LG Aria 20A, Aria 20W User Manual

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

20 Series:

20/20A/20W

Digital Key Telephone

System

USER GUIDE

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

aria 20 KSU

aria 20

aria

NB: Although every effort is made to keep this Guide up to date,Features and Functions are subject to change without

notice. An inclusion of a feature or function in this guide does not imply it is operational on your system. Some features

require specific hardware or software installation. Please check with your

20/ 2020AA

20/

Key--

Key

Telephone Service Unit Housing.

/ 20W

/ 16/ 16A each have a similar

aria dealer for further details.

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Index

Alarm Reset .....................................…..………. 14

Answering an Intercom Call ....................….……... 10

Auto Call Number Redial ..........................……….. 8

Call Back ................................................………... 11

Call Forward ...........................................………... 12

Call Park ..................................................………... 9

Call Transfer ..........................................………….. 8

Call Wait (Camp On).................................………... 10

Changing Differential Ring …………………..……… 11

Changing Intercom Answer Mode .............……….. 10

CO Message Wait …………………………………… 15

Conference .............................................………... 13

DISA (Direct Inward System Access) ..........…..…. 15

Do Not Disturb .........................................……….. 11

Flash .......................................................……….. 13

Flexible Key Programme Table

Group Call Pick-up .....................................…….. 13

Last Number Redial ................................………... 8

LCD Language Change ……………………………. 14

Message Waiting ....................................………... 11

Mute ...................... .. .. .. .. .. .. .. .. .. .. .. . .. .. .. ....… …… .. . 10

Paging ....................................................………... 11

Placing a CO Call on Hold ........................……….. 13

Placing an Intercom Group Call ................……….. 12

Placing an Outside Call ..................... .. .... .. ..… …… 8

Programming Your Name into Display ...........….... 13

Queuing ......................................................……… 9

Ring Volume Control ................................…….…. 12

Save Number Redial ...........................……………. 13

Speakerphone ......................................…. …….... 12

Speaker Volume Control .............................……... 12

Speed Dial Numbers .............................………….. 9

Station Programming Menu Table

Two-way Recording ................…...………………... 14

Universal Night Answer……………………………… 8

Voice Announcement ……………………………. 15

Wake-up Call .......................................……..… 14

…………………….. 16

…………………. 16

Attendant Operation

Attendant Clock Set…………………………….... 17

Attendant DSS Operation……………………….. 19

Attendant Intrusion ................................………. 18

Attendant Programming Menu Table ………….. 20

Auto Ring Mode Service ...................…………. 18

Changing Time/Date Format ..............……….… 17

Day/Night Mode Service ...…..………………...… 18 Make a Page………………………………………. 19 Overriding a Key Telephone in DND …………... 19

System Greetings ................ .. .. .. .. .. .. .... ..… …. … 17

System Speed Dial .............................……….… 18

To Erase SMDR Record ....................………..… 19

To Print out Accumulated SMDR Records ....…. 19

To Set Current Time 1 Hour Early/Late ……….. 18 Transferring an Outside Line to Another Station. 19

Wake-up Call ........................................………. 17

SLT Operation

Answering a Call Wait ......…………............…… 21

Call Forwarding your Station …..……..……..…… . 21 Call transfer (Screened and Unscreened) …….. 21

