Lenovo ThinkStation P500, ThinkStation P700 User Guide [en, sh, uk, zh]
ThinkStation P500 and P700
User Guide
Machine Types: 30A6, 30A7, 30A8, and 30A9
Note: Before using this information and the product it supports, be sure to read and understand the “Read
this first: Important safety information” on page v and Appendix E “Notices” on page 163.
Third Edition (September 2015)
© Copyright Lenovo 2014, 2015.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents
Read this first: Important safety
information . . . . . . . . . . . . . . . . v
Before using this manual . . . . . . . . . . . . v
Service and upgrades . . . . . . . . . . . . . v
Static electricity prevention . . . . . . . . . . . vi
Power cords and power adapters . . . . . . . . . vi
Extension cords and related devices. . . . . . . . vii
Plugs and outlets . . . . . . . . . . . . . . . vii
External devices . . . . . . . . . . . . . . . vii
Heat and product ventilation . . . . . . . . . . . vii
Operating environment . . . . . . . . . . . . viii
Laser compliance statement . . . . . . . . . . viii
Power supply statement . . . . . . . . . . . . ix
Cleaning and maintenance . . . . . . . . . . . ix
Chapter 1. Product overview . . . . . . 1
Locations . . . . . . . . . . . . . . . . . . 1
Locating connectors, controls, and indicators
on the front of your computer. . . . . . . . . 1
Locating connectors on the rear of your
computer . . . . . . . . . . . . . . . . 2
Locating components . . . . . . . . . . . 4
Locating parts on the system board . . . . . . 5
Locating internal drives . . . . . . . . . . . 8
Locating the machine type and model label . . . 9
Features. . . . . . . . . . . . . . . . . . 10
Specifications . . . . . . . . . . . . . . . 13
Lenovo programs . . . . . . . . . . . . . . 14
Accessing a program on your computer . . . 14
An introduction to Lenovo programs . . . . . 15
Chapter 2. Using your computer . . . 17
Registering your computer . . . . . . . . . . 17
Using Windows shortcut keys . . . . . . . . . 17
Using fingerprint authentication . . . . . . . . 17
Using the wheel mouse . . . . . . . . . . . . 18
Managing power . . . . . . . . . . . . . . 18
Advanced configuration and power interface
(ACPI) BIOS . . . . . . . . . . . . . . 18
Automatic Power-on features . . . . . . . 18
Setting the computer volume . . . . . . . . . 19
Using a disc . . . . . . . . . . . . . . . . 19
Using the optical drive . . . . . . . . . . 19
Handling and storing a disc . . . . . . . . 20
Playing and removing a disc . . . . . . . . 20
Recording a disc . . . . . . . . . . . . 20
Navigating among screens on the Windows 8.1
operating system . . . . . . . . . . . . . . 20
Accessing Control Panel on the Windows 8.1 operating
system . . . . . . . . . . . . . . . . . . 22
Frequently asked questions . . . . . . . . . . 22
Chapter 3. You and your computer . . 25
Accessibility and comfort . . . . . . . . . . . 25
Arranging your workspace . . . . . . . . . 25
Comfort . . . . . . . . . . . . . . . . 25
Glare and lighting . . . . . . . . . . . . 26
Air circulation . . . . . . . . . . . . . . 26
Electrical outlets and cable lengths . . . . . 26
Accessibility information . . . . . . . . . 26
Moving your computer to another country or
region . . . . . . . . . . . . . . . . . . 29
Chapter 4. Security . . . . . . . . . . 31
Security features . . . . . . . . . . . . . . 31
Locking the computer cover . . . . . . . . . . 31
Attaching a Kensington-style cable lock . . . . . 32
Using passwords and Windows accounts . . . . 33
Using fingerprint authentication . . . . . . . . 33
Using and understanding firewalls . . . . . . . 34
Protecting data against viruses . . . . . . . . . 34
Chapter 5. Advanced
configuration . . . . . . . . . . . . . . 35
Using the Setup Utility program . . . . . . . . 35
Starting the Setup Utility program . . . . . . 35
Viewing and changing settings . . . . . . . 35
Using BIOS passwords . . . . . . . . . . 36
Enabling or disabling a device . . . . . . . 37
Selecting a startup device . . . . . . . . . 38
Enabling ErP LPS compliance mode . . . . . 38
Exiting the Setup Utility program . . . . . . 39
Updating or recovering the BIOS . . . . . . . . 39
BIOS levels. . . . . . . . . . . . . . . 39
Using system programs . . . . . . . . . . 40
Changing the BIOS settings before installing a
new operating system . . . . . . . . . . 40
Updating the BIOS . . . . . . . . . . . . 40
Recovering from a BIOS update failure . . . . 41
Configuring RAID . . . . . . . . . . . . . . 41
Configuring RAID with Intel RSTe . . . . . . 41
Quick RAID setup using the LSI MegaRAID
BIOS configuration utility . . . . . . . . . 44
Chapter 6. Preventing problems . . . 47
Keeping your computer current . . . . . . . . 47
Getting the latest system updates . . . . . . 47
Cleaning and maintenance . . . . . . . . . . 47
© Copyright Lenovo 2014, 2015 i
Basics. . . . . . . . . . . . . . . . . 47
