Lexmark OptraImage 242, OptraImage 232 User Manual

Lexmark OptraImage 242/232

Setup Guide

October 2000

www.lexmark.com

Edition: October 2000

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THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILI TY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied w arranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

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References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those ex press ly designated by the manufacturer, are the user’s respon sibility.

Lexmark and Lexmark with diamond design, MarkNet, MarkVision, and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. OptraImage and MarkTrack are trademarks of Lexmark International, Inc. PostScript® is a registered trademark of Adobe Systems Incor porated. PostScript Level 2 or PostScript 3 is Adobe Systems’ designation of a set of printer commands (language) and functions included in its software products. This printer is intended to be compatible with the Post Sc r ipt Level 2 or PostScript 3 language. This means the printer recognizes PostScript Level 2 or PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Other trademarks are the property of their respective owners.

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OptraImage

Setup Guide

English

For use with OptraImage 242/232

Safety information - - - - - - - - - - - - - - 4 Set up your printer - - - - - - - - - - - - - - 5 Install the MarkNet print server - - - - - - - - 6 Unlock the scan unit - - - - - - - - - - - - - 7 Install paper feed tray and paper stop- - - - - 8 Attach cables and power cords - - - - - - - - 9 Turn on scan unit and printer - - - - - - - - 12

OptraImage Setup Guide

Assign a netwo r k address - - - - - - - - - 13 Set default copy settings - - - - - - - - - - 15 Set up to send and receive faxes - - - - - - 17 Set up network scanning - - - - - - - - - - 21 Verify the setup - - - - - - - - - - - - - - 24 Distribute OptraImage user instructions - - - 25 Solve setup problems - - - - - - - - - - - 26 Maintain your scanner - - - - - - - - - - - 27 Notices - - - - - - - - - - - - - - - - - - 30

Safety infor mation

General safety

information

Fax and tele phone

safety information

Always follow all safety precautions when installing or using telephone equipment to reduce the risk of fire, electric shock and injury to persons, including the following:

• If your product is NOT marked with this symbol , it MUST be connected to a properly grounded electrical outlet.

• The power cord must be connected to an electrical outlet near the product and easily acce ss ible.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Le xmark is not responsible for damages resulting from the use of other replacement parts.

• When installing the Lexmark MarkNet N2501e print server containing the fax modem port, follow all safety precautions of any equipment into which the card is being installed.

• Do not perform the se tup procedures in this guide during a lightning storm.

• Never install or use this equipment in wet locations.

• Before attempting to access the printer compartment where the option card is installed, you m ust remove the fax phone line cable first from the wall outlet, and then from the fax modem port of the MarkNet print server.

OptraImage Setup Guide

Step 1: Set up your printer

1 Set up the printer according to the instructions in the

documentation shipped with your printer. This includes setting up all bins and trays, duplex hardware, and any other options purchased.

You may have received more than one copy of the Drivers, MarkVision, and Utilities CD. When installing printer drivers, make sure you use the latest version.

If you attach the printer to a network, save your network setup page to use the information contained on it during the OptraImage setup.

2 Verify the printer hardware setup by printing the menu

settings page. Instructions for printing this page are included in your printer setup documentation.

3 Turn the printer power off before continuing with the next

step.

Read the following caution statement.

CAUTION:

Turn All Power Off

Before and during OptraImage setup, unplug all power cords, fax/phone cables, and network cables from their electrical outlets. This includes all cords and cables attached to a workstation, printer, MarkNet print server, scan unit, and any other peripherals powered from an outlet.

Following setup, all equipment may be plugged into properly grounded or fax/phone outlets and turned on.

OptraImage Setup Guide

Step 2: Install the MarkNet print

server

CAUTION! Before installing the

MarkNet N2501e print server in your printer, make sure the fax/phone cable is not plug ged into the card or the wall outlet. Make sure your printer is unplugged.

See “Safety information” on page 4 for additional caution information.

If your printer shipped with the MarkNet N2501e or N2401e print server already installed, skip to the next step.

Install the MarkNet N2501e or N2401e print server in an available optional card slot inside your printer. (MarkNet internal print servers are sometimes called printer option cards.)

