Lexmark B3442dw User Manual

Download

B3340, B3442, MS331, MS431, MS439 Printers

User's Guide

May 2020 www.lexmark.com

Machine type(s):

4601

Models:

230, 280, 4a0, 480

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements.............................................................................................................................................5

Learn about the printer................................................................................ 8

Finding information about the printer.............................................................................................................8

Printer conﬁguration..........................................................................................................................................10

Using the control panel.................................................................................................................................... 10

Understanding the status of the indicator light...........................................................................................11

Selecting paper....................................................................................................................................................11

Set up, install, and conﬁgure..................................................................... 17

Selecting a location for the printer.................................................................................................................17

Attaching cables.................................................................................................................................................18

Installing optional trays.....................................................................................................................................18

Loading paper and specialty media..............................................................................................................19

Installing and updating software, drivers, and ﬁrmware.........................................................................22

Networking..........................................................................................................................................................24

Conﬁguring the SMTP server.........................................................................................................................27

Printing the Menu Settings Page...................................................................................................................27

Secure the printer.......................................................................................28

Locating the security slot................................................................................................................................ 28

Erasing printer memory................................................................................................................................... 28

Restoring factory default settings.................................................................................................................28

Statement of Volatility......................................................................................................................................29

Print.............................................................................................................. 30

Printing from a computer.................................................................................................................................30

Printing from a mobile device........................................................................................................................ 30

Conﬁguring conﬁdential jobs.......................................................................................................................... 31

Printing conﬁdential and other held jobs....................................................................................................32

Printing a font sample list................................................................................................................................ 33

Placing separator sheets between copies................................................................................................. 33

Canceling a print job.........................................................................................................................................33

Contents 3

Adjusting toner darkness................................................................................................................................ 34

Use printer menus...................................................................................... 35

Menu map............................................................................................................................................................35

Device...................................................................................................................................................................35

Print....................................................................................................................................................................... 43

Paper.....................................................................................................................................................................48

Network/Ports.................................................................................................................................................... 50

Security................................................................................................................................................................ 63

Reports.................................................................................................................................................................66

Troubleshooting.................................................................................................................................................67

Maintain the printer....................................................................................68

Checking the status of parts and supplies.................................................................................................68

Conﬁguring supply notiﬁcations....................................................................................................................68

Setting up e‑mail alerts....................................................................................................................................68

Viewing reports..................................................................................................................................................69

Ordering parts and supplies...........................................................................................................................69

Replacing parts and supplies.......................................................................................................................... 71

Cleaning the printer..........................................................................................................................................82

Saving energy and paper................................................................................................................................83

Moving the printer to another location........................................................................................................83

Shipping the printer.......................................................................................................................................... 84

Troubleshoot a problem............................................................................ 85

The printer is not responding.........................................................................................................................85

Network connection problems...................................................................................................................... 86

Issues with supplies..........................................................................................................................................88

Clearing jams......................................................................................................................................................89

Paper feed problems...................................................................................................................................... 103

Printing problems.............................................................................................................................................106

Contacting customer support....................................................................................................................... 134

Recycle and dispose.................................................................................135

Recycling Lexmark products.........................................................................................................................135

Recycling Lexmark packaging......................................................................................................................135

Contents 4

Notices........................................................................................................136

Index............................................................................................................147

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information 6

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learn about the printer 8

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

More setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Help using the printer software Help for Microsoft Windows or Macintosh operating

See the setup documentation that came with the printer or go to

Information Center—Go to

http://infoserve.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

systems—Open a printer software program or application, and then click Help.

Click

Notes:

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is located in the printer program folder or on the desktop.

http://support.lexmark.com.

to view context‑sensitive information.

Learn about the printer 9

What are you looking for? Find it here

Go to

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

Learn about the printer 10

Printer conﬁguration

1 Control panel

2 Multipurpose feeder

3 Standard 250‑sheet tray

4 Optional 550‑sheet tray

5 Standard bin

Using the control panel

Control panel part Function

1 Display

2 Right arrow button

3 Stop or Cancel button Stop the current job.

• View printer messages and supply status.

• Set up and operate the printer.

• Scroll through menus or move between screens and menu options.

• Increase the numeric value of a setting.

Learn about the printer 11

Control panel part Function

4 Indicator light Check the status of the printer.

5 Select button

6 Back button Return to the previous screen.

7 Left arrow button

8 Power button Turn on or turn o the printer.

• Select a menu option.

• Save the changes in a setting.

• Scroll through menus or move between screens and menu options.

• Decrease the numeric value of a setting.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them.

Weight

The standard tray can feed paper weights from 60 to 120 g/m2 (16 to 32 lb) grain long paper. Paper lighter than 60 g/m

(16 lb) may not be sti enough to feed properly, and may cause jams.

Learn about the printer 12

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheeld points.

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–120 g/m

(16–32‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be

aected

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m

• Multiple‑part forms or documents

by the temperature in the printer fuser

(16 lb)

Learn about the printer 13

Selecting preprinted forms and letterhead

• Use grain long paper.

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

• When in doubt, contact your paper supplier.

• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

• Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the

• Store individual packages on a ﬂat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

ﬂoor.

Supported paper sizes

Paper size Standard

250‑sheet tray

210 x 297 mm (8.27 x 11.7 in.)

A5 Portrait (SEF)

148 x 210 mm (5.83 x 8.27 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

application.

Optional 550‑sheet

tray

Multipurpose feeder

Two‑sided printing

Learn about the printer 14

Paper size Standard

250‑sheet tray

A5 Landscape (LEF)

210 x 148 mm (8.27 x 5.83 in.)

105 x 148 mm (4.13 x 5.83 in.)

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

Oﬁcio (Mexico)

215.9 x 340.4 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.94 x 5.83 in.)

Optional 550‑sheet

tray

Multipurpose feeder

Two‑sided printing

X X

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Universal

99 x 148 mm to

215.9 x 359.92 mm (3.9 x 5.83 in. to 8.5 x 14.17 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless

application.

speciﬁed

by the

Learn about the printer 15

Paper size Standard

250‑sheet tray

7 3/4 Envelope

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm (3.875 x 8.9 in.)

10 Envelope

104.8 x 241.3 mm (4.12 x 9.5 in.)

DL Envelope

110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

Optional 550‑sheet

Multipurpose feeder

tray

Two‑sided printing

Other Envelope

98.4 x 162 mm to 176 x 250 mm

(3.87 x 6.38 in. to

6.93 x 9.84 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless

speciﬁed

by the

application.

Supported paper types

Paper type Standard

250‑sheet tray

Plain paper

Card stock X X X

* One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑sided labels are not supported.

Optional 550‑sheet tray

Multipurpose feeder Two‑sided printing

Learn about the printer 16

Paper type Standard

250‑sheet

Optional 550‑sheet tray

Multipurpose feeder Two‑sided printing

tray

Recycled

Paper labels* X

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Envelope X X X

Rough envelope X X

* One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑sided labels are not supported.

Supported paper weights

Paper weight

Standard 250‑sheet tray

60–120 g/m

(16–32 lb)

Optional 550‑sheet tray

60–120 g/m

(16–32 lb)

Multipurpose feeder Two‑sided printing

60–217 g/m (16–58 lb)

60–90 g/m (16–24 lb)

Set up, install, and conﬁgure 17

Set up, install, and

conﬁgure

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer: – Clean, dry, and free of dust – Away from stray staples and paper clips – Away from the direct airﬂow of air conditioners, heaters, or ventilators – Free from direct sunlight and humidity extremes

• Observe the recommended temperatures and avoid ﬂuctuations.

sturdy, and stable surface.

