Lexmark C3326dw User Guide

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C3224, C3326, CS331 Printers

User's Guide

July 2019 www.lexmark.com

Machine type(s):

1500

Models:

218, 638

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements.............................................................................................................................................5

Learn about the printer................................................................................ 8

Finding information about the printer.............................................................................................................8

Printer conﬁguration..........................................................................................................................................10

Using the control panel.................................................................................................................................... 10

Understanding the status of the indicator light...........................................................................................11

Selecting paper....................................................................................................................................................11

Set up, install, and conﬁgure.....................................................................16

Selecting a location for the printer................................................................................................................ 16

Attaching cables................................................................................................................................................. 17

Loading paper and specialty media..............................................................................................................18

Installing and updating software, drivers, and ﬁrmware.........................................................................22

Networking..........................................................................................................................................................23

Printing the Menu Settings Page...................................................................................................................25

Secure the printer.......................................................................................26

Erasing printer memory................................................................................................................................... 26

Restoring factory default settings.................................................................................................................26

Statement of Volatility......................................................................................................................................26

Print.............................................................................................................. 27

Printing from a computer.................................................................................................................................27

Printing from a mobile device........................................................................................................................ 27

Conﬁguring conﬁdential jobs.........................................................................................................................28

Printing conﬁdential and other held jobs....................................................................................................29

Printing a font sample list................................................................................................................................30

Placing separator sheets between copies................................................................................................. 30

Canceling a print job........................................................................................................................................ 30

Adjusting toner darkness................................................................................................................................. 31

Contents 3

Use printer menus...................................................................................... 32

Menu map............................................................................................................................................................32

Device...................................................................................................................................................................32

Print.......................................................................................................................................................................39

Paper.....................................................................................................................................................................45

Network/Ports.....................................................................................................................................................46

Security................................................................................................................................................................ 59

Reports.................................................................................................................................................................62

Troubleshooting.................................................................................................................................................63

Maintain the printer....................................................................................64

Checking the status of parts and supplies................................................................................................. 64

Conﬁguring supply notiﬁcations....................................................................................................................64

Setting up e‑mail alerts....................................................................................................................................64

Viewing reports..................................................................................................................................................65

Ordering parts and supplies...........................................................................................................................65

Replacing parts and supplies.........................................................................................................................68

Cleaning the printer.......................................................................................................................................... 77

Saving energy and paper................................................................................................................................ 77

Moving the printer to another location........................................................................................................78

Shipping the printer.......................................................................................................................................... 79

Troubleshoot a problem............................................................................ 80

The printer is not responding........................................................................................................................ 80

Network connection problems....................................................................................................................... 81

Issues with supplies..........................................................................................................................................82

Clearing jams......................................................................................................................................................83

Paper feed problems.........................................................................................................................................91

Printing problems.............................................................................................................................................. 93

Color quality problems....................................................................................................................................121

Contacting customer support.......................................................................................................................124

Recycle and dispose.................................................................................125

Recycling Lexmark products.........................................................................................................................125

Recycling Lexmark packaging......................................................................................................................125

Returning Lexmark cartridges for reuse or recycling.............................................................................125

Contents 4

Notices........................................................................................................126

Index............................................................................................................137

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information 6

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learn about the printer 8

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

More setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Help using the printer software Help for Microsoft Windows or Macintosh operating

See the setup documentation that came with the printer or go to

Information Center—Go to

http://infoserve.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

systems—Open a printer software program or application, and then click Help.

Click

Notes:

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is located in the printer program folder or on the desktop.

http://support.lexmark.com.

to view context‑sensitive information.

Learn about the printer 9

What are you looking for? Find it here

Go to

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

Learn about the printer 10

Printer conﬁguration

1 Control panel

2 Standard bin

3 Manual feeder

4 250‑sheet tray

Using the control panel

Control panel part Function

1 Display

2 Right arrow button

• View printer messages and supply status.

• Set up and operate the printer.

• Scroll through menus or move between screens and menu options.

• Increase the numeric value of a setting.

Learn about the printer 11

Control panel part Function

3 Stop or Cancel button Stop the current job.

4 Indicator light Check the status of the printer.

5 Select button

6 Back button Return to the previous screen.

7 Left arrow button

8 Power button Turn on or turn o the printer.

• Select a menu option.

• Save the changes in a setting.

• Scroll through menus or move between screens and menu options.

• Decrease the numeric value of a setting.

Note: To tu r n o the printer, press and hold the power button for

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

seconds.

ﬁve

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them.

Weight

The trays can feed paper weights from 60 to 176 g/m2 (16 to 47 lb) grain long paper. Paper lighter than 60 g/m

(16 lb) may not be sti enough to feed properly, and may cause jams.

Learn about the printer 12

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheeld points.

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–176 g/m

(16–47‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be

aected

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m

• Multiple‑part forms or documents

by the temperature in the printer fuser

(16 lb)

Learn about the printer 13

Selecting preprinted forms and letterhead

• Use grain long paper.

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

• When in doubt, contact your paper supplier.

• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

• Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the

• Store individual packages on a ﬂat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

ﬂoor.

Supported paper sizes

Paper size 250‑sheet tray Manual feeder Two‑sided printing

210 x 297 mm (8.27 x 11.7 in.)

148 x 210 mm (5.83 x 8.27 in.)

105 x 148 mm (4.13 x 5.83 in.)

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

When selected, the media is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed in the print job.

Load narrow paper short edge ﬁrst.

Print only up to 5 envelopes at a time.

Learn about the printer 14

Paper size 250‑sheet tray Manual feeder Two‑sided printing

Oﬁcio (Mexico)

215.9 x 340.4 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.94 x 5.83 in.)

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Universal

1,2

98 x 148 mm (3.86 x 5.83 in.) to

215.9 x 355.6 mm (8.5 x 14 in.)

7 3/4 Envelope

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm (3.875 x 8.9 in.)

10 Envelope

104.8 x 241.3 mm (4.12 x 9.5 in.)

DL Envelope

110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

Other Envelope

98.4 x 162 mm (3.87 x 6.38 in.) to 176 x 250 mm (6.93 x 9.84 in.)

When selected, the media is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed in the print job.

Load narrow paper short edge ﬁrst.

Print only up to 5 envelopes at a time.

Learn about the printer 15

Supported paper types

Notes:

• Labels, envelopes, and card stock always print at reduced speed.

• Labels are supported for occasional use and must be tested for acceptability.

Paper type 250‑sheet tray Manual feeder Two‑sided printing

Plain paper

Card stock X

Labels

Envelopes

Supported paper weights

Paper type and weight Standard 250‑sheet

tray

Light paper

60–74.9 g/m bond)

Plain paper

75–90.3 g/m bond)

Heavy paper

90.3–100 g/m bond)

Card stock

100–162 g/m bond)

grain long (16–19.9‑lb

grain long (20–24‑lb

grain long (24.1–26‑lb

grain long (26.1–43‑lb

Manual feeder Two‑sided printing

Card stock

100–200 g/m bond)

Paper labels

131 g/m

Envelopes

60–90 g/m

grain long (28.1–54‑lb

(35‑lb bond)

(16–24‑lb bond)

Set up, install, and conﬁgure 16

Set up, install, and

conﬁgure

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer: – Clean, dry, and free of dust – Away from stray staples and paper clips – Away from the direct airﬂow of air conditioners, heaters, or ventilators – Free from direct sunlight and humidity extremes

• Observe the temperature range.

sturdy, and stable surface.

ﬂat,

or electrical shock, connect the power cord

ﬁre

Operating temperature 10 to 32.2°C (50 to 90°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 10 1 m m ( 4 in . )

2 Rear 102 mm (4 in.)

3 Right side 76 mm (3 in.)

4 Front 508 mm (20 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

Set up, install, and conﬁgure 17

5 Left side 76 mm (3 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1 Ethernet port Connect the printer to a network.