For detailed instructions about installing your print server, refer to your printer setup documentation.

MarkNet N2501e print server ports

SCSI port (OptraImage scan unit attaches here)

Ethernet 10/100 port (uses RJ-45 cable)

Fax Modem port (uses RJ11 cable)

MarkNet 2401e print server ports

SCSI port (OptraImage scan unit attaches here)

Ethernet 10/100 port (uses RJ-45 cable)

OptraImage Setup Guide

Step 3: Unlock the scan unit

Scan units are locked during shipping to protect the scanning mechanism from being damaged.

You must unlock the scan unit before you can use it.

1 Locate the lock switch on the bottom of the scan unit. 2 Push the switch up to the unlocked position.

OptraImage Setup Guide

Step 4: Install paper feed tray and

paper stop

1 Connect the paper extension to the paper feed tray. 2 Attach the paper feed tray to the automatic document

feeder.

3 Attach the paper stop to the top cover.

Paper extension

Top cover

Paper stop

Paper feed tray

Automatic document feeder

OptraImage Setup Guide

Step 5: Attach cables and po wer cords

Attach all the cables and power cords to the OptraImage hardware, but

outlets. It is important to turn the power on in the correct sequence.

See “Turn on scan unit and printer” on page 12 for detailed information.

do not plug the power cords into electrical

SCSI cable

Automatic document feeder cable

OptraImage power adapter

OptraImage Y line cord

Printer power cord

OptraImage Setup Guide

Telephone fax cable

Germany: Use only the German TAE type F adapter (P/N 14B5123) shipped with this product because it contains a billing tone filter. The adapter is designed only for the F connector of the German wall outlet. This must be the only device attached to the NFN wall

receptacle. Swiss adapter (P/N 14B5109) shipped

with this product because it contains a billing tone filter.

Tel e pho ne fax line cable (RJ-11)

Ethernet network cable

Switzerland: Use only the

Back of printer

SCSI cable

To send or receive faxes, you must plug the RJ-11 telephone fax line cable into the fax modem port of the back on the MarkNet N2501e print server installed in your printer.

If you received a telephone adapter specifically designed for use in your country, attach the telephone adapter to the telephone fax line cable.

Do not plug the fax telephone cable

into the outlet yet.

Network cable

If you want to be able to send network print jobs to your OptraImage printer, plug the Ethernet cable into the Ethernet network port on the back of the MarkNet print server installed in your printer.

OptraImage Setup Guide

SCSI cable

Correct SCSI switch settings

Back of scanner

Power adapter cable

Automatic document feeder cable

In order for the automatic document feeder to function, you must plug the automatic document feeder cable into the corresponding port on the back of the scan unit.

Power cords

Connect all the power cords to the scan unit and the printer,

but do not turn the power on yet.

SCSI cable

The SCSI cable connects your scan unit and printer to each

Connect the SCSI cable in this step, but do not turn

other.

the power on yet.

Make sure the SCSI switch settings on the back of the scan unit are in the correct position.

OptraImage Setup Guide

Step 6: Turn on scan unit and printer

First time setup

Power up

sequence

1 If you are using a MarkNet N2501e, plug the telephone

fax line cable into the phone line outlet.

2 If you disconnected the Ethernet network cable from the

print server in a previous step, reconnect it.

3 Plug in the scan unit power cord. THE SCAN UNIT

AUTOMATICALLY TURNS ON.

4 Plug the printer power cord into a properly grounded

outlet and turn on the printer.

5 If you turned off the power to your computer in a previous

step, turn the power back on.

6 Wait for OptraImage to initialize. When the scan unit

comes on, there is a short wait cycle while the firmware is initialized. “Please Set Date/Time” displays on the first line of the OptraImage control panel and “Please Wait...” displays on the second line.

unplug the scan unit disappears from the control panel

OptraImage panel: When in itializ a tion is completed , the Please wait

Please Set Date/Time Please Wait . . .

message disappears. The prompt indicates that you need to set required fax information.

until the “Please Wait...” message

Do not turn off the printer or

Please Set Date/Time

Restart

Printer panel

OptraImage Panel: When you restar t OptraImage, a Please wait

message disp l ays on the second line of th e control panel. When initialization is completed the

Please Wait . . .