ﬂat,

or electrical shock, connect the power cord

ﬁre

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 40°C (-40 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 30 5 mm ( 12 i n.)

2 Rear 100 mm (3.94 in.)

3 Right side 76.2 mm (3 in.)

Set up, install, and conﬁgure 18

4 Front 305 mm (12 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5 Left side 110 mm (4.33 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1 USB printer port Connect the printer to a computer.

2 Ethernet port Connect the printer to a network.

3 Power cord socket Connect the printer to an electrical outlet.

or electrical shock, use only the power cord

ﬁre

Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Turn o the printer.

2 Unplug the power cord from the electrical outlet, and then from the printer.

3 Unpack the optional tray, and then remove all packing material.

4 Align the printer with the optional tray, and then lower the printer into place.

Set up, install, and conﬁgure 19

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

5 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

6 Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see

options in the print driver” on page 24.

or electrical shock, connect the power cord

ﬁre

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:

Settings >

source

2 Set the paper size and type.

Conﬁguring

> Paper > > Tray Co n ﬁguratio n > > Paper Size/Type > > select a paper

Universal paper settings

“Adding available

1 From the control panel, navigate to:

Settings >

2 Conﬁgure the settings.

> Paper > > Media Conﬁguration > > Universal Setup >

Loading trays

1 Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

Set up, install, and conﬁgure 20

2 Adjust the guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper stack with the printable side facedown, and then make sure that the guides ﬁt snugly against

the paper.

Notes:

• Load letterhead facedown with the header toward the front of the tray for one‑sided printing.

• Load letterhead faceup with the header toward the back of the tray for two‑sided printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper

indicator.

ﬁll

Set up, install, and conﬁgure 21

5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Flex, fan, and align the paper edges before loading.

3 Load paper with the printable side faceup.

Set up, install, and conﬁgure 22

Notes:

• Load letterhead faceup with the header toward the rear of the printer for one‑sided printing.

• Load letterhead facedown with the header toward the front of the printer for two‑sided printing.

• Load envelopes with the ﬂap facedown on the left side.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

4 Adjust the guide to match the size of the paper that you are loading.

5 From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1 From the control panel, navigate to:

Settings >

> Paper > > Tray Co n ﬁguratio n > > Paper Size/Type >

2 Set the same paper size and paper type for the trays that you are linking.

3 From the control panel, navigate to:

Settings >

> Device > > Maintenance > > Conﬁg Menu > > Tray C onﬁguration >

4 Set Tray Linking to Automatic.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

speciﬁed

paper type. To

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Notes:

• The print driver is included in the software installer package.

Set up, install, and conﬁgure 23

• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print

on an

AirPrint-certiﬁed

printer.

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

Updating

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device

ﬁrmware

ﬁrmware,

contact your Lexmark representative.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Update Firmware.

3 Browse to the ﬂash ﬁle.

4 Click Upload.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3 Follow the instructions on the screen.

4 If the printer supports applications, then do the following:

a Click Apps > select the application >

Conﬁgure

b Click Export or Import.

Set up, install, and conﬁgure 24

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then selec t Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Networking

Connecting the printer to a Wi‑Fi network

Note: This feature is available only in some printer models.

Make sure that Active Adapter is set to Auto. From the control panel, navigate to Settings > > Network/Ports >

Using the control panel

From the control panel, navigate to:

Settings > Network >

2 Select a Wi‑Fi network, and then type the network password.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial

setup.

Using Lexmark Mobile Assistant

Depending on your mobile device, download the Lexmark Mobile Assistant application from either the

Google Play

> Network Overview > > Active Adapter > > Auto >

> Network/Ports > > Wireless > > Setup On Printer Panel > > Choose

store or App Store online store.

2 From the printer control panel, navigate to:

Settings >

> Network/Ports > > Wireless > > Setup Using Mobile App > > Printer ID >

Set up, install, and conﬁgure 25

3 From your mobile device, launch the application, and then accept the Terms of Use.

Note: If necessary, grant permissions.

4 Tap Connect to Printer > Go to Wi‑Fi Settings.

5 Connect your mobile device to the printer wireless network.

6 Return to the application, and then tap Setup Wi-Fi Connection

7 Select a Wi-Fi network, and then type the network password.

8 Tap Done.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS)

Note: This feature is available only in some printer models.

Before you begin, make sure that:

• The access point (wireless router) is WPS‑

documentation that came with your access point.

certiﬁed

• A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

• Make sure that Active Adapter is set to Auto. From the control panel, navigate to:

or WPS‑compatible. For more information, see the

Settings >

> Network/Ports > > Network Overview > > Active Adapter > > Auto >

Using the Push Button method

From the control panel, navigate to:

Settings > Button Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start Push

2 Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

From the control panel, navigate to:

Settings > Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN

2 Copy the eight‑digit WPS PIN.

3 Open a web browser, and then type the IP address of your access point in the address

Notes:

• To know the IP address, see the documentation that came with your access point.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

ﬁeld.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the changes.

Set up, install, and conﬁgure 26

Connecting a mobile device to the printer

Note: This feature is available only in some printer models.

Before connecting your mobile device, make sure to do the following:

• Enable Wi‑Fi Direct

in the printer. From the control panel, navigate to:

Settings >

> Network/Ports > > Wireless > > Enable Wi‑Fi Direct > > On >

• View the Wi‑Fi Direct SSID. From the control panel, navigate to:

Settings >

> Network/Ports > > Wi‑Fi Direct > > SSID >

• View the preshared key (PSK). From the control panel, navigate to:

Settings > > Network/Ports > > Wi‑Fi Direct > > Set PSK >

Connecting using Wi‑Fi Direct

From the mobile device, go to the settings menu.

2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.

3 Select the printer SSID.

4 Conﬁrm the connection on the printer control panel.

Connecting using Wi‑Fi

From the mobile device, go to the settings menu.

2 Tap Wi‑Fi, and then select the printer SSID.

Note: The string “DIRECT-xy” (where xy are two random characters) is added before the SSID.

3 Enter the preshared key.

Note: The preshared key is the password.

Deactivating the Wi‑Fi network

Note: This feature is available only in some printer models.

1 From the printer control panel, navigate to:

Settings > Network >

> Network/Ports > > Network Overview > > Active Adapter > > Standard

2 Follow the instructions on the display.

Checking the printer connectivity

1 From the control panel, navigate to:

Settings >

2 Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

> Reports > > Network > > Network Setup Page >

Set up, install, and conﬁgure 27

Conﬁguring the SMTP server

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations > E‑mail Alerts Setup.

3 From the E‑mail Setup section, conﬁgure the settings.

4 Click Save.

Printing the Menu Settings Page

1 From the control panel, navigate to:

Settings > > Reports >

2 Select Menu Settings Page, and then press .

Secure the printer 28

Secure the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To e ra se n on ‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1 From the control panel, navigate to:

Settings > > Device > > Maintenance > > Out of Service Erase > > Sanitize all information on nonvolatile memory > > Ye s >

2 Select either Start initial setup or Leave printer oine, and then press .

Restoring factory default settings

1 From the control panel, navigate to:

Settings >

2 Select Ye s , and then press .

> Device > > Restore Factory Defaults > > Restore all settings >

Secure the printer 29

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Print 30

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.

