Lexmark MX-B467P User Manual

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LASER PRINTER MX-B467P

User's Guide

November 2020

Machine type(s):

4600

Models:

690 and its equivalent models

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements............................................................................................................................................. 5

Learning about the printer...........................................................................8

Selecting a location for the printer..................................................................................................................8

Printer conﬁgurations......................................................................................................................................... 9

Attaching cables.................................................................................................................................................10

Using the control panel......................................................................................................................................11

Understanding the status of the power button and indicator light........................................................11

Loading paper and specialty media..........................................................12

Setting the paper size and type..................................................................................................................... 12

Conﬁguring Universal paper settings........................................................................................................... 12

Loading trays.......................................................................................................................................................12

Loading the multipurpose feeder...................................................................................................................14

Linking trays.........................................................................................................................................................15

Paper support.............................................................................................. 16

Supported paper sizes......................................................................................................................................16

Supported paper types.....................................................................................................................................18

Supported paper weights................................................................................................................................ 18

Printing......................................................................................................... 19

Printing from a computer..................................................................................................................................19

Printing from a mobile device......................................................................................................................... 19

Conﬁguring conﬁdential jobs.........................................................................................................................20

Printing conﬁdential and other held jobs.....................................................................................................21

Printing a font sample list................................................................................................................................22

Placing separator sheets between copies................................................................................................. 22

Understanding the printer menus............................................................23

Menu map............................................................................................................................................................23

Device...................................................................................................................................................................24

Print........................................................................................................................................................................ 31

Contents 3

Paper.....................................................................................................................................................................37

Network/Ports.....................................................................................................................................................39

Security................................................................................................................................................................. 51

Reports.................................................................................................................................................................56

Help.......................................................................................................................................................................57

Troubleshooting.................................................................................................................................................57

Printing the Menu Settings Page...................................................................................................................57

Securing the printer................................................................................... 58

Locating the security slot................................................................................................................................ 58

Erasing printer memory................................................................................................................................... 58

Restoring factory default settings.................................................................................................................58

Statement of Volatility......................................................................................................................................59

Maintaining the printer.............................................................................. 60

Networking......................................................................................................................................................... 60

Cleaning the printer..........................................................................................................................................62

Ordering parts and supplies...........................................................................................................................62

Replacing parts and supplies.........................................................................................................................63

Moving the printer.............................................................................................................................................74

Saving energy and paper................................................................................................................................75

Clearing jams...............................................................................................77

Avoiding jams..................................................................................................................................................... 77

Identifying jam locations..................................................................................................................................78

Paper jam in door A.......................................................................................................................................... 79

Paper jam in the rear door..............................................................................................................................82

Paper jam in the standard bin........................................................................................................................83

Paper jam in the duplex unit...........................................................................................................................83

Paper jam in trays..............................................................................................................................................84

Paper jam in the multipurpose feeder......................................................................................................... 85

Troubleshooting.......................................................................................... 87

Conﬁguring the SMTP server......................................................................................................................... 87

Network connection problems.......................................................................................................................87

Issues with supplies..........................................................................................................................................89

Paper feed problems........................................................................................................................................90

Contents 4

Printing problems.............................................................................................................................................. 93

Contacting your dealer....................................................................................................................................112

Upgrading and migrating......................................................................... 113

Hardware.............................................................................................................................................................113

Software.............................................................................................................................................................. 119

Firmware............................................................................................................................................................ 120

Notices........................................................................................................ 121

Index........................................................................................................... 129

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a surge protection device may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information 6

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, contact the place where you purchased the printer.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Safety information 7

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learning about the printer 8

Learning about the printer

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer:

– Clean, dry, and free of dust

– Away from stray staples and paper clips

– Away from the direct airﬂow of air conditioners, heaters, or ventilators

– Free from direct sunlight and humidity extremes

• Observe the recommended temperatures and avoid ﬂuctuations.

Ambient temperature 10 to 32°C (50 to 90°F)

Storage temperature 1.1 to 35°C (34 to 95°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

sturdy, and stable surface.

ﬂat,

or electrical shock, connect the power cord

ﬁre

Learning about the printer 9

1 Top 30 5 m m (1 2 i n. )

2 Rear 100 mm (3.94 in.)

3 Right side 110 mm (4.33 in.)

4 Front 305 mm (12 in.)

Note: The minimum space needed in front of the printer is 75 mm (3 in.)

5 Left side 65 mm (2.56 in.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, contact the place where you purchased the printer.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

You can conﬁgure your printer by adding optional 250‑ or 550‑sheet trays. For more information, see

optional trays” on page 118.

“Installing

1 Control panel

2 Standard bin

3 Controller board access cover

4 Standard 250‑sheet tray

5 Optional 250‑ or 550‑sheet tray

6 Multipurpose feeder

Learning about the printer 10

7 Door A

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Use the To

1 USB printer port Connect the printer to a computer.

2 Power cord socket Connect the printer to an electrical outlet.

3 Ethernet port Connect the printer to a network.

Learning about the printer 11

Using the control panel

Use the To

1 Display View printing options, printer status, and error messages.

2 Arrow buttons Scroll through menus or move between screens and menu options.

3 Select button

4 Numeric keypad Enter numbers or symbols in an input ﬁeld.

5 Power button Turn on or turn o the printer.

6 Backspace button Move the cursor backward and delete a character in an input ﬁeld.

7 Indicator light Check the printer status.

8 Stop or Cancel button Stop the current printer task.

9 Back button Return to the previous screen.

10 Home button Go to the home screen.

• Select menu options.

• Save the setting.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

Understanding the status of the power button and indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Red The printer requires user intervention.

Power button light Printer status

O The printer is o, ready, or processing data.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is in Hibernate mode.

Loading paper and specialty media 12

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:

Settings >

2 Set the paper size and type.

> Paper > > Tray Con ﬁgur ation > > Paper Size/Type > > select a paper source

Conﬁguring Universal paper settings

1 From the control panel, navigate to:

Settings >

2 Conﬁgure the settings.

> Paper > > Media Conﬁguration > > Universal Setup >

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Remove the tray.

Note: To avoid paper jams, do not remove trays while the printer is busy.

Loading paper and specialty media 13

2 Adjust the paper guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly

against the paper.

Notes:

• Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided

printing.

• Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided

printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper

indicator.

ﬁll

5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading paper and specialty media 14

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Adjust the guide to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load paper with the printable side faceup.

Notes:

• Load letterhead faceup with the top edge of the sheet toward the front of the tray for one‑sided

printing.

• Load letterhead facedown with the bottom edge of the sheet toward the front of the tray for

two‑sided printing.

• Load envelopes with the ﬂap facedown on the left side.

Loading paper and specialty media 15

• Load European envelopes with the ﬂap facedown and entering the printer ﬁrst.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

5 From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1 From the control panel, navigate to:

Settings >

> Paper > > Tray Conﬁgur ation > > Paper Size/Type >

2 Set the same paper size and paper type for the trays that you are linking.

3 From the control panel, navigate to:

Settings >

> Device > > Maintenance > > Conﬁg Menu > > Tray Conﬁguration >

4 Set Tray Linking to Automatic.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

speciﬁed

paper type. To

Paper support 16

Paper support

Supported paper sizes

Paper size Standard

250‑sheet tray

210 x 297 mm (8.3 x 11.7 in.)

210 x 148 mm (8.3 x 5.8 in.)

A5 LEF

148 x 210 mm (5.8 x 8.3 in.)

105 x 148 mm (4.1 x 5.8 in.)

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Optional 250‑ or 550‑sheet tray

X X

Multipurpose feeder Two‑sided

printing

Oﬁcio (Mexico)

216 x 340 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.9 x 5.8 in.)

Business card

50.8 x 88.9 mm (2 x 3.5 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

Letter

216 x 279 mm (8.5 x 11 in.)

XX XX

Paper support 17

Paper size Standard

250‑sheet tray

Legal

216 x 356 mm (8.5 x 14 in.)

