Lenovo ThinkPad S540 Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, id, it, ko, nb, nl, pl, pt, pt, ro, ru, sk, sl, sr, sv, tr, zc, zh]

HardwareMaintenanceManual

ThinkPadS540

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage103.

SecondEdition(December2013)

©CopyrightLenovo2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............1

Safetyinspectionguide............2

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Chapter2.Importantservice

information..............19

StrategyforreplacingFRUs.........19

Strategyforreplacingaharddiskdrive,a

hybriddrive,orasolid-statedrive.....19

Importantnoticeforreplacingasystem

board................20

Howtouseerrormessage........20

StrategyforreplacingFRUsforCTO,specialbid

model,andstandardmodels.........20

Productdefinition............20

FRUidentification............21

Chapter3.Generalcheckout.....23

Whattodofirst..............23

Checkoutguide..............24

LenovoSolutionCenter.........24

Quicktestprograms...........24

UEFIdiagnosticprogram.........25

Bootablediagnosticprograms.......26

Powersystemcheckout...........26

Checkingtheacpoweradapter......27

Checkingthebuilt-inbatteryandoperational

charging...............27

Checkingthecoin-cellbattery.......28

Chapter4.Relatedservice

information..............29

Restoringthefactorycontentsbyusingthe

RecoveryDiscSet.............29

RecoveryoverviewfortheWindows8and

Windows8.1operatingsystem........30

Refreshingyourcomputer........30

Resettingyourcomputertothefactorydefault

settings................31

Usingtheadvancedstartupoptions....31

RecoveringyouroperatingsystemifWindows

8orWindows8.1failstostart.......31

Creatingandusingrecoverymedia.....32

UsingtheWindowsrecoveryprogramsonthe

Windows8operatingsystem.........33

Passwords................34

Power-onpassword...........34

Harddiskpassword...........34

Supervisorpassword..........34

Howtoremovethepower-onpassword...35
Howtoremovetheharddiskpassword...35

Powermanagement............36

Screenblankmode(fortheWindows7

operatingsystemonly)..........36

Sleepmode..............36

Hibernationmode...........37

Symptom-to-FRUindex...........37

Numericerrorcodes..........38

Errormessages............39

Beepsymptoms............39

No-beepsymptoms...........40

LCD-relatedsymptoms.........40

Intermittentproblems..........40

Undeterminedproblems.........41

Chapter5.Statusindicators.....43

Chapter6.Functionkeys.......45

Chapter7.Locations.........47

Locatingcomputercontrols,connectors,and

indicators.................47

Frontview...............47

Rearview...............48

Bottomview..............48

LocatingFRUsandCRUs..........49

MajorFRUs..............50

LCDFRUs..............52

MiscellaneouspartsandotherFRUs....53

LookingupFRUinformation.........54

Chapter8.FRUreplacement

notices................55

Screwnotices...............55

Retainingserialnumbers...........56

Restoringtheserialnumberofthesystem

unit.................56

RetainingtheUUID...........57

©CopyrightLenovo2013

i

Chapter9.Removingorreplacinga

FRU..................59

Generalguidelines.............59

Beforeservicingthecomputer........60

Disablingthebuilt-inbattery.......60

1010LenovoOneLinkconnectorcover.....60

1020Basecover..............60

1030Batterypack.............62

1040Harddiskdrive,hybriddrive,orsolid-state

drive...................64

1050Memorymodule............66

1060WirelessLANcard...........67

1070M.2solid-statedriveorwirelessWANcard.68

1080NearFieldCommunicationcard.....70

1090Coin-cellbattery............71

1100Harddiskdrivecard,,hybriddrivecard,or

solid-statedrivecard............72

1110Thermalfanassembly.........73

1130Hallsensor..............75

1130Speakerassembly...........76

1140Fingerprintreaderassembly.......77

1150Mediacardreader...........78

1160DC-incard..............79

1170Systemboard.............81

1180LCDunit...............84

1190Power-buttoncard...........86

1200Keyboardbezelassemblywithkeyboard..87

Formodelswithnon-touchpanel.......88

2010LCDbezelassembly........88

2020LCDhingecap..........89

2030LCDpanel............90

2040Hingekit.............91

2050Integratedcameraandmicrophone

combocard..............92

2060WirelessWANantennakit......93

2070LCDcableassembly........93

2080WirelessLANkitandLCDrearcover

assembly...............93

Formodelswithtouchpanel.........95

2010LCDbezelassembly........95

2020LCDhingecap..........96

2030T ouchcontrolboardandLCDpanel..96

2040LCDhinges............97

2050Integratedcameraandmicrophone

assembly...............98

2060Wirelessantennaassembly,LCDcable,

andLCDrearcoverassembly.......99

AppendixA.Notices.........103

Electronicemissionsnotices.........104

Trademarks................104

AppendixB.Abbreviationtable...105

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadS540Machinetype(MT)20B3

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad
products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”
onpage1

andChapter2“Importantserviceinformation”onpage19.

®

products.

©CopyrightLenovo2013

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage1

•“Safetyinspectionguide”onpage2

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

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•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
ungroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Partssimilartothoselistedabove
Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

2HardwareMaintenanceManual

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespecifiedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

Chapter1.Safetyinformation3

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Chapter2.Importantserviceinformation

Thischapterintroducesfollowingimportantserviceinformationthatappliestoallmachinetypessupported
bythismanual:

•“StrategyforreplacingFRUs”onpage19
–“Strategyforreplacingaharddiskdrive,ahybriddrive,orasolid-statedrive”onpage19
–“Importantnoticeforreplacingasystemboard”onpage20
–“Howtouseerrormessage”onpage20

•“StrategyforreplacingFRUsforCTO,specialbidmodel,andstandardmodels”onpage20
–“Productdefinition”onpage20
–“FRUidentification”onpage21

Important:

•IfthecomputerisequippedwithbothaharddiskdriveandanmSAT Asolid-statedrive,donotusethe
mSATAsolid-statedriveasabootabledevice.ThemSA T Asolid-statedriveisdesignedanddevelopedfor
“cache”functionpurposeonly.

•AdvisecustomerstocontacttheLenovo
obtainingorinstallinganysoftwarefixes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor
LenovoSupportareavailableat:http://www.lenovo.com/support/phone

•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo
authorizedservicetechniciansareavailableinthefollowingsupportsite:
http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

®

CustomerSupportCenteriftheyneedanyassistancein

Beforereplacingparts:

Ensurethatallsoftwarefixes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacinganyFRUs
listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore
completingtheserviceaction.

Todownloadsoftwarefixes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDriversand
followtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe
originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdrive,ahybriddrive,orasolid-state drive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive,ahybriddrive,asolid-statedrive.
Thiswillcauseallcustomerdataonthedrivetobelost.Besurethatthecustomerhasacurrentbackupof
thedatabeforedoingthistask.

©CopyrightLenovo2013

19

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.

IfthecomputerisshippedwithbothanmSAT Asolid-statedriveandaharddiskdrive,themSATAsolid-state
driveisusedforthe“cache”functionandtosupporttheIntel
thatusersdonotreplacethemSAT Asolid-statedrivebythemselves.Otherwise,the“cache”functionwill
notworkandtheIntelRapidStartTechnologycannotbeusedanymore.

Attention:EnsurethatyoupartitionthemSA T Asolid-statedriveafterinstallingitonthecomputeryouare
servicing.Otherwise,themSATAsolid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowto
partitionanmSATAsolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

®

RapidStartT echnology.Itisrecommended

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththefirsterrorcode.Whatevercausesthefirsterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,specialbidmodel,andstandard models

ThistopicprovidesinformationaboutthemodeltypesandFRUidentification.

Productdefinition

Thistopicintroducesdifferentmodeltypesandhowtoidentifyeachtype.

DynamicConfigureT oOrder(CTO)

ThismodelprovidestheabilityforacustomertoconfigureaLenovosolutionfromawebsite,andhavethis
configurationsenttofulfillment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland
eSupportwillloadtheseproductsasthe4-characterMT,4-charactermodeland2-charactercountrycode.
Themodelis“CTO1”andthedefaultcountrycodeis“WW”(example:20AACTO1WW).

Specialbidmodel

ThismodelisauniqueconfigurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique
MTMconsistsofa4-characterMT ,a4-charactermodel,andanumeric2-charactercountrycodeisprovided
tothecustomertoplaceorders(example:20AA000955).Thecountrycodeassignedisnumericanddoes
notdesignateaspecificcountryorregion.ThecustommodelfactsheetfortheMTMindicateswhichcountry
thespecialbidMTMissetupfor.Specialbidofferingisnotgenerallyannounced.

