Learning about the printer......................................................................... 12
Finding information about the printer........................................................................................................... 12
Selecting a location for the printer................................................................................................................ 13
Using the control panel.................................................................................................................................... 18
Understanding the status of the power button and indicator light.......................................................19
Using the home screen.....................................................................................................................................19
Menu map........................................................................................................................................................... 20
Printing a menu settings page.......................................................................................................................22
Setting up and using the home screen applications............................. 23
Customizing the home screen.......................................................................................................................23
Setting up Card Copy.......................................................................................................................................23
Using Shortcut Center......................................................................................................................................23
Setting up Scan Center....................................................................................................................................24
Using Customer Support.................................................................................................................................24
Setting up Device Quotas...............................................................................................................................24
Using QR Code Generator..............................................................................................................................24
Using Google Drive.......................................................................................................................................... 25
Using Display Customization......................................................................................................................... 25
Editing contacts or groups........................................................................................................................................ 27
Deleting contacts or groups ..................................................................................................................................... 27
Setting up and using the accessibility features..................................... 28
Printing from a computer.................................................................................................................................35
Printing from a flash drive............................................................................................................................... 35
Supported flash drives and file types.......................................................................................................... 36
Printing held jobs............................................................................................................................................... 37
Printing a font sample list................................................................................................................................ 37
Printing a directory list......................................................................................................................................37
Canceling a print job.........................................................................................................................................38
Making copies.................................................................................................................................................... 39
Copying on letterhead.....................................................................................................................................39
Copying on both sides of the paper.............................................................................................................39
Reducing or enlarging copies........................................................................................................................40
Placing separator sheets between copies................................................................................................. 40
Copying multiple pages onto a single sheet............................................................................................. 40
Creating a copy shortcut.................................................................................................................................40
Setting up the e‑mail function.........................................................................................................................41
Sending an e-mail...............................................................................................................................................41
Creating an e-mail shortcut............................................................................................................................ 42
Setting up the printer to fax............................................................................................................................43
Setting up the fax function........................................................................................................................................ 43
Setting up fax using a standard telephone line .................................................................................................. 43
Setting up fax using digital subscriber line........................................................................................................... 48
Setting up fax using VoIP telephone service....................................................................................................... 49
Setting up fax using cable modem connection....................................................................................................51
Setting up fax in countries or regions with dierent telephone wall jacks and plugs ..............................53
Connecting to a distinctive ring service................................................................................................................56
Setting the fax date and time................................................................................................................................... 56
Sending a fax......................................................................................................................................................56
Scheduling a fax................................................................................................................................................ 57
Creating a fax destination shortcut...............................................................................................................57
Changing the fax resolution........................................................................................................................... 57
Adjusting the fax darkness..............................................................................................................................57
Viewing a fax log............................................................................................................................................... 58
Forwarding a fax................................................................................................................................................58
Scanning to an FTP server..............................................................................................................................59
Creating an FTP shortcut................................................................................................................................ 59
Scanning to a flash drive................................................................................................................................. 59
Sending scanned documents to a computer............................................................................................ 60
Securing the printer.................................................................................... 61
Locating the security slot................................................................................................................................. 61
Statement of Volatility...................................................................................................................................... 62
Contents5
Maintaining the printer.............................................................................. 64
Cleaning the printer.................................................................................................................................................... 66
Cleaning the scanner ................................................................................................................................................. 66
Cleaning the printhead lens .....................................................................................................................................69
Emptying the hole punch box ....................................................................................................................................71
Ordering parts and supplies........................................................................................................................... 72
Checking the status of parts and supplies ........................................................................................................... 72
Using genuine Lexmark parts and supplies......................................................................................................... 72
Ordering a photoconductor unit...............................................................................................................................73
Ordering a waste toner bottle...................................................................................................................................73
Replacing parts and supplies......................................................................................................................... 75
Replacing a toner cartridge ...................................................................................................................................... 75
Replacing a photoconductor unit............................................................................................................................ 78
Replacing the waste toner bottle ............................................................................................................................82
Replacing the pick, feed, and separator rollers................................................................................................... 83
Replacing the transfer belt........................................................................................................................................ 88
Replacing the transfer roller ...................................................................................................................................... 91
Replacing the ADF separator roller ........................................................................................................................ 93
Replacing the ADF pick and feed rollers .............................................................................................................. 95
