Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
740 West New Circle Road
Lexington, Kentucky 40550
Edition notice
February 2006
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.,
PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express
or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will
be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky
40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe,
Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation
to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which
it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and
verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s
responsibility.
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed
exclusively at private expense.
Safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply
cord.
Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power
supply cord or telephone, during a lightning storm.
Contents
Finding information about the printer..........................................................................9
Setting up the printer...................................................................................................13
Checking the box contents................................................................................................................13
Learning about the printer..........................................................................................14
Understanding the parts of the printer...............................................................................................14
Using the control panel buttons and menus......................................................................................15
Using the control panel...............................................................................................................................15
Navigating the control panel menus.................................... ... .....................................................................16
Using the Copy menu.................................................................................................................................16
Using the Photo Card menu................................ ... ....................................... ..............................................16
Learning about the software.......................................................................................18
Using the printer software..................................................................................................................18
Using the Imaging Studio..................................................................................................................18
Using the All-In-One Center..............................................................................................................20
Opening the All-In-One Center...................................................................................................................20
Using the Scanning & Copying tab.............................................................................................................20
Using the Saved Images tab.......................................................................................................................21
Using the Maintain/Troubleshoot link....................... ............................. ... .............................. .. ...................22
Using the Solution Center..................................................................................................................22
Using Print Properties........................................................................................................................23
Sending a fax using the software......................................................................................................50
Receiving a fax using the software....................................................................................................50
Maintaining the printer................................................................................................52
Changing a print cartridge.................................................................................................................52
Removing a used print cartridge........................................................................ ........................ .................52
Installing a print cartridge............................................................................................................................52
Incorrect language appears on the display.................................................................................................58
Power button is not lit................................................................... .... ................................. ..........................58
Software does not install................................................... .. ............................... ... ......................................58
Page does not print.......................................................... ... .............................. ... .......................................59
Cannot print from digital camera using PictBridge......................................................................................61
Poor text and graphic quality.. .................................................................... ................................................62
Poor quality at the edges of the page.........................................................................................................63
Print speed is slow................................................. .......................... .. ........................... .. ............................63
Printer does not print or respond................................................................................................................64
Partial document or photo prints.................................................................................................................64
Copier does not respond.................................... ... ......................................................................................64
Scanner unit does not close.................................. ...................................... .... ............................................64
Scanner does not respond....................... .............................. .... .............................. ... ................................65
Scan was not successful.............................................................. ...................................... .. .. .....................66
Scanning takes too long or freezes the computer........................ .... ...................................... ... ..................66
Tips for faxing using the Imaging Studio.............................. ............................... ........................................67
Cannot send or receive a fax.............................. ............................ .. ............................ ..............................67
Cannot print a fax or received fax has poor print quality...................................................................... .......68
Received fax is blank...................... .. .......................... ........................... .. .......................... .........................68
Jams and misfeeds troubleshooting..................................................................................................68
Paper jam in the printer...............................................................................................................................68
Paper jam in the paper support...................................................................................................................68
Paper or specialty media misfeeds...................... .......................................................................................69
Printer does not feed paper, envelopes, or specialty media.......................................................................69
Banner paper jams.................................... ....................................... ... ........................................................69
Change paper or photo size setting.......................................................................................72
Clear the carrier jam...................................................................................................................72
Clear the paper jam.......................................................................................................................72
Color ink low........................................................................................................................................72
Could not detect a proof sheet...................................................................................................72
Computer not connected....................................................................................................................73
The Setup sheet gives you instructions for setting up
hardware and software.
You can find this document in the printer box or on the
Lexmark Web site.
Getting Started booklet
DescriptionWhere to find
This booklet tells you everything you need to know to get started
using the printer.
You can find this document in the printer box.
User's Guide
DescriptionWhere to find
The User's Guide gives you instructions for using the
printer and other information such as:
• Maintenance
• Troubleshooting
• Safety
When you install the printer software, the User's Guide
will be installed.
1 Click Start Programs or All Programs
Lexmark 3400 Series.
2 Click User's Guide.
To install to your desktop:
1 Insert the CD.
The installation screen appears.
Note: If necessary, click Start Run, and then type
D:\setup, where D is the letter of your CD-ROM
drive.
2 Click View User's Guide (includi ng Setup
Troubleshooting).
3 Click Yes.
4 Click Cancel.
5 Click Yes.
An icon of the User's Guide desktop, and the User's
Guide appears on the screen.
You can also find this document on the Lexmark Web
site.
CD
DescriptionWhere to find
The CD contains drivers, software, and publication files.