Before you begin, make sure that:

• The printer is registered to the Google Cloud Print server.

• The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.

1 From your Android

2 Tap > Print.

3 Select a printer, and then tap .

mobile device, open a document or select a document from your ﬁle manager.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Print 31

Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.

1 From your Android mobile device, launch a compatible application or select a document from your

manager.

2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Tap .

ﬁle

Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• Make sure that the Apple device and the printer are connected to the same network. If the network has

multiple wireless hubs, then make sure that both devices are connected to the same subnet.

• This application is supported only in some Apple devices.

1 From your mobile device, select a document from your ﬁle manager or launch a compatible application.

2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see

“Connecting a mobile device to the printer” on page 26.

1 From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2 Depending on your mobile device, do one of the following:

• Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Conﬁguring conﬁdential jobs

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Print 32

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Security >

Conﬁgure

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Conﬁdential Job Expiration

Repeat Job Expiration Set the expiration time for a repeat print job.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Require All Jobs to be Held

the settings.

Conﬁdential

Note: When the limit is reached, the print jobs for that user name are deleted.

Set the expiration time for conﬁdential print jobs. Note: Conﬁdential held jobs are stored in the printer until they are released or

deleted manually.

Note: Repeat held jobs are stored in the printer memory for reprinting.

copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Note: Reserve held jobs are automatically deleted after printing.

Set the printer to hold all print jobs.

Print Setup.

Keep duplicate documents

Set the printer to print all documents with the same ﬁle name.

Printing conﬁdential and other held jobs

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select Use Print and Hold, and then assign a user name.

5 Select the print job type

If the print job is conﬁdential, then enter a four‑digit PIN.

(Conﬁdential,

6 Click OK or Print.

Repeat, Reserve, or Verify).

Print 33

7 From the printer home screen, release the print job.

• For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the settings > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

For Macintosh users

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages menu, choose Job Routing.

3 Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then assign a user name and a four‑digit PIN.

4 Click OK or Print.

5 From the printer home screen, release the print job.

• For conﬁdential print jobs, navigate to:

Held jobs > select your user name > settings > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job >

Conﬁdential

> enter the PIN > select the print job >

conﬁgure

the settings > Print

conﬁgure

the

Printing a font sample list

1 From the control panel, navigate to:

Settings >

2 Select a font sample, and then press .

> Reports > > Print > > Print Fonts >

Placing separator sheets between copies

1 From the control panel, navigate to:

Settings >

2 Print the document.

> Print > > Layout > > Separator Sheets > > Between Copies >

Canceling a print job

From the printer control panel

1 From the control panel, press twice, and then press .

2 Select a print job to cancel, and then press .

Print 34

From the computer

1 Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2 Select a print job to cancel.

Adjusting toner darkness

1 From the control panel, navigate to:

Settings >

2 Adjust the setting, and then press .

> Print > > Quality > > Toner Darkness >

Use printer menus 35

Use printer menus

Menu map

Device

Paper

Network/Ports

Security*

• Preferences

• Eco‑Mode

• Remote Operator Panel

• Notiﬁcations

• Power Management

• Layout

• Setup

• Quality

• Tray Conﬁguration • Media Conﬁguration

• Network Overview

• Wireless

• Ethernet

• TCP/IP

• SNMP

• IPSec

• 802.1x

• Login methods

• Certiﬁcate Management

• Login Restrictions

• Information Sent to Lexmark

• Restore Factory Defaults

• Maintenance

• About this Printer

• PostScript

• PCL

• Image

• LPD Conﬁguration

• HTTP/FTP Settings

• USB

• Restrict external network access

• Google Cloud Print

• Wi‑Fi Direct

• Conﬁdential Print Setup

• Erase Temporary Data Files

• Miscellaneous

Reports

Troubleshooting Print Quality Test Pages

Can be conﬁgured only from the Embedded Web Server.

Available only in some printer models.

• Menu Settings Page

• Device

• Print

• Network

Device

Preferences

Menu item Description

Display Language Set the language of the text that appears on the display.

Country/Region Identify the country or region that the printer is conﬁgured to

operate.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 36

Menu item Description

Run Initial Setup

Ye s No*

Displayed information

Display Text 1 Display Text 2

Date and Time

Conﬁgure

Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour A.M./P.M.*] Time Zone [USA/Canada EST*]

Network Time Protocol

Enable NTP NTP Server

Paper Sizes

U.S.* Metric

Screen Timeout

5–300 (60*)

Run the setup wizard.

Specify the information to appear on the home screen.

Conﬁgure the printer date and time.

Specify the unit of measurement for paper sizes. Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Eco‑Mode

Menu item Description

Sides

1‑Sided* 2‑Sided

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify whether to print on one side or two sides of the paper.

Print multiple page images on one side of a sheet of paper.

Use printer menus 37

Menu item Description

Toner Darkness

Light Normal* Dark

Note: An asterisk (*) next to a value indicates the factory default setting.

Determine the lightness or darkness of text images.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow* Allow

Authentication Type

None* Standard Authentication

VNC Password Specify the password to connect to the VNC client server.

Connect an external Virtual Network Computing (VNC) client to the remote control panel.

Set the authentication type when accessing the VNC client server.

Note: This menu item appears only if Authentication Type is set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates* Do not show estimates

Supplies

Custom Supply

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Show the estimated status of the supplies.

Conﬁgure notiﬁcation settings when the printer requires user intervention.

Note: This menu item appears only in the Embedded Web Server.

Use printer menus 38

Menu item Description

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway Primary SMTP Gateway Port (25*) Secondary SMTP Gateway Secondary SMTP Gateway Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply

Address(O*) Use SSL/TLS(Disabled*) Require Trusted Certiﬁcate(On*) SMTP Server Authentication

(No authentication required*) Device‑Initiated E‑mail(None*) Device Userid Device Password NTLM Domain Disable “SMTP server not set up”

Error Prevention

Jam Assist

O On*

Conﬁgure the e‑mail settings of the printer. Note: This menu item appears only in the Embedded Web

Server.

error(O*)

Set the printer to check for jammed paper automatically.

Error Prevention

Auto Continue

Disabled 5–255 (5*)

Error Prevention

Auto Reboot

Reboot always* Reboot never Reboot when idle

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.

Set the printer to restart when an error occurs.

Set the number of automatic reboots that the printer can perform.

Set the number of seconds before the printer performs an automatic reboot.

Use printer menus 39

Menu item Description

Error Prevention

Auto Reboot

Auto Reboot Counter

Error Prevention

Display Short Paper Error

Auto‑clear* On

Error Prevention

Page Protect

O* On

Jam Content Recovery

Jam Recovery

Auto* O On

Note: An asterisk (*) next to a value indicates the factory default setting.

Show a read‑only information of the reboot counter.

Set the printer to show a message when a short paper error occurs.

Note: Short paper refers to the size of the paper loaded.

Set the printer to process the entire page into the memory before printing it.

Set the printer to reprint jammed pages.

Note: In some printer models, O is the default setting.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing Enter Sleep Mode after printing*

Timeouts

Sleep Mode

1–120 minutes (15*)

Timeouts

Hibernate Timeout

Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month

Set the printer to stay in Ready mode or return to Sleep mode after printing.

Set the idle time before the printer begins operating in Sleep mode.