2 USB printer port Connect the printer to a computer.

3 Power cord socket Connect the printer to an electrical outlet.

Set up, install, and conﬁgure 18

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:

Settings >

2 Set the paper size and type.

Conﬁguring

1 From the control panel, navigate to:

Settings >

2 Conﬁgure the settings.

> Paper > > Tray Co nﬁguratio n > > Paper Size/Type > > select a paper source

Universal paper settings

> Paper > > Media Conﬁguration > > Universal Setup >

Loading the tray

1 Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

2 Flex, fan, and align the paper edges before loading.

Set up, install, and conﬁgure 19

3 Load the paper stack with the printable side faceup.

Notes:

• Load letterhead faceup with the header toward the back of the tray for one‑sided printing.

• Load letterhead facedown with the header toward the front of the tray for two‑sided printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper

indicator.

ﬁll

Set up, install, and conﬁgure 20

4 Adjust the guides to match the size of the paper that you are loading.

5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1 Adjust the guide to match the size of the paper that you are loading.

Set up, install, and conﬁgure 21

2 Load a sheet of paper with the printable side faceup.

• Load letterhead with the printable side faceup and the top edge entering the printer ﬁrst for one‑sided

printing.

• Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided

printing.

• Load envelope with the ﬂap side down and against the right side of the paper guide.

3 Feed the paper until its leading edge gets pulled in.

Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Set up, install, and conﬁgure 22

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the home screen.

Updating

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device

1 From the Embedded Web Server, click Settings > Device > Update Firmware.

2 Browse to locate the required ﬂash ﬁle.

3 Apply the changes.

Exporting or importing a

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1 Open a web browser, and then type the printer IP address in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export

ﬁrmware

ﬁrmware,

contact your Lexmark representative.

conﬁguration ﬁle

Conﬁguration

or Import

ﬁeld.

Conﬁguration

3 Follow the instructions on the screen.

4 If the printer supports applications, then do the following:

a Click Apps > select the application > Conﬁgure.

b Click Export or Import.

Set up, install, and conﬁgure 23

Networking

Connecting the printer to a Wi‑Fi network

Using the control panel

From the control panel, navigate to:

Settings >

> Network/Ports > > Wireless > > Setup On Printer Panel >

2 Follow the instructions on the display.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial

setup.

Using Lexmark Mobile Assistant

Depending on your mobile device, download the Lexmark Mobile Assistant application from either the

Google Play

store or App Store online store.

2 From the control panel, navigate to:

Settings >

> Network/Ports > > Wireless > > Setup Using Mobile App >

3 From your mobile device, launch the application, and then accept the Terms of Use.

4 Grant permissions.

5 Tap Start Wi-Fi Setup, and then select the printer.

6 Select a Wi-Fi network, and then enter your credentials.

7 Tap Finish Wi-Fi Setup.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS)

Before you begin, make sure that:

• The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

• A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

Using the Push Button method

From the control panel, navigate to:

Settings >

Button Method >

2 Follow the instructions on the display.

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start Push

Set up, install, and conﬁgure 24

Using the personal identiﬁcation number (PIN) method

From the control panel, navigate to:

Settings >

Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN

2 Copy the eight‑digit WPS PIN.

3 Open a web browser, and then type the IP address of your access point in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the changes.

Connecting a mobile device to the printer wireless network

1 Enable Wi‑Fi Direct

Settings >

Notes:

in the printer. From the home screen, navigate to:

> Network/Ports > > Wireless > > Enable Wi‑Fi Direct >

ﬁeld.

• The Wi‑Fi Direct SSID and password are generated automatically. To view the Wi‑Fi Direct SSID and

password, go to the Wi‑Fi Direct menu.

• You can also change the SSID and password, if necessary.

2 Connect your mobile device to the printer wireless network.

Deactivating the Wi‑Fi network

1 From the printer control panel, navigate to:

Settings >

Networking >

2 Follow the instructions on the display.

> Network/Ports > > Network Overview > > Active Adapter > > Standard

Set up, install, and conﬁgure 25

Checking the printer connectivity

1 From the control panel, navigate to:

Settings >

2 Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

> Reports > > Network > > Network Setup Page >

Printing the Menu Settings Page

1 From the control panel, navigate to:

Settings >

2 Select Menu Settings Page, and then press .

> Reports >

Secure the printer 26

Secure the printer

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To e r a s e n on ‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1 From the control panel, navigate to:

Settings >

on nonvolatile memory >

2 Select either Start initial setup or Leave printer oine, and then press .

> Device > > Maintenance > > Out of Service Erase > > Sanitize all information

> Ye s >

Restoring factory default settings

1 From the control panel, navigate to:

Settings >

2 Select Ye s , and then press .

> Device > > Restore Factory Defaults > > Restore all settings >

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Print 27

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.

Before you begin, make sure that:

• The printer is registered to the Google Cloud Print server.

• The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.

1 From your Android

2 Tap > Print.

3 Select a printer, and then tap .

mobile device, open a document or select a document from your ﬁle manager.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Print 28

Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.

1 From your Android mobile device, launch a compatible application or select a document from your

manager.

ﬁle

2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Tap .

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• This application is supported only in some Apple devices.

• This application is supported only in some printer models.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select a printer.

4 Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see

“Connecting a mobile device to the printer wireless network” on page 24.

1 From your mobile device, launch a compatible application or select a document from your

manager.

ﬁle

2 Depending on your mobile device, do one of the following:

• Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Conﬁguring conﬁdential jobs

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Print 29

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Security >

Conﬁgure

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Conﬁdential Job Expiration

Repeat Job Expiration Set the expiration time for a repeat print job.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Require All Jobs to be Held

the settings.

Conﬁdential

Note: When the limit is reached, the print jobs for that user name are deleted.

Set the expiration time for conﬁdential print jobs. Note: Conﬁdential held jobs are stored in the printer until they are released or

deleted manually.

Note: Repeat held jobs are stored in the printer memory for reprinting.

copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Note: Reserve held jobs are automatically deleted after printing.

Set the printer to hold all print jobs.

Print Setup.

Keep duplicate documents

Set the printer to print all documents with the same ﬁle name.

Printing conﬁdential and other held jobs

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select Use Print and Hold, and then assign a user name.

5 Select the print job type

If the print job is conﬁdential, then enter a four‑digit PIN.

(Conﬁdential,

6 Click OK or Print.

Repeat, Reserve, or Verify).

Print 30

7 From the printer home screen, release the print job.

• For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the settings > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

For Macintosh users

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages menu, choose Job Routing.

3 Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then assign a user name and a four‑digit PIN.

4 Click OK or Print.

5 From the printer home screen, release the print job.

• For conﬁdential print jobs, navigate to:

Held jobs > select your user name > settings > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job >

Conﬁdential

> enter the PIN > select the print job >

conﬁgure

the settings > Print

conﬁgure

the

Printing a font sample list

1 From the control panel, navigate to:

Settings >

2 Select a font sample, and then press .

> Reports > > Print > > Print Fonts >

Placing separator sheets between copies

1 From the control panel, navigate to:

Settings >

2 Print the document.

> Print > > Layout > > Separator Sheets > > Between Copies >

Canceling a print job

1 From the computer, depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

Print 31

2 Select the job to cancel.

Adjusting toner darkness

1 From the control panel, navigate to:

Settings >

2 Adjust the setting, and then press .

> Print > > Quality > > Toner Darkness >

Use printer menus 32

Use printer menus

Menu map

Device

Paper

Network/Ports

Security*

• Preferences

• Remote Operator Panel*

• Notiﬁcations

• Power Management

• Layout

• Setup

• Quality

• Tray Conﬁguration • Media Conﬁguration

• Network Overview

• Wireless

• Ethernet

• TCP/IP

• SNMP

• 802.1x

• IPSec

• Login methods

• Certiﬁcate Management

• Login Restrictions

• Information Sent to Lexmark

• Restore Factory Defaults

• Maintenance

• About this Printer

• PostScript

• PCL

• Image

• LPD Conﬁguration

• HTTP/FTP Settings

• USB

• Restrict external network access

• Google Cloud Print

• Wi‑Fi Direct

• Conﬁdential Print Setup

• Erase Temporary Data Files

• Miscellaneous

Reports

Troubleshooting Print Quality Test Pages

* This menu setting appears only in the Embedded Web Server.

