Lathem PC400TX User Manual

PC400 & PC400TX Terminal

Installation &

User’s Guide

PayClock, Lathem and the Lathem logo are registered trademarks of Lathem Time Corporation. Other product names mentioned in this manual may be

trademarks of their respective companies and are hereby acknowledged.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the

equipment.
NOTICE: This equipment has been tested and found to comply with the limits for a digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructional manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his or her own expense.

NOTICE: This equipment has been tested and found to comply with the limits for a digital device, pursuant to Part 15 of the FCC Rules. On the mounting
panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
If requested, provide this information to your Telephone Company.

The registration jack USOC for this equipment is (RJ-11). An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is
designed to connect to the telephone network or premises wiring using a compatible modular jack, which is Part 68 compliant. See installation instructions for
details.

The REN is useful to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices
not ringing in response to an incoming call. In most, but not all areas, the sum of “REN” of all devices should not exceed five (5). To be certain of the number of
devices that may be connected to a line, as determined by the total “REN”, contact the local Telephone Company.

If your telephone equipment (Modem) causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of
service may be required, but if advance notice isn’t practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the
FCC if you believe it is necessary.

Your Telephone Company may make changes in its facilities, equipment, operations or procedures that could effect the operation of your equipment. If they do, you
will be given advance notice so as to give you an opportunity to maintain uninterrupted service.

If you experience trouble with this equipment (Modem), please contact Lathem Time Customer Service at (404)-691-1065 for repair/warranty information. If your
equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is resolved.

A Lathem-Authorized Service Center will replace a defective Lathem Modem product.
This equipment may not be used on public coin service provided by the Telephone Company. Connection to party lines is subject to state tariffs. (Contact your state
public utility commission or corporation commission for information.)

NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications
network protective, operational and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation,
IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunications Company. This
equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.

Repairs to this equipment can be handled by: Lathem Time Corp. 200 Selig Drive SW, Atlanta, GA 30336
Any equipment repairs made by the user, or equipment malfunctions, may give the Telecommunications Company cause to request the user to disconnect the

equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if

present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as

appropriate.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is 0.3. The REN assigned to each terminal equipment provides an indication of

the maximum number of terminals allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.

FOR UNITS EQUIPPED WITH AN INTERNAL MODEM

Support Information

Lathem offers technical support on a per incident basis. Calls for support after the first 30
days are chargeable per incident. Support Agreements are available that enable you to
unlimited technical support, no charge upgrades and next day shipment of replacement
hardware depending on the Agreement selected.

When calling Lathem for technical support, please have the software version number,
serial number, and support agreement number or credit card number if not covered by a
support agreement and details of the problem ready to give to the support agent.

Getting Help

If you need help with your PayClock, there are several ways to find answers to your
questions: 1) consult the on-line help in your software, 2) check the Troubleshooting
section in this manual or 3) contact Lathem’s technical support group.

To reach Lathem technical support group through the Internet, go to
www.lathem.com/support.aspx and click on the link to Technical Support.

Support Agreements

Lathem offers a hassle-free support agreement for your peace of mind. You can call
our sales department for more details and pricing on this support plan.

With the Support Plan Without the Support Plan

Unlimited telephone support Calls for support after the first 30 days from

purchase are billed for each incident
Free software updates and version upgrades You must purchase any software upgrades
We send you an exchange clock next day
shipping if yours goes down or is damaged
Repairs on faulty parts and workmanship After the standard warranty period, charges

Lathem Time Corporation

200 Selig Drive SW

Atlanta, GA 30336

404-691-0405

Document Number USG0037I

You must send in your clock for repair

apply for repairs to damaged or defective parts

CONTENTS

WELCOME.....................................................................................................................................1

FEATURES AND SPECIFICATIONS....................................................................................................1

MPORTANT FIREWALL SOFTWARE NOTICE...................................................................................2

I

MOUNT THE CLOCK..................................................................................................................