Set the time before the printer turns o.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 40

Menu item Description

Timeouts

Hibernate Timeout on Connection

Hibernate Do Not Hibernate*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set Hibernate Timeout to turn o the printer while an active Ethernet connection exists.

Information Sent to Lexmark

Menu item Description

Information Sent to Lexmark

Supplies and Page Usage Device Performance

Ye s No More Details

None of the Above

Information Send Time

Start Time Stop Time

Send printer usage and performance information to Lexmark.

Notes:

• Supplies and Page Usage can be conﬁgured only in the Embedded Web

Server.

• Information Send Time appears only when you select any of the settings in

Information Sent to Lexmark, except None of the Above.

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings Restore printer settings Restore network settings

Restore the printer factory default settings.

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

1* 2

Change the USB driver mode of the printer to improve its compatibility with a personal computer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 41

Menu item Description

USB Conﬁguration

USB Speed

Full Auto*

Tra y Con ﬁguration

Tray Linking

Automatic* O

Tra y Con ﬁguration

Show Tray Insert Message

O Only for unknown sizes* Always

Tra y Con ﬁguration

A5 Loading

Short Edge Long Edge*

Tra y Con ﬁguration

Paper Prompts

Auto* Multipurpose Feeder Manual Paper

Set the USB port to run at full speed and disable its high‑speed capabilities.

Set the printer to link the trays that have the same paper type and paper size settings.

Show the Tray Insert message.

Specify the page orientation when loading A5 paper size.

Set the paper source that the user ﬁlls when a prompt to load paper appears.

Tra y Con ﬁguration

Envelope Prompts

Auto* Multipurpose Feeder Manual Envelope

Tra y Con ﬁguration

Action for Prompts

Prompt user* Continue Use current

Reports

Menu Settings Page Event Log Event Log Summary

Supply Usage And Counters

Clear Supply Usage History Reset Black Imaging Unit Counter Reset Maintenance Counter

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the paper source that the user ﬁlls when a prompt to load envelope appears.

Set the printer to resolve paper- or envelope-related change prompts.

Print reports about printer menu settings, status, and event logs.

Reset the supply page counter or view the total printed pages.

Use printer menus 42

Menu item Description

Printer Emulations

PS Emulation

O On*

Printer Emulations

Emulator Security

Page Timeout

0–60 (60*)

Printer Emulations

Emulator Security

Reset Emulator After Job

O*

Printer Emulations

Emulator Security

Disable Printer Message Access

On*

O

Print Conﬁguration

Font Sharpening

0–150 (24*)

Set the printer to recognize and use the PS data stream.

Set the page timeout during emulation.

Reset the emulator after a print job.

Disable access to the printer message during emulation.

Set a text point-size value below which the high‑frequency screens are used when printing font data.

Print Conﬁguration

Print Density

Disabled* 1–5

Device Operations

Quiet Mode

O* On

Device Operations

Panel Menus

Enable* Disable

Device Operations

Safe Mode

O* On

Adjust the toner density when printing documents.

Set the printer to reduce the amount of noise that it makes when printing.

Note: Enabling this setting slows down the overall performance of the printer.

Set the printer to show the control panel menus. Note: This menu item appears only in the Embedded Web

Server.

Set the printer to operate in a special mode, in which it attempts to continue oering as much functionality as possible, despite known issues.

For example, when set to On, and the duplex motor is nonfunctional, the printer performs one‑sided printing of the documents even if the job is two‑sided printing.

Note: This setting cannot be used when the tray is not fully inserted or the tray sensor is damaged.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 43

Menu item Description

Device Operations

Clear Custom Status

Note: An asterisk (*) next to a value indicates the factory default setting.

Erase all custom messages.

Out of Service Erase

Menu item Description

Erase Printer Memory

Printer Memory Last Sanitized Sanitize all information on nonvolatile memory Erase all printer and network settings

Clear all settings and applications that are stored in the printer.

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Send Logs

Cancel Send

Send diagnostic information to Lexmark.

Print

Layout

Menu item Description

Sides

1‑Sided* 2‑Sided

Flip Style

Long Edge* Short Edge

Blank Pages

Print Do Not Print*

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify whether to print on one side or two sides of the paper.

Determine which side of the paper is bound when performing two‑sided printing.

Note: Depending on the option selected, the printer automatically each printed information of the page to bind the job correctly.

Print blank pages that are included in a print job.

osets

Use printer menus 44

Menu item Description

Collate

O [ 1,1,1,2,2 , 2]* On [1,2,1,2,1,2]

Separator Sheets

None* Between Copies Between Jobs Between Pages

Separator Sheet Source

Tray [x] (1*) Multipurpose Feeder

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.

Insert blank separator sheets when printing.

Specify the paper source for the separator sheet.

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal* Reverse Horizontal Vertical Reverse Vertical

Pages per Side Orientation

Auto* Landscape Portrait

Pages per Side Border

None* Solid

Copies

1–9999 (1*)

Print Area

Normal* Whole Page

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the positioning of multiple page images when using Pages per Side. Note: The positioning depends on the number of page images and their

page orientation.

Specify the orientation of a multiple‑page document when using Pages per Side.

Print a border around each page image when using Pages per Side.

Specify the number of copies for each print job.

Set the printable area on a sheet of paper.

Use printer menus 45

Setup

Menu item Description

Printer Language

PCL Emulation* PS Emulation

Resource Save

O* On

Set the printer language. Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Determine what the printer does with downloaded resources, such as fonts and macros, when it receives a job that requires more than the available memory.

Notes:

• When set to

memory is needed. Resources associated with the inactive printer language are deleted.

the printer retains downloaded resources only until

O,

• When set to On, the printer preserves all the permanent

downloaded resources across all language switches. When necessary, the printer shows memory full messages instead of deleting permanent resources.

Print All Order

Alphabetical* Newest First Oldest First

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the order when you choose to print all held and conﬁdential jobs.

Quality

Menu item Description

Print Resolution

300 dpi 600 dpi* 1200 Image Q 2400 Image Q

Toner Darkness

Light Normal* Dark

Halftone

Normal* Detail

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the resolution for the text and images on the printed output. Note: Resolution is determined in dots per inch or image quality.

Determine the lightness or darkness of text images.

Enhance the printed output to have smoother lines with sharper edges.

Use printer menus 46

PostScript

Menu item Description

Print PS Error

O* On

Minimum Line Width

1–30 (2*)

Lock PS Startup Mode

O On*

Wait Timeout

15–65535 (40 seconds*) Disabled

Note: An asterisk (*) next to a value indicates the factory default setting.

Print a page that describes the PostScript® error. Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is ﬂushed.

Set the minimum stroke width. Note: Jobs printed in 1200 dpi use the value directly.

Disable the SysStart ﬁle.

Set the printer to wait for more data before canceling a print job.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Symbol Set

[List of available symbol set] (10U PC‑8*)

Select a font from the speciﬁed font source.

Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the languages or speciﬁc programs such as math symbols for scientiﬁc text.

dierent

Pitch

0.08–100.00 (10.00*)

Orientation

Portrait* Landscape

Lines per Page

1–255

Specify the pitch for ﬁxed or monospaced fonts. Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Specify the orientation of text and graphics on the page.

Specify the number of lines of text for each page printed through the PCL® data stream.

Notes:

• This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default margins of the page.

