Lenovo SecureManagedClient User Manual

Safety an d Warranty Guid e

Note:

Before using this information and the product it supports, be sure to read the following:

v Chapter 1, “Important safety information,” on page 1

v Chapter 3, “Lenovo Limited Warranty,” on page 15

v Chapter 6, “Notices,” on page 29

Edition (April 2009)

First

© Copyright Lenovo 2005, 2008. All rights reserved.

LENOVO products, data, computer software, and services have been developed
exclusively at private expense and are sold to governmental entities as commercial items
as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and
disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or
services are delivered pursuant a General Services Administration ″GSA″ contract, use,
reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.

Contents

Chapter 1. Important safety information . . . . . . . . . . . .1

Conditions that require immediate action . . . . . . . . . . . . .1

General safety guidelines . . . . . . . . . . . . . . . . . .2

Service and upgrades . . . . . . . . . . . . . . . . . .2

Static electricity prevention . . . . . . . . . . . . . . . .3

Power cords . . . . . . . . . . . . . . . . . . . . .4

Extension cords and related devices . . . . . . . . . . . . .4

Plugs and outlets . . . . . . . . . . . . . . . . . . . .5

External devices . . . . . . . . . . . . . . . . . . . .5

Batteries . . . . . . . . . . . . . . . . . . . . . . .5

Heat and product ventilation . . . . . . . . . . . . . . . .6

Operating environment . . . . . . . . . . . . . . . . . .7

Rack installation statements . . . . . . . . . . . . . . . .7

Electrical current safety information . . . . . . . . . . . . . .8

Lithium battery notice . . . . . . . . . . . . . . . . . . .9

Modem safety information . . . . . . . . . . . . . . . . . .9

Laser compliance statement . . . . . . . . . . . . . . . . .10

Power supply statement . . . . . . . . . . . . . . . . . .11

Data safety . . . . . . . . . . . . . . . . . . . . . .11

Cleaning and maintenance . . . . . . . . . . . . . . . . .11

Chapter 2. Information resources . . . . . . . . . . . . . .13

www.lenovo.com . . . . . . . . . . . . . . . . . . . .13

Recording your product information . . . . . . . . . . . . . .13

Chapter 3. Lenovo Limited Warranty . . . . . . . . . . . . .15

Warranty Information . . . . . . . . . . . . . . . . . . .19

Chapter 4. Worldwide telephone list . . . . . . . . . . . . .23

Chapter 5. Customer Replaceable Units (CRUs) . . . . . . . . .27

Chapter 6. Notices . . . . . . . . . . . . . . . . . . .29

Export classification notice . . . . . . . . . . . . . . . . .30

Television output notice . . . . . . . . . . . . . . . . . .30

Trademarks . . . . . . . . . . . . . . . . . . . . . .30

Power cord notice . . . . . . . . . . . . . . . . . . . .31

© Copyright Lenovo 2005, 2008 iii

iv Safety and Warranty Guide

Chapter 1. Important safety information

Note

Please read important safety information first.

This information can help you safely use your hardware product. Follow and

retain all information included with your hardware. The information in this
document does not alter the terms of your purchase agreement or the Lenovo
Limited Warranty. For more information, refer to Chapter 3, “Lenovo Limited
Warranty,” on page 15.

Customer safety is important. Our products are developed to be safe and
effective. However, power cords and other features can create potential safety
risks that can result in physical injury or property damage, especially if
misused. To reduce these risks, follow the instructions included with your
product, observe all warnings on the product and in the operating instructions,
and review the information included in this document carefully. By carefully
following the information contained in this document and provided with your
product, you can help protect yourself from hazards and create a safer work
environment.

®

Note: Computer products contain a coin-sized internal battery that provides
power to the system clock even when the computer is unplugged, so the
battery information applies to all computer products.

Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product
damage is serious enough that the product should not be used again until it
has been inspected and, if necessary, repaired by an authorized service
provider.

As with any electronic device, pay close attention to the product when it is
turned on. On very rare occasions, you might notice an odor or see a puff of
smoke or sparks vent from your product. Or you might hear sounds like
popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner. Or,
they might indicate a potential safety issue. However, do not take risks or
attempt to diagnose the situation yourself. Contact the Customer Support
Center for further guidance. For a list of Service and Support phone
numbers, see Chapter 4, “Worldwide telephone list,” on page 23.

Frequently inspect your product and its components for damage, wear, or
signs of danger. If you have any questions about the condition of a

© Copyright Lenovo 2005, 2008 1

component, do not use the product. Contact the Customer Support Center or
the product manufacturer for instructions on how to inspect the product and
have it repaired, if necessary.

