Thank you for buying the "TORQUE G03" (simply called the
"product" or "main unit" from here on).
Before using the product, be sure to read the "Basic
Manual" (this manual) to ensure correct use.
List of Packaged Items
Before your start using the product, make sure that you
have all the following packaged with the product.
Battery cover (KYV41TBA)
* Installed on back of main unit
LOCK Rotating Tool
(sample)
Battery pack (KYV41UAA)
● 取扱説明書
● 設定ガイド
(Instruction Manual) (Japanese)
(Setting Guide) (Japanese)
Hexagon wrench
(sample)
The following items are not included in the package.
Main unitBack cover (KYV41TGA/
KYV41TKA/KYV41TLA/KYV41TRA)
* Installed on back of main unit
AC adapter
・
USB Type-C™ cable
・
Wireless charging pad
・
microSD memory card
・
Earphones
・
ii
Purchase a specified charger (sold separately).
◎
Illustrations of cell phones in this manual are only for
◎
reference. They may look different from the actual
product.
Operating Instructions
"Setting Guide" "Basic Manual" (This
■
Manual)
Handles only basic operations for main features.
"Basic Manual App"
■
You can download the Basic Manual app on the product to
confirm operational procedures.
From the home screen → [Apps] → [
[Basic Manual]
→
• When you activate for the first time, follow the onscreen
instructions to download and install application.
サ ポ ート
(Support)]
1
Regarding Notations Used in This
Document
Note on Button Illustrations
■
In this manual, buttons are represented by simplified as
shown below.
l (Volume DOWN button)
r (Volume UP button)
d (Direct button)
2
CH N
Navigation bar
F
(Power button)
(Camera button)
Description of Operations for Selecting
■
Item/Icon/Button etc.
Notations used for operation procedures in this manual are
as follows.
DescriptionExplanation
Home screen
[Phone] →
→
"DIALPAD" tab → [1]
[4] [1] → [
In sleep mode, F
(Power button)
• Tapping is to select a button or icon displayed on the
screen by lightly tapping it with your finger.
k
]
(Phone)" at the bottom of the
Tap "
Home screen. And tap "DIALPAD"
" "" "", then tap
tab, "
" at the end.
"
In sleep mode, press F (Power
button).
Notes on Illustrations/Screenshots
■
In this manual, screenshots and operations for the product
with au Nano IC Card 04 attached are described.
Screen illustrations shown in this manual may look different
from the actual screens. Note that part of the screen etc.
may be omitted.
Notations used in
this manual
Some icons
etc. are
omitted in this
manual.
Actual screen
In this manual, screenshots for body color "Green" are
◎
provided as examples.
In this manual, "au Nano IC Card 04" is abbreviated as
◎
"au IC card".
In this manual, "microSD™ memory card (commercially
◎
available)", "microSDHC™ memory card (commercially
available)" and "microSDXC™ memory card (commercially
available)" are abbreviated as "microSD memory card" or
"microSD".
All of the indicated amounts exclude tax unless otherwise
◎
specified.
Company names and product names referred to in this
◎
manual are trademarks or registered trademarks of
respective companies. The TM, ® marks may be omitted
in this manual.
In this manual, the operations with vertically oriented
◎
screens are provided as examples. With horizontally
oriented screens, descriptions for menu item/icon/onscreen button may be different.
Menu items, layers and icons described in this manual
◎
may be different according to functions being used and
conditions.
Relays your voice to the other party. Also use to record
㉛
audio. Take care not to cover the microphone with your
fingers during a call or recording a video.
External connection terminal cover
⑭
The opening in the cover is a necessary part of its waterproof
construction. Do not poke with a pointed object or block it.
External connection terminal
⑮
Use for connecting a Type C Common AC Adapter 01
㉗
㉘
(sold separately), etc.
F Power button / fingerprint sensor
⑯
Power ON/OFF, activate/deactivate Sleep mode, etc.
If fingerprint(s) are registered, unlock the screen with
Battery cover (Back)
fingerprint authentication.
Options port
⑰
k Camera button
⑱
Press and hold to activate camera. Also use as shutter
for still photos and underwater camera screen.
Built-in GPS antenna*
⑲
Built-in sub antenna*
⑳
Built-in Bluetooth
Photo light/Simple light
1
1
®
/Wi-Fi® antenna*
1
NFC (FeliCa compatible) antenna*
1
Hold over a reader/writer when using Osaifu-Keitai®.
Send or receive data via IC transmission.
Out-camera (lens)
Back cover*
Wireless charging area
2
For wireless charging, place the center of this portion
on the q mark on a separately-sold wireless charging
pad.
Built-in WiMAX 2+ antenna*
Built-in main antenna*
Wide-angle camera (lens)
Battery cover*
Battery pack
2
1
1
Remove the battery cover and then the battery pack
to access the au Nano IC Card 04 slot and microSD
memory card slot.
Knob lock
Wireless charging antenna connection
microSD memory card slot
au Nano IC Card 04 slot
Wireless charging antenna*
*1 Do not cover antennas with your hand or put stickers etc. It
might affect communication quality or wireless charging.
*2 Avoid adhering stickers, etc. on the battery cover or back
cover where the wireless charging antenna/charging
connection area are located. Doing so may affect wireless
charging.
1
/charging connection area
Do not place stickers, etc. over proximity sensor/light
◎
sensor.
Product is equipped with an atmospheric pressure
◎
sensor. You can display barometric pressure and
elevation when using a barometric display app, however,
values are not absolute due to a number of variables, and
are approximate only.
Do not remove the film sheet from the mouthpiece
◎
(microphone) / atmospheric pressure sensor.
A front screen is adhered to the product to protect the
◎
display (touch panel). If the screen becomes damaged
or worn, it can be replaced with a commercially available
front screen (KYV41KGA).
Getting Ready
7
About SMART SONIC RECEIVER
The product features SMART SONIC RECEIVER, which
relays sound by vibrating the display. The receiver does not
have any holes, but can be used in a usual manner.
Touching to Your Ear
■
Hold the receiver area up to your ear as shown so that your
ear is covered, blocking surrounding sound and increasing
audibility. Move the product up and down, left and right to
suit your hearing and surroundings.
Earpiece
Getting Ready
(receiver)
Mouthpiece
(microphone)
8
Take care not to cover the mouthpiece (microphone) of
◎
the product with your fingers during a call.
When commercially available earphones are connected,
◎
voice sound can be switched to the one via earphones
not using SMART SONIC RECEIVER.
Do not cover the display with stickers or films
◎
(commercially available protective films and privacy
protectors). Doing so may affect audibility.
Audibility depends on the individual.
◎
Audibility also depends on surroundings.
◎
Attaching/Removing the Front Cover
Remove the front cover to perform maintenance or replace
the front screen. Do not remove in any other circumstances.
Attaching the Front Cover
Use the hexagon wrench (sample) to turn
₁
the two screws where circled ○ in the
direction shown
Avoid tightening more than necessary; may cause
damage.
Removing the Front Cover
Use the hexagon wrench (sample) to turn
₁
the two screws where circled ○ in the
direction shown
The non-loss screws are designed to remain installed
on the front cover. Remove the front cover with the
screws attached.
Getting Ready
9
Attaching/Removing a Battery Pack
Turn the power off before attaching or removing the battery
pack or battery cover.
• Use only batteries designed for the product.
Attaching a Battery Pack
Use the LOCK Rotating Tool (sample) to
₁
turn the lock to "FREE"
LOCK Rotating Tool
Getting Ready
(sample)
Lock
10
Remove the back cover on the rear of the
2
product
With your fingernail in the notch on the right of the
back cover, raise the cover in the direction shown one
corner at a time and remove.
Notch
Open battery cover
3
With your fingernail lodged where marked ▼ at the
bottom left and right of the battery cover, raise the
battery cover.
Attach the battery pack
4
Confirm where the battery pack connects, then slide
the battery pack in and press securely in place. Note:
pressing forcefully if the battery pack is on the catches
may damage the catches.
②
①
Press the battery cover where shown
6
making sure it is pressed down
completely around
Connection
Battery PackCatches
Insert tabs on battery cover in slots on
5
product and close battery cover
Slots
②
①
Attach the back cover
7
First insert the back cover at an angle by the two tabs
at the top end of the cover ①, then press the bottom
end into place ②.
②
①
Tabs
Getting Ready
11
Press the back cover where shown
8
making sure it is pressed down
completely around
Getting Ready
Use the LOCK Rotating Tool (sample) to
9
turn the lock to "LOCK"
Avoid tightening more than necessary; may cause
damage.
LOCK Rotating Tool
(sample)
Lock
12
Be sure to check the au IC Card is certainly attached and
◎
then attach the battery pack.
Improperly attaching parts may damage the battery pack
◎
or attaching the battery cover.
Removing a Battery Pack
Remove the back cover and battery cover
₁
(▶P. 10)
Remove the battery pack
2
Use one hand to catch the battery pack as shown, and
tap the product while bringing hands together to remove.
Attach the battery cover and back cover
3
(▶P. 10)
Do not use a screwdriver, etc. to remove the battery pack.
◎
Doing so may damage the battery pack.
The battery pack is designed to fit snuggly to increase
◎
the durability of the product. Even if the battery pack
loses snugness with repeated removal, it does not affect
performance.
au IC Card
Your phone number etc. is
recorded on the au IC card.
The product is compatible with
au Nano IC Card 04.
Note that mishandling the au IC card might cause
◎
malfunction or damage, be careful not to do the
followings.
• Do not touch the IC (metal) part of the au IC card.
• Check the correct insert direction.
• Do not forcefully attach/remove the card.
If the au IC card is not attached correctly or the au IC cad
◎
has any abnormality, the error message is displayed.
Do not lose the removed au IC card.
◎
Do not insert your au IC card with an conversion adapter
◎
attached. Doing so may cause malfunction.
au Nano IC Card 04
(Back)(Front)
IC (metal) part
Getting Ready
13
When au IC Card is Not Inserted
■
If the au IC card is not inserted, the following operations are
unavailable. And "
*
• Making
/Receiving a call
• Sending/Receiving SMS
• Initial settings and sending/receiving emails of E-mail
(@ezweb.ne.jp)
• PIN code setting
• Checking your phone number and email address of the
product
Besides the items above, necessary functions such as your
Getting Ready
phone number are also unavailable.
* Emergency calls such as 110 (Police), 119 (Fire and Ambulance) and 118
(Regional Coast Guard Headquarters) are unavailable. However, when the
signal strength is "out of range" in the GSM/UMTS/LTE roaming area when
dialing, emergency calls are available. (Since emergency call numbers
varies depending on countries, they may be unavailable.)
PIN Code Limit Settings
■
To protect your personal information, you can limit
unauthorized use of the au IC card by a third party by
changing PIN code or locking SIM card (▶P. 69 "Security
Code/PIN Code").
14
" appears on the status bar.
Attaching/Removing au IC Card
• Turn the power off before attaching or removing the au IC
card.
Attaching au IC Card
Turn off the power and remove the battery
₁
pack (▶P. 12 "Removing a Battery Pack")
Slide the au IC card slot cover in direction
2
with the pad of your finger and lift in
①
direction
②
②
①
Slide the au IC card in the direction
3
shown, and attach in the au IC card slot
cover
Note the orientations of the notch and IC (metal)
surface.
Notch
IC (metal) surface
Lower the au IC card slot cover in
4
direction ①, and slide it in direction ②
with the pad of your finger until it clicks
locked
If the cover does not close properly, lift the cover
and check that the au IC card is inserted all the way
correctly.
②
①
Getting Ready
15
Removing au IC Card
Turn off the power and remove the battery
₁
pack (▶P. 12 "Removing a Battery Pack")
Slide the au IC card slot cover in direction
2
with the pad of your finger and lift in
①
direction
Take care not to touch the metal terminals on the
product when lifting the cover. Also take care not to slide
the cover forcefully (doing so may damage the cover or
Getting Ready
injure your hand or fingers).
②
Slide the au IC card in the direction
3
shown to remove
16
②
Lower the au IC card slot cover in direction
4
, and slide it in direction ② with the pad
①
of your finger until it clicks locked
①
②
①
Attaching/Removing microSD
Memory Card
Attaching microSD Memory Card
Turn off the power and remove the battery
₁
pack (▶P. 12 "Removing a Battery Pack")
Confirm the direction of the microSD
2
memory card and slowly insert it into the
slot until it clicks
When inserting the card into the product, confirm the
card is locked with snaps. Be aware that the card may
fly out if you release your finger before the card is
locked. Be careful about it.
microSD
logo
upward
Attach the battery pack, battery cover,
3
and back cover (▶P. 10)
The microSD memory card has a back and front side/top
◎
and bottom orientation. Trying to insert the card forcefully
may cause confinement or damage.
Removing microSD Memory Card
Turn off the power and remove the battery
₁
pack (▶P. 12 "Removing a Battery Pack")
Slowly push the microSD memory card
2
toward the slot until it clicks
Pull out the microSD memory card with fingers on
when you hear "click". Keep your fingers on while the
microSD card comes out of the slot. Be aware that
the card may fly out if you release your finger while
pressing hard.
Getting Ready
17
Getting Ready
Slowly pull the microSD memory card
3
Slowly pull out the card as straight as possible.
Depending on the microSD memory card, it is difficult
to pull out from the slot due to the failure of unlocking.
In that case, remove the card by pulling lightly with
your fingers.
Attach the battery pack, battery cover,
4
and back cover (▶P. 10)
Do not touch the terminal part of microSD memory card.
◎
Do not pull out the microSD memory card forcefully.
◎
Doing so might cause a fault or loss of data.
After using the product for a long time, the removed
◎
micorSD memory card may become warm. This is not a
malfunction.
18
Charging
The battery pack is not fully charged at the time of
purchase. Charge the battery pack before using the
product. When the red light turns into green, the charging
will be completed.
This product is compatible with Qualcomm
Charge™ 3.0 Technology rapid charging.
The product may become warm while charging or during
◎
other operations, this is not abnormal.
Charging the product while using the camera function,
◎
the charging time may longer than usual.
Handle the battery pack after carefully reading "Safety
◎
Precautions (Observe Strictly)" (▶P. 35).
Doing various operations with the specified charger (sold
◎
separately) is connected, the battery life may get short
due to the short time charging/discharge.
When temperature of environment or the product is
◎
extremely high or low, charging may be stopped. Charge
the battery pack at room temperature as much as
possible.
®
Quick
If the product’s charging light flashes red, check that the
◎
battery pack is attached properly and that connections
are correct. If it still flashes, discontinue charging, and
contact an au shop or Repair and Delivery Support
Center.
Close the external connection terminal cover firmly after
◎
charging to prevent moisture and dust from entering. Do
not pull or twist forcefully.
Do not charge the product wirelessly while connected to
◎
a specified AC adapter (sold separately) or USB Type-C
cable (commercially available). The product will not
charge properly, and it may also cause malfunctioning.
Keep a metal accessory or conductive materials (metal
◎
pieces, pencil lead, etc.) from coming in contact with the
connection terminal and prevent them from getting inside.
A magnetic field created by current during charging may
◎
affect the geomagnetic sensor.
Charging with a Specified AC
Adapter
How to charge the product using Type C Common AC
Adapter 01 (sold separately) is described here. For
information on specified AC adapters (sold separately), see
"Related Accessories" (▶P. 82).
Plug the Type C Common AC Adapter 01
₁
(sold separately) into an outlet (100V -
240V AC)
Type C Common AC Adapter 01
(sold separately)
Open the external connection terminal
2
cover
Getting Ready
19
Insert the USB Type-C plug of the Type C
3
Common AC Adapter 01 (sold separately)
straight into the external connection
terminal
Check that the charging light on the product lights in
red. When the battery power turns on, "
the status bar.