Replacing the staple cartridge................................................................................................................................. 97
Moving the printer...........................................................................................................................................102
Moving the printer to another location.................................................................................................................102
Shipping the printer ...................................................................................................................................................103
Saving energy and paper.............................................................................................................................. 103
Setting up power saver modes...............................................................................................................................103
Adjusting the brightness of the printer display ..................................................................................................103
Identifying jam locations................................................................................................................................106
Paper jam in the automatic document feeder..........................................................................................107
Paper jam in the multipurpose feeder........................................................................................................108
Paper jam in door C........................................................................................................................................ 109
Paper jam in door D..........................................................................................................................................113
Paper jam in the 3000‑sheet tray.................................................................................................................114
Paper jam in the booklet finisher..................................................................................................................115
Paper jam in the staple finisher....................................................................................................................120
Staple jam in the staple finisher....................................................................................................................121
Staple jam in the staple, hole punch finisher............................................................................................123
Staple jam in the booklet finisher................................................................................................................125
Cannot open Embedded Web Server...................................................................................................................128
Unable to read flash drive........................................................................................................................................129
Enabling the USB port...............................................................................................................................................129
Checking the printer connectivity..........................................................................................................................129
Issues with supplies......................................................................................................................................... 131
Scanner maintenance required, use ADF Kit......................................................................................................132
Paper feed problems...................................................................................................................................... 132
Envelope seals when printing.................................................................................................................................132
Collated printing does not work.............................................................................................................................132
Paper curl......................................................................................................................................................................133
Tray linking does not work.......................................................................................................................................134
Paper frequently jams ...............................................................................................................................................135
Jammed pages are not reprinted ..........................................................................................................................135
Print jobs do not print................................................................................................................................................138
Print quality is poor ....................................................................................................................................................139
The printer is not responding..................................................................................................................................159
Job prints from the wrong tray or on the wrong paper....................................................................................160
Color quality problems.................................................................................................................................... 161
Modifying the colors in printed output...................................................................................................................161
FAQ about color printing..........................................................................................................................................162
The print appears tinted ...........................................................................................................................................163
Cannot send or receive faxes.................................................................................................................................164
Can receive but not send faxes..............................................................................................................................166
Can send but not receive faxes..............................................................................................................................166
Cannot scan from a computer ................................................................................................................................168
Partial copies of document or photo.....................................................................................................................169
Scan job was not successful ...................................................................................................................................169
Scanner does not close............................................................................................................................................170
Scanner does not respond ......................................................................................................................................170
Scanning takes too long or freezes the computer ............................................................................................. 171
Available internal options......................................................................................................................................... 172
Installing a memory card ..........................................................................................................................................172
Installing an optional card........................................................................................................................................ 176
Installing the 2 x 500‑ or 2500‑sheet tray ..........................................................................................................179
Installing the 3000‑sheet tray.................................................................................................................................184
Installing the staple finisher.....................................................................................................................................195
Installing the staple, hole punch or booklet finisher.........................................................................................201
Installing the printer software.................................................................................................................................207
Adding available options in the print driver ...................................................................................................... 208
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
Safety information10
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
Safety information11
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your
fingers
are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
www.lexmark.com/multifunctionprinters.
CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn o the
printer and unplug the power cord from the electrical outlet before accessing areas marked with this
symbol.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to
this product.
in the product maintenance instructions, then there are no
filters
specified
in the User’s Guide may result in hazardous
specific
requiring replacement for
filters
filter
SAVE THESE INSTRUCTIONS.
Learning about the printer12
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
See the setup documentation that came with the
printer or go to
http://support.lexmark.com.
• Installing the printer software
More setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
firmware
or go to
• Troubleshooting and solving problems
Information on setting up and configuring the accessibility
features of your printer
Help using the printer softwareHelp for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
operating systems—Open a printer software
program or application, and then click Help.
?
Click
Notes:
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer13
What are you looking for?Find it here
Go to
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install
hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
sturdy, and stable surface.
flat,
Learning about the printer14
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 30°C (50 to 86°F)
Storage temperature -10 to 40°C (14 to 104°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1Top400 mm ( 1 5 .70 in.)
2Right side 400 mm (15.70 in.)
3Front444.5 mm (17.50 in.)
4Left side120 mm (4.80 in.)
5Rear120 mm (4.80 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer15
Basic model
1Automatic document feeder (ADF)
2Control panel
3Multipurpose feeder
4Standard 2 x 500-sheet tray
5Standard bin
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
Learning about the printer16
1Staple finisher
Notes:
• This option is not supported if another finisher is installed.
• This option is supported only in some printer models.
2Optional 3000‑sheet tray
Note: This option is supported only if another optional tray is installed.
3Optional 2 x 500‑sheet tray
4Optional 2500‑sheet tray
5Finisher
• Staple, hole punch finisher
• Booklet finisher
Attaching cables
CAUTION—POTENTIAL INJURY: To avoid the risk of
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
or electrical shock, connect the power cord to
fire
or electrical shock, use only the power cord
fire
CAUTION—POTENTIAL INJURY: To reduce the risk of
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
use only a 26 AWG or larger
fire,
Learning about the printer17
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use theTo
1USB portsAttach a keyboard or any compatible option.
2Power cord socket Connect the printer to a properly grounded electrical outlet.