• Menu Settings Page

• Device

Device

Preferences

Menu item Description

Display Language

[List of languages]

Country/Region

[List of countries]

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the language of the text that appears on the display.

Identify the country or region where the printer is conﬁgured to operate.

• Print

• Network

Use printer menus 33

Menu item Description

Run Initial Setup

Ye s No*

Displayed information

Display Text 1 Display Text 2

Date and Time

Conﬁgure

Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour A.M./P.M.*] Time Zone [GMT*]

Network Time Protocol

Enable NTP NTP Server

Paper Sizes

U.S.* Metric

Screen Timeout

10–300 (60*)

Run the setup wizard.

Specify the information to appear on the home screen.

Conﬁgure the printer date and time.

Specify the unit of measurement for paper sizes. Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow* Allow

Authentication Type

None* Standard Authentication

VNC Password Specify the password to connect to the VNC client server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Connect an external Virtual Network Computing (VNC) client to the remote control panel.

Set the authentication type when accessing the VNC client server.

Note: This menu item appears only if Authentication Type is set to Standard Authentication.

Use printer menus 34

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates* Do not show estimates

Supplies

Custom Supply Notiﬁcations

Error Prevention

Jam Assist

O On*

Error Prevention

Auto Continue

Disabled 5–255 (5*)

Error Prevention

Auto Reboot

Reboot always* Reboot never Reboot when idle

Show the estimated supply status information.

Conﬁgure notiﬁcation settings when the printer requires user intervention.

Note: This menu item appears only in the Embedded Web Server.

Set the printer to check for jammed paper automatically.

Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.

Set the printer to restart when an error occurs.

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Error Prevention

Auto Reboot

Auto Reboot Counter

Error Prevention

Display Short Paper Error

Auto‑clear* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the number of automatic reboots that the printer can perform.

Set the number of seconds before the printer performs an automatic reboot.

Show a read‑only information of the reboot counter.

Set the printer to show a message when a short paper error occurs.

Note: Short paper refers to the size of the paper loaded.

Use printer menus 35

Menu item Description

Error Prevention

Page Protect

O* On

Jam Content Recovery

Jam Recovery

Auto* O On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to process the entire page into the memory before printing it.

Set the printer to reprint jammed pages.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing Enter Sleep Mode after printing*

Timeouts

Sleep Mode

1–120 minutes (15*)

Set the printer to stay in Ready mode or return to Sleep mode after printing.

Set the idle time before the printer begins operating in Sleep mode.

Timeouts

Hibernate Timeout

Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month

Timeouts

Hibernate Timeout on Connection

Hibernate Do Not Hibernate*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the time before the printer turns o.

Set Hibernate Timeout to turn o the printer while an active Ethernet connection exists.

Use printer menus 36

Menu item Description

Eco-Mode

O* Energy Energy/Paper Paper

Note: An asterisk (*) next to a value indicates the factory default setting.

Minimize the use of energy, paper, or specialty media. Note: Setting Eco‑Mode to Energy or Paper may

printer performance, but not print quality.

Information Sent to Lexmark

Menu item Description

Information Sent to Lexmark

Supplies and Page Usage Device Performance None*

Information Send Time

Start Time Stop Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Send printer usage and performance information to Lexmark. Note: Information Send Time appears only when you select any of the settings in

Information Sent to Lexmark, except None.

aect

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings Restore printer settings Restore network settings

Restore the printer factory default settings.

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

1* 2

USB Conﬁguration

USB Speed

Full Auto*

Change the USB driver mode of the printer to improve its compatibility with a personal computer.

Set the USB port to run at full speed and disable its high‑speed capabilities.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 37

Menu item Description

Tra y Conﬁgu rat ion

Show Tray Insert Message

O Only for unknown sizes* Always

Tra y Conﬁgu rat ion

A5 Loading

Short Edge Long Edge*

Tra y Conﬁgu rat ion

Paper Prompts

Auto* Manual Paper

Tra y Conﬁgu rat ion

Envelope Prompts

Auto* Manual Envelope

Tra y Conﬁgu rat ion

Action for Prompts

Prompt user* Continue Use current

Show the Tray Insert message.

Specify the page orientation when loading A5 paper size.

Set the paper source that the user ﬁlls when a prompt to load paper appears.

Set the paper source that the user ﬁlls when a prompt to load envelope appears.

Set the printer to resolve paper- or envelope-related change prompts.

Reports

Menu Settings Page Event Log Event Log Summary

Supply Usage And Counters

Fuser Reset

Supply Usage And Counters

Clear Supply Usage History

Supply Usage And Counters

Reset Black Cartridge Counter Reset Cyan Cartridge Counter Reset Magenta Cartridge Counter Reset Yellow Cartridge Counter

Print Conﬁguration

Black Only Mode

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Print reports about printer menu settings, status, and event logs.

Reset the counter after installing a new fuser.

Reset the supply usage history, such as number of pages and days remaining, to the factory shipped level.

Reset the counter after installing a new cartridge.

Print color content in grayscale.

Use printer menus 38

Menu item Description

Print Conﬁguration

Color Trapping

O 1 2* 3 4 5

Print Conﬁguration

Font Sharpening

0–150 (24*)

Device Operations

Quiet Mode

O* On

Device Operations

Clear Custom Status

Toner patch sensor setup

Calibration Frequency Preference

Disabled Fewest color adjustments Fewer color adjustments Normal* Better color accuracy Best color accuracy

Enhance the printed output to compensate for misregistration in the printer.

Set a text point-size value below which the high‑frequency screens are used when printing font data.

For example, if the value is 24, then all fonts sized 24 points or less use the high‑frequency screens.

Set the printer to operate in Quiet Mode. Note: Enabling this setting slows down the printer

performance.

Erase user‑deﬁned strings for the Default or Alternate custom messages.

Set the default calibration frequency.

Toner patch sensor setup

Full calibration

Toner patch sensor setup

Print TPS information page

Note: An asterisk (*) next to a value indicates the factory default setting.

Run the full color calibration.

Print a diagnostic page that contains toner patch sensor calibration.

Out of Service Erase

Menu item Description

Erase Printer Memory

Printer Memory Last Sanitized Sanitize all information on nonvolatile memory Erase all printer and network settings

Clear all settings and applications that are stored in the printer.

Use printer menus 39

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Send Logs

Cancel Send

Send diagnostic information to Lexmark.

Print

Layout

Menu item Description

Sides

1‑Sided* 2‑Sided

Flip Style

Long Edge* Short Edge

Blank Pages

Print Do Not Print*

Specify whether to print on one side or two sides of the paper.

Determine which side of the paper (long edge or short edge) is bound when performing two‑sided printing.

Note: Depending on the option selected, the printer automatically each printed information of the page to bind the job correctly.

