LG H870 Users manual

USER GUIDE

LG-H870

ENGLISH

MFLXXXXXXXX (1.0) www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

15 Second screen

17 Signature Wallpaper

18 Video recording features

21 Audio recording features

24 Multi-tasking feature

25 Fingerprint recognition

29 quick share

30 Quick Help

Basic Functions

32 Product components and

accessories

33 Parts overview

35 Turning the power on or off

36 Installing the SIM card

37 Inserting the memory card

38 Removing the memory card

38 Battery

40 Touch screen

43 Home screen

50 Screen lock

53 Memory card encryption

54 Taking screenshots

55 Entering text

60 Content sharing

62 Do not disturb

Useful Apps

64 Installing and uninstalling apps

65 Uninstalled apps

66 Phone

70 Messaging

71 Camera

89 Gallery

92 Music

93 E-mail

94 Calendar

96 QuickMemo+

98 Calculator

99 Clock

100 Downloads

100 File Manager

100 FM Radio

101 Contacts

103 LG Health

104 QuickRemote

106 LG SmartWorld

106 Tasks

107 LG Friends Manager

107 LG Backup

108 RemoteCall Service

108 Smart cleaning

109 Evernote

109 Facebook

109 Instagram

109 Chrome

110 Google apps

111 In Apps

Phone Settings

113 Settings

113 Networks

125 Sound & notification

126 Display

127 General

Appendix

137 LG Language Settings

137 LG Bridge

138 Phone software update

140 FAQ

143 Anti-Theft Guide

144 More information

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Information about the RF exposure from FCC

In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards. The design of this device complies with FCC guidelines and these international standards.

Part 15.19 statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

Part 15.21 Statement

Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

6Guidelines for safe and efficient use

Body-worn Operation

This device was tested for typical bodyworn operations with the back of the device kept 0.39 inches (1cm) between the user’s body and the back of the device. To comply with FCC RF exposure requirements, a minimum separation distance of

0.39 inches (1cm) must be maintained between the user’s body and the back of the device.

Any beltclips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user’s body and the back of the device, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided.

Part 15.105 Statement

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

7Guidelines for safe and efficient use

Product care and maintenance

• Always use genuine LG batteries, chargers and accessories approved for use

with this particular device model. The use of any other types may void any approval or warranty applying to the device and may be dangerous.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the phone in any area where you are required to by special

regulations. For example, do not use your phone in hospitals as it may affect sensitive medical equipment.

• Do not handle the phone with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your phone.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the phone when it is on soft furnishings.

• The phone should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the phone next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the phone.

• Do not expose the phone to liquid or moisture.

8Guidelines for safe and efficient use

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your phone is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation.

• If your phone gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet phone, changes the colour of the product label inside your

phone. Damage to your device as a result of exposure to liquid is not covered under your warranty.

Efficient phone operation

Electronics devices

All mobile phones may receive interference, which could affect performance.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by mobile phones.

• Minor interference may affect TVs, radios, PCs etc.

• Useyourphoneintemperaturesbetween0ºCand35ºC,ifpossible.Exposing

your phone to extremely low or high temperatures may result in damage, malfunction, or even explosion.

9Guidelines for safe and efficient use

Road safety

Check the laws and regulations on the use of mobile phones in the area when you drive.

• Do not use a hand-held phone while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

10Guidelines for safe and efficient use

Glass Parts

Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your phone at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your mobile phone or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your mobile phone off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your phone for emergency calls. Check with your local service provider.

11Guidelines for safe and efficient use

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• If you need to replace the battery, take it to the nearest authorised LG

Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the phone is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or nails, come into

contact with the battery. This could cause a fire.

12Guidelines for safe and efficient use

Notice for Battery replacement

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage

to your device.

• Do not replace the battery by yourself. The battery can be damaged,

which can cause overheat and injury. The battery must be replaced by the authorized service provider. The battery should be recycled or disposed separately from household waste.

• In case this product contains a battery incorporated within the product

which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

• Removal of the battery will involve dismantling of the product case,

disconnection of the electrical cables/ contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit

http://www.lge.com/global/sustainability/environment/take-back-recycling

13Guidelines for safe and efficient use

Custom-designed Features

Second screen

Second screen overview

Second screen lets you open apps and see urgent info without searching for it on the main screen. Customise the screen with apps and info you need.

You can set it to be enabled when the screen is on and off.

Using the device with the main screen off

You can view the current time, date or notifications without turning on the device, and launch functions such as Quick Tools, music player and more.

Tap Settings Display Second screen Show when main

screen off.

Configure the options as desired.