3EXT portConnect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and
if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
4LINE portConnect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
5Ethernet portConnect the printer to an Ethernet network.
6USB printer portConnect the printer to a computer.
Learning about the printer18
Using the control panel
Use theTo
1Display
• View the printer messages and supply status.
• Set up and operate the printer.
2Home buttonGo to the home screen.
3Power button
• Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
• Set the printer to Sleep or Hibernate mode.
• Wake the printer from Sleep or Hibernate mode.
4KeypadEnter numbers or symbols in an input field.
5Pause buttonPlace a dial pause in a fax number.
6Start buttonStart a job, depending on which mode is selected.
7Volume buttonsAdjust the volume of the headset or speaker.
8Indicator lightCheck the status of the printer.
9Headset or speaker port Attach a headset or speaker.
10Stop or Cancel buttonStop the current job.
11Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
12Backspace buttonMove the cursor backward and delete a character in an input field.
Learning about the printer19
Understanding the status of the power button and
indicator light
Indicator lightPrinter status
OThe printer is o or in Hibernate mode.
BlueThe printer is ready or processing data.
RedThe printer requires user intervention.
Power button lightPrinter status
OThe printer is o, ready, or processing data.
Solid amberThe printer is in sleep mode.
Blinking amberThe printer is in hibernate mode.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
To uc hTo
1CopyMake copies.
2E‑mailSend e‑mails.
3Change Language Change the language on the printer display.
4FaxSend fax.
5SettingsAccess the printer menus.
6Held FaxesShow all the current held fax jobs.
Note: If Held Faxes is hidden, then Release Held Faxes appears.
7Shortcut CenterOrganize all shortcuts.
Learning about the printer20
To uc hTo
8Status/Supplies
• Show a printer warning or error message whenever the printer requires intervention
to continue processing.
• View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
9Address BookAccess, create, and organize contacts.
10Scan ProfilesScan and save documents directly to the computer.
11FTPScan and save documents directly to an FTP server.
12BookmarksOrganize all bookmarks.
13Held JobsShow all the current held print jobs
14USB DriveView, select, or print photos and documents from a flash drive.
15Job QueueShow all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
These settings may also appear on the home screen
To uc hTo
App ProfilesAccess application profiles.
Lock DevicePrevent users from accessing any printer functions from the home screen.
Menu map
Device
• Preferences
• Remote Operator Panel
• Notifications
• Power Management
• Information Sent to Lexmark
Print
• Layout
• Finishing
• Setup
• Quality
• Job Accounting
• XPS
• Accessibility
• Restore Factory Defaults
• Maintenance
• Visible Home Screen Icons
• About This Printer
• PDF
• PostScript
• PCL
• HTML
• Image
• PPDS
Learning about the printer21
Paper
• Tra y Confi g urati o n
• Media
Configuration
Copy
Copy Defaults
Fax
• Fax Mode
• Analog Fax Setup
E‑mail
• E‑mail Setup
• E‑mail Defaults
Network/Ports
• Network Overview
• Wireless
• AirPrint
• Ethernet
• TCP/IP
• IPv6
• SNMP
• IPSec
• Bin Configuration
• Fax Server Setup
• Web Link Setup
• LPD Configuration
• HTTP/FTP Settings
• ThinPrint
• USB
• Parallel [x]
• Serial
• Google Cloud Print
• Wi-Fi Direct
FTP
FTP Defaults
USB Drive
• Flash Drive Scan• Flash Drive Print
Security
• Login Methods
• Schedule USB Devices
• Security Audit Log
• Login Restrictions
• Confidential Print Setup
• Disk Encryption
• Erase Temporary Data Files
• Solutions LDAP Settings
• Miscellaneous
Option Card Menu
Note: This setting appears only when an optional card is installed.
Learning about the printer22
Reports
• Menu Settings Page
• Device
• Print
• Shortcuts
• Fax
• Network
Help
• Print All Guides
• Color Quality Guide
• Connection Guide
• Copy Guide
• E‑mail Guide
• Fax Guide
• Information Guide
• Media Guide
• Moving Guide
• Print Quality Guide
• Scan Guide
• Supplies Guide
Troubleshooting
• Print Quality Test Pages• Advanced Print Quality Test Pages
Printing a menu settings page
From the home screen, touch Settings > Reports > Menu Settings Page.
Setting up and using the home screen applications23
Setting up and using the home screen
applications
Customizing the home screen
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Visible Home Screen Icons.
3 Select the icons that you want to appear on the home screen.
4 Apply the changes.
Setting up Card Copy
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Card Copy > Configure.
3 Configure the output options and scan settings.
Notes:
• When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
• When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
• You need a printer hard disk to scan multiple cards.
• Make sure that the printer network and e‑mail settings are configured.