Cleaning your computer. . . . . . . . . . 48
Good maintenance practices. . . . . . . . 49
Moving your computer . . . . . . . . . . . . 49
Chapter 7. Troubleshooting and
diagnostics. . . . . . . . . . . . . . . 51
Basic troubleshooting . . . . . . . . . . . . 51
Troubleshooting procedure . . . . . . . . . . 52
Troubleshooting . . . . . . . . . . . . . . 52
Audio problems . . . . . . . . . . . . . 53
CD problems . . . . . . . . . . . . . . 53
DVD problems . . . . . . . . . . . . . 54
Intermittent problems. . . . . . . . . . . 55
Hard disk drive problems . . . . . . . . . 55
Problems with the keyboard or mouse . . . . 56
Monitor problems . . . . . . . . . . . . 56
Networking problems. . . . . . . . . . . 57
I have connected an option to my computer,
but it does not work . . . . . . . . . . . 59
Performance and lockup problems . . . . . 59
The printer does not work . . . . . . . . . 60
Serial connector cannot be accessed . . . . 60
Software problems. . . . . . . . . . . . 61
My USB connectors cannot be accessed . . . 61
Diagnostics . . . . . . . . . . . . . . . . 62
Lenovo Solution Center . . . . . . . . . . 62
Hardware diagnostics . . . . . . . . . . 62
Chapter 8. Recovery information . . . 65
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . . 65
Creating and using recovery media . . . . . 65
Performing backup and recovery
operations . . . . . . . . . . . . . . . 66
Creating and using a rescue medium. . . . . 68
Reinstalling programs and device drivers . . . 69
Solving recovery problems. . . . . . . . . 70
Recovery information for the Windows 8.1
operating system . . . . . . . . . . . . . . 70
Refreshing your computer . . . . . . . . . 70
Resetting your computer to the factory-default
settings . . . . . . . . . . . . . . . . 70
Using the advanced startup options . . . . . 71
Recovering your operating system if Windows
8.1 fails to start . . . . . . . . . . . . . 71
Recovery information for the Windows 10
operating system . . . . . . . . . . . . . . 71
Installing or replacing hardware . . . . . . . . 73
Installing external options . . . . . . . . . 73
Removing the computer cover . . . . . . . 73
Removing and reinstalling the direct cooling
air baffle . . . . . . . . . . . . . . . . 74
Installing or replacing a device in the optical
drive bay. . . . . . . . . . . . . . . . 76
Installing or replacing a device in the 5.25-inch
flex module. . . . . . . . . . . . . . . 78
Removing and reinstalling the optical drive
bracket . . . . . . . . . . . . . . . . 86
Replacing the cover presence switch . . . . 88
Replacing the front fan assembly . . . . . . 89
Installing or replacing an internal storage
drive . . . . . . . . . . . . . . . . . 91
Replacing the power supply assembly . . . . 114
Installing or replacing a PCI card . . . . . . 116
Installing or replacing a full-length PCI
card . . . . . . . . . . . . . . . . . 120
Installing or replacing the super capacitor
module . . . . . . . . . . . . . . . . 122
Replacing the rear fan assembly . . . . . . 124
Replacing the heat sink and fan assembly. . . 126
Installing or replacing a memory module . . . 128
Installing or replacing a flex adapter . . . . . 130
Replacing the battery. . . . . . . . . . . 132
Replacing the Wi-Fi units . . . . . . . . . 133
Installing or removing the Wi-Fi antennas . . . 139
Replacing the keyboard or mouse . . . . . . 141
Completing the parts replacement. . . . . . 142
Chapter 10. Getting information,
help, and service . . . . . . . . . . . . 145
Information resources . . . . . . . . . . . . 145
Lenovo ThinkVantage Tools . . . . . . . . 145
Windows help system . . . . . . . . . . 145
Safety and Warranty . . . . . . . . . . . 145
Lenovo Web site. . . . . . . . . . . . . 145
Lenovo Support Web site . . . . . . . . . 146
Help and service . . . . . . . . . . . . . . 146
Using the documentation and diagnostic
program . . . . . . . . . . . . . . . . 146
Calling for service . . . . . . . . . . . . 146
Using other services . . . . . . . . . . . 147
Purchasing additional services . . . . . . . 147
Chapter 11. System memory
speed. . . . . . . . . . . . . . . . . . 149
Chapter 9. Installing or replacing
hardware . . . . . . . . . . . . . . . . 73
Handling static-sensitive devices . . . . . . . . 73
ii ThinkStation P500 and P700 User Guide
Appendix A. Regulatory
information . . . . . . . . . . . . . . . 151
Appendix B. WEEE and recycling
information . . . . . . . . . . . . . . . 155
Appendix D. ENERGY STAR model
information . . . . . . . . . . . . . . . 161
Appendix C. Restriction of
Hazardous Substances Directive
(RoHS) . . . . . . . . . . . . . . . . . 159
Appendix E. Notices . . . . . . . . . . 163
Index . . . . . . . . . . . . . . . . . . 165
© Copyright Lenovo 2014, 2015 iii
iv ThinkStation P500 and P700 User Guide
Read this first: Important safety information
This chapter contains the safety information that you must be familiar with.
