Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• Failure to follow the instructions in this guide and improper use may
damage the device.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2
Table of contents
01
Custom-designed
Features
6 Camera features
8 Google Assistant
10 Fingerprint Recognition
13 Face Recognition
17 Multi-tasking feature
02
Basic Functions
20 Product components and
accessories
21 Parts overview
24 Turning the power on or off
25 Installing the SIM card and
memory card
27 Removing the memory card
28 Charging the battery
29 Touch screen
32 Home screen
43 Screen lock
48 Memory card encryption
49 Taking screenshots
50 Entering text
57 Content sharing
59 Do not disturb
03
Useful Apps
61 Installing and uninstalling apps
62 App trash
63 App Shortcuts
64 Phone
67 Messaging
68 Camera
78 Gallery
84 Chrome
84 QuickMemo+
87 Google apps
89 Contacts
91 Clock
92 Calendar
3
93 Music
94 Calculator
94 Game Launcher
94 Email
95 Audio Recorder
95 FM Radio
95 File Manager
96 Smart cleaning
96 LG Mobile Switch
97 LG SmartWorld
04
Settings
99 Settings
99 Network
109 Sound
110 Display
111 General
05
Appendix
124 LG Language Settings
124 LG Bridge
125 Phone software update
127 Anti-Theft Guide
128 Open Source Software Notice
Information
128 Regulatory information
(FCC ID number, etc.)
129 Trademarks
131 FAQ
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
4Table of contents
01
Custom-designed
Features
Camera features
QLens
You can do shopping, search image, or scan QR code by taking a photo
with QLens.
Tap , then tap QLens.
1
Select a desired option among Visual Shopping, Visual Search and Scan
2
QR code.
Tap the screen to take a photo of an object you want to search or scan
3
a QR code.
• The result will appear after a moment.
• This feature is available only when your device is connected to a
network. If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
• For Visual Shopping and Visual Search features, you can select the
desired area from the image that you have taken, and then search it
again.
• This feature is available only when the rear camera is in the Auto mode.
Custom-designed Features6
Portrait
You can take a sharp portrait by applying the camera lens blur effect.
Tap , switch to the front camera, then tap Portrait.
1
When Portrait is available appears on the screen, tap to take a
2
photo.
• To adjust blur strength, drag the slide bar up, down, left or right
(depending on the orientation of the phone).
• This feature is not available if the surroundings are too dark.
• After applying this feature, touch and hold the the desired position on
the preview screen to automatically apply the exposure value and focus.
In this case, the Portrait feature and blur strength stay the same.
Flash Jump-Cut
You can create a GIF by taking photos at three second interval.
Tap , then tap MODE.
1
Tap to set the number of cuts you want to take.
2
Tap to take photos.
3
Custom-designed Features7
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go. To get started, just press the Google
Assistant key on the side of the device or touch and hold
• To use this feature, first connect to the network and sign in to your
Google Account.
Sign in
Touch and hold from the Home screen to launch Google Assistant
1
or
Press the Google Assistant key on the left side of the device.
Tap GET STARTED.
2
Follow the on-screen instructions and say “Ok Google”.
3
• The device saves your voice data for recognition.
Select whether to use the voice recognition unlock feature.
4
• When this feature is activated, you can unlock the screen by saying
“Ok Google” while the screen is turned off or unlocked.
.
Custom-designed Features8
• For stronger security, it is advisable to use Pattern, PIN, or Password.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap
security
Secure lock settingsSmart Lock, and then use the
screen lock method you set to unlock the device. Tap Voice Match,
then tap Unlock with Voice Match
unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See
for details.
Tap Save.
5
SettingsGeneralLock screen &
, then enter the currently used
Setting a screen lock
Launching Google Assistant
Touch and hold on the Home screen.
1
or
Press the Google Assistant key on the left side of the device.
or
Say “Ok Google” when the screen is turned off or locked.
Say a command or question when you see on the bottom of the
2
screen.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Custom-designed Features9
Fingerprint Recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view locked contents in QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint. For added security, set the
screen lock using a pattern, PIN or Password.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint sensor.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.
Custom-designed Features10
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap SettingsGeneralLock screen & securityFingerprints.
1
• This feature is available when the screen lock is set.
- Lock the device with a pattern, PIN or password.
• If the screen lock is not set, configure the lock screen by following the
on-screen instructions. See
Locate the fingerprint sensor on the back of the device and gently put
2
your finger on it to register the fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
Setting a screen lock
for details.
Custom-designed Features11
Follow the on-screen instructions.
3
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
When the fingerprint registration is done, tap OK.
4
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
3
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint.
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
On the fingerprint settings screen, activate the desired function:
3
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Access contents you have locked in QuickMemo+
with a fingerprint.
Custom-designed Features12
Face Recognition
Face recognition overview
You can unlock the screen by using face recognition.
• For stronger security, it is advisable to use Pattern, PIN, or Password.
• Unless Advanced face recognition option is applied, a similar face or
photo of your face may unlock your device. See
recognition
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forgot the screen lock set
for your device, visit the nearest LG Customer Service Center with your
device and ID card.
• To save power, the face recognition feature will not work when the
battery level is below 5%.
for details.
Precautions for face recognition
Face recognition accuracy may decrease in the following cases. To increase
its accuracy, check the following before using the device.