Once charging completes, the charging light turns
green.
Getting Ready
2
3
Type C Common AC Adapter 01
(sold separately)
20
" appears on
After charging, remove the USB Type-C
4
plug of the Type C Common AC Adapter
01 (sold separately) straight from the
external connection terminal
Close the external connection terminal
5
cover
Unplug the Type C Common AC Adapter
6
01 (sold separately) from the outlet
Note that applying unnecessary force with the external
◎
connection terminal connected to the external device
might cause damage.
When charging starts with the battery empty, the charging
◎
light may not light immediately. But charging has started.
Charging with a Wireless Charging
Pad
How to use the Wireless Charging Pad 02 (sold separately)
for charging is explained here.
For usage precautions and details, also see the instructions
included with the Wireless Charging Pad 02 (sold
separately).
Simply placing the product on top of an
au-specified wireless charger product (sold
separately) displaying the mark on the left
allows charging without the need to connect
a cable. Be sure to also read the instructions
for any supported product.
Products with the mark are compliant with
the wireless charging specifications of the
Wireless Power Consortium (WPC).
This product supports "
(okudake juden)" place-and-charge
functionality.
"
おくだけ 充 電
registered trademarks of NTT DOCOMO, INC.
" and the "
おくだけ 充 電
おくだけ 充 電
®
" logo are
Connect the microUSB connector of an
₁
AC adapter (sold separately) compatible
with the Wireless Charging Pad 02 (sold
separately) to its microUSB jack, and
plug the compatible AC adapter (sold
separately) into an outlet (100V - 240V
AC)
Wireless Charging Pad 02
Indicator LEDs
*4 locations
microUSB jack
Compatible
AC adapter
(sold separately)
microUSB
connector
Getting Ready
21
With the wireless charging area on the
2
back of the product downward, center it
with the q mark on the Wireless Charging
Pad 02 (sold separately)
The indicator LEDs flash in blue; after about 12
seconds, check that they remain lit and that the
charging light on the product is lit red. If the indicator
LEDs still flash blue after about 12 seconds, the
product is not positioned where it can charge. Adjust
the position of the product.
Getting Ready
Once charging completes, the charging light turns
green.
* The indicator LEDs on the Wireless Charging Pad 02 (sold
separately) will remain lit blue after charging with this product.
For further information on lighting and charging conditions of the
indicator LEDs, read the instructions that come with the Wireless
Charging Pad 02 (sold separately).
22
Charging light
Wireless charging area
After charging, remove the product, and
3
unplug the compatible AC adapter (sold
separately) from the outlet
If you move the product from its position after the indicator
◎
LEDs have already lit blue, the product may not charge or
may take a long time to charge. Remove the product, wait
about 15 seconds, and place again where the indicator
LEDs light blue.
If charging does not start, check that the battery cover is
◎
properly attached. Also check that the charging connection
under the battery cover is not soiled.
Charging is controlled at a reduced rate during wireless
◎
charging to prolong the life of the battery pack.
Turning the Power On/Off
Turning the Power On
Press and hold F (Power button) until
₁
the charging light turns on
The start screen appears (▶P. 24).
• For the first time you turn on the product, the initial
setting, "au
You need to set as required. For details, refer to
"Initial Settings" in the packaged "Setting Guide".
かんたん設定
(au Easy Setting)" activates.
When logos are being displayed on the screen, do not
◎
touch the screen because the initial setting of the touch
panel activates. Doing so may prevent the touch panel
from working properly.
The first time you turn on the product, you can skip
◎
completing "au
complete it later.
かんたん設定
(au Easy Setting)" and
Turning the Power OFF
Press and hold F (Power button) for at
₁
least 1 second
[Power off] → [OK]
2
Getting Ready
23
Switching to English Display
Switch the language displayed on the screen to English.
Home screen → [
₁
(Settings)] → [
定
アプリ一 覧
言語と入力
& input)] → [言語 (Languages)]
[English]
2
The message "
ロードなどが終了される場合があります。
mail transmission/reception, and downloads may be
Getting Ready
terminated.) appears, confirm the content and then
tap [OK].
24
起動中のアプリ、メール送受信、ダウン
(Apps)] → [
(Languages
設
" (Applications,
Start Screen
The start screen is displayed when you turn the product on
or cancel the sleep mode.
Switching to the Home Screen
from the Start Screen
You can switch to the home screen with the following
operations when the start screen appears.
Tap " " and slide/flick
₁
toward "START"
The home screen appears
(▶P. 26). Or, the previous
screen which the product
turns to sleep mode appears.
• Slide/flick toward
"CAMERA"/"PHONE" to
activate camera/phone
(▶P. 31).
Widget
①
Widgets are displayed.
• Tap a widget two times to activate.
• To delete, long-touch a widget → Drag to "Remove" at
the top of the screen.
①
②
③
④
《
Start Screen
》
Notifications
②
Information is displayed for missed calls, etc.
• Double-tap a notification to activate notifying
application.
Indicators
③
Tap "
④
" to change widgets, or tap " " to add a widget.
START icon
Sleep Mode
Press F (Power button) while the backlight is turned on
or perform no operation for a certain period, the screen
goes off temporarily and the product enters sleep mode.
Doing the following operation, cancel the sleep mode.
In sleep mode, press F (Power button)
₁
The start screen is displayed (▶P. 24).
To change the time to enter sleep mode, from the home
◎
screen → [Apps] → [Settings] → [Display] → [Sleep],
and select the time.
When you press F (Power button) to display the
◎
screen in sleep mode, do not touch the screen. Doing so
may prevent the touch panel from working properly.
Auto Assist
If there are unchecked notifications, the product emits a
notification sound and vibrates when picked up from a
table, etc.
The product can also enter the Silent mode when it is time
to board a train or at a set time, or activate frequently used
apps when an earphone is connected.
To use Auto assist, from the home screen → [Apps] →
[Settings] → [Auto assist], and set each item.
Getting Ready
25
Basic Operation
Using the Home Screen
When you purchase the product, home app on home screen
is set to "Standard Home". Also, home app can be switched
(▶P. 26).
The home screen of Standard Home consists of multiple
screens. Slide/flick right or left to switch them.
Status bar
①
Shortcuts/Folders
②
Indicator
③
Quick launch area
④
Basic Operation
Apps
⑤
In this manual, the operations on home screen of
◎
"Standard Home" is provided as examples.
26
①
②
③
④
⑤
Home Screen
《
(Standard Home)
Activating the Apps
Some functions activated by tapping application icons may
incur communication charges.
Home screen → [Apps]
₁
The Apps list appears.
Tap the apps to activate
2
Switching the Home App
Switch home apps of the product.
Apps → [Settings] → [Change home]
₁
Standard Home▶P. 26 "Using the Home Screen"
2
au Basic Home▶P. 27 "Using au Basic Home"
[OK]
3
》
Using au Basic Home
The home app provided by au with smart common user
interface.
The home app is displaying the frequently-used apps to
use a smartphone more simply.
Change home screen → [au Basic Home]
₁
[OK]
→
The au Basic Home screen appears.
To restore the home screen from au Basic Home to
◎
"Standard Home", from au Basic Home → [Settings] →
[Change home] → [Standard Home] → [OK].
Hidden applications are contained into "au Services", "au
◎
Supports", "Google", "Others Apps" folders.
Monitoring the Product's Status
Viewing Icons
Notification icons for missed calls, new mail, and running
operations are displayed on the left of the status bar, and
status icons for product status are displayed on the right.
Examples of Main Notification Icon
■
IconDescription
Missed call
New e-mail message (SMS)
New e-mail message (E-mail)
New e-mail message (Gmail)
Emergency rapid mail
Snooze alarm or alarm ended without
canceling
Notification of calendar
Music (Player (LISMO))
During a call or receiving a call
High audio quality call with a device
supporting au VoLTE
Answering memo
Audio notification for Outdoor Portal enabled
Internal memory low
File receiving request from other Bluetooth®
device
Basic Operation
27
IconDescription
Send/upload data
Receive/download data
Installed completely
Notification of updating installed apps
Software update
USB tethering
Wi-Fi® tethering
Bluetooth® tethering
Wi-Fi® tethering or Bluetooth® tethering is
used with USB tethering
Screenshot completed
Basic Operation
■
28
microSD memory card is mounted
Examples of Main Status Icon
IconDescription
Time
Battery level
100%/ empty/ charging
Signal strength/Signal condition (LTE/WiMAX
2+)
level 4/ out of range/ in
communication
LTE/WiMAX 2+ available*/ roaming
(Communication mode according to the
network is also shown)
IconDescription
Airplane mode is set
SIM card uninserted
Wi-Fi® signal strength
level 4/ level 0
Alarm setting
Silent mode (Vibrate)
Silent mode (Mute)
Silent mode (Drive)
Bluetooth® function in use
standby/ connected
Answering memo set
Answering memo: set/ : full
Reader/Writer, P2P function in use
"Osaifu-Keitai Lock" is set
VPN connection
GPS in use
Data saver on
* The 2 networks, "LTE" and "WiMAX 2+", are available in Japan.
In any case of the screen display is "4G". The Company
determines the network less congested to connect due to
busy network conditions.
Notification Panel
In the notification panel, you can check notifications and
activate applications. Also, ON/OFF setting icons appear
and the frequently used functions can be set immediately.
Slide down the status bar
₁
The notification panel is displayed.
Setting Silent Mode
Set to the Silent mode so as not to disturb others around
you in public places.
Press and hold l (Volume down key)
₁
for at least one second
• The Silent mode is set/canceled.
To slide up the notification panel, the notification panel
◎
can be disabled.
To delete notifications, flick the notifications left/right to
◎
delete. Tap "CLEAR ALL" in the bottom right corner of the
screen to delete all the notifications. Some notifications
cannot be deleted.
Checking Your Phone Number
Apps → [Settings] → [Profile]
₁
The Profile screen appears.
Changing Silent Mode Type
Press r (volume up button)/l
₁
(volume down button) when the Silent
mode is set
[Vibrate] / [Mute] / [Drive]
2
• Pressing l (Volume down key) changes the Silent
mode type.
• Alternatively, from Apps → [Settings] → [Sound] →
[Silent mode] → [Silent mode type] to change the
Silent mode.
Silent Mode Setting Screen
《
》
Basic Operation
29
Using the Fingerprint Function
The product’s fingerprint sensor (F) allows you to touch
with registered fingers and unlock the screen with
F
fingerprint authentication.
Registering Fingerprints
Apps → [Settings] → [Start screen &
₁
security] → Tap " " in "Security type" →
[Fingerprint]
• To register other fingerprints, from Apps → [Settings]
[Start screen & security] → Tap "
Basic Operation
30
→
type" → [Fingerprint] → Unlock the security feature
[Add fingerprint].
→
[NEXT]
2
Continue by following the on-screen instructions.
" in "Security
Authenticating with Fingerprints
While the start screen is displayed, touch
₁
with a registered finger
F
In the start screen, slide/flick " " to display a screen
for entering the method that was set for unlocking the
screen.
If your fingerprint was not recognized five times in a row,
◎
you can no longer authenticate. Wait and try fingerprint
authentication again, or slide/flick "
method that was set for unlocking the screen.
and enter the
"
Setting Airplane Mode
When Airplane mode is set to ON, wireless functions are
disabled (telephone, data communication, wireless LAN
®
), Bluetooth®).
(Wi-Fi
Press and hold F (Power button) for at
₁
least 1 second → [Airplane mode]
When Airplane mode is set to ON, " " appears in the
status bar.
• Alternatively, from Apps → [Settings] → [More] →
Turn the Airplane mode to "ON" to set the Airplane
mode.
Making a Call
Home screen → [Phone] → tap
₁
"DIALPAD" tab
The phone number input screen is displayed.
Enter a phone number
2
When calling to fixed-line phones, enter the area code
first even if the recipient is in the same city.
[ ] → Talk → [ ]
3
Press r (volume up button)/l (volume down
button) during a call to adjust volume (other party's
voice).
If you cover the screen by your face etc. while dialing/
◎
calling, the display turns off for preventing false operation.
Note that even if you cover the microphone, the sound
◎
can be conveyed to the other party.
Receiving a Call
When you receive a call while the backlight is turned on
■
(except for the start screen)
Incoming call screen → [ANSWER]
₁
The call starts.
In sleep mode or when the start screen is displayed,
" to right.
slide "
Talk → [ ]
2
Displaying Menu
There are two types of methods to display a menu screen;
by tapping "
or item.
", " "or " " and by long-touching entry field
Basic Operation
31
Setting Home Screen
Set various displays of the home screen.
Long-touch the open space on the home
₁
screen
The setting screen appears on the home screen.
APPSAdd application on the home screen.
2
WIDGETSAdd widgets on the home screen.
WALLPAPERSChange wallpapers on the home
SETTINGSSet the scroll settings of wallpaper
Basic Operation
Set required items
3
32
screen.
and whether to activate Outdoor Portal
from the home screen.
Saving Battery Consumption
Use "Eco Mode" to set sleep time of backlight, screen
brightness etc. so that you can save the battery power.
When the battery power is low, set "Data communication"
to OFF and limit communications only for calling to extend
available time.
Apps → [
₁
[ON] / [OFF]
• Tap " " to check or change the battery saving
items.
(Tool)] → [Eco Mode] →
ツール
Safety Precautions
When Using the Product
• Before you start using the product, make sure to read the
"Safety Precautions" in this manual to ensure correct use.
• Before you assume that the product is malfunctioning,
perform "
トラブル 診 断
language is Japanese only.)
From the home screen → [Apps] → [
→ [故障紛失サポート
service)] → [
Or, check for possible remedies in the following site "
• Communication is not possible even inside the service
• Since this product uses radio waves, the possibility of
• VoLTE (LTE network) by au is used when connecting with
(Trouble check)" (Japanese) of au homepage:
ブル診断
https://www.au.com/trouble-check/
area in places where the signal does not reach (e.g.
tunnels and basements). Also, communication may not
be possible in poor reception areas. Communication may
be interrupted if you move into a poor reception areas
during communications.
communication intercepts by third parties cannot be
eliminated (though the LTE/WiMAX 2+/GSM/UMTS system
has highly secure confidential communication features).
emergency call receiving agencies within Japan. You
cannot connect using 3G (circuit-switched network).
(Trouble check)". (Displayed
(Repair and loss replacement
トラブル 診 断
(Trouble check)]
サ ポ ート
(Support)]
トラ
• The product is compatible with au World Service.
Each network service described in this manual varies
depending on the area and service content.
• Since the product is a radio station under the Radio Law,
you may be asked to temporarily submit the product for
inspection in accordance with the Radio Law.
• The IMEI information of your cell phone is automatically
sent to KDDI CORPORATION for maintenance and
monitoring operational status of your cell phone.
• If you are using the product overseas, check the relevant
laws and regulations of the country/region you visit
beforehand.
• The Company is not liable for any damages arising from
earthquakes, lightning, storms, floods or other natural
disasters, as well as fires, actions by third parties, other
accidents, intentional or mistaken operation by the
customer, or use under other unusual conditions outside
the responsibility of the Company.
• The Company is not liable for any incidental damages
(change/disappearance of described content, loss of
business income, disruption of business, etc.) arising
from use or inability to use the product.
• The Company is not liable for any damages arising from
failure to observe the described content of this manual.
