LG Aria 20A, Aria 20W User Manual

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

20 Series:

20 Series:

20/20A/20W

20/20A/20W

Digital Key Telephone

Digital Key Telephone

System

System

USER GUIDE

USER GUIDE

0

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

aria 20 KSU

aria 20

aria

aria

NB: Although every effort is made to keep this Guide up to date,Features and Functions are subject to change without

notice. An inclusion of a feature or function in this guide does not imply it is operational on your system. Some features

require specific hardware or software installation. Please check with your

20/ 2020AA

20/

Key--

Key

Telephone Service Unit Housing.

Telephone Service Unit Housing.

/ 20W

/ 20W

/ 16/ 16A each have a similar

/ 16/ 16A each have a similar

aria dealer for further details.

1

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Index

A

Alarm Reset .....................................…..………. 14

Answering an Intercom Call ....................….……... 10

Auto Call Number Redial ..........................……….. 8

C

Call Back ................................................………... 11

Call Forward ...........................................………... 12

Call Park ..................................................………... 9

Call Transfer ..........................................………….. 8

Call Wait (Camp On).................................………... 10

Changing Differential Ring …………………..……… 11

Changing Intercom Answer Mode .............……….. 10

CO Message Wait …………………………………… 15

Conference .............................................………... 13

D

DISA (Direct Inward System Access) ..........…..…. 15

Do Not Disturb .........................................……….. 11

F

Flash .......................................................……….. 13

Flexible Key Programme Table

G

Group Call Pick-up .....................................…….. 13

L

Last Number Redial ................................………... 8

LCD Language Change ……………………………. 14

M

Message Waiting ....................................………... 11

Mute ...................... .. .. .. .. .. .. .. .. .. .. .. . .. .. .. ....… …… .. . 10

P

Paging ....................................................………... 11

Placing a CO Call on Hold ........................……….. 13

Placing an Intercom Group Call ................……….. 12

Placing an Outside Call ..................... .. .... .. ..… …… 8

Programming Your Name into Display ...........….... 13

*

Queuing ......................................................……… 9

R

Ring Volume Control ................................…….…. 12

S

Save Number Redial ...........................……………. 13

Speakerphone ......................................…. …….... 12

Speaker Volume Control .............................……... 12

Speed Dial Numbers .............................………….. 9

Station Programming Menu Table

T

Two-way Recording ................…...………………... 14

U

Universal Night Answer……………………………… 8

V

Voice Announcement ……………………………. 15

W

Wake-up Call .......................................……..… 14

…………………….. 16

…………………. 16

Attendant Operation

Attendant Clock Set…………………………….... 17

Attendant DSS Operation……………………….. 19

Attendant Intrusion ................................………. 18

Attendant Programming Menu Table ………….. 20

Auto Ring Mode Service ...................…………. 18

Changing Time/Date Format ..............……….… 17

Day/Night Mode Service ...…..………………...… 18
Make a Page………………………………………. 19
Overriding a Key Telephone in DND …………... 19

System Greetings ................ .. .. .. .. .. .. .... ..… …. … 17

System Speed Dial .............................……….… 18

To Erase SMDR Record ....................………..… 19

To Print out Accumulated SMDR Records ....…. 19

To Set Current Time 1 Hour Early/Late ……….. 18
Transferring an Outside Line to Another Station. 19

Wake-up Call ........................................………. 17

SLT Operation

Answering a Call Wait ......…………............…… 21

Call Forwarding your Station …..……..……..…… . 21
Call transfer (Screened and Unscreened) …….. 21

Call Wait (Camp On) ......…………............……. 21

CO Line Hold ...............………………...…………. 21

Conference Calling ………….… ……………….…. 21

D N D (Do Not Disturb)......……………….........….. 22

Group Call Pick Up…………….…………………. 21

Last Number Redial .........…..........………..…..… 21

Meet Me Paging ...........…………. . .. .. .. .. ..… ……… 22

Message Waiting (Callback)…...…............……. 21

Outside Call…………….……………. 21
Paging...………….………………………………….. 21

Placing an Intercom Call..............…...........…….. 21

Placing an Outside call on Hold ..............……... 21

Return Call to Host System…..………..………….. 22
Shuttle Call ………….……………………………….. 22

Station Speed Dialing ........….…... ……………… 21

Voice Announcements………………………….…… 22

20W DECT Supplement

GDC-340 LCD Display…………………………….. 23
GDC-340 Button Function……… ………… ……… 24
DECT Features :
Call Transfer………………………………………… 25
Call Wait (Camp On)………………………………. 25
Call Back……………………………………………. 25
Attendant Call………………………………………. 25
Paging……………………………………………….. 25
DND………………………………………………….. 25
Call Forward (& Cancel)…………………………… 25
Call Group Pilot…………………………………….. 25
Group Call Pick Up…………………………………. 25
Universal Night Answer……………………………. 25
CO Group Answer………………………………….. 25
Individual CO Line Access………………………… 25
Speed Dial…………………………………………... 25
Last Number Redial………………………………... 25
Wake Up Call………………………………………... 25
GDC-340 Menu Tree……………………………….. 26

…..……………………………….. 25

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Quick Reference Guide for aria Digital Key Telephone

Fixed Feature Buttons

FLASH button may be used to terminate an outside call and

re-seize dial tone without having to hang up the handset.

SPEED button provides you with access to speed dialing, save

number redial and last number redial.

TRANS (TRANSFER) button is used to transfer an outside call

from a station to another.

CALLBK (CALLBACK) button allows you to leave a callback

indication at a station that is busy, unattended, or in Do Not
Disturb.

CONF button is used to establish conference calls.
DND/FWD (Do Not Disturb/Forward) button allows you to

forward your calls to another destination, or make DND mode.

Call Forward

 Press MON button.
 Press DND/FWD button and dial the desired Call

Forward type.

- 1 : Unconditional

- 2 : Busy calls

- 3 : No answer calls

- 4 : Busy/no answer calls

- 5 : Station off-net

- 6 : Incoming outside line to off-net (ATD only)

- 7 : DVU forward for no answer/busy

- # : Cancel previous call forward

 Dial the station number or press DSS button or

intercom group where calls are forwarded.

(Confirmation tone is heard.)

Call Wait (Camp-on)

If you dial a busy station, you may alert it to your call.
 After receiving intercom busy tone, dial * or the last

digit of called station number or press DSS button.

 When the called party answers, consult with them

or hang up to transfer the call.

Conference

 Call the desired party (internal or outside). When

called party answers, press CONF button.

 Add next conference party by selecting another

outside line or intercom station.

 When the party answers, press CONF button twice. All

parties are connected.
To terminate a conference,
The conference initiator should be actively in the conference.
 Hang up, or press CONF button to finish the

conference (only for conference initiator).