Call Wait (Camp On) ......…………............……. 21

CO Line Hold ...............………………...…………. 21

Conference Calling ………….… ……………….…. 21

D N D (Do Not Disturb)......……………….........….. 22

Group Call Pick Up…………….…………………. 21

Last Number Redial .........…..........………..…..… 21

Meet Me Paging ...........…………. . .. .. .. .. ..… ……… 22

Message Waiting (Callback)…...…............……. 21

Outside Call…………….……………. 21 Paging...………….………………………………….. 21

Placing an Intercom Call..............…...........…….. 21

Placing an Outside call on Hold ..............……... 21

Return Call to Host System…..………..………….. 22 Shuttle Call ………….……………………………….. 22

Station Speed Dialing ........….…... ……………… 21

Voice Announcements………………………….…… 22

20W DECT Supplement

GDC-340 LCD Display…………………………….. 23 GDC-340 Button Function……… ………… ……… 24 DECT Features : Call Transfer………………………………………… 25 Call Wait (Camp On)………………………………. 25 Call Back……………………………………………. 25 Attendant Call………………………………………. 25 Paging……………………………………………….. 25 DND………………………………………………….. 25 Call Forward (& Cancel)…………………………… 25 Call Group Pilot…………………………………….. 25 Group Call Pick Up…………………………………. 25 Universal Night Answer……………………………. 25 CO Group Answer………………………………….. 25 Individual CO Line Access………………………… 25 Speed Dial…………………………………………... 25 Last Number Redial………………………………... 25 Wake Up Call………………………………………... 25 GDC-340 Menu Tree……………………………….. 26

…..……………………………….. 25

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Quick Reference Guide for aria Digital Key Telephone

Fixed Feature Buttons

FLASH button may be used to terminate an outside call and

re-seize dial tone without having to hang up the handset.

SPEED button provides you with access to speed dialing, save

number redial and last number redial.

TRANS (TRANSFER) button is used to transfer an outside call

from a station to another.

CALLBK (CALLBACK) button allows you to leave a callback

indication at a station that is busy, unattended, or in Do Not Disturb.

CONF button is used to establish conference calls. DND/FWD (Do Not Disturb/Forward) button allows you to

forward your calls to another destination, or make DND mode.

Call Forward

 Press MON button.  Press DND/FWD button and dial the desired Call

Forward type.

- 1 : Unconditional

- 2 : Busy calls

- 3 : No answer calls

- 4 : Busy/no answer calls

- 5 : Station off-net

- 6 : Incoming outside line to off-net (ATD only)

- 7 : DVU forward for no answer/busy

- # : Cancel previous call forward

 Dial the station number or press DSS button or

intercom group where calls are forwarded.

(Confirmation tone is heard.)

Call Wait (Camp-on)

If you dial a busy station, you may alert it to your call.  After receiving intercom busy tone, dial * or the last

digit of called station number or press DSS button.

 When the called party answers, consult with them

or hang up to transfer the call.

Conference

 Call the desired party (internal or outside). When

called party answers, press CONF button.

 Add next conference party by selecting another

outside line or intercom station.

 When the party answers, press CONF button twice. All

parties are connected. To terminate a conference, The conference initiator should be actively in the conference.  Hang up, or press CONF button to finish the

conference (only for conference initiator).

Leaving a Message Waiting Indication

If you dial a station that is unattended or in Do Not Disturb, you can leave a message waiting indication.  Dial the desired intercom station. Busy tone or DND tone

is heard.  Press CALLBK button. The called party’s CALLBK

button LED will flash. To answer a Message Waiting Indication,

 Press flashing CALLBK button and the station that left

message will be signaled with tone ringing.  If called station does not answer, press the CALLBK

button once to leave a message.

Last Number Redial

The last dialed number on an outside line is saved.

 Press REDIAL button. Or,  Press SPEED button and dial *.

Universal Night Answer

When a CO call is ringing (If programmed by Installer)

 Dial 6 9, the CO call is connected

MUTE button allows you to switch the built in microphone

on or off when using the speakerphone or the handset microphone when using the handset.

MON button enables you to make a phone call with-out

lifting handset. It turns the telephone on and off when using the speakerphone.

HOLD button enables you to place an outside caller on hold. REDIAL allows you to make last number redial and auto

call number redial.



▼ VOLUME ▲ bar allows you to adjust speakerphone and

handset volume.

Placing an Outside Call on Hold

While connected to an outside line,  Press HOLD/SAVE button.

- Once for system hold

- Twice for exclusive hold

 Reverse if hold preference is programmed to system hold.  Press HOLD/SAVE button. CO line call will be put on hold

according to the Hold Preference.

Call Transfer

While connected to an outside call,

 Press TRANS/PGM button.  Dial station number or DSS button. (You can select a screened or

unscreened transfer.) Screened Transfer When that extension answers, announce the transfer and hang up to complete call transfer. Unscreened Transfer When the called extension begins to signal, hang up to complete call transfer.

