LG CV3011WG4A User manual [pt]

website :http://biz.lgservice.com

e-mail : http://LGEservice.com/techsup.html

WASHING MACHINE SERVICE MANUAL

CAUTION

READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS

CORRECTLY BEFORE OFFERING SERVICE.

BEFORE SERVICING THE WASHING MACHINE, UNPLUG THE POWER CORD TO AVOID THE RISK OF AN ELECTRIC SHOCK.

WHEN SERVICING INTERNAL PARTS ,

USE ONLY SERVICE PARTS SUPPLIED FROM LG.

AFTER SERVICING THE ELECTRIC WIRE, INSURE THAT INSULATION

TAPE IS APPLIED TO PREVENT AN ELECTRICAL SHORT.

MODEL :

F*V3*GP(0~9)

 

CONTENTS

 

1.

SPECIFICATIONS .............................................................................................................................

3

2.

FEATURES & TECHNICAL EXPLANATION .....................................................................................

4

3.

PARTS IDENTIFICATION .................................................................................................................

6

4.

INSTALLATION ..................................................................................................................................

7

5.

OPERATION ...................................................................................................................................

12

6.

WIRING DIAGRAM / PCB LAYOUT ................................................................................................

17

7.

TROUBLESHOOTING......................................................................................................................

19

 

7-1.BEFORE PERFORMING SERVICE .........................................................................................

19

 

7-2.LOAD TEST MODE ..................................................................................................................

19

 

7-3.HOW TO CHECK THE WATER LEVEL FREQUENCY ............................................................

20

 

7-4.ERROR DISPLAY .....................................................................................................................

21

 

7-5.TROUBLESHOOTING WITH ERROR .....................................................................................

23

 

• IE (Water Inlet Error) ..............................................................................................................

24

 

• UE (Unbalanced Error) ...........................................................................................................

25

 

• OE (Water Outlet Error) ..........................................................................................................

27

 

• FE (Over Flow Error) ..............................................................................................................

29

 

• PE (Pressure Sensor S/W Error) ............................................................................................

30

 

• dE2 (Door open Error)..............................................................................................................

32

 

..............................................................................................................

32

 

• dE1 (Door open Error)

 

 

• tE (Thermistor (Heating) Error) ...............................................................................................

34

 

• LE (Motor Lock Error) .............................................................................................................

37

 

• DHE(DrY Hearter Error) ..... ....................................................................................................

39

8.

TROUBLESHOOTING WITHOUT ERROR CODES ......................................................................

42

 

• Power Failure or no power ....................................................................................................

42

 

• Vibration & Noise during spin .................................................................................................

43

 

• Detergent & Softener does not flow in ....................................................................................

44

 

• Water Leak .............................................................................................................................

45

 

• Before using the Tag On function ..........................................................................................

47

9. PART INSPECTION ........................................................................................................................

49

 

9-1.FILTER ASSEMBLY (LINE FILTER) .........................................................................................

49

 

9-2.DOOR LOCK SWITCH ASSEMBLY .........................................................................................

50

 

9-3.STATOR ASSEMBLY ...............................................................................................................

52

 

9-4.I NLET VALVE ASSEMBLY .....................................................................................................

53

10. DISASSEMBLY INSTRUCTIONS ..................................................................................................

54

11. EXPLODED VIEW AND PART LIST ..............................................................................................

64

1. SPECIFICATION

 

ITEM

 

 

Refer to 1 page

 

 

 

 

 

POWER SUPPLY

 

 

220 V ~, 60Hz

 

 

 

 

PRODUCT WEIGHT

 

71kg

 

 

 

 

 

 

 

WASHING

 

190W

ELECTRICITY

 

 

SPIN

 

450W

 

DRAIN MOTOR

 

32 W

CONSUMPTION

 

 

 

WASH HEATER

 

1250 W

 

 

 

 

 

DRY HEATER

 

1600 W

 

 

 

 

 

REVOLUTION

 

WASH

 

46 rpm

 

 

SPIN

F4V*******

: No Spin / 400 / 800 / 1000 / 1200 / 1400

SPEED

 

 

 

 

 

 

 

 