Folio

216 x 330 mm (8.5 x 13 in.)

Universal

76.2 x 127 mm to 216 x 356 mm

(3 x 5 in. to 8.5 x 14 in.)

Universal

105 x 148 mm to 216 x 356 mm (4.13 x 5.83 in. to 8.5 x 14 in.)

Universal

148 x 210 mm to 216 x 356 mm (5.83 x 8.27 in. to 8.5 x 14 in.)

Optional 250‑ or 550‑sheet tray

XXX

Multipurpose feeder Two‑sided

printing

7 3/4 Envelope (Monarch)

98 x 191 mm (3.9 x 7.5 in.)

9 Envelope

98 x 225 mm (3.9 x 8.9 in.)

10 Envelope

105 x 241 mm (4.1 x 9.5 in.)

DL Envelope

110 x 220 mm (4.3 x 8.7 in.)

C5 Envelope

162 x 229 mm (6.4 x 9 in.)

B5 Envelope

176 x 250 mm (6.9 x 9.8 in.)

Other Envelope

76.2 x 127 mm to 216 x 356 mm

( 3 x 5 in. to 8.5 x 14 in.)

Paper support 18

Supported paper types

Paper type Standard

250‑sheet tray

Plain paper

Card stock X X X

Transparency

Recycled

Paper labels

Bond

Letterhead

Preprinted

Colored paper

Light paper

Optional 250‑ or 550‑sheet tray

X X

Multipurpose feeder Two‑sided printing

Heavy paper

Rough/Cotton

Envelope X X X

Rough envelope X X

One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print

20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

Bond and Heavy paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.

Supported paper weights

Tray Multipurpose feeder Two‑sided printing

Paper weight

60–120 g/m

(16–32 lb) 60–216 g/m2 (16–58 lb) 60–90 g/m2 (16–24 lb)

Printing 19

Printing

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.

Before you begin, make sure that:

• The printer is registered to the Google Cloud Print server.

• The Cloud Print plugin is downloaded from the Google Play

1 From your Android

2 Tap > Print.

3 Select a printer, and then tap .

mobile device, open a document or select a document from your

store and is enabled in the mobile device.

manager.

ﬁle

Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• Make sure that the Apple device and the printer are connected to the same network. If the network has

multiple wireless hubs, then make sure that both devices are connected to the same subnet.

• This application is supported only in some Apple devices.

1 From your mobile device, select a document from your

2 Tap the share icon, and then tap Print.

manager or launch a compatible application.

ﬁle

Printing 20

3 Select a printer.

If necessary, adjust the settings.

4 Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see

“Connecting a mobile device to the printer” on page 61.

1 From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2 Depending on your mobile device, do one of the following:

• Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Conﬁguring conﬁdential jobs

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Security > Conﬁdential Print Setup.

Conﬁgure

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Conﬁdential Job Expiration

the settings.

Note: When the limit is reached, the print jobs for that user name are deleted.

Set the expiration time for conﬁdential print jobs.

Note: Conﬁdential held jobs are stored in the printer until they are released or deleted manually.

Repeat Job Expiration Set the expiration time for a repeat print job.

Note: Repeat held jobs are stored in the printer memory for reprinting.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

copies.

Note: Verify jobs print one copy to check if it is satisfactory before printing the remaining copies.

Printing 21

Use To

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Note: Reserve held jobs are automatically deleted after printing.

Require All Jobs to be Held

Keep duplicate documents

Set the printer to hold all print jobs.

Set the printer to print all documents with the same ﬁle name.

Printing conﬁdential and other held jobs

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select Use Print and Hold, and then assign a user name.

5 Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then enter a four‑digit PIN.

6 Click OK or Print.

7 From the printer control panel, release the print job.

• For conﬁdential print jobs, navigate to:

Held jobs >

print job >

> select your user name > > Conﬁdential > > enter the PIN > > select the

> conﬁgure the settings > > Print >

• For other print jobs, navigate to:

Held jobs >

> Print >

> select your user name > > select the print job > >

For Macintosh users

1 With a document open, choose File > Print.

2 From the Preview or Media & Quality menu, choose PIN Printing.

3 Enable Print with PIN, and then enter a four‑digit PIN.

4 Click Print.

5 From the printer control panel, release the print job. Navigate to:

Held jobs >

the print job >

> select your computer name > > Conﬁdential > > enter the PIN > > select

> Print >

conﬁgure

the settings >

Printing 22

Printing a font sample list

1 From the control panel, navigate to:

Settings >

2 Select a font sample, and then press .

> Reports > > Print > > Print Fonts >

Placing separator sheets between copies

1 From the control panel, navigate to:

Settings >

2 Print the document.

> Print > > Layout > > Separator Sheets > > Between Copies >

Understanding the printer menus 23

Understanding the printer menus

Menu map

Device

Paper

Network/Ports

Security

• Preferences

• Eco‑Mode

• Remote Operator Panel

•

Notiﬁcations

• Power Management

• Layout

• Setup

• Quality

• XPS

• PDF

• Tr ay Conﬁguration • Media Conﬁguration

• Network Overview

• Wireless

• Ethernet

• TCP/IP

• SNMP

• IPSec

• Security Audit Log

• Login Restrictions

• Conﬁdential Print Setup

• Restore Factory Defaults

• Maintenance

• Visible Home Screen Icons

• About this Printer

• PostScript

• PCL

• HTML

• Image

• 802.1x

• LPD Conﬁguration

• HTTP/FTP Settings

• USB

• Restrict external network access

• Wi‑Fi Direct

• Solutions LDAP Settings

• Erase Temporary Data Files

• Miscellaneous

Reports

Help

Troubleshooting Print Quality Test Pages

• Menu Settings Page

• Device

• Print All Guides

• Connection Guide

• Information Guide

• Media Guide

• Print

• Network

• Mono Quality Guide

• Moving Guide

• Print Quality Guide

• Supplies Guide

Understanding the printer menus 24

Device

Preferences

Menu item Description

Display Language Set the language of the text that appears on the display.

Country/Region Identify the country or region that the printer is conﬁgured to

operate.

Run initial setup

No* Ye s

Displayed information

Display Text 1 (IP Address*) Display Text 2 (Date/Time*) Custom Text 1 Custom Text 2

Date and Time

Conﬁgure

Current Date and Time Manually Set Date and Time Date Format (DD‑MM‑YYYY*) Time Format (12 hour A.M./P.M.*) Time Zone (Beijing (CST)*)

Date and Time

Network Time Protocol

Enable NTP (On*) NTP Server

Paper Sizes

U.S. Metric

Run the setup wizard.

Specify the information to appear on the home screen.

Conﬁgure the printer date and time.

Conﬁgure the settings for Network Time Protocol (NTP).

Specify the unit of measurement for paper sizes.

Note: The country or region selected in the initial setup wizard determines the initial paper size setting.

Screen Timeout

5–300 seconds (60*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the idle time before the display shows the home screen or before the printer logs out a user account automatically.

Eco-Mode

Menu item Description

Sides

1‑Sided* 2‑Sided

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify whether to print on one side or two sides of the paper.

Understanding the printer menus 25

Menu item Description

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Toner Darkness

1–10 (8*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Print multiple page images on one side of a sheet of paper.

Determine the lightness or darkness of text images.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow* Allow

Connect an external Virtual Network Computing (VNC) client to the remote control panel.

Authentication Type

None* Standard Authentication

VNC Password Specify the password to connect to the VNC client server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the authentication type when accessing the VNC client server.

Note: This menu item appears only if Authentication Type is set to Standard Authentication.

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates* Do not show estimates

Supplies

Custom Supply Notiﬁcations

Show the estimated supply status information.

Conﬁgure notiﬁcation settings when the printer requires user intervention.