Storing Speed Dial Numbers

 Press TRANS/PGM button and then SPEED button.  Dial the speed number bin.

- Station Speed Number bins:

aria 16(ver. 1.0~3.0) & aria20W(ver: 1.0~2.0) : 01~20

aria 20 & 16(ver. 4.0) & 20W(ver: 3.0) : 01~19

- System Speed Number bin: 21~99 (Attendant programmed) Dial the phone numbers to be stored.

 Press HOLD/SAVE button to save the number. To erase an exiting speed bin,

 Press TRANS/PGM button and then SPEED button.  Dial speed number bin to be erased.  Press HOLD/SAVE button.

Dialing a Speed Number

 Press SPEED button and dial the speed number bin.  When the called party answers, pick up the handset or use

speakerphone.

Flexible Buttons Programming

 Press TRANS/PGM button.  Press a flexible button to be programmed.  See the below chart and dial the desired code.  Press HOLD/SAVE button.

Direct Station Select: 700~720 (aria 20), 700~730 (aria 20W)

700~715 (aria 16) Call Wait (Camp-on)………………TRANS/PGM + 8 5 Station Speed Dial…………………SPEED + bin no(00~19)

for aria 16(ver. 1.0~3.0)/20W(ver: 1. 0~2 . 0): 01 ~20 System Speed Dial…………………SPEED + bin no. All Call Page…………………………# 0 Universal Night Answer 2 Last Number Redial………………...SPEED + * To erase a flexible button,

 Press TRANS/PGM button.  Press the flexible button to be erased.  Press HOLD/SAVE button.

: 21~99

Quick Ref. Guide

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

CONTENTS

Index (Alphabetical Order –Digital User Guide Section)..........................................…………………………. 2

Quick Reference Guid e ……. .............................................................................................................……. 3

Digital Key Telephone Family............................................................................................................……. 7

CO Line Features

Placing an Outside Call .................................................................................................................…………. 8

Answering an Outside Call.............. .... .. .. .. .. .. .. .. .... . .. .. .. .. .. .... .. .. .. .. .... . .. .. .. .. .... .. .. .. .. .. .... . .. .. .…… ……………... 8

Call Transfer .................................................................................................................……………………… 8

Last Number Redial..................................................................................................................…………….. 8

Auto Call Number Redial......................................................................................................................……. 8

Universal Night Answer……………………………………………………………………………………………… 8

Queuing................................................................................................................…….......…………………. 9

Speed Dial Numbers ............................................................................................................................…... 9

Call Park ..............................................................................................................................................…... 9

Storing Dial By Name ...........................................................................................................................…... 10

CO Line Features

Intercom Features

Changing Intercom Answer Mode ........................................................................................................…... 10

Answering an Intercom Call .................................................................................................................….. 10

Directed Call Pick-up..............................................................................................................................…... 10

Call Wait (Camp-on) .............................................................................................................................…... 10

Mute ...................................................................................................................................................……. 10

Changing Differential Ring ..................................................................................................................…... 11

Message Waiting....................................................................................................................………………. 11

Call Back...............................................................................................................................................…... 11

Paging ............... .... .. .. .. .. .. .. .. .. .. .. .. . .. .. .. .. .. .. .... .. .. .. .. .. . .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. ..… ……… … ………… ……… ….. . 11

Do Not Disturb............................................................................................................……………………….. 11

Call Forward .....................................................................................................................…………………. 12

Speakerphone .........................................................................................................................……………. 12

Speaker Volume Control.................................................................................................…………………….12

Ring Volume Control .............................................................................................................................….. 12

System Features

Placing an Intercom Group Call..........................................................................................................……... 12

Flash .......................................................................................................................…………………………. 13

Placing a CO Call on Hold ...................................................................................................................….… 13

Group Call Pick-up...............................................................................................................................….... 13

Conference ....................................................................................................................…………………... 13

Programming Your Name into Display .................................................................................................…... 13

Wake-up Call ..........................................................................................................................……………... 14

Using Dial By Name ............................................................................................................................……. 14

LCD Language Change ...................................................................................................…………………..14

Alarm Reset ...................................................................................................………………………………… 14