In the unlikely event that you notice any of the following conditions, or if
you have any safety concerns with your product, stop using the product and
unplug it from the power source and telecommunication lines until you can
speak to the Customer Support Center for further guidance.

v Power cords, plugs, extension cords, surge protectors, or power supplies that

are cracked, broken, or damaged.

v Signs of overheating, smoke, sparks, or fire.

v Damage to a battery (such as cracks, dents, or creases), discharge from a

battery, or a buildup of foreign substances on the battery.

v A cracking, hissing, or popping sound, or strong odor that comes from the

product.

v Signs that liquid has been spilled or an object has fallen onto the product or

the power cord.

v The product or power adapter has been exposed to water.

v The product has been dropped or damaged in any way.

v The product does not operate normally when you follow the operating

instructions.

If you notice these conditions with a product (such as an extension cord)

Note:

that is not manufactured for or by Lenovo, stop using that product until you
can contact the product manufacturer for further instructions, or until you get
a suitable replacement.

General safety guidelines

Always observe the following precautions to reduce the risk of injury and
property damage.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the
Customer Support Center or your documentation. Only use a service provider
who is approved to repair your particular product.

Note: Some parts can be upgraded or replaced by the customer. Upgrades
typically are referred to as options. Replacement parts approved for customer
installation are referred to as Customer Replaceable Units, or CRUs. Lenovo
provides documentation with instructions when it is appropriate for customers
to install options or replace CRUs. Yo u must closely follow all instructions
when installing or replacing parts. The Off state of a power indicator does not
necessarily mean that voltage levels inside a product are zero. Before you

2 Safety and Warranty Guide

remove the covers from a product equipped with an ac power cord, always
make sure that the power is turned off and that the product is unplugged from
any power source. For more information on CRUs, refer to the Hardware
Installation and Replacement Guide for this product. If you have any questions or
concerns, contact the Customer Support Center.

Although there are no moving parts in your product after the power cord has
been disconnected, the following warnings are required for your safety.

Danger

Hazardous moving parts. Keep fingers and other body parts away.

Caution

Before replacing any CRUs, turn off the product and wait three to five

minutes to let the product cool before opening the cover.

Static electricity prevention

Static electricity, although harmless to you, can seriously damage components
and options. Improper handling of static-sensitive parts can cause damage to
the part. When you unpack an option or CRU, do not open the
static-protective package containing the part until the instructions direct you to
install it.

When you handle options or CRUs, or perform any work inside the product,
take the following precautions to avoid static-electricity damage:

v Limit your movement. Movement can cause static electricity to build up

around you.

v Always handle components carefully. Handle adapters, memory modules,

and other circuit boards by the edges. Never touch exposed circuitry.

Chapter 1. Important safety information 3

v Prevent others from touching components.

v When you install a static-sensitive option or CRU, touch the static-protective

package containing the part to a metal expansion-slot cover or other
unpainted metal surface on the product for at least two seconds. This
reduces static electricity in the package and your body.

v When possible, remove the static-sensitive part from the static-protective

packaging and install the part without setting it down. When this is not
possible, place the static-protective packaging on a smooth, level surface and
place the part on it.

v Do not place the part on the product cover or other metal surface.

Power cords

Use only the power cords supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H05VV-F,
3G, 0.75 mm2, or better. For other countries, the suitable types shall be used
accordingly.

Always route power cords so that they do not block ventilation openings and
will not be walked on, tripped over, or pinched by objects.

Protect power cords from liquids. For instance, do not leave your power cord
near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers.
Liquids can cause a short circuit, particularly if the power cord has been
stressed by misuse. Liquids also can cause gradual corrosion of power cord
terminals, which can eventually result in overheating.

Always connect power cords and signal cables in the correct order and ensure
that all power cord connectors are securely and completely plugged into
receptacles.

Do not use any power cords where the electrical contacts on either end show
signs of corrosion or overheating or where the power cord appears to have
been damaged in any way.

Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies,
and power strips that you use are rated to handle the electrical requirements of
the product. Never overload these devices. If power strips are used, the load
should not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.

4 Safety and Warranty Guide

Plugs and outlets

If a receptacle (power outlet) that you intend to use with your product appears
to be damaged or corroded, do not use the outlet until it is replaced by a
qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the
manufacturer to obtain a replacement.

Do not share an electrical outlet with other appliances that draw large amounts
of electricity; otherwise, unstable voltage might damage your product, data, or
attached devices.

