Lexmark C524dtn, C524n, C520 User Manual

www.lexmark.com

C520, C522, and C524

User’s Guide

June 2005

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550

Edition: June 2005

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Safety information

• Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a

lightning storm.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components.

The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

• Your product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous

radiation exposure.

• Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

Trademarks

Lexmark and Lexmark with diamond design, MarkNet, MarkVision, and Drag’N’Print are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

PCL

is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

PostSc ript

is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer commands (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

Details relating to compatibility are included in the Technical Reference. Other trademarks are the property of their respective owners.

Contents

Chapter 1: Overview ........................................................................................................... 8

Basic models ................................................................................................................................................... 8

Configured model ............................................................................................................................................9

Illustrations in this publication ..........................................................................................................................9

Chapter 2: Installing drivers for local printing ............................................................... 10

Windows ........................................................................................................................................................10

Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT

Using Windows 95 and Windows 98 (first edition) .................................................................................. 11

Serial printing .......................................................................................................................................... 11

Macintosh ......................................................................................................................................................13

Creating a queue in Print Center / Printer Setup Utility (Mac OS X) .......................................................14

UNIX/Linux .....................................................................................................................................................15

Chapter 3: Installing drivers for network printing ......................................................... 16

Printing a network setup page ....................................................................................................................... 16

Assigning a printer IP address .......................................................................................................................16

Verifying the IP settings .................................................................................................................................17

Windows ........................................................................................................................................................17

Supported printer drivers ........................................................................................................................ 17

Supported network printer ports ............................................................................................................. 17

Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or

Windows Server 2003 .....................................................................................................................18

Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 ......... 19

Configuring Drag‘N’Print ......................................................................................................................... 21

Macintosh ......................................................................................................................................................21

Mac OS X ...............................................................................................................................................21

Mac OS 9.x .............................................................................................................................................22

UNIX/Linux .....................................................................................................................................................23

NetWare .........................................................................................................................................................23

Chapter 4: Printing ............................................................................................................ 24

Tips for successful printing ............................................................................................................................24

Tips on storing media ............................................................................................................................. 24

Avoiding jams .........................................................................................................................................24

Sending a job to print ..................................................................................................................................... 24

Sending a job from a typical Windows application .................................................................................. 24

Sending a job from a typical Macintosh application ................................................................................ 25

Printing or deleting a confidential job ............................................................................................................. 25

Entering a personal identification number (PIN) .....................................................................................26

Canceling a print job ...................................................................................................................................... 26

Canceling from the printer operator panel ..............................................................................................27

Contents

Canceling a job from a computer running Windows ...............................................................................27

Canceling a job from a Macintosh computer running Mac OS 9.x ..........................................................27

Canceling a job from a Macintosh computer running Mac OS X ............................................................ 27

Printing the menu settings page .................................................................................................................... 28

Printing a directory list ................................................................................................................................... 28

Printing a font sample list ............................................................................................................................... 28

Printing the Print Quality Test Pages .............................................................................................................29

Printing only black text and graphics ............................................................................................................. 29

Configuring the printer for black-only printing .........................................................................................29

Removing the color supplies .................................................................................................................. 30

Configuring the printer for color printing and replacing the supplies .............................................................. 33

Chapter 5: Media specifications ...................................................................................... 35

Media guidelines ............................................................................................................................................35

Paper ......................................................................................................................................................35

Transparencies ....................................................................................................................................... 37

Envelopes ...............................................................................................................................................38

Labels .....................................................................................................................................................39

Card stock ..............................................................................................................................................39

Storing media ................................................................................................................................................. 40

Identifying media sources and specifications .................................................................................................40

Tray linking ....................................................................................................................................................45

Using the duplex function (two-sided printing) ...............................................................................................45

Duplex printing on letterhead .................................................................................................................. 45

Using Duplex Bind .................................................................................................................................. 45

Chapter 6: Loading media ................................................................................................ 47

Loading the standard tray ..............................................................................................................................47

Loading the optional 500-sheet tray ..............................................................................................................50

Identifying the multipurpose feeder or the manual feed slot .......................................................................... 50

Using and loading the multipurpose feeder ............................................................................................ 50

Loading the multipurpose feeder ............................................................................................................ 51

Using and loading the manual feed slot .................................................................................................57

Using the standard bin ...................................................................................................................................59

Attaching the standard bin ......................................................................................................................59

Using the media stop ..............................................................................................................................60

Setting the Paper Type and Paper Size ........................................................................................................62

Chapter 7: Clearing jams .................................................................................................. 63

Avoiding jams hints ........................................................................................................................................63

Identifying the media path .............................................................................................................................. 64

Accessing jam areas .............................................................................................................................. 65

Clearing a jam in the standard tray (Tray 1) .................................................................................................. 67

Clearing a jam in the optional 500-sheet tray (Tray 2) ................................................................................... 68

Clearing jams behind the inner door ..............................................................................................................69

Clearing jams under the fuser or fuser cover .................................................................................................71

Clearing jams between the fuser and the standard bin ..................................................................................73

Clearing a jam in the standard bin .................................................................................................................73

Clearing duplex path jams .............................................................................................................................74

Contents

Clearing jams from the multipurpose feeder .................................................................................................. 77

Clearing jams from the manual feed slot ....................................................................................................... 77

Chapter 8: Maintaining the printer .................................................................................. 78

