Lenovo ThinkCentre M53 Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, id, it, ja, ko, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, uk, zc, zh]

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ThinkCentreM53 HardwareMaintenanceManual
MachineTypes:10DB,10DC,10DD,10DE,10DV,10DW,10DX, 10DY,10EC,and10ED
Page 2
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheChapter 1“Readthisfirst:Importantsafetyinformation”onpage1
andAppendixF“Notices”onpage169.
FirstEdition(September2014) ©CopyrightLenovo2014.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
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Contents
Aboutthismanual............v
Chapter1.Readthisfirst:Important
safetyinformation............1
Powercordsandpoweradapters........1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............4
Handlingelectrostaticdischarge-sensitive
devices..................4
Groundingrequirements............5
Safetynotices(multi-lingualtranslations).....5
Chapter2.Productoverview.....27
Locations.................27
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer.......28
Locatingconnectorsontherearofyour
computer...............29
Locatingcomponents..........30
LocatingmajorFRUsandCRUs......32
Locatingpartsonthesystemboard....34
Locatingthemachinetypeandmodellabel.35
Features.................35
Specifications...............39
Lenovoprograms.............39
AccessingLenovoprogramsontheWindows
7operatingsystem...........39
AccessingLenovoprogramsontheWindows
8.1operatingsystem..........40
AnintroductiontoLenovoprograms....41
Chapter3.Usingyourcomputer...43
Registeringyourcomputer..........43
Usingkeyboardshortcuts..........43
Usingthewheelmouse...........44
Managingpower..............44
Advancedconfigurationandpowerinterface
(ACPI)BIOS..............44
AutomaticPower-onfeatures.......44
Settingthecomputervolume.........45
Settingthevolumefromthedesktop....45
SettingthevolumefromControlPanel...45
Usingadisc................46
Usingtheopticaldrive..........46
Handlingandstoringadisc........46
Playingandremovingadisc.......47
Recordingadisc............47
NavigatingamongscreensontheWindows8.1
operatingsystem..............47
AccessingControlPanelontheWindows8.1
operatingsystem..............49
Frequentlyaskedquestions.........49
Chapter4.Youandyourcomputer..51
Accessibilityandcomfort..........51
Arrangingyourworkspace........51
Comfort...............51
Glareandlighting............52
Aircirculation.............52
Electricaloutletsandcablelengths.....52
Accessibilityinformation.........52
Movingyourcomputertoanothercountryor
region..................56
Chapter5.Security..........57
AttachingaKensington-stylecablelock.....57
Usingpasswords..............57
BIOSpasswords............57
Windowspasswords..........58
Usingthecoverpresenceswitch.......58
Usingthefingerprintreader..........58
Usingandunderstandingfirewalls.......59
Protectingdataagainstviruses........59
Chapter6.Advancedconfiguration..61
UsingtheSetupUtilityprogram........61
StartingtheSetupUtilityprogram.....61
Viewingandchangingsettings......61
UsingBIOSpasswords.........62
Enablingordisablingadevice.......63
Selectingastartupdevice........64
EnablingErPLPScompliancemode....64
Smartperformancechoices........65
ICEperformancemode.........65
ICEthermalalert............66
ExitingtheSetupUtilityprogram......66
UpdatingorrecoveringtheBIOS.......66
BIOSlevels..............67
Usingsystemprograms.........67
ChangingtheBIOSsettingsbeforeinstallinga
newoperatingsystem..........67
UpdatingtheBIOSfromadisc......68
UpdatingtheBIOSfromyouroperating
system................69
RecoveringfromaBIOSupdatefailure...69
©CopyrightLenovo2014
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Chapter7.Preventingproblems...71
Keepingyourcomputercurrent........71
Gettingthelatestdevicedriversforyour
computer...............71
Updatingyouroperatingsystem......71
UsingtheSystemUpdateprogram.....72
Cleaningandmaintenance..........72
Basics................72
Cleaningyourcomputer.........72
Goodmaintenancepractices.......73
Movingyourcomputer...........74
Chapter8.Troubleshootingand
diagnostics..............75
Basictroubleshooting............75
Troubleshootingprocedure..........76
Troubleshooting..............76
Audioproblems............77
CDproblems.............77
DVDproblems.............78
Intermittentproblems..........79
Harddiskdriveproblems.........79
Problemswiththekeyboardormouse...80
Monitorproblems............81
Networkingproblems..........82
Ihaveconnectedanoptiontomycomputer,
butitdoesnotwork...........84
Performanceandlockupproblems.....84
Theprinterdoesnotwork........85
Serialconnectorcannotbeaccessed....85
Softwareproblems...........85
MyUSBconnectorscannotbeaccessed..86
Diagnostics................86
LenovoSolutionCenter.........86
UEFIdiagnosticprogram.........87
Chapter9.Servicecheckoutand
symptom-to-FRUindex........89
Servicecheckout..............89
Problemdeterminationtips........89
Symptom-to-FRUindex...........90
Harddiskdrivebooterror........90
Powersupplyproblems.........91
Beepsymptoms............91
POSTerrorcodes............91
Miscellaneouserrorconditions......92
Undeterminedproblems.........94
Chapter10.Recoveryinformation..95
RecoveryinformationfortheWindows7operating
system..................95
Creatingandusingrecoverymedia.....95
Performingbackupandrecoveryoperations.96
Creatingandusingarescuemedium....98
Reinstallingprogramsanddevicedrivers..98
Solvingrecoveryproblems........100
RecoveryinformationfortheWindows8.1
operatingsystem..............100
Refreshingyourcomputer........100
Resettingyourcomputertothefactory-default
settings................100
Usingtheadvancedstartupoptions....101
RecoveringyouroperatingsystemifWindows
8.1failstostart.............101
Chapter11.Installingorreplacing
hardware..............103
Handlingstatic-sensitivedevices.......103
Installingorreplacinghardware........103
Installingexternaloptions........103
Installingandremovingtheacpoweradapter
bracket................104
Installingandremovingtheacpower
adapter................105
Installingandremovingtheverticalstand..107 InstallingandremovingtheVESAmount
bracket................109
Installingorreplacingtheexternaloptical
drive.................111
Installingorreplacingtheexternalharddisk
drive.................117
Removingthecomputercover.......123
Replacingthemicroprocessorfan.....125
Replacingtheheatsink.........127
Replacingthememorymodule......129
Installingorreplacingthecoverpresence
switch................130
Replacingtheinternalspeaker.......131
Replacingthepowerbuttonboard.....133
Replacingtheharddiskdriveassembly...134
Replacingthecoin-cellbattery......136
InstallingorreplacingtheWi-Ficard
module................137
InstallingandremovingthefrontWi-Fi
antenna...............139
InstallingandremovingtherearWi-Fi
antenna...............141
Replacingthesystemboard.......143
Installingorreplacingthekeyboardor
mouse................146
Completingthepartsreplacement.....147
Chapter12.Gettinginformation,help,
andservice.............151
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Informationresources............151
LenovoThinkVantageTools........151
HelpandSupport............151
SafetyandWarranty...........151
LenovoWebsite............151
LenovoSupportWebsite.........152
Helpandservice..............152
Usingthedocumentationanddiagnostic
program...............152
Callingforservice............152
Usingotherservices..........153
Purchasingadditionalservices......153
AppendixA.Regulatory
information.............155
Exportclassificationnotice..........155
Electronicemissionsnotices.........155
FederalCommunicationsCommission
DeclarationofConformity........155
Eurasiancompliancemark..........157
Brazilregulatorynotice...........157
Mexicoregulatorynotice...........157
Additionalregulatoryinformation.......157
ImportantWEEEinformation.........159
RecyclinginformationforJapan........159
RecyclinginformationforBrazil........160
BatteryrecyclinginformationforT aiwan.....160
BatteryrecyclinginformationfortheEuropean
Union..................160
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....163
EuropeanUnionRoHS...........163
ChinaRoHS................163
TurkishRoHS...............163
UkraineRoHS...............164
IndiaRoHS................164
AppendixD.ChinaEnergyLabel..165
AppendixE.ENERGYSTARmodel
information.............167
AppendixF .Notices.........169
Trademarks................170
Index.................171
AppendixB.WEEEandrecycling
information.............159
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Aboutthismanual

ThismanualprovidesserviceandreferenceinformationforThinkCentre®computerslistedonthefrontcover.
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkCentre computers.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkCentrecomputer,besuretoreadandunderstandChapter1“Readthisfirst: Importantsafetyinformation”onpage1
.
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Chapter1.Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For

Generalsafety

Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.
Attention:
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare tooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare notinahazardousposition.
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•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately 8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing. Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.

