Lexmark B3442dw User Manual

B3340, B3442, MS331, MS431, MS439 Printers

User's Guide

May 2020 www.lexmark.com

Machine type(s):

4601

Models:

230, 280, 4a0, 480

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements.............................................................................................................................................5

Learn about the printer................................................................................ 8

Finding information about the printer.............................................................................................................8

Printer conﬁguration..........................................................................................................................................10

Using the control panel.................................................................................................................................... 10

Understanding the status of the indicator light...........................................................................................11

Selecting paper....................................................................................................................................................11

Set up, install, and conﬁgure..................................................................... 17

Selecting a location for the printer.................................................................................................................17

Attaching cables.................................................................................................................................................18

Installing optional trays.....................................................................................................................................18

Loading paper and specialty media..............................................................................................................19

Installing and updating software, drivers, and ﬁrmware.........................................................................22

Networking..........................................................................................................................................................24

Conﬁguring the SMTP server.........................................................................................................................27

Printing the Menu Settings Page...................................................................................................................27

Secure the printer.......................................................................................28

Locating the security slot................................................................................................................................ 28

Erasing printer memory................................................................................................................................... 28

Restoring factory default settings.................................................................................................................28

Statement of Volatility......................................................................................................................................29

Print.............................................................................................................. 30

Printing from a computer.................................................................................................................................30

Printing from a mobile device........................................................................................................................ 30

Conﬁguring conﬁdential jobs.......................................................................................................................... 31

Printing conﬁdential and other held jobs....................................................................................................32

Printing a font sample list................................................................................................................................ 33

Placing separator sheets between copies................................................................................................. 33

Canceling a print job.........................................................................................................................................33

Contents 3

Adjusting toner darkness................................................................................................................................ 34

Use printer menus...................................................................................... 35

Menu map............................................................................................................................................................35

Device...................................................................................................................................................................35

Print....................................................................................................................................................................... 43

Paper.....................................................................................................................................................................48

Network/Ports.................................................................................................................................................... 50

Security................................................................................................................................................................ 63

Reports.................................................................................................................................................................66

Troubleshooting.................................................................................................................................................67

Maintain the printer....................................................................................68

Checking the status of parts and supplies.................................................................................................68

Conﬁguring supply notiﬁcations....................................................................................................................68

Setting up e‑mail alerts....................................................................................................................................68

Viewing reports..................................................................................................................................................69

Ordering parts and supplies...........................................................................................................................69

Replacing parts and supplies.......................................................................................................................... 71

Cleaning the printer..........................................................................................................................................82

Saving energy and paper................................................................................................................................83

Moving the printer to another location........................................................................................................83

Shipping the printer.......................................................................................................................................... 84

Troubleshoot a problem............................................................................ 85

The printer is not responding.........................................................................................................................85

Network connection problems...................................................................................................................... 86

Issues with supplies..........................................................................................................................................88

Clearing jams......................................................................................................................................................89

Paper feed problems...................................................................................................................................... 103

Printing problems.............................................................................................................................................106

Contacting customer support....................................................................................................................... 134

Recycle and dispose.................................................................................135

Recycling Lexmark products.........................................................................................................................135

Recycling Lexmark packaging......................................................................................................................135

Contents 4

Notices........................................................................................................136

Index............................................................................................................147

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information 6

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learn about the printer 8

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

More setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Help using the printer software Help for Microsoft Windows or Macintosh operating

See the setup documentation that came with the printer or go to

Information Center—Go to

http://infoserve.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

systems—Open a printer software program or application, and then click Help.

Click

Notes:

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is located in the printer program folder or on the desktop.

http://support.lexmark.com.

to view context‑sensitive information.

Learn about the printer 9

What are you looking for? Find it here

Go to

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

Learn about the printer 10

Printer conﬁguration

1 Control panel

2 Multipurpose feeder

3 Standard 250‑sheet tray

4 Optional 550‑sheet tray

5 Standard bin

Using the control panel

Control panel part Function

1 Display

2 Right arrow button

3 Stop or Cancel button Stop the current job.

• View printer messages and supply status.

• Set up and operate the printer.

• Scroll through menus or move between screens and menu options.

• Increase the numeric value of a setting.

Learn about the printer 11

Control panel part Function

4 Indicator light Check the status of the printer.

5 Select button

6 Back button Return to the previous screen.

7 Left arrow button

8 Power button Turn on or turn o the printer.

• Select a menu option.

• Save the changes in a setting.

• Scroll through menus or move between screens and menu options.

• Decrease the numeric value of a setting.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them.

Weight

The standard tray can feed paper weights from 60 to 120 g/m2 (16 to 32 lb) grain long paper. Paper lighter than 60 g/m

(16 lb) may not be sti enough to feed properly, and may cause jams.

Learn about the printer 12

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheeld points.

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–120 g/m

(16–32‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be

aected

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m

• Multiple‑part forms or documents

by the temperature in the printer fuser

(16 lb)

Learn about the printer 13

Selecting preprinted forms and letterhead

• Use grain long paper.

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

• When in doubt, contact your paper supplier.

• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

• Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the

• Store individual packages on a ﬂat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

ﬂoor.

Supported paper sizes

Paper size Standard

250‑sheet tray

210 x 297 mm (8.27 x 11.7 in.)

A5 Portrait (SEF)

148 x 210 mm (5.83 x 8.27 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

application.

Optional 550‑sheet

tray

Multipurpose feeder

Two‑sided printing

Learn about the printer 14

Paper size Standard

250‑sheet tray

A5 Landscape (LEF)

210 x 148 mm (8.27 x 5.83 in.)

105 x 148 mm (4.13 x 5.83 in.)

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

Oﬁcio (Mexico)

215.9 x 340.4 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.94 x 5.83 in.)

Optional 550‑sheet

tray

Multipurpose feeder

Two‑sided printing

X X

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Universal

99 x 148 mm to

215.9 x 359.92 mm (3.9 x 5.83 in. to 8.5 x 14.17 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless

application.

speciﬁed

by the

Learn about the printer 15

Paper size Standard

250‑sheet tray

7 3/4 Envelope

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm (3.875 x 8.9 in.)

10 Envelope

104.8 x 241.3 mm (4.12 x 9.5 in.)

DL Envelope

110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

Optional 550‑sheet

Multipurpose feeder

tray

Two‑sided printing

Other Envelope

98.4 x 162 mm to 176 x 250 mm

(3.87 x 6.38 in. to

6.93 x 9.84 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless

speciﬁed

by the

application.

Supported paper types

Paper type Standard

250‑sheet tray

Plain paper

Card stock X X X

* One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑sided labels are not supported.

Optional 550‑sheet tray

Multipurpose feeder Two‑sided printing

Learn about the printer 16

Paper type Standard

250‑sheet

Optional 550‑sheet tray

Multipurpose feeder Two‑sided printing

tray

Recycled

Paper labels* X

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Envelope X X X

Rough envelope X X

* One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑sided labels are not supported.

Supported paper weights

Paper weight

Standard 250‑sheet tray

60–120 g/m

(16–32 lb)

Optional 550‑sheet tray

60–120 g/m

(16–32 lb)

Multipurpose feeder Two‑sided printing

60–217 g/m (16–58 lb)

60–90 g/m (16–24 lb)

Set up, install, and conﬁgure 17

Set up, install, and

conﬁgure

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer: – Clean, dry, and free of dust – Away from stray staples and paper clips – Away from the direct airﬂow of air conditioners, heaters, or ventilators – Free from direct sunlight and humidity extremes

• Observe the recommended temperatures and avoid ﬂuctuations.

sturdy, and stable surface.

ﬂat,

or electrical shock, connect the power cord

ﬁre

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 40°C (-40 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 30 5 mm ( 12 i n.)

2 Rear 100 mm (3.94 in.)

3 Right side 76.2 mm (3 in.)

Set up, install, and conﬁgure 18

4 Front 305 mm (12 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5 Left side 110 mm (4.33 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1 USB printer port Connect the printer to a computer.

2 Ethernet port Connect the printer to a network.

3 Power cord socket Connect the printer to an electrical outlet.

or electrical shock, use only the power cord

ﬁre

Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Turn o the printer.

2 Unplug the power cord from the electrical outlet, and then from the printer.

3 Unpack the optional tray, and then remove all packing material.

4 Align the printer with the optional tray, and then lower the printer into place.

Set up, install, and conﬁgure 19

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

5 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

6 Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see

options in the print driver” on page 24.

or electrical shock, connect the power cord

ﬁre

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:

Settings >

source

2 Set the paper size and type.

Conﬁguring

> Paper > > Tray Co n ﬁguratio n > > Paper Size/Type > > select a paper

Universal paper settings

“Adding available

1 From the control panel, navigate to:

Settings >

2 Conﬁgure the settings.

> Paper > > Media Conﬁguration > > Universal Setup >

Loading trays

1 Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

Set up, install, and conﬁgure 20

2 Adjust the guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper stack with the printable side facedown, and then make sure that the guides ﬁt snugly against

the paper.

Notes:

• Load letterhead facedown with the header toward the front of the tray for one‑sided printing.

• Load letterhead faceup with the header toward the back of the tray for two‑sided printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper

indicator.

ﬁll

Set up, install, and conﬁgure 21

5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Flex, fan, and align the paper edges before loading.

3 Load paper with the printable side faceup.

Set up, install, and conﬁgure 22

Notes:

• Load letterhead faceup with the header toward the rear of the printer for one‑sided printing.

• Load letterhead facedown with the header toward the front of the printer for two‑sided printing.

• Load envelopes with the ﬂap facedown on the left side.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

4 Adjust the guide to match the size of the paper that you are loading.

5 From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1 From the control panel, navigate to:

Settings >

> Paper > > Tray Co n ﬁguratio n > > Paper Size/Type >

2 Set the same paper size and paper type for the trays that you are linking.

3 From the control panel, navigate to:

Settings >

> Device > > Maintenance > > Conﬁg Menu > > Tray C onﬁguration >

4 Set Tray Linking to Automatic.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

speciﬁed

paper type. To

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Notes:

• The print driver is included in the software installer package.

