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ThinkCentreM53
UserGuide
MachineTypes: 10DB,10DC,10DD,10DE,10DV,10DW,10DX,
10DY,10EC,10ED,10ER,and10ES
Page 2
Note: Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read
thisfirst:Importantsafetyinformation”onpagev
andAppendixF“Notices”onpage131.
SecondEdition(December2014)
©CopyrightLenovo2014.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Page 3
Contents
Readthisfirst:Importantsafety
information...............v
Beforeusingthismanual............ v
Serviceandupgrades............. v
Staticelectricityprevention...........vi
Powercordsandpoweradapters........vi
Extensioncordsandrelateddevices.......vi
Plugsandoutlets.............. vii
Externaldevices.............. vii
Heatandproductventilation......... vii
Operatingenvironment........... viii
Lasercompliancestatement......... viii
Powersupplystatement............ix
Cleaningandmaintenance...........ix
Chapter1.Productoverview......1
Locations..................1
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer........ 2
Locatingconnectorsontherearofyour
computer................ 3
Locatingcomponents........... 4
Locatingpartsonthesystemboard.....6
Locatingthemachinetypeandmodellabel.. 7
Features..................7
Specifications............... 11
Lenovoprograms............. 11
AccessingLenovoprogramsontheWindows
7operatingsystem........... 11
AccessingLenovoprogramsontheWindows
8.1operatingsystem.......... 12
AnintroductiontoLenovoprograms.... 13
Chapter2.Usingyourcomputer... 15
Registeringyourcomputer.......... 15
Usingkeyboardshortcuts.......... 15
Usingthewheelmouse........... 16
Managingpower.............. 16
Advancedconfigurationandpowerinterface
(ACPI)BIOS.............. 16
AutomaticPower-onfeatures....... 16
Settingthecomputervolume......... 17
Settingthevolumefromthedesktop.... 17
SettingthevolumefromControlPanel... 17
Usingadisc................ 18
Usingtheopticaldrive.......... 18
Handlingandstoringadisc........ 18
Playingandremovingadisc....... 19
Recordingadisc............ 19
NavigatingamongscreensontheWindows8.1
operatingsystem.............. 19
AccessingControlPanelontheWindows8.1
operatingsystem.............. 21
Frequentlyaskedquestions......... 21
Chapter3.Youandyourcomputer.. 23
Accessibilityandcomfort.......... 23
Arrangingyourworkspace........ 23
Comfort............... 23
Glareandlighting............ 24
Aircirculation............. 24
Electricaloutletsandcablelengths..... 24
Accessibilityinformation......... 24
Movingyourcomputertoanothercountryor
region.................. 28
Chapter4.Security.......... 29
AttachingaKensington-stylecablelock..... 29
Usingpasswords.............. 29
BIOSpasswords............ 29
Windowspasswords.......... 30
Usingthecoverpresenceswitch....... 30
Usingthefingerprintreader.......... 30
Usingandunderstandingfirewalls....... 31
Protectingdataagainstviruses........ 31
Chapter5.Advancedconfiguration.. 33
UsingtheSetupUtilityprogram........ 33
StartingtheSetupUtilityprogram..... 33
Viewingandchangingsettings...... 33
UsingBIOSpasswords......... 34
Enablingordisablingadevice....... 35
Selectingastartupdevice........ 36
EnablingErPLPScompliancemode.... 36
Smartperformancechoices........ 37
ICEperformancemode......... 37
ICEthermalalert............ 38
ExitingtheSetupUtilityprogram...... 38
UpdatingorrecoveringtheBIOS....... 38
BIOSlevels.............. 39
Usingsystemprograms......... 39
ChangingtheBIOSsettingsbeforeinstallinga
newoperatingsystem.......... 39
UpdatingtheBIOSfromadisc...... 40
UpdatingtheBIOSfromyouroperating
system................ 41
©CopyrightLenovo2014
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RecoveringfromaBIOSupdatefailure... 41
Chapter6.Preventingproblems... 43
Keepingyourcomputercurrent........ 43
Gettingthelatestdevicedriversforyour
computer............... 43
Updatingyouroperatingsystem...... 43
UsingtheSystemUpdateprogram..... 44
Cleaningandmaintenance.......... 44
Basics................ 44
Cleaningyourcomputer......... 44
Goodmaintenancepractices....... 45
Movingyourcomputer........... 46
Chapter7.Troubleshootingand
diagnostics.............. 47
Basictroubleshooting............ 47
Troubleshootingprocedure.......... 48
Troubleshooting.............. 48
Audioproblems............ 49
CDproblems............. 49
DVDproblems............. 50
Intermittentproblems.......... 51
Harddiskdriveproblems......... 51
Problemswiththekeyboardormouse... 52
Monitorproblems............ 53
Networkingproblems.......... 54
Ihaveconnectedanoptiontomycomputer,
butitdoesnotwork........... 56
Performanceandlockupproblems..... 56
Theprinterdoesnotwork........ 57
Serialconnectorcannotbeaccessed.... 57
Softwareproblems........... 57
MyUSBconnectorscannotbeaccessed.. 58
Diagnostics................ 58
LenovoSolutionCenter......... 58
RecoveringyouroperatingsystemifWindows
8.1failstostart............. 67
Chapter9.Installingorreplacing
hardware............... 69
Handlingstatic-sensitivedevices....... 69
Installingorreplacinghardware........ 69
Installingexternaloptions........ 69
Installingandremovingtheacpoweradapter
bracket................ 70
Installingandremovingtheacpower
adapter................ 71
Installingandremovingtheverticalstand.. 73
InstallingandremovingtheVESAmount
bracket................ 75
Installingorreplacingtheexternaloptical
drive................. 77
Installingorreplacingtheexternalharddisk
drive................. 83
Removingthecomputercover....... 89
Replacingthemicroprocessorfan..... 91
Replacingtheheatsink......... 93
Replacingthememorymodule...... 95
Installingorreplacingthecoverpresence
switch................ 96
Replacingtheinternalspeaker....... 97
Replacingthepowerbuttonboard..... 99
Replacingtheharddiskdriveassembly...100
Replacingthecoin-cellbattery......102
InstallingorreplacingtheWi-Ficard
module................ 103
InstallingandremovingthefrontWi-Fi
antenna...............105
InstallingandremovingtherearWi-Fi
antenna...............107
Installingorreplacingthekeyboardor
mouse................ 109
Completingthepartsreplacement.....109
Chapter8.Recoveryinformation... 61
RecoveryinformationfortheWindows7operating
system.................. 61
Creatingandusingrecoverymedia..... 61
Performingbackupandrecoveryoperations. 62
Creatingandusingarescuemedium.... 64
Reinstallingprogramsanddevicedrivers.. 64
Solvingrecoveryproblems........ 66
RecoveryinformationfortheWindows8.1
operatingsystem.............. 66
Refreshingyourcomputer........ 66
Resettingyourcomputertothefactory-default
settings................ 66
Usingtheadvancedstartupoptions.... 67
iiThinkCentreM53UserGuide
Chapter10.Gettinginformation,help,
andservice............. 113
Informationresources............113
LenovoThinkVantageTools........113
HelpandSupport............113
SafetyandWarranty........... 113
LenovoWebsite............113
LenovoSupportWebsite......... 114
Helpandservice..............114
Usingthedocumentationanddiagnostic
program............... 114
Callingforservice............ 114
Usingotherservices..........115
Purchasingadditionalservices ......115
Page 5
AppendixA.Regulatory
information............. 117
Exportclassificationnotice..........117
Electronicemissionsnotices......... 117
FederalCommunicationsCommission
DeclarationofConformity........117
Eurasiancompliancemark..........119
Brazilregulatorynotice........... 119
Mexicoregulatorynotice........... 119
Additionalregulatoryinformation.......119
AppendixB.WEEEandrecycling
information............. 121
ImportantWEEEinformation......... 121
RecyclinginformationforJapan........ 121
RecyclinginformationforBrazil........122
BatteryrecyclinginformationforTaiwan.....122
BatteryrecyclinginformationfortheEuropean
Union..................122
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS).... 125
EuropeanUnionRoHS........... 125
ChinaRoHS................125
TurkishRoHS...............125
UkraineRoHS...............126
IndiaRoHS................ 126
AppendixD.ChinaEnergyLabel.. 127
AppendixE.ENERGYST ARmodel
information............. 129
AppendixF.Notices......... 131
Trademarks................132
Index................. 133
©CopyrightLenovo2014
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ivThinkCentreM53UserGuide
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Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.
Beforeusingthismanual
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuide thatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.
IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo
LenovoSupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuidein
additionallanguages.
®
SupportWebsiteathttp://www.lenovo.com/UserManuals.The
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note: Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure
thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formoreinformation
onCRUs,refertoChapter9“Installingorreplacinghardware”onpage69
concerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
.Ifyouhaveanyquestionsor
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
©CopyrightLenovo2014
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Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
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areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile
thecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossibledamageto
attacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
©CopyrightLenovo2014
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yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C–35°C(50°F–95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lasercompliancestatement
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
viiiThinkCentreM53UserGuide
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DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Powersupplystatement
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.
Cleaningandmaintenance
Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.
©CopyrightLenovo2014
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Chapter1. Productoverview
Thischapterprovidesthefollowinginformation:
•Locationsofconnectors
•Locationsofcomponents
•Locationsofpartsonthesystemboard
•Locationsofinternaldrives
•Computerfeatures
•SoftwareprogramsprovidedbyLenovo
Locations
Thissectionprovidesthefollowingtopics:
• “Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage2
• “Locatingconnectorsontherearofyourcomputer”onpage3
• “Locatingcomponents”onpage4
• “Locatingpartsonthesystemboard”onpage6
• “Locatingthemachinetypeandmodellabel”onpage7
Note: Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.
©CopyrightLenovo2014
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Locatingconnectors,controls,andindicatorsonthefrontofyour
computer
Thefollowingillustrationshowsthelocationsoftheconnectors,controls,andindicatorsonthefrontofyour
computer.
Figure1.Frontconnector,control,andindicatorlocations
1Powerbutton 2Bluetoothactivityindicator
3Wirelessactivityindicator 4Harddiskdriveactivityindicator
5Powerindicator
7Microphoneconnector 8Headsetconnector
9Always-onUSB3.0connector
6USB2.0connector
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Locatingconnectorsontherearofyourcomputer
Thefollowingillustrationshowsthelocationsoftheconnectorsontherearofyourcomputer.Some
connectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthe
cablesonyourcomputer.
Figure2.Rearconnectorlocations
1USB2.0connector
3VGAconnector 4USB2.0connector
5USB2.0connector
7acpoweradapterconnector
9Optionalconnector
11Wi-Fiantennaslot
2Ethernetconnector
6DisplayPort
8Security-lockslot
10acpoweradaptercableloop
®
connector
Notes:
•TheUSB2.0connector4supportsthesmartpoweronfeaturethatenablesyoutoturnonthecomputer
orwakeitupfromS4hibernationmodebypressingAlt+Ponthekeyboard.Y oucanenableordisable
thesmartpoweronfeaturefromtheSetupUtilityprogram.Fordetailedinformation,see“Enablingor
disablingadevice”onpage35
.
•Ifyouusetheoptionalconnectorforinstallingaserialconnector,theserialconnectorandtheadjacent
VGAconnectormightinterferewitheachotherwhenconnectingcables.Toavoidtheinterference,ensure
thatyouusetheserialconnectorconvertcablethatcomeswiththecomputerwhenyouconnecta
devicetotheserialconnector.
Chapter1.Productoverview3
Page 16
Connector Description
DisplayPortconnector
Ethernetconnector
Headsetconnector Usedtoattachasupportedheadsettoyourcomputertorecordsound,use
Microphoneconnector
USB2.0connector UsethisconnectortoattachadevicethatrequiresaUSB2.0connection,suchasa
USB3.0connector UsethisconnectortoattachadevicethatrequiresaUSB2.0orUSB3.0
VGAconnector UsedtoattachaVGAmonitororotherdevicesthatuseaVideoGraphicsArray
Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
UsedtoattachanEthernetcableforalocalareanetwork(LAN).
Note: T ooperatethecomputerwithinFCCClassBlimits,useaCategory5eor
betterEthernetcable.
speech-recognitionsoftware,listentomusic,orothersoundswithoutdisturbing
anyone.Theheadsetconnectorisalsoknownasaudiojack.
Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif
youusespeech-recognitionsoftware.
keyboard,amouse,ascanner,aprinter,orapersonaldigitalassistant(PDA).
connection,suchasakeyboard,amouse,ascanner,aprinter,oraPDA.
(VGA)connector.
Locatingcomponents
Thefollowingillustrationshowsthelocationsofthevariouscomponentsinyourcomputer.Toremovethe
computercover,see“Removingthecomputercover”onpage89.
