Lenovo ThinkStation P310 User guide [en, sh, uk, zh]

ThinkStationP310
UserGuide

MachineTypes:30AUand30AV

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read

thisfirst:Importantsafetyinformation”onpagev

andAppendixG“Notices”onpage121.

ThirdEdition(November2016)

©CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents

Readthisfirst:Importantsafety

information...............v

Beforeusingthismanual............v

Serviceandupgrades.............v

Staticelectricityprevention...........vi

Powercordsandpoweradapters........vi

Extensioncordsandrelateddevices.......vi

Plugsandoutlets..............vii

Externaldevices..............vii

Heatandproductventilation.........vii

Operatingenvironment...........viii

Lasercompliancestatement.........viii

Powersupplystatement............ix

Cleaningandmaintenance...........ix

Chapter1.Productoverview......1

Hardwarelocations..............1

Frontview................1

Rearview................3

Computercomponents..........5

Partsonthesystemboard.........6

Internaldrives..............7

Machinetypeandmodellabel........8

Computerfeatures..............9

Computerspecifications...........12

Programs.................12

Accessingaprogramonyourcomputer...12

Installingaprogramthatisreadytobe

installed(Windows7only)........13

AnintroductiontoLenovoprograms....13

Chapter2.Usingyourcomputer...15

Registeringyourcomputer..........15

Settingthecomputervolume.........15

Usingadisc................15

Guidelinesaboutusingtheopticaldrive...15

Handlingandstoringadisc........16

Playingandremovingadisc.......16

Recordingadisc............16

Connectingtoanetwork...........17

ConnectingtoanEthernetLAN......17

ConnectingtoawirelessLAN.......17

ConnectingtoaBluetooth-enableddevice..18

Chapter3.Y ouandyourcomputer..19

Arrangingyourworkspace..........19

Glareandlighting............19

Aircirculation.............19

Electricaloutletlocationsandcablelengths.19

Comfort...............19

Accessibilityinformation...........20

Cleaningyourcomputer...........23

Maintenance...............23

Basicmaintenancetips.........23

Goodmaintenancepractices.......23

Keepingyourcomputercurrent......24

Movingyourcomputer...........25

Chapter4.Security..........27

Lockingyourcomputer...........27

Attachingapadlock...........27

AttachingaKensington-stylecablelock...28

Attachingacablelock..........28

Viewingandchangingsecuritysettingsinthe

SetupUtilityprogram............29

UsingpasswordsandWindowsaccounts....29

Usingfingerprintauthentication........29

Usingfirewalls...............29

Protectingdataagainstviruses........30

ComputraceAgentsoftwareembeddedin

firmware.................30

TrustedPlatformModule(TPM)........30

Chapter5.Advancedconfiguration..31

UsingtheSetupUtilityprogram........31

StartingtheSetupUtilityprogram.....31

ChangingthedisplaylanguageoftheSetup

Utilityprogram.............31

Enablingordisablingadevice.......31

Enablingordisablingtheautomaticpower-on

ofyourcomputer............32

EnablingordisablingtheErPLPScompliance

mode................32

Switchingbetweenbetteracousticandbetter

thermalperformance..........33

Enablingordisablingthesystemrecord

thermalalertlogs............33

Enablingordisablingtheconfigurationchange

detection...............33

ChangingtheBIOSsettingsbeforeinstallinga

newoperatingsystem..........34

Usingthecoverpresenceswitch......34

UsingBIOSpasswords.........34

Selectingastartupdevice........36

ExitingtheSetupUtilityprogram......37

UpdatingandrecoveringtheBIOS.......37

©CopyrightLenovo2016

i

UpdatingtheBIOS...........37

RecoveringfromaBIOSupdatefailure...37

ConfiguringRAID..............38

RAIDLevel..............38

ConfiguringthesystemBIOStoenableSATA

RAIDfunctionality............38

CreatingRAIDvolumes.........39

DeletingRAIDvolumes.........39

Resettingdiskstonon-RAID.......39

Chapter6.T roubleshooting,

diagnostics,andrecovery......41

Basicprocedureforresolvingcomputer

problems.................41

Troubleshooting..............41

Startupproblems............41

Audioproblems............42

CDorDVDproblems..........43

Intermittentproblems..........44

Storagedriveproblems.........44

Networkingproblems..........45

Performanceproblems..........47

Serialconnectorcannotbeaccessed....48

MyUSBconnectorscannotbeaccessed..48

Softwareanddriverproblems.......48

Diagnostics................49

LenovoSolutionCenter.........49

Recoveryinformation............49

RecoveryinformationforWindows7....49

RecoveryinformationforWindows10....50

Chapter7.Installingorreplacing

hardware...............53

Handlingstatic-sensitivedevices.......53

Installingorreplacinghardware........53

Installingexternaloptions........53

Removingthecomputercover.......54

Removingandreinstallingthefrontbezel..54
Installingorreplacingamemorymodule...56

InstallingorreplacingaPCIcard......58

InstallingorreplacinganM.2solid-state

drive.................60

Replacingthebattery..........63

Installingorreplacinganopticaldrive....64

Installingorreplacingadeviceinthe5.25-inch

flexmodule..............67

Installingorreplacingaharddiskdriveinthe

front-accessstorageenclosure......74

Installingorreplacingadeviceinthe
optical/storagecombinationenclosure...77

Installingorreplacingthesolid-statedrive..80
Replacingtheheatsinkandfanassembly..84

Replacingthepowersupplyassembly...86

Replacingtheprimaryharddiskdrive....92

Replacingthesecondaryharddiskdrive...94

Completingthepartsreplacement.....98

Chapter8.Gettinginformation,help,

andservice.............101

Informationresources............101

Accessingtheuserguideinvarious

languages...............101

Windowshelpsystem..........101

Safetyandwarranty...........101

LenovoWebsite............101

LenovoSupportWebsite.........102

Frequentlyaskedquestions........102

Helpandservice..............102

Callingforservice............102

Usingotherservices..........103

Purchasingadditionalservices......103

AppendixA.Systemmemory

speed................105

AppendixB.Supplemental
informationabouttheUbuntu

operatingsystem..........107

AppendixC.Regulatory

information.............109

Exportclassificationnotice..........109

Electronicemissionsnotices.........109

FederalCommunicationsCommission

DeclarationofConformity........109

Eurasiancompliancemark..........111

Brazilaudionotice.............111

Mexicowireless-radiocomplianceinformation..111

Additionalregulatoryinformation.......112

AppendixD.WEEEandrecycling

information.............113

ImportantWEEEinformation.........113

RecyclinginformationforJapan........113

RecyclinginformationforBrazil........114

BatteryrecyclinginformationforTaiwan.....114

BatteryrecyclinginformationfortheEuropean

Union..................115

AppendixE.RestrictionofHazardous

SubstancesDirective(RoHS)....117

EuropeanUnionRoHS...........117

TurkishRoHS...............117

UkraineRoHS...............117

iiThinkStationP310UserGuide

IndiaRoHS................117

ChinaRoHS................118

TaiwanRoHS...............118

AppendixF .ENERGYSTARmodel

information.............119

AppendixG.Notices.........121

Trademarks................122

©CopyrightLenovo2016

iii

ivThinkStationP310UserGuide

Readthisfirst:Importantsafetyinformation

Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.

Beforeusingthismanual

CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo
SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional
languages.

®

SupportWebsiteathttp://www.lenovo.com/support.TheLenovo

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure
thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formoreinformation
onCRUs,refertoChapter7“Installingorreplacinghardware”onpage53
concerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.

CAUTION:

.Ifyouhaveanyquestionsor

Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

©CopyrightLenovo2016

v

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscandamagethepart.WhenyouunpackanoptionorCRU,do
notopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

2

,orbetter.For

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips

viThinkStationP310UserGuide

areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orconnecteddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile
thecomputerpowerison;otherwise,youmightdamageyourcomputer.T oavoidpossibledamageto
connecteddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:

•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Y our
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.

•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.

•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.

Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating

©CopyrightLenovo2016

vii

yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.

•Donotrestrictorblockanyventilationopenings.

•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).

•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C–35°C(50°F–95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataonthestoragedrive.

Donotplaceanybeveragesontopoforbesidethecomputerorotherconnecteddevices.Ifliquidisspilled
onorinthecomputeroraconnecteddevice,ashortcircuitorotherdamagemightoccur.

Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lasercompliancestatement

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

viiiThinkStationP310UserGuide

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.

©CopyrightLenovo2016

ix

xThinkStationP310UserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:

•“Hardwarelocations”onpage1

•“Computerfeatures”onpage9

•“Computerspecifications”onpage12

•“Programs”onpage12

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofyourcomputerhardware.

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Frontview

Figure1.Frontview

1Optical-driveeject/closebutton

3Powerbutton4Hard-disk-driveactivityindicator

5USB3.0connector

7Headphoneconnector

9Cardreader

©CopyrightLenovo2016

2Powerindicator

6Microphoneconnector

8USB3.0connector

1

1Optical-driveeject/closebutton

Usedtoejectthetrayoftheopticaldriveoutofthedrive.Afteryouinsertadiscintothetray,pressthe
eject/closebuttontoclosethetray.

2Powerindicator

Usedtoindicatethepowerstatus.Ifyourcomputerisunresponsive,youcanturnoffthecomputerby
pressingandholdingthepowerbuttonforfourormoreseconds.

3Powerbutton

Usedtoturnonyourcomputer.Youcanusethepowerbuttontoturnoffyourcomputeronlywhenyou
cannotuseanyWindowsshutdownproceduretoturnoffyourcomputer.

4Hard-disk-driveactivityindicator

Usedtoindicatethestatusoftheinternalstoragedrives(suchasharddiskdrivesorsolid-statedrives).
Whentheindicatorison,thestoragedrivesarereadyforuse,ordataisbeingtransmitted.Whenthe
computerisonbuttheindicatorisoff,thestoragedrivesdonotworkproperlyorotherproblemsoccur.

58USB3.0connector

UsedtoconnectaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,orprinter.

6Microphoneconnector

Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordsoundsthrough
speech-recognitionsoftware.

7Headphoneconnector

Usedtoconnectaheadphonetoyourcomputer.Youcanusetheheadphonetolistentothesoundsfrom
yourcomputerwithoutdisturbingothers.