Print blank pages that are included in a print job.

osets

Collate

[1,1,1,2,2, 2]

O On [1,2,1,2,1,2]*

Separator Sheets

None* Between Copies Between Jobs Between Pages

Separator Sheet Source

Tray 1

Note: An asterisk (*) next to a value indicates the factory default setting.

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.

Insert blank separator sheets when printing.

Specify the paper source for the separator sheet.

Use printer menus 40

Menu item Description

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Pages per Side Ordering

Horizontal* Reverse Horizontal Vertic al Reverse Vertical

Pages per Side Orientation

Auto* Landscape Portrait

Pages per Side Border

None* Solid

Print multiple page images on one side of a sheet of paper.

Specify the positioning of multiple page images when using Pages per Side. Note: The positioning depends on the number of page images and their

page orientation.

Specify the orientation of a multiple‑page document when using Pages per Side.

Print a border around each page image when using Pages per Side.

Copies

1–9999 (1*)

Print Area

Normal* Fit to page Whole Page

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the number of copies for each print job.

Set the printable area on a sheet of paper.

Setup

Menu item Description

Printer Language

PCL Emulation PS Emulation

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer language. Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Use printer menus 41

Menu item Description

Printer Usage

Max Speed Max Yield*

Determine how the color print cartridges operate during printing.

Notes:

• When set to Max Yield, the color print cartridges slow down or stop

while printing groups of black-only pages.

• When set to Max Speed, the color print cartridges always run while

printing, whether color or black pages are being printed.

Print All Order

Alphabetical* Newest First Oldest First

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the order in which held and conﬁdential jobs are printed when Print All is selected.

Quality

Menu item Description

Print Mode

Black and White Color*

Print Resolution

4800 CQ*

Set the print mode.

Set the resolution for the printed output.

Note: 4800 CQ provides high‑quality output at maximum speed.

Toner Darkness

Light Normal* Dark

Halftone

Normal* Detail

RGB Brightness

‑6 to 6 (0*)

RGB Contrast

0 to 5 (0*)

RGB Saturation

0 to 5 (0*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Determine the lightness or darkness of text images.

Enhance the printed output to have smoother lines with sharper edges.

Adjust the brightness, contrast, and saturation for color output. Note: This setting does not aect ﬁles where CMYK color speciﬁcations are

used.

Use printer menus 42

Advanced Imaging

Menu item Description

Color Balance

Cyan

‑5 to 5 (0*)

Magenta

‑5 to 5 (0*)

Ye l l o w

‑5 to 5 (0*)

Black

‑5 to 5 (0*)

Reset Defaults

Color Correction

Auto* O Manual

Color Correction Content

Adjust the amount of toner that is used for each color.

Modify the color settings used to print documents.

Notes:

• O sets the printer to receive the color correction from the software.

• Auto sets the printer to apply dierent color proﬁles to each object on the

printed page.

• Manual allows the customization of the RGB or CMYK color conversions

applied to each object on the printed page.

• Color Correction Content is available only when Color Correction is set to

Manual.

Color Adjust Calibrate the printer to adjust color variations in the printed output.

Note: An asterisk (*) next to a value indicates the factory default setting.

PostScript

Menu item Description

Print PS Error

O* On

Minimum Line Width

1–30 (2*)

Lock PS Startup Mode

O* On

Image Smoothing

O* On

Print a page that describes the PostScript® error. Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is

Set the minimum stroke width.

Notes:

• Jobs printed in 1200 dpi use the value directly.

• Jobs printed in 4800 CQ use half the value.

Disable the SysStart ﬁle.

Enhance the contrast and sharpness of low‑resolution images. Note: This setting has no

higher.

eect

ﬂushed.

on images with a resolution of 300 dpi or

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 43

Menu item Description

Wait Timeout

Disabled Enabled*

Wait Timeout Time

15–65535 (40*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable the printer to wait for more data before canceling a print job.

Set the time in seconds for the printer to wait for more data before canceling a print job.

Note: This menu item appears only when Wait Timeout is enabled.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Symbol Set

[List of available symbol set] (10U PC‑8*)

Pitch

0.08–100 (10*)

Select a font from the speciﬁed font source.

Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent languages or speciﬁc programs such as math symbols for scientiﬁc text.

Specify the pitch for ﬁxed or monospaced fonts. Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Orientation

Portrait* Landscape

Lines per Page

1–255

Specify the orientation of text and graphics on the page.

Specify the number of lines of text for each page printed through the PCL datastream.

Notes:

• This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default margins of the page.

• 60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm* 203 mm

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the initial minimum stroke width.

Notes:

• Jobs printed in 1200 dpi use the value directly.

• Jobs printed in 4800 CQ use half the value.

Set the width of the logical page on A4‑size paper. Note: Logical page is the space on the physical page where data is

printed.

Use printer menus 44

Menu item Description

Auto CR after LF

O* On

Auto LF after CR

O* On

Print Timeout

O On* [90]

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to perform a carriage return after a line feed control command.

Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same line.

Set the printer to perform a line feed after a carriage return control command.

Set the printer to end a print job after it has been idle for the speciﬁed amount of time in seconds.

Image

Menu item Description

Auto Fit

On O*

Invert

O* On

Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Scaling

Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width

Orientation

Portrait* Landscape Reverse Portrait Reverse Landscape

Note: An asterisk (*) next to a value indicates the factory default setting.

Adjust the image to ﬁt the printable area. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Specify the orientation of text and graphics on the page.

Use printer menus 45

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1 * ) Manual Paper Manual Envelope

Paper Size/Type

Tray [x] (1 * ) Manual Paper Manual Envelope

Substitute Size

O Letter/A4 All Listed*

Set the paper source for all print jobs.

Specify the paper size or paper type loaded in each paper source.

Set the printer to substitute a speciﬁed paper size if the requested size is not loaded in any paper source.

Notes:

prompts the user to load the required paper size.

•

O

• Letter/A4 prints an A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

• All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches Millimeters

Portrait Width

3.00–14.17 inches (8.50*) 76–360 mm (216*)

Portrait Height

3.00–14.17 inches (14*) 76–360 mm (356*)

Feed Direction

Short Edge* Long Edge

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the unit of measurement for the universal paper. Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Set the portrait width of the universal paper.

Set the portrait height of the universal paper.

Set the printer to pick paper from the short edge or long edge direction.

Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.

Use printer menus 46

Media Types

Menu item Description

Plain Paper Card Stock Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton

Specify the texture, weight, and orientation of the paper loaded.

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto* Standard Network Wireless

Network Status Show the printer network status and connectivity settings.

Display Network Status on Printer

O On*

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Network Job Timeout

O On* (90 seconds)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify how a network is connected.

Show the network status on the display.

Reset all active network connections to the printer. Note: This setting removes all network conﬁguration settings.

Set the time before the printer cancels a network print job.

Use printer menus 47

Menu item Description

Banner Page

O* On

Enable Network Connections

Enable* Disable

Note: An asterisk (*) next to a value indicates the factory default setting.

Print a banner page.

Enable or disable all network connections.

Wireless

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network Add Wi‑Fi Network

• Network Name

• Network Mode

Infrastructure

• Wireless Security Mode

Disabled* WEP WPA2/WPA - Personal WPA2 - Personal

Determine the wireless network that the printer connects to. Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

Wi‑Fi Protected Setup

Start Push Button Method Start PIN Method

Enable Wi‑Fi Direct

On O*

Compatibility

802.11b/g/n (2.4GHz)*

Establish a wireless network and enable network security.

Notes:

• Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point (wireless router) are pressed within a given time.

• Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings of the access point.

Set the printer to connect directly to Wi-Fi devices.

Specify the wireless standard for the wireless network.