Standardmodel

Standardmodels(fixedconfiguration)areannouncedandofferedtoallcustomers.TheMTMportionofthe
machinelabelconsistsofa4-characterMT ,a4-charactermodel,andanalphabetic2-charactercountry

20HardwareMaintenanceManual

code.Thecountrycodeassignedisalphabeticandrepresentsadesignatedcountryorregion(example:
20AA0009UK).

FRUidentification

UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforaproductatan
MT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,liquidcrystaldisplay
(LCD),andmemorymodule.

ToidentifythemajorFRUsforaproduct,dothefollowing:

1.Goto
http://www.lenovo.com/support.

2.ClickWarranty&Services.

3.ClickCheckWarrantyStatus.

4.OntheWarrantyStatusLookuppage,clickPartsLookup.

5.T ypeyourmachinetypeandserialnumber,andthenclickSubmit.

eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.

TogetthegeneralFRUlistforaproduct,dothefollowing:

1.Goto
http://www.lenovo.com/support.

2.ClickParts&Accessories.

3.Followtheinstructionsonthescreentoselectproduct.

4.ClickProductandPartsDetail.

5.OnthePRODUCTANDPARTSDETAILpage,clickPartsDetailtabtoviewtheFRUlist.

Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspecificmodelinformation.

Chapter2.Importantserviceinformation21

22HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterintroducesfollowinginformation:

•“Whattodofirst”onpage23

•“Checkoutguide”onpage24
–“LenovoSolutionCenter”onpage24
–“Quicktestprograms”onpage24
–“UEFIdiagnosticprogram”onpage25
–“Bootablediagnosticprograms”onpage26

•“Powersystemcheckout”onpage26

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertifiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedusenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Thesequence
ofthedrivesinthecomputerthatyouareservicingmighthavebeenaltered.Ifyouselectanincorrect
drive,dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,ensure
thatthemodelofthemachineandtheFRUpartnumberarecorrectbyreferringtothewebsite:
http://www.lenovo.com/serviceparts-lookup

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur
foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,
electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou
suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do
notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodofirst

WhenyoureturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformorparts
returnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage
wascausedbymisuse,accident,modification,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

©CopyrightLenovo2013

23

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCcardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodification.

•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard
diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook
computers.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts,
prototypecards,ormodifiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.

TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo-
SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem
oftheprogram.

Quicktestprograms

Runquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthecomputer
doesnothavetheLenovoSolutionCenterprograminstalled.

Lenovoprovidesthefollowingquicktestprograms:

•LenovoHardDriveQuickTest:Usethisprogramtotroubleshootandresolveinternalstorageproblems.

•LenovoMemoryQuickT est:Usethisprogramtotroubleshootandresolvememorymoduleproblems.

24HardwareMaintenanceManual

Thequicktestprogramsareapplicableonthefollowingoperatingsystems:

•Microsoft

®

Windows

®

8

•MicrosoftWindows7

•MicrosoftWindowsXP

•MicrosoftWindowsServer

®

2003

•MicrosoftWindowsServer2008

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions
ontheWebsite.

Torunatestusingquicktestprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exefile.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selectthetesttobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information
messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand
internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage
devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage26,
andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage37
forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe
UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

TestsTools

•QuickMemoryT est

•QuickStorageDeviceT est

•ExitApplication

•ExtendedMemoryT est

•LCDtest

•MemoryBitFadeT est(180min)

•MotherboardBusesTest

•PCI-etest
Note:T able1shouldhaveanotethatRecoverbad
sectorstoolisonlyavailableonsystemswithrotational
harddrive.(NotavailableforsystemswithSSD
configuration)

•Executefromconfigurationfile

•Generateconfigurationfile

•Recoverbadsectorstool

•SystemInformation

Chapter3.Generalcheckout25

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada
bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable
youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover
theinternalstoragedevices.T ousethebootablediagnosticprograms,youcancreateabootablediagnostic
mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage
26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page37

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot
Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe
launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage
26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page37forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot
Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram
willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

forerrorcodedescriptionsandtroubleshootinghints.

Powersystemcheckout

Toverifyapowersymptom,dothefollowing:

1.T urnoffthecomputer.

2.Connecttheacpoweradapter.

3.T urnonthecomputer.Ifthecomputercanbeturnedon,itmeansthateitherthebatterypackortheac
poweradapterisfunctional.

4.Insertastraightenedpaperclipintotheemergencyresetholetoresetthecomputer.Ifthecomputeris
stillpoweredon,itmeansthattheacpoweradapterisfunctional.

5.T urnoffthecomputer.

6.Disconnecttheacpoweradapterandturnonthecomputer.Ifthecomputercanbeturnedon,it
meansthatthebatterypackisfunctional.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage27

26HardwareMaintenanceManual

•“Checkingthebuilt-inbatteryandoperationalcharging”onpage27

(20V)

1

3

2

•“Checkingthecoin-cellbattery”onpage28

Checkingtheacpoweradapter

Youareherebecausethecomputerfailsonlywhentheacpoweradapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe
dockingstationortheportreplicator.

•Ifthesystemstatusindicatordoesnotblinkthreetimeswhenanacpowersourceisconnected,check
thepowercordoftheacpoweradapterforcorrectcontinuityandinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingthebuilt-inbatteryandoperational
charging”onpage27

Tochecktheacpoweradapter,dothefollowing:

1.Unplugtheacpoweradaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.Seethefollowingillustration:

.

Pin

1+20

20

3

Voltage(Vdc)

Ground

Note:Outputvoltageofpin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacpoweradapter.

4.Ifthevoltageisacceptable,replacethesystemboard.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Checkingthebuilt-inbatteryandoperationalcharging

Thiscomputersupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedby
Lenovooranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesigned
forothersystems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemsisinstalled,the
systemwillnotcharge.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

ThebatterystatusiconintheWindowsnotificationareadisplaysthepercentageoftheremainingbattery
power.

Tocheckfordetailedbatterystatusinformation,dothefollowing:

•ForWindows7:OpenthePowerManagerprogramandclicktheBatterytab.

•ForWindows8andWindows8.1:OpentheLenovoSettingsprogramandclickOK.

Tocheckwhetherthebatterychargesproperlyduringoperation,dothefollowing:

1.Dischargethebatteryuntiltheremainedbatterypowerislessthan50%.

Chapter3.Generalcheckout27

2.Connectthecomputertoacpowertochargethebattery.IfthebatterystatusiconintheWindows
notificationareaindicatesthatthebatteryisnotcharging,removethebatteryandletitreturntoroom
temperature.

3.Reinstallthebattery.Ifthebatteryisstillnotcharging,replacethebatterypack.

4.Checkthebatterystatusiconagain.Ifthesameerrorstillexists,replacethesystemboard.

Checkingthecoin-cellbattery

Tocheckthecoin-cellbattery,dothefollowing:

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage60.

2.Removethecoin-cellbattery.See“1090Coin-cellbattery”onpage71.

3.Measurethevoltageofthecoin-cellbattery.Seethefollowingillustration.

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethecoin-cellbattery.

•Ifthecoin-cellbatterydischargesquicklyafterreplacement,replacethesystemboard.

28HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage29

•“UsingtheWindowsrecoveryprogramsontheWindows8operatingsystem”onpage33

•“Passwords”onpage34

•“Powermanagement”onpage36

•“Symptom-to-FRUindex”onpage37

ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome
available,theywillbepostedonhttp://www.lenovo.com/support

RestoringthefactorycontentsbyusingtheRecoveryDiscSet

Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew
drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe
factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout
whichdiscstoorder,gotohttp://www.lenovo.com/serviceparts-lookup.

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.The
RecoveryDiscSetmightconsistoftheuserinstructionsandthefollowingsetofDVDstorestorethe
computertotheoriginalfactoryconfiguration.

•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoftWindowsoperatingsystem.
Usethisdisctostarttherecoveryprocess.

•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled
applicationsanddriversonthecomputer.

•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat
waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.

TorestorethecomputertotheoriginalfactoryconfigurationusingtheRecoveryDiscSet,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.
Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orwhenyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheThinkPadSetupprogramconfigurationchanges.Followtheinstructionsonthe
screentobegintherecoveryprocess.