Electricalsafety

CAUTION: Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise intheinstallationandconfigurationprocedures.
Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges. Donotusethistypeofmattoprotectyourselffromelectricalshock.
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•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection
–Workingnearpowersupplies –RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,poweroffthe wallboxthatsuppliespowertothemachineandlockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback. Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule, youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine:
–Powersupplyunits –Pumps –Blowersandfans –Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself.
–Switchoffpower. –Sendanotherpersontogetmedicalaid.
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Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis inspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutfirstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor: a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground. b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings. c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror otherliquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ToprotectagainstESDdamage,equalizethechargebetweenobjects.Then,themachine,thepart,the workmat,andthepersonhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeoplewhilehandlingthepart.
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•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage. –AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•Brazilian/Portuguese
•Chinese(simplified)
•Chinese(traditional)
•French
•German
•Hebrew
•Italian
•Korean
•Spanish
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration ofthisproductduringanelectricalstorm.
Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
Chapter1.Readthisfirst:Importantsafetyinformation5
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Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration procedures.
Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
ToConnectToDisconnect
1.T urneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.T urndeviceON.
1.T urneverythingOFF.
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION: Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand canexplodeifnotproperlyused,handled,ordisposedof.Donot:
•Throworimmerseintowater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION: Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.
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≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
1
2
CAUTION: Usesafepracticeswhenlifting.
CAUTION: Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected fromthepowersource.
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≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
1
2
PERIGO
Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.
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Paraevitarriscodechoqueelétrico:
•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração desteprodutoduranteumatempestadecomraios.
•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.
•T odoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente instaladas.
•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.
•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.
•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação, redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde instalaçãoeconfiguração.
•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou abrirtampasdesteprodutooudedispositivosconectados.
ParaConectar:ParaDesconectar:
1.DESLIGUETudo.
2.Primeiramente,conectetodososcabosaos dispositivos.
3.Conecteoscabosdesinalaosconectores.
4.Conecteoscabosdealimentaçãoàstomadas.
5.LIGUEosdispositivos.
1.DESLIGUETudo.
2.Primeiramente,removaoscabosdealimentaçãodas tomadas.
3.Removaoscabosdesinaldosconectores.
4.Removatodososcabosdosdispositivos.
CUIDADO:
Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.
Não:
•Jogueoucoloquenaágua
•Aqueçaamaisde100°C(212°F)
•Consertenemdesmonte
Descarteabateriaconformerequeridopelasleisouregulamentoslocais.
PRECAUCIÓN:
Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica outransmissores)estivereminstalados,observeoseguinte:
•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.
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•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui
1
2
poderesultaremexposiçãoprejudicialàradiação.
PERIGO
AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:
Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose eviteexposiçãodiretaaofeixe.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
CUIDADO:
Utilizeprocedimentosdesegurançaparalevantarequipamentos.
CUIDADO:
Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde alimentaçãoestejamdesconectadosdafontedealimentação.
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2
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2
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DANGER
Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter undanger.
Pourévitertoutrisquedechocélectrique:
•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration deceproduitaucoursd'unorage.
•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla terre.
•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.
•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles d'interface.
•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede dommagesmatériels.
•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).
•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles différentscordons.
ConnexionDéconnexion
1.MettezlesunitésHORSTENSION.
2.Commencezparbranchertouslescordonssurles unités.
3.Branchezlescâblesd'interfacesurdesconnecteurs.
4.Branchezlescordonsd'alimentationsurdesprises.
5.MettezlesunitésSOUSTENSION.
1.MettezlesunitésHORSTENSION.
2.Débranchezlescordonsd'alimentationdesprises.
3.Débranchezlescâblesd'interfacedesconnecteurs.
4.Débrancheztouslescâblesdesunités.
ATTENTION:
Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence 45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.
Nepas:
lajeteràl'eau,
l'exposeràdestempératuressupérieuresà100°C,
chercheràlaréparerouàladémonter.
Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.
Chapter1.Readthisfirst:Importantsafetyinformation15
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ATTENTION:
Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:
Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau
rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.
Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet
d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.
DANGER
Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez connaissancedesinformationssuivantes:
Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
ATTENTION:
Soulevezlamachineavecprécaution.
ATTENTION:
L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons delasourced'alimentation.
16ThinkCentreM53HardwareMaintenanceManual
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1
2
VORSICHT
AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.
AusSicherheitsgründen:
BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,
Wartungs-oderRekonfigurationsarbeitendurchführen.
GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt
anschließen.
AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß
geerdetemSchutzkontaktanschließen.
DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch
BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.
Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.
DieVerbindungzudenangeschlossenenNetzkabeln,T elekommunikationssystemen,Netzwerken
undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.
ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder
angeschlossenenEinheitendieKabelgemäßderfolgendenT abelleanschließenundabziehen.
ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor
1.SchaltenSiealleEinheitenAUS.
2.SchließenSieerstalleKabelandieEinheitenan.
3.SchließenSiedieSignalkabelandieBuchsenan.
4.SchließenSiedieNetzkabelandieSteckdosean.
5.SchaltenSiedieEinheitEIN.
1.SchaltenSiealleEinheitenAUS.
2.ZiehenSiezuerstalleNetzkabelausden Netzsteckdosen.
3.ZiehenSiedieSignalkabelausdenBuchsen.
4.ZiehenSiealleKabelvondenEinheitenab.
CAUTION:
EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen. DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung explodieren.
DieBatterienicht:
•mitWasserinBerührungbringen.
Chapter1.Readthisfirst:Importantsafetyinformation17
Page 26
•über100Cerhitzen.
•reparierenoderzerlegen.
DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.
ACHTUNG:
BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit LichtwellenleitertechnikoderSendern)Folgendesbeachten:
DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen
gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.
WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier
angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.
VORSICHT
EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:
LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel verwenden.Strahlungsbereichmeiden.
≥18kg≥32kg≥55kg
ACHTUNG:
ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.
ACHTUNG:
MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden NetzkabelvomNetzgetrenntwerden.
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1
2
Chapter1.Readthisfirst:Importantsafetyinformation19
Page 28
1
2
20ThinkCentreM53HardwareMaintenanceManual
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PERICOLO
Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere pericolosa.
Perevitareilrischiodiscosseelettriche:
Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola
riconfigurazionedelprodottoduranteuntemporale.
Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa
terra.
Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper
questoprodotto.
Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.
Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno
strutturale.
Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi
aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee configurazione.
Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate
operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità collegate.
PercollegarsiPerscollegarsi
1.SPEGNEREleapparecchiature.
2.Innanzitutto,collegaretuttiicavialleunità.
3.Collegareicavidisegnaleaiconnettori.
4.Collegareicavidialimentazioneallapresa.
5.Accenderel'unità.
1.SPEGNEREleapparecchiature.
2.Innanzitutto,rimuovereicavidialimentazionedalla presa.
3.Rimuovereicavidisegnaledaiconnettori.
4.Rimuoveretuttiicavidalleunità.
ATTENZIONE:
Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.
Non:
Gettareoimmergerelabatterianell'acqua
Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)
Smontarla,ricaricarlaotentarediripararla
Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive disposizioniedisposizionilocali).
Chapter1.Readthisfirst:Importantsafetyinformation21
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ATTENZIONE:
1
2
Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo trasmittenti),tenerpresentequantosegue:
Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni
laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.
L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale
possonoprovocarel'esposizionearadiazionipericolose.
PERICOLO
AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:
Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente construmentiotticiedevitarel'esposizionealfascio.
≥18kg≥32kg≥55kg
ATTENZIONE:
Prestareattenzionenelsollevarel'apparecchiatura.
ATTENZIONE:
Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione sianoscollegatidallafontedialimentazione.
22ThinkCentreM53HardwareMaintenanceManual
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Chapter1.Readthisfirst:Importantsafetyinformation23
Page 32
1
2
PELIGRO
Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede serpeligrosa.
Paraevitarelriesgodedescargaeléctrica:
Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo
reconfiguracióndeesteproductoduranteunatormentaeléctrica.
Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy
conectadasatierra.
Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente
debidamentecableadas.
Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.
24ThinkCentreM53HardwareMaintenanceManual
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Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.
Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos
módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo contrarioenlosprocedimientosdeinstalaciónyconfiguración.
Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao
abralascubiertasdeesteproductoodelosdispositivosconectados.
ParaconectarParadesconectar
1.APÁGUELOtodo.
2.Enprimerlugar,conectetodosloscablesalos dispositivos.
3.Conecteloscablesdeseñalalosconectores.
4.Enchufeloscablesdealimentaciónalastomasde corriente.
5.Enciendaeldispositivo.
1.APÁGUELOtodo.
2.Enprimerlugar,desenchufeloscablesdealimentación delastomasdecorriente.
3.Desconecteloscablesdeseñaldelosconectores.
4.Desconectetodosloscablesdelosdispositivos.
PRECAUCIÓN:
Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.
Nodebe:
Arrojarlaalaguaosumergirlaenella
Exponerlaatemperaturassuperioresa100°C(212°F)
Repararlaodesmontarla
Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.
PRECAUCIÓN:
Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra ópticaotransmisores)instalados,tengaencuentalosiguiente:
Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación
láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.
Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría
exponersearadiacionespeligrosas.
PELIGRO
Chapter1.Readthisfirst:Importantsafetyinformation25
Page 34
Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo
1
2
siguiente:
Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon instrumentosópticos,yeviteexponersedirectamentealrayoláser.
≥18kg≥32kg≥55kg
PRECAUCIÓN:
Adopteprocedimientossegurosallevantarelequipo.
PRECAUCIÓN:
Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo, asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.
26ThinkCentreM53HardwareMaintenanceManual
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Chapter2.Productoverview

Thischapterprovidesthefollowinginformation:
•Locationsofconnectors
•Locationsofcomponents
•Locationsofpartsonthesystemboard
•Locationsofinternaldrives
•Computerfeatures
•SoftwareprogramsprovidedbyLenovo

Locations

Thissectionprovidesthefollowingtopics:
“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage28
“Locatingconnectorsontherearofyourcomputer”onpage29
“Locatingcomponents”onpage30
“Locatingpartsonthesystemboard”onpage34
“Locatingthemachinetypeandmodellabel”onpage35
Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.
©CopyrightLenovo2014
27
Page 36
Locatingconnectors,controls,andindicatorsonthefrontofyour
1
2
computer
Thefollowingillustrationshowsthelocationsoftheconnectors,controls,andindicatorsonthefrontofyour computer.
Figure1.Frontconnector,control,andindicatorlocations
1Powerbutton2Bluetoothactivityindicator 3Wirelessactivityindicator4Harddiskdriveactivityindicator 5Powerindicator 7Microphoneconnector8Headsetconnector 9Always-onUSB3.0connector
6USB2.0connector
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Locatingconnectorsontherearofyourcomputer

Thefollowingillustrationshowsthelocationsoftheconnectorsontherearofyourcomputer.Some connectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthe cablesonyourcomputer.
Figure2.Rearconnectorlocations
1USB2.0connector 3VGAconnector4USB2.0connector 5USB2.0connector 7acpoweradapterconnector
9Optionalconnector 11Wi-Fiantennaslot
2Ethernetconnector
6DisplayPort
8Security-lockslot 10acpoweradaptercableloop
®
connector
Notes:
•TheUSB2.0connector4supportsthesmartpoweronfeaturethatenablesyoutoturnonthecomputer orwakeitupfromS4hibernationmodebypressingAlt+Ponthekeyboard.Youcanenableordisable thesmartpoweronfeaturefromtheSetupUtilityprogram.Fordetailedinformation,see“Enablingor disablingadevice”onpage63
.
•Ifyouusetheoptionalconnectorforinstallingaserialconnector,theserialconnectorandtheadjacent VGAconnectormightinterferewitheachotherwhenconnectingcables.Toavoidtheinterference,ensure thatyouusetheserialconnectorconvertcablethatcomeswiththecomputerwhenyouconnecta devicetotheserialconnector.
Chapter2.Productoverview29
Page 38
ConnectorDescription
DisplayPortconnector
Ethernetconnector
HeadsetconnectorUsedtoattachasupportedheadsettoyourcomputertorecordsound,use
Microphoneconnector
USB2.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0connection,suchasa
USB3.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0orUSB3.0
VGAconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVideoGraphicsArray
Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices thatuseaDisplayPortconnector.
UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5eor betterEthernetcable.
speech-recognitionsoftware,listentomusic,orothersoundswithoutdisturbing anyone.Theheadsetconnectorisalsoknownasaudiojack.
Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif youusespeech-recognitionsoftware.
keyboard,amouse,ascanner,aprinter,orapersonaldigitalassistant(PDA).
connection,suchasakeyboard,amouse,ascanner,aprinter,oraPDA.
(VGA)connector.

Locatingcomponents

Thefollowingillustrationshowsthelocationsofthevariouscomponentsinyourcomputer.Toremovethe computercover,see“Removingthecomputercover”onpage123.
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Figure3.Componentlocations
1Externalopticaldrive(somemodels)2Externalharddiskdrive(somemodels) 3VESA 5acpoweradapterbracket(somemodels) 7Microprocessorfan 9Coverpresenceswitch(intrusionswitch)(somemodels) 11Internalspeaker 13Powerbuttonboard 15Harddiskdriveassembly
®
mountbracket(somemodels)4Computercover
6acpoweradapter 8Heatsink 10Memorymodule
12FrontWi-Fiantenna(somemodels) 14Coin-cellbattery 16Wi-Ficardmodule(somemodels)
Chapter2.Productoverview31
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17RearWi-Fiantenna(somemodels)18Verticalstand(somemodels) 19Keyboard20Mouse

LocatingmajorFRUsandCRUs

ThefollowingillustrationshowsthelocationsofthemajorFRUsandCustomerReplaceableUnits(CRUs)in thecomputer.Toremovethecomputercover,see“Removingthecomputercover”onpage123.
Figure4.LocatingmajorFRUsandCRUs
ThefollowingtableliststhemajorFRUsshownintheillustrationaboveandidentifieswhichFRUsare alsoself-serviceCRUsoroptional-serviceCRUs.
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Notes:
•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard diskdrives,andopticaldrives.
•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the specificCRUisvisible.
NumberFRUdescription
1
2
3
4
5
6
7
8
9
Externalopticaldrive(somemodels) Externalharddiskdrive(somemodels) VESAmountbracket(somemodels) Computercover acpoweradapterbracket(somemodels) acpoweradapterYesNo Microprocessorfan HeatsinkYesNo Coverpresenceswitch(intrusionswitch)(some
models)
10
11
12
13
14
15
16
17
18
19
20
21
MemorymoduleNoYes InternalspeakerNoYes FrontWi-Fiantenna(somemodels) PowerbuttonboardNoYes Coin-cellbattery Systemboard HarddiskdriveassemblyNoYes Wi-Ficardmodule(somemodels) RearWi-Fiantenna(somemodels) Verticalstand(somemodels) KeyboardYesNo MouseYesNo
Self-serviceCRUOptional-serviceCRU
NoYes NoYes
NoYes YesNo YesNo
NoYes
NoYes
NoYes
NoYes
NoNo
NoYes YesNo YesNo
FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto: http:/www.lenovo.com/serviceparts-lookup
Chapter2.Productoverview33
Page 42

Locatingpartsonthesystemboard

Thefollowingillustrationshowsthelocationsofthepartsonthesystemboard.
Figure5.Systemboardpartlocations
1Heatsink(withthemicroprocessorunderneath)2ClearCMOS/Recoveryjumper 3Cover-presence-switchconnector(intrusionswitch
4Memoryslot
connector)
5Internalspeakerconnector6Powerbuttonboardcableconnector 7Coin-cellbattery8MiniPCIExpresscardslot 9SATA2.0connector 11Serial(COM)connector12OptionalUSB2.0connector 13Microprocessorfanconnector
10Harddiskdrivepowerconnector
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Locatingthemachinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthesideofyourcomputerasshown.
Figure6.Machinetypeandmodellabel

