Lexmark 42K0335 User Manual

CX825 and CX860 Series
User's Guide
January 2016 www.lexmark.com
Machine type(s):
7564
Model(s):
336, 337, 536, 537
Contents 2

Contents

Conventions.......................................................................................................................................................... 6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Selecting a location for the printer................................................................................................................10
Printer configurations......................................................................................................................................... 11
Attaching cables................................................................................................................................................. 13
Using the control panel.................................................................................................................................... 15
Understanding the status of the power button and indicator light.......................................................16
Using the home screen.....................................................................................................................................16
Menus list..............................................................................................................................................................17
Printing a menu settings page........................................................................................................................18
Setting up and using the home screen applications..............................19
Customizing the home screen........................................................................................................................19
Setting up Forms and Favorites..................................................................................................................... 19
Setting up Card Copy........................................................................................................................................19
Using Shortcut Center..................................................................................................................................... 20
Setting up Scan Center....................................................................................................................................20
Loading paper and specialty media..........................................................21
Setting the size and type of the specialty media.......................................................................................21
Configuring Universal paper settings........................................................................................................... 21
Loading trays.......................................................................................................................................................21
Loading the multipurpose feeder..................................................................................................................23
Linking trays........................................................................................................................................................24
Printing.........................................................................................................25
Printing from a computer.................................................................................................................................25
Printing forms..................................................................................................................................................... 25
Printing from a flash drive...............................................................................................................................25
Supported flash drives and file types.......................................................................................................... 26
Configuring confidential jobs......................................................................................................................... 27
Printing held jobs...............................................................................................................................................27
Contents 3
Printing a font sample list................................................................................................................................28
Printing a directory list..................................................................................................................................... 28
Canceling a print job........................................................................................................................................ 28
Copying........................................................................................................29
Making copies....................................................................................................................................................29
Copying photos................................................................................................................................................. 29
Copying on letterhead.....................................................................................................................................29
Copying on both sides of the paper (two‑sided)...................................................................................... 29
Reducing or enlarging copies........................................................................................................................30
Collating copies.................................................................................................................................................30
Placing separator sheets between copies................................................................................................. 30
Copying multiple pages onto a single sheet............................................................................................. 30
Creating a copy shortcut.................................................................................................................................30
E-mailing.......................................................................................................31
Setting up the email function.........................................................................................................................31
Configuring email settings..............................................................................................................................31
Sending an e-mail...............................................................................................................................................31
Creating an e-mail shortcut............................................................................................................................ 32
Faxing...........................................................................................................33
Setting up the printer to fax............................................................................................................................33
Sending a fax......................................................................................................................................................46
Scheduling a fax.................................................................................................................................................47
Creating a fax destination shortcut...............................................................................................................47
Changing the fax resolution............................................................................................................................47
Adjusting the fax darkness..............................................................................................................................47
Viewing a fax log............................................................................................................................................... 48
Blocking junk faxes...........................................................................................................................................48
Holding faxes......................................................................................................................................................48
Forwarding a fax................................................................................................................................................48
Scanning...................................................................................................... 49
Scanning to an FTP server..............................................................................................................................49
Creating an FTP shortcut.................................................................................................................................49
Scanning to a flash drive.................................................................................................................................49
Contents 4
Sending scanned documents to a computer............................................................................................ 50
Securing the printer.................................................................................... 51
Locating the security slot................................................................................................................................. 51
Erasing printer memory.................................................................................................................................... 51
Erasing printer hard disk memory..................................................................................................................51
Configuring printer hard disk encryption....................................................................................................52
Restoring factory default settings.................................................................................................................52
Statement of Volatility......................................................................................................................................52
Maintaining the printer.............................................................................. 54
Networking..........................................................................................................................................................54
Setting up serial printing (Windows only)....................................................................................................55
Cleaning printer parts...................................................................................................................................... 56
Ordering parts and supplies...........................................................................................................................59
Replacing parts and supplies.........................................................................................................................62
Moving the printer.............................................................................................................................................99
Saving energy and paper..............................................................................................................................100
Recycling.............................................................................................................................................................101
Clearing jams.............................................................................................103
Avoiding jams................................................................................................................................................... 103
Identifying jam locations................................................................................................................................ 104
Paper jam in trays............................................................................................................................................ 106
Paper jam in the multipurpose feeder........................................................................................................107
Paper jam in the automatic document feeder..........................................................................................108
Paper jam in the standard bin........................................................................................................................110
Paper jam in door B...........................................................................................................................................111
Paper jam in the finisher bin.......................................................................................................................... 115
Staple jam in door G.........................................................................................................................................117
Paper jam in door K.........................................................................................................................................120
Paper jam in door J.......................................................................................................................................... 121
Paper jam in door N.........................................................................................................................................123
Paper jam in door L......................................................................................................................................... 124
Paper jam in the staple finisher bin.............................................................................................................125
Staple jam in door J.........................................................................................................................................126
Contents 5
Troubleshooting........................................................................................ 129
Network connection problems.....................................................................................................................129
Hardware options problems.......................................................................................................................... 131
Paper feed problems.......................................................................................................................................133
Printing problems.............................................................................................................................................136
Color quality problems...................................................................................................................................155
Faxing problems.............................................................................................................................................. 158
Scanning problems...........................................................................................................................................161
Contacting customer support.......................................................................................................................164
Upgrading and migrating.........................................................................165
Hardware........................................................................................................................................................... 165
Software..............................................................................................................................................................187
Firmware.............................................................................................................................................................188
Notices........................................................................................................189
Index........................................................................................................... 193
Safety information 6