Determining the status of supplies .................................................................................................................78

Conserving supplies ......................................................................................................................................78

Ordering supplies and maintenance items ..................................................................................................... 79

Ordering toner cartridges ........................................................................................................................ 79

Ordering a photoconductor unit .............................................................................................................. 80

Ordering a fuser ...................................................................................................................................... 80

Ordering a transfer belt ........................................................................................................................... 80

Ordering a waste toner box .................................................................................................................... 80

Maintaining the printer for long-term storage .................................................................................................80

Storing supplies .............................................................................................................................................81

Storing media .........................................................................................................................................81

Storing the toner cartridges and photoconductor units ...........................................................................81

Replacing the toner cartridges .......................................................................................................................81

Recycling Lexmark products ..........................................................................................................................83

Replacing the photoconductor units ..............................................................................................................83

Replacing the fuser ........................................................................................................................................83

Replacing the waste toner box ......................................................................................................................83

Replacing the transfer belt .............................................................................................................................83

Cleaning the printhead lenses ....................................................................................................................... 84

Aligning the toner cartridges for color registration .........................................................................................85

Removing the fuser for long-term storage ..................................................................................................... 86

Replacing the fuser after long-term storage ...................................................................................................88

Chapter 9: Troubleshooting ............................................................................................. 90

Solving basic printer problems ....................................................................................................................... 90

Solving display problems ............................................................................................................................... 91

Solving printing problems ..............................................................................................................................91

Solving print quality problems ........................................................................................................................93

Solving option problems ................................................................................................................................98

Solving media feed problems ........................................................................................................................ 99

Solving network printing problems ...............................................................................................................101

Solving other problems ................................................................................................................................101

Solving color quality problems ..................................................................................................................... 101

Frequently asked questions (FAQ) about color printing ....................................................................... 102

What are Detailed Color Samples and how do I access them? ............................................................ 104

Online technical support .............................................................................................................................. 105

Calling for service ........................................................................................................................................105

Chapter 10: Administrative support .............................................................................. 106

Disabling operator panel menus .................................................................................................................. 106

Enabling menus ........................................................................................................................................... 106

Restoring factory default settings ................................................................................................................ 107

Adjusting Power Saver ................................................................................................................................107

Contents

Disabling Power Saver ................................................................................................................................108

Encrypting the disk ...................................................................................................................................... 108

Configuring printer alerts ............................................................................................................................. 109

Adjusting operator panel contrast ................................................................................................................ 109

Memory requirements ..................................................................................................................................110

Using the Print and Hold function ................................................................................................................ 110

Selecting a user name ..........................................................................................................................110

Printing and deleting held jobs .............................................................................................................110

Accessing held jobs from the operator panel .......................................................................................111

Repeat Print .......................................................................................................................................... 111

Reserve Print ........................................................................................................................................ 111

Verify Print ............................................................................................................................................ 111

Confidential jobs ................................................................................................................................... 112

Understanding the operator panel ............................................................................................................... 113

Indicator light ........................................................................................................................................113

Buttons .................................................................................................................................................114

Using the security lock feature ..................................................................................................................... 115

Setting security using the Embedded Web Server (EWS) ...........................................................................115

Setting the system password ................................................................................................................115

Using the secure Embedded Web Server ............................................................................................115

Supporting SNMPv3 (Simple Network Management Protocol version 3) ............................................. 116

Supporting IPSec (Internet Protocol Security) ...................................................................................... 116

Using Secure mode .............................................................................................................................. 116

Using 802.1x Authenticating .................................................................................................................117

Locking the operator panel menus ....................................................................................................... 117

Printing Lockout ....................................................................................................................................118

Confidential Print Setup ........................................................................................................................118

Chapter 11: Installing and removing options ............................................................... 119

Installing the 500-sheet drawer .................................................................................................................... 119

Removing the 500-sheet drawer .................................................................................................................. 120

Accessing the system board ........................................................................................................................120

Replacing the system board metal plate ...................................................................................................... 123

Installing an optional memory card .............................................................................................................. 124

Removing a memory card ............................................................................................................................ 126

Installing an optional flash memory or firmware card ...................................................................................127

Removing an optional flash memory or firmware card ................................................................................. 128

Installing an optional hard disk .................................................................................................................... 129

Removing an optional hard disk ..................................................................................................................130

Installing an optional INA card ..................................................................................................................... 131

Removing an optional INA card ...................................................................................................................132

Attaching cables ..........................................................................................................................................133

Notices .............................................................................................................................. 134

Licensing notice ........................................................................................................................................... 135

Conventions .................................................................................................................................................135

Static sensitivity notice ......................................................................................................................... 136

Electronic emission notices .........................................................................................................................136

Federal Communications Commission (FCC) compliance information statement ............................... 136

Contents

Industry Canada compliance statement ............................................................................................... 137

Avis de conformité aux normes de l’industrie du Canada .....................................................................137

European Community (EC) directives conformity .................................................................................137

The United Kingdom Telecommunications Act 1984 ............................................................................137

Japanese VCCI notice .......................................................................................................................... 137

Korean MIC statement .......................................................................................................................... 137

Noise emission levels ........................................................................................................................... 138

Energy consumption .............................................................................................................................138

Power regulation notice ........................................................................................................................ 138

Total energy usage ...............................................................................................................................138

Power Saver ......................................................................................................................................... 139

ENERGY STAR ...........................................................................................................................................139

Waste from Electrical and Electronic Equipment (WEEE) directive ............................................................. 139

Laser notice .................................................................................................................................................140

Statement of Limited Warranty for Lexmark C520, C522, and C524 ........................................................... 140

Index .................................................................................................................................. 142

Overview

Basic models

The following illustration shows the Lexmark™ C520, C522, and C524 of the Lexmark family of printers and their features.

