Lexmark C500n User Guide

C500n (5023-xxx)

User’s Guide

March 2006

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550

www.lexmark.com

Edition: March 2006 (5023-xxx)

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Trademarks

OptraImage is a trademark of Lexmark International, Inc.

PCL

is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Details relating to compatibility are included in the Technical Reference.

All trademarks are the property of their respective owners.

Safety information

• Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a

lightning storm.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components.

The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

• Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

Installation Environment

Since the installation environment affects the printer, install the printer on a mounting stand or a desk at a place suitable for the printer operation.

The following gives the ranges of temperature and humidity acceptable for printer operation.

• Acceptable environment

• Temperature: 10°C to 32.5°C

• Humidity: 15% to 80%

• Recommended environment

• Temperature: 17.5°C to 27°C

• Humidity: 15% to 80%

Do not install the printer in the following places:

• In a location subject to direct sunlight

• Near an air conditioner, or where it is subject to direct cool or warm drafts, or radiated heat

• Where it is subject to exhaust discharged directly from a printer

• Where the temperature or humidity changes significantly (Take care so that the printer is not subject to

condensation)

• Where it is subject to excessive dust or corrosive gases

• In a location such as a laboratory, where chemical reactions could occur

• Where an ultrasonic humidifier is being used

• In a poorly ventilated location

• Near equipment which generates electrical noise or strong magnetic fields

• Where it is subject to vibrations or shocks

• Anywhere that cannot stand the mass of the printer (about 29 kg for the printer with consumables, and about 35 kg

for the maximum printer configuration, including the options)

• In an uneven place or mounting location is not level

• Where it may be caused to slide or where it is sloped

• On more than one stand

Chapter 1: Overview ........................................................................................................... 4

Basic model ..................................................................................................................................................... 4

Configured model ............................................................................................................................................4

Understanding the printer operator panel ........................................................................................................ 5

Chapter 2: Installing and removing options ..................................................................... 7

Installing a 530-sheet drawer ........................................................................................................................... 8

Securing the drawer to the printer ............................................................................................................ 9

Removing options ..........................................................................................................................................11

Removing the printer from the optional 530-sheet drawer ...................................................................... 11

Chapter 3: Printing ............................................................................................................ 15

Tips for successful printing ............................................................................................................................15

Tips on storing media ............................................................................................................................. 15

Avoiding jams ......................................................................................................................................... 15

Sending a job to print ..................................................................................................................................... 15

Canceling a print job ...................................................................................................................................... 15

Canceling a job from the printer operator panel ..................................................................................... 16

Canceling a job from a computer running Windows ...............................................................................16

Canceling a job from a Macintosh computer .......................................................................................... 16

Printing the status page .................................................................................................................................17

Chapter 4: Media specifications ...................................................................................... 18

Media guidelines ............................................................................................................................................18

Paper ......................................................................................................................................................18

Storing paper ................................................................................................................................................. 20

Transparencies ....................................................................................................................................... 22

Envelopes ...............................................................................................................................................22

Labels .....................................................................................................................................................24

Card stock ..............................................................................................................................................25

Storing media ................................................................................................................................................. 25

Identifying media sources and specifications .................................................................................................25

Using the output bin .......................................................................................................................................30

Loading the trays ........................................................................................................................................... 30

Loading envelopes in the standard tray .........................................................................................................34

Using the media support in the output bin ..................................................................................................... 37

Chapter 5: Maintenance ................................................................................................... 38

Maintaining your printer ................................................................................................................................. 38

Determining the status of supplies .................................................................................................................38

Ordering supplies and maintenance items ..................................................................................................... 38

Ordering toner cartridges ........................................................................................................................ 38

Contents

Ordering a fuser ...................................................................................................................................... 39

Ordering a waste toner bottle ................................................................................................................. 39

Ordering a photodeveloper cartridge .....................................................................................................39

Maintaining your printer for long term storage ...............................................................................................40

Storing supplies .............................................................................................................................................40

Storing media .........................................................................................................................................40

Storing the toner cartridges .................................................................................................................... 40

Replacing the toner cartridges .......................................................................................................................41

Replacing the fuser ........................................................................................................................................44

Replacing the waste toner bottle ...................................................................................................................47

Replacing the photodeveloper cartridge ........................................................................................................ 49

Recycling Lexmark products ..........................................................................................................................52

Cleaning the printhead lens ...........................................................................................................................52