Use printer menus 48

Menu item Description

Wireless Security Mode

Disabled* WEP WPA2/WPA-Personal WPA2-Personal

802.1x - RADIUS

WEP Authentication Mode

Auto* Open Shared

Set WEP Key Specify a WEP password for secure wireless connection.

WPA2-Personal

AES*

Set PSK Set the password for secure wireless connection.

Set the type of security for connecting the printer to wireless devices.

Set the type of Wireless Encryption Protocol (WEP) used by the printer.

Note: This menu item appears only if Wireless Security Mode is set to WEP.

Enable wireless security through WPA2. Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2‑Personal.

WPA2/WPA‑Personal

AES*

802.1x Encryption Mode

WPA+ WPA2*

IPv4

Enable DHCP

On* O

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

On* O

Enable wireless security through WPA2/WPA. Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

Enable wireless security through 802.1x standard. Note: This menu item appears only if Wireless Security Mode is set

to 802.1x - Radius.

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute

IP addressing and

Set the static IP address of your printer.

Enable IPv6 in the printer.

conﬁguration

information dynamically to clients.

IPv6

Enable DHCPv6

O* On

Enable DHCPv6 in the printer.

Use printer menus 49

Menu item Description

IPv6

Stateless Address Autoconﬁguration

O On*

IPv6

DNS Address

IPv6

Manually Assigned IPV6 Address

IPv6

Manually Assigned IPV6 Router

IPv6

Address Preﬁx

0–128 (64*)

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Specify the DNS server address.

Assign the IPv6 address. Note: This menu item appears only in some printer models.

Assign the IPv6 router address. Note: This menu item appears only in some printer models.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

View the network addresses.

PCL SmartSwitch

On* O

PS SmartSwitch

On* O*

Mac Binary PS

Auto* On O

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine

o,

• On processes raw binary PostScript print jobs.

•

O ﬁlters

print jobs using the standard protocol.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 50

Menu item Description

IPv4

Enable DHCP

On* O

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

O On*

IPv6

Enable DHCPv6

O* On

IPv6

Stateless Address Autoconﬁguration

O On*

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and

Set the static IP address of your printer.

Enable IPv6 in the printer.

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

conﬁguration

information to clients in a dynamic manner.

IPv6

DNS Address

IPv6

Manually Assigned IPV6 Address

IPv6

Manually Assigned IPV6 Router

IPv6

Address

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

Note: An asterisk (*) next to a value indicates the factory default setting.

Preﬁx

0–128 (64*)

Specify the DNS server address.

Assign the IPv6 address. Note: This menu item appears only in some printer models.

Assign the IPv6 router address. Note: This menu item appears only in some printer models.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

Show the printer Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

Use printer menus 51

Menu item Description

PCL SmartSwitch

O On*

PS SmartSwitch

On* O*

Mac Binary PS

Auto* On O

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine incoming

o,

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

O On Auto*

Note: An asterisk (*) next to a value indicates the factory default setting.

Reduce power consumption when the printer does not receive data from the Ethernet network.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in some printer models.

Allow DHCP/BOOTP to update NTP server

On* O

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Enable Auto IP

On* O

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Address Specify the backup DNS server addresses.

Backup DNS Address 2

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Note: This menu item appears only in some printer models.

Assign an IP address automatically.

Backup DNS Address 3

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 52

Menu item Description

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

in dierent domains on the network.

Note: This menu item appears only in some printer models.

Enable DDNS

On O*

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

O On*

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O* On

Restricted Server List Specify an IP address for the TCP connections.

Update the Dynamic DNS settings.

Update multicast DNS settings.

Allow the BOOTP to assign a printer IP address.

Notes:

• This menu item appears only in some printer models.

• Use a comma to separate each IP address.

• You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports* Block Printing Only Block Printing and HTTP Only

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Outbound Trac Maximum Speed

Disabled* Enabled

Enable TLSv1.0

O On*

Enable TLSv1.1

O On*

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify how the IP addresses in the list can access the printer functionality. Note: This menu item appears only in some printer models.

Specify a raw port number for printers connected on a network.

Enable the printer maximum transfer rate.

Enable the TLSv1.0 protocol.

Enable the TLSv1.1 protocol.

Use printer menus 53

Menu item Description

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

SNMP Versions 1 and 2c

Enabled

O On*

Allow SNMP Set

O On*

Enable PPM MIB

O On*

SNMP Community

SNMP Version 3

Enabled

O On*

Set Read/Write Credentials

User Name Password

Set Read‑only Credentials

User Name Password

Authentication Hash

MD5 SHA1*

Minimum Authentication Level

No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy*

Privacy Algorithm

DES AES‑128*

Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications.

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 54

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O* On

Base Conﬁguration

Default* Compatibility Secure

DH (Die‑Hellman) Group Proposal

modp2048 (14)* modp3072 (15) modp4069 (16) modp6144 (17)

IKE SA Lifetime (Hours)

1 2 4 8 24*

IPSec SA Lifetime (Hours)

1 2 4 8* 24

Enable Internet Protocol Security (IPSec).

Set the IPSec base conﬁguration. Note: This menu item appears only when Enable IPSec is set to

On.

Set the IPSec encryption.

Notes:

• DH (Die‑Hellman) Group Proposal appears only when Base

Conﬁguration is set to Compatibility.

• IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear

only when Base Conﬁguration is set to Secure.

Proposed Encryption Method

3DES AES*

Proposed Authentication Method

SHA1 SHA256* SHA512

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the encryption and authentication methods to connect to a network securely.

Note: These menu items appear only when Base set to Compatibility.

Note: This menu item appears only when Enable IPSec is set to On.

Conﬁguration

Use printer menus 55

Menu item Description

Pre‑Shared Key Authenticated Connections

Host [x]

Address Key

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁgure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to

On.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the printer join networks that require authentication before allowing access.

LPD

Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

LPD Banner Page

O* On

LPD Trailer Page

O* On

LPD Carriage Return Conversion

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs.

Print a banner page for all LPD print jobs. Note: A banner page is the

separator of print jobs and to identify the originator of the print job request.

Print a trailer page for all LPD print jobs. Note: A trailer page is the last page of a print job.

Enable carriage return conversion. Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the line.

page of a print job used as a

ﬁrst

position on the same

ﬁrst

Use printer menus 56

HTTP/FTP Settings

Menu item Description

Enable HTTP Server

O On*

Enable HTTPS

O On*

Force HTTPS Connections

On O*

Enable FTP/TFTP

O On*

Local Domains Specify domain names for HTTP and FTP servers.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

Access the Embedded Web Server to monitor and manage the printer.

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force the printer to use the HTTPS connections.

Send ﬁles using FTP.

Note: This menu item appears only in the Embedded Web Server.

Note: HTTP Proxy IP Address and FTP Proxy IP Address appear only in the

Embedded Web Server.

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP Requests

1–299 (30*)

Retries for HTTP/FTP Requests

1–299 (3*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the amount of time before the server connection stops.

Set the number of retries to connect to the HTTP/FTP server.

USB

Menu item Description

PCL SmartSwitch

O On*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Use printer menus 57

Menu item Description

PS SmartSwitch

O On*

Mac Binary PS

On Auto* O

Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine incoming

o,

• When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

• When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

• When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Enable USB Port

Disable Enable*

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable the standard USB port.

Restrict external network access

Menu item Description

Restrict external network access

O* On

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict access to network sites.

Specify the network query interval in seconds.

Google Cloud Print

Menu item Description

Registration

Options

Enable Google Cloud Print

O On*

Print directly from your Google account.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 58

Menu item Description

Options

Enable Local Discovery

O On*

Options

Enable SSL Peer

O On*

Options

Always Print As Image

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Veriﬁcation

Allow the registered user and other users on the same subnet to send jobs to the printer locally.

