Contents
Understanding your printer ..............................................7
Printer parts .................................................................................. 7
Control panel .............. ....... ............................................................ 8
Loading paper ..................................................................10
Supported photo paper types ......................................................10
Loading the photo paper .............................................................10
Inserting memory cards ..................................................11
Supported memory cards ............................................................11
Inserting memory cards ..............................................................12
Printing from a memory card ..........................................13
Step 1: Load photo paper ........................................................... 13
Step 2: Insert a memory card ......................................................13
Step 3: View your photos ............................................................ 13
Step 4: Select a photo to print .....................................................13
Step 5: Customize the photo .......................................................14
Step 6: To select another photo, repeat steps 4 and 5. ..............14
Step 7: Print photo(s) ..................................................................14
Step 8: Remove the memory card ..............................................14
3
Printing from a digital camera ........................................15
Customizing your photo prints .......................................16
Printing an index page ................................................................ 16
Printing all photos ....................................................................... 16
Printing a photo in black and white .............................................17
Cropping a photo ........................................................................ 18
Adjusting the brightness ..............................................................19
Adjusting the number of prints ....................................................20
Viewing slide show ......................................................................21
Printing DPOF selection ..............................................................21
Customizing your printer settings .................................22
Changing the blank paper size ......................... ....... ...... ....... ...... 22
Changing the blank paper type ............ ....... ...... ....... ...... ....... ...... 22
Changing the print quality ...........................................................23
Adjusting preview before print .....................................................23
Changing the control panel display langu age ... ....... ...... ....... ...... 23
Changing the power save .................... ....... ...... ....... ...................24
Clearing photo settings ...............................................................24
Restoring factory defaults ...........................................................25
Traveling with your printer ..............................................26
Before you travel .........................................................................26
Packing the printer ......................................................................26
Unpacking the printer ..................................................................28
Maintaining your print cartridge .....................................30
Checking the ink level status ......................................................30
4
Refilling the print cartridge ..........................................................30
Ordering supplies ........................................................................30
Replacing the print cartridge ....................................................... 31
Aligning the print cartridge ..........................................................34
Cleaning the print cartridge nozzles ............................................34
Printing a test page .....................................................................35
Troubleshooting ...............................................................36
Setup troubleshooting .................................................................37
Print troubleshooting ...................................................................38
Improving print quality .................................................................40
Jams and misfeeds troubleshooting ...........................................43
Memory card and PictBridge troubleshooting .............................44
Error messages troubleshooting .................................................45
Finding more information ............................... ..... ..... .... ..47
Notices .............................................................................. 48
Index ..................................................................................51
5
6
Understanding your pr inter
Printer parts
8
1
7
2
6
3
5
4
# Part Purpose
1 Paper support Load paper into the printer.
2 Carry handle Tran sp orting the printer.
3 Access cover Install or replace print cartridge.
4 PictBridge port Connect a PictBridge-enabled digital camera to the
printer. Us e the con trols on th e ca mera to select and
print your photos.
5 Memory card slots Insert memory cards.
6 Paper exit Allows paper to exit after printing is complete.
7 Control panel
display
8 Control panel Operate the printer. For more details, see “Control
Preview photos on your memory card and check the
status of the printer.
The display has 4 positions: flat, 25°, 50°, and 90°.
panel” on page 8
7
1
# Part Purpose
1 Power supply cord port Install the provided power supply cord.
Control panel
8
1
2
7
65
# Button Purpose
1Menu • Display the Pho to menu.
2 Stop/Clear • Deselect the displayed photo for printing.
• Stop the print job.
4
3
8
# Button Purpose
3 Start Begin printing the selected photos.
4 Power Turn the printer on and off.
5 Up arrow • Scroll through menu options.
• Change the selected are a when cropping an
image.
• Skip forward through the pictures on the
memory card 10 at a time.
Down arrow • Scroll through menu options.
• Change the selected are a when cropping an
image.
• Skip backward through the pictures on the
memory card 10 at a time.
Right arrow (+) • Increase the number of prints.
• Change the selected are a when cropping an
image.
• Increase the value of a menu item.
• Display the next picture on a memory card.
Left arrow (-) • Decrease the number of prints.
• Change the selected are a when cropping an
image.
• Decrease the value of a menu item.
• Display the previous picture on a memory
card.
6 Number of Prints • Change the number of photos you want to
7 Rotate Rotate the image on the control panel display
8 Select • Choose a menu option.
print.
• Change the siz e of the g reen cr op bo x when
cropping an image.
90° counterclockwise for easier viewing.
• Choose a displayed photo for printing.
9
Loading paper
Supported photo paper types
Type Size Usage
Photo/Glossy
cards
Card stock Index card: 4 x 6 inches
Note: Do not load more than 25 sheets into the paper support.