©CopyrightLenovo2013

29

4.SelectyourlanguageandclickNext.

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe
instructionsonthescreen.

6.ClickY esinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
processofrecoveringapplicationsanddrivers.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave
changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

RecoveryoverviewfortheWindows8andWindows8.1operatingsystem

ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8andWindows8.1
operatingsystems.

AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery
imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.

YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe
recoverymedia,youcantroubleshootandfixtheproblemsonyourcomputerevenifyoucannotstartthe
Windows8orWindows8.1operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyas
possible.Formoreinformation,see“Creatingandusingrecoverymedia”onpage32.

Refreshingyourcomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonalfilesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

1.Dependingontheoperatingsystem,dooneofthefollowing:

•ForWindows8:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.

•ForWindows8.1:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.

3.Followtheinstructionsonthescreentorefreshyourcomputer.

30HardwareMaintenanceManual

Resettingyourcomputertothefactorydefaultsettings

Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault
settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith
yourcomputer,andresetallthesettingstothefactorydefaultsettings.

Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonalfilesandsettingswillbe
deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputertothefactorydefaultsettings,dothefollowing:

1.Dependingontheoperatingsystem,dooneofthefollowing:

•ForWindows8:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.

•ForWindows8.1:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.ThenclickNextto
confirmtheoperation.

3.Dependingonyourneeds,dooneofthefollowing:

•T operformaquickformat,clickJustremovemyfilestostarttheprocess.Theprocesswilltake

severalminutes.

•T operformacompleteformat,clickFullycleanthedrivetostarttheprocess.Theprocesswill

takeseveralhours.

4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.

Usingtheadvancedstartupoptions

Withtheadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethe
startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Dependingontheoperatingsystem,dooneofthefollowing:

•ForWindows8:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.

•ForWindows8.1:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows8orWindows8.1fails tostart

TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows8orWindows8.1operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystem
eveniftheWindows8orWindows8.1operatingsystemfailstostart.

Chapter4.Relatedserviceinformation31

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

Creatingandusingrecoverymedia

YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows
recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandfixthe
problemsonyourcomputer.

Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia,
keeptheminasafeplaceanddonotusethemtostoreotherdata.

Creatingrecoverymedia

Tocreaterecoverymedia,youneedaUSBdrivewithatleast8GBofstorage.TherequiredUSBcapacity
dependsonthesizeoftherecoveryimage.

Attention:CreatingrecoverymediawilldeleteanythingstoredontheUSBdrive.T oavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.

Tocreaterecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and
clickSearch.

2.Dependingontheoperatingsystem,dooneofthefollowing:

•ForWindows8:

TyperecoveryintheSearchfieldandclickSettings.ThenclickCreatearecoverydrive.

•ForWindows8.1:

TyperecoveryintheSearchfieldandclicktheSearchbutton.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option.
ThenclickNext.

Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option,
youwillcreaterecoverymediawithouttherecoverypartitioncontent.Y oustillcanstartthecomputer
fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon
yourcomputerisdamaged.

5.ConnectaproperUSBdrivethenclickNext.

6.ClickCreateintheRecoveryDrivewindow.Thecreationoftherecoverymediastarts.

7.Whenthecreationoftherecoverymediafinishes,dooneofthefollowing:

•T okeeptherecoverypartitiononyourcomputer,clickFinish.

•T odeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.

Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoverymediaina
safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill
needtherecoverymediatorefreshorresetyourcomputer.

8.RemovetheUSBdrive.Therecoverymediaarecreatedsuccessfully.

32HardwareMaintenanceManual

Usingrecoverymedia

Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use
recoverymediatorecoveryourcomputer.

Touserecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.T urnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.

2.Selecttherecoverydriveasthebootdevice.

3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.

4.ClickT roubleshoottodisplaytheoptionalrecoverysolutions.

5.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour
PCifyouwanttoresetyourcomputertothefactorydefaultsettings.

FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8andWindows8.1operating
system,goto:
http://go.microsoft.com/fwlink/?LinkID=263800

UsingtheWindowsrecoveryprogramsontheWindows8operating system

Thecomputeryouareservicingmightcomewithbuilt-inrecoveryprogramsprovidedbytheWindows8
operatingsystem.Usethoseprogramstorefreshorresetthecomputer.

Refreshingthecomputer

Ifthecomputeryourareservicingdoesnotperformwellandtheproblemmightbecausedbyarecently
installedprogram,youcanrefreshthecomputerwithoutlosingthecustomers’personalfilesorchanging
thesettings.

Attention:Ifyourefreshthecomputer,theprogramsthatcamewiththecomputerandtheprogramsthat
wereinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshthecomputer,dothefollowing:

1.Moveyourcursortothebottom-rightcornerofthescreentobringupthecharms.ClickSettings
➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.

Resettingthecomputertofactorydefaultsettings

Youcanresetthecomputertothefactorydefaultsettings.Duringtheprocess,theoperatingsystemand
allprogramsthatareshippedwiththecomputerwillbereinstalled.

Attention:Allthepersonalfilesandsettingswillbedeletedafteryouresetthecomputertothefactory
defaultsettings.Ensurethattheuserhasmadeabackupcopyofallthedatabeforerestoringthecomputer
tothefactorydefaultsettings.

Toresetyourcomputer,dothefollowing:

1.Moveyourcursortothebottom-rightcornerofthescreentobringupthecharms.ClickSettings
➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.

Chapter4.Relatedserviceinformation33

Advancedstartupoptions

AdvancedstartupoptionsenableyoutochangethestartupsettingsoftheWindowsoperatingsystem,start
thecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Moveyourcursortothebottom-rightcornerofthescreentobringupthecharms.ClickSettings

➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Restartthecomputerfollowingtheinstructionsonthescreen.

FormoredetailsabouttheWindowsrecoverysolutions,refertothehelpinformationsystemoftheWindows
8operatingsystem.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadnotebookcomputer:thepower-onpassword,
theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe
computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating
systemisstarted.

Power-onpassword

Apower-onpasswordprotectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbestarted.Forinstructionsonhowtoremove
thepower-onpassword,see“Howtoremovethepower-onpassword”onpage35.

Harddiskpassword

Therearetwokindsofharddiskpasswords:

•Userharddiskpassword-fortheuser

•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk
eveniftheuserhaschangedtheuserharddiskpassword

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User
moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The
systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword
hasbeenset.Ifithas,itcanbeusedforaccesstotheharddiskdrive.Ifnomasterharddiskpasswordis
available,neitherLenovonorLenovoauthorizedservicetechniciansprovideanyservicestoreseteither
theuserorthemasterharddiskpassword,ortorecoverdatafromtheharddiskdrive.Theharddiskdrive
canbereplacedforascheduledfee.

Forhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword”onpage35.

Supervisorpassword

AsupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetup.Theusermustenter
thesupervisorpasswordinordertogetaccesstotheThinkPadSetupandchangethesystemconfiguration.

34HardwareMaintenanceManual

Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice

technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor
ascheduledfee.

Howtoremovethepower-onpassword

Toremoveapower-onpassword,dothefollowing:

Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:

1.T urnoffthecomputer.

2.Removethebatterypack.Forinstructionsonhowtoremovethebatterypack,see“1030Battery
pack”onpage62.

3.Removethecoin-cellbattery.Forinstructionsonhowtoremovethecoin-cellbattery,see“1090
Coin-cellbattery”onpage71.Waitforafewseconds.

4.Reinstallthecoin-cellbattery.Forinstructionsonhowtoinstallthecoin-cellbattery,see“1090Coin-cell
battery”onpage71.

5.Reinstallthebatterypack.Forinstructionsonhowtoinstallthebatterypack,see“1030Batterypack”
onpage62.

6.T urnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.Thepower-onpasswordhasbeenremoved.

Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove
thepower-onpassword:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1.

3.T ypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity.

5.SelectPassword.

6.SelectPower-OnPassword.

7.T ypethecurrentsupervisorpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter
NewPasswordfieldblank,andpressEntertwice.

8.IntheChangeshavebeensavedwindow,pressEnter.

9.PressF10tosavechangesandexittheThinkPadSetupprogram.

Howtoremovetheharddiskpassword

Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe

madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide
anyservicestoresettheuserharddiskpasswordsortorecoverdatafromtheharddiskdrive.T oputthe
systembacktooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbeto
replacetheharddiskdrive,hybriddrive,orsolid-statedrivewithascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandmaster
harddiskpasswordareknown,dothefollowing:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.