Chapter 6: Clearing jams .................................................................................................. 55

Hints for avoiding jams .................................................................................................................................. 55

Identifying the media path .............................................................................................................................. 56

Accessing jam areas .............................................................................................................................. 57

Chapter 7: Administration ................................................................................................ 63

Memory requirements ....................................................................................................................................63

Restoring factory default settings .................................................................................................................. 63

Adjusting power saver ...................................................................................................................................63

Disabling and enabling power saver ..............................................................................................................64

Chapter 8: Troubleshooting ............................................................................................. 65

Solving basic printer problems ....................................................................................................................... 65

Checking an unresponsive printer ................................................................................................................. 65

Solving display problems ............................................................................................................................... 66

Solving printing problems ..............................................................................................................................66

Solving print quality problems ........................................................................................................................67

Solving color quality problems ....................................................................................................................... 70

Frequently asked questions (FAQ) about color printing ......................................................................... 70

Solving option problems ................................................................................................................................71

Solving media feed problems ........................................................................................................................ 71

Solving network printing problems .................................................................................................................72

Solving other problems ..................................................................................................................................72

Calling for service ..........................................................................................................................................72

Notices ................................................................................................................................ 73

Index .................................................................................................................................... 80

Overview

Basic model

The following illustration shows the basic model and features of the Lexmark™ C500n printer.

Operator panel

Output bin

Standard tray (250-sheet tray)

Configured model

The following illustration shows the 530-sheet drawer option available for the Lexmark C500n.For more information, see Installing and removing options.

Optional 530-sheet drawer

Overview

Understanding the printer operator panel

The display panel is a two line, gray scale display that shows text. The Go and Stop buttons are located below the display panel, and the Back, Navigation, and Select buttons are located below the Go and Stop buttons.

Display panel

ERROR

Stop

Back

Navigation buttons

The use of the buttons and the layout of the operator panel is described in the following table.

Button Function

Go (with indicator light) A green LED is used on the operator panel. The light indicates whether the printer power is

on, the printer is busy, idle, offline, or processing a job. Pressing Go switches the status of the printer between online and offline, and it allows

access to menus.

Status Indicates

Off Printer is offline, and the menus are available.

Solid green Printer is on, but idle.

Error light

Go (with indicator light)

Select

Flashing green Printer is warming up, processing data, or printing a job.

Stop Press the Stop button to stop the mechanical operation of the printer. After pressing Stop,

Back Press the Back button to return to the last screen viewed.

Navigation buttons The Left and Right buttons are used to move within a screen, such as

the message Stopping appears. When the printer has stopped, the status line in the operator panel will show Stopped, and a list of options will appear.

Note: Changes made on a screen will not be applied if you press the Back button.

moving from one menu index item to another.

The Select button is used to initiate an action on a selection. Press Select to select a menu item, or to submit a configuration item.

Understanding the printer operator panel

Button Function

Overview

Display panel The display panel shows messages describing the current state of the printer and

indicating possible printer problems you must resolve. The top line of the display is the header line.

Tray1:Letter Ready

ERROR

Error light The error light appears whenever a service message occurs. For more information, see the

Menus and Messages Guide.

Tray1:Letter Set K Toner CG

ERROR

Understanding the printer operator panel

Installing and removing options

You can customize your printer by adding optional input devices. You can also use these instructions to help you locate an option for removal. Install the printer and any options you have purchased in the following order:

CAUTION: If you are installing options after setting up the printer, turn the printer off and unplug the power cord

before continuing.

• Optional 530-sheet drawer

• Printer

Installing and removing options

Installing a 530-sheet drawer

Once you have selected a location and positioned an optional drawer, you are ready to position the printer.

Lift the printer by the recessed handholds on both sides, and place it on the optional drawer.

CAUTION: The printer weighs 29 kg (66 lb), and requires at least two people to lift it safely.

To position the printer on the optional drawer:

Slot

Connector

1 Align the posts, slots, and connector on the drawer with the underside of the printer.

2 Lower the printer into place. Make sure it is seated securely on the drawer.

Post

Installing a 530-sheet drawer

Installing and removing options

Securing the drawer to the printer

Bracket

Tighten thumbscrew

1 Align one bracket with the hole on the right side of the printer as shown. Press the bracket flat against the printer,

and then tighten the thumbscrew.

2 Starting at the front of the printer, push the right side cover onto the printer, fitting each slot on the cover over its

corresponding tab on the optional drawer in order to cover the gap between the printer and the optional drawer.