Verify authenticity of the peer certiﬁcate to connect to your Google account.

Set the printer to process ﬁles as images for faster printing.

Wi‑Fi Direct

Note: This menu appears only when a direct Wi‑Fi network is the active network.

Menu item Description

SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network.

Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi

connection.

Show PSK on Setup Page

O On*

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button Requests

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Show the PSK on the Network Setup Page.

Accept requests to connect to the network automatically. Note: Accepting clients automatically is not secured.

Use printer menus 59

Security

Login Methods

Public

Menu item Description

Manage Permissions

Function Access

Held Jobs Access Cancel Jobs at the Device Change Language Internet Printing Protocol (IPP) B/W Print Color Print

Manage Permissions

Administrative Menus

Security Menu Network/Ports Menu Paper Menu Reports Menu Function Conﬁguration Menus Supplies Menu SE Menu Device Menu

Manage Permissions

Device Management

Remote Management Firmware Updates Import / Export All Settings Out of Service Erase

Control access to the printer functions.

Control access to the printer menus.

Control access to the printer management options.

Local Accounts

Menu item Description

Add User

User Name/Password User Name Password PIN

Create local accounts to manage access to the printer functions.

Use printer menus 60

Menu item Description

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access Administrative Menus Device Management

All Users

Import Access Controls

Function Access Administrative Menus Device Management

Admin

Function Access Administrative Menus Device Management

Certiﬁcate

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name Organization Name Unit Name Country/Region Province Name City Name Subject Alternate Name

Management

Control group or user access to the printer functions, applications, and security settings.

Set the default values for generated certiﬁcates.

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Login Restrictions

Menu item Description

1–10 (3*)

Failure time frame

1–60 minutes (5*)

Lockout time

1–60 minutes (5*)

Web Login Timeout

1–120 minutes (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the number of failed login attempts before the user gets locked out.

Specify the time frame between failed login attempts before the user gets locked out.

Specify the lockout duration.

Specify the delay for a remote login before the user is logged o automatically.

Use printer menus 61

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Conﬁdential Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Repeat Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Verify Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Set the number of times an invalid PIN can be entered.

Notes:

• A value of zero turns o this setting.

• When the limit is reached, the print jobs for that user name and PIN are

deleted.

Set the expiration time for conﬁdential print jobs.

Notes:

• If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the new default value.

• If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Set the expiration time for a print job that you want to repeat.

Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.

Reserve Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Require All Jobs to be Held

O* On

Keep duplicate documents

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the expiration time that the printer stores print jobs for printing later.

Set the printer to hold all print jobs.

Allow the storage of documents with the same ﬁle name.

Use printer menus 62

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Delete all ﬁles stored on the printer memory.

Miscellaneous

Menu item Description

Print Permission

O* On

Default Print Permission Login Set the default login for Print Permission.

Minimum Password Length

0–32 (0*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the user log in before printing.

Specify the minimum characters that are allowed for a password.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Print

Menu item Description

Print Fonts

PCL Fonts

Print samples and information about the fonts that are available in each printer language.

Use printer menus 63

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer. Note: This menu item appears only in network printers or printers connected

to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Maintain the printer 64

Maintain the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Checking the status of parts and supplies

1 From the control panel, navigate to:

Settings >

2 From the Supply Information section of the pages printed, check the status of parts and supplies.

> Reports > > Device > > Device Statistics >

Conﬁguring supply notiﬁcations

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations.

3 From the Supplies menu, click Custom Supply

4 Select a notiﬁcation for each supply item.

5 Apply the changes.

Notiﬁcations

Setting up e‑mail alerts

Conﬁgure when there is a paper jam.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

2 Click Settings > Device > Notiﬁcations > E‑mail Alert Setup, and then conﬁgure the settings.

3 Click Setup E-mail Lists and Alerts, and then conﬁgure the settings.

4 Apply the changes.

the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

Maintain the printer 65

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Reports, and then click the type of report you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to you purchased the printer.

www.lexmark.com or contact the place where

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Ordering a print cartridge

Notes:

• The estimated cartridge yield is based on the ISO/IEC 19798 standard.

• Extremely low print coverage for extended periods of time may negatively aect actual yield.

Lexmark CS331 Return Program print cartridges

Item United States

and Canada

Return Program print cartridges

Cyan 20N10C0 20N20C0 20N30C0 20N40C0 20N50C0

For more information on countries located in each region, go to

European Economic Area

Asia Paciﬁc Latin America Rest of Europe,

Middle East, and Africa

www.lexmark.com/regions.

Maintain the printer 66

Item United States

and Canada

Magenta 20N10M0 20N20M0 20N30M0 20N40M0 20N50M0

Yellow 20N10Y0 20N20Y0 20N30Y0 20N40Y0 20N50Y0

Black 20N10K0 20N20K0 20N30K0 20N40K0 20N50K0

High yield Return Program print cartridges

Cyan 20N1HC0 20N2HC0 20N3HC0 20N4HC0 20N5HC0

Magenta 20N1HM0 20N2HM0 20N3HM0 20N4HM0 20N5HM0

Yellow 20N1HY0 20N2HY0 20N3HY0 20N4HY0 20N5HY0

Black 20N1HK0 20N2HK0 20N3HK0 20N4HK0 20N5HK0

For more information on countries located in each region, go to

European Economic Area

Asia Paciﬁc Latin America Rest of Europe,

Middle East, and Africa

www.lexmark.com/regions.

Lexmark CS331 Regular high yield print cartridges

Item Part number

Cyan 20N0H20

Magenta 20N0H30

Yellow 20N0H40

Black 20N0H10

Lexmark C3224 and C3326 Return Program print cartridges

Item United States

and Canada

Return Program print cartridges

Cyan C3210C0 C3220C0 C3230C0 C3240C0 C3250C0

Magenta C3210M0 C3220M0 C3230M0 C3240M0 C3250M0

Yellow C3210Y0 C3220Y0 C3230Y0 C3240Y0 C3250Y0

Black C3210K0 C3220K0 C3230K0 C3240K0 C3250K0

High yield Return Program print cartridges*

Cyan C331HC0 C332HC0 C333HC0 C334HC0 C335HC0

Magenta C331HM0 C332HM0 C333HM0 C334HM0 C335HM0

Yellow C331HY0 C332HY0 C333HY0 C334HY0 C335HY0

Black C331HK0 C332HK0 C333HK0 C334HK0 C335HK0

European Economic Area

Asia Paciﬁc Latin America

Distribution

Rest of Europe, Middle East, and Africa

* Supported only in the Lexmark C3326 printer model.

Maintain the printer 67

Lexmark C3224 Regular print cartridges

Item Part number

Cyan C320020

Magenta C320030

Yellow C320040

Black C320010

Lexmark C3326 Regular high yield print cartridges

Item Part number

Cyan C330H20

Magenta C330H30

Yellow C330H40

Black C330H10

Ordering a waste toner bottle

Item Part number

Waste toner bottle 20N0W00

Maintain the printer 68

Replacing parts and supplies

Replacing a print cartridge

Note: If the tray is extended, then remove it before replacing a cartridge.

1 Open the front door, and then ﬁrmly push it down.

2 Pull out the print cartridge tray.

Maintain the printer 69

3 Remove the used print cartridge.

4 Unpack the new print cartridge.

Warning—Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended

exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may aect the quality of future print jobs.

Maintain the printer 70

5 Insert the new print cartridge.

6 Insert the print cartridge tray, and then close the door.

Replacing the waste toner bottle

1 Remove the used waste toner bottle.

Note: To avoid spilling the toner, place the bottle in an upright position.