• The Company is not liable for any damages arising,
for example, from malfunction caused by combination
with connected devices or software not related to the
Company.
Safety Precautions
33
• Captured image data or downloaded data may
sometimes be altered or lost due to faults, repair or other
handling of the product. The Company is not liable for
any damage or lost income resulting from recovery of
these data.
• It is recommended you keep a copy of important data
in your PC's hard disk, etc. Whatever the cause of the
defect or malfunction may be, the Company assumes no
responsibility for alteration or loss of saved data.
• Contents saved in the product, such as contacts, mails
and favorites, might be altered or lost by an accident,
fault, repair or mishandling. Be sure to keep a copy of
important contents. Note that the Company assumes no
responsibility for any damages or lost profits resulting
from altered or lost contents.
• Note that content data (both charged or free content)
saved on the product cannot be returned to the customer
when the product is replaced for repair of a fault, for
Safety Precautions
example.
• The product uses liquid crystal for its display. The
main display response speed may become slow when
the ambient temperature is low, which is due to the
characteristics of liquid crystal and is not a malfunction.
The main display response speed will return to normal at
room temperature.
• Although the display used on the product is made using
high-precision technology, some pixels (dots) might be lit
or out at all times. This is not a malfunction.
34
• You are recommended to store copies of individual data
such as photos/movies you took and music in your PC by
sending each file as mail attachment, etc. Note, however,
that you may not be able to make copies of some
copyrighted data even by the above-mentioned means.
• Do not discard the product together with regular trash.
Please cooperate in the collection of the product when
it is no longer needed to protect the environment and
effectively use resources. The product (including optional
parts) is collected at au shops and other places.
* "The Company" as appears in this manual refers to the following
companies:
Sold by: KDDI CORPORATION・OKINAWA CELLULAR TELEPHONE
COMPANY
Manufactured by: KYOCERA Corporation
Reproduction of the content of this manual in part or in
◎
whole is prohibited.
The content of this manual is subject to change without
◎
notice.
Every effort has been made in the preparation of this
◎
manual. Should you notice any unclear points, omissions,
etc., feel free to contact us.
Safety Precautions (Observe Strictly)
DANGER
WARNING
CAUTION
Before using the product, thoroughly read this "Safety
■
Precautions" for proper use. After reading, store the
precautions in a safe place.
These precautions are intended to protect you and others
■
around you. Read and follow them carefully to avoid
injury, damage to the product or damage to property.
The signs below differentiate between the levels of
■
danger that can occur if the product is not used within the
specified guidelines.
This sign denotes that "death or
serious injury
from improper use".
This sign denotes that "death or
serious injury
improper use".
This sign denotes that "minor
injury
may result from improper use".
*1 Serious injury: This refers to loss of sight, injury, burns (high- and low-
*2 Minor injury: This refers to injuries, burns (high- and low-temperature),
*3 Physical damage: This refers to extended damage to buildings, furniture,
temperature), electric shock, broken bones, injuries with
residual aftereffects from poisoning, etc., and injuries
requiring hospital admission for treatment or long term
hospital attendance as an outpatient.
electric shock, etc. that do not require hospital admission for
treatment or long-term hospital attendance as an outpatient.
livestock, or pets.
*1
may directly result
*1
may result from
*2
or damage to property*3
Explanation of Graphic Symbols Used
■
in This Manual
Indicates an
action that is not
allowed.
Indicates that
disassembly is
not allowed.
Indicates that use
in a place where
the product
is likely to get
wet or allowing
the product to
get wet is not
allowed.
Indicates that
handling with
wet hands is not
allowed.
Indicates an
action based on
instructions that
must be done.
Indicates that the
power plug must be
disconnected from
the power outlet.
Safety Precautions
35
Precautions Common to the Main Unit,
DANGER
■
Battery Pack, Charger, au IC Card,
LOCK Rotating Tool (Sample), Hexagon
Wrench (Sample), Peripheral Devices
Do not use, store or leave the product in hot places (e.g.
by the fire, near a heater, under a kotatsu or futon, in
direct sunlight, in a car in the hot sun).
Doing so may cause fire, burns, injuries, or electric
shock.
Do not put the product into or near a heating cooking
device such as a microwave oven or IH cooker, or highpressure container such as a pressure cooker.
Doing so may cause fire, burns, injuries, or electric
Safety Precautions
shock.
Do not put sand, dirt, or mud on the product or put it on
them directly. Do not touch the product with hands to
which sand or others adhere.
Doing so may cause fire, burns, injuries, or electric
shock.
For details on water/dust resistance, refer to the
following.
P. 55 "Notes on Water, Dust, Seawater, and Shock
▶
Resistance"
36
Do not charge when the product is wet with water
(drinking water, perspiration, seawater, urine of pet
animals, etc.).
Doing so may cause fire, burns, injuries, or electric
shock.
For details on water resistance, refer to the following.
P. 55 "Notes on Water, Dust, Seawater, and Shock
▶
Resistance"
Do not apply excessive force to or break the product.
Particularly when carrying the product in your clothes
pocket, do not bump it or place it between objects.
Battery damage may cause fire, burns, injuries, etc.
* Examples of where to be careful
Sitting or squatting with the product in your pants
・
or skirt pocket
The product becoming caught in a sliding door or
・
vehicle door when in a jacket pocket
Stepping on the product when it is on something
・
soft such as a sofa, bed, or futon or on the floor
Do not disassemble or modify in that manner.
Doing so may cause fire, burns, injuries, or electric
shock.
Do not let the product get wet with water (drinking
water, perspiration, seawater, urine of pet animals, etc).
Doing so may cause fire, burns, injuries, or electric
shock.
For details on water resistance, refer to the following.
P. 55 "Notes on Water, Dust, Seawater, and Shock
▶
Resistance"
Do not put water (drinking water, perspiration,
WARNING
seawater, urine of pet animals, etc.) into the charging
terminal or the external connection terminal.
Doing so may cause fire, burns, injuries, or electric
shock.
For details on water resistance, refer to the following.
P. 55 "Notes on Water, Dust, Seawater, and Shock
▶
Resistance"
Use the optional products specified by au.
Using products other than those specified may cause
fire, burns, injuries, or electric shock.
Do not drop, trample, or throw the product or give a
strong force or vibration to it.
Doing so may cause fire, burns, injuries, or electric
shock.
Keep conductive materials (metal pieces, pencil lead,
etc.) from coming in contact with the charging terminal
or the external connection terminal, and prevent dust
from getting inside.
Not doing so may cause fire, burns, injuries, or electric
shock.
Do not cover or wrap the product with bedding, etc.
while using or charging the product.
Doing so may cause fire or burns.
Do not adhere anything metal (stickers, etc. containing
metal) between a wireless charger product (sold
separately) and the back of the product, or the back
cover or battery cover.
Doing so might cause fire, burns, or injuries.
Do not place anything metal (straps, clips, etc.
containing metal) between a wireless charger product
(sold separately) and the back of the product.
Doing so might cause fire, burns, or injuries.
Before charging with a wireless charger product (sold
separately), first remove any commercially available
cover, etc. attached to the product.
The material and thickness of the cover or any foreign
matter such as dirt caught between the product and
the cover may prevent normal charging and cause
fire, burns, or injuries.
Turn the product off near precision control and faintsignal electronic devices.
Radio waves may cause malfunctioning or otherwise
affect the electronic devices.
* Examples of electronic devices to be careful of
Hearing aids, implanted cardiac pacemakers and
implanted defibrillators, other medical electrical
devices, other automatic control devices, etc.
Those who use an implanted cardiac pacemaker,
implanted defibrillator, or other medical electrical
device should check with the manufacturer of the
medical electrical device or where they purchased
the device with regard to how it may be affected by
radio waves.
Safety Precautions
37
If charging is not completed after the specified charging
CAUTION
time, stop charging.
Overcharging may cause fire, burns, or injuries.
Make sure to turn off the product or stop charging
before you get close to places like a gas station where
a flammable gas or dust can be generated.
Using the product in places where a flammable gas
can be generated may cause an explosion or fire.
When using Osaifu-Keitai at a gas station, be sure to
turn off the power in advance.
(If NFC/Osaifu-Keitai Lock has been set, cancel the
lock before turning off the power.)
Perform the following operations while using, charging,
or keeping the product if there are odors, noise,
smoke, overheating, discoloring, deformation, or other
abnormalities.
Remove the power plug from the wall outlet.
・
Turn the product OFF.
・
Remove the battery pack from the product.
・
Safety Precautions
Not doing the above operations may cause fire, burns,
injuries, or electric shock.
Do not use the damaged product.
Doing so may cause fire, burns, or injuries.
Do not leave the product on unstable or sloping
surfaces. Be careful especially when the product is set
to vibrate.
The product may fall and cause injuries.
38
Do not use or store the product in humid or dusty
places, or places that get hot.
Doing so may cause fire, burns, or electric shock.
For details on water/dust resistance, refer to the
following.
P. 55 "Notes on Water, Dust, Seawater, and Shock
▶
Resistance"
When children use the product, do not let them use
incorrectly without instruction by an adult for proper
use.
Doing so may cause injuries.
Do not store the product within the reach of small
children.
Doing so may cause accidental swallowing, injuries,
or electric shock.
Be careful when using the product continuously for
a long time or charging as it gets hot. Also, avoid
touching the product for a long time by falling asleep
unintentionally.
The product or specified charger (sold separately)
may become hot when using for a long time such as
apps, calling, data communication, watching TV or
videos, or while charging. Depending on your physical
predisposition and physical condition, contacting
with a high temperature part may cause skin redness,
itching, rash, or low-temperature burns.
Main Unit
DANGER
WARNING
■
Do not throw the product into fire or apply heat.
Doing so may cause fire, burns, or injuries.
Do not apply excessive force such as sticking a nail
into the product, hitting it with a hammer, or stepping
on it.
Doing so may cause fire, burns, or injuries.
If the substance inside the product comes into contact
with your eyes or mouth, do not rub the contacted area
but immediately rinse the area with clean water, and
then see a doctor right away.
Not doing so may cause loss of sight or poor physical
condition due to the influence of the substance inside
the product.
Do not lighten or flash the lighting part of the light
close to person's eye. Be especially careful to keep a
sufficient distance from small children.
Not doing so may cause vision disturbance. Also,
it may cause an accident such as injuries due to
dizziness or shocks.
Do not lighten or flash the light to point at the eyes of
someone driving a car etc.
Doing so may interfere with driving and cause an
accident.
Do not watch a repeatedly flickering screen for a long
time.
Doing so may cause muscle spasms or loss of
consciousness, etc.
Do not allow water or other liquids (drinking water,
perspiration, seawater, urine of pet animals, etc.),
metal pieces, flammable material or foreign object into
the au IC card/microSD card slot on the product. Do
not mistake the place and direction of the au IC card or
the microSD memory card.
Doing so may cause fire, burns, injuries, or electric
shock.
Do not expose the camera lens to direct sunlight for an
extended period.
Doing so may cause fire, burns, or injuries by the lightcollecting mechanism of the lens.
Safety Precautions
39
When sounding the buzzer, do not sound it close to
your ear.
Doing so may cause hearing impairment or other
difficulty.
Turn off the product or set it to Airplane mode before
going aboard an airplane.
Since using the product on airplanes is restricted due
to radio waves, follow the instructions given by the
respective airlines.
Not doing so may adversely affect on-board electronic
equipment.
If you commit a prohibited act while using the product
on an airplane, you might be punished by law.
Follow the instructions given by the respective medical
institution regarding the use of the product in a hospital.
Turn off the product in areas where the use of the
product is prohibited.
Radio waves may affect electronic equipment and
Safety Precautions
electronic medical equipment.
40
When using the handsfree call, ringtone is ringing
loudly, or in the standby mode, be sure to keep the
product off of the ears.
Also, when playing games, video, or music with an
earphone microphone connected to the product, adjust
the volume to the proper level.
When making a handsfree call, the product emits
sound loudly.
Even in the standby mode, the ringtone or alarm may
ring suddenly.
Listening to loud sound continuously for a long time
may cause hearing impairment or other difficulty.
Too loud volume may prevent surrounding sound from
being heard, and cause a traffic accident.
If you have a weak heart, be careful when setting the
ringtone vibration and incoming volume.
The product suddenly vibrating and ringing for a new
call may startle you, and harmfully affect your heart.
To use electronic medical equipment, check with
electronic medical equipment manufacturer or vendor
to determine how devices are affected by radio waves
before using.
Radio waves may cause harmful effect on electronic
medical equipment etc.
When the display or camera lens is accidentally
broken, be careful of broken glass or exposed internal
parts of the product.
Not doing so may cause burns, injuries, or electric
shock with damaged parts or exposed parts.
CAUTION
Do not swing the product around by holding the strap,
etc.
Doing so may cause an accident such as injuries.
Before calibrating the Compass, check for safety
around you, hold the product firmly, and do not wave
the product more than necessary.
Doing so may cause an accident such as injuries.
If the display breaks and the fluid etc. leaks out from
inside, do not let the fluid contact with the skin on your
face or hands or clothes.
Doing so may cause harm to your vision or bodily
harm.
If the substance inside the display comes into contact
with your eyes or mouth, or gets on your skin or
clothes, immediately rinse the area with clean water.
If the fluid etc. enters your eyes or mouth, immediately
see a doctor after rinsing.
Do not use excessive force when removing the back
cover.
Doing so may break the back cover and cause
injuries.
Do not get your fingers or other part of you caught
when attaching the back cover.
Doing so may cause injuries.
Do not use the product with the back cover removed.
Doing so may cause burns, injuries, or electric shock.
To remove the back cover, always use the LOCK
Rotating Tool (sample) to unlock the cover before
removing it.
P. 10 "Attaching a Battery Pack"
▶
To use the product in car, check with automobile
manufacturer or dealer to determine how vehicle
devices are affected by radio waves before using.
In some vehicle models, the product’s radio waves can
cause the vehicle’s electronic equipment to malfunction.
In that case, stop using the product immediately.
If you develop skin problems, stop using the product
immediately, and see a doctor.
Itching, rashes, eczema, etc. sometimes occurs
depending on your physical constitution and
condition.
For material of each part ▶P. 46 "Material List"
Use the product in a well-lighted area and put some
distance between you and the display when watching
the display.
Using the product in dark places or near eyes may
affect your vision.
Safety Precautions
41
Battery Pack
DANGER
WARNING
■
Do not allow anything metal (necklaces, hairpins, etc.)
or conductive to contact the connection terminal. Do
not carry or store together with such objects.
Doing so may cause fire, burns, or injuries.
If the battery pack does not attach in the product easily,
do not attach forcefully. If you cannot remove the battery
pack from the product easily, do not remove forcefully.
Doing so may cause fire, burns, or injuries.
See the following for attaching and removing the
battery pack.
▶
▶
Do not dispose of in fire or heat battery pack.
Doing so may cause fire, burns, or injuries.
Safety Precautions
Do not apply excessive force such as sticking a nail (or
sharp object) into the product, hitting it with a hammer
(or hard object), or stepping on it.
Doing so may cause fire, burns, or injuries.
Check that the orientation of the battery pack is correct
before attaching it to the product.
Attaching in an incorrect orientation may cause the
battery pack to ignite, rupture, overheat, or leak,
resulting in fire, burns, or injuries.
See the following for attaching the battery pack.
▶
42
P. 10 "Attaching a Battery Pack"
P. 12 "Removing a Battery Pack"
P. 10 "Attaching a Battery Pack"
If the substance inside the battery pack comes into
contact with your eyes, do not rub the contacted area
but immediately rinse the area with clean water, and
then see a doctor right away.