Before using this manual
CAUTION:
Before using this manual, be sure to read and understand all the related safety information for this
product. Refer to the information in this section and the safety information in the Safety, Warranty, and
Setup Guide that you received with this product. Reading and understanding this safety information
reduces the risk of personal injury and damage to your product.
If you no longer have a copy of the Safety, Warranty, and Setup Guide, you can obtain a Portable Document
Format (PDF) version from the Lenovo
Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional
languages.
®
Support Web site at http://www.lenovo.com/support. The Lenovo
Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or
your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred
to as options. Replacement parts approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
customers to install options or replace CRUs. You must closely follow all instructions when installing or
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a
product are zero. Before you remove the covers from a product equipped with a power cord, always ensure
that the power is turned off and that the product is unplugged from any power source. For more information
on CRUs, refer to Chapter 9 “Installing or replacing hardware” on page 73. If you have any questions or
concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety.
CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.
CAUTION:
Before you open the computer cover, turn off the computer and wait several minutes until the
computer is cool.
© Copyright Lenovo 2014, 2015 v
Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer components and options.
Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or
CRU, do not open the static-protective package containing the part until the instructions direct you to install
it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions
to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the
edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective package containing the part
to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part
without setting it down. When this is not possible, place the static-protective packaging on a smooth, level
surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac
power cord for other devices.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm
other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that
can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power
adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short
circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can
eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such
as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
2
, or better. For
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ThinkStation P500 and P700 User Guide
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips
are used, the load should not exceed the power strip input rating. Consult an electrician for more information
if you have questions about power loads, power requirements, and input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged
or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of
electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet.
This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If
you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace
the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system
load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if
you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the
equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.
External devices
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) cables while
the computer power is on; otherwise, you might damage your computer. To avoid possible damage to
attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Heat and product ventilation
Computers, power adapters, and many accessories can generate heat when turned on and when batteries
are charging. Always follow these basic precautions:
• Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your
body for an extended period when the products are functioning or when the battery is charging. Your
computer, power adapter, and many accessories produce some heat during normal operation. Extended
contact with the body could cause discomfort or, potentially, a skin burn.
• Do not charge the battery or operate your computer, power adapter, or accessories near flammable
materials or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these features.
© Copyright Lenovo 2014, 2015 vii
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting
your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then
remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then
examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents,
and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating
your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic
area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions with
your desktop computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for
computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
• Do not install air filtration devices. They may interfere with proper cooling.
Operating environment
The optimal environment in which to use your computer is 10°C–35°C (50°F–95°F) with humidity ranging
between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F),
allow the cold computer to rise slowly to an optimal operating temperature of 10°C–35°C (50°F–95°F) before
use. This process could take two hours in extreme conditions. Failure to allow your computer to rise to an
optimal operating temperature before use could result in irreparable damage to your computer.
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and
microwave oven away from your computer because the strong magnetic fields generated by these
appliances can damage the monitor and data on the hard disk drive.
Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on
or in the computer or an attached device, a short circuit or other damage might occur.
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.
Laser compliance statement
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
viii
ThinkStation P500 and P700 User Guide
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Power supply statement
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
There are no serviceable parts inside these components. If you suspect a problem with one of these parts,
contact a service technician.
Cleaning and maintenance
Keep your computer and workspace clean. Shut down the computer and then disconnect the power cord
before cleaning the computer. Do not spray any liquid detergent directly on the computer or use any
detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then
wipe the computer surfaces.
© Copyright Lenovo 2014, 2015 ix
x ThinkStation P500 and P700 User Guide
Chapter 1. Product overview
This chapter provides the following information:
• Locations of connectors
• Locations of components
• Locations of parts on the system board
• Locations of internal drives
• Computer features
• Software programs provided by Lenovo
Locations
This section provides the following topics:
• “Locating connectors, controls, and indicators on the front of your computer” on page 1
• “Locating connectors on the rear of your computer” on page 2
• “Locating components” on page 4
• “Locating parts on the system board” on page 5
• “Locating internal drives” on page 8
• “Locating the machine type and model label” on page 9
Note: The components in your computer might look slightly different from the illustrations.