• 60 is the U.S. factory default setting. 64 is the international factory

default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 47

Menu item Description

PCL5 Minimum Line Width

1–30 (2*)

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm* 203 mm

Auto CR after LF

O* On

Auto LF after CR

O* On

Tra y Renumber

Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope

Set the initial minimum stroke width. Note: Jobs printed in 1200 dpi use the value directly.

Set the width of the logical page on A4‑size paper. Note: Logical page is the space on the physical page where data is

printed.

Set the printer to perform a carriage return after a line feed control command.

Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same line.

Set the printer to perform a line feed after a carriage return control command.

Conﬁgure the printer to work with a dierent print driver or custom application that uses a dierent set of source assignments to request a given paper source.

Choose from the following options:

O*—The printer uses the factory default paper source assignments. None—The paper source ignores the Select Paper Feed command. 0–199—Select a numeric value to assign a custom value to a paper

source.

Tra y Renumber

View Factory Defaults

Tra y Renumber

Restore Defaults

Print Timeout

1–255 (90 seconds*) Disabled

Note: An asterisk (*) next to a value indicates the factory default setting.

Show the factory default value assigned for each paper source.

Restore the tray renumber values to their factory defaults.

Set the printer to end a print job after it has been idle for the speciﬁed amount of time in seconds.

Image

Menu item Description

Auto Fit

On O*

Invert

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert bitonal monochrome images. Note: This menu item does not apply to GIF or JPEG image formats.

Use printer menus 48

Menu item Description

Scaling

Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width

Orientation

Portrait* Landscape Reverse Portrait Reverse Landscape

Note: An asterisk (*) next to a value indicates the factory default setting.

Adjust the image to ﬁt the printable area. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Specify the orientation of text and graphics on the page.

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*) MP Feeder Manual Paper Manual Envelope

Paper Size/Type

Tray [x] MP Feeder Manual Paper Manual Envelope

Substitute Size

O Statement/A5 Letter/A4 All Listed*

Set the paper source for all print jobs. Note: MP Feeder appears only when Conﬁgure MP is set to Cassette.

Specify the paper size or paper type loaded in each paper source.

Set the printer to substitute a speciﬁed paper size if the requested size is not loaded in any paper source.

Notes:

• O prompts the user to load the required paper size.

• Statement/A5 prints A5‑size document on statement when loading

statement, and statement‑size jobs on A5 paper size when loading A5.

• Letter/A4 prints A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

• All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 49

Menu item Description

Conﬁgure MP

Cassette* Manual First

Set the printer when to pick paper loaded in the multipurpose feeder.

Notes:

• When set to Cassette, the printer treats the multipurpose feeder like a

tray.

• When set to Manual, the printer treats the multipurpose feeder like a

manual feeder.

• When set to First, the printer picks paper from the multipurpose feeder

until it is empty, regardless of the required paper source or paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches Millimeters

Portrait Width

3.90–14.17 inches (8.50*) 99–360 mm (216*)

Specify the unit of measurement for the universal paper. Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Set the portrait width of the universal paper.

Portrait Height

3.90–14.17 inches (14*) 99–360 mm (356*)

Feed Direction

Short Edge* Long Edge

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the portrait height of the universal paper.

Set the printer to pick paper from the short edge or long edge direction.

Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.

Use printer menus 50

Media Types

Menu item Description

Plain Paper Card Stock Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X]

Network/Ports

Network Overview

Specify the texture, weight, and orientation of the paper loaded.

Menu item Description

Active Adapter

Auto* Standard Network Wireless

Network Status Show the connectivity status of the printer network.

Display Network Status on Printer

O On*

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Network Job Timeout

O On* (90 seconds)

Specify the type of the network connection.

Show the network status on the display.

Reset all active network connections to the printer. Note: This setting removes all network conﬁguration settings.

Set the time before the printer cancels a network print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 51

Menu item Description

Banner Page

O* On

Enable Network Connections

Enable* Disable

Enable LLDP

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Print a banner page.

Enable or disable all network connections.

Enable Link Layer Discovery Protocol (LLDP) in the printer.

Wireless

Note: This menu is available only in some printer models.

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network Add Wi‑Fi Network

• Network Name

• Network Mode

Infrastructure

• Wireless Security Mode

Disabled* WEP WPA2/WPA - Personal WPA2 - Personal

Determine the wireless network that the printer connects to. Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

Wi‑Fi Protected Setup

Start Push Button Method Start PIN Method

Enable Wi‑Fi Direct

On O*

Compatibility

802.11b/g/n (2.4GHz)*

Establish a wireless network and enable network security.

Notes:

• Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point (wireless router) are pressed within a given time.

• Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings of the access point.

Set the printer to connect directly to Wi-Fi devices.

Specify the wireless standard for the wireless network.

Use printer menus 52

Menu item Description

Wireless Security Mode

Disabled* WEP WPA2/WPA-Personal WPA2-Personal

802.1x - RADIUS

WEP Authentication Mode

Auto* Open Shared

Set WEP Key Specify a WEP password for secure wireless connection.

WPA2-Personal

AES*

Set PSK Set the password for secure wireless connection.

Set the type of security for connecting the printer to wireless devices.

Set the type of Wireless Encryption Protocol (WEP) used by the printer.

Note: This menu item appears only if Wireless Security Mode is set to WEP.

Enable wireless security through WPA2. Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2‑Personal.

WPA2/WPA‑Personal

AES*

802.1x Encryption Mode

WPA+ WPA2*

IPv4

Enable DHCP

On* O

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

On* O

Enable wireless security through WPA2/WPA. Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

Enable wireless security through 802.1x standard. Note: This menu item appears only if Wireless Security Mode is set

to 802.1x - Radius.

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute

IP addressing and

Set the static IP address of your printer.

Enable IPv6 in the printer.

conﬁguration

information dynamically to clients.

IPv6

Enable DHCPv6

O* On

Enable DHCPv6 in the printer.

Use printer menus 53

Menu item Description

IPv6

Stateless Address Autoconﬁguration

O On*

IPv6

DNS Address

IPv6

Address Preﬁx

0–128 (64*)

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

PCL SmartSwitch

On* O

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Specify the DNS server address.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

View the network addresses.

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

On* O

Mac Binary PS

Auto* On O

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine

o,

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On* O

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and

conﬁguration

information to clients in a dynamic manner.

Use printer menus 54

Menu item Description

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

On* O

IPv6

Enable DHCPv6

O* On

IPv6

Stateless Address Autoconﬁguration

On* O

IPv6

DNS Address

Set the static IP address of your printer.

Enable IPv6 in the printer.

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Specify the DNS server address.

IPv6

Address

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

PCL SmartSwitch

On* O

PS SmartSwitch

On* O

Note: An asterisk (*) next to a value indicates the factory default setting.

Preﬁx

0–128 (64*)

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

Show the printer Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Use printer menus 55

Menu item Description

Mac Binary PS

Auto* On O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

Auto* On O

Note: An asterisk (*) next to a value indicates the factory default setting.

Reduce power consumption when the printer does not receive data from the Ethernet network.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in the Embedded Web Server.

Allow DHCP/BOOTP to update NTP server

On* O

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Enable Auto IP

On* O

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Specify the backup DNS server addresses.

Backup DNS 2

Backup DNS 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

Enable DDNS

O* On

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Note: This menu item appears only in the Embedded Web Server.

