LEXUS AGZ10R, AYZ10R, AGZ15R, AYZ15R Subject: Safety Related Recall Campaign - Airbag Sensors
© 2018 Lexus Australia A Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of
Toyota Motor Corporation Australia Limited, 155 Bertie Street, Port Melbourne, Victoria.
LEXUS SERVICE BULLETIN
PUBLIC
Model
Name
Model
Code
WMI
VDS
CD
VIN Range
Production Period
From
To
From
To
NX200t
AGZ15
JTJ
BARBZ
#
02028552
02052384
25-May-15
16-Oct-15
AGZ10
YARBZ
02013849
02024624
NX300h
AYZ15
BJRBZ
02019647
02032798
25-May-15
16-Oct-15
AYZ10
YWRBZ
02006373
02009992
Model: NX200t (AGZ10/15), NX300h (AYZ10/15)
Subject: Safety Related Recall Campaign - Airbag Sensors
Background
Investigations by /H[XVhave determined that a requirement exists for the initiation of a Safety Recall Campaign to inspect and rectify
if necessary a condition possibly affecting the Airbag Sensors on a range of Lexus NX vehicles sold in Australia.
Description of Problem
The subject vehicles are equipped with an airbag system that uses multiple sensors to detect impact in the event of a crash.
Due to two separate manufacturing issues, there is a possibility that the insulation layers of the IC chips could peel over time,
creating an open circuit in the IC chip.
If this occurs, the airbag warning light will illuminate. Additionally, the side/curtain shield airbags and/or front airbags, may
become deactivated.
Non-deployment of the side/curtain shield airbags and/or front airbags could increase the risk of injury to the occupants in the
event of a crash.
Involved Vehicles
A total of 1,386 Lexus NX vehicles involved in the Australian market.
Notes:
1/ Although the involved vehicles are within the above VIN ranges, not all vehicles in these ranges were sold in the Australian
market.
2/ # indicates additional check digit (alpha or numeric).
• Only vehicles within the affected Engine Range will be outstanding for this campaign on WINPAQ/ Navision.
• Only vehicles within the Engine Range are affected.
Date: September 18
Section: BE
No.: 04
## / ## / ##
LGG07
Timing / Owner Notification
Owners of involved vehicles will receive a customer letter advising of this recall campaign at their last known address
Mail out of the customer letters will commence on or about 23rd July 2018.
A safety related Recall Campaign advertisement will be placed in all National, regional and Ethnic newspapers on or about the
30th November 2018
Dealer Action
On receiving contact from vehicle owner -
1. Confirm the vehicle is within the involved VIN & E/G No. range. If yes:
2. Confirm via warranty system (WA Dealers via Navision) that the vehicle is eligible and has not already had campaign
performed. If not completed;
3. Order the required campaign parts kit via normal parts channels;
(WA Dealers to utilise parts order form)
4. Confirm customer booking and ensure the required parts are in Dealer parts stock;
5. Carry out the required repair as per the Technical Instructions;
6. Apply a recall campaign label to the driver’s side “A” pillar post upon completion of the recall campaign;
7. Submit an SSC warranty claim.
Recall Campaign Identification Label
The Recall Campaign Identification Label is affixed to the right hand side ‘A’ pillar.
• The example below shows the type of label and completion method.
• This label is designed so that the completion information can be impressed into the label rather than being marked
with ink.
Customer Action
Customers are required to make an appointment to present their vehicle to an authorised Lexus Dealer for inspection and
rectification.
© 201 Lexus Australia D Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of Toyota Motor Corporation Australia Limited, 155
Bertie Street, Port Melbourne, Victoria. 2/2
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