Note: This menu item appears only in the Embedded Web Server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 26

Menu item Description

Error Prevention

Jam Assist

O On*

Error Prevention

Auto Continue

Disabled 5–255 (5*)

Error Prevention

Auto Reboot

Reboot always* Reboot never Reboot when idle

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Set the printer to check for jammed paper automatically.

Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.

Set the printer to restart when an error occurs.

Set the number of automatic reboots that the printer can perform.

Set the number of seconds before the printer performs an automatic reboot.

Error Prevention

Auto Reboot

Auto Reboot Counter

Error Prevention

Display Short Paper Error

Auto‑clear* On

Error Prevention

Page Protect

O* On

Jam Content Recovery

Jam Recovery

Auto* O On

Note: An asterisk (*) next to a value indicates the factory default setting.

Show a read‑only information of the reboot counter.

Set the printer to show a message when a short paper error occurs.

Note: Short paper refers to the size of the paper loaded.

Set the printer to process the entire page into the memory before printing it.

Set the printer to reprint jammed pages.

Understanding the printer menus 27

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing Enter Sleep Mode after printing*

Timeouts

Sleep Mode

1–60 minutes (15*)

Timeouts

Hibernate Timeout

Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month

Set the printer to stay in Ready mode or return to Sleep mode after printing.

Set the idle time before the printer begins operating in Sleep mode.

Set the time before the printer turns o.

Timeouts

Hibernate Timeout on Connection

Hibernate Do Not Hibernate*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set Hibernate Timeout to turn o the printer while an active Ethernet connection exists.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings Restore printer settings Restore network settings

Restore the printer factory default settings.

Understanding the printer menus 28

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

1* 2

USB Conﬁguration

USB Speed

Full Auto*

Tra y Co nﬁg ura tio n

Tray Li n k i ng

Automatic* O

Tra y Co nﬁg ura tio n

Show Tray Insert Message

O Only for unknown sizes* Always

Tra y Co nﬁg ura tio n

A5 Loading

Short Edge Long Edge*

Change the USB driver mode of the printer to improve its compatibility with a personal computer.

Set the USB port to run at full speed and disable its high‑speed capabilities.

Set the printer to link the trays that have the same paper type and paper size settings.

Display a message to select paper size and type after inserting the tray.

Specify the page orientation when loading A5 paper size.

Tra y Co nﬁg ura tio n

Paper Prompts

Auto* MP Feeder Manual Paper

Tra y Co nﬁg ura tio n

Envelope Prompts

Auto* MP Feeder Manual Envelope

Tra y Co nﬁg ura tio n

Action for Prompts

Prompt user* Continue Use current

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the paper source that the user ﬁlls when a prompt to load paper appears.

Set the paper source that the user ﬁlls when a prompt to load envelope appears.

Set the printer to resolve paper- or envelope-related change prompts.

Understanding the printer menus 29

Menu item Description

Reports

Menu Settings Page Event Log Event Log Summary HealthCheck Statistics

Supply Usage And Counters

Clear Supply Usage History Reset Black Cartridge Counter Reset Black Imaging Unit Counter Reset Maintenance Counter

Printer Emulations

PPDS Emulation

O* On

Printer Emulations

PS Emulation

O On*

Printer Emulations

Emulator Security

Page Timeout

0–60 (60*)

Print reports about printer menu settings, status, and event logs.

Reset the supply page counter or view the total printed pages.

Set the printer to recognize and use the PPDS data stream.

Set the printer to recognize and use the PS data stream.

Set the page timeout during emulation.

Printer Emulations

Emulator Security

Reset Emulator After Job

O* On

Printer Emulations

Emulator Security

Disable Printer Message Access

On* O

Print Conﬁguration

Font Sharpening

0–150 (24*)

Print Conﬁguration

Print Density

Disabled* 1–5

Note: An asterisk (*) next to a value indicates the factory default setting.

Reset the emulator after a print job.

Disable access to the printer message during emulation.

Set a text point-size value below which the high‑frequency screens are used when printing font data.

Adjust the toner density when printing documents.

Understanding the printer menus 30

Menu item Description

Device Operations

Quiet Mode

O* On

Device Operations

Panel Menus

Enable* Disable

Device Operations

Safe Mode

O* On

Device Operations

Clear Custom Status

Device Operations

Clear all remotely‑installed messages

Set the printer to reduce the amount of noise that it makes when printing.

Note: Enabling this setting slows down the overall performance of the printer.

Set the printer to show the control panel menus.

Note: This menu item appears only in the Embedded Web Server.

Set the printer to operate in a special mode, in which it attempts to continue oering as much functionality as possible, despite known issues.

For example, when set to On, and the duplex motor is nonfunctional, the printer performs one‑sided printing of the documents even if the job is two‑sided printing.

Note: This setting cannot be used when the tray is not fully inserted or the tray sensor is damaged.

Erase all custom messages.

Erase messages that were remotely installed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Out of Service Erase

Menu item Description

Erase Printer Memory

Printer Memory Last Sanitized Sanitize all information on nonvolatile memory Erase all printer and network settings

Clear all settings and applications that are stored in the printer.

Visible Home Screen Icons

Menu Description

Change Language Bookmarks Held Jobs

Specify which icons to show on the home screen.

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Understanding the printer menus 31

Menu item Description

Contact Personalize the printer name. The maximum length is 63 characters.

Print

Layout

Menu item Description

Sides

1‑Sided* 2‑Sided

Flip Style

Long Edge* Short Edge

Blank Pages

Print Do Not Print*

Collate

O [ 1,1,1, 2,2,2 ]* On [1,2,1,2,1,2]

Separator Sheets

None* Between Copies Between Jobs Between Pages

Separator Sheet Source

Tray [x ] ( 1*) Multipurpose Feeder

Specify whether to print on one side or two sides of the paper.

Determine which side of the paper is bound when performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets each printed information of the page to bind the job correctly.

Print blank pages that are included in a print job.

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.

Insert blank separator sheets when printing.

Specify the paper source for the separator sheet.

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Note: An asterisk (*) next to a value indicates the factory default setting.

Print multiple page images on one side of a sheet of paper.

Understanding the printer menus 32

Menu item Description

Pages per Side Ordering

Horizontal* Reverse Horizontal Vertical Reverse Vertical

Pages per Side Orientation

Auto* Landscape Portrait

Pages per Side Border

None* Solid

Copies

1–9999 (1*)

Print Area

Normal* Whole Page

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their page orientation.

Specify the orientation of a multiple‑page document when using Pages per Side.

Print a border around each page image when using Pages per Side.

Specify the number of copies for each print job.

Set the printable area on a sheet of paper.

Setup

Menu item Description

Printer Language

PCL Emulation* PS Emulation

Resource Save

O* On

Print All Order

Alphabetical* Newest First Oldest First

Set the printer language.

Note: Setting a printer language default does not prevent a software program from sending print jobs that use another printer language.

Determine what the printer does with downloaded resources, such as fonts and macros, when it receives a job that requires more than the available memory.

Notes:

• When set to

memory is needed. Resources associated with the inactive printer language are deleted.

• When set to On, the printer preserves all the permanent

downloaded resources across all language switches. When necessary, the printer shows memory full messages instead of deleting permanent resources.

Specify the order when you choose to print all held and conﬁdential jobs.

the printer retains downloaded resources only until

O,

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 33

Quality

Menu item Description

Print Resolution

300 dpi 600 dpi* 1200 dpi 1200 Image Q 2400 Image Q

Pixel Boost

O* Fonts Horizontally Vertically Both directions

Toner Darkness

1 to 10 (8*)

Halftone

Normal* Detail

Brightness

‑6 to 6 (0*)

Set the resolution for the text and images on the printed output.

Note: Resolution is determined in dots per inch or image quality.

Enable more pixels to print in clusters for clarity, in order to enhance text and images.

Determine the lightness or darkness of text images.

Enhance the printed output to have smoother lines with sharper edges.

Adjust the brightness of the printed output.

Contrast

0 to 5 (0*)

Gray Correction

Auto* Normal

Note: An asterisk (*) next to a value indicates the factory default setting.