Leaving a Message Waiting Indication

If you dial a station that is unattended or in Do Not Disturb,
you can leave a message waiting indication.
 Dial the desired intercom station. Busy tone or DND tone

is heard.
 Press CALLBK button. The called party’s CALLBK

button LED will flash.
To answer a Message Waiting Indication,

 Press flashing CALLBK button and the station that left

message will be signaled with tone ringing.
 If called station does not answer, press the CALLBK

button once to leave a message.

Last Number Redial

The last dialed number on an outside line is saved.

 Press REDIAL button. Or,
 Press SPEED button and dial *.

Universal Night Answer

When a CO call is ringing (If programmed by Installer)

 Dial 6 9, the CO call is connected

MUTE button allows you to switch the built in microphone

on or off when using the speakerphone or the handset
microphone when using the handset.

MON button enables you to make a phone call with-out

lifting handset. It turns the telephone on and off when
using the speakerphone.

HOLD button enables you to place an outside caller on hold.
REDIAL allows you to make last number redial and auto

call number redial.



▼ VOLUME ▲ bar allows you to adjust speakerphone and

handset volume.

Placing an Outside Call on Hold

While connected to an outside line,
 Press HOLD/SAVE button.

- Once for system hold

- Twice for exclusive hold

 Reverse if hold preference is programmed to system hold.
 Press HOLD/SAVE button. CO line call will be put on hold

according to the Hold Preference.

Call Transfer

While connected to an outside call,

 Press TRANS/PGM button.
 Dial station number or DSS button. (You can select a screened or

unscreened transfer.)
Screened Transfer
When that extension answers, announce the transfer and hang up
to complete call transfer.
Unscreened Transfer
When the called extension begins to signal, hang up to complete
call transfer.

Storing Speed Dial Numbers

 Press TRANS/PGM button and then SPEED button.
 Dial the speed number bin.

- Station Speed Number bins:

aria 16(ver. 1.0~3.0) & aria20W(ver: 1.0~2.0) : 01~20

aria 20 & 16(ver. 4.0) & 20W(ver: 3.0) : 01~19

- System Speed Number bin: 21~99 (Attendant programmed)
Dial the phone numbers to be stored.

 Press HOLD/SAVE button to save the number.
To erase an exiting speed bin,

 Press TRANS/PGM button and then SPEED button.
 Dial speed number bin to be erased.
 Press HOLD/SAVE button.

Dialing a Speed Number

 Press SPEED button and dial the speed number bin.
 When the called party answers, pick up the handset or use

speakerphone.

Flexible Buttons Programming

 Press TRANS/PGM button.
 Press a flexible button to be programmed.
 See the below chart and dial the desired code.
 Press HOLD/SAVE button.

Direct Station Select: 700~720 (aria 20), 700~730 (aria 20W)

700~715 (aria 16)
Call Wait (Camp-on)………………TRANS/PGM + 8 5
Station Speed Dial…………………SPEED + bin no(00~19)

for aria 16(ver. 1.0~3.0)/20W(ver: 1. 0~2 . 0): 01 ~20
System Speed Dial…………………SPEED + bin no.
All Call Page…………………………# 0
Universal Night Answer 2
Last Number Redial………………...SPEED + *
To erase a flexible button,

 Press TRANS/PGM button.
 Press the flexible button to be erased.
 Press HOLD/SAVE button.

: 21~99

Quick Ref. Guide

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

CONTENTS

Index (Alphabetical Order –Digital User Guide Section)..........................................…………………………. 2

Quick Reference Guid e ……. .............................................................................................................……. 3

Digital Key Telephone Family............................................................................................................……. 7

CO Line Features

Placing an Outside Call .................................................................................................................…………. 8

Answering an Outside Call.............. .... .. .. .. .. .. .. .. .... . .. .. .. .. .. .... .. .. .. .. .... . .. .. .. .. .... .. .. .. .. .. .... . .. .. .…… ……………... 8

Call Transfer .................................................................................................................……………………… 8

Last Number Redial..................................................................................................................…………….. 8

Auto Call Number Redial......................................................................................................................……. 8

Universal Night Answer……………………………………………………………………………………………… 8

Queuing................................................................................................................…….......…………………. 9

Speed Dial Numbers ............................................................................................................................…... 9

Call Park ..............................................................................................................................................…... 9

Storing Dial By Name ...........................................................................................................................…... 10

CO Line Features

Intercom Features

Changing Intercom Answer Mode ........................................................................................................…... 10

Answering an Intercom Call .................................................................................................................….. 10

Directed Call Pick-up..............................................................................................................................…... 10

Call Wait (Camp-on) .............................................................................................................................…... 10

Mute ...................................................................................................................................................……. 10

Changing Differential Ring ..................................................................................................................…... 11

Message Waiting....................................................................................................................………………. 11

Call Back...............................................................................................................................................…... 11

Paging ............... .... .. .. .. .. .. .. .. .. .. .. .. . .. .. .. .. .. .. .... .. .. .. .. .. . .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. ..… ……… … ………… ……… ….. . 11

Do Not Disturb............................................................................................................……………………….. 11

Call Forward .....................................................................................................................…………………. 12

Speakerphone .........................................................................................................................……………. 12

Speaker Volume Control.................................................................................................…………………….12

Ring Volume Control .............................................................................................................................….. 12

System Features

Placing an Intercom Group Call..........................................................................................................……... 12

Flash .......................................................................................................................…………………………. 13

Placing a CO Call on Hold ...................................................................................................................….… 13

Group Call Pick-up...............................................................................................................................….... 13

Conference ....................................................................................................................…………………... 13

Programming Your Name into Display .................................................................................................…... 13

Wake-up Call ..........................................................................................................................……………... 14

Using Dial By Name ............................................................................................................................……. 14

LCD Language Change ...................................................................................................…………………..14

Alarm Reset ...................................................................................................………………………………… 14

Two-way Recording …………………………………………………………………………………………………… 14

Voice Announcement ...............................................................................................….……………………… 15

CO Message Wait ………………………………………………………………………………………..…………… 15

DISA (Direct Inward System Access) ..................................................................................................……. 15

Flexible Button Programming
Station Programming Menu Table

...…….......................................................................................................….. 16

…….……………..……………………………………………………….……. 16

Intercom Features

System Features

Attendant Operation

Wake-up Call..........................................................…......................................................... 17

Attendant Features

System Greetings................................................................................................................17

Changing Time/Date Format ............................................................................................... 17

Attendant Clock Set ....................................................................................………………… 17

To Set Current Time 1 Hour Early/Late ……………..…………………………………………. 18

System Speed Dial.......................................................................................................….... 18

Attendant Intrusion .........................................................................................…... ………… 18

Day/Night Mode Service............………...............................................……………….......…. 18

Auto Ring Mode Service………………………...………………………………………………… 18

To Print out Accumulated SMDR Records........................................................................… 19

To Erase SMDR Record....................................................................................................… 19