Photo paper: 4 x 6 inches
(102 x 152 mm)
Hagaki card: 3.9 x 5.8 inches
(100 x 148 mm)
A6 card: 4.1 x 5.8 inches
(105 x 148 mm)
(102 x 152 mm)
Print photos
Print photos
Print photos
Print test pages and cartridge
maintenance pages
Loading the photo paper
1 Lift the paper support.
2 Load the photo paper into the paper support with the print side
facing you.
Note: Do not force the photo paper into the printer.
10
Inserting memory car ds
Supported memory cards
Note: Your card manufacturer may differ from the ones
pictured.
Microdrive
SmartMedia
CompactFlash Ty pe I and Type II
Secure Digital (SD)
MultiMedia Card
Memory Stick
Memory Stick PRO
Memory Stick Duo (with adapter)
Memory Stick PRO Duo (with adapter)
xD Picture Card
(up to 512MB)
11
Inserting memory cards
The memory card reader has two slots to accommodate different size
memory cards. A small light turns on when a memory card is inserted. The
light blinks to indicate the memory card is being read or is transmitting
data.
Warning: Do not remove the memory card while the light is
blinking.
Slot Memory card Installation
Left slot • Secure Digital
• SmartMedia
• MultiMedia
• Memory Stick
• Memory Stick PRO
• Memory Stick Duo
(with adapter)
• Memory Stick PRO
Duo (with adapter)
• xD Picture Card.
Right slot • CompactFlash Type I
and Type II
• Microdrive
Note: Y our printer recognizes only one digital media source for
photos at a time.
12
• Insert card with brand name
label face up.
Note: If you are using
SmartMedia cards, mak e sure the
gold contact area faces up.
Note: If you are using a Memory
Stick Duo or Memory Stick PRO
Duo card, be sure to connect it to
the adapter that came with the
card before inserting it in the slot.
• If you have an arrow on your
card, make sure it points
toward the printer.
• The name label faces up.
• If you have an arrow on your
card, make sure it points
toward the printer.
Printing from a memory card
Step 1: Load photo paper
Note: For help loading photo paper and a list of supported
paper types, see page 10.
Step 2: Insert a memory card
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears.
Step 3: View your photos
1 Press the down arrow to highlight Slide Show.
2 Press Select.
Each photo will appear on the display for five seconds. To skip
ahead, press the right arrow button. T o go back, press the left arrow
button.
3 Press Stop/Clear when you are ready to select the photos you want
to print.
Step 4: Select a photo to print
1 Press the right or left arrow buttons to scroll to the photo you want
to print.
Note: For easier viewing, press
the display 90° counterclockwise.
2 Press Select.
13
Rotate to rotate the image on
Step 5: Customize the photo
You can adjust the photo settings before you print. If you want to:
• Crop the photo, see page 18.
• Adjust the brightness, see page 19.
• Change the number of prints, press Number Of Prints.
• Change the print quality, see page 23.
• Change the blank paper size, see page 22.
Step 6: To select another photo, repeat steps 4 and 5.
When you are finished selecting your photo(s), continue with step 7.
Step 7: Print photo(s)
Press Start.
If Preview before Print is on, a preview of the print job is first displayed.
Press
Start again to print the photo.
If Preview before Print is off, the photo prints immediately.
Note: To adjust the Preview setting, see page 23.
Step 8: Remove the memory card
Warning: Do not remove the memory card while the light is
blinking. The light blinks to indicate the memory card is
being read or is transmitting data.
14
Printing from a digital camera
You can connect a PictBridge-enabled digital camera to your printer and
use the buttons on the camera to select and print your photos:
1 Insert one end of the USB cable into the camera.
Note: Use only the USB cable that came with your camera.
2 Insert the other end of the cable into the PictBridge port on the front
of the printer.
3 Refer to the instructions included with your camera for PictBridge
connection and usage informati on.
Note: Make sure the PictBridge-enabled digital camera is set
to the correct USB mode. Refer to the camera
documentation for more information.
15
Customizing your photo prints
Printing an index page
1 Load photo paper.
2 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears.
3 Press Menu.
The Photo menu appears.
4 Press the down arrow button until you highlight Print Index
Page.
5 Press Select.
If Preview before Print is on, a preview of the print job is first
displayed. Press
Start to print the index page.
If Preview before Print is off, the index page prints immediately.
Note: To adjust the Preview setting, see page 23.
Printing all photos
1 Load photo paper.
2 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears.
16
3 Press the down arrow button until you highlight Print All
Photos.
4 Press Select.
If Preview before Print is on, a preview of the print job is first
displayed. Press
If Preview before Print is off, the photos print immediately.
Note: To adjust the Preview setting, see page 23.
Start to print the photos.
Printing a photo in black and white
1 Load photo paper.
2 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears with View Photos or Print
highlighted.