Adjust the contrast of the printed output.

Adjust the contrast enhancement applied to images.

XPS

Menu item Description

Print Error Pages

O* On

Minimum Line Width

1–30 (2*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Print a test page that contains information on errors.

Set the minimum stroke width of any job printed in 1200 dpi.

Understanding the printer menus 34

PDF

Menu item Description

Scale To Fit

O* On

Annotations

Print Do Not Print*

Print PDF Error

O On*

Note: An asterisk (*) next to a value indicates the factory default setting.

Scale the page content to ﬁt the selected paper size.

Specify whether to print annotations in the PDF.

Enable the printing of PDF error.

PostScript

Menu item Description

Print PS Error

O* On

Minimum Line Width

1–30 (2*)

Print a page that describes the PostScript® error.

Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is

Set the minimum stroke width.

Note: Jobs printed in 1200 dpi use the value directly.

ﬂushed.

Lock PS Startup Mode

O On*

Wait Timeout

O On* (40 seconds)

Note: An asterisk (*) next to a value indicates the factory default setting.

Disable the SysStart ﬁle.

Enable the printer to wait for more data before canceling a print job.

PCL

Menu item Description

Font Source

Resident* All

Font Name

[List of available fonts] Courier*

Note: An asterisk (*) next to a value indicates the factory default setting.

Select the source which contains the default font selection.

Select a font from the speciﬁed font source.

Understanding the printer menus 35

Menu item Description

Symbol Set

[List of available symbol set] 10U PC‑8*

Pitch

0.08–100 (10*)

Orientation

Portrait* Landscape Reverse Portrait Reverse Landscape

Lines per Page

1–255

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the languages or speciﬁc programs such as math symbols for scientiﬁc text.

Specify the pitch for ﬁxed or monospaced fonts.

Note: Pitch refers to the number of inch of type.

Specify the orientation of text and graphics on the page.

Specify the number of lines of text for each page printed through the PCL® data stream.

Notes:

‑space characters in a horizontal

ﬁxed

dierent

• This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default margins of the page.

• 60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm* 203 mm

Auto CR after LF

O* On

Auto LF after CR

O* On

Tra y Renu mbe r

Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope

Set the initial minimum stroke width of any job printed in 1200 dpi.

Set the width of the logical page on A4‑size paper.

Note: Logical page is the space on the physical page where data is printed.

Set the printer to perform a carriage return after a line feed control command.

Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same line.

Set the printer to perform a line feed after a carriage return control command.

Conﬁgure the printer to work with a dierent print driver or custom application that uses a dierent set of source assignments to request a given paper source.

Tra y Renu mbe r

View Factory Defaults

Note: An asterisk (*) next to a value indicates the factory default setting.

Show the factory default value assigned for each paper source.

Understanding the printer menus 36

Menu item Description

Tra y Renu mbe r

Restore Defaults

Print Timeout

O On* (90 seconds)

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore the tray renumber values to their factory defaults.

Set the printer to end a print job after it has been idle for the speciﬁed amount of time.

HTML

Menu item Description

Font Name

Times*

Font Size

1–255 (12*)

Scale

1–400% (100*)

Orientation

Portrait* Landscape

Set the font to use when printing HTML documents.

Set the font size to use when printing HTML documents.

Scale HTML documents for printing.

Set the page orientation for HTML documents.

Margin Size

8–255 mm (19*)

Backgrounds

Do Not Print Print*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the page margin for HTML documents.

Print background information or graphics in HTML documents.

Image

Menu item Description

Auto Fit

On O*

Invert

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Select the best available paper size and orientation setting for an image.

Note: When set to On, this menu item overrides the scaling and orientation settings for the image.

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Understanding the printer menus 37

Menu item Description

Scaling

Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width

Orientation

Portrait* Landscape Reverse Portrait Reverse Landscape

Note: An asterisk (*) next to a value indicates the factory default setting.

Adjust the image to ﬁt the printable area.

Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Specify the orientation of text and graphics on the page.

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x ] ( 1*) MP Feeder Manual Paper Manual Envelope

Paper Size/Type

Tray [x ] MP Feeder Manual Paper Manual Envelope

Substitute Size

O Statement/A5 Letter/A4 All Listed*

Set the paper source for all print jobs.

Note: MP Feeder appears only when Conﬁgure MP is set to Cassette.

Specify the paper size or paper type loaded in each paper source.

Set the printer to substitute a speciﬁed paper size if the requested size is not loaded in any paper source.

Notes:

• O prompts the user to load the required paper size.

• Statement/A5 prints A5‑size document on statement when loading

statement, and statement‑size jobs on A5 paper size when loading A5.

• Letter/A4 prints A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

• All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 38

Menu item Description

Conﬁgure MP

Cassette* Manual First

Set the printer when to pick paper loaded in the multipurpose feeder.

Notes:

• When set to Cassette, the printer treats the multipurpose feeder like a

tray.

• When set to Manual, the printer treats the multipurpose feeder like a

manual feeder.

• When set to First, the printer picks paper from the multipurpose feeder

until it is empty, regardless of the required paper source or paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches Millimeters

Portrait Width

3–52 inches (8.5*) 76–1321 mm (216*)

Specify the unit of measurement for the universal paper.

Note: Inches is the U.S. factory default setting. Millimeters is the international factory default setting.

Set the portrait width of the universal paper.

Portrait Height

3–52 inches (14*)

76.2–1321 mm (356*)

Feed Direction

Short Edge* Long Edge

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the portrait height of the universal paper.

Set the printer to pick paper from the short edge or long edge direction.

Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.

Understanding the printer menus 39

Media Types

Menu item Description

Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X]

Network/Ports

Network Overview

Specify the texture, weight, and orientation of the paper.

Menu item Description

Active Adapter

Auto* Standard Network Wireless

Network Status Show the connection status of the printer network.

Display Network Status on Printer

On* O

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server Reset all active network connections to the printer.

Network Job Timeout

O On* (90 seconds)

Specify how a network is connected.

Note: Wireless appears only when a wireless network adapter is installed.

Show the network status on the display.

Note: This setting removes all network conﬁguration settings.

Set the time before the printer cancels a network print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 40

Menu item Description

Banner Page

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Print a banner page.

Wireless

Menu item Description

Setup On Printer Panel

Choose Network Add Wi‑Fi Network

• Network Name

• Network Mode

Infrastructure

• Wireless Security Mode

Disabled* WEP WPA2/WPA - Personal WPA2 - Personal

Determine the wireless network that the printer connects to.

Note: This menu item appears as Wireless Connection Setup in the Embedded Web Server.

Wi‑Fi Protected Setup

Start Push Button Method Start PIN Method

Enable Wi‑Fi Direct

On O*

Compatibility

802.11b/g/n (2.4GHz)*

Wireless Security Mode

Disabled* WEP WPA2/WPA-Personal WPA2-Personal

802.1x - RADIUS

WEP Authentication Mode

Auto* Open Shared

Establish a wireless network and enable network security.

Notes:

• Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point (wireless router) are pressed within a given time.

• Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings of the access point.

Set the printer to connect directly to Wi-Fi devices.

Specify the wireless standard for the wireless network.

Set the type of security for connecting the printer to wireless devices.

Set the type of Wireless Encryption Protocol (WEP) used by the printer.

Note: This menu item appears only if Wireless Security Mode is set to WEP.

Understanding the printer menus 41

Menu item Description

Set WEP Key Specify a WEP password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

WPA2-Personal

AES*

Set PSK Set the password for secure wireless connection.

WPA2/WPA‑Personal

AES*

802.1x Encryption Mode

WPA+ WPA2*

IPv4

Enable DHCP

On* O

IPv4

Set Static IP Address

IP Address Netmask Gateway

Enable wireless security through WPA2.

Note: This menu item appears only if Wireless Security Mode is set to WPA2-Personal.

Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2‑Personal.

Enable wireless security through WPA2/WPA.

Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal.

Enable wireless security through 802.1x standard.

Note: This menu item appears only if Wireless Security Mode is set to 802.1x - Radius.

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute IP addressing and conﬁguration information dynamically to clients.

Set the static IP address of your printer.

IPv6

Enable IPv6

On* O

IPv6

Enable DHCPv6

O* On

IPv6

Stateless Address Autoconﬁguration

O On*

IPv6

DNS Address

IPv6

Address Preﬁx

0–128 (64*)

Enable IPv6 in the printer.

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Specify the DNS server address.

Specify the address preﬁx.

Understanding the printer menus 42

Menu item Description

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

PCL SmartSwitch

On* O

PS SmartSwitch

On* O

Mac Binary PS

Auto* On O

Show all IPv6 addresses.

Show all IPv6 router addresses.

View the network addresses.

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine

o,

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On* O

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

On* O

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute IP addressing and

Set the static IP address of your printer.

Enable IPv6 in the printer.

conﬁguration

information to clients in a dynamic manner.

Understanding the printer menus 43

Menu item Description

IPv6

Enable DHCPv6

O* On

IPv6

Stateless Address Autoconﬁguration

On* O

IPv6

DNS Address

IPv6

Address

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

Preﬁx

0–128 (64*)

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Specify the DNS server address.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

Show the printer Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

PCL SmartSwitch

On* O

PS SmartSwitch

On* O

Mac Binary PS

Auto* On O

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

Auto* On O

Note: An asterisk (*) next to a value indicates the factory default setting.

Reduce power consumption when the printer does not receive data from the Ethernet network.

Understanding the printer menus 44

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in the Embedded Web Server.

Allow DHCP/BOOTP to update NTP server

On* O

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Enable Auto IP

On* O

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Specify the backup DNS server addresses.

Backup DNS 2

Backup DNS 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

Enable DDNS

O* On

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Note: This menu item appears only in the Embedded Web Server.

Assign an IP address automatically.

in dierent domains on the network.

Note: This menu item appears only in the Embedded Web Server.

Update the Dynamic DNS settings.

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

On* O

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Update multicast DNS settings.

Allow the BOOTP to assign a printer IP address.

Understanding the printer menus 45

Menu item Description

Restricted Server List Specify an IP address for the TCP connections.

Notes:

• This menu item appears only in the Embedded Web Server.

• Use a comma to separate each IP address.

• You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports* Block Printing Only Block Printing and HTTP Only

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Outbound Trac Maximum Speed

Disabled* Enabled

Enable TLSv1.0

On* O

Enable TLSv1.1

On* O

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify how the IP addresses in the list can access the printer functionality.

Note: This menu item appears only in the Embedded Web Server.

Specify a raw port number for printers connected on a network.

Enable the printer maximum transfer rate.

Enable the TLSv1.0 protocol.

Enable the TLSv1.1 protocol.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Understanding the printer menus 46

Menu item Description

SNMP Versions 1 and 2c

Enabled

O On*

Allow SNMP Set

O On*

Enable PPM MIB

O On*

SNMP Community

SNMP Version 3

Enabled

O

On* Context Name Set Read/Write Credentials

User Name

Authentication Password

Privacy Password Set Read‑only Credentials

User Name

Authentication Password

Privacy Password Authentication Hash

MD5

SHA1* Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy* Privacy Algorithm

DES

AES‑128*

Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications.

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Understanding the printer menus 47

Menu item Description

Enable IPSec

O* On

Base Conﬁguration

Default* Compatibility Secure

DH (Die‑Hellman) Group Proposal

modp2048 (14)* modp3072 (15) modp4096 (16) modp6144 (17)

Proposed Encryption Method

3DES AES*

Proposed Authentication Method

SHA1 SHA256* SHA512

Enable Internet Protocol Security (IPSec).

Set the IPSec base conﬁguration.

Note: This menu item appears only when Enable IPSec is set to On.

Set the IPSec encryption.

Note: This menu item appears only when Base to Compatibility.

Specify the encryption and authentication methods to connect to a network securely.

Note: These menu items appear only when Base set to Compatibility.

Conﬁguration

is set

IKE SA Lifetime (Hours)

1 2 4 8 24*

IPSec SA Lifetime (Hours)

1 2 4 8* 24

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the amount of time before a new authentication key is generated.

Note: These menu items appear only when Base set to Secure.

Note: This menu item appears only when Enable IPSec is set to On.

Conﬁguration

Understanding the printer menus 48

Menu item Description

Pre‑Shared Key Authenticated Connections

Host [x]

Address

Key

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁgure the authenticated connections of the printer.

Note: These menu items appear only when Enable IPSec is set to On.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the printer join networks that require authentication before allowing access.

LPD

Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

LPD Banner Page

O* On

LPD Trailer Page

O* On

LPD Carriage Return Conversion

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs.

Print a banner page for all LPD print jobs.

Note: A banner page is the separator of print jobs and to identify the originator of the print job request.

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

Enable carriage return conversion.

Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the line.

page of a print job used as a

ﬁrst

position on the same

ﬁrst

Understanding the printer menus 49

HTTP/FTP Settings

Menu item Description

Enable HTTP Server

O On*

Enable HTTPS

O On*

Force HTTPS Connections

On O*

Enable FTP/TFTP

O On*

Local Domains Specify domain names for HTTP and FTP servers.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

Access the Embedded Web Server to monitor and manage the printer.

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force the printer to use the HTTPS connections.

Send ﬁles using FTP.

Note: This menu item appears only in the Embedded Web Server.

Note: HTTP Proxy IP Address and FTP Proxy IP Address appear only in the

Embedded Web Server.

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP Requests

1–299 (30*)

Retries for HTTP/FTP Requests

1–299 (3*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the amount of time before the server connection stops.

Set the number of retries to connect to the HTTP/FTP server.

USB

Menu item Description

PCL SmartSwitch

O On*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Understanding the printer menus 50

Menu item Description

PS SmartSwitch

O On*

Mac Binary PS

On Auto* O

Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine incoming

o,

• When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

• When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

• When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Enable USB Port

Disable Enable*

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable the standard USB port.

Restrict external network access

Menu item Description

Restrict external network access

O* On

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Subject Specify the subject and message of the notiﬁcation e‑mail.

Message

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict access to network sites.

Specify the network query interval in seconds.

Wi‑Fi Direct

Note: This menu appears only when a direct Wi‑Fi network is the active network.

Understanding the printer menus 51

Menu item Description

SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network.

Preferred Channel Number

1–11 (6*) Auto

Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi

Show PSK on Setup Page

O On*

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button Requests

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the preferred channel of the Wi‑Fi network.

connection.

Show the PSK on the Network Setup Page.

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Security

Security Audit Log

Menu item Description

Enable Audit

O* On

Enable Remote Syslog

O* On

Remote Syslog Server Specify the remote syslog server.

Remote Syslog Port

1–65535 (514*)

Remote Syslog Method

Normal UDP* Stunnel

Note: An asterisk (*) next to a value indicates the factory default setting.

Record the events in the secure audit log and remote syslog.

Send audit logs to a remote server.

Specify the remote syslog port.

Specify a syslog method to transmit logged events to a remote server.

Understanding the printer menus 52

Menu item Description

Remote Syslog Facility

0 ‑ Kernel Messages 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑ Security/Authorization

Messages* 5 ‑ Messages Generated

Internally by Syslogs 6 ‑ Line Printer Subsystem 7 ‑ Network News Subsystem 8 ‑ UUCP Subsystem 9 ‑ Clock Daemon 10 ‑ Security/Authorization

Messages 11 ‑ FTP Daemon 12 ‑ NTP Subsystem 13 ‑ Log Audit 14 ‑ Log Alert 15 ‑ Clock Daemon 16 ‑ Local Use 0 (local0) 17‑ Local Use 1 (local1) 18 ‑ Local Use 2 (local2) 19 ‑ Local Use 3 (local3) 20 ‑ Local Use 4 (local4) 21 ‑ Local Use 5 (local5) 22 ‑ Local Use 6 (local6) 23 ‑ Local Use 7 (local7)

Specify a facility code that the printer uses when sending log events to a remote server.