9Cardreader

Usedtoinsertasupportedcard-shapedstoragemediumtoreadthedataonthemedium.

2ThinkStationP310UserGuide

Rearview

Figure2.Rearview

1Power-cordconnector

3Serialconnector4DisplayPort

5USB3.0connectors(4)6USB2.0connectors(2)

7Microphoneconnector8Audioline-outconnector

9Audioline-inconnector

2VGAconnector

®

connectors(2)

10PCI/PCI-Expresscardarea(differentcardsprovide

differentconnectors)

11Optionalserialconnector

13Cable-lockslots(2)14PS/2keyboardandmouseconnectors(somemodels)

15Security-lockslot

1Power-cordconnector

12Ethernetconnector

16Padlockloop

Usedtoconnectthepowercordtoyourcomputerforpowersupply.

2VGAconnector

UsedtoattachaVideoGraphicsArray(VGA)monitororotherdevicesthatuseaVGAconnector.

3Serialconnector

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserialconnector.

4DisplayPortconnector

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatuseaDisplayPort
connector.

Chapter1.Productoverview3

5USB3.0connector

UsedtoattachadevicethatrequiresaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storage
drive,orprinter.IfyouhavemorethaneightUSBdevices,youcanpurchaseaUSBhub,whichyoucan
usetoconnectadditionalUSBdevices.

6USB2.0connector

UsedtoattachaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,orprinter.If
youhavemorethaneightUSBdevices,youcanpurchaseaUSBhub,whichyoucanusetoconnect
additionalUSBdevices.

7Microphoneconnector

Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.

8Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspoweredstereospeakers
(speakerswithbuilt-inamplifiers),headphones,multimediakeyboards,ortheaudioline-inconnectorona
stereosystemorotherexternalrecordingdevice.

9Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattachan
externalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedeviceandthe
audioline-inconnectorofthecomputer.

10PCI/PCI-Expresscardarea(differentcardsprovidedifferentconnectors)

Toimprovetheoperatingperformanceofyourcomputer,youcaninstallorreplacePCIcardsorPCIExpress
cardsinthisarea.Dependingonyourcomputermodel,thecardsinstalledinthisareamightvary.

Note:Adiscretegraphicscard,anetworkinterfacecard,oranaudiocardcanbeinstalledintheappropriate
PeripheralComponentInterconnect(PCI)orPCIExpresscardslot.Ifsuchacardisinstalled,ensurethatyou
usetheconnectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.

12Ethernetconnector

UsedtoattachanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea
Category5eorbetterEthernetcable.

13Cable-lockslots(2)

Usedtosecurecertaincables.See“Attachingacablelock”onpage28.

14PS/2keyboardandmouseconnectors(availableonsomemodels)

Usedtoattachakeyboard,amouse,atrackball,orotherpointingdevicesthatusesaPersonalSystem/2
(PS/2)keyboardconnector.

4ThinkStationP310UserGuide

15Security-lockslot

UsedtoattachaKensington-stylecablelock.See“AttachingaKensington-stylecablelock”onpage28.

16Padlockloop

Usedtoinstallapadlock.See“Attachingapadlock”onpage27

.

Computercomponents

Thefollowingillustrationshowsthelocationsofthevariouscomponentsinyourcomputer.Toremovethe
computercover,see“Removingthecomputercover”onpage54.

Figure3.Computercomponent

1Heatsinkandfanassembly

3Memorymodules

5Cardreader6FrontaudioandUSBassembly

7Frontbezel

9Thermalsensor10Internalspeaker

11Coverpresenceswitch(Intrusionswitch)(some

2Powersupplyassembly

4Opticaldrive(somemodels)

8Systemfan

12Harddiskdrive

models)

13PCIcard(somemodels)

14Heatsinkfanduct

Chapter1.Productoverview5

Partsonthesystemboard

Thefollowingillustrationshowsthelocationsofthepartsonthesystemboard.

Figure4.Partsonthesystemboard

1PS/2keyboardandmouseconnector

3Microprocessor

5Battery

7Memoryslot2(DIMM2)8Memoryslot3(DIMM3)

9Memoryslot4(DIMM4)

1110-pinpowerconnector

134-pinSA TApowerconnectors

15Parallelconnector

17SATAconnectors

19USBhardwaredisableheader20Frontbezelconnector(forconnectingLEDindicators

24-pinpowerconnector

4Microprocessorfanconnector

6Memoryslot1(DIMM1)

10Thermalsensorconnector

12Hard-disk-drivefanconnector

14Thunderbolt™connector

16eSATAconnector

18Powerfanconnector

andthepowerbutton)

21FrontUSB3.0connector(forconnectingUSB

connectorsonthefrontpanel)

23ClearCMOS(ComplementaryMetalOxide

22USB2.0connectors(forconnectingfrontUSB2.0

connector,cardreaderconnector,orBluetoothconnector)

24Serial(COM2)connector

Semiconductor)/Recoveryjumper

25Internalspeakerconnector26Frontaudioconnector

27PCIExpressx1cardslot228PCIExpressx16cardslot(negotiablelinkwidthx4,

x1)

6ThinkStationP310UserGuide

29PCIExpressx1cardslot130PCIExpressx16cardslot(graphiccardavailableon

somemodels)

31Systemfanconnector32Coverpresenceswitchconnector(intrusionswitch

connector)

Internaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou
caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe
appropriatesectionin“Installingorreplacinghardware”onpage53
replaceinternaldrivesforyourcomputer.

Thefollowingillustrationshowsthelocationsofthedrivebays.

forinstructionsonhowtoinstallor

Figure5.Drive-baylocations

1Optical-drivebay

Theoptical-drivebaysupportsthefollowingdevices.Dependingonyourcomputermodel,oneofthem
mightbeinstalled:

•Opticaldrive

•5.25-inchflexmoduleequippedwithsomeorallofthefollowingcomponents:

–Slimopticaldrive
–Cardreader
–eSATAconnector
–IEEE1394connector

Chapter1.Productoverview7

•Flexstorageenclosure

•Front-accessstorageenclosure

•Optical/storagecombinationenclosure(slimopticaldriveplusstoragedrive)

2Card-readerbay

Acardreadermightbeinstalledinthisbay.

3Secondaryhard-disk-drivebay

A2.5-inchharddiskdriveorsolid-statedrivemightbeinstalledinthisbay.

4Primaryhard-disk-drivebay

A3.5-inchharddiskdrive,3.5-inchhybriddrive,or2.5-inchsolid-statedrivemightbeinstalledinthisbay.

5PCIExpresscardslots

PCIExpresssolid-statedrivesorotherPCIcardsmightbeinstalledintheslots.

Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

Figure6.Machinetypeandmodellabel

8ThinkStationP310UserGuide

Computerfeatures

Foryourspecificcomputermodel,somefeaturesmightvaryornotapply.

Informationaboutyourcomputer

•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:Right-clickComputer,andthenclickProperties.
–ForWindows10:ClickSettings➙System➙About.

•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.Locateanddouble-clickyourdeviceinDeviceManagertoviewdeviceproperties.T ypethe
administratorpasswordorprovideconfirmationifprompted.

Memory

Yourcomputersupportsuptofourdoubledatarate4(DDR4)errorcorrectioncode(ECC)unbuffereddual
inlinememorymodules(UDIMMs)andnon-ECCUDIMMs.

Formoreinformation,see“Installingorreplacingamemorymodule”onpage56.

Storagedrives

Yourcomputersupportsthefollowingstoragedrives:

•Cardreader

•Opticaldrive(availableonsomemodels)

•SerialAdvancedTechnologyAttachment(SATA)harddiskdrive

•SATAhybriddrive(availableonsomemodels)

•SATAsolid-statedrive(availableonsomemodels)

•PCIExpresssolid-statedrive(M.2solid-statedrive)(availableonsomemodels)

Formoreinformation,see“Internaldrives”onpage7

Toviewtheamountofstoragedrivespace,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDiskManagementandfollowtheinstructionsonthescreen.

Videofeatures

•Integratedgraphicssupportsthefollowingconnectorsonyourcomputer:

and“Partsonthesystemboard”onpage6.

Chapter1.Productoverview9

–DisplayPortconnector
–VGAconnector

•DiscretegraphicscardinstalledinoneofthePeripheralComponentInterconnect(PCI)Expressx16
graphicscardslots(availableonsomemodels)(theconnectorsvarybygraphicscard)

Audiofeatures

•Integratedaudiocontrollersupportsthefollowingconnectorsanddevicesonyourcomputer:

–Audioline-inconnector
–Audioline-outconnector
–Headphoneconnector
–Internalspeaker
–Microphoneconnector

•DiscreteaudiocardinstalledinoneofthePCIcardslots(availableonsomemodels)(theconnectors
varybyaudiocard)

Input/Output(I/O)features

•100/1000MbpsEthernetconnector

•Serialconnectors

•Audioconnectors

•Monitorconnectors

•PS/2keyboardconnector(availableonsomemodels)

•PS/2mouseconnector(availableonsomemodels)

•USBconnectors

Formoreinformation,see“Frontview”onpage1

and“Rearview”onpage3.

Expansion

•Card-readerbay

•Hard-disk-drivebays

•Memoryslots

•Optical-drivebay

•PCIExpressx1cardslots

•PCIExpressx16cardslot(negotiablelinkwidthx4,x1)

•PCIExpressx16cardslot(graphiccardavailableonsomemodels)

Formoreinformation,see“Internaldrives”onpage7

Powersupply

•210-wattautomatic85%voltage-sensingpowersupply

•210-wattautomatic92%voltage-sensingpowersupply

Wirelessfeature

•Wirelesslocalareanetwork(LAN)

•Bluetooth

and“Partsonthesystemboard”onpage6.

10ThinkStationP310UserGuide

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,
powersources,andmaintenancehistory.

•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe

consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingtheErPLPScompliancemode”onpage32

.

•IntelligentCoolingEngine(ICE)
TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer

torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal
performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“Switching
betweenbetteracousticandbetterthermalperformance”onpage33

and“Enablingordisablingthe

systemrecordthermalalertlogs”onpage33.

•Intel

®

StandardManageability

IntelStandardManageabilityishardwareandfirmwaretechnologythatbuildscertainfunctionality
intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,
update,upgrade,andrepair.

