Lexmark 40GC132 User Manual

MS810, MS811, MS812, MS817, MS818
User's Guide
Important: Click here before using this guide.
May 2017 www.lexmark.com
Machine type(s):
4063
Model(s):
Contents 2

Contents

Safety information........................................................................................ 5
Conventions..........................................................................................................................................................5
Overview........................................................................................................ 8
Using this guide....................................................................................................................................................8
Finding information about the printer.............................................................................................................8
Selecting a location for the printer........................................................... 10
Additional printer setup..............................................................................12
Installing internal options................................................................................................................................. 12
Installing hardware options............................................................................................................................ 29
Attaching cables................................................................................................................................................33
Setting up the printer software......................................................................................................................35
Networking..........................................................................................................................................................36
Verifying printer setup......................................................................................................................................40
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn,
MS817n, MS817dn, MS818dn.................................................................... 41
Learning about the printer............................................................................................................................... 41
Loading paper and specialty media............................................................................................................. 44
Printing.................................................................................................................................................................66
Managing your printer......................................................................................................................................72
Using MS810de...........................................................................................83
Learning about the printer.............................................................................................................................. 83
Setting up and using the home screen applications...............................................................................89
Loading paper and specialty media............................................................................................................. 93
Printing.................................................................................................................................................................113
Managing your printer....................................................................................................................................120
Using MS812de......................................................................................... 130
Learning about the printer.............................................................................................................................130
Setting up and using the home screen applications.............................................................................. 137
Loading paper and specialty media.............................................................................................................141
Contents 3
Printing................................................................................................................................................................162
Managing your printer.................................................................................................................................... 168
Paper and specialty media guide............................................................178
Using specialty media.....................................................................................................................................178
Paper guidelines.............................................................................................................................................. 180
Supported paper sizes, types, and weights..............................................................................................183
Understanding the printer menus.......................................................... 189
Menus list...........................................................................................................................................................189
Paper menu.......................................................................................................................................................190
Reports menu................................................................................................................................................... 201
Network/Ports menu......................................................................................................................................202
Security menu...................................................................................................................................................215
Settings menu..................................................................................................................................................220
Help menu........................................................................................................................................................245
Saving money and the environment......................................................247
Adjusting the brightness of the printer display.......................................................................................247
Saving paper and toner.................................................................................................................................247
Recycling...........................................................................................................................................................248
Maintaining the printer............................................................................250
Ordering supplies...........................................................................................................................................250
Storing supplies...............................................................................................................................................253
Replacing supplies......................................................................................................................................... 254
Cleaning printer parts....................................................................................................................................260
Moving the printer.......................................................................................................................................... 262
Clearing jams............................................................................................ 263
Avoiding jams.................................................................................................................................................. 263
Identifying jam locations............................................................................................................................... 265
Paper jam in the front door...........................................................................................................................267
Paper jam in the rear door............................................................................................................................268
Paper jam in the standard bin.......................................................................................................................271
Paper jam in the duplex unit......................................................................................................................... 271
Paper jam in trays............................................................................................................................................272
Paper jam in the multipurpose feeder....................................................................................................... 273
Contents 4
Paper jam in the staple finisher................................................................................................................... 274
Staple jam in the finisher...............................................................................................................................276
Paper jam in the output expander..............................................................................................................279
Paper jam in the mailbox.............................................................................................................................. 280
Troubleshooting....................................................................................... 282
Understanding the printer messages........................................................................................................282
Solving printer problems................................................................................................................................301
Solving home screen application problems.............................................................................................337
Embedded Web Server does not open.................................................................................................... 338
Contacting customer support......................................................................................................................339
Notices.......................................................................................................340
Product information........................................................................................................................................340
Edition notice...................................................................................................................................................340
Power consumption........................................................................................................................................344
Index...........................................................................................................353
Safety information 5

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Safety information 6
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
or electrical shock, use only the power cord
fire
specific
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature or USB cable, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
configurations
require additional furniture for stability.
Safety information 7
SAVE THESE INSTRUCTIONS.
Overview 8

Overview

Using this guide

This User’s Guide provides general and specific information on using the printer models that are listed on the cover page.
The following chapters contain information applicable to all printer models:
Safety information
Selecting a location for the printer
Additional printer setup
Paper and specialty media guide
Understanding printer menus
Saving money and the environment
Maintaining the printer
Clearing jams
Troub leshoo ting
To find instructions for your printer:
Use the table of contents.
Use the Search function or the Find toolbar of your application to search for page content.

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
printer settings
Setup documentation—The setup documentation came with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Guide—The guides are available at
Note: These guides are also available in other languages.
http://support.lexmark.com.
Information on setting up and configuring the accessibility features of your printer
Lexmark Accessibility Guide—This guide is available at http://support.lexmark.com.
Overview 9
What are you looking for? Find it here
Help using the printer software Windows or Mac Help—Open a printer software
program or application, and then click Help.
?
Click
Notes:
to view contextsensitive information.
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on your operating system.
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site. Support telephone numbers and hours of operation
for your country or region can be found on the support Web site or on the printed warranty that came with your printer.
Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with this printer, or go to
http://support.lexmark.com.
In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer 10

