Apple, Mac, and Macintosh are registered
trademarks of Apple Computer, Inc. Microsoft, Windows XP, Windows Vista, and
Windows 7 are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their
respective owners.
Changes
The material in this document is for information only and subject to change without
notice. While reasonable efforts have been
made in the preparation of this document to
assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this
document, or from the use of the information
contained herein. LaCie reserves the right to
make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
FCC Statement
LaCie Internet Space 2
Tested to comply with FCC standards for home or office use
NOTE: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try and correct the interference by
one or more of the following measures:
■ Reorient or relocate the receiving an-
tenna.
■ Increase the separation between the
equipment and receiver.
■ Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
Manufacturer’s Declaration
for CE Certification
We, LaCie, solemnly declare that this product conforms to the following European
standards: Class B EN60950, EN55022,
EN50082-1, EN61000-3-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive; 89/336/
EEC EMC Directive
ROHS Compliance
This product is ROHS compliant (European
Directive 2002/95/EC on the Restriction of
Hazardous Substances).
CAUTION: Modifications not authorized by
the manufacturer may void the user’s authority to operate this device.
CAUTION: The LaCie Internet Space 2’s
warranty may be void as a result of the failure
to respect the precautions listed above.
NOTE: The main cable must be in confor-
mity with CEI 60227 or CEI 60245 and the
type of plug must match the standards in the
country of use.
Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
■ Consult the dealer or an experienced ra-
dio/TV technician for help.
■ Modifications to this product not autho-
rized by LaCie could void the FCC & Industry Canada regulations and negate
your authority to operate the product.
LaCie Internet Space 2 Foreword
User Manual page 5
This symbol on the product or
on its packaging indicates that
this product must not be disposed of with your other house-
hold waste. Instead, it is your
responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical
and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human
health and the environment. For more information about where you can drop off your
waste equipment for recycling, please contact
your local city office, your household waste
disposal service, or the shop where you purchased the product.
Health and Safety Precautions
■ Only qualified persons are authorized to
carry out maintenance on this device.
■ Read this User Manual carefully and fol-
low the correct procedure when setting up
the device.
■ Do not open your LaCie Internet Space
2 or attempt to disassemble or modify
it. Never insert any metallic object into
the drive to avoid any risk of electrical
shock, fire, short-circuiting or dangerous emissions. Your LaCie Internet Space
2 contains no user-serviceable parts. If
it appears to be malfunctioning, have it
inspected by a qualified LaCie Technical
Support representative.
■ Never expose your device to rain, or use it
near water, or in damp or wet conditions.
Never place objects containing liquids on
the LaCie Internet Space 2, as they may
spill into its openings. Doing so increases
the risk of electrical shock, short-circuiting, fire, or personal injury.
■ Power requirements 100-240 V~, 0.9
A, 50-60 Hz, (Supply voltage fluctuations
not exceeding ± 10% of the nominal,
transient over-voltages according to overvoltage category II).
General Use Precautions
■ Do not expose the LaCie Internet Space
2 to temperatures outside the range of 5°
C to 35° C (41° F to 95° F); or to operational humidity beyond 5-80%, noncondensing, or non-operating humidity
beyond 10-90%, non-condensing. Doing
so may damage the LaCie Internet Space
2 or disfigure its casing. Avoid placing your LaCie Internet Space 2 near a
source of heat or exposing it to sunlight
(even through a window). Inversely, placing your LaCie Internet Space 2 in an environment that is too cold or humid may
damage the unit. Because of heat issues,
LaCie recommends that users do not
stack multiple Internet Space 2 together.
■ Always unplug the LaCie Internet Space 2
from the electrical outlet if there is a risk
of lightning or if it will be unused for an
extended period of time. Otherwise, there
is an increased risk of electrical shock,
short-circuiting or fire.
■ Use only the power supply shipped with
the device.
■ Do not use the LaCie Internet Space 2
near other electrical appliances such as
televisions or radios. Doing so may cause
interference which will adversely affect the
operation of the other products.