CONNECT THE COMMUNICATION CABLES ......................................................................7

RS-232 CONNECTIONS ..................................................................................................................7

RS-485 CONNECTIONS ..................................................................................................................8

MODEM CONNECTIONS (OPTIONAL)...............................................................................................9

PC400TX TCP/IP CONNECTIONS (OPTIONAL) ............................................................................10

BELL RELAY CONNECTIONS ........................................................................................................11

SETUP THE CLOCK ..................................................................................................................12

STARTING THE TERMINAL SETUP MODE......................................................................................12

Terminal Setup Mode..............................................................................................................13

PIN Entry SetupMode.............................................................................................................14

USING THE CLOCK...................................................................................................................15

To punch using a badge..........................................................................................................15

To use PIN entry.....................................................................................................................15

To transfer ..............................................................................................................................16

To enter amounts ....................................................................................................................16

To see benefit time balance/ accumulated hours for the pay period.......................................16

To see the Terminal Status......................................................................................................17

SUPERVISOR MODE......................................................................................................................17

Schedule Override................................................................................................................... 17

Manual Bell Ring....................................................................................................................18

Setting up badges that can activate the Supervisor Mode......................................................18

WIRING DIAGRAMS .....................................................................................................................19

RS-232 TO HOST .........................................................................................................................19

RS-485 NETWORK.......................................................................................................................20

MULTI DROP NETWORK USING THE SWIFT485+........................................................................20

PC400 TERMINAL BLOCK DIAGRAM ...........................................................................................21

INSTALLING A MODEM MODULE IN THE PC400...........................................................................22

INSTALLING A TCP/IP MODULE IN THE PC400............................................................................24

REPLACING AN EXISTING PAYCLOCK 2000 OR PC100 ................................................................26

TROUBLESHOOT THE CLOCK........................................................................................................28

4

PC400 Terminal Installation & User’s Guide - 1

CHAPTER 1

Welcome

Reliability, functionality and ease of use are trademarks of the PayClock terminals. With
the PC400 terminal, employees use their Lathem ID badges to punch in and out, view
messages or benefit time balances – it’s that simple. Using Lathem time and attendance
software and your computer, PayClock terminals are the perfect solution for businesses
that want to track employee time and automate payroll.

IMPORTANT

¾Windows 2000 or XP or later is required when using the PC400TX terminal(s)
¾PayClock Pro version 4.0 or later is required when using the PC400TX terminal(s)
¾If you are using firewall software, see the Important Firewall Software Notice below.

Features and Specifications

Display: 4 Line x 20 Character back-lit LCD dot-matrix display
Clock: 12 or 24 hour-format, USA or International, quartz-precision Time-

Stamp on data transactions

Indicators: Audible and LED’s indicate Valid registration (green) single beep

and Invalid registration (red) double beep.

Communications: Single or multi-clock environments, both local and remote via EIA

Standard RS-232 or RS-485 cable connections, Hayes Standard
compatible modem (optional) or TCP/IP ETHERNET 10-base-T
compatible (optional).

Input: Keypad and mag-stripe slot reader. Badges are mag-stripe format

ABA Track-2

Casing: Molded plastic housing with steel back box. 7.10” wide x 7.75” high

x 3.40” deep; weight 2.75 pounds. 16-button keypad
Power: Terminal - 7v-9v, AC/DC @ 1 amp
Source - Wall Adapter/Transformer
Input: 120 VAC 60Hz 12W
Output: 9.0 VAC 1A
Relay: “Dry” for 2.0amps @ 24VDC or 1.0 amp @120VAC
Environment: Operation: 32° to 110° F (0° to 43° C)

2 - PC400 Terminal Installation & User’s Guide

Certification: UL, cUL, FCC Part -15 and FCC Part -68 (when equipped with

optional internal modem)

Cable Specs: Note: All cables must conform to local building/electrical codes.

Consult a qualified installer.

RS232 – Data communications cable. Approved maximum length -

50 feet. Connect at the computer with a DB9 (female) connector and
RJ45 connector at the terminal

RS485 – Unshielded Twisted Pair (UTP) data communications cable

(Category 3 or Category 5) Maximum cable run of 4,000 feet
Capacities: Employees 500 (per terminal)
Departments 100 (per terminal)
Transactions 4,600
Firmware The PC400 supports firmware patches that download from the

Upgrades: PayClock software. The PayClock software allows the user to get

firmware patches from the Lathem web site. Then when you poll or

update the PC400 the patch will automatically be installed.

Note: For more information on installing firmware patches see the

PayClock on line help.

Note about Lithium Battery

This product’s lithium battery contains Perchlorate Material – special handling may
apply. Please go to web site www.dtsc.ca.gov/hazardouswaste/perchlorate for
information about proper methods of disposal in California.

Power Surges and Spikes

Any time your terminal is connected to AC current, a power surge or spike can occur.
You should use high quality surge suppressers to protect your PC400. The warranty does
not cover damage caused by power surges or spikes.

Important Firewall Software Notice

If you are using firewall software, you may need to unblock or allow access to a number
of PayClock Version 4 application files. The PayClock Version 4 installation
automatically exposes the typical application (*.exe) files if you are using the Windows
XP Service Pack 2 built in firewall. Note: When we configure PayClock Version 4 in the
Windows XP Service Pack 2 built in firewall, we do not open specific ports. Instead we
expose the application (*.exe) file. This insures that the necessary available ports will be
open when needed.