Locating connectors, controls, and indicators on the front of your computer
Figure 1. Front connector, control, and indicator locations
© Copyright Lenovo 2014, 2015 1
1 Optical drive eject/close button (some models)
3 Power indicator 4 Hard disk drive activity indicator
2 Power button
5 Diagnostic indicator
7 Diagnostic Universal Serial Bus (USB) 3.0 connector 8 USB 3.0 connectors (2)
9 Always On USB 3.0 connector
6 Secure Digital (SD) card reader slot
10 Headset connector
Note: The orientation of the ThinkStation® logo plate on the front of your computer is adjustable. When you
lay the computer on its side, you can slightly pull out the logo plate, turn it 90° counterclockwise, and then
push it back in.
Locating connectors on the rear of your computer
Your ThinkStation computer comes with one of the following rear panels. Some connectors on the rear of
your computer are color-coded to help you determine where to connect the cables on your computer.
ThinkStation P500
Figure 2. Rear connector locations
1 Audio line-out connector 2 Microphone connector
3 Personal System/2 (PS/2) keyboard connector 4 Serial connector
5 USB 2.0 connectors (4) 6 USB 3.0 connectors (4)
7 PCI card area (PCI cards available vary by model)
9 Security-lock slot
11 Ethernet connector 12 Padlock loop
13 PS/2 mouse connector
8 Power cord connector
10 Key-nest slots
14 Audio line-in connector
ThinkStation P700
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ThinkStation P500 and P700 User Guide
Figure 3. Rear connector locations
1 Audio line-out connector 2 Microphone connector
3 PS/2 keyboard connector 4 Serial connector
5 USB 2.0 connectors (4) 6 USB 3.0 connectors (4)
7 PCI card area (PCI cards available vary by model)
9 Security-lock slot
11 Ethernet connectors (2)
13 PS/2 mouse connector
8 Power cord connector
10 Key-nest slots
12 Padlock loop
14 Audio line-in connector
Note: For both ThinkStation P500 and ThinkStation P700 computers, one or more discrete graphics cards
might be installed in the Peripheral Component Interconnect (PCI) card area. Depending on your computer
model, the graphics cards might provide the following connectors:
• Digital Visual Interface (DVI) connector
• DisplayPort
• Mini DisplayPort
Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo
Audio line-out connector Used to send audio signals from the computer to external devices, such as powered
®
connector
Connector
®
connector
Description
system. When you attach an external audio device, a cable is connected between
the audio line-out connector of the device and the audio line-in connector of the
computer.
stereo speakers (speakers with built-in amplifiers), headphones, multimedia
keyboards, or the audio line-in connector on a stereo system or other external
recording device.
DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices
that use a DisplayPort connector.
Chapter 1. Product overview 3
Connector
DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI monitor connector.
Ethernet connector Used to attach an Ethernet cable for a local area network (LAN).
Note: To operate the computer within Federal Communications Commission(FCC)
Class B limits, use a Category 5 Ethernet cable.
Microphone connector Used to attach a microphone to your computer when you want to record sound or if
you use speech-recognition software.
Mini DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices
that use a mini DisplayPort connector. The mini DisplayPort connector is a
miniaturized version of a DisplayPort connector.
Description
PS/2 keyboard connector
(optional)
PS/2 mouse connector
(optional)
Serial connector Used to attach an external modem, a serial printer, or other devices that use a 9-pin
USB 2.0 connector Used to attach a device that requires a USB 2.0 connection, such as a keyboard, a
USB 3.0 connector Used to attach a device that requires a USB 2.0 or 3.0 connection, such as a
Used to attach a keyboard that uses a PS/2 keyboard connector.
Used to attach a mouse, a trackball, or other pointing devices that use a PS/2
mouse connector.
serial connector.
mouse, a scanner, a printer, or a personal digital assistant (PDA).
keyboard, a mouse, a scanner, a printer, or a PDA.
Locating components
Notes:
• Depending on the model, your computer might look slightly different from the illustration.
• To remove the computer cover, see “Removing the computer cover” on page 73.
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ThinkStation P500 and P700 User Guide
Figure 4. Component locations
1 Heat sink and fan assemblies (amount varies by model) 2 Memory modules (amount varies by model)
3 Cover presence switch (also called intrusion switch) 4 Optical drive, flex module, or front-access storage
enclosure (amount and combination vary by model)
5 Front fan assembly (some models)
6 Hard disk drives, hybrid drives, or solid-state drives
(amount and combination vary by model)*
7 Flex adapter (some models)
9 Direct cooling air baffle*
11 Rear fan assemblies*
8 Power supply module
10 PCI card (some models)
Locating parts on the system board
Note: Your computer comes with one of the following system boards.