C520 and C522 have a manual feed slot on the front of the standard tray. C524 has a multipurpose feeder located on the front of the standard tray which can be seen once it is lowered using the latch. The standard tray for all models is available when it is pulled out using the handhold.

The C522 and C524 have an optional 500-sheet drawer available for purchase.

Latch

Standard tray (250-sheet tray)

Handhold for standard tray

Manual feed slot

Multipurpose feeder

Standard bin

Operator panel

C520 and C522 C524

Configured model

Overview

Configured model

The following illustration shows the option available for the Lexmark C522 and C524.

Illustrations in this publication

Illustrations in this publication are predominantly for C524 with the multipurpose feeder. Illustrations for C522 with the manual feed slot are only shown for loading and clearing jams instructions.

Optional 500-sheet drawer

Installing drivers for local printing

A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by the computer to which it is attached. If attaching a local printer, install the printer driver on the computer before setting up the printer.

The printer driver is software that lets the computer communicate with the printer.

The procedure to install drivers depends on the operating system used. Use the following table to find driver installation instructions for the particular operating system. For additional help, see the documentation that shipped with the computer and the software.

Windows

Some Windows operating systems may already include a printer driver that is compatible with the printer.

Note: Installing a custom driver will not replace the system driver. A separate printer object will be created

and appear in the Printers folder.

Use the drivers CD that shipped with the printer to install the custom printer driver and obtain enhanced printer features and functionality.

Drivers are also available in downloadable software packages on the Lexmark Web site at www.lexmark.com.

Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT

Note: Install the printer software before connecting the USB cable.

1 Insert the drivers CD.

If the CD does not launch automatically, click Start

Æ Run, and type D:\Setup.exe in the Run dialog (where D is

the letter of the CD-ROM drive).

Note: USB support is not available for Windows NT operating systems.

Operating system Go to page

Windows 10

Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, Windows NT 4.x

Windows 95 and Windows 98 (first edition) 11

Serial printing 11

Macintosh 13

UNIX/Linux 15

Windows

Installing drivers for local printing

2 Click Install Printer and Software.

Note: Some Windows operating systems require that the user has administrative access to install printer

drivers on the computer.

3 Click Agree to accept the license agreement.

4 Select Suggested, and click Next.

The Suggested option is the default installation for local and network-attached setup. To install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on the screen.

5 Select Local Attach, and click Finish.

Follow the instructions on the screen. It may take some time for the drivers to load.

6 Close the drivers CD installer application.

7 Connect the USB cable, and turn on the printer.

The Plug and Play screen appears, and a printer object is created in the printers folder of the computer.

Using Windows 95 and Windows 98 (first edition)

1 Turn on the computer.

2 Insert the drivers CD. If the CD launches automatically, click Exit to return to the Add Printer Wizard.

3 Click Start Æ Settings Æ Printers, and double-click Add Printer.

Note: USB support is not available for Windows 95 and Windows 98 (first edition) operating systems.

4 When prompted, select Local printer.

5 Click Have Disk.

Note: Some Windows operating systems require that the user has administrative access to install printer

drivers on the computer.

6 Specify the location of the custom printer driver on the drivers CD.

The path should be similar to the following:

D:\Drivers\Print\Win_9xMe\<language>

Where D is the letter of the CD-ROM drive.

7 Click OK.

It may take some time for the drivers to load.

8 Close the drivers CD.

Serial printing

With serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer, or when a parallel interface is not available.

Note: A serial interface card is required and can be purchased separately.

Windows

Installing drivers for local printing

Before printing, establishing communication between the printer and computer is required. To do this:

1 Set serial parameters in the printer.

2 Install a printer driver on the attached computer.

3 Match the serial settings in the COM port.

Setting parameters in the printer

1 Press on the operator panel.

2 Press until Reports appears, and then press .

Note: For information about serial menus and messages, see the publications CD that shipped with the

printer.

3 Press until Menu Settings Page appears, and then press .

The printer returns to Ready.

4 Press .

5 Press until Network/Ports appears, and then press .

6 Press until Serial or Serial [x] appears, and then press . ([x] is the number of the serial

port.)

7 Press until <Parameter> appears, and then press (where <Parameter> is the parameter required for

a change).

8 Press until <Setting> appears, and then press (where <Setting> is the setting required for a

change).

Note the following restrictions:

• Maximum baud rate supported is 115,200.

• Data Bits must be set to 7 or 8.

• Parity must be set to Even, Odd, or None.

• Stop Bits must be set to 2.

• Flow Control recommended protocol setting is Xon/Xoff.

9 Press to select the setting. The printer returns to Serial or Serial [x].

10 Print a Menu Settings page, and verify that the serial parameters are correct.

Note: Keep this page for later use.

a Press on the operator panel.

b Press until Reports appears, and then press .

c Press until Menu Settings Page appears, and then press .

d Look under the Standard Serial (or Serial Option X if a serial interface card is installed) heading to find the

serial parameters.