Not doing so may cause loss of sight or poor physical
condition due to the influence of the substance inside
the battery pack.
If there is any odor, overheating, discoloration,
deformation, etc., do not use the battery pack.
Doing so may cause fire, burns, or injuries.
Do not touch the battery pack with wet hands.
Doing so may cause burns or electric shock.
If the substance inside the battery pack leaks or there
is an odor, immediately stop using the battery pack
and keep it away from flames.
Leaking fluid may catch fire and ignite or rupture the
battery pack.
Be careful not to allow pets to bite the battery pack.
The battery pack may ignite, rupture, overheat, or
leak, causing fire, burns, or injuries.
CAUTION
If the battery fluid etc. leaks out, do not let the fluid
WARNING
contact with the skin on your face or hands, or clothes
etc.
Doing so may cause harm to your vision or bodily
harm.
If the substance inside the display comes into contact
with your eyes or mouth, or gets on your skin or
clothing, immediately rinse the area with clean water.
If the fluid etc. enters your eyes or mouth, immediately
see a doctor after rinsing.
Do not dispose of with ordinary refuse.
Doing so may cause fire, burns, or injuries. It is also
detrimental to the environment. Tape over the terminals
of used batteries to insulate them and bring them to
an au shop or other handling location, or cooperate
with local collection.
Do not use or charge a wet battery pack.
Doing so may cause fire, burns, or injuries.
Charger
■
Do not use if the cord of the specified charger (sold
separately) is damaged.
Doing so may cause fire, burns, or electric shock.
Do not use the specified charger (sold separately) in a
humid place such as a bathroom.
Doing so may cause fire, burns, or electric shock.
Do not touch the specified charger (sold separately) if
you hear thunder.
Doing so may cause electric shock.
Do not short the charging terminal while it is connected
to an outlet. Do not allow any part of your body such
as your hands or fingers to come into contact with the
charging terminal.
Doing so may cause fire, burns, or electric shock.
Do not place heavy objects on the cord of the specified
charger (sold separately), or do not pull the cord with
excessive force.
Doing so may cause fire, burns, or electric shock.
When you plug/unplug the specified charger (sold
separately) into/from the outlet, do not contact metal
straps or other metal objects with the jack.
Doing so may cause fire, burns, or electric shock.
Safety Precautions
43
Do not connect a transformer for overseas travel (travel
converter) to the specified charger (sold separately).
Doing so may cause ignition, overheating, or electric
shock.
Do not apply excessive force on the connection part
with the specified charger (sold separately) connected
to the product.
Doing so may cause fire, burns, injuries, or electric
shock.
Do not charge anything that has gotten wet with water
or other liquid (beverage, sweat, seawater, pet urine,
etc.) with a wireless charger product (sold separately).
Doing so may cause fire, burns, injuries, or electric
shock.
Do not touch the cord, charging terminal or power
plug of the specified charger (sold separately) with wet
hands.
Doing so may cause fire, burns, or electric shock.
Safety Precautions
Use the product at the specified power supply voltage.
When charging the product overseas, use the specified
charger (sold separately) for global use.
Incorrect power supply voltage may cause fire, burns,
or electric shock.
AC adapter : 100 V AC (Connect to an AC outlet for
internal household use)
AC adapter for global use : 100 V AC - 240 V AC
(Connect to an AC outlet for internal household use)
Wipe off dust on the power plug.
Not doing so may cause fire, burns, or electric shock.
44
Fully plug the specified charger (sold separately) into
the outlet.
Not doing so may cause fire, burns, or electric shock.
When you disconnect the power plug from an outlet,
do not pull the cord of the specified charger (sold
separately) with excessive force. Instead, grasp the
adapter to disconnect.
Pulling the cord of the specified charger (sold
separately) may damage the cord and cause fires,
burns, electric shock, etc.
If wearing an implanted cardiac pacemaker, implanted
defibrillator, or other medical electric device, consult
carefully with a doctor before using a wireless charger
product (sold separately).
Radio waves may affect functioning of medical electric
devices.
When plugging/unplugging the specified charger (sold
separately) into/from the product, do not pull the cord
with excessive force. Instead, plug/unplug it straightly
toward the jack to connect.
Not doing so may cause fire, burns, injuries, or electric
shock.
Stop using the product immediately if you notice
deformation of the charging terminal. Also, stop using
the product after recovering the original form of the
terminal.
Short-circuiting of the charging terminal may cause
fire, burns, injuries, or electric shock.
When the specified charger (sold separately) is not
CAUTION
CAUTION
WARNING
CAUTION
to be used for a long time, disconnect the power plug
from the outlet.
Leaving the charger plugged in may cause fire, burns,
or electric shock.
Immediately remove the power plug from the outlet
if water or other fluids (drinking water, perspiration,
seawater, urine of pet animals, etc.) get into the
adapter.
Not doing so may cause fire, burns, or electric shock.
Always remove the power plug from an outlet when
cleaning the equipment.
Not doing so may cause fire, burns, or electric shock.
Do not touch the specified charger (sold separately) for
a long time when connected to an outlet.
Doing so may cause burns.
au IC Card
■
Be careful of the cut surface when handling an au IC
card as it may damage a part of your body such as
fingers, etc.
The cut surface may be sharp and may cause injuries.
LOCK Rotating Tool (Sample), Hexagon
■
Wrench (Sample)
The hexagon wrench (sample) has a sharp point. Do
not use pointed at yourself or others.
Doing so may allow it to strike yourself or others,
causing injuries or blindness.
If using the LOCK Rotating Tool (sample) or hexagon
wrench (sample) causes any skin abnormality,
immediately discontinue use and see a doctor.
Depending on your constitution or current health, it
may cause itching, a rash, etc.
For materials used ▶P. 46 "Material List"
Store out of reach of infants and young children.
They may accidentally swallow it, causing choking or
injury.
Safety Precautions
45
Use near Medical Instruments and
WARNING
■
Inside Medical Facilities
Wearers of medical equipment such as implanted
pacemakers or defibrillators must carry and use the
product at least 15 cm away from the implanted device.
Radio waves may affect the performance of electronic
medical equipment.
When using electronic medical devices as home
medical treatment other than an implanted pacemaker
and an implanted cardioverter-defibrillator outside
medical facilities, check individually with the
manufacturer of the electronic medical equipment
regarding the influence of radio waves.
Radio waves may affect the performance of electronic
medical equipment.
Safety Precautions
Make sure that the product will not emit any signals
(turn off power, put it in Airplane mode, etc.) if within
15 cm of those around you, such as where crowded
and you cannot move freely.
Since there may be people with an implanted
pacemaker or an implanted cardioverter-defibrillator
nearby. Radio waves may affect the performance of
electronic medical equipment.
When using the product in medical facilities, be sure to
observe the regulations of the facility.
Radio waves may affect the performance of electronic
medical equipment.
46
Material List
TORQUE G03 main unit
■
PartMaterialSurface
Exterior case (main display)PA resinUV-cured
Exterior case (main display
bottom, back, side), volume
up/down button, Direct button
Exterior case (top/bottom
bump protectors)
Display, wide-angle camera
lens
Camera buttonAluminumAnodizing
Mobile light lensPMMA resin
Out-camera lens, external
These precautions are provided to prevent product faults
and to ensure that performance can be fully demonstrated.
Thoroughly read these precautions to ensure correct use.
Precautions Common to the Main Unit, Battery Pack,
■
Charger, au IC Card, LOCK Rotating Tool (Sample),
Hexagon Wrench (Sample), Peripheral Devices
Do not apply excessive force to the product during use.
●
Be sure not to put the product into a tightly packed bag or
place a heavy object on the product in a bag. Sitting on the
product in your pocket might damage the display or internal
circuit board resulting in a malfunction.
Keeping an external connection device connected to the
external connection terminal or earphone microphone
terminal might damage the connector resulting in a
malfunction. Such damage and malfunction are not covered
by the warranty, even if there is no external damage.
To ensure the waterproof property (equivalent to IPX5 and
●
IPX8) or the dustproof property (IP5X) of the product, use
the product with the battery cover, back cover, earphone
microphone terminal cover, and external connection terminal
cover tightly closed.
Note that the waterproof property is not guaranteed in
every usage condition. Do not allow water to get inside the
product, or splash water on the battery pack, specified
charger (sold separately), or optional accessories. Do not
attach/remove the battery cover or back cover, or open/
close the earphone microphone terminal cover or external
connection terminal cover in the rain or with any water
on the surface of the product. Doing so may cause water
intrusion resulting in internal corrosion.
Malfunctions determined to be caused by such water
intrusion are not covered by the warranty.
Safety Precautions
47
Do not use the product in extremely hot, cold or humid
●
places.
(Use within an ambient temperature range of 5°C to 35°C
and humidity range of 35% to 85%.)
- Charger
- Peripheral devices
Do not use the product in extremely hot, cold or humid
●
places.
(Use within an ambient temperature range of 5°C to 35°C
and humidity range of 35% to 90%. Temporary use at -21°C
to 50°C is allowed.)
- Main unit
- Battery pack/au IC card (attached to the main unit)
Do not use in places subject to lots of dust or vibration.
●
Doing so may cause malfunction.
Clean the external connection terminal, earphone
●
microphone terminal, wireless charging antenna connection,
and charging connection area with dry cotton swabs, etc.
every now and then. Soiling may result in a poor connection.
Safety Precautions
Do not exert a strong force to clean the respective
connection terminals to prevent deformation.
Clean the product with a soft dry cloth (such as the type
●
used for eyeglasses). Forceful rubbing with a dry cloth may
scratch the display. The display may be stained if splash
or smear is left attached to the surface. Wiping the product
using alcohol, thinner, benzene, detergent, etc. might erase
the printing on the outer cover or cause malfunction.
Use as far away as possible from land-line phones, TVs and
●
radios. Use nearby might affect them.
48
The product may become warm while charging or during
●
other operations, depending on the situation, but this is not
abnormal.
Turn off the power before removing the battery pack.
●
Removing the battery pack while the power is still on may
change or erase saved data.
Do not place near corrosive chemicals or in places
●
where corrosive gas is generated. Doing so may cause
malfunction.
Do not use outside when you can hear thunder. Doing so
●
might risk lightning strikes and electric shock.
Be sure to use only the specified peripheral devices. Use of
●
other peripheral devices might cause malfunction.
Do not put the product in a cooking apparatus such as
●
microwave oven or a pressure vessel. Doing so may cause
malfunction.
The customer is not allowed to disassemble, modify or
●
repair the product. Doing so may cause malfunction.
Modification of the product is in violation of the Radio Law
and Telecommunications Business Law.
Do not allow conductive foreign objects (metal fragments,
●
pencil leads, etc.) to come into contact with or get inside
the connection terminal, earphone microphone terminal,
etc. to avoid the connection terminal, earphone microphone
terminal, etc. from short-circuit. Doing so may cause
malfunction.
In the event that the product gets wet while charging,
●
immediately disconnect the power plug of the specified
charger (sold separately).
Do not use the product while driving a car or motorbike,
●
riding a bicycle or walking. Use of a cell phone while
driving a car or motorbike is prohibited by law. Use of a cell
phone while riding a bicycle may be punishable by some
regulations.
Using or charging the product in a bag or while it is covered
●
with bedding might cause malfunction.
When using a specified charger (sold separately) or external
●
device, insert/remove the connector straight to/from the
terminal. Make sure the orientation of the connector. Unless
it's correct, it may cause a fault.
Do not expose the camera lens to direct sunlight for an
●
extended period. Doing so may cause malfunction.
Do not store the product in places subject to direct sunlight
●
(e.g. in a car), places that get hot, places that get extremely
cold, and in humid or dusty places. Doing so may cause
malfunction.
Do not leave the product on unstable or sloping surfaces.
●
Be careful especially when the product is charging or set to
vibrate. The product may fall and cause malfunction.
For charging the product, do not exceed the rating of an
●
outlet or wiring device by stardust connection etc.
Main Unit
■
Do not forcefully press, tap or intentionally subject the
●
display to strong impact. Doing so might cause scratching
or damage.
Do not forcefully press your fingernails, sharp objects, or
●
hard objects against buttons or display surface. Doing so
may cause scratching or damage.
The touch panel is designed to be lightly touched by
●
fingers. Avoid pressing forcefully or using sharp objects
(fingernail, ballpoint pen, pin, etc.).
The touch panel might not respond to the following types of
operation. These may also result in malfunction.
with fingernails
・
with another object placed on the operation area
・
with the display covered with a sticker or sheet
・
(commercially available protective film or privacy protector)
Never use the modified product. Use of a modified device
●
violates the Radio Law and Telecommunications Business
Law.
The product has acquired such certification as conformity
with technical regulations for a specified radio station based
on the Radio Law and conformity with technical regulations
for a terminal device based on the Telecommunications
Business Law, and the "Technical Conformity Mark
be confirmed internally in the product.
From the home screen → [Apps] → [Settings] → [About
phone] → [Compliance information]
If the modification is made to the internal components,
the certifications of conformity with technical regulations
will become invalid. Never use the product without these
certifications valid. Doing so violates the Radio Law and
Telecommunications Business Law.
Safety Precautions
" can
49
Take care not to place magnetized items such as magnetic
●
cards, speakers and TV sets near the product as it might
cause malfunction.
Putting strong magnetism close to the product might cause
false operation.
Do not bring magnetized cards such as cash cards, credit
●
cards and prepaid cards closer to the product. Doing so
may result in loss of recorded information.
When you put the product in your pocket or bag, take care
●
so that the display does not come in contact with metal
objects or other hard objects. Not doing so may cause
scratching or damage. Straps with metal or other hard
parts that may come in contact with the display may cause
scratching or damage.
When suddenly brought into a warm place from a cold
●
place, or when in a humid location, or when used where
temperature suddenly changes (e.g. near the air discharge
port of an air conditioner), water droplets (i.e. condensation)
sometimes are formed inside the product. Note that when
Safety Precautions
used under conditions such as this, humidity might cause
corrosion or a fault.
Camera lens or inside of the display may mist over
●
(dew formation) because of usage environment such as
temperature or humidity. This is not malfunctioning or
abnormal.
50
Environment for easily generating dew formation on the
●
camera lens or inside of the display
In the following cases, such as large temperature change or
high humidity, camera lens or inside of the display mist over
because of usage environment.
Bring the product from a high temperature land into a low
・
temperature water.
Bring the product from a cold place into a warm place
・
such as an indoor.
Open/Close the back cover of the product in a high
・
humidity environment.
How to reduce condensation
●
Do not use the product in places that get hot and humid,
and sandy or dusty places. Leave the product with caps
(earphone microphone terminal cover, external connection
terminal cover) opened for a while until the condensation is
cleared when the ambient temperature is held constant.
While writing/reading data to/from a microSD memory card,
●
do not subject the product to vibration or impact, remove
the battery pack, or turn off the power. Doing so may cause
data loss or malfunction.
Do not remove the wireless charging antenna on the
●
underside of the battery cover. Removing the wireless
charging antenna will prevent wireless charging.
Do not cover the sensor with your finger or put a sticker on
●
it. May hinder the sensor from detecting the ambient light
level and functioning correctly.
Do not put a sticker, etc. on the proximity sensor. May cause
●
the sensor to malfunction and make the display always
turned off while receiving a call or during a call.
Any soiling on the proximity sensor may cause misoperation.
●
Wipe the sensor with a soft, dry cloth.
Do not use the product with the back cover or front cover
●
removed. Do not leave or store the product in this condition.