3.SelectSecurity.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterharddiskpassword.

Chapter4.Relatedserviceinformation35

7.T ypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter
NewPasswordfieldblank,andpressEntertwice.

8.PressF10.

9.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe
masterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep,
andhibernation.

Screenblankmode(fortheWindows7operatingsystemonly)

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,dothefollowing:

1.Right-clickthebatterygaugeonthetaskbar.

2.SelectPoweroffdisplay.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleepmode

Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen
blankmode:

•TheLCDispoweredoff.

•Theharddiskdrive,hybriddrive,orsolid-statedriveispoweredoff.

•Themicroprocessorstops.

Toentersleepmode,dooneofthefollowing:

•ForWindows7:ClickthearrowbesidetheShutdownicon,andthenselectSleep.T oreturnfrom
sleepmode,presstheFnkey.

•ForWindows8andWindows8.1:Movethepointertothetop-rightorbottomrightcornerofthescreento
bringupthecharms.ThenclickSettings➙Power➙Sleep.

Incertaincircumstances,thecomputergoesintosleepmodeautomatically:

•Afteraperiodofinactivityspecifiedinpowerplansettings

•Whenthebatterypowerislow

Tocausethecomputertoreturnfromsleepmodeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•T urnonthepowerbutton.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes
operation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew
secondsbeforetakinganyactiontoreenteroperationmode.

36HardwareMaintenanceManual

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddiskdrive,hybriddrive,or
solid-statedrive.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstationortheport
replicator,donotundockitbeforeresumingnormaloperation.Ifyoudoundockitandthentrytoresume
normaloperation,youwillgetanerrormessage,andyouwillhavetorestartthesystem.

Ifyouhavedefinedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation
mode,performthataction.

•Closingthelid.

•Pressingthepowerbutton.

Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspecifiedinpower
plansettings.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The
hibernationfileinthebootrecordontheharddiskdrive,hybriddrive,orsolid-statedriveisread,andsystem
statusisrestoredfromtheharddiskdrive,hybriddrive,orsolid-statedrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage38

•“Errormessages”onpage39

•“Beepsymptoms”onpage39

•“No-beepsymptoms”onpage40

•“LCD-relatedsymptoms”onpage40

•“Intermittentproblems”onpage40

•“Undeterminedproblems”onpage41

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedfirst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe
computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage40

.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebookcomputers,seethe
manualforthatdevice.

Chapter4.Relatedserviceinformation37

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror

0177

BadSVPdata,stopPOSTtask—Checksumofthe
supervisorpasswordintheEEPROMisnotcorrect.

0183

BadCRCofSecuritySettingsinEFIVariable.Enterthe
ThinkPadSetupprogram.–ThechecksumoftheSecurity
settingsintheEFIVariableisnotcorrect.

0187

EAIAdataaccesserror

0188

InvalidRFIDSerializationInformationArea.

0189

InvalidRFIDConfigurationInformationArea.

0190

Criticallow-batteryerror

0191

SystemSecurity—InvalidRemoteChangerequested.

0199

SystemSecurity—Securitypasswordretrycount
exceeded.

0251

SystemCMOSchecksumbad-Defaultconfiguration
used.

0271

Real-TimeClockError.CheckDateandTimesettings.

1802

Unauthorizednetworkcardispluggedin—Poweroffand
removethenetworkcard.

1820

Morethanoneexternalfingerprintreaderareattached.
Poweroffandremoveallbutthereaderthatyousetup
withinyourmainoperatingsystem.

2000

ThinkVantageActiveProtectionsensordiagnosticsfailed.

2100

DetectionerroronHDD0(MainHDD)

2101

DetectionerroronHDD1(MiniSAT A)

2110

ReaderroronHDD0(MainHDD)

FRUoraction,insequence

Replacethesystemboard.

1.RuntheThinkPadSetupprogram.Thesettings
willbecorrectedautomatically .Thensavethe
currentsettingsbypressingF10.

2.Replacethesystemboard.

Replacethesystemboard.

Replacethesystemboard.

Replacethesystemboard.

1.Chargethebatterypack.

2.Replacethebatterypack.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingF10.

2.Replacethesystemboard.

1.RuntheThinkPadSetupprogram.Theretrycount

willbereset.Thensavethecurrentsettingsby
pressingF10.

2.Replacethesystemboard.

1.Chargethecoin-cellbatteryformorethan8hours

byconnectingtheacadapter.

2.Replacethecoin-cellbatteryandrunThinkPadSetup
toresetthetimeanddate.

1.RunThinkPadSetuptoresetthetimeanddate

2.Replacethecoin-cellbatteryandrunThinkPadSetup
toresetthetimeanddate.

1.Removenetworkcard.

2.Replacethesystemboard.

Removeallbutthereaderthatyousetupforthe
authentication.

Havethecomputerserviced.

1.Reseattheharddiskdrive.

2.Replacethemainharddiskdrive.

3.Replacethesystemboard.

1.ReseattheMiniSATAdevice.

2.ReplacetheminiSATAdevice.

3.Replacethesystemboard.

1.Reseattheharddiskdrive.

2.Replacethemainharddiskdrive.

3.Replacethesystemboard.

38HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror

2111

ReaderroronHDD1(MiniSA TA)

2200

MachineT ypeandSerialNumberareinvalid.

2201

MachineUUIDisinvalid

Errormessages

Table3.Errormessages

FRUoraction,insequence

1.ReseattheMiniSATAdevice.

2.ReplacetheminiSATAdevice.

3.Replacethesystemboard.

Replacethesystemboard.

Replacethesystemboard.

Symptomorerror

Fanerror.1.Replacethefan.

Thermalsensingerror.Replacethesystemboard.

Thissystemdoesnotsupportbatteriesthatarenot
genuineLenovo-madeorauthorized.Thesystemwill
continuetoboot,butmaynotchargeunauthorized
batteries.
Attention:Lenovohasnoresponsibilityforthe
performanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingout
oftheiruse.

FRUoraction,insequence

2.Applythermalgrease.

3.Replacethesystemboard.

Replacethebattery.

Beepsymptoms

Table4.Beepsymptoms

Symptomorerror

Fourcyclesoffourshortbeeps

Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,pause,andoneshortbeep

Threeshortbeeps,pause,oneshortbeep,pause,one
moreshortbeep,pause,andthreeshortbeeps

FiveshortbeepsReplacethesystemboard.

Onelongandtwoshortbeeps

Fiveshortbeeps,pause,fiveshortbeeps,andpause

FRUoraction,insequence

Replacethesystemboard.

1.Replacethememorymodule.

2.Replacethesystemboard.

RemovethedevicefromExpressCardslot.

Replacethesystemboard.

Replacethesystemboard.

Chapter4.Relatedserviceinformation39

No-beepsymptoms

Table5.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno
POST.

Nobeep,power-onindicatoron,andLCDblankduring
POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Aharddiskpasswordisset.T ypethepasswordand

FRUoraction,insequence

1.Ensurethateveryconnectorisconnectedtightly
andcorrectly.

2.Reseatmemorymodule.

3.Replacethesystemboard.

1.Reseatmemorymodule.

2.Replacethesystemboard.

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-filmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT
LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas
twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore
visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadnotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecificationsbecausewecannot
guaranteethatanyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring
POST.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

HorizontalorverticallinesdisplayedonLCD.ReplacetheLCDassembly.

FRUoraction,insequence

Replacethesystemboard.

1.ReseattheLCDconnectors.

2.ReplacetheLCDassembly.

3.Replacethesystemboard.

1.Seeimportantnotefor“LCD-relatedsymptoms. ”

2.ReseatallLCDconnectors.

3.ReplacetheLCDassembly.

4.Replacethesystemboard.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

40HardwareMaintenanceManual

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.See“Powersystem
checkout”onpage26.

1.T urnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:
a.Non- ThinkPaddevices
b.Devicesattachedtothedockingstationortheportreplicator
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Harddiskdrive,hybriddrive,orsolid-statedrive
f.Externaldiskettedriveoropticaldrive
g.Memorymodule
h.PCcards

4.T urnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoufindthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly

Chapter4.Relatedserviceinformation41

42HardwareMaintenanceManual

Chapter5.Statusindicators

4

6

2

3

5

Thischapterpresentsthestatusindicatorsthatshowthestatusofthecomputer.

Table7.Statusindicators

IndicatorMeaning

1SpeakermuteindicatorOn:Thespeakersaremuted.