•IntelActiveManagementT echnology(AMT)(availableonsomemodels)
IntelActiveManagementTechnologyishardwareandfirmwaretechnologythatbuildscertainfunctionality

intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,
update,upgrade,andrepair.

•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSATARAID5arraysonspecific

Intelchipsetsystemboardstoenhanceharddiskperformance.

•PrebootExecutionEnvironment(PXE)
ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface

independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsinaBIOSthatallowsauseror

applicationtostoreandretrieveinformationspecificaboutthecomputerinquestion.

•WakeOnLAN
WakeOnLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesamelocalareanetwork.

•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.

Securityfeatures

Formoreinformation,seeChapter4“Security”onpage27.

Chapter1.Productoverview11

Preinstalledoperatingsystem

YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.Todetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.

Computerspecifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Dimensions

Width:100mm(3.94inches)
Height:339mm(13.35inches)
Depth:381mm(15inches)

Weight

Maximumconfigurationasshipped:7.8kg(17.2lb)

Environment

•Airtemperature:

Operating:from10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:from-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:from-10°C(14°F)to60°C(140°F)

•Humidity:

Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)

•Altitude:

Operating:from-15.2m(-50ft)to3048m(10000ft)
Storage:from-15.2m(-50ft)to10668m(35000ft)

Electricalinput

Inputvoltage:from100Vacto240Vac
Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonyourcomputer.

Accessingaprogramonyourcomputer

Note:ForWindows7,dependingonyourcomputermodel,someoftheLenovoprogramsmightbereadyto

beinstalled,soyoumustinstallthemmanually.Then,youcanaccessandusetheseprograms.

Toaccessaprogramonyourcomputer,dooneofthefollowing:

•FromWindowsSearch:

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname

intothesearchbox.

–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.

2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.

12ThinkStationP310UserGuide

•FromtheStartmenuorControlPanel:

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Iftheprogramnameisnot

displayed,clickAllProgramstodisplaytheprogramlist.Then,clickthenameofthedesired
programtolaunchtheprogram.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthe

desiredprogramtolaunchtheprogram.

2.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel.
a.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick

ControlPanel.

b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickthenameofthedesiredprogram

tolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled(Windows7only)

OntheWindows7operatingsystem,toinstallaprogramthatisreadytobeinstalled,dothefollowing:

1.OpentheLenovoThinkVantage
page12.

2.ClickView➙Tilestoviewtheprogramicons.

3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.

®

Toolsprogram.See“Accessingaprogramonyourcomputer”on

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.

Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.

•FingerprintManagerProorThinkVantageFingerprintSoftware(forWindows7)
TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea

fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyour
fingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.
Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.

•LenovoCompanion(forWindows10)
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo

Companion,theyare.UseLenovoCompaniontodothefollowing:

–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles

andblogsfromtrustedsources.

LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyoucan
dowithyourcomputer.

•LenovoDeviceExperienceorLenovoPCExperience(forWindows7andWindows10)
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand

securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.

Chapter1.Productoverview13

•LenovoID(forWindows10)
TheLenovoIDprogramenablesyoutocreateandmanageyourLenovoID.WithaLenovoID,youcan

connecttoeverythingLenovothroughasingleaccount.UseyourLenovoIDforquickandsimple
authenticationandthenenjoythevariousservicesprovidedbyLenovo.Suchservicesincludeonline
shopping,appdownload,personalizeddevicesupport,specialpromotionaloffers,Lenovoforums,
andsoon.

•LenovoPowerENGAGE(forWindows7)
TheLenovoPowerENGAGEprogramprovidespowermanagementfunction.

•LenovoSolutionCenter(forWindows7andWindows10)
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.

•LenovoThinkVantageTools(forWindows7)
TheLenovoThinkVantageToolsprogramprovideseasyaccesstovarioustoolstohelpyouworkmore

easilyandsecurely.

•RecoveryMedia(forWindows7)
TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory

defaultsettings.

•RescueandRecovery®(forWindows7)
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesasetof

self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes,
evenifyoucannotstarttheWindowsoperatingsystem.

•SystemUpdate(forWindows7)
TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,suchas

devicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfromthe
LenovoHelpCenteraboutnewupdatesforyourcomputer,andthensortsanddisplaystheupdatesfor
downloadandinstallation.Youhavecompletecontrolofwhichupdatestodownloadandinstall.

14ThinkStationP310UserGuide

Chapter2.Usingyourcomputer

Thischaptercontainsthefollowingtopics:

•“Registeringyourcomputer”onpage15

•“Settingthecomputervolume”onpage15

•“Usingadisc”onpage15

•“Connectingtoanetwork”onpage17

Registeringyourcomputer

WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:

1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.SeetheWindowshelpsystem.

2.Followtheinstructionsonthescreenandthehovertexttoadjustthevolume,mutethespeaker,or
unmutethespeaker.

Usingadisc

Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.

Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:

•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:

–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight

•Donotinsertanyobjectotherthanadiscintothedrive.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

•Beforemovingthecomputer,removethediscfromthedrive.

©CopyrightLenovo2016

15

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushthecenterofthediscuntilitsnapsintoplace.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.

Toremoveadiscfromtheopticaldrive,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Carefullyremovethediscfromthetray.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.

Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.

RecordingadiscusingWindowstools

TorecordadiscusingWindowstools,dooneofthefollowing:

•BurnadiscusingtheAutoPlaywindow.

1.Ensurethatthediscisplayedautomatically.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and

thenclickAutoPlay.

–ForWindows10:ClickSettings➙Devices➙AutoPlay.

c.SelectorturnonUseAutoPlayforallmediaanddevices.

2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.

3.Followtheinstructionsonthescreen.

16ThinkStationP310UserGuide

•BurnadiscusingWindowsMedia

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenWindowsMediaPlayer.See“Accessingaprogramonyourcomputer”onpage12.

3.Followtheinstructionsonthescreen.

•BurnadiscfromanISOfile.

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.Double-clicktheISOfile.

3.Followtheinstructionsonthescreen.

®

Player.

Recordingadiscusingpreinstalledprograms

Torecordadiscusingpreinstalledprograms,dothefollowing:

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
yourcomputer”onpage12.

3.Followtheinstructionsonthescreen.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectyourcomputertoa
network,see“Networkingproblems”onpage45.

ConnectingtoanEthernetLAN

YoucanconnectyourcomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernet
connector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

ConnectingtoawirelessLAN

YoucanconnectyourcomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.

Note:ThewirelessLANfeatureissupportedonlyonsomemodels.

Toestablishawireless-LANconnection,dothefollowing:

1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonyourcomputerisworking.

2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.

Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.SeetheWindowshelpsystem.

3.ClickawirelessLAN,andthenclickConnecttoconnectyourcomputertoit.Providerequired
informationifneeded.

Chapter2.Usingyourcomputer17

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenyourcomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).

Note:TheBluetoothfeatureissupportedonlyonsomemodels.

ToconnecttoaBluetooth-enableddevice,dothefollowing:

1.EnsurethattheBluetoothfeatureonyourcomputerisworkingandtheBluetooth-enableddeviceis
locatedwithinadistanceofabout10m(32.8ft)fromyourcomputer.

2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand
followtheinstructionsonthescreen.

Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.SeetheWindowshelpsystem.

18ThinkStationP310UserGuide

Chapter3.Y ouandyourcomputer

Thischaptercontainsthefollowingtopics:

•“Arrangingyourworkspace”onpage19

•“Accessibilityinformation”onpage20

•“Cleaningyourcomputer”onpage23

•“Maintenance”onpage23

•“Movingyourcomputer”onpage25

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place
themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting
byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains
orblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitorasthe
roomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Yourcomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:

•Locationsofelectricaloutlets

•Lengthofpowercordsorpoweradapters

•Lengthofthecablesthatareconnectedtootherdevices

Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
pagevi

.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.

©CopyrightLenovo2016

19

•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51–61cm(20–24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.

•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.

•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.

•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.T ypewithasofttouchwithoutpoundingthekeys.

•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.

Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiods
ofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds

ShiftfivetimesTurnonorturnoffStickyKeys

NumLockforfivesecondsTurnonorturnoffToggleKeys

LeftAlt+LeftShift+NumLock

LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

OpenEaseofAccessCenter

TurnonorturnoffFilterKeys

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.

20ThinkStationP310UserGuide

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.

TouseEaseofAccessCenter,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthen
clickEaseofAccessCenter.

•ForWindows10:ClickSettings➙EaseofAccess.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas

errormessages.

•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.

•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandtypecertainkeycombinationseasier.

•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeiteasiertomanagewindowswiththemouse.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickSpeech
Recognition.

Chapter3.Youandyourcomputer21

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
http://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickScreenresolution.

•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.

3.Followtheinstructionsonthescreen.

Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage21.

•Tochangetheitemsizepermanently,dothefollowing:

–Changethesizeofalltheitemsonyourscreen.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.
–ForWindows10:ClickDisplaysettings.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

22ThinkStationP310UserGuide

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

Formoreinformationaboutthelocationandfunctionofeachconnector,see“Hardwarelocations”onpage1.

TTY/TDDconversionmodem

Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf
(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

Cleaningyourcomputer

CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,yourcomputerwillserveyoureliably.Thissectionprovides
informationaboutmaintainingyourcomputersothatitcankeepworkinginbettercondition.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.

•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.

•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.

Chapter3.Youandyourcomputer23

•Emptyyourrecyclebinonaregularbasis.

•Usethediskdefragmentationordiskoptimizationfeatureofyouroperatingsystemoccasionallyto
preventperformanceproblemscausedbyanexcessivenumberoffragmentedfiles.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Backupcriticaldataregularlyonremovablemediamemory,suchasdiscsandUSBstoragedevices,
andstoretheremovablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependson
howcriticalthedataistoyouoryourbusiness.

•Backupyourdataonthestoragedriveregularly.See“Recoveryinformation”onpage49

•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour
computercurrent”onpage24.

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminesthecauseofaproblem.

•CreateProductRecoverydiscs.See“Recoveryinformation”onpage49formoreinformationaboutusing
ProductRecoverydiscstorestoretheharddiskdrivetothefactory-defaultsettings.

•CreaterescuemediausingdiscsorUSBstoragedevicesasearlyaspossible.Youcanusearescue
mediumtorecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentorthe
RescueandRecoveryworkspaceonyourharddiskdrive.