F2V*******

: No Spin / 400 / 800 / 1000 / 1100 / 1200

 

 

 

 

 

 

 

OPERATION WATER PRESSURE

0.1 ~ 1.0 MPa (1.0 kgf / cm 2 ~ 10.0 kgf / cm2)

 

 

 

 

 

CONTROL TYPE

 

 

Electronic

 

 

 

 

WASH & DRY CAPACITY

 

Refer to the Rating Label

 

 

 

 

 

DIMENSION

 

 

600mm x 560mm x 850mm

 

 

 

 

 

WASH PROGRAM

Cotton , Cotton+, Mixed Fabric, Easy Care, Silent Wash,

Allergy Care, Baby Steam Care, Delicates, Hand/Wool, Speed 14,

 

 

 

 

Dry Only, Wash+Dry(7kg), Tub Clean, Rinse+Spin

 

 

 

 

 

 

 

RINSE

 

 

Rinse+

DOOR SWITCH TYPE

 

PTC+S olenoid

WATER LEVEL

 

byPressure SensorS/W

RESERVATION

 

 

From 3 hours to 19 hours

SENSING LAUNDRY AMOUNT

 

Adapted

 

 

 

 

 

FUZZY LOGIC

 

 

Adapted

DISPLAY REMAINING TIME

 

Adapted

ERROR DIAGNOSIS

 

15 items

POWER AUTO OFF

 

Adapted

CHILD LOCK

 

 

Adapted

AUTO RESTART

 

 

Adapted

TIME SAVE

 

 

Adapted

 

 

 

 

 

 

SMART

 

 

NFC

 

 

 

 

 

 

 

 

 

WARNING

To reduce the risk of personal injury, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses.

Failure to follow all of the safety warnings in thismanual could result in property damage, personal injury or death.

Inverter Direct Drive system

! " # $% & '$( '! & )'

*$" +$$(

6 Motion

1 ' *$+-& ! ' & ' " &*'" ' "- '--" ' " + " '", " ) + , &$

&*'" )' "$$+'" + " *'$' (- &

* $ -" ', . ) +-& "- & '" ' ,$( '&+ ! . ,'!'", ( +- $! ( '&

Turbo Wash

1 $" ' '" )' " ,( " ) !'",

Smart ThinQ

This feature lets you use various functions of the product, e.g., remote control, smart alert, mode download, and smart self-diagnosis via the smartphone app.

More economical with Intelligent Wash system

"$$', " 1 ( & '/- $" ) &+ .

" " &'" + '& & )$!$" ) '", '& &'"'&'/ " ,( " ) " &+ ' "

Child Lock

 

'$0 + ! " '$"-& + '", "( * " ",

 

'", '", + ' "

Low noise speed control system

#( " '", & "- $" *$" . ' ! "$( ' '*$

&'"'&'/ +'""'", " '$!$

Auto Restart

$$) + , &$$*( '$-'"-+ ) -'$ -& , ) ' ++

SmartDiagnosis™

$( 2+ ' " "( "'$'--'$( )' ( ) '", & '" . ' + *'$' (-" &' '", *( + "

& "-& ' " " $$" , "

" &'-& ( & '" " ' "$(/ ' . + !' '",-"--'! ' ," '

2-2. DETERMINE WASHING TIME BY FUZZY LOGIC

To get the best washing performance optimal time is determined by sensing the water temperature, selected washing temperature and laundry amount.

water

 

 

 

 

temperature

 

 

 

 

 

 

 

washing time

 

selected

 

FUZZY

 

the best

washing

 

rinse time

washing

 

LOGIC

temperature

 

 

performance

 

 

 

 

 

 

 

spin rhythm, time

 

laundry

 

 

 

 

amount

 

 

 

 

SENSING

PROCESSING

 

DETERMINATION

EFFECT

2-3. WATER LEVEL CONTROL

This model adopts a pressure sensor which can sense the water level in the tub.

Watersupplyisstoppedwhenthewaterlevelreachthepresetlevel,thenwashingprogramproceeds.

Spinning does not proceed until the water in the tub reduces toa certain level.

2-4. THE DOOR CAN NOT BE OPENED

While program is operating.