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
Safety information 7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
www.lexmark.com/multifunctionprinters.
Safety information 8
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
Use only the telecommunications (RJ11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
SAVE THESE INSTRUCTIONS.
Learning about the printer 9

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Setup documentation—The setup documentation came with the printer and is also available at
http://support.lexmark.com.
Information Center—Authoritative online resource for the latest product tips, instructions, and reference material.
http://infoserve.lexmark.com/ids/ and select
Go to your product.
Help Menu Pages—The guides may be available on the printer firmware and at
http://support.lexmark.com.
Caring for and maintaining the printer
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Help using the printer software Help for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—The guide is available at
operating systems—Open a printer software program or application, and then click Help.
Click
Notes:
http://support.lexmark.com.
?
to view contextsensitive information.
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on the operating system.
Learning about the printer 10
What are you looking for? Find it here
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Safety information
Regulatory information
Warranty information
http://support.lexmark.com
Note: Select your country or region, and then
select your product to view the appropriate support site.
Support contact information for your country or region can be found on the support Web site or on the printed warranty that came with the printer.
Have the following information (located on the store receipt and at the back of the printer) ready when you contact customer support:
Machine type number
Serial number
Date purchased
Store where purchased
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—This document contains basic safety, environmental, and regulatory information for your product. For more information, see the documentation that came with the printer or go to
http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Clean, dry, and free of dust.Away from stray staples and paper clips.Away from the direct airflow of air conditioners, heaters, or ventilators.Free from direct sunlight and humidity extremes.
Learning about the printer 11
Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 330 mm (13 in.)
2 Right side 152 mm (6 in.)
3 Front 381 mm (15 in.)
4 Left side 457 mm (18 in.)
5 Rear 203 mm (8 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer 12
Basic model
1 Automatic document feeder (ADF)
2 Control panel
3 Standard bin
4 Standard 550-sheet tray
5 Multipurpose feeder
6 Proximity sensor
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
You can configure your printer by adding three optional 550sheet trays or an optional 2200sheet tray.
www.lexmark.com/multifunctionprinters.
Learning about the printer 13
1 Staple finisher
Note: This option is not supported if another
2 Multiposition staple, hole punch finisher
Note: This option is not supported if another finisher is installed.
3 Mailbox
4 Optional 2200sheet tray
5 Caster base
6 Optional 550sheet tray
finisher
is installed.

Attaching cables

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
or electrical shock, use only the power cord
fire
Use only the telecommunications (RJ11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.
Learning about the printer 14
Use the To
1 EXT port Connect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
3 USB printer port Connect the printer to a computer.
4 Ethernet port Connect the printer to an Ethernet network.
5 USB ports Attach a keyboard.
6 Printer power cord
socket
Connect the printer to a properly grounded electrical outlet.
Learning about the printer 15

Using the control panel

Use the To
1 Display
View the printer messages and supply status.
Set up and operate the printer.
2 Home button Go to the home screen.
3 Power button
Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
4 Keypad Enter numbers or symbols in an input field.
5 Pause button Place a dial pause in a fax number.
6 Start button Start a job, depending on which mode is selected.
7 Volume buttons Adjust the volume of the headset or speaker.
8 Indicator light Check the status of the printer.
9 Headset or speaker port Attach a headset or speaker.
10 Stop or Cancel button Stop the current job.
11 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
12 Backspace button Move the cursor backward and delete a character in an input field.
Learning about the printer 16

Understanding the status of the power button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in sleep mode.
Blinking amber The printer is in hibernate mode.