.

Keepingyourcomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforyour
computer.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet
anddooneofthefollowing:

•UsethecorrespondingLenovoprogramtogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates:

–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprograms.See“Accessingaprogramonyour

computer”onpage12
program.

•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and

thenclickWindowsUpdate.

–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.

3.Followtheinstructionsonthescreen.

.Formoreinformationaboutusingtheprogram,refertothehelpsystemofthe

Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itis
recommendedthatyougetdevicedriversbyusingLenovoprogramsorfromtheLenovoWebsiteat
http://www.lenovo.com/support.

24ThinkStationP310UserGuide

Movingyourcomputer

Beforemovingyourcomputer,takethefollowingprecautions:

1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage23.

2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe
LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora
listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe
supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.

Chapter3.Youandyourcomputer25

26ThinkStationP310UserGuide

Chapter4.Security

5

6

7

8

4

3

Thischaptercontainsthefollowingtopics:

•“Lockingyourcomputer”onpage27

•“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage29

•“UsingpasswordsandWindowsaccounts”onpage29

•“Usingfingerprintauthentication”onpage29

•“Usingfirewalls”onpage29

•“Protectingdataagainstviruses”onpage30

•“ComputraceAgentsoftwareembeddedinfirmware”onpage30

•“TrustedPlatformModule(TPM)”onpage30

Lockingyourcomputer

Thissectionprovidesinformationaboutlockingyourcomputerwiththelockingdevicestokeepyour
computersafe.

Attachingapadlock

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.

Figure7.Attachingapadlock

©CopyrightLenovo2016

27

AttachingaKensington-stylecablelock

5

6

7

8

4

3

5

6 7

8

4

3

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputerandisoperatedwitha
keyorcombinationdependingonthetypeselected.Thecablelockalsolocksthebuttonsusedtoopenthe
computercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y oucanordersucha
cablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support

Figure8.Kensington-stylecablelock

Attachingacablelock

Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice
cablestoyourcomputer.Thecablelockattachestothecable-lockslotsontherearofyourcomputer.
See“Rearview”onpage3

Toattachacablelock,dothefollowing:

1.Inserttheclip1intothecable-lockslot4.

2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.

3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.

.

Figure9.Installingacablelock

28ThinkStationP310UserGuide

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectSecurity.

3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Y oucan
referto“UsingtheSetupUtilityprogram”onpage31togetbasicinformationaboutsomemajor
securitysettings.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage37.

UsingpasswordsandWindowsaccounts

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand
data.

•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage34.

•TouseWindowsaccounts,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanel➙UserAccounts.
–ForWindows10:ClickSettings➙Accounts.

3.Followtheinstructionsonthescreen.

Usingfingerprintauthentication

Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.T ousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.

Tousefingerprintauthentication,dooneofthefollowing:

•ForWindows7:UsetheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramprovided
byLenovo.Toopentheprogram,see“Accessingaprogramonyourcomputer”onpage12
informationaboutusingtheprogram,refertothehelpsystemoftheprogram.

•ForWindows10:UsethefingerprinttoolprovidedbytheWindowsoperatingsystem.ClicktheStart
buttontoopentheStartmenu,andthenclickSettings➙Accounts➙Sign-inoptions.Followthe
instructionsonthescreen.

Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.

.Formore

Usingfirewalls

Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.

TouseWindowsFirewall,dothefollowing

Chapter4.Security29

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickWindows
Firewall.

3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

ComputraceAgentsoftwareembeddedinfirmware

TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeys,whichinturnprotectsinformation
storedinyourcomputer.

30ThinkStationP310UserGuide

Chapter5.Advancedconfiguration

Thischaptercontainsthefollowingtopics:

•“UsingtheSetupUtilityprogram”onpage31

•“ConfiguringRAID”onpage38

•“UpdatingandrecoveringtheBIOS”onpage37

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.

Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Turnonorrestartyourcomputer.

2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram
opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage34

Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.

.

Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

ChangingthedisplaylanguageoftheSetupUtilityprogram

TheSetupUtilityprogramsupportsthreedisplaylanguages:English,French,andsimplifiedChinese.

TochangethedisplaylanguageoftheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.Fromthemaininterface,locateSystemLanguage,andselectthedisplaylanguageaccordingto
yourneeds.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectDevices.

3.SelectthedeviceyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

©CopyrightLenovo2016

31

Enablingordisablingtheautomaticpower-onofyourcomputer

TheAutomaticPowerOnitemintheSetupUtilityprogramprovidesvariousoptionsforyoutomakeyour
computerstartupautomatically.

ToenableordisabletheAutomaticPowerOnfeature,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectPower➙AutomaticPowerOnandpressEnter.

3.SelectthefeatureyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration

YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.

ToenableordisabletheErPLPScompliancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectPower➙EnhancedPowerSavingModeandpressEnter.

3.SelectEnabledorDisableddependingonyourneeds,andthenpressEnter.IfyouselectEnabled,you
alsoneedtodisabletheWakeonLANfeature.See“Enablingordisablingtheautomaticpower-onof
yourcomputer”onpage32

4.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

WhentheErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthe
following:

•Pressthepowerbutton.

•EnabletheWakeUponAlarmfeaturetomakeyourcomputerwakeupatasettime.See“Enablingor
disablingtheautomaticpower-onofyourcomputer”onpage32.

•EnabletheAfterPowerLossfeaturetomakeyourcomputerwakeupwhenthepowersupplyresumes
afterasuddenlossofelectricity.

ToenabletheAfterPowerLossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectPower➙AfterPowerLossandpressEnter.

3.SelectPowerOnandpressEnter.

4.TosavesettingandexittheSetupUtilityprogram,pressF10,selectY esinthewindowdisplayed,
andpressEnter.

.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

32ThinkStationP310UserGuide

Switchingbetweenbetteracousticandbetterthermalperformance

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance
Modemenu.Twochoicesareavailable:

•BetterAcousticPerformance(defaultsetting)
Thecomputerworkswithlessnoiseatanormalthermallevel.

•BetterThermalPerformance
Thecomputerworksatabetterthermallevelwithnormalacousticperformance.

Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.

3.SelectICEPerformanceModeandpressEnter.

4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesiredandpressEnter.

5.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Enablingordisablingthesystemrecordthermalalertlogs

Whenthesystemisenabledtorecordthermalalertlogs,ifacriticalthermalsituationoccurs,analertlog
iswrittenintotheWindowssystemlog.Thealertlogcanhelpyouidentifythermalproblems,suchas
malfunctioningfans,abnormallyhightemperature,orpoorcoolingperformances.

Toenableordisablethesystemtorecordthermalalertlogs,

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.

3.SelectICEThermalAlertandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Enablingordisablingtheconfigurationchangedetection

Whentheconfigurationchangedetectionisenabled,ifthePOSTdetectsconfigurationchangesofsome
hardwaredevices(suchasstoragedrivesormemorymodules),anerrormessageisdisplayed.

Toenableordisableconfigurationchangedetection,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.

3.SelectthedesiredsettingandpressEnter.

4.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:

Chapter5.Advancedconfiguration33

•PresstheF2key.

Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.

•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31and
“ExitingtheSetupUtilityprogram”onpage37.

ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem

BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.

TochangetheBIOSsettings,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault.

3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:

•ToinstalltheWindows10(64-bit)operatingsystem,selectEnabled.

•ToinstallanoperatingsystemotherthanWindows10(64-bit),selectDisabled.

4.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.

5.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.

Tousethecoverpresenceswitch,enablethecover-presence-switchconnectoronthesystemboard
first.Toachievethis,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.

3.SelectEnabledandpressEnter.

4.TosavesettingandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,and
pressEnter.Thecover-presence-switchconnectoronthesystemboardisenabled.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Thecoverpresenceswitchstartsfunctioning.Iftheswitchdetectsthatthecomputercoverisnotcorrectly
installedorclosed,anerrormessagewillbedisplayedwhenyouturnonthecomputer.T ofixtheerror
messageandlogintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.SeeChapter7“Installingorreplacinghardware”on
page53.

2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31and
“ExitingtheSetupUtilityprogram”onpage37

.

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.

34ThinkStationP310UserGuide

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.

Passwordtypes

ThefollowingtypesofpasswordsareavailableintheSetupUtilityprogram:

•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.

•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.

Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.

Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.

•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheinternalstoragedrive(such
asharddiskdrive).Whenaharddiskpasswordisset,youarepromptedtoenteravalidpasswordeach
timeyoutrytoaccessthestoragedrive.

Notes:

–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive

isremovedfromonecomputerandinstalledinanother.

–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom

thestoragedrive.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.

Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.

Tosetastrongpassword,considerthefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPasswordandpressEnter.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Chapter5.Advancedconfiguration35

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage35.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage37.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removethecomputercover.SeeChapter7“Installingorreplacinghardware”onpage53.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage1.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

5.Reinstallthecomputercoverandconnectthepowercord.SeeChapter7“Installingorreplacing
hardware”onpage53.

6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerbuttonforapproximatelyfiveseconds.

7.Repeatstep1andstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice
sequencepermanentlyorselectatemporarystartupdevice.

Changingthestartupdevicesequencepermanently

Tochangethestartupdevicesequencepermanently,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatyourcomputeristurnedon.Then,insertthediscinto

theopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe

computer.

2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

3.SelectStartup.

4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage37.

Selectingatemporarystartupdevice

Note:Notalldiscsandstoragedrivesarebootable.

Toselectatemporarystartupdevice,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

36ThinkStationP310UserGuide

•Ifthestoragedeviceisadisc,ensurethatyourcomputeristurnedon.Then,insertthediscinto
theopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.

2.Turnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key
untilStartupDeviceMenuisdisplayed.

Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.

3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerthenstartsupfromthedeviceyou
select.

Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage36.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:

•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectYesinthewindowdisplayed
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectY esinthewindowdisplayedandpressEnter.

UpdatingandrecoveringtheBIOS

TheBIOSisthefirstprogramthatthecomputerrunswhenyouturnonthecomputer.TheBIOSinitializesthe
hardwarecomponentsandloadstheoperatingsystemandotherprograms.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).

ToupdatetheBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ToupdatetheBIOSfromyouroperatingsystem,downloadtheflashBIOSupdatedriveraccordingto
youroperatingsystemversion.ToupdatetheBIOSfromaflashupdatedisc,downloadtheISOimage
version(usedtocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflash
BIOSupdatedriver.

3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.

Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Recordingadisc”onpage16.

RecoveringfromaBIOSupdatefailure

TorecoverfromaBIOSupdatefailure,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

Chapter5.Advancedconfiguration37

2.Removethecomputercover.SeeChapter7“Installingorreplacinghardware”onpage53.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage1.

4.RemoveanypartsandcablesthatimpedeyouraccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

6.Reinstallthepartsandcablesthatwereremoved.

7.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.SeeChapter7
“Installingorreplacinghardware”onpage53.

8.TurnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.Waitafewminutes.The
recoveryprocessbegins.Aftertherecoveryprocessiscompleted,yourcomputerwillshutdown
automatically.

Note:Ifthecomputerdoesnotstartupfromthedisc,selectthediscasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage36.

9.Repeatstep1throughstep4.

10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

11.Repeatstep6throughstep7.Then,turnonyourcomputer.

ConfiguringRAID

ThischapterprovidesinformationabouthowtoconfigureRedundantArrayofIndependentDisks(RAID)
foryourcomputer.

Note:TheinformationaboutconfiguringRAIDinthischapterisapplicableonlyforaWindowsenvironment.
ForinformationaboutconfiguringRAIDinaLinuxenvironment,contactyourLinuxsoftwareprovider.

RAIDLevel

YourcomputermusthavetheminimumnumberofSAT Aharddiskdrivesinstalledforthesupportedlevelof
RAIDbelow:

•RAIDLevel0–Stripeddiskarray

–Twoharddiskdrivesminimum
–Betterperformancewithoutfaulttolerance

•RAIDLevel1–Mirroreddiskarray

–Twoharddiskdrivesminimum
–Improvedreadperformanceand100%redundancy

Toinstallasecondaryharddiskdrive,referto“Replacingthesecondaryharddiskdrive”onpage94.

ConfiguringthesystemBIOStoenableSATARAIDfunctionality

ThissectiondescribeshowtoconfigurethesystemBIOStoenableSATARAIDfunctionality.

Note:Usethearrowkeysonthekeyboardtomakeselections.

ToenableSATARAIDfunctionality,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.SelectDevices➙AT ADriveSetup.

3.SelectConfigureSATAasandpressEnter.

4.SelectRAIDModeandpressEnter.

38ThinkStationP310UserGuide

5.PressF10tosavethenewsettingsandexittheSetupUtilityprogram.

CreatingRAIDvolumes

TocreateRAIDvolumes,dothefollowing:

1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility
duringthecomputerstartup.

2.UsetheupanddownarrowkeystoselectCreateRAIDVolumeandpressEnter.

3.TypeaproperRAIDVolumenameintheNamefieldandpressTab.

4.UsethearrowkeystoselectaRAIDlevelintheRAIDLevelfieldandpressTab.

5.Ifappropriate,usethearrowkeystoselectaStripeSizeintheStripeSizefieldandpressT ab.

6.TypeavolumesizeintheCapacityfieldandpressTab.

7.PressEntertoinitiatevolumecreation.

8.Whenprompted,pressYtoacceptthewarningmessageandcreatethevolume.

9.Returntostep2tocreateadditionalRAIDvolumes,orselectExitandpressEnter.

10.PressYwhenpromptedtoconfirmtheexit.

DeletingRAIDvolumes

TodeleteRAIDvolumes,dothefollowing:

1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility
duringthecomputerstartup.

2.UsetheupanddownarrowkeystoselectDeleteRAIDVolumeandpressEnter.

3.UsethearrowkeystoselecttheRAIDvolumetobedeletedandpressDelete.

4.Whenprompted,pressYtoconfirmthedeletionoftheselectedRAIDvolume.DeletingaRAIDvolume
willresettheharddiskdrivestonon-RAID.

5.AfterdeletingaRAIDvolume,youcan:

•Returntostep2todeleteadditionalRAIDvolumes.

•See“CreatingRAIDvolumes”onpage39forRAIDvolumecreation.

•UsetheupanddownarrowkeystoselectExitandpressEnter.

Resettingdiskstonon-RAID

Toresetyourharddiskdrivestonon-RAID,dothefollowing:

1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility
duringthecomputerstartup.

2.UsetheupanddownarrowkeystoselectResetDiskstoNon-RAIDandpressEnter.

3.Usethearrowkeysandthespacekeytomarkindividualphysicalharddiskdrivestobereset,andthen
pressEntertocompletetheselection.

4.Whenprompted,pressYtoconfirmtheresetaction.

5.Afterresettingyourharddiskdrivestonon-RAID,youcan:

•See“DeletingRAIDvolumes”onpage39

•See“CreatingRAIDvolumes”onpage39forRAIDvolumecreation.

•UsetheupanddownarrowkeystoselectExitandpressEnter.

forRAIDvolumedeletion.

Chapter5.Advancedconfiguration39

40ThinkStationP310UserGuide

Chapter6.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolveyourcomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.

•“Basicprocedureforresolvingcomputerproblems”onpage41

•“Troubleshooting”onpage41

•“Diagnostics”onpage49

•“Recoveryinformation”onpage49

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:

1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

c.AllconnecteddevicesareenabledintheBIOSsettingsofyourcomputer.See“Enablingordisabling

adevice”onpage31

Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.

2.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.

3.Goto“Troubleshooting”onpage41andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.

4.Runthediagnosticprogram.See“Diagnostics”onpage49.Ifthediagnosticprogramdoesnotresolve
yourproblem,continuewiththenextstep.

5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage49.

6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter8“Gettinginformation,help,andservice”on
page101.

.

Troubleshooting

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.

Thecomputerdoesnotstartupwhenyoupressthepowerbutton

Solutions:Ensurethat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.

©CopyrightLenovo2016

41

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.

Theoperatingsystemfailstostartup

Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,
theoperatingsystemisontheinternaldrive.Formoreinformation,see“Changingthestartupdevice
sequencepermanently”onpage36.

InstallationoftheWindows7operatingsystemfromanexternalopticaldriveoran
externalUSBdevicefails

Solution:Gotohttps://support.lenovo.com/us/en/documents/ht104142formoreinformation.

Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup

Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.

NoaudioinWindows

Solutions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:

–TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.SeetheWindowshelpsystem.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyourcomputerhaveafrontaudio
panel,ensurethatthevolumeisnotsettoolow.

•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.

•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.

•Ensurethattheaudiodevicedriversarecorrectlyinstalled.

Soundcomesonlyfromoneexternalspeaker

Solutions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.

42ThinkStationP310UserGuide

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop
ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.SeetheWindowshelpsystem.

CDorDVDproblems

ThissectionprovidessolutionstoCD-orDVD-relatedproblems.

ACDorDVDdoesnotwork

Solutions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•Ensurethatthediscisinsertedcorrectly,withitslabelup.

•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.

Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startyourcomputer

Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto
“Selectingatemporarystartupdevice”onpage36forinformationonviewingandchangingthestartup
sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.

BlackscreeninsteadofDVDvideo

Solutions:

•RestarttheDVDplayerprogram.

•Tryalowerscreenresolutionorcolordepth.

•Closeanyopenfiles,andthenrestartthecomputer.

DVDmoviedoesnotplay

Solutions:

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.

NoaudioorintermittentaudiowhileplayingaDVDmovie

Solutions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Chapter6.Troubleshooting,diagnostics,andrecovery43

Playbackissloworchoppy

Solutions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

Invaliddiscornodiscfoundmessage

Solutions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.

Solutions:

•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.

•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:

•“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage44

•“Systemnotstartingupfromthecorrectstoragedriveor"NoOperatingSystemFound"message”
onpage44

SomeorallstoragedrivesmissingfromtheSetupUtilityprogram

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

•Ensurethatyourcomputerisconfiguredcorrectlytosupportthestoragedrives.

–IfyourcomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive

enablementmoduleisinstalled.

–IfyourcomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement

moduleortheLSIMegaRAIDSASadapterisinstalled.

Systemnotstartingupfromthecorrectstoragedriveor"NoOperatingSystem
Found"message

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

•EnsurethatthestoragedriveyourcomputerstartsupfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage36

.

Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,replacethestoragedrive.RefertoChapter7“Installingorreplacinghardware”onpage53.

44ThinkStationP310UserGuide

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.

EthernetLANproblems

MycomputercannotbeconnectedtoanEthernetLAN

Solutions:

•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.

•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page31.Then,followtheinstructionsonthescreen.

•EnabletheEthernetLANadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand
SharingCenter➙Changeadaptersettings.

3.Right-clicktheEthernetLANadaptericonandclickEnable.

•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage24.

•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.

•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.

MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur

Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).

MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps

Solutions:

•Tryanothercable.

•Setthelinkpartnertoauto-negotiate.

•Settheswitchtobe802.3ab-compliant(gigabitovercopper).

TheWakeOnLANfeaturedoesnotwork

Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility
program”onpage31.Then,followtheinstructionsonthescreen.

WirelessLANproblem

Note:ThewirelessLANfeatureissupportedonlyonsomemodels.

ThewirelessLANfeaturedoesnotwork

Solutions:

•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page31.Then,followtheinstructionsonthescreen.

Chapter6.Troubleshooting,diagnostics,andrecovery45

•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.

•EnablethewirelessLANadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand
SharingCenter➙Changeadaptersettings.

3.Right-clickthewirelessLANadaptericonandclickEnable.

•UpdateorreinstallthewirelessLANdriver.See“Keepingyourcomputercurrent”onpage24.

Bluetoothproblems

Note:TheBluetoothfeatureissupportedonlyonsomemodels.

TheBluetoothfeaturedoesnotwork

Solutions:

•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page31

•TurnontheBluetoothradios.

1.DependingonyourWindowsversion,dooneofthefollowing:

.Then,followtheinstructionsonthescreen.

–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.

3.Right-clicktheBluetoothradiosunderBluetoothRadiosandclickEnable.

•EnabletheBluetoothadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand
SharingCenter➙Changeadaptersettings.

3.Right-clicktheBluetoothadaptericonandclickEnable.

•UpdateorreinstalltheBluetoothdriver.See“Keepingyourcomputercurrent”onpage24.