WhileDoor Lock light is on.

3.PARTS IDENTIFCATION

6

3.PARTS IDENTIFCATION

F*V3*GP(0~9

11

220V~, 60Hz

7

3

++$' " $* '"$$ - $$)

0 " ' ' "-'"$$' "

0$!$, "

'/ "$

" '-" ' " ++$!$ & . vibrations " * *( (+- -$'",

& ( *necessary to move machine '--" '" & ! -$

'"-+ +$( ++ + ' "- "'

0- &' ' ( "(-'," *4 " -

$" -$. $* "-'," *4 " -

- "' -'," *4 " " -. ' )'$$+ ! " "'-& * '",$!$+ +$( " )'$$ vibrations " slipping

Remove any foreign objects. '-"(-& " " & '" "$!$"' + +$(

*$)-2 &+$ - -'," *4

 

 

 

 

 

 

 

Purchased

 

Carpet

 

Paper

 

Laminated

stopper

 

 

 

 

 

paper

 

 

 

 

 

 

 

 

 

 

+ " * 2 " 0 ++$' " " ' ' "

1

# 0'",

This leveling (or spanner) wrench must be used to remove the shipping bolts and level the unit. This should be kept for future use.

+ ""

8

LG CV3011WG4A User manual

1.

2.

3.

1.

2.

3.

 

 

9

5 "" % '"

 

 

 

 

- '" ' " '"$$+ +$(. "' )'$$" '" + +$(

 

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10

 

 

> 0 '/ "$' ( )' $!$;< , =

 

 

 

Step 1

 

 

 

 

 

 

-) '", & '"$,$" ) '". "tighten )' + "" ) "

'", $!$.$!$ ) '", & '"-&-" * 0 " ' '

 

$!$

 

 

 

 

 

 

 

 

 

',

 

 

 

 

',

"

 

 

 

 

 

 

4 *$ -

 

 

Step 2

 

 

 

 

 

 

+ "" ) " 4 , " '$ $!$" ( Diagonal test

 

Diagonal test

How to perform a diagonal test:

 

 

 

 

$( ', " " * 0. ', " " ($ -

" " -" .

 

 

$ -"- "' . " &+ 0 "'-& " "

 

 

". & ! ( ', " -" . ', ' " ($ - "

 

 

* 0.$ -" " &+ 0 "'-& " "

 

 

- "' '$!$. ' )'$$" 0 ) ! . '-

"' ' "$!$. ' )'$$0

 

 

- "' 0 . ' )'$$* " ( 4 $!$'",- - "'

 

 

4 -" " ' " -"- & '"

 

',

)

0 "

 

 

 

 

 

 

 

 

', "

', "

 

 

< +

< +

9&&

 

 

 

 

 

 

 

 

 

 

 

 

4 *$*$

 

 

 

4 *$ -

4 *$ -

 

$

$

 

 

 

 

 

) -" '$ ' " , + * ) "-$"-

 

 

 

" "$(adjustment rubber ) " '--" $, 4 & " ' & "10mm

** +

 

 

35 9 399

 

35 9 399 #

 

 

 

;#$0=

 

;< (=

 

 

 

-'$ -$

 

-1 "-$

Step 3

 

 

 

 

 

 

-& '" " +'" )' &$ '", '" & '"

 

 

' . + ?@0,- $ '", '" "' . " " "' .$ '" A +'"

 

" " 1 "

"' +'" ($. )

-!'* ' "

 

 

- "' ' !'* '",. & 0 &$$4 & " $, " '$ ( * ' ; + + =

Step 4

 

 

 

 

 

 

Tighten

$0 " , '" *-

& '"lock position leg

 

 

 

 

 

', "

$0 "

< +

 

 

 

 

 

 

$

 

 

 

11

 

 

 

B + ' "

 

 

 

 

1

+ ' "

2

+ ) * "

3

D

 

 

-

 

 

 

 

 

 

* "

 

 

)

'",

 

 

 

 

C

""

+ ) +$,

 

 

C "- $+ , &

 

$

 

 

 

 

 

 

 

 

 

 

 

C "" '"$

 

 

 

 

6

 