Printer panel: When you first turn on your printer, you may see

24MB of memory required for Fax. . .

Hardware setup is now complete. You are ready to configure OptraImage.

OptraImage control panel displays the current time and date, plus the Read y st at us message.

the message on the left. The Analog Fax option is disabled unless an upgrade of memory to a total of at least 24MB is performed.

OptraImage Setup Guide

Step 7: Assign a network address

Print a network

setup page

You cannot manually configure network scanning using the OptraImage control panel. You must browse to the IP address of the MarkNet print server and use the MarkNet resident Web pages.

Some networks take several minutes to communicate with other devices on the network. If the network setup page doesn’t contain the information you think it should, such as an automatically assigned IP address, wait a few minutes and try printing the page again.

Manually assign IP

address information

“X” designates which option card slot in the printer is being used. For example, if you install the MarkNet print server in option slot 2, the printer operator panel displays: Network Option 2.

For instructions about other ways to set the IP address such as static ARP and telnet, RARP and telnet, BOOTP, and MarkVision™, look on the Drivers, MarkVision, and Utilities CD. Click View Documentation and look for the MarkNet link.

For other network devices to find the OptraImage, you must assign an IP address, netmask, and gateway to the MarkNet print server.

If your network is using DHCP, the proper address values

are automatically assigned. Use the printer operator panel to print a network setup page. Press Network Menu, Network Option X, Network X Setup, Print, and then Print Setup Page. Look for the TCP/IP information on your network setup page. Once you find the address, go to the next step.

If you don’t have DHCP, you must manually assign an IP

address. Manually setting an IP address is generally performed by a network administrator and can affect other network settings. Do not attempt to manually assign an address unless it is appropriate to do so.

Method 1: Printer operator panel

A simple way to set address information inside the MarkNet print server is to use the printer operator panel. You need to be standing at the printer to use this method.

1 On the printer operator panel, select Network Menu,

Network Option X, Network X Setup, TCP/IP, and then Set IP Address. Press Menu> repeatedly until you see the menu item, and then press Select.

2 When the current IP address is displayed (default is

zeros), use the buttons to change the address. Pressing Select advances to the next segment in the address. Pressing Menu> increases the number by one. Pressing <Menu decreases the number by one.

3 When you finish setting the IP address, press Select

repeatedly until the word SAVED appears briefly

4 Print a new network setup page to verify the information

was entered as you intended.

OptraImage Setup Guide

Use either form of UAA (MSB or canonical).

You can find information about installing, using, and troubleshooting the utility on the Drivers, MarkVision, and Utilities CD .

Method 2: Print server TCP/IP setup utility

Use this simple utility to initialize the IP address if your computer is running Windows 95/98, Windows NT, or Windows 2000.

You need to know the 12-digit physical address (UAA) of the print server to use this method. The UAA is listed on the network setup page. See “Print a network setup page” on page 13.

To install the utility:

1 Launch the Drivers, MarkVision, and Utilities CD that

shipped with your OptraImage hardware.

2 Do a custom install to add network support. 3 In the list of installable components, select Print Server

TCP/IP Setup Utility.

4 Follow the instructions on your scr een.

OptraImage Setup Guide

Step 8: Set default copy settings

There are two ways to set the copy default settings for the OptraImage.

Method 1: Use the OptraImage resident web page.

1 Type the IP address of the OptraImage in the URL field of

your browser (for example, http://192.168.236.24), and then press Enter.

2 Click Configuration. 3 Select Copy Setup from the OptraImage menu.

Many of these settings depend on the type of printer and scanner you have.

The Copy Setup page has the following settings available:

• Content

• Copy Media

• Paper Saver

• n-up frame

• Duplex

• Finishing

• Original Size

• Copy Size

• Scaling

• Default Darkness

• Output bin

• Number of Copies

• Factory Defaults

OptraImage Setup Guide

4 After you select your settings, click Submit.

Method 2: Use the OptraImage control panel.

1 From the OptraImage control panel, press buttons

(Content, Copy Media, Duplex, and so on) for the default options you want.