Macintosh

Installing drivers for local printing

Installing a printer driver

A printer driver must be installed on the computer that is connected to the printer.

Note: Windows 95 and Windows 98 (first edition) users should follow the installation directions in Using Windows 95 and Windows 98 (first edition).

1 Insert the drivers CD. It should launch automatically. If the CD does not launch automatically, click Start Æ Run,

and type the following in the Run dialog:

D:/Setup.exe

Where D is the letter of the CD-ROM drive.

2 Click Install Printer and Software.

3 Click Agree to accept the Printer Software License Agreement.

4 Select Custom, and click Next.

5 Select Components, and click Next.

6 Select Local, and click Next.

7 Select the printer from the list, and click Add Printer.

8 Expand the printer item listed below Selected Components.

9 Click PORT: <LPT1>, and select the communications port (COM1 or COM2) needed for use.

10 Click Finish to complete the printer software installation.

Setting parameters in the communications (COM) port

After the printer driver is installed, the serial parameters must be set for the communications port assigned to the printer driver.

The serial parameters in the communications port must match exactly to the serial parameters set in the printer.

1 Click Start Æ Settings Æ Control Panel, and double-click System.

2 On the Device Manager tab, click + to expand the list of available ports.

3 Select the communications port assigned to the printer (COM1 or COM2).

4 Click Properties.

5 On the Port Settings tab, set the serial parameters to the exact same serial parameters in the printer.

Look for the printer settings under the Serial Standard (or Serial Option X) heading on the Menu Settings page printed previously.

6 Click OK, and close all the windows.

7 Print a test page to verify printer installation.

a Click Start

Æ Settings Æ Printers.

b Select the printer just added.

c Click File

Æ Properties.

d Click Print Test Page. When a test page prints successfully, printer setup is complete.

Macintosh

Mac OS 9.x or later is required for USB printing. To print locally to a USB-attached printer, create a desktop printer icon (Mac OS 9) or create a queue in Print Center / Printer Setup Utility (Mac OS X).

Macintosh

Installing drivers for local printing

Creating a queue in Print Center / Printer Setup Utility (Mac OS X)

1 Install a PostScript Printer Description (PPD) file on the computer.

a Insert the drivers CD.

b Double-click the installer package for the printer.

Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.

c Click Continue on the Welcome screen and again after viewing the Readme file.

d Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.

e Select a Destination, and click Continue.

f On the Easy Install screen, click Install.

g Enter the user password, and click OK. All the necessary software is installed on the computer.

h Click Close when installation is complete.

2 Open Finder, click Applications, and click Utilities.

3 Double-click Print Center or Printer Setup Utility.

Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site

at www.lexmark.com.

4 Do one of the following:

• If the USB-attached printer appears in the Printer List, quit Print Center or Printer Setup Utility. A queue has

been created for the printer.

• If the USB-attached printer does not appear in the Printer List, make sure the USB cable is properly connected and the printer is turned on. After the printer appears in the Printer List, quit Print Center or Printer Setup Utility.

Creating a desktop printer icon (Mac OS 9.x)

1 Install a PostScript Printer Description (PPD) file on the computer.

a Insert the drivers CD.

b Double-click Classic, and double-click the installer package for the printer.

Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.

c Choose the language needed for use, and click Continue.

d Click Continue after viewing the Readme file.

e Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.

f On the Easy Install screen, click Install. All the necessary files are installed on the computer.

g Click Close when installation is complete.

Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site

at www.lexmark.com.

2 Do one of the following:

• For Mac OS 9.0: Open Apple LaserWriter.

• For Mac OS 9.1–9.x: Open Applications, and click Utilities.

3 Double-click Desktop Printer Utility.

UNIX/Linux

Installing drivers for local printing

4 Select Printer (USB), and click OK.

5 In the USB Printer Selection section, click Change.

If the printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected, and the printer is turned on.

6 Select the name of the printer, and click OK. The printer appears in the original Printer (USB) window.

7 In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure the printer PPD now

matches the printer in use.

8 Click Create, and click Save.

9 Specify a printer name, and click Save. The printer is now saved as a desktop printer.

UNIX/Linux

Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat.

The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. The UNIX/Linux User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments.

All the printer driver packages support local printing using a parallel connection. The driver package for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations.

Visit the Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms.

Installing drivers for network printing

Printing a network setup page

If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing.

1 Make sure the printer is on.

2 Press on the operator panel.

3 Press until Reports appears, and then press .

4 Press until Network Setup Page appears, and then press .

Note: If an optional MarkNet™ N8000 Series internal print server is installed, Print Network1 Setup

appears on the display.

5 Check the first section on the network setup page, and confirm that Status is “Connected.”

If Status is “Not Connected” is on the page, the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and print another network setup page to verify that the printer is connected to the network.

Assigning a printer IP address

If the network is using DHCP, an IP address is automatically assigned after connecting the network cable to the printer.

1 Look for the address under the “TCP/IP” heading on the network setup page printed in Printing a network setup

page.

2 Go to Verifying the IP settings, and begin with step 2.

If the network is not using DHCP, then manually assign an IP address to the printer. One of the easiest ways is to use the operator panel:

1 Press on the operator panel.

2 Press until Network/Ports appears, and then press .

3 Press until TCP/IP appears, and then press .

Standard Network appears if the printer has a network port on the printer system board. If a MarkNet N8000 Series internal print server is installed in the option card, Network 1 appears.

