LG 24CK550W, 24CK551W, 24CK550N, 24CK551N User Guide

Please read this manual carefully before operating your set and retain it for future reference.
OWNER’S MANUAL
LG Cloud Device
All-in-One Thin Client
24CK550W 24CK551W
24CK550N 24CK551N
*MFL69200804*
(1807-REV00)
Printed in Korea
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
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TABLE OF CONTENTS
LICENSE ...................................................... 2

OPEN SOURCE SOFTWARE NOTICE INFORMATION

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LICENSE

Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
IMPORTANT PRECAUTIONS
IMPORTANT NOTES ON INSTALLING AN OPERATING SYSTEM
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ASSEMBLING AND PREPARING
USING THE MONITOR
USER SETTINGS
TROUBLESHOOTING
PRODUCT SPECIFICATION
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MaxxAudio and additional MAXX trademarks are trademarks and/ or registered trademarks of Waves Audio Ltd.
The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.
OPEN SOURCE SOFTWARE NOTICE INFORMA TION
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
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IMPORTANT PRECAUTIONS

Please read these safety precautions carefully before using the product.
WARNING
Failure to follow those warnings may result in death, serious injury or damage to the product or other property.
Precautions to the AC Adapter and Electrical Power
WARNING
• If water or any foreign substance goes inside the product (TV, monitor, power cord, or AC adapter), disconnect
the power cord immediately and contact the service center.
Otherwise, this may cause a fire or electric shock due to damage to the product.
• Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe and
dry them before use.
Otherwise, this may cause a fire or electric shock.
• Make sure to completely insert the power cord into the AC adapter.
If loosely connected, the poor connection may cause a fire or electric shock.
• Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc.
The use of non-approved products may cause a fire or electric shock.
• When unplugging the power cord, always pull it by the plug. Do not bend the power cord with excessive force.
The power line can be damaged, which may cause electric shock or fire.
• Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC
adapter. Be careful not to damage the power cord or AC adapter with sharp objects.
Damaged power cords may cause a fire or electric shock.
• Never disassemble, repair or modify the power cord or AC adapter.
This may cause a fire or electric shock.
• Use only the power cord supplied with the unit or another manufacturer's authorized cord.
Failure to do so may result in fire or electrical shock or damage to the product.
• Use only a properly grounded plug and receptacle.
If you do not you may be electrocuted or injured. Or the product might be damaged.
• Do not use a damaged or loose plug.
This may cause electrical shock or fire.
• Operate the display only from a power source(i.e. voltage) indicated in the product specification.
Otherwise the product can be damaged, fire can occur or you may be electrocuted. If you are not sure what type of power supply you have, consult a certified electrician.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very
dangerous.
It can cause electric shock.
• Do not connect several extension cords, electrical appliances or electrical heaters to a single outlet. Use a power
bar with a grounding terminal designed for exclusive use with the computer.
A fire can break out due to overheating.
• Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the
power plug completely or wipe dust off before plugging in the cord.
You may be electrocuted due to excess moisture.
• If you don’t intend to use the product for a long time, unplug the power cable from the product.
Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire.
• Insert the power plug firm so it cannot come loose.
A loose connection can cause fire.
• Do not insert metal or other conductive materials into the product openings. Additionally, do not touch the
power cable right after plugging into the wall input terminal.
You may be electrocuted.
• The AC Plug is the disconnecting device. It should be easily accessible in case of emergency.
• Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is
easily accessible.
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• Be sure to keep the outlet, AC adapter, and pins of the power plug clean from dust and etc.
This may cause a fire.
• Do not unplug the power cord while the product is in use.
Electrical shock can damage the product.
• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if
the unit is turned off.
Precautions in installing the Product
WARNING
• Keep away from heat sources like heaters or open flames.