2 After you make your selections, press Menu> until Copy

menu appears.

3 Press Menu> until Copy menu=Save settings appears,

and press Select t o save.

OptraImage Setup Guide

Step 9: Set up to send and receive

faxes

FCC fax

requirements

See “Emission Notices” on page 30 and “Telecommunications Notices” on

page 31 for more FCC information.

Manual fax

setup

Set up to

send faxes

Configuration is a task usually done by a network administrator or system support person. If you are prompted for a password during the following instructions, see your primary system support person for help.

If you are changing fax modes, you must click Submit before you can access the configuration page.

During fax setup you must assign some basic information. The Telephone Consumer Protection Act of 1991 requires all outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission:

• Date and Time (date and time fax is sent)

• Station Name (identification of the business, other entity,

or individual sending the message)

• Station Number (telephone number of the sending fax machine, business, other entity, or individual)

If you do not have a TCP/IP environment, you must use the OptraImage control panel to set your basic fax information.

For specific instructions, refer to the online documentation on the OptraImage CD. Click View Documentation, Use OptraImage, and search for More Fax Configuration.

After the IP address is set (using any method), use your browser to set the required fax information.

1 Type the IP address of the OptraImage in the URL field of

your browser (for example, http://192.168.236.24), and then press Enter.

2 Click Configuration. 3 Under the OptraImage heading, click FAX Setup. 4 Click Configuration.

OptraImage Setup Guide

During printer power up, if the MarkNet print server is configured to use Network Time Protocol (NTP) time, the current date and time are provided by the time server. However, you must set the time zone to get the correct time.

5 Enter the required FCC information:

• Date and Time (current date and time)

• Station Name (personal name or company name)

• Station Number (fax phone line number)

6 Select the Time Zone, such as Eastern (USA and

Canada, Eastern Standard Time). This sets the required information.

7 Set or change any additional fax settings you want. 8 After you finish entering the information, click Submit.

Use MarkVision to

set fax information

Installation instructions for installing MarkVision is in the CD booklet shipped with the Drivers, MarkVision, and Utilities CD.

Set up to

receive faxes

The available printer output bin choices are determined by what your printer supports. For information about what your printer supports, refer to your printer documentation.

If you are changing fax modes, you must click Submit before you can access the configuration page.

For a complete list of receive fax options, refer to the online documentation on the OptraImage CD. Click View Documentation, Use OptraImage, and search for Solve Fax Problems.

MarkVision is a printer management utility on the Drivers, MarkVision, and Utilities CD.

After installing MarkVision, you can do an IP search to find the OptraImage printer containing the MarkNet N2501e or N2401e print server and go to the Fax tab to set the required information. Click Configure, TCP/IP, and launch the TCP/IP address manager.

Follow the instructions on the screen, and then save your settings before closing MarkVision.

You can configure OptraImage to route faxes received through the fax modem port on the MarkNet N2501e to an output bin on your printer.

To set the fax receive options:

1 Type the IP address of the OptraImage in the URL field of

your browser, and then press Enter.

2 Click Configuration. 3 Under the OptraImage heading, click FAX Setup. 4 Click Configuration. 5 Set your options for Fax storage, Output bin, Rings to

Answer, and so on.

6 When you have finished, click Submit.

OptraImage Setup Guide

Set up fax

transmission log

For a complete list of fax log options, refer to the online documentation on the OptraImage CD. Click View Documentation, Use OptraImage, and search for Solve Fax Problems.

If Analog is already selected, simply press the Configuration button.

When you send or receive a fax, an entry of the activity is recorded in a file. You can print this file when you want, or specify that it be printed automatically.

To set the fax transmission log options:

1 Type the IP address of the OptraImage in the URL field of

your browser, and then press Enter.

2 Click Configuration. 3 Under the OptraImage heading, click FAX Setup. 4 Click Configuration. 5 Set your options for printing the transmission logs and

output bins.

6 When you have finished, click Submit.

See your printer documentation for supported paper sizes, paper types, and output bins.

Create permanent

fax destinations

Once permanent fax destinations are created, they become accessible on the OptraImage control panel. Press Fax/ Scan mode repeatedly until

→ FAX appears in the control

SCAN panel display. Pressing Menu > and < Menu moves you through the list.