Attendant LCD Language ............................................................................................……. 19

Attendant DSS Operation ..............…......................................................................……….. 19

Make a Page .………………....................................................................................……….. 19

Transferring an Outside Line to Another Station......................................................……..... 19

Overriding a Key Telephone in Do Not Disturb .................................................................… 19

Attendant Programming Menu Table…………………………………………………………….. 20

4

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

CONTENTS

Analogue Single Line Telephone Operation

Placing a Outside Call…………………...........................................................……………….……………. 21

Placing an Intercom Call..................................................................................................…...........…….. 21

Placing an Outside call on Hold ......................................................................................…...........…….. 21

Group Call Pick Up ...............................................................................………..….………………………. 21

Message Waiting (Callback)..................................................................................…………............……. 21

Call Wait (Camp On) ...........................................................................................…………............……. 21

Answering a Call Wait ...........................................................................................…………............…… 21

Call transfer (Screened and Unscreened) ……………………………………………………………...….…. 21

Last Number Redial .............................................................................................…..........………..…..… 21

Station Speed Dialing ...........................................................................................….…... ……………… 21

Conference Calling ..........................................….................…………………………………………….…. 21

Message Waiting (Callback)……………………………………………………………………………………. 21

Call Forwarding your Station ...........................................................….………………………..……..……. 21

Paging ......................................................................…… ... …………….………………………………….. 21

CO Line Hold ...........................................................................................………………...………………. 21

Voice Announcements (Requires an Aria Voice Card)……………………………………………………… 22

Meet Me Paging ...........................................................................................…………............………… 22

Return Call to Host System.….........................................................…………………………..………….. 22

D N D (Do Not Disturb) .............................................................................….......……………….........….. 22

Shuttle Call ……………………………………………………..……………….……………………………….. 22
Programming Name for SLT…………………………………………………………………………………….. 22
Call Park…………………………………………………………………………………………………………… 22
Retrieve Call Park………………………………………………………………………………………………… 22

20W DECT Supplement

GDC-340 LCD Display…………………………………………………………………………………………... 23
GDC-340 Button Function……………………………………………………………………………………... 24
DECT Features :
Call Transfer……………………………………………………………………………………………………... 25
Call Wait (Camp On)………………………………. …………………………………………………………... 25
Call Back……………………………………………. …………………………………………………………... 25
Attendant Call………………………………………. …………………………………………………………... 25
Paging……………………………………………….. …………………………………………………………... 25
DND………………………………………………….. …………………………………………………………... 25
Call Forward (& Cancel)………………………………………………………………………………………... 25
Call Group Pilot…………………………………….. …………………………………………………………... 25
Group Call Pick Up…………………………………. …………………………………………………………... 25
Universal Night Answer……………………………. …………………………………………………………... 25
CO Group Answer………………………………….. …………………………………………………………... 25
Individual CO Line Access……………………………………………………………………………………... 25
Speed Dial…………………………………………... …………………………………………………………... 25
Last Number Redial………………………………... …………………………………………………………... 25
Wake Up Call………………………………………... …………………………………………………………... 25
GDC-340 Menu Tree……………………………….. …………………………………………………………... 26

…..……………………………….. …………………………………………………………... 25

Single Line Telephone (Analogue) Operation

DOCUMENT REVISION

Edit Pg 15, 7, 6; Removed Aria 16 Titles22/09/03MW
Reformat bullet and specialist fonts for PDF.05-Sep-05

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

NOTES & Speed Dial Entry Record

NOTES & Speed Dial Entry Record

Station #

Station #

………....

………

Speed Dial Numbers:

Speed Dial Numbers:

SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )

SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )
SPD( )

SPD( )
SPD( )
SPD( )
SPD( )
SPD( )

SPD( )

SPD( )

SPD( )

SPD( )

6

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Digital Key Telephone Family

(You cannot use any Large LCD keyset (not shown) with aria

20/20A/20W system.)

KD-36D : LCD Display, 24 Flexible Buttons
KD-36N : No LCD Display, 24 Flexible Buttons
KD-24D : LCD Display, 12 Flexible Buttons
KD-24N : No LCD Display, 24 Flexible Buttons

KD Series

● KD-36EXE

KD/E Series

● KD/E-36EXE ● KD/E-8BTN

KD/E-36EXE : LCD Display, 24 Flexible Buttons
KD/E-36ENH : No LCD Display, 24 Flexible Buttons
KD/E-24EXE : LCD Display, 12 Flexible Buttons
KD/E-24ENH : No LCD Display, 24 Flexible Buttons
KD/E-8 BTN : No LCD Display, 8 Flexible Buttons

● LKD-2N/S ● LKD-8D/S ● LKD-30DS

LKD-2N/S: No LCD Display, 2 Flexible Buttons
LKD-8D/S: LCD Display, 8 Flexible Buttons
LKD-30D: LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30)
LKD-30LD: Large LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30)
LKD-DSS: 48 Flexible Buttons

※ The LKD series keysets can be normally operated in the following S/W version or later.

aria 34E: GS40P-1.2A // aria 100: GS00P-3.2A // aria 186: GS86P-5.1A
aria 34E: GS40P-1.1Cd // aria 100: GS00P-3.1Df // aria 186: GS86P-4.0Ee

7

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Placing an Outside Call

Button Procedures

 Lift handset or press MON button.
 Press outside line button, pool button or dial CO line access
 Dial desired party.
 When called party answers, lift handset or use speakerphone.

Answering an Outside Call

Button Procedures

 Lift handset or press MON button to use speakerphone.
 Press flashing CO line button or loop key. (NB: If the Preferred Line Answer feature

is ON for your station, you may answer just by lifting handset, or press MON.)

Call Transfer

Button Procedures

To transfer an outside call to the other extension,

 Press TRANS/PGM button. (The outside call is put on hold.)

Screened
Transfer

Unscreened
Transfer

 Dial station number
 You can make a screened or unscreened transfer.

When the called extension answers, introduce the call hang up tocomplete call transfer.
While the station you called rings, hang up to complete call transfer.

To answer screened transfer,

 When a station rings according to Intercom Answer Mode selection, answer the
intercom call.
 The transferring party hangs up, the call will be connected.

or appropriate DSS button.

code.

Range

1 OR: 4 + (1 ~ 4)
OR: 48 +

20/16 :( 1 ~ 6)

20W :( 1 ~ 8 )

CO Line Features

Range

Range

16 : 700 ~ 715

20 : 700 ~ 720

20W: 700 ~ 730

Last Number Redial

Button Procedures

The last dialed number on an outside line is saved.
To redial the last dialed number,

 Press REDIAL button. Or,
 Press SPEED + *.

Range

Auto Call Number Redial

When the called party is busy or does not answer the call, the system can automatically redial the number by pre-programmed
time interval.