Electrical shock, fire, malfunction or deformation may occur.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.
• Do not put heavy objects on the product on sit upon it.
If the product collapses or is dropped, you may be injured. Children must pay particular attention.
• Do not leave the power or signal cable where someone can trip over it.
The passerby can falter, which can cause electrical shock, fire, product breakdown or injury.
• Install the product in a neat and dry place. Do not use near water.
Dust or moisture can cause electrical shock, fire or product damage.
• Do not add accessories that have not been designed for this display.
• If you smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact
LG Customer Service.
If you continue to use without taking proper measures, electrical shock or fire can occur.
• If you dropped the product or the case is broken, turn off the product and unplug the power cord.
If you continue to use without taking proper measures, electrical shock or fire can occur. Contact LG Customer Service.
• Do not drop an object on or apply impact to the product. Do not throw any toys or objects at the product.
It can cause injury to humans, problems to the product and damage the display.
• Keep out of reach of children and do not place toys near the product.
• Make sure the product ventilation hole is not blocked. Install the product more than 10cm from the wall.
If you install the product too close to the wall, it may be deformed or fire can break out due to internal heat build-up.
• Do not cover the product with cloth or other material (eg. plastic) while plugged in.
The product can be deformed or fire can break out due to internal overheating.
• Place the product on a flat and stable surface that is large enough to support the product.
If the product is dropped, you may be injured or the product may be broken.
• Install the product where no Electromagnetic Interference occurs.
• Keep the product away from direct sunlight.
The product can be damaged.
• Do not place the product on the floor.
Small Children and others may trip over it.
• Do not install this product on a wall if it could be exposed to oil or oil mist.
This may damage the product and cause it to fall.
• For displays with glossy bezels the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.
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Precautions in Moving the Product
מים
ÁGUA
WARNING
• Make sure to turn off the product.
You may be electrocuted or the product can be damaged.
• Make sure to remove all cables before moving the product.
You may be electrocuted or the product can be damaged.
• When lifting or moving the product, do not hold it upside down while holding only the stand.
This may cause the product to fall resulting in damage or injury.
• Do not shock the product when moving it.
You may be electrocuted or the product can be damaged.
• Make sure the panel faces forward and hold it with both hands to move.
If you drop the product, the damaged product can cause electric shock or fire.
• Do not place the product face down.
This may damage the TFT-LCD screen.
Precautions in Using/Cleaning the Product
• Keep the product clean at all times.
• Take a comfortable and natural position when working with the product.
• Take a regular break when working with the product for a long time.
• Do not press on the panel with a hand or sharp object such as nail, pencil or pen, or make a scratch on it.
• Keep proper distance from the product and rest from time-to-time.
Your vision may be impaired if you look at the product too closely or for too long.
• Set the appropriate resolution by referring to the User’s Guide.
• Keep small accessories out of the reach of children.
• Displaying a still image for long time on the monitor may leave persistent image or stain on the monitor
screen. To avoid this problem, use a screen saver and power off when this product is not used. Persistent image or stain caused by long time usage are not covered by the warranty on this product.
• Do not use products using high voltage around the Monitor. (ex. Electrical Swatter)
Monitor may have malfunction as its electrical shock.
• Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame;wipe in one direction only. Too
much moisture may cause staining.
WARNING
• Do not attempt to disassemble, repair or modify the product yourself.
Fire or electric shock can occur. Contact LG Customer Service for repair.
• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do
not clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not use chemicals such as benzene, paint thinners or alcohol)
• Keep the product away from water.
Fire or electric shock accident can occur.
• Avoid high temperatures and humidity.
• Do not put or store flammable substances near the product.
There is a danger of explosion or fire.
WATER
CHEMICALS
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IMPORTANT NOTES ON INSTALLING AN OP