4 Press until Address appears, and then press .

5 Using the navigation arrow buttons, enter the IP address. Once it is entered, press .

Submitting Selection appears briefly.

6 Press until Netmask appears, and then press .

7 Using the navigation arrow buttons, enter the IP netmask. Once it is entered, press .

Submitting Selection appears briefly.

8 Press until Gateway appears, and then press .

Verifying the IP settings

Installing drivers for network printing

9 Using the navigation arrow buttons, enter the IP gateway. Once it is entered, press .

Submitting Selection appears briefly.

10 Press until the printer returns to Ready.

Verifying the IP settings

1 Print another network setup page. Look under the “TCP/IP” heading, and make sure the IP address, netmask, and

gateway are correct. See Printing a network setup page on page 16 if help is needed.

2 Ping the printer, and verify that it responds. At a command prompt on a network computer, type ping followed by

the new printer IP address (for example, 192.168.0.11).

Note: On Windows computers, click Start

Æ Programs Æ Command prompt (or Accessories Æ

Command prompt if using Windows 2000).

If the printer is active on the network, a reply is sent.

After the TCP/IP settings are assigned and verified, install the printer on each network computer.

Windows

In Windows environments, network printers can be configured for direct printing or shared printing. Both network printing methods require the installation of a printer driver and the creation of a network printer port.

Supported printer drivers

• Windows system printer driver

• Lexmark custom printer driver

System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD.

Updated system and custom drivers are available on the Lexmark Web site at www.lexmark.com.

Supported network printer ports

• Microsoft Standard TCP/IP port—Windows 2000, Windows XP, and Windows Server 2003

• LPR—Windows NT 4.0

• Lexmark Enhanced TCP/IP port—Windows 98 SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and

Windows Server 2003

For basic printer functionality, install a system printer driver and use a system network printer port, such as an LPR or a Standard TCP/IP port. The system printer driver and port allow for a consistent user interface for use with all the printers on the network. However, using a custom printer driver and network port provides enhanced functionality, such as printer status alerts.

Windows

Installing drivers for network printing

Follow the steps for the printing configuration and operating system in use to configure the network printer:

Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003

To install a custom printer driver and network port:

1 Launch the drivers CD.

2 Click Install Printer and Software.

3 Click Agree to accept the license agreement.

4 Select Suggested, and click Next.

5 Select Network Attach, and click Next.

6 Select the printer model from the list, and click Next.

7 Select the printer port from the list, and click Finish to complete the installation.

If the printer port is not listed:

a Click Add Port.

b Select Lexmark Enhanced TCP/IP Port, and enter the information to create the port.

c Enter a port name.

This can be any name to associate with the printer, such as Color1-lab4. After the port is created, this name appears in the list of available ports.

d Enter the IP address in the text box.

Note: If the IP address is unknown, print a network setup page, and look under the TCP/IP heading. For

help, see Printing a network setup page and Verifying the IP settings.

8 Print a test page to verify printer installation.

Printing configuration Operating system Go to page

Direct

• Printer is connected directly to the network using a network cable, such as Ethernet.

• Printer drivers are typically installed on each network computer.

Windows 98 SE, Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server 2003

Shared

• Printer is connected to one of the computers on the network using a local cable, such as USB.

• Printer drivers are installed on the computer attached to the printer.

• During driver installation, the printer is set up to be “shared” so that other network computers can print to it.

Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003

Printer

Clients

Windows

Installing drivers for network printing

Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003

Note: Install the printer software before connnecting the USB cable.

After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 computer (which will act as a server), follow these steps to configure the network printer for shared printing:

1 Install a custom printer driver.

a Launch the drivers CD.

b Click Install Printer and Software.

c Click Agree to accept the license agreement.

d Select Suggested, and click Next.

e Select Local Attach, and click Finish.

Follow the instructions on the screen. It may take some time for the drivers to load.

f Close the drivers CD installer application.

g Connect the USB cable, and turn on the printer.

The Plug and Play screen appears, and a printer object is created in the Printers folder of the computer. The printer is shared in step 2: “Share the printer on the network.”

h Print a test page to verify printer installation.

2 Share the printer on the network.

a Click Start

Æ Settings Æ Printers.

b Select the printer just added.

c Click File

Æ Sharing.

d Select the Shared as check box, and enter a name in the text box.

e In the Alternate Drivers section, select the operating systems of all the network clients that will print to the

printer.

f Click OK.

Note: If files are missing, prompts may appear to request the server operating system CD.

Server

Clients

Printer

Windows

Installing drivers for network printing

g Check the following to make sure the printer was successfully shared.

• The printer object in the Printers folder now has a shared indicator. For example, in Windows NT 4.0, a

hand appears under the printer object.

• Browse Network Neighborhood. Find the host name of the server, and look for the shared name assigned to the printer.

Install the printer driver (or subset) on network clients

Using the point and print method

Note: This method is usually the best use of system resources. The server handles driver modifications and

the print job processing. This lets network clients return to applications much faster.

With this method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer.