Display date and time Start Quick tools Start Music player

Custom-designed Features 15

Expandable notifications

Expandable view icon

When a notification comes in, tap the expandable view icon to view the notification.

Second screen

Direct reply

When you receive a notification, you can reply to the recipient from the Second screen without closing the current app.

When the notification comes in on the Second screen, tap the arrow icon, then reply to the recipient.

Custom-designed Features 16

Signature Wallpaper

You can create a personalised lock screen wallpaper by using the first letter of your signature from the Second screen.

Tap Settings Display Lock screen Wallpaper Signature

Wallpaper, then tap

Enter your signature and tap SAVE to save the setting.

• The first letter of your signature is displayed on the locked screen.

Tap SET WALLPAPER to set the wallpaper.

• Tap Settings Display Lock screen Select screen lock, and

select a screen lock method.

• This feature is disabled if the screen lock is set to None.

Customising the Signature Wallpaper Signature wallpaper on the lock screen

Custom-designed Features 17

Video recording features

Standard angle icon Wide-angle icon

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

Launch the Camera app, then tap between the standard and wide-angle.

Front camera

Rear camera

/ or / to switch

• See

Starting the camera

Custom-designed Features 18

for details.

Steady recording

You can use the Steady recording feature to minimise motion blur while recording a video.

Launch the Camera app, then tap AUTO ( Steady recording

• See

Starting the camera

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 1 FPS, 2 FPS, or 60 FPS.

for details.

) or MANUAL ( )

Custom-designed Features 19

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

Launch the Camera app, then tap Tracking focus.

Before recording a video or taking a photo, lightly tap the screen to

select an object to focus on.

Take the photo or start recording your video.

• See

Starting the camera

• To use this feature, select the standard camera ( ) for taking photos

or recording videos.

• This feature is unavailable when you use the front camera or the wide-

angle camera for taking a photo or recording a video.

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 60 FPS.

for details.

Custom-designed Features 20

Audio recording features

HD Audio Recorder overview

You can configure the audio settings manually so that you can record audio based on the settings optimised for the selected mode.

Recording modes

You can record a highly defined audio file by selecting and configuring the audio mode to suit the recording environment.

HD Audio Recorder.

Tap

CUSTOM

You can configure the desired settings to record audio.

CONCERT

You can record audio in a concert or other music events.

NORMAL

You can record audio without extra settings.

Custom-designed Features 21

Studio mode

You can play an audio file and record your voice at the same time. You can record your voice along with the background music you selected.

You can also create a chord by recording your voice multiple times. You can record your comments over the original audio file of the presenter

or speaker.

Tap HD Audio Recorder.

On the Second screen, select CUSTOM.

Tap .

Select an audio file to use as background music.

Tap to record voice.

Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to

plug in earphones before using this feature.

Custom-designed Features 22

Other useful features for use of the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is

recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

• With one of the three recording modes selected, tap Settings, then

customise the file type, bit depth, sampling rate and other settings.

• When you connect the earpiece to the device,

then select the microphone to use.

• You can monitor sound quality with the connected earpiece while

recording an audio. While recording an audio in Studio mode, the sound monitoring is not supported. You can hear only the background music.

appears. Tap and

Custom-designed Features 23

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into the multiple windows.

While using an app, touch and hold then select an app from the recently used apps list.

• You can use two apps displayed on the main screen at the same time.

• To stop the Multi-Window feature, touch and hold

• You can use this feature in an app that supports the Multi-Window

feature.

• The Multi-Window feature is not supported by some apps, including

downloaded apps.

from the Home touch buttons,

Custom-designed Features 24

Overview screen

The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap

displayed app.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window. You can also tap

on the Home, then tap the

at the top of each app.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification.

Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a pattern, PIN or password.

Custom-designed Features 25

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

• A fingerprint may not be recognised properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognised. Make sure that your finger covers the entire surface of the Power/Lock key.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is

dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Custom-designed Features 26

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Fingerprints & security Fingerprints.

• This feature is available when the secured lock is activated.

- Lock the device with Knock Code, Pattern, PIN, Password and more.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Locate the Power/Lock key on the back of the device and gently put

your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognise your

fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

• Ensure that your fingertip covers the entire surface of the sensor of the

Power/Lock key.

Configuring screen lock settings

for details.

Custom-designed Features 27

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this, make

sure that the content lock is set.

Custom-designed Features 28

quick share

quick share icon

You can share a photo or video to the app you want immediately after taking it.

Tap , then take a photo or record a video.

Tap the app icon that appears on the screen to share it using that app.

You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

• You can use this feature only when you take a photo or record a video in

the AUTO mode. See

AUTO mode

for details.

Custom-designed Features 29

+ 119 hidden pages