3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want
to adjust.
5 Press Select.
6 Press Menu.
The Photo menu appears.
7 Press the down arrow button until you highlight Print Color.
8 Press the right arrow b utton until you highlight Black & White.
9 Press Select.
To adjust other photos, repeat steps 4–8.
10 Press Start to print the photo(s).
17
If Preview before Print is on, a preview of the print job is first displayed.
Press
Start again to print the photo.
If Preview before Print is off, the photo prints immediately.
Note: To adjust the Preview setting, see page 23.
Cropping a photo
1 Load photo paper.
2 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears with View Photos or Print
highlighted.
3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want
to adjust.
5 Press Menu.
The Photo menu appears.
6 Press the down arrow button until you highlight Crop.
7 Press Select.
8 Adjust the green crop box over the photo.
Press the arrow buttons to move the crop box.
Press
Number Of Prints to change the size of the crop box.
9 Press Select to accept your changes.
To adjust other photos, repeat steps 4–9.
10 Press Start to print the photo(s).
If Preview before Print is on, a preview of the print job is first displayed.
Press
Start again to print the photo.
18
If Preview before Print is off, the photo prints immediately.
Note: To adjust the Preview setting, see page 23.
Adjusting the brightness
1 Load photo paper.
2 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears with View Photos or Print
highlighted.
3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want
to adjust.
5 Press Menu.
The Photo menu appears.
6 Press the down arrow button until you highlight Brightness.
7 Press Select.
8 Press the right or left arrow buttons to adjust the brightness of the
photo.
9 Press Select to accept your changes.
To adjust other photos, repeat steps 4–9.
10 Press Start to print the photo(s).
If Preview before Print is on, a preview of the print job is first displayed.
Press
Start again to print the photo.
If Preview before Print is off, the photo prints immediately.
Note: To adjust the Preview setting, see page 23.
19
Adjusting the number of prints
1 Load photo paper.
2 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears with View Photos or Print
highlighted.
3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want
to adjust.
5 Press Number Of Prints until you reach the desired quantity.
To adjust the number of prints of other photos, repeat steps 4 and 5.
6 Press Start to print the photo(s).
If Preview before Print is on, a preview of the print job is first displayed.
Press
Start again to print the photo.
If Preview before Print is off, the photo prints immediately.
Note: To adjust the Preview setting, see page 23.
20
Viewing slide show
1 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears.
2 Press the down arrow button until you highlight Slide Show.
3 Press Select.
4 Press Stop/Clear when you are ready to select the photos you want
to print.
Printing DPOF se lec t ion
The Digital Print Order Format (DPOF) is an option available on some
digital cameras. If you take pictures with a camera that supports DPOF,
you can specify which photos to print and the number of copies of each
photo while the memory card is still in the camera.
1 Load photo paper.
2 Insert a memory card.
Note: If you are unsure of what type of memory card you hav e,
see page 11.
The I Want To... menu appears.
3 Use the down arrow button to highlight Print DPOF Selection.
4 Press Select.
If Preview before Print is on, a preview of the print job is first displayed.
Press
Start to print the DPOF selections.
If Preview before Print is off, the DPOF selections print immediately.
Note: To adjust the Preview setting, see page 23.
21
Customizing your printer settings
Adjustments made to the settings in this section will remain in effect until
you adjust the settings again or until you reset the factory default settings.
Changing the blank paper size
The factory default setting is 4x6.
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Blank Paper
Size.
3 Press the right or left arrow buttons to scroll through the paper
sizes.
Your choices are 4x6, A6, and Hagaki.
4 Press Select to save your choice.
Changing the blank paper type
The factory default setting is Glossy.
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Paper Type.
3 Press the right or left arrow buttons to scroll through the paper
types.
Your choices are Glossy, Plain, and Coated.
4 Press Select to save your choice.
22
Changing the print quality
The factory default setting is Automatic.
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Print Quality.
3 Press the right or left arrow buttons to scroll through the print quality
settings.
Your choices are Draft, Normal, and Photo.
4 Press Select to save your choice.
Adjusting preview before print
The factory default setting is On.
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Preview before
Print.
3 Press the right or left arrow buttons to scroll through the settings.
Your choices are On and Off.
4 Press Select to save your choice.
Changing the control panel display language
The factory default setting is English.
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you have reached the last item.
23
3 Press the up arrow button twice.
4 Press the right or left arrow buttons to scroll through the languages.
5 Press Select to save your choice.
Changing the power save
The factory default setting is 20 Min.
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Power Save.
3 Press the right or left arrow buttons to scroll through the settings.
Your choices are Immediately, 10 Min, 20 Min, and 30 Min.
4 Press Select to save your choice.
Clearing photo settings
This option lets you adjust when the current photo settings are cleared.