ASSEMBLING AND PREPARING

ERATING SYSTEM
(Only 24CK550N, 24CK551N) This product does not come with an operating system. Please note that LG Electronics does not sell an operating system such as Windows, and users are required to
purchase and install an operating system to run the product. For more information on purchasing Windows operating systems, please contact Microsoft directly.
Due to the characteristics of the product, only Windows 10 IoT Enterprise LTSB 2016 (RS1) is available for installation. LG Electronics will not be liable for any issues caused by installing and using an operating system other than Windows 10 IoT Enterprise LTSB 2016 (RS1).
How to install Windows 10 IoT Enterprise (RS1)
(Only 24CK550N, 24CK551N) Follow the steps below to install Windows when you purchase and install Windows 10 IoT Enterprise (RS1).
For more information on installing Windows, refer to the manual or guide provided with Windows.
Install Windows Install Drivers
1 2 3
Update Windows
Complete Installing Windows
CAUTION
• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorized components.
• It is recommended that use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing
so may damage the product.)
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand
and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen
may cause damage to it.
NOTE
• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change
to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer
from which you purchased the product.
• The power cord provided may differ depending upon the region.
• Some games (online, 3D, 2D) may not be supported, and some high-resolution videos (including Full HD and
some HD videos) may stutter during playback.
Supported Drivers, Software and Language pack install guide
• You can download and install the latest version from the LGE website (www.lg.com).
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Product and Button Description
Power Button
Power Indicator
Front Adjust Button Functions Information
Button Description
(Menu) If the menu is inactive Activates the main menu.
If the menu is active Exits the OSD menu when the button is pressed.
If the menu is inactive Adjusts the volume level of the monitor.
If the menu is active Left directional key.
If the menu is inactive Adjusts the volume level of the monitor.
If the menu is active Right directional key.
(Power button)
If the menu is inactive Change the input signals. The input signal( HDMI/
PC) will be changed sequentially. * When the input signal is changed to PC, the PC is
turned on.(Depeding on the PC setting)
If the menu is active Selects and confirms menus or options.
Down directional key.
Up directional key.
HDMI input Turn the monitor power on/off.
PC input Turn the PC power on/off.
Power Indicator
Mode LED Color
PC On White
PC Sleep Blinking
PC Off Off
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Moving and Lifting the Monitor
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.
• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.
CAUTION
• Avoid touching the monitor screen as much as possible.
- This may result in damage to the screen or some of the pixels used to create images.
• If you use the monitor panel without the stand base, its button may cause the monitor to become unstable and
fall, resulting in damage to the monitor or human injury. In addition, this may cause the button to malfunction.
Installing on a Table
• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100mm (3.9 inches)
away from the wall to ensure sufficient ventilation.
100 mm (3.9 inches)
100 mm (3.9 inches)
CAUTION
• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power
outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.
100 mm (3.9 inches)
100 mm (3.9 inches)
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Adjusting the Stand Height
1 Place the monitor mounted on the stand base in an upright position. 2 Handle the monitor with both hands for safety.
Swivel stand
• Image shown may differ from your Monitor set.
1 Swivel 355 degrees and adjust the angle of the Monitor set to suit your view.
Max. 130.0 mm (5.1 inches)
WARNING
• When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.
Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position. 2 Adjust the angle of the screen.
The angle of the screen can be adjusted forward or backward from -5° to 35° for a comfortable viewing experience.
WARNING
• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as
illustrated below.
• Be careful not to touch or press the screen area when adjusting the angle of the monitor.
Pivot Feature
The pivot feature allows the monitor to rotate 90 degrees clockwise or counter-clockwise.
Head
Stand
WARNING
• To avoid scratching the stand base, do not use excessive force or speed when rotating the monitor using the
pivot feature, and make sure that the stand does not make contact with the monitor.
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1 Raise the monitor up to the maximum height.
3 Rotate the monitor clockwise or counter-clockwise as shown in the figure.
2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
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4 Complete the installation by rotating the monitor 90° as shown in the figure.
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NOTE
• Auto Pivot feature of the display is not supported.
• The screen can be rotated easily using the screenpivot shortcut key provided with your Windows operating
system. Note that some Windows versions and some graphics card drivers may use different settings for the screen pivot key or may not support the pivot key at all.
• Windows operating system screen pivot shortcut key
- 0°: Ctrl + Alt + keyboard up key ( )
- 90°: Ctrl + Alt + keyboard left key ( )
- 180°: Ctrl + Alt + keyboard down key ( )
- 270°: Ctrl + Alt + keyboard right key ( )
WARNING
• Take care when rotating the monitor if the cable is connected.
• To avoid injury to your fingers, do not put them between the screen and the stand base when turning the
monitor's screen.
Using the Kensington Lock
The connector for the Kensington security system is located at the bottom of the monitor. For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website
at http://www.kensington.com. Connect the monitor to a table using the Kensington security system cable.
NOTE
• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.
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Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other compatible devices.
NOTE
• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate’s installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the
screen.
• Remove the stand before installing the monitor on a wall mount by performing the stand attachment in
reverse.
Installing on the Wall
Install the monitor at least 100mm (3.9 inches) away from the wall and leave about 100mm (3.9 inches) of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.
100 mm
100 mm (3.9 inches)
(3.9 inches)
100 mm (3.9 inches)
100 mm (3.9 inches)
To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
Wall Mount (mm) 100 x 100 Standard screw M4 x L10 Number of screws 4 Wall Mount Plate (Optional) RW120
NOTE
• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable
for any accidents relating to the use of non-standard screws.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard
length, it may damage the inside of the product.
• For more information, please refer to the user manual for the wall mounting bracket.
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CAUTION
• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead
to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or
misuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm (0.3 inches)
or less.
Wall Mount Plate
Back of the Monitor
Wall Mount Plate
Back of the Monitor
Standard screw
: M4 x L10
Max 8 mm
(0.3 inches)
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USING THE MONITOR