Severity of Events to Log

0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑ Informational 7 ‑ Debug

Remote Syslog Non‑Logged Events

O* On

Admin’s E‑mail Address Send e‑mail notiﬁcation of logged events to the administrator.

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the priority level cuto for logging messages and events.

Send all events, regardless of severity level, to the remote server.

Understanding the printer menus 53

Menu item Description

E‑mail Log Cleared Alert

O* On

E‑mail Log Wrapped Alert

O* On

Log Full Behavior

Wrap Over Older Entries* E‑mail Log Then Delete All

Entries

E‑mail % Full Alert

O* On

% Full Alert Level

1–99 (90*)

E‑mail Log Exported Alert

O* On

E‑mail Log Settings Changed Alert

O* On

Send e‑mail notiﬁcation to the administrator when a log entry is deleted.

Send e‑mail notiﬁcation to the administrator when the log becomes full and begins to overwrite the oldest entries.

Resolve log storage issues when the log ﬁlls its allotted memory.

Send e‑mail notiﬁcation to the administrator when the log ﬁlls its allotted memory.

Send e‑mail notiﬁcation to the administrator when a log is exported.

Send e‑mail notiﬁcation to the administrator when Enable Audit is set.

Log Line Endings

LF (\n)* CR (\r) CRLF (\r\n)

Digitally Sign Exports

O* On

Clear Log Delete all audit logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify how the log ﬁle terminates the end of each line.

Add a digital signature to each exported log ﬁle.

Login Restrictions

Menu item Description

1–10 (3*)

Failure time frame

1–60 minutes (5*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the number of failed login attempts before the user gets locked out.

Specify the time frame between failed login attempts before the user gets locked out.

Understanding the printer menus 54

Menu item Description

Lockout time

1–60 minutes (5*)

Web Login Timeout

1–120 minutes (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the lockout duration.

Specify the delay for a remote login before the user is logged o automatically.

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Conﬁdential Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Set the number of times an invalid PIN can be entered.

Notes:

• A value of zero turns o this setting.

• When the limit is reached, the print jobs for that user name and PIN are

deleted.

Set the expiration time for conﬁdential print jobs.

Notes:

• If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the new default value.

• If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Verify Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Reserve Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the expiration time for a print job that you want to repeat.

Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.

Set the expiration time that the printer stores print jobs for printing later.

Understanding the printer menus 55

Menu item Description

Require All Jobs to be Held

O* On

Keep duplicate documents

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to hold all print jobs.

Allow the storage of documents with the same ﬁle name.

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Delete all ﬁles stored on the printer memory.

Solutions LDAP Settings

Menu item Description

Follow LDAP Referrals

O* On

LDAP Certiﬁcate Veriﬁcation

Ye s No*

Search the dierent servers in the domain for the logged-in user account.

Enable veriﬁcation of LDAP certiﬁcates.

Miscellaneous

Menu item Description

Print Permission

O* On

Security Reset Jumper

Enable “Guest” access* No Eect

Allow the user to print.

Specify user access to the printer.

Notes:

• The jumper is located beside a lock icon on the controller board.

• Enable “Guest” access gives anyone access to all aspects of the printer.

• No Eect may make access to the printer impossible when the required

security information is unavailable.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 56

Menu item Description

Minimum Password Length

0–32

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the password length.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Print

Menu item Description

Print Fonts

PCL Fonts PostScript Fonts

Print samples and information about the fonts that are available in each printer language.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer.

Note: This menu item appears only in network printers or printers connected to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Understanding the printer menus 57

Help

Menu item Description

Print All Guides Prints all the guides

Connection Guide Provides information about connecting the printer locally (USB) or to a network

Information Guide Provides information about the printer

Media Guide Provides information about loading paper and specialty media

Mono Quality Guide Provides information about solving mono print quality settings

Moving Guide Provides information about moving, locating, or shipping the printer

Print Quality Guide Provides information about solving print quality issues

Supplies Guide Provides information about ordering supplies

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Printing the Menu Settings Page

1 From the control panel, navigate to:

Settings >

2 Select Menu Settings Page, and then press .

> Reports >

Securing the printer 58

Securing the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To e r a s e n o n ‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1 From the control panel, navigate to:

Settings >

on nonvolatile memory >

2 Select either Start initial setup or Leave printer

> Device > > Maintenance > > Out of Service Erase > > Sanitize all information

> Ye s >

oine

, and then press .

Restoring factory default settings

1 From the control panel, navigate to:

Settings >

2 Select Ye s , and then press .

> Device > > Restore Factory Defaults > > Restore all settings >

Securing the printer 59

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Maintaining the printer 60

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Networking

Connecting the printer to a Wi‑Fi network

Make sure that Active Adapter is set to Auto. From the control panel, navigate to Settings > >

Network/Ports >

1 From the control panel, navigate to:

Settings >

2 Select a Wi‑Fi network, and then type the network password.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial

setup.

> Network Overview > > Active Adapter > > Auto >

> Network/Ports > > Wireless > > Setup On Printer Panel > > Choose Network

Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS)

Before you begin, make sure that:

• The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

• A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

• Make sure that Active Adapter is set to Auto. From the control panel, navigate to:

Settings >

Using the Push Button method

From the control panel, navigate to:

Settings >

Button Method >

2 Follow the instructions on the display.

> Network/Ports > > Network Overview > > Active Adapter > > Auto >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start Push

Maintaining the printer 61

Using the personal identiﬁcation number (PIN) method

From the control panel, navigate to:

Settings >

Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN

2 Copy the eight‑digit WPS PIN.

3 Open a web browser, and then type the IP address of your access point in the address

Notes:

ﬁeld.

• To know the IP address, see the documentation that came with your access point.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the changes.

Connecting a mobile device to the printer

Before connecting your mobile device, make sure to do the following:

• Enable Wi‑Fi Direct in the printer. From the control panel, navigate to:

Settings >

• View the Wi‑Fi Direct SSID. From the control panel, navigate to:

> Network/Ports > > Wireless > > Enable Wi‑Fi Direct > > On >

Settings >

> Network/Ports > > Wi‑Fi Direct > > SSID >

• View the preshared key (PSK). From the control panel, navigate to:

Settings >

> Network/Ports > > Wi‑Fi Direct > > Set PSK >

Connecting using Wi‑Fi Direct

From the mobile device, go to the settings menu.

2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.

3 Select the printer SSID.

4 Conﬁrm the connection on the printer control panel.

Connecting using Wi‑Fi

From the mobile device, go to the settings menu.

2 Tap Wi‑Fi, and then select the printer SSID.

Note: The string “DIRECT-xy” (where xy are two random characters) is added before the SSID.

3 Enter the preshared key.

Note: The preshared key is the password.

Maintaining the printer 62

Deactivating the Wi‑Fi network

1 From the printer control panel, navigate to:

Settings >

Network >

2 Follow the instructions on the display.

> Network/Ports > > Network Overview > > Active Adapter > > Standard

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Notes:

• Perform this task after every few months.

• Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Turn

2 Remove paper from the standard bin and multipurpose feeder.

3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

the printer, and then unplug the power cord from the electrical outlet.

o

• Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

• Make sure that all areas of the printer are dry after cleaning.

5 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

Ordering parts and supplies

To order parts and supplies, contact the place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Checking the status of parts and supplies

1 From the control panel, navigate to:

Settings >

2 From the Supply Information section of the pages printed, check the status of parts and supplies.

> Reports > > Device > > Device Statistics >

Maintaining the printer 63

Ordering a toner cartridge

Notes:

• The estimated cartridge yield is based on the ISO/IEC 19752 standard.

• Extremely low print coverage for extended periods of time may negatively aect actual yield.