The CD installs the Help system on your computer if your
printer connects to a computer.
You can find this CD in the printer box. See the Setup
sheet for installation instructions.
9
Help
DescriptionWhere to find
The Help gives you instructions for using the software if
your printer connects to a computer.
While in any Lexmark software program, click Help,
Tips Help, or Help Help Topics.
Lexmark Solution Center
DescriptionWhere to find
The Lexmark Solution Center software is included on
your CD if your printer connects to a computer. It installs
with the other software.
To access the Lexmark Solution Center:
1 Click Start Programs or All Programs
Lexmark 3400 Series.
2 Select Lexmark Solution Center.
Readme file
DescriptionWhere to find
This file contains late-breaking information about the
printer and software that does not appear in other
documentation, as well as information specific to yo ur
operating system.
To access the Readme file:
1 Click Start Programs or All Programs
Lexmark 3400 Series.
2 Select Readme.
Web site
DescriptionWhere to find
Our Web site contains a variety of information.
Note: All paths for the Web site are subject to change.
Drivers, updates, and patc he s
This area gives you updated driver files.
Product specifications
The product specifications give you information such as
how many pages you can put in the paper tray and
which cartridges to use with your printer.
Visit our Web site at www.lexmark.com.
1 Go to the Web site.
2 Select a country or region from the drop-down list in
the upper-left corner of the page.
3 Select the link for the information you need.
Visit our Web site at www.lexmark.com.
1 Click drivers & downloads.
2 Click Find Drivers and Downloads.
3 Select your printer family.
4 Select your printer model.
5 Select your operating system, or click Show files for
all supported Operating Systems.
6 Select the file you want to download, and follow the
directions.
Visit our Web site at www.lexmark.com.
1 Click Products & Supplies.
2 Click Printers & Multifunction Products.
3 Select your printer family.
4 Select your printer model.
5 Click the Tech Specs tab.
10
DescriptionWhere to find
KnowledgeBase
The KnowledgeBase is a searchable database that
gives you information such as troubleshooting your
printer and printing ideas.
Customer care
This area gives you access to technical support,
publications, warranty status, drivers and downloads,
and rebates and promotions; tells you how to find a
retail location near you, contact a sales representative,
register your printer, and check order status; and gives
information about parts, service providers, and safety.
Ordering supplies
You can order supplies such as cartridges and paper
from our Web site.
Limited Warranty information
Lexmark International, Inc. furnishes a limited warranty
that this printer will be free of defects in material and
workmanship for a period of 12 months after the original
date of purchase.
Visit our Web site at www.lexmark.com.
1 Click customer support.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 Type a term to search, or click one of the links.
Visit our Web site at www.lexmark.com.
1 Click customer support.
2 Select the link for the information you need.
Visit our Web site at www.lexmark.com.
1 Click Products & Supplies.
2 Click Supplies.
3 Select the link for the information you need.
To view the limitations and conditions of this limited
warranty, see the Statement of Limited Warranty included
with this unit or set forth at www.lexmark.com.
1 Click customer support.
2 Click Warranty Information.
3 Click Statement of Limited Warranty for Inkjet &
All-In-One Printers.
4 Scroll through the Web page to view the warranty.
Customer support
DescriptionWhere to find
Telephone support
E-mail supportFor e-mail support, visit our Web site: www.lexmark.com.
Call us at (800) 332-4120.
Monday–Friday (8:00 AM–11:00 PM EST)
Saturday (Noon–6:00 PM EST)
Note: Phone number and support times may change without
notice.
1 Click customer support.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-Mail Support.
6 Complete the form, and then click Submit Request.
11
DescriptionWhere to find
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Web site
DescriptionWhere to find
Our Web site contains a variety of information.
Note: All paths for the Web site are subject to
change.
Visit our Web site at www.lexmark.com.
1 Go to the Web site.
2 Select a country or region from the drop-down list in the
upper-left corner of the page.
3 Select the link for the information you need.
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
12
Setting up the printer
?
To set up the printer, follow the instructions on the Setup sheet that came with the product.
Checking the box contents
1
?
?
2
5
4
3
NameDescription
Color print cartridgeCartridge to be installed in the printer
1
Power supply cordAttaches to the power supply located at the back of
2
the printer
Installation software CD
3
• Installation software for the printer
• Help
• User's Guide in electronic format
Getting Started or Setup SolutionsPrinted booklet that serves as a guide
4
Note: The complete version of the User's Guide can
be found on the installation software CD that shipped
with the printer.