This product is equipped with a three-pronged plug. This plug fits only into a
grounded electrical outlet. This is a safety feature. Do not defeat this safety
feature by trying to insert it into a non-grounded outlet. If you cannot insert
the plug into the outlet, contact an electrician for an approved outlet adapter
or to replace the outlet with one that enables this safety feature. Never
overload an electrical outlet. The overall system load should not exceed 80
percent of the branch circuit rating. Consult an electrician for more information
if you have questions about power loads and branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in a way
that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the
product you are installing.

Carefully connect and disconnect the equipment from the electrical outlet.

External devices

Do not connect or disconnect any external device cables other than USB and
1394 cables while the power is on; otherwise, you might damage your product.
To avoid possible damage to attached devices, wait at least five seconds after
the product is shut down to disconnect external devices.

Batteries

All computer devices manufactured by Lenovo contain a non-rechargeable coin
cell battery to provide power to the system clock. In addition, many mobile
products, such as notebook computers, utilize a rechargeable battery pack to
provide system power when in portable mode. Batteries supplied by Lenovo
for use with your product have been tested for compatibility and should only
be replaced with approved parts.

Chapter 1. Important safety information 5

Never attempt to open or service any battery. Do not crush, puncture, or
incinerate batteries or short circuit the metal contacts. Do not expose the
battery to water or other liquids. Only recharge the battery pack strictly
according to instructions included in the product documentation.

Battery abuse or mishandling can cause the battery to overheat, which can
cause gasses or flame to “vent” from the battery pack or coin cell. If your
battery is damaged, or if you notice any discharge from your battery or the
buildup of foreign materials on the battery leads, stop using the battery and
obtain a replacement from the battery manufacturer.

Batteries can degrade when they are left unused for long periods of time. For
some rechargeable batteries (particularly Lithium Ion batteries), leaving a
battery unused in a discharged state could increase the risk of a battery short
circuit, which could shorten the life of the battery and can also pose a safety
hazard. Do not let rechargeable Lithium-Ion batteries completely discharge or
store these batteries in a discharged state.

Heat and product ventilation

Some products can generate heat when turned on and when batteries are
charging. Always follow these basic precautions:

v Do not leave your product in contact with your lap or any part of your body

for an extended period when the products are functioning or when the
battery is charging. Your product may produce some heat during normal
operation. Extended contact with the body could cause discomfort or,
potentially, a skin burn.

v Do not charge the battery or operate your product near flammable materials

or in explosive environments.

v Ventilation slots, fans, and heat sinks are provided with the product for

safety, comfort, and reliable operation. These features might inadvertently
become blocked by placing the product on a bed, sofa, carpet, or other
flexible surface. Never block, cover, or disable these features.

your product for dust accumulation at least once every three months.

Inspect
Before inspecting your product, turn off the power and unplug the power cord
from the electrical outlet; then remove any dust from vents and perforations in
the bezel. If you notice external dust accumulation, then examine and remove
dust from the inside of the product including heat sink inlet fins, power
supply vents, and fans. Always turn off and unplug the product before
opening the cover. If possible, avoid operating your product within 2 feet of
high-traffic areas. If you must operate your product in or near a high-traffic
area, inspect and, if necessary, clean your product more frequently.

For your safety and to maintain optimum product performance, always follow
these basic precautions:

6 Safety and Warranty Guide

v Keep the cover closed whenever the product is plugged in.

v Regularly inspect the outside of the product for dust accumulation.

v Remove dust from vents and any perforations in the bezel. More frequent

cleanings might be required for products in dusty or high-traffic areas.

v Do not restrict or block any ventilation openings.

v Do not store or operate your product inside furniture, as this might increase

the risk of overheating.

v Airflow temperatures into the product should not exceed 35° C (95° F).

v Do not use non-desktop air filtration devices.

Operating environment

The optimal environment in which to use your product is 10°C-35°C
(50°F-95°F) with humidity ranging between 35% and 80%. If your product is
stored or transported in temperatures less than 10°C (50°F), allow the cold
product to rise slowly to an optimal operating temperature of 10°C-35°C
(50°F-95°F) before use. This process could take two hours in extreme
conditions. Failure to allow your product to rise to an optimal operating
temperature before use could result in irreparable damage to your product.

If possible, place your product in a well-ventilated and dry area without direct
exposure to sunshine.

Keep electrical appliances such as an electric fan, radio, high-powered
speakers, air conditioner, and microwave oven away from your product
because the strong magnetic fields generated by these appliances can damage
the data on the hard disk drive.

Do not place any beverages on top of or beside the product or other attached
devices. If liquid is spilled on or in the product or an attached device, a short
circuit or other damage might occur.

Do not eat or smoke over your product. Particles that fall into your product
can cause damage.

Rack installation statements

The following statements refer to the instructions in the Rail Kit Installation
Guide.

v Elevated operation ambient - if installed in a closed or multi-unit rack

assembly, the operating ambient temperature of the rack environment may
be greater than room ambient. Therefore, consideration should be given to
installing the equipment in an environment compatible with the maximum
ambient temperature (Tma) specified by the manufacturer.

Chapter 1. Important safety information 7

v Reduced air flow - installation of the equipment in a rack should be such

that the amount of air flow required for safe operation of the equipment is
not compromised.

v Mechanical loading - mounting of the equipment in the rack should be such

that a hazardous condition is not achieved due to uneven mechanical
loading.

v Circuit overloading - Consideration should be given to the connection of the

equipment to the supply circuit and the effect that overloading of the circuits
might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when
addressing this concern.

v Reliable earthing - reliable earthing of rack-mounted equipment should be

maintained. Particular attention should be given to supply connections other
than direct connections to the branch circuit (e.g. use of power strips).

Electrical current safety information

Danger
Electrical current from power, telephone, and communication cables is
hazardous.

To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

8 Safety and Warranty Guide

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

5. Turn device ON.

Lithium battery notice

Caution

Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin cell battery, use only the same or an

equivalent type that is recommended by the manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble

Dispose

of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

Perchlorate material: Special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Modem safety information

Caution
To reduce the risk of fire, use only No. 26 AWG or larger (for example,
No. 24 AWG) telecommunication line cord listed by Underwriters
Laboratories (UL) or certified by the Canadian Standards Association
(CSA).

To reduce the risk of fire, electrical shock, or injury when using telephone

equipment, always follow basic safety precautions, such as:

v Never install telephone wiring during a lightning storm.

Chapter 1. Important safety information 9

v Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locations.

v Never touch uninsulated telephone wires or terminals unless the telephone

line has been disconnected at the network interface.

v Use caution when installing or modifying telephone lines.

v Avoid using a telephone (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lightning.

v Do not use the telephone to report a gas leak in the vicinity of the leak.

Laser compliance statement

Some product models are equipped from the factory with a CD or DVD drive.
CD and DVD drives are also sold separately as options. CD and DVD drives
are laser products. These drives are certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21 Code of
Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, these drives are certified to conform to the requirements of the
International Electrotechnical Commission (IEC) 60825-1 and CENELEC EN 60
825-1 for Class 1 laser products.

When a CD or DVD drive is installed, note the following handling instructions.

Caution
Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.

Do not remove the drive covers. Removing the covers of the CD or DVD

drive could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the CD or DVD drive.

Some CD and DVD drives contain an embedded Class 3A or Class 3B laser
diode. Note the following statement.

Danger
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.

10 Safety and Warranty Guide

Power supply statement

Never remove the cover on a power supply or any part that has the following
label attached.

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.

Data safety

Do not delete unknown files or change the name of files or directories that
were not created by you; otherwise, your product software might fail to work.

Be aware that accessing network resources can leave your computer vulnerable
to computer viruses, hackers, spyware, and other malicious activities that
might damage your computer, software, or data. It is your responsibility to
ensure that you have adequate protection in the form of firewalls, antivirus
software, and anti-spyware software and keep this software up to date.

Cleaning and maintenance

Keep your product and workspace clean. Shut down the product and then
disconnect the power cord before cleaning the product. Do not spray any
liquid detergent directly on the product or use any detergent containing
flammable material to clean the product. Spray the detergent on a soft cloth
and then wipe the product surfaces.

Chapter 1. Important safety information 11

12 Safety and Warranty Guide

Chapter 2. Information resources

After you have set up your product, you can use the information in this
chapter to access useful resources relating to your computing needs.

www.lenovo.com

The Lenovo Web site (www.lenovo.com) provides an extensive amount of
information and services to help you buy, upgrade, and maintain your
product. You can access the most up-to-date information for your product on
the Lenovo Web site. From the www.lenovo.com Web site, you can also:

v Purchase additional services, custom installations, and accessories for your

product.

v Purchase upgrades and extended hardware repair services.

v Download software updates for your product.

v Access the online manuals for your products.

v Access the Lenovo Limited Warranty.

v Access troubleshooting and support information for your product model and

other supported products.

v Find the service and support phone number for your country or region.

v Find a service provider located near you.

Recording your product information

Recording information about your product can be helpful if you ever need to
have your product serviced. The service technician will probably ask you for
this information.

The machine type, model, and serial number are labeled on your product. Use
the following table to record this information.

Product name ______________________________________________

Machine type and model ______________________________________________

Serial number (S/N) ______________________________________________

Date of purchase ______________________________________________

© Copyright Lenovo 2005, 2008 13

You can register your product over the Internet at the following Web site:

http://www.lenovo.com/register

When you register your product, you will receive the following benefits:

v Faster service when you call for help

v Automatic notification of free software and special promotional offers

14 Safety and Warranty Guide

Chapter 3. Lenovo Limited Warranty

L505-0010-01 04/2008

This Lenovo Limited Warranty applies only to Lenovo branded hardware
products you purchased for your own use and not for resale. This Lenovo
Limited Warranty is available in other languages at www.lenovo.com/
warranty.

What this Warranty Covers

Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use during the warranty
period. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs you
otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled ″Warranty

Information.″

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT,
SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW
AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON
DURATION MAY NOT APPLY TO YOU.

How to Obtain Warranty Service

If the product does not function as warranted during the warranty period, you
may obtain warranty service by contacting Lenovo or an approved service
provider. Each of them is referred to as a ″Service Provider.″ A list of Service
Providers and their telephone numbers is available at www.lenovo.com/
support/phone.

Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for location-specific information.

© Copyright Lenovo 2005, 2008 15

What Your Service Provider Will Do to Correct Problems

When you contact a Service Provider, you must follow the problem
determination and resolution procedures specified.

Your Service Provider will attempt to diagnose and resolve your problem over
the telephone, e-mail, or through remote assistance. Your Service Provider may
direct you to download and install designated software updates.

Some problems can be resolved with a replacement part that you can install
yourself called a ″Customer Replaceable Unit″ or ″CRU.″ If so, your Service
Provider will ship the CRU to you for you to install.

If your problem cannot be resolved over the telephone or remotely, through
your application of software updates or the installation of a CRU by you, your
Service Provider will arrange for service under the type of warranty service
designated for the product under the section titled ″Warranty Information.″

If your Service Provider determines that it is unable to repair your product,
your Service Provider will replace it with one that is at least functionally
equivalent.

If your Service Provider determines that it is unable to either repair or replace
your product, your sole remedy is to return the product to your place of
purchase or to Lenovo for a refund of your purchase price.

Replacement of a Product or Part

When the warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided
by Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.

Before your Service Provider replaces a product or part, you agree to:

1. remove all features, parts, options, alterations, and attachments not under

warranty service;

2. ensure that the product or part is free of any legal obligations or

restrictions that prevent its replacement; and

3. obtain authorization from the owner to have your Service Provider service

a product or part if you do not own it.

16 Safety and Warranty Guide

Your Additional Responsibilities

Where applicable, before service is provided, you agree to:

1. follow the service request procedures that your Service Provider specifies;

2. backup or secure all programs and data contained in the product;

3. provide your Service Provider with all system keys or passwords and

sufficient, free, and safe access to your facilities to perform service; and

4. ensure that all information about identified or identifiable individuals

(″Personal Data″) is deleted from the product or that, with respect to any
Personal Data that you did not delete, you are in compliance with all
applicable laws.

Use of Personal Information

If you obtain service under this warranty, Lenovo will store, use, and process
information about your warranty service and your contact information,
including name, phone numbers, address, and e-mail address. Lenovo will use
this information to perform service under this warranty and to improve our
business relationship with you. We may contact you to inquire about your
satisfaction regarding our warranty service or to notify you about any product
recalls or safety issues. In accomplishing these purposes, we may transfer your
information to any country where we do business and may provide it to
entities acting on our behalf. We may also disclose it where required by law.

What this Warranty Does not Cover

This warranty does not cover the following:

v uninterrupted or error-free operation of a product;
v loss of, or damage to, your data;
v any software programs, whether provided with the product or installed

subsequently;

v failure or damage resulting from misuse, accident, modification, unsuitable

physical or operating environment, natural disasters, power surges, or
improper maintenance by you;

v damage caused by a non-authorized service provider;
v failure of, or damage caused by, any third party products, including those

that Lenovo may provide or integrate into the Lenovo product at your
request; and

v any technical or other support, such as assistance with ″how-to″ questions

and those regarding product set-up and installation.

warranty is voided by removal or alteration of identification labels on the

This
product or its parts.

Chapter 3. Lenovo Limited Warranty 17

Limitation of Liability

Lenovo is responsible for loss or damage to your product only while it is: 1) in
your Service Provider’s possession; or 2) in transit in those cases where the
Service Provider is responsible for the transportation.

Neither Lenovo nor your Service Provider is responsible for any of your data
including confidential, proprietary, or personal data contained in a product.
You should remove and/or backup all such information from the product prior
to its service or return.