4 Apply the changes.
Using Shortcut Center
1 From the home screen, touch Shortcut Center, and then select a printer function.
2 To u ch Create Shortcut, and then
configure
the settings.
Setting up and using the home screen applications24
3 To u ch Save, and then type a unique shortcut name.
4 Apply the changes.
Setting up Scan Center
1 From the home screen, touch Scan Center.
2 Select and create a destination, and then configure the settings.
Notes:
• When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
• Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.
Using Customer Support
1 From the home screen, touch Customer Support.
2 Print or e‑mail the information.
Note: For information on configuring the application settings, see the Customer Support Administrator’s
Guide.
Setting up Device Quotas
You may need administrative rights to access the application.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Device Quotas > Configure.
3 From the User Accounts section, add or edit a user, and then set the user quota.
4 Apply the changes.
Note: For information on how to
Administrator’s Guide.
configure
the application and its security settings, see the Device Quotas
Using QR Code Generator
You may need administrative rights to access the application.
1 Open a Web browser, and then type the printer IP address in the address
field.
Setting up and using the home screen applications25
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > QR Code Generator >
3 Do either of the following:
• Select a default QR code value.
• Type a QR code value.
4 Apply the changes.
Configure
.
Using Google Drive
Scanning a document
Notes:
• Make sure that the printer is connected to your Google account.
• Make sure that you have installed a printer hard disk.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Google Drive.
3 If prompted, type your user credentials.
4 Select a destination folder.
5 Scan the document, and then follow the instructions on the display.
Printing a document
Note: Make sure that the printer is connected to your Google account.
1 From the home screen, touch Google Drive.
2 If prompted, type your user credentials.
3 To u ch beside the document.
4 Print the document.
Note: For information on how to
Administrator’s Guide.
configure
the printer for the application, see the Google Drive
Using Display Customization
Changing the wallpaper
1 From the home screen, touch Change Wallpaper.
2 Select an image to use.
Setting up and using the home screen applications26
3 Apply the changes.
Creating a slide show
Before you b egin , ma ke su re to
that came with the solution.
1 Insert a flash drive into the USB port.
2 From the home screen, touch Slideshow.
Note: Images appear in alphabetical order.
configure
the slide show settings. For more information, see the documentation
Configuring Eco‑Settings
1 From the home screen, touch Eco‑Settings.
2 Configure the Eco‑Mode settings or schedule a power-saving mode.
3 Apply the changes.
Managing contacts
Adding contacts
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.
Adding groups
1 Open a web browser, and then type the printer IP address in the address
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
field.
2 Click Address Book.
Setting up and using the home screen applications27
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.
Editing contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, click a contact name, and then edit the information.
• From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
Deleting contacts or groups
1 Open a web browser, and then type the printer IP address in the address
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, select a contact that you want to delete.
• From the Contact Groups section, select a group name that you want to delete.
field.
Setting up and using the accessibility features28
Setting up and using the accessibility features
Enabling Magnification mode
1 From the control panel, press and hold the 5 key until you hear a voice message.
2 Select
3 Select OK.
For more information on navigating a magnified screen, see
page 29.
Magnification
.
“Navigating the screen using gestures” on
Activating Voice Guidance
From the control panel
1 Press and hold the 5 key until you hear a voice message.
2 Select OK.
From the keyboard
1 Press and hold the 5 key until you hear a voice message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
• Voice Guidance is also activated when you insert headphones into the headphone jack.
• To adjust the volume, use the volume buttons at the bottom part of the control panel.
Adjusting the Voice Guidance speech rate
1 From the home screen, select Settings > Device > Accessibility > Speech Rate.
2 Select the speech rate.
Adjusting the default internal speaker volume
The speaker volume will reset to default value after the session is logged out, when the printer wakes from
Sleep or Hibernate mode, or after a power‑on reset.
1 From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2 Select the volume.
Note: If Quiet Mode is enabled, then audible alerts are turned
o.
Setting up and using the accessibility features29
Adjusting the default headphones volume
Headphones volume will reset to default value after the session is logged out, when the printer wakes from
Sleep or Hibernate mode, or after a power‑on reset.
1 From the control panel, select Settings > Device > Accessibility > Headphone Volume.
2 Select the volume.
Enabling spoken passwords or personal identification
numbers
1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2 Enable the setting.
Navigating the screen using gestures
Notes:
• The gestures are applicable only when Voice Guidance is activated.
• A physical keyboard is required for typing characters and adjusting certain settings.
GestureFunction
Double‑tapSelect an option or item on the screen.
Triple‑tapZoom in or zoom out text and images.
Swipe right or swipe downMove to the next item on the screen.
Swipe left or swipe upMove to the previous item on the screen.
PanAccess parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two
image.
Swipe up then leftExit an application and return to the home screen.
Swipe down then left
Swipe up then downRepeat a spoken prompt.
• Cancel a job.
• Go back to the previous setting.