ThinkStation P500
Chapter 1. Product overview 5
Figure 5. System board part locations
1 Front audio connector 2 Internal speaker connector
3 Optical drive fan connector
5 Memory slot 6 Memory slot
7 Memory slot
4 Memory slot
8 Cover presence switch connector (Intrusion switch
connector)
9 Thermal sensor 10 Microprocessor
11 Memory slot 12 Memory slot
13 Memory slot 14 Memory slot
15 Flex adapter slot
17 Front fan connector
16 4-pin power connectors (2)
18 Clear CMOS (Complementary Metal Oxide
Semiconductor) /Recovery jumper
19 Front-access storage enclosure control connector 20 4-pin power connector
21 Thunderbolt™ connector
23 Hard disk drive activity indicator connector (used only
22 Front USB connector
24 Front-access storage enclosure control connector
with a 9364 RAID card)
25 SATA 3.0 connector 26 SATA 3.0 connector
27 SATA 3.0 connector 28 SATA 3.0 connector
29 SATA 3.0 connector 30 SATA 3.0 connector
6 ThinkStation P500 and P700 User Guide
31 29-in-1 card reader connector 32 Battery
33 Front panel connector
35 Power supply connector
37 PCI card slot 38 PCI Express 3.0 x16 graphics card slot
39 PCI Express 2.0 x1 slot 40 PCI Express 3.0 x16 graphics card slot
41 PCI Express 3.0 x4 card slot
43 Microprocessor fan connector 44 Rear fan connector
34 eSATA connector
36 PCI Express 2.0 x4 card slot
42 Rear fan connector
ThinkStation P700
Figure 6. System board part locations
1 Front audio connector 2 Internal speaker connector
3 Rear fan connector
4 Cover presence switch connector (Intrusion switch
connector) (some models)
5 Memory slot 6 Memory slot
7 Memory slot
9 Microprocessor 1 10 Memory slot
11 Memory slot 12 Memory slot
13 Thermal sensor 14 Flex adapter slot
15 Internal-storage-drive activity indicator connector
8 Microprocessor fan connector 1
16 4-pin power connector
(used only with a 9364 RAID card)
Chapter 1. Product overview 7
17 Clear CMOS (Complementary Metal Oxide
Semiconductor) /Recovery jumper
18 4-pin power connector
19 Optical-drive fan connector
21 SATA 3.0 connector 22 SATA 3.0 connector
23 Front fan connector
25 4-pin power connector 26 29-in-1 card reader connector
27 Thunderbolt connector 28 Front panel connector
29 Front USB 3.0 connector 30 SATA 3.0 connector
31 eSATA connector 32 SATA 3.0 connector
33 SATA 3.0 connector 34 SATA 3.0 connector
35 Battery 36 Power supply connector
37 PCI Express 2.0 x4 card slot 38 PCI card slot
39 PCI Express 3.0 x16 graphics card slot 40 PCI Express 3.0 x8 slot
41 PCI Express 3.0 x16 graphics card slots (2)
43 Memory slot 44 Memory slot
45 Memory slot 46 Microprocessor 2
47 Microprocessor fan connector 2
49 Memory slot 50 Memory slot
20 Front-access storage enclosure control connector
24 Front-access storage enclosure control connector
42 Rear fan connector
48 Memory slot
Locating internal drives
Internal drives are devices that your computer uses to read and store data. You can add drives to your
computer to increase storage capacity and enable your computer to read other types of media. Internal
drives are installed in bays.
When you install or replace an internal drive, note the type and size of the drive that each bay supports and
correctly connect the required cables. Refer to the appropriate section in “Installing or replacing hardware”
on page 73 for instructions on how to install or replace internal drives for your computer.
The following illustration shows the locations of the drive bays.
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ThinkStation P500 and P700 User Guide
Figure 7. Drive bay locations
1 Card reader (for an SD card)
2 Optical drive bays (2) (for an optical drive, a flex module, or a front-access storage enclosure)
3 Storage drive bays (4) (for a hard disk drive, a hybrid drive, or a solid-state drive)
Locating the machine type and model label
The machine type and model label identifies your computer. When you contact Lenovo for help, the machine
type and model information helps support technicians to identify your computer and provide faster service.
The machine type and model label is attached on the front of your computer as shown.
Chapter 1. Product overview 9
Figure 8. Machine type and model label
Features
This section introduces the computer features. The information covers a variety of models.
Microprocessor
To view the microprocessor information of your computer, do the following:
• On the Microsoft Windows 7 operation system, click Start, right-click Computer, and select Properties
to view the information.
• On the Microsoft Windows 8.1 operating system, go to the desktop and move your pointer to the top-right
or bottom-right corner of the screen to display the charms. Then click Settings ➙ PC info to view the
information.
• On the Microsoft Windows 10 operating system, click the Start button to open the Start menu. Then, click
Settings ➙ System ➙ About to view the information.
Memory
To determine the amount of memory installed on your computer, do the following:
• On the Microsoft Windows 7 operation system, click Start, right-click Computer, and select Properties
to view the information.
• On the Microsoft Windows 8.1 operating system, go to the desktop and move your pointer to the top-right
or bottom-right corner of the screen to display the charms. Then click Settings ➙ PC info to view the
information.
• On the Microsoft Windows 10 operating system, click the Start button to open the Start menu. Then, click
Settings ➙ System ➙ About to view the information.
• For ThinkStation P500: Up to eight double data rate 4 (DDR4) error correction code (ECC) unbuffered dual
inline memory modules (UDIMMs), DDR4 ECC registered DIMMs (RDIMMs), or DDR4 ECC load-reduced
DIMMs (LRDIMMs).
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ThinkStation P500 and P700 User Guide
• For ThinkStation P700: Up to 12 DDR4 ECC UDIMMs, DDR4 ECC RDIMMs, or DDR4 ECC LRDIMMs.
For more information, see “Installing or replacing a memory module” on page 128.
Internal drives
• Card reader
• Hard disk drive
• Hybrid drive (available on some models)
• Optical drive (available on some models)
• Solid-state drive (available on some models)
Video features
• PCI Express x16 graphics card slots on the system board for a discrete graphics card
• Video connectors on a discrete graphics card:
– DVI connector (available on some models)
– DisplayPort connector (available on some models)
– Mini DisplayPort connector (available on some models)
Audio features
• Integrated audio controller supports the following connectors and devices on your computer:
– Audio line-in connector
– Audio line-out connector
– Headset connector
– Internal speaker
– Microphone connectors
Input/Output (I/O) features
• 100/1000 Mbps Ethernet connector
• 9-pin serial connector
• Audio connectors (audio line-in connector, audio line-out connector, microphone connector, and headset
connector)
• Display connectors (DisplayPort connector, DVI connector, and Mini DisplayPort connector) (vary by
graphics card)
• PS/2 keyboard connector
• PS/2 mouse connector
• USB connectors
For more information, see “Locating connectors, controls, and indicators on the front of your computer” on
page 1 and “Locating connectors on the rear of your computer” on page 2.
Expansion
• Card reader slot
• Hard disk drive bays
• Flex adapter slot
• Memory slots
Chapter 1. Product overview 11
• Optical drive bays
• PCI card slot
• PCI Express x1 card slot (available on ThinkStation P500 only)
• PCI Express x4 card slots
• PCI Express x8 card slots
• PCI Express x16 graphics card slots
For more information, see “Locating internal drives” on page 8 and “Locating parts on the system board” on
page 5.
Power supply
Your computer comes with one of the following power supplies:
• 490-watt automatic voltage-sensing power supply
• 650-watt automatic voltage-sensing power supply
• 850-watt automatic voltage-sensing power supply
System management features
• Ability to store power-on self-test (POST) hardware test results
• Desktop Management Interface (DMI)
Desktop Management Interface provides a common path for users to access information about all
aspects of a computer, including processor type, installation date, attached printers and other peripherals,
power sources, and maintenance history.
• ErP LPS compliance mode
The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the
consumption of electricity when your computer is in sleep or off mode. For more information, see
“Enabling ErP LPS compliance mode” on page 38.
• Intel
®
Standard Manageability (ISM)
Intel Standard Manageability is hardware and firmware technology that builds certain functionality into
computers in order to make them easier and less expensive for businesses to monitor, maintain, update,
upgrade, and repair.
• Intel Active Management Technology (AMT)
Intel Active Management Technology is a hardware and firmware technology that builds certain
functionality into computers in order to make them easier and less expensive for businesses to monitor,
maintain, update, upgrade, and repair.
• Intel Rapid Storage Technology enterprise (RSTe)
Intel RSTe is a device driver that provides support for SATA or SAS RAID 0, 1, 5, and 10 arrays on specific
Intel chipset system boards to enhance hard disk drive performance.
• Preboot Execution Environment (PXE)
The Preboot Execution Environment is an environment to start computers using a network interface
independent of data storage devices (such as the hard disk drive) or installed operating systems.
• System Management (SM) Basic Input/Output System (BIOS) and SM software
The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or
application to store and retrieve information specific about the computer in question.
• Wake on LAN
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ThinkStation P500 and P700 User Guide
Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or
woken up by a network message. The message is usually sent by a program running on another computer
on the same local area network.
• Windows Management Instrumentation (WMI)
Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an
operating system interface through which instrumented components provide information and notification.