Using the home screen

Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
To uc h To
1 Copy Make copies.
2 Email Send emails.
3 Change Language Change the language on the printer display.
4 Fax Send fax.
5 Settings Access the printer menus.
6 Held Faxes Show all the current held fax jobs.
Note: If Held Faxes is hidden, then Release Held Faxes appears.
7 Shortcut Center Organize all shortcuts.
Learning about the printer 17
To uc h To
8 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home screen.
9 Address Book Access, create, and organize contacts.
10 Scan Profiles Scan and save documents directly to the computer.
11 FTP Scan and save documents directly to an FTP server.
12 Bookmarks Organize all bookmarks.
13 Held Jobs Show all the current held print jobs
14 USB Drive View, select, or print photos and documents from a flash drive.
15 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
These settings may also appear on the home screen
To uc h To
App Profiles Access application profiles.
Lock Device Prevent users from accessing any printer functions from the home screen.

Menus list

Device Print Paper Copy Fax
Preferences Notifications Group Lists Alert Types AntiSpam Logic Description Suppressing Duplicate Alerts Power Management Information Sent to Lexmark Accessibility Restore Factory Defaults Maintenance Remote Operator Panel Visible Home Screen Icons Site Map Update Firmware About This Printer
Layout Finishing Setup Quality Job Accounting Image XPS PDF HTML PostScript PCL PPDS
Tray Configuration Media Configuration Bin Configuration
Copy Defaults
Fax Mode Analog Fax Setup Fax Server Setup
Learning about the printer 18
Email FTP Network/Ports USB Drive Security
Email Defaults Email Setup Web Link Setup
Option Card Menu Reports Help
Note: This setting appears only
when an optional card is installed.
FTP Defaults Network Overview
Wireless AirPrint Ethernet TCP/IP IPv6 SNMP
802.1x IPSec LPD Configuration HTTP/FTP Settings ThinPrint USB Parallel [x] Serial WiFi Direct
Menu Settings Page Print Quality Pages Device Print Shortcuts Fax Network
Print All Guides Color Quality Guide Connection Guide Copy Guide Email Guide Information Guide Media Guide Moving Guide Print Quality Guide Scan Guide Supplies Guide
Flash Drive Scan
Flash Drive Print
Login Methods Certificate Management Schedule USB Devices Security Audit Log Login Restrictions Confidential Print Setup Disk Encryption Erase Temporary Data
Files Solutions LDAP Settings Miscellaneous

Printing a menu settings page

From the home screen, touch Settings > Reports > Menu Settings Page.
Setting up and using the home screen applications 19

Setting up and using the home screen applications

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Device > Visible Home Screen Icons.
3 Select the icons that you want to appear on the home screen.
4 Apply the changes.

Setting up Forms and Favorites

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Forms and Favorites > Configure.
3 Click Add, and then customize the settings.
Notes:
To make sure that the location settings of the bookmark are correct, type the IP address of the host
computer where the bookmark is located.
Make sure that the printer has access rights to the folder where the bookmark is located.
4 Apply the changes.

Setting up Card Copy

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Card Copy > Configure.
Setting up and using the home screen applications 20
3 Configure the output options and scan settings.
Notes:
When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
You need a printer hard disk to scan multiple cards.
Make sure that the printer network and email settings are
4 Apply the changes.
configured.

Using Shortcut Center

1 From the home screen, touch Shortcut Center, and then select a printer function.
2 To u ch Create Shortcut, and then configure the settings.
3 To u ch Save, and then type a unique shortcut name.
4 Apply the changes.

Setting up Scan Center

1 From the home screen, touch Scan Center.
2 Select and create a destination, and then
Notes:
When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.
configure
the settings.
Loading paper and specialty media 21

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray C o nfiguration > select a tray
2 Configure the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Note: Do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 22
3 Flex, fan, and align the paper edges before loading.
4 Load the paper with the printable side faceup.
Notes:
Load letterhead faceup with the header on the left side of the tray for onesided printing.
Load letterhead facedown with the header on the right side of the tray for twosided printing.
Load letterhead faceup with the header on the right side of the tray for onesided print jobs that
require finishing.
Load letterhead facedown with the header on the left side of the tray for two‑sided print jobs that
require finishing.
Load prepunched paper with the holes toward the front or left side of the tray.
Do not slide paper into the tray.
Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause
paper jams.
5 Insert the tray.
If loading a paper type other than plain, set the paper size and type to match the paper loaded in the tray.
Loading paper and specialty media 23

Loading the multipurpose feeder

1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper.
Load paper, card stock, and transparencies with the printable side facedown and the top edge entering
the printer
first.
Loading paper and specialty media 24
Load envelopes with the flap side up and against the left side of the paper guide. Load European
envelopes with the
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives.
side up and entering the printer
flap
first.
5 From the control panel, set the paper size and type to match the paper loaded in the tray.