4ThinkCentreM53UserGuide
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Figure3.Componentlocations
1Externalopticaldrive(somemodels) 2Externalharddiskdrive(somemodels)
3VESA
5acpoweradapterbracket(somemodels)
7Microprocessorfan
9Coverpresenceswitch(intrusionswitch)(somemodels)
11Internalspeaker
13Powerbuttonboard
15Harddiskdriveassembly
®
mountbracket(somemodels)4Computercover
6acpoweradapter
8Heatsink
10Memorymodule
12FrontWi-Fiantenna(somemodels)
14Coin-cellbattery
16Wi-Ficardmodule(somemodels)
Chapter1.Productoverview5
Page 18
17RearWi-Fiantenna(somemodels) 18Verticalstand(somemodels)
19Keyboard 20Mouse
Locatingpartsonthesystemboard
Thefollowingillustrationshowsthelocationsofthepartsonthesystemboard.
Figure4.Systemboardpartlocations
1Heatsink(withthemicroprocessorunderneath) 2ClearCMOS/Recoveryjumper
3Cover-presence-switchconnector(intrusionswitch
4Memoryslot
connector)
5Internalspeakerconnector 6Powerbuttonboardcableconnector
7Coin-cellbattery 8MiniPCIExpresscardslot
9SATA2.0connector
11Serial(COM)connector 12OptionalUSB2.0connector
13Microprocessorfanconnector
10Harddiskdrivepowerconnector
6ThinkCentreM53UserGuide
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Locatingthemachinetypeandmodellabel
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthesideofyourcomputerasshown.
Figure5.Machinetypeandmodellabel
Features
Thecomputerfeaturesintroducedinthissectioncoversavarietyofmodels.
Chapter1.Productoverview7
Page 20
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
•OntheMicrosoft
®
Windows
®
7operationsystem,clickStart,right-clickComputer,andselectProperties
toviewtheinformation.
•OntheMicrosoftWindows8.1operatingsystem,gotothedesktopandmoveyourpointertothe
top-rightorbottom-rightcornerofthescreentodisplaythecharms.ThenclickSettings➙PCinfoto
viewtheinformation.
Memory
Yourcomputersupportsuptoonedoubledatarate3smalloutlinedualinlinememorymodules(DDR3
SODIMMs).
Todeterminetheamountofmemoryinstalledonyourcomputer,dothefollowing:
•OnWindows7,clickStart,right-clickComputer,andselectPropertiestoviewtheinformation.
•OnWindows8.1,gotothedesktopandmoveyourpointertothetop-rightorbottom-rightcornerofthe
screentodisplaythecharms.ThenclickSettings➙PCinfotoviewtheinformation.
Formoreinformation,see“Replacingthememorymodule”onpage95
.
Internaldrives
•Externalopticaldrive(availableonsomemodels)
•Harddiskdrive
•Hybriddrive(availableonsomemodels)
•Solid-statedrive(availableonsomemodels)
Videofeatures
Integratedgraphicssupportsthefollowingconnectorsonyourcomputer:
•DisplayPortconnector
•VGAconnector
Audiofeatures
Integratedaudiocontrollersupportsthefollowingconnectorsanddevicesonyourcomputer:
•Headsetconnector
•Internalspeaker(availableonsomemodels)
•Microphoneconnector
Input/Output(I/O)features
•Audioconnectors(headsetconnectorandmicrophoneconnector)
•Displayconnectors(DisplayPortconnectorandVGAconnector)
•Ethernetconnector
•Optionalconnector
•USBconnectors
Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on
page2and“Locatingconnectorsontherearofyourcomputer”onpage3.
8ThinkCentreM53UserGuide
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Expansion
•Externalopticaldrivebox(availableonsomemodels)
•Harddiskdrivebay
•Memoryslot
•MiniPCIExpresscardslot
Powersupply
Yourcomputercomeswitha65-wattacpoweradapter.
Wirelessfeatures
Dependingonyourcomputermodel,thefollowingwirelessfeaturesmightbesupported:
•Wirelesslocalareanetwork(LAN)
•Bluetooth
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,attachedprintersand
otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingErPLPScompliancemode”onpage36
.
•IntelligentCoolingEngine(ICE)
TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer
torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal
performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ICEperformance
mode”onpage37
•Intel
®
StandardManageability
and“ICEthermalalert”onpage38.
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier
andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.
•SmartPerformanceChoice
TheSmartPerformanceChoicefunctionenablesyourcomputertorunwithbetteracousticperformance
orbetterthermalperformance.See“Smartperformancechoices”onpage37
.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesameLAN.
Chapter1.Productoverview9
Page 22
•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Securityfeatures
•AbilitytoenableanddisabledevicesandUSBconnectors
Formoreinformation,see“Enablingordisablingadevice”onpage35
.
•Avarietyofpasswordstodeterunauthorizeduseofyourcomputer
Formoreinformation,see“Usingpasswords”onpage29.
•ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.
Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or
thecomputercall-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputrace
Agentsoftware.
•Coverpresenceswitch(alsocalledintrusionswitch)(availableonsomemodels)
Formoreinformation,see“Usingthecoverpresenceswitch”onpage30.
•Keyboardwithfingerprintreader(availableonsomemodels)
Formoreinformation,see“Usingthefingerprintreader”onpage30.
•Startupsequencecontrol
Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage36
.
•Startupwithoutkeyboardormouse
Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.
•SupportforaKensington-stylecablelock
Formoreinformation,see“AttachingaKensington-stylecablelock”onpage29.
Preinstalledoperatingsystem
Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:
•Windows7operatingsystem
•Windows8.1operatingsystem
Operatingsystem(s),certifiedortestedforcompatibility(variesbymodeltype)
Theoperatingsystem(s)listedherearebeingcertifiedortestedforcompatibilityatthetimethispublication
goestopress.AdditionaloperatingsystemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer
followingthepublicationofthismanual.Thislistissubjecttochange.T odetermineifanoperatingsystem
hasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
•Linux
®
10ThinkCentreM53UserGuide
Page 23
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:179mm(7.05inches)
Height:34.5mm(1.36inches)
Depth:182mm(7.17inches)
Weight
Maximumconfigurationasshipped:4.86kg(10.71lb)(withpackage)
Maximumconfigurationasshipped:4.14kg(9.13lb)(withoutpackage)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon
theWindowsoperatingsystempreinstalled,theprogramsmightvary.
AccessingLenovoprogramsontheWindows7operatingsystem
YoucanaccessLenovoprogramsontheWindows7operatingsystemthroughWindowsSearchorfrom
ControlPanel.TheiconnamedisplayedinthesearchresultorControlPanelmightbedifferentfromthe
programname.YoucanfindtheprogrambyitsprogramnameoriconnameasshownintheLenovo
programsavailableontheWindows7operatingsystem table.
Note: Ifyoudonotfindtheprogramyouneed,opentheLenovoThinkVantage
dimmediconfortheprogram.Thendouble-clicktheicontoinstalltheprogram.
ToaccessLenovoprogramsthroughWindowsSearch,dothefollowing:
1.ClicktheStartbuttonandthentypetheprogramnameortheiconnameintothesearchbox.
2.Locatetheprogrambytheprogramnameortheiconnameandthenclicktheprogramtolaunchit.
ToaccessLenovoprogramsfromControlPanel,dothefollowing:
®
Toolsprogramtofindthe
Chapter1.Productoverview11
Page 24
Note: SomeLenovoprogramsmightnotbedisplayedinControlPanel.Tofindtheseprograms,use
WindowsSearch.
1.ClickStart➙ControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.Locatetheprogrambytheiconnameandthenclicktheprogramtolaunchit.
ThefollowingtableliststheprogramsavailableontheWindows7operatingsystem.
Note: Dependingonyourcomputermodel,someoftheLenovoprogramsmightnotbeavailable.
Table1.LenovoprogramsavailableontheWindows7operatingsystem
Programname Iconname
CommunicationsUtility Lenovo-WebConferencing
FingerprintManagerProor
ThinkVantageFingerprintSoftware
LenovoBluetoothLock LenovoBluetoothLock
LenovoReach LenovoReach
LenovoSHAREit LenovoSHAREit
LenovoSolutionCenter Lenovo-SystemHealthandDiagnostics
LenovoThinkVantageTools LenovoThinkvantageTools
PasswordManager Lenovo-PasswordVault
PCCloudManager PCCloudManager
PowerManager
RecoveryMedia
RescueandRecovery
SystemUpdate
ViewManagementUtility Lenovo-ViewManagementUtility
®
Lenovo-FingerprintManagerProorLenovo-FingerprintReader
Lenovo-PowerControls
Lenovo-FactoryRecoveryDisksorCreateRecoveryMedia
Lenovo-EnhancedBackupandRestore
Lenovo-UpdateandDrivers
AccessingLenovoprogramsontheWindows8.1operatingsystem
ToaccessLenovoprogramsontheWindows8.1operatingsystem,dothefollowing:
1.PresstheWindowskey togototheStartscreen.
2.Dooneofthefollowing:
•ClickaLenovoprogramtolaunchit.
•Ifyoucannotfindtheprogramyouneed,clickthearrowicon inthebottom-leftcornerofthe
screentogototheAppsscreen.Findthedesiredprogramintheappslistorsearchforitinthe
searchboxinthetop-rightcornerofthescreen.
Note: Dependingonyourcomputermodel,someoftheLenovoprogramsmightnotbeavailable.
•FingerprintManagerProorThinkVantageFingerprintSoftware
•LenovoBluetoothLock
•LenovoCompanion
•LenovoReach
•LenovoSHAREit
12ThinkCentreM53UserGuide
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•LenovoSolutionCenter
•LenovoT ools
•PasswordManager
•PCCloudManager
•PowerManager
•SystemUpdate
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontosomeLenovoprograms.
Note: Dependingonyourcomputermodel,someoftheLenovoprogramsmightnotbeavailable.
•CommunicationsUtility(Windows7)
TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophone
settings.ItcontrolsadvancedsettingsfortheintegratedmicrophoneandcameratooptimizeWeb
conferencingandVoiceoverIP(VOIP)experience.
•FingerprintManagerProorThinkVantageFingerprintSoftware(Windows7andWindows8.1)
Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprint
andassociateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asa
result,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.A
fingerprintreaderkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthat
supportthisoption.
•LenovoBluetoothLock(Windows7andWindows8.1)
TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)as
aproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthedistance
betweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovoBluetooth
Lockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyourcomputerwhen
youcomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorizedaccessincase
thatyouforgettolockyourcomputer.
•LenovoCompanion(Windows8.1)
Yoursystem’sbestfeaturesshouldbeeasytoaccessandunderstand.WithCompanion,theyare.
UseLenovoCompaniontoregisteryourcomputer,accessyourusermanual,managesystemhealthand
update,checkthewarrantystatus,andseeaccessoriescustomizedforyourcomputer.Youalsocan
readhintsandtips,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticlesand
blogsfromtrustedsources.ThisappisfilledwithexclusiveLenovocontenttohelpyoulearnabout
yournewsystem.
•LenovoReach(Windows7andWindows8.1)
UsetheLenovoReachprogramtoenhanceyourcloudexperience.LenovoReachkeepsyouconnected
atalltimesandenablesyoutoaccessallyourfavoriteitemsfrompersonalcomputers,smartphones,
ortablets.Asaresult,youcanaccess,edit,andshareyourfilesfromanywhere.WithLenovoReach,
youalsocanaddyourfavoriteWebservicestoyourclouddesktopandstaylogged-intoWebsiteswith
thecloudpasswordmanager.
•LenovoSHAREit(Windows7andWindows8.1)
TheLenovoSHAREitprogramprovidesaquickandeasywaytosharefilesandfoldersamongcomputers,
smartphones,tablets,orsmartTVswiththeAndroidortheWindowsoperatingsysteminstalled.SHAREit
usesanytypeofnetworkorevennonetworkatalltosharefilesandfolders.
Chapter1.Productoverview13
Page 26
•LenovoSolutionCenter(Windows7andWindows8.1)
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
•LenovoThinkVantageT ools(Windows7)
TheLenovoThinkVantageToolsprogramprovideseasyaccesstovarioustoolstohelpyouworkmore
easilyandsecurely.
•LenovoTools(Windows8.1)
TheLenovoToolsprogramguidesyoutoahostofinformationsourcesandprovideseasyaccessto
varioustoolstohelpyouworkmoreeasilyandsecurely.
•PasswordManager(Windows7andWindows8.1)
ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.
•PCCloudManager(Windows7andWindows8.1)
ThePCCloudManager(PCM)programisabrowser-basedsolutionforclient-computermanagement.
ThePCMprogramhastwocomponents:PCMServerandPCMClient.PCMServerisinstalledonthe
computer,wheretheadministratorperformsmanagementwork,suchaspowermanagementandsecurity
management.PCMClientisinstalledontheclientcomputerstobemanaged.Theadministratorcanlog
intoPCMServertomanagecomputerswithPCMClientinstalled,throughtheInternetWebbrowser.
•PowerManager(Windows7andWindows8.1)
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementforyour
computer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalancebetween
performanceandpowersaving.
•RecoveryMedia(Windows7)
TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothe
factory-defaultsettings.
•RescueandRecovery(Windows7)
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesasetof
self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes,
evenifyoucannotstarttheWindowsoperatingsystem.
•SystemUpdate(Windows7andWindows8.1)
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloading
andinstallingsoftwareupdatepackages.ExamplesofthesesoftwareupdatepackagesincludeLenovo
programs,devicedrivers,UEFIBIOSupdates,andotherthird-partyprograms.