■ Do not place the LaCie Internet Space
2 near sources of magnetic interference, such as computer displays, televisions or speakers. Magnetic interference can affect the operation and
stability of your LaCie Internet Space 2.
Do not place heavy objects on top of the
LaCie Internet Space 2.
■ Never use excessive force on your LaCie
Internet Space 2. If you detect a problem,
see the Troubleshooting section in this
manual.
IMPORTANT INFO: Any loss, corruption
or destruction of data while using a LaCie
drive is the sole responsibility of the user, and
under no circumstances will LaCie be held
liable for the recovery or restoration of this
data. To help prevent the loss of your data,
LaCie highly recommends that you keep
TWO copies of your data; one copy on your
external hard disk, for instance, and a second copy either on your internal hard disk,
another external hard disk or some other
form of removable storage media. LaCie offers a complete line of CD and DVD drives. If
you would like more information on backup,
please refer to our website.
IMPORTANT INFO: 1GB = 1,000,000,000
bytes. 1TB = 1,000,000,000,000 bytes.
Once formatted, the actual available storage
capacity varies depending on operating environment (typically 10% less).
IMPORTANT INFO: Some enhancements
brought to the product during its lifetime may
cause discrepancies between the information
and screenshots in the manual and the actual
user experience.
CAUTION: Modifications not authorized by
the manufacturer may void the user’s authority to operate this device.
CAUTION: A shielded-type power cord is
required in order to meet FCC emission limits
and also to prevent interference to the nearby
radio and television reception. It is essential
that only the supplied power cord be used.
LaCie Internet Space 2 Introduction
User Manual page 6
1. Introduction
Congratulations! As the owner of a LaCie Internet Space, you’ve
taken the latest step in expanding your digital life. All of your digital media – photos, videos, music and computer files – will now
be available anywhere at home and wherever you have an Internet
connection, whenever you want to access it.
The Internet Space 2’s universal accessibility is achieved thanks to
the HipServ software, which will allow you to launch the browserbased administration and to transfer files to the drive from your
computer. Once the drive is plugged in and the software has been
installed, you’re ready to transfer and share files.
Quick Links
Click a topic:
■ Setting Up the Internet Space 2
■ Connecting to Your Web Portal
■ Uploading Files
LaCie Internet Space 2 Introduction
User Manual page 7
1.1. Minimum System Requirements
1.1.1. Windows
■ Computer with an Ethernet network adapter
■ Windows XP SP2, Windows Vista™, Windows 7 or higher
■ Minimum free disk space: 600MB recommended
■ Ethernet switch or router
■ Web browsers: Internet Explorer™ 6.0 or higher, Firefox™ 1.5 or
higher, Chrome 2.0 or higher
1.1.2. Mac
■ Computer with an Ethernet network adapter
■ Mac OS 10.4, Mac OS 10.5, Mac OS 10.6 or higher
■ Minimum free disk space: 600MB recommended
■ Ethernet switch or router
■ Web browsers: Firefox™ 1.5 or higher, Safari™ 2.0 or higher,
Chrome 2.0 or higher
IMPORTANT INFO: The LaCie Internet Space 2’s performance
can be affected by such external forces as network activity, hardware, distance, and setup.
1.1.3. Router
Your router directs local data traffic through your home network,
and passes Internet data through a firewall. The firewall protects
your computer from malicious data on the Internet, but allows safe
data through ports. The LaCie Internet Space 2 requires ports 21
(FTP), 22 (SSH), 80 (HTTP) and 443 (HTTPS) to be available and
unblocked.
The Setup program will automatically configure these ports using
UPnP (Universal Plug and Play). Most routers have UPnP available
and enabled, allowing configuration to occur. The Setup program
will tell you whether configuration was successful.
■ If UPnP is available but disabled, enable UPnP as described in
the router documentation.
■ If UPnP is not available, set up port forwarding from ports 21,
22, 80 and 443 to HipServ as described in the router documentation. Use TCP for each port.
