USER GUIDE
LG-H830
ENGLISH
MFLXXXXXXXX (1.0)
ENGLISH
User Guide
• Some content and illustrations may differ from your device depending on the
region, service provider, software version, or OS version, and are subject to change
without prior notice.
• Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.
• Available accessories may vary depending on your region, country or service
provider.
• This device is not suitable for people who have a visual impairment due to the
touchscreen keyboard.
• Copyright ©2015 LG Electronics, Inc. All rights reserved. LG and the LG logo are
registered trademarks of LG Group and its related entities. All other trademarks
are the property of their respective owners.
• Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play Store™
are trademarks of Google, Inc.
SERVICE ACTIVATION
If you are a new T-Mobile® customer and your service has not been activated, simply
call Customer Care at 1-800-937-8997 from your landline phone and a T-Mobile
Activations representative will assist you. You will need the following information when
activating service:
• Service Agreement and agent code on your Agreement.
• Your name, home address, home phone, and billing address.
NOTE: For business and government accounts, please provide the name of
your company or government agency, address, and tax ID.
• Your Social Security number, current driver’s license number, and date of birth for
credit check purposes.
• Your choice of T-Mobile rate plan and services (see www.t-mobile.com for the
latest plan information).
• SIM serial number and IMEI number (located on the box bar code label).
By activating service, you acknowledge that you have read, understand, and agree to be
bound by each of T-Mobile’s Terms and Conditions and your Service Agreement.
2
About this user guide
Please read this user guide carefully before you use your phone and keep it handy for
future reference.
Should your phone fails to operate correctly, refer to the FAQ section.
• Some features and service may vary by area, phone, carrier, plan and version of
phone software.
• Screen displays and illustrations on this user manual may differ from those you see
on the actual phone.
• Designs and specifications of the phone and other accessories are subject to
change without any notice.
3
Table of contents
Important notice .......................................8
Getting to know your phone ...................11
Phone layout ..........................................11
Installing the SIM or USIM card ..............13
Charging the phone ...............................15
Unlocking the screen .............................16
Smart Lock ............................................16
Your Home screen ...................................17
Touch screen tips ..................................17
Home screen .........................................18
Customizing the Home screen ...............19
Returning to recently-used applications .20
Notifi cations panel .................................21
On-screen keyboard ..............................24
Special Features .....................................25
Gesture shot ..........................................25
Gesture View .........................................26
Glance View ...........................................27
KnockON ...............................................27
Knock Code ...........................................28
Dual window..........................................29
Capture+ ...............................................30
QSlide ....................................................31
QuickRemote .........................................32
Google account setup .............................33
Connecting to Networks and Devices ....34
Wi-Fi .....................................................34
Bluetooth ...............................................35
Wi-Fi Direct ...........................................36
Transferring data between a PC and your
device....................................................37
Calls ........................................................38
Making a call .........................................38
Calling your contacts .............................38
Answering and rejecting a call ...............38
Making a second call .............................39
Viewing your call logs ............................39
Call settings ...........................................39
Contacts ..................................................40
Searching for a contact ..........................40
Adding a new contact ............................40
Favorites contacts..................................41
Creating a group ....................................41
Messaging ...............................................42
Sending a message ...............................42
Conversation view .................................43
Changing message settings ................... 43
Email .......................................................44
Managing email accounts ...................... 44
Working with account folders .................44
Composing and sending email ...............45
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Table of contents
Camera and Video ...................................46
Camera options on the viewfi nder ..........46
Using the advanced settings ..................47
Using the mode settings ........................48
Manual mode on the viewfi nder .............48
Taking a photo .......................................49
Once you have taken a photo .................50
Recording a video ..................................51
After recording a video...........................51
Gallery ...................................................53
Multimedia ..............................................57
Music ....................................................57
Utilities ....................................................59
Clock .....................................................59
Calculator ..............................................60
Calendar ................................................61
Voice Recorder ......................................61
Voice Search..........................................61
Downloads ............................................62
LG Health ..............................................62
Browsing the Web...................................63
Chrome .................................................63
Settings ...................................................64
Networks ...............................................64
Sound & notifi cation ..............................68
Display ..................................................69
General ..................................................72
LG Bridge.................................................79
LG Bridge Features ................................79
To download the LG Bridge software ......79
Phone software update ..........................80
Phone software update .......................... 80
About this user guide .............................82
About this user guide .............................82
Trademarks ...........................................83
DivX HD .................................................83
Dolby Digital Plus ...................................83
Troubleshooting ......................................84
FAQ ..........................................................88
Anti-Theft Guide .....................................94
Safety ......................................................95
Table of contents
5
Violation of the instructions may cause serious injury or death.