Doing so may allow dust or other foreign matter to enter
product and cause malfunction.
Keep the external connection terminal cover, etc. closed
●
when using the product. Using the product with the covers
opened can allow dust, water, etc. to enter and cause
malfunction.
Do not allow liquids, metal objects, or other foreign objects
●
to get inside of the au IC card or microSD memory card slot.
Doing so may cause malfunction.
Product speaker uses magnetic parts; be careful not to
●
allow anything metal (cutter blades, staples, etc.) adhere to
product when the front cover is removed. Attaching the front
cover with anything adhering can cause malfunction.
Do not give strong impact on the product such as dropping,
●
throwing, stomping. Doing so may cause malfunction.
Do not place the product directly on sand at a beach, etc.
●
If sand or other small particles get inside the microphone
or speaker, etc., it may cause the volume to drop or
malfunction.
Touch Panel
■
Any soiling on the display surface may cause false
●
operation. Wipe the display with a soft, dry cloth.
Putting stickers or sheets (e.g. commercially available
●
protective films, peep prevention sheets) on the display
might cause incorrect operation of the touch panel.
When carrying the product in your pocket or bag, take
●
care not to put the touch panel close to metals or other
conductive materials, as it might cause false operation of
the touch panel.
Touching operation with gloved hands is available, but
●
touching the panel may not work properly depending on the
thickness and material of gloves.
Wipe off any water droplets on gloves if you cannot
・
operate the product with water drops attached to gloves.
If you cannot operate with gloved hands after operating
・
with bare hands, try entering the sleep mode and
canceling the sleep mode. If "Glove touch mode" is set
to "Always ON", operation with gloved hands is available
even after operating with bare hands.
If you cannot operate with gloves which does not fit your
・
finger, try pressing the display with the flat part of your
finger.
Priority is given to operation with a bare hand if operating
●
with a gloved hand and bare hand at the same time.
Safety Precautions
51
Battery Pack
■
(The battery pack is a lithium-ion battery)
The battery pack is not fully charged at
the time of purchase. Charge before using
the product. Also charge after not using
the product for a long period.
Use in very hot or cold environments, for example, when left
●
in an automobile with the windows closed in summer, will
cause the battery capacity to drop and shorten the available
battery usage time. This will also shorten the battery pack's
service life. Try to use the battery pack as much as possible
at room temperature.
If not using the product for a long time, remove the battery
●
pack from the product and store away from high heat and
humidity.
The battery pack is a consumable accessory. If the
●
performance of the battery pack does not recover (e.g. the
usable time after each charge has become extremely short),
Safety Precautions
the battery pack is at the end of service life, so stop using
the product, and purchase a new specified battery pack.
Note that the length of service life varies depending on the
usage condition, etc.
The battery pack may swell up as it approaches the end of
●
its battery life depending on conditions of use. This is due to
the properties of lithium-ion batteries, and is not a problem
in terms of safety.
Do not use a damaged or leaking battery pack. Doing so
●
may cause malfunction.
52
Do not expose the battery pack to water, etc. A wet battery
●
pack may cause malfunction. If accidentally dropped in
water, etc., immediately turn the power off, remove the
battery pack, and contact an au shop or Repair and Delivery
Support Center. Do not charge a wet battery pack.
Charger
■
Do not wrap the cord of the specified charger (sold
●
separately) around the adapter unit. Do not forcibly bend the
specified charger's (sold separately) plug or the connection
between the connector and power cord. Do not place
heavy objects on the cord of the specified charger (sold
separately) or USB connection cable, or do not pull the cord
with excessive force. Doing so may cause malfunction.
When unplugging the power plug of the specified charger
●
(sold separately) from the power outlet, hold and pull the
power plug. If you pull the cable, it might be damaged.
Wireless charging
■
Do not adhere anything metal (stickers, etc. containing
●
metal) on a wireless charger product (sold separately) or
the back of the product.
Doing so may cause malfunction.
The indicator LEDs on a wireless charging pad remains on
●
after charging completes, but this is not abnormal.
Charging may stop just before phone is completely
●
charged.
If charging stops just before phone is completely charged,
●
charging may not immediately resume.
Some Qi-specification products may experience repeated
●
tarting/stopping of charging. Charge with a specified au
product.
Above a certain temperature, the charging function may
●
stop or charging may take a long time, but this is not
abnormal. Wait for the temperature to cool.
Charging is controlled at a reduced rate during wireless
●
charging to prolong the life of the battery pack.
Place a wireless charging pad on a flat, stable surface
●
before charging.
Turn the phone's vibration function off before wireless
●
charging. Vibrating of the phone may cause it to move,
preventing charging from completing or causing it to fall.
Before charging, remove any case, cover, stickers or sheets
●
(commercially available protective film or privacy protector)
attached to the product.
Make sure that the charging pad and phone are not wet.
●
Do not wirelessly charge while a separately-sold AC adapter
●
or USB Type-C cable is connected to the phone.
Keep any other wireless chargeable device other than the
●
product you are charging away from the product. The au
product you are charging may not be detected and prevent
charging.
If a TV, radio, etc. experience noise, charge as far away
●
from the TV, radio, etc. as possible.
Depending on the Qi-specification product, calls may not
●
be received during charging. Charge with an au-specified
product.
Some Qi-specification products may experience interference
●
with the Osaifu-Keitai
starting. Charge with a specified au product.
Activating of apps, etc. during wireless charging may
●
prevent charging from completing.
Phone may become warm while on a wireless charging pad,
●
but this is not abnormal.
Reception (quality of data communication, etc.) may be
●
affected while charging on a wireless charging pad.
Do not move a wireless charging pad or the phone while
●
charging.
Battery may deplete if the phone is left unused for a long
●
period even after completing charging.
Do not let a credit card, contactless IC card, etc. between
●
the product and a wireless charging pad (sold separately)
when charging wirelessly. Doing so may prevent charging,
or heat during charging resulting in the product or card
malfunctioning or being damaged.
®
function, preventing charging from
Safety Precautions
53
au IC Card
■
Do not forcibly remove or insert the au IC card. Be careful
●
not to exert excessive force when inserting the card into
your au cell phone.
You are responsible for any damage caused by inserting
●
your au IC card into some other IC card reader/writer, etc.
Do not put stickers, etc. on the au IC card.
●
Do not damage the card (use in a hot place, throw into fire,
●
contact the metal part with foreign object, give an impact,
bend, apply a load, moisten, etc.). Doing so may cause
data loss or malfunction.
LOCK Rotating Tool (Sample), Hexagon Wrench
■
(Sample)
Do not apply excessive force to the LOCK Rotating Tool
●
(sample) or hexagon wrench (sample). Doing so may cause
malfunction or damage.
The LOCK Rotating Tool (sample) and hexagon wrench
●
Safety Precautions
(sample) are not covered by the free-of-charge repair
warranty.
Camera
■
When photographing important occasions, take a trial shot
●
and check the shot image to make sure it is correctly shot.
Do not shoot in areas where shooting is prohibited.
●
54
Copyrights and Rights of Portrait
■
You are not allowed to copy, distribute, publish, modify or
●
edit the data you shot, recorded or downloaded using the
product without consent of the copyright holder, except for
personal use, under the copyright law.
In addition, do not use or modify portraits or names of other
individuals without their consent, as it may infringe on rights
of portrait.
Note that shooting and recording might be restricted at
some live performances, shows and exhibitions even for
personal use.
Be careful about the copyright and portrait right when
●
posting photos you shot, etc. on Internet homepages.
Backup Content On the Product
■
Please back up important content registered to the product
●
or downloaded to the product from an outside source.
Content recorded to memory on the product sometimes
disappears or is altered by unexpected factors, such as
static electricity or a fault, repair, mishandling, etc.
FCC Certification Information
■
The product is certified by Federal Communications
●
Commission (FCC)
The product's FCC ID is JOYDA58.
You can view this certification in the following way.
How to confirm:
From the home screen → [Apps] → [Settings] → [About
phone] → [Compliance information]
Notes on Water, Dust, Seawater,
and Shock Resistance
This product is protection-rated (JIS C 0920) at IPX5/8equivalent*
well as IP6X-equivalent*
cover, back cover, external connection terminal cover, and
earphone microphone terminal cover are completely attached
(by Company test methods).
The product also meets 21 ruggedization test requirements,
based on 19 categories of the US Department of Defense's
MIL-STD-810G standards and including 2 categories from
proprietary tests*
capabilities are confirmed in a test environment, and does
not guarantee capabilities under all conditions of actual
use. No guarantees are made with regard to non-breakage
or non-fault.
*1 IPX5-equivalent indicates phone capability is maintained even when jet-
*2 Indicates no water seepage and phone capability is maintained even
*3 IP6X-equivalent indicates ability to resist dust intrusion even when
1
water resistance and seawater capability*2 as
sprayed from all directions for at least 3 minutes with 12.5 L/minute from
a distance of about 3 m from 6.3-mm nozzles. IPX8-equivalent indicates
no water seepage and phone capability is maintained even when gently
submersed and left at the bottom of a tank for about 30 minutes filled
with still, normal-temperature tap water at a depth of 1.5 m.
when submersed in normal-temperature, 15-kPa (maximum depth of 1.5
m) seawater* for about 30 minutes.
* Seawater: Evaluation made with Company original standards using
artificial seawater simulate the seawater composition of the Japanese
coast. Regarding use at pools, product has been assessed according
to Japanese domestic disinfection standards.
placed in a test device containing test dust particles (diameter 75 μm or
less) for 8 hours.
3
dust resistance when the battery
4
(by Company test methods). Product
*4 21 categories, encompassing 19 categories of MIL-STD-810G with 2
additional proprietary ruggedization categories.
Shock
(Drop)
Tested by dropping from about 1.8 m in 26
directions onto metal and concrete
ShockTested by attaching device to test apparatus
and subjecting to shock of 40 G from 6
directions 3 times
Immersion Tested by immersing in about 1.5 m of water
for 30 minutes
Blowing
Rain
Tested by subjecting to rainfall of 1.7 mm/
min from 6 directions for 30 minutes each
direction
Rain DripWater resistance tested by dripping from 1
m (15 minutes)
Sand and
Dust
Dust resistance tested by subjecting to dust
continuously for 6 hours (wind 8.9 m/sec,
concentration 10.6 g/m
3
)
Salt FogResistance to salt water tested by subjecting
continuously for 24 hours to 5% salt fog and
then drying for 24 hours
HumidityTested by subjecting continuously for 10
days (humidity 95%)
Solar
Radiation
Tested by subjecting continuously for 20
hours to 1,120 W/m
2
followed by shielding
from radiation for 4 hours, repeated for 10
days
VibrationTested by subjecting to vibration for 3 hours
(in 3 directions at 1 hour each/20 to 2,000
Hz)
Safety Precautions
55
Icing/
Freezing
Rain
Temperature
Shock
High
Temperature
(Operation)
High
Temperature
(Storage)
Low
Temperature
(Operation)
Low
Temperature
(Storage)
Tested by exposing to -10ºC chilled water
until coated with ice to 6 mm
Tested by subjecting to sudden temperature
change from -21 to 50ºC continuously for 3
hours
Tested in an operation environment of 50ºC
continuously for 3 hours, and a storage
environment of 60ºC continuously for 4 hours
Tested in an operation environment of -21ºC
continuously for 3 hours, and a storage
environment of -30ºC continuously for 4
hours
Tested continuously for 2 hours (57.2 kPa/
equivalent to altitude of about 4,572 m)
Tested by first subjecting to -10ºC
environment with condensation and mist for
1 hour, and then checking operation in a
25ºC, 95% RH environment
Withstand
load
Seawater
resistance
Tested by subjecting to even surface load of
100 kgf
Tested by immersing in normal-temperature,
15-kPa seawater (maximum depth of 1.5 m)
for about 30 minutes
Before using the product, thoroughly read "Important Items
to Remember before Use" to ensure correct use. Failure
to follow the contents described in these sections may
cause the intrusion of water, sand or other foreign material,
resulting in overheating, ignition, electric shock, injury or a
fault.
Since operation of the product on each usage scene
was confirmed based on the above assumption, proper
operation of the product in every possible condition during
actual use is not guaranteed. Malfunctions determined to
be caused by mishandling by the customer are not covered
by the warranty.
Important Items to Remember
before Use
Close firmly the external connection terminal cover and
◦
earphone microphone terminal cover, and completely attach
the battery cover and back cover. Water resistance is effective
when completely sealed.
Never open or close the battery cover, back cover, external
◦
connection terminal cover, or earphone microphone terminal
cover while your hands or the product is wet.
Do not let the product submerged into or get wet with the
◦
liquids (hot water of hot spring, water containing soap,
other than tap water. Also, do not use it in a place where it
gets wet with pet urine.
If the product gets splashed, immediately rinse it off with tap
water.
Do not place the product directly on sand at a beach, etc.
◦
Sand or other small particles might get inside the mouthpiece
(microphone) or speaker, causing the volume to drop. If sand
gets inside the product, it might cause overheating or a fault.
Do not use or leave the product in a humid place such as a
◦
bathroom or kitchen for an extended period of time.
Moisture may still remain after draining. While this will not
◦
affect use, you should not leave the product next to items you
do not want to get wet. Product may wet clothing, inside of
carry bag, etc.
Drain any water in the mouthpiece (microphone) that may be
◦
affecting audibility.
Product is not designed to resist water pressure. Avoid
◦
exposing to high water pressure or submersing in water for a
long period.
Do not wash the product in a washing machine or ultrasonic
◦
bath.
Do not immerse the product into a bathtub. Product is not
◦
designed to be heat resistant.
The rapid changes of temperature may cause condensation,
◦
resulting in malfunction. Wait until the product reaches room
temperature before you bring the product from a cold place
into a warm bathroom.
The product does not float on water.
◦
The external connection terminal cover and earphone
◦
microphone terminal cover
• Close firmly the external connection terminal cover and
earphone microphone terminal cover, and make sure the
battery cover and back cover are completely closed. Any
minute particles becoming lodged between contact surfaces
(a single hair, etc.), no matter how small, can cause seepage.
• Do not wear gloves while opening/closing the external
connection terminal cover or earphone microphone terminal
cover, or removing/attaching the battery cover or back cover.
Any minute particles becoming lodged between contact
surfaces (a single hair, etc.), no matter how small, can cause
seepage. Before closing the covers, wipe any water, soiling,
etc. with a dry, clean cloth, no matter how small.
Safety Precautions
57
• Any deterioration or damage with the external connection
terminal cover or earphone microphone terminal cover will
affect water resistance.
Back cover
Attaching the battery cover (▶P. 10)
Insert tabs on battery cover in slots on product and close
battery cover. Press the battery cover where shown
making sure it is pressed down completely around.
External connection
terminal cover
Closing the external
connection terminal
cover and earphone
microphone terminal
Safety Precautions
cover
Return hinge to
inside the product,
and then ① press
entire cover with
pad of your finger.
Press along cover
in directions shown
to close firmly
②
ensuring there are
no gaps.
58
Earphone microphone
terminal cover
②①
Attaching the back cover (▶P. 10)
12
②
①
3
Attach the back cover
₁
First insert the back cover at an angle by the two
tabs at the top end of the cover
bottom end into place
②
.
, then press the
①
Press the back cover where shown
2
making sure it is pressed down
completely around
Turn the lock
3
clockwise to lock the
back cover
Use the supplied LOCK
Rotating Tool (sample).
If any liquid other than plain water gets on the product
◦
• If anything other than water (washing detergent, alcohol, etc.)
gets on the product, immediately rinse with water.