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to:
Set up the printer near a properly grounded and easily accessible electrical outlet.
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Clean, dry, and free of dust.Away from stray staples and paper clips.Away from the direct airflow of air conditioners, heaters, or ventilators.Free from direct sunlight and humidity extremes.
Observe the recommended temperatures and avoid
fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 40 to 60°C (-40 to 140°F)
1 Right side 152 mm (6 in.)
2 Front 508 mm (20 in.)
3 Left side 152 mm (6 in.)
4 Rear 152 mm (6 in.)
5 Top 115 mm (4.5 in.)
Selecting a location for the printer 11
1 Right side 152 mm (6 in.)
2 Front 508 mm (20 in.)
3 Left side 152 mm (6 in.)
4 Rear 152 mm (6 in.)
5 Top 115 mm (4.5 in.)
1 Right side 152 mm (6 in.)
2 Front 508 mm (20 in.)
3 Left side 152 mm (6 in.)
4 Rear 152 mm (6 in.)
5 Top 115 mm (4.5 in.)
Additional printer setup 12

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Available internal options

Memory cardDDR3 DIMMFlash memory
Fonts
Firmware cardsForms and Bar CodePRESCRIBEIPDS
Printer hard disk
LexmarkParallel 1284-B interfaceMarkNetRS-232-C serial interface
TM
Internal Solutions Ports (ISP)
TM
N8350 802.11 b/g/n wireless printer server

Accessing the controller board

Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
1 Remove the controller board access cover.
1
2
Additional printer setup 13
2 Using a screwdriver, loosen the screws on the controller board shield.
3 Remove the shield.
Additional printer setup 14
4 Use the following illustration to locate the appropriate connector:
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer component or connector.
before touching any controller board electronic
first
1
2
3
1 Lexmark Internal Solutions Port or printer hard disk connector
2 Option card connector
3 Memory card connector
Additional printer setup 15
5 Align the screws with the holes on the shield, and then reattach the shield.
6 Tighten the screws on the shield.
Additional printer setup 16
7 Reattach the access cover.
1
2

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer first before touching any controller board electronic components or connectors.
An optional memory card can be purchased separately and attached to the controller board.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 12.
2 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so
may cause damage.
3 Align the notch (1) on the memory card with the ridge (2) on the connector.
and unplug the power
o,
1
2
Additional printer setup 17
4 Push the memory card straight into the connector, and then push the card toward the controller board wall
until it clicks into place.
5 Reattach the controller board shield, and then the controller board access cover.

Installing an Internal Solutions Port

The controller board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 12.
2 If an optional printer hard disk is installed, then remove the printer hard disk first.
For more information, see
“Removing a printer hard disk” on page 27.
before touching any controller board electronic
first
Additional printer setup 18
3 Unpack the ISP kit.
1
2
4
3
1 ISP solution
2 Screw for attaching the plastic bracket to the ISP
3 Screws for attaching the ISP mounting bracket to the controller board shield
4 Plastic bracket
4 Remove the metal cover from the ISP opening.
a Loosen the screw.
b Lift the metal cover, and then pull it out completely.
Additional printer setup 19
1 2 3
5 Align the posts of the plastic bracket with the holes on the controller board cage, and then press the plastic
bracket on the controller board cage until it clicks into place. Make sure the cables are neatly tucked under the plastic bracket.
6 Install the ISP on the plastic bracket.
Note: Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass
through the ISP opening in the controller board cage.
Additional printer setup 20
7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket.
8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP.
Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
Additional printer setup 21
9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield.
10 Tighten the thumbscrew that is attached to the ISP.
Warning—Potential Damage: Do not screw it on too tightly.
11 Connect the ISP solution interface cable into the receptacle of the controller board.
Note: The plugs and receptacles are color-coded.
Additional printer setup 22

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 12.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
1
and unplug the power
o,
4 Push the card firmly into place as shown in the illustration.
2
Additional printer setup 23
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Note: The entire length of the connector on the card must touch and be flushed against the controller board.
5 Close the controller board access door.
Note: When the printer software and any hardware options are installed, it may be necessary to manually
add the options in the printer driver to make them available for print jobs. For more information, see
“Adding available options in the print driver” on page 35.

Installing a printer hard disk

Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer components or connectors.
before touching any controller board electronic
first
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 12.
2 Unpack the printer hard disk.
Additional printer setup 24
3 Locate the appropriate connector on the controller board cage.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
Additional printer setup 25
To install a printer hard disk onto the ISP:
a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
b Align the standos of the printer hard disk to the holes in the ISP, and then press the printer hard disk
down until the standos are in place.
Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.
c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are colorcoded.
Additional printer setup 26
4 Align the standos of the printer hard disk to the holes in the controller board cage, and then press the
printer hard disk down until the standos are in place.
Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.
Note: Make sure the cables are neatly tucked under the printer hard disk.
5 Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
Note: The plugs and receptacles are colorcoded.
Additional printer setup 27

Removing a printer hard disk

Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
Additional printer setup 28
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 12.
2 Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the
printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling out the cable.
3 Remove the screws holding the printer hard disk in place.
Additional printer setup 29
4 Remove the printer hard disk.
5 Set aside the printer hard disk.

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see
Install the printer and any hardware options you have purchased in the following order:
www.lexmark.com/multifunctionprinters.
configurations
Caster base
2100sheet tray or spacer
Optional 550 or 250sheet tray
Printer
require additional furniture for stability.
For more information on installing a caster base, optional 550 or 250sheet tray, spacer, or 2100sheet tray, see the setup sheet that came with the option.
Additional printer setup 30

Installing optional trays

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
1 Turn o the printer using the power switch, and then unplug the power cord from the electrical outlet.
and unplug the power
o,
2 Unpack the optional tray, and then remove all packing material.
3 Pull out the tray completely from the base.
4 Remove any packing material from inside the tray.
5 Insert the tray into the base.
6 Place the tray near the printer.
7 Align the optional tray with the caster base.
Note: Make sure to lock the wheels of the caster base to secure the printer.
Additional printer setup 31
8 Align the printer with the tray, and then slowly lower the printer into place.
Note: Optional trays lock together when stacked.
Additional printer setup 32
9 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the
printer.
Additional printer setup 33
Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see
available options in the print driver” on page 35.
“A dd in g
To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Attaching cables

CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling
connections, such as a power cord, a fax feature, or USB cable, during a lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Make sure to match the following:
The USB symbol on the cable with the USB symbol on the printer
The appropriate Ethernet cable to the Ethernet port
The appropriate parallel cable with the parallel port
Additional printer setup 34
6
1
2
3
4
5
Use the To
1 Parallel port Connect the printer to a computer.
Note: This can also be used in installing an optional Internal Solutions Port
(ISP).
2 USB port Attach an optional wireless network adapter.
3 Ethernet port Connect the printer to a network.
4 USB printer port Connect the printer to a computer.
5 Security slot Attach a lock that will secure the controller board.
6 Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the
area shown while actively printing. Loss of data or a malfunction can occur.
Note: This feature is available only if you purchase optional trays and a caster base.
After attaching the Ethernet cable and power cord, neatly tuck the cables in the channels at the back of the printer.
Additional printer setup 35

Setting up the printer software

Installing the printer software

1 Obtain a copy of the software installer package.
From the software CD that came with your printer.
Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do the following:
For Windows 7 or later, select Printer properties.
For earlier versions, select Properties.
Additional printer setup 36
3 Navigate to the Configuration tab, and then select Update Now Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.

Networking

Notes:
Purchase a MarkNet N8350 wireless network adapter before setting up the printer on a wireless
network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.
A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),
Wi-Fi Protected Access (WPA), WPA2, and 802.1X-RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.
A valid, unique IP address for the printer to use on the network
The network gateway
The network mask
A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Preparing to set up the printer on a wireless network

Notes:
Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.
Make sure your access point (wireless router) is turned on and is working properly.
Additional printer setup 37
Make sure you have the following information before setting up the printer on a wireless network:
SSID—The SSID is also referred to as the network name.
Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
Security Method—There are four basic options for Security Method:WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.
WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
Authentication type
Inner authentication type
802.1X user name and password
Certificates
No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:
If you do not know the SSID of the network that your computer is connected to, then launch the wireless
utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation
that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer to a network using the Wireless Setup Wizard

Before you begin, make sure that:
A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
The Ethernet cable is disconnected from the printer.
Active NIC is set to Auto. To set this to Auto, navigate to one of the following:
> Settings > > Network/Ports > > Active NIC > > Auto >
> Network/Ports > Active NIC > Auto
Additional printer setup 38
> Network/Ports > Active NIC > Auto > Submit
Note: Make sure to turn o the printer, then wait for at least five seconds, and then turn on the printer.
1 From the printer control panel, navigate to one of the following:
> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless
>
> Wireless Connection Setup >
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup
2 Select a wireless connection setup.
Use To
Search for networks Show available wireless connections.
Note: This menu shows all broadcast secured or unsecured SSIDs.
Enter a network name Manually enter the SSID.
Note: Make sure to enter the correct SSID.
WiFi Protected Setup Connect the printer to a wireless network using WiFi Protected Setup.
3 Follow the instructions on the printer display.

Connecting the printer to a wireless network using the Wi-Fi Protected Setup

Before connecting the printer to a wireless network, make sure that:
The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPScompatible. For more
information, see the documentation that came with your access point.
A wireless network adapter installed in your printer is attached and working properly. For more information,
see the instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration method
Depending on your printer model, navigate to either of the following:
1
> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > >
Wireless >
> Network/Ports > Network [x] > Network [x] Setup > Wireless > WiFi Protected Setup > Start
Push Button Method
> WiFi Protected Setup > > Start Push Button Method
> Network/Ports > Network [x] > Network [x] Setup > Wireless > WiFi Protected Setup > Start
Push Button Method
2 Follow the instructions on the printer display.
Additional printer setup 39
Using the Personal Identification Number (PIN) method
1
Depending on your printer model, navigate to either of the following:
> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > >
Wireless >
> WiFi Protected Setup > > Start PIN Method
> Network/Ports > Network [x] > Network [x] Setup > Wireless > WiFi Protected Setup > Start
PIN Method
> Network/Ports > Network [x] > Network [x] Setup > Wireless > WiFi Protected Setup > Start
PIN Method
2 Copy the eight–digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eightdigit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:
Your printer is connected temporarily to an Ethernet network.
A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address
Notes:
field.
View the printer IP address on the printer control panel. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network
mode, and channel.
4 Click Submit.
5 Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then
turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]
section, see if the status is Connected.
Additional printer setup 40

Setting up serial printing (Windows only)

1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
Serial printing reduces printing speed.
Make sure that the serial cable is connected to the serial port on your printer.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:
Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.
For more information, see the following:
“Printing a menu settings page” on page 74 for nontouchscreen printer models“Printing a menu settings page” on page 122 or “Printing a menu settings page” on page 170 for
touchscreen printer models
Network setup page—Use this page to verify the network connection. This page also provides important
information that aids network printing configuration.
Note: Make sure your printer has Ethernet or wireless capability and is attached to a network.
For more information, see the following:
“Printing a network setup page” on page 75 for nontouchscreen printer models“Printing a network setup page” on page 122 or “Printing a network setup page” on page 170 for
touchscreen printer models
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Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn

Learning about the printer

Printer
Basic model
configurations
1 Standard bin
2 Printer control panel
3 Multipurpose feeder
4 Standard 550sheet tray (Tray 1)
Fully configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
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The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit
www.lexmark.com/multifunctionprinters.
Hardware option Alternative hardware option
1 Staple finisher
Output expander
4bin mailbox
Staple, hole punch finisher
2 4bin mailbox
Staple finisher
Staple, hole punch
finisher
Output expander
3 Caster base None
4 2100sheet tray None
5 550sheet tray 250sheet tray
6 250sheet tray 550sheet tray
7 4bin mailbox Output expander
8 Output expander 4bin mailbox
The staple, hole punch finisher must not be combined with any other output options.
In a configuration with two or more optional finishers:
The staple
finisher
must always be on top.
The high‑capacity output expander must always be at the bottom.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 43
The output expander is the only option that can be placed on top of the highcapacity output expander.
The output expander and mailbox may be installed in any order.
When using optional trays:
Always use a caster base when the printer is configured with a 2100sheet tray.
The 2100sheet tray must always be at the bottom of a configuration.
A maximum of four optional trays may be configured with the printer.
The optional 250 and 550sheet trays may be installed in any order.

Using the printer control panel

3
4
7
5
6
10
Use the To
1 Display
1
9
2
8
View the printer status.
Set up and operate the printer.
2 Select button Submit changes made in the printer settings.
3 Arrow buttons Scroll up and down or left and right.
4 Keypad Enter numbers, letters, or symbols.
5 Sleep button Enable Sleep mode or Hibernate mode.
Do the following to wake the printer from Sleep mode:
Press any hard button.
Pull out Tray 1 or load paper in the multipurpose feeder.
Open a door or cover.
Send a print job from the computer.
Perform a poweron reset with the main power switch.
Attach a device to the USB port on the printer.
6 Stop or Cancel button Stop all printer activity.
7 Back button Return to the previous screen.
8 Home button Go to the home screen.
9 Indicator light Check the status of the printer.
10 USB port Connect a flash drive to the printer.
Note: Only the front USB port supports
flash
drives.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 44

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
O The printer is o, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern
The printer is in Hibernate mode.

Loading paper and specialty media

The selection and handling of paper and specialty media can information, see
“Avoiding jams” on page 263 and “Storing paper” on page 182.

Setting the paper size and type

1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Paper Size/Type >
2 Press the up or down arrow button to select the tray or feeder, and then press .
3 Press the up or down arrow button to select the paper size, and then press .
4 Press the up or down arrow button to select the paper type, and then press to change the settings.
how reliably documents print. For more
aect
Configuring Universal paper settings
The Universal paper size is a userdefined setting that lets you print on paper sizes that are not preset in the printer menus.
Notes:
The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and
105 x 148 mm (4.13 x 5.83 inches) for twosided (duplex) printing.
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The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for onesided and two‑sided
printing.
When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed
after a period of time to ensure the best print performance.
If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models,
which print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative.
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Universal Setup > > Units of Measure > > select unit of
measure >
Loading the 250 or 550sheet tray
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Notes:
When loading folio, legal, or Oficiosize paper, lift the tray slightly and pull it out completely.
Avoid removing trays while a job prints or while Busy appears on the display. Doing so may cause a
jam.
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2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks
into place.
Note: Use the paper size indicators at the bottom of the tray to help position the guides.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 47
3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the
paper being loaded.
Notes:
Lock the length guide for all paper sizes.
Use the paper size indicators at the bottom of the tray to help position the guides.
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4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
5 Load the paper stack with the printable side facedown.
Note: Make sure the paper or envelope is loaded properly.
There are dierent ways of loading letterhead depending on whether an optional staple finisher is
installed or not.
Without an optional staple finisher With an optional staple finisher
ABC
Onesided printing Onesided printing
ABC
Twosided printing
If you are loading prepunched paper for use with the staple
Twosided printing
finisher,
ABC
then make sure the holes on the
long edge of the paper are on the right side of the tray.
Onesided printing Twosided printing
ABC
Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 49
Do not slide the paper into the tray. Load paper as shown in the illustration.
If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on
the left side of the tray.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 50
Make sure the paper is below the solid line, which is the maximum paper fill indicator.
Warning—Potential Damage:
Overfilling
the tray can cause paper jams.
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When using card stock, labels, or other types of specialty media, make sure the paper is below the
dashed line, which is the alternate paper
indicator.
fill
6 For custom‑ or Universalsize paper, adjust the paper guides to lightly touch the sides of the stack, and then
lock the length guide.
7 Insert the tray.
8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams and print quality problems.
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Loading the 2100sheet tray
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
2 Adjust the width and length guides.
Loading A5size paper
a
Pull up and slide the width guide to the position for A5.
1
LGL
OFC
FOLIO
LTR
4
A
5 A
LGL OFC
OLIO F LTR
4 A 5 A
2
L G
L
C
F
O
O
I L O
F
R
LT
4 A
5 A
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 53
b Squeeze and slide the length guide to the position for A5 until it clicks into place.
1
2
c Remove the A5 length guide from its holder.
1
d Insert the A5 length guide into its designated slot.
Note: Press the A5 length guide until it clicks into place.
2
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 54
Loading A4, letter, legal, oficio, and foliosize paper
a
Pull up and slide the width guide to the correct position for the size of the paper being loaded.
1
LGL
OFC
FOLIO
LTR
A4
A5
L G L C F
IO
O
L O F R T L
4 A 5 A
2
L LG
OFC
FOLIO
LTR
A4
A5
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 55
b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length
guide is not attached, then proceed to step d.
c Put the A5 length guide in its holder.
1
2
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 56
d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until
it clicks into place.
3 Flex and fan the sheets to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
4 Load the paper stack with the printable side facedown.
Note: Make sure the paper is loaded properly.
There are dierent ways for loading letterhead depending on whether an optional staple finisher is
installed or not.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 57
Without an optional staple finisher With an optional staple finisher
ABC
ABC
Onesided printing
ABC
Twosided printing
Onesided printing
ABC
Twosided printing
If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the
long edge of the paper are on the right side of the tray.
Onesided printing Twosided printing
ABC
ABC
Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 58
Make sure the paper is below the maximum paper fill indicator.
Warning—Potential Damage: Overfilling the tray can cause paper jams.
5 Insert the tray.
Note: Press the paper stack down while inserting the tray.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 59
6 From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the
tray.
Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