Setup sheetInstructions on setting up printer hardware and
5
software, and information on setup troubleshooting
Note: USB cable sold separately
13
Learning about the printer
Understanding the parts of the printer
8
7
6
5
Use theTo
Paper supportLoad paper.
1
PictBridge portConnect a PictBridge-enabled digital camera t o the printer.
2
Memory card slotsInsert a memory card.
3
Control panelOperate the printer.
4
DisplayCheck the status of the printer.
5
Paper exit trayStack paper as it exits.
6
3
4
1
9
2
Top coverAccess the scanner glass.
7
Paper guideKeep paper straight when feeding.
8
Scanner glassScan, copy, or remove an item.
9
14
3
1
2
4
5
Use theTo
Scanner supportHold up the scanner unit.
1
Print cartridge carrierInstall, replace, or remove a print cartridge.
2
Scanner unitAccess the print cartridge carrier.
3
Power supplyConnect the printer to a power source using the power cord.
4
Note: Insert the power cord into the power supply before you connect
the power cord to the wall outlet.
USB portConnect the printer to a computer using a USB cable (sometimes sold
5
separately).
Note: Insert the USB cable into the USB port before you connect the
USB cable to the computer.
Using the control panel buttons and menus
Using the control panel
PressTo
1
2
Turn the printer on and off.
Select Copy, Scan, or Photo Card mode.
(The mode is selected when the light is on.)
3
• Display the menu for the selected mode.
• Select a submenu option that appears on the display.
15
PressTo
4
or
• Scroll through menu options.
• Specify the number of copies to print while in Copy mode.
5
6
Cancel a copy, scan, or print job.
Start a copy, scan, or print job.
Note: Make sure the mode you want is selected.
Navigating the control panel menus
1 Press repeatedly to select the Copy, Scan, or Photo Card mode. (The mode is selected when the light is on.)
2 Press repeatedly to scroll through the menu items for the selected mode.
3 Press or to scroll through and select the options available for the displayed menu item.
Using the Copy menu
1 If necessary, press repeatedly until th e light is on.
2 Press repeatedly until the menu item you want appears.
3 Press or to scroll through and select the options available for the displayed menu item.
4 Press to begin copying.
Menu itemAction
CopiesSpecify the number of copies to print.
ColorSelect a color copy or a black-and-white copy.
Print QualitySelect a print quality.
DarknessLighten or darken the copied image.
Paper SizeSpecify the size of paper loaded in the paper support.
ResizeEnlarge or reduce the size of the copied image.
Paper TypeSpecify the type of paper loaded in the paper support.
Using the Photo Card menu
1 If necessary, press repeatedly until th e light is on, or insert a memory card into the printer. For more
information, see “Inserting a memory card” on pa ge 36.
2 Press repeatedly until the menu item you want appears.
3 Press or to scroll through and select the options available for the displayed menu item.
4 Press to begin printing.
16
Menu itemAction
Print Proof SheetPrint a proof sheet:
• for all photos on the memory card
• for the most recent 20 photos
• by date
For more information, see “Printing photos stored on a memory card using
the proof sheet” on page 38.
Scan Proof SheetScan the proof sheet to print selected photos.
Print DPOFPrint photos directly from a memory card.
Note: This menu selection appears only if a valid DPOF file is present on
the memory card.
Print AllPrint all photos on the memory card using the available paper size options.
17
Learning about the software
Using the printer software
Use this softwareTo
The Imaging StudioOpen the component necessary for you to complete a task.
The All-In-One Center Preview, scan, copy, print, or fax images.
The Solution CenterFind troubleshooting, maintenance, and cartridge ordering information.
Print PropertiesSelect the best print settings for the document you are printing.
The Photo EditorEdit photos and graphics.
Fast PicsTransfer digital photos from a memory card or a PictBridge-enabled digital camera to the
computer.
The Web ToolbarCreate printer-friendly versions of an active Web page.
Using the Imaging Studio
The Imaging Studio buttons link to software and information that help you with the following tasks:
• Printing, browsing, or sharing photos
• Using photos from a memory card
• Printing an album page
• Scanning and editing text using OCR
• Scanning, copying, or faxing
• Finding our Web site
• Finding tips on using the software
• Finding maintenance and troubleshooting infor mation
To open the Imaging Studio, use one of these methods:
Method 1Method 2
From the desktop, double-click the Imaging Studio
icon.
Click the Imaging Studio button for the task you want to complete.
ClickToDetails
Print photosPrint common photo sizes from saved images
1 Click Start Programs or All Programs Lexmark
3400 Series.
2 Select Imaging Studio.
on the computer.