You can create a group fax distribution list by creating a permanent destination containing multiple recipient fax numbers. Separate each entry with a comma. Make sure you assign a unique name that identifies the destination as a group fax.

Instead of entering the phone numbers of fax recipients each time you send a fax, you can create permanent fax destinations that appears in the Op traIma ge con tr ol pane l.

1 Type the IP address of the OptraImage in the URL field of

your browser, and then press Enter. The destinations you create here are stored only on this OptraImage.

2 Click Configuration. 3 Under the OptraImage heading, click Manage

Destinations.

4 Click FAX Destinations Setup. 5 Enter a unique name for the fax recipient and specify their

fax number (for example, John_Acct 555-1212).

6 Assign a shortcut number (1- 245). Assigning a shortcut

lets you press #, and then the assigned number to activate your scan. If you enter a shortcut number already in use, you are prompted to select another number.

7 Click Submit.

OptraImage Setup Guide

Enable fax server

function

Enabling the fax server function disables the analog fax send function.

If Fax Server is already selected, simply press the Configuration button.

When this mode is enabled, instead of using the modem to send outgoing faxes, the phone number is incorporated into the e-mail address of the Fax Server and an e-mail is sent to the fax server with the fax image as an attachment.

1 Type the IP address of the OptraImage in the URL field of

your browser (for example, http://192.168.236.24), and then press Enter.

2 Click Configuration. 3 Click Fax Setup under the OptraImage menu. 4 Select Fax Server and click Submit. 5 Enter the settings for Fax server.

OptraImage Setup Guide

Step 10: Set up network scanning

For the control panel to display menus for SCAN SCAN → must configure each of these scan to the

IP address of the OptraImage and using the MarkNet resident web pages.

→ PROFILE,

EMAIL, or SCA N → FTP, you

Scan to Network

General Setup

After you create a list of permanent destinations, it becomes available in the OptraImage control panel, these default settings are active choices for your typical scan job.

In addition to making copies and sending faxes, OptraImage lets you scan documents and send them to designated destinations on your network.

There are three scan to network modes:

• Scan to Profile (for single use scan jobs such as one time scan to e-mail or scanning documents back to your workstation)

• Scan to e-mail (to a permanent destination)

• Scan to FTP (to an FTP server)

Configure default scan job settings

You can configure some default scan job settings that preset the OptraImage control panel formats for all Scan to e-mail and Scan to FTP jobs.

1 Type the IP address of the OptraImage in the URL field of

your browser (for example, http://192.168.236.24), and then press Enter.

2 Click Configuration. 3 Under the OptraImage heading, click Scan to Network

General Setup.

4 Set your default network scan settings. It is a good idea to

base these settings on the most common types of originals you will be scanning. However, these defaults can be overridden by changing the settings on the OptraImage control panel just before you begin scanning.

Scan to E-mail

General Setup

OptraImage Setup Guide

5 Click Submit.

Specify SMTP gateway and other E-mail settings

1 Type the IP address of the OptraImage in the URL field of

your browser, and then press Enter.

2 Click Configuration.

You may want to use the network administrator’s address as the default address. When an e-mail cannot be sent, notification is returned to this address.

3 Under the OptraImage heading, click Scan to E-mail

General Setup.

4 Specify the SMTP gateway of your network or internet

service provider, plus your e-mail address for the reply line of the message.

5 Enter a subject (descriptive name) and a generic

message suitable for use on all Scan to e-mail jobs. This information appears on all e-mail scanned to permanent e-mail destinations.

6 To store scanned documents on a Web site and send only

a web link in the e-mail, complete the Web Link section.

7 After entering your choices, click Submit.

Create permanent

E-mail des tinat ions

Before you create a destination, check the list at the bottom of the Web page. Make sure your recipient is not already listed.

You can rapidly find your e-mail recipient by pressing # and entering the shortcut number on the OptraImage control panel.

Create a separate recipient entry for each destination and give them unique names easily identified in the destinations list.

1 Type the IP address of the OptraImage in the URL field of

your browser, and then press Enter.