1 Pull down the multipurpose feeder door.
Note: Do not load or close the multipurpose feeder while a job is printing.
R
LT
5
A
4
A
C
E
X
E
5
B
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 60
2 Pull the multipurpose feeder extender.
R T
L
5
A
4
A
C
E
X
E
5
B
Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
3 Slide the width guide to the correct position for the size of the paper being loaded.
LTR
5
A
4
A
EXEC
B5
Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 61
LTR
A4 A5
C
E
X
5
E
B
4 Prepare the paper or specialty media for loading.
Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.
Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on
a level surface.
5 Load paper or specialty media.
Note: Slide the stack gently into the multipurpose feeder until it comes to a stop.
Load only one size and type of paper or specialty media at a time.
Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 62
There are dierent ways of loading letterhead depending on whether an optional staple finisher is
installed or not.
Without an optional staple finisher With an optional staple finisher
ABC
Onesided printing
ABC
Twosided printing
If you are loading prepunched paper for use with the staple
long edge of the paper are on the right side of the tray.
Onesided printing Twosided printing
ABC
Onesided printing
Twosided printing
finisher,
then make sure the holes on the
ABC
Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 63
Load envelopes with the flap side down and on the left of the multipurpose feeder.
R
LT
5
A
4
C
A
E
5
X
B
E
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. These envelopes may severely damage the printer.
Make sure the paper or specialty media is below the maximum paper fill indicator.
Warning—Potential Damage: Overfilling the feeder can cause paper jams.
6 For custom- or Universal-size paper, adjust the width guides to lightly touch the sides of the stack.
7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams and print quality problems.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 64

Linking and unlinking trays

The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.
Linking and unlinking trays
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer control panel in the TCP/IP section under the
Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as
123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the paper size and type settings for the trays you are linking.
To link trays, make sure the paper size and type for the tray match that of the other tray.
To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4 Click Submit.
Note: You can also change the paper size and type settings using the printer control panel. For more
information, see
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the if settings are not properly configured.
“Setting the paper size and type” on page 44.
specified
paper type. Printing issues may occur
Creating a custom name for a paper type
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type name.
4 Click Submit.
field.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 65
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Names
2 Select a custom name, and then type a new custom paper type name.
3 Press .
4 Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address
Notes:
field.
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all userdefined custom names.
4 Click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Types
2 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user
defined
custom names.
3 Press .
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 66

Printing

Printing a document

Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the
print job.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Send the print job.
Adjusting toner darkness
Using the Embedded Web Server
1 Open a Web browser, and then type the IP address of the printer in the address
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness, and then click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Settings > > Print Settings > > Quality Menu > > Toner Darkness
2 Adjust the toner darkness, and then press .
field.
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Printing from a flash drive
Printing from a flash drive
Notes:
Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer
control panel.
You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
Notes:
A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is
installed.
If you insert the flash drive when the printer requires attention, such as when a jam has occurred,
then the printer ignores the
If you insert the
these print jobs are processed, you may need to view the held jobs list to print documents from the
drive.
flash
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data can occur.
drive while the printer is processing other print jobs, then Busy appears. After
flash
flash
drive.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 68
2 From the printer control panel, select the document you want to print.
3 Press the left or right arrow button to specify the number of copies for printing, and then press .
Notes:
Do not remove the flash drive from the USB port until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, then access held
jobs from the printer control panel to print files from the flash drive.
Supported flash drives and file types
Notes:
Highspeed USB flash drives must support the fullspeed standard. Low-speed USB devices are not
supported.
USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New
Technology File System (NTFS) or any other file system are not supported.
Recommended flash drives File type
Lexar JumpDrive FireFly (512MB and 1GB)
SanDisk Cruzer Micro (512MB and 1GB)
Sony Micro Vault Classic (512MB and 1GB)
Documents:
.pdf
.xps
Images:
.dcx
.gif
.jpeg or .jpg
.bmp
.pcx
or .tif
.ti
.png
.fls
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Printing from a mobile device

Notes:
Make sure that the printer and mobile device share the same wireless network. For more information on
configuring the wireless settings of your mobile device, see the documentation that came with the device.
Mobile printing is available only in some printer models.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopriacertified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Printready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified printer.
Notes:
This application is supported only in some Apple devices.
This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
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Printing from a mobile device using Lexmark Mobile Print
Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing confidential and other held jobs
Storing print jobs in the printer
1 From the printer control panel, navigate to:
> Settings > > Security > > Confidential Print > select the print job type
Print job type Description
Max Invalid PIN Limits the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the
printer control panel. Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Repeat Job Expiration Lets you print and store print jobs in the printer memory for reprinting.
Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory once all copies are printed.
Reserve Job Expiration Lets you store print jobs for printing at a later time. The print jobs are held
until deleted from the Held Jobs menu.
Notes:
Confidential, process additional held jobs.
Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
You can set the printer to store print jobs in the printer memory until you start the print job from the
printer control panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
2 Press .
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Printing held jobs
1 From the document you are trying to print, open the Print dialog.
2 Select the printer, and then do either of the following:
For Windows users, click Properties or Preferences, and then click Print and Hold.
For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, select Held Jobs.
7 Send the print job.