You can find a Test Port Forwarding tool at:
www.axentra.com/support/documentation/router/testportforward.
html
If you need to test port forwarding, go to this site, and then click the
Test Port Forwarding button.
IMPORTANT INFO: For optimal performance, use a gigabit Eth-
ernet router and a gigabit Ethernet board in your host computer.
LaCie Internet Space 2 Introduction
User Manual page 8
1.2. Box Content
1. LaCie Internet Space 2
2. External power supply
3. Ethernet cable
4. Quick Install Guide
5. Utilities CD-ROM
IMPORTANT INFO: Please save your packaging. In the event that
the drive should need to be repaired or serviced, it must be returned
in its original packaging.
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LaCie Internet Space 2 Introduction
User Manual page 9
1.3. Views of the Drive
1.3.1. Rear View
1. Power button
2. Power supply
3. Ethernet port
4. USB port (for external hard drive connection)
Fig. 01
LaCie Internet Space 2 Introduction
User Manual page 10
1.4. LED Behavior
The front LED changes to indicate different drive behavior (Fig. 02).
The following table sums up these behaviors.
LED BehaviorIndication
OffDrive is turned off
Blue: Fast blinkingDrive is initializing
Blue: StaticDrive is ready
Blue: FlickeringDisk access
Red: StaticFailure
Fig. 02
LaCie Internet Space 2 Introduction
User Manual page 11
1.5. Specifications and Services
Included Software
System Software: Axentra HipServ™
Desktop Software: HipServ™ Desktop Agent, QuickConnect,
Desktop Mirror (Backup & Sync) for Windows and Mac
Supported Media Formats*
Media TypeSupported Formats
ImageJPEG, GIF, PNG
AudioMP3
VideoMPEG-4 (H.264), MOV, FLV
* HipServ treats other file types not in this lists as documents. Depending on browser settings, they can be downloaded, or opened
using third party applications. Depending on the file type, you may
be able to play back the file in your browser if you have installed an
appropriate third party plugin.
Mobile devices
Media Players
The media server built into the LaCie Internet Space 2 makes
content available to a wide variety of media players on your
home network. The media player must support the UPnP-AV
(Universal Plug and Play - Audio Visual), DLNA (Digital Living
Network Alliance) or Windows Media Connect standard. Media
players include gaming consoles (Xbox 360 and PS3), digital
photo frames, iTunes clients, IP televisions, networked sound
systems (Sonos), digital video players (Roku, NETGEAR Digital
Entertainer, DLink DSM), and many more.
Services
■ iTunes: Apple iTunes software installed on your computer,
connected on your home network, can access music stored
on the LaCie Internet Space 2. The music files must be within
folders or albums that are configured to share with DMAs
or media players. Music files appear in the SHARED >
HipServ:iTunes folder.
A variety of mobile devices (i.e. smart phones) can access
HipServ. Mobile devices include Playstation Portable, iPhone,
Blackberry, etc.
Mobile devices accessing HipServ over the Internet will automatically be re-directed to a mobile interface. HipServ will automatically optimize the mobile interface for the device. Depending on the device, mobile users can:
■ Browse albums
■ Browse folders in the Media Library
■ Create a new folder in the Media Library
■ Upload a file from the mobile device to a folder in the Media
Library
■ Download a file from an album or folder to the mobile de-
vice
Once you set up the LaCie Internet Space 2, you can access it
from a mobile device by going to http://www.myhipserv.com/
mobile.
LaCie Internet Space 2 Setting Up the Internet Space 2
User Manual page 12
2. Setting Up the Internet Space 2
Follow these steps to get your Internet Space 2 up and running:
2.1. Power on the Drive
2.2. Setup and Personal Portal Creation
Once you’ve completed these installation steps, move on to section
3. Connecting to Your Web Portal.
LaCie Internet Space 2 Setting Up the Internet Space 2
User Manual page 13
2.1. Power on the Drive
1. Connect the power supply to a wall outlet and to the LaCie
Internet Space 2 (Fig. 03).