• Exit the screen that appears without changing any setting or value.
to drag across a zoomed
fingers
Using the keyboard on the display
Do one or more of the following:
• Drag a
• Lift the
• Press Backspace to delete characters.
• To hear the content in the input field, press Tab, and then press Shift + Tab.
over the key to announce the character.
finger
to enter or type the character in the
finger
field.
Loading paper and specialty media30
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray Configurati on > Paper Size/Type > select a paper source
2 Set the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Note: Do not remove trays while the printer is busy.
Loading paper and specialty media31
2 Adjust the guides to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper.
• When using letterhead, do either of the following:
Loading paper and specialty media32
Without an optional finisher With an optional finisher
One‑sided printingOne‑sided printing
Two‑sided printingTw o‑sided printing
One‑sided printingOne‑sided printing
Two‑sided printingTw o‑sided printing
• Load pre‑punched paper with the holes toward the front or left side of the tray.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper
indicator.
fill
5 Insert the tray.
If loading a paper type other than plain, from the control panel, set the paper size and paper type to match
the paper loaded.
Loading paper and specialty media33
Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper or specialty media.
When using letterhead, do either of the following:
Loading paper and specialty media34
One‑sided printingTwo‑sided printing
Warning—Potential Damage: When using envelopes, do not use envelopes with stamps, clasps, snaps,
windows, coated linings, or self‑stick adhesives.
5 From the control panel, set the paper size and paper type to match the paper loaded.
Linking trays
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper.
3 Match the paper size and type for the trays you are linking.
Note: To unlink trays, make sure that no trays have the same paper size or type.
4 Save the settings.
Note: You can also change the paper size and type settings from the printer control panel.
Warning—Potential Damage: The temperature of the fuser varies according to the
avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.
specified
paper type. To
Printing35
Printing
Printing from a computer
Note: For specialty media such as labels, card stock, and envelopes, set the paper size and type in the
printer before sending the print job.
1 With a document open, click File > Print.
2 If necessary, adjust the settings.
3 Send the print job.
Printing from a flash drive
1 Insert the flash drive.
Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 From the display, touch the document that you want to print.
If necessary, configure other print settings.
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
the printer in the area shown while actively printing, reading, or writing from the memory device.
flash
drive or
Printing36
Supported flash drives and file types
Flash drives
• Lexar JumpDrive S70 (16GB and 32GB)
• SanDisk Cruzer (16GB and 32GB)
• PNY Attaché (16GB and 32GB)
Notes:
– The printer supports high‑speed USB flash drives with full‑speed standard.
– USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents:
• .doc or .docx
• .xls or .xlsx
• .ppt or .pptx
• .pdf
• .xps
Images:
• .dcx
• .gif
• .jpeg or .jpg
• .bmp
• .pcx
• .ti or .tif
• .png
Printing37
Configuring confidential jobs
1 From the home screen, touch Settings > Security > Confidential Print Setup.
2 Configure the settings.
UseTo
Max Invalid PINLimit the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Repeat Job
Expiration
Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory.
Reserve Job
Expiration
Set the amount of time before confidential jobs are automatically deleted from the printer
memory.
Note:
Confidential
delete them manually.
Set the amount of time before repeat jobs are deleted from the printer memory.
Note: Repeat held jobs are stored so extra copies can be printed later.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Set the amount of time before reserved jobs are deleted without being printed.
Note: Reserve held jobs are automatically deleted after printing.
held jobs are stored in the printer until you log in and release or
Printing held jobs
1 With a document open, select File > Print.
2 Select the printer, and then do the following:
• For Windows users, click Properties or Preferences, and then click Print and Hold.
• For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, touch Held Jobs.
7 Send the print job.
Printing a font sample list
1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To u ch PCL Fonts or PostScript Fonts.
Printing a directory list
From the home screen, touch Settings > Reports > Print > Print Directory.
Printing38
Canceling a print job
From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Copying39
Copying
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2 From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press
.
Copying photos
1 Place a photo on the scanner glass.
2 From the home screen, touch Copy > Content > Photo.
3 From the Content Source menu, select the setting that best matches the original photo.
4 Send the copy job.
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then specify the size of the original document.
3 To u ch Copy to, and then select the tray that contains the specialty media.
If you are loading the specialty media into the multipurpose feeder, then navigate to:
Multipurpose Feeder > select the size of the specialty media > Letterhead
4 Send the copy job.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Paper Setup.
3 Adjust the settings.
4 Copy the document.
Copying40
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then set Collate to On.
3 Copy the document.
Placing separator sheets between copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Separator Sheets.
3 Adjust the settings.
4 Send the copy job.
Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Pages per Side.