2Microphonemuteindicator

3CamerastatusindicatorOn:Thecameraisinuse.

On:Themicrophonesaremuted.

©CopyrightLenovo2013

43

Table7.Statusindicators(continued)

IndicatorMeaning

46Systemstatusindicator

5FnLockindicator

Blinkingthreetimes:Thecomputerisinitiallyconnectedtopower.

On:Thecomputerisinuse.

Off:Thecomputerisofforinhibernationmode.

Slowblinking:Thecomputerisinsleepmode.

Fastblinking:Thecomputerisenteringsleeporhibernationmode.

Off(defaultmode):TheFnLockfunctionisdisabled.Toinitiatethespecial

functionofeachkey,pressthecorrespondingfunctionkeydirectly .T oinputF1­F12,presstheFnkeyandthecorrespondingfunctionkey.

On(legacymode):TheFnLockfunctionisenabled.ToinputF1-F12,pressthe
correspondingfunctionkeydirectly.T oinitiatethespecialfunctionofeachkey,
presstheFnkeyandthecorrespondingfunctionkey.

44HardwareMaintenanceManual

Chapter6.Functionkeys

Thefollowingtabledescribesthefunctionsoffunctionkeysandkeycombinations.

Table8.Functionkeys

Functionkeyandkey
combination

Description

Mutesorunmutesthespeakers.

Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhen
youturnonyourcomputeragain.T oturnonthesound,pressF2orF3.

Decreasesthespeakervolume.

Increasesthespeakervolume.

Mutesorunmutesthemicrophones.

Darkensthedisplay.

Brightensthedisplay.

Switchesthedisplayoutputlocationbetweenthecomputerdisplayandanexternal
monitor.

Enablesordisablesthewirelessfeatures.

ForWindows7:OpensControlPanel.

ForWindows8andWindows8.1:OpenstheSettingscharm.

ForWindows7:OpensWindowsSearch.

©CopyrightLenovo2013

ForWindows8andWindows8.1:OpenstheSearchcharm.

Viewstheprogramsthatyouhaveopened.

ForWindows7:OpensComputer.

ForWindows8andWindows8.1:Viewsalltheprograms.

Launchesthecalculator.

Lockstheoperatingsystem.

OpensthedefaultWebbrowser.

OpensComputer.

45

Table8.Functionkeys(continued)

Functionkeyandkey
combination

+

+

Fn+B

Fn+P

Fn+SHasthesamefunctionastheSysRqkeyonaconventionalkeyboard.

Fn+K

Description

PressFn+EsctoenableordisabletheFnLockfunctionandswitchbetweendefault
modeandlegacymodeofusingthefunctionkeys.

•WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff(defaultmode).
Toinitiatethespecialfunctionofeachfunctionkey,pressthecorrespondingfunction
keydirectly .ToinputF1-F12,presstheFnkeyandthecorrespondingfunctionkey.

•WhentheFnLockfunctionisenabled:TheFnLockindicatorturnson(legacy
mode).ToinputF1-F12,pressthecorrespondingfunctionkeydirectly.T oinitiate
thespecialfunctionofeachfunctionkey,presstheFnkeyandthecorresponding
functionkey.

Controlsthekeyboardbacklight.

Therearethreemodesforthekeyboardbacklight:Off,Low,andHigh.Press
Fn+Spacebartochangethemodesofthekeyboardbacklight.

HasthesamefunctionastheBreakkeyonaconventionalkeyboard.

HasthesamefunctionasthePausekeyonaconventionalkeyboard.

HasthesamefunctionastheScrLKkeyonaconventionalkeyboard.

46HardwareMaintenanceManual

Chapter7.Locations

2

2

3

4

5

1

13

12

14

15

67891011

Thischapterintroducesthelocationsofthehardwarecomponentsonyourcomputer.

Locatingcomputercontrols,connectors,andindicators

Thistopicintroducesthelocationsofthecomputercontrols,connectors,andindicators.

Frontview

1Camera9Comboaudiojack

2Microphones

3Fanlouvers

4Powerbutton

5Numerickeypad

6Ethernetconnector14T rackPoint

7HDMIport15ThinkPadtrackpad

8USB3.0connector

©CopyrightLenovo2013

10SIMcardslot

11Built-instereospeaker(right)

12Fingerprintreader(onsomemodels)

13Systemstatusindicator

®

pointingstick

47

Rearview

1 5 62 3 4

1

2

3

4

5

6

1Security-lockslot4AlwaysonUSBconnector

2acpowerconnector

3LenovoOneLinkconnector6Built-instereospeaker(left)

5Mediacardreaderslot

Bottomview

1M.2solid-statedriveorwirelessWANcard4Batterypack

2Emergencyresethole5Harddiskdrive,hybriddrive,orsolid-statedrive

3Memorymodules6WirelessLANcard

48HardwareMaintenanceManual

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“MajorFRUs”onpage50

•“LCDFRUs”onpage52

Notes:

•EachFRUisavailableforalltypesormodels,unlessotherwisespecified.

•CRUstatementforcustomers:
Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda
“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothersare
designatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-service

CRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccording
tothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytime
uponrequest.Y oucanfindalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronic
versionofthismanualcanbefoundathttp://www.lenovo.com/support.ClickGuides&Manualsandthenfollow
theon-screeninstructionstofindthemanualforyourproduct.Y oumightberequiredtoreturnthedefectivepart
thatisreplacedbytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,anda
containerwillbeincludedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUif
LenovodoesnotreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.Seeyour
LenovoLimitedWarrantydocumentationforfulldetails.

ThinkPadcomputerscontainthefollowingtypesofCRUs:
–Self-serviceCRUs:TheseCRUsunplugorareheldbynomorethantwoscrews.Examplesofthesetypes

ofCRUsincludetheacpoweradapter,powercord,andharddiskdrive.Otherself-serviceCRUsdepending
onproductdesignmightincludethememorymodule,wirelesscard,keyboard,andpalmrestwithfingerprint
readerassemblyandtouchpad.

–Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerthatareconcealedbyanaccess

panelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,thespecific
CRUisvisible.

Chapter7.Locations49

MajorFRUs

14

15

17

16

18

19

20

13

12

1

2

4

5

6

7

8

9

10

11

21

3

Table9.MajorFRUs

No.FRUdescriptions

1

LCDunit

Self-service
CRU

NoNo

2KeyboardbezelassemblywithkeyboardNoNo

3Power-buttoncardNoNo

4

Fingerprintreaderassembly(onsomemodels)

5

Thermalfanassembly

6

Systemboard

7

Coin-cellbattery

8

Speakerassembly

9Harddiskdrive,hybriddrive,orsolid-statedriveNoYes

NoNo

NoNo

NoNo

NoNo

NoNo

10Harddiskdrivecard,hybriddrivecard,orsolid-statedrivecardNoNo

11HallsensorNoNo

12BasecoverassemblyNoYes

13BatterypackNoNo

14WirelessLANcardNoY es

Optionalservice
CRU

50HardwareMaintenanceManual

Table9.MajorFRUs(continued)

No.FRUdescriptions

Self-service
CRU

15M.2solid-statedriveorwirelessWANcardNoNo

16MemorymoduleNoYes

17

NearFieldCommunicationcard

NoNo

18MediacardreaderNoNo

19

DC-incard

20

LenovoOneLinkconnectorcover

NoNo

YesNo

21TrackPointcapYesNo

Optionalservice
CRU

Chapter7.Locations51

LCDFRUs

1

3

4

5

6

2

8

7

9

Formodelswithnon-touchpanel

Table10.LCDFRUs

No.FRUdescriptions

1

LCDbezelassembly

2

Cameraandmicrophonecombocard

3

LCDHingekit

Self-service
CRU

NoNo

NoNo

NoNo

Optionalservice
CRU

4WirelessLANantennakitNoNo

5

WirelessWANantennakitNoNo

6

LCDrearcoverassembly

7

LCDcableassembly

8

LCDpanel

9

LCDhingecap

NoNo

NoNo

NoNo

NoNo

52HardwareMaintenanceManual

Formodelswithtouchpanel

1

3

4

5

2

7

8

9

6

10

Table11.LCDFRUs

No.FRUdescriptions

1

LCDpanel

2

Cameraandmicrophonecombocard

3

LCDHingekit

Self-service
CRU

NoNo

NoNo

NoNo

Optionalservice
CRU

4WirelessLANantennakitNoNo

5

LCDrearcoverassembly

6

LCDcableassembly

7

TouchcontrolboardNoNo

8

LCDbezelcaps

9

LCDbezelscrewcaps

10

LCDhingecap

NoNo

NoNo

NoNo

NoNo

NoNo

MiscellaneouspartsandotherFRUs

Table12.Miscellaneouspart

FRUdescriptions

Screwkit

SDdummycard

Self-service
CRU

Optionalservice
CRU

NoNo

NoNo

Chapter7.Locations53

Table12.Miscellaneouspart(continued)