WARNING: This product contains chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm.
• Never use an unapproved battery since this could damage the phone and/
Wash hands after handling
.
or battery and could cause the battery to explode.
• Never place your phone in a microwave oven as it will cause the battery to
explode.
• Do not dispose of your battery near fire or with hazardous or flammable
materials.
• When riding in a car, do not leave your phone or set up the hands-free kit
near the air bag. If wireless equipment is improperly installed and the air
bag is deployed, you may be seriously injured.
• Do not use the phone in areas where its use is prohibited. (For example:
aircraft)
• Do not expose the battery charger or adapter to direct sunlight or use it in
places with high humidity, such as a bathroom.
• Do not use harsh chemicals (such as alcohol, benzene, thinners, etc.) or
detergents to clean your phone. This could cause a fire.
• Do not drop, strike, or shake your phone severely. It may harm the internal
circuit boards of the phone.
• Do not use your phone in high explosive areas as the phone may generate
sparks.
• Do not damage the power cord by bending, twisting, pulling, or heating. Do
not use the plug if it is loose as it may cause electric shock or fire.
• Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
• Do not handle the phone with wet hands while it is being charged. It may
cause an electric shock or seriously damage your phone.
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• Do not disassemble the phone.
• Do not place or answer calls while charging the phone as it may short-
circuit the phone and/or cause electric shock or fire.
• Make sure that no sharp-edged items, such as animal’s teeth or nails,
come into contact with the battery. This could cause a fire.
• Store the battery out of reach of children.
• Be careful that children do not swallow any parts (such as earphone,
connection parts of the phone, etc.) This could cause asphyxiation or
suffocation resulting in serious injury or death.
• Unplug the power cord and charger during lightning storms to avoid electric
shock or fire.
• Only use the batteries and chargers provided by LG. The warranty will not
be applied to products provided by other suppliers.
• Only authorized personnel should service the phone and its accessories.
Faulty installation or service may result in accidents and consequently
invalidate the warranty.
• An emergency call can be made only within a service area. For an
emergency call, make sure that you are within a service area and that the
phone is turned on.
• Your phone is an electronic device that generates heat during normal
operation. Extremely prolonged, direct skin contact in the absence of
adequate ventilation may result in discomfort or minor burns. Therefore, use
care when handling your phone during or immediately after operation.
• Use and store your phone in temperatures between 0°C/32°F and
45°C/113°F, if possible. Exposing your phone to extremely low or high
temperatures may result in damage, malfunction, or even explosion.
7
Important notice
Please read this before you start using your phone!
Please check to see whether any problems you encountered with your phone are
described in this section before taking the phone in for service or calling a service
representative.
1. Phone memory
When there is less than 10MB of space available in your phone memory, your phone
cannot receive new messages. You must check your phone memory and delete some
data, such as applications or messages, to make more memory available.
To uninstall applications:
1 Ta p > > > General tab > Apps.
2 Once all applications appear, scroll to and select the application you want to
uninstall.
3 Ta p Uninstall, then tap OK to confi rm.
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Important notice
2. Optimizing battery life
Extend your battery's power by turning off features that you do not need to run
constantly in the background. You can monitor how applications and system resources
consume battery power.
Extending your phone's battery life:
• Turn off radio communications when you are not using. If you are not using Wi-Fi,
Bluetooth® or Location services (including GPS), turn them off.
• Reduce screen brightness and set a shorter screen timeout.
• Turn off automatic syncing for Gmail, Calendar, Contacts and other applications.
NOTE:
• Some applications you download may consume battery power.
• While using downloaded applications, check the battery charge level.
3. Before installing an open source application and OS
WARNING
If you install and use an OS other than the one provided by the manufacturer
it may cause your phone to malfunction. In addition, your phone will no longer
be covered by the warranty.
WARNING
To protect your phone and personal data, only download applications from
trusted sources, such as Play Store™. If there are improperly installed
applications on your phone, the phone may not work normally or a serious
error may occur. You must uninstall those applications and all associated data
and settings from the phone.
Important notice
9
4. Opening and switching applications
Multitasking is easy with Android; you can keep more than one application running at
the same time. There is no need to quit an application before opening another. Use and
switch between several open applications. Android manages each application, stopping
and starting them as needed to make sure that idle applications don't consume
resources unnecessarily.