Note the side cover orientation. The side cover is flat on the bottom.

Installing a 530-sheet drawer

Installing and removing options

Tighten thumbscrew

Bracket

3 Align the other bracket with the hole on the left side of the printer as shown. Press the bracket flat against the

printer, and then tighten the thumbscrew.

4 Starting at the front of the printer, push the left side cover onto the printer, fitting each slot on the cover over its

corresponding tab on the optional drawer in order to cover the gap between the printer and the optional drawer.

Note the side cover orientation. The side cover is flat on the bottom.

Installing a 530-sheet drawer

Installing and removing options

Removing options

If the printer location needs to change or the printer and media handling options need to be shipped to a new location, all media handling options must be removed from the printer. For shipping, pack the printer and media handling options securely to avoid damage.

Removing the printer from the optional 530-sheet drawer

1 Turn the printer off and unplug the printer power cord.

2 Disconnect all cables from the back of the printer.

3 Starting at the back of the printer with the right side cover, gently pull each of the four slots off their matching tabs

as you work your way to the front of the printer.

Removing options

Installing and removing options

4 Starting at the back of the printer with the left side cover, gently pull each of the four slots off of their matching tabs

as you work your way to the front of the printer.

Removing options

Installing and removing options

5 Loosen the right thumbscrew and remove the right bracket.

Loosen Thumbscrew

Bracket

6 Loosen the left thumbscrew and remove the left bracket.

Loosen Thumbscrew

Removing options

Installing and removing options

7 Lift the printer off of the optional drawer and set the printer aside.

CAUTION: The printer weighs 29 kg (66 lb) and it requires at least two people to lift it safely. Make sure your

fingers are not under the printer when you set it down.

Removing options

Printing

This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job.

Tips for successful printing

Tips on storing media

Store your media properly. For more information, see Storing media.

Avoiding jams

If you select appropriate paper or specialty media (transparencies, labels, and card stock), you are assisting in trouble-free printing. For more information, see Hints for avoiding jams.

Note: We recommend that you try limited samples of any paper or specialty media you are considering

using with the printer before purchasing large quantities.

By selecting appropriate paper or specialty media and loading it properly, you are able to avoid most jams. See Loading the trays for instructions on loading paper and specialty media into the standard tray, the optional 250-sheet legal size tray, and the optional 530-sheet tray.

If you experience a jam, see Clearing jams for instructions. For hints to help you avoid jams, see Hints for avoiding jams.

Sending a job to print

To print a job from a typical Windows application:

1 Open the file you want to print.

2 From the File menu, select Print.

3 Verify that the correct printer is selected in the dialog box.

4 Modify the printer settings as appropriate (such as the pages you want to print or the number of copies).

Note: Click Properties or Setup to adjust printer settings not available from the first screen, and click OK.

5 Click OK or Print to send the job to the selected printer.

Canceling a print job

There are several methods for canceling a print job.

Printing

Canceling a job from the printer operator panel

If the job you want to cancel is printing:

1 Press to take the printer offline.

2 Press to cancel the print job.

Canceling a job from a computer running Windows

Canceling a job from the taskbar

When you send a job to print, a small printer icon appears in the right corner of the taskbar.

1 Double-click the printer icon.

A list of print jobs appears in the printer window.

2 Select the job you want to cancel.

3 Press the Delete key on the keyboard.

Canceling a job from the desktop

1 Minimize all programs to reveal the desktop.

2 Double-click the My Computer icon.

3 Double-click the Printers icon.

A list of available printers appears.

4 Double-click the printer you selected when you sent the job.

A list of print jobs appears in the printer window.

5 Select the job you want to cancel.

6 Press the Delete key on the keyboard.

Canceling a job from a Macintosh computer

Canceling a job from a Macintosh computer running Mac OS 9.x

When you send a job to print, the printer icon for your selected printer appears on the desktop.

1 Double-click the printer icon on your desktop.

A list of print jobs appears in the printer window.

2 Choose the print job you want to cancel.

3 Click the trash can icon.

Canceling a job from a Macintosh computer running Mac OS X

1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup.

Note: Canceling a print job can also be done by clicking the printer setup utility in the dock.

2 Double-click the printer you are printing to.

3 In the printer window, choose the print job you want to cancel.

Canceling a print job

Printing

4 Press Delete.

Printing the status page

The status page shows parts life and printing information. You can use this page to determine the status of your supplies.