0

) '",

5

0 & ' ! "

4

0 ) ++$(

C

 

 

&+ " 7 '

 

 

 

 

 

'" * " '&$"$( "

C

0 '- &

C

0 '-) ' ++$' ,

 

+ " &+ )'$$*

$0)' " "$0)'

 

, " ' + "

 

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, 9

 

 

 

 

7

 

0

'" " +'"

8

" + )--" + "

9

1 & !$

 

 

-" ' "

 

 

 

 

C " + )--" " + ) "

 

 

 

 

C $ +'" +&

 

 

 

 

C

 

* "

 

 

 

 

C

 

0

+'" " '"

 

 

 

 

 

-" ' "

 

C " + )--" " + ) "

 

 

 

 

 

 

 

 

C -E ' " '", 0.

 

 

 

 

 

 

C ' "- $' 0 &'" '-

 

 

 

 

 

 

' "$0'",

& ! & '"'", ) *(

 

 

 

 

 

 

 

 

+$$'", +

 

 

 

 

 

 

 

12

 

 

5. OPERATION

How to use washer

Control panel

SmartDiagnosis™ function is

 

 

 

 

available only for the products with

 

LED display

a SmartDiagnosis™ mark.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

Button

Start/Pause

Options

Program dial

Button

 

 

Power

 

Program Dial

Press the Power button to turn power on

Programs are available according to the

and off.

laundry type.

To cancel the Time Delay function, the

Lamp will light up to indicate selected

power button should pressed.

program.

Start/Pause

This Start/Pause button is used to start wash cycle or pause the wash cycle.

If temporary stop of wash cycle is needed, touch theStart/Pause button.

When in Pause, the power is turned off automatically after 4 minutes.

LED display

The display shows the settings, estimated time remaining, options, and status messages for your washer.

The display will remain on through the cycle.

Options

This allows you to select an additional cycle and will light when selected.

Use thise buttons to select the desired cycle options for the selected cycle.

13

How to use washer

Options

Rinse+( ): Addrinseonce.

DealyEnd:

Youcansetatimedelaysothatthewashing machinewillstartautomaticallyand finish afteraspecifedtimeinterval.

NOTE

The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, wash load and other factors.

To cancel the function, the power button should be pressed.

Avoid using liquid detergent for this option.

1.TouchthePowerbutton.

2.Selectawashingprogramme.

3.TouchtheTimeDelaybuttonandsettime required.

4.TouchtheStart/Pausebutton.

14

How to use washer

 

Temp.

 

 

Pre Wash

 

 

 

 

 

BytouchingtheTemp.buttonthewater

Ifthelaundryisheavilysoiled,“PreWash”

 

temperaturecanbeselected.

courseiseffective.

 

-Cold

1.

TouchthePowerbutton.

 

-20°C,30°C,40°C,60°C,95°C

2.

Selectacycle.

 

Watertemperaturecanbeselected

3.

TouchthePreWashbutton.

 

accordingtotheprogram.

4.

TouchtheStart/Pausebutton.

Spin

SpinSpeedlevelcanbeselectedby

touching'Spin'buttonrepeatedly.

SpinOnly

1.TouchthePowerbutton.

2.TouchtheSpinbuttontoselectRPM.

3.TouchtheStart/Pause.

NOTE

Whenyouselect ,itwillstillrotatefora shorttimetodrainquickly.

15

How to use washer

Child Lock

Select this function to lock the buttons on the control assembly to prevent tampering. "Child Lock" can be set only during the washing cycle.

Lockingthecontrolpanel

1.TouchandholdtheChildLockbuttonfor

3seconds.

2.Abeeperwillsound,and''willappearon theLEDdisplay.

Whenthechildlockisset,allbuttonsare lockedexceptthePowerbutton.

NOTE

Turningoffthepowerwillnotresetthe childlockfunction.Youmustdeactivate childlockbeforeyoucanaccessany otherfunctions.

Unlockingthecontrolpanel

1.TouchandholdtheChildLock buttonfor

3seconds.

2.Abeeperwillsoundandtheremainingtime forthecurrentprogrammewillreappearon theLEDdisplay.