2. Connect the Ethernet cable to the Ethernet port on the back of
the LaCie Internet Space 2 (Fig. 04). Connect the other end of
the Ethernet cable into an available Ethernet “out” port on your
router or hub (refer to your router or hub’s documentation if
necessary).
3. Push and hold the power button until the blue LED turns on, then
off, then on again, then release the button. The blue LED will
blink while the Internet Space 2 launches its services (Fig. 05).
When the light stops blinking, the drive is ready for setup.
Move on to 2.1. Power on the Drive.
CAUTION: Only use the AC adapter supplied with your specific
LaCie device. Do not use a power supply from another LaCie device
or another manufacturer. Using any other power cable or power
supply may cause damage to the device and void your warranty.
Always remove the AC adapter before transporting your LaCie drive.
Failure to remove the adapter may result in damage to your drive
and will void your warranty.
TECHNICAL NOTE: You may use your LaCie drive when in a for-
eign country thanks to its 100-240 Volt power supply. To be able to
use this feature, you may need to purchase an appropriate adapter
or cord. LaCie accepts no responsibility for any damage to the drive
resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie will void your warranty.
Fig. 03
Router or hub
OUT
IN
Fig. 04
Fig. 05
LaCie Internet Space 2 Setting Up the Internet Space 2
User Manual page 14
2.2. Setup and Personal Portal
Creation
In this step, you will set up the drive to register it with the service provider, prepare it for use on the home network, and make it available
for remote use across the Internet.
IMPORTANT INFORMATION: Before you start, make sure your
router is working and connected to the Internet and that you can access the Internet from the computer you’ll use to set up your LaCie
Internet Space 2.
IMPORTANT INFORMATION: If your router is not UPnP-en-
abled, access your router interface and make sure the following
ports are unblocked (for details, refer to your router documentation
or to your Internet provider): port 80 (http) or 443 (https) and port
22 (ssh).
Fig. 06
1. Insert the Setup & Utilities CD-ROM into your computer. The
Setup Wizard will appear automatically. If you do not see this
screen, double-click the CD-ROM icon in My Computer/Computer (Windows) or on the Desktop (Mac).
2. Click Step 1 and follow the on-screen instructions to register the
product and create your personal web portal.
During this process you will need the HipServ™ product key,
which you will find on the Setup & Utilities CD-ROM sleeve (Fig.
07). Keep the CD and key so you can reinstall the software in
the future if necessary. Keep the portal name, username and
password you’ve created in a safe place.
continued on the next page >>
Installed Desktop Applications
ApplicationFunction
HipServ AgentLaunches the other desktop applications
HipServ
Application
HipServ FoldersAccesses digital media through Explorer/
DesktopMirror Backs up selected folders
Organizes digital media into folders and
albums
Finder
Fig. 07
LaCie Internet Space 2 Setting Up the Internet Space 2
User Manual page 15
3. Click Step 2 and follow the instructions to install the desktop
applications (see the chart at right for descriptions).
When steps 1 and 2 have been completed, you will see green
check marks next to the two steps (Fig. 08).
Repeat this step on every computer on your network that you
wish to back up onto the Internet Space 2.
TECHNICAL NOTE: Once the setup has completed, in order to
access your LaCie Internet Space 2 remotely anywhere in the world,
ports 1194 (or 1195) and 443 must be open on your router.
TECHNICAL NOTE: This page also contains a link for Reset Tools
(Fig. 09), which will allow you to reinstall the software, which will
delete all data on the drive and revert it to factory settings, or to
reset the drive, which will return the network settings to the default
(Fig. 10).
Fig. 08
2.3. Turning Off the Drive
Click and hold the power button for three seconds. The blue LED
will blink while the Internet Space 2 quits its services. As soon as the
blue LED turns off, the drive has shut down.
Fig. 09
Fig. 10
LaCie Internet Space 2 Connecting to Your Web Portal
User Manual page 16
3. Connecting to Your Web Portal
Whether you want to access your Internet Space 2 from your home
network or on the road through the internet, you must connect
through the HipServ Web Portal you created in chapter 2.