Features

Thecomputerfeaturesintroducedinthissectioncoversavarietyofmodels.
Chapter2.Productoverview35
Page 44
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
•OntheMicrosoft
®
Windows
®
7operationsystem,clickStart,right-clickComputer,andselectProperties
toviewtheinformation.
•OntheMicrosoftWindows8.1operatingsystem,gotothedesktopandmoveyourpointertothe top-rightorbottom-rightcornerofthescreentodisplaythecharms.ThenclickSettingsPCinfoto viewtheinformation.
Memory
Yourcomputersupportsuptoonedoubledatarate3smalloutlinedualinlinememorymodules(DDR3 SODIMMs).
Todeterminetheamountofmemoryinstalledonyourcomputer,dothefollowing:
•OnWindows7,clickStart,right-clickComputer,andselectPropertiestoviewtheinformation.
•OnWindows8.1,gotothedesktopandmoveyourpointertothetop-rightorbottom-rightcornerofthe screentodisplaythecharms.ThenclickSettingsPCinfotoviewtheinformation.
Formoreinformation,see“Replacingthememorymodule”onpage129
.
Internaldrives
•Externalopticaldrive(availableonsomemodels)
•Harddiskdrive
•Hybriddrive(availableonsomemodels)
•Solid-statedrive(availableonsomemodels)
Videofeatures
Integratedgraphicssupportsthefollowingconnectorsonyourcomputer:
•DisplayPortconnector
•VGAconnector
Audiofeatures
Integratedaudiocontrollersupportsthefollowingconnectorsanddevicesonyourcomputer:
•Headsetconnector
•Internalspeaker(availableonsomemodels)
•Microphoneconnectors
Input/Output(I/O)features
•Audioconnectors(headsetconnectorandmicrophoneconnectors)
•Displayconnectors(DisplayPortconnectorandVGAconnector)
•Ethernetconnector
•Oneoptionalconnector
•USBconnectors
Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on page28and“Locatingconnectorsontherearofyourcomputer”onpage29.
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Expansion
•Externalopticaldrivebox(availableonsomemodels)
•Harddiskdrivebay
•Memoryslot
•MiniPCIExpresscardslot
Powersupply
Yourcomputercomeswitha65-wattacpoweradapter.
Wirelessfeatures
Dependingonyourcomputermodel,thefollowingwirelessfeaturesmightbesupported:
•Wirelesslocalareanetwork(LAN)
•Bluetooth
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,attachedprintersand otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see “EnablingErPLPScompliancemode”onpage64
.
•IntelligentCoolingEngine(ICE) TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer
torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ICEperformance mode”onpage65
•Intel
®
StandardManageability
and“ICEthermalalert”onpage66.
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•PrebootExecutionEnvironment(PXE) PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.
•SmartPerformanceChoice TheSmartPerformanceChoicefunctionenablesyourcomputertorunwithbetteracousticperformance
orbetterthermalperformance.See“Smartperformancechoices”onpage65
.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother computeronthesameLAN.
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•WakeonRing WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Securityfeatures
•AbilitytoenableanddisabledevicesandUSBconnectors Formoreinformation,see“Enablingordisablingadevice”onpage63
.
•Avarietyofpasswordstodeterunauthorizeduseofyourcomputer Formoreinformation,see“Usingpasswords”onpage57.
•ComputraceAgentsoftwareembeddedinfirmware TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.
Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or thecomputercall-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputrace Agentsoftware.
•Coverpresenceswitch(alsocalledintrusionswitch)(availableonsomemodels) Formoreinformation,see“Usingthecoverpresenceswitch”onpage58.
•Keyboardwithfingerprintreader(availableonsomemodels) Formoreinformation,see“Usingthefingerprintreader”onpage58.
•Startupsequencecontrol Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage64
.
•Startupwithoutkeyboardormouse Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.
•SupportforaKensington-stylecablelock Formoreinformation,see“AttachingaKensington-stylecablelock”onpage57.
Preinstalledoperatingsystem
Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:
•Windows7operatingsystem
•Windows8.1operatingsystem
Operatingsystem(s),certifiedortestedforcompatibility(variesbymodeltype)
Theoperatingsystem(s)listedherearebeingcertifiedortestedforcompatibilityatthetimethispublication goestopress.AdditionaloperatingsystemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer followingthepublicationofthismanual.Thislistissubjecttochange.T odetermineifanoperatingsystem hasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
•Linux
®
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Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:179mm(7.05inches) Height:34.5mm(1.36inches) Depth:182mm(7.17inches)
Weight
Maximumconfigurationasshipped:4.86kg(10.71lb)(withpackage) Maximumconfigurationasshipped:4.14kg(9.13lb)(withoutpackage)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F) Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F) Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing) Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft) Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac Inputfrequency:50/60Hz

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon theWindowsoperatingsystempreinstalled,theprogramsmightvary.

AccessingLenovoprogramsontheWindows7operatingsystem

YoucanaccessLenovoprogramsontheWindows7operatingsystemthroughWindowsSearchorfrom ControlPanel.TheiconnamedisplayedinthesearchresultorControlPanelmightbedifferentfromthe programname.YoucanfindtheprogrambyitsprogramnameoriconnameasshownintheLenovo programsavailableontheWindows7operatingsystemtable.
Note:Ifyoudonotfindtheprogramyouneed,opentheLenovoThinkVantage dimmediconfortheprogram.Thendouble-clicktheicontoinstalltheprogram.
ToaccessLenovoprogramsthroughWindowsSearch,dothefollowing:
1.ClicktheStartbuttonandthentypetheprogramnameortheiconnameintothesearchbox.
2.Locatetheprogrambytheprogramnameortheiconnameandthenclicktheprogramtolaunchit.
ToaccessLenovoprogramsfromControlPanel,dothefollowing:
®
Toolsprogramtofindthe
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Note:SomeLenovoprogramsmightnotbedisplayedinControlPanel.Tofindtheseprograms,use WindowsSearch.
1.ClickStartControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmall icons.
2.Locatetheprogrambytheiconnameandthenclicktheprogramtolaunchit.
ThefollowingtableliststheprogramsavailableontheWindows7operatingsystem.
Note:Dependingonyourcomputermodel,someoftheLenovoprogramsmightnotbeavailable.
Table1.LenovoprogramsavailableontheWindows7operatingsystem
ProgramnameIconname
CommunicationsUtilityLenovo-WebConferencing FingerprintManagerProor
ThinkVantageFingerprintSoftware LenovoBluetoothLockLenovoBluetoothLock LenovoReachLenovoReach LenovoSHAREitLenovoSHAREit LenovoSolutionCenterLenovo-SystemHealthandDiagnostics LenovoThinkVantageT oolsLenovoThinkvantageTools PasswordManagerLenovo-PasswordVault PCCloudManagerPCCloudManager PowerManager RecoveryMedia RescueandRecovery SystemUpdate ViewManagementUtilityLenovo-ViewManagementUtility WifiDisplayReceiverWifiDisplayReceiver
®
Lenovo-FingerprintManagerProorLenovo-FingerprintReader
Lenovo-PowerControls Lenovo-FactoryRecoveryDisksorCreateRecoveryMedia Lenovo-EnhancedBackupandRestore Lenovo-UpdateandDrivers

AccessingLenovoprogramsontheWindows8.1operatingsystem

IfyourcomputerispreinstalledwiththeWindows8.1operatingsystem,youcanaccessLenovoprograms bydoingthefollowing:
PresstheWindowskey theprogramyouneed,clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.
Findthedesiredprogramintheappslistorsearchforitinthesearchboxinthetop-rightcornerofthescreen.
Note:Dependingonyourcomputermodel,someoftheLenovoprogramsmightnotbeavailable.
•FingerprintManagerProorThinkVantageFingerprintSoftware
•LenovoBluetoothLock
•LenovoCompanion
•LenovoReach
•LenovoSHAREit
•LenovoSolutionCenter
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Page 49
•LenovoSupport
•LenovoTools
•PasswordManager
•PCCloudManager
•PowerManager
•SystemUpdate
•WifiDisplayReceiver

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontosomeLenovoprograms.
Note:Dependingonyourcomputermodel,someoftheLenovoprogramsmightnotbeavailable.
CommunicationsUtility(Windows7) TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophone
settings.ItcontrolsadvancedsettingsfortheintegratedmicrophoneandcameratooptimizeWeb conferencingandVoiceoverIP(VOIP)experience.
FingerprintManagerProorThinkVantageFingerprintSoftware(Windows7andWindows8.1) Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprintand
associateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asaresult, fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.
LenovoBluetoothLock(Windows7andWindows8.1) TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)as
aproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthedistance betweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovoBluetooth Lockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyourcomputerwhen youcomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorizedaccessincase thatyouforgettolockyourcomputer.
LenovoCompanion(Windows8.1) ThroughtheLenovoCompanionprogram,youcangetinformationaboutaccessoriesforyourcomputer,
viewblogsandarticlesaboutyourcomputer,andlearnaboutotherrecommendedprograms.
LenovoReach(Windows7andWindows8.1) UsetheLenovoReachprogramtoenhanceyourcloudexperience.LenovoReachkeepsyouconnected
atalltimesandenablesyoutoaccessallyourfavoriteitemsfrompersonalcomputers,smartphones, ortablets.Asaresult,youcanaccess,edit,andshareyourfilesfromanywhere.WithLenovoReach, youalsocanaddyourfavoriteWebservicestoyourclouddesktopandstaylogged-intoWebsiteswith thecloudpasswordmanager.
LenovoSHAREit(Windows7andWindows8.1) TheLenovoSHAREitprogramprovidesaquickandeasywaytosharefilesandfoldersamongcomputers,
smartphones,tablets,orsmartTVswiththeAndroidortheWindowsoperatingsysteminstalled.SHAREit usesanytypeofnetworkorevennonetworkatalltosharefilesandfolders.
LenovoSolutionCenter(Windows7andWindows8.1) TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.
LenovoSupport(Windows8.1)
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TheLenovoSupportprogramenablesyoutoregisteryourcomputerwithLenovoandcheckthecomputer healthconditionandbatterystatus.Theprogramalsoenablesyoutodownloadandviewusermanuals foryourcomputer,getthewarrantyinformation,andexplorehelpandsupportinformation.
LenovoThinkVantageT ools(Windows7) TheLenovoThinkVantageToolsprogramprovideseasyaccesstovarioustoolstohelpyouworkmore
easilyandsecurely.
LenovoT ools(Windows8.1) TheLenovoT oolsprogramguidesyoutoahostofinformationsourcesandprovideseasyaccessto
varioustoolstohelpyouworkmoreeasilyandsecurely.
PasswordManager(Windows7andWindows8.1) ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.
PCCloudManager(Windows7andWindows8.1) ThePCCloudManager(PCM)programisabrowser-basedsolutionforclient-computermanagement.
ThePCMprogramhastwocomponents:PCMServerandPCMClient.PCMServerisinstalledonthe computer,wheretheadministratorperformsmanagementwork,suchaspowermanagementandsecurity management.PCMClientisinstalledontheclientcomputerstobemanaged.Theadministratorcanlog intoPCMServertomanagecomputerswithPCMClientinstalled,throughtheInternetWebbrowser.
PowerManager(Windows7andWindows8.1) ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementforyour
computer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalancebetween performanceandpowersaving.
RecoveryMedia(Windows7) TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothe
factory-defaultsettings.
RescueandRecovery(Windows7) TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesasetof
self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes, evenifyoucannotstarttheWindowsoperatingsystem.
SystemUpdate(Windows7andWindows8.1) TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloading
andinstallingsoftwareupdatepackages.ExamplesofthesesoftwareupdatepackagesincludeLenovo programs,devicedrivers,UEFIBIOSupdates,andotherthird-partyprograms.
ViewManagementUtility(Windows7) TheViewManagementUtilityprogramenablesyoutoeasilyorganizeyouropenwindows.Itdividesyour
screenintomultiplepartsandthenresizesandpositionsopenwindowsintodifferentpartstomakethe bestuseofyourdesktop.Theprogramalsoisabletoworkacrossmultiplemonitorstoimproveyour productivity.
WifiDisplayReceiver(Windows7andWindows8.1) TheWifiDisplayReceiverprogramenablesyoutoviewandcontrolthedisplayofaMiracastsource
device(suchasyoursmartphoneandtablet)onthecomputerwithnoneedtousecablesoranetwork connection.T oachievethis,yourcomputermustbeequippedwithaRealtekWi-Ficardandhasthe WifiDisplayReceiverprograminstalled.
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Chapter3.Usingyourcomputer

Thischapterprovidesinformationaboutthefollowingtopics:
“Registeringyourcomputer”onpage43
“Usingkeyboardshortcuts”onpage43
“Usingthewheelmouse”onpage44
“Settingthecomputervolume”onpage45
“Usingadisc”onpage46
“NavigatingamongscreensontheWindows8.1operatingsystem”onpage47
“AccessingControlPanelontheWindows8.1operatingsystem”onpage49
“Frequentlyaskedquestions”onpage49

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact youincaseofarecallorothersevereproblem.AfteryouregisteryourcomputerwithLenovo,youwillreceive quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,dooneofthefollowing:
•Gotohttp://www.lenovo.com/registerandfollowtheinstructionsonthescreentoregisteryourcomputer.
•Registeryourcomputerthroughapreinstalledregistrationprogramwithyourcomputerconnectedto theInternet:
–ForWindows7:ThepreinstalledLenovoProductRegistrationprogramlaunchesautomaticallyafteryou
haveusedyourcomputerforatime.Followtheinstructionsonthescreentoregisteryourcomputer.
–ForWindows8.1:OpentheLenovoSupportprogram.Then,clickRegistrationandfollowthe
instructionsonthescreentoregisteryourcomputer.
Note:FordetailedinformationonhowtoopentheLenovoSupportprogramonWindows8.1,see “AccessingLenovoprogramsontheWindows8.1operatingsystem”onpage40
.