The settings that are affected are Number of Copies and Brightness. The
factory default setting is After 2 Minutes.
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Clear Settings
When.
3 Press the right or left arrow buttons to scroll through the settings.
Your choices are Never and After 2 Minutes.
4 Press Select to save your choice.
24
Restoring factory defaults
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Restore
Settings.
3 Press Select.
25
Traveling with y our printer
Before you travel
When traveling with your printer, make sure you bring the following items:
• Photo paper.
• Extra print cartridge if you expect to do a lot of printing. For
compatible print cartridges, see “Ordering supplies” on page 30.
• A memory card for photos or a PictBridge-enabled camera with a
USB cable . Fo r compat ible memory cards, s ee “Supported memory
cards” on page 11.
Packing the printer
1 Turn the printer off.
2 Remove all photo paper from the paper support.
3 Close the paper support.
4 Remove any memory cards f rom the memory card slot s.
26
5 Disconnect the power cord.
1
6 Raise the carry hand le.
2
Note: When traveling with your printer, it is not necessary to
remove the print cartridge.
Warning: Always travel with the printer in the upright position.
27
Unpacking the printer
1 Place the printer on a flat, level surface.
2 Lower the carrying handle.
3 Connect the power cord.
2
1
4 Press Power. Make sure the power light and display are on.
5 Lift the paper support.
28
6 Load photo paper.
The printer is now ready to print your photos. Insert a memory card
containing photos or connect your PictBridge-enabled camera to the
printer.
29
Maintaining your print cartridge
Checking the ink level status
1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Ink Levels.
3 Press Select.
Note: Press
If you need to order a new print cartridge, see “Ordering supplies” on
page 30.
Stop/Clear to return to the previous menu.
Refilling the print cartridge
Lexmark’s warranty does not cover the repair of failures or damage caused
by a refilled cartridge. We do not recommend use of a refilled cartridge.
Refilling a cartridge can affect print quality and cause damage to the
printer. Use Lexmark supplie s for the best results . Se e “Ordering supplies”
on page 30.
Ordering supplies
To order printer supplies or to locate a dealer near you, contact the
Lexmark Web site at www.lexmark.com.
Color print cartridges
• 33 • 35
30
Replacing the print cartridge
Removing a used print cartridge
1 If the printer is off, press the Power button.
2 Open the access cover.
3 Press down on the cartridge lever to open the cartridge lid.
31
4 Remove the old cartridge.
Installing a print cartridge
1 If you are installing a new print cartridge, remove the sticker and
transparent tape from the bottom of the print cartridge.
1
2
Warning: Do not touch the gold contact area on the back or the
nozzles on the bottom of the cartridge.
2 Unless it is already open, press down on the cartridge lev er to open
the cartr idg e lid .
32
3 Insert the cartridge.
4 Snap the lid closed.
5 Close the access cover.
6 Load a blank 4x6 index card into the paper support.
7 When prompted on the display, press Select to print the cartridge
alignment page.
Note: You may discard this page after it prints.
33
Aligning the print cartridge
1 Load a blank 4x6 index card.
2 Press Menu.
The Photo menu appears.
3 Press the down arrow button until you highlight Align
Cartridge.
4 Press Select.
Note: Discard the index card after it prints.
Cleaning the print cartridge nozzles
1 Load a blank 4x6 index card.
2 Press Menu.
The Photo menu appears.
3 Press the down arrow button until you highlight Clean
Cartridge.
34
4 Press Select.
Note: Discard the index card after it prints.
Printing a test page
1 Load a blank 4x6 index card.
2 Press Menu.
The Photo menu appears.
3 Press the down arrow button until you highlight Print Test
Page.
4 Press Select.
Note: Discard the index card after it prints.
35
Troubleshooting
Category Purpose
“Setup troubleshooting” on page37 Resolves issues that occur during the
initial printer setup.
“Print troubleshooting” on page 38 Resolves issues that occur while
printing.
“Improving print quality” on page 40 Resolves is sues with t he print quality o f
your photos.
“Jams and misfeeds troubleshooting”
on page 43
“Memory card and PictBridge
troubleshooting” on pag e44
Resolves issues with paper jams and
misfeeds.
Resolves issu es that occ ur whil e us ing
memory cards and PictBridge-enabled
cameras.
“Error messages troubleshooting” on
page 45
Resolves issu es w ith error messages
on the display.
36
Setup troubleshooting
Symptom Diagnosis Solution
Incorrect language
appears on the
display
Did you select the wrong
language during the initial
printer setup?
See “Changing th e control
panel display language” on
page 23.
The Power light is
not lit
Alignment page or
test page will not
print
Is the power supply pushed
all the way into the printer?
Is the printer connected to a
working electrical outlet?
Is the printer on? Press the Power button. If
Do you see an error
message?