To stop applications:
1 Ta p . App previews of recently used applications will be displayed.
2 Tap the application you want to access. This does not stop the previous app from
running in the background. Make sure to tap
using it.
• To close an app from the recent apps list, swipe the app preview to the left or right.
To clear all apps, tap Clear all.
to back out of a window after
5. If the screen freezes
If the screen freezes or the phone does not respond when you try to operate it, remove
the battery and reinsert it. Then power the phone back on.
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Important notice
Getting to know your phone
Phone layout
Infrared LED
Notification LED
Microphone
Earpiece
Proximity SensorFront Camera Lens
Microphone
Headset Jack
NOTE: Proximity Sensor
When receiving and making calls, the proximity sensor automatically turns
the backlight off and locks the touch screen by sensing when the phone is
near your ear. This extends battery life and prevents you from unintentionally
activating the touch screen during calls.
WARNING
Placing a heavy object on the phone or sitting on it can damage the display
and touch screen functions. Do not cover the proximity sensor with screen
protectors or any other type of protective film. This could cause the sensor to
malfunction.
Charger/USB Port
Getting to know your phone
11
Laser Detection
Auto-Focus
Rear Camera Lens
Flash
Power/Lock Key
NFC Touch Point
Speaker
Power/Lock
Key
• Press and hold to access the menu to turn your phone off, restart
it, or turn airplane mode on and off.
• Press once quickly to wake or lock the screen.
Volume Keys On the Home screen
• Control ringer volume.
During a call
• Control your earpiece volume.
When playing audio/video
• Control volume continuously.
While screen is off
• Press the Volume Up Key twice to launch Capture+.
• Press the Volume Down Key twice to launch the Camera.
12
Volume Keys
Getting to know your phone
WARNING
Be careful not to damage the NFC touch point on the phone, as this is part of
the NFC antenna.
NOTE: Laser Detection Auto-Focus Sensor
Detects the distance between the rear camera and nearby objects using laser
technology. This feature helps the camera to focus quickly and accurately at
short or long distances.
Installing the SIM or USIM card
Before you can start exploring your new phone, you need to set it up.
1 To remove the back cover, hold the phone firmly in one hand. With your other hand,
lift off the back cover with your thumbnail as shown in the figure below.
Getting to know your phone
13
2 Slide the SIM card into the lower slot for the SIM card as shown in the fi gure. Make
sure the gold contact area on the card is facing downward.
NOTE: Only microSIM cards work with this device.
3 Insert the battery.
4 To replace the cover onto the device, align the cover over the back of the phone
and press it down until it clicks into place .
14
Getting to know your phone
Charging the phone
Charge the battery before using it for first time. Use the charger to charge the battery.
WARNING
Use only LG-approved chargers, batteries and cables. If you use unapproved
chargers, batteries or cables, it may cause a battery charging delay or display
a pop-up message regarding slow charging. It can also cause the battery to
explode or damage the device, which are not covered by the warranty.
The Charger/USB Port is located at the bottom of the phone. Insert the charger and
plug it into a power outlet.
Getting to know your phone
15
NOTE: Do not open the back cover while your phone is charging.
Unlocking the screen
By default, your screen will lock after a period of inactivity, then turn off.
Unlocking the screen
1 Press the Power/Lock Key or double-tap on the screen.
2 Swipe the screen in any direction to unlock it.
Smart Lock
You can use Smart Lock to make unlocking your phone easier. You can configure it to
keep your phone unlocked when you have a trusted Bluetooth device connected to it,
when it's in a familiar location, like your home or work, or when it recognizes your face.
Setting up Smart Lock
Before you activate Smart Lock, you need to set up a screen lock (Knock Code, Pattern,
PIN, or Password).
1 Ta p > > .
2 Tap the Display tab > Lock scr
3 Enter your current screen lock.
4 Tap one of the options and add trusted devices, locations or facial recognition.
een > Smart Lock.
16
Getting to know your phone
Your Home screen
Touch screen tips
Here are some tips on how to navigate on your phone.
• Tap or touch – A single finger tap selects items, links, shortcuts and letters on the
on-screen keyboard.
• Touch and hold – Touch and hold an item on the screen by tapping it and not
lifting your finger until an action occurs.
• Drag – Touch and hold an item for a moment and then, without lifting your finger,
move your finger on the screen until you reach the target position. You can drag
items on the Home screen to reposition them.