Printing information pages

Printing a font sample list
1 From the printer control panel, navigate to:
> Settings > > Reports > > Print Fonts
2 Press the up or down arrow button to select the font setting.
3 Press .
Note: The PPDS fonts appear only when the PPDS data stream is activated.
Printing a directory list
From the printer control panel, navigate to:
> Settings > > Reports > > Print Directory >
Note: The Print Directory menu item appears only when an optional installed.
memory or printer hard disk is
flash

Canceling a print job

Canceling a print job from the printer control panel
1 From the printer control panel, press .
2 When a list of print jobs appears, select the job to cancel, and then press .
3 Press to go back to the home screen.
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Canceling a print job from the computer
For Windows users
Open the printers folder, and then select your printer.
1
2 From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.

Managing your printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.

Accessing the remote control panel

The remote control panel on your computer screen lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status and do print-related tasks you might normally do while standing at the network printer.
1 Open a Web browser, and then type the printer IP address in the address
Notes:
field.
Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP
section. The IP address appears as four sets of numbers separated by periods, such as
123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Press Enter to open the Web page of your printer.
3 Click Applications.
Note: The remote control panel requires a Java plugin to launch.
Configuring supply notifications from the Embedded Web Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their endoflife by setting the selectable alerts.
Notes:
Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.
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All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable
alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions.
The percentage of estimated remaining supply that prompts the alert can be set on some supplies for
some supply conditions.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Supply Notifications.
3 From the dropdown menu for each supply, select one of the following notification options:
Notification Description
O The normal printer behavior for all supplies occurs.
Email Only The printer generates an email when the supply condition is reached. The status of
the supply appears on the menus page and status page.
Warning The printer displays the warning message and generates an email about the status
of the supply. The printer does not stop when the supply condition is reached.
Continuable Stop
Non Continuable Stop
1
The printer generates an e-mail about the status of the supply when supply notification is enabled.
2
The printer stops when some supplies become empty to prevent damage.
1
The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing.
1,2
The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing.
4 Click Submit.
Modifying confidential print settings
Note: This feature is available only in network printers or printers connected to print servers.
1 Open a Web browser, and then type the printer IP address in the address
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
field.
2 Click Settings tab > Security >
Confidential
Print Setup.
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3 Modify the settings:
Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry
attempts, all of the jobs for that user are deleted.
Set an expiration time for
time, all of the jobs for that user are deleted.
confidential
print jobs. When a user has not printed the jobs within the
specified
4 Save the modified settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.
1 Open a Web browser, and then type the printer IP address in the address
Notes:
field.
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click the Copy Printer Settings.
3 To change the language, select a language from the drop-down menu, and then click Click here to submit
language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers in their appropriate
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
fields.
6 Click Copy Printer Settings.

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly.
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. When you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in eect until you access the menu again, choose another value, and save it.
From the printer control panel, navigate to:
> Settings > > Reports > > Menu Settings Page >
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Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
1 From the printer control panel, navigate to:
> Settings > > Reports > > Network Setup Page >
2 Check the first section of the network setup page, and then confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Checking the status of parts and supplies

Notes:
Each gauge shows the estimated life left for the supply or part.
All page life estimates for supplies assume printing on a single side of a letter or A4size plain paper.
Checking the status of parts and supplies on the printer control panel
From the printer control panel, navigate to:
> Status/Supplies > View Supplies >
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and printer are connected to the same network.
1 Open a Web browser, and then type the printer IP address in the address
Notes:
field.
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Device Status > More Details.

Saving energy

Using EcoMode
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
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If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > EcoMode.
3 Select a setting.
Use To
O Use the factory default settings for all settings associated with Eco‑Mode.
Notes:
Settings that were changed when other modes were selected are reset to the factory
default settings.
supports the performance
O
Energy Reduce energy use, especially when the printer is idle.
Notes:
specifications
of the printer.
Printer engine motors do not start until a document is ready to print. You may notice a
short delay before the
page is printed.
first
The printer enters Sleep mode after one minute of inactivity.
The printer display is turned o when the printer is in Sleep mode.
Lights on the staple finisher and other optional finishers are turned o when the printer is
in Sleep mode.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper Enable the automatic twosided (duplex) printing feature.
4 Click Submit.
Reducing printer noise
Enable Quiet mode to reduce the printer noise.
1 From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Quiet Mode >
2 Select a setting.
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Use To
On Reduce printer noise.
Notes:
Print jobs process at a reduced speed.
Printer engine motors do not start until a
document is ready to print. There is a short delay before the first page is printed.
The alarm control and cartridge alarm sounds are
turned o.
The printer ignores the Advance Start command.
O Use factory default settings.
Note: This setting supports the performance specifications of the printer.
3 Press .
Adjusting Sleep mode
1 From the control panel, navigate to:
> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >
2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3 Apply the changes.
Using Hibernate mode
Hibernate is an ultra‑low‑power saving mode.
Notes:
Three days is the default amount of time before the printer enters Hibernate mode.
Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long
press of the Sleep button wakes the printer from Hibernate mode.
If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1 From the control panel, navigate to:
> Settings > > Settings > > General Settings >
2 Select Press Sleep Button or Press and Hold Sleep Button, and then press .
3 Press Hibernate > .
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Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see
If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in the printer hard disk are not aected.
From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Factory Defaults > > Restore Now
>
“Erasing nonvolatile memory” on page 80.
“Printing a menu settings page” on page 74.