1 Make sure the printer is on and the Ready message appears.

2 Press .

3 Press until you see Test Menu, and then press .

4 Press until you see StatusPage and then press .

The message Please Wait appears for a second, and then the message StatusPage blinks while the page prints. Once the page prints, press to return to Ready.

Printing the status page

Media specifications

Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. The printer provides high quality printing on a variety of media. A number of things must be considered concerning

media before printing. This chapter provides information on how to make media selections and how to care for media.

Media guidelines

Selecting the appropriate media for the printer helps avoid printing problems.

The following sections contain guidelines for choosing the correct media for the printer.

For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

Paper

To ensure the best print quality and feed reliability, use 90 g/m2 (24 lb) xerographic, grain long paper. Business papers designed for general business use may also provide acceptable print quality.

Lexmark recommends Lexmark part number 12A5950 for letter-size glossy paper and Lexmark part number 12A5951 for A4-size glossy paper.

Always print several samples before buying large quantities of any type of media. When choosing any media, consider the weight, fiber content, and color.

The laser printing process heats paper to high temperatures of 170°C (338°F) for non-MICR applications. Use only paper able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions. Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers.

When loading paper, note the recommended print side on the paper package, and load paper accordingly. For more information, see Loading the trays.

Paper characteristics

The following paper characteristics affect print quality and reliability. It is recommended that these guidelines are followed when evaluating new paper stock.

For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/

publications.

Media specifications

Weight

The printer can automatically feed paper weights from 60 to 176 g/m

60 g/m

(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 90 g/m2 (24 lb bond) grain long paper. To use paper narrower than 182 x 257 mm (7.2 x 10.1 in.), it is recommended that the weight be greater than or equal to 90 g/m2 (24 lb bond).

Curl

Curl is the tendency of media to curve at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold and dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding or print quality issues. Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave the paper in its original wrapper until it is time to use it. This limits the exposure of the paper to moisture changes that can degrade its performance.

Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period because of the mass of material.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60 to 90 g/m

(16 to 24 lb bond) paper, grain long fibers are recommended.

Fiber content

Most high-quality xerographic paper is made from 100% chemically pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling.

(16 to 47 lb bond) grain long. Paper lighter than

Media guidelines

Media specifications

Unacceptable paper

The following papers are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as

optical character recognition (OCR) forms

In some cases, you can adjust registration with your software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough-edged, rough or heavily textured surface papers, or curled papers

• Recycled papers containing more than 25% post-consumer waste that do not meet

DIN 19 309

• Recycled paper having a weight less than 60 g/m

• Multiple-part forms or documents

(16 lb)

Selecting paper

Proper paper loading helps prevent jams and ensures trouble-free printing.

To help avoid jams or poor print quality:

• Always use new, undamaged paper.

• Before loading paper, know the recommended print side of the paper you are using. This information is usually

indicated on the paper package.

• Do not use paper that you have cut or trimmed yourself.

• Do not mix media sizes, weights, or types in the same source; mixing results in jams.

• Do not use coated papers.

• Do not forget to change the Paper Size setting when you use a source that does not support auto size sensing.

• Do not remove trays while a job is printing or Busy appears on the operator panel.

• Make sure the Media Type settings in the driver are correct.

• Make sure the paper is properly loaded in the source.

• Flex paper back and forth. Do not fold or crease the paper. Straighten the edges on a level surface.

Storing paper

Use the following guidelines to avoid paper feeding problems and uneven print quality.

Storing paper

Media specifications

• Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%.

• Store cartons of paper on a pallet or shelf rather than directly on the floor.

• If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the

edges do not buckle or curl.

• Do not place anything on top of paper packages.

Store paper in its original wrapper until you load it into the printer.

Selecting preprinted forms and letterhead

Use the following guidelines when selecting preprinted forms and letterhead paper for the printer:

• Use grain long papers for best results.

• Use only forms and letterhead printed using an offset lithographic or engraved printing process.

• Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must withstand temperatures of 170°C (338°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based should meet these requirements; latex inks might not. If you are in doubt, contact your paper supplier.

Preprinted papers such as letterhead must be able to withstand temperatures up to 170°C (338°F) without melting or releasing hazardous emissions.

Storing paper

Media specifications

Printing on letterhead

Check with the manufacturer or vendor to determine whether the preprinted letterhead you have chosen is acceptable for laser printers.

Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the media sources.