FRUdescriptions

LenovoOneLinkconnectorcover

Seriesnamelabel

Table13.OtherFRUs

Self-service
CRU

YesNo

NoNo

Optionalservice
CRU

FRUdescriptions

acpoweradapterYesNo

PowercordYesNo

Self-service
CRU

Optionalservice
CRU

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto:
http://www.lenovo.com/serviceparts-lookup

54HardwareMaintenanceManual

Chapter8.FRUreplacementnotices

90degreesmore

(Cross-section)

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers
aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider
installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour
productandareavailablefromLenovoatanytimeuponrequest.YoucanfindalistofCRUsforyour
productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat
http://www.lenovo.com/support.ClickGuides&Manualsandthenfollowtheon-screeninstructionstofind
themanualforyourproduct.YoumightberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.
Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincluded
withthereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnot
receivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovo
LimitedWarrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed
withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto
http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

Tightenscrewsasfollows:

•Plastictoplastic
Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart.

•Logiccardtoplastic
Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard.

©CopyrightLenovo2013

55

180degreesmore

(Cross-section)

Notes:

•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyou
haveatorquescrewdriver,tightenallscrewsfirmlytothetorquespecifiedinthescrewinformation
tableforeachstep.

•Ensurethattorquescrewdriversarecalibratedcorrectlyfollowingcountryspecifications.

Retainingserialnumbers

Thistopicprovidesinstructionsonthefollowing:

•“Restoringtheserialnumberofthesystemunit”onpage56

•“RetainingtheUUID”onpage57

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial
numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout
thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Theserialnumberofthesystemunitiswrittenonthelabelattachedtothebottomofthecomputer.

Ifyoucannotfindtheserialnumberofthesystemunitonthebottomofthecomputer,trythefollowing
methodtogetthenumber:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin
theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea
MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface
isdisplayed.

5.T ype1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor
AssetIDscreenisdisplayed.

6.T ype2underEntertheactiondesired,thenpressEnter.Theserialnumberofeachdeviceinyour
computerisdisplayed;theserialnumberofthesystemunitislistedasfollow:
20-Serialnumber

7.Recordtheserialnumberofthesystemunit.

Afteryoureplacethesystemboard,dothefollowingtorestoretheserialnumberofthesystemunit:

1.ConnecttheMaintenanceKeytothecomputer.

56HardwareMaintenanceManual

2.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface
isdisplayed.

3.T ype1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor
AssetIDscreenisdisplayed.

4.T ype1underEntertheactiondesired,thenpressEnter.Thenfollowtheinstructionsonthescreen
torestoretheserialnumberofthesystemunit.

RetainingtheUUID

TheUniversallyUniqueIdentifier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat
productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo
computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,performthefollowingstepstocreateanewUUIDforthesystem
boardifthesystemboarddoesnothaveaUUID:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin
theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea
Maintenancekey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface
isdisplayed.

5.T ype2underEntertheactiondesired,thenpressEnter.TheAutoUUIDgenerationutilityinterfaceis
displayed.

6.T ypeyunderChangeUUID.OK?[Y/N],thenpressEnter.AnewUUIDiscreatedandwritten.Ifa
validUUIDalreadyexists,itisnotoverwritten.

Chapter8.FRUreplacementnotices57

58HardwareMaintenanceManual

Chapter9.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers
aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider
installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour
productandareavailablefromLenovoatanytimeuponrequest.YoucanfindalistofCRUsforyourproduct
inthisHardwareMaintenanceManual.Anelectronicversionofthismanualisavailablefordownloadingat
http://www.lenovo.com/support.YoumightberequiredtoreturnthedefectiveCRU.Whenreturnisrequired:
(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacement
CRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethedefective
partwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarranty
documentationforfulldetails.

Generalguidelines

WhenremovingorreplacingaFRU,besuretoobservethefollowinggeneralguidelines:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertified.Anuntrainedpersonruns
theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage55.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.AnysuchFRUs
arelistedatthebeginningofeachFRUreplacementsection.Removethemintheorderinwhichthey
arelisted.

4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgivenintheillustrationsbythe
numbersinsquarecallouts.

5.Whenturningascrew,turnitinthedirectionasgivenbythearrowintheillustration.

6.WhenremovingaFRU,moveitinthedirectionasgivenbythearrowintheillustration.

7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.

8.WhenreplacingaFRU,usethecorrectscrewsasshowninthereplacementprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,
disablethebuilt-inbattery,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking
thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalflakescancauseelectrical
shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge(ESD).
Beforetouchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischargestrap.

©CopyrightLenovo2013

59

Beforeservicingthecomputer

Carefullyreadthistopicbeforeservicingthecomputer.

Disablingthebuilt-inbattery

BeforereplacinganyFRU,ensurethatyouhavedisabledthebuilt-inbatterybydoingthefollowing:

1.T urnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.T urnonyourcomputer.PressF1toenterThinkPadSetupwhentheThinkPadlogoisdisplayed.

3.SelectConfig➙Power.ThePowersubmenuisdisplayed.

4.SelectDisablebuilt-inbattery.

5.ClickY esintheSetupWarningwindow.Thenthecomputerturnsoffautomatically.Waitthreeto
fiveminutestoletthecomputercool.

1010LenovoOneLinkconnectorcover

RemovalstepsoftheLenovoOneLinkconnectorcover

Removetheconnectorcoverasshowninthefollowingillustration.

Note:EnsurethatyoureattachtheconnectorcovertotheLenovoOneLinkconnectorafterfinishingthe
servicing.

1020Basecover

Removalstepsofthebasecover

Removethesixscrews1,thenloosentheremainingthreescrews2,andthenremovethebasecover3.

Note:Whenyouloosenorremoveascrew,followthecorrespondingdirectionasshownintheillustration.

60HardwareMaintenanceManual

1

1

1

3

1

1

1

2

2

2

StepScrew(quantity)Color

1

M2×5mm,flat-head,nylon-coated(6)

Black0.181Nm

Torque

(1.85kgf-cm)

2

M2×8mm,flat-head,nylon-coated(3)

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU61

Applyinglabelstothebasecover

1 2 3

9

4

678 5

ThenewbasecoverFRUisshippedwithakitcontaininglabelsofseveralkinds.Applythoselabelswhen
youreplacethebasecover.Forthelabelsthatarenotshippedwiththenewbasecover,peelthemofffrom
theoldbasecover,andadherethemtothenewone.

Thefollowingillustrationshowsthelocationofeachlabel.

IftheWindowsCertificateofAuthentication(COA)label3isattachedtoapartthatisreplaced,returnthe
oldpartwiththelabelattachedtothecustomer,orprovidealettertothecustomerstatingwhatthelabel
wasoriginallyonthecomputerandwhatthepartnumber,serialnumber,andproductkeywereonthelabel.

Whenyoureplacethebasecover,applytheserialnumberlabel2.

Thefollowinglabelsneedtobepeeledofffromtheoldbasecover,andthenadheretothenewbasecover.

1Systemlabel

4Assettag

5Indonesiaratinglabel9Harddiskdrivewarrantylabel

6Indonesiapostellabel

7Israelhomologationlabel

8MalaysiaSIRIMlabel

1030Batterypack

Foraccess,removethisFRU:

•“1020Basecover”onpage60

Importantnoticesforreplacingabatterypack

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

62HardwareMaintenanceManual

TheLenovoSolutionCenterprogramprovidesanautomaticbatterydiagnostictestthatdeterminesifthe

2

2

1

3

3

3

3

3

3

batterypackisdefective.AbatterypackFRUshouldnotbereplacedunlessthisdiagnostictestshows
thatthebatteryisdefective.Theonlyexceptiontothisisifthebatterypackisphysicallydamagedora
customerisreportingapossiblesafetyissue.