Did you remove the
transparent tape from the
bottom of the print
cartridge?
Is the print cartridge
installed properly?
1 Disconnect the power
supply cord from the wall
outlet, and then from the
printer.
2 Reconnect the power
supply cord by pushing it
all the way into the wall
outlet and the connector
on the printer.
3 Press the Power button.
1 Connect the printer to an
electrical outlet that other
electrical devices have
been using.
2 Press the Power button.
the Power light does not
come on, see “The Power
light is not lit” on page 37.
See “Error messages
troubleshooting” on page 45.
Remove the print cartridge,
check for the transparent
tape and then reinsert it.
See “Replacing the print
cartridge” on page 31.
Is the photo paper loaded
correctly?
37
See “Loading the photo
paper” on page 10.
Print troubleshooting
Symptom Diagnosis Solution
Poor photo quality
Including:
• Blank page
• Dark print
• Faded print
• Incorrect colors
• Light and dark
bands in print
• Skewed lines
• Smudges
• Streaks
• White lines in print
Are you using th e correct
print quality setting?
Did the ink completely
dry on the photo paper
before you moved it?
Is the photo paper
wrinkled?
Are the printer settings
adjusted to the correct
paper size?
Try using a different print
quality setting. For help,
see “Changing the print
quality” on page23.
Allow the ink some time
to dry completely before
handling the print.
Use a new piece of photo
paper that is straight and
unwrinkled.
Select the correct paper
size. See “Changing the
blank paper size” on
page 22.
Is the print cartridge
aligned properly?
Has the print cartridge
been properly
maintained?
Is the cartridge out of
ink?
See “Aligning the print
cartridge” on page 34.
See “Improving print
quality” on page40.
1 Check the status of
the ink cartridge. See
“Checking the in k lev el
status” on page30.
2 If the ink level is low,
replace the ink
cartridge. See
“Replacing the print
cartridge” on page 31.
38
Symptom Diagnosis Solution
Poor quality at the edges
of the page
Printer does not print or
respond
Slow print speed Are you using the highest
Are you using th e correct
paper size with the size
you selected in the
printer?
Is the printer on? Press the Power button.
Do you see an error
message?
Is the print cartridge
installed properly?
print quality resolution ?
The pri nter supports
three paper sizes: 4x6,
A6, and Hagaki.
1 Verify the paper size
you are using.
2 Verify the printer
setting matches your
paper size. See
“Changing the blank
paper size” on
page 22.
If the Power light does
not come on, see “The
Power light is not lit” on
page 37.
See “Error messages
troubleshooting” on
page 45.
Remove the print
cartridge, check f or
transparent tape and
then reinsert. See
“Replacing the print
cartridge” on page 31.
Reduce the print quality
resolution. See
“Changing the print
quality” on page23.
Note: Draft and Normal
print more quickly than
Best.
39
Improving print quality
Basic solutions
If you are not satisfied with the print quality of your document, make sure
you:
• Use the appropriate paper size for your print. See “Changing the
blank paper size” on page 22.
• Select a higher print quality. See “Changing the print quality” on
page 23.
Advanced solutions
If your photo still does not have the print quality you want, follow these
steps:
1 Align the print cartridge. See page 34.
If print quality has not improved, continue to step 2.
2 Clean the print nozzles. See page 34.
If print quality has not improved, repeat step 2 up to two more times
before continuing to step 3.
3 Reinsert the print cartridge. See page 41.
If print quality has not improved, continue to step 4.
4 Wipe the print cartridge nozzles and contacts. See page 41.
If print quality has not improved, repeat step 4 up to two more times.
5 If print quali ty is stil l not sat isf ac tory, replace the prin t cartridge. Se e
page 30.
40
Reinserting the print cartridge
1 Remove the print cartridge. See page 31.
2 Insert the print cartridge. See page 32.
3 Print your photo again.
Wiping the print cartridge nozzles and contacts
1 Remove the print cartridge. See page 31.
2 Dampen a clean, lint-free cloth with water and place it on a level
surface.
Note: Place two pieces of paper under the cloth to avoid
getting ink on the work surface.
3 Gently hold the nozzles against the cloth for about three seconds,
and then wipe in the direction shown.
4 Gently hold the contacts against another clean section of cloth for
about three seconds, and then wipe in the direction shown.
41
5 With another clean section of the cloth, repeat steps 3 and 4.
6 Let the nozzles and contacts dry completely.
7 Reinsert the print cartridge. See “Installing a print cartridge” on
page 32.
8 Run the clean cartridge utility. See “Cleaning the print cartridge
nozzles” on page 34.
9 Print your photo again.
42
Jams and misfeeds troubleshooting
Symptom Diagnosis Solution
Paper jams Did the jam occur at the
paper support?