2 Unpack the new waste toner bottle.

Maintain the printer 71

3 Insert the new waste toner bottle.

Replacing the tray

1 Remove the used tray.

2 Unpack the new tray.

3 Insert the new tray.

Maintain the printer 72

Replacing the manual feeder

1 Remove the tray.

2 Remove the used manual feeder.

3 Unpack the new manual feeder.

4 Insert the new manual feeder.

5 Insert the tray.

Replacing the pick tires

1 Turn

2 Unplug the power cord from the electrical outlet, and then from the printer.

the printer.

o

Maintain the printer 73

3 Open the front door, and then ﬁrmly push it down.

4 Pull out the print cartridge tray.

5 To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then

insert the print cartridge tray.

6 Close the front door.

Maintain the printer 74

7 Remove the tray.

8 Position the printer on its side.

Maintain the printer 75

9 Remove the used pick tires.

10 Unpack the new pick tires.

Note: To avoid contamination, make sure that your hands are clean.

Maintain the printer 76

11 Insert the new pick tires.

12 Place the printer to its original position, and then insert the tray.

13 Open the front door, and then ﬁrmly push it down.

14 Pull out the print cartridge tray.

15 Remove the paper, and then insert the print cartridge tray.

16 Close the front door.

17 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

18 Turn on the printer.

Resetting the supply usage counters

1 From the control panel, navigate to:

Settings >

> Device > > Maintenance > >

Conﬁg

Menu > > Supply Usage And Counters

2 Select the supply counter that you want to reset.

Maintain the printer 77

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Notes:

• Perform this task after every few months.

• Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Turn

the printer, and then unplug the power cord from the electrical outlet.

o

2 Remove paper from the standard bin.

3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

• Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

• Make sure that all areas of the printer are dry after cleaning.

5 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

Saving energy and paper

Conﬁguring power save mode settings

Eco‑Mode

From the control panel, navigate to:

Settings >

> Device > > Power Management > > Eco‑Mode >

2 Select a setting.

Maintain the printer 78

Sleep mode

From the control panel, navigate to:

Settings >

> Device > > Power Management > > Timeouts > > Sleep Mode >

2 Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

From the control panel, navigate to:

Settings >

> Device > > Power Management > > Timeouts > > Hibernate Timeout >

2 Select the amount of time before the printer enters Hibernate mode.

Notes:

• Make sure to wake the printer from Hibernate mode before sending a print job.

• To wake the printer from Hibernate mode, press the power button.

• The Embedded Web Server is disabled when the printer is in Hibernate mode.

Conserving supplies

• Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

• Print multiple pages on a single sheet of paper.

• Use the preview feature to see how the document looks like before printing it.

• Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate

them before moving the printer.

ﬂoor-standing

optional trays or output options attached to it, then disconnect

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

or electrical shock, use only the power cord

ﬁre

Maintain the printer 79

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Troubleshoot a problem 80

Troubleshoot a problem

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

Is the printer responding?

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Step 3

Check if the printer is on.

Is the printer on?

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

The problem is solved.

Turn on the switch or reset the breaker.

Go to step 4. Turn on the printer.

Press the power button to wake the printer.

Go to step 2.

Go to step 3.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are inserted to the correct ports.

Are the cables inserted to the correct ports?

Step 6

Install the correct print driver.

Is the printer responding?

Step 7

Turn o the printer, wait for about 10 seconds, and then turn on the printer.

Is the printer responding?

Go to step 6. Insert the cables to

the correct ports.

The problem is solved.

Go to step 7.

Contact

support.

customer

Troubleshoot a problem 81

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

• From the home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Is the printer IP address correct?

Step 3

Check if you are using a supported browser:

• Internet Explorer version 11 or later

• Microsoft Edge

• Safari version 6 or later

• Google Chrome

version 32 or later

• Mozilla Firefox version 24 or later

Go to step 2. Turn on the printer.

Go to step 3. Type the correct

printer IP address in the address

Go to step 4. Install a supported

browser.

ﬁeld.

Is your browser supported?

Step 4

Check if the network connection is working.

Is the network connection working?

Step 5

Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer.

Are the cable connections secure?

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 5. Contact your

administrator.

Go to step 6. Secure the cable

connections.

Go to step 7. Contact your

administrator.

Troubleshoot a problem 82

Action Yes No

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is solved.

Contact

support.

customer

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge.

• The ﬁrst number in the message after 42 indicates the region of the printer.

• The second number in the message after 42 indicates the region of the cartridge.

Printer and print cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and print cartridge, print the Print Quality Test Pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may aect the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

warranty coverage.

aect

Troubleshoot a problem 83

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, do either of the following:

For touch‑screen printer models, press

For non‑touch‑screen printer models, press and hold X and

If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see

supplies” on page 65.

For touch‑screen printer models, if the printer does not print after pressing pressing

For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and simultaneously for 15 seconds, then reset the supply usage counter.

twice, then reset the supply usage counter.

twice, and then press twice.

simultaneously for 15 seconds.

“Using genuine Lexmark parts and

twice, and then

1 From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters

For non‑touch‑screen printer models, press

to navigate through the settings.

2 Select the part or supply that you want to reset, and then select Start.

3 Read the warning message, and then select Continue.

4 To clear the message, for touch‑screen printer models, press twice, and then press twice. For

non‑touch‑screen printer models, press and hold X and

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

simultaneously for 15 seconds.

Clearing jams

Avoiding jams

Load paper properly

•

Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

Troubleshoot a problem 84

• Do not slide paper into the tray. Load paper as shown in the illustration.

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

• Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•

Use only recommended paper or specialty media.

• Do not load paper that is wrinkled, creased, damp, bent, or curled.

• Flex, fan, and align the paper edges before loading.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure that the paper size and type are set correctly on the computer or printer control panel.

• Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

• When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed

page has been cleared. Check your printed output for blank pages.

• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Troubleshoot a problem 85

Jam locations

1 Standard bin

2 Manual feeder

3 Tray

4 Rear door

Troubleshoot a problem 86

Paper jam in the tray

1 Remove the tray and the manual feeder.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the manual feeder and the tray.

4 Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 87

5 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

6 Close the door.

Troubleshoot a problem 88

Paper jam in the manual feeder

1 Remove the tray and the manual feeder.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the manual feeder and the tray.

Paper jam in the rear door

1 Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 89

2 Remove the jammed paper from any of the following areas:

Note: Make sure that all paper fragments are removed.

• Fuser area

Troubleshoot a problem 90

• Below the fuser area

• Duplex unit

3 Close the door.

Troubleshoot a problem 91

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

Go to step 2. The problem is

a Use an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the ﬂaps.

b Send the print job.

Does the envelope seal when printing?

Step 2

a Make sure that paper type is set to Envelope.

From the control panel, navigate to:

Settings >

Paper Size/Type >

> Paper > > Tray C onﬁgura tio n > >

Contact

support.

customer

b Send the print job.

Does the envelope seal when printing?

Collated printing does not work

Action Yes No

solved.

The problem is solved.

Step 1

a From the control panel, navigate to:

Settings >

> Print > > Layout > > Collate >

b Set Collate to On, and then press .

c Print the document.

Is the document collated correctly?

Step 2

a From the document that you are trying to print, open the Print

dialog, and then select Collate.

b Print the document.

Is the document collated correctly?

The problem is solved.

Go to step 2.

Go to step 3.

Troubleshoot a problem 92

Action Yes No

Step 3

a Reduce the number of pages to print.

The problem is solved.

b Print the document.

Are the pages collated correctly?

Paper frequently jams

Action Yes No

Step 1

a Remove the tray.

b Check if paper is loaded correctly.

Notes:

• Make sure that the paper guides are positioned correctly.

• Make sure that the stack height is below the maximum

paper

indicator.