Assign an IP address automatically.

in dierent domains on the network. Note: This menu item appears only in the Embedded Web Server.

Update the Dynamic DNS settings.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 56

Menu item Description

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

On* O

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O* On

Restricted Server List Specify an IP address for the TCP connections.

Update multicast DNS settings.

Allow the BOOTP to assign a printer IP address.

Notes:

• This menu item appears only in the Embedded Web Server.

• Use a comma to separate each IP address.

• You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports* Block Printing Only Block Printing and HTTP Only

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Specify how the IP addresses in the list can access the printer functionality. Note: This menu item appears only in the Embedded Web Server.

Specify a raw port number for printers connected on a network.

Outbound Trac Maximum Speed

Disabled* Enabled

Enable TLSv1.0

On* O

Enable TLSv1.1

On* O

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable the printer maximum transfer rate.

Enable the TLSv1.0 protocol.

Enable the TLSv1.1 protocol.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Use printer menus 57

Menu item Description

SNMP Versions 1 and 2c

Enabled

O On*

Allow SNMP Set

O On*

Enable PPM MIB

O On*

SNMP Community

SNMP Version 3

Enabled

O On*

Set Read/Write Credentials

User Name Password

Set Read‑only Credentials

User Name Password

Authentication Hash

MD5 SHA1*

Minimum Authentication Level

No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy*

Privacy Algorithm

DES AES‑128*

Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications.

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable Internet Protocol Security (IPSec).

Use printer menus 58

Menu item Description

Base Conﬁguration

Default* Compatibility Secure

DH (Die‑Hellman) Group Proposal

modp2048 (14)* modp3072 (15) modp4069 (16) modp6144 (17)

IKE SA Lifetime (Hours)

1 2 4 8 24*

IPSec SA Lifetime (Hours)

1 2 4 8* 24

Set the IPSec base conﬁguration. Note: This menu item appears only when Enable IPSec is set to

On.

Set the IPSec encryption.

Notes:

• DH (Die‑Hellman) Group Proposal appears only when Base

Conﬁguration

is set to Compatibility.

• IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear

only when Base Conﬁguration is set to Secure.

Proposed Encryption Method

3DES AES*

Proposed Authentication Method

SHA1 SHA256* SHA512

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Pre‑Shared Key Authenticated Connections

Host [x]

Address Key

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the encryption and authentication methods to connect to a network securely.

Note: These menu items appear only when Base Conﬁguration is set to Compatibility.

Note: This menu item appears only when Enable IPSec is set to On.

Conﬁgure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to

On.

Use printer menus 59

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the printer join networks that require authentication before allowing access.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

LPD Banner Page

O* On

LPD Trailer Page

O* On

Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs.

Print a banner page for all LPD print jobs. Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job request.

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable carriage return conversion. Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same line.

HTTP/FTP Settings

Menu item Description

Enable HTTP Server

O On*

Enable HTTPS

O On*

Force HTTPS Connections

On O*

Note: An asterisk (*) next to a value indicates the factory default setting.

Access the Embedded Web Server to monitor and manage the printer.

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force the printer to use the HTTPS connections.

Use printer menus 60

Menu item Description

Enable FTP/TFTP

O On*

Local Domains Specify domain names for HTTP and FTP servers.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP Requests

1–299 (30*)

Retries for HTTP/FTP Requests

1–299 (3*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Send ﬁles using FTP.

Note: This menu item appears only in the Embedded Web Server.

Note: HTTP Proxy IP Address and FTP Proxy IP Address appear only in the

Embedded Web Server.

Specify the amount of time before the server connection stops.

Set the number of retries to connect to the HTTP/FTP server.

USB

Menu item Description

PCL SmartSwitch

O On*

PS SmartSwitch

O On*

Mac Binary PS

On Auto* O

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine incoming

o,

then the printer does not examine incoming

o,

• When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

• When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

• When set to

protocol.

the printer

O,

ﬁlters

PostScript print jobs using the standard

Use printer menus 61

Menu item Description

Enable USB Port

Disable Enable*

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable the standard USB port.

Restrict external network access

Menu item Description

Restrict external network access

O* On

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Subject Specify the subject and message of the notiﬁcation e‑mail.

Message

Restrict access to network sites.

Specify the network query interval in seconds.

Note: An asterisk (*) next to a value indicates the factory default setting.

Google Cloud Print

Menu item Description

Registration

Options

Enable Google Cloud Print

O On*

Options

Enable Local Discovery

O On*

Options

Enable SSL Peer Veriﬁcation

O On*

Print directly from your Google account.

Allow the registered user and other users on the same subnet to send jobs to the printer locally.

Verify authenticity of the peer certiﬁcate to connect to your Google account.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 62

Menu item Description

Options

Always Print As Image

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to process ﬁles as images for faster printing.

Wi‑Fi Direct

Note: This menu appears only when a direct Wi‑Fi network is the active network.

Menu item Description

SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network.

Preferred Channel Number

1–11 (6*) Auto

Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi

Show PSK on Setup Page

O On*

Set the preferred channel of the Wi‑Fi network.

connection.

Show the PSK on the Network Setup Page.

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button Requests

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Accept requests to connect to the network automatically. Note: Accepting clients automatically is not secured.

Use printer menus 63

Security

Login Methods

Public

Menu item Description

Manage Permissions

Function Access

Held Jobs Access Cancel Jobs at the Device Change Language Internet Printing Protocol (IPP) B/W Print Network Folder ‑ Scan

Manage Permissions

Administrative Menus

Security Menu Network/Ports Menu Paper Menu Reports Menu Function Conﬁguration Menus Supplies Menu SE Menu Device Menu

Manage Permissions

Device Management

Remote Management Firmware Updates Import / Export All Settings Out of Service Erase Embedded Web Server Access

Control access to the printer functions.

Control access to the printer menus.

Control access to the printer management options.

Local Accounts

Menu item Description

Add User

User Name/Password User Name Password PIN

Create local accounts to manage access to the printer functions.

Use printer menus 64

Menu item Description

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access Administrative Menus Device Management

All Users

Import Access Controls

Function Access Administrative Menus Device Management

Admin

Function Access Administrative Menus Device Management

Certiﬁcate

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name Organization Name Unit Name Country/Region Province Name City Name Subject Alternate Name

Management

Control group or user access to the printer functions, applications, and security settings.

Set the default values for generated certiﬁcates.

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Login Restrictions

Menu item Description

1–10 (3*)

Failure time frame

1–60 minutes (5*)

Lockout time

1–60 minutes (5*)

Web Login Timeout

1–120 minutes (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the number of failed login attempts before the user gets locked out.

Specify the time frame between failed login attempts before the user gets locked out.

Specify the lockout duration.

Specify the delay for a remote login before the user is logged o automatically.

Use printer menus 65

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Conﬁdential Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Repeat Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Verify Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Set the number of times an invalid PIN can be entered.

Notes:

• A value of zero turns o this setting.

• When the limit is reached, the print jobs for that user name and PIN are

deleted.

Set the expiration time for conﬁdential print jobs.

Notes:

• If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the new default value.

• If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Set the expiration time for a print job that you want to repeat.

Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.

Reserve Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Require All Jobs to be Held

O* On

Keep duplicate documents

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the expiration time that the printer stores print jobs for printing later.

Set the printer to hold all print jobs.

Allow the storage of documents with the same ﬁle name.

Use printer menus 66

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Delete all ﬁles stored on the printer memory.