• Wash with slightly weak running water (less than 6 liters/
minute) with tap water (5°C to 35°C) at a position about 10 cm
away from the faucet or shower.
• If the product gets soiled, wash by hand without using a
brush, etc., holding the product so that the battery cover,
back cover, external connection terminal cover, and earphone
microphone cover do not open.
After the product gets wet
◦
• After becoming wet, drain water, and without removing the
back cover, wipe the product and back cover with a dry, clean
cloth.
• In cold regions, any water on the product may freeze. Using
the product with frozen water may cause malfunction. Do not
leave water drop on the product.
Rubber seals
◦
•
The rubber seals around the external connection terminal
cover, earphone microphone terminal cover, battery
cover, and back cover are important in maintaining water
resistance. Do not scratch or remove them.
• Be careful not to pinch the rubber seals when closing the
cover, or back cover. Doing so may damage/deform the
product or scratch the seals, allowing water seepage.
• Parts used for maintaining water resistance should be
replaced every 2 years regardless of their appearance.
Contact your nearest au shop for replacement.
Heat resistance
◦
• Do not submerge the product in hot water or get it wet with
hot water. Do not use the product in saunas or expose it to
hot air from hair dryer etc. Product is not designed to be heat
resistant.
Safety Precautions
59
Shock
◦
• The product is resistant to shock, but product shock
resistance assumes usage in daily situations; subjecting the
product to excessive shock such as by throwing or causing/
letting the product fall forcefully may break the product.
In seawater
◦
• Check the following before using in seawater.
* Close the external connection terminal cover, earphone microphone
terminal cover, battery cover, and back cover securely. The product is
waterproof while the covers are completely closed.
* Minute particles (a single hair, etc.) becoming lodged between contact
surfaces, no matter how small, may cause water seepage.
* Check that the battery cover and back cover are locked.
• Check the following during and after use in seawater.
* Never open or close the external connection terminal cover, earphone
microphone terminal cover, back cover, or battery cover when your
hands or the product are wet with seawater.
* Do not connect an earphone when water is in the earphone microphone
terminal.
* When opening the battery cover, open gently so as not to allow water
inside. If water contacts the inner surface of the battery cover, always
Safety Precautions
wipe away before using the product.
• Use at a depth of up to 1.5 m. Do not use in the water
continuously for more than 30 minutes. Product sinks; use a
strap, etc. and be careful not to drop in the water.
• Do not subject the product to shock in the water. Do not dive
in water while holding the product, and do not subject to
harsh water pressure of rapids, a waterfall, etc. Do not use
the product in a way that subjects it directly to high-pressure
water.
60
• Wash the product referring to "Cleaning" (▶P. 61).
* Always wash product after using or immersing in seawater, and
completely dry before charging.
• Sunscreen or sun oil splashing on the product may discolor
the surface of the product or cause a fault. If on product,
immediately rinse.
Precautions on Charging
Supplied accessories and optional accessories are not
water/dust resistant. Note the following before and after
charging.
• Never charge the battery pack if the product is wet.
Doing so may cause fire, burns, injuries, or electric shock.
• Make sure the product is not wet. To charge the product after
it has gotten wet, drain water well and wipe with a dry, clean
cloth before opening the external connection terminal.
• If the external connection terminal cover was opened to
charge, close the cover firmly after charging. To prevent water
intrusion from the external connection terminal cover, it is
recommended that a wireless charging pad (sold separately)
be used for charging.
• Do not touch the specified charger (sold separately) with wet
hands. Doing so may cause electric shock.
• Do not expose the specified charging equipment (sold
separately) to water. Do not use it near water, such as in a
bathroom, shower room, kitchen, or washroom. Doing so may
cause fire, burns, electric shock, or a fault. Do not bring it into
a bathroom, etc. even when you are not charging with them.
Doing so may cause fire, burns, electric shock, or a fault.
Cleaning
If using the product where seawater or sand, mud, dust,
and other foreign particles can get on it, continuing to use
it without cleaning may cause a fault. Be sure to clean as
follows.
Turn off the power, and with the back
₁
cover opened, rinse the locations below
() under weak water flow (up to 6 L /
minute).
Sand or seawater remaining on rubber seals may
affect water resistance. Keep buttons pressed while
rinsing.
Safety Precautions
61
Remove the back cover (do not remove
2
the battery cover) and front cover (▶P. 9),
open the external connection terminal
cover and earphone microphone terminal
cover, and rinse mainly at the locations
() below.
Also rinse the front cover and back cover
in the same way.
Safety Precautions
62
* Do not remove the battery cover.
Wash the product by gently swishing it
3
in a bowl with 5 cm of fresh water for 2
minutes. Also wash the front cover and
back cover in the same way.
Wipe away water with a soft cloth, then
4
lightly tap while holding terminal covers
and wipe away any water. Lightly tap the
speaker and sensor areas and wipe away
any water.
If any water is in the sensor, the atmospheric pressure
sensor may not work properly.
Drain water referring to "How to Drain
5
Water" (▶P. 64).
Safety Precautions
63
Dry adequately, check that no water is
6
remaining in the terminals, and close the
external connection terminal cover and
earphone microphone terminal cover,
and attach the back cover and front cover
(▶P. 9)
Dry the external connection terminal cover, earphone
◎
microphone terminal cover, back cover, and front cover
adequately such as by leaving it in a well-ventilated,
shaded place, check that no water is remaining on them,
and close. Completely dry before charging the product.
Safety Precautions
64
How to Drain Water
If you use the product after it gets wet, always drain water
remaining in the speaker or mouthpiece (microphone).
Water might wet your clothes or bag, or the sound might
become hard to hear.
Follow the steps below to drain water.
Wipe water thoroughly on the surface of
₁
the product with a clean dry cloth without
lint.
Shaking the product
2
Hold the product firmly and shake it in the direction
①
of arrows until water does not come out.
* When shaking the product, stay alert to your surroundings.
* Be careful not to have the product pop out, and hold it firmly to
drain water.
Earphone microphone terminal side:
20 times or more
Speaker side/Microphone side:
20 times or more
Wipe drained water.
②
* Water is difficult to drain especially from the microphone, speaker,
external connection terminal, earphone microphone terminal, and
buttons. Wipe away water by pressing the cloth into these areas
with product turned so these areas are downward.
Place the product on a dry towel or cloth and leave
③
it at room temperature.
Gently press the product into a lint-free,
3
dry, clean cloth and wipe away water in
gaps around the microphone, speaker,
etc.
Leave the product for one hour or more at
4
room temperature to dry after removing
drained water thoroughly.
Even after you take these procedures, water may remain on
the product. Do not place the product near things that you do
not want to wet. Also, take care not to wet your clothes, bag,
etc.
Safety Precautions
65
Notes on Using Bluetooth®/
Wireless LAN (Wi-Fi®) Function
• The Bluetooth® function of the product conforms to
domestic standards of Japan and FCC standards and
has been certified.
• Use of the Bluetooth
or regions. If you use the product overseas, check the
relevant laws and regulations of the country/region you
visit.
• The wireless LAN (Wi-Fi
conforms to domestic standards of Japan and FCC
standards and has been certified.
• Use of the Wireless LAN (Wi-Fi
in some countries or regions. If you use the product
overseas, check the relevant laws and regulations of the
country/region you visit.
Safety Precautions
• The 2.4 GHz band used by wireless LAN (Wi-Fi
and Bluetooth
devices. For this reason, the communication speed and
connectable range may be decreased, or disconnection
may occur, due to interference from other devices.
• Do not use this product in places where electromagnetic
waves are generated or near electric products, AV and
OA equipment, or other magnetized devices.
66
®
function is limited in some countries
®
) function of the product
®
) function is limited
®
devices is operated by various other
• Subjecting this product to magnetic or electrical noise
might increase noise and prevent it from performing
communications. (This product is particularly susceptible
to noise when it used near a microwave oven.)
• Using this product near a TV, radio or similar appliance
might cause reception interference and disrupt TV
images.
• Searching might not be successful if there are multiple
wireless LAN (Wi-Fi
®
) access points near to the product
or the same channel is being used.
• Since using the product on airplanes is restricted, follow
the instructions given by the respective airlines.
• The communication speed and connectable range vary
depending on the distance between communication
devices, obstacles and the devices used.
Cautions on Using 2.4 GHz Band
®
)
The frequencies used by the Bluetooth® and/or Wireless
LAN (Wi-Fi
®
) function of the product are in the 2.4 GHz
band. In this frequency band, other similar wireless stations,
in-plant wireless stations for mobile unit identification that
require a license for use, such as factory production lines,
specific small power wireless stations that do not require
licenses, amateur wireless stations (collectively called
"other wireless stations" from here on) are operated in
addition to home electrical appliances such as microwave
ovens, devices for industrial, scientific and medical
devices.
1. Before using the product, make sure that "other wireless
stations" are not in operation nearby.
2. In the event that instances of radio wave interference
have occurred between the product and "other wireless
stations", immediately either relocate the product or stop
operation of the device (stop emission of radio waves).
3. If unsure or require assistance, contact an au shop or
Customer Service Center.
Connections between the product and all other Bluetooth®
◎
and wireless LAN (Wi-Fi
confirmed. Therefore, connections with all Bluetooth
wireless LAN (Wi-Fi
This product supports security features for wireless
◎
communications that are compliant with the Bluetooth
and wireless LAN (Wi-Fi
security may not be sufficient depending on the usage
environment and configuration. Be careful when making
data communication using Bluetooth
function (Wi-Fi
Wireless LAN (Wi-Fi
◎
freely connected anywhere within the radio wave range,
as it uses radio waves for exchanging information.
However, not making security settings allows the risk of
malicious use by third parties. While at the customer's
discretion and responsibility, it is recommended that you
make security settings before using the product.
The Company assumes no responsibility for leakage of
◎
data or information that may occur during Bluetooth
wireless LAN (Wi-Fi
Since Bluetooth
◎
the same frequency band, using the both functions at
the same may cause radio wave interference resulting in
decreased communication speed or disconnection from
the network. If connection fails, stop using either of the
®
Bluetooth
and wireless LAN (Wi-Fi®) functions.
®
) devices have not been
®
) devices are not guaranteed.
®
) standard specifications, but the
®
®
).
®
) has the advantage that it can be
®
) communication.
®
and wireless LAN (Wi-Fi®) functions use
or wireless LAN
Bluetooth® and wireless LAN (Wi-Fi®) functions of the
product use frequencies in the 2.4 GHz band.
®
®
and
®
/
Safety Precautions
67
• Bluetooth® function: 2.4FH1/XX1
2.4FH1/XX1
This product uses the 2.4 GHz band. FH-SS is used as
the modulation scheme. The interference distance is
about 10 m or less.
• Wireless LAN (Wi-Fi
This product uses the 2.4 GHz band. DS-SS and OFDM
®
) function: 2.4DS4/OF4
are used as the modulation schemes. The interference
distance is about 40 m or less.
This means that all bandwidths are used, and that band
of mobile unit identification devices can be avoided.
Available channels vary depending on countries.
For use in an airplane, check with the airline company in
advance.
Safety Precautions
68
Cautions on Using 5 GHz Band
The frequencies used by the Wireless LAN (Wi-Fi
of this product are in the 5 GHz band. Outdoor use of 5.2
GHz band and 5.3 GHz band is prohibited under the Radio
Law.
The used channels of the product are as follows.
The product has various security codes that you can use.
The available security codes are as follows. Do not
forget the various security codes that are set as they are
necessary for various operations and contracts.
Always make sure to change the initial value to your own
code before use.
Security code
●
Example of
usage
Initial value A four digit number chosen by the customer and
Security settings in the start screen
●
Example of
usage
Initial value Follow initial default settings
* Always make sure to change the initial value to your own code before use.
Lock No ("Osaifu-Keitai Lock")
●
Example of
usage
Initial value 1234
To do remote operation of voice mail and call
①
forwarding services from a landline phone
To use Customer Service Center and to
②
do various inquiries, applications, and
modifications on the au homepage
noted on the application form
To enable/disable the security feature
To use "Osaifu-Keitai Lock"
PIN Code
PIN Code
■
To prevent unauthorized use of the au IC card by a third
party, you can set the product to require PIN code entry
every time the power is turned on. You also need to enter
PIN code when setting whether PIN code entry is required.
If PIN code is incorrectly entered three times consecutively,
the PIN code will be locked. You can unlock the PIN code
using PUK code.
• At the time of purchase, the PIN code is "1234", and entry
is not required. You can change the PIN code to any
4- to 8-digit number and the product to require entry if
necessary.
• To use the product with a PIN code required, be sure
to change the PIN code to your own number you have
chosen.
PUK Code
■
In case PIN code is locked, you can unlock it by entering
PUK code.
PUK code is an 8-digit number given at the time of
•
purchase, which is printed on the back side of the plastic
card on which your au IC card is attached.
• After entering PUK code, you need to set a new PIN
code.
• If PUK code is incorrectly entered ten times consecutively,
contact an au shop, PiPit or Customer Service Center.
• PIN code is not reset by initializing the product.
Safety Precautions
69
<Please print this section and use>
【Password entry field】
Google account ID
Google account password
au ID account ID
au ID account password
Facebook account ID
Facebook account password
* Strictly manage your account and password to prevent a third party from
obtaining them.
Safety Precautions
@gmail.com
Security (start screen) Lock: Lock No.
Security (start screen) Lock: Password
Security (start screen) Lock: Pattern
70
Notes on Data Communication
Charges
• Since constant Internet connection is possible with
the product, data communication may be performed
automatically by some applications, resulting in high data
communication charges. Therefore, subscription to a data
flat-rate service/data communication charge discount
service is recommended.
• To browse homepages, download applications,
communicate using applications, send/receive e-mails
and configure various settings with the product,
connection to the Internet is required, to which data
communication charge applies.
* Data communication charge does not apply to wireless LAN (Wi-Fi®).
Notes on Applications
• Be sure to check the security of the application, then
install it at your own risk. Some applications might cause
virus infection, damage various data, and send out your
location information, usage history or personal information
stored in your cell phone via the Internet.
• The Company assumes no responsibility for any
problems that might be caused by applications you have
installed. In such case, you may be charged a repair fee
even during the warranty period.
• The Company assumes no responsibility for any
disadvantage brought to you or any third party by
applications you have installed.
• Some applications require that a microSD memory card
be inserted.
• Some applications prohibit the product from entering
sleep mode while they are active, or rapidly drain the
battery while running in the background.
• Operation procedures and screen appearances of
the applications preinstalled in the product and those
installed by you are subject to change without notice
as a result of version upgrade. Note that there may be
differences with descriptions in this manual.
Setting the App Permissions
The first time you launch an app/function that accesses
the functions or information of the product, a confirmation
screen for requesting access permission appears.
If the confirmation screen appears, confirm the content and
tap "DENY"/"ALLOW".
Example: When Gallery is activated for the first time
Apps permission confirmation screen →
₁
[DENY] / [ALLOW]
Tap "ALLOW", allow the use of function normally. When
you use multiple function, follow the same operations
for each function.
Setting Every App / Every Function
Setting every app/every function
■
From the home screen → [Apps] →
₁
[Settings] → [Apps]
Select an app → [Permissions] → Set a
2
function
When you set every function
■
From the home screen → [Apps] →
₁
[Settings] → [Apps]
Safety Precautions
71
[ ] → [App permissions] → Select a
2
function → Set an app
If you do not permit, app/function may not be activated or
◎
use of function may be limited.
For some apps/functions, an explanation screen for
◎
the permission appears. The confirmation screen may
also appear multiple times, or the display may differ.
