Lexmark PC User Manual
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224MS 0999-055-00306
Using your Reload CD
(If supplied)
If you encounter unrecoverable problems with your system, then this Reload CD will be able to set
your system back to how it was when you first switched it on.
However, before using this CD please ensure that, where possible, you have made back-up
copies of all your personal data as the hard drive will be set back to its factory settings, and all
data will be wiped.
Instructions
1. Log your system off
2. Insert the CD into the CD drive, then restart the PC/Notebook.
3. You will then be presented with a screen giving the following options:
R – Restore (start the restore process)
S – Repair Boot Sector (make the drive bootable)
D – Details (this gives information on when the reload was last run, which may be needed should
you call technical support)
C – Cancel (abort the reload process)
To proceed with the reload you should choose R – Restore,
If you realise you have not backed up your data then you can choose C – Cancel, which will allow
you to abort the reload process and you can then copy your data.
If you encounter an error message stating that the system is incapable of accepting this method
of reload, then please check the disk for dirt/scratches and repeat the process above to try again.
4. Once the Reload process is running it will take approximately 30 minutes depending on the size
of your hard drive.
5. Once the process has finished, please ensure that you remove the reload CD before restarting.
It is important you do this otherwise the reload process will begin again when you switch the
system back on. If during the reload process you encounter any problems then please telephone
the technical support telephone number.
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Other Information
Trouble Shooting
Reload CD
Help & Support
Hardware
Windows
Internet
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Welcome!
This User Guide will tell you all you need to know to get
your new PC up and running quickly and easily.
Please take a few moments to read through this manual
as it also explains how to use all the different parts of the
PC and will answer the questions most commonly asked
by our customers.
Whilst every care is taken to keep this manual up-to-date, some of the
features described may not be applicable to your particular system.
If this is the case, additional printed documentation may be supplied.
Alternatively, it may be in electronic format on CD or as ‘help’ files on the
hard disk drive. For the latest information you should sign up for your free
Supanet account (UK only) and visit our web site, www.supanet.com
Getting Started in Windows! . . . . . . . . . . . . . . . . . . . . . . .4
The Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
The Intellimouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
The Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Wireless Internet Keyboard and Mouse . . . . . . . . . . . . . .6
The Windows XP Desktop . . . . . . . . . . . . . . . . . . . . . . . . .7
User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Adding an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Running Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Installing Additional Software . . . . . . . . . . . . . . . . . . . . .11
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Windows XP Home Edition - Compatibility issues . . . . .12
Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Logging Off or Changing the User: . . . . . . . . . . . . . . . . .13
Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . .14
To connect to the Internet with Supanet: . . . . . . . . . . . .14
Outlook Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Building Your Own Website . . . . . . . . . . . . . . . . . . . . . . .16
Worldbuilder2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Security on the Internet . . . . . . . . . . . . . . . . . . . . . . . . .18
Anti-virus Software: . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Anti-hacker (Firewall) Software: . . . . . . . . . . . . . . . . . .18
SPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Popups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Removable Drives/Storage . . . . . . . . . . . . . . . . . . . . . . .20
The Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
CD-ROM Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
CD-Writers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
DVD-+Writers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Game Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Firewire (IEEE 1394) Ports . . . . . . . . . . . . . . . . . . . . . . .28
LAN Network Port (Ethernet) . . . . . . . . . . . . . . . . . . . . .28
Getting Help In Windows XP . . . . . . . . . . . . . . . . . . . . . .29
Electronic Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
The Reload CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
When to use the Reload CD: . . . . . . . . . . . . . . . . . . . . . .31
How to use the Reload CD: . . . . . . . . . . . . . . . . . . . . . . .31
Before Using the Reload CD: . . . . . . . . . . . . . . . . . . . . .32
The System/Driver CD . . . . . . . . . . . . . . . . . . . . . . . . . .33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Troubleshooting Modems . . . . . . . . . . . . . . . . . . . . . . . .36
Useful Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Exclusions of consequential Loss . . . . . . . . . . . . . . . . . .39
Getting Started
TABLE OF CONTENTS
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Getting Started in Windows!
Windows is the interface between you and the computer. It is pre-installed onto the
computer and has an easy to use graphical display. If you have used a PC (Personal
Computer) before and are confident in using Windows XP you can just dive straight in and
explore. You can always come back to this guide later on.
If you are new to computers this chapter will give you enough information to start using
Windows and points you to some of the many places where you can find help and advice.
The Mouse
You will need to use the mouse usually along with the keyboard in all Windows applications.
Using a Mouse
You Point the mouse by moving it to an area or item on the screen, where the on-screen
pointer changes to an arrow or a hand.
You
Left Click the mouse by pressing and quickly releasing the left mouse button on an icon
on the desktop or in a menu. Usually, the colour of the icon will change to show that it has
been selected.