T urn the po wer off . Firmly
grasp the photo paper
and gently pull it fro m the
printer.
Paper misfeeds, skews,
or multiple sheets feed
Is the photo pape r loaded
correctly?
Are you using photo
paper recommended for
your printer?
Are you loading more
than one page at a time?
Is the photo paper
wrinkled or damaged?
See “Loading the photo
paper” on page 10.
The printer supports
three photo paper sizes:
4x6, A6, and Hagaki.
Try loading a smaller
amount of photo paper
into the printer. See
page 10.
Use a new piece of photo
paper that is straight and
unwrinkled.
43
Memory card and PictBridge troubleshooting
Symptom Diagnosis Solution
Memory card is not
recognized by the printer
Is the memory card
damaged?
Verify that there is no
damage to the memory
card.
Cannot print from the
digital camera
Is the memory card
inserted correctly?
Is there more than one
memory card inserted at
the same time.
Are you using a
supported memory card
type?
Do you have a
PictBridge-enabled
digital camera connected
to the printer.
Is the digital camera
PictBridge compatibl e?
Is the PictBridge-enab led
digital camera set to the
correct USB mode?
Insert the memory card
correctly. See page 12.
Only one memory card
may be used at one time .
Remove the second
memory card.
For supported memory
cards, see page 11.
Disconnect the
PictBridge-enabled
digital camera from the
printer.
Remove the device and
use a PictBridge-enabled
digital camera in the
PictBridge port.
Refer to your camera
documentation to
determine if it is
PictBridge compatible .
Refer to your camera
documentation for help
selecting the corr ect USB
mode.
Is there a memory card
inserted in the printer?
Are you using the USB
cable that came w ith your
digital camera?
44
Remove the memory
card from the printer.
You must use the USB
cable that came w ith your
camera.
Refer to your camera
documentation to
determine which type of
USB cable it supports.
Error messages troubleshooting
Error Message What it indicates Solution
Ink low The print cartridge is
running out of ink.
The Ink Low w arning occ urs
when your cartridge is abou t
25% full, 15% full, and
10% full.
Replace the cartridge. See
page 31.
Paper jam There is a paper jam. 1 Clear the paper jam. See
Carrier jam The print cartridge carrier is
Paper out The printer is out of photo
Cover open The access cov er w as open
Cartridge
missing
stuck.
paper.
when you pressed Start.
The print cartridge is
missing or not installed
properly.
“Jams and misfeeds
troubleshooting” on
page 43.
2 Press Select to reprint
the last photo.
1 Remove all the paper
from the printer.
2 Verify that the print
cartridge is installed
properly. See
“Reinserting the print
cartridge” on page 41.
3 Press Select to reprint
the last photo.
Load more photo paper into
the printer. See page 10.
Verify that the access cover
is closed.
Printing continues
immediately.
Verify that the cartridge is
installed properly. See
“Installing a print cartridge”
on page 32.
Alignment
error
The print cartridge is not
installed properly or the
transparent tape was not
removed.
45
Verify that the cartridge is
installed properly and the
transparent tape is remo ved.
See “Installing a print
cartridge” on page 32.
Error Message What it indicates Solution
Card problem The memory card was
No images The memory card has no
Card format The me mo ry c ar d f o rm at ti ng
PictBridge
port
Size warning The paper size selected
inserted incorrectly or is
damaged.
A second memory card has
been detected.
supported images.
is not supported.
The device attached to the
PictBridge port is not
supported.
The PictBridge-enabled
digital camera is not set to
the correct USB mode.
does not match the size of
the photo paper in the pa per
support.
1 Verify that there is no
damage to the memory
card.
2 Insert the card correctly.
See page 12.
Only one memory card may
be used at one time.
Remove the se cond card.
Use a diff erent memory card
containing photos.
Reformat the memory card
in your digital camera.
For help, see your digital
camera documentation.
1 Remove the device.
2 Use a PictBridge-enable d
digital camera in the
PictBridge port.
Refer to your digital camera
documentation for help
selecting the correct USB
mode.
Verify the printer setting
matches your blank paper
size. See page 22.
Note: An index page can
only be printed on 4 x 6
photo paper.
46
Finding more information
Resource Description
Setup sheet Instructions on how to set up your printer.
User’s Guide Information on:
• Digital photo printing
• Using the control panel
• Maintenance
• Troubleshooting
• Safety
Lexmark Web site http://support.lexmark.com/
The Web site has information on:
• Customer Care—Product registration, contact
information, o rder statu s, w arra nty status , and repair
information.
• Reference—Printer documentation and
specifications
• Solutions—Searchable KnowledgeBase and e-mail
support
Lexmark technical
support
Record the following information (located on your store receipt and the back of
your printer) and have it ready when you contact us so that we may serve you
faster:
Machine Type number_____________________________________________
Serial number_________ ___ ___ ___ ________________ ___ ___ ___ ___ _____
Date purchased__________________________________________________
Store where purchased____________________________________________
Call us at 1-800-332-4120.