Usingkeyboardshortcuts

Akeyboardshortcutisonekeyorcombinationofmultiplekeys.Throughkeyboardshortcuts,youcan performtasksthatwouldtypicallyrequireamouseorotherpointingdevices.Keyboardshortcutsprovide aneasieralternativetointeractwithyourcomputerasyouworkwiththeWindowsoperatingsystemand mostapplications.
Formoreinformationaboutthekeyboardshortcuts,gotohttp://windows.microsoft.com/,andthentypeany ofthefollowingkeywordsforsearching:keyboardshortcuts,keycombinations,shortcutkeys.
©CopyrightLenovo2014
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Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:
1Primarymousebutton:Usethisbuttontoselectorstartaprogramormenuitem.
2Wheel:Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyourotatethe
wheelcontrolsthedirectionofthescrollingaction.
3Secondarymousebutton:Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.
Youcanviewandchangethesettingsofyourmousebydoingthefollowing:
1.OntheWindows7operatingsystem,clickStartControlPanelHardwareandSound.Onthe Windows8.1operatingsystem,openControlPanelandclickHardwareandSound.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“AccessingControl PanelontheWindows8.1operatingsystem”onpage49.
2.IntheDevicesandPrinterssection,clickMousetoviewandchangethesettings.

Managingpower

Powermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthe systempowersupply,processor,harddiskdrives,andsomemonitors.
Advancedconfigurationandpowerinterface(ACPI)BIOS
BeinganACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepowermanagementfeatures ofthecomputerandthesettingforAdvancedPowerManagement(APM)BIOSmodeisignored.Not alloperatingsystemssupportACPIBIOSmode.

AutomaticPower-onfeatures

TheAutomaticPower-OnfeatureswithinthePowerManagementmenuallowyoutoenableanddisable featuresthatturnonthecomputerautomatically.
WakeUponAlarm:Y oucanspecifyadateandtimeatwhichthecomputerwillbeturnedon automatically.Thiscanbeeitherasingleeventoradailyevent.
WakeonLAN:Ifthecomputerhasaproperlyconfiguredtoken-ringorEthernetLANadaptercardthatis WakeonLAN-enabledandthereisremotenetworkmanagementsoftware,youcanusetheWakeonLAN feature.WhenyousetWakeonLANtoEnabled,thecomputerwillturnonwhenitreceivesaspecific signalfromanothercomputeronthelocalareanetwork(LAN).
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ToenabletheWakeonLANfunctionortheWakeUponAlarmfunctionontheWindows8.1operating system,dothefollowing:
1.OpenControlPanel.
2.ClickHardwareandSoundPowerOptions.
3.Intheleftpanel,clickChoosewhatthepowerbuttondoes.
4.IntheShutdownsettingsection,clearTurnonfaststartup.
Note:Ifthesettingsareunavailable,clickChangesettingsthatarecurrentlyunavailable.
5.ClickSavechanges.

Settingthecomputervolume

Anaudiocontrollerisbuiltintothecomputersystemboardtosupporttheaudioconnectorsonyour computer.See“Audiofeatures”onpage36.
ThissectionprovidesinstructionsonhowtosetthecomputervolumefromthedesktopandControlPanel.

Settingthevolumefromthedesktop

Tosetthecomputervolumefromthedesktop,dothefollowing:
1.Clickthevolumeicononthetaskbar.Y oucanlocatethetaskbaratthebottom-rightcornerofthe desktop.
2.Movetheslideruptoincreaseordowntodecreasethevolume.Clickthemute-speakericontoturnoff theaudio.
Ifthevolumeiconisnotonthetaskbar,addthevolumeicontothetaskbar.Toaddthevolumeicon, dothefollowing:
•ForWindows7:
1.FromtheWindowsdesktop,clickStartControlPanelAppearanceandPersonalization.
2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.
3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.
4.ClickOKtosavethenewsettings.
•ForWindows8.1:
1.OpenControlPanel,andclickAppearanceandPersonalization.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“Accessing ControlPanelontheWindows8.1operatingsystem”onpage49.
2.IntheTaskbarandNavigationsection,clickCustomizeiconsonthetaskbar.
3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorfromOfftoOn.
4.ClickOKtosavethenewsettings.

SettingthevolumefromControlPanel

TosetthecomputervolumefromControlPanel,dothefollowing:
1.OntheWindows7operatingsystem,clickStartControlPanelHardwareandSound.Onthe Windows8.1operatingsystem,openControlPanelandclickHardwareandSound.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“AccessingControl PanelontheWindows8.1operatingsystem”onpage49
.
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2.IntheSoundsection,clickAdjustsystemvolume.
3.Movetheslideruptoincreaseordowntodecreasethevolume.

Usingadisc

Thissectionprovidesinformationaboutthefollowingtopics:
“Usingtheopticaldrive”onpage46
“Handlingandstoringadisc”onpage46
“Playingandremovingadisc”onpage47
“Recordingadisc”onpage47

Usingtheopticaldrive

Dependingonthemodel,yourcomputerisequippedwithoneofthefollowingopticaldrives:
•CD-ROMdrive:UsedtoreadCDsonly.
•DVD-ROMdrive:UsedtoreadDVDsandCDs.
•BD-ROMdrive:Usedtoreadblu-raydiscs(BDs),DVDs,andCDs.
•Recordableopticaldrive:Usedtoreadandrecordadisc.
Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions: –Hightemperature
–Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•T oremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
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Playingandremovingadisc

Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer. Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton. Usetheemergencyejectonlyinanemergency.

Recordingadisc

Ifyourcomputerisinstalledwitharecordableopticaldrive,youcanusethedrivetorecordadisc.
Torecordadisc,dothefollowing:
•OntheWindows7operatingsystem,useeithertheCorelDVDMovieFactoryLenovoEditionprogramor thePower2Goprograminstalledonyourcomputer.
–T oruntheCorelDVDMovieFactoryLenovoEditionprogram,clickStartAllProgramsCorel
DVDMovieFactoryLenovoEditionCorelDVDMovieFactoryLenovoEdition.Followthe instructionsonthescreen.
–T orunthePower2Goprogram,clickStartAllProgramsPowerDVDCreatePower2Go.
Followtheinstructionsonthescreen.
•OntheWindows8.1operatingsystem,runthePower2Goprogrambydoingthefollowing:
1.OntheStartscreen,clickthedownarrowinthebottom-leftcornertogototheAppsscreen.Then typePower2Gointhesearchboxinthetop-rightcornerofthescreen.
2.ClickPower2Gointhesearchresulttoopentheprogram.
3.Followtheinstructionsonthescreen.

NavigatingamongscreensontheWindows8.1operatingsystem

Tonavigateamongthedesktop,theStartscreen,andapplicationsopenedfromtheStartscreenonthe Windows8.1operatingsystem,dooneofthefollowing:
•FromtheStartscreen,dooneofthefollowingtonavigatetothemostrecentlyaccessedworkspace (application,setting,ordesktop):
–Usingapointingdevice:Movethepointertotheextremebottom-leftcornerofthescreenuntilthe
Windowsscreen-controlicon
–Usingatouchscreen:Swipeinandoutontheleftedgeofthescreen.Representationsofallavailable
workspacesaredisplayedalongtheleftedgeofthescreen.T aptheWindowsscreen-controlicon
atthebottom.
isdisplayed;thenclicktheicon.
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Note:TheWindowsscreen-controliconisdisplayedonlywhenyouhaveatleastoneactive workspaceinthebackgroundofthesystem.
•FromthedesktoporanyotherworkspacethatisopenedfromtheStartscreen,dooneofthefollowingto navigatetotheStartscreen:
–Usingapointingdevice:
–Fromthedesktop,clicktheWindowsscreen-controlicon
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,movethepointertotheextremebottom-leftcornerofthescreenuntil
theWindowsscreen-controliconisdisplayed;thenclicktheicon.
–Usingatouchscreen:Dooneofthefollowing:
–Fromthedesktop,taptheWindowsscreen-controlicon
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,dooneofthefollowing:
•Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces aredisplayedalongtheleftedgeofthescreen.TaptheWindowsscreen-controliconat
thebottom.
•Swipeinfromtherightedgeofthescreentodisplaythecharms;thentapStart.
•Fromanyworkspace(Startscreen,desktop,PCsettings,orapplicationopenedfromtheStartscreen),go toanotherpreviously-openedworkspaceusinganyofthefollowingprocedures:
–T onavigatetoapreviouslyaccessedworkspace(application,setting,ordesktop),dooneofthe
following: –Usingapointingdevice:
1.Dooneofthefollowing:
•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointer downwardalongtheleftedgeofthescreen.
•Movethepointertotheextremebottom-leftcornerofthescreenandthenmovethepointer upwardalongtheleftedgeofthescreen.
Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.
Note:OnlyactiveworkspacesthatyouhaveaccessedduringthecurrentWindowssessionare displayedalongtheleftedge.Ifyoucloseanactiveworkspace,itsrepresentationwillnotbe displayedalongtheleftedgeofthescreen.
2.Clicktherepresentation.
–Usingatouchscreen:
•Method1
1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces aredisplayedalongtheleftedgeofthescreen.
2.Tapthedesiredworkspace.
•Method2
1.Swipeinfromtheleftedgeofthescreentonavigatetothenextavailableworkspace.
2.Repeatstep1untilyounavigatetothedesiredworkspace.
–T onavigatetothemostrecentlyaccessedworkspace(application,PCsettings,ordesktop),doone
ofthefollowing: –Usingapointingdevice:Movethepointertotheextremetop-leftcornerofthescreenuntilthe
Windowsscreen-controlicon
isdisplayed;thenclicktheicon.
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–Usingatouchscreen:Swipeinfromtheleftedgeofthescreen.
ForinformationaboutusingotherfeaturesoftheWindows8.1operatingsystem,opentheHelp+Tips applicationfromtheStartscreenorAppsscreen.Alternatively,refertotheWindowsHelpandSupport informationsystem.Formoreinformation,see“HelpandSupport”onpage151
.

AccessingControlPanelontheWindows8.1operatingsystem

OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To accessControlPanelontheWindows8.1operatingsystem,dooneofthefollowing:
•Fromthedesktop
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickSettings.
3.ClickControlPanel.
•FromtheStartscreen
1.Clickthedownarrowinthebottom-leftcornerofthescreentogototheAppsscreen.
2.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

Frequentlyaskedquestions

Thefollowingaresomeofthefrequentlyaskedquestionsandtheiranswers.Theanswerscanhelpyou optimizetheuseofyourcomputer.
Fortheanswerstomorefrequentlyaskedquestionsaboutusingyourcomputer,goto: http://www.lenovo.com/support/faq
HowcanIgetmyuserguideinanotherlanguage?
Theuserguideisavailableinvariouslanguagesat: http://www.lenovo.com/UserManuals
HowcanIrestoremycomputersettings?
Yourcomputerprovidesaprogramthatenablesyoutorestorethecomputersettings.Formoreinformation, seeChapter10“Recoveryinformation”onpage95.
Additionally,incaseofahard-disk-drivefailure,youcanorderarecoverydiscsetfromtheLenovoCustomer SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter12“Getting information,help,andservice”onpage151 thatcomeswiththediscset.
Note:Arecoverydiscsetmightcontainmultiplediscs.Ensurethatyouhaveallofthediscsreadybefore startingtherecoveryprocess.Duringtherecoveryprocess,youmightbepromptedtochangediscs.
WherecanIfindhelpabouttheWindowsoperatingsystem?
TheWindowsHelpandSupportinformationsystemprovidesyouwithdetailedinformationaboutusing theWindowsoperatingsystem.T oaccesstheWindowsHelpandSupportinformationsystem,doone ofthefollowing:
.Beforeusingtherecoverydiscset,refertothedocumentation
•OntheWindows7operatingsystem,clickStartHelpandSupport.
•OntheWindows8.1operatingsystem,moveyourpointertothetop-rightorbottom-rightcornerofthe screentodisplaythecharms.ThenclickSettingsHelp.Additionally,theWindows8.1operating systemprovidesaHelp+TipsapplicationthatyoucanopenfromtheStartscreenorAppsscreen.
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HowcanIchangetheWindows8.1startupbehaviortoopeneitherthedesktoportheStartscreen?
OntheWindows8.1operatingsystem,youcansetthecomputertoopeneitherthedesktoportheStart screenbydefault.Tosetthedefaultstartupscreen,dothefollowing:
1.Onthedesktop,right-clickonthetaskbaratthebottomofthescreen.
2.ClickProperties.The“TaskbarandNavigationproperties”windowisdisplayed.
3.OntheNavigationtab,locatetheStartscreensection,andthendooneofthefollowing:
•T osetthedesktopasyourdefaultstartupscreen,selectWhenIsigninorcloseallappsona screen,gotothedesktopinsteadofStart.
•T osettheStartscreenasyourdefaultstartupscreen,cleartheWhenIsigninorcloseallappson ascreen,gotothedesktopinsteadofStartcheckbox.
4.ClickOKtosavethenewsetting.
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Chapter4.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort. Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer equipment,andestablishinghealthyworkhabits.