SounddoesnotcomefromtheBluetoothheadsetorheadphones

Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.SeeWindowhelpsystem.

3.ClickPlaybackdevices.

4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.

5.ClickOK.

46ThinkStationP310UserGuide

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.

Excessivenumberoffragmentedfiles

Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.

Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.

1.Closeanyopenprogramsandwindows.

2.ClicktheStartbuttontoopentheStartmenu.

3.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickComputer.

•ForWindows10:ClickFileExplorer➙ThisPC.

4.Right-clickyourCdriveandthenclickProperties.

5.ClicktheToolstab.

6.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickDefragmentnow.

•ForWindows10:ClickOptimize.SelectthedesireddriveandthenclickOptimize.

7.Followtheinstructionsonthescreen.

Insufficientfreestoragedrivespace

Solutions:Freeupstoragedrivespace.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.

•CleanupyourCdrive.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickComputer.
–ForWindows10:ClickFileExplorer➙ThisPC.

3.Right-clickyourCdriveandthenclickProperties.

4.Checktheamountoffreespace,andthenclickDiskCleanup.

5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.

•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickPrograms
andFeatures.

3.Dooneofthefollowing:

–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe

instructionsonthescreen.

–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick

Uninstall/ChangeorUninstall.

Chapter6.Troubleshooting,diagnostics,andrecovery47

Insufficientfreememoryspace

Solutions:

•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot
performing.

•Installadditionalmemorymodules.SeeChapter7“Installingorreplacinghardware”onpage53.To
purchasememorymodules,goto
http://www.lenovo.com

Serialconnectorcannotbeaccessed

Solutions:

•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.

•Turnontheserialdeviceandkeepthedeviceonline.

•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.

•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

MyUSBconnectorscannotbeaccessed

Solutions:

•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.

•TurnontheUSBdeviceandkeepthedeviceonline.

•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.

•DetachandreconnecttheUSBconnectortoresettheUSBdevice.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.

Forsomeprograms,datescannotbesortedincorrectorder

Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

Someapplicationprogramsdonotworkasexpected

Solutions:

1.Checkwhethertheproblemiscausedbyanapplicationprogram.
a.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwith

thesoftwareformoreinformation.
b.Verifythatothersoftwareworkscorrectlyonyourcomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.

2.Iftheproblemiscausedbyanapplicationprogram:

•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.

•Updatetheprogram.See“Keepingyourcomputercurrent”onpage24

.

48ThinkStationP310UserGuide

•Uninstalltheprogramandthenreinstallit.Todownloadaprogramthatispreinstalledonyour
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.

Adevicedoesnotworknormallyduetodevicedriverproblems

Solution:Updatethedevicedriver.See“Keepingyourcomputercurrent”onpage24.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto

http://www.lenovo.com/diagsforthediagnosticsinformationforyourcomputer.

Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramalso
canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonyourcomputer.Theprogram
enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system
informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum
systemperformance.

ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonyourcomputer”onpage12.For
moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save
andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo
technicalsupportrepresentative.

Recoveryinformation

Thissectionprovidesinstructionsonhowtorecoveryouroperatingsystem.

Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingyourcomputercurrent”onpage24

.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.

–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery
➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–Turnonorrestartyourcomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced

BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions
onthescreentochoosetheappropriaterecoverysolution.

Chapter6.Troubleshooting,diagnostics,andrecovery49

Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions
window.

•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC
drivetothefactory-defaultsettings.

Notes:

–Dependingonyourcomputermodel,theRescueandRecoveryprogrammightnotbeavailableunless

youinstalleditmanuallyearlier.

–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat

youbackedupyourdataearlierwiththeprogram.

TousetheRescueandRecoveryprogram,dooneofthefollowing:

–OpentheRescueandRecoveryprogram.See“Accessingaprogramonyourcomputer”onpage12

Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

–OpentheRescueandRecoveryworkspace.

1.Turnoffyourcomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Release
theEnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescue
andRecoveryworkspace.

2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto
resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary
startupdevice”onpage36
opens.Followtheinstructionsonthescreen.

•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.

Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage23.

1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage36.

2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–Ifyourcomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifyourcomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomer

SupportCentertoorderarecoverydiscset.ForalistofLenovoSupportphonenumbers,goto
http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour
countryorregion,contactyourLenovoreseller.

.Whentherescuemediumstarts,theRescueandRecoveryworkspace

.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.

–UserecoverysolutionsinWindowsSettings.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickSettings➙Update&security➙Recovery.

3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.

–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

50ThinkStationP310UserGuide

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery

➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheFileHistorytooltorestoreyourfilesfromabackup.

Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickFileHistory
➙Restorepersonalfiles.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See

“Selectingatemporarystartupdevice”onpage36.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.

Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage23.

•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomer

SupportCentertoorderarecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto
http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour
countryorregion,contactyourLenovoreseller.

Chapter6.Troubleshooting,diagnostics,andrecovery51

52ThinkStationP310UserGuide

Chapter7.Installingorreplacinghardware

Thischaptercontainsthefollowingtopics:

•“Handlingstatic-sensitivedevices”onpage53

•“Installingorreplacinghardware”onpage53

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandoptions.

Whenyouhandleoptionsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandleoptionsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,
memorymodules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingtheoptionsandothercomputercomponents.

•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.

•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackageon
asmooth,levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Y oucanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev

Notes:

•Dependingonyourcomputermodel,someofthehardwarepartsinthissectionmightnotbeavailable.

•UsecomputerpartsprovidedonlybyLenovo.

•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill
comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Hardwarelocations”onpage1toidentifytherequiredconnector.

©CopyrightLenovo2016

53

Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware

3

4

5 6 7

8

/

ordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercord,Input/Outputcables,andanyothercablesthatareconnectedtothe
computer.See“Frontview”onpage1

4.Unlockanylockingdevicethatsecuresthecomputercover.See“Attachingapadlock”onpage27.

5.Removethetwoscrewsthatsecurethecomputercover.

6.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe
computertoremovethecover.

and“Rearview”onpage3.

Figure10.Removingthecomputercover

Removingandreinstallingthefrontbezel

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev

Toremoveandreinstallthefrontbezel,dothefollowing:

54ThinkStationP310UserGuide

.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

3.Releasethethreeplastictabsonthetopofthefrontbezelandpivotthefrontbezeloutwardtoremove
itfromthecomputer.

Figure11.Removingthefrontbezel

4.Toreinstallthefrontbezel,firstalignthethreeplastictabsonthebottomofthefrontbezelwiththe
correspondingholesinthechassis.Thenpivotthefrontbezelinwarduntilitsnapsintoposition.

Figure12.Reinstallingthefrontbezel

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Chapter7.Installingorreplacinghardware55

Installingorreplacingamemorymodule

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

YourcomputerhasfourmemoryslotsforinstallingorreplacingDDR4UDIMMsthatprovideuptoa
maximumof64GBsystemmemory.

Wheninstallingorreplacingamemorymodule,use4GB,8GB,or16GBDDR4UDIMMsinanycombination
uptoamaximumof64GB.DonotmixanycombinationofECCUDIMMsandnon-ECCUDIMMsintothe
samecomputer.

Alwaysinstallthememorymodulesinthefollowingorderasshown,thenumbers1,2,3,and4indicatethe
installationsequence:

Figure13.Memorymoduleinstallationorder

Toinstallorreplaceamemorymodule,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Partsonthesystemboard”onpage6.

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer
model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory
slots.See“InstallingorreplacingaPCIcard”onpage58

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

56ThinkStationP310UserGuide

.

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory
moduleoutofthememoryslot.

Figure14.Removingamemorymodule

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou
wanttoinstallthememorymodule.

Figure15.Openingtheretainingclips

Chapter7.Installingorreplacinghardware57

7.Positionthenewmemorymoduleoverthememoryslot.Ensurethatthenotch1onthememory
moduleisalignedwiththekey2intheslot.Pushthememorymodulestraightdownintotheslotuntil
theretainingclipscompletelyclose.

Figure16.Installingamemorymodule

8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

InstallingorreplacingaPCIcard

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

YourcomputerhastwoPCIExpressx1cardslots,onePCIExpressx16cardslot(negotiablelinkwidthx4,
x1),andonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

58ThinkStationP310UserGuide

3.RotatethePCIcardretainertotheopenposition.Dependingonwhetheryouareinstallingorreplacing
aPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.

•IfyouarereplacinganoldPCIcard,grasptheoldcardandgentlypullitoutoftheslot.

Figure17.RemovingaPCIcard

Notes:

–Thecardfitstightlyintotheslot.Ifnecessary,alternatelymoveeachsideofthecardasmall

amountuntilthecardisremovedfromtheslot.

–Ifthecardisheldinplacebyaretaininglatch,disengagethecardretaininglatchonthePCIcard

slot.Thengraspthecardandgentlypullitoutoftheslot.

Figure18.Disengagingthecardretaininglatch

4.RemovethenewPCIcardfromitsstatic-protectivepackage.

Chapter7.Installingorreplacinghardware59

5.Installthenewcardintotheappropriateslotonthesystemboard.See“Partsonthesystemboard”on
page6.RotatethePCIcardretainertotheclosedposition.

Figure19.InstallingaPCIcard

Note:IfyouareinstallingaPCIExpressx16graphicscard,ensurethatthememory-slotretainingclips
areclosedbeforeyouinstallthecardtoavoidanyinterferenceduringtheinstallation.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

InstallingorreplacinganM.2solid-statedrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

ToinstallorreplaceanM.2solid-statedrive,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.DependingonwhetheryouareinstallingorreplacinganM.2solid-statedrive,dooneofthefollowing:

•IfyouarereplacinganM.2solid-statedrive,dothefollowing:

a.LocateandremovetheM.2solid-statedriveadapter.See“InstallingorreplacingaPCIcard”on

page58.

60ThinkStationP310UserGuide

b.Theheatsinkissecuredbytwomountingstuds.Pinchtheclipsofthestudsinward1and

pushthestudsupward

2toreleasetheheatsink.Then,lifttheheatsinkofftheM.2solid-state

driveadapter3.