The easiest way to access the Web Portal is by using the HipServ
agent, which you installed in chapter 2. If you want to access the
Internet Space 2 from a computer where you’ve installed the HipServ
Agent, see section 3.1. Home Access for details on launching the
portal.
If you want to access the Internet Space 2 from a computer where
you haven’t installed the HipServ Agent (i.e. you are on the road),
see section 3.2. Away from Home Access for details on launching
the portal.
Fig. 11
Fig. 12
LaCie Internet Space 2 Connecting to Your Web Portal
User Manual page 17
3.1. Home Access
During the setup process in chapter 2, you installed HipServ Agent,
which provides you a quick way to launch the other HipServ software, including the Web portal (referred to here as the HipServ Ap-
plication).
The HipServ Application runs in your browser. It allows you to access
your folders and albums within the media library, view albums, and
set preferences. Because the HipServ Application uses a web-based
interface, it works the same with different computers and browsers.
The HipServ Application is available if the Internet Space 2 is located
locally on your home network, or remotely across the Internet.
1. First, open HipServ Agent:
Windows Users: Launch the HipServ Agent from the Start
Menu (Start > All Programs > Axentra > HipServ Desktop
Applications > HipServ Agent > HipServ Agent). The icon
will appear in your System Tray (Fig. 13).
Fig. 13
Mac Users: Launch the HipServ Agent from the Applications
folder (Applications > HipServ Desktop Applications). The
icon will appear in your Menu Bar.
2. Next, to connect to the Web Portal, click on the HipServ icon in
the Menu Bar (Mac) or right-click the HipServ icon in the System
Tray (Windows, Fig. 13) and select Open HipServ application.
The HipServ Application (Web Portal) will open in your default
web browser (Fig. 14).
NOTE: You can alternatively access the Web portal by simply navi-
gating in your browser to homelacie.com.
3. After you launch the Web Portal, you must log in (unless you
logged in previously). Enter Your Home Server Name, Your
User name, and Your Password. Optionally select Remember
me, so you don’t have to re-enter your password next time you
log in. Click Sign In.
For more information on navigating and using the Web Portal, see
section 6. About HipServ Web Portal Interface. For information on
transferring files, refer to chapter 4. Uploading Files.
Fig. 14
LaCie Internet Space 2 Connecting to Your Web Portal
User Manual page 18
3.2. Away from Home Access
Because the HipServ Application uses a web-based interface, it
works the same with different computers and browsers. It allows you
to access your folders and albums within the media library, view
albums, and set preferences. As a result, the HipServ Application
is available if the Internet Space 2 is located locally on your home
network, or remotely across the Internet.
1. From any broadband Internet connection, open a browser and
navigate to homelacie.com.
2. Log in by entering Your Home Server Name, Your User name,
and Your Password. Optionally select Remember me, so you
don’t have to re-enter your password next time you log in. Click
Sign In (Fig. 15).
For more information on navigating and using the Web Portal, see
section 6. About HipServ Web Portal Interface. For information on
transferring files, refer to chapter 4. Uploading Files.
Fig. 15
Fig. 16
LaCie Internet Space 2 Uploading Files
User Manual page 19
4. Uploading Files
HipServ provides you with several to transfer multimedia content
from your computer to the Internet Space 2.
■ To transfer files via the network connection using the Finder
(Mac) or Windows Explorer (Windows), see section 4.3. Trans-
ferring Files from a Computer via the Finder/Windows Explorer.
■ To transfer files using the Web Portal (HipServ Application), see
section 4.2. Transferring Files from a Computer via the Web Por-
tal.
4.1. About Folders
When you access the storage on the Internet Space 2, you will see
the following folders, which cannot be modified (Fig. 17):
FamilyLibrary
The FamilyLibrary folder contains the FamilyDocuments, FamilyMu-
sic, FamilyPhotos and FamilyVideos subfolders. Your family shares
these folders, so they are accessible to all users. Note that all users
can access the FamilyLibrary folders through Explorer/Finder, even
if access is blocked or Windows networking is disabled. See 6.8.11.