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation, andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufinda positionthatsuitsyoubest.
Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon thethighs.Adjusttheseatsothatyourthighsareparalleltothefloorandyourfeetareeitherflatonthe floororonafootrest.
Whenusingthekeyboard,keepyourforearmsparalleltothefloorandyourwristsinacomfortableposition. Usealighttouchonthekeyboardandyourhandsandfingersrelaxed.Changetheangleofthekeyboard formaximumcomfortbyadjustingthepositionofthekeyboardfeet.
Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata comfortableviewingdistance,usually51–61cm(20–24inches).Then,positionthemonitorsothatyoucan viewitwithouttwistingyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephone oramouse,withineasyreach.
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Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources. Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourmonitorscreen.Placethe monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitor astheroomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents; usually,51mm(2inches)ofairspaceissufficient.Also,ensurethattheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationofelectricaloutlets
•Lengthofpowercords
•Lengthofthecablesthatareconnectedtothemonitorandotherdevices
Whenarrangingyourworkspace:
•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical outlet.
•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight getkickedaccidentally.
Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpage1
.

Accessibilityinformation

Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology. Sometechnologiesarealreadyprovidedinyouroperatingsystem.Otherscanbepurchasedthrough vendors.
UsersalsocanusetheEaseofAccessCenterprovidedintheWindowsoperatingsystemtoconfiguretheir computerstosuittheirphysicalandcognitiveneeds.TheEaseofAccessCenterisacentrallocationthat youcanusetoconfiguretheaccessibilitysettingsandprogramsavailableontheMicrosoftWindows operatingsystem.TousetheEaseofAccessCenter,openControlPanelandclickEaseofAccess EaseofAccessCenter.
Thefollowinginformationprovideswaystohelpuserswhohavehearing,vision,andmobilitylimitationsget themostoutoftheircomputerexperience.
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On-screennotification
On-screennotificationhelpshearing-impairedpeoplebeawareofthestatusoftheircomputer.On-screen notificationreplacessoundswithvisualcuesortextcaptionstoindicatethatactivityishappeningonthe computer.Asaresult,systemalertsarenoticeableevenwhentheyarenotheard.Forexample,whenyou selectoneobjectwithyourkeyboard,theobjectishighlighted.Whenyoumovethepointertooneobject withyourmouse,theintroductorytextoftheobjectisdisplayed.
Touseon-screennotification,openControlPanel,clickEaseofAccessEaseofAccessCenter,and thenclickUsetextorvisualalternativesforsounds.
Audionotification
Audionotificationhelpsvisuallyimpairedpeopleorpeoplewithweaksightbeawareofthestatusoftheir computer.
Touseaudionotification,openControlPanel,clickEaseofAccessEaseofAccessCenterUsethe
computerwithoutadisplay,andthenselectTurnonAudioDescription.
Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventslike errormessages.
ToopenNarrator,dothefollowing:
•ForWindows7:ClicktheStartbutton.Then,typeNarratorintothesearchfield.Inthelistofresults, clickNarrator.
•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe charmsandclickSearch.Then,typeNarratorintothesearchfield.Inthelistofresults,clickNarrator.
FormoreinformationabouthowtouseandconfigureNarrator,seetheWindowsHelpandSupport informationsystem.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andavarietyofonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader: http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader: http://www.nvaccess.org/
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.
ToopenSpeechRecognition,dothefollowing:
•ForWindows7:ClicktheStartbutton.Then,typeSpeechRecognitionintothesearchfield.Inthelist ofresults,clickSpeechRecognition.
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•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe charmsandclickSearch.Then,typeSpeechRecognitionintothesearchfield.Inthelistofresults, clickSpeechRecognition.
FormoreinformationabouthowtouseandconfigureSpeechRecognition,seetheWindowsHelpand Supportinformationsystem.
Customizabletextsize
Dependingonyourpreference,youcanchangeonlythetextsizeinsteadofchangingthesizeofeverything onthedesktop.Tochangethetextsize,openControlPanelandclickAppearancesandPersonalization
Display.Then,gotoChangeonlythetextsizeandsetatextsizethatmeetsyourneeds.
Magnifier
YourcomputerisequippedwiththeMicrosoftMagnifiertohelpvisuallyimpairedpeopleusethecomputer morecomfortably.Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyou canseethewordsandimagesbetter.YoucanopenMagnifierfromtheEaseofAccessCenter.
ToopenMagnifier,dothefollowing:
•ForWindows7:ClicktheStartbutton,clickAllProgramsAccessoriesEaseofAccess,and thenclickMagnifier.
•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe charmsandclickSearch.Then,typeMagnierintothesearchfield.Inthelistofresults,clickMagnifier.
FormoreinformationabouthowtouseandconfigureMagnifier,seetheWindowsHelpandSupport informationsystem.
Note:Fortouch-screencomputermodels,youalsocanzoominandzoomoutbyusingtouchgestures insteadofthekeyboard.See“Zoom”onpage54
.
Zoom
Youcanusethezoomfeaturetoenlargeorreducethesizeoftext,pictures,maps,orotherobjects.
•Fromthekeyboard: –Zoomin:PresstheWindowslogokey+theplus-signkey(+)toenlargethesizeoftext,pictures,
maps,orotherobjects.
–Zoomout:PresstheWindowslogokey+theminus-sign(-)keytoreducethesizeoftext,pictures,
maps,orotherobjects.
•Fromthetouchscreen: –Zoomin:Movetwofingersfartherapartonthetouchscreentoenlargethesizeoftext,pictures,
maps,orotherobjects.
–Zoomout:Movetwofingersclosertogetheronthetouchscreentoreducethesizeoftext,pictures,
maps,orotherobjects.
Screenresolution
Youcanmakeyourdocumentseasiertoreadbyadjustingthescreenresolutionofyourcomputer.Toadjust thescreenresolution,rightclickanywhereonthedesktop,clickScreenresolution,andthenadjustthe settingsasyouprefer.
Note:Settingtoolowofaresolutionmightpreventsomeitemsfromfittingonthescreen.
Foralternativesonincreasingthesizeoftextandotherobjects,seethefollowing:
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“Customizabletextsize”onpage54
“Magnifier”onpage54
“Zoom”onpage54
EaseofAccesskeyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds ShiftfivetimesTurnStickyKeysonoroff NumLockforfivesecondsTurnToggleKeysonoroff LeftAlt+LeftShift+NumLock LeftAlt+LeftShift+PrtScn(orPrtSc)TurnHighContrastonoroff
OpentheEaseofAccessCenter TurnFilterKeysonoroff
TurnMouseKeysonoroff
Formoreinformation,gotohttp://windows.microsoft.com/,andthentypeanyofthefollowingkeywords forsearching:keyboardshortcuts,keycombinations,shortcutkeys.
On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerwithoutusingaphysicalkeyboard,youcanuse On-ScreenKeyboard.On-ScreenKeyboarddisplaysavisualkeyboardwithallthestandardkeys.Youcan selectkeysusingthemouseoranotherpointingdevice,oryoucantaptoselectthekeysifyourcomputer supportsmulti-touchscreen.
ToopenOn-ScreenKeyboard,dothefollowing:
•ForWindows7:ClicktheStartbutton.Then,typeOn-ScreenKeyboardintothesearchfield.Inthelistof results,clickOn-ScreenKeyboard.
•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythe charmsandclickSearch.Then,typeOn-ScreenKeyboardintothesearchfield.Inthelistofresults, clickOn-ScreenKeyboard.
FormoreinformationabouthowtouseandconfigureOn-ScreenKeyboard,seetheWindowsHelpand Supportinformationsystem.
Personalizedkeyboard
Thetactilebumpsonthekeyboardprovideareferencepointfromwhichyoucaneasilylocateallkeyson thekeyboardwithoutvisualassistance.
Toadjustyourkeyboardsettings,openControlPanel,clickEaseofAccessEaseofAccessCenter, andthenclickMakethekeyboardeasiertouse.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices, ifneeded.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingconnectors,controls, andindicatorsonthefrontofyourcomputer”onpage28
and“Locatingconnectorsontherearofyour
computer”onpage29.
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TTY/TDDconversionmodem
Yourcomputersupportstheuseofthetexttelephone(TTY)orthetelecommunicationsdeviceforthe deaf(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandards intoconsideration.
Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords. YoucanorderpowercordsdirectlyfromLenovo.
Forpowercordinformationandpartnumbers,goto: http://www.lenovo.com/powercordnotice
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Chapter5.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputer.Dependingonthetype selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support
Figure7.Kensington-stylecablelock

Usingpasswords

YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.

BIOSpasswords

YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour computeranddata.Thefollowingtypesofpasswordsareavailable:
•Administratorpassword
•Harddiskpassword
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•Power-onpassword(POP) FormoreinformationaboutBIOSpasswords,see“UsingBIOSpasswords”onpage62
setanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.
.Youdonothaveto

Windowspasswords

DependingonyourversionoftheWindowsoperatingsystem,youcanuseWindowspasswordsforavariety offeatures,includingaccesscontrolandindividualusersettings.Formoreinformation,seetheWindows HelpandSupportinformationsystem.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe computercoverisnotproperlyinstalledorclosed.Toenablethecover-presence-switchconnectoronthe systemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.Settheadministratorpassword.See“Setting,changing,anddeletingapassword”onpage62.
3.FromtheSecuritysubmenu,selectChassisIntrusionDetectionEnabled.The cover-presence-switchconnectoronthesystemboardisenabled.
Whenyouturnonthecomputer,ifthecoverpresenceswitchdetectsthatyourcomputercoverisnot correctlyinstalledorclosed,anerrormessagewillbedisplayed.Tobypasstheerrormessageandloginto theoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage147.
2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtilityprogram. Theerrormessagewillnotbedisplayedagain.
Usingthefingerprintreader
Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprintand associateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asaresult, fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.
ToopenFingerprintManagerProorThinkVantageFingerprintSoftwareandusethefingerprintreader, dothefollowing:
•OntheWindows7operatingsystem,see“AccessingLenovoprogramsontheWindows7operating system”onpage39.
•OntheWindows8.1operatingsystem,see“AccessingLenovoprogramsontheWindows8.1operating system”onpage40.
Toconfigurethefingerprintreader,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectSecurityFingerprintSetup,andpressEnter. TheFingerprintSetupwindowopens.
3.SelectPrebootAuthenticationorEraseFingerprintDataasdesired,andpressEnter.
Note:
PrebootAuthentication:enablesordisablesthefingerprintauthenticationforaccessingtheBIOS.
EraseFingerprintData:clearsthefingerprintdatastoredinafingerprintreader.
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4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm theexit.
Formoreinformationaboutusingthefingerprintreader,refertothehelpsystemofFingerprintManagerPro orThinkVantageFingerprintSoftware.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson usingtheWindowsFirewall,referto“HelpandSupport”onpage151
.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After 30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.
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Chapter6.Advancedconfiguration
Thischapterprovidesthefollowinginformationtohelpyouconfigurethecomputer:
“UsingtheSetupUtilityprogram”onpage61
“UpdatingorrecoveringtheBIOS”onpage66

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:
1.Ensurethatyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple beepsorseealogoscreen,releasetheF1key.
Note:Ifapower-onpasswordoranadministratorpasswordhasbeenset,theSetupUtilityprogram menuwillnotbedisplayeduntilyouenterthecorrectpassword.Formoreinformation,see“Using BIOSpasswords”onpage62
.
WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememorysize hasdecreased,anerrormessagewillbedisplayed.Youmustdooneofthefollowing:
•PressF1toentertheSetupUtilityprogram.
Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility program.PressEnterwhenpromptedtoconfirmtheexit.Theerrormessagewillnotbedisplayedagain.
•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.
Note:YouhavetoenabletheconfigurationchangedetectionfeatureforthePOSTtodetecttheremovalof theharddiskdrive.Toenabletheconfigurationchangedetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectSecurityConfigurationChangeDetection, andpressEnter.
3.SelectEnabledandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm theexit.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconfiguration.Tovieworchange settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.Then,follow theinstructionsonthescreen.
Youcanuseeitherthekeyboardorthemousetonavigatethroughmenuchoices.Thekeysusedtoperform varioustasksaredisplayedatthebottomofeachscreen.
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UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset anAdministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword. However,youmustuseyourAdministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccessthe harddiskdrive.
Notes:
–Afteryousetaharddiskpassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.
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3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPassword.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage62
.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage123.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage34.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on page147.
6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on page147.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:
USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris
disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.
SATAControllerWhenthisoptionissettoDisable,alldevicesconnectedtotheSATAconnectors
(suchasharddiskdrivesoropticaldrives)aredisabledandcannotbeaccessed.
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectDevices.
3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:
•SelectUSBSetuptoenableordisableaUSBdevice.
•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.
4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage66.
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Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadeviceasexpected,dooneofthefollowingtoselectthestartup deviceyouwant.
Selectingatemporarystartupdevice
Usethisproceduretoselectatemporarystartupdevice.
Note:Notalldiscsandharddiskdrivesarebootable.
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu windowisdisplayed.
3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou selected.
Note:SelectingastartupdevicefromtheStartupDeviceMenuwindowdoesnotpermanentlychange thestartupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectStartup.
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage66.

EnablingErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go to: http://www.lenovo.com/ecodeclaration
YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenyourcomputerisofforinsleepmode.
ToenableErPLPScompliancemodeintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectPowerEnhancedPowerSavingMode,and pressEnter.
3.SelectEnabledandpressEnter.
4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.
5.SelectWakeonLanandpressEnter.
6.SelectDisabledandpressEnter.
7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm theexit.
WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressthepowerbutton
•Enablethewakeuponalarmfeature
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Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake uponalarmfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPowerAutomaticPowerOn,andpressEnter.
3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto confirmtheexit.
•Enabletheafterpowerlossfeature Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera
suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPowerAfterPowerLoss,andpressEnter.
3.SelectPowerOnandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto confirmtheexit.

Smartperformancechoices

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheSmartPerformance Choicemenu.T wochoicesareavailable:
BetterAcousticPerformance(defaultchoice)
BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith normalacousticperformance.
Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectPower.
3.SelectSmartPerformanceChoice.TheSmartPerformanceChoicewindowisdisplayed.
4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.
5.PressF10tosaveyoursettingandexittheSetupUtilityprogram.See“ExitingtheSetupUtility program”onpage66.

ICEperformancemode

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance Modemenu.T wochoicesareavailable:
BetterAcousticPerformance(defaultsetting)
BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith normalacousticperformance.
ToconfiguretheICEperformancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
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2.FromtheSetupUtilityprogrammainmenu,selectPower.
3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.
4.SelectICEPerformanceMode.TheICEPerformanceModewindowisdisplayed.
5.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.
6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage66.

ICEthermalalert

YoucanmonitorthethermalfunctionofyourcomputerundercriticalthermalsituationsthroughtheICE ThermalAlertmenu.Twochoicesareavailable:
Enabled(defaultsetting)
Disabled
AfterenablingtheICEthermalalertfunction,whencriticalthermalsituationsoccur,suchasmalfunctioning fans,abnormallyhightemperature,andpoorcoolingperformances,analertlogwillbewrittenintothe Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.
ToconfiguretheICEthermalalertfunction,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectPower.
3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.
4.SelectICEThermalAlert.TheICEThermalAlertwindowisdisplayed.
5.SelectEnabledorDisabledasdesired.
6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage66.

ExitingtheSetupUtilityprogram

Afteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu. YoumighthavetopressEscseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectExitDiscardChangesandExit,andthenpressEnter. WhentheResetWithoutSavingwindowdisplays,selectY es,andthenpressEntertoexittheSetup Utilityprogram.
•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to saveandexittheSetupUtilityprogram.

UpdatingorrecoveringtheBIOS

LenovomightmakechangesandenhancementstotheBIOS.Whenupdatesarereleased,theyareavailable asdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com/drivers.Instructionsforusingthe BIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formostmodels,youcan downloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdateprogramthat canberunfromtheoperatingsystem.
ThischapterprovidesinformationaboutupdatingtheBIOS,andhowtorecoverfromaBIOSupdatefailure.
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BIOSlevels

AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing informationtodeterminethecurrentlevelofBIOSinstalledinthecomputer,thelatestBIOSavailableforthe computer,andwheretoobtainthelatestlevelofBIOS.
•T odeterminethecurrentLevelofBIOS: –StarttheSetupUtility. –SelectMainmenu.
•SourcesforobtainingthelatestlevelBIOSavailable
1.Lenovosupportwebsite:http://www.lenovo.com/support/
2.LenovoCustomerSupportCenter
3.Levels1and2Support
ToupdatetheBIOS,see“UpdatingorrecoveringtheBIOS”onpage66.
Note:BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperating system.See“ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem”onpage67.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Y oucanusethe SetupUtilityprogramtovieworchangetheconfigurationsettingsofyourcomputer.See“UsingtheSetup Utilityprogram”onpage61
fordetailedinformation.
Thesystemboardofyourcomputerhasamodulecalledelectricallyerasableprogrammableread-only memory(EEPROM,alsoreferredtoasflashmemory).ItenablesyoutoupdatethePOST,theBIOS,and theSetupUtilityprogrameasily.T operformsuchanupdate,youcaneitherstartyourcomputerwitha system-program-updatediscorrunaspecialupdateprogramfromyouroperatingsystem.
LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they areavailableasdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing thePOSTandBIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formost models,youcandownloadanupdateprogramthatcanbeusedtocreateasystem-program-updatedisc orberunfromtheoperatingsystem.

ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem

BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.
TochangetheBIOSsettings,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectExitOSOptimizedDefault.
3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:
•T oinstalltheWindows8.1(64-bit)operatingsystem,selectEnabled.
•T oinstallanoperatingsystemotherthanWindows8.1(64-bit),selectDisabled.
4.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage66.
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UpdatingtheBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(flash)theBIOSfromadiscontheWindows8.1(64-bit) operatingsystemandonotheroperatingsystems.
Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem programupdatestocreateasystem-program-updatedisc.Goto: http://www.lenovo.com/support
Toupdate(flash)theBIOSfromadiscontheWindows8.1(64-bit)operatingsystem,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.FromtheSetupUtilityprogrammainmenu,selectExitOSOptimizedDefaultDisabled.
3.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.
4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage66.
5.Turnoffyourcomputer.
6.Pressthepowerbuttontoturnonthecomputer.ThenrepeatedlypressandreleasetheF12keyuntilthe StartupDeviceMenuwindowopens.
7.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then, insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.
8.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby pressingN.However,ifyoudowanttochangetheserialnumber,pressY,andthentypeintheserial numberandpressEnter.
9.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,and thentypeinthemachinetypeandmodelandpressEnter.
10.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe discfromtheopticaldrive.
11.RestartyourcomputerandstarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram” onpage61.
12.FromtheSetupUtilityprogrammainmenu,selectExitOSOptimizedDefaultEnabled.
13.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.
14.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage66
.
ToupdatetheBIOSfromadisc,dothefollowing:
1.Turnoffyourcomputer.
2.Pressthepowerbuttontoturnonthecomputer.ThenrepeatedlypressandreleasetheF12keyuntilthe StartupDeviceMenuwindowopens.
3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then, insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.
4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber andpressEnter.
5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then typeinthemachinetypeandmodelandpressEnter.
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6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe discfromtheopticaldrive.

UpdatingtheBIOSfromyouroperatingsystem

LenovomakesconstantimprovementstoitsWebsites.TheWebpagecontentsaresubjecttochange withoutnotice,includingthecontentsreferencedinthefollowingprocedure.ToupdatetheBIOSfrom youroperatingsystem,dothefollowing:
1.Gotohttp://www.lenovo.com/driversandfollowtheinstructionsontheWebpagetolocatetheBIOS driverthatyouneed.
2.DownloadtheBIOSdriverandtheTXTfilethatcontainstheinstructions.
3.PrinttheTXTfilethatcontainstheinstallationinstructionsandfollowtheinstructionstoupdateyour BIOS.

RecoveringfromaBIOSupdatefailure

TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage123.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage34.
4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical outlets.See“Completingthepartsreplacement”onpage147.
8.PressthepowerbuttontoturnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive. Waitafewminutes.Therecoveryprocessbegins.Aftertherecoveryprocessiscompleted,your computerwillbeturnedoffautomatically.
Note:Dependingonthecomputermodel,therecoveryprocesswilltaketwotothreeminutes.
9.Repeatstep1throughstep4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
12.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.
13.Pressthepowerbuttontoturnonthecomputerandrestarttheoperatingsystem.
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Chapter7.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer runningsmoothly.

Keepingyourcomputercurrent

Insomesituationsyoumightfinditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.

Gettingthelatestdevicedriversforyourcomputer

Note:LenovomakesconstantimprovementstoitsWebsites.ThecontentsontheWebpagearesubjectto
changewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.
Togetthelatestdevicedriversforyourcomputer,dothefollowing:
1.Gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
2.Selectyourproductbydoingoneofthefollowing:
•Enteryourmachineinformationinthequickpath.
•Choosefromtheproductoptions.
3.Selectthecategoryofdeviceandtheoperatingsystemforwhichyouneedthedevicedriver.
4.Inthefilteredlist,downloadandinstalltheappropriatedevicedriver.
Attention:DonotdownloadthelatestdevicedriversfromtheWindowsUpdateWebsite.Thedevicedrivers providedontheWindowsUpdateWebsitehavenotbeentestedbyLenovoandusingthemmightcause unexpectedproblems.ObtainthelatestdevicedriversfromLenovo.

Updatingyouroperatingsystem

Youcanupdateyouroperatingsystemthroughthesystemupdatefeatureprovidedbytheoperatingsystem. Systemupdatesincludesecurityfixes,newversionsofWindowscomponents,fixestootherportionsof theWindowsoperatingsystem,orenhancements.
Toupdateyouroperatingsystem,dothefollowing:
Note:EnsurethatyourcomputerisconnectedtotheInternet.
•ForWindows7:
1.FromtheWindowsdesktop,clickStartAllProgramsWindowsUpdate.
2.ClickCheckforupdates.
3.Ifanyupdatesareavailable,selecttheupdatesyouneedandclickInstallupdates.
•ForWindows8.1:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click SettingsChangePCsettingsUpdateandrecoveryWindowsUpdate.
2.ClickChecknow.
3.Ifanyupdatesareavailable,clickViewdetails,selecttheupdatesyouneed,andclickInstall.
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UsingtheSystemUpdateprogram

TheSystemUpdateprogram(hereinafterreferredtoasSystemUpdate)providesregularaccesstosystem andsoftwareupdatesforyourcomputertokeepyoursystemandsoftwareup-to-date.SystemUpdate gathersinformationfromtheLenovoHelpCenteraboutnewupdatesforyourcomputer.ThenSystem Updatesortsanddisplayseachupdateascritical,recommended,oroptionaltohelpyouunderstandthe importance.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.Afteryouselectthe updatesyouwant,SystemUpdateautomaticallydownloadsandinstallstheupdateswithoutanyfurther interventionfromyou.
SystemUpdateispreinstalledonmostLenovocomputersandisreadytorun.Theonlyprerequisiteis anactiveInternetconnection.Y oucanstarttheprogrammanually,oryoucanusetheschedulefeature toenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Y oualsocanpredefine scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates). Asaresult,thelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
ToopenSystemUpdate,see“AccessingLenovoprogramsontheWindows7operatingsystem”onpage39 or“AccessingLenovoprogramsontheWindows8.1operatingsystem”onpage40.
IfSystemUpdateisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromtheLenovoSupport Websiteat: http://www.lenovo.com/support

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer informationtohelpyoukeepyourcomputerintopworkingorder.