•ViewManagementUtility(Windows7)
TheViewManagementUtilityprogramenablesyoutoeasilyorganizeyouropenwindows.Itdividesyour
screenintomultiplepartsandthenresizesandpositionsopenwindowsintodifferentpartstomakethe
bestuseofyourdesktop.Theprogramalsoisabletoworkacrossmultiplemonitorstoimproveyour
productivity.
14ThinkCentreM53UserGuide
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Chapter2. Usingyourcomputer
Thischapterprovidesinformationaboutthefollowingtopics:
• “Registeringyourcomputer”onpage15
• “Usingkeyboardshortcuts”onpage15
• “Usingthewheelmouse”onpage16
• “Settingthecomputervolume”onpage17
• “Usingadisc”onpage18
• “NavigatingamongscreensontheWindows8.1operatingsystem”onpage19
• “AccessingControlPanelontheWindows8.1operatingsystem”onpage21
• “Frequentlyaskedquestions”onpage21
Registeringyourcomputer
WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,ensurethatyourcomputerisconnectedtotheInternetandthen
dooneofthefollowing:
•Gotohttp://www.lenovo.com/registerandfollowtheinstructionsonthescreentoregisteryourcomputer.
•Registeryourcomputerthroughapreinstalledregistrationprogramonyourcomputer:
–ForWindows7:ThepreinstalledLenovoProductRegistrationprogramlaunchesautomaticallyafteryou
haveusedyourcomputerforatime.Followtheinstructionsonthescreentoregisteryourcomputer.
–ForWindows8.1:OpentheLenovoCompanionprogramandfollowtheinstructionsonthescreento
registeryourcomputer.
Note: ForinformationabouthowtoopentheLenovoCompanionprogramonWindows8.1,see
“AccessingLenovoprogramsontheWindows8.1operatingsystem”onpage12
.
Usingkeyboardshortcuts
Akeyboardshortcutisonekeyorcombinationofmultiplekeys.Throughkeyboardshortcuts,youcan
performtasksthatwouldtypicallyrequireamouseorotherpointingdevices.Keyboardshortcutsprovide
aneasieralternativetointeractwithyourcomputerasyouworkwiththeWindowsoperatingsystemand
mostapplications.
Formoreinformationaboutthekeyboardshortcuts,gotohttp://windows.microsoft.com/,andthentypeany
ofthefollowingkeywordsforsearching:keyboardshortcuts,keycombinations,shortcutkeys.
©CopyrightLenovo2014
15
Page 28
Usingthewheelmouse
Thewheelmousehasthefollowingcontrols:
1Primarymousebutton:Usethisbuttontoselectorstartaprogramormenuitem.
2Wheel:Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyourotatethe
wheelcontrolsthedirectionofthescrollingaction.
3Secondarymousebutton:Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.
Youcanviewandchangethesettingsofyourmousebydoingthefollowing:
1.OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound.Onthe
Windows8.1operatingsystem,openControlPanelandclickHardwareandSound.
Note: FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“AccessingControl
PanelontheWindows8.1operatingsystem”onpage21.
2.IntheDevicesandPrinterssection,clickMousetoviewandchangethesettings.
Managingpower
Powermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthe
systempowersupply,processor,harddiskdrives,andsomemonitors.
Advancedconfigurationandpowerinterface(ACPI)BIOS
BeinganACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepowermanagementfeatures
ofthecomputerandthesettingforAdvancedPowerManagement(APM)BIOSmodeisignored.Not
alloperatingsystemssupportACPIBIOSmode.
AutomaticPower-onfeatures
TheAutomaticPower-OnfeatureswithinthePowerManagementmenuallowyoutoenableanddisable
featuresthatturnonthecomputerautomatically.
•WakeUponAlarm:Youcanspecifyadateandtimeatwhichthecomputerwillbeturnedon
automatically.Thiscanbeeitherasingleeventoradailyevent.
•WakeonLAN:Ifthecomputerhasaproperlyconfiguredtoken-ringorEthernetLANadaptercardthatis
WakeonLAN-enabledandthereisremotenetworkmanagementsoftware,youcanusetheWakeonLAN
feature.WhenyousetWakeonLANtoEnabled,thecomputerwillturnonwhenitreceivesaspecific
signalfromanothercomputeronthelocalareanetwork(LAN).
16ThinkCentreM53UserGuide
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ToenabletheWakeonLANfunctionortheWakeUponAlarmfunctionontheWindows8.1operating
system,dothefollowing:
1.OpenControlPanel.
2.ClickHardwareandSound➙PowerOptions.
3.Intheleftpanel,clickChoosewhatthepowerbuttondoes.
4.IntheShutdownsettingsection,clearTurnonfaststartup.
Note: Ifthesettingsareunavailable,clickChangesettingsthatarecurrentlyunavailable.
5.ClickSavechanges.
Settingthecomputervolume
Anaudiocontrollerisbuiltintothecomputersystemboardtosupporttheaudioconnectorsonyour
computer.See“Audiofeatures”onpage8.
ThissectionprovidesinstructionsonhowtosetthecomputervolumefromthedesktopandControlPanel.
Settingthevolumefromthedesktop
Tosetthecomputervolumefromthedesktop,dothefollowing:
1.Clickthevolumeicononthetaskbar.Youcanlocatethetaskbaratthebottom-rightcornerofthe
desktop.
2.Movetheslideruptoincreaseordowntodecreasethevolume.Clickthemute-speakericontoturnoff
theaudio.
Ifthevolumeiconisnotonthetaskbar,addthevolumeicontothetaskbar.T oaddthevolumeicon,
dothefollowing:
•ForWindows7:
1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.
2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.
3.ClickT urnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.
4.ClickOKtosavethenewsettings.
•ForWindows8.1:
1.OpenControlPanel,andclickAppearanceandPersonalization.
Note: FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“Accessing
ControlPanelontheWindows8.1operatingsystem”onpage21.
2.IntheTaskbarandNavigationsection,clickCustomizeiconsonthetaskbar.
3.ClickT urnsystemiconsonoroffandchangethevolumebehaviorfromOfftoOn.
4.ClickOKtosavethenewsettings.
SettingthevolumefromControlPanel
TosetthecomputervolumefromControlPanel,dothefollowing:
1.OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound.Onthe
Windows8.1operatingsystem,openControlPanelandclickHardwareandSound.
Note: FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“AccessingControl
PanelontheWindows8.1operatingsystem”onpage21
.
Chapter2.Usingyourcomputer17
Page 30
2.IntheSoundsection,clickAdjustsystemvolume.
3.Movetheslideruptoincreaseordowntodecreasethevolume.
Usingadisc
Thissectionprovidesinformationaboutthefollowingtopics:
• “Usingtheopticaldrive”onpage18
• “Handlingandstoringadisc”onpage18
• “Playingandremovingadisc”onpage19
• “Recordingadisc”onpage19
Usingtheopticaldrive
Dependingonthemodel,yourcomputerisequippedwithoneofthefollowingopticaldrives:
•CD-ROMdrive:UsedtoreadCDsonly.
•DVD-ROMdrive:UsedtoreadDVDsandCDs.
•BD-ROMdrive:Usedtoreadblu-raydiscs(BDs),DVDs,andCDs.
•Recordableopticaldrive:Usedtoreadandrecordadisc.
Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.
Handlingandstoringadisc
Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
18ThinkCentreM53UserGuide
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Playingandremovingadisc
Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note: Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.
Recordingadisc
Ifyourcomputerisinstalledwitharecordableopticaldrive,youcanusethedrivetorecordadisc.
Torecordadisc,dothefollowing:
•OntheWindows7operatingsystem,useeithertheCorelDVDMovieFactoryLenovoEditionprogramor
thePower2Goprograminstalledonyourcomputer.
–ToruntheCorelDVDMovieFactoryLenovoEditionprogram,clickStart➙AllPrograms➙Corel
DVDMovieFactoryLenovoEdition ➙CorelDVDMovieFactoryLenovoEdition.Followthe
instructionsonthescreen.
–TorunthePower2Goprogram,clickStart➙AllPrograms➙PowerDVDCreate➙Power2Go.
Followtheinstructionsonthescreen.
•OntheWindows8.1operatingsystem,runthePower2Goprogrambydoingthefollowing:
1.OntheStartscreen,clickthedownarrow inthebottom-leftcornertogototheAppsscreen.Then
typePower2Gointhesearchboxinthetop-rightcornerofthescreen.
2.ClickPower2Gointhesearchresulttoopentheprogram.
3.Followtheinstructionsonthescreen.
NavigatingamongscreensontheWindows8.1operatingsystem
Tonavigateamongthedesktop,theStartscreen,andapplicationsopenedfromtheStartscreenonthe
Windows8.1operatingsystem,dooneofthefollowing:
•FromtheStartscreen,dooneofthefollowingtonavigatetothemostrecentlyaccessedworkspace
(application,setting,ordesktop):
–Usingapointingdevice:Movethepointertotheextremebottom-leftcornerofthescreenuntilthe
Windowsscreen-controlicon
–Usingatouchscreen:Swipeinandoutontheleftedgeofthescreen.Representationsofallavailable
workspacesaredisplayedalongtheleftedgeofthescreen.TaptheWindowsscreen-controlicon
atthebottom.
isdisplayed;thenclicktheicon.
Chapter2.Usingyourcomputer19
Page 32
Note: TheWindowsscreen-controliconisdisplayedonlywhenyouhaveatleastoneactive
workspaceinthebackgroundofthesystem.
•FromthedesktoporanyotherworkspacethatisopenedfromtheStartscreen,dooneofthefollowingto
navigatetotheStartscreen:
–Usingapointingdevice:
–Fromthedesktop,clicktheWindowsscreen-controlicon
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,movethepointertotheextremebottom-leftcornerofthescreenuntil
theWindowsscreen-controlicon isdisplayed;thenclicktheicon.
–Usingatouchscreen:Dooneofthefollowing:
–Fromthedesktop,taptheWindowsscreen-controlicon
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,dooneofthefollowing:
•Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces
aredisplayedalongtheleftedgeofthescreen.TaptheWindowsscreen-controlicon at
thebottom.
•Swipeinfromtherightedgeofthescreentodisplaythecharms;thentapStart.
•Fromanyworkspace(Startscreen,desktop,PCsettings,orapplicationopenedfromtheStartscreen),go
toanotherpreviously-openedworkspaceusinganyofthefollowingprocedures:
–Tonavigatetoapreviouslyaccessedworkspace(application,setting,ordesktop),dooneofthe
following:
–Usingapointingdevice:
1.Dooneofthefollowing:
•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointer
downwardalongtheleftedgeofthescreen.
•Movethepointertotheextremebottom-leftcornerofthescreenandthenmovethepointer
upwardalongtheleftedgeofthescreen.
Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.
Note: OnlyactiveworkspacesthatyouhaveaccessedduringthecurrentWindowssessionare
displayedalongtheleftedge.Ifyoucloseanactiveworkspace,itsrepresentationwillnotbe
displayedalongtheleftedgeofthescreen.
2.Clicktherepresentation.
–Usingatouchscreen:
•Method1
1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces
aredisplayedalongtheleftedgeofthescreen.
2.Tapthedesiredworkspace.
•Method2
1.Swipeinfromtheleftedgeofthescreentonavigatetothenextavailableworkspace.
2.Repeatstep1untilyounavigatetothedesiredworkspace.
–Tonavigatetothemostrecentlyaccessedworkspace(application,PCsettings,ordesktop),doone
ofthefollowing:
–Usingapointingdevice:Movethepointertotheextremetop-leftcornerofthescreenuntilthe
Windowsscreen-controlicon
isdisplayed;thenclicktheicon.
20ThinkCentreM53UserGuide
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–Usingatouchscreen:Swipeinfromtheleftedgeofthescreen.
ForinformationaboutusingotherfeaturesoftheWindows8.1operatingsystem,opentheHelp+Tips
applicationfromtheStartscreenorAppsscreen.Alternatively,refertotheWindowsHelpandSupport
informationsystem.Formoreinformation,see“HelpandSupport”onpage113
.
AccessingControlPanelontheWindows8.1operatingsystem
OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.T o
accessControlPanelontheWindows8.1operatingsystem,dooneofthefollowing:
•Fromthedesktop
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickSettings.
3.ClickControlPanel.
•FromtheStartscreen
1.Clickthedownarrow inthebottom-leftcornerofthescreentogototheAppsscreen.
2.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.
Frequentlyaskedquestions
Thefollowingaresomeofthefrequentlyaskedquestionsandtheiranswers.Theanswerscanhelpyou
optimizetheuseofyourcomputer.
Fortheanswerstomorefrequentlyaskedquestionsaboutusingyourcomputer,goto:
http://www.lenovo.com/support/faq
HowcanIgetmyuserguideinanotherlanguage?
Theuserguideisavailableinvariouslanguagesat:
http://www.lenovo.com/UserManuals
HowcanIrestoremycomputersettings?
Yourcomputerprovidesaprogramthatenablesyoutorestorethecomputersettings.Formoreinformation,
seeChapter8“Recoveryinformation”onpage61.
Additionally,incaseofahard-disk-drivefailure,youcanorderarecoverydiscsetfromtheLenovoCustomer
SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter10“Getting
information,help,andservice”onpage113
thatcomeswiththediscset.