Add New User, and 6.8.6. Windows Networking.
MyLibrary
The MyLibrary folder contains the MyDocuments, MyMusic, MyPho-
tos and MyVideos subfolders. Each user has their own MyLibrary
folders, and only you can access your folders. Windows networking
must be enabled for users to see their MyLibrary folders. See 6.8.6.
Windows Networking.
MyComputers
The MyComputers folder contains a folder for each computer using
DesktopMirror, Vista Backup or Time Machine. You can only access
a MyComputers folder if your login credentials were used to configure the backup. Windows Networking must be enabled for users
to see their MyComputers folders. See 6.8.6. Windows Networking.
Fig. 17
LaCie Internet Space 2 Uploading Files
User Manual page 20
4.2. Transferring Files from a
Computer via the Web Portal
Once you’re logged in to the Web Portal, you can upload files to the
Internet Space 2 using the Manual or Drag and Drop method. In
the Web Portal, simply navigate to the folder where you want the file
to be stored and click the Upload icon (
is explained in more detail in section 6.4.9. Uploading Files.
) (Fig. 18). This process
4.3. Transferring Files from a
Computer via the Finder/
Windows Explorer
To accomplish this kind of transfer, the HipServ Agent will create an
SMB connection, which will allow you to drag-and-drop your files
from your computer to the Internet Space 2.
1. First, open HipServ Agent:
Windows Users: Launch the HipServ Agent from the Start
Menu (Start > All Programs > Axentra > HipServ Desktop
Applications > HipServ Agent > HipServ Agent). The icon
will appear in your System Tray.
Mac Users: Launch the HipServ Agent from the Applications
folder (Applications > HipServ Desktop Applications). The
icon will appear in your Menu Bar.
2. Next, to create an SMB connection, click on the HipServ icon in
the Menu Bar (Mac) or right-click the HipServ icon in the System
Tray (Windows) and select Explore my HipServ folders (Fig. 19).
3. This application prompts you to log in (if necessary), and opens
Windows Explorer (Windows) or Finder (Mac). It shows your
FamilyLibrary, MyLibrary and MyComputers folders within a net-
work drive (Fig. 19), unless access has been blocked.
Fig. 18
Fig. 19
You can access the folders in a familiar environment, and upload
files greater than 2 GB. This command is available whether the Internet Space 2 is located locally on the home network, or remotely
across the Internet. For more information on HipServ Folders, see
section 4.1. About Folders.
Fig. 20
LaCie Internet Space 2 Connecting an External USB Hard Drive
User Manual page 21
5. Connecting a Printer
This section describes how to connect a USB printer to the LaCie
Internet Space 2. This way all computers on the home network can
share the printer. Note that only printing is supported. If you have a
multi-function printer, scanning is not supported.
5.1. Windows Users
1. Connect a USB cable from the printer to the LaCie Internet
Space 2.
2. Using Explorer, browse to HipServ. If prompted, enter your User
Name and Password.
3. Double-click HipServ. The following message appears.
4. Click OK. The Add Printer Wizard starts.
5. Select the Manufacturer and Printer, and then click OK.
Fig. 21
Fig. 22
Fig. 23
LaCie Internet Space 2 Connecting an External USB Hard Drive
User Manual page 22
5.2. Mac Users
1. Connect a USB cable from the printer to the LaCie Internet
Space 2.
2. Go to System Preferences > Printer & Fax (Fig. 24).
3. Click to add a printer.
4. Click Windows, and then select workgroup and hipserv (Fig.
25).
5. Select Registered User, enter your User Name and Password,
and then click Connect.
continued on the next page >>
Fig. 24
Fig. 25
Fig. 26
LaCie Internet Space 2 Connecting an External USB Hard Drive
User Manual page 23
6. Select the printer model in Print Using, and then click Add.
The first time you print, you will be prompted for your user name and
password. Enter your User Name and Password, select Remember
this password in my keychain, and then click Connect. Next time you
print, you will not be prompted for your password.
Fig. 27
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