Connecting monitor
• Illustrations in this manual may differ from the actual product.
Press the (
• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a
• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.
/ ) button and then select the input option.
CAUTION
screensaver if possible.
outlet.
Connecting to a PC
• This monitor supports the *Plug and Play feature.
* Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure
anything or install any manual drivers.
HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.
CAUTION
• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
• Recommended HDMI cable types
- High-Speed HDMI®/TM cable
- High-Speed HDMI®/TM cable with Ethernet
DisplayPort Connection
Transmits the PC's digital video and audio signals to the monitor. Connect your monitor which is supported DP using the DisplayPort cable.
NOTE
• There may be no video or audio output depending on the DP (DisplayPort) version of the PC.
• Make sure to use the supplied DisplayPort cable of the product. Otherwise, this may cause the device to
malfunction.
• If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini DisplayPort to DisplayPort)
cable or gender that supports DisplayPort1.4. (sold separately)
Connecting LAN
LAN connection
Connect the router or switch to the monitor.
NOTE
• The LAN cable is sold separately.
• The following LAN cable type can be used: Standard: IEEE 802.3 ETHERNET
• Connect the LAN cable and the peripheral devices to use the cloud monitor.
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Connecting AV Devices
HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the monitor.
NOTE
• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
• Recommended HDMI cable types
- High-Speed HDMI®/TM cable
- High-Speed HDMI®/TM cable with Ethernet
Connecting Headphones and Microphone
Connect peripherals to the monitor via the headphones and Microphone port.
NOTE
• Peripheral devices are sold separately.
• Depending on the audio settings of the PC and external device, headphones and speaker functions may be
limited.
• If you use angled earphones, it may cause a problem with connecting another external device to the monitor.
Therefore, it is recommended to use straight earphones.
Connecting Peripherals
USB Cable connection - PC
The USB port on the product functions as a USB hub.
NOTE
• It is recommended you install all Windows Updates to keep your Windows up-to-date before connecting to the
product for use.
• Peripheral devices are sold separately.
• A keyboard, mouse, or USB device can be connected to the USB port.
• The charging speed may vary depending on the device.
CAUTION
Cautions when using a usb device.
• A USB device with an automatic recognition program installed, or that uses its own driver, may not be
recognized.
• Some USB devices may not be supported or may not work properly.
• It is recommended to use a USB hub or hard disk drive with power supplied. (If the power supply is not
adequate, the USB device may not be recognized properly.)
Angled Straight
(Recommend)
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USER SETTINGS