IftheLenovoSolutionCenterprogramisnotinstalledonthecomputer,thecustomershoulddownloadand
installtheprogramtodiagnosethebatterypack,beforegettinganon-physicallydamagedbatterypack
replaced.Notethatthereplacementofaphysicallydamagedbatterypackisnotcoveredbythewarranty.

Removalstepsofthebatterypack

DANGER

Useonlytheauthorizedbatteryspecifiedforyourcomputer.Anyotherbatterycouldigniteor
explode.

StepScrew(quantity)Color

2

M2×5mm,small-head,nylon-coated(2)Silver

Torque

0.181Nm
(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU63

4

Wheninstalling:

Ensurethattheconnectorsareattachedfirmlyandthecablesareroutedasshowninthefollowingillustration.

1040Harddiskdrive,hybriddrive,orsolid-statedrive

Foraccess,removethisFRU:

•“1020Basecover”onpage60

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper
handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorinsuspendmode.

Removalstepsoftheharddiskdrive,hybriddrive,orsolid-statedrive

Note:Removethescrewsthatsecuretheharddiskdrive,hybriddrive,orsolid-statedrive1.Thenslidethe

harddiskdrive,hybriddrive,orsolid-statedriveasshown2toreleaseitfromtheconnectorandthehooka.

64HardwareMaintenanceManual

1

1

2

StepScrew(quantity)Color

3

1

1

1

1

1

M2×3mm,flat-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgf-cm)

Wheninstalling:

Ensurethattheharddiskdrive,hybriddrive,orsolid-statedriveisfirmlyattached.

Removalstepsoftheharddiskdrivebracket,hybriddrivebracket,orsolid-statedrivebracket

Chapter9.RemovingorreplacingaFRU65

StepScrew(quantity)Color

2

a

1

M3×3mm,flat-head,nylon-coated(4)Silver

1050Memorymodule

Torque

0.392Nm
(4.0kgf-cm)

Foraccess,removethisFRU:

•“1020Basecover”onpage60

Removalstepsofthememorymodule

Note:Thememory-upgradeslotaisavailableonsomemodels.

66HardwareMaintenanceManual

2

1

1

Wheninstalling:

2

1

1

Insertthenotchedendofthememorymoduleintothememoryslot.Pressthememorymoduleinfirmly,
andpivotitdownwarduntilitsnapsintoplace.Ensurethatthememorymoduleisfirmlyinstalledinthe
slotanddoesnotmoveeasily.

1060WirelessLANcard

Foraccess,removethisFRU:

•“1020Basecover”onpage60

RemovalstepsofthewirelessLANcard

Chapter9.RemovingorreplacingaFRU67

StepScrew(quantity)Color

3

2

M2×3mm,flat-head,nylon-coated(1)

Black0.181Nm

Torque

(1.85kgf-cm)

Wheninstalling:

PlugthegraycableintotheconnectorlabeledMAINor1onthecard;andplugtheblackcableintothe
connectorlabeledAUXor2onthecard.

1070M.2solid-statedriveorwirelessWANcard

Foraccess,removethisFRU:

•“1020Basecover”onpage60

RemovalstepsoftheM.2solid-statedrive

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper
handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethecomputerisoperatingorisinsuspendmode.

•EnsurethatyoupartitiontheM.2solid-statedriveafterinstallingitonthecomputeryouareservicing.
Otherwise,theM.2solid-statedrivewillnotfunctioncorrectly.ForinstructionsonhowtopartitionanM.2
solid-statedrive,goto:
http://www.lenovo.com/support/msata-fru

68HardwareMaintenanceManual

1

StepScrew(quantity)Color

2

2

M2×3mm,flat-head,nylon-coated(1)

Torque

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU69

RemovalstepsoftheWANcard

2

1

1

3

StepScrew(quantity)Color

2

M2×3mm,flat-head,nylon-coated(1)

1080NearFieldCommunicationcard

Foraccess,removethisFRU:

•“1020Basecover”onpage60

•“1030Batterypack”onpage62

Torque

Black0.181Nm

(1.85kgf-cm)

70HardwareMaintenanceManual

RemovalstepsoftheNearFieldCommunicationcard

2

1

3

3

1090Coin-cellbattery

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1030Batterypack”onpage62

DANGER

Useonlytheauthorizedbatteryspecifiedforyourcomputer.Anyotherbatterycouldigniteor
explode.

Chapter9.RemovingorreplacingaFRU71

Removalstepsofthecoin-cellbattery

2

1

2

2

2

2

3

1

Wheninstalling:

Ensurethatthecoin-cellbatteryconnectorisattachedfirmly.

1100Harddiskdrivecard,,hybriddrivecard,orsolid-statedrivecard

Foraccess,removetheseFRUs:

•“1020Basecover”onpage60

•“1040Harddiskdrive,hybriddrive,orsolid-statedrive”onpage64

Removalstepsoftheharddiskdrivecard,hybriddrivecard,orsolid-statedrivecard

StepScrew(quantity)Color

2

M2×3mm,flat-head,nylon-coated(6)

Black0.181Nm

Torque

(1.85kgf-cm)

72HardwareMaintenanceManual

1110Thermalfanassembly

1

2e

2d

2a

2f

2b

2c

3

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

Removalstepsofthethermalfanassembly

1.Detachtheconnector1.Thenloosenthescrews2inascendingalphabeticalorder(atof)as
illustrated.

2.Removethethermalfanassembly.

Chapter9.RemovingorreplacingaFRU73

Wheninstalling:

a

b

a

•Alwayswearfingerstallswhenhandlingthethermalfanassembly.Donottouchorholdanypartofthe
thermalfanassemblywithbarefingers.

•Beforeyouattachthethermalfanassemblytothecomputer,applythermalgrease,atanamountof

0.2grams,onthepartmarked

aasshowninthefollowingillustrations.Eithertoomuchortooless

applicationofgreasecancauseathermalproblemduetoimperfectcontactwithacomponent.Y ouneed
topeelthethinfilmofffromtherubbersmarked

b.

Formodelswithadiscretethermalfanassembly

Formodelswithanintegratedthermalfanassembly

•Donottouchthethermalgrease.

•Donotpress,touch,orrotatethefanimpeller.

•Donottouchthefaninlethole.

•Donottwistorpullthecableofthethermalfanassembly.

•Donotapplypressureonthetopandbottomcoversofthethermalfanassembly.

•Donotpresstheheatpipe.Holdbothsidesoftheheatpipeifyouneedtotakethethermalfanassembly.

74HardwareMaintenanceManual

•Donotshakeordropthethermalfanassembly.

1

2

3

•Ensurethatthefanconnectorisattachedfirmly.

•Replacethethermalfanassemblyifyouobservethefollowing:

–Thecoverofthethermalfanassemblyisdeformedordamaged.

–Thereisabnormalnoiseduringrotation.

1130Hallsensor

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1040Harddiskdrive,hybriddrive,orsolid-statedrive”onpage64

•“1100Harddiskdrivecard,,hybriddrivecard,orsolid-statedrivecard”onpage72

Removalstepsofthehallsensor

Chapter9.RemovingorreplacingaFRU75

StepScrew(quantity)Color

2

2

1

1

3

3

2

M2×3mm,flat-head,nylon-coated(1)

Black0.181Nm

1130Speakerassembly

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1040Harddiskdrive,hybriddrive,orsolid-statedrive”onpage64

•“1030Batterypack”onpage62

•“1100Harddiskdrivecard,,hybriddrivecard,orsolid-statedrivecard”onpage72

Removalstepsofthespeakerassembly

Torque

(1.85kgf-cm)

StepScrew(quantity)Color

2

Wheninstalling:

M2×2mm,big-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgf-cm)

Ensurethattheconnectorisattachedfirmlyandthecablesareroutedasshowninthefollowingillustration.

76HardwareMaintenanceManual

1140Fingerprintreaderassembly

1

1

2

Foraccess,removetheseFRUs:

•“1020Basecover”onpage60

•“1040Harddiskdrive,hybriddrive,orsolid-statedrive”onpage64

•“1030Batterypack”onpage62

•“1100Harddiskdrivecard,,hybriddrivecard,orsolid-statedrivecard”onpage72

•“1130Speakerassembly”onpage76

Removalstepsofthefingerprintreaderassembly

StepScrew(quantity)Color

1

M2×3mm,flat-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU77

1

3

4

5

1150Mediacardreader

2

3

1

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1040Harddiskdrive,hybriddrive,orsolid-statedrive”onpage64

•“1030Batterypack”onpage62

•“1100Harddiskdrivecard,,hybriddrivecard,orsolid-statedrivecard”onpage72

•“1130Speakerassembly”onpage76

Removalstepsofthemediacardreader

StepScrew(quantity)Color

2

78HardwareMaintenanceManual

M2×3mm,flat-head,nylon-coated(1)

Torque

Black0.181Nm

(1.85kgf-cm)

Wheninstalling:

3

1

2

Ensurethatthecablesareroutedasshowninthefollowingillustration.

