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Firmware Upgrade (ENHANCE Pack Ver. V1.3)
TASKalfa_2550ci_v.06.00.0020_(2013-05-10)
FAX SYSTEM(W)/(W)B, (TASKalfa 2550ci)
KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware if the phenomenon described below arises.
Serial Nos. of the Affected Machines: From the July 2013* production (Plan)
* The above is the plan at the present moment. Please note that this information is subject to change.
Ver. 3N6_B04.001/ 3N6_5600.W04.002
Measures against the F14D
error
While sending a fax, the F14D communications error might occur and the
transmission might be stopped. (Transmission will be enabled by turning
the power OFF/ON.) Therefore, this was corrected.
[Cause]
If the data of previous transmission was in a certain size, the image end
data might reside in the FAX board. Then, the machine tried to process
the residual data and result in a size error, which causes the F14D error.
[Change]
When end of image data transmission is notified by the controller to the
FAX board, it will be checked if the data in the FAX board was completely
processed. If it was not completed, it will be processes so that the data
will not reside.
Service Bulletin Ref. No. 2MV-0019 (D144)
<Date> July 5, 2013
Topic
The firmware was upgraded as follows.
Content of Changes
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE) to the latest
version at the same time.
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
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Service Bulletin Ref. No. 2MV-0019 (D144)
<Date> July 5, 2013
The following TASKalfa 2550ci main unit firmware remains unchanged.
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE) to the latest
version at the same time.
*1: This firmware is not included in the upgrade pack. Please individually download it from the Service World.
*2: Please upgrade not DP firmware only, but the set of DP firmware and MAIN firmware. (If it was individually upgraded, the
DP may lock.)
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)