Circumstances may arise where, because of a default on Lenovo’s part or other
liability, you may be entitled to recover damages from Lenovo. In each such
instance, regardless of the basis of your claim against Lenovo (including
breach, negligence, misrepresentation, or other contract or tort claim), except
and to the extent that liability cannot be waived or limited by applicable laws,
Lenovo shall not be liable for more than the amount of actual direct damages
suffered by you, up to the amount you paid for the product. This limit does
not apply to damages for bodily injury (including death) and damage to real
property or tangible personal property for which Lenovo is liable under law.

This limit also applies to Lenovo’s suppliers, resellers, and your Service
Provider. It is the maximum amount for which Lenovo, its suppliers, resellers,
and your Service Provider are collectively responsible.

UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS,
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE
TO YOUR DATA ; OR 3) SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS
REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES
OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Dispute Resolution

If you acquired the product in Cambodia, Indonesia, Philippines, Vietnam or
Sri Lanka, disputes arising out of or in connection with this warranty shall be

finally settled by arbitration held in Singapore and this warranty shall be
governed, construed and enforced in accordance with the laws of Singapore,
without regard to conflict of laws. If you acquired the product in India,
disputes arising out of or in connection with this warranty shall be finally
settled by arbitration held in Bangalore, India. Arbitration in Singapore shall be
held in accordance with the Arbitration Rules of Singapore International

18 Safety and Warranty Guide

Arbitration Center (″SIAC Rules″) then in effect. Arbitration in India shall be
held in accordance with the laws of India then in effect. The arbitration award
shall be final and binding on the parties without appeal. Any award shall be in
writing and set forth the findings of fact and the conclusions of law. All
arbitration proceedings, including all documents presented in such
proceedings, shall be conducted in the English language, and the English
language version of this warranty prevails over any other language version in
such proceedings.

Other Rights

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY HAVE OTHER RIGHTS WHICH VA RY FROM STATE TO S TATE OR
JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE OTHER
RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL
LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT
CANNOT BE WAIVED OR LIMITED BY CONTRACT.

European Economic Area (EEA)

Customers in the EEA may contact Lenovo at the following address: EMEA
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851
01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware
products purchased in EEA countries may be obtained in any EEA country in
which the product has been announced and made available by Lenovo.

Warranty Information

Machine Type

8332 United States,

If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your call,
parts availability, and other factors.

A warranty period of three (3) years on parts and one (1) year on labor means
that Lenovo will provide warranty service without charge for:

Country or Region

of Purchase Warranty Period

Parts and labor - 3
Canada,
Europe/Middle
East/Africa, New

years

site next

On

business day
Zealand, Australia,
Japan

Chapter 3. Lenovo Limited Warranty 19

Type of Warranty

Service

1 and 2

a. parts and labor during the first year of the warranty period (or a longer
period as required by law); and

b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor provided
in performance of the repair or replacement in the second and third years of
the warranty period.

Types of Warranty Service

1. Customer Replaceable Unit (″CRU″) Service

Under CRU Service, your Service Provider will ship CRUs to you for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request.
CRUs that are easily installed by you are called Self-service CRUs, while
Optional-service CRUs may require some technical skill and tools. Installation
of Self-service CRUs is your responsibility. Yo u may request that a Service
Provider install Optional-service CRUs under one of the other types of
warranty service designated for your product. An optional service offering may
be available for purchase from Lenovo to have Lenovo install Self-service
CRUs for you. Yo u may find a list of CRUs and their designation in the
publication that ships with your product or at www.lenovocom/CRUs. The
requirement to return a defective CRU, if any, will be specified in the materials
shipped with a replacement CRU. When return is required: 1) return
instructions, a prepaid return shipping label, and a container will be included
with the replacement CRU; and 2) you may be charged for the replacement
CRU if your Service Provider does not receive the defective CRU within thirty
(30) days of your receipt of the replacement.

2. On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the
product at your location. You must provide a suitable working area to allow
disassembly and reassembly of the Lenovo product. For some products, certain
repairs may require your Service Provider to send the product to a designated
service center.

3. Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at
a designated service center, with shipping arranged by your Service Provider.
You are responsible for disconnecting the product. A shipping container will be
provided to you for you to return your product to a designated service center.

20 Safety and Warranty Guide

A courier will pick up your product and deliver it to the designated service
center. Following its repair or exchange, the service center will arrange the
return delivery of the product to you.

4. Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or
exchanged at a designated service center, with delivery or shipping arranged
by you. You are responsible to deliver or mail, as your Service Provider
specifies, (prepaid by you unless specified otherwise) the product, suitably
packaged to a designated location. After the product has been repaired or
exchanged, it will be made available for your collection. Failure to collect the
product may result in your Service Provider disposing of the product as it sees
fit. For Mail-in Service, the product will be returned to you at Lenovo’s
expense, unless your Service Provider specifies otherwise.

5. Product Exchange Service

Under Product Exchange Service, Lenovo will ship a replacement product to
your location. You are responsible for its installation and verification of its
operation. The replacement product becomes your property in exchange for the
failed product, which becomes the property of Lenovo. Yo u must pack the
failed product in the shipping carton used to ship the replacement product and
return it to Lenovo. Transportation charges, both ways, are paid by Lenovo.
Failure to use the carton in which the replacement product was received may
result in your responsibility for damage to the failed product during shipment.
You may be charged for the replacement product if Lenovo does not receive
the failed product within thirty (30) days of your receipt of the replacement
product.

Chapter 3. Lenovo Limited Warranty 21

22 Safety and Warranty Guide

Chapter 4. Worldwide telephone list

The most up to date telephone list for Lenovo Support is always available on
www.lenovo.com/support.

Country or
Region Telephone Number

Africa Africa: [phone]

Argentina 0810-666-0011 (Spanish)

Australia 1300-880-917 (English)

Austria 01-211-454-610 (German)

Belgium 02-225-3611 (Dutch, French)

Bolivia 0800-10-0189 (Spanish)

Brazil Calls made from within the Sao Paulo region

Canada 1-800-426-7378 (English, French)

Chile 800-361-213

China
(Hong Kong
S.A.R.)

China
(Macau S.A.R.)

Colombia 1-800-912-3021 (Spanish)

Costa Rica 0-800-011-1029 (Spanish)

Croatia 0800-0426

Cyprus [phone]

Czech Republic [phone]

Denmark 7010-5150 (Danish)

Dominican
Republic

Ecuador 1-800-426911 (Spanish)

Egypt [phone]

El Salvador 800-6264 (Spanish)

South Africa: [phone] and 0800110756
Central Africa: Contact the nearest Lenovo
Business Partner

(11) 3889-8986
Calls made from outside the Sao Paulo region
0800-701-4815

Toll Free: 1-888-800-442-488 (Spanish)

8205-0333 (Cantonese, English, Mandarin)

795-9892 (Cantonese, English, Mandarin)

1-866-434-2080 (Spanish)

© Copyright Lenovo 2005, 2008 23

Country or
Region Telephone Number

Estonia [phone]

[phone]

Finland [phone] (Finnish)

France 0810-631-213 (French)

Germany 01805-004618 (German)

Greece [phone]

Guatemala 1800-624-0051 (Spanish)

Honduras Tegucigalpa: 232-4222

San Pedro Sula: 552-2234
(Spanish)

Hungary [phone] (Hungarian)

[phone]

India 1800-425-6666 (English)

Indonesia 021-5238 823 (English)

001-803-606-282 Local number only (Bahasa Indonesian)
[phone] (DID) (Bahasa Indonesian)

Ireland 01-881-1444 (English)

Israel [phone] (Hebrew, English)

Italy [phone] (Italian)

Japan 0120-03-5555 (Japanese)

Korea 1588-6782 (Korean)

Latvia [phone]

Lithuania [phone]

Luxembourg [phone] (French)

Malaysia 1800-88-1889 Local number only (English, Bahasa, Melayu)

[phone] (DID) (English, Bahasa, Melayu)

Malta [phone]

Mexico 001-866-434-2080 (Spanish)

Middle East [phone]

Netherlands 020-513-3939 (Dutch)

New Zealand 0800-777-217 (English)

Nicaragua 001-800-220-1830 (Spanish)

Norway 8152-1550 (Norwegian)

Panama 001-866-434-2080 (Toll Free)

206-6047
(Spanish)

Peru 0-800-50-866 (Spanish)

24 Safety and Warranty Guide

Country or
Region Telephone Number

Philippines 1800-1601-0033 Local number only (English, Filipino)

603-8315 6858 (DID) (English, Filipino)

Poland [phone] (Polski)

Portugal [phone] (Portuguese)

Romania [phone]

Russia [phone] Moscow (Russian)

8 800 200 6300 Toll-free (Russian)
(Russian)

Singapore 800-6011-343 Local number only (English)

[phone] DID (English)

Slovakia [phone]

Slovenia [phone] (Slovenian)

Spain 91-714-7830

90-110-0000
(Spanish)

Sri Lanka [phone]

[phone]
(English)

Sweden 077-117-1040 (Swedish)

Switzerland 0800-55-54-54 (German, French, Italian)

Taiwan 886-2-8723-9799

0800-000-700
(Mandarin)