• You use the
left button to select an object or function.
• You use the
right button usually to bring up a menu of choices.
Sometimes you will need to Double Click with the left button on something
to make it work:
You Double Click on an item by pressing and releasing the mouse button twice in quick
succession. This action generally will ‘open’ that item.
To ‘run’ a program, or ‘open’ a file or folder, place the mouse pointer over the item and
double click. If you double click too slowly Windows may think you have performed two
normal clicks and nothing will happen.
You can adjust the speed needed for the Double Click to work if necessary, search in the
Windows Help and Support for Double Click for more information.
Sometimes you may want to move an item from one place to another; this is
called dragging and dropping:
You drag an item by pressing and holding down the left button on the item, and then
by moving the mouse, making sure not to let go of the left button.
You drop the item by releasing the left button when you have reached
the destination.
The Intellimouse
The ‘Intellimouse’ has a wheel between the two buttons.
This wheel helps you to view pages of text in a document, or
pages on the Internet that are larger than your monitor screen.
You can rotate the wheel up and down to scroll around
a window or sometimes even zoom in and out (magnify).
Depending on the application you can click the wheel
to change the direction of the scroll or to start another function.
The Keyboard
The keyboard is very similar to a standard typewriter keyboard but may have some extra keys
for special functions:
You can use:
(A) The Function Keys or ‘F’ Keys:
The ‘F1’ to ‘F12’ keys along the top
of the keyboard are used as a quick way
of performing specific tasks such as
printing a document, summoning the
on-screen help menu, or saving a file.
(B) The ‘Cursor’ or ‘Arrow Keys’:
This is used for moving the cursor or highlight.
(C) The ‘Esc’ or ‘Escape’ key:
These are used to exit, or ‘escape’, from a menu or application.
(D) The ‘Windows’ key:
This is used to bring up the ‘Start’
menu on the Windows desktop.
(E) The ‘Right Click’ key:
This is used to open a menu
of additional functions.
(F) The ‘Space Bar’:
This long bar at the bottom is usually
used to create spaces between words or letters in a document.
(G) The ‘Delete’ key:
This key allows you to delete letters or words, or even whole paragraphs in a document.
(H) The ‘Carriage Return’ Key:
The ‘Return’ key can be used to create a new line when typing a document, just like a normal
typewriter. It can also be used to select ‘OK’ (Yes) whenever an application asks for input.
The Euro symbol:
On most keyboards this can be accessed by pressing the number ‘4’ key located just
underneath the ‘Function Keys’ whilst simultaneously holding down the ‘Ctrl’ key which is
located at the bottom right of the keyboard and the ‘Alt’ key which is near the ‘CTRL’ key or by
holding down ‘Alt Gr’ which is to the right of the long ‘space bar’ and pressing the number ‘4’.
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Wireless Internet Keyboard and Mouse
Some PCs are supplied with this type of keyboard
Connecting to the computer:
• Make sure the computer is turned off.
• Plug the receiver unit leads into the keyboard
and mouse ports at the back of the PC.
• Try to locate the receiver unit away from any electrical
devices, including the PC.
• Turn on the computer.
Batteries:
• Insert two AA batteries inside the battery
compartment of the keyboard.
• Insert two AAA batteries inside the battery
compartment of the mouse.
The Location of Keyboard and Mouse ID setting:
• The receiver unit ID switch is on the top of the receiver.
• The keyboard ID switch is on the underside of the keyboard.
• The mouse ID switch is on the underside of the mouse.
To initialize the keyboard and mouse:
• For best results make sure the receiver and mouse/keyboard are close together.
• Press and release the receiver unit ID switch.
• Then within five seconds press and release the
keyboard ID switch.
• Press and release the receiver unit ID switch.
• Then within five seconds press and release the
Mouse ID switch.
! Note: If either the mouse or keyboard are not working, repeat all steps from
the beginning.
Check that the batteries are correctly installed. Please replace batteries if necessary.
! NOTE: The model shown above may not be the model provided with your PC. For further
information refer to the keyboard and mouse setup guide included with your order.
The Windows XP Desktop
After preparing Windows and setting up your Internet account, your Desktop will look
something like this.
! NOTE: To speed things up a bit, from now on, if you are not advised specifically to Double
Click with the mouse, or Right Click, then assume all Clicks are single Left Clicks, which are
performed with the Left Mouse Button.
Everything Starts from the Desktop:
With the mouse, click the ‘Start’ button to bring up a menu of programs and applications.
If you cannot see the program you want in this menu, click on ‘All Programs’ to reveal the rest
of the programs and further menus.
If you move the mouse over an icon or button on the desktop and without clicking leave the
mouse to hover a Windows Popup will give you information about what it is, these Popups are
called Screen Tips.