Monday–Friday (9:00 AM–9:00 PM EST)
Saturday (Noon–6:00 PM EST)
Note: Phone number and support times may change
without notice.
47
Notices
Electronic emission notices
Federal Communications Commission (FCC) compliance information statement
The Lexmark 310 Series Photo Jetprinter, Type Number 4300, has been tested and found to
comply with the limits for a Class B digital dev ice, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generat es, uses, and can r adiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However , there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for any radio or television interference caused by using
other than recommended cables or by unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user's authority to operate
this equipment.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interf erence-Causing
Equipment Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/
EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member
States relating to electromagnetic compatibility and safety of electrical equipment designed f or
use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the
Director of Manufacturing and T echnical Support, Lexmark International, S.A., Boigny, F rance.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
48
Japanese VCCI notice
If this symbol appears on your product, the accompanying statement is applicable.
Korean MIC statement
If this symbol appears on your product, the accompanying statement is applicable.
This equipment has undergone EMC registration as a household product. It can be used in any
area, including a residential area.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect
connections to the public telecommunications systems in the United Kingdom.
Noise emission level s
The following measurements were made in accordance with ISO 7779 and reported in
conformance with ISO 9296.
1-meter average sound pressure, dBA
Printing 44 dBA
Idling Silent
ENERGY STAR
The EPA ENERG Y STAR Office Equipment program is a partnership effort with office
equipment manufacturers to promote the introduction of energy-efficient products and to
reduce air pollution caused by power generation.
Companies participating in this program introduce products that power do wn when they are not
being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be
a participant in this program.
As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
49
Printer energy consumption
The following table documents the energy consumption characteristics of the printer.
Mode Description Power consumption
Printing Printer is generating hard copy output 10W
Power Saver Printer is in energy saving mode 7 W
Off
The power consumption levels listed in the previous table represent time-averaged
measurements. Instantaneous power draws may be substantially higher than the average.
Printer is plugged into a wall outlet, but
switch is turned off 5.5 W
Power Saver
As part of the ENERGY STAR program, this printer is designed with an energy-saving mode
called Power Sa ver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power
Saver Mode saves energy b y lowering power consumption during periods of inactivity . F or this
printer, the Power Saver Mode is entered immediately at the end of a print job. The Power
Saver Mode does not affect the performance of this product and therefore cannot be modified
by the user.
Off modes
This printer has an off mode which still consumes a small amount of power. To completely stop
printer power consumption, disconnect the power supply from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total printer energy usage. Since power consumption
claims are provided in power units of Watts, the po wer consumption should be multiplied by the
time the printer spends in each mode in order to calculate energy usage. The total printer
energy usage is the sum of each mode's energy usage.
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated
due to environmental considerations. For disposal or recycling information, contact your local
authorities or the Electronic Industries Alliance: www.eiae.org.
Copyright advisory
It may be illegal to copy certain materials without permission or license, including documents,
images, and currency. If you are not sure whether you have permission, seek legal advice.
Limited Warranty Inform ation
Lexmark International, Inc. furnishes a limited warranty that this printer or All-In-One product
will be free of defects in material and workmanship for a period of 12 months after the original
date of purchase. T o vie w the limitations and conditions of this limited warranty, please refer to
the Statement of Limited Warranty included with this unit or set forth at http://
warranty.lexmark.com.