Security features
• Ability to enable and disable a device
• Ability to enable and disable USB connectors individually
• Computrace Agent software embedded in firmware
• Cover presence switch (also called intrusion switch)
• Keyboard with fingerprint reader (shipped with some models)
• Power-on Password (POP), administrator password, and Hard Disk Password to deter unauthorized use
of your computer
• Startup sequence control
• Startup without keyboard or mouse
• Support for a Kensington-style cable lock
• Support for a padlock
• Trusted Platform Module (TPM)
For more information, see Chapter 4 “Security” on page 31.
Preinstalled operating system
Your computer is preinstalled with one of the following operating systems:
• Windows 7
• Windows 8.1
• Windows 10
Operating systems, certified or tested for compatibility (varies by model type)
The operating systems listed here are being certified or tested for compatibility at the time this publication
goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer
following the publication of this manual. This list is subject to change. To determine if an operating system
has been certified or tested for compatibility, check the Web site of the operating system vendor.
• Linux
®
Specifications
This section lists the physical specifications for your computer.
Chapter 1. Product overview 13
Dimensions
Width: 175 mm (6.89 inches)
Height: 446 mm (17.56 inches)
Depth: 485 mm (19.09 inches)
Weight
Maximum configuration as shipped: 24 kg (52.91 lb)
Environment
• Air temperature:
Operating: From 10°C (50°F) to 35°C (95°F)
Storage in original shipping package: From -40°C (-40°F) to 60°C (140°F)
Storage without package: From -10°C (14°F) to 60°C (140°F)
• Humidity:
Operating: 20%–80% (non-condensing)
Storage: 20%–90% (non-condensing)
• Altitude:
Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)
Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft)
Electrical input
Input voltage: From 100 V ac to 240 V ac
Input frequency: 50/60 Hz
Lenovo programs
Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the
Windows operating system preinstalled, the programs might vary.
Accessing a program on your computer
Note: For Windows 7, some of the Lenovo programs might be ready to be installed, so you need to install
them manually. Then, you can access and use these programs. To install such a program, open the Lenovo
ThinkVantage
instructions under greyed-out icons to locate the icon for the desired program. Double-click the icon to install
the program.
To access a program on your computer, do one of the following:
• For Windows 7 or Windows 10:
– From Windows Search:
– From the Start menu or Control Panel:
®
Tools program, and then click View ➙ Tiles to view the program icons. Follow the
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu, and then type the program name
into the search box.
– For Windows 10: Type the program name into the search box next to the Start button.
2. In the search results, click the name of the desired program to launch the program.
1. Click the Start button to open the Start menu. Then, click the name of the desired program to
launch the program.
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ThinkStation P500 and P700 User Guide
2. If the program name is not displayed, click All Programs for Windows 7 or All apps for Windows
10 to display the program list. From the list or a folder in the list, click the name of the desired
program to launch the program.
3. If the program name is not displayed on the Start menu, access the program from Control Panel.
a. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel on the Start menu.
– For Windows 10: Right-click the Start button to open the Start context menu, and then click
Control Panel.
b. View Control Panel by Large icons or Small icons, and then click the name of the desired
program to launch the program.
• For Windows 8.1:
1. Press the Windows key
the program.
2. If you cannot find the program you need, click the arrow icon
screen to go to the Apps screen. Find the desired program in the apps list or search for it from the
search box in the top-right corner of the screen.
to go to the Start screen. Click the name of the desired program to launch
in the bottom-left corner of the
An introduction to Lenovo programs
This topic provides a brief introduction to some Lenovo programs.
Note: Depending on your computer model, some of the programs might not be available.
• Fingerprint Manager Pro or ThinkVantage Fingerprint Software (for Windows 7 and Windows 8.1)
The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and
associate it with your power-on password, hard disk password, and Windows password. As a result,
fingerprint authentication can replace passwords and enable simple and secure user access. A fingerprint
reader keyboard is available with select computers or can be purchased for computers that support this
option.
• Lenovo ID (for Windows 10)
The Lenovo ID program enables you to create your Lenovo ID and access all supported Lenovo programs
and web portals with single sign-on.
• Lenovo Device Experience or Lenovo PC Experience (for Windows 10)
The Lenovo Device Experience or Lenovo PC Experience program helps you work more easily and
securely. The program provides easy access to Lenovo ThinkVantage Tools or Lenovo Tools, important
settings and information about your computer, the Lenovo Support Web site, and so on.
• Lenovo Companion (for Windows 8.1 and Windows 10)
Your computer’s best features and capabilities should be easy to access and understand. With Lenovo
Companion, they are. Use Lenovo Companion to do the following:
– Optimize your computer’s performance, monitor your computer’s health, and manage system updates.
– Access your user guide, check warranty status, and view accessories customized for your computer.
– Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles
and blogs from trusted sources.
Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do
with your computer.