3 Adjust the settings.
4 Copy the document.
Creating a copy shortcut
1 From the home screen, touch Copy.
2 Adjust the settings, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
E-mailing41
E-mailing
Setting up the e‑mail function
1 From the home screen, touch Settings > Device > Preferences > Run Initial Setup.
2 Turn
3 From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4 From the Fax/Email Server Setup screen, enter the needed information.
5 Finish the setup.
the printer, wait for about 10 seconds, and then turn it back on.
o
Configuring e‑mail settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail.
3 Enter the needed information.
4 Apply the changes.
Sending an e-mail
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3 If necessary, configure the output file type settings.
4 Send the e-mail.
Using the shortcut number
1 From the control panel, press #, and then enter the shortcut number using the keypad.
2 Send the e‑mail.
E-mailing42
Creating an e-mail shortcut
1 From the home screen, touch E‑mail.
2 Configure the settings, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
Faxing43
Faxing
Setting up the printer to fax
Notes:
• The following connection methods are applicable only in some countries or regions.
• During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then touch Continue.
• The indicator light may blink red if the fax function is enabled and not fully set up.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Setting up the fax function
1 From the home screen, touch Settings > Device > Preferences > Run Initial Setup.
2 Turn o the printer, wait for about 10 seconds, and then turn it back on.
3 From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4 From the Fax/Email Server Setup screen, enter the needed information.
5 Finish the setup.
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
use only a 26 AWG or larger
fire,
Faxing44
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Faxing45
Connected to the same telephone wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
3 Connect the answering machine to the telephone port of the printer.
Faxing46
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Faxing47
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
3 Connect the telephone to the telephone port of the printer.
Notes:
• This setup works best if you are using voice mail more often than fax, and if you subscribe to a
distinctive ring service.
• When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the
telephone to receive the fax.
• You can also set the printer to receive faxes automatically, but turn o the voice mail service when you
are expecting a fax.
Faxing48
Setting up fax using digital subscriber line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Digital subscriber line (DSL) splits your regular telephone line into two channels: voice and Internet. Telephone
and fax signals travel through the voice channel, and Internet signals pass through the other channel.
Faxing49
To minimize interference between the two channels, ask for a DSL filter from your DSL provider.
1 Connect the line port of the DSL filter to the wall jack.
2 Connect one end of the telephone cable to the line port of the printer.
3 Connect the other end of the cable to the telephone port on the DSL filter.
Note: To connect a telephone to the printer, remove any installed adapter plug from the telephone port of
the printer, and then connect the telephone.
Setting up fax using VoIP telephone service
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Faxing50
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra
cost for the activation of the second telephone port.
3 Connect the telephone to the telephone port of the printer.
Notes:
• To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and
then listen for a dial tone.
• If you need two telephone ports for your devices, but do not want to pay extra cost, then use a phone
splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the
printer and telephone into the splitter.
• To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone.
Faxing51
Setting up fax using cable modem connection
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected directly to a cable modem
Faxing52
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
3 Connect your analog telephone to the telephone port of the printer.
Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and then
listen for a dial tone.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the
facility
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog telephone wall jack.
3 Connect your analog telephone to the telephone port of the printer.
Faxing53
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part namePart number
Lexmark adapter plug40X8519
Faxing54
Connecting the printer to a non‑RJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing55
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Faxing56
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Answer On.
2 Select the ring pattern.
3 Apply the changes.
Setting the fax date and time
1 From the home screen, touch Settings > Device > Preferences > Date and Time >
2 Configure the settings.
Configuring
1 From the home screen, touch Settings > Device > Preferences > Date and Time >
2 In the Time Zone menu, select Custom.
3
Configure
daylight saving time
the settings.
Sending a fax
Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 If necessary,
4 Send the fax job.
configure
other fax settings.
Configure
Configure
.
.
Using the computer
For Windows users
With a document open, click File > Print.
1
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary, configure other fax settings.
5 Send the fax job.
Faxing57
For Macintosh users
1
With a document open, choose File > Print.
2 Select the printer and enter the recipient number.
3 If necessary, configure other fax settings.
4 Send the fax job.
Scheduling a fax
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Fax > enter the fax number > Send Time
3
Configure
4 If necessary, configure other fax settings.
5 Send the fax job.
the date and time to send the fax.
Creating a fax destination shortcut
1 From the home screen, touch Fax > To.
2 Enter the recipient number.
Note: To create a group of fax numbers, touch
3 To u ch .
4 Enter a shortcut name.
5 Apply the changes.
, and then enter another fax number.
Changing the fax resolution
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 Adjust the Resolution setting.
4 Send the fax job.
Adjusting the fax darkness
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
Faxing58
3 Adjust the Darkness setting.
4 Send the fax job.
Viewing a fax log
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Reports > Fax.
3 Click Fax Job Log or Fax Call Log.
Blocking junk faxes
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Block No Name Fax.
2 Apply the changes.
Holding faxes
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.
2 Select a mode.
Forwarding a fax
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.