Securing the printer

Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
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Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information, bookmark settings, and embedded solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer
hard disk is designed for device-specific functionality. This lets the device retain buered user data from complex print jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer hard disk is being replaced.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In highsecurity environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data is completely erased is to physically destroy each hard disk where data is stored.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buered data, turn o the printer.
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Erasing nonvolatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:
1 Turn o the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen
with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe All Settings appears.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.
4 Navigate to:
Back > Exit Config Menu
The printer will perform a poweron reset, and then return to normal operating mode.
Erasing printer hard disk memory
Notes:
Some printer models may not have a printer hard disk installed.
Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential
material left by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1 Turn
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress
bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe Disk appears, and then select one of the following:
4 Press the up or down arrow button until Yes appears, and then proceed with disk wiping.
the printer.
o
Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by
a verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.
Notes:
A status bar will indicate the progress of the disk wiping task.
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Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5 Navigate to:
Back > Exit Config Menu
The printer will perform a poweron reset, and then return to normal operating mode.
Configuring printer hard disk encryption
Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.
Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security menu only when a formatted, nondefective printer hard
disk is installed.
3 From the Disk Encryption menu, select Enable.
Notes:
Enabling disk encryption will erase the content of the printer hard disk.
Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
Using the printer control panel
1 Turn o the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress
bar appears. The printer performs a power-on sequence, and then the
fully turned on, a list of functions appears on the printer display.
Configuration
menu appears. When the printer is
3 Navigate to:
Disk Encryption > Enable
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4 Select Ye s to proceed with disk wiping.
Notes:
Do not turn o the printer during the encryption process. Doing so may result in loss of data.
Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
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A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the
printer will return to the screen for enabling or disabling disk encryption.
5 Navigate to:
Back > Exit Config Menu
The printer will perform a poweron reset, and then return to normal operating mode.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
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Using MS810de

Learning about the printer

Printer
configurations
Basic model
1 Standard bin
2 Printer control panel
3 Multipurpose feeder
4 Standard 550sheet tray (Tray 1)
Fully configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
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The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit
www.lexmark.com/multifunctionprinters.
Hardware option Alternative hardware option
1 Staple finisher
Output expander
4bin mailbox
Staple, hole punch finisher
2 4bin mailbox
Staple finisher
Staple, hole punch finisher
Output expander
3 Caster base None
4 2100sheet tray None
5 550sheet tray 250sheet tray
6 250sheet tray 550sheet tray
7 4bin mailbox Output expander
8 Output expander 4bin mailbox
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The staple, hole punch finisher must not be combined with any other output options.
In a configuration with three optional finishers, the output expander and mailbox may be installed in any
order.
In a configuration with two optional finishers:The staple finisher must always be on top.The highcapacity output expander must always be at the bottom.The output expander is the only option that can be placed on top of the highcapacity output expander.
When using optional trays:Always use a caster base when the printer is configured with a 2100sheet tray.The 2100sheet tray must always be at the bottom of a configuration.A maximum of four optional trays may be configured with the printer.The optional 250 and 550sheet trays may be installed in any order.

Using the printer control panel

Use the To
1 Display
1
7
2
6
View the printer status.
3
4
5
Set up and operate the printer.
2 Home button Go to the home screen.
3 Sleep button Enable Sleep mode or Hibernate mode.
Do the following to wake the printer from Sleep Mode:
Press any hard button.
Pull out Tray 1 or load paper in the multipurpose feeder.
Open a door or cover.
Send a print job from the computer.
Perform a poweron reset with the main power switch.
Attach a device to the USB port on the printer.
4 Keypad Enter numbers, letters, or symbols.
5 Stop or Cancel button Stop all printer activity.
6 Indicator light Check the status of the printer.
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Use the To
7 USB port Connect a flash drive to the printer.
Note: Only the front USB port supports
flash
drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
O The printer is o, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern
The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action.
Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
1
2
3
4
7
8
6
5
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To uc h To
1 Change Language Change the primary language of the printer.
2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and
file links. Note: The tree view does not include bookmarks created within Forms and
Favorites, and the ones in the tree are not usable in Forms and Favorites.
3 Held Jobs Display all current held jobs.
4 USB View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory
card or flash drive is connected to the printer.
5 Menus Access printer menus.
Note: These menus are available only when the printer is in Ready state.
6 Status message bar
Show the current printer status such as Ready or Busy.
Show the status of printer supplies.
Show intervention messages and the instructions on how to clear them.
7 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
8 Tips View a context‑sensitive help information.
These may also appear on the home screen:
To uc h To
Search Held Jobs Search current held jobs.
Jobs by user Access print jobs saved by user.
Profiles and Apps Access profiles and applications.
Features
Feature Description
Attendance message alert
If an attendance message aects a function, then this icon appears and the red indicator light blinks.
Warning
Printer IP address Example: 123.123.123.123
If an error condition occurs, then this icon appears.
The IP address of your printer is located at the top left corner of the home screen. You can use the IP address when accessing the Embedded Web Server to view and remotely configure printer settings.
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Using the touch-screen buttons

Note: Your home screen may vary, depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touc h t h e To
1 Radio button Select or clear an item.
2 Up arrow Scroll up.
3 Down arrow Scroll down.
4 Accept button Save a setting.
5 Cancel button
Cancel an action or a selection.
Return to the previous screen.
1
2
4
5
3
To uc h To
Return to the home screen.
Open a context-sensitive Help dialog on the printer control panel.
Scroll to the left.
Scroll to the right.
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Setting up and using the home screen applications

Notes:
Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded applications. Some applications are supported only in some printer models.
There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the computer

For Windows users
1
In the Run dialog box, type cmd to open the command prompt.
2 Type ipconfig, and then look for the IP address.
For Macintosh users
1
From System Preferences in the Apple menu, select Network.
2 Select your connection type, and then click Advanced > TCP/IP.
3 Look for the IP address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
From the top left corner of the printer home screen.
From the TCP/IP section in the Network/Ports menu.
By printing a network setup page or menu settings page, and then
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
finding
the TCP/IP section.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
1 Obtain the printer IP address:
From the printer control panel home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
field.
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Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
field.
2 Do one or more of the following:
Show or hide the icons of basic printer functions.
a Click Settings > General Settings > Home screen customization.
b Select the check boxes to specify which icons appear on the home screen.
Note: If you clear a check box beside an icon, then the icon does not appear on the home
screen.
c Click Submit.
Customize the icon for an application. For more information, see “Finding information about the home
screen applications” on page 90 or see the documentation that came with the application.