2 Click Configuration. 3 Under the OptraImage heading, click Manage

Destinations.

4 Click E-mail Destinations Setup. 5 Enter a unique name for the destination. 6 Enter the destination e-mail address. 7 Specify to send the scanned document either as an

Attachment or as a Web Link.

8 Select scan type and resolution. 9 If you want, assign a shortcut number (1- 245) to the

destination (optional).

10Click Add/Modify . This new destination is now available f or

selection from the OptraImage control panel menu.

OptraImage Setup Guide

Create permanent

FTP destinat ions

Before you create a destination, check the list at the bottom of the Web page. Make sure your recipient is not already listed.

You can rapidly find your FTP recipient by pressing # and entering the shortcut number on the OptraImage control panel.

Create a separate recipient entry for each destination and give them unique names easily identified in the destinations list.

1 Type the IP address of the OptraImage in the URL field of

your browser, and then press Enter.

2 Click Configuration. 3 Under the OptraImage heading, click Manage

Destinations.

4 Click FTP Destinations Setup. 5 Enter a unique name for the destination. 6 Enter Server name, Log-in, Password and Filename. 7 Select scan type and resolution. 8 If you want, assign a shortcut number (1- 245) to the

destination (optional).

9 Click Add/Modify . This new destination is now available for

selection from the OptraImage control panel menu.

OptraImage Setup Guide

Step 11: Verify the setup

Make a test copy Copy mode is the default setting of the control panel.

1 Make sure the Ready status message is displayed. 2 Place your original in the scan unit. 3 Press Go/Send to send a copy to your printer.

Send a test fax Send a one page test fax to someone and ask for feedback.

If Send/Fax is disabled, this option does NOT appear .

T est scan

to network

1 Press Fax/Scan Mode once. Enter Phone # displays on

the OptraImage control panel.

2 Use the numeric keypad on the control panel and enter

the phone number of the person receiving the fax.

3 Place your original in the scan unit. 4 Press Go/Send to send a fax.

Test your scan to network functions by creating Scan Profiles or scanning to permanent destinations.

Remember you can only test the scan to network functions that you configured during setup. For example, to test Scan to e-mail, you must have created at least one permanent e-mail destination. Otherwise, SCAN → EMAIL does not appear as a scan to network mode in the OptraImage control panel.

OptraImage Setup Guide

Step 12: Distribute OptraImage user

instructions

Find user

instruction s

Distrib ute user

information

Limit OptraImage

use

OptraImage online documentation includes helpful instructions for making copies, sending faxes, and scanning documents to e-mail, FTP destinations, or back to your computer.

To view the available information on the OptraImage CD, click View Documentation, and then Use OptraImage to browse the table of contents.

Here are several ways to distribute OptraImage information:

• Print copies of each set of user instructions stored on the OptraImage CD, and manually deliver them to users.

• Copy the PDFs containing the user instructions and store them in a convenient common location on your network or Intranet. The PDFs are stored in the Pubs directory on the OptraImage CD.

• Browse to the Lexmark web site (www.lexmark.com access the information there. Save the URL and send the link to your OptraImage users.

OptraImage Job Accounting can be configured to require users to enter an authorized Job Account number or select an authorized Account name to unlock the control panel.

Detailed instructions can be found on the OptraImage CD. Click View Documentation, Use OptraImage, and then More OptraImage Configuration.

) and

OptraImage Setup Guide

Solve setup problems

Problem Solution

Ready status messag e not displayed The control panel and th e printer are not talking to eac h ot her, or the

printer may be turned off. 1 Turn printer off, and then back on.

2 Turn printer and scan unit off. Make sure all cables and cords are

connected, and then power up in the cor re ct ord er. See “Turn on scan

unit and printer” on page 12. Control panel buttons not responding Make sure the printer is turned on. Scan un it isn’t working 1 Make sure the scan unit is unlocked. See “Unlock the scan unit” on

Test document did not print 1 Verify each electrical outlet has power.

Unable to send or receive faxes. 1 Make sure the telephone fax line cable is properly connected to the fax

Network scanning modes (SCAN

→ PROFILE, SCAN → EMAIL,

and/or SCAN control panel

→ FTP) don’t appear in the

page 7.