50
Index
A
access cover 7
adjust printer settings 22
aligning the print
cartridge 34
arrow button 9
B
black & white photos 17
blank paper
loading 10
selecting 22
selecting type 22
size 10
type 10
brightness, adjust 19
buttons, control panel
- (left arrow) 9
+ (right arrow) 9
down arrow 9
left arrow 9
Menu 8
Number of Prints 9
Power 9
right arrow 9
Rotate 9
Select 9
Start 9
Stop/Clear 8
up arrow 9
C
cable, USB 15
cards, memory 11
cartridge, print
aligning 34
clean contacts 41
clean nozzles
automatic 34
manual 41
ink level status 30
installing 32
ordering 30
part numbers 30
refilling 30
removing 31
replacing 31
changing
area to print 18
blank paper size 22
blank paper type 22
brightness 19
language 23
number of prints 20
power save 24
preview before
print 23
print quality 23
cleaning print cartridge
nozzles
automatic 34
manual 41
clear photo settings 24
color print cartridge part
numbers 30
CompactFlash, memory
card 11
control panel 8
control panel display 7
copyright advisory 50
crop photos 16, 18
customize photos 16
customize printer
settings 22
D
darken photos 19
default settings 25
digital camera
port 7
printing from 15
USB cable 15
digital photos
from memory card 13
from
PictBridge-enabled
camera 15
display, control panel 7
down arrow button 9
DPOF 21
E
edit photos
black & white 17
brightness 19
crop 16, 18
number of prints 20
electronic emission
statement 48
emission statement 48
error message
Alignment error 4 5
Card format 46
Card problem 46
Carrier jam 45
Cartridge missing 45
Cover open 45
Ink low 45
No images 46
Paper jam 45
Paper out 45
PictBridge port 46
51
Size warning 46
F
FCC statement 48
finding more
information 47
H
handle 7
I
I Want To... menu 16
improving print q ual ity 40
index page, print 16
ink level status 30
inserting a memory
card 12
installing the print
cartridge 32
J
jam, paper 43
Jams and misfeeds
troubleshooting 43
L
language, changing 23
left arrow button 9
Lexmark Web site 47
lighten photos 19
loading blank paper 10
M
maintaining the print
cartridge 30
maintenance 30
memory card
inserting 12
printing from 13
removal 14
slots 7
supported types 11
troubleshooting 44
memory cards, supported
CompactFlash 11
Memory Stick 1 1
Memory Stick Duo 11
Memory Stick PRO 11
Memory Stick PRO
Duo 11
Microdrive 11
MultiMedia 11
Secure Digital 11
SmartMedia 11
xD Picture Card 11
Memory Stick Duo,
memory card 11
Memory Stick PRO Duo,
memory card 11
Memory Stick PRO,
memory card 11
Memory Stick, memory
card 11
Menu button 8
Microdrive, memory
card 11
Minus (-) button 9
mobility 26
MultiMedia memory
card 11
N
nozzle, print cartridge
cleaning
automatic 34
manual 41
Number of Prints
button 9
number of prints,
changing 20
O
ordering supplies 30
P
packing the printer,
travel 26
paper exit 7
paper jam 43
paper misfeeds 43
paper size, blank
selecting 22
supported 10
paper support 7
paper type, blank
selecting 22
supported 10
paper, blank
loading 10
select size 22
select type 22
supported sizes 10
supported types 10
part numbers
color print cartridge 30
parts
access cover 7
control panel 8
control panel displ ay 7
handle 7
memory card slots 7
paper exit 7
paper support 7
PictBridge port 7
power supply port 8
photo settings
black & white 17
brightness 19
clear 24
crop 18
default 25
DPOF selections 21
number of prints 20
photos
print all 16
print index page 16
select to pri nt 13
slide show 21
52
PictBridge
port 7
printing 15
troubleshooting 44
USB cable 15
Plus (+) button 9
Power button 9
power save 24
power supply port 8
preview before print 23
print
alignment page 34
all photos 16
black & white
photo 17
index page 16
preview 23
selecting photo 13
test page 35
using DPOF
selections 21
using
PictBridge-enabled
digital camera 15
print cartridge
aligning 34
clean contacts 41
clean nozzles
automatic 34
manual 41
ink level status 30
installing 32
ordering 30
part numbers 30
refilling 30
removing 31
replacing 31
print from
memory card 13
PictBridge-enabled
digital camera 15
print quality
improving 40
select 23
Print troubleshooting 38
printer settings, adjust 22
Q
quality, improve print 40
R
refilling print cartridge 30
removing memory
cards 14
removing print
cartridge 31
replacing print
cartridge 31
restore default
settings 25
right arrow (+) button 9
Rotate button 9
S
Secure Digital, memory
card 11
Select button 9
selecting photo to
print 13
settings, photo
brightness 19
clear 24
default 25
DPOF selections 21
number of prints 20
settings, print
blank paper size 22
blank paper type 22
clear settings 24
default settings 25
language 23
power save 24
preview 23
print quality 23
Setup troubleshooting 37
slide show 21
slow print speed 39
SmartMedia, memory
card 11
Start button 9
Stop/Clear button 8
supplies, ordering 30
T
test page 35
traveling with your
printer 26
troubleshooting
alignment page will not
print 37
error message
Alignment error 45
Card format 46
Card problem 46
Carrier jam 45
Cartridge
missing 45
Cover open 45
Ink low 45
No images 46
Paper jam 45
Paper out 45
PictBridge port 46
Size warning 46
language,
incorrect 37
memory card 44
not printing 39
not responding 39
paper jam 43
paper misfeeds 43
paper sticks
together 43
photo edge quality 39
PictBridge 44
poor photo quality 38
power light not lit 37
print quality
problems 38
print speed 39
slow printing 39
test page will not
53
print 37
U
Understanding your
printer 7
unpacking the printer,
travel 28
up arrow button 9
USB cable 15
USB, PictBridge port 15
W
Web site, Lexmark 47
wiping print cartridge
contacts 41
nozzles 41
X
xD Picture Card, memory
card 11
54
Loading...