Button Procedures

 Press REDIAL button.
 Hang up.
 A busy or no answer number will be redialed automatically after

pre-programmed time interval while MUTE button is lighting.

 When called party answers, lift handset to talk.

Range

Available by
Software:
16: Above V4.0
20W: Above V3.0
20: All

Universal Night Answer

When CO lines are programmed for UNA and the system is placed into night mode, users can answer incoming CO line
calls employing dial code regardless of pick-up group.

Button Procedures

 Lift handset or press MON button.
 Press flashing CO line button. If a CO line button is not assigned, dial 69.
 You will be connected to ringing outside line.

Range

8

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Queuing

When a CO line is busy, you can request a call back when the CO line is available. As soon as it
becomes idle, you can be the first extension to get the CO line.

Button Procedures

 Lift handset or press MON button.
 Press busy outside line button or specific line group button.
 Pressing CALLBK button, your CALLBK button is lighting, confirmation tone plays.
 Hang up or press MON button.

To answer a queue request,

 When the busy CO line or specific line group returns to idle, you hear ring and the

queued line button is flashing.

 Lift handset and dial a desired phone number.

Speed Dial Numbers (Station Basis)

Each extension can program up to 20 individual speed dial numbers in the station. The numbers
are entered and stored by the user and it can be recalled at anytime.

Button Procedures

To store station speed numbers,

 Press TRANS/PGM button.
 Press SPEED button.
 Dial speed number bin
 Dial the phone numbers to be stored.
 Press HOLD/SAVE button.
 Enter name for Dial by Name. (optional)

 Press TRANS/PGM button.
 Press SPEED button.
 Dial speed number bin.
 Press desired outside line button.
 Dial the phone number to be stored.
 Press HOLD/SAVE button.
 Enter name for Dial by Name. (optional)
 Press HOLD/SAVE button.

To use station speed numbers,

 Lift handset or press MON button.
 Press SPEED button.
 Dial speed number bin.

To use system speed numbers,

 Lift handset or press MON button.
 Press SPEED button.
 Dial speed number bin

To erase station speed numbers,

 Press TRANS/PGM button.
 Press SPEED button.
 Dial speed number bin to be erased.
 Press HOLD/SAVE button.

.

Or,

.

Range

Available by Software:
16: Above V4.0
20W: Above V3.0

Range

Station Speed bin:

00 ~19

Or 00 ~20

Dial by Name :

Available by Software:

aria 16: Above V4.0
aria 20W: Above V3.0

All aria 20

System Speed bins

21~99

CO Line Features

Call Park

A call can be parked in a parking location and the call will be retrieved by dialing the location number. (The call can be picked up by
another extension.)

Button Procedures

While connected to an outside call,

 Press TRANS/PGM button.
 Dial parking location

To retrieve a parked call

Dial the parking location
You are connected to the caller

.

Range

601~606

Available by Software:

aria 16: Above V4.0

aria 20W: Above V3.0

All aria 20

9

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Storing Dial by Name

Users for digital display phone can enter the called party’s name so they can dial by name instead of dialing the phone number.

Button Procedures

 Press TRANS/PGM button.
 Press SPEED button and speed number bin.
 Dial the desired phone number.
 Press HOLD/SAVE button.
 Enter the name up to 16 letters using the code:

Press HOLD/SAVE button.
 Pressing [▼] key while entering name, the

last character will be erased.

Changing Intercom Answer Mode

Button

 Press TRANS/PGM button.
 Dial 4 9
 Dial 1 for Hands-free, 2 for Tone ring, or 3 for Privacy announce.
 Press HOLD/SAVE button.

 Dial intercom number or press programmed DSS button.
 You will hear,

- Ring back tone in TN (Tone) mode. Wait for called station to answer the ringing.

- 3 bursts of tone in HF(Hands-free) or PV(Privacy) mode.
Begin your announcement after the tone.

Procedures

Q - 11

Z - 12

. - 13

1 - 10

G - 41
H - 42

I - 43

4 - 40

P - 71

R - 72

S - 73
Q - 7*
7 - 70

*1 - Blank
*2 - :
*3 - ,

A - 21
B - 22
C - 23
2 - 20

J - 51
K - 52
L - 53
5 - 50

T - 81
U - 82
V - 83
8 - 80

0-00 #

D - 31
E - 32
F - 33
3 - 30

M - 61
N - 62
O - 63
6 - 60

W - 91
X - 92
Y - 93
Z - 9#
9 - 90

Available by Software:

aria 16: Above V4.0
aria 20W: Above V3.0

All aria 20

Range

CO Line Features

Intercom Features

Answering an Intercom Call

Button Procedures

 With your intercom answer mode setting,

- in TN mode, intercom ring is heard. Lift handset to talk.

- in PV mode, 3 bursts of tone and one-way announcement is heard. Lift handset
to talk.

- in HF mode, 3 bursts of tone and announcement is heard. Reply with Hands-free

mode or lift handset for privacy.

Directed Call Pick-up

Button Procedures

 You hear intercom or transferred outside line ring at a station.
 Lift handset or press MON button.
 Dial * 42 and the ringing station number

.

Available by Software:

aria 16: Above V4.0

aria 20W: Above V3.0

 You will be connected to the calling party.

Call Wait (Camp-on)

If you dial a busy station, you may alert it of your call.

Button Procedures

 After receiving busy tone, dial “* ” or last digit of called station number, or press DSS.
 Camp-on tone is heard in called station.
 When called party answers, talk or hang up to transfer the call.

Mute

It provides privacy during speakerphone or handset operation by disabling the microphone.

Button Procedures

 Press MUTE button to activate.
 Press MUTE button again to deactivate.

All aria 20

Range

16 : 700~ 715
20 : 700~ 720
20W: 700~730

Range

Range

10

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Changing Differential Ring

Button Procedures

 Press TRANS/PGM button.
 Dial 5 0
 Select the ring type by dialing 1~4.
 Press HOLD/SAVE button.

Message Waiting

When the called extension does not answer the call, you can leave a message wait to the station.

Button

 If a called party does not answer, press CALLBK button.
 Hang up.
 At that time, the LED of CALLBK button in the called station isflashing.

On LKD-2N/S, 8D/S,

 If a called party does not answer, press TRANS/PGM button and dial 5 6

To answer a message waiting,

 Press flashing CALLBK button.
 Station that left message will be signaled with tone ring.

On LKD-2N/S, 8D/S,

Procedures

Range

Range

 Dial 5 7 to answer a message waiting.

Call Back

If you dial a station that is busy, you can leave a callback indication.

Button Procedures

 After receiving intercom busy tone, press CALLBK button.
 Hang up.
 When the busy station hangs up, you will be signaled.
 Answer the signal by lifting handset or by pressing MON button, the station you

called will be signaled.

Range

Paging

A station, which is allowed to access page facilities, can connect and transmit voice announcement to any or all of the
system external/internal page zones.