Linking trays

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper.
3 Match the paper size and type for the trays you are linking.
Note: To unlink trays, make sure that no trays have the same paper size or type.
4 Save the settings.
Note: You can also change the paper size and type settings from the printer control panel.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.
Printing 25

Printing

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Printing from a computer

Note: For specialty media such as labels, card stock, and envelopes, set the paper size and type in the
printer before sending the print job.
1 With a document open, click File > Print.
2 If necessary, adjust the settings.
3 Send the print job.

Printing forms

1 From the home screen, navigate to:
Forms and Favorites > select form > Print
2 If necessary, configure the print settings.
3 Send the print job.
Printing from a flash drive
1 Insert a flash drive into the USB port.
Notes:
If you insert the
If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
drive when an error message appears, then the printer ignores the
flash
flash
drive.
Printing 26
2 From the display, touch the document that you want to print.
If necessary, configure other print settings.
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.
Supported flash drives and file types
Flash drives
Lexar JumpDrive S70 (16GB and 32GB)
SanDisk Cruzer (16GB and 32GB)
PNY Attaché (16GB and 32GB)
Notes:
The printer supports highspeed USB flash drives with fullspeed standard.USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents:
.doc or .docx
.xls or .xlsx
.ppt or .pptx
.pdf
.xps
Printing 27
Images:
.dcx
.gif
.jpeg or .jpg
.bmp
.pcx
.ti or .tif
.png
Configuring confidential jobs
1 From the home screen, touch Settings > Security > Confidential Print Setup.
2 Configure the settings.
Use To
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job Expiration
Repeat Job Expiration
Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory.
Reserve Job Expiration
Set the amount of time before confidential jobs are automatically deleted from the printer memory.
Note:
Confidential
delete them manually.
Set the amount of time before repeat jobs are deleted from the printer memory.
Note: Repeat held jobs are stored so extra copies can be printed later.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Set the amount of time before reserved jobs are deleted without being printed. Note: Reserve held jobs are automatically deleted after printing.
held jobs are stored in the printer until you log in and release or

Printing held jobs

1 With a document open, select File > Print.
2 Select the printer, and then do the following:
For Windows users, click Properties or Preferences, and then click Print and Hold.
For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, touch Held Jobs.
7 Send the print job.
Printing 28

Printing a font sample list

1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To u ch PCL Fonts or PostScript Fonts.

Printing a directory list

From the home screen, touch Settings > Reports > Print > Print Directory.

Canceling a print job

From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
Open the printers folder, and then select your printer.
From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Copying 29

Copying

Making copies

1 Load an original document into the ADF tray or on the scanner glass.
Notes:
To avoid a cropped image, make sure that the size of the original document and output is the same.
To make a quick copy, from the control panel, press .
2 From the home screen, touch Copy, and then specify the size of the original document.
Note: If the document is a mix of dierent sizes, then select Mixed Letter/Legal.
3 If necessary, specify a tray or feeder and a dierent output size.
4 Send the copy job.

Copying photos

1 Place a photo on the scanner glass.
2 From the home screen, touch Copy > Content > Photo.
3 From the Content Source menu, select the setting that best matches the original photo.
4 Send the copy job.

Copying on letterhead

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then specify the size of the original document.
3 To u ch Copy to, and then select the tray that contains the specialty media.
If you are loading the specialty media into the multipurpose feeder, then navigate to:
Multipurpose Feeder > select the size of the specialty media > Letterhead
4 Send the copy job.
Copying on both sides of the paper (twosided)
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Paper Setup.
3 Adjust the settings.
4 Send the copy job.
Copying 30

Reducing or enlarging copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Copy > Scale > specify a scale value
Notes:
Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
Auto is the factory default setting. It adjusts the scan image of the original document to fit the size of
the paper onto which you are copying.
3 Send the copy job.

Collating copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then set Collate to On.
3 Send the copy job.

Placing separator sheets between copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Separator Sheets.
3 Adjust the settings.
4 Send the copy job.

Copying multiple pages onto a single sheet

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Pages Per Side.
3 Adjust the settings.
4 Send the copy job.

Creating a copy shortcut

1 From the home screen, touch Copy.
2 Adjust the settings, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
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