Note: Arecoverydiscsetmightcontainmultiplediscs.Ensurethatyouhaveallofthediscsreadybefore
startingtherecoveryprocess.Duringtherecoveryprocess,youmightbepromptedtochangediscs.
WherecanIfindhelpabouttheWindowsoperatingsystem?
TheWindowsHelpandSupportinformationsystemprovidesyouwithdetailedinformationaboutusing
theWindowsoperatingsystem.ToaccesstheWindowsHelpandSupportinformationsystem,doone
ofthefollowing:
.Beforeusingtherecoverydiscset,refertothedocumentation
•OntheWindows7operatingsystem,clickStart➙HelpandSupport.
•OntheWindows8.1operatingsystem,moveyourpointertothetop-rightorbottom-rightcornerofthe
screentodisplaythecharms.ThenclickSettings➙Help.Additionally,theWindows8.1operating
systemprovidesaHelp+TipsapplicationthatyoucanopenfromtheStartscreenorAppsscreen.
Chapter2.Usingyourcomputer21
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HowcanIchangetheWindows8.1startupbehaviortoopeneitherthedesktoportheStartscreen?
OntheWindows8.1operatingsystem,youcansetthecomputertoopeneitherthedesktoportheStart
screenbydefault.T osetthedefaultstartupscreen,dothefollowing:
1.Onthedesktop,right-clickonthetaskbaratthebottomofthescreen.
2.ClickProperties.The“TaskbarandNavigationproperties”windowisdisplayed.
3.OntheNavigationtab,locatetheStartscreensection,andthendooneofthefollowing:
•Tosetthedesktopasyourdefaultstartupscreen,selectWhenIsigninorcloseallappsona
screen,gotothedesktopinsteadofStart .
•TosettheStartscreenasyourdefaultstartupscreen,cleartheWhenIsigninorcloseallappson
ascreen,gotothedesktopinsteadofStart checkbox.
4.ClickOKtosavethenewsetting.
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Chapter3. Youandyourcomputer
Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother
countriesorregions.
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.
Arrangingyourworkspace
Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour
needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,
andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.
Comfort
Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufinda
positionthatsuitsyoubest.
Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould
adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon
thethighs.Adjusttheseatsothatyourthighsareparalleltothefloorandyourfeetareeitherflatonthe
floororonafootrest.
Whenusingthekeyboard,keepyourforearmsparalleltothefloorandyourwristsinacomfortableposition.
Usealighttouchonthekeyboardandyourhandsandfingersrelaxed.Changetheangleofthekeyboard
formaximumcomfortbyadjustingthepositionofthekeyboardfeet.
Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata
comfortableviewingdistance,usually51–61cm(20–24inches).Then,positionthemonitorsothatyoucan
viewitwithouttwistingyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephone
oramouse,withineasyreach.
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Glareandlighting
Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourmonitorscreen.Placethe
monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if
necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use
curtainsorblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitor
astheroomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodicallyusingasoftclothasdirectedinyourmonitordocumentation.
Aircirculation
Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot
air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight
resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;
usually,51mm(2inches)ofairspaceissufficient.Also,ensurethattheventedairisnotblowingonpeople.
Electricaloutletsandcablelengths
Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationofelectricaloutlets
•Lengthofpowercords
•Lengthofthecablesthatareconnectedtothemonitorandotherdevices
Whenarrangingyourworkspace:
•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical
outlet.
•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight
getkickedaccidentally.
Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi
.
Accessibilityinformation
Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology.
Sometechnologiesarealreadyprovidedinyouroperatingsystem.Otherscanbepurchasedthrough
vendors.
UsersalsocanusetheEaseofAccessCenterprovidedintheWindowsoperatingsystemtoconfiguretheir
computerstosuittheirphysicalandcognitiveneeds.TheEaseofAccessCenterisacentrallocationthat
youcanusetoconfiguretheaccessibilitysettingsandprogramsavailableontheMicrosoftWindows
operatingsystem.TousetheEaseofAccessCenter,openControlPanelandclickEaseofAccess
➙ EaseofAccessCenter.
Thefollowinginformationprovideswaystohelpuserswhohavehearing,vision,andmobilitylimitationsget
themostoutoftheircomputerexperience.
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On-screennotification
On-screennotificationhelpshearing-impairedpeoplebeawareofthestatusoftheircomputer.On-screen
notificationreplacessoundswithvisualcuesortextcaptionstoindicatethatactivityishappeningonthe
computer.Asaresult,systemalertsarenoticeableevenwhentheyarenotheard.Forexample,whenyou
selectoneobjectwithyourkeyboard,theobjectishighlighted.Whenyoumovethepointertooneobject
withyourmouse,theintroductorytextoftheobjectisdisplayed.
Touseon-screennotification,openControlPanel,clickEaseofAccess➙EaseofAccessCenter,and
thenclickUsetextorvisualalternativesforsounds.
Audionotification
Audionotificationhelpsvisuallyimpairedpeopleorpeoplewithweaksightbeawareofthestatusoftheir
computer.
Touseaudionotification,openControlPanel,clickEaseofAccess➙EaseofAccessCenter➙Usethe
computerwithoutadisplay,andthenselectTurnonAudioDescription.
Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventslike
errormessages.
ToopenNarrator,dothefollowing:
•ForWindows7:ClicktheStartbutton.Then,typeNarratorintothesearchfield.Inthelistofresults,
clickNarrator.
•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe
charmsandclickSearch.Then,typeNarratorintothesearchfield.Inthelistofresults,clickNarrator.
FormoreinformationabouthowtouseandconfigureNarrator,seetheWindowsHelpandSupport
informationsystem.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andavarietyofonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
ToopenSpeechRecognition,dothefollowing:
•ForWindows7:ClicktheStartbutton.Then,typeSpeechRecognitionintothesearchfield.Inthelist
ofresults,clickSpeechRecognition.
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•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe
charmsandclickSearch.Then,typeSpeechRecognitionintothesearchfield.Inthelistofresults,
clickSpeechRecognition.
FormoreinformationabouthowtouseandconfigureSpeechRecognition,seetheWindowsHelpand
Supportinformationsystem.
Customizabletextsize
Dependingonyourpreference,youcanchangeonlythetextsizeinsteadofchangingthesizeofeverything
onthedesktop.Tochangethetextsize,openControlPanelandclickAppearancesandPersonalization➙
Display.Then,gotoChangeonlythetextsizeandsetatextsizethatmeetsyourneeds.
Magnifier
YourcomputerisequippedwiththeMicrosoftMagnifiertohelpvisuallyimpairedpeopleusethecomputer
morecomfortably.Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyou
canseethewordsandimagesbetter.Y oucanopenMagnifierfromtheEaseofAccessCenter.
ToopenMagnifier,dothefollowing:
•ForWindows7:ClicktheStartbutton,clickAllPrograms➙Accessories➙EaseofAccess,and
thenclickMagnifier.
•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe
charmsandclickSearch.Then,typeMagnierintothesearchfield.Inthelistofresults,clickMagnifier.
FormoreinformationabouthowtouseandconfigureMagnifier,seetheWindowsHelpandSupport
informationsystem.
Note: Fortouch-screencomputermodels,youalsocanzoominandzoomoutbyusingtouchgestures
insteadofthekeyboard.See“Zoom”onpage26
.
Zoom
Youcanusethezoomfeaturetoenlargeorreducethesizeoftext,pictures,maps,orotherobjects.
•Fromthekeyboard:
–Zoomin:PresstheWindowslogokey+theplus-signkey(+)toenlargethesizeoftext,pictures,
maps,orotherobjects.
–Zoomout:PresstheWindowslogokey+theminus-sign(-)keytoreducethesizeoftext,pictures,
maps,orotherobjects.
•Fromthetouchscreen:
–Zoomin:Movetwofingersfartherapartonthetouchscreentoenlargethesizeoftext,pictures,
maps,orotherobjects.
–Zoomout:Movetwofingersclosertogetheronthetouchscreentoreducethesizeoftext,pictures,
maps,orotherobjects.
Screenresolution
Youcanmakeyourdocumentseasiertoreadbyadjustingthescreenresolutionofyourcomputer.Toadjust
thescreenresolution,rightclickanywhereonthedesktop,clickScreenresolution,andthenadjustthe
settingsasyouprefer.
Note: Settingtoolowofaresolutionmightpreventsomeitemsfromfittingonthescreen.
Foralternativesonincreasingthesizeoftextandotherobjects,seethefollowing:
26ThinkCentreM53UserGuide
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• “Customizabletextsize”onpage26
• “Magnifier”onpage26
• “Zoom”onpage26
EaseofAccesskeyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Keyboardshortcut Function
Windowslogokey+U
RightShiftforeightseconds
Shiftfivetimes TurnStickyKeysonoroff
NumLockforfiveseconds TurnToggleKeysonoroff
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc) TurnHighContrastonoroff
OpentheEaseofAccessCenter
TurnFilterKeysonoroff
TurnMouseKeysonoroff
Formoreinformation,gotohttp://windows.microsoft.com/,andthentypeanyofthefollowingkeywords
forsearching:keyboardshortcuts,keycombinations,shortcutkeys.
On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerwithoutusingaphysicalkeyboard,youcanuse
On-ScreenKeyboard.On-ScreenKeyboarddisplaysavisualkeyboardwithallthestandardkeys.Y oucan
selectkeysusingthemouseoranotherpointingdevice,oryoucantaptoselectthekeysifyourcomputer
supportsmulti-touchscreen.
ToopenOn-ScreenKeyboard,dothefollowing:
•ForWindows7:ClicktheStartbutton.Then,typeOn-ScreenKeyboardintothesearchfield.Inthelistof
results,clickOn-ScreenKeyboard.
•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe
charmsandclickSearch.Then,typeOn-ScreenKeyboardintothesearchfield.Inthelistofresults,
clickOn-ScreenKeyboard.
FormoreinformationabouthowtouseandconfigureOn-ScreenKeyboard,seetheWindowsHelpand
Supportinformationsystem.
Personalizedkeyboard
Thetactilebumpsonthekeyboardprovideareferencepointfromwhichyoucaneasilylocateallkeyson
thekeyboardwithoutvisualassistance.
Toadjustyourkeyboardsettings,openControlPanel,clickEaseofAccess➙EaseofAccessCenter,
andthenclickMakethekeyboardeasiertouse.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices,
ifneeded.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingconnectors,controls,
andindicatorsonthefrontofyourcomputer”onpage2
and“Locatingconnectorsontherearofyour
computer”onpage3.
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TTY/TDDconversionmodem
Yourcomputersupportstheuseofthetexttelephone(TTY)orthetelecommunicationsdeviceforthe
deaf(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandards
intoconsideration.
Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe
typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.
YoucanorderpowercordsdirectlyfromLenovo.
Forpowercordinformationandpartnumbers,goto:
http://www.lenovo.com/powercordnotice
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Chapter4. Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.
AttachingaKensington-stylecablelock
YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support
Figure6.Kensington-stylecablelock
Usingpasswords
YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS
ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.
BIOSpasswords
YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour
computeranddata.Thefollowingtypesofpasswordsareavailable:
•Administratorpassword
•Harddiskpassword
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•Power-onpassword(POP)
FormoreinformationaboutBIOSpasswords,see“UsingBIOSpasswords”onpage34
setanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.
.Youdonothaveto
Windowspasswords
DependingonyourversionoftheWindowsoperatingsystem,youcanuseWindowspasswordsforavariety
offeatures,includingaccesscontrolandindividualusersettings.Formoreinformation,seetheWindows
HelpandSupportinformationsystem.
Usingthecoverpresenceswitch
Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.Toenablethecover-presence-switchconnectoronthe
systemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.Settheadministratorpassword.See“Setting,changing,anddeletingapassword”onpage34.
3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.The
cover-presence-switchconnectoronthesystemboardisenabled.
Whenyouturnonthecomputer,ifthecoverpresenceswitchdetectsthatyourcomputercoverisnot
correctlyinstalledorclosed,anerrormessagewillbedisplayed.Tobypasstheerrormessageandloginto
theoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage109.
2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtilityprogram.
Theerrormessagewillnotbedisplayedagain.
Usingthefingerprintreader
Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprintand
associateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asaresult,
fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.
ToopenFingerprintManagerProorThinkVantageFingerprintSoftwareandusethefingerprintreader,
dothefollowing:
•OntheWindows7operatingsystem,see“AccessingLenovoprogramsontheWindows7operating
system”onpage11.
•OntheWindows8.1operatingsystem,see“AccessingLenovoprogramsontheWindows8.1operating
system”onpage12.
Toconfigurethefingerprintreader,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙FingerprintSetup,andpressEnter.
TheFingerprintSetupwindowopens.
3.SelectPrebootAuthenticationorEraseFingerprintDataasdesired,andpressEnter.
Note:
•PrebootAuthentication:enablesordisablesthefingerprintauthenticationforaccessingtheBIOS.
•EraseFingerprintData:clearsthefingerprintdatastoredinafingerprintreader.
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4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.