Confirm the displayed content and follow the onscreen
instructions.
In this manual, description of confirmation screens may
◎
be omitted.
Safety Precautions
72
Cell Phone Etiquette
Use of Cell Phones is Not Allowed in the
■
Following Places!
• Do not listen to music or watch videos while driving a car
or motorbike, or riding a bicycle. Use of cell phones while
driving a car or motorbike is prohibited by law. (Use of
cell phones while riding a bicycle may also be punishable
by law.) In addition, stay alert to the traffic around you
even when walking. Surrounding sounds might not be
heard clearly, and gazing at the screen may distract your
attention causing a traffic accident. Be especially careful
at railroad crossings, station platforms and pedestrian
crossings.
• Since using the product on airplanes is restricted, follow
the instructions given by the respective airlines.
Be Considerate of People around You
■
• Do not make calls in theaters, museums, libraries, and
other similar places. Turn power off or turn on manner
mode so as not to disturb others around you with your
ringtones.
• In a city area, use in a place where you do not bother
people walking.
• It is extremely dangerous to walk while looking at the
screen of the cell phone. Do not suddenly stop to talk on/
operate the cell phone or do so while walking.
• Move to a place where you do not disturb others while
you are in shinkansen, a hotel lobby, etc.
• Be careful not to be loud while talking.
• Be careful of sound leakage from earphones in trains or
other places with many people around you.
• Ask permission if you take photos with your cell phone
camera.
• When using the camera, follow common rules of etiquette
regarding camera use.
• There may be a person with a cardiac pacemaker nearby
at a place filled with people such as in a crowded train.
Turn on "Airplane mode" or turn the cell phone off in such
places.
• When a medical institution has laid down designated
areas where use of the product is prohibited or is not
allowed to be brought in, abide by the instructions of that
medical institution.
Safety Precautions
73
Appendix
Updating Software
You can update the product to the most recent software for
optimal performance and to get the latest enhancements.
There are several methods to update the software.
• Use this product to download and update the software.
• Use Wi-Fi
■
• You are charged for data communication when
• When software update is necessary, you will be informed
Appendix
• It is recommended to back up your data before updating
• For details, refer to the au homepage.
74
®
update the software.
functions of this product to download and
Notes on Software Update
connecting to the Internet from the product using data
communication. Data communication takes place in large
amounts especially for updating the OS. Use of Wi-Fi
recommended.
on au homepage, etc. For details, contact an au shop or
Customer Service Center (call toll-free 157). In addition,
users of the product will receive a notice from au, when
software update is necessary to improve the functionality
of the product.
software.
• If software update has failed or stopped, perform the
same procedure again.
• If the software update fails, it may become impossible
to operate the product. If this happens, bring it to an au
shop or PiPit (not accepted by some shops).
• Update may be unavailable during international roaming.
• Product cannot be operated during software update.
Calling 110 (Police), 119 (Fire/Ambulance), 118 (Maritime
rescue), 157 (Customer Service Center) is not available.
Alarm does not work, either.
Downloading Software into the
Product to Update
Downloading updated software via the Internet directly from
the product is available.
®
is
Apps → [Settings] → [About phone] →
₁
[Software update]
From here on, follow the on-screen instructions.
Note that depending on the terms of your subscription
◎
contract, communication charges may be incurred for the
product to automatically search for available networks.
After a software/OS update, the product cannot revert to
◎
the previous version software.
Troubleshooting
Before you assume that the product is malfunctioning,
confirm the following contents and perform a "
(Trouble check)" from the "
断
故障紛失サポート
loss replacement service)" app.
Apps → [
and loss replacement service)] → [
サ ポ ート
(Support)] → [
故障紛失サポート
トラブル診断
check)] (Displayed language is Japanese only)
TroubleDetail
Cannot turn on
power
Cannot charge
the product.
Is the battery pack charged?P. 18
Is the battery pack attached
properly?
Are the terminals of the battery
pack dirty?
Is
(Power button) pressed
F
and held until the incoming light
turns on
?
Is a specified charger (sold
separately) connected properly?
Is the battery pack attached
properly?
Is the product at a high or low
temperature? The product may
stop charging depending on a
temperature.
Is the specified accessory
(adapter etc.) used for charging?
トラブル 診
(Repair and
(Repair
(Trouble
Page
P. 10
-
P. 23
P. 19
P. 10
P. 18
P. 19
TroubleDetail
Cannot charge
with the Wireless
Charging Pad
(sold separately).
Is the product placed in the correct
orientation and within a chargeable
area on the Wireless Charging Pad
(sold separately)?
Is another object placed between
the product and the Wireless
Charging Pad (sold separately)?
Are the Wireless Charging Pad
(sold separately) and special AC
Adapter properly connected?
Is the product or battery pack at
a high/low temperature? Charging
may stop depending on the
temperature.
Is the battery cover properly
attached?
If the battery pack is at the end
of its service life and is bulging,
you may not be able to charge
wirelessly. Replace the battery
pack.
Page
P. 21
P. 21
P. 21
P. 18
P. 10
-
Appendix
75
TroubleDetail
Charging does
not complete
with the Wireless
Charging Pad
(sold separately).
Cannot operate/
The screen does
not respond/
Cannot turn off
the power.
The power
is turned off
automatically.
The power is
turned off while
the wake-up logo
is displayed.
Appendix
Cannot make
calls
Cannot receive
calls
76
The charging indicator is still lit after
completing charging, but this is not
abnormal. Check the display on the
phone.
Is the phone or battery pack at a
high/low temperature? Charging
sometimes takes a long time
depending on the temperature.
Charging while using the product
can also cause charging to take a
long time.
Press and hold F (Power
button) and r (Volume up key)
at the same time for at least 11
seconds.
Is the battery pack adequately
charged?P. 18
Is the battery pack adequately
charged?
Is the power turned on?P. 23
Is the au IC card inserted?P. 14
Is the signal good enough?P. 28
Is the product within the service
area?
Is the power turned on?P. 23
Is the au IC card inserted?P. 14
Page
P. 21
-
-
-
P. 18
P. 28
TroubleDetail
" " (out of service
area) appears.
Cannot operate
button/touch
panel
"
" appears.
A message
indicating that
charging is
necessary is
displayed
The battery pack
can only be used
a short time
Is the product within the service
area or where signal is good
enough?
Is the built-in antenna covered
with finger etc.?
Is a card inserted other than the
au IC card?
Is the power turned on?P. 23
Turn off the power and then turn it
on again.
Is the au IC card inserted?
The battery is almost empty.
Is the battery pack adequately
charged?
• Charge until the red charging
indicator turns green.
Does the battery pack have
adequate service life remaining?
Is the product left in the place for
a long period where "
service area) appears?
" (out of
Page
P. 28
P. 5
P. 13
P. 23
P. 14
P. 18
P. 18
P. 52
P. 28
TroubleDetail
When making a
call, there is a
busy signal and
the call does not
connect
Display is darkIs the temperature of the product
Cannot hear/hard
to hear the other
party's voice
Settings made
for specified
contacts do not
work
Is the product within the service
area or where signal is good
enough?
The wireless line is extremely busy
or the party is calling. Retry later.
or battery pack high? The display
may become dark depending on
the temperature of the product.
Place your ear hole to the receiver.
Is the caller ID notified? If the
caller does not notify the caller
ID, ringtone setting in Contacts is
not effective. Group's incoming
settings in Contacts is not
effective, either.
Page
P. 28
-
-
P. 8
-
If you cannot find the solution to your problem in the above
items, refer to the au Customer Support site "
トラブル 診 断
(Trouble check)" on the website shown below. (Displayed
language is Japanese only.)
https://www.au.com/trouble-check/
After-Sales Service
When Asking for Repair
■
For repair, contact Repair and Delivery Support Center.
During the
warranty
period
Outside the
warranty
period
* The warranty period is one year from the day when you purchase the
product.
Before handing in the product for repair, make a backup
◎
Recycled parts that meet the Company's quality
◎
Repairs will be done based on the terms of
services of the free-of-charge repair warranty.
We shall repair the product for a charge as
requested by the customer if repair renders it
usable.
of the contents of memory since they may disappear
during repair. Note that the Company shall not be liable
for any damages and loss of income should the contents
of memory be altered or lost.
standards are sometimes used for repair.
Appendix
77
au cell phones collected by Replacement cell phone
◎
delivery service which you used before are recycled
to cell phones for replacement after repairs. Also parts
replaced by au after-sales service are collected and
recycled by the Company. They are not returned to
customers.
For the products that are processed, modified,
◎
analyzed (including altering the software, analyzing
(including rooting), reverse-engineering, decompiling,
or disassembling), or repaired by repair offices other
than the company specified, they are not covered by the
warranty or repair may be refused.
The battery pack is not covered by the free-of-charge
◎
repair warranty except for events arising from defects in
battery materials and manufacturing.
Accessories such as the LOCK Rotating Tool (sample)
◎
and hexagon wrench (sample) are not covered by the
free-of-charge repair warranty.
Performance Parts for Repair
■
The Company retains performance parts for repair of the
product main unit and its peripherals for 4 years after
Appendix
discontinuation of production. Performance parts for repair
refers to parts required for maintaining the functions of the
product.
78
Terms of Services of Free-of-Charge
■
Repair Warranty
1. When you apply for repair, inform us of your serial
number (IMEI number). You can check the main unit or
the sticker attached on the packaging box for the serial
number (IMEI number).
2. Repairs will be done based on the terms of services of
the free-of-charge repair warranty when the product is
used correctly based on the instruction manual and the
product is malfunctioning.
3. Repairs will be charged in the following cases even
during the warranty period. (Also, the product cannot
be repaired in some cases.)
① When the product is not used correctly based
on the instruction manual. ② When the product is
malfunctioning or damaged due to modification and
repair. ③ When the product is repaired by repair offices
other than the company specified. ④ When the product
is malfunctioning or damaged due to a handling fault
or accident. Or when there are some traces that the
product is damaged by falling, water or humidity. ⑤
When the product is malfunctioning or damaged due to
earthquakes, storms, floods or other natural disasters,
as well as fires, salt, abnormal voltage, etc.
4. Repairs may be refused depending on the damage
condition of devices.
5. Note that the company shall not be liable for any
damages and loss arising from the product malfunction.
6. The Company assumes no responsibility for any
accidents when the product is connected with an
unspecified device.
7. On-site repair is not available.
8. This warranty is valid only in Japan.
* The warranty guarantees that free-of-charge repairs will be done based
on the terms of period and conditions indicated above. Therefore, the
warranty does not limit your legal rights against persons in charge of the
warranty and other operators.
Repair and Delivery Service
■
An after-sales service membership program on a monthly
basis called "Repair and Delivery Service" (monthly fee:
380 yen, tax excluded) is available for using your au cell
phone for a long time without worries. This service expands
coverage for many troubles including malfunction, theft and
loss.
For details of this service, check on the au homepage or
contact Repair and Delivery Support Center.
You can apply for membership only at the time of
◎
purchasing your au cell phone.
Once you cancel the membership, you cannot reapply for
◎
it until you purchase an au cell phone next time.
Note that when changing the model or purchasing
◎
an extra cell phone, this service only covers the most
recently purchased au cell phone.
When an au cell phone is handed over to you or someone
◎
else, the Repair and Delivery Service membership is also
handed over to the successor of the cell phone.
When you get a new au cell phone by changing the
◎
model, purchasing an extra cell phone, etc., the "Repair
and Delivery Service" membership for the old au cell
phone is automatically canceled.
Service contents are subject to change without notice.
◎
Appendix
79
au IC Card
■
The au IC card is lent to you by au. In case of loss or
damage, the card will be replaced at your expense. When
malfunction is suspected, or in case of theft or loss, contact
an au shop or PiPit.
au After-Sales Service Information
■
Repair and Delivery Service
Member
1st
year
2nd
year
and
later
Free
Refer to the
table of the
service charge
in "Replacement
cell phone
delivery service"
(Member)
service charge.
Replacement
cell phone
delivery
service
Appendix
Service contents
Spontaneous
failure
Partial damage,
water soak,
irreparable
damage, theft
and loss
80
Non-
member
N/A
Holding
over and
repair
Service contents
1st
Spontaneous
failure
Water soak
and irreparable
damage
Theft and lossN/A
year
2nd
year
and
later
Repair and Delivery Service
Member
FreeFree
Free of charge
(three-year
warranty)
Customer
charge
Upper limit 5,000
yen
Customer
charge
10,000 yen
Charge amounts are all tax excluded
Non-
member
Actual
costPartial damage
N/A
(By model
replacement)
"Replacement Cell Phone Delivery
■
Service" (Member) Service Charge
Applicable condition1st2nd
Normal
Applied both "WEB
" (Discount for
割引
web application)
代用機なし割引
(Discount for nonuse
of substitute)
Applied only "
なし割 引
for nonuse of
substitute)
*1 Customers in 3rd year (25 months) of subscription or all subscription
lines in a family discount plan to which the customer belongs are
eligible. Customers using a data communication device or tablet are
eligible if they are subscribing to a set discount plan (WIN Single Set
Discount Service or Smartphone Set Discount) and the subscription for
the line covered under the set discount is in its 3rd year.
*2 WEB割引 (Discount for web application): If you apply "
機お届け サービス
the au homepage, 500 yen will be discounted from service charge.
"
代用機なし割引
automatically as the substitution is not available for "WEB割引 (Discount
for web application)".
*2
"
*3
代用機
" (Discount
*3
" (Discount for nonuse of substitute) is applied
5,000 yen/
Long Benefit
3,000 yen
4,000 yen/
/"
Long Benefit*1
2,000 yen
4,500 yen/
Long Benefit*1
2,500 yen
Charge amounts are all tax excluded
(Replacement mobile phone delivery service)" from
*1
8,000 yen/
Long Benefit*1
6,000 yen
7,000 yen/
Long Benefit*1
5,000 yen
7,500 yen/
Long Benefit*1
5,500 yen
交換用携帯電話
*3
代用機なし割引
use the substitution when using "
ス
discounted from service charge.
For details, refer to au homepage.
Online Replacement Service (available 24 hours a day) (Japanese)
* From the PCs and smartphones only
(Discount for nonuse of substitute): If you do not
" (Replacement mobile phone delivery service), 500 yen will be
If you have a problem with your au cell phone, call us to
◎
have a replacement one (of the same model and color
delivered to your specified address. Please return your
old faulty au cell phone within 14 days after the cell
phone for replacement is delivered to you.
* If a same-model/-color cell phone cannot be provided, a cell
phone for replacement will be provided in a model and color that
we specify .
You can use this service up to twice within one year
◎
starting from the day when you first use this service.
If you have not used this service over the past one
year at the time of your application for this service, the
application will be regarded as your first time. If you have,
the application will be regarded as your second time.
* For details, refer to au homepage.
If reissuance of an au IC card is required at the same
◎
time as using this service due to theft or loss, a separate
au IC card reissue charge of 1,900 yen is incurred.
*
)
Appendix
81
Holding over and repair
Damages and malfunctions intentionally caused by
◎
the customer as well as those due to modification (e.g.
disassembly, change of parts, painting, etc.) by the
customer are not covered by this service.
You cannot receive a refund for replacement of the outer
◎
casing due to stains, scratches, paint removal, etc. on
the outer casing.
SIM Unlock
This product can be SIM-unlocked. SIM-unlocking the
product allows other-carrier SIM cards to be used with it.
• Requests can be made for SIM-unlocking on the au
homepage or at an au shop.