NOTE
• Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
Activating the Main Menu
Monitor buttons
Menu Settings
1 To view the OSD menu, press the button and then enter the Settings. 2 Use the to adjust the options. 3 To return to the upper menu or set other menu items, press the or / it. 4 If you want to exit the OSD menu, press the button.
The applicable setting options are as shown below.
[Quick Settings] [Picture] [Sound] [General] [Reset]
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Quick Settings
> [Quick Settings] Description
[Brightness]
[Contrast]
[Volume] Adjusts the volume level.
[Ratio] Adjusts the screen ratio.
[SMART ENERGY SAVING] Conserve energy by using luminance compensation algorithm.
NOTE
• The ratio is disabled in the interlaced signal.
• Saving Data depends on the Panel. So, those values should be different from each panel and panel vendor. If option of [SMART ENERGY SAVING] is [High] or [Low], monitor luminance become higher or lower depend on source.
Adjusts the brightness of the screen.
Adjusts the color contrast of the screen.
NOTE
• You can adjust [Mute] / [Unmute] by key in the [Volume] menu.
[Wide] Displays the video in wide-screen, regardless of the video signal input.
[Original] Displays a video according to the input video signal aspect ratio.
[High] Enables [SMART ENERGY SAVING] you can save energy with this energy- high efficient.
[Low] Enables [SMART ENERGY SAVING] you can save energy with this energy- low efficient.
[Off ] Disables [SMART ENERGY SAVING].
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Picture
> [Picture] Description
[Picture Mode]
[Picture Adjust] [SUPER RESOLUTION+] [High] Optimized picture quality is displayed when a user wants crystal clear images. It is effective for high quality video or game.
[Custom] Allows the user to adjust each element. The color mode of the main menu can be adjusted. [Reader 1] It is a mode that the screen is adjusted to the best for the newspaper. If you want screen more bright, you can control brightness in Menu OSD. [Reader 2] It is a mode that the screen is adjusted to the best for the cartoon. If you want screen more bright, you can control brightness in Menu OSD. [Photo] Optimizes the screen to view photos. [Cinema] Optimizes the screen to improve the visual effects of a video. [Color Weakness] This mode is for users who cannot distinguish red. It enables users with color weakness to easily distinguish between the two colors.
NOTE
• This is subsidiary for color weakness user. Therefore if you feel uncomfortable with the screen, please turn off this function.
• This function can’t distinguish some colors in some images.
[Game] Optimizes the screen for gameplay.
[Middle] The optimized picture quality is displayed when a user wants images between low and high modes for comfortable viewing.
It is effective for UCC or SD video.
[Low] The optimized picture quality is displayed when a user wants smooth and natural images.
It is effective for slow -moving pictures or still images.
[Off ] Select this option for everyday viewing. [SUPER RESOLUTION+] is turned off in this mode. [Sharpness] Adjusts the sharpness of the screen. [Black Level] Sets the offset level. (HDMI only)
• Offset: A reference for video signals. Offset is the darkest color that the monitor can display.
[High] Keeps the current contrast ratio of the screen. [Low] Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
[DFC] [On] Adjusts the brightness automatically according to the screen.
[Off ] Disables the [DFC]feature.
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> [Picture] Description
[Game Adjust] [Response Time] Sets a response time for displayed pictures based on the movement of the picture on the screen.
For a normal environment, it is recommended that you use [Fast]. When there is a lot of motion, it is recommended that you use [Faster]. Setting to [Faster] may cause image sticking. [Faster] Sets the response time to Faster. [Fast] Sets the response time to Fast. [Normal] Sets the response time to Normal. [Off ] Does not use the response time improvement feature.
[Black Stabilizer] You can control the black contrast to have better visibility in dark scenes. Increasing the [Black Stabilizer] value brightens the low gray level area on the screen. (You
[Color Adjust] [Gamma] [Mode 1],
[Color Temp]
[Red] You can customize the picture color using [Red], [Green], and [Blue] colors.
[Green]
[Blue] [Six Color]
[Reset]
can easily distinguish objects on dark game screens.) Reducing the [Black Stabilizer] value darkens the low gray level area and increases the dynamic contrast on the screen.
[Mode 2], [Mode 3]
[Mode 4] If you do not need to adjust the gamma settings, select [Mode 4]. [Warm]
[Medium]
[Cool]
[Custom]
[Hue] Adjusts the tone of the screen colors.
[Saturation] Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors become. The higher the value, the
[Reset] Returns the color settings to the default settings.
[Cancel] Cancel the select.
The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes.
Sets the screen color to a reddish tone.
Sets the screen color to between a red and blue tone.
Sets the screen color to a bluish tone.
The user can adjust it to red, green, or blue by customization.
more saturated and darker the colors become.
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Sound
> [Sound] Description
[MaxxAudio] [O n] MaxxAudio® by Waves, recipient of a Technical GRAMMY Award® is a suite of studio-quality sound tools for a superior listening experience.
[Off ] Disables the MaxxAudio function.
[MaxxAudio Settings] The user can set the sound quality manually.
[MaxxBass] Bass Enhancement. [MaxxTreble] Treble Enhancement. [MaxxDialog] Dialog Enhancement. [Maxx3D] Enhances the three dimensional effect of the sound. [Reset]
[Midnight Mode] [On] Lets you enjoy rich and full sound at a low volume.
[Off ] Disables [Midnight Mode].
[Reset] Returns the sound quality to the default settings.
[Cancel] Cancel the select.
General
> [General] Description
[Language] Sets the menu screen to the desired language. [Automatic Standby] Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off func tion. ([Off], [4H], [6H], and [8H])
[OSD Lock] This feature disables the configuration and adjustment of menus.
(only for HDMI)
[On] Enables [OSD Lock].
[Off ] Disables [OSD Lock].
NOTE
• Deactivates all functions except [Brightness], [Contrast], [Volume] and [OSD Lock] menu.
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Reset
> [Reset] Description
[Do you want to reset your settings?] [Reset] Returns to the default settings.
[Cancel] Cancel the select.
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TROUBLESHOOTING