1 Double-click Network Neighborhood on the Windows desktop of the client computer.

2 Locate the host name of the server computer, and double-click the host name.

3 Right-click the shared printer name, and click Install.

Wait a few minutes for the driver information to be copied from the server computer to the client computer and for a new printer object to be added to the Printers folder. The time this takes varies based on network traffic and other factors.

4 Close Network Neighborhood.

5 Print a test page to verify printer installation.

Using the peer-to-peer method

With this method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing.

1 Click Start Æ Settings Æ Printers.

2 Click Add Printer to launch the Add Printer wizard.

3 Click Next.

4 Click Network Printer, and click Next.

5 Enter the printer name or URL (if on the Internet or an intranet), and click Next.

If the printer name or URL is unknown, leave the text box blank, and click Next.

6 Select the network printer from the Shared printers list. If the printer is not listed, enter the path of the printer in the

text box.

The path looks similar to the following:

\\<server host name>\<shared printer name>

Note: If this is a new printer, prompts may occur to install a printer driver. If no system driver is available,

provide a path to available drivers.

The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process.

7 Click OK.

8 Select whether this printer will be the default printer for the client, and click Finish.

9 Print a test page to verify printer installation.

Macintosh

Installing drivers for network printing

Configuring Drag‘N’Print

Note: Drag’N’Print™ support is not available for all printers.

For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities.

Macintosh

Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a

printer to UNIX or Macintosh computers.

To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file, and either create a desktop printer on the computer (Mac OS 9.x) or create a print queue in Print Center (Mac OS X).

Mac OS X

Step 1: Install a custom PPD file

1 Install a PostScript Printer Description (PPD) file on the computer.

a Insert the drivers CD.

b Double-click the installer package for the printer.

Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.

c Click Continue on the Welcome screen and again after viewing the Readme file.

d Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.

e Select a Destination, and click Continue.

f On the Easy Install screen, click Install.

g Enter the user password, and click OK. All the necessary software is installed on the computer.

h Click Close when installation is complete.

Step 2: Create a print queue in Print Center or Printer Setup Utility

Using AppleTalk Printing

Follow these steps to create a print queue using AppleTalk Printing.

1 Open Finder, click Applications, and click Utilities.

2 Double-click Print Center or Printer Setup Utility.

3 Choose Add Printer from the “Printers” menu.

4 Choose AppleTalk from the pop-up menu.

Note: Look on the network setup page under the “AppleTalk” heading to know which zone or printer to

select.

5 Select the AppleTalk zone from the list.

6 Select the new printer from the list, and click Add.

Macintosh

Installing drivers for network printing

7 Verify printer installation:

a Open Finder, click Applications, and click Text Edit.

b Choose Print from the “File” menu.

c Choose Summary from the “Copies & Pages” pop-up menu.

Note: Look on the Network Setup page under the “AppleTalk” heading to find the default name of the printer

to know which printer to select.

• If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete.

• If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the printer list in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file.

Using IP Printing

Follow these steps to create a print queue using IP Printing. To create an AppleTalk print queue, see Step 2: Create a print queue in Print Center or Printer Setup Utility.

1 Open Finder, click Applications, and click Utilities.

2 Double-click Print Center or Printer Setup Utility.

3 Choose Add Printer from the “Printers” menu.

4 Choose IP Printing from the pop-up menu.

5 Enter the IP address or the printer DNS name in the Printer Address box.

6 Choose Lexmark from the “Printer Model” pop-up menu.

7 Select the new printer from the list, and click Add.

8 Verify printer installation:

a Open Finder, click Applications, and click Text Edit.

b Choose Print from the “File” menu.

c Choose Summary from the “Copies & Pages” pop-up menu.

d Do one of the following:

• If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete.

Mac OS 9.x

Step 1: Install a custom PPD file

1 Insert the drivers CD.

a Double-click Classic, and double-click the installer package for the printer.

Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.

b Choose the language needed for use, and click Continue.

c Click Continue after viewing the Readme file.

d Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.

e On the Easy Install screen, click Install. All the necessary files are installed on the computer.

UNIX/Linux

Installing drivers for network printing

f Click Close when installation is complete.

Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site

at www.lexmark.com.

Step 2: Create a desktop printer

1 In the Chooser, select the LaserWriter 8 driver.

2 For a routed network, select the default zone from the list. For the zone to select, look on the Network Setup page

under AppleTalk for Zone.

3 Select the new printer from the list.

4 For printer to select, look on the Network Setup page under the “AppleTalk” heading to find the default name of the

printer.

5 Click Create.

6 Make sure there is an icon next to the printer name in the Chooser.

7 Close the Chooser window.

8 Verify printer installation.

a Click the desktop printer icon just added.

b Choose Printing Æ Change Setup.

– If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for the

printer, printer setup is complete.

– If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is not correct for

the printer, repeat Step 1: Install a custom PPD file.

UNIX/Linux

The printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit the Lexmark Web site at

www.lexmark.com for a complete list of supported UNIX and Linux platforms.

Note: The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at

www.lexmark.com.

Lexmark provides a printer driver package for each supported UNIX and Linux platform. The User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments.

These packages are available for download from the Lexmark Web site. The driver package needed is also on the drivers CD.

NetWare

The printer supports Novell Distributed Print Services (NDPS/iPrint). For the latest information about installing a network printer in a NetWare environment, launch the drivers CD, and click View Documentation.