ﬁll

• Make sure to print on recommended paper size and type.

c Insert the tray.

d Print the document.

Go to step 2. The problem is

Contact

support.

solved.

customer

Do paper jams occur frequently?

Step 2

a From the control panel, navigate to:

Settings >

Paper Size/Type >

> Paper > > Tray C onﬁgura tio n > >

b Set the correct paper size and type.

c Print the document.

Do paper jams occur frequently?

Step 3

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

Troubleshoot a problem 93

Jammed pages are not reprinted

Action Ye s N o

1 From the control panel, navigate to:

Settings >

Recovery >

> Device > >

Notiﬁcations

> > Jam Content

The problem is solved.

2 In the Jam Recovery menu, select On or Auto, and then press .

Are the jammed pages reprinted?

Printing problems

Print jobs do not print

Action Yes No

Step 1

a From the document that you are trying to print, open the Print

dialog, and then check if you selected the correct printer.

b Print the document.

Is the document printed?

The problem is solved.

Contact

customer support.

Go to step 2.

Step 2

a Check if the printer is on.

b Resolve any error messages that appear on the display.

c Print the document.

Is the document printed?

Step 3

a Check if the ports are working, and if the cables are securely

connected to the computer and the printer. For more information, see the setup documentation that came

with the printer.

b Print the document.

Is the document printed?

Step 4

a Turn o the printer, wait for about 10 seconds, and then turn it

back on.

b Print the document.

Is the document printed?

The problem is solved.

Go to step 3.

Go to step 4.

Go to step 5.

Troubleshoot a problem 94

Action Yes No

Step 5

a Remove, and then reinstall the printer software.

Note: The printer software is available at

http://support.lexmark.com.

The problem is solved.

b Print the document.

Is the document printed?

Conﬁdential and other held documents do not print

Action Yes No

Step 1

a From the control panel, check if the documents appear in the

Held Jobs list. Note: If the documents are not listed, then print the

documents using the Print and Hold options.

b Print the documents.

Are the documents printed?

Step 2

The print job may contain a formatting error or invalid data. Delete the print job, and then send it again.

The problem is solved.

Contact

support.

Go to step 2.

Go to step 3.

customer

Are the documents printed?

Step 3

a Delete some held jobs to free up printer memory.

b Resend the print job.

Are the documents printed?

The problem is solved.

Contact

support.

customer

Troubleshoot a problem 95

Slow printing

Action Yes No

Step 1

Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device.

Is the printer printing slow?

Step 2

a Make sure that the printer is not in Eco‑Mode or Quiet Mode.

• From the control panel, navigate to:

Settings >

> Eco‑Mode >

> Device > > Power Management >

• From the control panel, navigate to:

Settings >

Menu >

Conﬁg

Mode >

> Device > > Maintenance > >

> Device Operations > > Quiet

b Print the document.

Is the printer printing slow?

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Step 3

a Depending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

b Set the resolution to 4800 CQ.

c Print the document.

Is the printer printing slow?

Step 4

a From the control panel, navigate to:

Settings >

Resolution >

> Print > > Quality > > Print

b Set the resolution to 4800 CQ.

c Print the document.

Is the printer printing slow?

Go to step 4. The problem is

solved.

Go to step 5. The problem is

solved.

Troubleshoot a problem 96

Action Yes No

Step 5

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• Heavier paper prints more slowly.

• Paper narrower than letter, A4, and legal may print more

slowly.

b Print the document.

Is the printer printing slow?

Step 6

a Make sure that the printer settings for Texture and Weight

match the paper being loaded. From the control panel, navigate to:

Settings >

> Media Types > Note: Rough paper textures and heavy paper weights may

print more slowly.

> Paper > > Media Conﬁguration >

b Print the document.

Go to step 6. The problem is

solved.

Go to step 7. The problem is

solved.

Is the printer printing slow?

Step 7

Remove held jobs.

Is the printer printing slow?

Step 8

a Make sure that the printer is not overheating.

Notes:

• Allow the printer to cool down after a long print job.

• Observe the recommended ambient temperature for the

printer. For more information, see

for the printer” on page 16.

“Selecting a location

b Print the document.

Is the printer printing slow?

Go to step 8. The problem is

solved.

Contact

support.

customer

The problem is solved.

Troubleshoot a problem 97

Print quality problems

Print quality is poor

Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps.

“Ghost images” on page 101

“Blank or white pages” on page 98

“Incorrect margins” on page 103

“Dark print” on page 99

“Light print” on page 104

“Gray or colored background” on page 102

“Missing colors” on page 106

“Mottled print and dots” on page 107

“Paper curl” on page 109 “Print crooked or skewed”

on page 110

“Solid color or black images” on page 111

“Text or images cut o” on page 112

Troubleshoot a problem 98

“Toner easily rubs o” on page 113

“Horizontal white lines” on page 118

Blank or white pages

“Uneven print density” on page 114

“Vertical white lines” on page 119

“Horizontal dark lines” on page 115

“Vertical dark lines” on page 117

“Repeating defects” on page 121

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesho oting > Print Quality Test Pages. For non-touch-screen printer models, press

navigate through the settings.

Troubleshoot a problem 99

Action Yes No

a Open the front door, and then

push it down.

ﬁrmly

b Pull out the print cartridge tray.

c Remove, and then insert the print cartridges.

d Insert the print cartridge tray, and then close the door.

e Print the document.

Is the printer printing blank or white pages?

Dark print

Contact

support.

customer

The problem is solved.

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Trou blesho oting > Print Quality Test Pages. For non-touch-screen printer models, press

navigate through the settings.

Action Yes No

Step 1

a Perform Color Adjust.

From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust

Go to step 2. The problem is

solved.

b Print the document.

Is the print too dark?

Troubleshoot a problem 100

Action Yes No

Step 2

a Depending on your operating system, reduce toner darkness

from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control

panel. Navigate to:

Settings > Print > Quality > Toner Darkness

b Print the document.

Is the print too dark?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁ gura tion > Paper Size/Type

b Print the document.

Is the print too dark?

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Step 5

a Replace textured or rough paper with plain paper.

b Print the document.

Is the print too dark?

Step 6

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Is the print too dark?

Go to step 5. Go to step 6.

Go to step 6. The problem is

solved.

Contact

support.

customer

The problem is solved.

Lexmark C3326dw User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Conventions

Product statements

Learn about the printer

Finding information about the printer

Using the control panel

Understanding the status of the indicator light

Selecting paper

Paper guidelines

Paper characteristics

Unacceptable paper

Selecting preprinted forms and letterhead

Storing paper

Supported paper sizes

Supported paper types

Supported paper weights

Selecting a location for the printer

Attaching cables

Loading paper and specialty media

Setting the paper size and type

Loading the tray

Loading the manual feeder

Installing the printer software

Networking

Connecting a mobile device to the printer wireless network

Checking the printer connectivity

Printing the Menu Settings Page

Secure the printer

Erasing printer memory

Restoring factory default settings

Statement of Volatility

Print

Printing from a computer

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

Printing from a mobile device using Google Cloud Print

Printing from a mobile device using Mopria Print Service

Printing from a mobile device using AirPrint

Printing a font sample list

Placing separator sheets between copies

Canceling a print job

Adjusting toner darkness

Use printer menus

Menu map

Device

Preferences

Remote Operator Panel

Power Management

Information Sent to Lexmark

Restore Factory Defaults

Maintenance

Out of Service Erase

About this Printer

Print

Layout

Setup

Quality

PostScript

Image

Paper

Universal Setup

Media Types

Network Overview

Wireless

Ethernet

SNMP

IPSec

802.1x

Restrict external network access

Google Cloud Print

Security

Login Methods

Public

Local Accounts

Login Restrictions