Beep On / Off

TheBeepon/offfunctioncanbesetonlyduringthewashingcycle.

1.TouchthePowerbutton.

2.TouchtheStart/Pausebutton.

3.TouchandholdtheRinse+&Dry button threesecondstosetBeepon/offfunction.

OncetheBeepon/offfunctionisset,thesetting ismemorizedevenafterthepoweristurnedoff.

NOTE

IfyouwanttoturntheBeeperoff, simplyrepeatthisprocess.

16

How to use washer

Tub Clean

TubCleanisaspecialcycletocleantheinsideofthewashing machine.

Ahigherwaterlevelisusedinthiscycleathigherspinspeed .Performthiscycleregularly.

1.Remove any clothing or items from the washer and close the door.

2.Open the dispenser drawer and add Anti limescale(e.g. Calgon) to the main wash compartment.

3.Close the dispenser drawer slowly.

4.PowerOnandselecttheTubClean.Thenwillbe displayedonthedisplay.

5.Touch the Start/Pause button to start.

6.After the cycle is complete, leave the door open to allow the washer door opening,

flexible gasket and door glass to dry.

NOTE

Do not add any detergent to the detergent compartments.

Excessive suds may generate and leak from the washer.

CAUTION

If there is a child, be careful not to leave the door open for too long.

Door Lock & Detecting

“Door Lock”- For safety reasons, the door will lock while machine is in use and the “Door Lock” icon will light up. You can safely open the door after the “Door Lock” icon turns off.

While"Detecting" is shown on the display the washing machine rotates slowly and detects how much laundry is loaded in the drum.

It will take a short time.

17

Motor

Fan Motor

 

 

 

Vibration Sensor

 

 

1

2

 

3

 

 

 

1

2

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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1

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Switch

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Drain

 

 

 

 

 

 

 

 

 

 

 

 

 

3

2

1

 

 

 

 

 

 

 

 

Door S/W

 

 

BL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BR Earth

BL

 

 

 

 

 

 

 

BK

BK

 

 

 

 

 

 

 

 

Pump

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WH

WH SB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

3

 

 

 

 

 

Earth

 

 

 

 

 

 

 

 

 

Pre

BK

BK GY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

 

 

 

BK

BK

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YL

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BK

BK WH

BL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

1

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

Main

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Inlet V/V

 

 

1

2

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heater

 

RD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Steam

Filter Clean

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TH

1

1

 

 

BK

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Earth

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

1

RD

1

1

<![if ! IE]>

<![endif]>LAYOUT DIAGRAM/PCB WIRING .6

PCB Layout (Main)

Dry Heater

PCB POWER

Door Switch

yellow&red:door switch Blue:door switch Black:door switch

Drain Pump motor

BLDC pump white:U Blue:V Skyblue:W

Display PCB

Vibration Sensor

Dry Fan motor

White: U

Black:V

Yellow: W

Wash Heater

Moter Stator Control

V-U/U-W

/W-V →R:8~11Ω

Pressure Switch

Purple&White: common

Sky Blue: pressure switch

White&Red: pressure switch

Inlet Valve

Gray: Pre Wash

White: Main Wash

Purple: Dry Valve

Blue: Fileter Clean Valve

Yellow: Flow meter,No use

Black: common

Thermistor

19

7.TROUBLESHOOTING

7-1. CHECK BEFORE SERVICE

1

Before servicing ask the customer what the trouble is.

2

Check the adjustments. (Power supply :220V-, Removal of transitbolts etc..)

3

Check the troubles referring to the troubleshooting.

4

Decide service steps referring to disassembly instructions.

5

Then, service and repair.

6

Afterservicing,operatetheappliancetoseewhetheritworksOKorNOT.

7-2. LOAD TEST MODE

1Turn on, and touch ‘ Rinse+ ’and ‘Delay End’ at the same time in 1 second.

2 The washer must be empty and the controls must be in the off state.

3 Press Power with above two buttons pressed and then buzzer will sound.

4 Press the Start/Pause button repeatedly to cyclethrough the test modes

20

7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY

Touch the Spin and Intensive button simultaneously. Keeping touch, the digits indicate the water level frequency.

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