Printing

This chapter covers tips for printing, how to print certain lists of information from the printer, how to cancel a job, and how to print black-only text and graphics.

Tips for successful printing

Tips on storing media

Store the media properly. For more information, see Storing media.

Avoiding jams

By selecting appropriate paper or specialty media (transparencies, labels, and card stock) and loading it properly, most jams are avoidable. See Loading the standard tray and Loading the optional 500-sheet tray for instructions on loading paper and specialty media into the standard tray and the optional 500-sheet tray.

If a jam occurs, see Clearing jams for instructions. For hints to help avoid jams, see Avoiding jams hints.

Note: Try a sample of any paper or specialty media before purchasing large quantities.

Sending a job to print

A printer driver is software that lets the computer communicate with the printer. When Print is chosen from a software application, a window representing the printer driver opens. Select the appropriate settings for the specific job being sent to print. Print settings selected from the driver override the default settings selected from the printer operator panel.

Click Properties or Setup from the initial Print box to see all of the available printer settings that may be changed. If a feature in the printer driver window is unfamiliar, open the online Help for more information.

To support all the printer features, use the Lexmark custom printer drivers. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site. A user may also use the system drivers built into the operating system. See the Setup sheet for more information about choosing and installing drivers.

Sending a job from a typical Windows application

1 Open the file needed for printing.

2 From a word processor, spreadsheet, browser, or other application, select File Æ Print.

3 Click Properties. (If there is no Properties button, click Setup, and then click Properties.)

Verify that the correct printer is selected in the dialog. Modify the printer settings as appropriate (such as the pages selected to print or the number of copies).

4 Click OK or Print to send the job to the selected printer.

Printing or deleting a confidential job

Printing

Sending a job from a typical Macintosh application

1 Open the file needed for printing.

2 From a word processor, spreadsheet, browser, or other application, select File Æ Print.

3 In the Copies & Pages or General pop-up menu, select Job Routing.

a When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences

Print Time Filters.

b Turn down the disclosure triangle to the left of Print Time Filters, and select Job Routing.

c Select Job Routing in the pop-up menu.

4 Click OK or Print to send the job to the selected printer.

Printing or deleting a confidential job

When the user sends a job to the printer, the user can enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until the user enters the same four-digit PIN from the operator panel and chooses to print or delete the job. This ensures that the job does not print until the specific user is there to retrieve it, and no one else using the printer can print the job.

This will only work with the Lexmark custom drivers that came on the drivers CD which shipped with the printer.

1 In the word processor, spreadsheet, browser, or other application, select select File Æ Print.

2 Click Properties. (If there is no Properties button, click Setup, and then click Properties.)

3 Click Help and see the topic Confidential Print or Print and Hold. Follow instructions for printing a confidential job.

Go to the printer to retrieve the confidential print job, and continue with these steps or for more information, see

Accessing held jobs from the operator panel.

4 At Ready, press until Held jobs appears, and then press .

5 Press until user name appears, where user name is the name for the individual user and the name

specified when the job was sent to the printer. User name is actually a folder since its sub-selections contain print jobs.

6 Press .

7 Press again since Confidential jobs appears on the first line of the display.

The Enter PIN prompt appears.

8 See Entering a personal identification number (PIN) as follows. Continue with step 1 on page 26 to print a

confidential job.

Canceling a print job

Printing

Entering a personal identification number (PIN)

When Confidential jobs is selected, the following prompt appears:

1 Use the navigation arrow buttons on the operator panel to specify the numbers of the

four-digit PIN associated with the confidential job.

a In the first of the four fields, press or to scroll to the first number of the PIN which is displayed, and

then press . The number changes to an asterisk. The next field to the right becomes the current field.

b Specify the second number of the PIN by pressing or to scroll to the correct number, and press .

Continue in this manner to specify the third and fourth numbers of the PIN.

When is pressed each time, asterisks appear on the display to ensure confidentiality.

c If a mistake is made, press

to scroll back to the field with the incorrect number, and reenter the PIN.

Once the four numbers are entered, if it is an invalid PIN, the message Invalid PIN appears. If this message appears, press until Try again or Cancel appears, and then press .

2 When the complete, correct PIN is entered, press . A complete list of confidential jobs associated with the

specified PIN appears. Print all confidential jobs also appears in the list if there is more than one job.

3 Press until appears next to the job requiring printing or press until Print all confidential

jobs or Delete all confidential jobs appears, and then press .

4 Press until appears next to Print 1 copy, Print copies, Delete, or Delete all confidential

jobs based on the needed action for the print job, and then press . Based on the chosen selection from this

list, one of the following occurs:

• For Print 1 copy, one copy prints.

• For Print copies, a second menu appears. Press or to scroll to the correct number of copies

needed, and then press .

• For Delete, only the selected job is deleted.

• For Delete all confidential jobs, all confidential jobs associated with the user name are deleted.

Note: When one or more jobs print, the job or jobs are deleted from printer memory.

For more information about confidential jobs, and Print and Hold jobs, see Using the Print and Hold function.

Canceling a print job

There are several methods for canceling a print job.

____

Enter PIN

___

Enter PIN

****

Canceling a print job

Printing

Canceling from the printer operator panel

If the job is formatting or already printing, and Cancel a Job appears on the first line of the display:

1 Press .

A list of jobs appears.

2 Press until appears next to the job requiring cancelation, and then press .

The message Canceling <filename> appears.