Button Procedures

To make a page,

 Lift handset.
 Dial page zone. (See chart.)

And you will hear warning tone.

 After the tone, speak your message.
 Hang up.

All Call # 0
Internal Zone 1 # 1
Internal Zone 2 # 2
Internal All Call # 4
External All Call # 3

Range

Internal Zones:

Intercom Features

1~2

Do Not Disturb

Button Procedures

If your phone has been programmed to have Do Not Disturb,

 Press DND/FWD button while on-hook or your phone is ringing.
 The LED is lighting and your phone is in DND.

To remove Do Not Disturb,

 Press DND/FWD button while on-hook.
 The LED is extinguished and DND at your phone is removed.

On LKD-2N/S, 8D/S,

 Dial 5 3 instead of pressing DND/FWD button (Toggle setting).

Range

11

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Call Forward

A call can be forwarded to the other station or group depending on the call forward type. It should be programmed in Admin.

Button Procedures

 Lift handset or press MON button. (The MON button is lighting.)
 Press DND/FWD button.
 Press the call forward type;

1 - Unconditional

On LKD-2N/S, 8D/S,

2 - Busy calls
3 - No answer calls
4 - Busy / no answer calls
5 - Station off-net
6 - Incoming outside line to off-net (system attendant only)
7 - DVU forward for no answer/busy

( # - Ca n c el al l Cal l Forwards)

 Dial station number
 Confirmation tone is heard and DND/FWD button is flashing on forwarded station.
 Hang up.

- In case Station Off-net, the number you are forwarding to should be saved as a
speed dial number first.

- In case Incoming outside line to Off-net, it requires system programming.
(DND/FWD + dial 7; in no answer case, the forwarding time can be programmed with

Installer Programming.)

To cancel call forward,

 Lift handset or press MON button.
 Press DND/FWD button and dial #.
 Hang up.

- To cancel Incoming Outside line to Off-net (at system attendant), Press MON+

DND/FWD + CO line code (CO group/CO line no. /CO BTN) + #

 Dial 5 4 instead of pressing DND/FWD button.

or press DSS button or intercom group.

Station. No.

16 : 700~ 715
20 : 700~ 720
20W: 700~730

Range

ICM. Group

61~64

Intercom Features

Speakerphone

Pressing an outside line button, a speed button, a station button or dialing a station number will automatically activate the
speakerphone. (LKD-2N/S has no microphone and doesn’t function as Hands-free unit.)

Button Procedures

To activate speakerphone,

 Press MON button.
 Dial outside line number or intercom number to talk.

Range

Speaker Volume Control

Button Procedures

 In speakerphone mode, press VOLUME (▲/▼) button to control the speakerphone volume.

Range

Ring Volume Control

Button Procedures

 When bell rings, press VOLUME (▲/▼) button to control

ring volume.

Range

Placing an Intercom Group Call

Button

To make an intercom group call ,

 Lift handset or press MON button.
 Dial the intercom group number

.

Procedures

Range

ICM. Group No.

61~64

12

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Flash

May disconnect outside line and re-seize dial tone if programmed . It can be used to send a recall to line, when the system is

connected with a PBX or Enhanced Feature Analogue Line.

Button Procedures

 While connected to an outside line, press FLASH button.

Placing a CO Call on Hold

Range

Button Procedures

While on a CO call

 Press HOLD/SAVE button.

- Hold Preference for system hold or exclusive hold is set at Installer programming

To retrieve the call,

 Lift handset and press flashing outside line button. OR dial 8 # and the CO line

number

Group Call Pick-up

Button Procedures

You should be in the same pick-up group as ringing phone.

 You hear an unattended phone ringing.
 Lift handset or press MON button.
 Dial 6 6

Conference

Button Procedures

To establish a conference,

 Call desired party. (internal or outside)
 Press CONF button. (CONF button is lighting and the called

party is put on exclusive hold.)

 Call the next party.
 Press CONF button twice. (once if adding additional parties)
 Conference is established.

To exit a conference (unsup er v i sed),

 Press CONF button in the supervisor station and hang up.

Other parties are still connected.

Re-entering a conference,

 Lift handset or press MON button.
 Press CONF button.

To drop an outside party, (not available in aria 16/20W)

(You should be active in the conference.)

 Press outside line of party you wish to drop.
 Hang up or press MON button.

To terminate the conference,

 Hang up or, press CONF button if unsupervised.

On LKD-2N/S, 8D/S,

 Conference feature can be accomplished by programming

a flexible key as CONF button (TRANS + 91).

Range

Range

Range

NB:

At most 3 parties
can be active in
a conference.

System Features

Programming Your Name into Display

You can program your name and people using display phones will see your name instead of your station number.

Button Procedures

 Press TRANS/PGM button.
 Press SPEED button and dial 0 0.
 Press SPEED button.
 Enter your name. (up to 7 letters using the code in “Storing Dial by name.)
 Press HOLD/SAVE button.

Available by Software:
16: Above V4.0
20W: Above V3.0)

13

Range

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Wake-up Call

The system automatically sends ring signal to a station which registers a wake-up time. There are two kinds of wake-up
call, one is effective for one-day, the other is effective until canceled.

Button Procedures

To register wake-up time,

 Press TRANS/PGM button.
 Dial 4 1 and 4-digit wake-up time (HHMM) in 24-hour mode.
 Press HOLD/SAVE button for “one-day” or dial # and

HOLD/SAVE button for “until canceled”. (Confirmation tone is heard.)

To cancel wake-up call,

 Press TRANS/PGM button and dial 4 2.
 Press HOLD/SAVE button. (Confirmation tone is heard.)

Using Dial By Name

Each station and speed dial number can be assigned to a name. When names are programmed, you may select a speed dial
number by the stored name.

Button

 Press SPEED button twice.
 On the display, you will see the following.
 Select desired type.

1 : Intercom
2 : User (Station Speed Dial)
3 : System (System Speed Dial)

 Confirmation tone is heard and you will

see the following:

 Press theVOLUME button to see the next two names.
 You may enter characters using the code in “Storing Dial by Name”. The LCD will

display the first two names which match your input.

 To select the name in line 1, press HOLD/SAVE button.
 To select the name in line 2, dial 2 and press HOLD/SAVE button.
 The call is placed automatically.

Procedures

DIAL BY NAME

ICM : 1 U_SPD : 2 S_SPD : 3

1 : XXXX XXXX XXXXXX
2 : YYYY YYYY YYYYYY

Range

Range

LCD Language Change

Button

 Press TRANS/PGM button and dial 5 1 .
 The language in LCD is changed into default value.
 If pressing TRANS/PGM + 5 1, the language in the LCD is changedto the nation’s

language.

Procedures

Alarm Reset

Button Procedures

To terminate alarm signal while idle state,

 Dial 6 5
 Confirmation tone is heard and the alarm signal is terminated at all assigned stations.

Two-way Recording

While a CO line call, you can record the conversation and it will be saved in its own mailbox.

Button Procedures

To record the conversation,

 Press the programmed {RECORD} button.
To program the {RECORD} button,

[TRANS/PGM] + Flex. BTN + [TRANS/PGM] + # 4 + [HOLD/SAVE]

To finish the recording,

 Press the programmed {RECORD} button again. Or, replace the handset.

Range

Available by
Software:
16: Above V4.0
20W: Above V3.0

Range

System Features

Range

14

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Voice Announcement

Button Procedures

Record your greeting,

 Lift handset or press MON button.
 Press DND/FWD button.
 Dial 7 # Record your greetin g
 Press Hold/Save

NB: Call Forward to DVU is automatically enabled after recording your greeting.

Delete your greeting,

 Lift handset or press MON button.
 Press DND/FWD button.
 Dial 7 * .

Activate Call Forward to DVU,

 Lift handset or press MON button.
 Press DND/FWD button.
 Dial 7 .
 Go on-hook.

Deactivate Call Forward to DVU,

 Lift handset or press MON button.
 Press DND/FWD button.
 Dial #.
 Go on-hook.

To listen to the recorded message,

 Press the flashing CALLBK button.
 The recorded message is heard with the time and date.
 Pressing HOLD/SAVE button, the current message is saved

and the next message is heard.

 Pressing CALLBK button, the recorded message is heard from

the first.

 Pressing CONF button, the current message is deleted.

•The operation of 2/8 BTN keyset is the same as aria 186/100
/34e systems. (Refer to p.36)

※ The max. user recording time is about 250sec. (Default: 20sec: it can be set with
installer programming)

Range

CO Message Wait (CLI Message Wait)

When a call is received with DISA/DID, the Calling Line Identification (CLI) of the incoming call is displayed on the LCD of the
station. If the DISA/DID external party hangs up the call before answered, the CLI will be stored in the CO message wait queue
in the called party.

Button Procedures

To retrieve CLI Message,

 Press CALLBK button.
 The stored message will be shown on the LCD.

To delete the current CLI message and see the next one,

 Press CONF button.

To make a callback,

 Press HOLD/SAVE button.
 The stored number is dialed as speed dialing.

To see the next/previous CLI message,

 Press VOLUME button.

To delete all CLI messages, (Not available in aria 20/16/20W)

 Press SPEED button twice.
 If DVU message is stored with CLI message, the CLI message will not be deleted by

pressing SPEED button.

Range

DISA (Direct Inward System Access)

Outside caller can access a CO line which is programmed as DISA line.

Button Procedures

 Dial the CO access code after hearing dial tone or voice guide from DVU.
 Or, dial the CO access code after dialing the programmed authorization code (when

needed) for outgoing call.

Range

System Features

15

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Flexible Button Programming

Button Procedures

To program flexible buttons,

 Press TRANS/PGM button.
 Press a flexible button to program.
 See the below table
 Press HOLD/SAVE button.

To erase a flexible button,

 Press TRANS/PGM button.
 Press the flexible button to be erased.
 Press HOLD/SAVE button.

and enter the desired code.

Code for Flexible Button Programming

Direct Station Select station number

16 : 700~715
20 : 700~720

20W: 700~730

Hunt Group internal hunt group

20/16/20W: 61~64

Group Call Pick-up 66
Directed Call Pick-up

* *42

Alarm Reset 6 5

Station DVU Access 6 7
Call Wait (Camp-on) TRANS/PGM + 8 5

Wake-up (To register) TRANS/PGM + 4 1

To cancel TRANS/PGM + 4 2
Headset/Speaker TRANS/PGM + 5 7
Background Music TRANS/PGM + 7 3
LCD Display Change TRANS/PGM + 5 1
Intercom Hold TRANS/PGM + 8 3
Loop button TRANS/PGM + 8 4
Intercom Answer Mode TRANS/PGM + 4 9
Stop Watch Event Timer TRANS/PGM + 8 9
Account Code TRANS/PGM + 8 1
Camp-on TRANS/PGM + 8 5

Range

Paging See page…
Speed Dial SPEED + bin no

Station 20/16/20W: 00~19

*aria 16(V1.0~V3.0),aria 20W(V1.0~V2.0): 01~20

System speed dial SPEED + bin no.

20/16/20W 21~99

Outside Line Access 1
Group access 4

Group #1 4 0 1

20/16/20W: Grp#01~04

Individual Line Access 4 8 + line no.

20/16 :01~06
20W:01~08

Button Programming for LKD-2/8 button

REDIAL button TRANS + 8 8
SPEED button TRANS + 9 0
CONF button TRANS + 9 1
CALLBK button TRANS + 9 2
DND button TRANS + 9 3
MUTE button TRANS + 9 5

Station Programming Codes

The aria system supports multiple hierarchical menus based on station programming. User can make station programming

by selecting desired menu. By pressing [TRANS/PGM ] button in a keyset with LCD, user can see the menu.

RemarkSelectionSub MenuMain Menu

[0] Aria SW Ver.TRANS/PGM

[4]

[5]

(ATD Sta Range..)HH/MM[1] Wake Up Call Programme

Hands free; Tone; Privacy1(H) 2(T) 3(P)[9] ICM Signal Mode

4 Tones for Ringing1 – 4[0] Differential RingTRANS/PGM

Change LCD to 2

Restricts in coming and out going - Caller ID.[8] COLR/CLIP

Erased Wake Up Time (HH:MM) [2] Wake Up Call Cancel

nd

LanguagePress Hold[1] Station Language Code

16

System Features

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Wake-up Call

Button Procedures

To register wake-up call,

 Press TRANS/PGM button.
 Dial 4 1
 Enter the station range (XXX-YYY) to receive wake-up call.
 After hearing confirmation tone, enter 4-digit wake-up time (HHmm) in 24-hour mode. (HH= 00~23, mm= 00~59)
 Press HOLD/SAVE button for one-day, or dial # and HOLD/SAVE button for until canceled.

To cancel wake-up call,

 Press TRANS/PGM button.
 Dial 4 2 . (Confirmation tone is heard and MON button is lighting.)
 Dial the station range to be canceled.
 Press HOLD/SAVE button. (MON button will be extinguished.)

System Greetings

It provides announcements for Hunt service (UCD/Circular/Terminal) or DISA and only the system attendant can
record this message.

Button Procedures

 Press TRANS/PGM button.
 Dial # 4.
 Select the announcement type. (1: System Greeting, 2: System Prompt)
 Dial the announcement number.
 Dial the source number (1: external MOH, 2: DKTU)
 Dial # to start recording.
 Press HOLD/SAVE button.
 You have 19 System Greetings and 9 Prompts;

System Greetings (Announcement Type 1)

1: Day Time System Greeting
2 : Night Time System Greeting
3 : Circular & Terminal Hunt Group Greeting
4 : 1st UCD Group Announcement
5 : 2nd UCD Group Announcement

6 : Ring Group Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)
7 : DVIB MOH
8 : SLT Message Waiting Indication Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)

9 : Off-Net Forward Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)
10 : Group Overflow Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)
11-19: CCR Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)

System Prompts (Announcement Type 2)

1: Timeout Prompt 6 : No Answer Prompt

2 : Retry Prompt 7 : Transfer to Attendant Prompt

3 : Busy Prompt 8 : Authorization Code Prompt

4 : DND Prompt 9 : Record Start Prompt

5 : Invalid Prompt

 To delete announcement, dial the announcement number and #.

Attendant Operation

Changing Time/Date Format

Button

To change the date format on the LCD,

 Press TRANS/PGM button.
 Dial * 5
 The format toggles between DDMMYY and MMDDYY.

To change the time format on the LCD,

 Press TRANS/PGM button.
 Dial * 6
 The format toggles between 12-hour mode and 24-hour mode. (YY : year, MM : month, DD : date)

Procedure

Attendant Clock Set

This feature allows the attendant to set the Time/Date without entering Admin Programming.

Button

 Press TRANS/PGM button.
 Enter Date as MMDDYY (6 digits) and press HOLD/SAVE button.
 Enter Time as military format (4 digits) and press HOLD/SAVE button. If there is no need to change

date or time, press HOLD/SAVE button to go to the next step.

Procedure

17

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

To Set Current Time 1 Hour Early/Late

Button

To set the current time 1 hour earl y,

 Press TRANS/PGM button.
 Dial * 1.

To set the current time 1 hour late,

 Press TRANS/PGM button.
 Dial * 2.

Procedure

System Speed Dial

A group of speed dial numbers can be stored within the system for access by allowed stations. These numbers provide
speedy access to often used outgoing CO dialing numbers.

Button

To store system speed numbers,

 Press TRANS/PGM button.
 Dial SPEED button.
 Dial speed number bin
 Dial the phone numbers to be stored.
 Dial HOLD/SAVE button.

Or, speed dial by line number:

 Press TRANS/PGM button.
 Dial SPEED button.
 Dial speed number bin
 Press desired outside line button.
 Dial the phone numbers to be stored.
 Dial HOLD/SAVE button.

To use system speed numbers,

 Press SPEED button.
 Dial speed number bin

.

.

.

Procedure

20/16/20W : 21~99

20/16/20W : 21~99

Attendant Operation

Attendant Intrusion

Attendant may intrude into any station which is in conversation with a CO line.

Button

To activate attendant intrusion

 Press CO button you wish to converse. (If intrusion is allowed by Admin program, then 3 way conversation

is set up. If intrusion is not allowed, busy tone will be heard.)

 Requires Installer Programming Settings.

Procedure

Day/Night Mode Service

The attendant station can be placed into night service mode allowing ring assignments and answering privileges to station
not having the privileges in the day mode. In aria 20/16/20W,Day/Night mode change is available by pressing DND button at
attendant station.

Button Procedures

To activate/deactivate Day/Night/On-demand mode manually,

 Press DND/FWD button at attendant station.
 Then, DND/FWD button is flashing. (The system is in On-demand mode.)
 If pressing the DND button one more, then the system is in Night service mode.
 On-demand mode is not activated automatically. (Auto Ring Mode – see below)

Auto Ring Mode Service

The system can be placed in Day/Night/Auto Ring mode operation manually by pressing [DND/FWD] button at attendant
station. In Auto ring mode, the ring mode will follow the Weekly Time Table in Installer Programming. Available for ver 4.0(aria

16) and 3.0(aria 20W), all aria 20
Button Procedures

To activate/deactivate Day/Night/Auto Ring mode manually,

 Pressing DND/FWD button, the ring mode is changed to Night

→ Auto Ring → Day mode in sequence.

To activate Auto ring mode with Attendant PGM mode,

 The Weekly Time Table should be entered by Admin Programming

18

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

To Print out Accumulated SMDR Records

Station Message Detail Recording(SMDR) can provide details on both incoming and outgoing calls.

Button Procedures

For station basis,

 Dial TRANS/PGM + * 8 1
 Enter the desired station range.
 Press HOLD/SAVE button.

Accumulated SMDR records will be printed out through the printer connected to KSU.

To Erase SMDR Records

Available by Software:

aria 16: Above V4.0

aria 20W: Above V3.0)

All aria 20

Button

For station basis,

 TRANS/PGM * 8 2
 Enter the desired station range. (SMDR records will be erased for all stations in the range.)
 Press HOLD/SAVE button.

Procedure

Attendant LCD Language

Not Currently Supported in New Zealand Software

Attendant DSS Operation /Placing an Intercom Call from the DSS

Button Procedures

 Lift handset or press MON button.
 Press the desired DSS station button.

Making a Page

Button

 Lift handset or press MON button.
 Press PAGE button.
 Speak in normal voice tone to announce message.

Procedure

Transferring an Outside Line to Another Station

Button

 While connecting an outside line, press the desired DSS station button.
 You can wait to announce the transfer

Procedure

Available by Software:

Attendant Operation

aria 16: Above V4.0

aria 20W: Above V3.0)

All aria 20

Overriding a Key Tele phone in Do Not Disturb

Button

 Press DSS button of the station to be overridden. (DND tone or busy tone is heard.)
 Dial * to override the station in DND or in busy.

Procedure

19

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Attendant Programming Menu Table

The attendant can program some features with this table by pressing TRANS/PGM button
then the appropriate codes:

SelectionAttendant Sub Menu-2Attendant Sub Menu-1Attendant

Main Menu

[#]

[*]

[7] DVIB

[3] Check Time Status

01 - 19[1] System Message[4] System Greeting Recording
1 - 9[2] System Prompt

- immediate -[1] Set Current Time 1 hr early

- immediate -[2] Set Current Time 1 hr late
Toggle DDMMYY / MMDDYY[5] Date Format

Date/Time or Time/Date[1] Date Time Order
FIFO or LIFO[2] Retrieval Order
avail. Record time (Hrs /

Sec)

MMDDYY/HHmm[1] Clock Set

Attendant Operation

Toggle 12 hr / 24 hr[6] Time Format

[8] SMDR

[4] Check Number Status

avail. Msg number (yyy sec x

nnn msg)

Station Range[6] Delete Station Message

Station Range [1] SMDR Print
Station Range[2] SMDR Delete
Press Hold[3] Abort SMDR Print

20

● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Analogue Single Line Telephone User Guide for aria Telephone S ystems

Placing an Outside Call

 Lift handset.
 Dial 1.
 Dial the desired number.

Placing an Outside Call via CO Group Access

 Lift handset.
 Dial 8 and CO group number. (1~4)
 Dial the desired number.