To order a toner cartridge, contact the place where you purchased the printer.

Ordering an imaging unit

To order an imaging unit, contact the place where you purchased the printer.

Ordering a maintenance kit

To order a maintenance kit, contact the place where you purchased the printer.

Conﬁguring

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations.

3 From the Supplies menu, click Custom Supply Notiﬁcations.

4 Select a notiﬁcation for each supply item.

5 Apply the changes.

supply

notiﬁcations

Replacing parts and supplies

Replacing the toner cartridge

1 Open door A.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintaining the printer 64

2 Remove the used toner cartridge.

3 Unpack the new toner cartridge, and then shake it three times to redistribute the toner.

4 Insert the new toner cartridge.

Note: Use the arrows inside the printer as guides.

Maintaining the printer 65

5 Close door A.

Replacing the imaging unit

1 Open door A.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2 Remove the toner cartridge.

Maintaining the printer 66

3 Remove the used imaging unit.

4 Unpack the new imaging unit, and then shake it three times to redistribute the toner.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may future print jobs.

the quality of

aect

5 Insert the new imaging unit.

Note: Use the arrows inside the printer as guides.

Maintaining the printer 67

6 Insert the toner cartridge.

Note: Use the arrows inside the printer as guides.

7 Close door A.

Replacing the pick tires

1 Turn o the printer.

2 Unplug the power cord from the electrical outlet, and then from the printer.

3 Remove the tray.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintaining the printer 68

Maintaining the printer 69

4 Remove the used pick tires one after the other.

5 Unpack the new pick tires.

Maintaining the printer 70

6 Insert the new pick tires.

7 Insert the tray.

8 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

9 Turn on the printer.

Replacing the pick roller assembly

1 Turn o the printer.

2 Unplug the power cord from the electrical outlet, and then from the printer.

3 Remove the optional tray.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may

require two or more people to lift it safely.

Maintaining the printer 71

4 Remove the tray insert, and then

the tray base.

ﬂip

Maintaining the printer 72

5 Remove the used pick roller assembly.

6 Unpack the new pick roller assembly.

Maintaining the printer 73

7 Insert the new pick roller assembly.

8 Flip the tray base, and then insert the tray insert.

Maintaining the printer 74

9 Align the printer with the optional tray, and then lower the printer until it clicks into place.

10 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

11 Turn on the printer.

Moving the printer

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

Maintaining the printer 75

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

• If the printer does not have a caster base but is

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

ﬂooring.

conﬁgured

with optional trays or output options, then remove

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

When shipping the printer, use the original packaging or contact the place where you purchased the printer.

Saving energy and paper

Conﬁguring the power save mode settings

Sleep mode

From the control panel, navigate to:

Settings >

2 Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

From the control panel, navigate to:

Settings >

2 Select the amount of time before the printer enters Hibernate mode.

> Device > > Power Management > > Timeouts > > Sleep Mode >

> Device > > Power Management > > Timeouts > > Hibernate Timeout >

Notes:

• Make sure to wake the printer from Hibernate mode before sending a print job.

• To wake the printer from Hibernate mode, press the power button.

• The Embedded Web Server is disabled when the printer is in Hibernate mode.

Maintaining the printer 76

Conserving supplies

• Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

• Print multiple pages on a single sheet of paper.

• Use the preview feature to see how the document looks like before printing it.

• Print one copy of the document to check its content and format for accuracy.

Clearing jams 77

Clearing jams

Avoiding jams

Load paper properly

• Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper

• Do not slide paper into the tray. Load paper as shown in the illustration.

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

• Push the tray ﬁrmly into the printer after loading paper.

indicator.

ﬁll

Clearing jams 78

Use recommended paper

• Use only recommended paper or specialty media.

• Do not load paper that is wrinkled, creased, damp, bent, or curled.

• Flex, fan, and align the paper edges before loading.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure that the paper size and type are set correctly on the computer or printer control panel.

• Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

• When Jam Assist is set to On, the printer automatically

after a jammed page has been cleared. Check your printed output for blank pages.

ﬂushes

blank pages or partially printed pages

• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Jam location

1 Standard bin

2 Rear door

3 Tray [x ]

4 Multipurpose feeder

5 Door A

Clearing jams 79

Paper jam in door A

1 Remove the tray.

2 Open door A.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Clearing jams 80

3 Remove the toner cartridge.

4 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may future print jobs.

the quality of

aect

5 Remove the jammed paper.

Clearing jams 81

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

6 Insert the imaging unit.

Note: Use the arrows inside the printer as guides.

7 Insert the toner cartridge.

Note: Use the arrows inside the printer as guides.

Clearing jams 82

8 Close the door.

9 Insert the tray.

Paper jam in the rear door

1 Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 83

3 Close the rear door.

Paper jam in the standard bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Paper jam in the duplex unit

1 Remove the tray.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Clearing jams 84

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the tray.

Paper jam in trays

1 Remove the tray.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Clearing jams 85

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the tray.

Paper jam in the multipurpose feeder

1 Remove paper from the multipurpose feeder.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 86

3 Flex, fan, and align the paper edges before loading.

4 Reload paper, and then adjust the paper guide.

Troubleshooting 87

Troubleshooting

Conﬁguring the SMTP server

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations > E‑mail Alerts Setup.

3 From the E‑mail Setup section,

conﬁgure

the settings.

4 Click Save.

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Step 2

Make sure that the printer IP address is correct.

Notes:

• View the IP address on the home screen.

• An IP address appears as four sets of numbers separated by

periods, such as 123.123.123.123.

Go to step 2. Turn on the printer.

Go to step 3. Type the correct

printer IP address in the address

ﬁeld.

Is the printer IP address correct?

Step 3

Check if you are using a supported browser:

• Internet Explorer version 11 or later

• Microsoft Edge

• Safari version 6 or later

• Google Chrome

• Mozilla Firefox version 24 or later

Is your browser supported?

version 32 or later

Go to step 4. Install a supported

browser.

Troubleshooting 88

Action Yes No

Step 4

Check if the network connection is working.

Is the network connection working?

Step 5

Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer.

Are the cable connections secure?

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

Go to step 5. Contact your

Go to step 6. Secure the cable

Go to step 7. Contact your

The problem is solved.

Cannot connect the printer to the Wi‑Fi network

administrator.

connections.

administrator.

Contact your

dealer.

Action Yes No

Step 1

Make sure that Active Adapter is set to Auto. From the control panel, navigate to:

Settings >

> Active Adapter > > Auto >

Can the printer connect to the Wi‑Fi network?

Step 2

Check if the correct Wi‑Fi network is selected.

Note: Some routers may share the default SSID.

Are you connecting to the correct Wi‑Fi network?

Step 3

Connect to the correct Wi‑Fi network. For more information, see

“Connecting the printer to a Wi‑Fi network” on page 60.

Can the printer connect to the Wi‑Fi network?

> Network/Ports > > Network Overview >

The problem is solved.

Go to step 4. Go to step 3.

The problem is solved.

Go to step 2.

Go to step 4.

Troubleshooting 89

Action Yes No

Step 4

Check the wireless security mode. From the control panel, navigate to:

Settings >

Wireless Security Mode >

Is the correct wireless security mode selected?

Step 5

Select the correct wireless security mode.

Can the printer connect to the Wi‑Fi network?

Step 6

Make sure that you entered the correct network password.

Note: Take note of the spaces, numbers, and capitalization in the password.

Can the printer connect to the Wi‑Fi network?

> Network/Ports > > Wireless > >

Go to step 6. Go to step 5.

The problem is solved.

Go to step 6.

Contact your

dealer.

Checking the printer connectivity

1 From the control panel, navigate to:

Settings >

> Reports > > Network > > Network Setup Page >

2 Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

Issues with supplies

Replace cartridge, printer region mismatch

Install the correct toner cartridge.

Non‑Printer Manufacturer supply

The printer has detected an unrecognized supply or part installed in the printer.

Your printer is designed to function best with genuine supplies and parts made by the printer manufacturer. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components.

Troubleshooting 90

All life indicators are designed to function with supplies and parts from the printer manufacturer and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, from the control panel, press and hold X and

If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine supply or part from the printer manufacturer.

simultaneously for 15 seconds.

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

a Use an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the

ﬂaps.

b Send the print job.

Does the envelope seal when printing?

Step 2

a Make sure that paper type is set to Envelope.

From the control panel, navigate to:

Go to step 2. The problem is

solved.

Contact your

dealer. The problem is

solved.

Settings > > Paper > > Tray Conﬁguration > >

Paper Size/Type >

b Send the print job.

Does the envelope seal when printing?

Troubleshooting 91

Collated printing does not work

Action Yes No

Step 1

a From the control panel, navigate to:

Settings >

> Print > > Layout > > Collate >

b Set Collate to On [1,2,1,2,1,2], and then press .

c Print the document.

Is the document collated correctly?

Step 2

a From the document that you are trying to print, open the Print

dialog, and then select Collate.

b Print the document.

Is the document collated correctly?

Step 3

a Reduce the number of pages to print.

b Print the document.

The problem is solved.

Go to step 2.

Go to step 3.

Contact your

dealer.

Are the pages collated correctly?

Tray linking does not work

Action Yes No

Step 1

a Check if the trays contain the same paper size and paper type.

b Check if the paper guides are positioned correctly.

c Print the document.

Do the trays link correctly?

Step 2

a From the control panel, navigate to:

Settings >

Paper Size/Type >

> Paper > > Tray Conﬁguration > >

b Set the paper size and paper type to match the paper loaded

in the linked trays.

c Print the document.

The problem is solved.

Go to step 2.

Go to step 3.

Do the trays link correctly?

Troubleshooting 92

Action Yes No

Step 3

a Make sure that Tray Linking is set to Automatic. For more

information, see

“Linking trays” on page 15.

The problem is solved.

b Print the document.

Do the trays link correctly?

Paper frequently jams

Action Yes No

Step 1

a Remove the tray.

b Check if paper is loaded correctly.

Notes:

• Make sure that the paper guides are positioned correctly.

• Make sure that the stack height is below the maximum

paper ﬁll indicator.

• Make sure to print on recommended paper size and type.

c Insert the tray.

d Print the document.

Go to step 2. The problem is

Contact your

solved.

dealer.

Do paper jams occur frequently?

Step 2

a From the control panel, navigate to:

Settings >

Paper Size/Type >

> Paper > > Tray Conﬁguration > >

b Set the correct paper size and type.

c Print the document.

Do paper jams occur frequently?

Step 3

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Contact your

dealer. The problem is

solved.

Troubleshooting 93

Jammed pages are not reprinted

Action Yes No

1 From the control panel, navigate

to:

Settings >

Notiﬁcations >

Content Recovery >

2 In the Jam Recovery menu, select

On or Auto, and then press

Are the jammed pages reprinted?

> Device > >

> Jam

Printing problems

Print quality is poor

Blank or white pages

The problem is solved. Contact your

dealer.

Contact your dealer.

Dark print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Troubleshooting 94

Action Yes No

Step 1

a Check if the printer is using a genuine and supported toner

cartridge.

Note: If the cartridge is not supported, then install a supported one.

b Print the document.

Is the print dark?

Step 2

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

b Reduce toner darkness. From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Is the print dark?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Is the print dark?

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Step 5

a Replace textured paper with plain paper.

b Print the document.

Is the print dark?

Step 6

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Go to step 5. Go to step 6.

Go to step 6. The problem is

solved.

Contact your

dealer. The problem is

solved.

Is the print dark?

Troubleshooting 95

Fine lines are not printed correctly

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported toner

cartridge.

Note: If the cartridge is not supported, then install a supported one.

Go to step 2. The problem is

solved.

b Print the document.

Are ﬁne lines not printed correctly?

Step 2

a Increase toner darkness.

From the control panel, navigate to: Settings > Print > Quality > Toner Darkness

Contact your

dealer. The problem is

solved.

b Print the document.

Are ﬁne lines not printed correctly?

Folded or wrinkled paper

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Troubleshooting 96

Action Yes No

Step 1

a Check if the printer is using a genuine and supported toner

cartridge.

Note: If the cartridge is not supported, then install a supported one.

b Print the document.

Is the paper folded or wrinkled?

Step 2

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Is the paper folded or wrinkled?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Contact your

dealer. The problem is

solved.

Is the paper folded or wrinkled?

Gray background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Troubleshooting 97

Action Yes No

Step 1

a Turn o the printer, wait for 10 seconds, and then turn on the

printer.

b Decrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Does gray background appear on prints?

Step 2

a Check if the printer is using a genuine and supported toner

cartridge.

Note: If the toner cartridge is not supported, then install a supported one.

b Print the document.

Does gray background appear on prints?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Contact your

dealer. The problem is

solved.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Does gray background appear on prints?

Horizontal light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Troubleshooting 98

Action Yes No

Step 1

a Check if the printer is using a genuine and supported toner

cartridge.

Note: If the cartridge is not supported, then install a supported one.

b Print the document.

Do horizontal light bands appear on prints?

Step 2

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

b Print the document.

Do horizontal light bands appear on prints?

Incorrect margins

Go to step 2. The problem is

solved.

Contact your

dealer. The problem is

solved.

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non-touch-screen printer models, press

navigate through the settings.

Action Yes No

Step 1

a Adjust the paper guides to the correct position for the paper

loaded.

The problem is solved.

Go to step 2.

b Print the document.

Are the margins correct?

Troubleshooting 99

Action Yes No

Step 2

a Depending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Are the margins correct?

Light print

The problem is solved.

Contact your

dealer.

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported toner

cartridge.

Note: If the cartridge is not supported, then install a supported one.

Go to step 2. The problem is

solved.

b Print the document.

Is the print light?

Step 2

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

Go to step 3. The problem is

solved.

b Increase toner darkness. From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Is the print light?

Troubleshooting 100

Action Yes No

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type

b Print the document.

Is the print light?

Step 4

Check if the print resolution is set to 600 dpi.

a From the control panel, navigate to:

Settings > Print > Quality > Print Resolution

b Print the document.

Is the print light?

Step 5

Check the status of the toner cartridge, and replace if necessary.

a From the control panel, navigate to:

Status/Supplies > Supplies

b Print the document.

Go to step 4. The problem is

solved.

Go to step 5. The problem is

solved.

Contact your

dealer. The problem is

solved.

Is the print light?

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Lexmark MX-B467P User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Conventions

Product statements

Learning about the printer

Selecting a location for the printer

Attaching cables

Using the control panel

Understanding the status of the power button and indicator light

Loading paper and specialty media

Setting the paper size and type

Loading trays

Loading the multipurpose feeder

Linking trays

Paper support

Supported paper sizes

Supported paper types

Supported paper weights

Printing

Printing from a computer

Printing from a mobile device

Printing from a mobile device using Google Cloud Print

Printing from a mobile device using AirPrint

Printing a font sample list

Placing separator sheets between copies

Understanding the printer menus

Menu map

Device

Preferences

Eco-Mode

Remote Operator Panel

Power Management

Restore Factory Defaults

Maintenance

Out of Service Erase

Visible Home Screen Icons

About this Printer

Print

Layout

Setup

Quality

PostScript

HTML

Image

Paper

Universal Setup

Media Types

Network Overview

Wireless

Ethernet

SNMP

IPSec

802.1x

Restrict external network access

Security

Security Audit Log

Login Restrictions

Erase Temporary Data Files

Solutions LDAP Settings

Miscellaneous

Reports

Menu Settings Page

Device

Print

Network

Help

Troubleshooting

Troubleshooting

Printing the Menu Settings Page

Securing the printer

Locating the security slot

Erasing printer memory

Restoring factory default settings

Statement of Volatility

Maintaining the printer

Networking