Note: Once a print job is sent, to easily cancel the job, press . The Stopped screen appears. Press

until Cancel a job appears, and then press .

Canceling a job from a computer running Windows

Canceling a job from the taskbar

When a job is sent to print, a small printer icon appears in the right corner of the taskbar.

1 Double-click the printer icon.

A list of print jobs appears in the printer window.

2 Select the job requiring cancelation.

3 Press the Delete key on the keyboard.

Canceling a job from the desktop

1 Minimize all programs to reveal the desktop.

2 Double-click the My Computer icon.

3 Double-click the Printers icon.

A list of available printers appears.

4 Double-click the printer selected when the job was sent to print.

A list of print jobs appears in the printer window.

5 Select the job requiring cancelation.

6 Press the Delete key on the keyboard.

Canceling a job from a Macintosh computer running Mac OS 9.x

When sending a job to print, the printer icon for the selected printer appears on the desktop.

1 Double-click the printer icon on the desktop.

A list of print jobs appears in the printer window.

2 Select the print job requiring cancelation.

3 Press the trash can button.

Canceling a job from a Macintosh computer running Mac OS X

1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup.

2 Double-click the printer where the print job is being sent.

Printing the menu settings page

Printing

3 In the printer window, select the print job requiring cancelation.

4 Press Delete.

Printing the menu settings page

The menu settings page shows current settings (user default settings) for the menus, a list of installed options, and available printer memory. Use this page to verify that all printer options are properly installed and the printer settings are correct.

See Understanding the operator panel to identify the display and operator panel buttons if help is needed.

1 Make sure the printer is on and the Ready message appears.

2 Press and release .

3 Press until Reports appears, and then press .

4 Press until Menu Settings Page appears, and then press .

5 The message Printing Menu Settings Page appears while the page prints. The printer returns to the Ready

message after the menu settings page prints.

If any other message appears when this page prints, see the Menus and Messages Guide located on the publications CD for more information.

Printing a directory list

A directory list shows all the resources stored in flash memory or on the hard disk.

To print a list:

1 Make sure the printer is on and the Ready message appears.

2 Press and release .

3 Press until Settings appears, and then press .

4 Press until Reports appears, and then press .

5 Press until Print Directory appears, and then press .

The message Printing Directory List appears and remains on the operator panel until the page prints. The printer returns to the Ready state after the directory list prints.

Printing a font sample list

To print samples of all the fonts currently available for the printer:

1 Make sure the printer is on and the Ready message appears.

2 Press and release .

3 Press until Reports appears, and then press .

4 Press until Print Fonts appears, and then press .

5 Press until either PCL Fonts or PostScript Fonts is the current item based on the font listing

needed. It is current when the appears in front of the item.

• Select PCL Fonts to print a listing of the fonts available to the PCL emulator.

• Select PS Fonts to print a listing of the fonts available to the PostScript 3 emulator.

Printing the Print Quality Test Pages

Printing

6 When the needed item is selected, press .

The message Printing PCL Fonts. or Printing PS Fonts. appears while the pages print based on the one selected. The printer returns to the Ready message after the font sample pages print.

If any other message appears when this page prints, see the Menus and Messages Guide located on the publications CD for more information.

Printing the Print Quality Test Pages

To help isolate print quality problems, print the Print Quality Test Pages.

1 Turn the printer off.

2 Press and hold and while turning the printer on.

3 Release the buttons when the clock appears.

CONFIG MENU appears on the first line of the display.

4 Press until Prt Quality Pgs appears, and then press .

The pages are formatted. The Printing Quality Test Pages message appears, then the pages print. The message remains on the operator panel until all the pages print.

The Print Quality Test Pages contain several pages. The first page which is printed in English text only contains a mixture of text and graphics. The information includes values of the Quality Menu settings in Settings, and printer and toner cartridge configuration information. The remaining pages only contain graphics.

After the Print Quality Test Pages print, exit the CONFIG MENU.

5 Press until Exit Config Menu appears, and then press .

6 The message Resetting the Printer and the clock appear, and the printer returns to Ready.

Printing only black text and graphics

If planning to print for an extended period with black toner only, complete Configuring the printer for black-only printing which follows and Removing the color supplies. This saves the matching toner cartridges (cyan, magenta, and yellow) and photoconductor units from excessive wear.

Note: Store the photoconductor units in a clean, cool, dark, and dry place where they will not be touched or

scratched. Store the toner cartridges with the photoconductor units. Keep the photoconductor units and toner cartridges readily available.

Configuring the printer for black-only printing

Complete the following instructions to print with black only prior to removing all the color supplies from the printer.

1 Turn the printer off.

2 Press and hold and while turning the printer on.

3 Release the buttons when the clock appears.

CONFIG MENU appears on the first line of the display.

4 Press until Black Only Mode appears, and then press .

5 Press until On appears, and then press .

The Submitting Selection message appears.

Printing only black text and graphics

Printing

6 Press until Exit Config Menu appears, and then press .

Resetting the Printer appears briefly, followed by the clock. Remove all color supplies then appears, so complete Removing the color supplies as follows.

Removing the color supplies

Warning: Do not touch the shiny photoconductor drum on the photoconductor unit.

1 Grasp the handhold.

+ 116 hidden pages

Lexmark C524dtn, C524n, C520 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual