3
Table of co ntents
01
Custom-designed
Features
6 Notes on Water Resistant
Properties
8 Video recording features
13 Gallery features
16 Making collage wallpapers
17 Audio recording features
19 Fingerprint recognition
22 Multi-tasking feature
23 Always-on Display
24 quick share
25 Quick Help
02
Basic Functions
27 Product components and
accessories
28 Parts overview
30 Tu rn i n g t he p o wer on or off
31 Installing the SIM card
32 Inserting the memory card
33 Removing the memory card
34 Battery
36 To u c h s c r een
39 Home screen
47 Screen lock
50 Memory card encryption
51 Ta ki n g s cr eenshots
52 Entering text
58 Content sharing
60 Do not disturb
03
Useful Apps
62 Installing and uninstalling apps
63 App trash
64 Phone
69 Messaging
70 Camera
90 Gallery
96 Contacts
98 QuickMemo+
100 Clock
102 Calendar
4Ta bl e o f c o nt e nt s
103 Ta sk s
104 Music
105 Calculator
105 LG Health
107 FM Radio
107 File Manager
107 LG Mobile Switch
108 Downloads
108 Smart cleaning
109 LG SmartWorld
109 Facebook
109 Chrome
110 Google apps
04
Settings
113 Settings
113 Networks
125 Sound & notification
126 Display
127 General
05
Appendix
137 LG Language Settings
137 LG Bridge
138 Phone software update
140 Anti-Theft Guide
141 Open Source Software Notice
Information
141 Regulatory information (FCC ID
number, etc.)
141 Trademarks
142 DOLBY AUDIO
142 DOLBY VISION
143 More information
144 FAQ
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
Custom-designed
Features
01
Custom-designed Features 6
Notes on Water Resistant
Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets
the requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
$PEF>UFTUDPOEJUJPOTo$L1B`NFUFSGPS`NJOVUFT
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the color of the LDI (Liquid Damage
Indicator). If the color of LDI located inside the product changes, the
product is to be considered ineligible for any free-of-charge repair services
provided under the product’s limited warranty.
Avoid exposing the product to environments with excessive dust or
moisture. Do not use the product in the following environments:
Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
%POPUQMBDFUIFQSPEVDUEJSFDUMZPOTBOETVDI`BTBUBCFBDIPS
mud.
Custom-designed Features 7
Do not immerse your product in water deeper than approximately
`meters.
Do not immerse your product in water for longer than `NJOVUFT.
Ţ If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
Ţ Should your product or your hands become wet, dry them before
handling the product.
Ţ Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
Ţ This product is not resistant to shock. Do not drop the product or
subject it to shock. Doing so might damage or deform the main unit,
causing water leakage.
Ţ The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
Ţ If the product gets wet, use a clean, soft cloth to dry it thoroughly.
Ţ The touch screen and other features may not work properly if the
device is used while wet.
Ţ Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
Ţ Do not open or close the SIM/Memory card tray while the product is
wet or immersed in water. Exposing the open tray to water or moisture
may damage the product.
Ţ The SIM/Memory card tray contains rubber [packing] to help prevent
dust, water, or moisture from entering the product. Do not damage the
rubber [packing] as this may allow dust, water, or moisture to enter
your product and cause damage.
Ţ Failure to follow the provided instructions may invalidate your device’s
limited warranty.
Custom-designed Features 8
Video recording features
Wide-angle camera
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front and rear camera.
Launch the Camera app, then tap
/ or / to switch
between the standard and wide-angle.
Front camera
Standard angle icon Wide-angle icon
Rear camera
Standard angle icon
Wide-angle icon
Ţ See
Starting the camera
for details.
Custom-designed Features 9
Square camera mode
You can take multiple photos or videos in the form of a collage by using
the front and rear cameras. Photos and videos can be saved with different
layouts.
1
Launch the Camera app, then tap AUTO ( ) SQUARE ( ).
2
Ta p MODE and select the desired camera mode.
3
To t a k e a p h o t o , t a p . To record a video, tap .
Snap shot
Yo u ca n ta ke a ph ot o or re cor d a v id eo a n d pr ev ie w it ri gh t aw ay.
1
In the SQUARE mode, tap MODE .
2
Ta p to take photo. To record a video, tap .
Grid shot
You can take up to 4 photos or videos (max of 3 seconds) organized in a
square.
1
In the SQUARE mode, tap MODE .
2
Ta p / to take photos or record videos sequentially.
3
Ta p to save.
Custom-designed Features 10
Match shot
Yo u ca n ta ke 2 ph ot os o r v id eo s a t th e sa m e ti me o r s ep ar at el y.
1
In the SQUARE mode, tap MODE .
2
Ta p
/
to take a photo or record a video at the same time or
separately.
3
Ta p / to take photos or record videos.
4
Ta p to save (if necessary).
Guide shot
Yo u ca n ta ke p h ot os b y f ol lo wi ng an ot he r p ho to’s g u id e.
1
In the SQUARE mode, tap MODE .
2
Select from the guides on the right to choose the one you want to
follow.
3
Ta p to take a photo.
Ţ Use the slide bar to control the background transparency.
Custom-designed Features 11
Trac ki ng your focus point while using the
camera
You can track and maintain focus on an object while taking photos or
recording videos.
1
Launch the Camera app, then tap Trac k in g fo cu s .
2
Before recording a video or taking a photo, lightly tap the screen to
select an object to focus on.
3
Ta ke th e p h ot o o r st a rt re c or di n g y o ur vi d eo .
Ţ See
Starting the camera
for details.
Ţ To u s e t h i s f e a t u r e , s e l e c t t h e s t a n d a r d c a m e r a (
) for taking photos
or recording videos.
Ţ This feature is unavailable when you use the front camera or the wide-
angle camera.
Ţ This feature is unavailable in the following cases:
- Video size limitation: Resolution is set as UHD 16:9.
- FPS limitation: FPS is set as 60 FPS.
Custom-designed Features 12
Steady recording
You can use the Steady recording feature to minimize motion blur while
recording a video.
Launch the Camera app, then tap AUTO (
), SQUARE ( ), or
MANUAL (
) Steady recording .
Ţ See
Starting the camera
for details.
Signature
Yo u ca n cr ea te a pe rs on al i ze d ph ot o by adding your signature.
1
Launch the Camera app, select AUTO ( ) and tap Add
signature.
2
Enter the signature as desired and tap ADD.
Ţ This feature is not available when you use the Manual video mode.
Custom-designed Features 13
Hi-Fi video recording
Record high quality videos by capturing higher quality sound with a wider
dynamic frequency range using 3 sensitive AOP (Acoustic Overload Point)
mics and incredible Hi-Fi recording.
Launch the Camera app, then tap MANUAL (
) Hi-Fi .
Ţ See
Starting the camera
for details.
Ţ Hi-Fi videos can only be played in apps that support Hi-Fi.
Ţ This feature is unavailable when you use the front camera.
Gallery features
Floating button
To quickly move to the Home screen while viewing the Gallery in
landscape orientation, touch and hold
, move your finger upward to ,
then release it.
Ţ You can move the floating button’s position by dragging it horizontally
along the bottom part of the screen.
Custom-designed Features 14
Camera roll
You can view the photos and videos you have taken on the camera
preview screen.
Launch the Camera app, select AUTO (
) mode and tap Camera
roll.
Ţ When you take photos or record videos, you can view the thumbnails
for the saved pictures along the side of the screen.
Ţ Scroll the thumbnail lists up or down to browse the photos and videos.
Ţ Ta p a t h um b n ai l t o v i ew t he ph o to or vi d e o o n t he ca m e ra s c re e n .
Ţ Ta p t he th u m bn a il ag a i n t o r et u rn to th e ca m er a v i ew f in d er.
Ţ This feature is not supported when you take a photo or record a video in
the 18:9 aspect ratio.
Ţ The camera roll feature is only available in Auto view mode.
Related content
Yo u ca n ed it an d cu st o mi ze r el at e d co nt en t i n th e Ga l le ry.
1
While viewing a picture preview, tap .
2
When the icon related with the date you took the photo appears,
touch the screen.
Custom-designed Features 15
Ţ Yo u ca n vi ew th e ph ot os re la te d w it h th e d at e yo u c ho se .
Ţ Related content can be related to up to four combinations of ‘Memories,
Date, Place, Camera mode’.
Ţ Ta p to save the related content as a video.
Ţ Ta p
to access additional options.
Making a GIF file
Yo u ca n ea si l y ma ke a GI F fi le us in g pr ev i ou sl y re co rd ed v id e o.
At the desired starting point while watching the video, tap
Create
GIF.
Ţ The GIF file is generated for the time selected from the current time.
Ţ For videos less than 5 seconds, GIF images are automatically generated
for the remaining time.