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User Accounts
Each user of the PC can have:
• A personal account, with a logon name and password.
• A personal folder to store their documents.
• Personalised desktop settings and appearance.
There are two types of account:
Administrator Account:
The first account setup in Windows XP has Administrator privileges.
The Administrator is usually a parent or a responsible person who is in charge of the PC.
Accounts created with administrator privileges can:
• Create, change and delete all user accounts.
• Make changes to the PC that will affect all the users of that computer.
• Install programs and have access to all files on the computer.
Limited Account:
A Limited account is best for children or occasional users of the PC.
• Users with this type of account can:
• Change their own account details only.
• Change their own desktop settings.
• View their own files or those in the shared files folder only.
Limited users may not be able to install some programs.
! NOTE: You do not have to set up multiple users if you do not want to. Without them, the PC
will start up using the logon name you supplied during initial Windows setup.
Adding an account
From the Desktop
• Choose 'Start’,’ Control Panel’ and 'User Accounts'.
• Click on 'Create a new account' and then, type in a name for the Account.
• Choose an Administrator or Limited Account.
Creating a password
If required, click on 'Create password' and follow the on-screen instructions.
! NOTE: Remember that passwords are case sensitive – the PC will see ‘password',
'PASSWORD' and 'Password' as three different words.
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Running Programs
Click ‘Start’ for the program menu.
From here you can:
• Launch Internet Explorer or Outlook Express.
• See your most recently used programs.
• Open your personal
‘My Documents’ folders.
Click on
‘All Programs’ to see the other
programs on your hard drive.
For example:
• Click on ‘Start’ to load Tour Windows XP
• Move the pointer to
‘All Programs’
• Move to ‘Accessories’
• Click on ‘Tour Windows XP’ to start the tour.
• Click on the
‘Exit’ button to stop the preview at any time.
! NOTE: Certain programs are for use on versions of Windows released prior to XP. These
programs may need to be run in Compatibility Mode to ensure correct operation.
Type ‘Compatibility Mode’ into the XP Help and Support page for further details. This can be
launched from the Start Menu, or by pressing F1.
Installing Additional Software
You need to install any extra software on CD-ROM supplied or bought at a later date onto your
computer before you can use it. You should always follow the instructions supplied with the
software.
! NOTE: Only users with Administrator accounts should install software. Programs may not
install correctly from Limited accounts.
Most Windows CD-ROM disks will automatically start to play or ‘auto-play’ when you put the
disk in the drive. If the currently logged on user has only a Limited account this screen
appears. Select an account that has Administrator privileges before installing the software.
General advice on Installing Windows Applications:
• Close any Windows programs that may be running.
• Insert the CD-ROM disk containing your new software.
• Click on ‘Start’ and then ‘Control Panel’.
• Double Click on the ‘Add/Remove Programs’ icon.
• Click on the ‘Add new programs’ button.
• Choose ‘Add a program from floppy disk or CD-ROM’.
• Click ‘Next’ to install the software onto your PC.
• Click on the ‘Finish’ button to finish the installation.
Follow the instructions that appear on screen and accept the default locations the software
suggests, or follow the recommended instructions in the software manual.
! NOTE: After they have been installed most programs will create their own entries under
‘Start’ and ‘All Programs’ which you need to click on to run your new software.
Installing Games Software:
You can load and run most new and recent games in Windows but always follow the
instructions provided with the game for installation and troubleshooting advice.
Requirements
First check the system requirements of any game:
(RAM) Memory: e.g. 256MB
(CPU) Processor speed: e.g. 800Mhz
Graphics card: e.g. 32MB 3D Accelerator
Version of Windows: e.g. Windows98, Millennium, Windows XP.
Compatibility: e.g. Not Compatible with Windows NT 4.
Additional Software e.g. DirectX v8.1
Some game manufacturers supply two sets of specifications, one is the bare minimum and
the other is recommended for the game to play at its best.
Games software requires more and more power as time goes by, and at some point you may
need to upgrade your graphics card for these games to work properly, you may also need to
upgrade other components such as RAM, CPU or even Hard Drive Space to install the games.
Should you require an upgrade please contact our technical advisors using the number
supplied in your warranty pack.
Microsoft Direct X:
DirectX is pre-loaded on your PC as standard. Some older games may also be supplied with a
version of Direct X and you may be asked if you wish to load this during the installation
process. To check what version of Direct X you have on your system, Click on ‘Start’, ‘Run’ and
type in ‘dxdiag’ this will open the Direct X diagnostics tool and the version number should be
displayed on the first tab.
! IF IN DOUBT ALWAYS SAY 'NO' TO INSTALLING DIRECT X.
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