Formoreinformationaboutusingthefingerprintreader,refertothehelpsystemofFingerprintManagerPro
orThinkVantageFingerprintSoftware.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson
usingtheWindowsFirewall,referto“HelpandSupport”onpage113
.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note: Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.
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Chapter5. Advancedconfiguration
Thischapterprovidesthefollowinginformationtohelpyouconfigurethecomputer:
• “UsingtheSetupUtilityprogram”onpage33
• “UpdatingorrecoveringtheBIOS”onpage38
UsingtheSetupUtilityprogram
TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.Ensurethatyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple
beepsorseealogoscreen,releasetheF1key.
Note: Ifapower-onpasswordoranadministratorpasswordhasbeenset,theSetupUtilityprogram
menuwillnotbedisplayeduntilyouenterthecorrectpassword.Formoreinformation,see“Using
BIOSpasswords”onpage34
.
WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememorysize
hasdecreased,anerrormessagewillbedisplayed.Youmustdooneofthefollowing:
•PressF1toentertheSetupUtilityprogram.
Note: AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility
program.PressEnterwhenpromptedtoconfirmtheexit.Theerrormessagewillnotbedisplayedagain.
•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.
Note: Y ouhavetoenabletheconfigurationchangedetectionfeatureforthePOSTtodetecttheremovalof
theharddiskdrive.T oenabletheconfigurationchangedetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙ConfigurationChangeDetection,
andpressEnter.
3.SelectEnabledandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.
Viewingandchangingsettings
TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconfiguration.Tovieworchange
settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.Then,follow
theinstructionsonthescreen.
Youcanuseeitherthekeyboardorthemousetonavigatethroughmenuchoices.Thekeysusedtoperform
varioustasksaredisplayedatthebottomofeachscreen.
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UsingBIOSpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anAdministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyourAdministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Notes:
–Afteryousetaharddiskpassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note: TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.
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3.Dependingonthepasswordtype,select SetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note: Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage34
.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage89.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage6.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on
page109.
6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on
page109.
Enablingordisablingadevice
Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:
USBSetup UsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris
disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.
SATAController WhenthisoptionissettoDisable,alldevicesconnectedtotheSATAconnectors
(suchasharddiskdrivesoropticaldrives)aredisabledandcannotbeaccessed.
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectDevices.
3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:
•SelectUSBSetuptoenableordisableaUSBdevice.
•SelectAT ADriveSetuptoenableordisableaninternalorexternalSATAdevice.
4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage38.
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Page 48
Selectingastartupdevice
Ifyourcomputerdoesnotstartupfromadeviceasexpected,dooneofthefollowingtoselectthestartup
deviceyouwant.
Selectingatemporarystartupdevice
Usethisproceduretoselectatemporarystartupdevice.
Note: Notalldiscsandharddiskdrivesarebootable.
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou
selected.
Note: SelectingastartupdevicefromtheStartupDeviceMenuwindowdoesnotpermanentlychange
thestartupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectStartup.
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError
StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage38.
EnablingErPLPScompliancemode
Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration
YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.
ToenableErPLPScompliancemodeintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and
pressEnter.
3.SelectEnabledandpressEnter.
4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.
5.SelectWakeonLanandpressEnter.
6.SelectDisabledandpressEnter.
7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.
WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressthepowerbutton
•Enablethewakeuponalarmfeature
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Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.T oenablethewake
uponalarmfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.
3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.
•Enabletheafterpowerlossfeature
Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera
suddenlossofelectricity.T oenabletheafterpowerlossfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.
3.SelectPowerOnandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.
Smartperformancechoices
Youcanadjusttheacousticandthermalperformanceofyourcomputerthroughthe SmartPerformance
Choicemenu.T wochoicesareavailable:
•BetterAcousticPerformance(defaultchoice)
•BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal
level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith
normalacousticperformance.
Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectPower.
3.SelectSmartPerformanceChoice.TheSmartPerformanceChoicewindowisdisplayed.
4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.
5.PressF10tosaveyoursettingandexittheSetupUtilityprogram.See“ExitingtheSetupUtility
program”onpage38.
ICEperformancemode
Youcanadjusttheacousticandthermalperformanceofyourcomputerthroughthe ICEPerformance
Modemenu.T wochoicesareavailable:
•BetterAcousticPerformance(defaultsetting)
•BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal
level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith
normalacousticperformance.
ToconfiguretheICEperformancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
Chapter5.Advancedconfiguration37
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2.FromtheSetupUtilityprogrammainmenu,selectPower.
3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.
4.SelectICEPerformanceMode.TheICEPerformanceModewindowisdisplayed.
5.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.
6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage38.
ICEthermalalert
Youcanmonitorthethermalfunctionofyourcomputerundercriticalthermalsituationsthroughthe ICE
ThermalAlertmenu.Twochoicesareavailable:
•Enabled(defaultsetting)
•Disabled
AfterenablingtheICEthermalalertfunction,whencriticalthermalsituationsoccur,suchasmalfunctioning
fans,abnormallyhightemperature,andpoorcoolingperformances,analertlogwillbewrittenintothe
Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.
ToconfiguretheICEthermalalertfunction,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectPower.
3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.
4.SelectICEThermalAlert.TheICEThermalAlertwindowisdisplayed.
5.SelectEnabledorDisabledasdesired.
6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage38.
ExitingtheSetupUtilityprogram
Afteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.
WhentheResetWithoutSavingwindowdisplays,selectYes,andthenpressEntertoexittheSetup
Utilityprogram.
•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to
saveandexittheSetupUtilityprogram.
UpdatingorrecoveringtheBIOS
LenovomightmakechangesandenhancementstotheBIOS.Whenupdatesarereleased,theyareavailable
asdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com/drivers.Instructionsforusingthe
BIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formostmodels,youcan
downloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdateprogramthat
canberunfromtheoperatingsystem.
ThischapterprovidesinformationaboutupdatingtheBIOS,andhowtorecoverfromaBIOSupdatefailure.
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BIOSlevels
AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing
informationtodeterminethecurrentlevelofBIOSinstalledinthecomputer,thelatestBIOSavailableforthe
computer,andwheretoobtainthelatestlevelofBIOS.
•TodeterminethecurrentLevelofBIOS:
–StarttheSetupUtility.
–SelectMainmenu.
•SourcesforobtainingthelatestlevelBIOSavailable
1.Lenovosupportwebsite:http://www.lenovo.com/support/
2.LenovoCustomerSupportCenter
3.Levels1and2Support
ToupdatetheBIOS,see“UpdatingorrecoveringtheBIOS”onpage38.
Note: BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperating
system.See“ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem”onpage39.
Usingsystemprograms
Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe
POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare
performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions
fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Y oucanusethe
SetupUtilityprogramtovieworchangetheconfigurationsettingsofyourcomputer.See“UsingtheSetup
Utilityprogram”onpage33
fordetailedinformation.
Thesystemboardofyourcomputerhasamodulecalledelectricallyerasableprogrammableread-only
memory(EEPROM,alsoreferredtoasflashmemory).ItenablesyoutoupdatethePOST,theBIOS,and
theSetupUtilityprogrameasily.T operformsuchanupdate,youcaneitherstartyourcomputerwitha
system-program-updatediscorrunaspecialupdateprogramfromyouroperatingsystem.
LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they
areavailableasdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing
thePOSTandBIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formost
models,youcandownloadanupdateprogramthatcanbeusedtocreateasystem-program-updatedisc
orberunfromtheoperatingsystem.
ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem
BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.
TochangetheBIOSsettings,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault.
3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:
•ToinstalltheWindows8.1(64-bit)operatingsystem,selectEnabled.
•ToinstallanoperatingsystemotherthanWindows8.1(64-bit),selectDisabled.
4.SelectY esinthewindowdisplayedandpressEntertoconfirmyourselection.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage38.
Chapter5.Advancedconfiguration39
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UpdatingtheBIOSfromadisc
Thissectionprovidesinstructionsonhowtoupdate(flash)theBIOSfromadiscontheWindows8.1(64-bit)
operatingsystemandonotheroperatingsystems.
Note: Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem
programupdatestocreateasystem-program-updatedisc.Goto:
http://www.lenovo.com/support
Toupdate(flash)theBIOSfromadiscontheWindows8.1(64-bit)operatingsystem,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault➙Disabled.
3.SelectY esinthewindowdisplayedandpressEntertoconfirmyourselection.
4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage38.
5.Turnoffyourcomputer.
6.Pressthepowerbuttontoturnonthecomputer.ThenrepeatedlypressandreleasetheF12keyuntilthe
StartupDeviceMenuwindowopens.
7.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,
insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.
8.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby
pressingN.However,ifyoudowanttochangetheserialnumber,pressY,andthentypeintheserial
numberandpressEnter.
9.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis
changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,and
thentypeinthemachinetypeandmodelandpressEnter.
10.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe
discfromtheopticaldrive.
11.RestartyourcomputerandstarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”
onpage33.
12.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault➙Enabled.
13.SelectY esinthewindowdisplayedandpressEntertoconfirmyourselection.
14.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage38
.
ToupdatetheBIOSfromadisc,dothefollowing:
1.Turnoffyourcomputer.
2.Pressthepowerbuttontoturnonthecomputer.ThenrepeatedlypressandreleasetheF12keyuntilthe
StartupDeviceMenuwindowopens.
3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,
insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.
4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby
pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber
andpressEnter.
5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis
changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then
typeinthemachinetypeandmodelandpressEnter.
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6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe
discfromtheopticaldrive.
UpdatingtheBIOSfromyouroperatingsystem
LenovomakesconstantimprovementstoitsWebsites.TheWebpagecontentsaresubjecttochange
withoutnotice,includingthecontentsreferencedinthefollowingprocedure.ToupdatetheBIOSfrom
youroperatingsystem,dothefollowing:
1.Gotohttp://www.lenovo.com/driversandfollowtheinstructionsontheWebpagetolocatetheBIOS
driverthatyouneed.
2.DownloadtheBIOSdriverandtheTXTfilethatcontainstheinstructions.
3.PrinttheTXTfilethatcontainstheinstallationinstructionsandfollowtheinstructionstoupdateyour
BIOS.
RecoveringfromaBIOSupdatefailure
TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage89.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage6.
4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical
outlets.See“Completingthepartsreplacement”onpage109.
8.PressthepowerbuttontoturnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.
Waitafewminutes.Therecoveryprocessbegins.Aftertherecoveryprocessiscompleted,your
computerwillbeturnedoffautomatically.
Note: Dependingonthecomputermodel,therecoveryprocesswilltaketwotothreeminutes.
9.Repeatstep1throughstep4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
12.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.
13.Pressthepowerbuttontoturnonthecomputerandrestarttheoperatingsystem.
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42ThinkCentreM53UserGuide
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Chapter6. Preventingproblems
Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer
runningsmoothly.
Keepingyourcomputercurrent
Insomesituationsyoumightfinditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or
operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.
Gettingthelatestdevicedriversforyourcomputer
Note:LenovomakesconstantimprovementstoitsWebsites.ThecontentsontheWebpagearesubjectto
changewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.
Togetthelatestdevicedriversforyourcomputer,dothefollowing:
1.Gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
2.Selectyourproductbydoingoneofthefollowing:
•Enteryourmachineinformationinthequickpath.
•Choosefromtheproductoptions.
3.Selectthecategoryofdeviceandtheoperatingsystemforwhichyouneedthedevicedriver.
4.Inthefilteredlist,downloadandinstalltheappropriatedevicedriver.
Attention: DonotdownloadthelatestdevicedriversfromtheWindowsUpdateWebsite.Thedevicedrivers
providedontheWindowsUpdateWebsitehavenotbeentestedbyLenovoandusingthemmightcause
unexpectedproblems.ObtainthelatestdevicedriversfromLenovo.
Updatingyouroperatingsystem
Youcanupdateyouroperatingsystemthroughthesystemupdatefeatureprovidedbytheoperatingsystem.
Systemupdatesincludesecurityfixes,newversionsofWindowscomponents,fixestootherportionsof
theWindowsoperatingsystem,orenhancements.
Toupdateyouroperatingsystem,dothefollowing:
Note: EnsurethatyourcomputerisconnectedtotheInternet.
•ForWindows7:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙WindowsUpdate.
2.ClickCheckforupdates.
3.Ifanyupdatesareavailable,selecttheupdatesyouneedandclickInstallupdates.
•ForWindows8.1:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings ➙ChangePCsettings➙Updateandrecovery➙WindowsUpdate.
2.ClickChecknow.
3.Ifanyupdatesareavailable,clickViewdetails,selecttheupdatesyouneed,andclickInstall.
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UsingtheSystemUpdateprogram
TheSystemUpdateprogram(hereinafterreferredtoasSystemUpdate)providesregularaccesstosystem
andsoftwareupdatesforyourcomputertokeepyoursystemandsoftwareup-to-date.SystemUpdate
gathersinformationfromtheLenovoHelpCenteraboutnewupdatesforyourcomputer.ThenSystem
Updatesortsanddisplayseachupdateascritical,recommended,oroptionaltohelpyouunderstandthe
importance.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.Afteryouselectthe
updatesyouwant,SystemUpdateautomaticallydownloadsandinstallstheupdateswithoutanyfurther
interventionfromyou.