18
ClickToDetails
Share photosE-mail images or photos which are stored on
the computer.
Use memory card photosSave or print photos from an inserted memory
card.
Browse photosView photos saved on the computer.
Print an album pagePrint an album or scrapbook page with various
photo sizes.
Scan & edit text (OCR)Use Optical Character Recognition (OCR) to
scan a document to a word processor so you
can edit the text.
ScanSca n a ph oto or document.
Copy
• Copy photos or documents.
• Enlarge, reduce, or change other features
before printing.
FaxFax a document or an image saved on the
computer.
Access the WebVisit our Web site.
Learn more about what you can do with this software.
Find maintenance and troubleshooting information and tools to keep the printer
working properly.
19
Using the All-In-One Center
Opening the All-In-One Center
Use the All-In-One Center software to scan, copy, and fax documents.
To open the All-In-One Center, use one of these methods:
Method 1Method 2
From the desktop, double-click the Imaging Studio
icon, and then click the Scan or Copy button.
Using the Scanning & Copying tab
From hereYou can
Scan
Copy
• Select a program to send a scanned image to.
• Select what type of image is being scanned.
• Select the scan quality.
Note: Click See More Scan Settings to view all settings.
• Select the quantity and color of copies.
• Select a quality setting for copies.
• Select a blank paper size.
• Select the size of the original document.
• Lighten or darken copies.
• Enlarge or reduce copies.
Note: Click Display Advanced Copy Settings to view all settings.
1 Click Start Programs or All Programs Lexmark
3400 Series.
2 Select All-In-One Center.
20
From hereYou can
Creative Tasks
• Print
– Repeat an image several times on one page.
– Enlarge or reduce an image.
– Print an image as a multiple-page poster.
• Share
– E-mail an image.
– Fax using your computer modem.
• Save
– Save an image on your computer.
– MagiChop—Save multiple photos.
• Edit
– Edit text found in a scanned document (OCR).
– Modify an image with a photo editor.
Preview
• Select a region of the previewed image to scan or copy.
• View an image of what will be printed or copied.
Note: For more information about the Scanning & Copying tab, click Help in the top center of the screen.
Using the Saved Images tab
Use the Saved Images tab to perform tasks with images that are saved on the computer.
From hereYou can
Preview
• Show or create folders.
• Preview and select images.
• Rename, delete, or edit selected images.
Open WithSelect where to send the saved images.
Photo Prints
Creative Tasks
Click Next to print selected photos in Fast Pics.
• Print
– Print an album page with various photo sizes.
– Enlarge or reduce an image.
– Print an image as a multiple-page poster.
• Share
– E-mail an image.
– Fax using your computer modem.
• Edit
– Edit text found in a scanned document (OCR).
– Modify an image with a photo editor.
Note: For more information about the Saved Images tab, click Help in the top center of the screen.
21
Using the Maintain/Troubleshoot link
The Maintain/Troubleshoot link provides you with direct links to the Solution Center.
1 Click Start Programs or All Programs Lexmark 3400 Series.
2 Select All-In-One Center.
3 Click Maintain/Troubleshoot.
4 Select from these topics:
• Maintain or fix quality problems
• Troubleshoot problems
• Device status and ink level
• More printing ideas and how to's
• Contact information
• Advanced
• View the software version and copyright in fo rma tion
Using the Solution Center
The Solution Center provides help, as well as information about the printer status and ink level.
To open the Solution Center, use one of these methods:
Method 1Method 2
From the desktop, double-click the Imaging Studio
icon, and then click the Maintain/Troubleshoot button.
1 Click Start Programs or All Programs
Lexmark 3400 Series.
2 Select Solution Center.
The Solution Center consists of six tabs:
From this tabYou can
Printer Status (Main dialog)
• View the status of the printer. For example, while printing, the
status of the printer is Busy Printing.
• View the ink level of the print cartridge.
How ToLearn how to:
• Print, scan, copy, and fax.
• Find and change settings.
• Use basic features.
• Print projects such as banners, photos, envelopes, cards, iron-on
transfers, and transparencies.
• Find the electronic guide for more information.
Troubleshooting
• Learn tips about the current status.
• Solve printer problems.
22
From this tabYou can
Maintenance
• Install a print cartridge.
Note: Wait until scanning is complete before installing a new print
cartridge.
• View shopping options for a new cartridge.
• Print a test page.
• Clean to fix horizontal streaks.
• Align to fix blurry edges.
• Troubleshoot other ink problems.
Contact InformationLearn how to contact us by telephone or on the World Wide Web.