• Swipe or slide – To swipe or slide, quickly move your finger across the surface
of the screen, without pausing when you first tap it (so you don’t drag an item
instead).
• Double-tap – Double-tap to zoom on a webpage or a map (if the feature is
supported by the application).
• Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading
motion to zoom in or out when using the browser or maps, or when browsing
pictures (if the feature is supported by the application).
• Rotate the screen – From many applications and menus, the screen orientation
adjusts to the device's physical orientation.
NOTE:
• Do not press too hard; the tap screen is sensitive enough to pick up a light, yet
firm tap.
• Use the tip of your finger to tap the option you want. Be careful not to tap any
other buttons.
Your Home screen
17
Home screen
The Home screen is the starting point for many and functions. It allows you to add
items like app shortcuts and Google widgets to give you instant access to information
and applications. This is the default canvas and accessible from any menu by tapping
.
Status Bar
Widget
Application Icons
Home Screen Location Indicator
Quick Button Area
Home Touch Buttons
Shows the phone's status information, including the time, signal strength, battery
status, and notification icons.
Widgets are self-contained applications that can be accessed through the Apps
screen or on the Home screen. Unlike a shortcut, the Widget can function as an
on-screen application.
Tap an icon (application, folder, etc.) to open and use it.
Indicates which Home screen canvas you are currently viewing.
Provides one-touch access to the function in any Home screen canvas.
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Your Home screen
Back
Button
Home
Button
Recent
Apps
Returns to the previous screen. Also closes pop-up items, such
as menus, dialog boxes and the on-screen keyboard.
Return to the Home screen from any screen. Touch and hold to
access the Google Now shortcut.
Displays recently used applications. If you touch and hold this
key, it opens a menu of available options.
Button
Extended Home screen
The operating system provides multiple Home screen canvases to provide more space
for adding icons, widgets and more.
• Slide your finger left or right across the Home screen to access additional
canvases.
Customizing the Home screen
You can customize your Home screen by adding apps and widgets and changing
wallpapers.
Adding items on your Home screen
1 Touch and hold the empty part of the Home screen.
2 Choose the Apps or Widgets tab and tap the desired item.
3 Drag it to the desired location and lift your fi nger.
TIP! To add an application icon to the Home screen from the Apps screen,
touch and hold the application you want to add.
Your Home screen
19
Removing an item from the Home screen
• While on the Home screen, touch and hold the icon you want to remove, then drag
it to and release it.
Adding an app as a Quick Button
• From the Apps screen or on the Home screen, touch and hold an application icon
and drag it to the Quick Button area. Then release it in the desired location. Up to 6
apps can be added.
Removing an app from the Quick Button area
• Touch and hold the desired Quick Button, drag it to , and release it.
NOTE: The Apps Button cannot be removed.
Customizing app icons on the Home screen
1 Touch and hold an application icon until it is unlocked from its current position, then
release it. The editing icon will appear in the upper right corner of the application.
2 Tap the application icon again and select the desired icon design and size.
3 Ta p OK to save the change.
Returning to recently-used applications
1 Ta p . App previews of recently used applications will be displayed.
2 Tap an app preview to open the application. Or tap
screen.
to return to the previous
20
Your Home screen
Notifications panel
Notifications alert you to the arrival of new messages, calendar events and alarms, as
well as ongoing events, such as when you are using turn-by-turn navigation.
When a notification arrives, its icon appears at the top of the screen. Icons for pending
notifications appear on the left, and system icons, such as Wi-Fi and battery strength
are shown on the right.
NOTE: The available options may vary depending on the region or service
provider.
Your Home screen
Pending
notifications
System
notifications
21
Opening the Notifications panel
Swipe down from the Status Bar to open the Notifications panel. To close the
Notifications panel, swipe the screen upwards or tap .
Quick Settings Area
Notifications
CLEAR
Tap each Quick Setting key to toggle it on/off. Touch and hold the desired key to
directly access the function's settings menu. To see more Quick Setting keys, swipe
left or right. Tap to remove, add, or rearrange Quick Setting keys.
The current notifications are listed, each with a brief description. Tap a notification
to open the corresponding application that manages it.
Tap to clear all of the notifications.
22
Your Home screen
Indicator icons on the Status Bar
Indicator icons appear on the Status Bar at the top of the screen to report missed calls,
new messages, calendar events, device status and more.
The icons displayed at the top of the screen provide information about the status of the
device. The icons listed in the table below are some of the most common ones.