PC400 Terminal Installation & User’s Guide - 3

Here is a list of the applications and their corresponding application executables:

Main Application Files

BADGEX.EXE Badge Excluder Utility
BELL.EXE Bell Ringing Setup Wizard
BT32SMGR.EXE Database Service**
BTENG32M.EXE Database Manager**
DIALIN.EXE Dial In Manager Wizard
DBMGR.EXE Database Manager User Interface**
EMPREPORTS.EXE Employee Reports Setup Utility**
EXPORT32.EXE Export Engine**
IMPORT.EXE Data Import Utility
LICMGR32.EXE Licence Manager**
LRSEDIT.EXE Langag e Editer Utility
MAPDB.EXE Database Connection Object Utility**
MERGE.EXE File Mergin g Utility
MSGCHECK.EXE Message checker**
PCCLICK.EXE PC Click User Interface**
PCIHSV.EXE Interactive Help**
PCSCMGR.EXE Server Manager User Interface**
RBEDIT.EXE Raw Registration Editor**
REGISTER32.EXE Registration Wizard**
RENY.EXE Startup Manager**
RENYRUN.EXE PayClock Base Module**
REPWRITE.EXE Report Manager Interface**
SETDST.EXE Custom Daylight Savings Setup Utility
TERMMGR.EXE Terminal Manager**

**Automatically exposed for the Windows XP Service Pack 2 built in firewall.

4 - PC400 Terminal Installation & User’s Guide

CHAPTER 2

Mount the Clock

Find a suitable location where:

 Temperature stays within 32°-110° F
 Humidity remains below 95%
 No excessive vibrations are present
 An electrical outlet is within 4 feet

Note: Exposure to outdoor conditions, rain, snow, etc voids the warranty.

Wall Mount - To install the back box

♦ Locate a flat wall surface. Place the back box on the wall 48 inches from the floor,

with a pencil trace the outline where the 3 holes will be drilled.

Figure 1

Figure 1

Raised Strain Relief
Points.
To use these, slide the
tie wrap through the
raised slot(s) and
secure around cable
and power cord.

Alternative Mounting: Install the
back box directly to an electrical
box.

PC400 Terminal Installation & User’s Guide - 5

Note: The PC400 back box is designed to align with mounting holes if you are
replacing a PC2000, PC1000 or PC100 terminal.

♦ Drill the 3 holes noted using a 5/16” drill bit.

♦ Insert a wall anchor (not included) in each hole and tap with a hammer until flush

with the wall.

♦ Align the back box with the anchors, insert the 3 screws and tighten with a Phillips

head screwdriver; see Figure 1.

♦ Remove one of the back box knockouts, so you can run the communication cable

and 9VAC power pack cable to the clock.

♦ Secure the power and communications cable to the back box by inserting supplied

Tie Wrap(s) through the raised strain relief points.

♦ Align the slots on the back of the clock with the tabs on the top of the back box. Plug

in the power pack and communications cable, and then lower the clock into place.

♦ Turn the key and lock the clock in place.

Note about the PC400TX

The PC400TX may be located at any point within a TCP/IP Ethernet 10-Base-T network,
as long as the section of cable between the network switch and PC400TX does not go
beyond three hundred and twenty eight (328) wire-feet. A typical topography for the
PC400TX in an Ethernet 10-Base-T network is a star configuration.

NOTE: It is recommended that the PC400TX be plugged into a switch.

6 - PC400 Terminal Installation & User’s Guide

Desktop Mount - To install the back box

♦ Locate a flat surface. Make sure you can plug the terminal into a 110VAC wall

outlet (220VAC in Europe and other areas), which should be no farther than 4 feet
from the terminal.

♦ Remove one of the back box knockouts, so you can run the communication cable

and 9VAC power pack cable to the clock.

♦ Rotate the back box as illustrated below. Secure the power and communications

cable to the back box by inserting supplied Tie Wrap(s) through the raised strain
relief points; see Figure 2.

♦ Align the slots on the back of the clock with the tabs on the back box. Plug in the

power pack and communications cable, and then lower the clock into place.

♦ Turn the key and lock the clock in place.

Note: Install rubber feet (not included) on bottom of back box to prevent marring of the
desktop.

Figure 2

Raised Strain Relief Points.
To use these, slide the tie wrap
through the raised slot(s) and
secure around cable and power
cord.