Activating the home screen applications

Finding information about the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see
“Accessing the Embedded Web Server” on page 89.
For more information on configuring and using the home screen applications, do the following:
1 Go to http://support.lexmark.com.
2 Click Software Solutions, and then select either of the following:
Scan to Network—This lets you find information about the Scan to Network application.
Other Applications—This lets you find information about the other applications.
3 Click the Manuals tab, and then select the document for the home screen application.
Using Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
1 From the home screen, navigate to:
Change Background > select background to use
2 To u ch .
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Setting up Forms and Favorites
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this
application. To check for updates of this User’s Guide, go to
Use To
Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management > Forms and Favorites.
http://support.lexmark.com.
3 Click Add, and then customize the settings.
Notes:
See the mouse-over help beside each field for a description of the setting.
To make sure the location settings of the bookmark are correct, type the correct IP address of the
host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see
“Finding the IP address of the computer” on page 89.
Make sure the printer has access rights to the folder where the bookmark is located.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.
Understanding EcoSettings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer.
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Exporting and importing a configuration
You can export configuration settings into a text file, and then import the file to apply the settings to other printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 To export or import a
configuration
for one application, do the following:
a Click Settings > Apps > Apps Management. b From the list of installed applications, click the name of the application you want to configure. c Click
To export a
screen to save the configuration file.
Notes:
When saving the
Configure
, and then do either of the following:
configuration
configuration file,
to a
click Export, and then follow the instructions on the computer
file,
you can type a unique
name or use the default name.
file
If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration
file is saved.
To import a configuration from a file, click Import, and then browse to the saved configuration file
that was exported from a previously
Notes:
configured
printer.
Before importing the configuration file, you can choose to preview it first or load it directly.If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click
Apply.
3 To export or import a configuration for multiple applications, do the following:
a Click Settings > Import/Export. b Do either of the following:
To export a configuration file, click Export Embedded Solutions Settings File, and then follow the
instructions on the computer screen to save the configuration file.
To import a configuration file, do the following:
1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved
configuration file that was exported from a previously configured printer.
2 Click Submit.

Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Remote Operator Panel Settings.
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3 Select the Enable check box, and then customize the settings.
4 Click Submit.
To use the application, click Remote Operator Panel > Launch VNC Applet.

Loading paper and specialty media

The selection and handling of paper and specialty media can aect how reliably documents print. For more information, see

Setting the paper size and type

From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
“Avoiding jams” on page 263 and “Storing paper” on page 182.
Configuring
The Universal paper size is a userdefined setting that lets you print on paper sizes that are not preset in the printer menus.
Notes:
The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and
105 x 148 mm (4.13 x 5.83 inches) for twosided (duplex) printing.
The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for onesided and two‑sided
printing.
When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed
after a period of time to ensure the best print performance.
If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models,
which print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative.
1 From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure
2 To u ch Portrait Width or Portrait Height.
3 Select the width or height, and then touch .
Universal paper settings
Loading the 250 or 550sheet tray
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Notes:
When loading folio‑, legal, or Oficiosize paper, lift the tray slightly and pull it out completely.
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Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a
jam.
2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks
into place.
Note: Use the paper size indicators at the bottom of the tray to help position the guides.
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3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the
paper being loaded.
Notes:
Lock the length guide for all paper sizes.
Use the paper size indicators at the bottom of the tray to help position the guides.
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4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
5 Load the paper stack with the printable side facedown.
Note: Make sure the paper or envelope is loaded properly.
There are dierent ways of loading letterhead depending on whether an optional staple finisher is
installed or not.
Without an optional staple finisher With an optional staple finisher
ABC
Onesided printing Onesided printing
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Without an optional staple finisher With an optional staple finisher
ABC
Twosided printing
If you are loading prepunched paper for use with the staple
Twosided printing
finisher,
ABC
then make sure the holes on the
long edge of the paper are on the right side of the tray.
Onesided printing Twosided printing
ABC
Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
Do not slide the paper into the tray. Load paper as shown in the illustration.
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If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on
the left side of the tray.
Make sure the paper is below the solid line, which is the maximum paper fill indicator.
Warning—Potential Damage:
Overfilling
the tray can cause paper jams.
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When using card stock, labels, or other types of specialty media, make sure the paper is below the
dashed line, which is the alternate paper
indicator.
fill
6 For custom‑ or Universalsize paper, adjust the paper guides to lightly touch the sides of the stack, and then
lock the length guide.
7 Insert the tray.
8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams and print quality problems.
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Loading the 2100sheet tray
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
2 Adjust the width and length guides.
Loading A5size paper
a
Pull up and slide the width guide to the position for A5.
1
LGL
OFC
FOLIO
LTR
4
A
5 A
LGL OFC
OLIO F LTR
4 A 5 A
2
L G
L
C
F
O
O
I L O
F
R
LT
4 A
5 A
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