Miscellaneous

Menu item Description

Print Permission

O* On

Security Reset Jumper

Enable “Guest” access* No Eect

Minimum Password Length

0–32

Allow the user to print.

Specify user access to the printer.

Notes:

• The jumper is located beside a lock icon on the controller board.

• Enable “Guest” access gives anyone access to all aspects of the printer.

• No Eect may make access to the printer impossible when the required

security information is unavailable.

Specify the password length.

Note: An asterisk (*) next to a value indicates the factory default setting.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Use printer menus 67

Print

Menu item Description

Print Fonts

PCL Fonts PostScript Fonts

Print samples and information about the fonts that are available in each printer language.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer. Note: This menu item appears only in network printers or printers connected

to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Maintain the printer 68

Maintain the printer

Checking the status of parts and supplies

1 From the control panel, navigate to:

Settings >

2 From the Supply Information section of the pages printed, check the status of parts and supplies.

> Reports > > Device > > Device Statistics >

Conﬁguring supply notiﬁcations

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations.

3 From the Supplies menu, click Custom Supply

4 Select a notiﬁcation for each supply item.

5 Apply the changes.

Notiﬁcations

Setting up e‑mail alerts

Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations > E‑mail Alert Setup, and then conﬁgure the settings.

3 Click Setup E-mail Lists and Alerts, and then

4 Apply the changes.

Note: For more information on SMTP server settings, contact your e‑mail provider.

conﬁgure

the settings.

Maintain the printer 69

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Reports, and then click the type of report you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to you purchased the printer.

www.lexmark.com or contact the place where

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Ordering a toner cartridge

Notes:

• The estimated cartridge yield is based on the ISO/IEC 19752 standard.

• Extremely low print coverage for extended periods of time may negatively aect actual yield.

Maintain the printer 70

Lexmark MS331 and MS431 Return Program toner cartridges

Item United States

and Canada

Return

55B1000 55B2000 55B3000 55B4000 55B5000 55B6000 Program toner cartridge

High yield

55B1H00 55B2H00 55B3H00 55B4H00 55B5H00 55B6H00 Return Program toner cartridge

Extra high

55B1X00 55B2X00 55B3X00 55B4X00 55B5X00 55B6X00 yield Return Program toner cartridge

Corporate

55B100E 55B200E 55B300E 55B400E 55B500E 55B600E Return Program toner

cartridge

High yield

55B1H0E 55B2H0E 55B3H0E 55B4H0E 55B5H0E 55B6H0E Corporate Return Program toner cartridge

European Economic Area

Rest of Asia Paciﬁc

Latin America Rest of

Europe, Middle East, and Africa

Australia and New Zealand

Extra high

55B1X0E 55B2X0E 55B3X0E 55B4X0E 55B5X0E 55B6X0E yield Corporate Return Program toner cartridge

Supported only in the Lexmark MS431 printer model.

Available only for contract‑managed printers. For more information, contact your Lexmark representative or system

1, 2

administrator.

Lexmark MS331 and MS431 regular toner cartridges

Item Worldwide

High yield regular toner cartridge

Extra high yield regular toner cartridge

Supported only in the Lexmark MS331 printer model.

Supported only in the Lexmark MS431 printer model.

55B0HA0

55B0XA0

Maintain the printer 71

Lexmark MS439 Return Program toner cartridge

Item Part number

Extra high yield Return Program toner cartridge 55B3X0K

Return Program toner cartridge 55B300K

Lexmark B3340 and B3442 Return Program toner cartridges

Item United States

and Canada

Return Program toner cartridge

High yield Return Program toner cartridge

Extra high yield Return Program toner cartridge*

* Supported only in the Lexmark B3442 printer model.

B341000 B342000 B343000 B344000 B345000 B346000

B341H00 B342H00 B343H00 B344H00 B345H00 B346H00

B341X00 B342X00 B343X00 B344X00 B345X00 B346X00

European Economic Area

Rest of Asia Paciﬁc

Latin America

Rest of Europe, Middle East, and Africa

Lexmark B3340 and B3442 regular toner cartridges

Item Worldwide

High yield regular toner cartridge

Extra high yield regular toner cartridge

Supported only in the Lexmark B3340 printer model.

Supported only in the Lexmark B3442 printer model.

Australia and New Zealand

B340HA0

B340XA0

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner is exhausted.

Item Part Number

Regular imaging unit 55B0ZA0

Replacing parts and supplies

Replacing the toner cartridge

1 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintain the printer 72

2 Remove the imaging unit.

3 Twist the blue latch, and then remove the used toner cartridge from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may future print jobs.

the quality of

aect

Maintain the printer 73

4 Unpack the new toner cartridge.

5 Shake the toner cartridge to redistribute the toner.

Maintain the printer 74

6 Insert the new toner cartridge into the imaging unit until it clicks into place.

7 Insert the imaging unit.

8 Close the door.

Replacing the imaging unit

1 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintain the printer 75

2 Remove the used imaging unit.

Maintain the printer 76

3 Twist the blue latch, and then remove the toner cartridge from the used imaging unit.

4 Unpack the new imaging unit, and then insert the toner cartridge until it clicks into place.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of future print jobs.

Maintain the printer 77

5 Insert the new imaging unit.

6 Close the door.

Replacing the tray

1 Remove the used tray.

2 Unpack the new tray.

3 Insert the new tray.

Replacing the pick roller assembly

1 Turn

2 Unplug the power cord from the electrical outlet, and then from the printer.

the printer.

o

Maintain the printer 78

3 Open the front door.

4 Remove the imaging unit.

5 Close the front door.

6 Remove the tray.

Maintain the printer 79

7 Position the printer on its side.

8 Remove the used pick roller assembly.

9 Unpack the new pick roller assembly.

Note: To avoid contamination, make sure that your hands are clean.

Maintain the printer 80

10 Insert the new pick roller assembly.

11 Place the printer in its original position, and then insert the tray.

12 Open the front door.

13 Insert the imaging unit.

14 Close the front door.

15 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

16 Turn on the printer.

Maintain the printer 81

Replacing the tray separator roller

1 Remove the tray, and then remove the used separator roller.

2 Unpack the new separator roller.

Note: To avoid contamination, make sure that your hands are clean.

3 Insert the new separator roller.

4 Insert the tray.

Maintain the printer 82

Resetting the supply usage counters

1 From the control panel, navigate to:

Settings >

> Device > > Maintenance > > Conﬁg Menu > > Supply Usage And Counters

2 Select the counter that you want to reset.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Notes:

• Perform this task after every few months.

• Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Turn

the printer, and then unplug the power cord from the electrical outlet.

o

2 Remove paper from the standard bin and multipurpose feeder.

3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

• Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

• Make sure that all areas of the printer are dry after cleaning.

5 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

Maintain the printer 83

Saving energy and paper

Conﬁguring the power save mode settings

Sleep mode

From the control panel, navigate to:

Settings >

2 Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

From the control panel, navigate to:

Settings >

2 Select the amount of time before the printer enters Hibernate mode.

Notes:

• Make sure to wake the printer from Hibernate mode before sending a print job.

• To wake the printer from Hibernate mode, press the power button.

• The Embedded Web Server is disabled when the printer is in Hibernate mode.

> Device > > Power Management > > Timeouts > > Sleep Mode >

> Device > > Power Management > > Timeouts > > Hibernate Timeout >

Conserving supplies

• Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

• Print multiple pages on a single sheet of paper.