• When using non-au SIM card, some services, functions,
etc. may be unavailable. The Company is not liable for
any operations.
• To set up your phone after unlocking SIM lock, from
Home screen → [Apps] → [Settings] → [About phone] →
[SIM card status] → [SIM STATUS UPDATE].
Type C Common AC Adapter 01 (0601PQA) (sold separately)
■
Common AC Adapter 05 (0501PWA) (sold separately)*
■
Common AC Adapter 03 (0301PQA) (sold separately)*
■
Common AC Adap ter 03 Navy (0301PBA) (sold separately)*
■
Common AC Adapter 03 Green (0301PGA) (sold separately)*
■
Common AC Adapter 03 Pink (0301PPA) (sold separately)*
■
Common AC Adapter 03 Blue (0301PLA) (sold separately)*
■
au Carrying Case G Black (0106FCA) (sold separately)
■
Wireless Charging Pad 01 (0101PUA) (sold separately)
■
Wireless Charging Pad 02 (0102PUA) (sold separately)
■
Micro-B to Type-C adapter (0601PHA) (sold separately)
■
* Use requires a Micro-B to Type-C adapter (sold separately).
Accessories can be purchased from au online shop.
◎
http://auonlineshop.kddi.com
Main Specifications
Main Unit
■
DisplayApprox. 4.6 inches, approx. 16.77 million
WeightApprox. 198 g
Dimensions
(W × H × D)
Internal memory
Continuous
call time
Continuous
standby time
Continuous
tethering time
Maximum
number of WiFi tethering
connection
devices
colors, Transparent TFT
1,280 × 720 dots (HD)
Approx. 71 × 145 × 13.6 mm (thickest part
approx. 16.9 mm)
*1
ROM: Approx. 32 GB
RAM: Approx. 3 GB
In JapanApprox. 1,420 minutes
Overseas
(GSM/UMTS/
LTE)
Approx. 850 minutes
In JapanApprox. 540 hours
Overseas
(GSM/UMTS/
LTE)
Approx. 600 hours
Approx. 970 minutes
10 devices
Charging
times
(estimate)
Type C Common
AC Adapter 01
(sold separately)
Wireless
Charging Pad 02
(sold separately)
Approx. 170 minutes
Approx. 240 minutes
Camera image pixelCMOS
Effective out-camera pixelsApprox. 13 million pixels
Wide-angle camera effective
pixels
Effective in-camera pixelsApprox. 5 million pixels
Wireless LAN (Wi-Fi
Bluetooth
function
®
®
) functionIEEE802.11a/b/g/n/ac
Compatible
version
OutputBluetooth® standards Class
Communication
*3
range
Approx. 2 million pixels
compatible
Bluetooth® standards Ver.4.2
*2
compatible
1
Within 10 m with no obstacles
in the range
Appendix
83
Bluetooth®
function
Appendix
*1 Since the storage is shared by data and applications, storage space
may be reduced depending on the usage of applications.
Supported
Bluetooth
*4
profile
Frequency
bands
GATT (Generic Attribute
Profile)
SPP (Serial Port Profile)
A2DP (Advanced Audio
Distribution Profile)
AVRCP (Audio/Video
Remote Control Profile)
HSP (Headset Profile)
HFP (Hands-Free Profile)
OPP (Object Push Profile)
PBAP (Phone Book Access
Profile)
HID (Human Interface
Device Profile)
PAN (Personal Area
Networking Profile)
PAN-NAP (Personal Area
Networking-Network Access
Point)
PAN USER (Personal Area
Networking-User)
HOGP (HID over GATT
Profile)
Bluetooth SSP
MAP (Message Access
Profile)
DUN (Dial-Up Networking
*5
Profile)
2.4GHz band
84
*2 It is confirmed that the product and all Bluetooth
with Bluetooth® standards designated by Bluetooth SIG, and they are
authenticated. However, procedur es may differ or data transfer may not
be possible depending on the device's characteristics or specifications.
*3 It changes according to objects obstructing devices and signal
reception.
*4 Specifications provided in Bluetooth® standards for making
communication between Bluetooth®-compatible devices in accordance
with their intended use.
*5 Supported for some car navigation systems only. See the au homepage
for usage.
®
devices are compliant
Specific Absorption Rate (SAR)
of Cell Phones
This model KYV41 cell phone complies with Japanese
technical regulations for exposure to radio waves and
international guidelines on radio wave protection.
This cell phone has been designed in observance of
the Japanese technical regulations regarding exposure
to radio waves
recommended by equivalent international guidelines. These
international guidelines were set out by the International
Commission on Non-Ionizing Radiation Protection (ICNIRP),
which is in collaboration with the World Health Organization
(WHO), and the permissible limits include a substantial
safety margin designed to assure the safety of all persons,
regardless of age and health condition.
The Japanese technical regulations and international
guidelines define the limits using a unit of measurement
known as the Specific Absorption Rate (SAR), which
represents the average amount of radio frequency energy
absorbed by the human body. The SAR limit for cell phones
is 2.0 W/kg. The highest SAR value for this cell phone when
tested for use at the ear is 0.769 W/kg
value for this cell phone when tested for use on the body is
0.374 W/kg
among individual products, but they all satisfy the limit.
The actual SAR of this cell phone while talking on the
(*1)
and limits to exposure to radio waves
(*2)
. The highest SAR
(*2)
. There may be slight differences in SAR levels
phone can be well below that indicated above. This is due
to automatic changes in the power level of the cell phone
to ensure it only outputs the minimum power required to
communicate with a base station. Therefore in general, the
closer you are to a base station, the lower the power output
of the cell phone.
This cell phone can be used in positions other than against
your head. Use a carrying case or similar accessory that
holds the phone at least 1.5 cm separated from the body
and ensure no metal parts are located between you and the
cell phone. Under these conditions, this cell phone satisfies
Japanese technical regulations and international guidelines
for radio wave protection.
The World Health Organization has stated that "a large
number of studies have been performed over the last two
decades to assess whether mobile phones pose a potential
health risk. To date, no adverse health effects have been
established as being caused by mobile phone use". .
If you would like to know more detailed information, please
refer to the WHO website.
Please refer to the websites listed below if you would like to
know more detailed information regarding SAR.
Appendix
85
Ministry of Internal Affairs and Communications
○
website
http://www.tele.soumu.go.jp/e/sys/ele/index.htm
Association of Radio Industries and Businesses
○
website
http://www.arib-emf.org/01denpa/denpa02-02.html
au homepage
○
http://www.au.com/english
*1 Technical regulations are defined by the Ministerial Ordinance Related to
Radio Law (Article 14-2 of Radio Equipment Regulations).
*2 This includes the wireless function that can be used simultaneously.
For the following content, refer to the "
(Full Instruction Manual)" (Japanese) available on the
版
取扱説明書詳細
au homepage or the Basic Manual app installed on the
product.
• FCC Notice
• OpenSSL License
From your PC:
http://www.au.kddi.com/english/support/manual/
Appendix
86
Export Administration Regulations
This product and its accessories may be subject to the Japan
Export Administration Regulations ("Foreign Exchange and
Foreign Trade Law" and its related laws). In addition, U.S. Reexport Regulations (Export Administration Regulations and the
related laws and regulations) may apply to this product and
its accessories. To export and re-export this product and its
accessories take the required measures on your responsibility
and at your expenses. For details on the procedures, contact the
Ministry of Economy, Trade and Industry, the U.S. Department of
Commerce.
Intellectual Property Rights
Trademarks
Company names and product names referred to in this
manual are trademarks or registered trademarks of the
respective companies.
Google and Google logo, Android and Android logo, Google
Play and Google Play logo, Play Music and Play Music logo, Play
Movies & TV and Play Movies & TV logo, Gmail and Gmail logo,
Google Maps and Google Maps logo, Google Drive and Google
Drive logo, Google Drive and Google Drive logo, Google Chrome
and Google Chrome logo, Google Voice Search and Google
Voice Search logo, YouTube and YouTube logo are trademarks or
registered trademarks of Google, Inc.
Microsoft®, Windows®, and Windows® 7/Windows® 8.1/Windows® 10
are registered trademarks of Microsoft Corporation in the U.S.A. and
other countries.
The official name for Microsoft® Windows® is Microsoft® Windows®
Operating System.
Microsoft®, Microsoft® Excel®, Microsoft® PowerPoint®,
Windows Media
trademarks of Microsoft Corporation in the United States and
other countries.
Microsoft
Microsoft Corporation in the United States.
QR code is a registered trademark of DENSO WAVE
INCORPORATED.
microSD, microSDHC and microSDXC logos are trademarks of
SD-3C, LLC.
Bluetooth
Bluetooth SIG, Inc., and KYOCERA Corporation is licensed to
use those trademarks.
®
, and Exchange® are trademarks or registered
®
Word and Microsoft® Office are product names of
®
and logo are registered trademarks owned by the
WiMAX is a trademark of WiMAX Forum.
Wi-Fi®, WPA®, Wi-Fi CERTIFIED logo, Wi-Fi Protected Setup logo,
Wi-Fi Direct
Alliance.
Wi-Fi CERTIFIED™ and Wi-Fi Protected Setup are trademarks of
Wi-Fi Alliance.
"Qi (chi)" and the qi symbol are trademarks of the Wireless
Power Consortium (WPC).
FeliCa is a contactless IC card technology developed by Sony
Corporation.
FeliCa is a registered trademark of Sony Corporation.
f
Facebook and Facebook logo are trademarks or registered
trademarks of Facebook, Inc.
®
, and Miracast® are registered trademarks of Wi-Fi
is a registered trademark of FeliCa Networks, Inc.
Appendix
87
Twitter and Twitter logo are trademarks of Twitter, Inc., and are
used under license.
Instagram is a trademark of Instagram, LLC in the U.S. and other
countries.
LINE is a trademark or registered trademark of LINE Corporation.
Terminal Eleven, the Terminal Eleven logo, and SkyView
registered trademarks of Terminal Eleven LLC in the U.S.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VIS UAL
PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NONCOMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO
IN COMPLIANCE WITH THE MPEG-4 V ISUAL STANDARD ("MPE G4 VIDEO") AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS
ENCODED B Y A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND /OR WAS OBTAINED FROM A
VIDEO PROVIDE R LICE NSED B Y MP EG LA TO PROVIDE MP EG4 V IDEO . NO LICE NSE IS GRANTED OR SHALL BE IMPLIED FOR
ANY OTHER U SE. ADDITION AL INFORMATION INCLU DING THAT
Appendix
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL
USE S AND LICEN SING MAY BE OBTAINED FROM MPEG LA, LLC.
SEE HTTP:// WWW.MPEGLA .COM.
(1)
ACCESS, the ACCESS logo, and NetFront are registered
trademarks or trademarks of ACCESS CO., LTD. in the
United States, Japan and/or other countries.
88
®
are
(2) This software is based in part on the work of the
Independent JPEG Group.
"SMART SONIC RECEIVER", "Daily Step", and "TORQUE (logo)"
are registered trademarks of KYOCERA Corporation.
"
" by LIM Corporation LTD. is used for switching font.
もじチェン
"
" is a registered trademark of LIM Corporation LTD.
もじチェン
The product contains fonts provided by LIM Corporation LTD.
The product contains fonts provided by Morisawa Inc.
"PhotoSolid", the function to avoid blurring still images, is a
product of Morpho, Inc. "PhotoSolid" is a registered trade mark
of Morpho, Inc.
"MovieSolid", the function to avoid blurring videos, is a product
of Morpho, Inc. "MovieSolid" is a registered trade mark of
Morpho, Inc.
"Morpho Effect Library", the image effect technology, is a
product of Morpho, Inc. "Morpho Effect Library" is a trade mark
of Morpho, Inc.
"PhotoScouter", the scene detection technology, is a product
of Morpho, Inc. "PhotoScouter" is a registered trade mark of
Morpho, Inc.
"Morpho Rapid Effect", the image effect technology, is a product
of Morpho, Inc. "Morpho Rapid Effect" is a trademark of Morpho,
Inc.
Morpho HDR is adopted for HDR (High Dynamic Range)
technology. "Morpho HDR" is a trademark of Morpho, Inc.
All other company names and product names are trademarks or
registered trademarks of respective companies.
Qualcomm Quick Charge is a product of Qualcomm
Technologies, Inc. Qualcomm company is a registered
trademark of Qualcomm in the U.S. and other countries.
The biometric fingerprint sensor in this phone is provided by
Fingerprint Cards AB containing FPC OneTouch
®
.
License
Users of the product are authorized to use software installed into
the product described in this instruction manual. Pay attention to
the following points when using the software.
(a) The software installed on this product or part of it may not be
derived, and any such actions are prohibited.
(b) Illegally importing the software or a part of it is prohibited.
(c) This Software is provided without implied warranties
of merchantability, fitness for a particular purpose and
noninfringement of third party rights.
Note that the existing license agreement takes priority for usage
of GNU General Public License (GPL), GNU Library/Lesser
General Public License (LGPL) included in software, software
based on other open source software license and software that
KYOCERA Corporation is licensed.
For information on the Open source software, refer to "Open
Source Software" as follows;
Open Source Software
■
Note that the existi ng lice nse agreement takes priority for u sage of
GNU General P ublic Licen se (GPL), GNU Library/ Lesser Ge neral
Public License (LGPL) included in software, software based on
other open source software license and software that KYOCERA
Corporatio n is licensed . The exact te rms of GPL, LGPL and som e
other licenses are reproduced in "About phone" in this product. For
details, refer to KYOCERA homepage.
This prod uct include s software copyrighted by KYOCERA Cor poration
and licensed software.
Copyright o f the software design ed an d de veloped complying with
the open source software standard belongs to KYOCERA Corporation
or the third par ties, distribution , rep roduction , tran sformation and
transmission over public lines without consent of KYOCERA
Corporation are prohibited, u nless you are authorized or permitted by
Copyright La w.
Recording Diagnosis and Usage
■
Condition Data
KYOCERA Corporation asks for users' cooperation in order
to improve the quality of products and services. KYOCERA
Corporation records and saves data of failure diagnosis and
the usage conditions (application usage by users, log elated to
error, detail information of application usage by users (specified
functions, usage frequency, memory/battery status)) in the
product in order to track and cope with diagnosis events such
as unexpected shutdown or system error for the purpose of
improvement of quality and services. Those information may be
collected upon repair request by user after obtaining the user
agreement.
Appendix
89
For inquiries, call:
Customer Service Center
For general, charge, operations (toll free)
Business hours 9:00 to 20:00 (7 days a week)
From xed-line phones:
0077-7-111157
Pressing "zero" will connect you to an operator,
after calling "157" on your au cellphone.
In case above numbers are not available,
0120-977-033
-
0120
977-699
For service canceling procedure
in case of loss or theft
Business hours 24-hour (7 days a week)
From xed-line phones:From au cell phones:
-7-
0077
In case above numbers are not available,
0120-925-314
Repair and Delivery Support Center
For loss, theft or damage
Business hours 9:00 to 20:00 (7 days a week)
From xed-line phones/au cell phones,
0120-925-919
113
From au cell phones:
area code not required
(except Okinawa)
(Okinawa)
(toll free)
113
area code not required
(toll free)
濡れた状態での充電は、
異常な発熱・焼損などの原因となり
大 変 危険で す。
Cell phone and P HS operators collect and re cycle unused
telephones, bat teries and battery chargers at sto res
bearing the logo regardless of bra nd and manufacturer
to protect the enviro nment and reuse valuable resources.
February 2018, 1.1st Edition
Sales: KDDI CORPORATION •OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: KYOCERA Corporation
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