Ţ The GIF making feature is provided for the user’s creative activity. If
you infringe other’s copyright or defamation laws by using the GIF
making feature, you may be liable for civil and criminal liability. Be sure
to not duplicate or transfer the work of others without permission. LG
Electronics cannot accept any liability for the user’s action.
Custom-designed Features 16
Making collage wallpapers
Yo u ca n ma ke y o ur o wn col l ag e im a ge t o di s pl ay i t a s a lo c k sc re en .
You can select multiple collage images as a wallpaper that changes each
time you turn on or off the screen.
1
Ta p Settings Display Lock screen Wallpaper Collage
Wallpapers.
2
Ta p and select the images you want to display as a collage.
3
Edit the slideshow as desired and tap SET WALLPAPER.
Custom-designed Features 17
Audio recording features
HD Audio Recorder overview
You can configure the audio settings manually so that you can record
audio based on the settings optimized for the selected mode.
Recording modes
You can record a high definition audio file by selecting and configuring the
audio mode to suit the recording environment.
Ta p
Essentials HD Audio Recorder.
Normal
Yo u ca n re co rd a ud io wi th ou t e xt ra s et ti n gs .
Concert
Yo u ca n re co rd a ud io in a c on ce r t or o th er mu si c ev en t s.
Custom
Yo u ca n pe rs on a li ze t he s e tt in gs to r ec ord au di o.
Ţ When you connect the earpiece to the device, appears. Tap and
then select the microphone to use.
Studio Mode
With Studio mode, you can play an audio file or music and record your
voice at the same time, create a chord by recording your voice multiple
times, and record your comments over the presenter’s or speaker’s original
audio file.
1
Ta p Essentials HD Audio Recorder.
2
Select Custom.
3
Ta p and select an audio file to use as background music.
Custom-designed Features 18
4
Ta p to record voice.
5
Ta p to save the recorded file.
Ţ Background music can only be played through earphones. Make sure to
plug in earphones before using this feature.
Other useful features on the HD Audio
Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is
recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air
conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency
noises are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter)
value is set, the more low frequency sounds that will not get clipped.
Ţ To c h a n g e a d d i t i o n a l s e t t i n g s , t a p Settings, then customize the file
type, bit depth, sampling rate and other settings.
Ţ While using the Studio mode, background music can only be played
through earphones.
Custom-designed Features 19
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
Yo u ca n us e t he f in ge r pr in t re co gn it i on f un ct i on i n th e f ol lo w in g ca se s:
Ţ To u n l o c k t h e s c r e e n .
Ţ To v i e w t h e l o c k e d c o n t e n t i n t h e Gallery or QuickMemo+.
Ţ Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
Ţ Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
Ţ The device’s Power/Lock key has a fingerprint sensor. Ensure that the
Power/Lock key is not damaged by a metallic object, such as coin or
key.
Ţ When water, dust or other foreign substance is on the Power/Lock key
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before using the fingerprint sensor.
Ţ A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
Ţ If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the Power/Lock key.
Custom-designed Features 20
Ţ Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
Ţ The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1
Ta p Settings General Fingerprints & security Fingerprints.
Ţ This feature is available when the screen lock is set.
- Lock the device with a Knock Code, pattern, PIN or password.
Ţ If the screen lock is not set, configure the lock screen by following the
on-screen instructions. See
Setting a screen lock
for details.
2
Locate the Power/Lock key on the back of the device and gently put
your finger on it to register the fingerprint.
Ţ Gently press the Power/Lock key so that the sensor can recognize your
fingerprint. If you press the Power/Lock key with an excessive force, the
screen lock function may start or the screen may turn off.
Ţ Ensure that your fingertip covers the entire surface of the sensor on the
Power/Lo ck key.
Custom-designed Features 21
3
Follow the on-screen instructions.
Ţ Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
4
When the fingerprint registration is done, tap OK.
Ţ Ta p ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
Yo u ca n ed it or d el et e r eg is te re d f in ge rp ri nt s .
1
Ta p Settings General Fingerprints & security Fingerprints.
2
Unlock according to the specified lock method.
3
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint.
1
Ta p Settings General Fingerprints & security Fingerprints.
2
Unlock according to the specified lock method.
3
On the fingerprint settings screen, activate the desired function:
Ţ Screen lock: Unlock the screen with a fingerprint.
Ţ Content lock: Unlock content in the Gallery and QuickMemo+ with
a fingerprint.