Advanced
• Change the appearance of the Printing Status window.
• Turn printing voice notification on or off.
• Change network printing settings.
• Share information with us regarding how you use the printer.
• Obtain software version information.
Note: For more information, click Help in the lower right corner of the screen.
Using Print Properties
Opening Print Properties
Print Properties is the software that controls the printing function when the printer is connect ed to a computer. You
can change the settings in Print Properties based on the type of project you want to create. You can open Print
Properties from almost any program:
1 With a document open, click File Print.
2 From the Print dialog, click Properties, Preferences, Options, or Setup.
Using the Save Settings menu
From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You
can save up to five custom settings.
23
Using the I Want To menu
The “I Want To” menu contains a variety of task wizards (p rinting a photo, an envelope, a banner, a poster, or printing
on both sides of the paper) to help you select the correct print settings for a project.
Using the Options menu
Use the “Options” menu to make changes to the Quality Options, Layout Options, and Printing Status Options
settings. For more information on these settings, open the tab dialog from the menu, and then click the Help bu tton
on the dialog.
The “Options” menu also provides direct links to different parts of the Solution Center as well as software version
information.
Using the Print Properties tabs
All of the print settings are on the three main tabs of the Print Properties softwa re: Quality/Copies, Paper Setup, an d
Print Layout.
TabOptions
Quality/Copies
• Select a Quality/Speed setting.
• Select a Paper Type.
• Customize how the printer prints several copies of a single print job:
collated or normal.
• Choose Automatic Image Sharpening.
• Choose to have the last page printed first.
Paper Setup
• Specify the size of paper loaded.
• Select the orientation of the document on the printed page: portrait or
landscape.
Print Layout
• Select the layout you want to print.
• Choose to print on both sides of the paper, and select a duplexing
preference.
Note: For more information about these settings, right-click a setting on the screen, and then select What's This?
Using the Photo Editor
Use the Photo Editor software to edit graphics or photos.
1 Click Start Programs or All Programs Lexmark 3400 Series.
2 Select Photo Editor.
3 Click File Open to select the image you want to edit.
4 Edit the image with the available tools.
Notes:
• You can edit only one image at a time.
• Move the mouse pointer over the tool for a description.
• To undo or redo changes, click the corresponding arrow next to Undo in the top center of the screen. You
can reverse multiple changes.
24
5 Click File Save as.
6 Enter a file name and file type, and then click Save.
From this sectionYou can
Quick Fixes
Image Adjust
Image Size
Drawing Tools
• Remove the red-eye effect caused by light reflection.
• Fix the photo with one click.
• Colorize the image using antiquing or sep i a to ne s.
• Crop the image.
• Rotate the image.
• Flip the image.
• Adjust the color depth.
• Adjust the color balance.
• Colorize the image.
• Adjust the Brightness/Contrast.
• Adjust the blur.
• Adjust the sharpness.
• Despeckle (blur) the image to remove dust and scratches.
• Adjust the exposure.
• Balance color groupings.
• Change the units of measurement.
• Resize the image.
• Crop the image.
• Select an area by dragging a box around it. Use this for text box placem ent
and cutting and copying areas.
• Add text.
• Fill pixels with color.
• Draw with a pencil tool.
• Draw with a line tool.
• Erase areas.
• Paint areas with a paintbrush tool.
• Pick up a color using the eyedropper.
Using the Web Toolbar
The Lexmark Web Toolbar lets you create pr inter-friendly Web pages.
Note: The Lexmark Web Toolbar launches automatically when you browse the Web using Microsoft Windows
Internet Explorer version 5.5 or later.
25
ClickTo
• Select Page Setup options.
• Select Options to customize the toolbar appearance or se lect a different setting
for printing photos.
• Access links to the Lexmark Web site.
• Access Help for additional information.
• Uninstall the Web Toolbar.
NormalPrint an entire Web page in normal quality.
QuickPrint an entire Web page in draft quality.
Text OnlyPrint only the text of a Web page.
PhotoPrint only the photos or images on a Web page.
Note: The number of photos or images valid for printing appears next to Photos.
PreviewPreview a Web page before printing.
Using Fast Pics
Use the Fast Pics software to save or print photos from a digit al ca mera memo ry ca rd .
To open Fast Pics, insert a digital camera memory card into the printer. For more information, see “Inserting a
memory card” on page 36.
With Fast Pics, you can:
• Print photos using a computer. For more information, see “Printing photos stored on a memory card using Fast
Pics” on page 39.
• Save photos from a memory card to the computer. For more information, see “Transferring digital photos to a
computer” on page 37.
26
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