Two-way Recording …………………………………………………………………………………………………… 14

Voice Announcement ...............................................................................................….……………………… 15

CO Message Wait ………………………………………………………………………………………..…………… 15

DISA (Direct Inward System Access) ..................................................................................................……. 15

Flexible Button Programming Station Programming Menu Table

...…….......................................................................................................….. 16

…….……………..……………………………………………………….……. 16

Intercom Features

System Features

Attendant Operation

Wake-up Call..........................................................…......................................................... 17

Attendant Features

System Greetings................................................................................................................17

Changing Time/Date Format ............................................................................................... 17

Attendant Clock Set ....................................................................................………………… 17

To Set Current Time 1 Hour Early/Late ……………..…………………………………………. 18

System Speed Dial.......................................................................................................….... 18

Attendant Intrusion .........................................................................................…... ………… 18

Day/Night Mode Service............………...............................................……………….......…. 18

Auto Ring Mode Service………………………...………………………………………………… 18

To Print out Accumulated SMDR Records........................................................................… 19

To Erase SMDR Record....................................................................................................… 19

Attendant LCD Language ............................................................................................……. 19

Attendant DSS Operation ..............…......................................................................……….. 19

Make a Page .………………....................................................................................……….. 19

Transferring an Outside Line to Another Station......................................................……..... 19

Overriding a Key Telephone in Do Not Disturb .................................................................… 19

Attendant Programming Menu Table…………………………………………………………….. 20

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

CONTENTS

Analogue Single Line Telephone Operation

Placing a Outside Call…………………...........................................................……………….……………. 21

Placing an Intercom Call..................................................................................................…...........…….. 21

Placing an Outside call on Hold ......................................................................................…...........…….. 21

Group Call Pick Up ...............................................................................………..….………………………. 21

Message Waiting (Callback)..................................................................................…………............……. 21

Call Wait (Camp On) ...........................................................................................…………............……. 21

Answering a Call Wait ...........................................................................................…………............…… 21

Call transfer (Screened and Unscreened) ……………………………………………………………...….…. 21

Last Number Redial .............................................................................................…..........………..…..… 21

Station Speed Dialing ...........................................................................................….…... ……………… 21

Conference Calling ..........................................….................…………………………………………….…. 21

Message Waiting (Callback)……………………………………………………………………………………. 21

Call Forwarding your Station ...........................................................….………………………..……..……. 21

Paging ......................................................................…… ... …………….………………………………….. 21

CO Line Hold ...........................................................................................………………...………………. 21

Voice Announcements (Requires an Aria Voice Card)……………………………………………………… 22

Meet Me Paging ...........................................................................................…………............………… 22

Return Call to Host System.….........................................................…………………………..………….. 22

D N D (Do Not Disturb) .............................................................................….......……………….........….. 22

Shuttle Call ……………………………………………………..……………….……………………………….. 22 Programming Name for SLT…………………………………………………………………………………….. 22 Call Park…………………………………………………………………………………………………………… 22 Retrieve Call Park………………………………………………………………………………………………… 22

20W DECT Supplement

GDC-340 LCD Display…………………………………………………………………………………………... 23 GDC-340 Button Function……………………………………………………………………………………... 24 DECT Features : Call Transfer……………………………………………………………………………………………………... 25 Call Wait (Camp On)………………………………. …………………………………………………………... 25 Call Back……………………………………………. …………………………………………………………... 25 Attendant Call………………………………………. …………………………………………………………... 25 Paging……………………………………………….. …………………………………………………………... 25 DND………………………………………………….. …………………………………………………………... 25 Call Forward (& Cancel)………………………………………………………………………………………... 25 Call Group Pilot…………………………………….. …………………………………………………………... 25 Group Call Pick Up…………………………………. …………………………………………………………... 25 Universal Night Answer……………………………. …………………………………………………………... 25 CO Group Answer………………………………….. …………………………………………………………... 25 Individual CO Line Access……………………………………………………………………………………... 25 Speed Dial…………………………………………... …………………………………………………………... 25 Last Number Redial………………………………... …………………………………………………………... 25 Wake Up Call………………………………………... …………………………………………………………... 25 GDC-340 Menu Tree……………………………….. …………………………………………………………... 26

…..……………………………….. …………………………………………………………... 25

Single Line Telephone (Analogue) Operation

DOCUMENT REVISION

Edit Pg 15, 7, 6; Removed Aria 16 Titles22/09/03MW Reformat bullet and specialist fonts for PDF.05-Sep-05

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

NOTES & Speed Dial Entry Record

Station #

………....