Media source or process Print side Top of page

Tray 1 (Standard tray)

Tray 1 (Optional 250-sheet legal size tray)

Tray 2 Optional 530-sheet drawer

Printed letterhead faceup Letterhead goes toward the

rear of the tray

Printed letterhead faceup Letterhead goes toward the

rear of the tray

Transparencies

You can feed transparencies from the standard tray. Try a sample of any transparencies you are considering using with the printer before buying large quantities.

When printing on transparencies:

• Be sure to set the Media Type to Transparency from the printer driver to avoid damaging your printer.

• Use transparencies designed specifically for laser printers. Transparencies must be able to withstand

temperatures of 170°C (338°F) without melting, discoloring, offsetting or releasing hazardous emissions.

• To prevent print quality problems, avoid getting fingerprints on the transparencies when you handle them.

• Before loading transparencies, fan the stack to prevent sheets from sticking together.

Selecting transparencies

The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies you are considering before buying large quantities.

Lexmark recommends Lexmark part number 12A5940 for letter-size transparencies and Lexmark part number 12A5941 for A4-size transparencies.

The Media Type setting should be set to Transparency to help prevent jams. Check with the manufacturer or vendor to determine whether your transparencies are compatible with laser printers that heat transparencies to 170°C (338°F). Use only transparencies that are able to withstand these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions. For detailed information, see the Card Stock & Label Guide, which is available on the Lexmark Web site at www.lexmark.com/publications.

Envelopes

You can load up to 10 envelopes in the standard tray. Try a sample of any envelopes you are considering using with the printer before buying large quantities. See Loading envelopes in the standard tray for instructions on loading envelopes.

When printing on envelopes:

• To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser printers.

• Set the Paper Source, Media Type, and the correct envelope size from the printer driver.

• For best performance, use envelopes made from 90 g/m

bond) weight for the 250-sheet standard tray or 105 g/m content is 25% or less. Envelopes with 100% cotton content must not exceed 90 g/m

Storing paper

(24 lb bond) paper. You can use up to 105 g/m2 (28 lb

(28 lb bond) weight for envelopes as long as the cotton

(24 lb bond) weight.

Media specifications

• Use only new, undamaged envelopes.

• For best performance and to minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way – Contain windows, holes, perforations, cutouts, or embossing – Use metal clasps, string ties, or metal folding bars – Have an interlocking design – Have postage stamps attached – Have any exposed adhesive when the flap is in the sealed or closed position – Have nicked edges or bent corners – Have rough, cockle, or laid finishes

• Use envelopes that can withstand temperatures of 170°C (338°F) without sealing, excessive curling, wrinkling, or

releasing hazardous emissions. If you have any doubts about the envelopes you are considering using, check with the envelope supplier.

• Adjust the width guide to fit the width of the envelopes.

• Load only one size of envelope at a time in the tray. Envelopes may only be loaded in the standard tray. Load them

with the flap down and the flap to the left of the tray.

• A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes.

• Use only envelopes with a flap that covers where the seams come together. For examples, see below.

Envelope flap

Envelope seam

Supported

Unsupported

Storing paper

Media specifications

Labels

Your printer can print on many labels designed for use with laser printers, except for vinyl labels. These labels are supplied in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 170°C (338°F) and pressure of 25 pounds per square inch (psi).

Try a sample of any labels you are considering using with the printer before purchasing a large quantity.

For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

When printing on labels:

• Set the Media Type to Labels. Set the Media Type from the printer driver.

• Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding

problems.

• Do not use label sheets with a slick backing material.

• Do not print within 1 mm (0.04 in.) of the die cut.

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets

also contaminate your printer and your cartridge with adhesive, and could void your printer and cartridge warranties.

• Use labels that can withstand temperatures of 170°C (338°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.

• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.

• Do not use label sheets that have adhesive to the edge of the sheet. We recommend zone coating of the adhesive

at least 1 mm (0.04 in.) away from edges. Adhesive material contaminates your printer and could void your warranty.

• If zone coating of the adhesive is not possible, a 3 mm (0.125 in.) strip should be removed on the leading and driver edge, and a non-oozing adhesive should be used.

• Remove a 3 mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside the printer.

• Portrait orientation is preferred, especially when printing bar codes.

• Do not use labels that have exposed adhesive.

For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide, available on the Lexmark Web site at www.lexmark.com/publications.

Storing paper

+ 58 hidden pages