Figure20.RemovingtheheatsinkfromtheM.2solid-statedriveadapter

c.TheM.2solid-statedriveissecuredbyaretentionlatch.Pullthehandleoftheretentionlatch

outwardtoreleasetheM.2solid-statedrive.Then,gentlypulltheM.2solid-statedriveoutof
theM.2slot.

Figure21.RemovingtheM.2solid-statedrive

•IfyouareinstallinganM.2solid-statedrive,pulloutwardthehandleoftheretentionlatchinthe
M.2solid-statedriveadapter.

Chapter7.Installingorreplacinghardware61

5.EnsurethatathermalpadisplacedinpositionontheM.2solid-statedriveadapter.

Figure22.Installingthethermalpad

6.InsertthenewM.2solid-statedriveintotheM.2slot.Then,inserttheplugoftheretentionlatchintothe
holetosecurethenewdrive.

Figure23.InstallingtheM.2solid-statedrive

62ThinkStationP310UserGuide

7.PositiontheheatsinkontheM.2solid-statedriveadapter.Ensurethatthetwomountingstudsinthe
heatsinkarealignedwiththeholesintheM.2solid-statedriveadapter.Then,pushthemountingstuds
downwardtosecuretheheatsinktotheadapter.

Figure24.Installingtheheatsink

8.InstalltheM.2solid-statedriveadapterintotheappropriatePCIExpresscardslotonthesystemboard.
See“InstallingorreplacingaPCIcard”onpage58.

Note:ItisrecommendedthatyouinstalltheM.2solid-statedriveadapterintothePCIExpressx16card
slot.See“Partsonthesystemboard”onpage6.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Replacingthebattery

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures.
Abatterykeepsthisinformationactivewhenyouturnoffthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts
forever.Ifthebatteryfails,thedate,time,andconfigurationinformation(includingpasswords)arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumcoincellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationabout
replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

Chapter7.Installingorreplacinghardware63

3.Locatethebattery.See“Partsonthesystemboard”onpage6.

4.Removetheoldbattery.

Figure25.Removingtheoldbattery

5.Installanewbattery.

Figure26.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on
page98.

Note:Whenthecomputeristurnedonforthefirsttimeafterreplacingthebattery,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.See“UsingtheSetupUtility
program”onpage31

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

.

Installingorreplacinganopticaldrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

Forsomecomputermodels,theoptical-drivebaymightbeinstalledwithadevicesuchasanopticaldrive,
a5.25-inchflexmodule,aflexstorageenclosure,afrontaccessstorageenclosure,oranoptical/storage
combinationenclosure.

Thissectionprovidesinstructionsonhowtoinstallorreplaceanopticaldrive.Foranyotherdeviceinthe
optical-drivebay,theinstallationorreplacementprocedureissimilar.

Toinstallorreplaceanopticaldrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

64ThinkStationP310UserGuide

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage54.

4.Pressthereleasetab1asshownandpivotthedrivebayassemblyupward.

Figure27.Pivotingthedrivebayassemblyupward

5.Ifyouareinstallinganewopticaldrive,dothefollowing:
a.Removethemetalstaticshieldfromthebay.
b.Locatetheoptical-driveretainerfromtheleftsideofthecomputer.Pushtheoptical-driveretainer

downwardstounlocktheretainer.Thenlifttheoptical-driveretaineroutofthechassis.
Ifyouarereplacinganopticaldrive,dothefollowing:
a.Disconnectallcablesfromtherearoftheopticaldrive.

Chapter7.Installingorreplacinghardware65

b.Presstheoptical-drivelock1ontherightsideofthedrivebayassemblyandslidetheopticaldrive

outoftherearofthebay.Thenremovetheoptical-driveretainerfromtheleftsideoftheopticaldrive.

Figure28.Removingtheopticaldrive

6.Installtheoptical-driveretaineronthesideofthenewopticaldrive.

Figure29.Installingtheoptical-driveretainer

66ThinkStationP310UserGuide

7.Slidethenewopticaldriveintothedrivebayuntiltheopticaldrivesnapsintoposition.

Figure30.Installingtheopticaldrive

8.Connectanyrequiredcables.Fortheopticaldrive,connectthepowercableandthesignalcableto
therearoftheopticaldrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98

.

Installingorreplacingadeviceinthe5.25-inchflexmodule

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

Installingorreplacingadeviceinthe5.25-inchflexmoduleinvolvesthefollowingoperations:

•“Installingorreplacingaslimopticaldriveintheflexmodule”onpage67

•“Installingorreplacingacardreaderintheflexmodule”onpage70

•“InstallingorreplacinganeSATAconnectororIEEE1394connectorintheflexmodule”onpage72

Installingorreplacingaslimopticaldriveintheflexmodule

Toinstallorreplaceaslimopticaldriveintheflexmodule,dothefollowing:

1.Removetheflexmoduleoutofthechassis.See“Installingorreplacinganopticaldrive”onpage64.

Chapter7.Installingorreplacinghardware67

2.Lifttheclipontherearoftheflexmoduleandslidetheflexmodulecovertothereartoremovethecover.

Figure31.Removingtheflexmodulecover

3.Ifyouareinstallinganewslimopticaldrive,pressthetwometalclips1toremovetheplasticclipwith
thetwoscrewsasshown.Removethetwoscrewsandthengotostep4.

Figure32.Removingtheplasticclipwiththetwoscrews

Ifyouarereplacinganoldslimopticaldrive,dothefollowing:
a.Pressthebuttonasshowntoremovetheslimopticaldrivefromtheflexmodule.

Figure33.Removingtheslimopticaldrivefromtheflexmodule

68ThinkStationP310UserGuide

b.Removethetwoscrewsthatsecurethecliptoremovetheplasticclipfromtherearoftheslim

opticaldrive.

Figure34.Removingtheplasticclipfromtheslimopticaldrive

4.Installthetwoscrewstosecuretheplasticclipontherearofthenewslimopticaldrive.

Figure35.Installingtheplasticcliptotheslimopticaldrive

5.Slidethenewslimopticaldrivewiththeplasticclipintotheflexmoduleuntiltheslimopticaldrive
snapsintoposition.

Figure36.Installingtheslimopticaldriveintheflexmodule

Chapter7.Installingorreplacinghardware69

6.Positiontheflexmodulecoverontheflexmodulesothattherailguidesonthebottomofthecover
engagetherailsontheflexmodule.Then,pushthecovertothefrontuntilitsnapsintoposition.

Figure37.Reinstallingtheflexmodulecover

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Installingorreplacingacardreaderintheflexmodule

Toinstallorreplaceacardreaderintheflexmodule,dothefollowing:

1.Removetheflexmoduleoutofthechassis.See“Installingorreplacinganopticaldrive”onpage64.

2.Lifttheclipontherearoftheflexmoduleandslidetheflexmodulecovertothereartoremovethecover.

Figure38.Removingtheflexmodulecover

3.Ifyouarereplacingacardreader,dothefollowing:
a.Disconnectthecardreadercablefromthesystemboard.See“Partsonthesystemboard”onpage6.

70ThinkStationP310UserGuide

b.Pulltheclipasshowntoremovethecardreaderwithitsretainingbracketoutoftheflexmodule.

Figure39.Removingthecardreaderfromtheflexmodule

c.Flexthefourclipsonthesidesofthecard-readerretainingbrackettoremovethecardreader

fromthebracket.

Figure40.Removingthecardreaderfromthecard-readerretainingbracket

4.Toinstallanewcardreaderintothecard-readerretainingbracket,alignthefourholesinthecard
readerwiththecorrespondingstudsonthebracket.Thenpressthenewcardreaderdownwarduntil
itsnapsintoposition.

Figure41.Installingthecardreaderintothecard-readerretainingbracket

Chapter7.Installingorreplacinghardware71

5.Notetheorientationofthenewcardreaderandroutethecardreadercableintothecableclip.Hold
thecliponthecard-readerretainingbrackettoinsertthenewcardreaderintothecardreaderslotin
theflexmodule.Ensurethatthecardreadersnapsintoposition.

Figure42.Installingthecardreaderintheflexmodule

6.Positiontheflexmodulecoverontheflexmodulesothattherailguidesonthebottomofthecover
engagetherailsontheflexmodule.Then,pushthecovertothefrontuntilitsnapsintoposition.

Figure43.Reinstallingtheflexmodulecover

7.ConnectthecardreadercabletotheUSB2.0connectoronthesystemboard.See“Partsonthe
systemboard”onpage6.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

InstallingorreplacinganeSATAconnectororIEEE1394connectorintheflexmodule

ToinstallorreplaceaneSATAconnectororIEEE1394connectorintheflexmodule,dothefollowing:

1.Removetheflexmoduleoutofthechassis.See“Installingorreplacinganopticaldrive”onpage64.

72ThinkStationP310UserGuide

2.Lifttheclipontherearoftheflexmoduleandslidetheflexmodulecovertothereartoremovethecover.

Figure44.Removingtheflexmodulecover

3.IfyouarereplacinganeSATAconnectororIEEE1394connector,dothefollowing:
a.DisconnecttheeSATAconnectororIEEE1394connectorcablefromthesystemboard.See“Parts

onthesystemboard”onpage6.

b.PressthetwoclipstowardeachotherasshownandthenpulltheeSA TAconnectororIEEE1394

connectoroutoftheflexmodule.

Figure45.RemovingtheeSA TAconnectororIEEE1394connectorfromtheflexmodule

Chapter7.Installingorreplacinghardware73

4.NotetheorientationoftheeSATAconnectororIEEE1394connectorandroutetheeSATAconnectoror
IEEE1394connectorcableintothecableclip.

5.PlacetheeSATAconnectororIEEE1394connectorintothemetalretainer.TheninserttheeSATA
connectororIEEE1394connectorintothecorrespondingslotintheflexmoduleasshown.

Figure46.InstallingtheeSA TAconnectororIEEE1394connectorintheflexmodule

6.Positiontheflexmodulecoverontheflexmodulesothattherailguidesonthebottomoftheflexmodule
coverengagetherailsontheflexmodule.Then,pushthecovertothefrontoftheflexmoduleuntil
itsnapsintoposition.