2
Configure
3 Apply the changes.
the Fax Forwarding, Forward To, and Forward to Shortcut settings.
Scanning59
Scanning
Scanning to an FTP server
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch FTP, and then enter the needed information.
3 If necessary, configure other FTP settings.
4 Send the FTP job.
Creating an FTP shortcut
1 From the home screen, touch FTP.
2 Enter the FTP server address, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
Scanning to a flash drive
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.
3 To u ch Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4 Scan the document.
Scanning60
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Sending scanned documents to a computer
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan Profiles > Scan To Computer.
3 Select the scan profile where you want to save the document.
Securing the printer61
Securing the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To e r a se n o n ‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Follow the instructions on the display.
Erasing printer hard disk memory
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Securing the printer62
Configuring printer hard disk encryption
1 From the home screen, touch Settings > Security > Disk Encryption > Start Encryption.
Note: Enabling disk encryption erases the contents of the hard disk. If necessary, back up important data
from the printer before starting the encryption.
2 Follow the instructions on the display.
Notes:
• Do not turn o the printer during the encryption process. Loss of data can occur.
• Disk encryption can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
• After encryption, the printer returns to the home screen.
Restoring factory default settings
From the home screen, touch Settings > Device > Restore Factory Defaults > Restore Settings > Restore all
settings > RESTORE > Start.
For more information, see
“Erasing printer memory” on page 61.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memoryDescription
Volatile memoryYour printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memoryYour printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, device settings, network
information and bookmark settings, and embedded
solutions.
Hard disk memorySome printers have a hard disk drive installed. The printer
hard disk is designed for printer-specific functionality.
This lets the printer retain buered user data from
complex print jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer hard disk is being replaced.
• The printer is being moved to a dierent department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Securing the printer63
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In high‑security environments, it may be necessary to take additional steps to make sure that confidential data
stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your
premises.
• Degaussing—Flushes the hard disk with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data are completely
erased is to physically destroy each hard disk where data is stored.
Maintaining the printer64
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Networking
Note: Purchase a MarkNetTM N8370 Wi-Fi option
information on installing the Wi-Fi option, see the setup sheet that came with the option.
before setting up the printer on a wireless network. For
first
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the changes.
Maintaining the printer65
Changing port settings after installing an internal solutions port
Notes:
• If the printer has a static IP address, then do not change the configuration.
• If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
• If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.
Setting up serial printing (Windows only)
1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
• Serial printing reduces printing speed.
• Make sure that the serial cable is connected to the serial port on your printer.
Maintaining the printer66
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1 Open the scanner cover.
Maintaining the printer67
2 Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass
• ADF glass pad
• Scanner glass
• Scanner glass pad
Maintaining the printer68
3 Open door B1.
4 Wipe the following areas:
• ADF glass in door B1
• ADF glass pad in door B1
5 Close the door.
Maintaining the printer69
6 Using a damp, clean cotton swab, wipe the sensor area.
7 Close the scanner cover.
Cleaning the printhead lens
1 Open door A.
2 Remove the waste toner bottle.
Maintaining the printer70
3 Using the printhead wiper, clean the printhead lens.
4 Insert the wiper back into place.
5 Insert the waste toner bottle, and then close the door.
Maintaining the printer71
Emptying the hole punch box
1 Open door H.
2 Remove, and then empty the hole punch box.
Maintaining the printer72
3 Insert the hole punch box.
4 Close the door.
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
aect
www.lexmark.com or contact the place where
Maintaining the printer73
Ordering toner cartridges
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield and may
cause cartridge parts to fail before toner exhaustion.
XC9225 toner cartridges
Toner cartridgesPart number
Cyan24B6842
Magenta24B6843
Yellow24B6844
Black24B6845
XC9235, XC9245, XC9255, and XC9265 toner cartridges
Toner cartridgesPart number
Cyan24B6846
Magenta24B6847
Yellow24B6848
Black24B6849
Ordering a photoconductor unit
ItemPart number
Black photoconductor unit76C0PK0
Color photoconductor unit76C0PV0
Ordering a waste toner bottle
ItemPart number
Waste toner bottle54G0W00
Ordering staple cartridges
ItemPart number
Staple cartridges25A0013
Maintaining the printer74
Ordering maintenance kits
XC9225, XC9235, XC9245, XC9255, and XC9265 maintenance kits
Maintenance kitsPart number
200K ADF maintenance kit41X1592
200K MPF maintenance kit41X1977
600K CMY developer maintenance kit41X1594
Black developer maintenance kit41X1598
HCF rollers maintenance kit41X1874
XC9245, XC9255, and XC9265 maintenance kits
Maintenance kitsPart number
300K transfer belt maintenance kit41X2090
Fuser maintenance kit41X1505
XC9225 and XC9235 maintenance kits
Maintenance kitsPart number
300K transfer belt maintenance kit41X1593
Fuser maintenance kit, 100 V41X2060
Fuser maintenance kit, 110 V41X2061
Fuser maintenance kit, 120 V41X1860
Fuser maintenance kit, 230 V41X1861
Configuring
1 Open a Web browser, and then type the printer IP address in the address
Notes:
supply
notifications
field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Device >
Notifications
> Supplies > Custom Supply
Notifications
.