1160DC-incard

Foraccess,removetheseFRUsinorder:

•“1010LenovoOneLinkconnectorcover”onpage60

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

•“1180LCDunit”onpage84

•“1030Batterypack”onpage62

RemovalstepsoftheDC-incard

Chapter9.RemovingorreplacingaFRU79

5

5

4

4

5

StepScrew(quantity)Color

6

7

8

4

5

M2.0×5mm,flat-head,nylon-coated(2)Silver

M2.5×5mm,flat-head,nylon-coated(6)

Torque

0.181Nm
(1.85kgf-cm)

Black0.392Nm

(4.0kgf-cm)

80HardwareMaintenanceManual

9

9

10

StepScrew(quantity)Color

9

M2×3mm,flat-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgf-cm)

1170Systemboard

Importantnoticesforhandlingthesystemboard

Whenhandlingthesystemboard,readthefollowing:

•Thesystemboardhasanaccelerometer,whichcanbebrokenwhenseveralthousandsofG-forces
areapplied.

Note:Droppingasystemboardfromaheightofaslittleas0.15m(6inches)sothatitfallsflatonahard
benchcansubjecttheaccelerometertoasmuchas6000G'sofshock.

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,or
composite.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmatora
corrugatedconductivematerial.

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1040Harddiskdrive,hybriddrive,orsolid-statedrive”onpage64

•“1060WirelessLANcard”onpage67

•“1070M.2solid-statedriveorwirelessWANcard”onpage68

•“1050Memorymodule”onpage66

•“1030Batterypack”onpage62

•“1090Coin-cellbattery”onpage71

•“1110Thermalfanassembly”onpage73

•“1100Harddiskdrivecard,,hybriddrivecard,orsolid-statedrivecard”onpage72

Chapter9.RemovingorreplacingaFRU81

•“1130Speakerassembly”onpage76

a

a b

•“1160DC-incard”onpage79

•“1180LCDunit”onpage84

Attention:Thefollowingcomponentssolderedonthetopsideofthesystemboardisextremelysensitive.
Whenyouservicethesystemboard,avoidanykindofroughhandling.

aMicroprocessor
bGraphicsProcessingUnit(GPU)

Formodelswithanintegratedthermalmodule

Formodelswithadiscretethermalmodule

82HardwareMaintenanceManual

Removalstepsofthesystemboard

1

2

7

8

6

5

4

3

12

13

11

9

10

14

14

14

14

14

Wheninstalling:

Ensurethattheconnectorsareattachedfirmlytothesystemboard.

StepScrew(quantity)Color

14

M2×3mm,flat-head,nylon-coated(5)

Torque

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU83

15

1180LCDunit

1

2

3

4

4

4

4

4

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

RemovalstepsoftheLCDunit

Wheninstalling:

Ensurethattheconnectorsareattachedfirmly.

84HardwareMaintenanceManual

6

6

6

6

5

6

5

6

StepScrew(quantity)Color

7

5

6

M2.0×5mm,flat-head,nylon-coated(2)Silver

M2.5×5mm,flat-head,nylon-coated(6)

Torque

0.181Nm
(1.85kgf-cm)

Black0.392Nm

(4.0kgf-cm)

Chapter9.RemovingorreplacingaFRU85

8

8

Wheninstalling:

1

2

Ensurethatyouroutethecablesfirmlyandtapeupintheproperpositions.

Attention:Whenyouroutethecables,ensurethattheyarenotsubjecttoanytension.Tensioncouldcause
thecablestobedamagedbythecableguides,orawiretobebroken.

1190Power-buttoncard

Foraccess,removetheseFRUs:

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

•“1030Batterypack”onpage62

•“1180LCDunit”onpage84

Removalstepsofthepower-buttoncard

Wheninstalling:

86HardwareMaintenanceManual

Ensurethattheconnectorisattachedfirmly.

3

4

StepScrew(quantity)Color

3

1200Keyboardbezelassemblywithkeyboard

M2×3mm,flat-head,nylon-coated(1)

Black0.181Nm

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1040Harddiskdrive,hybriddrive,orsolid-statedrive”onpage64

•“1060WirelessLANcard”onpage67

•“1070M.2solid-statedriveorwirelessWANcard”onpage68

•“1050Memorymodule”onpage66

•“1030Batterypack”onpage62

•“1090Coin-cellbattery”onpage71

•“1110Thermalfanassembly”onpage73

•“1100Harddiskdrivecard,,hybriddrivecard,orsolid-statedrivecard”onpage72

•“1130Speakerassembly”onpage76

•“1170Systemboard”onpage81

•“1140Fingerprintreaderassembly”onpage77

•“1150Mediacardreader”onpage78

•“1160DC-incard”onpage79

•“1130Hallsensor”onpage75

Torque

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU87

Removalstepsofthekeyboardbezelassemblywithkeyboard

1

1

1

1

1

1

1

1

1

Formodelswithnon-touchpanel

2010LCDbezelassembly

RemovalstepoftheLCDbezelassembly

88HardwareMaintenanceManual

2

2

Wheninstalling:

1

1

2

2

2

Ensurethatallthelatchesareattachedfirmly.

2020LCDhingecap

Foraccess,removetheseFRUsinorder:

•“2010LCDbezelassembly”onpage88

RemovalstepsoftheLCDhingecap

StepScrew(quantity)Color

1

M2×3mm,flat-head,nylon-coated(2)

Torque

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU89

3

2030LCDpanel

2

1

1

1

1

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

•“1180LCDunit”onpage84

•“2010LCDbezelassembly”onpage88

•“2020LCDhingecap”onpage89

RemovalstepsoftheLCDpanel

StepScrew(quantity)Color

1

M2×3mm,flat-head,nylon-coated(4)

90HardwareMaintenanceManual

Torque

Black0.181Nm

(1.85kgf-cm)

3

4

Wheninstalling:

1

1

1

1

1

1

1

1

EnsurethattheLCDconnectorisattachedfirmly.

2040Hingekit

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

•“1180LCDunit”onpage84

•“2010LCDbezelassembly”onpage88

•“2020LCDhingecap”onpage89

Removalstepsofthehingekit

StepScrew(quantity)Color

3

M2.5×3mm,flat-head,nylon-coated(8)

Black0.392Nm

Chapter9.RemovingorreplacingaFRU91

Torque

(4.0kgf-cm)

2

2

2050Integratedcameraandmicrophonecombocard

1

2

Foraccess,removetheseFRUsinorder:

•“2010LCDbezelassembly”onpage88

Removalstepsoftheintegratedcameraandmicrophonecombocard

Wheninstalling:

Ensurethattheconnectorisattachedfirmly.

92HardwareMaintenanceManual

2060WirelessWANantennakit

1

1

1

1

1 1 1

2

2

2

2

2070LCDcableassembly

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

•“1180LCDunit”onpage84

•“2010LCDbezelassembly”onpage88

•“2020LCDhingecap”onpage89

•“2040Hingekit”onpage91

•“2030LCDpanel”onpage90

•“2050Integratedcameraandmicrophonecombocard”onpage92

RemovalstepoftheLCDcableassembly

2080WirelessLANkitandLCDrearcoverassembly

Foraccess,removetheseFRUsinorder:

•“1020Basecover”onpage60

•“1060WirelessLANcard”onpage67

•“1180LCDunit”onpage84

Chapter9.RemovingorreplacingaFRU93

•“2010LCDbezelassembly”onpage88

1

1

2

3

2

•“2020LCDhingecap”onpage89

•“2030LCDpanel”onpage90

•“2040Hingekit”onpage91

RemovalstepsofthewirelessLANantennakitandLCDrearcoverassembly

StepScrew(quantity)Color

2

M2×3mm,wafer-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgf-cm)

Cablerouting:

Whenyouinstalltheantennakit,routethecablesasshowninthefollowingillustration.

Attention:Whenyouroutethecables,ensurethattheyarenotsubjecttoanytension.Tensioncouldcause
thecablestobedamagedbythecableguides,orawiretobebroken.

94HardwareMaintenanceManual