Figure47.Reinstallingtheflexmodulecover

7.ConnecttheeSATAconnectororIEEE1394connectorcabletothecorrespondingconnectoronthe
systemboard.See“Partsonthesystemboard”onpage6.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Installingorreplacingaharddiskdriveinthefront-accessstorage enclosure

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

74ThinkStationP310UserGuide

Youcaninstallorreplaceaharddiskdriveinthefront-accessstorageenclosure.Theharddiskdrivealso

a

canbehot-swappable,whichmeansthatyoucaninstallorreplacethedrivewithouteventurningoffyour
computer.

Theharddiskdriveinthefront-accessstorageenclosureishot-swappableonlywhenthefollowing
requirementsaremet:

•TheSATAcableofthefront-accessstorageenclosureisconnectedtotheeSATAconnectoronthesystem
board.Toverifythecableconnection,see“Removingthecomputercover”onpage54

and“Partsonthe

systemboard”onpage6formoreinformation.

•Theoperatingsystemofyourcomputerdoesnotresideontheharddiskdriveinstalledinthefront-access
storageenclosure.

Attention:Ifanyoftheaboverequirementsarenotmet,donotinstallorreplacetheharddiskdrivewhen
thecomputeristurnedon.Otherwise,dataontheharddiskdrivemightgetdamaged.

Toinstallorreplaceaharddiskdriveinthefront-accessstorageenclosure,dothefollowing:

1.Beforereplacinganoldharddiskdrive,safelyejecttheoldharddiskdrivefromtheoperatingsystem
first.Formoreinformation,seetheWindowshelpsystem.

2.Unlocktheenclosurecoverwiththeprovidedkeyasshown.Pressthenotchatoopentheenclosure
cover.

Figure48.Openingthefront-accessstorageenclosurecover

3.Pressthepitonthebracketcover,andthengraspthetiltedcovertopullthebracketoutofthe
front-accessstorageenclosure.

Figure49.Removingtheharddiskdrivefromthefront-accessstorageenclosure

Chapter7.Installingorreplacinghardware75

4.Flexbothsidesofthebrackettoremovetheharddiskdrivefromthebracket.

Figure50.Removingtheharddiskdrivefromthebracket

5.Flexbothsidesofthebracketandalignpins1onthebracketwiththecorrespondingholesinthenew
harddiskdrive.Donottouchthecircuitboardontheharddiskdrive.

Note:Ensurethatthecircuitboardfacesdownwardandtheconnectorsfacetowardtherearofthe
bracket.

Figure51.Installingtheharddiskdriveintothebracket

76ThinkStationP310UserGuide

6.Slidethebracketwiththenewharddiskdriveintothefront-accessstorageenclosureuntilitsnapsinto
position.Pressthenotchtosecuretheenclosurecoverandlockitwiththekey.

Figure52.Installingthehard-disk-drivebracket

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Installingorreplacingadeviceintheoptical/storagecombination enclosure

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

Installingorreplacingadeviceintheoptical/storagecombinationenclosureinvolvesthefollowingoperations:

•“Installingorreplacingaharddiskdriveintheoptical/storagecombinationenclosure”onpage77

•“Installingorreplacingaslimopticaldriveintheoptical/storagecombinationenclosure”onpage79

Note:Foraflexstorageenclosure,theinformationaboutinstallingorreplacingaharddiskdrivealsoapplies.

Installingorreplacingaharddiskdriveintheoptical/storagecombinationenclosure

Toinstallorreplaceaharddiskdriveintheoptical/storagecombinationenclosure,dothefollowing:

1.Slidetheenclosureoutofthechassis.See“Installingorreplacinganopticaldrive”onpage64.

2.Pinchthetwoclipstowardeachotherasshowntoopentherearcoveroftheenclosure.

Figure53.Openingtheenclosurefromtherear

Chapter7.Installingorreplacinghardware77

3.Ifyouarereplacinganoldharddiskdrive,dothefollowing:
a.Slidetheharddiskdriveoutoftherearoftheenclosure.

Figure54.Removingtheharddiskdrivefromtherear

b.Flextwosidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

4.Toinstallanewharddiskdriveintothebluebracket,flexthebracketandalignpin1,pin2,pin3,
andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit
board5onthebottomoftheharddiskdrive.

Figure55.Installingtheharddiskdriveintothebracket

78ThinkStationP310UserGuide

5.Slidethenewharddiskdriveintotheenclosurefromtherearuntilitsnapsintoposition.

Note:Ensurethatthecircuitboardfacesdownwardandtheconnectorsfacetowardtherearofthe
bracket.

Figure56.Installingtheharddiskdriveintotheenclosure

6.Pivottherearcoveroftheenclosureinwarduntilyouhearaclick.Therearcoverissecuredinplace.

Figure57.Pivotingtherearcoverinward

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Installingorreplacingaslimopticaldriveintheoptical/storagecombination
enclosure

Toinstallorreplaceaslimopticaldriveintheoptical/storagecombinationenclosure,dothefollowing:

1.Slidetheenclosureoutofthechassis.See“Installingorreplacinganopticaldrive”onpage64.

Chapter7.Installingorreplacinghardware79

2.Ifyouarereplacinganoldslimopticaldrive,pressthecliponthetopoftheenclosureasshownand
pushforwardtheslimopticaldrive.Then,slidetheslimopticaldriveoutofthefrontoftheenclosure.

Figure58.Removingtheslimopticaldrivefromtheenclosure

3.Insertanewslimopticaldriveintotheenclosureuntilyouhearaclick.Theslimopticaldriveissecured
inplace.

Figure59.Installingtheslimopticaldriveintheenclosure

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Installingorreplacingthesolid-statedrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

Installingthesolid-statedrive

Toinstallthesolid-statedrive,dothefollowing:

80ThinkStationP310UserGuide

1.Installthesolid-statedriveintothestorageconverter.Then,installthefourscrewstosecurethe
solid-statedrivetothestorageconverter.

Figure60.Installingthesolid-statedriveintothestorageconverter

2.Toinstallthesolid-statedrivewiththestorageconverterintothe3.5-inchhard-disk-drivebracket,flex
thebracketandalignpin1,pin2,pin3,andpin4onthebracketwiththecorrespondingholesin
thestorageconverter.

Figure61.Installingthestorageconvertertogetherwiththesolid-statedriveintothehard-disk-drivebracket

3.Installthestorageconverterwiththebracketintothedesiredhard-disk-drivebay.See“Replacingthe
primaryharddiskdrive”onpage92

or“Replacingthesecondaryharddiskdrive”onpage94.

4.Connectthesignalcableandthepowercabletothesolid-statedrive.

Chapter7.Installingorreplacinghardware81

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Replacingthesolid-statedrive

Toreplacethesolid-statedrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

3.Locatethedesiredhard-disk-drivebay.See“Internaldrives”onpage7.

4.Disconnectthesignalcableandpowercablefromthesolid-statedrive.

5.Removethestorageconverterwiththesolid-statedrivefromthehard-disk-drivebay.See“Replacing
theprimaryharddiskdrive”onpage92or“Replacingthesecondaryharddiskdrive”onpage94.

6.Flexthesidesoftheplastic3.5-inchhard-disk-drivebrackettoremovethestorageconverterfrom
thebracket.

Figure62.Removingthestorageconverterfromthe3.5-inchhard-disk-drivebracket

82ThinkStationP310UserGuide

7.Removethefourscrewsthatsecurethesolid-statedrive.Thenliftthesolid-statedriveoutofthe
storageconverter.

Figure63.Removingthesolid-statedrivefromthestorageconverter

8.Installanewsolid-statedriveintothestorageconverter.Theninstallthefourscrewstosecurethe
newsolid-statedrivetothestorageconverter.

Figure64.Installingthenewsolid-statedriveintothestorageconverter

Chapter7.Installingorreplacinghardware83

9.Toinstallthestorageconverterintothe3.5-inchhard-disk-drivebracket,flexthebracketandalignpin

1,pin2,pin3,andpin4onthebracketwiththecorrespondingholesinthestorageconverter.

Figure65.Installingthestorageconverterwiththenewsolid-statedriveintothehard-disk-drivebracket

10.Installthestorageconverterwiththebracketintothehard-disk-drivebay.See“Replacingtheprimary
harddiskdrive”onpage92or“Replacingthesecondaryharddiskdrive”onpage94.

11.Connectthesignalcableandthepowercabletothesolid-statedrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Replacingtheheatsinkandfanassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.Beforeyouopenthecomputercover,turnoffthe
computerandwaitseveralminutesuntilthecomputeriscool.

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Partsonthesystemboard”onpage6.

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.See“Partsonthesystemboard”onpage6.

84ThinkStationP310UserGuide

6.Pivotthetwoplasticretainingclipsthatsecuretheheatsinkfanductoutward.Thenremovetheheat
sinkfanductfromthefailingheatsinkandfanassembly.

Figure66.Removingtheheatsinkfanduct

7.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe
systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.
b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewstoavoidanypossibledamagetothesystemboard.Thefour
screwscannotberemovedfromtheheatsinkandfanassembly.

Figure67.Screwsthatsecuretheheatsinkandfanassembly

8.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

•Youmighthavetotwisttheheatsinkandfanassemblygentlytofreeitfromthemicroprocessor.

Chapter7.Installingorreplacinghardware85

•Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.

9.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned
withtheholesinthesystemboard.

Note:Ensurethattheheatsinkandfanassemblycableistowardthemicroprocessorfanconnector
onthesystemboard.

10.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.
Donotover-tightenthescrews.

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.
b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

11.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Partsonthesystemboard”onpage6.

12.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilitsnaps
intoposition.

Figure68.Installingtheheatsinkfanduct

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage98.

Replacingthepowersupplyassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read

thisfirst:Importantsafetyinformation”onpagev.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certification.

CAUTION:

86ThinkStationP310UserGuide

Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage54.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage54.

4.Gentlypivotthetwoplasticretainingclipsthatsecuretheheatsinkfanductoutward,andthenliftthe
heatsinkfanductoutofthechassis.

Figure69.Removingtheheatsinkfanduct

Chapter7.Installingorreplacinghardware87

5.Pressthereleasetab1asshownandpivotthedrivebayassemblyupward.

Figure70.Pivotingthedrivebayassemblyupward

6.Recordthecableroutingandcableconnections.Then,disconnectthepowersupplyassemblycables
fromalldrivesandfromthesystemboard.See“Partsonthesystemboard”onpage6.

7.Releasethepowersupplyassemblycablesfromanycableclipsorties.

88ThinkStationP310UserGuide