SystemUpdateispreinstalledonmostLenovocomputersandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalsocanpredefine
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates).
Asaresult,thelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
ToopenSystemUpdate,see“AccessingLenovoprogramsontheWindows7operatingsystem”onpage11
or“AccessingLenovoprogramsontheWindows8.1operatingsystem”onpage12.
IfSystemUpdateisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromtheLenovoSupport
Websiteat:
http://www.lenovo.com/support
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
Basics
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyoftheventsinthecomputerormonitor.Theseventsprovideairflowtokeepyour
computerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.
Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
CAUTION:
Besuretoturnoffthecomputerandmonitorbeforecleaningthecomputerandmonitorscreen.
Computer
Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Keyboard
Tocleanyourcomputerkeyboard,dothefollowing:
44ThinkCentreM53UserGuide
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1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmayhookontoanadjacentkeyandpossiblydamageit.Ensurethatnoliquiddripsonto
orbetweenthekeys.
3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
Opticalmouse
Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe
pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.
Tocleananopticalmouse,dothefollowing:
1.Turnoffyourcomputer.
2.Disconnectthemousecablefromthecomputer.
3.Turnthemouseupsidedowntocheckthelens.
•Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
•Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.
4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmightbedifficultforthedigitalsignalprocessortodeterminechangesinthe
mouseposition.
5.Reconnectthemousecabletothecomputer.
6.Turnyourcomputerbackon.
Displayscreen
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodically.
Cleaningaflat-panelmonitorsurface
Tocleantheflexiblefilmsurfaceofaflat-panelcomputerdisplay,wipeitgentlywithasoft,drycloth,or
blowonthescreentoremovegritandotherlooseparticles.ThenmoistenaclothwithLCDcleanerand
wipethescreensurface.
Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.Usecleaningfluidsdevelopedfor
LCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer
supplystorescarrypre-moistenedtowelettesforLCDmaintenance.
Cleaningaglass-screensurface
Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand
otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.
Goodmaintenancepractices
Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.
•Emptyyourrecyclebinonaregularbasis.
•Usethediskdefragmentationordiskoptimizationfeatureofyouroperatingsystemoccasionallyto
preventperformanceproblemscausedbyanexcessivenumberoffragmentedfiles.
Chapter6.Preventingproblems45
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•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Backupcriticaldataregularlyonremovablemediamemory,suchasdiscsandUSBstoragedevices,
andstoretheremovablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependson
howcriticalthedataistoyouoryourbusiness.
•Backupyourentireharddiskdriveonaregularbasis.
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour
computercurrent”onpage43
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminesthecauseofaproblem.
•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage61formoreinformation
aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactory-defaultsettings.
•CreaterescuemediausingdiscsorUSBstoragedevicesasearlyaspossible.Youcanusearescue
mediumtorecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentorthe
RescueandRecoveryworkspaceonyourharddiskdrive.
.
Movingyourcomputer
Takethefollowingprecautionsbeforemovingyourcomputer:
1.Backupallfilesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable
commercially.IfyouusetheWindows7operatingsystem,LenovoprovidestheRescueandRecovery
programtohelpyoubackupandrestoredata.See“Performingbackupandrecoveryoperations”
onpage62.
2.Removeallmediafromyourcomputer,suchasdiscs,USBstoragedevices,memorycards,andsoon.
3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write
headinanondataarea.Thispreventsdamagetotheharddiskdrive.
4.Unplugthepowercordsfromelectricaloutlets.
5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthen
disconnecttheotherendsfromthecomputer.
6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.
7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.
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Chapter7. Troubleshootinganddiagnostics
Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour
computerproblemisnotdescribedhere,seeChapter10“Gettinginformation,help,andservice”onpage
113foradditionaltroubleshootingresources.
Basictroubleshooting
Thefollowingtableprovidessomebasicinstructionstohelpyoutroubleshootyourcomputerproblems.
Note: Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto
theLenovoSupportWebsiteat:
http://www.lenovo.com/support/phone
Symptom Action
Thecomputerdoesnotstart
whenyoupressthepower
button.
Themonitorscreenisblank. Ensurethat:
Thekeyboarddoesnotwork. Ensurethat:
Themousedoesnotwork. Ensurethat:
Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.
•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.
•Themonitoristurnedonandthebrightnessandcontrastissetcorrectly.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
•Ifyourcomputerhasadiscretegraphicscardinstalled,besuretouseamonitor
connectoronthediscretegraphicscard.
•Thecomputeristurnedon.
•ThekeyboardissecurelyconnectedtoaPS/2keyboardconnectororaUSB
connectoronthecomputer.
•Nokeysarestuck.
•Thecomputeristurnedon.
•ThemouseissecurelyconnectedtoaPS/2mouseconnectororaUSB
connectoronthecomputer.
•Themouseisclean.Referto“Opticalmouse”onpage45forfurtherinformation.
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Symptom Action
Theoperatingsystemdoesnot
start.
Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.
Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystem
resides.Usually,theoperatingsystemisontheharddiskdrive.Formore
information,see“Selectingastartupdevice”onpage36
Ensurethatnokeysarestuck.
.
Troubleshootingprocedure
Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour
computer:
1.Ensurethatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.
2.Ensurethatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
3.EnsurethatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation
aboutaccessingandchangingtheBIOSsettings,referto“UsingtheSetupUtilityprogram”onpage33.
4.Goto“Troubleshooting”onpage48andfollowtheinstructionsforthetypeofproblemyouare
experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe
nextstep.
5.Tryusingapreviouslycapturedconfigurationtoseeifarecentchangetohardwareorsoftwaresettings
hascausedaproblem.Beforerestoringapreviousconfiguration,captureyourcurrentconfigurationin
casetheolderconfigurationsettingsdonotsolvetheproblemorhaveadverseeffects.Torestorea
capturedconfiguration,dothefollowing:
•ForWindows7:ClickStart➙ControlPanel➙SystemandSecurity➙System➙System
Protection ➙SystemRestore.
•ForWindows8.1:OpenControlPanel,andthenclickSystemandSecurity➙System➙System
Protection➙SystemRestore.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“Accessing
ControlPanelontheWindows8.1operatingsystem”onpage21.
Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.
6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage58formoreinformation.
•Ifthediagnosticprogramdetectsahardwarefailureorifyouareunabletorunthediagnostic
program,contacttheLenovoCustomerSupportCenter.SeeChapter10“Gettinginformation,help,
andservice”onpage113formoreinformation.
•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.
7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa
virus,removethevirus.
8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter10“Getting
information,help,andservice”onpage113
formoreinformation.
Troubleshooting
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
Ifthesymptomoccurredimmediatelyafteryouinstallednewsoftwareoranewhardwareoption,dothe
followingbeforereferringtothetroubleshootinginformation:
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1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.
2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.
3.Reinstallthenewhardwareoptionorsoftwarefollowingtheinstructionsprovidedbythemanufacturer.
Audioproblems
Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethefollowing:
–TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•OntheWindowsdesktop,clickthespeakericonintheWindowsnotificationarea.ThenclickMixer.
Ensurethatthemutespeakerssettingsarenotselectedandnoneofthevolumesettingsissettoolow.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note: Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.SeeWindowsHelpandSupportinformation
systemformoreinformation.
Soundcomesfromoneexternalspeakeronly
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.
•ClickthespeakericonintheWindowsnotificationarea.Thenclickthespeakericonontopofthevolume
control.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
CDproblems
ThissectionprovidessolutionstoCD-relatedproblems.
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
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•Ifthisdoesnotcorrecttheproblem,followthesolutionsfor“ACDorDVDdoesnotwork”onpage50.
ACDorDVDdoesnotwork
Solutions:
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startyourcomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Referto
“Selectingorchangingthestartupdevicesequence”onpage36forinformationonviewingandchanging
thestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannot
bechanged.
DVDproblems
ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
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Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Intermittentproblems
Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.
Harddiskdriveproblems
Selectyoursymptomfromthefollowinglist:
• “SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage51
• “"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive”
onpage51
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupporttheharddiskdrives.
–IfyourcomputerisinstalledwithfiveSATAharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetofiveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetofiveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage58
help,andservice”onpage113.
.Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect
harddiskdrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Selectingastartupdevice”onpage36
.
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Note: Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacetheharddiskdrive.Referto“Replacingtheharddiskdriveassembly”on
page100.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage58.
Problemswiththekeyboardormouse
Thissectionprovidessolutionstokeyboard-relatedandmouse-relatedproblems.
Keysonthekeyboarddonotwork
Solutions:
•ConnectthekeyboardcabletoaUSBconnectororPS/2keyboardconnector.
•IfyouareusingaUSBkeyboard,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation,
see“Enablingordisablingadevice”onpage35.
•IfyouareusinganEnhancedPerformanceUSBkeyboard,usethehelpsystemintheEnhanced
PerformanceCustomizationKeyboardprogramtohelpdiagnoseproblems.
ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:
–OnWindows7:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1
operatingsystem”onpage21.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.
Themousedoesnotwork
Solutions:
•ConnectthemousecabletoaUSBconnectororPS/2mouseconnector.
Note: Dependingonyourkeyboard,integratedUSBconnectorsmightbeavailabletobeusedto
connectaUSBmouse.
•Installthedevicedriversforthemouse.
•IfyouareusingaUSBmouse,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation,
see“Enablingordisablingadevice”onpage35
.
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Solution:Cleanthemouse.Formoreinformation,see“Opticalmouse”onpage45.
Thefingerprintreaderonthekeyboarddoesnotwork
Note:Thekeyboardwithfingerprintreaderisonlyavailableonsomemodels.
Solutions:
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•Enrollyourfingerprintcorrectly.
•Neverscratchthesurfaceofthereaderwithahard,pointedobject.
•Neverscrapthesurfaceofthereaderwithyournailoranythinghard.
•Useortouchthereaderwithacleanfinger.
•Ensurethatthesurfaceofyourfingeristhesamewiththeonewhenyoulastenrolled.
Thewirelesskeyboarddoesnotwork
Solutions:
•IfthetransceivercommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
•IfthewirelesskeyboarddoesnotworkwhenthetransceivercommunicationsLEDison,restartyour
computer.
Iftheproblempersistsaftertherestart,ensurethat:
•Thebatteriesareinstalledcorrectly.
•Thebatteriesstillretaintheircurrent.
•Thedistancefromthewirelesskeyboardtothetransceiverislessthan10m(393.7inches).
•Thetransceiverisinstalledfully.
Monitorproblems
Thissectionprovidessolutionstomonitor-relatedproblems.
Myscreengoesblankwhilethecomputerison
Solutions:Y ourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
•Pressakeytoexitthescreensaver.
•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
ThemonitorworkswhenIturnonthecomputer,butgoesblankwhenIstartsome
applicationprograms
Solutions:
•Connectthemonitorsignalcablefromyourmonitortoanappropriateconnectoronthecomputer.A
loosecablemightcauseintermittentproblems.
•Installthedevicedriversfortheapplicationprograms.Refertothedocumentationfortheaffected
applicationprogramtocheckwhetheranydevicedriversarerequired.
Theimageappearstobeflickering
Solution:Resettherefreshrate.
1.OpenControlPanel.
Note: ToopenControlPanelonWindows8.1,see“AccessingControlPanelontheWindows8.1
operatingsystem”onpage21
2.ClickHardwareandSound➙Adjustscreenresolution➙Advancedsettings.
3.ClicktheMonitortabtoresettherefreshrate.
Settherefreshratetobethehighest,noninterlacedrefreshratesupportedonyourcomputer.Referto
thedocumentationthatcomeswithyourmonitorforthesupportedrefreshrates.
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Theimageisdiscolored
Solution:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Movefluorescentdesk
lightingoranyequipmentthatproducesmagneticfieldsfurtherawayfromthemonitor.Iftheproblem
persists,dothefollowing:
1.Turnoffthemonitor.
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.
3.Turnonthemonitor.
Networkingproblems
Thissectionprovidessolutionstonetworking-relatedproblems.
Ethernetproblems
Mycomputercannotbeconnectedtothenetwork
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•Havethelatestdevicedriverinstalledonyourcomputer.
Tocheckwhetheryouareusingthelatestdevicedriver,dooneofthefollowing:
–OnWindows7:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.T ypetheadministratorpasswordorprovideconfirmationifprompted.
4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,theadapter
drivermightnotbethelatestorisdisabled.Right-clickthehighlightedadaptertoupdatethedriver.
5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1
operatingsystem”onpage21.
2.ClickHardwareandSound.
3.ClickDeviceManager.T ypetheadministratorpasswordorprovideconfirmationifprompted.
4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,theadapter
drivermightnotbecorrectorisdisabled.Right-clickthehighlightedadaptertoupdatethedriver.
5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
•Setthesameduplexfortheswitchportandtheadapter.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportisalsoconfiguredforfullduplex.
Settingthewrongduplexmodemightdegradeperformance,causedataloss,orresultinlostconnections.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
Theadapterstopsworkingfornoreason
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe“Solution”
descriptionforthepreviousproblemtoensurethatthelatestdevicedriverisinstalled.
TheWakeOnLANfeatureisnotworking
Solution:EnabletheWakeOnLAN(WOL)featureintheBIOSprogram.