• Lenovo Solution Center (for Windows 7, Windows 8.1 and Windows 10)
Chapter 1. Product overview 15
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
• Lenovo Support (for Windows 8.1)
The Lenovo Support program enables you to register your computer with Lenovo and check the computer
health condition and battery status. The program also enables you to download and view user manuals for
your computer, get the warranty information, and explore help and support information.
• Lenovo ThinkVantage Tools (for Windows 7)
The Lenovo ThinkVantage Tools program provides easy access to various tools to help you work more
easily and securely.
• Lenovo Tools (for Windows 8.1)
The Lenovo Tools program guides you to a host of information sources and provides easy access to
various tools to help you work more easily and securely.
• Recovery Media (for Windows 7)
The Recovery Media program enables you to restore the contents of the hard disk drive to the factory-
default settings.
• Rescue and Recovery (for Windows 7)
The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-
recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even
if you cannot start the Windows operating system.
• System Update (for Windows 7 and Windows 8.1)
The System Update program helps you keep the software on your computer up-to-date by downloading
and installing software update packages. Examples of these software update packages include Lenovo
programs, device drivers, UEFI BIOS updates, and other third-party programs.
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ThinkStation P500 and P700 User Guide
Chapter 2. Using your computer
This chapter provides information about the following topics:
• “Registering your computer” on page 17
• “Using Windows shortcut keys” on page 17
• “Using fingerprint authentication” on page 17
• “Using the wheel mouse” on page 18
• “Setting the computer volume” on page 19
• “Using a disc” on page 19
• “Navigating among screens on the Windows 8.1 operating system” on page 20
• “Accessing Control Panel on the Windows 8.1 operating system” on page 22
• “Frequently asked questions” on page 22
Registering your computer
When you register your computer with Lenovo, you enter required information into a Lenovo database. The
information enables Lenovo to contact you when there is a recall or other severe problem and provide
quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and
services to registered users.
To register your computer with Lenovo, go to
the screen.
http://www.lenovo.com/register and follow the instructions on
Using Windows shortcut keys
Both the standard keyboard and the fingerprint reader keyboard provide three special shortcut keys that you
can use with your Microsoft Windows operating system.
• The two Windows logo keys
Windows 7 or Windows 10 operating system, press the Windows logo key
the Windows 8.1 operating system, press the Windows logo key
workspace and the Start screen. The style of the Windows logo varies depending on the keyboard type.
• The context-menu key
context-menu key opens the context menu for the active program, icon, or object.
Note: You can use the mouse or the Up and Down arrow keys to highlight menu selections.
are located beside the Alt key on either side of the spacebar. On the
to open the Start menu. On
to switch between the current
is located next to the Ctrl key on the right side of the Spacebar. Pressing the
Using fingerprint authentication
If your keyboard has a fingerprint reader, you can use fingerprint authentication to replace passwords for
simple and secure user access. To use fingerprint authentication, first enroll your fingerprints and associate
them with your passwords (such as the power-on password, hard disk password, and Windows password).
Use the fingerprint reader and the fingerprint program to complete this procedure.
To use fingerprint authentication, do one of the following:
© Copyright Lenovo 2014, 2015 17
• For Windows 7 or Windows 8.1: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software
program provided by Lenovo. To open the program, see “Accessing a program on your computer” on
page 14. For more information about using the program, refer to the help system of the program.
• For Windows 10: Use the fingerprint tool provided by Windows. Click the Start button to open the Start
menu, and then click Settings ➙ Accounts ➙ Sign-in options. Follow the instructions on the screen.
To use the fingerprint reader, refer to the documentation shipped with the fingerprint keyboard or located on
the Lenovo Support Web site at
http://www.lenovo.com/support/keyboards.
Using the wheel mouse
The wheel mouse has the following controls:
1 Primary mouse button: Use this button to select or start a program or menu item.
2 Wheel: Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the
wheel controls the direction of the scrolling action.
3 Secondary mouse button: Use this button to display a menu for the active program, icon, or object.
You can switch the function of the primary and secondary mouse buttons and change other default behavior
through the Mouse Properties window. To open the Mouse Properties window, go to Control Panel, view
Control Panel by large icons or small icons, and then click Mouse.
Managing power
Power management reduces the power consumption of certain components of the computer such as the
system power supply, processor, hard disk drives, and some monitors.
Advanced configuration and power interface (ACPI) BIOS
Being an ACPI BIOS system, the operating system is allowed to control the power management features of
the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all
operating systems support ACPI BIOS mode.
Automatic Power-on features
The Automatic Power-On features within the Power Management menu allow you to enable and disable
features that turn on the computer automatically.
• Wake Up on Alarm: You can specify a date and time at which the computer will be turned on
automatically. This can be either a single event or a daily event.
• Wake on LAN: If the computer has a properly configured token-ring or Ethernet LAN adapter card that is
Wake on LAN-enabled and there is remote network management software, you can use the Wake on LAN
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ThinkStation P500 and P700 User Guide
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