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyoftheventsinthecomputerormonitor.Theseventsprovideairflowtokeepyour computerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.
CAUTION: Besuretoturnoffthecomputerandmonitorbeforecleaningthecomputerandmonitorscreen.
Computer
Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Keyboard
Tocleanyourcomputerkeyboard,dothefollowing:
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1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime, theclothmayhookontoanadjacentkeyandpossiblydamageit.Ensurethatnoliquiddripsonto orbetweenthekeys.
3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush orcoolairfromahairdryer.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
Opticalmouse
Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.
Tocleananopticalmouse,dothefollowing:
1.Turnoffyourcomputer.
2.Disconnectthemousecablefromthecomputer.
3.Turnthemouseupsidedowntocheckthelens.
•Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
•Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.
4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern beneaththemouse,itmightbedifficultforthedigitalsignalprocessortodeterminechangesinthe mouseposition.
5.Reconnectthemousecabletothecomputer.
6.Turnyourcomputerbackon.
Displayscreen
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodically.
Cleaningaflat-panelmonitorsurface
Tocleantheflexiblefilmsurfaceofaflat-panelcomputerdisplay,wipeitgentlywithasoft,drycloth,or blowonthescreentoremovegritandotherlooseparticles.ThenmoistenaclothwithLCDcleanerand wipethescreensurface.
Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.Usecleaningfluidsdevelopedfor LCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer supplystorescarrypre-moistenedtowelettesforLCDmaintenance.
Cleaningaglass-screensurface
Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.
•Emptyyourrecyclebinonaregularbasis.
•Usethediskdefragmentationordiskoptimizationfeatureofyouroperatingsystemoccasionallyto preventperformanceproblemscausedbyanexcessivenumberoffragmentedfiles.
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•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Backupcriticaldataregularlyonremovablemediamemory,suchasdiscsandUSBstoragedevices, andstoretheremovablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependson howcriticalthedataistoyouoryourbusiness.
•Backupyourentireharddiskdriveonaregularbasis.
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour computercurrent”onpage71
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminesthecauseofaproblem.
•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage95formoreinformation aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactory-defaultsettings.
•CreaterescuemediausingdiscsorUSBstoragedevicesasearlyaspossible.Y oucanusearescue mediumtorecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentorthe RescueandRecoveryworkspaceonyourharddiskdrive.
.

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer:
1.Backupallfilesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable commercially.IfyouusetheWindows7operatingsystem,LenovoprovidestheRescueandRecovery programtohelpyoubackupandrestoredata.See“Performingbackupandrecoveryoperations” onpage96.
2.Removeallmediafromyourcomputer,suchasdiscs,USBstoragedevices,memorycards,andsoon.
3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write headinanondataarea.Thispreventsdamagetotheharddiskdrive.
4.Unplugthepowercordsfromelectricaloutlets.
5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthen disconnecttheotherendsfromthecomputer.
6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.
7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.
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Chapter8.Troubleshootinganddiagnostics

Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour computerproblemisnotdescribedhere,seeChapter12“Gettinginformation,help,andservice”onpage 151foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidessomebasicinstructionstohelpyoutroubleshootyourcomputerproblems.
Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto theLenovoSupportWebsiteat: http://www.lenovo.com/support/phone
SymptomAction
Thecomputerdoesnotstart whenyoupressthepower button.
Themonitorscreenisblank.Ensurethat:
Thekeyboarddoesnotwork.Ensurethat:
Themousedoesnotwork.Ensurethat:
Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa workingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer, ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.
•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe appropriatemonitorconnectoronthecomputer.
•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking electricaloutlet.
•Themonitoristurnedonandthebrightnessandcontrastissetcorrectly.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.
•Ifyourcomputerhasadiscretegraphicscardinstalled,besuretouseamonitor connectoronthediscretegraphicscard.
•Thecomputeristurnedon.
•ThekeyboardissecurelyconnectedtoaPS/2keyboardconnectororaUSB connectoronthecomputer.
•Nokeysarestuck.
•Thecomputeristurnedon.
•ThemouseissecurelyconnectedtoaPS/2mouseconnectororaUSB connectoronthecomputer.
•Themouseisclean.Referto“Opticalmouse”onpage73forfurtherinformation.
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SymptomAction
Theoperatingsystemdoesnot start.
Thecomputerbeepsmultiple timesbeforetheoperating systemstarts.
Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystem resides.Usually,theoperatingsystemisontheharddiskdrive.Formore information,see“Selectingastartupdevice”onpage64
Ensurethatnokeysarestuck.
.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour computer:
1.Ensurethatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.
2.Ensurethatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning electricaloutlets.
3.EnsurethatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation aboutaccessingandchangingtheBIOSsettings,referto“UsingtheSetupUtilityprogram”onpage61.
4.Goto“Troubleshooting”onpage76andfollowtheinstructionsforthetypeofproblemyouare experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe nextstep.
5.Tryusingapreviouslycapturedconfigurationtoseeifarecentchangetohardwareorsoftwaresettings hascausedaproblem.Beforerestoringapreviousconfiguration,captureyourcurrentconfigurationin casetheolderconfigurationsettingsdonotsolvetheproblemorhaveadverseeffects.Torestorea capturedconfiguration,dothefollowing:
•ForWindows7:ClickStartControlPanelSystemandSecuritySystemSystem
ProtectionSystemRestore.
•ForWindows8.1:OpenControlPanel,andthenclickSystemandSecuritySystemSystem
Protection➙SystemRestore.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“Accessing
ControlPanelontheWindows8.1operatingsystem”onpage49.
Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.
6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage86formoreinformation.
•Ifthediagnosticprogramdetectsahardwarefailureorifyouareunabletorunthediagnostic
program,contacttheLenovoCustomerSupportCenter.SeeChapter12“Gettinginformation,help, andservice”onpage151formoreinformation.
•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.
7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa virus,removethevirus.
8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter12“Getting information,help,andservice”onpage151
formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
Ifthesymptomoccurredimmediatelyafteryouinstallednewsoftwareoranewhardwareoption,dothe followingbeforereferringtothetroubleshootinginformation:
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1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea hardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.
2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.
3.Reinstallthenewhardwareoptionorsoftwarefollowingtheinstructionsprovidedbythemanufacturer.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethefollowing: –TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•OntheWindowsdesktop,clickthespeakericonintheWindowsnotificationarea.ThenclickMixer. Ensurethatthemutespeakerssettingsarenotselectedandnoneofthevolumesettingsissettoolow.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem. IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.SeeWindowsHelpandSupportinformation systemformoreinformation.
Soundcomesfromoneexternalspeakeronly
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.
•ClickthespeakericonintheWindowsnotificationarea.Thenclickthespeakericonontopofthevolume control.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis insertedintoaCDdrive
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
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•Ifthisdoesnotcorrecttheproblem,followthesolutionsfor“ACDorDVDdoesnotwork”onpage78.
ACDorDVDdoesnotwork
Solutions:
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.T oremovedustorfingerprints,wipethedisccleanwithasoft clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to startyourcomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Referto “Selectingorchangingthestartupdevicesequence”onpage64forinformationonviewingandchanging thestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannot bechanged.

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•T ryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor theregionwhereyouareusingyourcomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
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Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Harddiskdriveproblems

Selectyoursymptomfromthefollowinglist:
“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage79
“"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive” onpage79
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupporttheharddiskdrives. –IfyourcomputerisinstalledwithfiveSATAharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetofiveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetofiveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See “LenovoSolutionCenter”onpage86 help,andservice”onpage151.
.Ifyouneedtechnicalassistance,seeChapter12“Gettinginformation,
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect harddiskdrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceintheSetup Utilityprogram.Referto“Selectingastartupdevice”onpage64
.
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Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch cases,youmightneedtoreplacetheharddiskdrive.Referto“Replacingtheharddiskdriveassembly”on page134.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See “LenovoSolutionCenter”onpage86.

Problemswiththekeyboardormouse

Thissectionprovidessolutionstokeyboard-relatedandmouse-relatedproblems.
Keysonthekeyboarddonotwork
Solutions:
•ConnectthekeyboardcabletoaUSBconnectororPS/2keyboardconnector.
•IfyouareusingaUSBkeyboard,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation, see“Enablingordisablingadevice”onpage63.
•IfyouareusinganEnhancedPerformanceUSBkeyboard,usethehelpsystemintheEnhanced PerformanceCustomizationKeyboardprogramtohelpdiagnoseproblems.
ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing: –OnWindows7:
1.ClickStartControlPanel.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1 operatingsystem”onpage49.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.
Themousedoesnotwork
Solutions:
•ConnectthemousecabletoaUSBconnectororPS/2mouseconnector.
Note:Dependingonyourkeyboard,integratedUSBconnectorsmightbeavailabletobeusedto connectaUSBmouse.
•Installthedevicedriversforthemouse.
•IfyouareusingaUSBmouse,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation, see“Enablingordisablingadevice”onpage63
.
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Solution:Cleanthemouse.Formoreinformation,see“Opticalmouse”onpage73.
Thefingerprintreaderonthekeyboarddoesnotwork
Note:Thekeyboardwithfingerprintreaderisonlyavailableonsomemodels.
Solutions:
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•Enrollyourfingerprintcorrectly.
•Neverscratchthesurfaceofthereaderwithahard,pointedobject.
•Neverscrapthesurfaceofthereaderwithyournailoranythinghard.
•Useortouchthereaderwithacleanfinger.
•Ensurethatthesurfaceofyourfingeristhesamewiththeonewhenyoulastenrolled.
Thewirelesskeyboarddoesnotwork
Solutions:
•IfthetransceivercommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
•IfthewirelesskeyboarddoesnotworkwhenthetransceivercommunicationsLEDison,restartyour computer.
Iftheproblempersistsaftertherestart,ensurethat:
•Thebatteriesareinstalledcorrectly.
•Thebatteriesstillretaintheircurrent.
•Thedistancefromthewirelesskeyboardtothetransceiverislessthan10m(393.7inches).
•Thetransceiverisinstalledfully.

Monitorproblems

Thissectionprovidessolutionstomonitor-relatedproblems.
Myscreengoesblankwhilethecomputerison
Solutions:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
•Pressakeytoexitthescreensaver.
•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
ThemonitorworkswhenIturnonthecomputer,butgoesblankwhenIstartsome applicationprograms
Solutions:
•Connectthemonitorsignalcablefromyourmonitortoanappropriateconnectoronthecomputer.A loosecablemightcauseintermittentproblems.
•Installthedevicedriversfortheapplicationprograms.Refertothedocumentationfortheaffected applicationprogramtocheckwhetheranydevicedriversarerequired.
Theimageappearstobeflickering
Solution:Resettherefreshrate.
1.OpenControlPanel.
Note:ToopenControlPanelonWindows8.1,see“AccessingControlPanelontheWindows8.1 operatingsystem”onpage49
2.ClickHardwareandSoundAdjustscreenresolutionAdvancedsettings.
3.ClicktheMonitortabtoresettherefreshrate. Settherefreshratetobethehighest,noninterlacedrefreshratesupportedonyourcomputer.Referto
thedocumentationthatcomeswithyourmonitorforthesupportedrefreshrates.
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Theimageisdiscolored
Solution:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Movefluorescentdesk lightingoranyequipmentthatproducesmagneticfieldsfurtherawayfromthemonitor.Iftheproblem persists,dothefollowing:
1.Turnoffthemonitor.
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.
3.Turnonthemonitor.