………

Speed Dial Numbers:

SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( ) SPD( )

SPD( ) SPD( ) SPD( ) SPD( ) SPD( )

SPD( )

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Digital Key Telephone Family

(You cannot use any Large LCD keyset (not shown) with aria

20/20A/20W system.)

KD-36D : LCD Display, 24 Flexible Buttons KD-36N : No LCD Display, 24 Flexible Buttons KD-24D : LCD Display, 12 Flexible Buttons KD-24N : No LCD Display, 24 Flexible Buttons

KD Series

● KD-36EXE

KD/E Series

● KD/E-36EXE ● KD/E-8BTN

KD/E-36EXE : LCD Display, 24 Flexible Buttons KD/E-36ENH : No LCD Display, 24 Flexible Buttons KD/E-24EXE : LCD Display, 12 Flexible Buttons KD/E-24ENH : No LCD Display, 24 Flexible Buttons KD/E-8 BTN : No LCD Display, 8 Flexible Buttons

● LKD-2N/S ● LKD-8D/S ● LKD-30DS

LKD-2N/S: No LCD Display, 2 Flexible Buttons LKD-8D/S: LCD Display, 8 Flexible Buttons LKD-30D: LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30) LKD-30LD: Large LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30) LKD-DSS: 48 Flexible Buttons

※ The LKD series keysets can be normally operated in the following S/W version or later.

aria 34E: GS40P-1.2A // aria 100: GS00P-3.2A // aria 186: GS86P-5.1A aria 34E: GS40P-1.1Cd // aria 100: GS00P-3.1Df // aria 186: GS86P-4.0Ee

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Placing an Outside Call

Button Procedures

 Lift handset or press MON button.  Press outside line button, pool button or dial CO line access  Dial desired party.  When called party answers, lift handset or use speakerphone.

Answering an Outside Call

Button Procedures

 Lift handset or press MON button to use speakerphone.  Press flashing CO line button or loop key. (NB: If the Preferred Line Answer feature

is ON for your station, you may answer just by lifting handset, or press MON.)

Call Transfer

Button Procedures

To transfer an outside call to the other extension,

 Press TRANS/PGM button. (The outside call is put on hold.)

Screened Transfer

Unscreened Transfer

 Dial station number  You can make a screened or unscreened transfer.

When the called extension answers, introduce the call hang up tocomplete call transfer. While the station you called rings, hang up to complete call transfer.

To answer screened transfer,

 When a station rings according to Intercom Answer Mode selection, answer the intercom call.  The transferring party hangs up, the call will be connected.

or appropriate DSS button.

code.

Range

1 OR: 4 + (1 ~ 4) OR: 48 +

20/16 :( 1 ~ 6)

20W :( 1 ~ 8 )

CO Line Features

Range

16 : 700 ~ 715

20 : 700 ~ 720

20W: 700 ~ 730

Last Number Redial

Button Procedures

The last dialed number on an outside line is saved. To redial the last dialed number,

 Press REDIAL button. Or,  Press SPEED + *.

Range

Auto Call Number Redial

When the called party is busy or does not answer the call, the system can automatically redial the number by pre-programmed time interval.

Button Procedures

 Press REDIAL button.  Hang up.  A busy or no answer number will be redialed automatically after

pre-programmed time interval while MUTE button is lighting.

 When called party answers, lift handset to talk.

Range

Available by Software: 16: Above V4.0 20W: Above V3.0 20: All

Universal Night Answer

When CO lines are programmed for UNA and the system is placed into night mode, users can answer incoming CO line calls employing dial code regardless of pick-up group.

Button Procedures

 Lift handset or press MON button.  Press flashing CO line button. If a CO line button is not assigned, dial 69.  You will be connected to ringing outside line.

Range

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LG Aria 20A, Aria 20W User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual