Lenovo C360 User Manual

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LenovoC360–365NTAll-In-One
ideaideaideaCentreidea
ComputerHardwareMaintenanceManual
MachineTypes:10147/F0AB[C360];10148/F0AC[C365]
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LenovoC360–365NTAll-In-OneComputer HardwareMaintenanceManual
MachineTypes:10147/F0AB[C360];10148/F0AC[C365]
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©CopyrightLenovo2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo. GS-35F-05925
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Contents
Chapter1.Aboutthismanual......1
ImportantSafetyInformation..........1
Chapter2.Safetyinformation......3
Generalsafety................3
Electricalsafety...............3
Safetyinspectionguide............5
Handlingelectrostaticdischarge-sensitive
devices..................5
Groundingrequirements............6
Safetynotices................6
Chapter3.Generalinformation.....9
Specifications................9
Chapter4.GeneralCheckout.....11
Chapter5.UsingtheSetupUtility...13
StartingtheLenovoBIOSSetupUtilityprogram.13
Viewingandchangingsettings........13
Usingpasswords..............13
Enablingordisablingadevice........15
Selectingastartupdevice..........16
ExitingtheLenovoBIOSSetupUtilityprogram..17
Chapter6.Symptom-to-FRUIndex..19
Harddiskdrivebooterror..........19
PowerSupplyProblems...........19
POSTerrorcodes.............20
Undeterminedproblems...........20
Chapter7.Replacinghardware....21
Generalinformation.............21
Replacingthekeyboardandmouse......22
Replacingtheadapter............22
Removingthestandbase..........24
Removingthefootcover...........24
Replacingamemorymodule.........25
Replacingtheharddiskdrive.........27
Replacingtheopticaldrive..........28
Removingthestandholder..........30
Removingthemiddlecover.........31
Replacingtheconverterboard........32
RemovingtheEMIcover...........33
ReplacingtheTVtunercard.........34
ReplacingtheWLANcard..........35
Replacingtheheat-sink...........36
Replacingthesystemfan..........37
Replacingthespeakersystem........38
Replacingthefrontcontrolboard.......39
Replacingthefrontindicatorboard.......40
Replacingthemotherboard..........41
Replacingthecamera............43
ReplacingtheLEDpanel...........44
Chapter8.Generalinformation....47
AdditionalServiceInformation........47
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Chapter1.Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforLenovoC360–365nonetouchAll-In-One computerslistedonthecover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputer products.
BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.
ThedescriptionoftheTV-tunercardinthismanualappliesonlytocomputerswithaTV-tunercardinstalled. ItdoesnotapplytocomputerswithoutaTV-tunercard.

ImportantSafetyInformation

BesuretoreadallCAUTIONandDANGERsectionsinthismanualbeforefollowinganyoftheinstructions.
VeuillezliretouteslesconsignesdetypeDANGERetA TTENTIONduprésentdocumentavantd’exécuter lesinstructions.
LesenSieunbedingtalleHinweisevomT yp“ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor SieirgendwelcheVorgängedurchführen
LeggereleistruzioniintrodottedaA TTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna qualsiasidelleistruzioni
Certifique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer umadasinstruções
Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir lasinstrucciones.
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Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:
•Keeptheareasaroundthecomputerclearandcleanduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallyacrossbothfeet.
3.Liftslowly.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare tooheavyforyou.
•Donotperformanyactionthatwouldcreateahazardforthecustomer,orwouldmakethecomputer unsafe.
•Beforeyoustartthecomputer,ensurethatotherservicerepresentativesandcustomerpersonnelarenot inapositionthatwouldcreateahazardforthem.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicingthe computer.
•Keepyourtoolcaseawayfromareasthatpeoplemaywalkthroughtoensureno-onetripsoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves arefastenedorrolledupaboveyourelbows.Ifyourhairislong,tieorfastenitback.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanon-conductiveclip, approximately8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing. Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reattachallcoverscorrectlybeforereturningthecomputertothecustomer.

Electricalsafety

CAUTION: Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.T oavoid personalinjuryorequipmentdamage,disconnectanyattachedpowercords,telecommunication cables,networkcables,andmodemcablesbeforeyouopenthecomputercovers,unlessinstructed otherwiseintheinstallationandconfigurationprocedures.
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Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershaverubber floormatsneartheirequipmentthatcontainsmallconductivefiberstodecreaseelectrostaticdischarge.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthecomputer,unplugthepowercord.Ifyoucannotunplugit,askthe customertopower-offtheelectricaloutletthatsuppliespowertothemachineandtolocktheelectrical outletintheoffposition.
•Ifyouneedtoworkonacomputerthathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback. Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule, youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein thesafetysectionsofthemaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolstoensuretheyaresafetouse.
•Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsarewetfloors, non-groundedpowerextensioncables,conditionsthatmaycauseorallowpowersurges,andmissing safetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thissurfaceis conductive,andtouchingalivecircuitcancausepersonalinjuryanddamagetothecomputer.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating positionsinacomputer:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
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–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentialhazardsposedbytheseproducts. Eachcomputer,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusersand servicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshouldbe usedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis inspectionguide.
Ifanyhazardsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeandwhetheryou cancontinuewithoutfirstresolvingtheproblem.
Considerthefollowingitemsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedasachecklist.Beginthecheckswiththepoweroff,and thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobvioushazards,suchasmetalfilings,contamination,waterorother liquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthecomputer,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Chapter2.Safetyinformation5
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•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeoplewhilehandlingthepart.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheACplugonAC-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices

TheCAUTIONandDANGERsafetynoticesinthissectionareprovidedinthelanguageofEnglish.
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration ofthisproductduringanelectricalstorm.
Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
Connectanyequipmentthatwillbeattachedtothisproducttoaproperlywiredoutlet.
Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
Disconnecttheattachedpowercords,telecommunicationscables,networkcables,andmodem
cablesbeforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand configurationprocedures.
Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or openingcoversonthisproductorattacheddevices.
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ToConnect
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
ToDisconnect
1.TurneverythingOFF.
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION: Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand canexplodeifnotproperlyused,handled,ordisposedof.
Donot:
•Throwintoorimmerseinwater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION: Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Thesediodesemitradiationwhenopen.Donotstareintothebeam,donotviewdirectlywith opticalinstruments,andavoiddirectexposuretothebeam.
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≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)
1
2
CAUTION: Usesafepracticeswhenlifting.
CAUTION: Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected fromthepowersource.
CAUTION: Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.
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Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallcomputermodelscoveredbythismanual.
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Thissectionliststhephysicalspecificationsforyourcomputer.
TypeLenovoC360–365
Thissectionliststhephysicalspecifications.
Environment
Airtemperature:
Operating:10°to35°C
Transit:-20°to55°C
Humidity:
Operating:35%to80%
Transit:20%to90%(40°C)
Altitude:86KPato106KPa
Electricalinput:
Inputvoltage:90V-264V(AC)
Inputfrequency:47Hz-63Hz
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Chapter4.GeneralCheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencemayhavebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,or formatting.Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyanapplication,theoperatingsystem,or both.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftwarepackage.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes.
•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6.
Ifyoudidreceivethecorrectresponse,proceedtostep7.
6.Ifoneofthefollowinghappens,followtheinstructiongiven:
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes” .
•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.
7.Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
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Chapter5.UsingtheSetupUtility

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar settingsintheSetupUtilityprogram.

StartingtheLenovoBIOSSetupUtilityprogram

TostarttheLenovoBIOSSetupUtilityprogram,dothefollowing:
1.Ifyourcomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemand turnoffthecomputer.
2.PressandholdtheF1keythenturnonthecomputer.WhentheLenovoBIOSSetupUtilityprogramis displayed,releasetheF1key.
Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogrammenu willnotbedisplayeduntilyoutypeyourpassword.Formoreinformation,see“Usingpasswords.”

Viewingandchangingsettings

SystemconfigurationoptionsarelistedintheLenovoBIOSSetupUtilityprogrammenu.Tovieworchange settings,see“StartingtheSetupUtilityprogram.”
YoumustusethekeyboardwhenusingtheLenovoBIOSSetupUtilitymenu.Thekeysusedtoperform varioustasksaredisplayedonthebottomofeachscreen.

Usingpasswords

YoucanusetheLenovoBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedpersons fromgainingaccesstoyourcomputeranddata.See“StartingtheSetupUtilityprogram. ”Thefollowing typesofpasswordsareavailable:
•AdministratorPassword
•Power-OnPassword
Youdonothavetosetanypasswordstouseyourcomputer.However,ifyoudecidetosetpasswords,read thefollowingsections.
Passwordconsiderations
Apasswordcanbeanycombinationoflettersandnumbersupto16characters(a-zand0-9).Forsecurity reasons,itisagoodideatouseastrongpasswordthatcannotbeeasilycompromised.Wesuggestthat passwordsshouldfollowtheserules:
•Forastrongpassword,use7-16charactersandamixoflettersandnumbers.
•Donotuseyournameoryourusername.
•Donotuseacommonwordoracommonname.
•Usesomethingsignificantlydifferentfromyourpreviouspassword.
Attention:AdministratorandPower-Onpasswordsarenotcasesensitive.
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AdministratorPassword
SettinganAdministratorPassworddetersunauthorizedpersonsfromchangingconfigurationsettings.You mightwanttosetanAdministratorPasswordifyouareresponsibleformaintainingthesettingsofseveral computers.
AfteryousetanAdministratorPassword,apasswordpromptisdisplayedeverytimeyouaccesstheLenovo BIOSSetupUtilityprogram.
IfboththeAdministratorandPower-OnPasswordareset,youcantypeeitherpassword.However,youmust useyourAdministratorPasswordtochangeanyconfigurationsettings.
Setting,changing,ordeletinganAdministratorpassword
TosetanAdministratorPassword,dothefollowing:
Note:Apasswordcanbeanycombinationoflettersandnumbersupto16characters(a-zand0-9).For moreinformation,see“Passwordconsiderations”onpage13.
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on page13).
2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.TypethepasswordthenpresstheEnterkey.
4.Re-typethepasswordtoconfirm,thenpresstheEnterkey.Ifyoutypedthepasswordcorrectly, thepasswordwillbeinstalled.
TochangeanAdministratorPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on page13).
2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordthenpresstheEnterkey.
4.T ypethenewpassword,thenpresstheEnterkey.Re-typethepasswordtoconfirmthenewpassword. Ifyoutypedthenewpasswordcorrectly,thenewpasswordwillbeinstalled.ASetupNoticedconfirming thatchangeshavebeensavedwillbedisplayed.
TodeleteapreviouslysetAdministratorPassword,dothefollowing:
1.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
2.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordandpresstheEnterkey.
3.T odeleteanAdministratorPassword,leaveeachnewpasswordlineitemblank,thenpresstheEnter key.ASetupNoticeconfirmingthatchangeshavebeensavedwillbedisplayed.
4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
5.SelectSavechangesandExitfromthemenu.
Power-OnPassword
WhenaPower-OnPasswordisset,youcannotstarttheLenovoBIOSSetupUtilityprogramuntilavalid passwordistypedfromthekeyboard.
Setting,changing,ordeletingaPower-OnPassword
Note:Apasswordcanbeanycombinationoflettersandnumbersupto16characters(a-zand0-9).
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TosetaPower-OnPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on page13.)
2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.Typethepassword,thenpresstheEnterkey.
4.Re-typethepasswordtoconfirm.Ifyoutypedthepasswordcorrectly,thepasswordwillbeinstalled.
TochangeaPower-OnPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on page13.)
2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordthenpresstheEnterkey.
4.T ypethenewpassword,thenpresstheEnterkey.Re-typethepasswordtoconfirmthenewpassword. Ifyoutypedthenewpasswordcorrectly,thenewpasswordwillbeinstalled.ASetupNoticedconfirming thatchangeshavebeensavedwillbedisplayed.
TodeleteapreviouslysetPower-OnPassword,dothefollowing:
1.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
2.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordandpresstheEnterkey.
3.T odeletethePower-OnPassword,leaveeachnewpasswordlineitemblank,thenpressEnter.ASetup Noticeconfirmingthatchangeshavebeensavedwillbedisplayed.
4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
5.SelectSavechangesandExitfromthemenu.

Enablingordisablingadevice

TheDevicesoptionsisusedtoenableordisableuseraccesstothefollowingdevices:
USBFunctionsSelectwhethertoenableordisableUSB(UniversalSerial
Bus)functions.Ifthefunctionsaredisabled,noUSB devicescanbeused.
SATAMode
OnboardAudioControllerSelectwhethertoenableordisabletheOnboard
OnboardEthernetControllerorLANBootAgentSelectwhethertoenableordisabletheOnboardEthernet
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage13).
2.FromtheSetupUtilityprogrammenu,selectDevices.
3.Selectanoptionasfollows:
WhenthisfeatureissettoDisabled,alldevices connectedtotheSATAconnectors(e.g.harddiskdrives ortheopticaldiskdrive)aredisabledandcannotbe accessed.
AudioController.WhenthisfeatureissettoDisabled alldevicesconnectedtotheaudioconnectors(e.g. headphonesoramicrophone)aredisabledandcannot beused.
Controller,orselectwhethertoenableordisableload onboardPXE(PrebootExecutionEnvironment).
SelectUSBSetup,presstheEnterkey,thenselectUSBFunctions.
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SelectA TADeviceSetup,presstheEnterkey,thenselectSAT AMode.
SelectAudioSetup,presstheEnterkey,thenselectOnboardAudioController.
SelectNetworkSetup,presstheEnterkey,thenselectOnboardEthernetSupportorLANBoot Agent.
4.SelectDisabledorEnabledandpresstheEnterkey.
5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
6.SelectSavechangesandExitfromthemenu.
Notes:
a.Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.
b.SelectIDE/AHCIMode:DevicedriversupportisrequiredforACHI.Dependingonhowtheharddisk
imagewasinstalled,changingthissettingmaypreventthesystemfrombooting.

Selectingastartupdevice

IfyourcomputerdoesnotbootfromadevicesuchastheCD/DVD-ROMdrivediskorharddiskasexpected, followoneoftheproceduresbelow.
Selectingatemporarystartupdevice
Usethisproceduretostartupfromanybootdevice.
Note:NotallCDs,DVDsorharddiskdrivesarebootable.
1.T urnoffyourcomputer.
2.PressandholdtheF12keythenturnonthecomputer.WhentheStartupDeviceMenuappears, releasetheF12key.
Note:IftheStartupDeviceMenudoesnotdisplayusingthesesteps,repeatedlypressandreleasethe F12keyratherthankeepingitpressedwhenturningonthecomputer.
3.Use↑and↓arrowstoselectthedesiredstartupdevicefromtheStartupDeviceMenuandpress theEnterkeytobegin.
Note:SelectingastartupdevicefromtheStartupDeviceMenudoesnotpermanentlychangethe startupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on page13).
2.FromtheLenovoBIOSSetupUtilityprogrammainmenu,selecttheStartupoption.
3.PresstheEnterkey,andselectthedevicesforthePrimaryBootSequence.Readtheinformation displayedontherightsideofthescreen.
4.Use↑and↓arrowstoselectadevice.Usethe<+>or<->keystomoveadeviceupordown.Usethe
<×>keytoexcludethedevicefromorincludethedeviceinthebootsequence.
5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
6.SelectSavechangesandExitfromthemenu.
Notes:
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a.Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.
b.Ifyouhavechangedthesesettingsandwanttoreturntothedefaultsettings,selectLoadOptimal
Defaultsfromthemenu.

ExitingtheLenovoBIOSSetupUtilityprogram

Afteryoufinishviewingorchangingsettings,presstheEsckeytoreturntotheLenovoBIOSSetupUtility programmainmenu.Y oumighthavetopresstheEsckeyseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,selectSavechangesandExitfromthemenu.WhentheSave& resetwindowshows,selecttheY esbutton,andthenpresstheEnterkeytoexittheLenovoBIOS SetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.Whenthe ResetWithoutSavingwindowshows,selecttheYesbutton,andthenpresstheEnterkeytoexitthe LenovoBIOSSetupUtilityprogram.
Chapter5.UsingtheSetupUtility17
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18LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
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Chapter6.Symptom-to-FRUIndex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst. AlwaysbeginwithChapter4,“GeneralCheckout,”onpage11.Thisindexcanalsobeusedtohelpyou decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem usingthisindex,goto“Undeterminedproblems”onpage20.
Notes:
•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.
•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatestbutdid receiveaPOSTerrormessage,diagnosethePOSTerrormessagefirst.
•Ifyoudidnotreceiveanyerrormessagelookforadescriptionofyourerrorsymptomsinthefirstpartof thisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanbecausedbythefollowing.
Error
Thestartupdriveisnotincludedinthebootsequence configuration.
Nooperatingsystemisinstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestartupdriveiscorrupted.
Thedriveisdefective.
FRU/Action
Checktheconfigurationandensurethestartupdriveis inthebootsequence.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk drive.
2.Usetheoperatingsystemtoformattheharddisk drive.
Replacetheharddiskdrive.

PowerSupplyProblems

Followtheseproceduresifyoususpectthereisapowersupplyproblem.
Check/VerifyFRU/Action
Checkthatthefollowingareproperlyinstalled:
•PowerCord
•On/OffSwitchconnector
•SystemBoardPowerSupplyconnectors
•Microprocessorconnections
Checkthepowercord.PowerCord
Checkthepower-onswitch.Power-onSwitch
Reseatconnectors
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POSTerrorcodes

Eachtimeyouturnthecomputeron,itperformsaseriesofteststocheckthatthesystemisoperating correctlyandthatcertainoptionsareset.ThisseriesoftestsiscalledthePower-OnSelf-T est,orPOST. POSTdoesthefollowing:
•Checkssomebasicmotherboardoperations
•Checksthatthememoryisworkingcorrectly
•Startsvideooperations
•Verifiesthatthebootdriveisworking
POSTErrorMessageDescription/Action
Keyboarderror
RebootandSelectproperBootdeviceorInsertBoot MediainselectedBootdevice
Cannotinitializethekeyboard.Makesurethekeyboard isproperlyconnectedtothecomputerandthatnokeys areheldpressedduringPOST .T opurposelyconfigure thecomputerwithoutakeyboard,selectKeyboardless operationinStartupandsettheoptiontoEnabled.The BIOSthenignoresthemissingkeyboardduringPOST.
TheBIOSwasunabletofindasuitablebootdevice.Make surethebootdriveisproperlyconnectedtothecomputer. Makesureyouhavebootablemediainthebootdevice.

Undeterminedproblems

1.Power-offthecomputer.
2.Removeordisconnectthefollowingcomponents(ifconnectedorinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Extendedvideomemory
c.ExternalCache
d.ExternalCacheRAM
e.Harddiskdrive
f.Diskdrive
3.Power-onthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoufindthefailingdeviceorcomponent.
Ifalldevicesandcomponentshavebeenremovedandtheproblemcontinues,replacethesystemboard.
20LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
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Chapter7.Replacinghardware

Attention:Donotremovethecomputercoverorattemptanyrepairbeforereadingthe“Importantsafetyinformation”
intheSafetyandWarrantyGuidethatwasincludedwithyourcomputer.T oobtaincopiesoftheSafetyandWarranty Guide,gototheSupportWebsiteat:http://consumersupport.lenovo.com.
Note:UseonlypartsprovidedbyLenovo.

Generalinformation

Pre-disassemblyinstructions
Beforestartingthedisassemblyprocedure,makesurethatyoudothefollowing:
1.T urnoffthepowertothesystemandallperipherals.
2.Unplugallpowerandsignalcablesfromthecomputer.
3.Placethesystemonaflat,stablesurface.
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Replacingthekeyboardandmouse

Note:YourkeyboardwillbeconnectedtoaUSBconnectorateithersideorattherearofthecomputer.
Toreplacethekeyboard:
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdownthecomputer,and
turnoffallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Locatetheconnectorforthekeyboard.Referto“Sideviewofthecomputer”and“Rearviewof
thecomputer”.
Step4.Disconnectthedefectivekeyboardcablefromthecomputerandconnectthenewkeyboardcable
tothesameconnector.
Step5.Themousecanbereplacedusingthesamemethod.

Replacingtheadapter

Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
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Step2.Disconnecttheadaptercablefromthecomputer1,thenunplugthepowercordfromelectrical
outlet.
2
Step3.Connectthenewadapterasshown.12
Chapter7.Replacinghardware23
Page 30

Removingthestandbase

Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthetouchscreenfromscratches orotherdamage.
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightviews” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Twistthehandscrewringcounter-clockwiseuntilthebasecomesloosetoreleasethestandbase
fromthestandholder.1
Step5.Slidethestandbaseoutfromtheholderthenputitaside.2
Step6.Referto“Installingthecomputerstand”toreinstallthestandbase.

Removingthefootcover

Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
24LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
Page 31
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthetouchscreenfromscratches orotherdamage.
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightviews” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethefootbase.Referto“Removingthefootbase” .
Step5.Liftupthestandholderthenslideoutthefootcoverasshown.
Step6.Toreattachthefootcover:
a.Liftupthestandholder.
b.Lineupthefootcoverwithmountingholesonthebackofthecomputer,thenslideitbackinto
position.

Replacingamemorymodule

Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Chapter7.Replacinghardware25
Page 32
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthetouchscreenfromscratches orotherdamage.
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightviews” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Pushoutthelatchesonbothsidesofthememorysockettoreleasethememorymodule1and
gentlypullthememorymoduleupwardtoremoveitfromitssocket.2Allofthememorymodules canberemovedusingthesameprocedure.
Step7.Toinstallamemorymodule:
a.Alignthenewmemorymodulewiththememorysocket,theninsertitandpushdownonthe
topedge.Makesurethelatcheslockthememorymoduleinplace.
Step8.Reattachthefootcoverandstandbase.
26LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
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Replacingtheharddiskdrive

1
1
Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthetouchscreenfromscratches orotherdamage.
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightviews” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” . Step6.Liftouttheharddiskdriveandbracketasshown.(换图)
Chapter7.Replacinghardware27
Page 34
Step7.Pushthelockpinsoutwardtoreleasetheharddiskdrivefromthebracket.
Step8.Toinstallthenewharddiskdrive:
a.Lineupthenewharddiskdrivewiththebracketandsecureitwiththepins.
b.Connectthedataandpowercablestothenewharddiskdrive.
c.Slidetheharddiskdriveandbracketbackintoposition.
Step9.Reattachthefootcoverandstandbase.

Replacingtheopticaldrive

Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthetouchscreenfromscratches orotherdamage.
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightviews” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
28LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
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Step6.Pushtheopticaldrivepindownwardtopushouttheopticaldriveasshown.12
Step7.Removetheopticaldiskdrivebracketasshown:(插入图纸)
Step8.Pushasmallironstick(paperclip)intothesmallholeontheopticaldrivecoversothatthedisk
springsoutasshown.
Step9.Removethe2screwsthatsecuretheopticaldrivetothemetalbracket.1
Step10.Useasmallflatheadscrewdrivertopressandpushoutthepinsthatsecurethecovertothe
disk.23
Chapter7.Replacinghardware29
Page 36
Step11.Separatethecoverfromthedefectiveopticaldrive.
Step12.T oinstallthenewopticaldrive:
a.Alignthenewopticaldrivewiththecover,andthenpushthecoverbackintoposition.
b.Attachthebrackettotheopticaldiskdrive.
c.Slidethenewopticaldriveintothedrivebay.
Step13.Reattachthefootcoverandstandbase.

Removingthestandholder

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toremovethestandholder:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removethefourscrewsthatsecurethestandholdertothechassis,thenliftupthestandholderto
removeit.
30LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
Page 37
Step7.Toreattachthestandholder:
a.Aligntheholesonthestandholderwithmountingholesonthechassis,placethestand
holderbackintoposition.
b.Securethestandholdertothechassiswiththefourscrews.
Step8.Lineupthefootcoverwithmountingholesonthebackofthecomputer,thenslideitbackinto
position.
Step9.Reattachthestandbase.

Removingthemiddlecover

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toremovethemiddlecover:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethesevenscrewsthatsecurethemiddlecovertothechassis,thenliftupthemiddlecover
fromtheleftside(opticaldriveside)toremovethemiddlecover.
Chapter7.Replacinghardware31
Page 38
Step9.Toreattachthemiddlecover:
a.Lineupthemiddlecoverwithchassis,thenplacethemiddlecoverback.
b.Securethemiddlecovertothechassiswiththesevenscrews.
Step10.Reattachthestandholder,opticaldrive,footcoverandstandbase.

Replacingtheconverterboard

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacetheconverterboard:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
32LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
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Step9.Disconnectthetwocablesfromtheconverter,andthenremovethetwoscrewsthatsecurethe
converterboardtothechassis.
Step10.Liftuptheconverterboardtoremoveit.
Step11.T oinstallthenewconverterboard:
a.Lineuptheholesonthenewconverterboardwiththemountingholesonthechassisand
secureitwiththetwoscrews.
b.Connectthetwocablestothenewconverterboard.
Step12.Reattachthemiddlecover,opticaldrive,standholder,footcoverandstandbase.

RemovingtheEMIcover

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
ToreplacetheEMIcover
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
Chapter7.Replacinghardware33
Page 40
Step9.RemovethethreescrewsthatsecuretheEMIcovertothechassis,andthenliftitup.
Step10.T oreattachtheEMIcover:
a.LineuptheholesontheEMIcoverwithmountingholesonthechassis,thenplaceEMIcover
backintoposition.
b.SecuretheEMIcovertothechassiswiththreescrews.
Step11.Reattachthemiddlecover,opticaldrive,standholder,footcoverandstandbase.

ReplacingtheTVtunercard

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
ToreplacetheTVtunercard
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
Step9.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
34LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
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Step10.DisconnecttheantennacablefromtheTV-T unercard.
Step11.RemovethescrewthatsecurestheTV- T unercardtothemotherboard.
Step12.PulltheTV-T unercardupwardtoremoveitfromthecardportonthemotherboard.
Step13.T oinstallthenewTV-T unercard:
a.InsertthenotchedendoftheTV-T unercardintothecardportonthemotherboard.
b.SecurenewtheTV- Tunercardtothemotherboardwiththescrew.
c.ConnecttheantennacabletothenewTV-T unercard.
Step14.ReattachtheEMIcover,middlecover,opticaldrive,standholder,footcoverandstandbase.

ReplacingtheWLANcard

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
ToreplacetheWLANcard:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
Step9.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Chapter7.Replacinghardware35
Page 42
Step10.DisconnecttheantennacablesfromtheWLANcard.
Step11.RemovethescrewthatsecurestheWLANcardtothemotherboard.
Step12.LiftuptheWLANcardtoremoveitfromthesocket.
Step13.T oinstallthenewWLANcard:
a.InsertthenotchedendoftheWLANcardintothecardportonthemotherboard.
b.SecurenewtheWLANcardtothemotherboardwiththescrew.
c.ConnecttheantennacablestothenewWLANcard.
Step14.ReattachtheEMIcover,middlecover,opticaldrive,standholder,footcoverandstandbase.