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MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
IcannotconnecttoawirelessLANusingthebuilt-inwirelessnetworkingcard
Solutions:
•InstallthelatestwirelessLANdrivers.
•Placeyourcomputerwithintherangeofawirelessaccesspoint.
•Enablethewirelessradio.
•CheckNetworkName(SSID)andyourpassword.
–OnWindows7:
1.ClickStart➙LenovoThinkVantageTools➙AccessConnections.
2.SwitchtotheAdvancedview,andthenclicktheMobileHotspottabtocheckyourSSIDand
password.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1
operatingsystem”onpage21.
2.ClickNetworkandInternet➙NetworkandSharingCentertocheckyourSSIDandpassword.
SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfrom
thelocalspeakereventhoughtheheadsetorheadphoneisconnectedusingthe
HeadsetprofileorAVprofile
Solution:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.
Note: FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“AccessingControl
PanelontheWindows8.1operatingsystem”onpage21.
3.ClickHardwareandSound➙Sound.
4.SelectthePlaybacktab.
5.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
6.ClickOK.
Note: Bluetoothissupportedonlyonsomecomputermodels.
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Ihaveconnectedanoptiontomycomputer,butitdoesnotwork
Solution:Refertothedocumentationthatcomeswiththeoptiontoensurethatyouhaveconnectedthe
optioncorrectly.
Performanceandlockupproblems
Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Insufficientfreeharddiskdrivespace
Solution:Freeupharddiskdrivespace.
•Method1
1.ClickStart➙ComputeronWindows7oropenFileExploreronWindows8.1.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup,andthenfollowtheinstructionsonthescreen.
•Method2
1.OpenControlPanel.
Note: FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“Accessing
ControlPanelontheWindows8.1operatingsystem”onpage21.
2.ClickPrograms.
3.ClickT urnWindowsfeaturesonoroff,andthenfollowtheinstructionsonthescreen.
•Method3
1.ClickStart➙ComputeronWindows7oropenFileExploreronWindows8.1.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.ClickCleanupsystemfiles.
5.ClicktheMoreOptionstab.
6.ClickCleanupintheProgramsandFeaturesarea,andthenfollowtheinstructionsonthescreen.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder
namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe
helpsystemforyoure-mailapplication.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note: Dependingonthevolumeoftheharddiskdrivesandamountofdatastoredontheharddiskdrives,
thedisk-defragmentationprocessmighttakeuptoseveralhours.
•OnWindows7:
1.Closeanyopenprogramsandwindows.
2.ClickStart➙Computer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClickDefragmentnowundertheToolstabtostartadisk-defragmentationprocess.
•OnWindows8.1:
1.Closeanyopenprogramsandwindows.
2.OpenFileExplorer.
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3.Right-clickyourCdriveentryandthenclickProperties.
4.ClickOptimizeundertheToolstabtostartadisk-defragmentationprocess.
Insufficientmemory
Solution:Installadditionalmemorymodules.Forinstructionsoninstallingmemorymodules,see“Replacing
thememorymodule”onpage95.
Topurchasememorymodules,goto:
http://www.lenovo.com
Theprinterdoesnotwork
Solutions:
•IfyouareusingIEEE-approvedprintersignalcables,dothefollowing:
1.Connecttheprintersignalcablefirmlytothecorrectparallel,serial,orUSBconnectoronthe
computer.
2.Loadthepapercorrectly.
3.Turnontheprinterandkeeptheprinteronline.
•Ifyouareusingnon-IEEE-approvedprintersignalcables,dothefollowing:
1.Correctlyinstalldevicedriversandsoftwarethatcomewiththeprinter.
2.Assigntheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOSsettings.For
moreinformationaboutBIOSsettings,see“UsingtheSetupUtilityprogram”onpage33
.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.SeeChapter10“Gettinginformation,help,and
service”onpage113
.
Serialconnectorcannotbeaccessed
Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,attachthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.
Softwareproblems
Thissectionprovidessolutionstosoftware-relatedproblems.
Whenusingasortfeature,datescannotbesortedinthecorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,assumingthefirsttwodigitswere19.Consequently,datescannotbesortedinthecorrectorder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
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•Ifyouarehavingdifficultywithperformingaspecifictaskwithinanapplicationprogram,refertothe
helpsystemfortheprogram.
•IfyouarehavingdifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe
Windowshelpsystem.
•Checkwhethertheproblemsarecausedbyanewly-installedapplicationprogram.
1.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwiththe
softwareformoreinformation.
2.Verifythatothersoftwareworkscorrectlyonyourcomputer.
3.Verifythatthesoftwareyouareusingworksonanothercomputer.
•Ifyoureceivedanyerrormessageswhileusingtheprogram,seetheprinteddocumentationthatcomes
withtheprogramorthehelpsystemforsolutions.
•CheckifanyupdatesareavailablefromyourmanufacturerorWebsite.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,uninstalltheapplication
programandreinstallit.
MyUSBconnectorscannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,attachthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreattachtheUSBconnectortoresettheUSBdevice.
Diagnostics
Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramcan
alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.
Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris
runningtheWindowsoperatingsystem.
Notes:
1.YourcomputerispreinstalledwiththeLenovoSolutionCenterprogramfordiagnosticpurposes.For
moreinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolutionCenter”onpage58.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprogram,save
andprintthelogfilescreatedbythediagnosticprogram.Y ouwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
•YourcandownloadtheLenovoSolutionCenterprogramfromhttp://www.lenovo.com/diags.
•IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows8.1,goto
http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.
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ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage11.
Note: Ifyoucannotisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprintthelog
files.YouwillneedthelogfileswhenyouspeaktoaLenovotechnicalsupportrepresentative.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
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Chapter8. Recoveryinformation
Thischapterprovidesinformationabouttherecoverysolutions.Thereareavarietyofmethodstochoose
fromwhenconsideringhowtorecoverfromasoftware-orhardware-relatedproblem.Somemethods
varydependingonthetypeofoperatingsystemthatisinstalled.Youcanrestorethecomputersettings
usingaprogramortherecoverydiscset.Formoreinformationaboutusingtherecoverydiscset,see
thedocumentationthatcomeswiththediscset.
Thischaptercontainsthefollowingtopics:
• “RecoveryinformationfortheWindows7operatingsystem”onpage61
• “RecoveryinformationfortheWindows8.1operatingsystem”onpage66
RecoveryinformationfortheWindows7operatingsystem
TherecoveryinformationinthissectiononlyappliestothecomputersthathavetheRescueandRecovery
programortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestoreiconinthe
LenovoThinkVantageT oolsprogramisdimmed,itindicatesthatyoumustinstalltheRescueandRecovery
programmanuallybeforeenablingitsfeatures.ToinstalltheRescueandRecoveryprogram,dothefollowing:
1.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup
andRestore .
2.Followtheinstructionsonthescreen.
3.Whentheinstallationprocessfinishes,theEnhancedBackupandRestoreiconisactivated.
Thissectioncontainsthefollowingtopics:
• “Creatingandusingrecoverymedia”onpage61
• “Performingbackupandrecoveryoperations”onpage62
• “Creatingandusingarescuemedium”onpage64
• “Reinstallingprogramsanddevicedrivers”onpage64
• “Solvingrecoveryproblems”onpage66
Creatingandusingrecoverymedia
Recoverymediaenableyoutorestoretheharddiskdrivetothefactory-defaultstateandputthecomputerin
anoperationalstateafterallotherrecoverymethodshavefailed.Recoverymediaareusefulifyoutransfer
thecomputertoanotherarea,sellthecomputer,orrecyclethecomputer.Asaprecautionarymeasure,itis
importanttocreaterecoverymediaasearlyaspossible.Thedataontherecoverymediacanbeusedfor
thefollowingpurposes:
•Reinstalltheprogramsanddevicedriversonyourcomputer
•Reinstalltheoperatingsystem
•ModifythedatafilesontheharddiskdriveusingtheAdditionalFiles
Note: Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Itis
recommendedthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
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Creatingrecoverymedia
Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB
storagedevices.
TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo
ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Attention:Whenyouuserecoverymediatorestoretheharddiskdrivetothefactory-defaultstate,allthe
filescurrentlyontheharddiskdrivewillbedeleted.Thesefileswillbereplacedbythefactory-defaultfiles.
TouserecoverymediaontheWindows7operatingsystem,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootUSBstoragedevicetothecomputer,
orinsertthebootdiscintotheopticaldrive.
2.Turnonorrestartyourcomputer.
3.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
4.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
5.Followtheinstructionsonthescreentocompletetheoperation.
Note: Afterrestoringyourcomputerharddiskdrivetothefactory-defaultstate,youmighthavetoreinstall
devicedriversforsomedevices.See“Reinstallingprogramsanddevicedrivers”onpage64.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincluding
theoperatingsystem,datafiles,softwareprograms,andpersonalsettings.Youcanstorethebackupat
thefollowinglocations:
•TheRescueandRecoveryworkspace
•Thesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer
•AnexternalUSBharddiskdriveconnectedtoyourcomputer
•Anetworkdrive
•Recordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavecompletedthebackupoperation,youcanrestorepartsorwholeofthedataonthehard
diskdrive.
Performingabackupoperation
ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced
BackupandRestore .TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
Performingarecoveryoperation
Thissectionprovidesthefollowingtopics:
• “PerformingarecoveryoperationfromWindows7”onpage63
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• “PerformingarecoveryoperationfromtheRescueandRecoveryworkspace”onpage63
PerformingarecoveryoperationfromWindows7
ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced
BackupandRestore .TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
PerformingarecoveryoperationfromtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotectedandhiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.TheRescueandRecoveryworkspaceenables
youtoperformrecoveryoperationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperform
thefollowingrecoveryoperationsfromtheRescueandRecoveryworkspace:
•Rescuefilesfromyourharddiskdriveorfromabackup:
Youcanlocatefilesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordable
media,suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourfilesorif
changesweremadetothefilessinceyourlastbackupoperation.Youalsocanrescueindividualfilesfrom
aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.
•RestoreyourharddiskdrivefromaRescueandRecoverybackup:
IfyouhavebackedupyourharddiskdriveusingtheRescueandRecoveryprogram,youcanrestorethe
harddiskdrivefromaRescueandRecoverybackup,evenifyoucannotstarttheWindowsoperating
system.
•Restoreyourharddiskdrivetothefactory-defaultstate:
Youcanrestorethecompletecontentsofyourharddiskdrivetothefactory-defaultstateevenifyou
cannotstarttheWindowsoperatingsystem.Ifyouhavemultiplepartitionsonyourharddiskdrive,you
havetheoptiontorestoretheC:partitionandleavetheotherpartitionsintact.
Attention: YoucanrestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk
drivetothefactory-defaultsettings.Duringeitherprocess,allfilesontheprimaryharddiskdrivepartition
(usuallydriveC:)willbedeleted.Ifpossible,makecopiesofimportantfiles.IfyoucannotstarttheWindows
operatingsystem,youcanusetherescuefilesfeatureoftheRescueandRecoveryworkspacetocopyfiles
fromyourharddiskdrivetoothermedia.
ToperformarecoveryoperationfromtheRescueandRecoveryworkspace,dothefollowing:
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecovery
workspace.
3.IfyouhavesetaRescueandRecoverypassword,enteryourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Note: IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage66.
4.Dooneofthefollowing:
•Torescuefilesfromyourharddiskdrive,clickRescuefilesandfollowtheinstructionsonthescreen.
•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive
tothefactory-defaultstate,clickFullRestoreandfollowtheon-screeninstructions.
Note: Afterrestoringyourcomputerharddiskdrivetothefactory-defaultstate,youmighthaveto
reinstalldevicedriversforsomedevices.See“Reinstallingprogramsanddevicedrivers”onpage64
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FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Creatingandusingarescuemedium
CreaterescuemediausingdiscsorUSBstoragedevicesasearlyaspossible.Youcanusearescuemedium
torecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentortheRescue
andRecoveryworkspaceonyourharddiskdrive.
Notes:
•Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperatingsystem.
•Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced
BackupandRestore .TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.The“CreateRescueandRecoveryMedia”windowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea
rescuemediumusingadisc,aUSBstoragedevicewithsufficientcapacity,orasecondaryinternal
harddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
DependingonwhetheryouhavecreatedarescuemediumusingadiscoraUSBharddiskdrive,doone
ofthefollowing:
•Ifyouhavecreatedarescuemediumusingadisc,dothefollowing:
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
3.Selectthedesiredopticaldriveasthefirstbootdevice.Then,inserttherescuediscintotheoptical
driveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,dothefollowing:
1.ConnecttheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
2.Turnonorrestartyourcomputer.
3.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
4.SelecttheUSBharddiskdriveasthefirstbootdeviceandpressEnter.Therescuemediumstarts.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingprogramsanddevicedrivers
Thissectionprovidesthefollowingitems:
• “Reinstallingpreinstalledprogramsanddevicedrivers”onpage65
• “Reinstallingprogramsanddevicedriversthatarenotpreinstalled”onpage65
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Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.
Reinstallingpreinstalledprograms
ToreinstallprogramspreinstalledonyourLenovocomputer,dothefollowing:
1.Turnonthecomputer.