Set up, install, and conﬁgure 23

• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print

on an

AirPrint-certiﬁed

printer.

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

Updating

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device

ﬁrmware

ﬁrmware,

contact your Lexmark representative.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Update Firmware.

3 Browse to the ﬂash ﬁle.

4 Click Upload.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3 Follow the instructions on the screen.

4 If the printer supports applications, then do the following:

a Click Apps > select the application >

Conﬁgure

b Click Export or Import.

Set up, install, and conﬁgure 24

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then selec t Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Networking

Connecting the printer to a Wi‑Fi network

Note: This feature is available only in some printer models.

Make sure that Active Adapter is set to Auto. From the control panel, navigate to Settings > > Network/Ports >

Using the control panel

From the control panel, navigate to:

Settings > Network >

2 Select a Wi‑Fi network, and then type the network password.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial

setup.

Using Lexmark Mobile Assistant

Depending on your mobile device, download the Lexmark Mobile Assistant application from either the

Google Play

> Network Overview > > Active Adapter > > Auto >

> Network/Ports > > Wireless > > Setup On Printer Panel > > Choose

store or App Store online store.

2 From the printer control panel, navigate to:

Settings >

> Network/Ports > > Wireless > > Setup Using Mobile App > > Printer ID >

Set up, install, and conﬁgure 25

3 From your mobile device, launch the application, and then accept the Terms of Use.

Note: If necessary, grant permissions.

4 Tap Connect to Printer > Go to Wi‑Fi Settings.

5 Connect your mobile device to the printer wireless network.

6 Return to the application, and then tap Setup Wi-Fi Connection

7 Select a Wi-Fi network, and then type the network password.

8 Tap Done.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS)

Note: This feature is available only in some printer models.

Before you begin, make sure that:

• The access point (wireless router) is WPS‑

documentation that came with your access point.

certiﬁed

• A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

• Make sure that Active Adapter is set to Auto. From the control panel, navigate to:

or WPS‑compatible. For more information, see the

Settings >

> Network/Ports > > Network Overview > > Active Adapter > > Auto >

Using the Push Button method

From the control panel, navigate to:

Settings > Button Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start Push

2 Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

From the control panel, navigate to:

Settings > Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN

2 Copy the eight‑digit WPS PIN.

3 Open a web browser, and then type the IP address of your access point in the address

Notes:

• To know the IP address, see the documentation that came with your access point.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

ﬁeld.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the changes.

Set up, install, and conﬁgure 26

Connecting a mobile device to the printer

Note: This feature is available only in some printer models.

Before connecting your mobile device, make sure to do the following:

• Enable Wi‑Fi Direct

in the printer. From the control panel, navigate to:

Settings >

> Network/Ports > > Wireless > > Enable Wi‑Fi Direct > > On >

• View the Wi‑Fi Direct SSID. From the control panel, navigate to:

Settings >

> Network/Ports > > Wi‑Fi Direct > > SSID >

• View the preshared key (PSK). From the control panel, navigate to:

Settings > > Network/Ports > > Wi‑Fi Direct > > Set PSK >

Connecting using Wi‑Fi Direct

From the mobile device, go to the settings menu.

2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.

3 Select the printer SSID.

4 Conﬁrm the connection on the printer control panel.

Connecting using Wi‑Fi

From the mobile device, go to the settings menu.

2 Tap Wi‑Fi, and then select the printer SSID.

Note: The string “DIRECT-xy” (where xy are two random characters) is added before the SSID.

3 Enter the preshared key.

Note: The preshared key is the password.

Deactivating the Wi‑Fi network

Note: This feature is available only in some printer models.

1 From the printer control panel, navigate to:

Settings > Network >

> Network/Ports > > Network Overview > > Active Adapter > > Standard

2 Follow the instructions on the display.

Checking the printer connectivity

1 From the control panel, navigate to:

Settings >

2 Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

> Reports > > Network > > Network Setup Page >

Set up, install, and conﬁgure 27

Conﬁguring the SMTP server

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations > E‑mail Alerts Setup.

3 From the E‑mail Setup section, conﬁgure the settings.

4 Click Save.

Printing the Menu Settings Page

1 From the control panel, navigate to:

Settings > > Reports >

2 Select Menu Settings Page, and then press .

Secure the printer 28

Secure the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To e ra se n on ‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1 From the control panel, navigate to:

Settings > > Device > > Maintenance > > Out of Service Erase > > Sanitize all information on nonvolatile memory > > Ye s >

2 Select either Start initial setup or Leave printer oine, and then press .

Restoring factory default settings

1 From the control panel, navigate to:

Settings >

2 Select Ye s , and then press .

> Device > > Restore Factory Defaults > > Restore all settings >

Secure the printer 29

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Print 30

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.

Before you begin, make sure that:

• The printer is registered to the Google Cloud Print server.

• The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.

1 From your Android

2 Tap > Print.

3 Select a printer, and then tap .

mobile device, open a document or select a document from your ﬁle manager.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

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