Replacingtheheat-sink

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacetheheat-sink:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
Step9.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Step10.Removethesealingtapebetweenthesystemfanandheat-sink.
36LenovoC360–365NTAll-In-OneComputerHardwareMaintenanceManual
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Step11.Removethesixscrewsthatsecuretheheat-sinktothemotherboardandchassis.
Step12.Removetheheat-sinkbyliftingitup.
Attention:Placetheheat-sinkupsidedownonaflatsurfacetopreventthermalgreasefromcontaminating othercomponents.
Attention:UseanalcoholpadtowipethethermalgreaseofftheCPU.
Step13.T oinstallthenewheat-sink:
a.Lineupthenewheat-sinkwithmountingholesonthemotherboard,thenplaceitintoposition.
b.Followthenumbersprintedonthenewheat-sinktosecureitinorderusingthescrews.
c.Usethesealingtapetosealthegapin-betweenthesystemfanandheat-sink.
Step14.ReattachtheEMIcover,middlecover,opticaldrive,standholder,footcoverandstandbase.

Replacingthesystemfan

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacethesystemfan
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
Chapter7.Replacinghardware37
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Step9.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Step10.Removethesealingtapebetweenthesystemfanandheat-sink.
Step11.Removethethreescrewsthatsecurethesystemfantothechassis.
Step12.Disconnectthepowercablefromthemotherboard.
Step13.Liftupthesystemfantoremoveit.
Step14.T oinstallthenewsystemfan:
a.Placethenewsystemfanintoposition,andthensecureittothechassiswiththreescrews.
b.Connectthesystemfanpowercabletotheconnectoronthemotherboard.
c.Usethesealingtapetosealthegapin-betweenthesystemfanandheat-sink.
Step15.ReattachtheEMIcover,middlecover,opticaldrive,standholder,footcoverandstandbase.

Replacingthespeakersystem

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacethespeakersystem:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
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Step9.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Step10.Disconnectthespeakercablesfromtheconnectoronthemotherboard.
Step11.Removethefourscrewsthatsecurethespeakersystemtothechassis,thenliftupthespeaker
systemtoremoveit.
Step12.T oinstallthenewspeakersystem:
a.Placethenewspeakersystemintoposition,thensecureitwithfourscrews.
b.Connectthenewspeakercablestotheconnectoronthemotherboard.
Step13.ReattachtheEMIcover,middlecover,opticaldrive,standholder,footcoverandstandbase.

Replacingthefrontcontrolboard

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacethefrontcontrolboard:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
Step9.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Step10.Removethespeakersystem.Referto“Replacingthespeakersystem”.
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Step11.Removethetwoscrewsthatsecurethefrontcontrolboardtothefrontbezel.
Step12.Disconnectthedatacablesfromthefrontcontrolboard,thenliftupthefrontcontrolboard.
Step13.T oinstallthenewfrontcontrolboard:
a.Connectthedatacablestothenewfrontcontrolboard.
b.Lineupthenewfrontcontrolboardwiththefrontbezel,thenplaceitintoposition.
c.Securethefrontcontrolboardtothefrontbezelwiththetwoscrews.
Step14.Reattachthespeakersystem,EMIcover,middlecover,opticaldrive,standholder,footcover
andstandbase.

Replacingthefrontindicatorboard

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacethefrontindicatorboard
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
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Step9.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Step10.Removethespeakersystem.Referto“Replacingthespeakersystem”.
Step11.Removethescrewthatsecuresfrontindicatorboardtothefrontbezel.
Step12.Disconnectthedatacablefromthefrontindicatorboard.
Step13.Liftupthefrontindicatorboardtoremoveit.
Step14.T oinstallthefrontindicatorboard:
a.Lineuptheholeonthenewfrontindicatorboardwiththemountingholeonthechassis,
thenplaceitintoposition.
b.Securethefrontindicatorboardwiththescrew.
c.Connectthepowercabletothenewfrontindicatorboard.
Step15.Reattachthespeakersystem,EMIcover,middlecover,opticaldrive,standholder,footcover
andstandbase.

Replacingthemotherboard

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacethemotherboard:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
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Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removethememorymodules.Referto“Replacingamemorymodule” .
Step7.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step8.Removethestandholder.Referto“Removingthestandholder” .
Step9.Removethemiddlecover.Referto“Removingthemiddlecover” .
Step10.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Step11.Removetheheat-sink.Referto“Replacingtheheat-sink” .
Step12.RemovetheTV- Tunercard.Referto“ReplacingtheTVtunercard” .
Step13.RemovetheWLANcard.Referto“ReplacingtheWLANcard” .
Step14.Unplugthefollowingcablesfromconnectorsonthemotherboard:
•Powerswitchboardcable
•Speakersystemcable
•Frontcontrolboardcable
•Convertercable
•Cameracable
•Systemfanpowercable
•Harddiskdrivepowercable
•HarddiskdriveSATAcable(Black)
•OpticaldriveSAT Acable(Red)
•LEDpaneldatacable
Step15.Removethesixscrewsthatsecurethemotherboardtothechassisandliftthemotherboardupto
removeit.
Step16.T oinstallthenewmotherboard:
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a.Lineuptheholesonthenewmotherboardwiththemountingholeschassisandplacethenew
motherboardintoposition.
b.Usethescrewstosecurethenewmotherboardtothechassis.
c.Connectallthecablestothenewmotherboard.
Step17.Installthefollowingpartstothenewmotherboard:
•WLANcard
•TV-T unercard
•Heat-sink
•Memorymodule
Step18.ReattachtheEMIcover,middlecover,opticaldrive,standholder,footcoverandstandbase.

Replacingthecamera

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
Toreplacethecamera:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step7.Removethestandholder.Referto“Removingthestandholder” .
Step8.Removethemiddlecover.Referto“Removingthemiddlecover” .
Step9.Removetheheat-sink.Referto“Replacingtheheatsink” .
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Step10.Removetheplasticrubberthatprotectsthecamera.
Step11.Removethetwoscrewsthatsecurecameratothefrontbezel.1
Step12.Liftupthecamera2anddisconnectthedatacablefromthecamera.3
Step13.T oinstallthenewcamera:
a.Connectthedatacabletothenewcamera.
b.Lineuptheholesinthenewcamerawiththemountingholesonthefrontbezelandsecureit
withthetwoscrews.
c.Reattachtheplasticrubbertothenewcamera.
Step14.Reattachthemiddlecover,opticaldrive,standholder,footcoverandstandbase.

ReplacingtheLEDpanel

Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftflatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches orotherdamage.
ToreplacetheLEDpanel:
Step1.Removeanymedia(disks,CDs,DVDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
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Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview” and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethestandbase.Referto“Removingthestandbase” .
Step5.Removethefootcover.Referto“Removingthefootcover” .
Step6.Removethememorymodules.Referto“Replacingamemorymodule” .
Step7.Removetheopticaldrive.Referto“Replacingtheopticaldrive” .
Step8.Removethestandholder.Referto“Removingthestandholder” .
Step9.Removethemiddlecover.Referto“Removingthemiddlecover” .
Step10.RemovetheEMIcover.Referto“RemovingtheEMIcover” .
Step11.Removethemotherboard.Referto“Replacingthemotherboard” .
Step12.Removethecamera.Referto“Replacingthecamera” .
Step13.DisconnectthefollowingcablesfromconnectorsontheLEDpanel:
•L VDScable
•Convertercable
Step14.Removethetwelvescrewsthatsecurethechassistothefrontbezel.
Step15.RemovethefourscrewsthatsecuretheLEDpaneltothechassis.
Step16.LiftupthechassistoseparatetheLEDpanelfromthechassis.
Step17.T oinstallthenewtheLEDpanel:
a.LineupthechassiswithnewLEDpanel,andthenplaceitintoposition.
b.SecuretheLEDpaneltothechassiswiththefourscrews.
c.ConnecttheconvertercabletothenewLEDpanel.
d.LineupthechassisandnewLEDpanelwiththefrontbezel,andthenplaceitintoposition.
e.Securethechassistothefrontbezelwiththetwelvescrews.
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f.Connectallthecablestotheconnectorsonthemotherboard.
Step18.Reattachthecamera,motherboard,EMIcover,middlecover,opticaldrive,standholder,foot
coverandstandbase.
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Chapter8.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallcomputermodelscoveredbythismanual.

AdditionalServiceInformation

Thischapterprovidesadditionalinformationthattheservicerepresentativemightfindhelpful.
Powermanagement
Powermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthe systempowersupply,processor,harddiskdrives,andsomemonitors.
Advancedconfigurationandpowerinterface(ACPI)BIOS
AsthiscomputerhasanACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepower managementfeaturesofthecomputerandthesettingsforAdvancedPowerManagement(APM)BIOSmode isignored.NotalloperatingsystemssupportACPIBIOSmode.
AutomaticPower-Onfeatures
TheAutomaticPower-OnfeatureswithinthePowerManagementmenuallowyoutoenableanddisable featuresthatturnonthecomputerautomatically.
•WakeUponAlarm:Y oucanspecifyadateandtimeatwhichthecomputerwillbeturnedonautomatically. Thiscanbeeitherasingleevent,adailyeventoraweeklyevent.
•WakeUponLAN:ThisfeatureallowsLANadaptercardtowaketheSystem.
©CopyrightLenovo2013
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