• Use the preview feature to see how the document looks like before printing it.

• Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

or electrical shock, use only the power cord

ﬁre

Maintain the printer 84

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

• If the printer does not have a caster base but is

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

ﬂooring.

conﬁgured

with optional trays or output options, then remove

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Troubleshoot a problem 85

Troubleshoot a problem

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

Is the printer responding?

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Step 3

Check if the printer is on.

Is the printer on?

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

The problem is solved.

Turn on the switch or reset the breaker.

Go to step 4. Turn on the printer.

Press the power button to wake the printer.

Go to step 2.

Go to step 3.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are inserted to the correct ports.

Are the cables inserted to the correct ports?

Step 6

Turn o the printer, install the hardware options, and then turn on the printer.

For more information, see the documentation that came with the option.

Is the printer responding?

Step 7

Install the correct print driver.

Is the printer responding?

Go to step 6. Insert the cables to

the correct ports.

The problem is solved.

Go to step 7.

Go to step 8.

Troubleshoot a problem 86

Action Yes No

Step 8

Turn o the printer, wait for about 10 seconds, and then turn on the printer.

Is the printer responding?

The problem is solved.

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Step 2

Make sure that the printer IP address is correct.

Notes:

Go to step 2. Turn on the printer.

Go to step 3. Type the correct

Contact

support.

printer IP address in the address ﬁeld.

customer

• View the IP address on the home screen.

• An IP address appears as four sets of numbers separated by

periods, such as 123.123.123.123.

Is the printer IP address correct?

Step 3

Check if you are using a supported browser:

• Internet Explorer version 11 or later

• Microsoft Edge

• Safari version 6 or later

• Google Chrome

version 32 or later

• Mozilla Firefox version 24 or later

Is your browser supported?

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 4. Install a supported

browser.

Go to step 5. Contact your

administrator.

Troubleshoot a problem 87

Action Yes No

Step 5

Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer.

Are the cable connections secure?

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

Go to step 6. Secure the cable

Go to step 7. Contact your

The problem is solved.

Cannot connect the printer to the wireless network

Note: This feature is available only in some printer models.

Action Yes No

connections.

administrator.

Contact

support.

customer

Step 1

Make sure that Active Adapter is set to Auto. From the control panel, navigate to:

Setting >

> Active Adapter > > Auto >

Is the printer able to connect to the wireless network?

Step 2

Check if the correct Wi‑Fi network is selected. Note: Some routers may share the default SSID.

Are you trying to connect to the correct Wi‑Fi network?

Step 3

Check the wireless security mode. From the control panel, navigate to:

Settings > Wireless Security Mode >

Is the correct wireless security mode selected?

> Network/Ports > > Network Overview >

> Network/Ports > > Wireless > >

The problem is solved.

Go to step 3. Select the correct

Go to step 4. Select the correct

Go to step 2.

Wi‑Fi network and then go to step 2.

wireless security mode and then go to step 3.

Troubleshoot a problem 88

Action Yes No

Step 4

Make sure that you entered the correct network password. Note: Take note of the spaces, numbers, and capitalization in the

password.

Is the printer able to connect to the wireless network?

The problem is solved.

Contact

support.

customer

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge.

• The ﬁrst number in the message after 42 indicates the region of the printer.

• The second number in the message after 42 indicates the region of the cartridge.

Printer and toner cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and toner cartridge, print the print quality test pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may aect the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

Troubleshoot a problem 89

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, press and hold X and

If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see

supplies” on page 69.

simultaneously for 15 seconds

“Using genuine Lexmark parts and

If the printer does not print after pressing and holding X and the supply usage counter.

simultaneously for 15 seconds, then reset

1 From the control panel, navigate to:

> Device > > Maintenance > >

Conﬁg

Menu > > Supply Usage And Counters >

2 Select the part or supply that you want to reset, and then select .

3 Read the warning message, and then select Continue > .

4 To clear the message, press and hold X and simultaneously for 15 seconds.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Clearing jams

Avoiding jams

Load paper properly

Make sure that the paper lies ﬂat in the tray.

•

Correct loading of paper Incorrect loading of paper

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

Troubleshoot a problem 90

• Do not slide paper into the tray. Load paper as shown in the illustration.

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

• Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•

Use only recommended paper or specialty media.

• Do not load paper that is wrinkled, creased, damp, bent, or curled.

• Flex, fan, and align the paper edges before loading.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure that the paper size and type are set correctly on the computer or printer control panel.

• Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

• When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed

page has been cleared. Check your printed output for blank pages.

• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Troubleshoot a problem 91

Jam locations

1 Standard bin

2 Multipurpose feeder

3 Trays

4 Duplex unit

5 Rear door

Paper jam in the standard bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Troubleshoot a problem 92

Paper jam in the multipurpose feeder

1 Remove paper from the multipurpose feeder.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Close the multipurpose feeder.

4 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Troubleshoot a problem 93

5 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may future print jobs.

the quality of

aect

Troubleshoot a problem 94

6 Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

7 Insert the imaging unit.

8 Close the door.

9 Open the multipurpose feeder.

Troubleshoot a problem 95

10 Flex, fan, and align the paper edges before loading.

11 Reload paper.

Paper jam in trays

1 Remove the tray.

2 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Troubleshoot a problem 96

3 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may future print jobs.

the quality of

aect

Troubleshoot a problem 97

4 Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

5 Insert the imaging unit.

6 Close the front door, and then insert the tray.

7 Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

8 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

9 Close the rear door.

Troubleshoot a problem 98

10 Remove the optional tray.

11 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

12 Insert the tray.

Paper jam in the duplex unit

1 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Troubleshoot a problem 99

2 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may future print jobs.

the quality of

aect

Troubleshoot a problem 100

3 Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

4 Insert the imaging unit.

5 Close the door.

6 Remove the tray.

7 Push the duplex unit latch to open the duplex unit.

Lexmark B3442dw User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Conventions

Product statements

Learn about the printer

Finding information about the printer

Using the control panel

Understanding the status of the indicator light

Selecting paper

Paper guidelines

Paper characteristics

Unacceptable paper

Selecting preprinted forms and letterhead

Storing paper

Supported paper sizes

Supported paper types

Supported paper weights

Selecting a location for the printer

Attaching cables

Installing optional trays

Loading paper and specialty media

Setting the paper size and type

Loading trays

Loading the multipurpose feeder

Linking trays

Installing the printer software

Adding available options in the print driver

Networking

Connecting a mobile device to the printer

Checking the printer connectivity

Printing the Menu Settings Page

Secure the printer

Locating the security slot

Erasing printer memory

Restoring factory default settings

Statement of Volatility

Print

Printing from a computer

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

Printing from a mobile device using Google Cloud Print

Printing from a mobile device using Mopria Print Service

Printing from a mobile device using AirPrint

Printing a font sample list

Placing separator sheets between copies

Canceling a print job

Adjusting toner darkness

Use printer menus

Menu map

Device

Preferences

Remote Operator Panel

Power Management

Information Sent to Lexmark

Restore Factory Defaults

Maintenance

Out of Service Erase

About this Printer

Print

Layout

Setup

Quality

PostScript

Image

Paper

Universal Setup

Media Types

Network Overview

Wireless

Ethernet

SNMP

IPSec

802.1x

Restrict external network access

Google Cloud Print

Security