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.
Ethernetproblems
Mycomputercannotbeconnectedtothenetwork
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•Havethelatestdevicedriverinstalledonyourcomputer. Tocheckwhetheryouareusingthelatestdevicedriver,dooneofthefollowing:
–OnWindows7:
1.ClickStartControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.T ypetheadministratorpasswordorprovideconfirmationifprompted.
4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,theadapter drivermightnotbethelatestorisdisabled.Right-clickthehighlightedadaptertoupdatethedriver.
5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1 operatingsystem”onpage49.
2.ClickHardwareandSound.
3.ClickDeviceManager.T ypetheadministratorpasswordorprovideconfirmationifprompted.
4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,theadapter drivermightnotbecorrectorisdisabled.Right-clickthehighlightedadaptertoupdatethedriver.
5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
•Setthesameduplexfortheswitchportandtheadapter. Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportisalsoconfiguredforfullduplex.
Settingthewrongduplexmodemightdegradeperformance,causedataloss,orresultinlostconnections.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment. CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
Theadapterstopsworkingfornoreason
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe“Solution” descriptionforthepreviousproblemtoensurethatthelatestdevicedriverisinstalled.
TheWakeOnLANfeatureisnotworking
Solution:EnabletheWakeOnLAN(WOL)featureintheBIOSprogram.
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MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps, butatonly100Mbps
Solutions:
•T ryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
IcannotconnecttoawirelessLANusingthebuilt-inwirelessnetworkingcard
Solutions:
•InstallthelatestwirelessLANdrivers.
•Placeyourcomputerwithintherangeofawirelessaccesspoint.
•Enablethewirelessradio.
•CheckNetworkName(SSID)andyourpassword. –OnWindows7:
1.ClickStartLenovoThinkVantageToolsAccessConnections.
2.SwitchtotheAdvancedview,andthenclicktheMobileHotspottabtocheckyourSSIDand password.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1 operatingsystem”onpage49.
2.ClickNetworkandInternetNetworkandSharingCentertocheckyourSSIDandpassword.
SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfrom thelocalspeakereventhoughtheheadsetorheadphoneisconnectedusingthe HeadsetprofileorAVprofile
Solution:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“AccessingControl PanelontheWindows8.1operatingsystem”onpage49.
3.ClickHardwareandSoundSound.
4.SelectthePlaybacktab.
5.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
6.ClickOK.
Note:Bluetoothissupportedonlyonsomecomputermodels.
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Ihaveconnectedanoptiontomycomputer,butitdoesnotwork

Solution:Refertothedocumentationthatcomeswiththeoptiontoensurethatyouhaveconnectedthe optioncorrectly.

Performanceandlockupproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Insufficientfreeharddiskdrivespace
Solution:Freeupharddiskdrivespace.
•Method1
1.ClickStartComputeronWindows7oropenFileExploreronWindows8.1.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup,andthenfollowtheinstructionsonthescreen.
•Method2
1.OpenControlPanel.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“Accessing ControlPanelontheWindows8.1operatingsystem”onpage49.
2.ClickPrograms.
3.ClickTurnWindowsfeaturesonoroff,andthenfollowtheinstructionsonthescreen.
•Method3
1.ClickStartComputeronWindows7oropenFileExploreronWindows8.1.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.ClickCleanupsystemfiles.
5.ClicktheMoreOptionstab.
6.ClickCleanupintheProgramsandFeaturesarea,andthenfollowtheinstructionsonthescreen.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe helpsystemforyoure-mailapplication.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeoftheharddiskdrivesandamountofdatastoredontheharddiskdrives, thedisk-defragmentationprocessmighttakeuptoseveralhours.
•OnWindows7:
1.Closeanyopenprogramsandwindows.
2.ClickStartComputer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClickDefragmentnowundertheToolstabtostartadisk-defragmentationprocess.
•OnWindows8.1:
1.Closeanyopenprogramsandwindows.
2.OpenFileExplorer.
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3.Right-clickyourCdriveentryandthenclickProperties.
4.ClickOptimizeundertheToolstabtostartadisk-defragmentationprocess.
Insufficientmemory
Solution:Installadditionalmemorymodules.Forinstructionsoninstallingmemorymodules,see“Replacing thememorymodule”onpage129.
Topurchasememorymodules,goto: http://www.lenovo.com

Theprinterdoesnotwork

Solutions:
•IfyouareusingIEEE-approvedprintersignalcables,dothefollowing:
1.Connecttheprintersignalcablefirmlytothecorrectparallel,serial,orUSBconnectoronthe computer.
2.Loadthepapercorrectly.
3.Turnontheprinterandkeeptheprinteronline.
•Ifyouareusingnon-IEEE-approvedprintersignalcables,dothefollowing:
1.Correctlyinstalldevicedriversandsoftwarethatcomewiththeprinter.
2.Assigntheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOSsettings.For moreinformationaboutBIOSsettings,see“UsingtheSetupUtilityprogram”onpage61
.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou cannotcorrecttheproblem,havethecomputerserviced.SeeChapter12“Gettinginformation,help,and service”onpage151
.

Serialconnectorcannotbeaccessed

Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial devicehasitsownpowercord,attachthepowercordtoagroundedelectricaloutlet.
•T urnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

Softwareproblems

Thissectionprovidessolutionstosoftware-relatedproblems.
Whenusingasortfeature,datescannotbesortedinthecorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort dates,assumingthefirsttwodigitswere19.Consequently,datescannotbesortedinthecorrectorder. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
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•Ifyouarehavingdifficultywithperformingaspecifictaskwithinanapplicationprogram,refertothe helpsystemfortheprogram.
•IfyouarehavingdifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe Windowshelpsystem.
•Checkwhethertheproblemsarecausedbyanewly-installedapplicationprogram.
1.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwiththe softwareformoreinformation.
2.Verifythatothersoftwareworkscorrectlyonyourcomputer.
3.Verifythatthesoftwareyouareusingworksonanothercomputer.
•Ifyoureceivedanyerrormessageswhileusingtheprogram,seetheprinteddocumentationthatcomes withtheprogramorthehelpsystemforsolutions.
•CheckifanyupdatesareavailablefromyourmanufacturerorWebsite.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,uninstalltheapplication programandreinstallit.

MyUSBconnectorscannotbeaccessed

Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower cord,attachthepowercordtoagroundedelectricaloutlet.
•T urnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreattachtheUSBconnectortoresettheUSBdevice.

Diagnostics

Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramcan alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer. Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris runningtheWindowsoperatingsystem.
Notes:
1.YourcomputerispreinstalledwiththeLenovoSolutionCenterprogramfordiagnosticpurposes.For moreinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolutionCenter”onpage86.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprogram,save andprintthelogfilescreatedbythediagnosticprogram.Youwillneedthelogfileswhenyouspeaktoa Lenovotechnicalsupportrepresentative.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.
•Y ourcandownloadtheLenovoSolutionCenterprogramfromhttp://www.lenovo.com/diags.
•IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows8.1,goto http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.
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ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage39.
Note:Ifyoucannotisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprintthelog files.YouwillneedthelogfileswhenyouspeaktoaLenovotechnicalsupportrepresentative.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage devices.
ToruntheUEFIdiagnosticprogram,dothefollowing:
1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Basictroubleshooting”onpage75.If anerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage90forerrorcodedescriptionsand troubleshootinghints.
2.RepeatedlypressandreleasetheF10keywhenturningonthecomputer.Themainscreenofthe UEFIdiagnosticprogramisdisplayed.
3.Followtheinstructionsonthescreentousethediagnosticprogram.
Theoptionsonthemainscreenareasfollows:
Table2.ItemsonthemainscreenoftheUEFIdiagnosticprogram
DIAGNOSTICSTOOLS
•LCDtest
•Memory-Quicktest
•Memory-Extendedtest
•Motherboardtest
•PCI-etest
•Storage-Quicktest
•Systeminformation
•Recoverbadsectorstool
•Generateconfigurationfile
•Executefromconfigurationfile
•Exitapplication
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Chapter9.Servicecheckoutandsymptom-to-FRUindex

Thischapterprovidesinformationaboutgeneralservicecheckoutandsymptom-to-FRUindex.

Servicecheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting. Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware package.
BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.Formoreinformationonhowto determineandobtainthelatestlevelBIOS,see“BIOSlevels”onpage67.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes
•Listenforbeepcodes
•Lookforreadableinstructionsoramainmenuonthedisplay. Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage89
Ifyoudoreceivethecorrectresponse,proceedtostep7onpage89.
6.Lookatthefollowingconditionsandfollowtheinstructions:
.
•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage91.
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage91
•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7onpage89.
7.RuntheDiagnosticprograms.See“Diagnostics”onpage86.
•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.
•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen requestingassistancefromServiceSupportandEngineeringfunctions.
•Machinetypeandmodel
•Processororharddiskdriveupgrades
•Failuresymptom –Dodiagnosticsindicateafailure?
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–What,when,where,single,ormultiplesystems? –Isthefailurerepeatable? –Hasthisconfigurationeverworked? –Ifithasbeenworking,whatchangesweremadepriortoitfailing? –Isthistheoriginalreportedfailure?
•Diagnosticsversion –T ypeandversionlevel
•Hardwareconfiguration –Print(printscreen)configurationcurrentlyinuse
–BIOSlevel
•Operatingsystemsoftware –T ypeandversionlevel
Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:
1.Aretheexactmachinetypeandmodels
2.HavethesameBIOSlevel
3.Havethesameadapters/attachmentsinthesamelocations
4.Havethesameaddressjumpers/terminators/cabling
5.Havethesamesoftwareversionsandlevels
6.HavethesameDiagnosticDiskettes(version)
7.Havethesameconfigurationoptionssetinthesystem
8.Havethesamesetupfortheoperatingsystemcontrolfiles
Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften leadtoproblemresolution.

Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst. Alwaysbeginwith“Servicecheckout”onpage89.Thisindexcanalsobeusedtohelpyoudecidewhich FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis index,goto“Undeterminedproblems”onpage94
Notes:
•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallThinkCentrecomputers.
•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.
•Ifyoucannotrunthediagnostictestsorgetadiagnosticerrorcodewhenrunningatest,firstdiagnosethePOST errormessageyoureceive.
•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.
.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.
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ErrorFRU/Action
Thestart-updriveisnotinthebootsequencein configuration.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive. Thebootsectoronthestartupdriveiscorrupted.
Thedriveisdefective.
Checktheconfigurationandensurethestart-updriveis inthebootsequence.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk drive.
2.Usingtheoperatingsystemprograms,formatthe harddiskdrive.
Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation.
•Powercord
•On/Offswitchconnector
•On/Offswitchpowersupplyconnector
•Systemboardpowersupplyconnectors
•Microprocessor(s)connection Checkthepowercordforcontinuity. Checkthepower-onswitchforcontinuity.
Reseatconnectors
Powercord Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.
Thefollowingtabledescribesthebeepsymptoms.
BeepsymptomFRU/Action 2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin
3shortand1longbeepsDRAMmemoryerror
“POSTerrorcodes”onpage91 Performthefollowingactionsinorder.
1.Makesurethememorymodule(s)areproperlyseated intheconnector(s).
2.Replacethememorymodule(s).
3.Replacethesystemboard.
.

POSTerrorcodes

Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.POSTdoesthefollowing operations.
•Checkssomebasicsystem-boardoperations
•Checksthememoryoperation
Chapter9.Servicecheckoutandsymptom-to-FRUindex91
Page 100
•Startsthevideooperation
•Verifiesthatthebootdriveisworking
IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral errormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererrormessages probablywillnotbedisplayednexttimeyouturnonthesystem.
ErrorcodePOSTerrormessageDescription/Action
0135
0211
0164MemorysizedecreasedPressF10toexit. 1762
1820
1962
Fanfailure
Keyboardnotfound
Configurationchangehasoccurred
Morethanoneexternalfingerprint readerareattached.Poweroffand removeallbutthereaderthatyouset upwithinyourmainoperatingsystem.
Nooperatingsystemfound.Press anykeytorepeatbootsequence.
Thesystemmightbeoverheating.
PressF10toexit.
Note:Iftheproblemiscausedbythe microprocessorfan,pressF10will notsolvetheproblem.
Whenthereisnokeyboarddetected, theerrormessagewillbedisplayed.
Thiserrormessageisdisplayedwhen aharddiskdriveoropticaldrive changehasbeenmade.
PressF10toexit. Ifmorethanoneexternalfingerprint
readerareconnectedtoacomputer, thiserrormessagewillbedisplayed.
Removeallofthefingerprint keyboardsexcepttheonecompatible withthefingerprintapplicationon yourcomputer.
ThiserroroccursonlyafterthePOST iscompleted.

Miscellaneouserrorconditions

Message/SymptomFRU/Action
ChangingdisplaycolorsDisplay/Monitor Computerwillnotpower-off.See“Harddiskdriveboot
error”onpage90
ComputerwillnotRPLfromserver
.
92ThinkCentreM53HardwareMaintenanceManual
1.PowerSwitch
2.SystemBoard
3.Risercard,ifinstalled.
1.Ensurethatnetworkisinstartupsequenceasfirst deviceorfirstdeviceafterdiskette.
2.EnsurethatnetworkadapterisenabledforRPL.
3.Networkadapter(Advisenetworkadministratorof newMACaddress)
Pressanykeytorepeatboot sequence.
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