• When your face is covered with a hat, eyeglasses, or mask, or your face
is significantly different due to heavy makeup or beard.
• When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to excessively
bright or dark conditions.
Enhancing the face
Custom-designed Features13
Registering facial data
Before using the face recognition feature, register your facial data on your
device.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
• To use this feature, the screen lock must be set with a Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the
on-screen instructions. See
Raise your device in the front of your eyes.
2
Register your face by following the on-screen instructions.
3
• Register your face in a room that is not too bright or dark.
• Position your entire face inside the guideline on the screen, and then
adjust it by slowly moving up, down, left, or right.
When the face registration is done, tap OK.
4
Setting a screen lock
for details.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Pattern, PIN, or
Password.
Tap SettingsGeneralLock screen & securitySelect
1
screen lock.
Unlock the screen according to the specified method.
2
Tap Allow face recognition to unlock the screen with your face.
3
Custom-designed Features14
Improving the face recognition
You can add facial data in various conditions to improve face recognition.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Improve face recognition.
3
Register your face by following on-screen instructions.
4
When the face registration is done, tap OK.
5
Deleting facial data
You can delete the registered facial data and register it again if the face
recognition does not work properly.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Delete face to delete the facial data.
3
Unlocking the screen with your face when the screen
is turned off
With the screen turned off, raise the device in front of your face to unlock
the screen.
To deactivate this feature, follow the instruction below.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Allow when screen is off to deactivate the feature.
3
• The face recognition feature is available only when the screen is
locked.
Custom-designed Features15
Swiping to unlock after face recognized
After your device recognizes your face, you must swipe the screen to
unlock.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Swipe to unlock after face recognized to activate the
3
feature.
Enhancing the face recognition
You can prevent your device from being unlocked by photos, images, or
videos.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Advanced face recognition to activate the feature.
3
• Face recognition speed may decrease when you activate this feature.
Custom-designed Features16
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
Tap from the Home touch buttons.
1
• Recently-used apps appear.
Tap at the top of the desired app to use the Multi-Window feature.
2
• The selected app appears at the top half of the screen.
You can also access this feature by doing the following:
Touch and hold while using an app.
1
• Recently-used apps appear on the split screen.
Tap at the top of the desired app to use the Multi-Window feature.
2
• The selected app appears at the bottom of the screen.
Custom-designed Features17
• To deactivate the Multi-Window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
screen.
• The Multi-Window feature is not supported by some LG apps and apps
downloaded from Play Store.
at the center of the
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi-Window feature. You can also tap
each app preview.
on the Home touch buttons.
at the top of
Custom-designed Features18
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• USB cable
• Charger
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Center.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center for
available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
• Remove the protective film from the Fingerprint sensor before using the
fingerprint recognition feature.
• Quick Start Guide
• Ejection pin
Basic Functions20
Parts overview
Microphone
Front camera lens
Volume keys (+/-)
Google Assistant keys
Nano-SIM/Memory card
Stereo headset jackCharger/USB cable port
Fingerprint sensor
tray
Flash
Proximity/Ambient light
sensor
Earpiece
Power/Lock key
Touch screen
Rear camera lens
SpeakerMicrophone
Basic Functions21
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Press and hold the volume down key and Power/Lock key at the same
time for a second to take a screenshot.
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo.
To take continuous photos, press and hold the Volume key.
- Press the Volume Down key twice to launch the Camera app when
the screen is locked or turned off. Press the Volume Up key twice to
launch Capture+.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
• Fingerprint sensor
- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See
Fingerprint recognition overview
details.
for
Basic Functions22
• Some functions may be restricted for access, depending on the device
Good example
Bad example
specifications.
• Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Do not cover the microphone.Microphone
Basic Functions23
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
Press and hold the Power/Lock key and the Volume Down key at the
1
same time until the power is turned off.
When the device restarts, release the key.
2
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
Basic Functions24
Installing the SIM card and
memory card
Insert the SIM card provided by your mobile service provider to start using
your device.
• Be careful with the ejection pin since it has a sharp edge.
Insert the ejection pin into the hole on the card tray.
1
Pull out the card tray.
2
Basic Functions25
Put the SIM card (and a memory card; optional-sold separately) on the
3
card tray with the gold-colored contacts facing downwards.
for SIM card
Insert the card tray back into the slot.
4
for memory card
Basic Functions26
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the device
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the service provider.
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
Removing the memory card
Unmount the memory card before removing it for safety.
Tap SettingsGeneralStorage .
1
Insert the ejection pin into the hole in the card tray and then pull out
2
the card tray from the device.
Remove the memory card from the card tray.
3
Insert the card tray back into the slot.
4
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Basic Functions27
Charging the battery
Before using the device, fully charge the battery.
Connect one end of the charging cable to the charger, insert the other end
of the cable into the cable port, and then plug the charger into a power
socket.
Charging cable
terminal
USB cable
USB port
• Ensure that the inside of the device does not make contact with a
metallic object or water.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to device.
If there is moisture, stop using the device immediately and remove the
moisture completely.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
Basic Functions28
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Stop apps and functions from running in the background to increase
battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth
them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not in use.
• Check the battery level while using any downloaded apps.
®
or Wi-Fi network function when not using
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Basic Functions29
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