2 Turn printe r off and unplug scan unit. Make sure all ca bles an d cor ds

are connected, and then power up in th e cor r ect or der. See “Tur n on

scan unit and printer ” on page 12.

2 Make sure all cables and line cords are properly sea te d. 3 Restart the copy job.

modem por t on th e print server and to the fax phone out l et .

2 Repeat the fax setup. See “Set up to send and receive faxes” on

page 17.

3 Re fer to the online docum entation on the OptraImage CD. Click View

Documentation, Use Op traImage, and then Solving fax problems.

Scan to network modes must be configured in order to show up in the OptraImage control panel. See “Set up network scanning” on page 21 for detailed instruct i ons.

If you need more help Launch the OptraImage CD, and then click Contact Lexmark

for a complete list of phone numbers and web sites.

OptraImage Setup Guide

Maintain your scanner

Clearing a paper jam

Upper feeding roller

in the ADF

Cleaning the ADF

1 Turn off and disconnect the power to the scan unit. 2 Open the Automatic Document Feeder (ADF) to its full

position.

3 Carefully pull out the jammed piece of paper. 4 Close the ADF. 5 Connect the power and turn the scan unit back on.

Clean the scan unit if documents do not feed smoothly or easily, or if several documents feed at one time. The scan unit parts may be contaminated with ink, toner particles or paper coatings.

OptraImage Setup Guide

1 Wet a clean, lint-free cloth or cotton swab with isopropyl

alcohol (95%).

2 Open the ADF unit and wipe the upper feeding roller by

moving the swab from side to side.

3 Rotate the roller forward with your finger and repeat the

above cleaning procedures until the entire roller is cleaned.

4 Wipe the pad from top to bottom. Be careful not to hook

the pick springs.

5 Close the ADF unit. Your scan unit is now ready for use.

Cleaning the

document glass

Glass

Moving the scan unit

1 Wet a clean, lint-free cotton cloth or swab with some

isopropyl alcohol (95%).

2 Open the ADF unit and document cover as shown. Wipe

the glass of flatbed and ADF area by moving the cloth or swab from side to side.

3 Close the ADF unit and document cover. Your scan unit is

now ready for use.

If you need to transport the scanner, follow these instructions to lock the scanner:

1 Disconnect the power to the scan unit.

2 Raise the scanner high enough to push the switch down

to the locked position.

OptraImage Setup Guide

Replacing the ADF

pad assembly

If you experience problems with papers double-feeding through the ADF, the pad assembly may be worn out and need to be replaced.

1 Turn off the scan unit and disconnect the power supply. 2 Open the ADF front cover

3 Remove the old ADF detachable pad assembly by

squeezing and pulling out the upper part of the pad clamp

4 Hold the upper part of the new clamp, squeeze, and place

it gently in the pad holder.

5 Close the ADF. 6 Reconnect the power supply and turn the scan unit back

on.

OptraImage Setup Guide

Notices

Emission Notices

The following notices apply to machine type 4036-301. The following telecommunications notices apply to those

machines in which the MarkNet print server is installed.

Warning! This is a Class A product.

In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Industry Canada

ICES-003

FCC Rules -- Part 15

The MarkNet print server has been tested and found to co m pl y w it h th e limits for a Class A digital device, pur suant to Part 15 of the FCC Rules (Federal Communications Commission).

Operatio n is subject to the followi ng two condit i ons: (1) this device may not cause harmful inte rfer ence, and (2) this device must accept any interference received, inclu ding interference that m ay cause undes ired operation.

The FCC Class A limits are designed to provide reasonable protection against harmful interfe re nce when the equipmen t is ope ra t ed i n a commercial environ m ent. This equipment gener at es, uses, and can radiate radio frequenc y energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communicat io ns. O pe ration of this equipment in a res idential area is likely to cause harmful in terference, in which case the user will be required to correct the interference at his own expense.

The manufacturer is not res ponsible for any radio or television interference caused by us i ng ot her than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifica tion s could void the user's auth or i ty to op erate this equipment.

This Class A digital apparatus complies with Canadian IC ES- 003.

OptraImage Setup Guide

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