Icon Description Icon Description
No SIM card inserted No network signal available
Ringer is silenced Airplane mode is on
Vibrate mode is on Connected to a Wi-Fi network
Battery fully charged
Battery is charging Call in progress
Phone is connected to PC via
USB cable
Downloading data Bluetooth is on
Uploading data System warning
Wired headset (with mic)
connected
Missed call
GPS is on
Choose input method New voicemail available
Media server content sharing
is on
Your Home screen
An alarm is set
New text or multimedia
message
23
Wi-Fi hotspot is active NFC is on
LG AirDrive connected Miracast connected
NOTE: The icon's location in the Status Bar may differ depending on the
function or service.
On-screen keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on
the screen when you tap an available text entry field.
Using the keypad and entering text
Tap once to capitalize the next letter you type. Tap twice for all caps.
Tap to enter text by voice. Touch and hold to enter text by manual handwriting,
access the Clip Tray, and access the keyboard settings.
Tap to enter a space.
Tap to create a new line in the message field.
Tap to delete the previous character.
Entering special characters
The LG Keyboard allows you to enter special characters (e.g. "á") when entering text.
For example, to enter "á", touch and hold the "a" key until the additional characters are
displayed. Without lifting the finger, drag your finger to the desired special character and
lift it off.
NOTE: A symbol at the top right corner of a key indicates that additional
characters are available for that key.
24
Your Home screen
Special Features
Gesture shot
The Gesture shot feature allows you to take a picture with a hand gesture using the
front camera.
To take photo
There are two methods for using the Gesture shot feature.
• Raise your hand, with an open palm, until the front camera detects it and a box
appears on the screen. Then close your hand into a fist to start the timer, allowing
you time to get ready.
• Raise your hand, in a clenched fist, until the front camera detects it and a box
appears on the screen. Then unclench your fist to start the timer, allowing you time
to get ready.
OR
TIP! Interval shot
If you make a fist twice or touch and hold
4 photos at a time.
, the camera consecutively takes
Special Features
25
Gesture View
After taking a photo with the front camera lens, you can automatically check the
captured photo with this gesture.
1 Ta p
2 Take a picture with the front camera.
3 After taking the picture, bring the phone close to your face. The captured photo will
> > .
be displayed.
Take a picture Quick preview Return to front
camera mode
NOTE:
• Depending on the speed and angle of the gesture, this feature may not work
properly.
• When the angle is changed after the Quick preview, your phone will go back to
camera mode. You must go to Gallery to view the picture again.
26
Special Features
Glance View
When the phone screen is off, you can see the Status Bar, time and date by dragging
your finger down from the top of the screen.
KnockON
You can wake up, or turn off, the screen as easily as double-tapping the screen.
While the screen is off, and idle, double-tap the center screen quickly to wake the
screen. To turn the screen off, double-tap the Status Bar in any screen (except on the
camera viewfinder) or empty area on the Home screen.
NOTE: When using KnockOn to wake the screen, make sure you do not
cover the proximity sensor. Doing so will prevent the screen from turning on.
This feature is designed to prevent the device from turning on inadvertently in
your pocket or storage location.
Special Features
27
Knock Code
The Knock Code feature allows you to wake and unlock the screen with your own
Knock Code pattern. When enabled, Knock Code divides the screen into 4 parts and
uses your unique combination of taps to secure your device. You can disable this
feature in the Lock screen settings.
NOTE:
• If you enter an incorrect Knock Code combination 6 times, it will be necessary to
use your Google account log in or backup PIN.
• Use the fingertip instead of finger nail to tap the screen when using Knock Code.
1 Ta p > > > Display tab > Lock screen > Select screen lock > Knock
Code.
2 Follow the on-screen steps to set your Knock Code. You have to create a Backup
PIN as a safety measure in case you forget your Knock Code.
Unlocking the screen using the Knock Code
You can wake up and unlock the screen by tapping the Knock Code, set up in the
previous section, when the screen is off.
28
Special Features
Dual window
This feature allows you to multi-task by splitting up the screen into two, allowing you to
use two compatible applications at the same time.
1 Ta p
2 Tap or drag the app icon for the corresponding application you wish to use.
> Dual window.
: Tap to view the Dual window menu options, or drag to resize the split screens.
: Switch the two screens.
: View the app list.
: Change the selected window to full screen.
: Close the currently selected app window.
NOTE: Dual window is enabled by default. You can enable or disable Dual
window through the Settings menu.
1 Tap > > > General tab > Dual window.
2 Slide the toggle button to On or Off
.
Special Features
29