3 Select the type of notification.
4 Apply the changes.
Maintaining the printer75
Replacing parts and supplies
Replacing a toner cartridge
1 Open door A.
2 Remove the toner cartridge.
3 Unpack the new toner cartridge.
4 Shake the toner cartridge three times.
Maintaining the printer76
5 Insert the new toner cartridge.
6 Remove the waste toner bottle.
Maintaining the printer77
7 Using the printhead wiper, clean the printhead lens.
8 Insert the wiper back into place.
9 Insert the waste toner bottle, and then close the door.
Maintaining the printer78
Replacing a photoconductor unit
1 Open door A.
2 Remove the waste toner bottle.
3 Remove the photoconductor unit.
Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before
touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal
surface in an area away from the symbol.
Maintaining the printer79
4 Unpack the new photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than one
minute. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Maintaining the printer80
5 Insert the new photoconductor unit.
6 Using the printhead wiper, clean the printhead lens.
7 Insert the wiper back into place.
Maintaining the printer81
8 Insert the waste toner bottle, and then close the door.
Maintaining the printer82
Replacing the waste toner bottle
1 Open door A.
2 Remove the waste toner bottle.
3 Using the printhead wiper, clean the printhead lens.
4 Insert the wiper back to into place.
5 Unpack the new waste toner bottle.
Maintaining the printer83
6 Insert the new waste toner bottle, and then close the door.
Replacing the pick, feed, and separator rollers
1Pick roller
2Feed roller
3Separator roller
Maintaining the printer84
1 Turn o the printer.
2 Remove all the trays.
• Standard tray
• Optional 2500‑sheet tray
Notes:
– Use the screwdriver stored inside door A.
– To remove the optional 2 x 500‑sheet tray, follow the procedure in removing the standard tray.
Maintaining the printer85
3 Open door C.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer86
4 Open door D.
Notes:
• Door D is only accessible if an optional 2500‑ or 2 x 500‑sheet tray is installed.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
Maintaining the printer87
5 Locate the rollers.
6 Remove the rollers.
7 Insert the new rollers until they click into place.
Note: Make sure to insert the rollers to their proper places.
8 Close doors D and C.
9 Insert the trays, and then turn on the printer.
Maintaining the printer88
Replacing the transfer belt
1 Turn
the printer.
o
2 Open door C.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer89
3 Using the screwdriver stored inside door A, remove the door stopper.
4 Loosen the screws that secure the transfer belt.
Maintaining the printer90
5 Remove the paper guide.
6 Remove the transfer belt.
7 Unpack the new transfer belt.
Warning—Potential Damage: Do not touch the transfer belt. Doing so may aect the quality of future
print jobs.
8 Insert the new transfer belt until it clicks into place.
Maintaining the printer91
9 Using the printhead wiper, clean the printhead lens.
10 Insert the paper guide.
11 Secure the transfer belt.
12 Reattach the door stopper.
13 Close the door, and then turn on the printer.
Replacing the transfer roller
1 Open door C.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer92
2 Remove the transfer roller.
3 Unpack the new transfer roller.
4 Insert the new transfer roller until it clicks into place.
5 Close the door.
Maintaining the printer93
Replacing the ADF separator roller
1 Turn
2 Remove the ADF separator pad.
the printer.
o
Maintaining the printer94
3 Remove the ADF separator roller.
4 Unpack the new separator roller.
5 Insert the new separator roller.
Maintaining the printer95
6 Insert the separator pad.
7 Turn on the printer.
Replacing the ADF pick and feed rollers
1 Turn o the printer.
Maintaining the printer96
2 Open door B.
3 Remove the ADF pick and feed rollers.
4 Unpack the new pick and feed rollers.
Maintaining the printer97
5 Insert the new pick and feed rollers.
6 Close the door, and then turn on the printer.
Replacing the staple cartridge
Replacing the staple cartridge in the staple finisher
1 Slide the staple finisher.
Maintaining the printer98
2 Remove the empty staple cartridge.
3 Unpack the new staple cartridge.
Maintaining the printer99
4 Insert the new staple cartridge until it clicks into place.
5 Slide the
finisher
back into place.
Replacing the staple cartridge in the staple, hole punch finisher
1 Open door H.
Maintaining the printer100
2 Remove the staple cartridge.
3 Unpack the new staple cartridge.
4 Insert the new staple cartridge until it clicks into place.
5 Close the door.
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