Placing an Outside Call via CO Individual Access

 Lift handset.
 Dial 8 8 and CO line number: aria 20 & 16: 1~6, aria 20W: 1~8
 Dial the desired number.

Placing an Intercom Call

 Lift handset.
 Dial intercom number.

Placing an Outside Call on Hold

 While connected to an extension call, briefly depress

and release the hook switch (‘flash’ the hook switch)

 Dial 59

Group Call Pick-up

When hearing an unattended phone ringing in your area,

 Lift handset.
 Dial 6 6
 You will be connected to an extension or outside line call.

Message Waiting (Callback)

To Leave a Missed Call Message Indication (Idle Station):

 Lift handset.
 Dial the desired extension number.
 No reply
‘Flash’ the hook switch.
 Dial 5 6
 Hang up.

To Leave a Missed Call Message Indication (Busy Station):

 Lift handset.
 Dial the desired extension number.
 busy tone from a SLT or key station.
‘Flash’ the hook switch.
 Dial 5 7

To Retrieve a Message Wait Indication (Callback):

 Lift handset.
 Dial 5 7

Your SLT calls the station which left the callback.

To Leave a Callback indication at a busy station:

 Lift handset.
 Dial the desired extension number.
 busy tone from a SLT or key station.
‘Flash’ the hook switch.
 Dial 5 6

Your SLT calls the station which left the Callback.

from a key station.

Call Wait (Camp-on)

 After receiving intercom busy tone, ‘flash’ the hook switch and
dial *)

 Camp-on tone is heard in the called station.
 The called station receives the ringing from camped

on call when hanging up from original call.

To place a CO call on hold:

 Hook-flash and dial 5 9

To recall a CO call on hold:

 Lift Handset
 Dial 8 # #

CO Line Hold

Answering a Waiting Call

 You will receive warning tone in handset.
 Hang up the present call to take a new one.

Making a Screened Transfer

 While connected to an outside line, ‘flash’the

hook switch.

 Dial the desired extension number and wait to be

answered.

 Announce the call.
 Hang up to complete call transfer.

Making an Unscreened Transfer

 While connected to an outside line, ‘flash’the

hook switch.

 Dial the desired extension number
 Hang up to complete call transfer.

Last Number Redial

 Lift handset.
 Dial 5 2

Storing Station Speed Dial Numbers

 Lift handset.
 Dial 5 5
 Dial speed dial number: 01~20.
 Dial speed dial number you wish to store.
‘Flash’ the hook switch.
 You will hear confirmation tone and hang up.

Using Speed Dial Numbers

 Lift handset.
 Dial 5 8
 Dial the desired Station Speed Dial Number: 01~20.

OR the System Speed Dial Number: 21~99

Establishing a Conference Call

The system allows you to set up a 3-way conference call.

 Lift handset.
 Call the desired party. (outside or internal)
‘Flash’ the hook switch.
 Dial the internal extension number.
 When the other party answers, ‘flash’ hook switch

twice in 2 seconds. (All three parties are now connected.)

Call Forward

 Lift handset.
 Dial 5 4
 Dial the desired call forward number.

1 - Unconditional, 2 - Busy calls
3 - No answer calls, 4 - Busy/no answer calls
5 - Station off-net # - Cancel previous forward
6 - Incoming outside line to off-net (ATD Only)
7 - DVU f orwar d f or n o a nswe r/b us y

 Dial the station / group number to forward calls to.

aria 20A & 20: 700~720 / 61~64
aria 20W: 700~733 / 61~64
aria 16A & 16: 700~715 / 61~64

 Hang up.
 To cancel Call Forward, lift handset and dial 5 4 and #.

Paging

 Lift handset.
 Dial the desired page zone number.
 Give your message.
 Hang up to complete paging.

Page Zones:

Call All zones: # 0
Call All Internal zones: # 4
Internal zone 1 : # 1
Internal zone 2 : # 2 :

Call external zone : # 3

Single Line (Analogue) Telephone

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

Voice Announcement

Recording Your Message;

 Lift handset.
 Dial 5 4 + 7 + # .
 Record your message.
 Replace the handset.

NB: Call Forward to DVU is automatically enabled after
recording your greeting.

Deleting Your Message;

 Lift handset.
 Dial 5 4 + 7 + * .
 Replace the handset.

To hear the recorded Message,

 Dial 5 7.
 Time & date prompt for the recorded message is

provided then voice message is played.

 Hang up. (The message is deleted automatically.)

Activate Call Forward to DVU,

 Lift handset
 Dial 5 4 + 7 .
 Go on-hook.

Deactivate Call Forward to DVU,

 Lift handset.
 Dial 5 4
 Dial #.
 Go on-hook.

“Meet Me” Paging

When hearing a paging announcement,

 Dial # 6

Returning Call to Host System

(FLASH to Line Feature)

If your aria system is connected to another system,
you can use this feature to transfer a call back to an
extension on the other system.
(Your installer will tell you if you need this feature.)
 While connected to an extension call, ‘flash’

the hook switch.

 Dial 5 1
 Hearing new dial tone from the other system, dial

the extension number on the required system.

 When the station answers, (See Screened Transfer)

speak or hang up (See Unscreened Transfer) to
transfer the call.

Do Not Disturb (DND)

 Lift handset.
 Dial 5 3
 Place the handset.

To cancel Do Not Disturb,

 Lift handset.
 Dial 5 3.

Shuttle Call

 An extension user engaged in an internal or external call,

should briefly press hook switch to hold a call (‘flash’ the hook

switch).

 The holding party hears music on hold. (If equipped)
 Dial the second number of another internal or external call.
 When the second call is connected, the extension user may

alternate the call between holding parties by ‘flashing’ the
hook switch.

 Then, you may make a conference by ‘flashing’ the hook switch.

Programming a Name for an SLT

 Lift Handset
 Dial 5 8 (confirmation tone is heard)
 Dial 0 0 (confirmation tone is played again)
 Enter the name using the table on page 10 (max of 7 letters)
‘flash’ the hook switch

Call Park

While on a CO call:

 ‘flash’ the hook switch
 Dial the park number (601~606)
 Hang up the phone.

Retrieve a Parked Call

 Dial the Park Location (601-606)
 You are connected to the calling party

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

20W Dect Supplement

GDC-340 LCD Display

The LCD of GDC-340H GAP has eight icons and 2 x 12 Dot matrix. The LCD shows different wireless states and displays visual
feedback for the actions performed by user.

DECT SUPPLIMENT

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

GDC-340 Button Function

DECT SUPPLIMENT

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

GDC-340 Button Function (cont)

aria 20W DECT Features (GDC-340/ 345 shown)

DECT SUPPLIMENT

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● aria20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:

aria 20A, aria 20, aria 20W

GDC-340 Handset Menu

DECT SUPPLIMENT

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