Nothing is displayed on the screen.
Is the monitor's power cord plugged in? • Check if the power cord is correctly plugged into the power outlet.
Is the power LED on?
Is the power on and the power LED displaying?
Is the [No Signal] message being displayed? • This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
• Check the power cable connection and press the power button.
• Change the input by pressing the / ke y.
Is the [Out of Range] message being displayed?
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?
Does image sticking occur even when the monitor is turned off?
Are there spots on the screen?
Some features are disabled.
Are some functions not available when you press the Menu button?
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• This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the Product
Specification section of this manual to set the appropriate frequency.
• If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended
resolution.
• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or
misalignment of the display.
• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the
performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
• Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
• To extend the lifetime of the monitor, use a screensaver.
• When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor
is it related to the monitor's performance.
• The OSD is locked. Disable [OSD Lock] in [General].
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Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?
Have you installed the display driver?
No sound from the headphone port.
Are images displayed without sound?
• Be sure to install the display driver from our web site: http://www.lg.com.
• Make sure to check if the graphics card supports Plug and Play function.
• Make sure that the headphone port connections are made properly.
• Try increasing the volume with keys.
• Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the operating system (OS) you use.)
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PRODUCT SPECIFICATION

Color Depth 8-bit color is supported.
Resolution 1920x1080 @ 60Hz
Power Rating 19 V
Power Sources
Environmental Conditions
AC/DC Adapter
Dimensions
Weight (Without Packaging)
Specifications are subject to change without notice. * The Operating Mode of Power Consumption is measured with LGE test standard. (Full White pattern, Maximum resolution) * The Power Consumption level can be different by operating condition and monitor setting. ** The Operating Mode of Power Consumption is measured with ENERGY STAR® test standard. (Only 24CK550W, 24CK551W ) *** The PC Sleep mode and Off mode is measured with monitor outgoing condition.
Power Consumption
Operating Conditions Temperature 0 °C to 40 °C (32 °F to 104 °F)
Storing Conditions Temperature -20 °C to 60 °C (-4 °F to 140 °F)
DA-65G19, manufactured by APD Input: 100 - 240 V ~ 50 / 60 Hz 1.6 A
Output: 19 V Monitor Size (Width x Height x Depth) With Stand Max. 553.8 x 512.9 x 240 (mm) 21.8 x 20.1 x 9.4 (inches)
Without Stand 553.8 x 333.1 x 67.6 (mm) 21.8 x 13.1 x 2.6 (inches) With Stand 6.1 kg 13.4 lbs Without Stand 4.0 kg 8.8 lbs
3.42 A
Min. 553.8 x 382.9 x 240 (mm) 21.8 x 15.0 x 9.4 (inches)
3.0 A
Operating Mode MNT only : 23.6 W (Typical)*
With PC : 38.2 W (Typic al)*
77.1 kWh (ENERGY STAR® standard)** Sleep Mode: ≤ 0.9 W *** Off Mode: ≤ 0.7 W ***
Humidity Less than 80 %
Humidity Less than 85 %
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Factory Support Mode (Preset Mode, PC)
HDMI
Preset Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks
640 x 480 31.469 59.94 -/­640 x 480 37.5 75 -/­720 x 400 31.468 70.08 -/+ 800 x 600 37.879 60.317 +/+
800 x 600 46.875 75.0 +/+ 1024 x 768 48.363 60.0 -/­1024 x 768 60.023 75.029 +/+ 1152 x 864 67.500 75.000 +/+
1280 x 1024 63.981 60.02 +/+ 1280 x 1024 79.976 75.025 +/+ 1680 x 1050 65.290 59.954 -/+
1920 x 1080 67.50 60 +/+
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Input Timing (Video)
Factory support
mode
(Preset Mode)
480P 31.5 60 O 576P 31.25 50 O 720P 37.5 50 O
720P 45 60 O 1080P 56.25 50 O
1080P 67.5 60 O Recommend
Horizontal frequency
(KHz)
Vertical
frequency
(Hz)
HDMI Remarks
Dual Band Wireless module (AC3168) Specifications
Wireless LAN
Standard IEEE 802.11a/b/g/n/ac
Frequency Range Output Power (Max.)
2400 to 2483.5 MHz
5150 to 5725 MHz 5725 to 5850 MHz
• As band channels can vary per country, the user cannot change or adjust the operating frequency. This
product is configured for the regional frequency table.
• For consideration of the user, this device should be installed and operated with a minimum distance of 20
cm between the device and the body.
• Contains FCC ID : PD93168NG
• Contains IC : 1000M-3168NG
15.5 dBm
15.5 dBm
15.5 dBm
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