Thailand 1800-060-066 Local number only

66-2273-4088
[phone] (DID)
(English, Thai)

Turkey 00800-4463-2041 (Turkish)

United Kingdom 08705-500-900 (English)

United States 1-800-426-7378 (English)

Uruguay 000-411-005-6649 (Spanish)

Venezuela 0-800-100-2011 (Spanish)

Vietnam For northern area and Hanoi City:

844 3 946 2000 / 844 3 942 6457
For southern area and Ho Chi Minh City:
848 3 829 5160 / 844 3 942 6457
(English, Vietnamese)

Chapter 4. Worldwide telephone list 25

26 Safety and Warranty Guide

Chapter 5. Customer Replaceable Units (CRUs)

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced
by the customer. There are two types of CRUs: self-service and optional-assist.
Self-service CRUs are easy to install, whereas optional-assist CRUs require
some technical skills and in some cases might require tools such as a
screwdriver. However, both self-service and optional-service CRUs are safe for
removal by the customer.

Customers are responsible for replacing all self-service CRUs. Optional-assist
CRUs can be removed and installed by customers or by a Lenovo service
technician during the warranty period.

The User Guide and Hardware Installation and Replacement Guide provide
instructions for replacing self-service and optional-assist CRUs. Refer to the
following tables to determine which publication contains the instructions you
need.

The publications are available on the Lenovo We b site at http://
www.lenovo.com.

Note: Only use computer parts provided by Lenovo. Refer to Chapter 3,
“Lenovo Limited Warranty,” on page 15 for warranty information about the
CRUs for your machine type.

List of Machine Types: 8332, 8333, 8334

Self-service CRUs

Memory X

Power Supply X X

System fans X

Hot swap hard disk drives X

CMOS battery X

SAS cable X

RAID card X

Ethernet card X

Optional-service CRUs

SAS expander board X

Boot drive backplane X

User Guide Hardware Installation and

Replacement Guide

© Copyright Lenovo 2005, 2008 27

28 Safety and Warranty Guide

Chapter 6. Notices

Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead. However, it is the
user’s responsibility to evaluate and verify the operation of any other product,
program, or service.

Lenovo may have patents or pending patent applications covering subject
matter described in this document. The furnishing of this document does not
give you any license to these patents. Yo u can send license inquiries, in
writing, to:

Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO

PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY

OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make
improvements and/or changes in the product(s) and/or the program(s)
described in this publication at any time without notice.

The products described in this document are not intended for use in
implantation or other life support applications where malfunction may result
in injury or death to persons. The information contained in this document does
not affect or change Lenovo product specifications or warranties. Nothing in
this document shall operate as an express or implied license or indemnity
under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments
and is presented as an illustration. The result obtained in other operating
environments may vary.

© Copyright Lenovo 2005, 2008 29

Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
Lenovo product, and use of those We b sites is at your own risk.

Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments
may vary significantly. Some measurements may have been made on
development-level systems and there is no guarantee that these measurements
will be the same on generally available systems. Furthermore, some
measurements may have been estimated through extrapolation. Actual results
may vary. Users of this document should verify the applicable data for their
specific environment.

Export classification notice

This product is subject to the United States Export Administration Regulations
(EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It
can be re-exported except to any of the embargoed countries in the EAR E1
country list.

Television output notice

The following notice applies to models that have the factory-installed
television-output feature.

This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights
owned by Macrovision Corporation and other rights owners. Use of this
copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only
unless otherwise authorized by Macrovision Corporation. Reverse engineering
or disassembly is prohibited.

Trademarks

Lenovo and the Lenovo logo are trademarks of Lenovo in the United States,
other countries, or both.

IBM is a trademark of International Business Machines Corporation in the
United States, other countries, or both.

30 Safety and Warranty Guide

Other company, product, or service names may be trademarks or service marks
of others.

Power cord notice

For your safety, Lenovo provides a power cord with a grounded attachment
plug to use with this product. To avoid electrical shock, always use the power
cord and plug with a properly grounded outlet.

Power cords provided by Lenovo in the United States and Canada are listed by
Underwriters Laboratories (UL) and certified by the Canadian Standards
Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a parallel blade,
grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the
appropriate safety approvals for the country in which the equipment will be
installed.

Power cords provided by Lenovo for a specific country or region are usually
available only in that country or region.

For units intended to be operated in Germany: The power cords shall be safety
approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other
countries, the suitable types shall be used accordingly.

Power cord part
numbers Used in these countries and regions

41R3184 (Longwell)
and 41R3185
(Volex)

United States

Chapter 6. Notices 31

32 Safety and Warranty Guide

Printed in USA