2.GotoC:\SWTOOLS.
3.Opentheappsfolderandlocatethesubfolderthatisnamedaftertheprogrampreinstalledonyour
computer.
4.OpenthesubfolderandlocatetheEXEfile.
5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonthecomputer.
2.GotoC:\SWTOOLS.
3.OpentheDRIVERSfolderandlocatethesubfolderthatisnamedafterthefactory-installeddevicein
yourcomputer,suchasAUDIOorVIDEO.
4.Openthesubfolder.
5.Dooneofthefollowing:
•LocatetheEXEfile.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocomplete
theinstallation.
•Locatethereadmefilewiththe.txtextension.Thedevicedriverinstallationinformationisincludedin
thereadmefile.Followtheinstructionstocompletetheinstallation.
•IfthedevicesubfoldercontainsanINFfileandyouwanttoinstallthedevicedriverusingtheINFfile,
seetheWindowsHelpandSupportinformationsystemfordetailedinformation.
Note: Formoreinformationaboutthelatestdevicedrivers,see“Gettingthelatestdevicedriversforyour
computer”onpage43.
Reinstallingprogramsanddevicedriversthatarenotpreinstalled
Yourcomputerenablesyoutoreinstallprogramsanddevicedriversthatarenotpreinstalled.
Reinstallingprogramsthatarenotpreinstalled
Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtouninstall
andthenreinstallit.Reinstallingaprogramoverwritestheexistingprogramfilesandusuallyfixesany
problemsthatyoumighthavehadwiththeprogram.
Touninstallaprogramfromyoursystem,refertotheMicrosoftWindowshelpsystem.
Toreinstallmostcommerciallyavailableprogramsonyoursystem,refertotheMicrosoftWindowshelp
systemtogetherwiththedocumentationprovidedwiththeprogram.
Reinstallingdevicedriversthatarenotpreinstalled
Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.
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Note: Reinstalldevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstalldevicedrivers
onlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Solvingrecoveryproblems
Note:Ensurethatyourrescuedeviceissetasthefirstbootdeviceinthestartupdevicesequencein
theSetupUtilityprogram.See“Selectingastartupdevice”onpage36fordetailedinformationabout
temporarilyorpermanentlychangingthestartupdevicesequence.FormoreinformationabouttheSetup
Utilityprogram,see“UsingtheSetupUtilityprogram”onpage33.
IfyoucannotaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,dooneofthe
following:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage64
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyoumustrestoretheharddiskdrive
tothefactory-defaultsettings.See“Creatingandusingrecoverymedia”onpage61
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
.
.
RecoveryinformationfortheWindows8.1operatingsystem
Thissectioncontainsthefollowingtopics:
• “Refreshingyourcomputer”onpage66
• “Resettingyourcomputertothefactory-defaultsettings”onpage66
• “Usingtheadvancedstartupoptions”onpage67
• “RecoveringyouroperatingsystemifWindows8.1failstostart”onpage67
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputer.
Attention: Ifyourefreshyourcomputer,theprogramspreinstalledonyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled.However,allotherprogramswillbeuninstalled.
Torefreshyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings ➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
Resettingyourcomputertothefactory-defaultsettings
Youcanresetyourcomputertothefactory-defaultsettings.Resettingthecomputerwillreinstallthe
operatingsystemandalltheprogramsthatcomewithyourcomputer.
Attention: Ifyouresetyourcomputer,allyourpersonalfilesandsettingswillbedeleted.Toavoiddataloss,
makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
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2.Inthe RemoveeverythingandreinstallWindowssection,clickGetstarted.
Usingtheadvancedstartupoptions
AdvancedstartupoptionsenableyoutochangethestartupsettingsofyourWindowsoperatingsystem,
startthecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings ➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Restartyourcomputerfollowingtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows8.1failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows8.1operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows
8.1operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note: Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
FormoredetailsabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8.1
operatingsystem,refertothehelpinformationsystemoftheWindows8.1operatingsystem.
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Chapter9. Installingorreplacinghardware
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Handlingstatic-sensitivedevices
Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Installingorreplacinghardware
Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention: Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Notes:
•Formachinetypes10DV,10DW,10DX,10DY,youmustinstallyourcomputeronthematchedmonitor.
Therefore,thestepsofinstallingsomepartsmightbedifferentfromthestepsinthechapter.Formore
information,refertotheuserguideintheCDthatcomeswiththemonitor.
•UseonlycomputerpartsprovidedbyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.
Installingexternaloptions
Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage2
requiredconnector.Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstall
anysoftwareordevicedriversthatarerequiredfortheoption.
and“Locatingconnectorsontherearofyourcomputer”onpage3toidentifythe
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Installingandremovingtheacpoweradapterbracket
Attention: Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Note: TheacpoweradapterbracketisinstalledontheVideoElectronicsStandardsAssociation(VESA)
mountbracket.TheacpoweradapterbracketandtheVESAmountbracketareonlyavailableonsome
models.
Toinstalltheacpoweradapterbracket,dothefollowing:
1.Slidetheacpoweradapterintotheacpoweradapterbracket.Ensurethattheacpoweradapteris
securedbythebracket.
2.AlignthetwotabsontheacpoweradapterbracketwiththeslotsintheVESAmountbracket.Then,
slidetheacpoweradapterbracketasshowntoinstallitontheVESAmountbracket.
Figure7.Installingtheacpoweradapterbracket
Toremovetheacpoweradapterbracket,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
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2.Pullthetab1andthenslidetheacpoweradapterbracketasshowntoremoveitfromtheVESA
mountbracket.
Figure8.Removingtheacpoweradapterbracket
3.Removetheacpoweradapterfromtheacpoweradapterbracket.
Installingandremovingtheacpoweradapter
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Toinstalltheacpoweradapter,dothefollowing:
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1.Connecttheacpoweradaptertotheacpoweradapterconnectorattherearofyourcomputeranda
workableelectricaloutlet.Then,securethepowercordintothepoweradaptercableloopattherear
ofthecomputerasshown.
Figure9.Installingtheacpoweradapter
2.Iftheacpoweradapterbracketisavailable,installtheacpoweradapterbracket.See“Installingand
removingtheacpoweradapterbracket”onpage70
.
Toremovetheacpoweradapter,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Iftheacpoweradapterbracketisavailable,removetheacpoweradapterbracket.See“Installingand
removingtheacpoweradapterbracket”onpage70.
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3.Removethepowercordfromtheacpoweradaptercableloopattherearofthecomputerandthen
disconnecttheacpoweradapterfromthecomputer.
Figure10.Removingtheacpoweradapter
Installingandremovingtheverticalstand
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Note: TheverticalstandandVESAmountbracketareonlyavailableonsomemodels.Ifyourcomputer
comeswiththeVESAmountbracketinstalled,ensurethatyouremovetheVESAmountbracketbefore
youinstalltheverticalstand.ToremovetheVESAmountbracket,see“InstallingandremovingtheVESA
mountbracket”onpage75.
Toinstalltheverticalstand,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
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2.Aligntherearofthecomputerwiththerearoftheverticalstandandpositionthecomputeronthe
verticalstandasshown.
Figure11.Installingtheverticalstand
Toremovetheverticalstand,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
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2.Liftthecomputertoremoveitfromtheverticalstand.
Figure12.Removingthecomputerfromtheverticalstand
InstallingandremovingtheVESAmountbracket
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Note: TheVESAmountbracketisonlyavailableonsomemodels.
ToinstalltheVESAmountbracket,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
.
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2.SlidethecomputerintotheVESAmountbracket.
Figure13.InstallingtheVESAmountbracket
3.InstallthetwoscrewstosecuretheVESAmountbrackettothecomputer.
Figure14.InstallingthescrewsthatsecuretheVESAmountbracket
4.Iftheacpoweradapterbracketisavailable,installtheacpoweradapterbracket.See“Installingand
removingtheacpoweradapterbracket”onpage70.
ToremovetheVESAmountbracket,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Iftheacpoweradapterbracketisavailable,removetheacpoweradapterbracket.See“Installingand
removingtheacpoweradapterbracket”onpage70.
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3.RemovethetwoscrewsthatsecuretheVESAmountbrackettothecomputer.
Figure15.RemovingthescrewsthatsecuretheVESAmountbracket
4.SlidethecomputerfromthefrontoftheVESAmountbrackettoremovetheVESAmountbracket
fromthecomputer.
Figure16.RemovingtheVESAmountbracket
Installingorreplacingtheexternalopticaldrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Note: Theexternalopticaldriveisonlyavailableonsomemodels.
Toinstallorreplacetheexternalopticaldrive,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
.
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2.Ifyouarereplacingtheexternalopticaldrive,disconnecttheexternalopticaldrivecablefromtheUSB
connectoronthecomputer.
3.RemovethescrewthatsecurestheexternalopticaldriveboxontheVESAmountbracketandthenslide
theexternalopticaldriveboxtoremoveitfromtheVESAmountbracket.
Figure17.Removingtheexternalopticaldrivebox
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4.Removethescrewthatsecurestheexternalopticaldriveintheexternalopticaldrivebox.Usethe
screwdrivertoslidetheexternalopticaldriveforwardandthenremovetheexternalopticaldrivefrom
theexternalopticaldrivebox.
Figure18.Removingtheexternalopticaldrivefromtheexternalopticaldrivebox
5.Removethetwoscrewsthatsecuretheexternalopticaldrivemetalplateandthenremovethemetal
platefromtheexternalopticaldrive.
Figure19.Removingtheexternalopticaldrivemetalplate
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6.Alignthetwoscrewholesintheexternalopticaldrivemetalplatewiththecorrespondingholesin
thenewexternalopticaldriveandtheninstallthetwoscrewstosecurethemetalplateonthenew
externalopticaldrive.
Figure20.Installingtheexternalopticaldrivemetalplate
7.Slidethenewexternalopticaldriveintotheexternalopticaldriveboxuntilitsnapsintoposition.
Figure21.Installingtheexternalopticaldriveintotheexternalopticaldrivebox
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8.Installthescrewthatsecurestheexternalopticaldriveintheexternalopticaldrivebox.
Figure22.Installingthescrewthatsecurestheexternalopticaldrive
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9.AlignthescrewholesintheexternalopticaldriveboxwiththetwoscrewsontheVESAmountbracket
andthenslidetheexternalopticaldriveboxtoinstallitontheVESAmountbracket.
Figure23.Installingtheexternalopticaldrivebox
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10.InstallthescrewthatsecurestheexternalopticaldriveboxontheVESAmountbracket.
Figure24.Installingthescrewthatsecurestheexternalopticaldrivebox
11.ConnecttheexternalopticaldrivecabletoaUSBconnectoronthecomputer.See“Locatingconnectors
ontherearofyourcomputer”onpage3.
Installingorreplacingtheexternalharddiskdrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Notes:
•Theexternalharddiskdrive,externalhybriddrive,andexternalsolid-statedriveareonlyavailableon
somemodels.
•Toinstallorreplacetheexternalhybriddriveorexternalsolid-statedrive,followthestepsofinstallingor
replacingtheexternalharddiskdrive.
Toinstallorreplacetheexternalharddiskdrive,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Ifyouarereplacingtheexternalharddiskdrive,disconnecttheexternalharddiskdrivecablefrom
theUSBconnectoronthecomputer.
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3.RemovethescrewthatsecurestheopticaldriveboxontheVESAmountbracketandthenslidethe
opticaldriveboxasshowntoremoveitfromtheVESAmountbracket.
Figure25.Removingtheopticaldrivebox
4.Slidethereleasebuttonontheopticaldriveboxandthenremovetheexternalharddiskdriveadapter
fromtheopticaldrivebox.
Figure26.Removingtheexternalharddiskdriveadapterfromtheopticaldrivebox
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5.Flexthesidesoftheexternalharddiskdriveadapterbracketandthenpivottheexternalharddiskdrive
adaptertoremovetheadapterfromtheadapterbracket.
Figure27.Removingtheexternalharddiskdriveadapterfromtheadapterbracket
6.Toremovetheexternalharddiskdrivefromtheadapter,lifttheadapterretaininglatch.Slidetheexternal
harddiskdrivetowardstheretaininglatchandthenlifttheexternalharddiskdriveoutoftheadapter.
Figure28.Removingtheexternalharddiskdrivefromtheadapter
7.Installthefourscrewstothenewexternalharddiskdrive.
Figure29.Installingthefourscrewstotheexternalharddiskdrive
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8.Installthenewexternalharddiskdriveintotheadapterasshown.Then,lowertheadapterretaining
latchuntilitsnapsintoposition.
Figure30.Installinganewexternalharddiskdriveintotheadapter
9.Positiontheadapterintotheadapterbracketandthenpivottheadapterdownwarduntilitsnapsinto
position.
Figure31.Installingtheexternalharddiskdriveadapterintotheadapterbracket
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10.Slidetheadapterbracketintotheopticaldriveboxuntilitsnapsintoposition.
Figure32.Installingtheadapterbracketintotheopticaldrivebox
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11.AlignthescrewholesintheopticaldriveboxwiththetwoscrewsontheVESAmountbracketandthen
slidetheopticaldriveboxtoinstallitontheVESAmountbracket.
Figure33.Installingtheopticaldrivebox
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