Custom-designed Features 22
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
While using an app, touch and hold
from the Home touch buttons,
then select an app from the recently-used apps list.
Ţ You can use two apps at the same time.
Ţ To s t o p t h e M u l t i - W i n d o w f e a t u r e , t o u c h a n d h o l d
.
Ţ The Multi-Window feature is not supported by some apps, including
downloaded apps.
Custom-designed Features 23
Overview screen
The Overview screen provides a preview of your recently-used apps.
To v i e w t h e l i s t o f r e c e n t l y - u s e d a p p s , t a p
on the Home touch buttons.
Ţ Touch and hold an app and drag it to the top of the screen to start the
app with the Multi-Window feature. You can also tap
at the top of
each app preview.
Always-on Display
You can display the date, time, signature or other information on the
screen even when the main screen is turned off. Always-on display is a
useful feature when you need to check the time quickly.
1
Ta p Settings Display Always-on display and then tap
to activate it.
Ţ This feature may be turned on when you purchase the device.
Ţ The default setting may vary depending on the area and service provider.
2
Ta p Content and select the item you want to display when the screen
is off.
Ţ Make sure to check that your signature does not exceed the input field.
Ţ The battery may drain faster when you use Always-on display. Turn off
this feature to use the battery longer.
Custom-designed Features 24
quick share
You can share a photo or video to the app you want immediately after
taking it.
1
Ta p , then take a photo or record a video.
2
Ta p t he ap p ic on t ha t a p pe a rs on t he sc r ee n t o s h ar e i t us i ng th a t a p p.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
quick share icon
Ţ The app displayed by the quick share icon may vary, depending on the
type and frequency of access to the apps installed on the device.
Ţ You can use this feature only when you take a picture or record a video
in the AUTO and SQUARE modes. See
Auto mode
and
Square mode
for
details.
Custom-designed Features 25
Quick Help
You can view help information about the main features of the device,
frequently asked questions or the user guide. Search for help information
using keywords. You can solve your problems quickly by consulting oneon-one with a specialist.
1
Ta p Quick Help.
2
Search for help information by entering keywords in the search field.
Ţ This feature is periodically updated utilizing user feedback.
Ţ Available menu items may vary depending on the area or service
provider.
Ţ Yo u ca n v ie w t he u se r m an ua l on l in e fr om t h e Qu ic k H el p app to view
detailed information about the device’s features.
Basic Functions
02
Basic Functions 27
Product components and
accessories
The following items are included with your device.
Ţ Device
Ţ USB cable
Ţ Charger
Ţ Quick Start Guide
Ţ Ejection pin
Ţ The items supplied with the device and any available accessories may
vary depending on the area and service provider.
Ţ Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.
Ţ If any of these basic items are missing, contact the dealer from which
you purchased your device.
Ţ To purchase additional basic items, contact an LG Customer Service
Center.
Ţ To purchase optional items, contact an LG Customer Service Center for
available dealers.
Ţ Some items in the product box are subject to change without notice.
Ţ The appearance and specifications of your device are subject to change
without notice.
Ţ Device specifications may vary depending on the area or service provider.
Ţ Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
Ţ Remove the protective film from the Fingerprint sensor before using the
fingerprint recognition feature.
Basic Functions 28
Parts overview
Proximity/Ambient light
sensor
Volume keys (+/-)
Touch screen
Charger/USB cable port
Earpiece
Stereo headset jack
Front camera lens
Nano-SIM/Memory card
tray
Power/Lock key,
Fingerprint sensor
Rear camera lens
(Wide-angle)
Microphone
Flash
Microphone
Speaker
NFC area
Rear camera lens
(Standard)
Basic Functions 29
Ţ Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
Ţ Volume k eys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo.
To t a k e c o n t i n u o u s p h o t o s , p r e s s a n d h o l d t h e V o l u m e k e y.
- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+) key
twice to launch Capture+.
Ţ Power/Lock key (Fingerprint sensor)
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
- Tu r n o n t h e fi n g e r print recognition feature to simplify the process
of unlocking the screen. See
Fingerprint recognition overview
for
details.
Ţ Your device has an internal rechargeable battery. For your safety, do not
remove the embedded battery.
Ţ Some functions may be restricted for access, depending on the device
specifications.
Ţ On the rear of the device includes a built-in NFC antenna. Be cautious
when handling the device to avoid damaging or covering the NFC antenna.
Ţ Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
Ţ Screen-protective film or accessories may interfere with the proximity
sensor.
Ţ If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
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